Portable Air Conditioner
AP12001S
Owner’s Manual
For more information on other great EdgeStar products on the web, go to http://www.edgestar.com
Important Safety Information
Improper handling can cause serious damage to the appliance and/or to the
user. Please read the following safety information.
Electrical Safety
x This unit is designed for indoor use only.
x Do not use the unit in extremely humid or wet environments.
x Do not spray water and wet the housing or control panel.
x Do not pull the unit by the cord.
x Always turn the unit off and unplug it from the outlet when cleaning.
x Unplug the unit if it is not going to be used for a long period of time.
x Do not operate the unit with a damaged plug or a loose socket.
x Use only the correct power supply with appropriate amperage.
x If the power cord is damaged, it must be replaced by the manufacturer,
a service agent, or qualified technician.
x Do not remove any part of the casing unless instructed by an
authorized technician.
General Safety
x This portable air conditioner is not intended to be used by children.
x Children should be supervised to ensure that they do not play with this
product.
x Do not allow children to play with the controls or drop any objects into
the air outlets or vents.
x Do not place objects or let any person sit on top of the unit.
x Only use in the upright position on a flat, level surface and provide at
least 20 inches of clearance from any walls or objects.
x Route the power cord carefully to avoid a tripping hazard.
x This unit is intended for domestic use only. Do not use the portable air
conditioner for industrial or commercial use. Any other use may
invalidate the warranty.
RESET
TEST
Your portable air conditioner is supplied with a Leakage-Current
Detection and Interruption (LCDI) safety plug. This device provides
protection to reduce the risk of fire due to arcing faults in the power
supply cord. Before using your portable air conditioner, follow the
instructions below to ensure that the LCDI plug is working properly:
1. Plug the power cord to a grounded outlet.
2. Press the TEST button on the LCDI plug. This should trip the
plug and cut the power to the air conditioner. If the plug does not
trip and you are able to turn on the unit, please contact EdgeStar
support.
DO NOT USE YOUR PORTABLE AIR CONDITIONER IF THE TEST FAILS.
Press the RESET button to start using your air conditioner.
Do not use the TEST and RESET buttons as an ON/OFF switch.
Electrical products should not be disposed of with household waste.
Please contact your local recycling center for more information on how
to recycle electronic waste.
i
Table of Contents
IMPORTANT SAFETY INFORMATION ................................................................. I
INTRODUCTION ................................................................................................... 1
PARTS IDENTIFICATION ..................................................................................... 2
FRONT VIEW ........................................................................................................ 2
BACK VIEW .......................................................................................................... 2
WINDOW KIT INSTALLATION INSTRUCTIONS ................................................. 3
PREPARATIONS FOR INSTALLING THE WINDOW KIT .................................................. 3
INSTALLING THE GRATED ADAPTER ........................................................................ 4
INSTALLING THE WINDOW PLATES .......................................................................... 5
ATTACHING THE DUCT CONNECTORS TO THE EXHAUST HOSE .................................. 6
CONNECTING THE DUCT CONNECTOR TO THE UNIT ................................................. 7
CONNECTING THE DUCT CONNECTOR TO THE GRATED ADAPTER ............................. 7
NOTES ABOUT THE EXHAUST HOSE ....................................................................... 8
CONTROL PANEL OVERVIEW............................................................................ 9
USING THE CONTROL PANEL ......................................................................... 10
LCD DISPLAY .................................................................................................... 10
MODE INDICATOR LIGHT ..................................................................................... 10
POWER BUTTON ................................................................................................ 10
AUTO-RESTART: ................................................................................................ 10
WATER FULL LIGHT ............................................................................................ 10
REMOTE CONTROL SENSOR ............................................................................... 10
REMOTE CONTROL OVERVIEW ...................................................................... 11
INSTALLING THE BATTERIES ................................................................................ 11
REPLACING THE BATTERIES ................................................................................ 11
OPERATING THE REMOTE CONTROL ............................................................ 12
POWER ............................................................................................................. 12
AUTO-RESTART: ................................................................................................ 12
COOLING MODE ................................................................................................. 12
DEHUMIDIFYING MODE ....................................................................................... 12
FAN ONLY MODE ............................................................................................... 13
SPEED............................................................................................................... 13
TIMER ............................................................................................................... 13
How to set the unit to automatically turn on ................................................ 13
How to set the unit to automatically turn off ................................................ 13
SETTING THE TEMPERATURE .............................................................................. 13
ENERGY SAVING GUIDE................................................................................... 14
MAINTENANCE .................................................................................................. 15
CLEANING THE UNIT ........................................................................................... 15
CLEANING THE PRE-FILTER ................................................................................. 15
PREPARATION FOR STORAGE ............................................................................. 15
TROUBLESHOOTING ........................................................................................ 16
TROUBLESHOOTING CONTINUED ......................................................................... 17
SPECIFICATIONS ............................................................................................... 18
EDGESTAR LIMITED WARRANTY ................................................................... 19
EdgeStar Portable Air Conditioner
ii
Introduction
Thank you for purchasing this Koldfront portable air conditioner. We are glad you
chose us. We believe that your purchase of this product opens a relationship
between you and EdgeStar. We will provide the customer support needed to
nurture that relationship.
This manual contains important information regarding the proper installation, use
and maintenance of your portable air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.
Please save the original product packaging in case you need to safely transport
your portable air conditioner.
For Your Records:
Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
1
x
If you received a damaged product, immediately contact the dealer that
sold you the product.
x
Read and follow this instruction manual carefully to help you install, use
and maintain your portable air conditioner.
x
Read the troubleshooting section of this manual as it will help you
diagnose and solve common issues.
x
Visit us on the web at http://www.edgestar.com to register your
product, download product guides, additional troubleshooting resources
and up-to-date information.
x
If you need warranty service, our friendly customer service
representatives are available via email at service@edgestar.com or by
telephone at 1 (866) 319-5473.
Parts Identification
Front View
Parts Key:
1. Control Panel
2. Air Vent
3. Handle
4. Castors (4)
5. Silver Ion Air Filter
6. Air Intake (Evaporator)
7. Air Outlet (Heat Exhaust)
8. Air Intake (Condenser)
9. Water Outlet Drain
10. Power Cord
1
2
3
4
Back View
5
6
7
9
8
10
EdgeStar Portable Air Conditioner
2
Window Kit Installation Instructions
Preparations for installing
the window kit
You must vent your portable air conditioner when running in it
cooling mode. Your unit includes a window exhaust kit that can be
used to vent the unit out a window.
Before you begin, make sure you have all the parts necessary for
installation.
Window Kit Parts List:
NOTE: Exhaust Covers may
be attached to the Grated
Adapters. You may need to
twist and pull apart to
separate them.
4 Screws
1 Grated Adapter
1 Exhaust Cover
1 Exhaust Hose
1 Window Kit Plate with Hole
1 Window Kit Plate
2 Duct Connectors
NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to power your unit.
If you have multiple windows, choose one that is near an electrical
outlet that will be able to provide sufficient power to your unit. See
the power requirements listed on the product label printed on the
side, or on the back of your portable air conditioner.
Your window kit can be installed on a horizontal or vertical sliding
window as shown in the following pictures:
Follow the instructions on the next pages to install the window kit.
3
Installing the grated adapter
c
1. Insert the round grated adapter through the back
grooved side of the window kit plate with hole.
d
2. Secure the grated adapter by fastening the screws from
flat side of the window kit plate to the holes on the grated
adapter.
EdgeStar Portable Air Conditioner
4
Installing the window plates
e
3. Open your window and place the window kit with
grooved side facing outward on the window sill. Then, slide
the window kit plate to fit the width of the window. You can
use screws to secure the window kit plate from sliding.
f
e
CAUTION: Secure your
window by using window
locks. Please contact your
dealer to purchase window
locks.
5
4. Lower the window to secure the window kit in place. You
may need to use duct tape to better secure the window kit.
Attaching the duct
connectors to the exhaust
hose
A.
g
B.
5. Attach the connectors to the hose:
A. Extend the ends of the exhaust hose
B. Thread the duct connector on by turning it clockwise until
it stops.
h
20”
6. Roll the unit towards the window kit. Leave a space that
is at least 20 inches to the wall.
EdgeStar Portable Air Conditioner
6
Connecting the duct
connector to the unit
i
7. Align the slots on the duct connector to the tabs and
snap into the back of the unit.
Connecting the duct
connector to the grated
adapter
j
8. Align the slots on the duct connector to the tabs on the
grated adapter and snap in place.
After you have installed the exhaust hose and window kit, you can
plug in your portable air conditioner and start using it.
7
Notes about the Exhaust
hose
Your portable air conditioner is designed to exhaust condensate
water that is collected from the air. This water, in either gaseous or
droplet form, will be expelled out the exhaust port of the unit.
Please take this into account when deciding how to vent it.
1. The exhaust hose supplied with the portable air conditioner can
be extended up to 48 inches; however for maximum efficiency, use
the shortest length possible.
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or
bends may trap exhaust air which can radiate heat into the room or
potentially cause the portable air conditioner to overheat and shut
itself off.
3. The exhaust hose supplied with the portable air conditioner has
been specifically designed for this air conditioner. Do not lengthen
the hose by adding additional hoses or attachments or replace it
with any other hose.
Do not lengthen the
exhaust hose by adding
additional hoses or
attachments.
Warning: Longer hoses are not recommended.
Draining the Unit
When the portable air conditioner is in cooling mode, or dehumidify
mode, it will remove moisture from the air. The condensed water
from the air will be collected in an internal reservoir and will be
evaporated and exhausted out of the exhaust hose. However, in
very humid conditions, the internal reservoir may fill completely.
This causes the air conditioner to turn off to avoid overflowing the
internal reservoir. The WATER indicator will light up on the Control
Panel.
Direct drainage
1. Remove the rubber drain plug from the drain port.
2. Connect a drain hose to the drain port.
The portable air conditioner will now drain through the drain hose.
Please note that this unit has no drain pump; all water will drain
with gravity only, i.e., only “downhill.”
EdgeStar Portable Air Conditioner
8
Control Panel Overview
Warning Light- Condensed water may accumulate in
the unit. The Warning light will turn on to indicate if
the internal tank becomes full. The unit will not
operate until it has been drained.
Power- The power button will allow you to turn the
unit on or off.
Mode Control- Press mode button to cycle between
the three different modes: Cool, Dehumidify, and
Fan.
Fan Speed- When the unit is running in Cool or Fan
mode, press the Fan speed button to select the fan
speed desired. There are three speeds: High,
Medium, and Low.
Timer- The timer can be used to either turn the unit
on or off after a number of elapsed hours.
Up and Down- Press to increase or decrease the set
temperature. elapsed hours.
Note: Use the Remote Control to change modes, fan speed, timer,
and temperature settings.
9
Using the Control Panel
LCD Display
Mode Indicator Light
Power Button
The LCD Display will show the ambient temperature by default.
Pressing the Up and Down buttons on the remote control will show
the set temperature for 15 seconds, and then revert to the room
temperature. You can switch between Fahrenheit and Celsius by
pressing the C/F button on the remote control. The displayed range
of the ambient temperature is from 0º to 99º. Temperatures above
99º will be displayed as “Hi”, and temperatures below 0º will be
displayed as “Lo”. If you enabled the Timer, the LCD Display will
show the hour(s) set.
The Mode indicator light on the control panel changes color to
indicate the mode you selected with the remote control:
• Blue light: The unit is in cooling mode.
• Amber light: The unit is in dehumidifying mode.
• Green light: The unit is in fan mode.
Use the Power button to turn the portable air conditioner on and off.
By default when you first use the power button, the unit will begin to
operate in cooling mode. The unit will remember the last used
mode/settings if you shut down and restart.
Auto-Restart: If power to the unit is interrupted, the air conditioner
will restart itself in its last used mode/settings once power is
restored. The compressor will restart after 3 minutes.
Water Full Light
In high humidity situations, the internal water reservoir may fill. The
unit will automatically shut off and the water light will turn on. Once
the water is manually drained, the unit will operate normally.
Remote Control Sensor
The remote control sensor receives infrared signals given by the
remote control.
EdgeStar Portable Air Conditioner
10
Remote Control Overview
The remote control is used to operate all of your portable air
conditioner’s functions.
Mode
Fan Speed
+ Increase
Timer
- Decrease
Button
Function
Power
Powers the unit on or off.
Fan Speed
Sets the fan speed between high, medium, or low.
Timer
Used to enable the timer.
Mode
Changes between cool, dehumidify and fan modes.
+ Up
-
AAA
Installing the batteries
Down
Increases the set temperature or the time when the
Timer is enabled.
Decreases the set temperature or time when the
Timer is enabled.
AAA
AAA
NOTE: Be careful not drop the
remote control. Do not place
the remote control in a location
exposed to direct sunlight.
Power On/Off
AAA
1) Remove the cover on the back of the remote control.
2) Insert the batteries with the (+) and (-) ends pointing in the
correct direction.
3) Install the cover on the remote.
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for
one month or longer. Do not attempt to recharge batteries not designed to be recharged. All
batteries should be replaced at the same time. Do not mix old and new batteries. Do not dispose of
batteries in a fire as they may explode.
11
Operating the Remote Control
Power
Use the Power button to turn the portable air conditioner on and off.
By default when you first use the power button, the unit will begin to
operate in cooling mode. The unit will remember the last used
mode/settings if you shut down and restart.
Auto-Restart: If power to the unit is interrupted, the air conditioner
will restart itself in its last used mode/settings once power is
restored. The compressor will restart after 3 minutes.
Cooling Mode
Cooling mode cools and dehumidifies the air. If the ambient
temperature drops below the temperature you selected, the
compressor turns off and the unit functions with the fan only. When
the temperature rises above the temperature you selected, the
compressor turns on again.
Whether your desired temperature can actually be reached
depends on the ambient conditions. The room temperature
remaining above the set temperature is normal.
NOTE: The exhaust hose
must be used in Cooling
mode in order to cool a room.
Dehumidifying Mode
To operate the unit in cooling mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button on the remote.
3) Press the Mode button until the Mode Indicator Light on the
Control Panel turns blue.
4) Select the fan speed by using the Speed button.
5) Set the thermostat by using the Up and Down buttons. The
thermostat is adjustable between 61°F - 89°F in one degree
increments. You can switch between Fahrenheit and Celsius by
pressing the ºC / ºF Button
During the Dehumidifying mode, the unit will condense water out of
the air and exhaust it through the exhaust hose. The ambient
temperature in the room will probably drop by a few degrees while
using the Dehumidifying mode.
To operate the unit in dehumidifying mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button on the remote.
3) Press the Mode button until the Mode indicator light turns amber
on the Control Panel.
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few
degrees if you do not use the exhaust hose. You will be not be able to change the thermostat temperature
or fan speed while in Dehumidifying Mode.
EdgeStar Portable Air Conditioner
12
Operating the Remote continued
Fan Only Mode
NOTE: Fan Only mode does
not require that the exhaust
hose be attached.
Speed
Fan Only mode is used to circulate the air in your room. No
temperature setting is needed.
To operate the unit in Fan Only mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button on the remote.
3) Press the Mode button until the Mode indicator light turns green.
4) Press the Speed button to select the fan speed. You can choose
between High, Medium and Low. The LED indicator next to the
speed will light up.
The Speed button is used to change the fan speed while in Cooling
and Fan Only modes.
Press the Speed button to select the fan speed.
Timer
The timer can be used to either turn the unit on or off after a
number of elapsed hours. The timer is adjustable between 1-24
hours in one hour increments.
How to set the unit to automatically turn on:
1) Press the Timer button on the remote control while the unit is
powered off.
2) Use the Up and Down buttons on the remote to set the time
(displayed in hours) you want to pass before the unit turns on. After
the selected time passes, the unit will automatically turn on.
How to set the unit to automatically turn off:
NOTE: To cancel the timer,
press the Cancel button or
Power button.
Setting the Temperature
13
1) Press the Timer button on the remote control while the unit is
powered on. The Timer indicator LED will light up
2) Use the Up and Down buttons on the remote to set the time
(displayed in hours). The unit will automatically turn off after the
selected time elapses.
To set the temperature in cooling mode, use the Up and Down
buttons on the remote. The temperature range is adjustable
Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your portable air conditioner:
x Do not cover the air outlet (exhaust) while in use.
x Do not place the unit in front of curtains or drapes- to ensure
they do not obstruct the air intake.
x Minimize the length of the exhaust hose.
x Make sure the exhaust hose is as straight as possible and avoid
kinks or bends.
x Keep curtains, blinds or drapes closed during the sunniest part
of the day.
x Use the timer to operate the unit before it is needed. For
example, set the timer to turn on the unit in cooling mode for 3
or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.
x Minimize the heat sources (direct sunlight, computers, servers,
people, etc.) in the room.
x Close all windows and doors.
x Use the unit in a contained room. For example, a room with four
walls and a ceiling, instead of a partitioned studio, or
warehouse.
x Make sure the unit is on a level surface.
x Minimize the amount of humidity in the room. For example, run
the unit as a dehumidifier.
x To prolong the compressor's life, please wait at least 3 minutes
before turning the unit back on after shutting it off.
x Inspect and keep the pre-filters clean by cleaning regularly.
x Perform routine maintenance.
EdgeStar Portable Air Conditioner
14
Maintenance
Clean the air conditioner and filters regularly to maximize
performance and efficiency, and prolong the unit’s life. Be sure to
always unplug the air conditioner from the power outlet before
cleaning.
Cleaning the unit
Use a soft dry cloth to wipe the body clean. If necessary, use
lukewarm water to dampen a cloth to clean the unit.
Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils.
Never use abrasive chemicals, volatile substances, gasoline,
detergents, chemically treated cloths, or other cleaning solvents
that may damage the cabinet exterior.
Never spray water directly on the unit.
Cleaning the pre-filter
Warning: Never operate
the unit without the prefilter.
To clean the pre-filter, follow the steps below:
1) Power off the unit and remove the pre-filter.
2) Use a vacuum cleaner or tap the filter lightly to remove loose
dust and dirt, then rinse thoroughly under lukewarm running water
(below 104°F). You may use a mild soap and water solution if
needed. Allow the pre-filter to air dry in a cool and shaded place.
Dry thoroughly before reinstalling.
Clean the pre-filter periodically. If the unit is used in a dusty
environment you may need to clean it on a weekly basis.
Preparation for Storage
If you are not going to be using the unit for an extended period of
time, follow the instructions below before storing your unit:
1) Drain all the water from the unit’s reservoir. Operate the unit in
fan mode for a few hours to thoroughly dry any moisture left on the
coils inside the unit.
2) Power off the unit, and clean or change the filters.
3) Unplug and carefully wind the power cord.
4) Remove the exhaust hose and duct connectors and keep them
in a safe place.
15
Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is
not functioning at all.
Possible Cause
Unit is not receiving
power.
LCDI power cord is
tripped.
Insufficient power.
Water reservoir is full.
Control panel is
disconnected.
My remote control
does not work and the
indicator light on
remote does not turn
on.
My air conditioner is
making a loud noise.
My air conditioner is
making a continuous
metallic knocking or
pinging sound.
Batteries not installed.
Bad batteries.
Batteries installed
incorrectly.
A defective remote
control.
The unit is not level.
A foreign object has
jammed the fan.
The floor below the
unit is uneven.
Unit may have been
shipped on its side.
Damaged compressor.
My air conditioner is
leaking.
Drain plug is removed.
Cracked base pan.
My air conditioner runs
for a little while and
then it trips the power
cord or the circuit
breaker.
The control panel
lights blink randomly.
No air comes out the
left side of the air vent.
The air conditioner
may be plugged into
an outlet that can not
supply the correct
amount of current.
Unit may have a faulty
control panel.
The unit is designed to
blow air from the right.
EdgeStar Portable Air Conditioner
Solution
Make sure the unit is
plugged in to a
grounded outlet.
Press the Reset button
on the LCDI cord.
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw).
Drain the unit and
restart.
If no indicator lights
turn on, contact
customer service.
Install new batteries.
Replace the batteries.
Reinstall the batteries
correctly.
Contact customer
service.
Make sure the unit is
on a level surface.
Remove the object
from the fan.
Move the unit to a
level surface.
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Contact customer
service.
Attach the drain plug.
Contact customer
service.
Contact an electrician
if the unit works in a
different room or
circuit.
Contact customer
service.
This is normal
operation.
16
Troubleshooting continued
Issue
Possible Cause
Solution
My air conditioner is
not cooling at all.
Unit is not operating in
cooling mode.
Set the unit to be in
cooling mode, and
lower the set
temperature (pg. 13).
The compressor may
take up to 3 minutes to
turn on, or longer if it is
too warm.
Lower the room
temperature to be
below 90°F degrees.
Clean the filters.
(pg. 16)
Remove any
obstructions in the
exhaust hose and port.
The unit must be
vented. (pg. 4)
Minimize the size of
the area to be cooled,
i.e. adding a drop
ceiling. Use more than
one unit to cool the
area, or use a larger
unit.
Close any open doors
and windows.
Remove or shut off
additional heat
sources such as radio
equipment, servers,
etc.
Properly insulate the
room to be cooled, i.e.
using fiberglass.
The unit may not work
if the room
temperature is above
90°F.
Close curtains or pull
down blinds, and
minimize the direct
sunlight into the room.
Clean the filter and
replace it if needed.
Carefully vacuum the
coils clean.
Remove anything
blocking the ports.
The compressor is not
on.
The ambient
temperature is too
high.
The filter may be dusty
or blocked.
Blocked exhaust port.
NOTE: If the ambient
temperature is above 90°F the
unit may not blow cold air.
My air conditioner
blows cold air, but
does not lower the
room temperature.
TIP: Run the unit before it is
needed. For example, run the
unit in the morning before the
area gets hot, and continue to
run the unit all day long in
order to maintain a low
temperature.
The unit is not vented.
The area of the room
is too large.
Open windows and
doors.
Too many heat
sources.
The room/garage may
be inadequately
insulated.
The ambient
temperature is too
high.
Direct sunlight is
heating the room.
The filter may be dusty
or blocked.
Dirty condenser coils.
Obstructed air intake
or exhaust ports.
17
Specifications
Description of product
Portable Air Conditioner
Model
AP12001S
Voltage/Frequency
AC 115V~60Hz
Input Power
1200W
Current
10.8A
Color
Silver
Dehumidifying capacity
81 Pints/Day
Coolant
R-410A
Timer
24 Hour
Dimensions
WxHxD
17 1/8” x 30 5/16” x 16 15/16”
Weight
68 lbs
EdgeStar Portable Air Conditioner
18
EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
x
Labor charges for installation, setup or training to use the product.
x
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
x
Cosmetic damage such as scratches and dents.
x
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
x
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
x
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
x
Labor charges incurred 91 days or more after the date of original purchase.
x
The use of EdgeStar products in commercial settings.
x
Optional accessories, attachments, and appearance items.
x
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
x
Products lost in shipment, or theft.
x
Products sold AS IS or from an unauthorized reseller.
x
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.
19
EdgeStar Products
500 N. Capital of TX Hwy, Bldg 5
Austin, TX 78746
Toll Free: 1-866-319-5473
Web: http://www.edgestar.com
E-mail: service@edgestar.com
Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other
great EdgeStar products on the web at: http://www.edgestar.com
Product contents and specifications may change without notice.
Copyright © 2011 Living Direct, Inc. All rights reserved.