Lenel Systems International, Inc.
1212 Pittsford-Victor Road
Pittsford, New York 14534
Tel 866.788.5095 Fax 585.248.9185
www.lenel.com
Release Notes for OnGuard® 2012
and Service Pack Releases
Contents
1.
2.
Introduction........................................................................................................................................3
OnGuard 2012 SP2 Release Notes......................................................................................................4
2.1. Versioning Information...............................................................................................................4
2.1.1.
Current Access Series (LNL) Firmware and Special Application Versions...........................4
2.1.2.
Current Security Series (NGP) Firmware ............................................................................4
2.1.3.
Current ILS Firmware ..........................................................................................................4
2.1.4.
Supported Operating Systems ............................................................................................4
2.1.5.
Supported Database Systems .............................................................................................5
2.1.6.
Supported Web Browser ....................................................................................................5
2.2. New Features and Updates ........................................................................................................5
3. OnGuard 2012 HF1 Release Notes .....................................................................................................6
3.1. Versioning Information...............................................................................................................6
3.1.1.
Current Access Series (LNL) Firmware and Special Application Versions...........................6
3.1.2.
Current Security Series (NGP) Firmware ............................................................................6
3.1.3.
Current ILS Firmware ..........................................................................................................6
3.1.4.
Supported Operating Systems ............................................................................................7
3.1.5.
Supported Database Systems .............................................................................................8
3.2. New Features and Updates ........................................................................................................8
3.3. Known Issues ..............................................................................................................................9
4. OnGuard 2012 Release Notes ..........................................................................................................10
4.1. Supported Operating System Requirements Now Enforced ....................................................10
4.2. Upgrades...................................................................................................................................10
4.3. Versioning Information.............................................................................................................11
4.3.1.
Current Access Series (LNL) Firmware and Special Application Versions.........................11
4.3.2.
Current Security Series (NGP) Firmware ..........................................................................11
4.3.3.
Current ILS Firmware ........................................................................................................12
4.3.4.
Current Digital Video Firmware ........................................................................................12
4.3.5.
Minimum System Hardware Requirements .....................................................................12
4.3.6.
Supported Operating Systems ..........................................................................................13
4.3.7.
Security Utility ..................................................................................................................16
4.3.8.
Supported Database Systems ...........................................................................................16
4.3.9.
Supported System Components .......................................................................................17
4.3.10. Internet Information Services (IIS) ...................................................................................18
4.3.11. VMware Platforms ............................................................................................................18
4.3.12. Supported Third-party Components ................................................................................18
4.3.13. Antivirus Software Applications .......................................................................................19
4.3.14. Supported Web Browser ..................................................................................................19
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4.3.15. Supported Terminal Services ............................................................................................19
4.3.16. OPC Versions ....................................................................................................................19
4.3.17. SNMP Versions .................................................................................................................19
4.3.18. Supported High Availability Systems ................................................................................20
4.3.19. End of Life Products and Features ....................................................................................20
4.4. New Features............................................................................................................................21
4.4.1.
General .............................................................................................................................21
4.4.2.
Access Control ..................................................................................................................22
4.4.3.
Digital Video......................................................................................................................24
4.4.4.
Identity Management .......................................................................................................25
4.4.5.
Intrusion Detection ...........................................................................................................25
4.4.6.
Visitor Management .........................................................................................................25
4.5. Known Issues ............................................................................................................................25
4.5.1.
General .............................................................................................................................25
4.5.2.
Access Control ..................................................................................................................26
4.5.3.
Digital Video......................................................................................................................28
4.5.4.
Enterprise .........................................................................................................................29
4.5.5.
Identity Management .......................................................................................................30
4.5.6.
Intrusion Detection ...........................................................................................................30
4.5.7.
Visitor Management .........................................................................................................31
5. Copyright and Trademark Notice .....................................................................................................32
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1. Introduction
These Release Notes cover OnGuard 2012, OnGuard 2012 Hot Fix 1 (HF1), and OnGuard 2012
Service Pack 2 (SP2).
For an overview of this document:
•
•
•
•
•
Section 1 Introduction (this section) provides information on where to find installation
instructions, OnGuard client purchases, OnGuard training, and the scope of this document.
Section 2 OnGuard 2012 SP2 Release Notes lists the versioning information, new features and
updates, and known issues that apply to the OnGuard 2012 SP2 release.
Section 3 OnGuard 2012 HF1 Release Notes lists the versioning information, new features
and updates, and known issues that apply to the OnGuard 2012 HF1 release.
Section 4 OnGuard 2012 Release Notes lists the supported operating systems, upgrades,
versioning information, new features and updates, and known issues that apply to the
OnGuard 2012 release.
Section 5 Copyright and Trademark Notice provides copyright and trademark notices for
Lenel and other third-party vendors.
For a list of resolved issues, refer to the Resolved Issues document. For a list of limitations, refer
to the Limitations document.
Installation instructions are available in portable document format (PDF) on the OnGuard disc in
the ..\Program Files\OnGuard\doc\ folder in the appropriate language sub-folder. For example,
English documents are located in the en-US sub-folder. On 64-bit operating systems, the
installation instructions are in the ..\Program Files (x86)\OnGuard\doc\ folder. OnGuard 2012
(6.5) from this point forward will be referred to as OnGuard 2012.
Note:
OnGuard requires Microsoft Data Access Components (MDAC). When
installing OnGuard, use the version of MDAC that was installed by default
with the host computer’s operating system. Do not install the version of
MDAC that is included on the OnGuard Supplemental Materials Disc.
OnGuard clients purchased from Lenel no longer ship with the OnGuard software DVD. OnGuard
installation and supplemental DVDs are now available for download directly from the Lenel Web
site: http://www.lenel.com/support/downloads/onguard. (You will need your Lenel login to gain
access to this site.) Download the OnGuard software and create a master DVD for all of your client
installations.
Lenel Global Education provides instructor-led, Web-based Global Distance Learning for more in
depth knowledge on the new features in this release. The training is available for Value Added
Resellers (VARs), Certified OnGuard System Users, and OnGuard System User Administrators.
Please visit the Lenel Web site for more details and schedules:
http://www.lenel.com/training#distance-learning.
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2. OnGuard 2012 SP2 Release Notes
2.1.
Versioning Information
Note:
This section lists the versioning information new to OnGuard 2012 SP2.
OnGuard 2012 SP2 also supports versions for OnGuard 2012 HF1 as listed in
Section 3.1 Versioning Information on page 6, and OnGuard 2012 as listed in
Section 4.3 Versioning Information on page 11.
2.1.1. Current Access Series (LNL) Firmware and Special Application Versions
•
•
LNL-500/1000/2000 ISC Version 3.121
LNL-2210/2220/3300 Series 2 Version 1.188
2.1.2. Current Security Series (NGP) Firmware
•
•
NGP: Version 1.02.036 (applies to NGP-22xxx and NGP-33xxx panels)
NGP-1300-U/1320-U/1200-U/1100-U: Version 11.14.02
2.1.3. Current ILS Firmware
•
Control Module (ACU): 3.0.0.25
2.1.4. Supported Operating Systems
Note:
Starting with OnGuard 2012 SP2, Microsoft Windows XP and Windows
Server 2003 are no longer supported operating systems.
2.1.4.1. Windows 8.1 Update 1 Enterprise and Professional
•
•
•
Windows 8.1 Update 1 Enterprise and Professional 32-bit and 64-bit are approved for all
OnGuard server and client operations.
Windows 8.1 Update 1 Enterprise and Professional are not recommended for use on the Web
Application Servers (LS Application Server service) because the number of client connections
to IIS is limited in these operating systems.
Windows 8.1 Update 1 Enterprise and Professional will be called “Windows 8.1 Update 1”
from this point forward in the OnGuard Release Notes.
2.1.4.2. Windows 8 Enterprise and Professional
•
•
•
Windows 8 Enterprise and Professional 32-bit and 64-bit are approved for all OnGuard server
and client operations.
Windows 8 Enterprise and Professional are not recommended for use on the Web Application
Servers (LS Application Server service) because the number of client connections to IIS is
limited in these operating systems.
Windows 8 Enterprise and Professional will be called “Windows 8” from this point forward in
the OnGuard Release Notes.
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2.1.4.3. Windows Server 2012 R2 Standard
•
•
Windows Server 2012 R2 Standard 64-bit is approved for all OnGuard server and client
operations.
Windows Server 2012 R2 Standard will be called “Windows Server 2012 R2” from this point
forward in the OnGuard Release Notes.
2.1.4.4. Windows Server 2012 Standard
•
•
Windows Server 2012 Standard 64-bit is approved for all OnGuard server and client
operations.
Windows Server 2012 Standard will be called “Windows Server 2012” from this point
forward in the OnGuard Release Notes.
2.1.5. Supported Database Systems
•
Oracle 12c R1 Server 64-bit (12.1.0.1) with 32-bit Client installed if OnGuard is running on the
same server as the database
2.1.6. Supported Web Browser
•
Internet Explorer 9.0, 10.0, or 11.0 (Required for License Administration and Web
applications)
Note:
2.2.
•
•
Internet Explorer 8.0 is not supported in OnGuard 2012 SP2.
New Features and Updates
Removal of Mercury Serial Number License Check (OG-27420): The “Disable Hardware
Serial Number Verification” license bit was removed in order to reduce Technical Support
calls during customer conversions.
OnGuard 2012 SP2 supports CSSN SDK 10.00.08 (OG-27145): This version of the SDK
supports the ScanShell 1000B Passport Scanner, new passports, and enhanced drivers
licenses. The SDK is available on the Lenel Web site:
http://www.lenel.com/support/downloads/onguard. (You will need your Lenel login to gain
access to this site.)
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3. OnGuard 2012 HF1 Release Notes
3.1.
Versioning Information
Note:
This section lists the versioning information new to OnGuard 2012 HF1.
OnGuard 2012 HF1 also supports versions for OnGuard 2012 as listed in
Section 4.3 Versioning Information on page 11.
3.1.1. Current Access Series (LNL) Firmware and Special Application Versions
•
•
•
•
LNL-1100/1200 Version 1.32.0
LNL-1300 Version 1.52.4
LNL-1320 Version 1.55.0
LNL-2210/2220/3300 Version 1.176
3.1.2. Current Security Series (NGP) Firmware
•
•
NGP: 1.02.032 (applies to NGP-22xxx and NGP-33xxx panels)
NGP-1300-U/1320-U/1200-U/1100-U: NGP V11.11.02
3.1.3. Current ILS Firmware
•
Lock Firmware:
•
•
•
•
•
•
Control Module (ACU): 3.0.0.24 (updated)
Prox Reader: 3.0.0.1
iClass Reader: 3.0.0.2
MIFARE® Reader: 3.0.0.14
• WLM NA: 0.9.21358
• WLM EU: 0.9.21366
PDA Application:
• Serial: 2.0.4.5 (updated)
• USB: 3.0.1.2
WAP Firmware:
• WWM NA (North America): 0.9.21358
• WWM EU (Europe): 0.9.21366
• WMC Ethernet Firmware: 2.0.21791
• WMC Wi-Fi Firmware: 2.0.21791
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3.1.4. Supported Operating Systems
OnGuard 2012 Hot Fix 1.0 has been approved with the listed operating systems and system
service packs. All new systems shipped from Lenel will include one of the supported service
packs. OPERATING SYSTEM REQUIREMENTS ARE NOW ENFORCED. Installations attempted on
other operating systems will not run.
Notes:
OnGuard is a 32-bit application that can be run on some 64-bit systems. 64bit systems are only supported as listed in this section.
Windows Vista is no longer supported with OnGuard.
For an up-to-date list of tested operating systems and service packs, refer to the compatibility
charts on the Lenel Web site:
http://www.lenel.com/support/downloads/onguard#compatibility-charts. (You will need your
Lenel login to gain access to this site.)
3.1.4.1. Windows 8 Enterprise and Professional
•
•
•
Windows 8 Enterprise and Professional 32-bit and 64-bit are approved for all OnGuard server
and client operations.
Windows 8 Enterprise and Professional are not recommended for use as the Web Application
Servers (LS Application Server service) because the number of client connections to IIS is
limited in these operating systems.
Windows 8 Enterprise and Professional will be called “Windows 8” from this point forward in
the OnGuard Release Notes.
3.1.4.2. Windows Server 2012 Standard
•
•
•
Windows Server 2012 Standard 64-bit is approved for all OnGuard server and client
operations.
Lenel NVR is supported on Windows 2012 Standard 64-bit.
Windows Server 2012 Standard will be called “Windows Server 2012” from this point
forward in the OnGuard Release Notes.
3.1.4.3. Supported High Availability Systems (MS Clustering and NEC ExpressCluster)
•
•
Windows Server 2012 Standard: Support for high availability systems with Windows Server
2012 Standard is pending testing by Lenel's Quality Assurance group. Until testing has been
completed, upgrades are at your own risk, and should only be done after performing your
own testing. For the current testing status, refer to the Third Party Application Compatibility
Chart on the Lenel website: https://customer.lenel.com/?q=support/compatibility-charts.
Microsoft SQL Server 2012: Support for high availability systems with Microsoft SQL Server
2012 is pending testing by Lenel's Quality Assurance group. Until testing has been completed,
upgrades are at your own risk, and should only be done after performing your own testing.
For the current testing status, refer to the Third Party Application Compatibility Chart on the
Lenel website: https://customer.lenel.com/?q=support/compatibility-charts.
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3.1.5. Supported Database Systems
For an up-to-date list of tested database systems, refer to the compatibility charts on the Lenel
Web site: http://www.lenel.com/support/downloads/onguard#compatibility-charts.
•
•
•
Microsoft SQL 2008 Express R2 SP1 32-bit and 64-bit
Microsoft SQL 2008 Standard R2 SP1 32-bit and 64-bit
Microsoft SQL 2012 Express SP1 32-bit and 64-bit
3.2.
•
•
New Features and Updates
Add Support for Bosch 9412GV4 and 7412GV4 to OnGuard (OG-26776): The GV4 update
for the D9412GV4 panels includes an increase to the number of areas (32) and panel users
(999), while the support for both the D9412GV4 and the D7412GV4 includes additional
changes necessary to account for the expanded functionality set offered by the GV4 protocol
panels. GV4 firmware version 1.10 is supported. The control panel is not configured using
OnGuard, but rather the Bosch software; therefore, it should be installed and configured
according to the manufacturer documentation. For more detailed information, refer to the
Lenel Knowledge Base (http://kb.lenel.com) article, Bosch GV4 Series Intrusion Control Panel
Configuration, DOC-1102-EN-US.
Language Support Available after Upgrading OnGuard 2012 (OG-27368): Upgrading to
OnGuard 2012 Hot Fix 1.0 automatically installs all released language packs. Existing
customers of OnGuard 2012 will not need to re-apply a language pack after installing the
upgrade. New customers will not need to download or apply a language pack at all. All
customers must have the appropriate license bit enabled for language support, and must
configure their OnGuard systems to run with a language pack (for example, run the Database
Translator utility). For more information, refer to the Language Release Notes and Language
Pack User Guide.
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3.3.
•
•
Known Issues
Installation procedure for SQL Server 2012 is different than installation procedure for
SQL Server 2008 (OG-27128): The installation procedure for SQL Server 2008 Standard
Edition, as explained in the OnGuard 2012 Installation Guide (DOC-110, Revision 2.030, March
2012) is different than the procedure necessary for installing SQL Server 2012. To properly
install SQL Server 2012, refer to Installing and Configuring SQL Server 2012
(DOC-1005-EN-US).
Upgrading from SkyPoint 2.0 to SkyPoint 3.5 recommended before upgrading OnGuard
(OG-27206): To ensure proper operation of SkyPoint, Lenel recommends upgrading from
SkyPoint 2.0 to SkyPoint 3.5 before installing this OnGuard Hot Fix.
In order to use SkyPoint 2.0, a manual update to the Communication Server application
configuration file (Lnlcomsrvr.exe.config) is required.
On each Communication Server:
1.
Stop the “LS Communication Server” service.
3.
Open the Lnlcomsrvr.exe.config file in a text editor.
2.
4.
•
5.
6.
In the OnGuard installation directory, navigate to the
Lnlcomsrvr.exe.config file.
Change the default “3.5” to “2.0” as shown below:
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<appSettings>
<add key="SkyPointBaseVersion" value="2.0"/>
</appSettings>
</configuration>
Save the Lnlcomsrvr.exe.config file.
Restart the “LS Communication Server” service.
NGP Local I/O requires exactly two actions to be defined (OG-27262): In order for an
NGP local I/O to work properly, configure only two actions on the Link Alarm Panel window.
Defining one action or three actions prevents the local I/O from working as expected. This
issue only affects OnGuard 2012 Cumulative Hot Fix 1.0.
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4. OnGuard 2012 Release Notes
4.1.
Supported Operating System Requirements Now Enforced
The installation or upgrade of OnGuard 2012 will be blocked on any operating system version not
specifically listed as supported in Section 4.3.6, Supported Operating Systems.
To install OnGuard 2012, upgrade to a supported operating system and service pack before
starting the installation.
4.2.
Upgrades
Direct upgrades of the OnGuard software are supported for all currently supported versions of
OnGuard. (The list of currently supported versions of OnGuard can be found in Knowledge Base
article 1345: http://kb.lenel.com/article.aspx?article=1345&p=2.) For versions prior to OnGuard
2005 Second Edition (5.11.216), an incremental upgrade will need to be performed to get to
5.11.216. Systems from 5.11.216 and newer can and should be upgraded directly.
Note:
•
Review each of the following items carefully to determine whether
additional steps are needed for your particular upgrade.
End of Life Products Must Be Deleted PRIOR to Upgrade (OG-23947): The Database
Incompatibility Wizard runs during an upgrade and performs the following checks:
1. Checks for existing configuration data that must be manually removed before the upgrade
can continue. Installation cannot proceed if any of the following are detected:
• Hardware: AAD Readers, AMD 12 Input Panels, Apollo Hardware, Asset Reader
Interfaces, Cisco AIC Hardware, Digitize CAPSII Receivers, Identix Fingerscan V20
Readers, LNVS Hardware
• Smart Card Formats: Cartographer, CombiSmart, GSC (DESFire), GuardDog, IE Smart
Touch, Offline Guest, TI Access Control, UltraScan, Windows Certificate
2. Warns that any existing custom reports and DataExchange scripts may not work after
upgrade (if they exist). User is prompted as to whether or not they would like to continue
installing OnGuard.
3. Warns the user about the existence of the following biometric data that is automatically
removed by Database Setup. User is prompted as to whether or not they would like to
continue installing OnGuard.
•
Identix Fingerprint Templates
• Ultrascan Fingerprint Templates
• Biocentric Fingerprint Templates
4. Warns the user, if STENTOFON audio server is configured, that they will need to install the
STENTOFON add-on after upgrading OnGuard. This prompt does not allow the user to
stop the upgrade. It is simply an informative message.
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4.3.
Versioning Information
4.3.1. Current Access Series (LNL) Firmware and Special Application Versions
•
•
•
•
•
•
•
•
•
•
•
•
•
•
LNL-1100-U, LNL-1200-U, LNL-1300-U, LNL-1320-U Version 10.12
LNL-500/1000/2000 ISC Version v3.120
LNL-2210/2220/3300 ISC Version v1.143
LNL-1100/1200 Series 1 Version v1.04
*LNL-1100/1200 Series 2 Version v1.31
LNL-CK Rev A Version v1.30
LNL-CK Rev B/C Version v1.50
LNL-1320 Series 1 Version v1.13
*LNL-1320 Series 2 Version v1.51
LNL-1300 Series 1 Download not supported
*LNL-1300 Series 2 Version v1.51
Bioscrypt with LNL-500B gateway firmware v1.26
RSI biometrics with LNL-500B gateway firmware v1.25
Recognition Source PIM-485-16-OT with wireless LNL-500W gateway firmware v1.10
*Note:
Before downloading the firmware in this release to downstream Lenel access
control boards, please ensure that DIP switch or jumper 8 is in the OFF
position. Failure to take this step will result in an inability to communicate to
these boards until the switch or jumper position is corrected, and may
therefore affect normal operation of your system. By default, boards are
shipped with DIP switch or jumper 8 in the OFF position.
4.3.2. Current Security Series (NGP) Firmware
•
•
NGP: 1.02.020 (applies to NGP-22xxx and NGP-33xxx panels)
NGP-1300-U/1320-U/1200-U/1100-U: NGP V10.04.02
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4.3.3. Current ILS Firmware
•
Lock Firmware:
• Control Module (ACU): 3.0.0.18
• Prox Reader: 3.0.0.1
• iClass Reader: 3.0.0.2
•
•
•
•
•
MIFARE® Reader: 3.0.0.14
WLM NA: 0.9.21358
WLM EU: 0.9.21366
PDA Application: 2.0.3.8
WAP Firmware:
• WWM NA: 0.9.21358
• WWM EU: 0.9.21366
• WMC Ethernet Firmware: 2.0.21791
• WMC Wi-Fi Firmware: 2.0.21791
4.3.4. Current Digital Video Firmware
•
•
•
•
•
•
Lenel Digital Video Recorder (LDVR) – Firmware Version 7.21 Hot Fix 2.0
Lenel Network Video Recorder (LNVR) – Firmware Version 7.0.xxx
Intelligent Video Server (IVS) – Firmware Version 7.0.xxx
Intelligent Video Application Server (IVAS) – Firmware Version 7.0.xxx
Remote Monitoring – Firmware Version 7.0.xxx
Lenel Streaming Video Server (LSVS) – Firmware Version 7.0.xxx
4.3.5. Minimum System Hardware Requirements
•
•
•
•
•
•
Pentium IV 1 GHz Processor
2 GB RAM
DVD-ROM
USB Port
1024x768 color display
6 GB of available space
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4.3.6. Supported Operating Systems
The following products have been approved with the listed operating systems and system service
packs. All new systems shipped from Lenel will include at least these service pack versions.
OPERATING SYSTEM REQUIREMENTS ARE NOW ENFORCED. Installations attempted on other
operating systems will not run.
Notes:
OnGuard is a 32-bit application that can be run on some 64-bit systems. 64bit systems are only supported as listed in this section.
Windows Vista is no longer supported with OnGuard.
For an up-to-date list of tested operating systems and service packs, refer to the compatibility
charts on the Lenel Web site:
http://www.lenel.com/support/downloads/onguard#compatibility-charts. (You will need your
Lenel login to gain access to this site.)
4.3.6.1. Windows XP Professional with Service Pack 3
•
•
•
•
•
•
Windows XP Professional is approved for OnGuard server and client operations.
Windows XP is not supported for use as the Web Application Server (LS Application Server
service) because the number of client connections to IIS is limited in this operating system.
Windows XP Professional is approved for use as any Lenel Digital Video product host
operating system.
Windows XP 64-bit is NOT supported.
Windows XP SP3 is supported for communication with HID Edge Devices.
Windows XP SP3 will be called Windows XP, from this point forward, in the OnGuard 2012
Release Notes.
4.3.6.2. Windows Server 2003 with Service Pack 2
•
•
•
•
•
Windows Server 2003 SP2 Standard and Enterprise are approved for all OnGuard server and
client operations.
Windows Server 2003 64-bit is NOT supported.
Windows Server 2003 SP2 Standard and Enterprise are approved for use as any Lenel Digital
Video product host operating system, NOT including the OnGuard GO! product.
Windows Server 2003 SP2 Standard and Enterprise can be utilized as the separate OnGuard
server with Lenel Digital Video products.
Windows Server 2003 Standard and Enterprise SP2 will be called Windows Server 2003, from
this point forward, in the OnGuard 2012 Release Notes.
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4.3.6.3. Windows Server 2003 R2 with Service Pack 2
•
•
•
•
•
•
Windows Server 2003 R2 SP2 Standard and Enterprise are approved for all OnGuard server
and client operations.
Windows Server 2003 R2 64-bit is NOT supported.
Windows Server 2003 R2 SP2 Standard and Enterprise are approved for use as any Lenel
Digital Video product host operating system, NOT including the OnGuard GO! product.
Windows Server 2003 R2 SP2 Standard and Enterprise can be utilized as the separate
OnGuard server with Lenel Digital Video products.
Windows Server 2003 R2 SP2 Standard is supported for communication with HID Edge
Devices.
Windows Server 2003 Standard and Enterprise R2 SP2 will be called Windows Server 2003
R2, from this point forward, in the OnGuard 2012 Release Notes.
4.3.6.4. Windows Server 2008 with Service Pack 2
•
•
•
•
•
•
Windows Server 2008 Standard and Enterprise SP2 are approved for all OnGuard server and
client operations.
Windows Server 2008 SP2 32-bit and 64-bit are supported.
Windows Server 2008 SP2 32-bit is approved for use as an LNVR product host operating
system.
Windows Server 2008 SP2 64-bit is approved for use as an LNVR product host operating
system.
Windows Server 2008 SP2 Standard Edition 32-bit is supported for communication with HID
Edge Devices.
Windows Server 2008 Standard and Enterprise SP2 will be called Windows Server 2008, from
this point forward, in the OnGuard 2012 Release Notes.
4.3.6.5. Windows Server 2008 R2 with Service Pack 1
•
•
•
•
•
•
Windows Server 2008 Standard and Enterprise R2 SP1 are approved for all OnGuard server
and client operations.
Windows Server 2008 R2 64-bit SP1 is supported.
Windows Server 2008 Standard and Enterprise R2 SP1 is approved for use as an LNVR
product host operating system.
Windows Server 2008 Standard and Enterprise R2 SP1 can be utilized as the separate
OnGuard server with Lenel Digital Video products.
Windows Server 2008 R2 SP1 Enterprise 64-bit is not supported for communication with HID
Edge Devices.
Windows Server 2008 Standard and Enterprise R2 SP1 will be called Windows Server 2008
R2, from this point forward, in the OnGuard 2012 Release Notes.
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4.3.6.6. Windows 7 with Service Pack 1
•
•
•
•
•
•
•
•
Windows 7 SP1 Professional and Ultimate are approved for all OnGuard server and client
operations.
Windows 7 is not recommended for use as the Web Application Server (LS Application Server
service) because the number of client connections to IIS is limited in this operating system.
Windows 7 SP1 Professional and Ultimate 32-bit and 64-bit are supported.
Windows 7 Enterprise 32-bit is supported for communication with HID Edge Devices.
Windows 7 Enterprise 64-bit is not supported for communication with HID Edge Devices.
LNVR is not supported on Windows 7 64-bit. It is supported on Windows 7 32-bit.
Windows 7 is supported as host OS for LNVR, 32-bit only.
Windows 7 SP1 Professional and Ultimate will be called Windows 7, from this point forward,
in the OnGuard 2012 Release Notes.
4.3.6.7. Service Packs and Critical Patches
Please visit the Lenel Support site for a complete and up to date list of approved Microsoft Service
Packs (Compatibility Charts section) and Critical Patches (MS Patches section):
http://www.lenel.com/support/downloads/onguard. (You will need your Lenel login to gain
access to this site.) The Lenel Security Patch Policy located on the Web site details the specific
conditions and frequency of certification for Microsoft Windows Critical Updates.
Read through this information carefully since it addresses BOTH OPERATING SYSTEMS AND
DATABASES.
For all instances, Lenel STRONGLY RECOMMENDS enabling the uninstall option when installing
the service pack. There have been rare instances where communications and database activity
have been affected by the installation of a service pack. When these situations have occurred,
uninstalling the service pack resolved the issues.
Lenel also STRONGLY RECOMMENDS backing up your database before performing any service
pack installation.
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4.3.7. Security Utility
Windows Firewall is supported by use of the Security Utility; other third-party firewalls are not
supported.
The Security Utility allows OnGuard 2012 users to take advantage of the capabilities of Windows.
The utility must be run to ensure that the OnGuard software will continue to function properly.
The utility automatically adjusts all settings that affect the OnGuard software. It also displays the
current system settings, as well as a list of actions required for normal operation of Lenel
software installed on the local computer.
Note:
The Security Utility does not open database communication ports.
The Security Utility runs automatically during OnGuard, LNVR, IVS, IVAS, Remote Monitor, and
Device Discovery Console installations. It must be run manually after LDVR installations. It must
also be run manually as a maintenance procedure after any of the following changes have been
made:
•
•
•
•
•
LNVR security setting changes
IntelligentVideo Server security setting changes
Windows updates
Windows service pack changes
Windows security setting changes
4.3.8. Supported Database Systems
For an up-to-date list of tested database systems, refer to the compatibility charts on the Lenel
Web site: http://www.lenel.com/support/downloads/onguard#compatibility-charts.
Note:
•
•
•
•
For 32-bit operating systems: Click Start, then navigate to Settings > Control Panel >
Administrative Tools > Data Sources.
For 64-bit systems: Navigate to C:\windows\SysWOW64 and run the odbcad32.exe file.
Microsoft SQL Server 2005 Express SP4, 32-bit and 64-bit
Microsoft SQL Server 2005 SP4, 32-bit and 64-bit
Note:
•
•
•
•
•
SQL Server 2005 requires .NET 4.0 as a prerequisite.
Microsoft SQL Server 2008 Express SP2, SP3, 32-bit and 64-bit
Microsoft SQL Server 2008 SP2, SP3, 32-bit and 64-bit
Microsoft SQL Server 2008 R2 Express SP1, 32-bit and 64-bit
Note:
•
When creating or modifying an ODBC connection on a 64-bit operating
system, the location where the ODBC Data Sources are configured is
different than on 32-bit operating systems:
Microsoft SQL Server 2008 R2 Express SP1 is now installed with OnGuard for
systems that do not have a database installed.
Microsoft SQL Server 2008 R2 SP1
Oracle 10g R1 Server 32-bit (10.1.0.5)
Oracle 10g R2 Server 32-bit (10.2.0.3 and 10.2.0.4)
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Oracle 10g R2 Server 64-bit (10.2.0.3, 10.2.0.4, 10.2.0.5)
Oracle 11g R1 Server 32-bit (11.1.0.6)
Oracle 11g R1 Server 64-bit (11.1.0.7) with 32-bit Client installed if OnGuard is running on the
same server as the database
Oracle 11g R2 Server 32-bit (11.2.0.3)
Oracle 11g R2 Server 64-bit (11.2.0.3)
Note:
The Web applications require 32-bit drivers to connect to an Oracle
database.
4.3.9. Supported System Components
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•
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Scan Shell SDK version 9.50.0
MDAC (REQUIRED)
DirectX (REQUIRED)
Windows XP and Windows Server 2003: DirectX 9c
Windows Server 2008 and Windows 7: DirectX 10
MSXML 6 (REQUIRED) - MSXML 6 is installed automatically with OnGuard.
Adobe Flash Player 9 or later (REQUIRED for Visitor Management Host)
Microsoft Silverlight 3.0 or later (REQUIRED for Visitor Administration)
Microsoft .NET 4.0 (REQUIRED) - Microsoft .NET 4.0 is installed automatically with OnGuard
when installing using the setup.exe file. To shorten the OnGuard installation time, install
Microsoft .NET 4.0 (available on the Supplemental Materials disc) prior to installing OnGuard.
Notes:
If the Microsoft .NET 4.0 installation fails during the OnGuard installation on
Windows Server 2008, you must run the System Update Readiness Tool
available from Microsoft: http://support.microsoft.com/kb/947821.
To prevent this issue, verify that the Windows Update service is turned on.
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4.3.10. Internet Information Services (IIS)
IIS is REQUIRED for the Web Application Server.
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Windows Server 2003: IIS 5 and 6
Windows Server 2008: IIS 7
Windows Server 2008 R2: IIS 7.5
Windows Server 2012: IIS 8
The following minimum settings are required for the browser-based applications to function
properly:
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Common HTTP Features
Static Content
Default Document
Directory Browsing
HTTP Errors
HTTP Redirection
Application Development
ASP.NET
.NET Extensibility
ISAPI Extensions
ISAPI Filters
Security
Windows Authentication
Request Filtering
Management Tools
IIS Management Console
IIS 6 Metabase Compatibility
IIS 6 WMI Compatibility
4.3.11. VMware Platforms
•
•
VMware ESXi Server 4.1 and 5.0 for all OnGuard services and database server with softwarebased license only
VMware Workstation 7.x
Notes:
VMware platforms are not supported with Lenel video products.
VMware is supported for OnGuard standard and Enterprise systems.
4.3.12. Supported Third-party Components
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Crystal Reports XI (11 and 11.5) Release 2, Crystal Reports 12, Crystal Reports 14
Adobe Reader 10.1.1
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4.3.13. Antivirus Software Applications
Lenel does not certify any antivirus software to be used with OnGuard.
Notes:
Digital Video systems MUST EXCLUDE ALL DATA DRIVES from the
antivirus scanning operations.
The \LicenseServerConfig\Licenses folder on the License server should also
be excluded, since it will sometimes corrupt the license file.
•
•
•
McAfee Virus Scan: McAfee Virus Scan can be recommended, but is not tested or certified at
Lenel and is installed at the user’s risk.
Symantec Endpoint Protection: Symantec Endpoint Protection is used internally at Lenel
and can be recommended, but is not certified.
Trend Micro OfficeScan Corporate Edition version 8.0: Trend Micro OfficeScan can be
recommended, but is not tested or certified at Lenel and is installed at the user’s risk.
4.3.14. Supported Web Browser
•
•
•
Internet Explorer 8.0 or 9.0 (REQUIRED for License Administration and Web applications)
Internet Explorer 10 for Microsoft Windows 8
32-bit version of Internet Explorer when using VideoViewer (Browser-based Client)
4.3.15. Supported Terminal Services
OnGuard 2012 will support Terminal Services. This support is a licensed feature. Please refer to
the Lenel Web site to review the current testing status before configuring terminal services. The
Third Party Applications Compatibility Chart can be accessed at:
http://www.lenel.com/support/downloads/onguard#compatibility-charts. (You will need your
Lenel login to gain access to this site.)
•
•
Citrix XenApp is not supported within Windows XP
Citrix XenApp is not supported for viewing video.
4.3.16. OPC Versions
•
•
OPC Data Access 2.0
OPC Alarms and Events 1.0
4.3.17. SNMP Versions
•
•
SNMPv1 Trap Messages are supported.
SNMPv2 and SNMPv3 Trap messages are NOT supported.
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4.3.18. Supported High Availability Systems
For more information, refer to the Third Party Applications Compatibility Chart on the Lenel Web
site at: http://www.lenel.com/support/downloads/onguard#compatibility-charts. (You will need
your Lenel login to gain access to this site.)
•
•
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•
NEC ExpressCluster X R2 32-bit LAN 2.1.1.2
NEC ExpressCluster X R2 32-bit WAN 2.1.1.2
NEC ExpressCluster X R2 64-bit LAN 2.1.1.2
NEC ExpressCluster X R2 64-bit WAN 2.1.1.2
NEC ExpressCluster X R3 32-bit LAN 3.0.0.1
NEC ExpressCluster X R3 32-bit WAN 3.0.0.1
NEC ExpressCluster X R3 64-bit LAN 3.0.0.1
NEC ExpressCluster X R3 64-bit WAN 3.0.0.1
Note:
Lenel provides instructions for upgrading the OnGuard software only when
the NEC ExpressCluster X version, operating system, and database version
remain constant. For any other upgrade scenario, we recommend a database
backup, the cleansing of both servers in the cluster, clean installs, database
restoration, and then database setup. There may be operating system and
database system upgrade scenarios where very knowledgeable
administrators could avoid erasing the entire configuration, but we cannot
guarantee their support.
4.3.19. End of Life Products and Features
Refer to Section 4.2, Upgrades for the list of end of life products that need to be removed prior to
upgrade. The following products and features have discontinued support in OnGuard 2012:
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Assign to Elevator Control Level fields no longer supported: Enable Floor During Day Mode,
Enable Floor When Using Facility Code
Biocentric Solutions
Digitize CAPS II Receiver
Disabling Assets: The feature for disabling assets has been discontinued. AAD and asset
readers are no longer available for selection as reader types. The AMD Alarm Panel Type has
been removed.
Gemplus MPCOS-EMV smart cards
GSC Cartographer Smart Card Application
GSC (DESFire) Smart Card Application
Identix
IE SmartTouch (MIFARE)
LS Otis Timezone Interface
Offline Guest Smart Card Format
Precision Access Exclusion Groups: Exclusion Groups are no longer available for selection.
Under command programming, term fields and PIN+10/20 have been removed.
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Smart Card Personalization: Smart Card Personalization was removed from the configuration
wizards because Gemplus MPCOS-EMV smart cards are no longer supported.
Texas Instruments (TI) Access Control Application
Ultra-scan
Verisoft
Windows Certificate User Smart Card Format
4.4.
New Features
4.4.1. General
•
•
•
•
•
•
•
Form Translator Change: Form Translator was integrated into the necessary processes so
that it will now run without any prompting. Form Translator is not integrated into Database
Setup, so it is not required to run separately.
Transparent Data Encryption: Transparent data encryption (TDE) is supported. TDE
performs real-time I/O encryption and decryption of the database and database log files.
(Standard OnGuard log files are not encrypted, and TDE does not provide encryption across
communication channels.)
Setup Assistant simplifies OnGuard installations: To simplify OnGuard installations and
upgrades, Setup Assistant helps users with the configuration steps required before
successfully logging into OnGuard. Setup Assistant launches automatically after the OnGuard
installer finishes the installation or upgrade process. The portions of the installation process
that are incorporated into Setup Assistant include Security Utility, Database Installation
Utility, License Administration, Database Setup, Form Translator, and Application Server
configuration.
Start menu program list simplified: The Windows Start menu program list for OnGuard has
been organized into categories so that the list is condensed and simplified.
Documentation menu simplified: The Documentation menu has been simplified. Also the
Documentation and Help has been condensed into a single installable feature.
Support for the 2D Aztec Bar Code in BadgeDesigner: OnGuard now has support for the 2D
Aztec bar code in BadgeDesigner.
Supplemental Materials Disc Supports Newest Version of OnGuard Only: Beginning with
Revision 12, the Supplemental Materials disc will only contain support materials for the
newest version of the OnGuard software; previous versions of the Supplemental Materials
disc contained support materials for all supported versions of the OnGuard software. Previous
versions of the Supplemental Materials disc are available for download on the Lenel Web Site
at Support > Downloads. (You will need your Lenel login to gain access to this site.)
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4.4.2. Access Control
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Stentofon Intercom is now an Accessory Add-on: The Stentofon Intercom, which was
previously integrated into OnGuard, is now an accessory add-on.
Alarm Monitoring on Multiple Windows: Alarm Monitoring can now be displayed on
multiple windows. This will allow the user to manage multiple integrated hardware pieces
from the Alarm Monitoring operating environment and improves the consistency and
usability of the monitoring interface. The display mode of Alarm Monitoring windows can be
toggled between standard and floating behavior. When a window is in the floating display
mode, it can be positioned outside the main Alarm Monitoring window onto one or more
monitors.
Permissions User Interface Enhancements: The user interface for Permissions has been
updated for better usability:
• Compare, search, and export features were added.
• System Permission Groups, Cardholder Permission Groups, and Monitor Permission
Groups have been converted for ease of use into a tree structure allowing the user to view
and update all permissions at once. Each permission is organized by category (previously
sub-tabs). For example, in the System Permission Groups tree, the Cardholder, Visitor, and
Directory accounts permissions display under Cardholders. Permissions can be configured
individually or at the category level.
• System, Cardholder, or Monitor Permission Groups can be compared against another or
proposed changes can be compared to the existing group settings before saving.
• The new Users Folder Search form can be used to view users granted specific permissions
or users with specific permission groups.
• An Export button has been added to the System, Cardholder, and Monitor Permission
Groups forms that allow the user to export the currently selected permission group
settings to a report in the Comma Delimited .csv file format.
• In the new Compare mode, the user can export the settings of the permission groups being
compared. Search results can also be exported to a report in the Comma Delimited .csv file
format.
Performance Improvement in Area Access Manager (Browser-based Client): The
performance of Area Access Manager (Browser-based Client) has been improved.
Elevator dispatching: Inter-floor Matrix tab added for passenger separation: The Interfloor Matrix tab was added to the Elevator Dispatching Devices form. On this tab, you can
allow the system to control passenger separation using the inter-floor matrix configuration.
When enabled, the floors of a building can be configured into logically divided sections (floor
groups) to prevent passenger requests between the designated sections of the building, and
possibly, to separate passengers into different elevator cars based on their section
membership.
Note:
•
This option is only available for version V2 DES (elevator terminal) devices.
Otis Compass V2 Integration: Inter-version control added for elevator dispatching
devices: Otis Compass firmware version control has been added to the Elevator Dispatching
Configuration Folder > Connection form. Select which version of DES (Destination Entry
Server) or DER (Destination Entry Redirector) devices are installed on your system. Both V1
and V2 systems are supported. If version V1 does not support a feature, only the applicable
information will be sent to the V1 devices (V2-specific settings will be ignored.)
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Otis Compass V2 Integration: Differentiate between front or rear elevator door: Front or
rear door differentiation is supported for elevator terminals associated with version V2
elevator dispatching devices. On the Cardholder Badge form, you can configure which Default
door you want to associate with the Default floor when a badge is presented to the elevator
reader.
Notes:
The Default floor and Default door fields are not displayed on the Cardholder
Badge form until elevator dispatching hardware is configured.
Ensure these additional fields do not interfere with existing fields on the
Badge form. If necessary, use FormsDesigner to modify the form layout to
accommodate the additions. For Enterprise systems, you MUST add these
fields at the Master, and then replicate them down to all Regions. Refer to
the elevator dispatching documentation in the System Administration User
Guide for details on adding the necessary fields.
•
•
Otis Compass V2 Integration: PIN code control introduced for elevator terminals: The
Enable PIN Code check box was introduced on the Elevator Terminal > Terminal
Configuration form. Select to allow the cardholder to enter their personal identification
number (PIN) at the DEC (elevator terminal). If a valid PIN code is entered, OnGuard sends the
authorized floors to the DEC based on the badge's access levels. This option is only available
for elevator terminals associated with a version V2 DES or DER.
Otis Compass V2 Integration: Elevator terminal events and alarm control added: An
option to Enable Audits was introduced on the Elevator Terminal > Terminal Configuration
form. Select to allow events to be sent from the DEC (elevator terminal) to Alarm Monitoring.
Note:
•
•
•
•
This option is only available for elevator terminals associated with a version
V2 DES or DER.
Local I/O: Permanently activate/deactivate a timezone: A new Local I/O function
(Timezone Override) was added for Lenel panels to allow permanent activation or
deactivation of a timezone. In this case, the timezone will remain activated or deactivated
until another activation or deactivation command is issued. The existing Local I/O function
(Timezone Activate/Deactivate) only allows activation or deactivation until the next interval.
Monitor reader AUX input and output devices in the System Status window: Reader
auxiliary input and output devices configured in OnGuard are now displayed in the Alarm
Monitoring System Status window as well as the System Administration Hardware Tree.
Reader AUX input and output devices display with the same icons as alarm input and output
devices and exhibit similar behaviors in the system trees.
Selective cardholder downloads: All access levels now available: Previously, the access
levels available for a selective cardholder download was limited to only those that had readers
attached to the panel. The new Show all access levels feature allows you to choose from all
access levels currently configured in the segment to which the panel belongs. When more than
one (1) panel is selected for downloading cardholders, Show all access levels is always
enabled.
Timezones: Configure holidays to repeat yearly: Configure a holiday to repeat every year.
When this feature is enabled, the holiday's year is automatically recalculated during panel
downloads.
Note:
Linkage server must be running in order to update holidays.
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•
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ILS R2: Configuration Wizard now supports adding multiple ILS readers (locks): The
configuration wizard allows you to configure up to 32 ILS wireless or ILS offline readers
(locks) per access panel. (From System Administration, select the Application > Wizards menu
to open the configuration wizard.)
ILS R2: New Battery Status Report: This report lists battery status of ILS locks grouped by
battery status (Low to High), wireless gateway, and battery percent. View or print the new
report ILS Lock Battery Status by Status from the Reports Folder > Report Configuration or
Reader Reports form.
ILS R2: Firmware download enhancements: Download firmware upgrades (ACU, WLM, or
Reader) to all ILS wireless locks assigned to the same Wireless Gateway at the same time.
4.4.3. Digital Video
•
Support for Additional IP Cameras, Video Servers, and Encoders: Below is a list of the
latest IP cameras and encoders that have been added to the current product offering for the
Lenel Network Video Solution, with OnGuard 2012. IP devices are licensed on a per channel
license which is currently already implemented. No new license requirement is needed for the
new devices listed below.
Note:
None of the new cameras added will have colored frame rates.
• Arecont Vision (AV10005, AV10115, AV1115, AV1300, AV1305, AV1310, AV1315,
AV1325, AV1355, AV2100, AV2105, AV2110, AV2115, AV2155, AV2805, AV2815, AV2825,
AV3100, AV3105, AV3110, AV3115, AV3130, AV3135, AV3155, AV5100, AV5105, AV5110,
AV5115, AV5155, AV8180, AV8185, AV8360, AV8365)
• Axis (M1054, M5013, M5014, P1347, P3346, P3367, P5512, P5522, P5532, Q1921, Q6035,
Q7414)
• Interlogix (TVC-M1220-1, TVC-M2220-1, TVC-M3220-1, TVC-M5220-1, TVC-N220-1, TVCN240-1, TVD-M12xxV-2, TVD-M2210W-4, TVD-M22xxV-2, TVD-M32xxV-4, TVD-M5225V4, TVD-N210V-2, TVD-N210W-4, TVD-N245V-2)
• IQinVision (IQ040S, IQ041S, IQ042S, IQ540S, IQ541S, IQ542S, IQ732, IQ832, IQA10,
IQA11, IQA12, IQA13, IQA15, IQA30, IQA31, IQA32, IQA33, IQA35, IQD30, IQD31, IQD32,
IQD40S, IQD41S, IQD42S, IQeye302, IQeye501, IQeye510, IQeye511, IQeye602, IQeye701,
IQeye702, IQeye703, IQeye705, IQeye711, IQeye751, IQeye752, IQeye753, IQeye755,
IQeye802, IQeye803, IQeye805, IQeye811, IQeye851, IQeye852, IQeye853, IQeye855,
IQM30, IQM31, IQM32)
• Panasonic (WV-NP502, WV-NW502, WV-SF335, WV-SP305, WV-SP102, WV-SP105, WVSP302, WV-SP306, WV-SF332, WV-SF336, WV-SC385, WV-SF342, WV-SF346, WV-SC384,
WV-SW395, WV-SW355, WV-SW352)
•
•
•
• Sony (SNC-DH110, SNC-DH210, SNC-RH164, SNC-RH124, SNC-DH220, SNC-CH220, SNCCH180, SNC-CH140, SNC-CH210, SNC-DH120, SNC-DH140, SNC-DH180, SNC-RS46N, SNCDH210, SNC-CH110, SNC-DH110, SNC-EP154, SNC-EX154, SNC-EP580, SNC-ER520, SNCER580)
Video tour: The video tour functionality has been expanded to include layouts. You can now
create a series of video layouts and have them cycle through as a tour.
Exported Video Graphic Overlay: Allows an image to be overlaid on exported video.
H.264 Decoder Support: Added support for main profile in H.264 decoder, which is
backwards compatible to OnGuard 2010 (6.4).
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4.4.4. Identity Management
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•
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Commercialization of ActivEntry Solution - FIPS 201 compliant solution: The
functionality of OnGuard panels and readers has been augmented to provide validation of PIVbased credentials at the time of enrollment and access using ActivEntry’s F5 solution. This
solution fulfills the requirements of FIPS 201.
IrisAccess encoding: IrisAccess ID templates can be encoded on Book 1 of 32K iCLASS cards.
Magicard Prima 4 printer: The Magicard Prima 4 printer with the HID OEM 150 iCLASS
programmer is now supported in OnGuard 2012.
4.4.5. Intrusion Detection
•
•
•
NGP Panel New Features: On the IP Central Station form (previously HSP-IP form), Bosch
and Osborne-Hoffman protocol support has been added. On the SIA/CID form, Test dialing
settings have been added.
NGP Panel "HSC-IP" Form Renamed to "IP Central Station": The NGP panel "HSC-IP" form
was renamed to "IP Central Station."
New NGP User Report (OG-23111): An NGP Users report has been added, which includes
Name (First and Last), NGP Panel User ID, Cardholder Badge ID, and both Phone Numbers.
This report is useful for identifying more information about the user who an event has been
generated for, and may be sent to a central station.
4.4.6. Visitor Management
•
Cardholders Visitor Form and Cardholder Options Form Have New E-mail Field Added
(OG-23149): An E-mail field has been added to the Cardholder Visitor form. In addition, a
default Visitor E-mail check box has been added to the Cardholder Options > Person E-mail
Fields form. You no longer need to add the Visitor E-mail field in FormsDesigner unless you
want additional e-mail fields such as one for a home e-mail address. (This new feature only
applies to new systems - not upgrades.)
4.5.
Known Issues
4.5.1. General
•
•
•
Form Translator Change: Form Translator was integrated into the necessary processes so
that it will now run without any prompting. Form Translator is not integrated into Database
Setup, so it is not required to run separately.
Transparent Data Encryption: Transparent data encryption (TDE) is supported. TDE
performs real-time I/O encryption and decryption of the database and database log files.
(Standard OnGuard log files are not encrypted, and TDE does not provide encryption across
communication channels.)
Setup Assistant simplifies OnGuard installations: To simplify OnGuard installations and
upgrades, Setup Assistant helps users with the configuration steps required before
successfully logging into OnGuard. Setup Assistant launches automatically after the OnGuard
installer finishes the installation or upgrade process. The portions of the installation process
that are incorporated into Setup Assistant include Security Utility, Database Installation
Utility, License Administration, Database Setup, Form Translator, and Application Server
configuration.
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•
•
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Start menu program list simplified: The Windows Start menu program list for OnGuard has
been organized into categories so that the list is condensed and simplified.
Documentation menu simplified: The Documentation menu has been simplified. Also the
Documentation and Help has been condensed into a single installable feature.
Support for the 2D Aztec Bar Code in BadgeDesigner: OnGuard now has support for the 2D
Aztec bar code in BadgeDesigner.
Supplemental Materials Disc Supports Newest Version of OnGuard Only: Beginning with
Revision 12, the Supplemental Materials disc will only contain support materials for the
newest version of the OnGuard software; previous versions of the Supplemental Materials
disc contained support materials for all supported versions of the OnGuard software. Previous
versions of the Supplemental Materials disc are available for download on the Lenel Web Site
at Support > Downloads. (You will need your Lenel login to gain access to this site.)
4.5.2. Access Control
•
•
•
Stentofon Intercom is now an Accessory Add-on: The Stentofon Intercom, which was
previously integrated into OnGuard, is now an accessory add-on.
Alarm Monitoring on Multiple Windows: Alarm Monitoring can now be displayed on
multiple windows. This will allow the user to manage multiple integrated hardware pieces
from the Alarm Monitoring operating environment and improves the consistency and
usability of the monitoring interface. The display mode of Alarm Monitoring windows can be
toggled between standard and floating behavior. When a window is in the floating display
mode, it can be positioned outside the main Alarm Monitoring window onto one or more
monitors.
Permissions User Interface Enhancements: The user interface for Permissions has been
updated for better usability:
• Compare, search, and export features were added.
• System Permission Groups, Cardholder Permission Groups, and Monitor Permission
Groups have been converted for ease of use into a tree structure allowing the user to view
and update all permissions at once. Each permission is organized by category (previously
sub-tabs). For example, in the System Permission Groups tree, the Cardholder, Visitor, and
Directory accounts permissions display under Cardholders. Permissions can be configured
individually or at the category level.
•
• System, Cardholder, or Monitor Permission Groups can be compared against another or
proposed changes can be compared to the existing group settings before saving.
• The new Users Folder Search form can be used to view users granted specific permissions
or users with specific permission groups.
• An Export button has been added to the System, Cardholder, and Monitor Permission
Groups forms that allow the user to export the currently selected permission group
settings to a report in the Comma Delimited .csv file format.
• In the new Compare mode, the user can export the settings of the permission groups being
compared. Search results can also be exported to a report in the Comma Delimited .csv file
format.
Performance Improvement in Area Access Manager (Browser-based Client): The
performance of Area Access Manager (Browser-based Client) has been improved.
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Elevator dispatching: Inter-floor Matrix tab added for passenger separation: The Interfloor Matrix tab was added to the Elevator Dispatching Devices form. On this tab, you can
allow the system to control passenger separation using the inter-floor matrix configuration.
When enabled, the floors of a building can be configured into logically divided sections (floor
groups) to prevent passenger requests between the designated sections of the building, and
possibly, to separate passengers into different elevator cars based on their section
membership.
Note:
•
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This option is only available for version V2 DES (elevator terminal) devices.
Otis Compass V2 Integration: Inter-version control added for elevator dispatching
devices: Otis Compass firmware version control has been added to the Elevator Dispatching
Configuration Folder > Connection form. Select which version of DES (Destination Entry
Server) or DER (Destination Entry Redirector) devices are installed on your system. Both V1
and V2 systems are supported. If version V1 does not support a feature, only the applicable
information will be sent to the V1 devices (V2-specific settings will be ignored.)
Otis Compass V2 Integration: Differentiate between front or rear elevator door: Front or
rear door differentiation is supported for elevator terminals associated with version V2
elevator dispatching devices. On the Cardholder Badge form, you can configure which Default
door you want to associate with the Default floor when a badge is presented to the elevator
reader.
Notes:
The Default floor and Default door fields are not displayed on the Cardholder
Badge form until elevator dispatching hardware is configured.
Ensure these additional fields do not interfere with existing fields on the
Badge form. If necessary, use FormsDesigner to modify the form layout to
accommodate the additions. For Enterprise systems, you MUST add these
fields at the Master, and then replicate them down to all Regions. Refer to
the elevator dispatching documentation in the System Administration User
Guide for details on adding the necessary fields.
•
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Otis Compass V2 Integration: PIN code control introduced for elevator terminals: The
Enable PIN Code check box was introduced on the Elevator Terminal > Terminal
Configuration form. Select to allow the cardholder to enter their personal identification
number (PIN) at the DEC (elevator terminal). If a valid PIN code is entered, OnGuard sends the
authorized floors to the DEC based on the badge's access levels. This option is only available
for elevator terminals associated with a version V2 DES or DER.
Otis Compass V2 Integration: Elevator terminal events and alarm control added: An
option to Enable Audits was introduced on the Elevator Terminal > Terminal Configuration
form. Select to allow events to be sent from the DEC (elevator terminal) to Alarm Monitoring.
Note:
•
This option is only available for elevator terminals associated with a version
V2 DES or DER.
Local I/O: Permanently activate/deactivate a timezone: A new Local I/O function
(Timezone Override) was added for Lenel panels to allow permanent activation or
deactivation of a timezone. In this case, the timezone will remain activated or deactivated
until another activation or deactivation command is issued. The existing Local I/O function
(Timezone Activate/Deactivate) only allows activation or deactivation until the next interval.
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Monitor reader AUX input and output devices in the System Status window: Reader
auxiliary input and output devices configured in OnGuard are now displayed in the Alarm
Monitoring System Status window as well as the System Administration Hardware Tree.
Reader AUX input and output devices display with the same icons as alarm input and output
devices and exhibit similar behaviors in the system trees.
Selective cardholder downloads: All access levels now available: Previously, the access
levels available for a selective cardholder download was limited to only those that had readers
attached to the panel. The new Show all access levels feature allows you to choose from all
access levels currently configured in the segment to which the panel belongs. When more than
one (1) panel is selected for downloading cardholders, Show all access levels is always
enabled.
Timezones: Configure holidays to repeat yearly: Configure a holiday to repeat every year.
When this feature is enabled, the holiday's year is automatically recalculated during panel
downloads.
Note:
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Linkage server must be running in order to update holidays.
ILS R2: Configuration Wizard now supports adding multiple ILS readers (locks): The
configuration wizard allows you to configure up to 32 ILS wireless or ILS offline readers
(locks) per access panel. (From System Administration, select the Application > Wizards menu
to open the configuration wizard.)
ILS R2: New Battery Status Report: This report lists battery status of ILS locks grouped by
battery status (Low to High), wireless gateway, and battery percent. View or print the new
report ILS Lock Battery Status by Status from the Reports Folder > Report Configuration or
Reader Reports form.
ILS R2: Firmware download enhancements: Download firmware upgrades (ACU, WLM, or
Reader) to all ILS wireless locks assigned to the same Wireless Gateway at the same time.
4.5.3. Digital Video
•
Support for Additional IP Cameras, Video Servers, and Encoders: Below is a list of the
latest IP cameras and encoders that have been added to the current product offering for the
Lenel Network Video Solution, with OnGuard 2012. IP devices are licensed on a per channel
license which is currently already implemented. No new license requirement is needed for the
new devices listed below.
Note:
None of the new cameras added will have colored frame rates.
• Arecont Vision (AV10005, AV10115, AV1115, AV1300, AV1305, AV1310, AV1315,
AV1325, AV1355, AV2100, AV2105, AV2110, AV2115, AV2155, AV2805, AV2815, AV2825,
AV3100, AV3105, AV3110, AV3115, AV3130, AV3135, AV3155, AV5100, AV5105, AV5110,
AV5115, AV5155, AV8180, AV8185, AV8360, AV8365)
• Axis (M1054, M5013, M5014, P1347, P3346, P3367, P5512, P5522, P5532, Q1921, Q6035,
Q7414)
• Interlogix (TVC-M1220-1, TVC-M2220-1, TVC-M3220-1, TVC-M5220-1, TVC-N220-1, TVCN240-1, TVD-M12xxV-2, TVD-M2210W-4, TVD-M22xxV-2, TVD-M32xxV-4, TVD-M5225V4, TVD-N210V-2, TVD-N210W-4, TVD-N245V-2)
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• IQinVision (IQ040S, IQ041S, IQ042S, IQ540S, IQ541S, IQ542S, IQ732, IQ832, IQA10,
IQA11, IQA12, IQA13, IQA15, IQA30, IQA31, IQA32, IQA33, IQA35, IQD30, IQD31, IQD32,
IQD40S, IQD41S, IQD42S, IQeye302, IQeye501, IQeye510, IQeye511, IQeye602, IQeye701,
IQeye702, IQeye703, IQeye705, IQeye711, IQeye751, IQeye752, IQeye753, IQeye755,
IQeye802, IQeye803, IQeye805, IQeye811, IQeye851, IQeye852, IQeye853, IQeye855,
IQM30, IQM31, IQM32)
•
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• Panasonic (WV-NP502, WV-NW502, WV-SF335, WV-SP305, WV-SP102, WV-SP105, WVSP302, WV-SP306, WV-SF332, WV-SF336, WV-SC385, WV-SF342, WV-SF346, WV-SC384,
WV-SW395, WV-SW355, WV-SW352)
• Sony (SNC-DH110, SNC-DH210, SNC-RH164, SNC-RH124, SNC-DH220, SNC-CH220, SNCCH180, SNC-CH140, SNC-CH210, SNC-DH120, SNC-DH140, SNC-DH180, SNC-RS46N, SNCDH210, SNC-CH110, SNC-DH110, SNC-EP154, SNC-EX154, SNC-EP580, SNC-ER520, SNCER580)
Video tour: The video tour functionality has been expanded to include layouts. You can now
create a series of video layouts and have them cycle through as a tour.
Exported Video Graphic Overlay: Allows an image to be overlaid on exported video.
H.264 Decoder Support: Added support for main profile in H.264 decoder, which is
backwards compatible to OnGuard 2010 (6.4).
4.5.4. Enterprise
•
Badge Template Transaction Failed with Violation of Primary Key Error (OG-17915): A
violation of primary key error occurs if you create a badge template and assign a cardholder
to that template before the template has had a chance to replicate. If the creation of the
template is replicated before the cardholder is assigned, this problem will not be encountered.
To work around this error after it has occurred, purge the transaction that is failing. Once the
failed transaction has been purged, other transactions should be processed successfully and
the Badge table will be properly synchronized.
Note:
•
•
•
Purging failed transactions will typically result in an unsynchronized system
and is not recommended under other circumstances. This action is specific to
a particular processing error and has been tested by Lenel.
Global I/O Restrictions (OG-13969): Global I/O linkages will not work between two
Enterprise regions. Global I/O configurations must use the same Linkage Server.
Global Output Devices, Paging Devices, Workstations Specified at Master are
Overwritten with Region Child Workstation after Upgrade (OG-19091): When upgrading
from a version prior to OnGuard 2008 (6.0.148), Global Output Devices, Paging Devices, and
Workstations specified at the Master are overwritten with the Region Workstation after the
upgrade. This does not occur when upgrading from OnGuard 2008 or later.
Pre-existing User-specific Layouts Not Replicated to Enterprise Master (OG-16029):
Pre-existing user-specific video layouts are not replicated up to the Master Server when user
replication is enabled. This only affects pre-existing layouts. New layouts will be properly
replicated. To work around this limitation, open each existing layout and save it again with the
same name.
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Referential Integrity Error when Saving Camera Layouts (OG-15973): If a camera layout
is saved with cameras added from another Regional Server via the Camera Lookup feature, a
Referential Integrity error may occur. To save a layout that generates the error, remove the
cameras located on other Regional Servers from the layout prior to saving.
IntelligentVideo Applications Not Available on Enterprise Master when Configured on a
Child Region (OG-15971): There is a known issue with the replication of IntelligentVideo
Applications to the Master Server. IntelligentVideo Applications can be configured and
monitored on a per Region basis.
IntelligentVideo Applications Not Supported with IntelligentVideo Application Server
Located on a Different Region (OG-15972): In Enterprise systems, IntelligentVideo
Applications should not be configured for IntelligentVideo Application Servers that are
located on other Regional Servers. This is not a supported configuration, and the
IntelligentVideo Application will not function properly.
Full Download to Region Results in Unexpected Log Size and Application Error
(OG-21309): A full download to a Region results in a log larger than expected and an
application error.
Enterprise Systems: Elevator Dispatching Default Floor/Door Must Be Added to the
Master Database (OG-22868): On standard OnGuard systems, the Default floor and Default
door fields are automatically added onto the Cardholder Badge form the first time elevator
dispatching hardware is configured.
Note:
For Enterprise systems, you MUST add these fields at the Master, and then
replicate them down to all Regions. Refer to the elevator dispatching
documentation in the System Administration User Guide for details on
adding the necessary fields. In addition, on a standard system, ensure these
additional fields do not interfere with existing fields on the Badge form. If
necessary, use FormsDesigner to modify the form layout to accommodate
the additions.
4.5.5. Identity Management
•
•
Magicard Tango2e Must Use Driver V1.41 (OG-20299): Magicard Tango2e driver V1.42
has a known issue with the installation of magapi.dll. Driver V1.41 is available on the
Supplemental Materials disc and should be used instead.
Magnetic Encoding Does Not Work with Firmware V2.00 for Zebra printers (OG-23809):
Magnetic encoding will not work with firmware V2.00 for Zebra performance class card
printers. Earlier versions of the firmware (up to V1.17.88 confirmed) should encode correctly.
4.5.6. Intrusion Detection
•
•
NGP Panels will only support a Holiday Duration of 365 Days (OG-20814): When setting
the duration of a Holiday that will be configured in a system with NGP Controllers, do not
exceed a value of 365 days. The Holiday interface will allow a value up to 366 (for support of
LNL Controllers) but that value will not be compatible with an NGP Controller.
Unmask Door Held Open events time works differently in NGP panels compared to
Mercury panels (OG-23259): When a Mask Held Open event occurs at a reader in an NGP
system the alarm will be sent after 60 seconds instead of immediately.
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Only one event, instead of two, is generated in Alarm Monitoring when the same
timezone is configured for masking Door Forced Open (DFO) and Door Held Open
(DHO) alarms (OG-23263): Only one event, instead of two, is generated in Alarm Monitoring
when the same timezone is configured for masking Door Forced Open (DFO) and Door Held
Open (DHO) alarms for a reader connected to a NGP Access Panel. This occurs when a door is
open during the timezone, but is not closed after the end of the timezone.
NGP reader/door buzzer setting should be removed from System Administration
(OG-23547): The option to set the reader/door buzzer for NGP panels in the Timing and
Alarms tab has been removed from System Administration.
NGP label 'Check for battery' on the Power tab is misleading in how it affects the panel
(OG-23942): The 'Check for Battery' checkbox on the Power sub-tab of the NGP form in the
Access Panels folder has been renamed 'Enable Battery'. This setting is enabled by default. If
this setting is deselected, the NGP panel will be unable to use battery backup.
4.5.7. Visitor Management
•
•
•
•
•
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Supported Date Format (DE385): “Short date, no time” (seen in FormsDesigner) is the only
date format supported for date fields in Visitor Management Host.
Access Control Badges Retain Previous Access Levels When Reassigned (OG-15158):
When an access control badge is assigned to a visitor being signed in, it retains the access
levels currently configured for the badge. Signing in/out a previous visitor with the badge
does not change the access levels.
Error Messages that Result From Not Having JavaScript Are Not Localized (DE395):
Visitor Management requires that JavaScript be enabled in the browser. When it is not
enabled, the error message “This application requires JavaScript. Contact your administrator,”
will appear not localized.
Kiosk Virtual Keyboard is not localized for JPN, CHS, or CHT (OG-22235): The Kiosk’s
virtual keyboard is not localized for JPN, CHS, or CHT.
The Service Trace Viewer Tool is Needed to View the Visitor Management Tracing File
(DE1472): Windows Communication Foundation Service Trace Viewer Tool
(SvcTraceViewer.exe) should be used to view the Visitor Management tracing file
(Idvm.svcLog) on the server. This can be obtained from Microsoft’s Web site as part of the
Windows SDK.
Front Desk Application: SnapShell scanner does not work for scanning business cards
(OG-24017): In order to use the CSSN SnapShell device for scanning business cards in the
Visitor Management Front Desk application, the "Lenel Installer for CSSN SDK" on the
Supplemental Materials disc needs to be run.
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5. Copyright and Trademark Notice
Copyright © 2014 Lenel Systems International, Inc. Information in this document is subject to
change without notice. No part of this document may be reproduced or transmitted in any form or
by any means, electronic or mechanical, for any purpose, without the express written permission
of Lenel Systems International, Inc.
The software described in this document is furnished under a license agreement and may only be
used in accordance with the terms of that agreement. Lenel and OnGuard are registered
trademarks of Lenel Systems International, Inc.
Microsoft, Windows, and Windows Server are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Integral and FlashPoint are
trademarks of Integral Technologies, Inc. Crystal Reports for Windows is a trademark of Crystal
Computer Services, Inc. Oracle is a registered trademark of Oracle Corporation. Other product
names mentioned in this document may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
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