AEG KVH 32 Installation guide

KVH Industries, Inc.
TracVision TV5
®
Installation Guide
TracVision TV5 Installation Guide
This guide explains how to install the TracVision TV5 satellite TV antenna system on a vessel.
Operation instructions are provided in the Quick Start Guide.
Installation Steps
1. Inspect Parts and Get Tools ..................3
11. Wire the Receivers................................13
2. Plan the Antenna Installation ...............4
12. Connect a NMEA Device ....................22
3. Plan the TV-Hub Installation................5
13. Connect Power......................................23
4. Prepare the Antenna Site.......................6
14. Turn On the System .............................25
5. Prepare the RF Cables............................7
15. Access the Web Interface.....................26
6. Wire the Antenna ...................................8
16. Connect to an Onboard Network.......27
7. Remove the Shipping Restraint............9
17. Secure the Wi-Fi Connection ..............28
8. Mount the Antenna..............................10
18. Set Up the System.................................29
9. Mount the TV-Hub...............................11
19. Set the LNB Skew Angle .....................32
10. Wire the Antenna to the TV-Hub.......12
20. Educate the Customer..........................33
Appendices
A. Installing an IP AutoSwitch................34
B. Using a DIRECTV Coax Network......38
Who Should Install the System?
To ensure a safe and effective installation, KVH recommends that a KVH-authorized marine
technician install the TracVision antenna. KVH-authorized technicians have the tools and
electronics expertise necessary to install the system. To find a technician near you, visit
www.kvh.com/wheretogetservice.
Technical Support
If you need technical assistance, please contact KVH Technical Support:
Europe, Middle East, Africa, Asia-Pacific
Phone: +45 45 160 180
Email: support@emea.kvh.com
(Mon.-Thu., 8 am-4:30 pm; Fri., 8 am-2 pm, +1 GMT)
North/South America, Australasia
Phone: +1 401 847-3327
Email: support@kvh.com
(Mon.-Fri., 9 am-6 pm; Sat., 9 am-2 pm ET, -5 GMT)
KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of
KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject
to change without notice. No company shall be liable for errors contained herein. © 2014 KVH Industries, Inc., All rights reserved.
54-0983 Rev. B
1
Important Safety Information
This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid
injury.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts
inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/or no longer functions normally,
disconnect it from vessel power, secure it from unintended operation, and contact KVH Technical
Support (see “Technical Support” on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a
temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly to ship’s ground will cause an unsafe floating
ground condition, risking potentially lethal electric shock. See “Connect Power” on page 23 for details
on the proper grounding of the equipment.
2
1
Inspect Parts and Get Tools
Before you begin, follow these steps to ensure
you have everything needed to complete the
installation.
Figure 1: TracVision TV5 System Components
Antenna
IMPORTANT!
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
Radome
a. Unpack the box and ensure it contains
everything shown on the Kitpack Contents
List. Save the packaging for future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
Baseplate
TV-Hub
c. Gather the tools and materials listed below.
You will need these items to complete the
installation.
•
Flat-head and Phillips-head screwdrivers
•
Electric drill and 3/8" (10 mm) and 1/8"
(3 mm) drill bits
•
3" (80 mm) hole saw
•
Socket wrenches
•
7/16" open-end torque wrenches set to
20 in.-lbs (2.25 N-m) and 15 in.-lbs
(1.7 N-m)
•
Torque wrench and 2 mm Allen hex key
(linear manual skew system only)
•
Light hammer and center punch
•
Adhesive tape and scriber or pencil
•
RG-6 or RG-11 RF coax cable(s), with “F”
connectors, and termination tools (see
page 7)
•
Silicone sealant or equivalent
•
Satellite TV receiver(s)/DVRs for your
desired service (see Figure 2)
•
Wi-Fi-enabled laptop PC with the latest
TracVision software and satellite library
downloaded from the KVH Partner Portal
(www.kvh.com/partners), or Apple® iOS
or Android™ smartphone/tablet with the
latest downloads via the TracVision TV/
RV mobile app
Figure 2: KVH-Validated Receivers
Linear
For information on the recommended
receivers for linear service, contact your local
KVH dealer/distributor. Go to
www.kvh.com/wheretogetservice to find a
dealer/distributor near you.
DIRECTV*
DISH Network*
H20
H21
H22
H23
H24
H25
HR21, HR21 Pro
HR22
HR23
HR24
HR34
HR44
311
211
211k
211z
Bell TV*
6100
6131
6400
* List is subject to change. For information on
connecting different receiver models, contact KVH
Technical Support.
3
2
Plan the Antenna Installation
Before you begin, consider the following antenna
installation guidelines.
Figure 3: Blockage from Obstruction
Blocked!
IMPORTANT!
Be sure to follow the guidelines below.
Damage caused by an improper installation is
not covered under KVH warranty.
•
•
Minimize blockage. The antenna requires a
clear view of the sky to receive satellite TV
(see Figure 3). The fewer obstructions, the
better the system will perform.
Consider the distance between your antenna
and any radar. KVH requires that you do not
mount the antenna on the same level as the
radar, because the radar’s energy may
damage the LNB. Most radar transmitters
emit RF energy within an elevation range of
-15º to +15º (see Figure 4). Therefore, mount
the antenna outside of this elevation range
and at least 3 ft (1 m) away from the radar.
0° to 80°
Look Angle
TracVision Antenna
Mast
Vessel Platform
Figure 4: Distance from Radar
1 m)
3 ft (
um
Minim
Radar
+15°
Potential RF
Interference
-15°
Figure 5: Antenna Dimensions
IMPORTANT!
Side View
Never place the antenna in the beam path of
the radar, regardless of distance. The radar’s
energy may damage the antenna or impair its
performance.
•
•
•
Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 5). Also make sure it is flat, level
(within ±1°), strong enough to support the
antenna’s weight, and rigid enough to
prevent antenna vibration.
Select a location that is as close as possible to
the intersection of the vessel’s fore-and-aft
centerline and midships.
Be sure to mount the antenna near enough to
the TV-Hub to allow you to connect the 100 ft
(30 m) coax cable between them, while still
maintaining sufficient slack in the cable.
NOTE: If you need to use a longer cable, use a RG-11
(75 ) cable that does not exceed 200 ft (60 m) in
length (see “Prepare the RF Cables” on page 7).
4
20.9"
(53.2 cm)
Ø 19.2"
(Ø 48.8 cm)
Bottom View
9.0"
(22.9 cm)
4.5"
(11.4 cm)
4 x Ø 0.31"
(Ø 0.8 cm)
3
Plan the TV-Hub Installation
Consider the following TV-Hub installation
guidelines.
•
LED Lights
Select a mounting location in a dry, wellventilated area belowdecks away from any
heat sources or salt spray.
•
Do not install the TV-Hub in an area
surrounded by metal or near any electrical
devices that emit RF noise.
•
The TV-Hub can be mounted horizontally or
vertically on a flat surface (see Figure 6 and
Figure 7).
•
Be sure the TV-Hub LED lights will be visible
to the user.
•
Select a location that will provide adequate
clearance for the TV-Hub dimensions (see
Figure 6 and Figure 7).
•
Figure 6: TV-Hub Dimensions - Horizontal Orientation
Leave enough room behind the rear panel
(horizontal mount) or below the rear panel
(vertical mount) to accommodate connecting
the cables and making service loops within
the proper bend radius.
•
If you plan to use the TV-Hub’s Wi-Fi
connections, ensure the TV-Hub mounting
location provides adequate Wi-Fi reception.
•
If you plan to connect the TV-Hub to the
vessel’s onboard local area network (LAN),
choose a location near an available Ethernet
port.
NOTE: A template showing the exact locations of the
TV-Hub mounting holes and the dimensions between
them is provided in the Welcome Kit. Installation
details are provided in “Mount the TV-Hub” on
page 11.
4.36"
(11.1 cm)
1.73"
(4.4 cm)
9.34"
(23.7 cm)
7.90"
(20.0 cm)
Figure 7: TV-Hub Dimensions - Vertical Orientation
LED Lights
10.52"
(26.7 cm)
9.34"
(23.7 cm)
Top View
7.90"
(20.0 cm)
10.94"
(27.8 cm)
5
4
Prepare the Antenna Site
Once you have identified a suitable antenna
mounting site, according to the guidelines
provided on page 4, follow these steps to drill the
mounting holes and cable access hole to prepare
the site for installation.
a. Unfold the antenna mounting template
(supplied in the Customer Welcome Kit) and
place it onto the mounting surface. Make sure
the “FWD” (forward) arrow points toward
the bow and is parallel to the vessel’s
centerline (see Figure 8). Tape in place.
NOTE: You don’t need to mount the antenna exactly
on the vessel’s centerline (the closer, the better), but
the antenna’s forward arrow must be parallel to it.
b. Using a light hammer and center punch,
mark the locations for the four mounting
holes and cable access hole on the mounting
surface in the locations indicated on the
template.
c. Drill a 3/8" (10 mm) hole at the four
mounting hole locations you marked in
Step b. Later, you will insert four 1/4"-20
bolts through these holes to secure the
antenna to the mounting surface.
d. Cut out the 3" (80 mm) cable access hole in
the location you marked in Step b. Smooth
the edges of the hole to protect the cables.
Later, you will route the RF cable(s) through
this hole and into the vessel.
e. Clean and dry the antenna mounting surface.
f.
Peel off the paper backing from the supplied
foam seal to expose the adhesive. Then press
the foam seal down firmly onto the mounting
surface, ensuring the hole in the foam seal
aligns with the cable access hole in the
mounting surface (see Figure 8).
NOTE: Apply the foam seal to the vessel mounting
surface, not to the antenna’s baseplate. You will have
difficulty connecting the cable(s) to the antenna if the
foam seal is attached to the baseplate.
6
Figure 8: Antenna Mounting Holes Layout
FWD
Ø 3" (Ø 80 mm)
Cable Access Hole
9"
(229 mm)
Ø 3/8" (Ø 10 mm)
Mounting Hole (x4)
9"
(229 mm)
Align Foam Seal
with Cable
Access Hole
5
Prepare the RF Cables
Determine the necessary type of RF cable(s) and
connectors you need for any RF cables that are
required in addition to what is supplied in the
antenna kit (see Figure 9 and Figure 10 on
page 8). Then follow the guidelines below to
prepare the cable(s).
IMPORTANT!
•
Do not reuse old RF cables from a
previous antenna installation. The RF1
cable between the TV-Hub and the
antenna carries not only satellite signal,
but power and data as well. Therefore, the
integrity and reliability of this cable is
critically important.
Figure 9: RF Cable Requirements
Up to 100 ft (30 m) Cable Run
Cable
RG-6
(KVH part no. 32-0417-0100)
Connector
Thomas & Betts SNS1P6
(KVH part no. 23-0170)
Tools
Augat IT1000
(KVH part no. 19-0242)
Strip
Lengths
0.064" (1.63 mm) dia.
0.25" (6.35 mm)
0.5" (12.7 mm)
•
RF cables must be rated for 75not 50
•
Use of any cables not specified in Figure 9
will void the warranty.
Cable
RG-11
(KVH part no. 32-0566-0200)
•
Low-quality, poorly terminated, or
improperly installed RF cables are the
most common cause of system problems.
Terminate all RF cables with high-quality
“F” connectors using the proper
stripping/crimping tools, exactly to the
manufacturer’s specifications.
Connector
Thomas & Betts SNS11AS
(KVH part no. 23-0213)
Tools
Thomas & Betts CST596711,
L3011B (KVH part no. 72-0493)
•
When determining cable lengths, be sure
to account for an adequate service loop,
approximately 8" (20 cm) at both ends of
each cable.
Up to 200 ft (60 m) Cable Run
Strip
Lengths
0.064" (1.63 mm) dia.
0.25" (6.35 mm)
0.5" (12.7 mm)
Note: LMR-400-75 is a suitable substitute.
7
6
Wire the Antenna
Follow the steps below to connect the antenna
cable(s) to the antenna.
a. First determine the number of RF coax cables
you need for your installation (see Figure 10).
b. Clearly label the RF1 cable at both ends. If
you connect two or more RF cables, label both
ends of each cable to match the connector.
This will make it easier to identify the cables.
c. Route the RF cable(s) belowdecks through the
3" (80 mm) cable access hole. Leave an
adequate service loop (8" (20 cm) of slack) in
the cables for serviceability.
d. Clean and dry the connectors on the RF
cable(s) and the antenna (see Figure 11).
CAUTION
Observe the safe handling instructions in the
Material Safety Data Sheet (MSDS) provided
with the silicone grease.
e. Fill half of the inner body of the RF1 cable’s
connector with the supplied silicone grease.
f.
Connect and SLOWLY hand-tighten the RF1
cable to the “RF1” connector on the bottom of
the antenna, allowing the grease to diffuse
and settle into the entire space within the
connector.
g. Make sure the RF cable is hand-tightened all
the way into the connector. Then tighten it
with a 7/16" torque wrench to 20 in-lbs, or a
7/16" wrench for 1/4 turn.
h. Wipe off any excess grease from the outside
of the connector.
i.
Repeat steps d-h to connect any additional RF
cables to the antenna’s RF2, RF3, and RF4
connectors. Later, you will connect the RF1
cable to the TV-Hub and any other RF
cable(s) to a grounding block and receiver(s).
j.
Seal the RF cable connections with silicone
sealant or equivalent.
k. Weatherproof and seal the cable access hole
as required.
8
Figure 10: Number of RF Coax Cables to Connect to Antenna
Connecting to:
RF Cables
System with Circular LNB
1 receiver
1
2 or more receivers
1*
System with Tri-Americas Circular LNB
2 or more receivers
2*
System with DIRECTV L.A. Circular LNB
1 receiver
1
2 or more receivers
2*
System with Linear Universal Quad LNB
1 receiver
1
2 receivers
2
3 receivers
3
4 receivers
4
More than 4 receivers
4*
* Multiswitch may be required.
Figure 11: Connectors on Bottom of Antenna
RF2
RF3
RF1
RF4
FWD
7
Remove the Shipping Restraint
Inside the antenna, a shipping restraint prevents
the antenna assembly from moving during
shipment. Follow these steps to remove this
shipping restraint.
a. Remove the four #10-32 Phillips screws
securing the radome to the baseplate (see
Figure 12). Carefully lift the radome straight
up until clear of the antenna assembly and set
it aside in a safe place.
Figure 12: Removing the Radome
#10-32 Screw (x4)
If you keep the radome topside, secure it with
a lanyard to prevent it from falling
overboard. Also, do not place the radome on
a hot steel deck – the heat may warp the
radome.
b. Using a 10 mm socket wrench, remove the
bolt and spacer securing the antenna
assembly to the baseplate (see Figure 13).
Save the restraint hardware for future use;
the customer will need to reinstall it if he/she
needs to relocate or reship the antenna.
IMPORTANT!
Figure 13: Shipping Restraint Hardware
Once you have removed the restraint, keep
the antenna level as much as possible and
handle the antenna carefully. Prevent the
internal antenna assembly from rotating
freely within the baseplate to avoid damaging
the limit switch.
Bolt
Spacer
9
8
Mount the Antenna
Follow these steps to mount the antenna.
Figure 14: Overhead View of Forward Arrow in Antenna Baseplate
a. Place the antenna over the holes drilled in the
mounting surface. Ensure the forward arrow
points toward the bow and is parallel to the
vessel’s centerline (see Figure 14).
IMPORTANT!
You will need to rotate the antenna assembly
by hand to see all four mounting holes. Rotate
it slowly to avoid damaging the limit switch.
B
CAUTION
Be sure to observe the safe handling
instructions in the Material Safety Data Sheet
(MSDS) provided with the anti-seize
lubricant.
b. Apply a thin layer of the supplied anti-seize
lubricant to the threads of the four 1/4"-20
mounting bolts (see Figure 15).
c. At each of the four baseplate mounting holes,
place a 1/4" flat washer on a 1/4"-20 bolt and
insert the bolt into the hole from above (see
Figure 15).
d. Secure each mounting bolt to the mounting
surface using a 1/4" flat washer and a
1/4"-20 lock nut from below. Tighten all four
bolts until the four rubber feet on the
baseplate are bottomed against the mounting
surface and the foam seal is fully compressed.
e. Reinstall the radome onto the antenna. Secure
in place with the four #10-32 screws you
removed on page 9. Hide and protect the
screws with the plastic screw caps (supplied
in the kit).
10
Figure 15: Mounting the Antenna (Side View)
1/4"-20 x 3" Bolt (x4)
1/4" Flat Washer (x4)
Antenna Base
Foam Seal
Mounting Surface
1/4" Flat Washer (x4)
1/4"-20 Lock Nut (x4)
IMPORTANT: Apply
anti-seize to threads
9
Mount the TV-Hub
Follow these steps to install the TV-Hub inside
the vessel.
a. Tape the mounting template in the location
selected for the TV-Hub. Punch holes at each
of the two keyhole locations and at the
mounting tab location.
Figure 16: TV-Hub Mounting Template
Front of TV-Hub
7.93"
(20.1 cm)
Keyhole
2 x Ø 0.13"
(Ø 0.3 cm)
b. Remove the template.
c. Drill a 1/8" (3 mm) hole at the three hole
locations you marked in Step a.
d. Install a #8 Phillips thread-forming screw
partway into one of the keyhole holes leaving
a small gap for hooking the TV-Hub onto it.
Use the thickness (2.5 mm) of the M10 washer
(supplied in the kit) as a gauge for the size
gap to leave.
4.86"
(12.3 cm)
3.17"
(8.1 cm)
e. Repeat step d on the other keyhole.
f.
Mounting Tab
Ø 0.13"
(Ø 0.3 cm)
Peel off the backing on the adhesive-backed
washer (supplied in the kit) and place it over
the mounting tab hole (see Figure 16).
g. Align the wide part of the TV-Hub’s
keyholes, as shown in Figure 17, over the
screws, then slide downwards to secure the
screws into the narrow part of the keyholes.
Figure 17: TV-Hub Keyholes and Mounting Tab
Keyhole (x2)
h. Press the rear mounting tab of the TV-Hub
onto the adhesive washer and install the third
#8 Phillips thread-forming screw in the
mounting tab hole.
Mounting Tab
11
10 Wire the Antenna to the TV-Hub
Follow these steps to connect the antenna to the
TV-Hub.
Figure 18: TV-Hub Antenna Connection
a. Connect the RF1 cable from the antenna to
the “Antenna” jack on the TV-Hub (see
Figure 18).
IMPORTANT!
Do not connect anything other than the
antenna’s RF1 cable to the “Antenna” jack.
The “Antenna” jack has 42 VDC on it which
will damage other devices, such as
multiswitches, DVRs, etc.
b. Hand-tighten the RF cable until it is all the
way into the “Antenna” jack. Then tighten it
with a 7/16" torque wrench to 15 in-lbs, or a
7/16" wrench 1/8 turn.
12
RF1
Deck
Antenna
To antenna only,
supplies 42 VDC
11 Wire the Receivers
The steps for connecting the customer’s
receiver(s) to the TracVision system and setting
them up depends upon the customer’s satellite
TV service (see Figure 19 and Figure 20).
Figure 19: TV-Hub A Receiver Connections
NOTE: KVH’s TracVision Configuration Wizard,
available at www.kvh.com/tvseriesconfigurator,
displays a wiring diagram and parts list for all of the
most common configurations.
TV-Hub A
Follow the steps in the applicable section below
to wire the receivers. Then connect the receiver(s)
to the customer’s television(s).
DIRECTV U.S.
Non-SWM Receivers
DIRECTV U.S.
SWM Receivers
DISH Network, Bell TV,
and Linear Receivers
Linear. . . . . . . . . . . . . . . . . . . . . . . . page 14
DIRECTV (SWM) . . . . . . . . . . . . . . page 16
Figure 20: TV-Hub B Receiver Connections
DIRECTV (Non-SWM) . . . . . . . . . page 18
DIRECTV Latin America . . . . . . . page 19
Tri-Americas . . . . . . . . . . . . . . . . . . page 20
TV-Hub B
DISH Network/Bell TV . . . . . . . . page 21
Linear, Tri-Americas, and
DIRECTV Latin America Receivers
13
11 Continued Wire the Receivers
Linear Wiring
Figure 21: Wiring 1 Linear Receiver
Follow these steps to connect linear receivers to
the TracVision system (linear universal quad LNB
required).
Connecting 1-4 Linear Receivers
a. Connect an RF cable from the “Receiver” jack
on the TV-Hub to the “Satellite In” jack on the
first receiver (see Figure 21). This receiver will
be able to control satellite selection in Automatic
satellite switching mode.
RF1
TV-Hub
Receiver
Antenna
Receiver
b. When connecting multiple receivers, connect
a grounding block in-line with each RF cable
from the antenna (see Figure 22 and
“Grounding Requirements” on page 23).
c. Connect the other end of the RF1 cable to the
“Antenna” jack on the TV-Hub.
Satellite In
AC Power
Figure 22: Wiring 2 to 4 Linear Receivers
d. Connect any other RF cables from the
antenna (RF2, RF3, and RF4) to the “Satellite
In” jack on each additional receiver (see
Figure 22).
IMPORTANT!
To enable any of the additional receivers to
control satellite selection, install an optional IP
AutoSwitch (KVH part no. 72-0634) in-line
with the receiver’s RF input. See Appendix A
on page 34 for details.
RF1
RF2
RF3
RF4
Grounding
Blocks
TV-Hub
Receiver
Antenna
Receiver
Satellite In
AC Power
Satellite In
Receiver
AC Power
Satellite In
Receiver
AC Power
Satellite In
Receiver
AC Power
14
11 Continued Wire the Receivers
Connecting 5 or More Linear Receivers
a. Connect an RF cable from the “Receiver” jack
on the TV-Hub to the “18V” jack on the
multiswitch (see Figure 23).
NOTE: If the desired satellite TV service is limited to
channels carried on high-band transponders (for
example, Sky Mexico), connect the RF cable from the
TV-Hub to one of the “22KHz” tone inputs on the
multiswitch, instead of the “18V” input. In addition,
since you do not need the “18V” and “13V” inputs for
high-band transponders, you only need to connect the
RF1 and RF2 cables to the multiswitch; RF3 and RF4
are unnecessary.
Figure 23: Wiring 5+ Linear Receivers
RF1
RF2
RF3
RF4
Grounding
Blocks
TV-Hub
Receiver
b. Connect a grounding block in-line with each
RF cable from the antenna (see Figure 23 and
“Grounding Requirements” on page 23).
c. Connect the other end of the RF1 cable to the
“Antenna” jack on the TV-Hub.
d. Connect the RF2, RF3, and RF4 cables to the
multiswitch, as shown in Figure 23.
Antenna
18V/
22KHz
18V
13V
18V
13V
13V/
22KHz
18V/ 13V/
22KHz 22KHz
Multiswitch
AC Power
e. Connect each multiswitch output to the
“Satellite In” jack on each receiver.
f.
Terminate any unused outputs on the
multiswitch with 75terminators and verify
all connections are tight.
Connect up to 8 receivers
Receiver
Satellite In
IMPORTANT!
To enable any of the receivers to control
satellite selection, install an optional IP
AutoSwitch (KVH part no. 72-0634) in-line
with the receiver’s RF input. See Appendix A
on page 34 for details.
AC Power
15
11 Continued Wire the Receivers
DIRECTV – SWM Wiring
Figure 24: Wiring 1 DIRECTV SWM Receiver
Follow these steps to connect DIRECTV SWM
receivers to the TracVision system (circular LNB
and TV-Hub A required).
NOTE: You can connect non-SWM receivers as well,
as explained in “DIRECTV – Non-SWM Wiring” on
page 18.
Connecting 1 SWM Receiver
Connect an RF cable from the “SWM” jack on the
TV-Hub to the “Satellite In” jack on the receiver/
DVR (see Figure 24).
RF1
TV-Hub
SWM
Antenna
SWM Receiver
Connecting 2-8 SWM Receivers (or Tuners)
a. Connect an RF cable from the “SWM” jack on
the TV-Hub to the “SWM” input on the SWM
splitter (supplied in the kit) (see Figure 25).
b. Connect the SWM splitter’s outputs to the
“Satellite In” jack on the receivers/DVRs (or
“Network” jack when connecting a Genie
client). You can connect any number of SWM
and Genie devices that add up to 8 tuners or
fewer. Refer to Figure 25 to determine the
tuners consumed by each type of device.
c. Terminate any unused outputs on the SWM
splitter with the supplied 75terminators
and verify all connections are tight.
Satellite In
AC Power
Figure 25: Wiring a DIRECTV SWM Splitter
TV-Hub
SWM
Terminate
unused
outputs
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners
SWM Splitter
IMPORTANT!
If you need to receive local channels on the
119W satellite, and you want the antenna to
automatically switch between the 101W and
119W satellites, you need to use the DIRECTV
coax network. See Appendix B on page 38 for
details.
SWM Receiver
Satellite In
AC Power
SWM DVR
Satellite In
AC Power
Genie DVR
Satellite In
COMPONENT VIDEO OUT
Y
Pb
Pr
DIGITAL
AUDIO OUT
SATELLITE IN 1
IR RECEIVE
ETHERNET
L
R
VIDEO OUT AUDIO OUT
POWER INPUT
S-VIDEO OUT
SATA
HDMI
USB
PHONE JACK
AC Power
Network Genie Client
Note: Although you
may connect
Network Genie Client additional Genie
clients, only 3 can be
active at one time
Network Genie Client
16
11 Continued Wire the Receivers
Connecting 9-16 SWM Receivers (or Tuners)
To connect more than 8 tuners, first follow the
steps for 2-8 tuners, as explained on the previous
page. Then install an external SWM-8 kit (KVH
part no. 72-0678). Connect the kit to the “Legacy”
jacks on the TV-Hub then connect the SWM
devices, as shown in Figure 26.
IMPORTANT!
If you need to receive local channels on the
119W satellite, and you want the antenna to
automatically switch between the 101W and
119W satellites, you need to use the DIRECTV
coax network. See Appendix B on page 38 for
details.
Figure 26: Wiring a DIRECTV External SWM-8 Kit
TV-Hub
Legacy 2
Legacy 1
Antenna
Antenna
DC Block
Splitter
DC Block
Splitter
Secondary Primary
Secondary Primary
13V
18V/
22KHz
13V/
22KHz
SWM Power
Inserter
SWM
18V
SWM-8
Module
SWM1/PWR
AC Power
IRD
SWM Splitter
Terminate
unused
outputs
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Satellite In
SWM Receiver/DVR
AC Power
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
17
11 Continued Wire the Receivers
DIRECTV – Non-SWM Wiring
Figure 27: Wiring 1 to 2 DIRECTV Non-SWM Receivers
Follow these steps to connect non-SWM receivers
to the TracVision system (circular LNB and
TV-Hub A required).
IMPORTANT!
Non-SWM receivers are limited to manual
satellite switching only.
RF1
TV-Hub
NOTE: You can connect SWM receivers as well, as
explained in “DIRECTV – SWM Wiring” on
page 16.
Antenna
Legacy 2
Legacy 1
Non-SWM Receiver
Connecting 1-2 Receivers
a. Connect an RF cable from the “Legacy 1” jack
on the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 27).
b. When installing two receivers, connect an RF
cable from the “Legacy 2” jack on the
TV-Hub to the “Satellite In” jack on the
second receiver.
Connecting 3 or More Receivers
To connect three or more non-SWM receivers,
you need an 8-output multiswitch kit (KVH part
no. 72-0677), which includes two DC block
splitters.
a. Connect an RF cable from the “Legacy 1” jack
on the TV-Hub to the “Antenna” jack on one
of the DC block splitters (see Figure 28).
b. Connect the “Primary” jack on the DC block
splitter to the “18V” jack on the multiswitch,
and connect the “Secondary” jack on the DC
block splitter to the “18V/22KHz” jack on the
multiswitch.
c. Repeat steps a and b with “Legacy 2” and the
second DC block splitter using the “13V” and
“13V/22KHz” jacks on the multiswitch.
d. Connect the multiswitch outputs to the
“Satellite In” jacks on the non-SWM
receivers.
e. Terminate any unused outputs on the
multiswitch with 75terminators and verify
all connections are tight.
18
Satellite In
AC Power
Non-SWM Receiver
Satellite In
AC Power
Figure 28: Wiring 3+ DIRECTV Non-SWM Receivers
TV-Hub
Legacy 2
Legacy 1
Antenna
Antenna
DC Block
Splitter
DC Block
Splitter
Secondary Primary
Secondary Primary
13V
18V
13V/
22KHz
18V/
22KHz
18V
13V
18V/ 13V/
22KHz 22KHz
Multiswitch
AC Power
Connect up to 8 non-SWM receivers
Satellite In
Non-SWM Receiver
AC Power
11 Continued Wire the Receivers
DIRECTV Latin America Wiring
Figure 29: Wiring 1 DIRECTV Latin America Receiver
Follow these steps to connect DIRECTV Latin
America receivers to the TracVision system
(DIRECTV L.A. circular LNB required).
Connecting 1 Receiver
Connect an RF cable from the “Receiver” jack on
the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 29).
Connecting Multiple Receivers
a. Run a second RF cable (RF2) from the
antenna (see “Wire the Antenna” on page 8).
Be sure to connect a grounding block in-line
with the RF1 and RF2 cables from the antenna
(see Figure 30 and “Grounding
Requirements” on page 23).
b. Connect the RF2 cable from the grounding
block to the “13V” jack on the power inserter
(supplied in the kit).
RF1
TV-Hub
Receiver
Antenna
DIRECTV L.A. Receiver
Satellite In
AC Power
Figure 30: Wiring Multiple DIRECTV Latin America Receivers
c. Connect the “V-OUT” jack on the power
inserter to the “18V” jack on the multiswitch
(supplied in the kit).
NOTE: If you need to connect more than four
receivers, install a multiswitch that has more outputs.
KVH offers an 8-output multiswitch (KVH part no.
19-0573).
d. Set the power inserter’s switch to the
“17/18V-HORZ, 13/14V-VERT” position.
RF1
Connect the multiswitch outputs to the
“Satellite In” jacks on the receivers.
g. Terminate any unused outputs on the
multiswitch with 75terminators and verify
all connections are tight.
Power
Inserter
Grounding
Block
13V
TV-Hub
V-OUT
Receiver
e. Connect the “Receiver” jack on the TV-Hub
to the “13V” jack on the multiswitch.
f.
RF2
AC Power
Antenna
Set switch to:
17/18V-HORZ.
13/14V-VERT.
18V
13V
18V
13V
Multiswitch
Terminate
unused
outputs
Connect up to 4 receivers
DIRECTV L.A. Receiver
Satellite In
AC Power
19
11 Continued Wire the Receivers
Tri-Americas Wiring
Figure 31: Wiring a Tri-Americas System
Follow these steps to connect both DIRECTV
Latin America and DIRECTV U.S. receivers to
the TracVision system (see Figure 31) (TriAmericas LNB required).
a. Run a second RF cable (RF2) from the
antenna (see “Wire the Antenna” on page 8).
Be sure to connect a grounding block in-line
with the RF1 and RF2 cables from the antenna
(see Figure 31 and “Grounding
Requirements” on page 23).
RF1 RF2
Grounding
Block
TV-Hub
22KHz Tone
Generator
LNB
Receiver
b. Connect the RF2 cable from the grounding
block to the “LNB” jack on the 22KHz tone
generator (supplied in the kit).
Antenna
18V 13V
c. Connect the “REC” connector on the tone
generator to the “13V” jack on the
multiswitch (supplied in the kit).
18V
REC
Set switch to “ON” for
DIRECTV Latin America
13V
Multiswitch
d. Connect the “Receiver” jack on the TV-Hub
to the “18V” jack on the multiswitch.
Connect up to 2 DIRECTV
Latin America receivers
NOTE: If you need to connect more receivers, install a
multiswitch that has more outputs. KVH offers an
8-output multiswitch (KVH part no. 19-0573).
Satellite In
DIRECTV LA Receiver
AC Power
e. Connect the multiswitch outputs to the
“Satellite In” jacks on the DIRECTV Latin
America and any non-SWM DIRECTV U.S.
receivers. To connect SWM DIRECTV U.S.
receivers, connect the external SWM-8 kit
(supplied in the kit) to the multiswitch. See
“Connecting 9-16 SWM Receivers (or
Tuners)” on page 17 for details.
f.
Terminate any unused connectors on the
multiswitch and SWM splitter with 75
terminators and verify all connections are
tight.
g. For DIRECTV Latin America service, set the
tone generator switch to the “ON” position;
when using DIRECTV U.S. service, set the
tone generator switch to “OFF.”
Antenna
Antenna
DC Block
Splitter
DC Block
Splitter
Secondary Primary
Secondary Primary
13V
18V/
22KHz
13V/
22KHz
SWM Power
Inserter
SWM
18V
SWM-8
Module
SWM1/PWR
AC Power
IRD
SWM Splitter
Terminate
unused
outputs
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Satellite In
SWM Receiver/DVR
AC Power
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
20
11 Continued Wire the Receivers
DISH Network and Bell TV Wiring
Figure 32: Wiring 1 DISH/Bell Receiver
Follow these steps to connect DISH Network or
Bell TV receivers to the TracVision system
(circular LNB required).
IMPORTANT!
Receivers must be DISH Pro-compatible. Look
for the DISH Pro logo on the box.
RF1
TV-Hub
Receiver
Connecting 1 Receiver
Connect an RF cable from the “Receiver” jack on
the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 32).
Connecting 2 or More Receivers
a. Connect an RF cable from the “Receiver” jack
on the TV-Hub to the “Antenna” jack on the
DC block splitter (supplied in the kit).
Antenna
Receiver
Satellite In
AC Power
Figure 33: Wiring 2 DISH/Bell Receivers
TV-Hub
Receiver
b. Connect the “Primary” jack on the DC block
splitter to the “Satellite In” jack on the first
receiver. This receiver will be able to control
satellite selection in Automatic satellite switching
mode.
c. If you need to connect just a second receiver,
connect the “Secondary” jack on the splitter
to the “Satellite In” jack on the second
receiver (see Figure 33).
If you need to connect three or more
receivers, connect the “Secondary” jack on
the splitter to the “18V” port on a multiswitch
(see Figure 34). KVH offers a 4-output
passive multiswitch (KVH part no. 72-0676)
and an 8-output active multiswitch (KVH
part no. 72-0677).
Antenna
DC Block
Splitter
Secondary
To enable any of the additional receivers to
control satellite selection in Automatic
satellite switching mode, install an optional IP
Autoswitch (KVH part no. 72-0634) in-line
with its RF input. See Appendix A on page 34
for details.
AC Power
Primary
Receiver
Satellite In
AC Power
Figure 34: Wiring 3+ DISH/Bell Receivers
TV-Hub
Receiver
Antenna
d. When using a multiswitch, connect the
multiswitch outputs to the “Satellite In” jacks
on the receivers.
IMPORTANT!
Receiver
Satellite In
DC Block
Splitter
Secondary
Receiver
Satellite In
Primary
AC Power
18V
18V
13V
Multiswitch
Terminate
unused
outputs
Receiver
Satellite In
Connect up to 4 receivers
AC Power
21
12 Connect a NMEA Device
At the customer’s option, you can connect a
NMEA device to the TV-Hub, allowing the
antenna to use its GNSS position and heading
data to speed up satellite acquisition. The current
position and heading will also be displayed on
the Home page of the web interface.
Optional
Figure 35: TV-Hub NMEA Connections
TV-Hub
NMEA
NMEA
2000
0183
Follow these steps to connect a NMEA device to
the TV-Hub, if desired.
NMEA 0183
1
CAN Network
Backbone
a. Wire and connect the 2-position terminal
strip connector (supplied in the kit) as shown
in Figure 35.
2
B
A
OR
b. Configure the NMEA device to transmit one
or more of the supported NMEA 0183
messages at 4800 baud (see Figure 36).
NMEA 2000 Talker
NMEA 0183 Talker
NMEA 2000
a. Connect the TV-Hub to the vessel‘s
NMEA 2000 CAN network backbone via a
“T” connector, as shown in Figure 35. Be sure
to use a standard drop cable: 5-wire
(4 conductors + shield) twisted pair with
micro-C connectors.
b. Configure the NMEA device to transmit one
or more of the supported NMEA 2000
messages (see Figure 37).
Later, you will select the NMEA source at the
TracVision Setup Wizard (see “Setup Wizard” on
page 30).
Figure 36: Supported NMEA 0183 Messages
NMEA 0183 $--xxx
Description
HDG
Heading, Deviation &
Variation
HDM
Heading, Magnetic
HDT
Heading, True
OSD
Own Ship Data
THS
True Heading & Status
VHW
Water Speed and Heading
RMC
GNSS Position Data
Figure 37: Supported NMEA 2000 Messages
22
PGN
Description
127250
Vessel Heading
129029
GNSS Position Data
13 Connect Power
Before connecting power, be sure the vessel is
properly grounded in accordance with marine
standards.
Figure 38: Grounding Block Example
Grounding Requirements
Proper grounding of the TracVision system to
ship’s ground is critically important, as it
protects the equipment from lightning and
electrostatic discharges (ESD). Follow these steps
to ground the system.
a. Connect the hoop of the grounding wire
(supplied in the kit) to the “Ground” screw
on the rear panel of the TV-Hub. Connect the
other end to ship’s ground.
b. If multiple RF cables are connected to the
antenna, connect one or two grounding
blocks in-line with all of the RF cables (a
second grounding block is needed for RF3
and RF4). Attach a ground wire from each
grounding block to ship’s ground. Then
mount each grounding block using the two
supplied #6 screws (see Figure 38).
WARNING
Failure to ground the TracVision system
properly to the vessel’s ground will cause an
unsafe floating ground condition, risking
damage to the antenna and electric shock,
potentially resulting in DEATH. In a
floating ground condition, the difference
between the equipment's chassis ground and
the vessel’s ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and the vessel’s ground to make
certain that there is no dangerous floating
ground condition, even if the ground pin of
the vessel's AC power plug appears to be
intact.
RF1
Grounding Block
RF2
Deck
#6 Mounting
Screw (x2)
TV-Hub
Ground
Receiver
Antenna
DC Power
(10-30V, 10A max)
Satellite In
Receiver
AC Power
Satellite In
Receiver
AC Power
23
13 Continued Connect Power
Connect Power to the System
Figure 39: TracVision System Power
NOTE: When powering up a SWM configuration,
apply power to all other system components before
powering up the receivers and DVRs (tuners are
assigned SWM channels during startup).
Input
Follow these steps to connect power to the
TracVision system (see Figure 39).
IMPORTANT!
All power connections must be hard wired.
a. Make sure that the ground wire from the
TV-Hub has been connected as described on
the previous page.
b. Connect the TV-Hub power cable (supplied
in the kit) to the 10-30 VDC power input on
the rear of the TV-Hub.
c. Connect the black wire of the TV-Hub power
cable to DC return (ship’s ground).
d. Connect the red wire of the TV-Hub power
cable to the vessel’s 12 VDC or 24 VDC power
source (10-30 VDC is required at the
TV-Hub).
NOTE: An optional 24 VDC AC-DC power supply
(5 A, 120 W) is available from KVH (part no.
72-0669).
24
Ground
Filter
DC Return
10-30 VDC Power,
10A maximum
Black
Red
Fuse Holder with
9A 32V SFE Fuse
14 Turn On the System
Follow these steps to turn on the system for the
first time.
a. Ensure the antenna has a clear, unobstructed
view of the sky.
b. Press the power switch on the rear panel of
the TV-Hub to apply power to the TracVision
system (see Figure 40).
Figure 40: TV-Hub Power Switch
Power Switch
TV-Hub
IMPORTANT!
During startup, the TV-Hub checks the
software versions installed in the antenna and
updates them if necessary to match the
versions it has stored for that model. All three
status lights (see Figure 41) will alternate
orange while this update is in progress. Do
not turn off the system during this time.
Updates might take up to 40 minutes.
Figure 41: TV-Hub Status Lights
TV-Hub Antenna Power
c. Within a few minutes, the TV-Hub and
Power lights should be lit green (the Antenna
light will be flashing green).
d. Plug in and turn on any connected receivers,
DVRs, Genie clients, and televisions.
25
15 Access the Web Interface
Follow the steps for either option below to access
the TV-Hub’s web interface.
Figure 42: Wi-Fi Connection
Using the Wireless Connection
a. Select the TVHub-<TV-Hub serial number>
network from your device’s Wi-Fi settings to
connect to the TV-Hub (see Figure 42).
TV-Hub
b. Start your web browser and enter
http://tvhub.kvh. If the web interface does
not appear, try entering http://172.16.0.1,
which is the default IP address of the
TV-Hub.
Using the Ethernet Connection
Figure 43: Wired Ethernet Connection
a. Connect a laptop PC configured for DHCP
directly to the “Ethernet” port on the TV-Hub
(see Figure 43).
b. Start your web browser and enter
http://169.254.253.1.
NOTE: When connected to a vessel’s LAN (see
“Connect to an Onboard Network” on page 27), you
will need to enter the IP address (dynamic or static)
assigned to the TV-Hub. If your laptop has Bonjour®
installed, you can use it to find the TV-Hub on the
network without knowing its IP address.
26
TV-Hub
Ethernet
169.254.253.1
16 Connect to an Onboard Network
Connecting the TV-Hub to an onboard local area
network (LAN) is required if any of the following
conditions apply:
•
One or more IP AutoSwitches are installed to
enable automatic satellite switching (Linear/
DISH Network/Bell TV only)
•
Customer wants to access the TV-Hub’s web
interface using any device connected to the
onboard network (see Figure 44)
NOTE: Connecting the TV-Hub to the onboard
network using its Wi-Fi rather than an Ethernet cable
is not recommended because you lose the ability to
connect directly to the TV-Hub’s built-in Wi-Fi. You
will always need to connect via the network.
Optional
Figure 44: TV-Hub Network Connections
TV-Hub
Ethernet
Wireless Router
1
2
Ethernet 3
4
Onboard Network (LAN)
Internet
Reset
12VDC
POWER
NOTE: The Reset button on the rear panel of the
TV-Hub (see Figure 45) reverts all network settings
back to their original factory settings.
Wired LAN Connection
a. Connect the “Ethernet” port on the TV-Hub
to the onboard network (LAN) using the
supplied Ethernet cable.
Figure 45: TV-Hub Reset Button
b. By default, the TV-Hub’s Ethernet port is
configured as a DHCP client, and the
network’s router automatically assigns it an
IP address. However, in this Dynamic mode,
the TV-Hub could get assigned a different IP
address whenever it is turned on.
TV-Hub
KVH recommends that you set the TV-Hub
to Static mode and enter a static IP address at
the web interface (see Figure 46) (go to
Settings > Network Settings). Be sure to
choose a static IP address that is outside the
router’s DHCP range (refer to the router’s
user manual for details on finding its range.)
Figure 46: Web Interface Ethernet Settings
IMPORTANT!
For systems with IP AutoSwitch(es), make
sure they are on the same local LAN segment
as the TV-Hub (see Appendix A on page 34).
For DIRECTV systems set up for automatic
satellite switching, make sure the receiver(s)
have IP addresses in the same subnet as the
TV-Hub (see Appendix B on page 38).
27
17 Secure the Wi-Fi Connection
By default, the TV-Hub’s wireless settings are
configured for the following:
•
Wireless Mode: AP (Access Point)
•
SSID: TV-Hub-<TV-Hub serial number>
•
IP Address: 172.16.0.1
•
Security Mode: Off
KVH strongly advises that you select the
WPA_PSK security mode as shown in Figure 47
and assign a unique password to prevent
unauthorized access to the TV-Hub (at the web
interface, go to Settings > Network Settings). If
you keep the default settings, you’re allowing
anyone to access the TV-Hub with their mobile
device.
IMPORTANT!
KVH strongly recommends that you keep the
TV-Hub set to AP (Access Point) wireless
mode. If you select IF (Infrastructure) mode to
connect the TV-Hub to your onboard
network, you will no longer be able to access
the TV-Hub’s web interface directly.
28
Figure 47: TV-Hub Security and Password Setting
18 Set Up the System
The Setup Wizard appears upon initial startup to
step you through system configuration (see
Figure 48). Before you begin to set up the system:
•
Know the service provider and associated
satellite(s)
•
Check the latest software version (see below)
•
Verify all system components are connected
Figure 48: Setup Wizard Welcome Page
Update Software and Satellite Library
Before you start the Setup Wizard, update the
system software and satellite library to the latest
versions. Use the Apple® iOS or Android™
smartphone/tablet mobile app, or follow these
steps to use a laptop PC that has the latest update
files downloaded to it from the KVH Partner
Portal (www.kvh.com/partners).
a. Select Exit in the Setup Wizard page. The web
interface appears.
b. At the Updates page of the web interface,
select the antenna model. Then select Install
Update (see Figure 49). Find the .kvh file in
your downloads folder, then double-click to
install.
Figure 49: Software Updates Page
c. Wait for the update to complete. It may take
up to 45 minutes. The TV-Hub’s lights will
alternate orange while the update is in
progress. Once complete, the web interface
will report that the latest version is installed.
d. When the software update is complete, select
the Satellite Library. Then select Install
Update. Find the .xml file in your downloads
folder, then double-click to install.
e. Close the web interface. Then reopen it (see
“Access the Web Interface” on page 26). The
Setup Wizard will reappear since setup has
yet to be completed.
f.
Select Proceed with Setup Wizard.
29
18 Continued Set Up the System
Setup Wizard
System configuration continues by prompting
you to enter information or perform certain tasks,
as necessary. For example:
Figure 50: Preset Satellite Groups
Service
Satellites (A-B-C-D)
Linear
Europe 1:
Hotbird, Astra1, Astra2S, Astra3
Europe 2:
Astra3, Astra1, Hotbird, Astra2S
Scandinavia:
Astra4, Thor, Hotbird, Astra1
•
Enter installer and vessel information
•
Select a source for GNSS position data
•
Select a source for heading data (if NMEA
device is connected)
•
Select the satellite TV service
DIRECTV U.S.
•
Select satellite(s) to track (make your own
selections or select one of the preset groups
listed in Figure 50), or create user-defined
satellites
DIRECTV Dual:
101W and 119W
DISH
Network
Western Arc:
110W, 119W, 129W
Eastern Arc:
61W, 72W, 77W
Legacy East Arc:
61W, 110W, 119W
DISH 500:
110W, 119W
Bell TV
Bell TV Dual:
82W, 91W
Tri-Americas
Tri-Am TriSat:
101W, 119W, 95W
Tri-Am Dual:
101W, 95W
•
Set up automatic switching, if applicable
Additional Setup Information
Once the Setup Wizard has been completed,
perform follow-up tasks such as:
30
•
Set up receivers to operate with the system
(as instructed by the Wizard)
•
Activate the receivers (as instructed by the
Wizard)
•
Set the antenna’s LNB to the skew angle
provided by the Wizard (see “Set the LNB
Skew Angle” on page 32; applies to linear
manual skew systems only)
(DIRECTV U.S. +
Latin America)
Note: This list is subject to change.
18 Continued Set Up the System
Linear Receiver Setup for Automatic
Switching
Figure 51: Linear Receiver DiSEqC Settings (Example)
For automatic switching to work properly using
the DiSEqC communications protocol, set up
linear receivers for the same satellites installed in
the TracVision system. Set up the satellites in the
receiver in the exact same order as they were set
up in the antenna. The specific setup process
varies among receiver models – refer to the
receiver’s manual for details. Use the table below
and Figure 51 as a guide.
Satellites
in Antenna
Matching Satellites
in Receiver
Slot A
Port/Switch/LNB/DiSEqC 1 or A
Slot B
Port/Switch/LNB/DiSEqC 2 or B
Slot C
Port/Switch/LNB/DiSEqC 3 or C
Slot D
Port/Switch/LNB/DiSEqC 4 or D
31
19 Set the LNB Skew Angle
Follow these steps to set the antenna’s LNB to the
skew angle supplied by the Setup Wizard.
Linear Manual Skew Only
Figure 52: Location of LNB on Back of Antenna Reflector
a. At the rear panel of the TV-Hub, set the
power switch to the Off position. Verify its
Power light goes out.
CAUTION
Disconnect power from the antenna before
you remove the radome. The antenna has
moving parts that can cause injury.
b. Remove the antenna’s radome as described
on page 9.
c. Locate the LNB on the back of the antenna’s
reflector (see Figure 52).
d. Using a 2 mm Allen hex key, loosen the two
M4 set screws securing the LNB to the choke
feed (see Figure 53).
Figure 53: Set Screws Securing the LNB to the Reflector
Reflector
M4 Socket
Set Screws
e. Adjust the LNB, clockwise or counterclockwise, until the skew arrow on the LNB
points to the correct skew angle you noted
when running the Setup Wizard (see
Figure 54).
IMPORTANT!
Make sure the LNB is fully inserted into the
choke feed to ensure optimum performance.
f.
Figure 54: LNB Skew Angle Adjustment
0˚ Skew
Tighten the two M4 socket set screws to
secure the LNB in place. Apply 11 in-lbs
(1.2 N-m) of torque, if possible.
Positive
Skews
90
85
75
6
80
70 5 5
60 5
15 5 5 1 5 2 5
25
35
35
4
0 10 0 10 20 30
2
5
4 0 30
40 5 5
4
50 5
50
85
75
90
65 0 80
7
60
g. Reinstall the radome.
Negative
Skews
Choke Feed
SKEW
ADJUSMENT
LNB
LNB*
32
*actual LNB not shown
20 Educate the Customer
Before you leave the vessel, test the system to
ensure the antenna works properly. Fill out the
Installation Checklist (provided in the Welcome
Kit) and return it to KVH. Refer to the
instructions on the form.
Figure 55: Satellite Switching Selection on Home Page
Give the Welcome Kit to the customer, provide
any passwords and static IP addresses you set
up, and explain how to use the system. Ensure
the customer understands the following.
•
•
How to:
• Turn on the system
•
Access the web interface
•
Switch satellites (see Figure 55)
•
Select a master receiver (see Figure 56)
•
Interpret TV-Hub status information
•
Download software and satellite library
updates (using web interface and/or
mobile app)
•
Perform general troubleshooting
Figure 56: Master Receiver Selection
Keep the radome installed on the antenna at
all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.
CAUTION
Figure 57: Blockage Example
In the unlikely event that you need to
remove the radome, remove power from the
antenna first because the antenna’s moving
parts can cause injury.
•
The antenna must have a clear view of the
sky to receive satellite TV. Common causes of
blockage include trees, buildings, bridges,
and onboard equipment (see Figure 57).
Heavy rain or snow might also temporarily
interrupt reception.
•
Clean the antenna regularly. Dirt buildup on
the radome can affect satellite TV reception.
•
You must be located within the satellites’
coverage area to receive TV signals. Visit
www.kvh.com/footprint for coverage maps.
•
Please register the system to ensure the best
possible service from KVH. Visit
www.kvh.com/register for details.
TracVision
33
A Installing an IP AutoSwitch
Follow these steps to add an IP AutoSwitch
(KVH part no. 72-0634) to each DISH Network,
Bell TV, or linear receiver you want to be able to
control satellite selection in Automatic satellite
switching mode.
Appendix
Figure 58: IP AutoSwitch
NOTE: A receiver connected directly to the TV-Hub’s
“Receiver” jack can control satellite selection without
an IP AutoSwitch.
Inspect Parts
Follow these steps to inspect the kit contents.
a. Unpack the box and ensure it contains each of
the following items:
• 3 ft (1 m) Ethernet cable
• 2 ft (60 cm) RF cable
• Adhesive-backed Velcro strip
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
Figure 59: Serial Number and Master Select Button
c. Locate the serial number on the bottom of the
IP AutoSwitch (see Figure 59) and record it
on the Installation Checklist (supplied in the
Welcome Kit) for future reference.
Choose a Mounting Location
Choose a mounting location that meets the
following requirements:
34
•
Dry, well-ventilated, and away from heat
sources
•
Provides a clear view of and easy access to
the Master Select button (see Figure 59)
•
Provides adequate clearance for running the
cables and allows for service loops and strain
relief
•
Within 2 ft (60 cm) of the associated receiver
in order to use the supplied cable
•
Either a horizontal or vertical surface
Serial Number
Master Select Button
A Continued Installing an IP AutoSwitch
Wire the IP AutoSwitch
The wiring of the IP AutoSwitch depends on the
specific configuration. Refer to the wiring
diagrams provided in “Wire the Receivers” on
page 13, while following the general wiring steps
below:
a. Disconnect the RF input cable from the
receiver and connect it to the “RF In” jack on
the IP AutoSwitch. Then tighten to 15 in.-lbs
of torque.
b. Connect the supplied 2 ft (60 cm) RF cable
from the “To Receiver” port on the IP
AutoSwitch to the receiver’s satellite input
and tighten to 15 in.-lbs of torque.
c. Using the supplied Ethernet cable, connect
the “Network” port of the IP AutoSwitch to
the onboard network. If a network is not
available, install a router as shown in
Figure 60.
d. If not already connected, connect the TV-Hub
to the onboard network (see Figure 60).
Figure 60: IP AutoSwitch Connections
RF Input**
RF In
Network
To Network*
IP AutoSwitch
To Receiver
Receiver
Satellite In
AC Power
** Varies depending on your system configuration
* Network Connections
Connect the TV-Hub and IP AutoSwitch(es) to your
onboard network. If you do not have a network, install
a router or router and switch as shown below.
TV-Hub
e. Using the supplied Velcro strip, secure the
IP AutoSwitch to the mounting surface.
Router
1
2
Ethernet 3
4
Internet
Reset
12VDC
POWER
AC Power
Connect up to 3 IP AutoSwitches
OR
To TV-Hub
Router
1
2
Ethernet 3
4
Internet
Reset
12VDC
POWER
AC Power
Connect up to 2 IP AutoSwitches
Switch
8
7
6
5
4
3
2
POE
1
+
48V
AC Power
Connect up to 7 IP AutoSwitches
35
A Continued Installing an IP AutoSwitch
Configure the IP AutoSwitch
Figure 61: Add IP AutoSwitch Screen
When performing system setup (see “Set Up the
System” on page 29), follow these additional
steps to configure the IP AutoSwitch.
NOTE: KVH recommends that you run the Setup
Wizard in the web interface whenever you change
your system’s configuration by adding or removing
devices.
a. At the AutoSwitch page of the web interface,
select Add IP AutoSwitch (Figure 61).
b. Enter the serial number and choose a friendly
name for the IP AutoSwitch (for example,
“Salon”).
c. Select Save to save your changes.
140701234
Select the Master Receiver
Any receiver connected to an IP AutoSwitch can
become the master receiver for the system. The
master receiver controls satellite selection.
IMPORTANT!
The TV-Hub has a built-in IP AutoSwitch.
Any receiver connected directly to the TVHub can therefore be selected as a master
receiver through the web interface.
a. To choose the master receiver, select it on the
Home page of the web interface, or press the
Master Select button on the associated
IP AutoSwitch.
b. Verify that the LED in the Master Select
button on the IP AutoSwitch is lit green (see
Figure 62). The LEDs for any other IP
AutoSwitches should be lit orange.
36
Figure 62: IP AutoSwitch LED Status Indications
LED Color
Indication
Orange
Registered with the system but
not currently the master
Orange,
flashing
Initializing
Red
Error:
• unable to communicate with
the system,
• network is not detected, or
• unable to register
Green
Registered with the system
and currently the master
A Continued Installing an IP AutoSwitch
Band/Polarization Control
Figure 63: Band/Polarization Control Setting
If your configuration consists of linear receivers
connected via a multiswitch, and you installed
one or more IP AutoSwitches, KVH recommends
that you change the TV-Hub’s Band/Polarization
Control setting to TV-Hub (see Figure 63). You
can find this setting on the Advanced Settings
page of the web interface (go to Settings >
Advanced Settings).
Description
TV channels can be carried on any of a linear
satellite’s four combinations of frequency band
and polarization. Since only one of these signals
can be delivered to a receiver at any one time, the
receiver outputs a voltage/tone to request the
band/polarization for the selected channel:
Voltage
Tone
Polarization
Band
13 VDC
Off
Vertical
Low
18 VDC
Off
Horizontal
Low
13 VDC
On
Vertical
High
18 VDC
On
Horizontal
High
Since the voltage/tone from the master receiver
could differ from the voltage/tone present on the
TV-Hub’s “Receiver” jack, the TV-Hub will
output band/polarization on that jack based on
the Band/Polarization Control setting:
•
•
Figure 64: Linear Receivers with Multiswitch and IP AutoSwitch
TV-Hub
Receiver
Router
1
2
Ethernet 3
4
Internet
Reset
12VDC
POWER
13V
18V
Master Receiver (default setting): The output
of the TV-Hub’s “Receiver” port is the band
and polarization that is currently selected by
the master receiver. This setting ensures the
antenna always has a valid band/
polarization on which to track the satellite.
TV-Hub: The TV-Hub ignores voltage/tone
from the master receiver and outputs
whichever band/polarization corresponds to
the voltage/tone that is present on the coax
cable connected to its “Receiver” port (see
Figure 64). This allows a multiswitch to
continue receiving all four combinations of
band/polarization from the antenna.
18V/
22KHz
Voltage/Tone of
Multiswitch Port
18V
13V
13V/
22KHz
18V/ 13V/
22KHz 22KHz
Multiswitch
Receiver
IP AutoSwitch
Voltage/Tone of
Selected Channel
Master Receiver
37
B Using a DIRECTV Coax Network
In Automatic satellite switching mode, the
TV-Hub can accept commands from the master
SWM-compatible DIRECTV receiver to
automatically switch between the 101W and
119W satellites. The TV-Hub communicates with
the master receiver via the TV-Hub’s Ethernet
port link to the DIRECTV coax network. Follow
the steps in this section to set up this
communication link with SWM-compatible
receivers
NOTE: The 119W satellite only carries local channels
for certain regions of the country. (You can find a list
of these regions in the Setup Wizard.) If the
customer’s locals are carried on DIRECTV’s main
101W satellite, there is no need to switch satellites.
DIRECTV Coax Network Connections
DIRECTV recently adopted coax networking
technology, by which both satellite TV signals
and network communications data are carried by
the coax cables. This simplifies installation, since
Ethernet cables don't need to be run to all of the
receivers.
Non-Genie Configurations
If a Genie DVR (HR44 or HR34) is not present on
the DIRECTV SWM network, you need to install
a DECA with power supply and DC to RF
adapter, collectively referred to as a DECA
Broadband Kit (KVH part no. 19-0860) and
formerly called a Cinema Connection Kit. When
connected to the SWM splitter and the TV-Hub's
Ethernet port, either directly or via an onboard
router, the DECA relays messages between the
DIRECTV coax network and the Ethernet
network (see Figure 65).
38
Appendix
Figure 65: Non-Genie Configuration
TV-Hub
Ethernet
SWM
Can connect via an
onboard network
(router), if desired
SWM Splitter
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
New Receiver Models:
HR24, H24, H25
Satellite In
AC Power
DC to RF
Adapter
DECA
Power
Supply
AC Power
B Continued Using a DIRECTV Coax Network
Genie Configurations
Full DECA Broadband functionality is built into
Genie DVRs (HR44 or HR34). So if a Genie DVR
is present on the DIRECTV SWM network, no
external DECA Broadband kit is required. Just
connect the Genie's Ethernet port to the TV-Hub's
Ethernet port, either directly or via an onboard
router (see Figure 66). The Genie DVR provides
the link between the DIRECTV coax network and
the Ethernet network.
Figure 66: Genie Configuration
TV-Hub
Ethernet
SWM
Can connect via an
onboard network
(router), if desired
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners
SWM Splitter
NOTE: If you cannot easily connect the Genie DVR’s
Ethernet port to the TV-Hub or an onboard network,
you can use a DECA Broadband Kit, as explained in
“Non-Genie Configurations” on page 38.
NOTE: Genie clients cannot switch satellites; they
can only view programming carried by the satellite
that is currently selected.
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
New Receiver Models:
HR24, H24, H25
Satellite In
AC Power
Genie Client Models:
C31, C41
Network
AC Power
Genie DVR:
HR34 or HR44
Ethernet
COMPONENT VIDEO OUT
Y
Pb
Pr
DIGITAL
AUDIO OUT
SATELLITE IN 1
IR RECEIVE
Satellite In
ETHERNET
L
R
VIDEO OUT AUDIO OUT
POWER INPUT
S-VIDEO OUT
SATA
HDMI
USB
PHONE JACK
AC Power
39
B Continued Using a DIRECTV Coax Network
Additional Equipment for Older Receivers
In addition to the DECA Broadband Kit or a
Genie DVR, you might need to connect an
additional device in-line between the receiver
and the SWM splitter, depending on the model
(see Figure 67).
NOTE: Model HR20-100 requires additional devices
not specified here. Contact KVH Technical Support.
H21, H22, H23, HR21, HR22, and HR23
These receivers do not have built-in DECA
functionality, but they have an Ethernet port for
network connectivity. An additional DECA
(KVH part no. 19-0860) is required to support
coax networking, supplying the satellite TV
signal to the receiver's "Satellite In" port and
network communications data to its Ethernet
port. (If there are two of each port, use the
"Satellite In 1" and "Ethernet 1" ports.)
NOTE: Each DECA you connect directly to a receiver
is powered by the receiver. They do not require the
separate power supply included in the kit.
H20
This receiver is not network-ready. It is only
designed to receive a satellite TV signal via its
"Satellite In" port. Since both the satellite TV
signal and network communications data are
present on the coax cables, a band stop filter
(KVH part no. 19-0868) is required to block the
network data to prevent potential damage to the
receiver. Since the H20 cannot communicate over
the network, it cannot control satellite selection.
IMPORTANT!
Be sure to connect all band stop filters before
connecting the coax cables.
40
Figure 67: Additional Equipment for Older Receivers
SWM Splitter
DECA
Old Receiver Models:
H21, H22, H23, HR21,
HR22, HR23
Ethernet
Satellite In
Old Receiver Models:
H20*
Band Stop Filter
Satellite In
* Model HR20-100 may require additional hardware.
Contact KVH Technical Support for details.
B Continued Using a DIRECTV Coax Network
Configuring the DIRECTV Receivers for
Automatic Switching
To establish communications between the
TracVision system and each SWM-compatible
DIRECTV receiver for automatic satellite
switching, you need to set each receiver to a static
IP address and enter that address, along with the
receiver's location, in the TV-Hub's web interface.
Static IP Address Range WITHOUT an Onboard Network
If the DECA Broadband Kit or Genie DVR is
connected directly to the TV-Hub's "Ethernet"
port (no router is installed), set each receiver's IP
address to any address ranging from 192.168.x.2
to 192.168.x.149, where x=1<the last 2 digits in
the TV-Hub’s serial number>.
For example, if the serial number of the TV-Hub
is 140901484, you might assign an IP address of
192.168.184.2 (see Figure 68). Refer to the
instructions in “Assigning Static IP Addresses to
DIRECTV Receivers” on page 42. The TV-Hub
has a hidden IP address of 192.168.x.1 reserved
for automatic switching communications. This IP
address is not shown on the Network Settings
page of the web interface.
Static IP Address Range WITH an Onboard Network
If the TV-Hub and the DECA Broadband Kit or
Genie DVR are connected to an onboard network
(i.e., router), set each receiver to a static IP
address that is outside the router's DHCP range
(see Figure 69). (Refer to the router's user manual
for details on finding its IP address range.) For
example, if the router has an IP address of
192.168.1.1 and assigns IP addresses ranging
from 192.168.1.100 to 192.168.1.149 via DHCP,
you could set each receiver's IP address to any
address ranging from 192.168.1.150 to
192.168.1.254. Refer to the instructions in
“Assigning Static IP Addresses to DIRECTV
Receivers” on page 42.
Figure 68: IP Addressing for Automatic Switching (Example)
TV-Hub
TV-Hub Serial Number
140901484
SWM Splitter
192.168.184.1
TV-Hub IP Address
for Automatic Switching
Receiver #1
Static IP Address: 192.168.184.2
AC Power
Receiver #2
Static IP Address: 192.168.184.3
AC Power
DC to RF
Adapter
DECA
Power
Supply
AC Power
Figure 69: Router DHCP Settings (Example)
41
B Continued Using a DIRECTV Coax Network
Assigning Static IP Addresses to DIRECTV Receivers
Once you have identified a valid static IP address
range for the receivers, follow these steps to
assign a unique static IP address within that
range to each receiver.
Figure 70: IP Address on a DIRECTV Receiver (Example)
WITHOUT an Onboard Network (No Router)
NOTE: These steps may vary, depending on the
receiver's model and software version. Refer to the
receiver's owner's manual for details.
a. Press MENU on the receiver's remote control
to access the onscreen menu.
b. At the main menu, highlight Settings &
Help. Then select Settings.
c. Highlight and select Network Setup.
d. Select Advanced Setup.
e. Change the IP address to the new static IP
address. (On a Genie DVR, the IP address is
called the "Server IP") (see Figure 70).
f.
WITHOUT an Onboard Network
Enter "255.255.255.0" for the subnet mask,
and enter the TV-Hub's IP address for default
gateway and DNS.
WITH an Onboard Network
Enter the router's subnet mask, and enter the
router's IP address for default gateway and
DNS.
g. Highlight and select Connect Now to save
your changes. Disregard any error messages
about missing Internet connectivity. Note this
receiver's IP address and location onboard for
future reference.
h. Repeat this procedure for each additional
receiver. Be careful not to use the same IP
address twice.
42
WITH an Onboard Network (Using a Router)
B Continued Using a DIRECTV Coax Network
i.
Add the new receivers to the Autoswitch
page of the web interface. Enter each
receiver’s static IP address and assign it a
friendly name (e.g., “Salon”) (see Figure 71).
Figure 71: Adding a DIRECTV Receiver to the Autoswitch Page
IMPORTANT!
Also be sure to set each receiver’s Dish Type
to 3-LNB and Switch Type to SWM, and
enable external device access, as directed by
the TV-Hub’s Setup Wizard. If the TV-Hub is
then unable to communicate with the
receiver, try resetting the receiver (press its
red reset button or unplug it, wait 15 seconds,
then plug it back in and turn it on).
43
www.kvh.com
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: +45 45 160 180 Fax: +45 45 160 181
E-mail: info@emea.kvh.com
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
E-mail: info@kvh.com
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Asia-Pacific Headquarters
Singapore
Tel: +65 6513 0290 Fax: +65 6472 3469
E-mail: info@apac.kvh.com