blackberrykeepsbusine ssyourmoving

B L A C K B E R R Y
Y O U R
K E E P S
B U S I N E S S
M O V I N G
With the growing diversity of mobile devices and platforms in the workplace, a
multitude of security requirements and the rise in mobile app use, there are significant
challenges ahead. The need? A new approach that embraces Enterprise mobility
Management (EMM). Introducing BlackBerry® Enterprise Service 10.
BlackBerry® is re-inventing Enterprise Mobility Management by bringing together:
Device management
BlackBerry enables enterprises to manage complex fleets of mobile devices
Security
BlackBerry is the gold standard for secure end-to-end mobility
Unified communications
BlackBerry enables a truly integrated voice, messaging, PIM, apps and social experience built for business users
Applications
BlackBerry® 10 delivers a comprehensive business and productivity app portfolio, an enterprise-grade app management framework
and a low-cost app development environment
What’s included with BlackBerry Enterprise Service 10
A single intuitive management console to manage your devices, users, groups, apps and services
Full Mobile Device Management (MDM) for BlackBerry 10 smartphones, BlackBerry® PlayBook™, iOS® and Android™ devices
BlackBerry® Balance™ technology, providing a secure Work Space and Personal Space on BlackBerry 10 devices
BlackBerry® World™ for Work: a fully integrated corporate app storefront
Ability to manage instances of BlackBerry® Enterprise Server 5.0.3 and above through the BlackBerry Enterprise Service 10 management console
Satisfy the full range of security needs; from a basic level up to the high levels of security required by government and regulated industries
EMM service level requirement
Type of enterprise
Open
Managed
for some
Managed
for all
Segmented
Locked down and
managed mix
100% locked down
Small to Medium
Business with no
company policy.
Small & Medium
Business that do
not require lockeddown devices.
Large & Medium
Enterprises that do
not require lockeddown devices.
Large Enterprises
with different
levels of device
management.
Large Enterprises
that are security
sensitive.
Government and
regulated industries
Advanced Enterprise Mobility Management
Enterprise Mobility Management
Basic Mobility Management (ActiveSync™)
BlackBerry Enterprise Service 10 Datasheet
BlackBerry 10 Enterprise Mobility Management
BlackBerry Enterprise Service 10 – Enterprise Mobility
Management, implemented as either:
Basic Mobility Management:
Basic device control via ActiveSync™.
Available at launch
For those users in roles or environments where little device management
or security is required, BlackBerry 10 smartphones support ActiveSync™ as
standard. Both corporate and personal-owned BlackBerry 10 smartphones
can be quickly setup to synchronize email, calendar, tasks and contacts
with Microsoft® Exchange and other on-premise and cloud messaging
platforms that support the ActiveSync™ protocols.
Enterprise Mobility Management:
Device management, security and application management for BlackBerry
(inc. BlackBerry Balance technology), iOS® and Android™ devices.
Available at launch
Device management and security for corporate and personal-owned
BlackBerry OS, BlackBerry 10, iOS® and Android™ devices. BlackBerry
Enterprise Service 10 gives you proven BlackBerry device management
capabilities, along with rich management control through a single, easy to
use administration console.
BlackBerry Balance
BlackBerry Balance technology gives users
the freedom and privacy they want for their
personal use while delivering the security and
management organizations need. It’s the best
of both worlds, seamlessly built into every
BlackBerry 10 smartphone and managed through
BlackBerry Enterprise Service 10.
Personal and work apps and information are
kept separate, and the user can switch from their
Personal Space to their Work Space with a simple
gesture. The Work Space is fully encrypted,
managed and secured, enabling organizations to
protect critical content and applications, while
at the same time letting users get the most out of
their smartphone for their personal use.
BlackBerry World for Work
Enabled seamlessly through BlackBerry Balance,
businesses can easily manage and curate a
corporate app storefront (BlackBerry World for
Work) within the Work Space to push and install
mandatory apps & publish recommended apps to
both corporate and BYOD users.
With BlackBerry Balance enabled, BlackBerry 10
users can still access and download great apps,
games, video and music through BlackBerry
World and keep it in their Personal Space, safe
and separate from their work life.
The evolution of BlackBerry Enterprise Server (BES) makes it easy to
upgrade your existing BES infrastructure to add robust BlackBerry 10, iOS®,
and Android™ smartphones and tablet management.
Advanced Enterprise Mobility Management:
The highest security and control for BlackBerry 10 devices.
Available in Q2 2013
Stay secure. Advanced Enterprise Mobility Management control options
are available for BlackBerry 10 smartphones to enable compliance for
government and regulated environments. Where a high degree of granular
control over device features is required and for enterprises where strict
corporate-only use and application restriction policies are in place,
BlackBerry 10 smartphones and BlackBerry Enterprise Service 10 combine
to provide the ultimate device management solution for high-security mobility.
Password
Security
Software
Password Required for Device
Specify whether a BlackBerry device requires a
password that protects both the personal and work
spaces on the device.
Wipe the Work Space without Network Connectivity
Specify the time in hours that must elapse without
a BlackBerry device connecting to your organization’s
network before the device deletes the data in the
work space.
Open Work Email Messages links
in the personal browser
Specify whether BlackBerry device users can use
the browser in the Personal Space to open links in work
email messages.
Restrict development mode
Specify whether development mode is restricted
for BlackBerry device users. Development mode allows
software development tools to connect to a device and
also allows you or a user to install applications directly
on the device using a USB or Wi-Fi connection.
Transfer work contacts using Bluetooth PBAP or HFP
Specify whether a BlackBerry device can send work
contacts to another Bluetooth enabled device using the
Bluetooth Phone Book Access Profile (PBAP) or
Hands-Free Profile (HFP).
Minimum Password Length
Specify the minimum length of the password on
a BlackBerry device.
Security Timeout
Specify the maximum number of minutes of BlackBerry
device user inactivity that can elapse before a
BlackBerry device locks.
Maximum password age
Specify the maximum number of days that can elapse
before a BlackBerry device password expires and a
BlackBerry device user must set a new password.
Minimum Password Complexity
Specify the minimum complexity of the password
on the BlackBerry device.
Maximum Password Attempts
Specify the number of times that a BlackBerry device
user can attempt an incorrect password before a
BlackBerry device deletes the data in the Work Space.
Maximum Password History
Specify the maximum number of previous passwords
that a BlackBerry device checks to prevent a BlackBerry
device user from reusing a previous password.
Password Required for Work Space
Specify whether a BlackBerry device requires a
password for the Work Space.
General
Mobile hotspot mode and tethering
Specify whether to allow Mobile Hotspot mode, tethering
using Bluetooth technology, and tethering using a USB
cable on a BlackBerry device.
Plans application
Specify whether the Plans app can run on a BlackBerry
device. You can use this rule to prevent users from
buying wireless service plans that are available from the
Plans app.
Wireless Service Provider Billing
Specify whether a BlackBerry device user can purchase
applications from the BlackBerry App World storefront
using the purchasing plan for your organization’s
wireless service provider.
Voice control
Specify whether a BlackBerry device user can use
the voice control commands on a BlackBerry device.
Voice dictation in work apps
Specify whether a BlackBerry device user can use voice
dictation in work apps.
Voice dictation
Specify whether a BlackBerry device user can use voice
dictation on a device.
Backup and restore work space using BlackBerry
Desktop Software
Specify whether a BlackBerry device user can back up
and restore the applications and data that are located
in the Work Space of the device using the BlackBerry
Desktop Software.
BlackBerry Bridge
Specifies whether a BlackBerry 10 smartphone can use
a BlackBerry PlayBook tablet to access work data on the
smartphone using the BlackBerry Bridge app.
Computer access to work space
Specify whether a computer can access work files on
a BlackBerry device using a USB connection or the
file-sharing option with Wi-Fi after the user enters the
Work Space password.
Computer Access to Device
Specify whether a computer can access content on
a BlackBerry device using a USB connection or the
file-sharing option with Wi-Fi.
Transfer work files using Bluetooth OPP
Specify whether a BlackBerry device can send work files
to another Bluetooth enabled or NFC-enabled device
using the Bluetooth Object Push Profile (OPP).
Transfer work messages using Bluetooth map
Specify whether a BlackBerry device can send
messages from the work perimeter (for example, email
messages and instant messages) to another Bluetooth
enabled device using the Bluetooth Message Access
Profile (MAP).
BBM Video Access to Work Network
Specify whether the Video Chat app on a BlackBerry
device can use your organization’s Wi-Fi network, VPN
network, or the BlackBerry MDS Connection Service
for incoming and outgoing video chats.
Logging
Log submission
Specify whether a BlackBerry device can generate and
send log files to the BlackBerry Technical Solution Center.
BlackBerry Enterprise Server (BES)
management
Ability to manage instances of BlackBerry Enterprise
Server 5.0.3 and above through the BlackBerry Enterprise
Service 10 management console.
Personal Space Data Encryption
Specify whether data encryption is turned on for the
personal perimeter of a BlackBerry PlayBook tablet.
Please note the features mentioned on this
page are specific to BlackBerry 10 devices and
BlackBerry Enterprise Service 10.
Network Access Control for Work Applications
Specify whether work applications on a BlackBerry
device must connect to your organization’s network
through BlackBerry Enterprise Service 10.
See overleaf for information on device management
for corporate and personal-owned iOS® and
Android™ devices.
Personal Applications Access to Work Contacts
Specify whether personal applications (applications
that are located in the Personal Space) can access work
contacts on a BlackBerry device.
Share Work Data During BBM Video Screen Sharing
Specify whether a BlackBerry device user can share
work data (data that is located in the Work Space) on a
device using the BBM Video screen sharing option.
Work Domains
Specify a list of domain names that a BlackBerry device
identifies as work resources.
Work Network Usage for Personal Applications
Specify whether applications in the Personal Space on
a BlackBerry device can use your organization’s Wi-Fi or
VPN network to connect to the Internet.
iOS® Enterprise Mobility Management
Android™ Enterprise Mobility Management
Browser Camera and video
Hide the default camera application
Password
Define password properties
Require letters
Require lowercase letters
Require numbers
Require special characters
Require uppercase letters
Delete data and applications from the device after
incorrect password attempts
Device password
Enable auto-lock
Limit password age
Limit password history
Restrict password length
Minimum length for the device password that is allowed
Encryption Apply encryption rules
Encrypt internal device storage
TouchDown support BlackBerry Enterprise Service 10 includes TouchDown™
integration, a solution that provides Microsoft
Exchange synchronization on the Android™ platform.
The integration allows the sending of email profiles to
Android™ devices. The BlackBerry Enterprise Service
10 client detects and then automatically configures
the TouchDown client on a users phone for use of
ActiveSync™ profiles assigned in BlackBerry Enterprise
Service 10.
Hide the default web browser
Disable autofill in the default browser
Disable cookies
Disable fraud warnings in the default browser
Disable JavaScript in the default browser
Disable popups in the default browser
Camera and video
Disable output
Disable screen capture
Hide the default camera application
Hide the default video-conferencing application
Certificates Disable untrusted certificates
Disable untrusted certificates after prompt
Cloud service Disable cloud services
Disable cloud backup service
Disable cloud document services
Disable cloud picture services
Disable cloud picture sharing services
Connectivity Disable network connectivity
Disable wireless connectivity
Disable roaming
Disable data service when roaming
Disable background data service when roaming
Disable voice service when roaming
Content Disable content
Hide explicit content
Maximum allowed rating for applications
Maximum allowed rating for movies
Maximum allowed rating for TV shows
Region that defines the rating restrictions
Diagnostics and usage Disable submission of device diagnostic logs
to device vendor
Messaging Hide the default messaging application
Online store Disable online stores
Disable purchases in applications
Disable storage of online store password
Hide the default application store
Hide the default book store
Disable erotica purchases from the default book store
Hide the default music store
Passbook application Disable Passbook
Disable Passbook notifications when device is locked
Password Define password properties
Avoid repetition and simple patterns
Require letters
Require numbers
Require special characters
Delete data and applications from the device after
incorrect password attempts
Device password
Enable auto-lock (Time after a device locks
that it can be unlocked without a password)
Limit password age
Limit password history
Restrict password length
Minimum length for the device password that is allowed
Phone and messaging Disable voice dialing
Profiles and certificates
Disable interactive installation of profiles and certificates
Social Disable social applications
Disable social gaming
Disable adding friends in default social-gaming application
Hide multi-player gaming functionality
Hide the default social-gaming application
Hide the default social-video application
Storage and backup Disable device backup
Require that the device backup data is encrypted
Voice assistant Disable the default voice assistant application
Disable voice assistant application when device is locked
ActiveSync™ Gatekeeping
BlackBerry Enterprise Service 10 can be
configured to control the access to Microsoft®
Exchange Server 2010 for managed iOS® and
Android™ devices. Devices that are managed
and in compliance with the policies defined
in BlackBerry Enterprise Service 10 are
automatically added to the Exchange Mailbox
device approved list. Devices that do
not comply are blocked from accessing
Microsoft® ActiveSync™.
BlackBerry Technical Support Services
Support is a key component of any Enterprise
Mobility Management strategy. You need a strategic
support partner to ensure you can deliver on your
mobility objectives. BlackBerry Technical Support
Services provides direct access to our technical
experts and tools that help ensure your BlackBerry
solution performs at its best. Three levels of support
are available together with optional services, giving
a wide range of choices to tailor a support package
that delivers the level of technical expertise,
assistance, response time and resolution time
that your business requires. For more information:
blackberry.com/btss
Keep your business moving:
BlackBerry.com/business
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BlackBerry®, RIM®, Research In Motion® and related
trademarks, names and logos are the property of Research
In Motion Limited and are registered and/or used in the U.S.
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property of their respective owners.