Dell 3007WFP Flat Panel Mntr User`s guide

Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
About Your Monitor
Front View Back View
Side View
Bottom View
Monitor Specifications
Dell Soundbar (Optional) Specifications
Caring for Your Monitor Using Your Adjustable Monitor Stand
Organizing Your Cables
Using the Tilt, Swivel, Height Adjustment Setting Up Your Monitor
Solving Problems
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
Appendix
CAUTION: Safety Instructions
FCC Identification Information
Contacting Dell
Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, PowerEdge™, PowerConnect™, PowerVault™, Dell™ Dimension™, Inspiron™, OptiPlex™, Latitude™, Dell Precision™ and Dell | EMC are trademarks of
Dell Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
November 2006 Rev. A00 Downloaded from ManualMonitor.com Manuals
Back to Contents Page
About Your Monitor
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Front View
Back View
Bottom View
Side View
Card Reader Specificatoins
Monitor Specifications
Dell Soundbar (Optional) Specifications
Caring for Your Monitor
Front View
1. Decrease Brightness button
2. Increase Brightness button
3. Power button (with power light indicator)
Back View
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1.
Dell Soundbar mounting brackets — Attach the optional Dell Soundbar.
2.
Security lock slot — Attach a lock to secure your monitor.
3.
VESA mounting holes (100mm [Behind attached base plate]) — Use to mount the monitor.
4.
Regulatory rating label — Lists the regulatory approvals.
5.
Cable management hole — Organize cables by placing them through the hole.
6.
Service tag label— Refer to this label if you need to contact Dell for technical support.
7.
Barcode serial number label
8.
Lock down/release button — Push the monitor down, press the button to unlock the monitor, and then lift the
monitor to the desired height.
Bottom View
1. Power - Connect the power
2. Dell Soundbar power connector - Connect for the Soundbar (optional)
3. DVI connector - Connect your computer DVI cable
4.
USB upstream port - Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected you can use the USB connectors on the side and bottom of the monitor. 5.
USB downstream port - Connect your USB devices. You can only use this port after you have connected the USB cable to the computer and USB upstream
port on the monitor.
Side View
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Left side
Right side
1. Card reader supports the following card types:
-
Compact Flash (CF I/II)
-
Microdrive
-
Security Digital (SD/Mini SD)
-
Memory Stick (MS/MS Pro, MS Pro Duo)
-
Smart Media (SM)
-
Multimedia Card (MMC)
2. USB downstream port
Monitor Specifications
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically
resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Video
Power Indicator Power Consumption
Normal operation( with Dell Soundbar and USB active) Active
Horizontal Sync Vertical Sync
Active
Active
Blue
147 W (maximum)
Normal operation
Active
Active
Active
Blue
117 W (typical)
Active-off mode
Inactive
Inactive
Blanked
Amber
Less than 3 W
Off
Less than 1 W
Switch off
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This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Pin Assignments
24 pin digital-only DVI-D connector:
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NOTE: Pin 1 is at the top right.
The following table shows pin assignments in the DVI connector:
Pin Signal Assignment
Pin Signal Assignment
Pin Signal Assignment
1
T.M.D.S. Data 2-
9
T.M.D.S. Data 1-
17 T.M.D.S. Data 0-
2
T.M.D.S. Data 2+
10 T.M.D.S. Data 1+
18 T.M.D.S. Data 0+
3
T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield
4
T.M.D.S. Data 4-
12 T.M.D.S. Data 3-
20 T.M.D.S. Data 5-
5
NT.M.D.S. Data 4+
13 T.M.D.S. Data 3+
21 T.M.D.S. Data 5+
6
DDC Clock
14 +5V Power
22 T.M.D.S. Clock Shield
7
DDC Data
15 Ground (for +5V)
23 T.M.D.S. Clock +
8
No Connect
16 Hot Plug Detect
24 T.M.D.S. Clock -
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.*
Data Rate Power Consumption
High speed
480 Mbps
2.5W (Max., each port)
Full speed
12 Mbps
2.5W (Max., each port)
Low speed
1.5 Mbps
2.5W (Max., each port)
USB ports:
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0 capable computer. NOTE: Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would reenumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended
Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic; you can select different settings, if desired.
Card Reader Specifications Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP and Vista.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Windows 2000, XP and Vista operating systems.
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No Windows 9X support from Dell.
Mass Storage Class device (No drivers are required under Windows 2000, XP and Vista).
USB-IF certification.
Supports various memory card media.
The following table lists the slot to support what kind of memory card:
Slot Number
Flash memory cards type
1
Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus
2
Smart Media Card (SMC)
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)
Cards Type
CF
SD
MS
MS PRO
MD Duo
SM
SM
SM
MMC
Support Specification
Memory Card Spec
Version
Max. capacity
CompactFlash Specification
SD Memory Card Specifications
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
SmartMedia™ Electrical Specification
SmartMedia™ Physical Format Specifications
SmartMedia™ Logical Format Specifications
MultiMediaCard System Specification
2.0
2.0
1.40-00
1.01-01
1.10-00
1.40
1.40
1.30
4.2
128 GB
32 GB
128 MB
32 GB
128 MB/32 GB
256 MB
256 MB
256 MB
32 GB
NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.
NOTE: SD : SD includes MiniSD.
General
Model number
3007WFP-HC
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
30 inches (30-inch viewable image size)
Preset display area:
Horizontal
641.28 mm (25.25 inches)
Vertical
400.8 mm (15.78 inches)
Pixel pitch
0.2505 mm x 0.2505 mm
Viewing angle
178° (vertical) typ, 178° (horizontal) typ
Luminance output
300 cd/m²(typ.)
Contrast ratio
1000 to 1 (typ.)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
CCFL (16) edgelight system, 92% wide color gamut
Response Time
12 ms typical (black to white)
8 ms average (grey to grey)
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Resolution
Horizontal scan range
49.31 kHz and 98.71 kHz (automatic)
Vertical scan range
60 Hz
Optimal preset resolution
2560 x 1600 at 60 Hz
Highest preset resolution
2560 x 1600 at 60 Hz
Preset Display Modes
Display Mode
Horizontal Frequency (kHz)
Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 1280 x 800
49.31
59.91
71
-/+
VESA, 2560 x 1600
98.71
59.97
134.25
-/+
Electrical
Video input signals
Digital DVI-D TMDS (Dual Link), 600mV for each differential line, positive polarity at 100
ohm input impedance with HDCP Support
AC input voltage / frequency / current
100 to 240 VAC / 50Hz/60 Hz + 3 Hz / 1.6A (Max.)
Inrush current
120V:30A (Max.) at
240V:60A (Max.) at
0o c
0o c
Physical Characteristics
Connector type
DVI-D, white connector
Signal cable type
Digital: Detachable, DVI-D (Dual Link), Solid pins
Dimensions (with stand):
Height (fully extended in landscape mode)
559.7 mm (22 inches)
Height (compressed/locked in landscape mode)
469.7 mm (18.49 inches)
Width
690 mm (27.16 inches)
Depth
200 mm (7.87 inches)
Panel Dimensions: (without stand)
Height Width
Depth
Stand dimensions:
Height (Compressed)
Height (Extended)
Width
Depth
449.55 mm (17.7 inches)
690 mm (27.16 inches)
74.4 mm (2.93 inches)
306.7 mm (12.07 inches)
396.7 mm (15.62 inches)
404 mm (15.9 inches)
200 mm (7.87 inches)
Weight (monitor only)
11.38 Kg (25.07 lb)
Weight (with packaging)
16 Kg (35.24 lb)
Environmental
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Temperature:
Operating
5° to 35°C (41° to 95°F)
Nonoperating
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Humidity:
Operating
10% to 80% (noncondensing)
Nonoperating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Altitude:
Operating
3,657.6m (12,000 ft) max
Nonoperating
12,192 m (40,000 ft) max
Thermal dissipation
501.92 BTU/hour (maximum)
399.5 BTU/hour (typical)
Dell Soundbar (Optional) Specifications
System Frequency Response
95 Hz to 20 kHz @ 10 dB below avg. SPL
Total Power Output
10 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC rated)
Headphone Jack
Output Power
40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz
Input Sensitivity for
Rated Output
500 ± 50 mVrms @ 1 kHz
Input Impedance
>10kΩ Maximum Input Signal
Voltage
2 Vrms
Controls
Power On/Off Volume Control
Input Cables
3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo plug
Power Requirements
DC12V, 1.5A +/-10%
Operating Temperature
Range
10°C to 40°C
Humidity, Non-condensing
95% RH @ 40 °C Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet. l
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To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics. If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor. Tohelp maintain the best image quality on your monitor, use a dynamically changing screen saver and power off yourmonitor when not in use.
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Appendix
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
FCC Notice (U.S. Only)
Contacting Dell
Your Monitor Setup Guide
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential
damage.
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
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Avoid moving the monitor between locations with large temperature differences.
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Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
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Do not store or use the monitor in locations exposed to high humidity or dusty environment.
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Do not allow water or other liquids to spill on or into the monitor.
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Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
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Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
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To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
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Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
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Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
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Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
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Locate your monitor near an easily accessible electric outlet.
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If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
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High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
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Unplug the monitor when it is going to be left unused for an extended period of time.
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Unplug your monitor from the electric outlet before any service is performed.
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LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR
MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.
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FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
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Product name: 3007WFPt
Model number: 3007WFPt
Company name:
Dell™ Inc.
Worldwide Regulatory Compliance & Environmental Affairs.
One Dell™ Way
Round Rock, Texas 78682 USA
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
Contacting Dell
To contact Dell electronically, you can access the following websites:
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www.dell.com
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support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country
Code
City Code
Anguilla
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Website: www.dell.com.ai
E-mail: la-techsupport@dell.com
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General Support
Antigua and Barbuda
toll-free: 800-335-0031
Website: www.dell.com.ag
E-mail: la-techsupport@dell.com
General Support
Aomen
Argentina (Buenos Aires)
1-800-805-5924
Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell Precision™)
0800-105
Technical Support (servers and storage)
0800-105
Website: www.dell.com.ar
E-mail: us_latin_services@dell.com
Country Code: 54
E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC® storage products:
la_enterprise@dell.com
City Code: 11
International Access Code: 00
Customer Care
toll-free: 0-800-444-0730
Technical Support
toll-free: 0-800-444-0733
Technical Support Services
toll-free: 0-800-444-0724
Sales
Aruba
0-810-444-3355
Website: www.dell.com.aw
E-mail: la-techsupport@dell.com
Technical Support (XPS)
toll-free: 1300 790 877
General Support
Australia (Sydney)
International Access Code: 0011
toll-free: 800-1578
Website: support.ap.dell.com
E-mail: support.ap.dell.com.contactus
Country Code: 61
13Dell-133355
General Support
City Code: 2
Austria (Vienna)
International Access Code: 900
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
0820 240 530 00
Country Code: 43
Home/Small Business Fax
0820 240 530 49
City Code: 1
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Support for XPS
0820 240 530 81
Home/Small Business Support for all other Dell computers
0820 240 530 17
Preferred Accounts/Corporate Technical Support
0820 240 530 17
Switchboard
Bahamas
0820 240 530 00
Website: www.dell.com.bs
E-mail: la-techsupport@dell.com
General Support
Barbados
toll-free: 1-866-874-3038
Website: www.dell.com/bb
E-mail: la-techsupport@dell.com
General Support
Belgium (Brussels)
International Access Code: 00
1-800-534-3142
Website: support.euro.dell.com
Technical Support for XPS
02 481 92 96
Technical Support for all other Dell computers
Country Code: 32
City Code: 2
02 481 92 88
Technical Support Fax
02 481 92 95
Customer Care
02 713 15 .65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
Bermuda
02 481 91 00
Website: www.dell.com/bm
E-mail: la-techsupport@dell.com
General Support
Bolivia
1-877-890-0751
Website: www.dell.com/bo
E-mail: la-techsupport@dell.com
General Support
Brazil
International Access Code: 00
toll-free: 800-10-0238
Website: www.dell.com/br
E-mail: BR-TechSupport@dell.com
Customer Support, Technical Support
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0800 90 3355
Country Code: 55
City Code: 51
Technical Support Fax
51 481 5470
Customer Care Fax
51 481 5480
Sales
British Virgin Islands
General Support
Brunei
Technical Support (Penang, Malaysia)
Country Code: 673
0800 722 3498
toll-free: 1-866-278-6820
604 633 4966
Customer Care (Penang, Malaysia)
604 633 4888
Transaction Sales (Penang, Malaysia)
Canada (North York, Ontario)
International Access Code: 011
604 633 4955
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty Support)
toll-free: 1-800-247-9362
Customer Service (Home/Home Office)
toll-free: 1-800-847-4096
Customer Service (small/med./large business, government)
toll-free: 1-800-387-5757
Customer Service (printers, projectors, televisions, handhelds, digital
jukebox, and wireless)
toll-free: 1-800-847-4096
Hardware Warranty Phone Support (XPS)
toll-free: 1-866-398-8977
Hardware Warranty Phone Support (Home/Home Office)
toll-free: 1-800-847-4096
Hardware Warranty Phone Support (small/med./large business, government)
toll-free: 1-800-387-5757
Hardware Warranty Phone Support (printers, projectors, televisions,
handhelds, digital jukebox, and wireless)
1-877-335-5767
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus., government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales
Cayman Islands
E-mail: la-techsupport@dell.com
1 866 440 3355
General Support
1-877-262-5415
Chile (Santiago)
Website: www.dell.com/cl
Country Code: 56
E-mail: la-techsupport@dell.com
City Code: 2
Sales and Customer Support
China (Xiamen)
Technical Support website: support.dell.com.cn
Technical Support E-mail: cn_support@dell.com
Country Code: 86
toll-free: 1230-020-4823
Customer Care E-mail: customer_cn@dell.com
City Code: 592
Technical Support Fax
592 818 1350
Technical Support (XPS)
toll-free: 800 858 0540
Technical Support (Dimension and Inspiron)
toll-free: 800 858 2969
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, switches, routers, and so on)
toll-free: 800 858 2920
Technical Support (printers)
toll-free: 800 858 2311
Customer Care
toll-free: 800 858 2060
Customer Care Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055 Large Corporate Accounts Key Accounts
toll-free: 800 858 2628 Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
Colombia
toll-free: 800 858 2621
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
General Support
Costa Rica
E-mail: la-techsupport@dell.com
General Support
Czech Republic (Prague)
International Access Code: 00
01-800-915-4755
Website: www.dell.com/cr
0800-012-0231
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Downloaded from ManualMonitor.com Manuals
Country Code: 420
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Technical Support
22537 2727
Customer Care
22537 2707
Fax
22537 2714
Techical Fax
22537 2728
Switchboard
22537 2711
Website: support.euro.dell.com
Technical Support for XPS
7010 0074
Technical Support for all other Dell computers
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Switchboard Fax (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Switchboard Fax (Home/Small Business)
Dominica
3287 5001
Website: www.dell.com/dm
E-mail: la-techsupport@dell.com
General Support
Dominican Republic
toll-free: 1-866-278-6821
Website: www.dell.com/do
E-mail: la-techsupport@dell.com
General Support
Ecuador
1-800-156-1588
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support (calling from Quito)
toll-free: 999-119-877-655-3355
General Support (calling from Guayaquil)
El Salvador
toll-free: 1800-999-119-877-6553355
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support
Finland (Helsinki)
International Access Code: 990
800-6132
Website: support.euro.dell.com
E-mail: fi_support@dell.com
Technical Support
0207 533 555
Country Code: 358
Customer Care
0207 533 538
City Code: 9
Switchboard
0207 533 533
Sales under 500 employees
0207 533 540
Fax
0207 533 530
Sales over 500 employees
0207 533 533
Fax
0207 533 530
France (Paris) (Montpellier)
International Access Code: 00
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
0825 387 129
Country Code: 33
Technical Support for all other Dell computers
0825 387 270
City Codes: (1) (4)
Customer Care
0825 823 833
Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
Customer Care
Germany (Frankfurt)
International Access Code: 00
0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
0825 004 719
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for XPS
06103 766-7222
Country Code: 49
Technical Support for all other Dell computers
City Code: 69
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
069 9792-7320
Downloaded from ManualMonitor.com Manuals
06103 766-7200
Greece
International Access Code: 00
Country Code: 30
Preferred Accounts Customer Care
069 9792-7320
Large Accounts Customer Care
069 9792-7320
Public Accounts Customer Care
069 9792-7320
Switchboard
069 9792-7000
Website: support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
Grenada
E-mail: la-techsupport@dell.com
2108129812
General Support
Guatemala
E-mail: la-techsupport@dell.com
toll-free: 1-866-540-3355
General Support
Guyana
E-mail: la-techsupport@dell.com
1-800-999-0136
General Support
Hong Kong
International Access Code: 001
Country Code: 852
toll-free: 1-877-270-4609
Website: support.ap.dell.com
Technical Support E-mail: apsupport@dell.com
Technical Support (XPS)
00852-3416 6923
Technical Support (Dimension and Inspiron)
00852-2969 3188
Technical Support (OptiPlex, Latitude, and Dell Precision)
00852-2969 3191
Technical Support (server and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
00852-2969 3196
Customer Care
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business Division
India
00852-2969 3105
Website: support.ap.dell.com
E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
Technical Support (XPS computers)
0802 506 8033
or toll-free: 1800 425 2066
Technical Support (portables, desktops, servers, and storage)
Ireland (Cherrywood)
International Access Code: 00
Sales (Large Corporate Accounts )
1600 33 8044
Sales (Home and Small Business )
1600 33 8046
Website: support.euro.dell.com
City Code: 1
E-mail: dell_direct_support@dell.com
Sales
Country Code: 353
1600 33 8045 and 1600 44 8046
Ireland Sales
01 204 4444
Dell Outlet
1850 200 778
Online Ordering HelpDesk
1850 200 778
Customer Care
Home User Customer Care
01 204 4014
Small Business Customer Care
01 204 4014
Corporate Customer Care
1850 200 982
Technical Support
1850 200 722
Technical Support for all other Dell computers
1850 543 543
General
Fax/Sales Fax
Switchboard
Italy (Milan)
Technical Support for XPS computers only
01 204 0103
01 204 4444
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care (dial within U.K. only)
0870 907 4499
U.K. Sales (dial within U.K. only)
0870 907 4000
Website: support.euro.dell.com
Downloaded from ManualMonitor.com Manuals
International Access Code: 00
Home and Small Business
Technical Support
02 577 826 90
Country Code: 39
Customer Care
02 696 821 14
City Code: 02
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
Jamaica
E-mail: la-techsupport@dell.com
02 577 821 General Support (dial from within Jamaica only)
Japan (Kawasaki)
International Access Code: 001
1-800-440-9205
Website: support.jp.dell.com
Technical Support (XPS)
toll-free: 0120-937-786
Technical Support outside of Japan (XPS)
Country Code: 81
City Code: 44
044-520-1235
XPS Customer Care (if ordered items are missing or have been damaged
during shipment)
044-556-4240
Technical Support (Dimension and Inspiron)
toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and Inspiron)
81-44-520-1435
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
81-44-556-3894
toll-free: 0120-198-498
Technical Support (Dell Power APP™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™)
Technical Support outside of Japan (Dell Power APP™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™)
81-44-556-4162
Technical Support (projectors, PDAs, printers, routers)
toll-free: 0120-981-690
Technical Support outside of Japan (projectors, PDAs, printers, routers)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division (up to 400 employees)
044-556-1465
Preferred Accounts Division Sales (over 400 employees)
044-556-3433
Public Sales (government agencies, educational institutions, and medical
institutions)
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1760
Switchboard
Korea (Seoul)
International Access Code: 001
E-mail: krsupport@dell.com
044-556-4300
Support
toll-free: 080-200-3800
Technical Support (XPS)
toll-free: 080-999-0283
Support (Dimension, PDA, Electronics and Accessories)
toll-free: 080-200-3801
Sales
toll-free: 080-200-3600
Country Code: 82
City Code: 2
Fax
Switchboard
Latin America
International Access Code: 00
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
Website: support.euro.dell.com
Support
Home/Small Business Sales
Country Code: 352
Corporate Sales
Customer Care
Fax
Macao
Country Code: 853
Malaysia (Penang)
2194-6000
Customer Technical Support (Austin, Texas, U.S.A.)
SalesFax (Austin, Texas, U.S.A.)
Luxembourg
2194-6202
Technical Support
512 728-4600
or 512 728-3772
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82
toll-free: 0800 105
Customer Service (Xiamen, China)
34 160 910
Transaction Sales (Xiamen, China)
29 693 115
Website: support.ap.dell.com
Downloaded from ManualMonitor.com Manuals
Technical Support (XPS)
toll-free: 1 800 88 5784
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free: 1 800 88 0193
Country Code: 60
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
toll-free: 1 800 88 1306
City Code: 4
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
International Access Code: 00
toll-free: 1800 88 1386
Customer Care
toll-free: 1800 88 1306(option6)
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
Mexico
International Access Code: 00
Country Code: 52
E-mail: la-techsupport@dell.com
toll-free: 1 800 888 213
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
Montserrat
E-mail: la-techsupport@dell.com
50-81-8800
or 01-800-888-3355
General Support
Netherlands Antilles
E-mail: la-techsupport@dell.com
toll-free: 1-866-278-6822
General Support
Netherlands (Amsterdam)
International Access Code: 00
001-800-882-1519
Website: support.euro.dell.com
Technical Support for XPS
020 674 45 94
Technical Support for all other Dell computers
020 674 45 00
Country Code: 31
Technical Support Fax
020 674 47 66
City Code: 20
Home/Small Business Customer Care
020 674 42 00
Relational Customer Care
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
New Zealand
International Access Code: 00
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
Technical Support for XPS
Country Code: 64
Nicaragua
toll-free: 0800 335 540
General Support
E-mail: la-techsupport@dell.com
0800 441 567
General Support
Norway (Lysaker)
International Access Code: 00
Country Code: 47
001-800-220-1377
Website: support.euro.dell.com
Technical Support for XPS
815 35 043
Technical Support for all other Dell products
671 16882
Relational Customer Care
671 17575
Home/Small Business Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
Panama
E-mail: la-techsupport@dell.com
671 16865
General Support
Peru
E-mail: la-techsupport@dell.com
General Support
Poland (Warsaw)
International Access Code: 011
Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Customer Service Phone
001-800-507-1264
0800-50-669
57 95 700
Country Code: 48
Customer Care
City Code: 22
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
Website: support.euro.dell.com
International Access Code: 00
Technical Support
Country Code: 351
Customer Care
Downloaded from ManualMonitor.com Manuals
57 95 999
707200149
800 300 413
Sales
800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
Fax
Puerto Rico
E-mail: la-techsupport@dell.com
21 424 01 12
General Support
St. Kitts and Nevis
1-877-537-3355
Website: www.dell.com/kn
E-mail: la-techsupport@dell.com
General Support
St. Lucia
toll-free: 1-866-540-3355
Website: www.dell.com/lc
E-mail: la-techsupport@dell.com
General Support
St. Vincent and the Grenadines
toll-free: 1-866-464-4352
Website: www.dell.com/vc
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-464-4353
Singapore (Singapore)
NOTE: The phone numbers in this section should be called from within
Singapore or Malaysia only.
International Access Code: 005
Website: support.ap.dell.com
Country Code: 65
Technical Support (XPS)
toll-free: 1800 394 7464
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
toll-free: 1800 394 7430
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Customer Care
Transaction Sales
Corporate Sales
Slovakia (Prague)
International Access Code: 00
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support
Country Code: 421
South Africa (Johannesburg)
International Access Code:
Customer Care
toll-free: 1800 394 7478
toll-free: 1800 394 7430(option6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
02 5441 5727
420 22537 2707
Fax
02 5441 8328
Tech Fax
02 5441 8328
Switchboard (Sales)
02 5441 7585
Website: support.euro.dell.com
E-mail: dell_za_support@dell.com
Gold Queue
011 709 7713
09/091
Technical Support
011 709 7710
Country Code: 27
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Pacific
Countries
Technical Support, Customer Service, and Sales (Penang, Malaysia)
604 633 4810
Spain (Madrid)
Website: support.euro.dell.com
City Code: 11
International Access Code: 00
Country Code: 34
City Code: 91
Home and Small Business
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
Customer Care
Sweden (Upplands Vasby)
International Access Code: 00
902 100 130
902 115 236
Switchboard
91 722 92 00
Fax
91 722 95 83
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
0771 340 340
08 590 05 199
Country Code: 46
Relational Customer Care
08 590 05 642
City Code: 8
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
Technical Support Fax
Downloaded from ManualMonitor.com Manuals
20 140 14 44
08 590 05 594
Sales
Switzerland (Geneva)
International Access Code: 00
08 590 05 185
Website: support.euro.dell.com
E-mail: Tech_support_central_Europe@dell.com
Technical Support for XPS
0848 33 88 57
Country Code: 41
Technical Support (Home and Small Business) for all other Dell products
0844 811 411
City Code: 22
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Taiwan
International Access Code: 002
Fax
022 799 01 90
Switchboard
022 799 01 01
Website: support.ap.dell.com
E-mail: support.del.com.cn/email
Technical Support for XPS
Country Code: 886
toll-free: 00801 86 3085
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
and Accessories)
toll-free: 00801 86 1011
Technical Support (servers and storage)
toll-free: 00801 60 1256 Customer Care
Thailand
International Access Code: 001
toll-free: 00801 60 1250
(option 5) Transaction Care
toll-free:00801 60 1228
Corporate Sales
toll-free: 00801 65 1227
Website: support.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 0060 07
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Country Code: 66
toll-free: 1800 0600 09 Customer Care
toll-free: 1800 006 007
(option7)
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
Trinidad/Tobago
toll-free: 1800 006 006
Website: www.dell.com/tt
E-mail: la-techsupport@dell.com
General Support
Turks and Caicos Islands
1-888-799-5908
Website: www.dell.com/tc
E-mail: la-techsupport@dell.com
General Support
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
toll-free: 1-877-441-4735
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
City Code: 1344
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
Customer Care
01344 860 456
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts (500–5000 employees)
0870 906 0010
Global Accounts Customer Care
01344 373 186
Central Government Customer Care
01344 373 193
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Technical Support
Technical Support for XPS computers only
0870 366 4180
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
General
0870 908 0500
Home and Small Business Fax
Uruguay
E-mail: la-techsupport@dell.com
General Support
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
0870 907 4006
Website: www.dell.com/uy
Automated Order-Status Service
AutoTech (portable and desktop computers)
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for
Relationship customers
Downloaded from ManualMonitor.com Manuals
toll-free: 000-413-598-2521
toll-free: 1-800-433-9014
1-800-247-9362
toll-free1-877-459-7298
Americas Consumer XPS Support
toll-free: 1-800-232-8544
Consumer (Home and Home Office) Support for all other Dell products
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business Customer Service and Support
toll-free:1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Support for printers, projectors, PDAs, and MP3 players
toll-free: 1-877-459-7298
Public (government, education, and healthcare) Customer Service and Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
U.S. Virgin Islands
E-mail: la-techsupport@dell.com
General Support
Venezuela
Website: www.dell.com/vc
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-877-DELLTTY
(1-877-335-5889)
1-877-702-4360
0800-100-4752
Your Monitor Setup Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, rightclick the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your
hard drive to which you want to save the files.
Your Monitor Setup Guide (.pdf ) (11 MB)
NOTE: PDF files require Adobe® Acrobat® Reader®, which can be downloaded from the Adobe website at www.adobe.com.
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.
Back to Contents Page
Downloaded from ManualMonitor.com Manuals
Back to Contents Page
Setting Up Your Monitor
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
1.
Turn off your computer and unplug the power cord.
2.
Connect the white connector end of the DVI cable attached on the monitor to the connectors on the computer.
3.
Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected to
the computer and the monitor, you can use the USB downstream on the monitor.
4.
Connect any USB devices. 5.
Connect the power cord.
6.
Turn on your monitor and computer. If you do not see an image, see Troubleshooting Your Monitor. Troubleshooting.
NOTE: The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self test
pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
The setup.exe application tool launcher provided in the CD allows you to the install utility tool on the computer. This feature queries the monitor for the
brightness parameter and displays the adjustment range bar on the screen.
1.
Insert the CD into the CD drive.
2.
Open the Drivers folder and double-click setup.exe. NOTE: Ensure that the USB cable is connected between the monitor and the computer.
3.
The install Shield wizard will launch the application tool. Click Next to countinue. 4.
Select Accept the license agreement and click Next.
5.
Click Install to complete the installation. After the installation is complete, click Finish.
You are now ready to view adjustment range bar while adjusting the brightness on the monitor.
Downloaded from ManualMonitor.com Manuals
Using the Front Panel Buttons
Use the buttons on the front of the monitor to adjust the image settings. Touch - or + to activate the on-screen display (OSD).
Use these buttons to decrease/increase the brightness ranges.
Down (-) and Up (+)
Use the power button to turn the monitor on and off. The blue light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Power Button and
Indicator
Using the OSD
NOTE: If you make an adjustment, the monitor automatically saves any adjustments you have made. 1. Touch - or + to activate the on-screen display (OSD).
2. Touch - and + button to select the desired parameter. Icon
Brightness bar
Description
Brightness
Brightness adjusts the luminance of the monitor. Press the + button to increase luminance and press the - button to decrease luminance (min 0 ~ max 20).
NOTE: OSD generate from PC application F/W through the upstream port of USB to make sure the USB cable connect well.
Downloaded from ManualMonitor.com Manuals
Using the Dell Soundbar (Optional)
The Dell Soundbar is a four-speaker, two-channel speaker that can be attached to your monitor. Located on the Soundbar are a: Rotary volume and on/off control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.
1.
Attach mechanism
2.
Power/volume control
3. Power indicator
4.
Headphone connectors
Soundbar Attachment to the Monitor
NOTICE: Do not use the soundbar power connector with any other device. 1.
Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps in to place.
3. Plug in the power cord from the Soundbar in to the connector on the back of the monitor.
4.
Insert the green stereo plug from the Soundbar in to your computer's audio output connector.
Back to Contents Page
Downloaded from ManualMonitor.com Manuals
Back to Contents Page
Solving Problems
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
No Video/ Power LED off
WHAT YOU EXPERIENCE
No picture or monitor is dead
POSSIBLE SOLUTIONS
l
l
l
No Video/ Power LED on
No picture or no brightness
l
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Poor Focus
Picture is fuzzy, blurry, or ghosting
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Shaky/Jittery Video
Wavy picture or fine movement
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Missing Pixels
LCD screen has spots
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Brightness Problems
Picture too dim or too bright
Check connection integrity at both ends of the video cable.
Ensure the monitor and computer are plugged in to a working electrical outlet.
Connecting Your Monitor
Ensure power button is depressed fully.
Increase brightness controls.
Perform monitor self-test feature check.
Check for bent or broken pins.
Re-boot your computer and monitor.
Eliminate video extension cables.
Perform monitor reset.
Lower video resolution or increase font size.
Perform monitor reset.
Check environmental factors.
Relocate and test in other room.
Cycle power on-off.
These are pixels that are permanently off and is a natural defect that occurs in
LCD technology.
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Perform monitor reset.
Adjust brightness controls.
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Horizontal/Vertical Lines
Screen has one or more lines
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Perform monitor reset.
Sync Problems
Screen is scrambled or appears torn
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Perform monitor reset.
Start in the "safe mode".
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LCD Scratched
Screen has scratches or smudges
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Safety Related Issues
Visible signs of smoke or sparks
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Intermittent Problems
Monitor malfunctions on & off
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Image Retention (from a
static image) Faint Shadow from the static image
displayed appears on the
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Turn monitor off and clean the screen.
For cleaning instruction, see Caring for Your Monitor.
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the panel is secure.
Perform monitor reset.
Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screensaver left on the
monitor for a long period of time. Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
Unable to view any image / Only
2560 x 1600 resolution is
Blank image or low
resolution display
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POSSIBLE SOLUTIONS
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Ensure that the recommended graphics card that supports Dual DVI out is
installed.
available.
Unable to view Brightness OSD
while adjusting brightness of the
monitor
Monitor brightness changes
however no OSD appears
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If you are using a Microsoft® Windows® operation system, install application tool
provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation
System) for more information.
Cannot adjust the monitor with
the buttons on the front panel
No change in monitor
brightness settings
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Turn the monitor off and unplug the power cord. Then plug the power cord back
and turn the power on.
USB Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
USB port is not working
USB peripherals are not working
POSSIBLE SOLUTIONS
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High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working slowly or not
at all.
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Check that your monitor is powered ON.
Reconnect the upstream cable to your computer. Reconnect the USB peripherals to downstream connector. Turn off and then turn on the monitor again.
Check that your computer is USB 2.0 compatible.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer. Reconnect the USB peripherals to downstream
connector. Troubleshooting Your Soundbar
COMMON
SYMPTOMS
No Sound
No Sound
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
3007WFP-HC )
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Soundbar has power - power
indicator is on.
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Distorted Sound
Computer's sound card is used
as the audio source.
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Distorted Sound
Other audio source is used.
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Unbalanced Sound
Output
Sound from only one side of
Soundbar
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Low Volume
Volume is too low.
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page
Using Your Adjustable Monitor Stand
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Organizing Your Cables
Using the Tilt, Swivel, and Height Adjustment Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to neatly
organize all cables as shown above.
Using the Tilt, Swivel, and Height Adjustment
You can adjust your monitor to best fit your viewing needs using the Tilt, Swivel, and Height Adjustment options.
You can adjust the stand vertically, up to 3.54 inches (90mm) using the stand lock/release button. Press the stand lock/release button on the back of the
monitor and then lift or lower the stand to the desired position.
NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.
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