Brother DCP-8155DN User`s guide

Basic User’s Guide
DCP-8110DN
DCP-8150DN
DCP-8155DN
Not all models are available in all countries.
(in USA):
Please go to the Brother Solutions Center at
http://solutions.brother.com/ and click Manuals on
your model page to download the other manuals.
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-8110DN / DCP-8150DN /
DCP-8155DN
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/.
© 2012 Brother Industries, Ltd. All rights reserved.
Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:
1-877-BROTHER
http://www.brother.ca/
Description
Toner Cartridge <Black>
Drum Unit
Item
TN-720 (Approx. 3,000 pages) 1 2 3
TN-750 (Approx. 8,000 pages) 1 2 4
DR-720 (Approx. 30,000 pages) 5 6
Basic User's Guide
LX9483001 (English for USA and Canada)
Quick Setup Guide
LX9487001 (English for USA and Canada)
Paper Tray 2
(DCP-8150DN and DCP-8155DN option)
LT-5400
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
Standard toner cartridge
4
High yield toner cartridge
5
1 page per job.
6
Drum life is approximate and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
User's Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide
Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Basic User's Guide
Learn the basic Copy, Scan and Direct Print
operations and how to replace
consumables. See troubleshooting tips.
Printed / In the Box
Advanced User's
Guide
Learn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
For USA:
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using the
Brother ControlCenter utility.
Network User's
Guide
This Guide provides useful information
about wired network settings and security
settings using the Brother machine. You can
also find supported protocol information for
your machine and detailed troubleshooting
tips.
For Other Countries:
PDF file /
Installer CD-ROM /
In the Box
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
PDF file / Brother Solutions
about printing JPEG and PDF 1 files from
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
Center 2
1
PDF printing is not supported on Windows® Phone.
2
Visit us at http://solutions.brother.com/.
iv
PDF file / Brother Solutions
Center at
http://solutions.brother.com/
Center 2
Table of Contents
(Basic User’s Guide)
1
General information
1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User's Guide, Software User's Guide
and Network User's Guide .................................................................................. 2
Viewing Documentation ................................................................................... 2
How to access Guides for Advanced Features...................................................... 4
Accessing Brother Support (Windows®)................................................................ 4
Accessing Brother Support (Macintosh) ................................................................ 5
Control panel overview .......................................................................................... 6
Data LED indications ....................................................................................... 8
2
Loading paper
9
Loading paper and print media .............................................................................. 9
Loading paper in the standard paper tray and the optional lower tray ............ 9
Loading paper in the multi-purpose tray (MP tray) ........................................ 11
Unscannable and unprintable areas.............................................................. 15
Paper settings...................................................................................................... 16
Paper Type .................................................................................................... 16
Paper Size .....................................................................................................16
Tray Use in COPY mode ............................................................................... 17
Tray Use in print mode ..................................................................................17
Acceptable paper and other print media.............................................................. 18
Recommended paper and print media ..........................................................18
Type and size of paper ..................................................................................18
Handling and using special paper ................................................................. 20
3
Loading documents
23
How to load documents .......................................................................................23
Using the automatic document feeder (ADF) ................................................ 23
Using the scanner glass ................................................................................24
4
Making copies
25
How to copy......................................................................................................... 25
Stop copying.................................................................................................. 25
Copy settings................................................................................................. 25
5
Printing data from a USB Flash memory drive or digital camera
supporting mass storage
26
Creating a PRN file for direct printing ..................................................................26
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................27
v
6
How to print from a computer
30
Printing a document.............................................................................................30
7
How to scan to a computer
31
Scanning a document as a PDF file using ControlCenter4 (Windows ®) .............31
Changing the SCAN key settings ........................................................................34
Before scanning.............................................................................................34
SCAN key settings.........................................................................................34
Scanning using the SCAN key ......................................................................36
A
Routine maintenance
37
Replacing the consumable items .........................................................................37
Replacing the toner cartridge ........................................................................39
Cleaning the corona wire ...............................................................................45
Replacing the drum unit.................................................................................47
B
Troubleshooting
52
Identifying your problem ......................................................................................52
Error and maintenance messages .......................................................................53
Document Jams ...................................................................................................59
Document is jammed in the top of the ADF unit ............................................59
Document is jammed under the document cover ..........................................59
Removing small documents jammed in the ADF...........................................60
Document is jammed at the output tray .........................................................60
Paper Jams..........................................................................................................61
Paper is jammed in the MP tray ....................................................................61
Paper is jammed in paper tray 1 or tray 2 .....................................................62
Paper is jammed at the back of the machine ................................................63
Paper is jammed inside the machine.............................................................66
Paper is jammed in the duplex tray ...............................................................70
If you are having difficulty with your machine ......................................................72
Improving the print quality....................................................................................78
Machine Information ............................................................................................86
Checking the Serial Number..........................................................................86
Reset functions ..............................................................................................86
How to reset the machine ..............................................................................86
C
Menu and features
87
On-screen programming ......................................................................................87
How to access the menu mode .....................................................................87
Menu table ...........................................................................................................88
Entering text.......................................................................................................100
vi
D
Specifications
102
General.............................................................................................................. 102
Document Size .................................................................................................. 104
Print media......................................................................................................... 105
Copy .................................................................................................................. 106
Scanner ............................................................................................................. 107
Printer ................................................................................................................ 108
Direct Print feature............................................................................................. 109
Computer requirements .................................................................................... 110
Consumable items ............................................................................................. 112
Interfaces ........................................................................................................... 113
Network (LAN) ...................................................................................................114
E
Index
115
vii
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on:
In USA:
Brother Solutions Center at http://solutions.brother.com/
In Other Countries:
Installer CD-ROM / In the Box
The Advanced User's Guide explains the following features and operations.
1
General Setup
Options
Memory storage
Optional paper tray (LT-5400)
Volume settings
Memory board
Ecology features
Quiet mode feature
LCD Contrast
Glass ScanSize
User Settings List
Network Configuration Report
Security features
Secure Function Lock 2.0
Setting Lock
3
Making copies
Copy settings
Duplex (2-sided) copying
A
Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
viii
Options
IMPORTANT NOTE
Automatic Daylight Saving Time
2
B
C
Glossary
D
Index
1
General information
Using the
documentation
The following symbols and conventions are
used throughout the documentation.
Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
Bold
1
1
1
Follow all warnings and instructions marked
on the product.
Note
WARNING
Most of the illustrations in this User's
Guide show the DCP-8155DN.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Accessing the
Advanced User's
Guide, Software User's
Guide and Network
User's Guide
a
Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the
Advanced User's Guide,
Software User's Guide and
Network User's Guide.
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b
If the model name screen appears, click
your model name.
c
If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d
e
Click Documentation.
(In USA)
You can find these manuals on your model's
page of the Brother Solutions Center at
http://solutions.brother.com/.
Viewing Documentation
1
For USA:
Go to the Brother Solutions Center at
http://solutions.brother.com/ and click
Manuals on your model's page to download
the documentation.
For Other Countries:
Viewing Documentation (Windows®)
1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
2
Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
General information
Viewing Documentation (Macintosh)
a
1
Turn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows® users)
1
 The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
b
c
Double-click the Documentation icon.
d
If the language screen appears,
double-click your language folder.
e
Double-click top.pdf. If the country
screen appears, choose your country.
f
After the list of User’s Guides appears,
choose the Guide you want to read.
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
If the model name screen appears,
choose your model name and click
Next.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
How to find Network setup
instructions
1
Your machine can be connected to a wired
network.
Basic setup instructions uu Quick Setup
Guide
1
More information about network setup
uu Network User's Guide 1
1
In USA: You can find the Network User's Guide on
the Brother Solutions Center at
http://solutions.brother.com/.
Software User's Guide
 Scanning
 ControlCenter
 Network Scanning
3
Chapter 1
How to access Guides
for Advanced Features
1
You can view and download these Guides
from the Brother Solutions Center at:
1
You can find all the links you will need, such
as Web support (Brother Solutions Center),
Customer Service and Brother Authorized
Service Centers in Brother numbers
uu page i and the Installer CD-ROM.
http://solutions.brother.com/
Click Manuals on your model's page to
download the documentation.
Google Cloud Print Guide
Accessing Brother
Support (Windows®)
 Click Brother Support on the main menu.
The following screen will appear:
1
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
Mobile Print/Scan Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing JPEG and PDF 1 files from your
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
1
PDF printing is not supported on Windows® Phone.
1
 To access our Web site
(http://www.brother.com/) click Brother
Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and service
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
4
General information
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Accessing Brother
Support (Macintosh)
1
You can find all the links you will need, such
as Web support (Brother Solutions Center)
on the Installer CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install Presto!
PageManager, click Presto!
PageManager.
 To register your machine using the
Brother Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/), click
Supplies Information.
5
1
Chapter 1
Control panel overview
1
DCP-8110DN, DCP-8150DN and DCP-8155DN have the same keys. The illustration is based on
the DCP-8155DN.
1
2
4
3
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Pressab or Start
11
1
6
COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Enlarges or reduces copies.
10
01
9
2
Error LED
Blinks in orange when the LCD displays an
error or an important status message.
3
Duplex
You can choose Duplex to copy or print on both
sides of the paper.
4
LCD
Displays messages to help you set up and use
your machine.
General information
1
4
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Pressab or Start
6
5
01
8
9
5
6
7
Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in the machine.
OK
Lets you store your settings in the machine.
Selection keys:
d or c
Press to scroll backwards or forwards through
menu selections.
a or b
Press to scroll through the menus and options.
Numeric keys
Use these keys to enter text.
7
Stop/Exit
Stops an operation or exits from a menu.
8
Start
Lets you start making copies.
9
SCAN:
SCAN
Puts the machine in SCAN mode.
10 Data LED
The LED will flash depending on the machine's
status.
11 Secure Print
You can print data saved in the memory when
you enter your four-digit password.
(See Software User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down d as
you press Secure Print. (See Advanced
User's Guide: Secure Function Lock 2.0.)
7
Chapter 1
Data LED indications
1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED
Machine Status
Description
Ready Mode
The machine is ready to print, in Sleep mode, there is no print
data, or the power switch is off.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Memory
Print data remains in the machine's memory.
Green
(blinking)
Green
8
2
Loading paper
Loading paper and
print media
2
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 2
2
a
Pull the paper tray completely out of the
machine.
b
While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
The machine can feed paper from the
standard paper tray, optional lower tray 1 or
multi-purpose tray.
2
When you put paper into the paper tray, note
the following:
 If your application software supports
paper size selection in the print menu, you
can select it through the software. If your
application software does not support it,
you can set the paper size in the printer
driver or by using the control panel
buttons.
1
The optional lower tray is available for DCP-8150DN
and DCP-8155DN.
Loading paper in the standard
paper tray and the optional
lower tray
You can load up to 250 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2). Paper can be
loaded up to the maximum paper mark
(
) on the right-hand side of the paper
tray. (For recommended paper to use, see
Acceptable paper and other print media
uu page 18.)
2
1
1
9
2
Chapter 2
d
Note
Put paper in the tray and make sure:
 The paper is below the maximum
paper mark (
) (1).
Overfilling the paper tray will cause
paper jams.
 The side to be printed on must be
face down.
 The paper guides touch the sides of
the paper so it will feed correctly.
1
1
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal and Folio size paper are
not available in some regions.)
c
Fan the stack of paper well to avoid
paper jams and misfeeds.
e
10
Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
Loading paper
f
Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
Loading paper in the
multi-purpose tray (MP tray)
2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper
capacity of the paper trays uu page 19.)
Printing on plain paper, thin paper,
recycled paper and bond paper from
the MP tray
a
2
2
Open the MP tray and lower it gently.
1
11
Chapter 2
b
Pull out the MP tray support (1) and
unfold the flap (2).
c
Put paper in the MP tray and make sure:
 The paper stays under the maximum
paper mark (1).
 The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
 The paper guides touch the sides of
the paper so it will feed correctly.
1
2
1
d
12
Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
Loading paper
Printing on thick paper, labels and
envelopes from the MP tray
b
Open the MP tray and lower it gently.
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
2
a
Open the back cover (face-up output
tray).
c
Pull out the MP tray support (1) and
unfold the flap (2).
2
1
13
Chapter 2
d
Put paper, labels or envelopes in the MP
tray. Make sure:
 The number of envelopes in the MP
tray does not exceed 3.
 The paper, labels or envelopes stay
under the maximum paper mark (1).
 The side to be printed on must be
face up.
1
e
Send the print data to the machine.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
f
14
Close the back cover (face-up output
tray).
Loading paper
Unscannable and unprintable areas
2
The figures below show maximum unscannable and unprintable areas. These areas may vary
depending on the paper size or settings in the application you are using.
Note
2
When using BR-Script3 emulation, the unprintable area around the edges of the paper is
0.16 in. (4.2 mm).
Usage
1
2
4
Document
Size
Top (1)
Left (2)
Bottom (3)
Right (4)
Copy*
Letter
0.16 in. (4 mm)
0.16 in. (4 mm)
*a
A4
0.16 in. (4 mm)
0.12 in. (3 mm)
Legal
0.16 in. (4 mm)
0.16 in. (4 mm)
Letter
0.12 in. (3 mm)
0.12 in. (3 mm)
A4
0.12 in. (3 mm)
0.12 in. (3 mm)
Legal
0.12 in. (3 mm)
0.12 in. (3 mm)
Letter
0.16 in. (4.2 mm)
0.25 in. (6.35 mm)
A4
0.16 in. (4.2 mm)
0.24 in. (6.01 mm)
Legal
0.16 in. (4.2 mm)
0.25 in. (6.35 mm)
single copy
or a 1 in 1 copy
3
Scan
Print
15
Chapter 2
Paper settings
Paper Type
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a
Do one of the following:
 To set the paper type for the
MP Tray press Menu, 1, 1, 1, 1.
2
2
Paper Size
You can use ten sizes of paper for copies:
Letter, A4, Legal, Executive, A5, A5 L, A6,
B5, B6 and Folio (8.5 in. × 13 in.).
When you change the size of paper in the
tray, you will also need to change the Paper
Size setting so your machine can fit the
document on the page.
a
 To set the paper size for the
MP Tray press Menu, 1, 1, 2, 1.
 To set the paper type for Tray#1
press Menu, 1, 1, 1, 2.
 To set the paper size for Tray#1
press Menu, 1, 1, 2, 2.
 To set the paper type for Tray#2 1
press Menu, 1, 1, 1, 3.
 To set the paper size for Tray#2 1
press Menu, 1, 1, 2, 3.
11.Paper Type
1.MP Tray
a
Plain
b
Thick
Select ab or OK
b
c
1
2
Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper
or Label 2.
Press OK.
12.Paper Size
1.MP Tray
a
Letter
b
Legal
Select ab or OK
b
Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, Folio or Any 2.
Press OK.
c
Press Stop/Exit.
Press Stop/Exit.
Tray#2 appears only if the optional lower tray is
installed on the DCP-8150DN or DCP-8155DN.
The Label type option appears only if you chose the
MP tray in step a.
Do one of the following:
1
Tray#2 appears only if the optional lower tray is
installed on the DCP-8150DN or DCP-8155DN.
2
The Any option appears only when you choose the
MP tray.
Note
• If you choose Any for the MP Tray Paper
Size, you must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size option for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
options for the MP tray.
• A5 L and A6 size are not available for
Tray#2.
16
2
Loading paper
Tray Use in COPY mode
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
2
Tray Use in print mode
You can change the default tray the machine
will use for printing from your computer and
Direct Print.
a
Press Menu, 1, 5, 1.
15.Tray Use
2.Print
a
MP>T1>T2
b
T1>T2>MP
Select ab or OK
b
15.Tray Use
1.Copy
a
MP>T1>T2
b
T1>T2>MP
Select ab or OK
b
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
2
Press Menu, 1, 5, 2.
To change the tray setting follow the
instructions below:
a
2
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
Tray#2 Only and T2 appear only if the
optional lower tray is installed on the
DCP-8150DN or DCP-8155DN.
Press Stop/Exit.
Tray#2 Only and T2 appear only if the
optional lower tray is installed on the
DCP-8150DN or DCP-8155DN.
Press Stop/Exit.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
17
Chapter 2
Acceptable paper and
other print media
Recommended paper and
print media
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels or envelopes.
 Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
 Use labels that are designed for use in
laser machines.
Plain Paper
Xerox 4200DP 20 lb
Recycled Paper
No specific brand
recommended
Labels
Avery laser labels white
#5160
Envelopes
No specific brand
recommended
Type and size of paper
2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The names for the paper trays in the
printer driver and this Guide are as
follows:
1
18
Item
(24 lb=90 g/m2)
 DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
 Avoid touching the printed surface of the
paper immediately after printing.
Paper Type
Hammermill Laser Print
For best results, follow the instructions below:
 For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
2
2
Tray and optional unit
Name
Standard Paper Tray
Tray 1
Multi-purpose Tray
MP Tray
Optional Lower Tray
Tray 2 1
The optional lower tray is available for DCP-8150DN
and DCP-8155DN.
2
Loading paper
Paper capacity of the paper trays
Standard Paper Tray
(Tray 1)
2
Paper size
Paper types
No. of sheets
Letter, A4, Legal, B5,
Executive, A5,
A5 (Long Edge), A6, B6,
Plain paper, Thin paper,
Recycled paper
up to 250
20 lb (80 g/m2)
2
Folio 1
Multi-purpose Tray
(MP Tray)
Width: 3 to 8.5 in.
(76.2 to 215.9 mm)
Length: 5 to 14 in.
(127.0 to 355.6 mm)
Optional Lower Tray
(Tray 2) 2
Letter, A4, Legal, B5,
Executive, A5, B6,
Folio
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes, Labels
50 sheets
20 lb (80 g/m2)
Plain paper, Thin paper,
Recycled paper
up to 500
1
1
Folio size is 8.5 in. × 13 in.
2
The optional lower tray is available for DCP-8150DN and DCP-8155DN.
3 Envelopes
20 lb (80 g/m2)
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
Basis weight
20-24 lb (75-90 g/m2)
Thickness
80-110 μm
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
 Use paper made for plain paper copying.
 Use paper that is 20 to 24 lb (75 to 90 g/m2).
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
19
Chapter 2
Handling and using special
paper
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Types of paper to avoid
2
Important
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
Some important guidelines when selecting
paper are:
1
 DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
 Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 °F
(200 °C).
• that is coated or has a chemical finish
 If you use bond paper, paper with a rough
surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
1
A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
20
2
Loading paper
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in
the figure below
2
• with double flaps as shown in the figure
below
Envelopes can only be fed through the MP
tray.
We recommend that you print a test envelope
to make sure the print results are what you
want before printing a large amount of
envelopes.
Types of envelopes to avoid
Important
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
2
• with sealing flaps that are not folded
down when purchased
• with each side folded as shown in the
figure below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• with edges that are not straight or
consistently square
21
Chapter 2
Labels
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine. If this happens, the label stock
may stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 °F (200 °C)
for a period of 0.1 seconds.
Labels can only be fed through the MP tray.
2
Types of labels to avoid
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Important
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged. DO NOT feed partially used
carrier sheets.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
22
2
3
Loading documents
How to load
documents
Note
3
You can copy and scan from the ADF
(automatic document feeder) or the scanner
glass.
Using the automatic
document feeder (ADF)
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
uu page 24.
• It is easier to use the ADF if you are
loading a multiple page document.
Length:
5.8 to 14 in. (147.3 to 355.6 mm)
Width:
5.8 to 8.5 in. (147.3 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m2)
How to load documents
Important
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
3
a
The ADF can hold up to 35 pages (for
DCP-8110DN) or up to 50 pages (for
DCP-8150DN and DCP-8155DN) and feeds
each sheet individually. Use standard
20 lb (80 g/m2) paper and always fan the
pages before putting them in the ADF.
Document Sizes Supported
3
Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
1
2
3
3
b
c
Fan the pages well.
Stagger the pages of your document
face up top edge first, in the ADF until
the LCD display message changes and
you feel the top page touch the feed
rollers.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
23
Chapter 3
d
How to load documents
Adjust the paper guides (1) to fit the
width of your document.
Note
To use the scanner glass, the ADF must
be empty.
1
a
b
Lift the document cover.
c
Close the document cover.
Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
Note
To scan non-standard documents, see
Using the scanner glass uu page 24.
Using the scanner glass
3
You can use the scanner glass to copy or
scan pages of a book, one page at a time.
Document Sizes Supported
Length:
3
(DCP-8150DN and DCP-8155DN)
Up to 14 in. (355.6 mm)
(DCP-8110DN)
Up to 11.8 in. (300.0 mm)
Width:
Up to 8.5 in. (215.9 mm)
Weight:
Up to 4.4 lb (2.0 kg)
Important
If the document is a book or is thick do not
slam the cover or press on it.
24
3
4
Making copies
How to copy
(ADVANCED USER'S GUIDE)
4
For details about changing the following
settings uu Advanced User's Guide: Copy
settings:
The following steps show the basic copy
operation.
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Pressab or Start
1
 Enlg/Red (Enlarge/Reduce)
 Stack/Sort
 Quality
01
4
 Brightness
1
 Contrast
No. of Copies
 Page Layout
Use the numeric pad to enter the number of
copies you want.
a
4
 Tray Select (Tray Selection)
 Duplex
Do one of the following to load your
document:
 Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF)
uu page 23.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass uu page 24.)
b
Press Start.
Stop copying
4
To stop copying, press Stop/Exit.
Copy settings
4
Press temporary COPY keys or Duplex and
then press a, b, d or c to scroll through the
copy settings. When the setting you want is
highlighted, press OK.
(BASIC USER'S GUIDE)
For details about changing the following
settings uu page 16 - 17:
 Paper Type
 Paper Size
 Tray Use (Tray Use in COPY mode)
25
5
Printing data from a USB Flash
memory drive or digital camera
supporting mass storage
b
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
USB Mass Storage Class
USB Mass Storage
Class
SCSI or SFF-8070i
Transfer protocol
Bulk transfer Only
Format
1
2
FAT12/FAT16/FAT32
Sector size
Max. 4096Byte
Encryption
Encrypted devices are
not supported.
1
c
NTFS format is not supported.
Note
• Some USB Flash memory drives may not
work with the machine.
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
Creating a PRN file for
direct printing
Note
The screens in this section may vary
depending on your application and
operating system.
a
26
Choose Brother DCP-XXXX Printer (1)
and check the Print to file box (2).
Click Print.
1
You can use a USB Flash Memory Drive that
has the following specifications:
USB Class
5
From the menu bar of an application,
click File, then Print.
5
Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
Printing data from a USB Flash memory drive or digital camera supporting mass storage
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
a
Note
• Make sure your digital camera is turned
on.
5
Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
Your machine will enter Direct Print
mode automatically.
The LCD will automatically show the
USB memory menu to confirm the
intended use of the USB Flash memory
drive or digital camera.
• If an error occurs, the USB memory
options Direct Print and
Scan to USB will not appear on the
LCD.
• When the machine is in the Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
Flash memory drive or digital camera to
the USB direct interface. Press Stop/Exit
on the control panel to wake up the
machine.
b
Press a or b to choose
1.Direct Print.
Press OK.
Note
• If Direct Print is restricted in Secure
Function Lock 2.0 for your User ID, and
access has been given to another User ID
or Public mode, Access Denied will
appear on the LCD. Then the LCD will
show Change ID and other User IDs so
you may switch to a User ID or Public
mode that has access.
1
If you are a restricted user with access to
Direct Print, press a or b to choose your
name and press OK. Enter your four-digit
password and press OK.
1
• If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print. (See Advanced
User's Guide: Switching Users.)
• If your ID has been restricted to a page
limit in Secure Function Lock, the LCD will
show Remaining Pages with the
number of pages you have left to print.
27
5
Chapter 5
c
Press a or b to choose the folder name
or file name you want to print.
Press OK.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Press OK.
Note
• You can choose the following settings:
Paper Size
Media Type
Multiple Page
Direct Print
a1./FOLDER1
2.FILE_1.PDF
b3.FILE_2.PDF
Select ab or OK
Orientation
Duplex
Collate
Tray Use
Note
Print Quality
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• If you want to print an index of the files,
choose Index Print, and then
press OK. Press Start to print the data.
d
Do one of the following:
PDF Option
• Depending on the file type, some of
these settings may not appear.
e
Press Start if you have finished
selecting settings.
f
Press the numeric keys to enter the
number of copies you want.
Press OK.
 Press a or b to choose a setting you
need to change and press OK, then
press a or b to choose an option for
the setting and press OK.
 If you do not want to change the
current default settings, go to
step e.
Print File Set
aPaper Size
Media Type
bMultiple Page
Select ab or OK
Direct Print
FILE_1.PDF
No. of Copies:
Press Start
g
h
1
Press Start to print the data.
Press Stop/Exit.
Important
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
28
Printing data from a USB Flash memory drive or digital camera supporting mass storage
Note
• You can change the default tray that the
machine will use for printing. Press Menu,
1, 5, 2, and then press a or b to select the
tray you want as the new default. Press
OK.
(See Tray Use in print mode uu page 17.)
• You can change the default settings for
Direct Print by using the control panel
when the machine is not in the Direct Print
mode. Press Menu, 4 to enter the
USB Direct I/F menu. (See Menu
table uu page 88.)
5
29
6
How to print from a computer
Printing a document
The machine can receive data from your
computer and print it. To print from a
computer you must install the printer driver.
(See Software User's Guide: Printing for
Windows® or Printing and Faxing for
Macintosh.)
a
Install the Brother printer driver from the
Installer CD-ROM. (See Quick Setup
Guide.)
b
From your application, choose the Print
command.
c
Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
d
Choose the settings you want in the
Properties dialog box, and then click
OK.
 Paper Size
 Orientation
 Copies
 Media Type
 Resolution
 Print Settings
 Multiple Page
 Duplex / Booklet
 Paper Source
e
30
Click OK to begin printing.
6
6
7
How to scan to a computer
7
Scanning a document as a PDF file using
ControlCenter4 (Windows®)
7
(Detailed information uu Software User's Guide: Scanning)
Note
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
a
b
Load your document. (See How to load documents uu page 23.)
Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c
Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
d
Make sure the machine you want to use is selected from the Model pull-down list.
31
7
Chapter 7
e
Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1
2
3
4
5
1 Confirm PDF (*.pdf) is selected from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f
32
Click OK.
How to scan to a computer
g
Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
7
33
Chapter 7
Changing the SCAN key settings
Before scanning
7
7
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
 Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)
 Configure the machine with a TCP/IP address if network scanning does not work.
(See Software User's Guide: Configuring Network Scanning (Windows®).)
SCAN key settings
7
You can change your machine’s SCAN key settings using ControlCenter4.
a
Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b
c
d
Make sure the machine you want to use is selected from the Model pull-down list.
34
Click the Device Settings tab.
Click Device Scan Settings.
How to scan to a computer
e
Choose the File tab. You can change the default settings.
1
2
3
4
5
7
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f
Click OK.
35
Chapter 7
Scanning using the SCAN key
a
b
c
Load your document. (See How to load documents uu page 23.)
Press
(SCAN).
Press a or b to choose Scan to PC.
Press OK.
d
Press a or b to choose File.
Press OK.
e
(DCP-8155DN)
If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge
or 2sided (S)edge.
Press OK.
f
(For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the numeric keys on the control panel.
Press OK.
g
Press a or b to choose Start Scan.
Press OK.
h
Press Start.
The machine starts the scanning process.
Note
The following scan modes are available:
Scan to:
• USB
• Network (Windows®)
• Image (Scan to PC)
• OCR (Scan to PC)
• E-mail (Scan to PC)
• File (Scan to PC)
• FTP
• Web Service 1 (Web Services Scan)
1
Windows® users only. (Windows Vista® SP2 or later and Windows ® 7)
(See Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or greater and
Windows® 7).)
36
7
A
Routine maintenance
A
Replacing the consumable items
A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Note
The drum unit and toner cartridge are two separate parts.
Toner cartridge
Drum unit
See Replacing the toner cartridge uu page 39.
See Replacing the drum unit uu page 47.
Order No. TN-720, TN-750
Order No. DR-720
A
LCD messages
Consumable item
to get ready
Approximate life
How to replace
Order No.
Toner Low
Toner cartridge
3,000 pages 1 2 3
See page 39.
TN-720 3
Prepare New
Toner
Cartridge.
8,000 pages 1 2 4
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
Standard toner cartridge
4
High yield toner cartridge
TN-750 4
37
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages
Consumable item
to replace
Approximate life
How to replace
Order No.
Replace Toner
Toner cartridge
3,000 pages 1 2 5
See page 39.
TN-720 5
8,000 pages 1 2 6
Replace Parts
Drum
Drum unit
30,000 pages 1 3 4
TN-750 6
See page 48.
DR-720
Drum Stop
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High yield toner cartridge
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
38
Routine maintenance
Replacing the toner cartridge
A
Order No. TN-720, TN-750
Toner Low
A
Toner Low
The Standard toner cartridge can print
approximately 3,000 pages 1. The High Yield
toner cartridge can print approximately 8,000
pages 1. Actual page count will vary
depending on your average type of
document.
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Toner message.
When the toner cartridge is running low, the
LCD shows Toner Low.
Replace Toner
The toner cartridge that comes supplied with
the machine will need to be replaced after
approximately 2,000 pages 1 for
DCP-8110DN and approximately 3,000
pages 1 for DCP-8150DN and DCP-8155DN.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
Prepare...
A
When the following message appears on the
LCD, you need to replace the toner cartridge:
Replace Toner
Open the...
The machine will stop printing until you
replace the toner cartridge. A new genuine
Brother toner cartridge will reset the Replace
Toner mode.
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, please call
Brother Customer Service.
• If you print graphics, bold text, charts,
Web pages with borders, and other types
of printouts that consist of more than
simple text, the amount of toner used will
increase.
• We recommend that you clean the
machine when you replace the toner
cartridge. (See Advanced User's Guide:
Cleaning and checking the machine.).
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
39
A
Replacing the toner cartridge
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Press the front cover release button and
then open the front cover.
c
Take out the drum unit and toner
cartridge assembly.
40
A
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Routine maintenance
Important
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
A
d
Push down the green lock lever and take
the toner cartridge out of the drum unit.
41
Important
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
Note
• Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
e
<Drum unit>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
42
Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
Routine maintenance
Important
• Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of third
party toner and/or cartridges in the Brother
machine may cause damage to the
machine and/or may result in
unsatisfactory print quality. In addition,
use of third party toner and/or cartridges
may trigger incorrect status messages,
cause the printer to stop prematurely or
otherwise malfunction. Our limited
warranty coverage does not apply to any
problem that is caused by the use of third
party toner and/or cartridges. To protect
your investment and obtain premium
performance from the Brother machine,
we strongly recommend the use of
Genuine Brother Supplies.
f
Important
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
g
Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the green
lock lever on the drum unit will lift
automatically.
Pull off the protective cover.
43
A
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
h
Clean the corona wire inside the drum
unit by gently sliding the green tab back
and forth several times.
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i
44
Put the drum unit and toner cartridge
assembly back into the machine.
j
Close the front cover of the machine.
Note
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Wait message and
returns to Ready mode.
Routine maintenance
Cleaning the corona wire
If you have print quality problems or the LCD
shows Drum Error, clean the corona wire
as follows:
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Press the front cover release button and
then open the front cover.
A
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
A
c
Take out the drum unit and toner
cartridge assembly.
45
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
e
Put the drum unit and toner cartridge
assembly back into the machine.
f
Close the front cover of the machine.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d
1
46
Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Routine maintenance
Replacing the drum unit
A
Replace Parts
Drum
A
Order No. DR-720
Replace Parts
A new drum unit can print approximately
30,000 Letter or A4 size single-sided pages.
Drum
Note
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
approximately 30,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a genuine Brother drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
counter uu page 51.)
Drum Stop
Drum Stop
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
environment with adequate ventilation.
A
Replace the...
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a
non-Brother drum unit.
Drum Error
A
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
counter uu page 51.)
A
Drum Error
Open the...
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
the corona wire uu page 45.)
If you cleaned the corona wire and
Drum Error was not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
47
Replacing the drum unit
A
c
Take out the drum unit and toner
cartridge assembly.
Important
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• Every time you replace the drum unit,
clean the inside of the machine.
(See Advanced User's Guide: Cleaning
and checking the machine.)
• Wait to unpack the new drum unit
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
a
b
48
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
Press the front cover release button and
then open the front cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Routine maintenance
Important
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
A
d
Push down the green lock lever and take
the toner cartridge out of the drum unit.
49
Important
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
Note
• Be sure to seal up the used drum unit
tightly in a suitable bag so that toner
powder does not spill out of the drum unit.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
e
f
<Drum unit>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
50
Unpack the new drum unit.
Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Routine maintenance
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
g
Put the drum unit and toner cartridge
assembly back into the machine.
Do not close the front cover of the
machine.
A
Resetting the drum counter
A
When you replace a drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
Important
Do not reset the drum counter when you
only replace the toner cartridge.
a
With the front cover still open, press
Clear.
Replace Drum?
a
1.Yes
b
2.No
Select ab or OK
b
To confirm you are installing a new
drum, press 1.
c
When the LCD shows Accepted, close
the front cover of the machine.
51
B
Troubleshooting
B
If you think there is a problem with your machine, check each of the items below first and then
follow the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Identifying your problem
First, check the following:
 The machine's power cord is connected correctly and the machine’s power switch is turned on.
If the machine does not turn on after connecting the power cord, see Other difficulties
uu page 77.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer.
 LCD Messages
(See Error and maintenance messages uu page 53)
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
 Printing difficulties uu page 72
 Paper handling difficulties uu page 74
Copying problems:
 Copying difficulties uu page 75
Scanning problems:
 Scanning difficulties uu page 75
Software and Network problems:
 Software difficulties uu page 75
 Network difficulties uu page 76
52
B
Troubleshooting
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
Access Denied
The function you want to use is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Access Error
The device is removed from
the USB direct interface while
the data is processing.
Press Stop/Exit. Reinsert the device and try to
print with Direct Print.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Pull out the drum unit and toner cartridge
assembly, take out the toner cartridge, and put
it back into the drum unit again. Put the drum
unit and toner cartridge assembly back in the
machine.
Cooling Down
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a
while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
not blocked by something.
The front cover is not
completely closed.
Close the front cover of the machine.
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF is open while loading
a document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
 Close the fuser cover of the machine.
Wait for a while
Cover is Open
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
 Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
(See Paper is jammed at the back of the
machine uu page 63.)
53
B
Error Message
DIMM Error
Cause
 The DIMM is not installed
correctly.
 The DIMM is broken.
 The DIMM does not meet
the required specifications.
Action
 Turn off the machine and remove the
DIMM.
(See Advanced User's Guide: Installing
extra memory.)
 Confirm the DIMM meets the required
specifications.
(See Advanced User's Guide: Memory
board.)
 Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
 If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide: Installing
extra memory.)
Document Jam
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit uu page 59 or Using the automatic
document feeder (ADF) uu page 23.
Drum Error
The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit.
The toner cartridge is placed in
the machine without the drum
unit.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
It is time to replace the drum
unit.
Replace the drum unit.
Duplex Disabled
The back of the machine is not
closed completely.
Close the back cover of the machine.
Fuser Error
The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
for 15 minutes with the power on.
Drum Stop
(See Cleaning the corona wire uu page 45.)
(See Replacing the drum unit uu page 48.)
The fuser unit is too hot.
Jam Duplex
The paper is jammed in the
duplex tray or the fuser unit.
See Paper is jammed in the duplex tray
uu page 70.
Jam Inside
The paper is jammed inside the
machine.
See Paper is jammed inside the machine
uu page 66.
The toner cartridge is placed in
the machine without the drum
unit.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Jam MP Tray
The paper is jammed in the MP
tray of the machine.
See Paper is jammed in the MP tray
uu page 61.
Jam Rear
The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine uu page 63.
54
Troubleshooting
Error Message
Cause
Action
Jam Tray 1
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in paper tray 1 or tray 2
uu page 62.
Limit Exceeded
The printing limit set by Secure
Function Lock 2.0 was
reached.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error
The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
Jam Tray 2
For detailed information uu Network User's
Guide: Store Print Log to Network
Manual Feed
Manual was selected as the
paper source when there was
no paper in the MP tray.
Place paper in the MP tray. If the machine is in
Pause mode, press Start. (See Loading paper
in the multi-purpose tray (MP tray)
uu page 11)
No HUB Support
A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper
The machine is out of paper in
the specified tray or all trays, or
paper is not correctly loaded in
the paper tray.
Do one of the following:
 Refill paper in the paper tray shown on the
LCD. Make sure the paper guides are set to
the correct size.
 Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
No Toner
The toner cartridge or the drum
unit and toner cartridge
assembly is not installed
correctly.
Remove the drum unit and toner cartridge
assembly, remove the toner cartridge from the
drum unit, and re-install the toner cartridge
back into the drum unit again. Re-install the
drum unit and toner cartridge assembly back in
the machine. If the problem continues, replace
the toner cartridge.
(See Replacing the toner cartridge
uu page 39.)
No Tray
The standard paper tray is not
installed or not installed
correctly.
Re-install the standard paper tray.
Not Available
The requested function is not
permitted to all User IDs by
Secure Function Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
55
B
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Copy operation in process
Do one of the following:
 Press Start to copy the scanned pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
 Add optional memory.
(See Advanced User's Guide: Memory
board.)
Print operation in process
Do one of the following:
 Reduce the print resolution.
(See Software User's Guide: Printing (for
Windows®) or Printing and Faxing (for
Macintosh).)
 Add optional memory.
(See Advanced User's Guide: Memory
board.)
Out of Memory
The machine’s memory is full.
Secure Print Data
is full.
Print Unable XX
Press Stop/Exit and delete the previously
stored secure print data.
(See Software User's Guide: Secure Print
Key.)
The machine has a mechanical
problem.
Do one of the following:
 Turn the power switch off, wait a few
minutes, and then turn it on again.
 If the problem continues, call Brother
Customer Service.
Protected Device
The protect switch of the USB
Flash memory drive is on.
Turn off the protect switch of the USB Flash
memory drive.
Rename the File
There is already a file on the
USB Flash memory drive with
the same name as the file you
are trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying to
save.
Replace Parts
Drum
It is time to replace the drum
unit.
Replace the drum unit.
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
56
(See Replacing the drum unit uu page 48.)
(See Resetting the drum counter uu page 51.)
Troubleshooting
Error Message
Cause
Action
Replace Parts
It is time to replace the fuser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
Fuser Unit
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Parts
Laser Unit
It is time to replace the laser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace Laser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Parts
PF Kit 1
It is time to replace the paper
feeding kit.
PF Kit 2
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
B
To replace PF Kit call Brother Customer
Service at:
PF Kit MP
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner
Scan Unable XX
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
The machine has a mechanical
problem.
Replace the toner cartridge.
(See Replacing the toner cartridge
uu page 39.)
 Turn the power switch off, and then turn it
on again.
 If the problem continues, call Brother
Customer Service.
Document is too long for
duplex scanning.
Press Stop/Exit. Use a suitable size of paper
for duplex scanning.
(See Paper capacity of the paper trays
uu page 19.)
Size Error
The paper size defined in the
printer driver is not suitable for
the tray you are using.
Choose a paper size which is supported by the
tray shown on the LCD.
(See Paper Size uu page 16.)
57
Error Message
Cause
Action
Size Error DX
The paper size defined in the
printer driver and the control
panel menu is not suitable for
automatic duplex printing.
Press Stop/Exit. Choose a paper size which is
supported by the duplex tray.
The paper in the tray is not the
correct size and is not suitable
for automatic duplex printing.
Press Start. Load the correct size of paper in
the tray and set the “Paper Size” (Menu, 1, 1,
2).
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 1, 2).
(See Paper Size uu page 16.)
Toner Low
If the LCD shows Toner Low
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
Order a new toner cartridge now so a
replacement toner cartridge will be available
when the LCD shows Replace Toner.
Too Many Files
There are too many files stored
on the USB Flash memory
drive.
Reduce the number of files stored on the USB
Flash memory drive.
Unusable Device
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then on
again.
A USB device or USB Flash
memory drive that is encrypted
or not supported has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface.
The machine cannot find paper
of the same size in another tray
when the paper tray in use has
run out of paper during a copy
operation.
Load the paper in the paper tray shown on the
LCD.
Remove the
Device. Turn the
power off and
back on again.
Unusable Device
Wrong Paper Size
58
See the specifications for supported USB Flash
memory drives in Printing data from a USB
Flash memory drive or digital camera
supporting mass storage uu page 26.
Troubleshooting
Document Jams
Document is jammed in the
top of the ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
B
Document is jammed under
the document cover
a
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
B
Pull the jammed document out to the
right.
Pull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d
e
B
B
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
Close the ADF cover.
Press Stop/Exit.
d
e
Close the document cover.
Press Stop/Exit.
59
Removing small documents
jammed in the ADF
a
b
c
d
60
B
Document is jammed at the
output tray
Lift the document cover.
a
Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
Close the document cover.
Press Stop/Exit.
B
Troubleshooting
Paper Jams
d
B
Always remove all paper from the paper tray
and straighten the stack when you add new
paper. This helps prevent paper jams and
multiple sheets of paper from feeding through
the machine at the same time.
Paper is jammed in the MP
tray
When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
1
B
If the LCD shows Jam MP Tray, follow
these steps:
a
b
Remove the paper from the MP tray.
Remove any jammed paper from in and
around the MP tray.
e
c
B
Press Start to resume printing.
Fan the paper stack, and then put it back
in the MP tray.
61
Paper is jammed in paper
tray 1 or tray 2
b
Use both hands to slowly pull out the
jammed paper.
B
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:
a
Pull the paper tray completely out of the
machine.
For Jam Tray 1:
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
c
Make sure that the paper is below the
maximum paper mark (
) in the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots.
d
Put the paper tray firmly back in the
machine.
For Jam Tray 2:
62
Troubleshooting
Paper is jammed at the back
of the machine
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Press the front cover release button and
then open the front cover.
c
B
Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
B
63
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d
64
Open the back cover.
Troubleshooting
WARNING
f
Using both hands, gently pull the
jammed paper out of the fuser unit.
g
Close the fuser cover (1).
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
e
Pull the green tabs at the left and right
hand sides toward you and fold down
the fuser cover (1).
B
1
h
Close the back cover.
1
65
i
Put the drum unit and toner cartridge
assembly back into the machine.
Paper is jammed inside the
machine
If the LCD shows Jam Inside, follow these
steps:
j
66
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the
machine.
c
Use both hands to slowly pull out the
jammed paper.
Close the front cover of the machine.
B
Troubleshooting
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
d
Press the front cover release button and
then open the front cover.
e
Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
B
67
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Note
The drum unit and toner cartridge are two
separate parts. Make sure both are
installed as an assembly. If the toner
cartridge is placed in the machine without
the drum unit, the messages
Drum Error or Jam Inside may be
displayed.
68
Troubleshooting
f
g
Push down the green lock lever and take
the toner cartridge out of the drum unit.
Remove the jammed paper if there is
any inside the drum unit.
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
h
Put the drum unit and toner cartridge
assembly back into the machine.
i
j
Close the front cover of the machine.
B
Put the paper tray firmly back in the
machine.
Note
If you turn off the machine while
Jam Inside is displayed, the machine
will print incomplete data from your
computer. Before you turn on the
machine, delete the job from the print
spooler on your computer.
69
Paper is jammed in the duplex
tray
If the LCD shows Jam Duplex, follow these
steps:
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the
machine.
c
70
WARNING
B
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
d
Using both hands, gently pull the
jammed paper out of the back of the
machine.
e
Close the back cover.
Open the back cover.
Troubleshooting
f
g
Pull the duplex tray completely out of the
machine.
Pull the jammed paper out of the
machine or out of the duplex tray.
h
Make sure that the jammed paper does
not remain under the machine from
static electricity.
i
j
Put the duplex tray back in the machine.
Put the paper tray firmly back in the
machine.
B
71
If you are having difficulty with your machine
In USA:
Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on
your model page to download the other manuals.
Important
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/.
• Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Printing difficulties
Difficulties
Suggestions
No printout.
Check that the correct printer driver has been installed and selected.
Check to see if the LCD is showing an error message.
See Error and maintenance messages uu page 53.
Check that the machine is online:
(Windows® 7 and Windows Server® 2008 R2)
Click the
(Start) button and then Devices and Printers. Right-click Brother
DCP-XXXX Printer and click See What's Printing. Click Printer and make sure
Use Printer Offline is unchecked.
(Windows Vista® and Windows Server® 2008)
Click the
(Start) button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.
(Windows® XP and Windows Server® 2003)
Click the Start button and choose Printers and Faxes. Right-click Brother
DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has
stopped printing.
Press Stop/Exit.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
The machine prints unexpectedly
or it prints garbage.
Press Stop/Exit to cancel print jobs.
72
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
See Unscannable and unprintable areas uu page 15.
Check the settings in your application to make sure that it is set up to work with
your machine.
B
Troubleshooting
Printing difficulties (continued)
Difficulties
Suggestions
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
See Quick Setup Guide.
The machine does not print on both
sides of the paper even though the
printer driver is set for Duplex.
Check the paper size setting in the printer driver. You need to choose Letter, Legal
The machine does not change to
Direct Print mode when a USB
flash memory drive is connected to
the USB direct interface.
When the machine is in Deep Sleep mode, the machine does not wake up even if
you connect a USB flash memory drive to the USB direct interface.
Press Stop/Exit to wake up the machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
or Folio paper that is 16 to 28 lb (60 to 105 g/m2).
Check that the back cover is firmly closed and the duplex tray is firmly installed.
Add optional memory.
See Advanced User's Guide: Installing extra memory.
The machine does not print from
Adobe® Illustrator ®.
Try to reduce the print resolution.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
Poor print quality
B
See Improving the print quality uu page 78.
73
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper.
If the LCD shows the Paper Jam message and you still have a problem, see Error
and maintenance messages uu page 53.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not selected in the printer driver.
Clean the paper pick-up roller.
See Advanced User's Guide: Cleaning the paper pick-up rollers.
The machine does not feed paper
from the MP tray.
Make sure that MP Tray is selected in the printer driver.
The machine does not feed paper
from the MP Tray when using a
large stack of paper.
Fan the paper well and make sure the paper is under the maximum paper
mark (1). Stagger the pages and put them in the tray until you feel the top page
touch the feed rollers as shown in the illustration.
Fan the paper well and put it back in the tray firmly.
1
How do I print on envelopes?
74
You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Troubleshooting
Copying difficulties
Difficulties
Suggestions
Cannot make a copy.
See How to copy uu page 25.
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and
the white bar and white plastic above them.
See Cleaning the corona wire uu page 45.
See Advanced User's Guide: Cleaning the scanner.
Copies are blank.
Make sure you are loading the document correctly.
See Using the automatic document feeder (ADF) uu page 23 or Using the
scanner glass uu page 24.
Scanning difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows®)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x – 10.7.x users can also scan documents using the ICA Scanner
Driver
See Software User's Guide: Scanning a document using the ICA driver (Mac OS
X 10.6.x or greater).
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Network scanning does not work.
See Network difficulties uu page 76.
Cannot scan.
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
(Windows® only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
75
B
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network.
If you are having Network problems.
See Network User's Guide.
Make sure your machine is powered on and is online and in Ready mode. Print
the Network Configuration Report to verify your Network settings are correct.
See Advanced User's Guide: Network Configuration Report.
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
The network scanning feature
does not work.
(Windows® and Macintosh)
The network scanning feature may not work due to your firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
 In Name: Enter any description, for example Brother NetScan.
 In Port number: Enter 54925.
 In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
(Macintosh)
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.
The Brother software cannot be
installed.
(Windows®)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other programs to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
76
Troubleshooting
Other difficulties
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine's power cord directly into a different known working wall outlet and
turn on the machine.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows®)
You need the following settings to print EPS data:
a
For Windows® 7 and Windows Server ® 2008 R2:
Click the
(Start) button and then Devices and Printers.
For Windows Vista® and Windows Server® 2008:
Click the
(Start) button, Control Panel, Hardware and Sound, and
then Printers.
For Windows® XP and Windows Server ® 2003:
Click the Start button, and select Printers and Faxes.
b
Right-click the Brother DCP-XXXX BR-Script3 icon and select
Properties 1.
c
From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print EPS data at the machine via a
network. To install the BR-Script3 printer driver over the network, visit the Brother
Solutions Center at http://solutions.brother.com/.
1
For Windows® 7 and Windows Server® 2008 R2:
Printer properties, and Brother DCP-XXXX BR-Script3 if necessary
77
B
Improving the print quality
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections and try printing
a different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a
To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
uu page 18.)
b
Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print
quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
Recommendation
 Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to side
several times to spread the toner evenly inside the cartridge.
 If the LCD shows Replace Toner, put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault.
See Product Safety Guide: Choosing a location.
 If the whole page is too light, Toner Save may be turned on. Turn
off Toner Save in the machine's menu settings or Toner Save
Mode in the Printer Properties of the driver.
See Advanced User's Guide: Toner Save.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
 Clean the corona wire of the drum unit.
See Cleaning the corona wire uu page 45.
 Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 Put in a new drum unit.
See Replacing the drum unit uu page 47.
78
B
Troubleshooting
Examples of poor print
quality
Recommendation
 Make sure that you use paper that meets our specifications.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
See Acceptable paper and other print media uu page 18.
 Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading.
See Product Safety Guide: Choosing a location.
 Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 Put in a new drum unit.
See Replacing the drum unit uu page 47.
 Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause this problem.
See Acceptable paper and other print media uu page 18.
 Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting.
See Paper Type uu page 16.
See Software User's Guide: Printing (for Windows®).
Ghosting
See Software User's Guide: Printing and Faxing (for Macintosh).
B
 Choose Reduce Ghosting mode in the printer driver.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
 Put in a new drum unit.
See Replacing the drum unit uu page 47.
 Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
79
Examples of poor print
quality
Recommendation
 Make sure that you use paper that meets our specifications. Roughsurfaced paper may cause the problem.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
See Acceptable paper and other print media uu page 18.
 Clean the corona wire of the drum unit.
See Cleaning the corona wire uu page 45.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
 The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
 Make sure that you use paper that meets our specifications.
See Acceptable paper and other print media uu page 18.
 Choose Thick Paper mode in the printer driver, choose Thick in the
machine’s Paper Type menu setting or use thinner paper than you
are currently using.
See Paper Type uu page 16.
See Software User's Guide: Printing (for Windows®).
Hollow print
See Software User's Guide: Printing and Faxing (for Macintosh).
 Check the machine’s environment. Conditions such as high humidity
can cause hollow print.
See Product Safety Guide: Choosing a location.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
 Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a).
See Cleaning the corona wire uu page 45.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
All black
80
Troubleshooting
Examples of poor print
quality
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
Recommendation
 Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
See Acceptable paper and other print media uu page 18.
 Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting.
See Paper Type uu page 16.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
 The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
 The drum unit may be damaged. Put in a new drum unit.
SeeReplacing the drum unit uu page 47.
 Clean the corona wire inside the drum unit.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
See Cleaning the corona wire uu page 45.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
B
Lines across the page
 Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
See Product Safety Guide: Choosing a location.
 If the problem is not solved after printing a few pages, put in a new
drum unit.
See Replacing the drum unit uu page 47.
White lines, bands or ribbing
across the page
81
Examples of poor print
quality
Recommendation
 Make 10-15 copies of a blank, white sheet of paper. If the problem is
not solved after printing the blank pages, the drum unit may have
foreign material, such as glue from a label, stuck on the drum. Clean
the drum unit.
See Advanced User's Guide: Cleaning the drum unit.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
Black Spots at 3.7 in.
(94 mm) intervals
 If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. Clean the drum unit.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the
page
See Advanced User's Guide: Cleaning the drum unit.
 Make sure that you use paper that meets our specifications.
See Acceptable paper and other print media uu page 18.
 Do not use paper that has clips or staples because they will scratch
the surface of the drum.
 If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
 The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
82
Troubleshooting
Examples of poor print
quality
Recommendation
 Clean the corona wire inside the drum unit by sliding the green tab.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Printed pages have toner
stains down the page
See Cleaning the corona wire uu page 45.
 Make sure the green tab of the corona wire is at the home position (a).
 The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
 The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 Make sure that foreign material such as a torn piece of paper, sticky
notes or dust is not inside the machine and around the drum unit and
toner cartridge.
 The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 39.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 47.
B
White lines down the page
FGH
ABCDE ijk
h
fg
e
d
abc
ABCD
abcde
01234
Image skewed
 Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
 Set the paper guides correctly.
See Loading paper and print media uu page 9.
 If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) uu page 11.
 The paper tray may be too full.
See Loading paper and print media uu page 9.
 Check the paper type and quality.
See Acceptable paper and other print media uu page 18.
 Check for loose objects such as torn paper inside the machine.
 If the problem only occurs during duplex printing, check for torn paper
in the duplex tray, verify that the duplex tray is inserted completely
and verify that the back cover is closed completely.
83
Examples of poor print
quality
Recommendation
 Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
See Acceptable paper and other print media uu page 18.
See Product Safety Guide: Choosing a location.
Curled or wavy
 If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
 Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
 Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
 Make sure that paper is loaded correctly.
B DEFGH
abc efghijk
A CD
bcde
1 34
See Loading paper and print media uu page 9.
 Check the paper type and quality.
See Acceptable paper and other print media uu page 18.
 Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Wrinkles or creases
EFGHIJKLMN
ABCDEFG
 Make sure that envelopes are printed with the back cover (face-up
output tray) opened.
See Printing on thick paper, labels and envelopes from the MP tray
uu page 13.
 Check the envelope type and quality.
See Acceptable paper and other print media uu page 18.
Envelope Creases
 Make sure envelopes are fed only from the MP tray.
See Loading paper in the multi-purpose tray (MP tray) uu page 11.
 Choose Improve Toner Fixing mode in the printer driver.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Poor fixing
84
Troubleshooting
Examples of poor print
quality
Recommendation
 Choose Reduce Paper Curl mode in the printer driver.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
 Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Curled
B
85
Machine Information
Checking the Serial Number
B
How to reset the machine
a
Press Menu, 1, 9.
B
19.Reset
You can see the machine’s Serial Number on
the LCD.
a
1.Network
2.All Settings
Select ab or OK
Press Menu, 6, 2.
62.Serial No.
XXXXXX-XXXXXXXXX
b
b
Press a or b to choose the reset function
you want to use.
Press OK.
c
Do one of the following;
 To reset the settings, press 1 and go
to step d.
Press Stop/Exit.
Reset functions
 To exit without making changes,
press 2 and go to step e.
B
The following reset functions are available:
1 Network
d
You can reset the internal print server
back to its default factory settings such as
the password and IP address information.
 To reset the machine press 1. The
machine will begin the reset.
 To exit without resetting the
machine, press 2. Go to step e.
2 All Settings
You can reset all the machine's settings
back to the settings that were set at the
factory.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
86
You will be asked to reset the machine.
Do one of the following;
e
Press Stop/Exit.
Note
You can also reset the Network settings
by pressing Menu, 5, 0.
B
C
Menu and features
On-screen
programming
C
C
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
How to access the menu
mode
a
b
C
Press Menu.
Choose an option.
 Press 1 for General Setup menu.
 Press 2 for Copy menu.
 Press 3 for Printer menu.
C
 Press 4 for USB Direct I/F menu.
 Press 5 for Network menu.
 Press 6 for Machine Info. menu.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
87
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
To accept
To exit
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
1.General Setup
1.Paper
1.Paper Type
1.MP Tray
Thin
Sets the type of paper
in the paper tray.
16
Sets the type of paper
in the paper tray.
16
Sets the type of paper
in the paper tray.
16
Plain*
Page
Thick
Thicker
Recycled Paper
Label
2.Tray#1
Thin
Plain*
Thick
Thicker
Recycled Paper
3.Tray#2
Thin
(This menu
appears if you
have installed
the optional
lower tray on
DCP-8150DN
or
DCP-8155DN.)
Plain*
Thick
Thicker
Recycled Paper
See Advanced User's Guide.
See Quick Setup Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
88
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
1.General Setup
1.Paper
2.Paper Size
1.MP Tray
A4
16
(Continued)
(Continued)
Sets the size of the
paper in the paper
tray.
Sets the size of the
paper in the paper
tray.
16
Sets the size of the
paper in the paper
tray.
16
Letter*
Page
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
2.Tray#1
A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
3.Tray#2
A4
(This menu
appears if you
have installed
the optional
lower tray on
DCP-8150DN
or
DCP-8155DN.)
Letter*
C
Legal
Executive
A5
B5
B6
Folio
2.Beeper
—
—
Low
Med*
Adjusts the volume
level of the beeper.
See
.
High
Off
See Advanced User's Guide.
See Quick Setup Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
89
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup
3.Ecology
1.Toner Save
—
On
Increases the page
yield of the toner
cartridge.
See
(Continued)
Off*
2.Sleep Time
—
Range varies
depending on
models.
.
Conserves power.
03Min*
4.Quiet Mode
—
—
5.Tray Use
1.Copy
—
On
Off*
Tray#1 Only
Tray#2 Only
Decreases printing
noise.
Chooses the tray that
will be used for COPY
mode.
17
Chooses the tray that
will be used for Print
mode.
17
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear if you
have installed the
optional lower tray
on DCP-8150DN
or DCP-8155DN.)
2.Print
—
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear if you
have installed the
optional lower tray
on DCP-8150DN
or DCP-8155DN.)
6.LCD Contrast
—
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
See Advanced User's Guide.
See Quick Setup Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
90
Adjusts the contrast
of the LCD.
See
.
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup
7.Security
1.Function Lock
—
—
Can restrict selected
machine operations
for up to 25 individual
users and all other
non-authorized Public
users.
See
.
2.Setting Lock
—
—
Stops unauthorized
users from changing
the machine’s current
settings.
1.Glass ScanSize
—
A4
Adjusts the scan area
of the scanner glass
to the size of the
document.
You can set your own
default settings for the
data compression
ratio.
See
.
Chooses the duplex
scanning format.
See
.
(Continued)
8.Document Scan
Letter*
Legal/Folio
(Legal/Folio
is available for
DCP-8150DN
and
DCP-8155DN)
2.File Size
1.Color
Small
Medium*
Large
2.Gray
Small
Medium*
Large
3.Duplex Scan
—
(DCP-8155DN)
9.Reset
1.Network
Long edge*
Short edge
—
1.Reset
2.Exit
2.All Settings
—
1.Reset
2.Exit
0.Local Language
—
—
(in USA)
English*
Restores all network
settings to factory
default.
86
Restores all the
machine settings to
factory default.
Allows you to change
the LCD language for
your country.
See .
Español
See Advanced User's Guide.
See Quick Setup Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
91
C
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Copy
1.Quality
—
Auto*
You can choose the
Copy resolution for
your type of
document.
See
Text
Photo
Graph
2.Brightness
—
-nnnno+
Adjust the brightness
for copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
92
Adjusts the contrast
for copies.
.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
1.Emulation
—
Auto(EPSON)*
Chooses the
emulation mode.
See
Auto(IBM)
.
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
2.Print Options
1.Internal Font
1.HP LaserJet
2.BR-Script 3
3.Duplex
2.Configuration
—
Prints a list of the
machine’s printer
settings.
3.Test Print
—
Prints a test page.
—
On(Long Edge)
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Short Edge)
Off*
4.Auto Continue
—
On*
Off
5.Reset Printer
Prints a list of the
machine’s internal
fonts.
—
1.Reset
2.Exit
If this setting is
enabled the machine
will automatically
clear a paper size
error, and will use any
compatible paper
from the other paper
trays.
C
Restores the printer
settings to the original
factory default
settings.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
93
Level 1
Level 2
Level 3
Options
Descriptions
4.USB Direct I/F
1.Direct Print
1.Paper Size
A4
Sets the paper size
when printing directly
from the USB flash
memory drive.
26
Sets the media type
when printing directly
from the USB flash
memory drive.
26
Sets the page style
when printing multiple
pages directly from
the USB Flash
memory drive.
27
Sets the page
orientation when
printing directly from
the USB Flash
memory drive.
27
Enables or disables
the page collation
when printing directly
from the USB Flash
memory drive.
27
Letter*
Legal
Page
Executive
A5
A5 L
A6
B5
B6
Folio
2.Media Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Label
3.Multiple Page
1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
4.Orientation
Portrait*
Landscape
5.Collate
On*
Off
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
94
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
4.USB Direct I/F
1.Direct Print
6.Print Quality
Normal*
27
(Continued)
(Continued)
Sets the print quality
option when printing
directly from the USB
Flash memory drive.
Sets the PDF option
whether to print
comments (Markup)
or stamps in the PDF
file along with the text.
27
Sets the index print
option, simple format
or details.
27
Fine
7.PDF Option
Document*
Document&Markup
Document&Stamps
8.Index Print
Simple*
Details
2.Scan to USB
1.Resolution
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Sets the resolution to
send the scanned
data to USB Flash
memory drive.
Page
See
.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
2.File Name
—
Enter the file name of
the scanned data.
C
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
95
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
5.Network
1.TCP/IP
1.Boot Method
—
Auto*
Chooses the BOOT
method that best
suits your needs.
See .
Static
RARP
BOOTP
DHCP
(IP Boot
Tries)
—
2.IP Address
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
3.Subnet Mask
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
4.Gateway
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
BRNXXXXXXXXXXXX
Enter the Node
name. (Up to 32
characters)
Auto*
Chooses the WINS
configuration mode.
[00000-32767]
5.Node Name —
6.WINS Config
00003*
—
Static
7.WINS Server
—
Primary
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
96
Specifies the
number of attempts
the machine will try
to obtain an IP
address when the
Boot Method is
set to any setting
except Static.
Specifies the IP
address of the
primary or
secondary WINS
server.
Menu and features
Level 1
Level 2
Level 3
Level 4
5.Network
1.TCP/IP
8.DNS Server —
(Continued)
(Continued)
Options
Descriptions
Page
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
See .
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
9.APIPA
—
On*
Off
0.IPv6
—
On
Off*
2.Ethernet
—
—
Auto*
100B-FD
Automatically
allocates the IP
address from the
link-local address
range.
Enable or Disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
http://solutions.
brother.com/ for
more information.
Chooses the
Ethernet link mode.
100B-HD
10B-FD
10B-HD
3.Status
—
—
Active 100B-FD
Active 100B-HD
C
Shows the Ethernet
link status.
Active 10B-FD
Active 10B-HD
Inactive
4.MAC Address
—
—
—
Shows the MAC
address of the
machine.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
97
Level 1
Level 2
Level 3
5.Network
5.Scan To FTP —
Level 4
Options
Descriptions
Page
—
Color 100 dpi*
Chooses the file
format to send the
scanned data via
FTP.
See .
(Continued)
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
6.ScanTo Network
—
—
®
(Windows )
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
You can scan a
black and white or
color document
directly to a CIFS
server on your local
network or on the
Internet.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
0.Network Reset
—
—
1.Reset
2.Exit
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
98
Restore all network
settings to the
factory defaults.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
6.Machine Info.
1.Date&Time
1.Date&Time
—
Puts the date and
time on the LCD.
See .
2.Auto Daylight
On
Changes for Daylight
Saving Time
automatically.
See
See .
Off*
3.Time Zone
UTCXXX:XX
Sets the time zone
for your country.
2.Serial No.
—
—
You can check the
serial number of your
machine.
3.Page Counter
—
Total
You can check the
number of total
pages the machine
has printed during its
life.
List
Copy
Print
4.User Settings
—
—
Lists your settings.
5.Network Config
—
—
Lists your Network
settings.
6.Drum Dot Print
—
—
Prints the drum dot
check sheet.
7.Parts Life
1.Drum
—
2.Fuser
—
3.Laser
—
4.PF Kit MP
—
You can check the
percentage of a
machine part’s life
that remains
available.
5.PF Kit 1
—
6.PF Kit 2
—
.
86
See
.
(PF Kit 2 appears
only if you installed
the optional paper
tray on DCP-8150DN
or DCP-8155DN.)
C
See Advanced User's Guide.
See Quick Setup Guide.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
99
Entering text
C
When setting certain menu selections, you will need to type text characters. The numeric keys
have letters printed on them. The keys: 0, # and l do not have printed letters because they are
used for special characters.
Press the appropriate numeric key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
@
.
/
1
@
.
/
1
@
2
a
b
c
A
B
C
2
a
b
3
d
e
f
D
E
F
3
d
e
4
g
h
i
G
H
I
4
g
h
5
j
k
l
J
K
L
5
j
k
6
m
n
o
M
N
O
6
m
n
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
t
u
9
w
x
y
z
W
X
Y
Z
9
For menu selections that do not allow lower case letter selection, please use this reference table.
Press Key
one time
two times
three times
four times
five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
To enter a space, press c twice between characters.
Making corrections
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the
incorrect character, and then press Clear.
Repeating letters
To enter a letter on the same key as the previous letter, press c to move the cursor right before
pressing the key again.
100
Menu and features
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK
to choose it. The symbols and characters below will appear depending on your menu selection.
Press l
for
(space) ! " # $ % & ’ ( ) l + , - . /
Press #
for
:;<=>?@[]^_\~‘|{}
Press 0
for
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖŒÚÙÛ0
C
101
D
Specifications
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit us at http://www.brother.com/ for details.
Model
DCP-8110DN
Printer Type
Laser
Print Method
Electrophotographic Laser Printer
Memory Capacity
DCP-8150DN
Standard
64 MB
128 MB
Optional
1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB
LCD (liquid crystal display)
22 characters × 5 lines
Power Source
110 - 120 V AC 50/60 Hz
Power Consumption 1
(Average)
Dimensions
DCP-8155DN
Peak
Approx. 1200 W at 77 °F (25 °C)
Copying
Approx. 669 W at
77 °F (25 °C)
Approx. 702 W at 77 °F (25 °C)
Copying
(Quiet Mode)
Approx. 336 W at
77 °F (25 °C)
Approx. 350 W at 77 °F (25 °C)
Ready
Approx. 8.1 W at 77 °F (25 °C)
Deep Sleep
Approx. 1.2 W
Approx. 1.4 W
DCP-8150DN, DCP-8155DN
17.6 in.
(447 mm)
19.3 in.
(491 mm)
1
USB connections to PC
102
16.3 in.
(415 mm)
Specifications
Model
DCP-8110DN
Dimensions
DCP-8110DN
DCP-8150DN
DCP-8155DN
(Continued)
16.7 in.
(423 mm)
15.9 in.
(405 mm)
Weights (with consumables)
Noise Level
Sound
Pressure
34.4 lb (15.6 kg)
Printing
LPAm = 59 dB (A)
Ready
LPAm = 37 dB (A)
Printing
(Quiet Mode)
LPAm = 54 dB (A)
Sound Power Printing
Temperature
Humidity
16.3 in.
(415 mm)
35.5 lb (16.1 kg)
LWAd = 6.64 B (A) LWAd = 6.58 B (A)
Ready
LWAd = 4.62 B (A) LWAd = 4.60 B (A)
Printing
(Quiet Mode)
LWAd = 6.4 B (A)
Operating
50 °F to 90.5 °F (10 to 32.5 °C)
Storage
32 °F to 104 °F (0 to 40 °C)
Operating
20 to 80% (without condensation)
Storage
10 to 90% (without condensation)
ADF (automatic document feeder)
36.4 lb (16.5 kg)
Up to 50 pages (DCP-8150DN and DCP-8155DN)
Up to 35 pages (DCP-8110DN)
D
For best results we recommend:
Temperature: 68 °F to 86 °F (20 °C to 30 °C)
Humidity: 50% to 70%
Paper: 20 lb (80 g/m2)
103
Document Size
Model
Document Size
(Single-sided)
Document Size
(2-sided (Duplex))
104
D
DCP-8110DN
DCP-8150DN
DCP-8155DN
ADF Width
5.8 to 8.5 in. (147.3 to 215.9 mm)
ADF Length
5.8 to 14.0 in. (147.3 to 355.6 mm)
Scanner Glass Width
Max. 8.5 in. (215.9 mm)
Scanner Glass
Length
Max. 11.8 in.
(300.0 mm)
ADF Width
-
5.8 to 8.5 in.
(147.3 to
215.9 mm)
ADF Length
-
5.8 to 14.0 in.
(147.3 to
355.6 mm)
Max. 14.0 in. (355.6 mm)
Specifications
Print media
D
Model
Paper Input
DCP-8110DN
Paper Tray
(Standard)
DCP-8150DN
DCP-8155DN
Paper Type
Plain Paper, Thin Paper, Recycled Paper
Paper Size
Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO),
A6, Executive, Legal, Folio
Paper Weight 16 to 28 lb (60 to 105 g/m 2)
Multipurpose tray
(MP tray)
Maximum
Paper
Capacity
Up to 250 sheets of 20 lb (80 g/m 2) Plain paper
Paper Type
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick
Paper Size
Width: 3 to 8.5 in (76.2 to 215.9 mm)
Length: 5 to 14 in (127.0 to 355.6 mm)
Paper Weight 16 to 43 lb (60 to 163 g/m 2)
Paper Tray 2
(Optional)
Maximum
Paper
Capacity
Up to 50 sheets of 20 lb (80 g/m 2) Plain paper
Paper Type
-
Plain Paper, Thin Paper,
Recycled Paper
Paper Size
-
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO),
Executive, Legal, Folio
Paper Weight Maximum
Paper
Capacity
Paper
1
Up to 500 sheets of 20 lb (80 g/m2)
Plain paper
Face-Down Output Tray
Up to 150 sheets of 20 lb (80 g/m 2) Plain Paper (face-down
delivery to the face-down output paper tray)
Face-Up Output Tray
One sheet (face-up delivery to the face-up output tray)
Output 1
Duplex
-
16 to 28 lb (60 to 105 g/m2)
Automatic
Duplex
Printing
Paper Type
Plain Paper, Thin Paper, Recycled Paper
Paper Size
Letter, Legal, Folio
Paper Weight 16 to 28 lb (60 to 105 g/m 2)
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
105
D
Copy
D
Model
DCP-8110DN
Copy Width
Max. 8.27 in. (210 mm)
Automatic 2-sided (Duplex) Copy
-
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
1
1
From Ready mode and standard tray
106
DCP-8155DN
Yes (from ADF)
Up to 1200 × 600 dpi
Resolution
First Copy Out Time
DCP-8150DN
Less than 10.5 seconds at 73.4 °F (23 °C) / 115 V
Specifications
Scanner
D
Model
DCP-8110DN
DCP-8150DN
DCP-8155DN
Color / Mono
Yes / Yes
TWAIN Compliant
Yes (Windows® XP / Windows Vista ® / Windows® 7 / Mac
OS X 10.5.8, 10.6.x, 10.7.x 1)
WIA Compliant
Yes (Windows® XP / Windows Vista ® / Windows® 7)
ICA Compliant
Yes (Mac OS X 10.6.x, 10.7.x)
Color Depth
48 bit internal / 24 bit external color
Resolution
Up to 19200 × 19200 dpi (interpolated) 2
Up to 1200 × 1200 dpi (optical) 2 (from Scanner Glass)
Up to 1200 × 600 dpi (optical) 2 (from ADF)
Scanning Width
Max. 8.27 in. (210 mm)
Automatic 2-sided (Duplex) Scanning
-
Gray Scale
256 levels
Yes (from ADF)
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200 × 19200 dpi can be selected by using the scanner utility)
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107
Printer
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Model
DCP-8110DN
DCP-8150DN
DCP-8155DN
Automatic 2-sided (Duplex) Print
Yes
Emulations
PCL6, BR-Script3 (PostScript® 3™), IBM Proprinter XL,
Epson FX-850
Resolution
1200 dpi × 1200 dpi, HQ1200 (2400 × 600 dpi) quality,
600 dpi × 600 dpi
Print Speed
(Duplex)
Up to 18 sides/minute (Up to 9 sheets/minute)
Print Speed
Up to 38
pages/minute
(Letter size) 1
Up to 40 pages/minute (Letter size) 1
(Letter size) 1
First Print Time 2
Less than 8.5 seconds at 73.4 °F (23 °C) / 115 V
1
The print speed may vary depending on the type of document you print.
2
From Ready mode and standard tray
108
Specifications
Direct Print feature
Model
1
D
DCP-8110DN
DCP-8150DN
DCP-8155DN
Compatibility
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0
Interface
USB direct interface
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
D
109
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum Speed
Minimum Recommended Hard Disk Space
to install
RAM
RAM
For
Drivers
For
Applications
150 MB
500 MB
1.2 GB
128 MB
256 MB
256 MB
512 MB
Intel® Pentium® 4
or equivalent
64-bit (Intel®64 or
AMD64)
supported CPU
512 MB
1 GB
500 MB
Windows® Intel® Pentium® 4
or equivalent
713
64-bit (Intel®64 or
AMD64)
supported CPU
1 GB
(32-bit)
2 GB
(64-bit)
1 GB
(32-bit)
2 GB
(64-bit)
650 MB
Windows® Windows® Intel® Pentium® II
Operating XP
or equivalent
System
Home 1 3
Windows®
XP
Professional 1 3
Windows® 64-bit (Intel®64 or
XP
AMD64)
Professional supported CPU
x64
Edition 1 3
Windows
Vista® 1 3
110
Supported Supported
PC
PC
Software Interface 2
Functions
Printing, USB,
Scanning
10Base-T/
100 Base -TX
(Ethernet)
Specifications
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Windows
®
Server
2003
(print only
via
network)
Windows
®
Server
2003 x64
Edition
(print only
via
network)
Windows
®
Server
2008
(print only
via
network)
Windows
®
Server
2008 R2
(print only
via
network)
Macintosh Mac OS X
Operating 10.5.8
System
Processor
Minimum Speed
Intel® Pentium® III
or equivalent
Minimum Recommended Hard Disk Space
to install
RAM
RAM
256 MB
512 MB
512 MB
2 GB
512 MB
1 GB
For
Drivers
For
Applications
Supported Supported
PC
PC
Software Interface 2
Functions
50 MB
N/A
Printing
80 MB
400 MB
Printing, USB,
Scanning
10Base-T/
100 Base -TX
(Ethernet)
64-bit (Intel®64 or
AMD64)
supported CPU
Intel® Pentium ® 4
or equivalent
64-bit (Intel®64 or
AMD64)
supported CPU
64-bit (Intel®64 or
AMD64)
supported CPU
PowerPC ®
G4/G5
Intel® Processor
Mac OS X
10.6.x
Intel® Processor
1 GB
2 GB
Mac OS X
10.7.x
Intel® Processor
2 GB
2 GB
1
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
2
Third-party USB ports are not supported.
3
10Base-T/
100 Base -TX
(Ethernet)
Nuance™ PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows
Vista® and Windows® 7.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
111
D
Consumable items
Model
Toner
Cartridge
Inbox
DCP-8110DN
DCP-8150DN
Approx. 2,000
pages Letter or
Approx. 3,000 pages Letter or A4
page 1
A4 page 1
Drum Unit
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Order No.
-
Standard
Approx. 3,000 pages Letter or A4 page 1
TN-720
High Yield
Approx. 8,000 pages Letter or A4 page 1
TN-750
Approx. 30,000 pages Letter or A4 pages (1 page / job) 2
DR-720
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum life is approximate and may vary by type of use.
112
DCP-8155DN
Specifications
Interfaces
Model
USB
D
DCP-8110DN
Hi-Speed USB 2.0
DCP-8150DN
DCP-8155DN
12
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet
(2 meters) long.
Ethernet 3
10BASE-T / 100BASE-TX
Use an Ethernet U/UTP cable category 5 or greater.
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third-party USB ports are not supported.
3
For detailed network specifications, see Network (LAN) uu page 114 and uu Network User's Guide.
D
113
Network (LAN)
D
Note
For more information about the Network specifications, see the Network User's Guide.
Model
DCP-8110DN
DCP-8150DN
DCP-8155DN
LAN
You can connect your machine to a network for Network Printing and
Network Scanning.
Also included is Brother BRAdmin Light 1 2 Network Management software.
Protocols
Security
Protocols
IPv4
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS
Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client
and server, ICMP, Web Services (Print/Scan), SNTP Client
IPv6
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw
Port/Port9100, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET
Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server,
SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan)
Wired
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
1
(For Windows® users) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
2
(For Windows® users) If you require more advanced machine management, use the latest Brother BRAdmin
Professional utility version that is available as a download from http://solutions.brother.com/.
114
E
Index
A
E
Accessories and supplies .......................... ii
ADF (automatic document feeder)
using .....................................................23
Apple Macintosh
See Software User's Guide.
Envelopes ............................. 13, 18, 19, 21
Error messages on LCD .......................... 53
No Paper .............................................. 55
Out of Memory ..................................... 56
Print Unable XX .................................... 56
Scan Unable XX ................................... 57
B
Brother
accessories and supplies ........................ ii
Brother numbers ...................................... i
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
product support ........................................ i
service centers ......................................... i
warranties .............................................. iii
C
Cleaning
corona wire ...........................................45
Consumable items ............................ 37, 38
Control panel overview .............................. 6
ControlCenter2 (for Macintosh)
See Software User's Guide.
ControlCenter4 (for Windows®)
See Software User's Guide.
Copy
keys ........................................................ 6
D
Dimensions ............................................102
Direct print ................................................26
Direct key ..............................................27
specification ........................................109
Document
how to load .................................... 23, 24
Drum unit
cleaning ................................................45
replacing ...............................................47
F
Folio ................................................... 16, 19
G
Gray scale ............................................. 107
H
HELP
LCD messages ..................................... 87
Menu Table .......................................... 88
L
Labels ................................... 11, 18, 19, 22
LCD (liquid crystal display) .................. 6, 87
M
Machine information
how to reset the machine ..................... 86
reset functions ...................................... 86
serial number ....................................... 86
status LED .............................................. 8
Macintosh
See Software User's Guide.
Maintenance, routine
replacing
drum unit ........................................... 47
toner cartridge ................................... 39
Memory ................................................. 102
Menu Table ............................................. 88
Mode, entering
copy ...................................................... 25
scan ........................................................ 7
115
E
N
R
Network
printing
See Network User's Guide.
scanning
See Software User's Guide.
Network connectivity ..............................113
Nuance™ PaperPort™ 12SE
See Software User's Guide. See also Help
in the Nuance™ PaperPort™ 12SE
application to access How-to-Guides.
Replacing
drum unit .............................................. 47
toner cartridge ...................................... 39
Resolution
copy .................................................... 106
print .................................................... 108
scan .................................................... 107
O
Out of Memory message ..........................56
P
Paper .......................................................18
how to load ..............................................9
in multi-purpose tray ..........................11
in paper tray .........................................9
recommended ................................ 18, 19
size ................................................. 16, 18
tray capacity ..........................................19
type ................................................ 16, 18
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................72
document from your computer ..............30
drivers .................................................108
quality ....................................................78
resolution ............................................108
specifications ......................................108
Printing
See Software User's Guide.
Programming your machine .....................87
Q
Quality
printing ..................................................78
116
S
Scan a document to a computer ............. 31
Scanner glass
using ..................................................... 24
Scanning
See Software User's Guide.
Secure Print key ........................................ 7
Serial number
how to find ...............See inside front cover
Service centers ............................................i
Status LED ................................................ 8
T
Text, entering ........................................ 100
Toner cartridge
replacing ............................................... 39
Troubleshooting ....................................... 72
document jam ................................. 59, 60
error messages on LCD ....................... 53
if you are having difficulty
copy quality ....................................... 75
network .............................................. 76
paper handling .................................. 74
print quality ........................................ 78
printing .............................................. 72
scanning ............................................ 75
software ............................................. 75
maintenance messages on LCD .......... 53
paper jam ....................61, 62, 63, 66, 70
W
Warranties
Notice-Disclaimer ................................... iii
Weights ................................................. 103
Windows®
See Software User's Guide.
World Wide Web .........................................i
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.