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FEATURE SHEET
MITEL
IP Desktop – IP Desktop Phones and Peripherals
The Evolution of the Business Telephone
Mitel® offers the industry’s most comprehensive portfolio of IP desktop devices. Designed
with ergonomics and modern office aesthetics in mind, they give users easy, intuitive access
to the feature-rich telephony and advanced desktop applications enabled by Mitel IP
communications platforms.
The Mitel IP phones include affordable entry-level IP phones and sophisticated desktop devices
including Mitel Gigabit Ethernet Stand and Mitel Wireless LAN Stand and applications-rich
IP phones.
Mitel 5302 IP Phone
An economical, entry-level IP desktop device, the 5302 IP Phone is a dual-port,
two line IP phone that supports compression, and is designed for users requiring
access to basic telephony and messaging services.
Mitel 5212 IP Phone
This dual-mode, dual-port, hands-free speakerphone with multiple lines and
easy to read, white backlit graphics display and programmable feature keys is
ideal as a teleworker phone or for users requiring access to more sophisticated
system features.
Mitel 5224 IP Phone
This feature-rich, dual-mode, dual-port, enterprise-class, multi-line IP phone
has a white backlit graphics display, programmable feature keys, context
sensitive soft-keys and full duplex hands-free operation. This phone also
supports peripherals such as audio conferencing, Mitel IP Programmable Key
Modules (PKMs) and the Mitel Line Interface Module for local access. Ideal
for teleworkers and users who must change their feature set to meet
changing needs.
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FEATURE SHEET
Mitel 5330 IP Phone
A full-feature enterprise-class telephone, the 5330 IP Phone provides a large
graphics display with 24 programmable self-labeling keys, superior wideband
audio, and a built-in HTML toolkit for desktop applications development. The
Mitel 5300 Intelligent Phone Applications Suite increases worker productivity
by providing tighter integration between desktop devices and tools used by
enterprise and small business knowledge workers.
Mitel 5340 IP Phone
A full-feature enterprise-class telephone, the 5340 IP Phone provides a large
backlit graphics display with 48 programmable self-labeling keys, six intuitive
call state sensitive soft-keys, superior sound quality with wideband audio, and
a built-in HTML toolkit for desktop applications development. The Mitel 5300
Intelligent Phone Applications Suite increases worker productivity by providing
tighter integration between desktop devices and tools used by enterprise and
small business knowledge workers.
Mitel Navigator
Mitel Navigator® is a breakthrough communications device that radically
enhances the meaning of voice, video, and data convergence on the desktop.
With an entirely new form factor, Navigator delivers an unrivalled user
experience and can be personally tailored for specific horizontal and vertical
market applications.
Mitel Gigabit Ethernet Stand
Ideal for users with high bandwidth requirements, the GigE Stand delivers the
latest technology and advancements in gigabit ethernet connectivity for Mitel
IP phones. This unique peripheral device gives all compatible Mitel IP phones
the ability to migrate as the customer’s network evolves, thereby providing
capital investment protection. This device is supported on the Mitel 5212
IP Phone, Mitel 5224 IP Phone, Mitel 5330 IP Phone, and Mitel 5340 IP Phone.
Mitel Wireless LAN Stand
The innovative design of the WLAN Stand allows your wired Mitel IP phone to
be converted to a wireless device so it can operate as either a wireless client
or an access point that supports voice, data, and video over a wireless network.
This device is supported on the Mitel 5212 IP Phone, Mitel 5224 IP Phone,
Mitel 5330 IP Phone, and Mitel 5340 IP Phone.
2 MITEL FEATURE SHEET IP DESKTOP PHONES AND PERIPHERALS
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Mitel IP Programmable Key Modules
The Mitel IP Programmable Key Module (PKM) 12 and Mitel IP Programmable
Key Module (PKM) 48 let you add 12 or 48 additional programmable keys to
Mitel 5224 IP Phones. By connecting two PKM 48s to the 5224 IP Phone, an
additional 96 keys become available.
Mitel 5310 IP Conference Unit
This full duplex IP conference phone features exclusive acoustic beam forming
technology to eliminate ambient room noise and sidebar conversations. It is
ideal for executive offices or conference rooms. The 5310 IP Conference Unit
is supported on Mitel 5224 IP Phones, Mitel 5330 IP Phones, and Mitel 5340
IP Phones.
Mitel Line Interface Module
The Line Interface Module allows the connection of an analog line to Mitel
5224 IP Phones, Mitel 5330 IP Phones, and Mitel 5340 IP Phones to enable
local line select-ability, emergency call diversion for remote workers, or
fail-over capability for IP phones. It is ideal for remote teleworkers or users
requiring phone access in the event of LAN failures.
Mitel Cordless Accessories
Mitel's newest IP peripherals, the Mitel Cordless Handset and Mitel Cordless
Headset are unique accessories that offer unprecedented convenience and
corridor mobility for Mitel 5330 IP Phone and Mitel 5340 IP Phone users. The
Cordless Handset and Cordless Headset allow the user to have personal area
mobility with a range of up to 300 feet from their desk within their office or
adjacent offices, while still communicating on their desktop phone.
Mitel 5550 IP Console
This advanced PC-based IP console and administration application features an
intuitive graphical user interface (GUI) that includes screen-based call status
and call handling prompts. Features include direct station select (DSS) and busy
lamp field (BLF) status for up to 5,000 extensions, incoming caller identification,
transferred calls and calls on hold screens, and unique functionality such as
bulletin board and scratch pad. Presence and instant messaging (IM) support
allows the console operator to see if someone is away from their desk, busy,
or do not want to be disturbed. IM support allows operators to quickly send
the user a message to let them know they have a call, or to ask them a
quick question.
IP DESKTOP PHONES AND PERIPHERALS MITEL FEATURE SHEET 3
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FEATURE SHEET
5200 / 5300 Series IP Desktop Phones Feature Matrix
For your convenience, here is a matrix of the current 5200 and 5300 IP phone series that allows you to compare the
features and functionality of each IP phone at a glance.
5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
Desk / Wall Mountable
Yes
Yes
Yes
Yes
Yes
Desk Only
Desk / Wall Mount Stand
Not Included
(Ordered
Seperately)
Included
Included
Included
Included
Included (Desk
Only)
5300 Series Handset
(Version 4)
Yes
Yes
Yes
Length of Handset Cord
3 Meters
3 Meters
3 Meters
Yes (Wideband) Yes (Wideband) No (v2
Handset)
3 Meters
3 Meters
3 Meters
LAN Ports
2-Port
2-Port
2-Port
2-Port
2-Port
2-Port
Ethernet Cable (3 Meters)
Included
Included
Included
Included
Included
Included
Compression Support
G.711, G.729
G.711, G.729
G.711, G.729
G.711, G.729
G.711, G.729
G.711, G.729
Voice QoS (802.1p/q)
Yes
Yes
Yes
Yes
Yes
Yes
Encryption
SIP
Authentication
128 bit AES*
128 bit AES*
128 bit AES*
128 bit AES*
128 bit AES*
CLASS B Support
Yes
Yes
Yes
Yes
Yes
Yes
Headset Jack
No
Yes
Yes
Yes
Yes
Yes
Peripherals
(Modules) Support
No
No
Yes
Yes (Does not
include PKM
support)
Yes (Does not
include PKM
support)
No
WLAN Stand /
GigE Stand Support
No
Yes
Yes
Yes
Yes
Physical
*Advanced Encryption Standard
4 MITEL FEATURE SHEET IP DESKTOP PHONES AND PERIPHERALS
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5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
3.9W
3.9W
3.9W
4.8W
8.0W
5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
Color
Not Applicable
White
White
Not Applicable
White LED
Backlight
White
Size
Not Applicable
2 Lines x 20
Characters
2 Lines x 20
Characters
320 x 240 (1/4
VGA)
320 x 240 (1/4
VGA)
2 Lines x 20
Characters
Number of Pixels
Not Applicable
160 X 28
(w x h)
160 x 28
(w x h)
160 x 320
(w X h)
160 x 320
(w x h)
160 X 28
(w x h)
Pixel Size
Not Applicable
0.43 x 0.43 mm 0.43 x 0.43 mm 0.37 x 0.40 mm 0.37 x 0.40 mm 0.43 x 0.43 mm
Illumination
Not Applicable
Reflective
Backlit
Reflective
Backlit
Reflective FSTN Transmissive
FSTN with
(Non-Backlit)
White LED
Back Light
Contrast Adjust
Not Applicable
Yes
Yes
Yes
Yes
Yes
Display (soft) Keys
Not Applicable
No
Yes
Yes
Yes
Yes
Auto Dimming
Not Applicable
Yes
Yes
Not Applicable
Yes
Yes
(Programmable)
Backlight Off Capability
Not Applicable
No
No
Not Applicable
Yes
Powering Options
Ethernet / AC Power
Adaptor Support
(48 VDC LAN Power)
AC Power Adapter (24VDC) No
Yes
802.3af Power over
Ethernet Compliant
3.84W
Power Consumption
Display
Reflective
Backlit
No
IP DESKTOP PHONES AND PERIPHERALS MITEL FEATURE SHEET 5
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FEATURE SHEET
5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
4
Number of
Programmable Feature Keys
12
24
24
(Self-labeling)
48
(Self-labeling)
24
(Self-labeling)
(Navigator task
bar)
Fixed Feature Keys
5
10
10
10
10
10
Soft-Keys
0
0
3
3
6
3
Multiline
Yes (the lines
have to be
configured as
multi-call line
appearances
Yes
Yes
Yes
Yes
Yes
Hold
Yes
Yes
Yes
Yes
Yes
Yes
Redial
Yes
Yes
Yes
Yes
Yes
Yes
Cancel
No
Yes
Yes
Yes
Yes
Yes
Volume Up / Down Keys
Yes
Yes
Yes
Yes
Yes
Yes
Ringer Up / Down Keys
Yes
Yes
Yes
Yes
Yes
Yes
Message Key
No (Definable)
Yes
Yes
Yes
Yes
Yes
Transfer / Conference Key
Yes
Yes
Yes
Yes
Yes
Yes
Call Forward (On / Off) Key No
No
Call Me Back Key
Yes (Definable)
Yes
Yes (Soft-key)
Yes (Soft-key)
Yes (Softkey)
Yes (Definable)
Yes
Yes (Soft-key)
Yes (Soft-key)
Yes (Softkey)
Phonebook / Directory Key
No
Yes (Definable)
Yes
Yes (Via
Settings Key)
Yes (Via
Settings Key)
Yes (Via
Settings Key)
Mute Key
No
Yes
Yes
Yes
Yes
Yes
Microphone Key
No
No
No
No
No
No
Speakerphone
No
Yes
Yes
Yes
Yes
Yes
Program / Superkey
No
Yes
Yes
Settings key /
Applications
Key provide
multiple
programming
options
Settings key /
Applications
Key provide
multiple
programming
options
Settings key /
Applications
Key provide
multiple
programming
options
Function Keys
6 MITEL FEATURE SHEET IP DESKTOP PHONES AND PERIPHERALS
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5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
Feature / Line
Appearance LEDs
2
12
24
24
48
27 (3 are page
# keys)
Message Waiting LED
Orange
Orange
Orange
Orange
Orange
Blue
Hold
Yes (Flashes
orange)
Yes (Flashes
orange)
Yes (Flashes
orange)
Yes (Flashes
orange)
Yes (Flashes
orange)
Yes (Flashes
blue)
Hold Button
Black
Red
Red
Red
Red
Red
Line LED Color
Orange
Orange / Green Orange / Green Orange / Green Orange / Green Blue
(SX-200
(SX-200
(SX-200
(SX-200
ICP only)
ICP only)
ICP only)
ICP only)
Ringer LED
Orange
Orange
Orange
Orange
Orange
Blue
Microphone / Mute LED
No
Yes (Orange)
Yes (Orange)
Orange
Orange
Yes (Blue)
5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
Ringing Volume Adjust
Yes
Yes
Yes
Yes
Yes
Yes
Handset Volume Adjust
Yes
Yes
Yes
Yes
Yes
Yes
Hands-free Speakerphone
No
Yes
Yes
Yes
Yes
Yes
Half Duplex
Full Duplex
Full Duplex
Full Duplex
Full Duplex
Indicators
Acoustic Functions
Hands-free: Half Duplex or None
Full Duplex
Wideband Audio Hardware No
No
No
Yes
Yes
No
On-Hook Dialing
No
Yes
Yes
Yes
Yes
Yes
On-Hook Call Announce
(Paging Receive Capability)
Yes
Yes
Yes
Yes
Yes
Yes
Off Hook Call Announce
No
Yes
Yes
Yes
Yes
Yes
Multicasting
Yes
Yes
Yes
Yes
Yes
Yes
Amplified Receive >12dB
Yes
Yes
Yes
Yes
Yes
Yes
Hearing Aid Compatible
(HAC) Handset
Yes
Yes
Yes
Yes
Yes
Yes
Ring Warble / Pitch Adjust
No
Yes
Yes
Yes
Yes
Yes
IP DESKTOP PHONES AND PERIPHERALS MITEL FEATURE SHEET 7
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5302
IP Phone
5212
IP Phone
5224
IP Phone
5330
IP Phone
5340
IP Phone
Navigator
SX-200 ICP
Not Available
Rls 3.0 or later
Rls 3.0 or later
Rls 4.0 or later
Rls 4.0 or later
Not Available
3300 ICP
Rls 8.0 (UR2)
or later
Rls 6.1 or later
Rls 6.1 or later
Rls 7.0 (UR2)
or later
Rls 7.0 (UR2)
or later
Rls 7.0 (UR2)
or later
3600 Hosted Key System
Not Available
Rls 2.1 or later
Rls 2.0 or later
Not Available
Not Available
Not Available
Teleworker
Solution Platform
Not Available
Rls 3.2 (UR1)
or later
Rls 3.2 (UR1)
or later
Rls 4.1 or later
Rls 4.1 or later
Rls 4.1 or later
SIP Software Platform
Not Available
Rls 4.0 or later
Rls 4.0 or later
Rls 7.0 or later
Rls 7.0 or later
Rls 5.0 or later
System / Software
Requirements
www.mitel.com
Global Headquarters
U.S.
EMEA
CALA
Asia Pacific
Tel: +1(613) 592-2122
Fax: +1(613) 592-4784
Tel: +1(480) 961-9000
Fax: +1(480) 961-1370
Tel: +44(0)1291-430000
Fax: +44(0)1291-430400
Tel: +1(613) 592-2122
Fax: +1(613) 592-7825
Tel: +852 2508 9780
Fax: +852 2508 9232
For more information on our worldwide office locations, visit our website at www.mitel.com/offices
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date
of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a
result of having made this document available to you or based upon the information it contains.
M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective holders.
© Copyright 2008, Mitel Networks Corporation. All Rights Reserved.
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