coffee wakes up the world
User Manual
Coffee machine
English
01.01.001
Model Series 2000 Order number 33 2510 0010 Edition 03.2010
Introduction and General information
Congratulations on the purchase of your
WMF coffee machine.
The WMF 2000 S coffee machine is a fully automatic
single cup machine for espresso, café crème, cappuccino,
milk coffee, latte macchiato, foamed milk and hot water.
Options include steam dispensing and the preparation
of hot Choc beverages, with two different types of Choc
(Twin Choc).
Using the optional decaf button, any coffee beverage can
be dispensed with decaffeinated beans from the second
grinder.
Each beverage is freshly brewed at the press of a button
which guarantees a high quality beverage.
User guidance is provided by a graphical touch-screen
display on the coffee machine.
Please read the User Manual prior
to using the coffee machine.
Ensure staff have access to User
Manual.
Important.
Chapter 1 Introduction
Follow the User Manual Signs and
Symbols.
Observe Safety chapter.
Observe the additional
instructions:
Cleaning instructions 2000 S
In the event of failure to comply
with maintenance information
(w Maintenance), no liability
is accepted for any resultant
damage.
2
User Manual WMF 2000 S
Table of Contents
Chapter 1
1.1
Introduction
6
Parts of the coffee machine 6
User Manual Signs and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2
2.1
2.2
2.3
2.4
Operation
10
Switch on coffee machine Dispensing beverages
Decaf button (optional) Shift button (optional) 10
10
10
11
Special buttons (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5
Dispensing hot water 11
2.6
Milk or milk foam (optional)
12
2.6.1
Dispense milk or milk foam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.6.2
Connect up the milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
With WMF Cooler, WMF Cup&Cool (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.7
Steam Milk (optional) / Dual Milk (optional) 13
2.8
Height adjustment of the combi spout
14
2.9
Bean hopper/product hopper
14
2.10
Twin Choc hopper (optional) 14
2.11
Manual insert (optional)/tablet insert
15
2.12
Grounds container
16
2.13
Grounds disposal through the counter (optional)
16
2.14
Drip tray 17
2.15
Switch off the coffee machine 17
Chapter 3
3.1
3.2
3.2.1
3.2.2
3.2.3
3.3
Software 18
An overview
Ready to operate
3.2.4
3.3.1
Standard display for normal operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard display for SB mode (self-service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
”Warm rinse" pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Barista pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brew time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To the main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main menu Milk and foam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Milk foam quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Latte macchiato pause interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Manual WMF 2000 S
3
18
20
20
20
20
20
20
20
21
21
21
21
21
22
22
22
22
Table of Contents
3.3.2
Timer program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copy day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foamer cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mixer rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Filter change (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Check-up (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recipe and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the beverage button when setting
Adjust values
Start a preparation test with the current values
Save setting
Cup volumes
Change recipes
Steam Milk settings (optional)
Set decaf (optional)
Button allocation
Select grinder for a coffee beverage
Select the Portioner for the Choc beverage
Weigh grounds
Boiler temperatur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warm-up rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foamer rinsing (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rinsing interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illumination (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enter PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PIN rights, access control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounting level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounting numbers of beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.3
3.3.4
3.3.5
3.3.6
3.3.7
Chapter 4
4.1
Other settings 23
23
23
24
24
25
25
26
26
26
27
27
27
28
28
31
31
31
32
32
32
32
32
33
33
34
35
35
35
35
36
36
37
Mechanical settings 37
4.1.1
Set grinding degree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.2
Labelling of beverage buttons 38
4
User Manual WMF 2000 S
Table of Contents
Chapter 5
5.1
5.2
5.3
5.4
Care 39
Daily cleaning For all cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1
Cleaning program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.2
Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foamer cleaning, standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foamer cleaning Plug&Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.3
Mixer rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.4
Combi spout cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.5
General cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.1
5.2.2
5.3.1
5.3.2
Weekly cleaning Cleaning the brewing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choc mixer cleaning (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regular cleaning Bean hopper cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choc hopper cleaning (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steam Milk outlet cleaning Chapter 6
HACCP schedule 40
40
40
40
40
41
41
41
41
42
42
44
45
45
45
47
48
Recommendation for Choc (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 7
7.1
7.2
7.3
Maintenance 50
Coffee machine maintenance Mixer maintenance (Choc) WMF Service 50
51
51
Chapter 8
8.1
8.2
8.3
Messages and instructions
52
Messages for operation Error messages/malfunctions Errors without error display 52
53
56
Chapter 9
Safety
9.1
9.2
9.3
9.4
9.5
58
59
60
61
62
No warranty is provided: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
58
Hazards to the operator Hazards to the coffee machine Directives Duties of the owner/operator
Warranty claims Appendix:
Cleaning instructions 64
Appendix:
Technical data 65
Technical data for coffee machine
Conditions for usage and installation 65
65
Appendix: 68
Accessories and spare parts Index
User Manual WMF 2000 S
70
5
Introduction and General information
Chapter 1
1.1
Introduction
Parts of the coffee machine
1
3
2
1
1
3
5
13
4
6
14
7
8
15
19
9
10
16
11
17
18
9
12
4
We
20
22
31.03.2010
08:16
23
We
31.03.2010
08:16
24
21
25
Display with one button level
6
User Manual WMF 2000 S
Introduction and General information
1
Bean hopper (optional 1 or 2)
2
Choc hopper / Twin Choc hopper (depending on the model)
3
Manual insert / tablet insert (depending on the model)
4
Touch-screen display
5
Beverage buttons
6
Shift button (second level)
7
Decaf button (optional)
8
Hot water button
9
Plug&Clean (optional)
10 Hot water spout
11 Grounds container
12 Removable drip tray with drip grid
13 ON / OFF button
14 Special buttons
15 Steam Milk buttons (optional)
16 Adjustable screen
17 Height-adjustable combi spout with integrated milk foamer
18 Steam Milk outlet (optional)
19 Brewing unit
20 “Warm rinse" pad
21 Barista pad
22 Timer and clock display
23 Info pad
24 Messages / error messages
25 Menu pad (opens main menu)
User Manual WMF 2000 S
7
Introduction and General information
User Manual Signs and Symbols
Caution.
Risk to the machine.
Follow the Manual.
Caution.
Risk to the user.
Observe the Safety chapter.
Caution.
Hot liquid.
Observe the Safety chapter.
Caution.
Hot surface.
Observe the Safety chapter.
Caution.
Bruising or crushing
hazard.
Caution.
Hot steam.
Observe the Safety chapter.
Observe the Safety chapter.
Tip
Instructions
Cross reference
Start position
Main menu
If the menu symbol is shown in this User Manual, the
description starts at the start position.
Call up the main menu
pad
™™ Touch the
The main menu is displayed.
There are other display options w Main menu.
We
31.03.2010
08:16
main menu
Main menu
8
User Manual WMF 2000 S
Introduction and General information
Glossary
Term
•
™™
Text in italics
Explanation
• Listings, selection options
™™ Individual steps
Description of coffee machine state and / or explanations of
automatic steps.
sec
Seconds
min
Minutes
Steam Milk
Automatic steam dispensing through the Steam Milk outlet.
1-Step
Beverages are dispensed and ready to drink with one push of a button.
2-Step
In the first step, the Steam Milk outlet is used to make milk and
milk foam. In the second step, coffee and chocolate beverages
are dispensed with a push of a button, and the beverage
components are mixed manually.
Dual Milk
In the optional Dual Milk version, 1-Step and 2-Step beverages
can be made with just one coffee machine.
Override function
Milk can be heated or foamed without automatic shut-off, up to a maximum milk or foam temperature of 90 °C.
Barista
Professional coffee server
Choc
Hot chocolate
Decaf
Decaffeinated coffee
Dispensing options Start-Stop: dispensing runs up to the set amount and can be
stopped by pressing the button again.
Free-Flow: dispensing runs for as long as the button is held.
Metered: the set volume is dispensed.
Beverage dispensing Dispensing coffee, hot water or Choc beverages
Main tap
Water stop cock, angle valve
Carbonate hardness Quoted in gpg (°dKH). The water hardness is a measure of the
calcium dissolved in the water.
Milk system
Combi spout, milk nozzle and milk hose
Mixer system
Complete module, mixer with portion controller for Choc
O-rings
Seals
Preinfusion
Prior to brewing, coffee is briefly infused in order to ensure a more intense release of its aromatic substances.
Pressing
Automatic pressing of coffee grounds prior to brewing.
Capacity
For example performance of the water filter in litres of water it
can filter
Grounds chute
See grounds disposal through counter, chapter 2.13
Self-service
Self-service customer operation
Rinsing
Intermediate cleaning
Twin-Choc
Divided hopper for two types of Choc.
Supplies
Components of a recipe for a beverage, in addition to coffee,
such as milk, milk foam, Choc.
User Manual WMF 2000 S
9
Operation
Chapter 2
2.1
Operation
Switch on coffee machine
™™ Press ON / OFF button
and hold for more than
2 seconds
Coffee machine switches on and heats up.
When the machine is ready to dispense beverages, the
"ready to operate" display appears.
2.2
PIN access control
w Software
w Settings
w Operating options
page 33
w T imer program
page 23
Dispensing beverages
Pressing the beverage button triggers dispensing of the
beverage selected.
• Lit up button
=
Ready to dispense
• Flashing button
=
Beverage dispensing
• Unlit button
=
not ready to dispense / button disabled
™™ Place a suitably sized beverage receptacle below the
dispenser
™™ Press desired beverage button
Desired beverage and progress of dispensing indicated on
the display.
Hot liquids in the
dispensing area.
Observe the Safety chapter.
Button allocation
w Software w Settings
w Recipe and buttons
page 28
2.3
Decaf button (optional)
Preparation of a decaffeinated coffee beverage from the
decaf grinder:
™™ Press Decaf button
™™ Press the desired beverage button
10
User Manual WMF 2000 S
Operation
2.4
Shift button (optional)
Each beverage button may be doubly allocated.
Level 1 always active.
™™ Press the shift button 2x
Level 2 activated.
™™ Press desired beverage button
Level 1 is active again after dispensing a beverage at
Level 2.
2x
Shift button (active / inactive)
w Software w Settings
w Operating options
page 33
Special buttons (optional)
Special buttons for beverage sizes S and L are optionally
available on the operator panel. These are preselection
buttons which establish the desired amount of the
beverage before selection of the beverage.
M = amount of the beverage set, no preselection
S = approx. 25 % less than M
L = approx. 25 % more than M
2.5
Dispensing hot water
™™ Press the hot water button
Dispensing occurs.
If less water is required than the pre-set dispense amount,
dispensing can be stopped by pressing the button again.
User Manual WMF 2000 S
11
Operation
2.6
Milk or milk foam (optional)
2.6.1
Dispense milk or milk foam
™™ Press the beverage button assigned to milk or milk foam
Dispensing occurs. Dispensing continues for as long as the
button is held.
2.6.2
Connect up the milk
Use a suitable milk nozzle on the combi spout.
Colour
Milk temperature
• Brown
for cooled milk
• Natural
for uncooled milk
With WMF Cooler, WMF Cup&Cool (optional)
™™ Insert the milk nozzle for cooled milk into the milk
connection on the combi spout
™™ Pull out the milk container
™™ Push the lid of the milk container back
™™ Pour milk into the milk container
™™ Place the lid back on the container
™™ Insert the adapter on the milk hose into the connection
in the milk container lid
™™ Push the milk container back in carefully
Milk container cooler
Cooler adapter
The milk hose is inserted into the adapter.
Standard
™™ Insert the suitable milk nozzle into the milk connection
on the combi spout
™™ Open the milk packaging and place on the left next to
the coffee machine
™™ Open the milk cover
™™ Insert the milk hose through the opening
™™ Insert the milk hose with the beige milk nozzle into the
milk pack
The hose must not be under tension or bent when
adjusting the height of the combi spout.
™™ Close milk cover
Standard: Stick milk nozzle on
Run the milk hose through
12
User Manual WMF 2000 S
Operation
2.7
Steam Milk (optional) / Dual Milk (optional)
The milk is automatically heated or foamed.
The Steam Milk buttons can be assigned to up to four milk
foam quality levels, or to hot milk.
The Steam Milk buttons are assigned at the factory to
three foam quality levels (superfine, fine, standard) and hot
milk.
Steam Milk buttons
Heat milk or foam milk
™™ Fill a tall, narrow container with the desired milk
quantity
Do not fill the container above the halfway point, so that
the milk will not run over when it foams.
™™ Insert the steam nozzle deep into the milk
™™ Briefly press the desired Steam Milk button
Steam is discharged, depending on the Steam Milk button
assignment.
Steam dispensing ends after reaching the set temperature,
or when the Steam Milk button is pressed again.
™™ Wipe steam outlet with a damp cloth
Button allocation
w Software w Settings
w Recipe and buttons
page 28
Override function (optional)
Function is adjusted upon request by WMF Service.
Milk and foam can boil over if the temperature is set to
90 °C, or when the override function is used.
™™ Press and hold the desired Steam Milk button
Steam is dispensed for as long as the button is held
pressed.
™™ Wipe steam outlet with a damp cloth
The maximum temperature setting is 90 °C.
User Manual WMF 2000 S
w Change recipes
page 29
Hot surfaces.
Burn hazard.
Scalding hazard.
Observe the Safety chapter.
Do not overheat milk when
foaming, otherwise foam volume
decreases.
13
Operation
2.8
Height adjustment of the combi spout
The combi spout height is adjustable.
™™ Take hold of the combi spout from the front and push
to the desired height
Height adjustment range of the combi spout
with Choc
50 mm - 180 mm
without Choc 50 mm - 190 mm
2.9
Bean hopper/product hopper
If possible, replenish product hopper in advance.
Fill the hopper no more than the amount needed for one
day, in order to maintain the freshness of the products.
Coffee beans into bean hopper,
Choc powder into
Choc hopper.
2.10 Twin Choc hopper (optional)
Divided hopper for two types of Choc
• Left side: Choc 1
• Right side: Choc 2
14
User Manual WMF 2000 S
Operation
2.11
Manual insert (optional)/tablet insert
Coffee machines with three coffee containers have only
a tablet insert. Ground coffee must not be inserted into
the tablet insert.
Follow the manual.
Observe the Safety chapter.
The manual / tablet insert is located in the centre of the
coffee machine cover.
Tablet insert is used:
• For inserting cleaning tablets
Manual insert is used:
• For inserting cleaning tablets
• When using an additional coffee variety, such as
decaffeinated coffee
• For a coffee trial
Add coffee grounds or cleaning tablet only when display
shows a message.
Tablet insert
Follow the manual.
Observe the Safety chapter.
Preparation of coffee grounds using the manual insert
™™ Open manual insert lid
™™ Insert coffee grounds (max. 16 g)
™™ Close manual insert lid
™™ Press desired beverage button
For beverages on level two, press the shift button before
opening the manual insert lid.
Manual insert
User Manual WMF 2000 S
15
Operation
2.12 Grounds container
The coffee grounds container catches the used coffee
grounds. It has enough capacity to store coffee grounds
from approx. 50 brewing cycles.
The display shows a message as soon as the coffee
grounds container needs to be emptied.
Beverage dispensing is blocked for as long as the coffee
grounds container is removed.
™™ Push combi spout fully upwards
™™ Push up adjustable screen over coffee grounds
container
™™ Pull out coffee grounds container
™™ Empty and replace coffee grounds container
™™ Confirm procedure on the display
Adjustable screen
Coffee grounds container
Clean daily w Care
If coffee grounds container cannot be replaced, check
chute for coffee residues and remove.
Caution.
Bruising or crushing
hazard.
Observe the Safety chapter.
Always empty coffee grounds container before
reinserting. Replacing without emptying results in the
coffee grounds container being overfilled. The coffee
machine will be soiled. This may cause subsequent
damage to the machine.
Follow the manual.
Observe the Safety chapter.
2.13 Grounds disposal through the counter
(optional)
The coffee machine can be fitted with through-counter
coffee grounds disposal. In this case, both the coffee
grounds container and the coffee machine base have an
opening that passes through the counter on which the
machine is placed. The spent coffee grounds are collected
in a large container under the counter.
16
Through-counter feature cannot
be retrofitted.
Clean coffee grounds chute daily
w Care
page 41
User Manual WMF 2000 S
Operation
2.14 Drip tray
™™ Carefully pull out the drip tray for cleaning
Replace carefully so that no water accidentally drips
down.
Clean drip tray daily w Care
Hot liquids.
Move the drip tray
carefully.
Observe the Safety chapter.
2.15 Switch off the coffee machine
The coffee machine must be cleaned daily prior to
switching it off.
™™ Press and hold ON / OFF button
switches off
™™ Disconnect mains plug
™™ Turn off mains water supply
until coffee machine
If this is not observed, the warranty is invalidated in the
event of any resultant damage.
PIN access control
w Software
w Settings
w Operating options
page 33
Follow the manual.
Observe the Safety chapter.
User Manual WMF 2000 S
17
Software
Chapter 3
3.1
Software
An overview
Ready to operate
We
31.03.2010
08:16
Touch clear area on the "ready to operate" display. Additional
pads are activated.
We
31.03.2010
08:16
There are various options for the "ready to operate" display.
We
31.03.2010
08:16
If there are errors, the relevant
pad is displayed.
If Cleaning
, Descaling
or Filter change are required this
is displayed.
Other display options w S ettings w Operating options.
"Ready to operate" display pads
Chapter 3.2
Self-service and operating
options
w Settings
page 33
Warm rinsing
Chapter 3.2.1
Barista (strength of the coffee)
Chapter 3.2.2
Information
Chapter 3.2.3
Main menu
Chapter 3.2.4
Error message
Touching the pad calls up the error message.
Care message
Touching the pad leads directly to the menu.
Cleaning required.
Descaling required.
18
User Manual WMF 2000 S
Software
Main menu functions (pads)
Chapter 3.3
Milk and foam
Chapter 3.3.1
Timer program
Chapter 3.3.2
Care
Chapter 3.3.3
Settings
Chapter 3.3.4
PIN entry
Chapter 3.3.5
PIN rights, access control
Chapter 3.3.6
Accounting
Chapter 3.3.7
Menu control pads
Save settings
start
continue
Start or confirm a step
Back to the higher menu level
Cancel / leave without saving (Exit)
Clear or reset
Start preparation test / c offee trial
Increase or reduce setting values
Forward or back one step in listings
User Manual WMF 2000 S
19
Software
3.2
Ready to operate
Standard display for normal operation
•
•
•
•
We
31.03.2010
08:16
We
31.03.2010
08:16
”Warm rinse" pad
Barista pad
Menu
Information
Standard display for SB mode (self-service)
All pads that allow changes to be made are not available.
The "warm rinse" pad, Barista pad, menu pad and messages
are inactive. If there are errors, the relevant
pad is
displayed.
3.2.1
”Warm rinse" pad
™™ Touch the “warm rinse" pad
A rinse of the pipes with hot water begins. The water
warms the brewing system and guarantees an optimum
coffee temperature.
3.2.2
Barista pad
Recommended after a longer
brewing pause, especially before
dispensing a cup of espresso.
“Warm rinse" pad (active / inactive)
w Settings w Operating options
page 33
weaker (-15 %)
™™ Touch the Barista pad
The coffee strength will be altered for the next brew only.
normal, as per setting
3.2.3
stronger (+15 %)
Information
™™ Touch
pad on the "ready to operate" display
The Information menu appears.
The main “Information" menu contains the following
selection options:
Barista pad (active / inactive)
w Settings w Operating options
page 33
Service
information
•
•
•
•
service
Service location
Start-up data
Next maintenance date
Software version
20
customer care
brewtime
User Manual WMF 2000 S
Software
Customer Care
• Journal
Journal log of last cleaning
• Cleaning info
Info on last cleaning
• Descaling info
Info on last / next descaling
• Water filter info (optional)
Remaining range info
Brew time
• Brew time of last beverage dispensed
Journal
information
• List of logged error and status messages
(for telephone support)
journal
timer
Timer
• Display of the timer status (On / Off)
• Display of the next switching time
3.2.4
To the main menu
We
31.03.2010
08:16
Call up the main menu
™™ Touch clear area on the "ready to operate" display
Additional pads are activated.
menu pad
™™ Touch the
The main menu is displayed.
"Ready to operate" display
We
31.03.2010
08:16
... with additional pads
Delayed fade-in
w Settings w Operating options
page 33
User Manual WMF 2000 S
21
Software
3.3
Main menu
main menu
Other illustrations of the main
menu for protected levels.
w PIN access control
page 35
3.3.1
Milk and foam
Milk foam quality
The milk foam quality is set here.
This setting will apply to all beverages with milk foam.
Compensates for variations in milk characteristics.
foam quality
Reduce setting value
-> finer foam and lower dispensing
temperature
Increase setting value -> coarser foam and higher
dispensing temperature
Latte macchiato pause interval
When dispensing milk and milk foam through the combi
spout.
Latte macchiato is more successful if the interval between
milk and milk foam dispensing is lengthened.
The standard setting is 3 seconds.
macch.interrupt
Reduce setting value -> shorter interval
Increase setting value -> longer interval
22
User Manual WMF 2000 S
Software
3.3.2
Timer program
The timer program sets the switch on and switch off times.
The main “Timer Program“ menu contains the following
selection options:
•
•
•
•
•
Timer state
Set timer
Timer overview
Delete timer
Timer information
Timer state
™™ Touch the timer status
pad
Activate / deactivate timer = On / Off.
timer status
When the timer is activated,
the timer symbol, a little clock,
appears on the display.
Set timer
™™ Touch the timer adjustment
pad
Program the switch on and switch off times.
pad
™™ Touch the operating time
The operating time display appears. Here the day, time,
and desired operation are set.
timer adjustment
Example:
™™ Set day (Day)
• 1 = Monday
• 2 = Tuesday, etc. up to 7 = Sunday
• 1-5 = Monday to Friday (weekdays)
• 1-7 = entire week (Monday to Sunday)
operating time
action prg
day h min
™™ Set the time (hours, minutes)
In day 1-5 or day 1-7, the
switching times are copied to the
indicated days.
™™ Set the desired switching time (action)
Select desired settings with the
and
.
pads
• Switch on time =
(on display)
• Switch off time =
(on display)
Current selection is inversely
displayed.
™™ Confirm with
or
™™ Delete with
User Manual WMF 2000 S
23
Software
Display programmed switching times
™™ Touch the
and
pads under prg
Programmed switch times are displayed here.
Up to 16 switching times (events) per day are possible.
Programmed times are listed chronologically.
Any new switching time is sorted chronologically
immediately upon input and confirmation with .
Touching the
Select desired settings with the
and
.
pads
Current selection is inversely
displayed.
pad directly accesses the timer overview.
Copy day
Any day may be copied to other days, complete with its
switching times / events.
™™ Touch the timer adjustment
pad
Program the switch on and switch off times.
pad
™™ Touch the operating time
™™ Touch number pad under day
The selction of the week days is displayed.
™™ Scroll through to page 4
pad
™™ Touch the copy day
The selction of the week days is displayed again.
™™ Select the day that you want to copy
pad
™™ Touch the insert day
™™ Select the day you want to copy the time settings to
The day is copied.
In day 1-5 or day 1-7, the
switching times are copied to the
indicated days.
The individual days 1, 2, 3 ... 7 are
displayed.
To check times
w T imer overview
Timer overview
Checking the programmed switch times:
™™ Touch the timer overview
pad
The switching times week overview is displayed graphically.
Operating times are indicated by bars.
timer overview
Example:
timer overview
operating time
Switching times Monday to Friday
(1-5).
On time 7 a.m. (7:00)
Off time 6 p.m. (18:00)
24
User Manual WMF 2000 S
Software
Delete timer
™™ Touch on page 2 of the timer main program menu
delete timer
™™ Scroll to desired day and touch to select
A security dialogue now appears querying whether
deletion is actually intended.
™™ Confirm with
The day is deleted with all its switching times.
Besides individual days, “all workdays” or the entire week
can also be deleted.
delete timer
This action cannot be undone.
Timer information
Touching the timer info
pad calls up a display with
the next switching time and the timer state (On / Off).
timer info
timer info
timer status
next program
operating time
switch off
User Manual WMF 2000 S
on
18:00
25
Software
3.3.3
Care
Cleaning programs are started from the Care main menu.
•
•
•
•
Cleaning program
Foamer cleaning
Mixer rinsing
Customer Check-up
In the Software chapter w Care
display-guided sequences are
described in detail.
Physical cleaning actions are
described in the Care chapter.
Cleaning program
™™ Touch the cleaning prog.
pad
The daily cleaning program starts.
The cleaning mode leads step by step through foamer
cleaning, the mixer cleaning and the machine cleaning via
software.
The cleaning program sequence is described in the cleaning
instructions.
Prior to carrying out cleaning, please note the safety
instructions in the safety chapter. Read the cleaning
instructions and the Care chapter, starting on page 39.
cleaning prog.
w Cleaning instructions
Follow the manual.
Observe the Safety chapter.
Foamer cleaning
™™ Touch the foamer cleaning
pad
Foamer cleaning begins.
Optional Plug&Clean cleaning.
Foamer cleaning is carried out automatically as an
integral part of the full cleaning mode.
foamer cleaning
Plug&Clean Cleaning
w Care
page 41
Hot liquids in the
dispensing area.
Observe the Safety chapter.
26
User Manual WMF 2000 S
Software
Mixer rinsing
™™ Touch the mixer rinsing
Mixer rinsing begins.
pad
Mixer rinsing is performed automatically by the cleaning
program when a mixer system is installed.
Filter change (optional)
mixer rinsing
Hot liquids in the
dispensing area.
Observe the Safety chapter.
This point can be selected by trained personnel if the
function WMF Service has been enabled.
Filter change (optional) and maintenance actions are
confirmed here.
Question: Was the filter changed?
yes / no
Customer Check-up (optional)
This point can be selected by trained personnel if the
function WMF Service has been enabled.
Question: Has customer check-up been performed?
yes / no
User Manual WMF 2000 S
27
Software
3.3.4
Settings
Recipe and buttons
™™ Touch the
recipes/button
pad
recipes/button
shows the options:
Menu recipes/button
• Cup volumes
• Change recipes
• Button allocation
• Weigh grounds
Selecting the beverage button when setting
= more
™™ Press the desired beverage button
= less
Selecting the beverage button on the 2nd Level
™™ Press the shift button 2x
™™ Press the desired beverage button
= exit without change
= save the values
= start test
Selecting the beverage button in conjunction with
one of the preselection buttons S, L or decaf
™™ Press the desired preselection button
™™ Press the desired beverage button
Adjust values
™™ Adjust values with the
and
pads
Start a preparation test with the current values
™™ Touch the
pad
The values are not saved yet.
Save setting
™™ Save with
28
User Manual WMF 2000 S
Software
Cup volumes
Cup volumes are matched to the cups used.
Individual beverage ingredients are matched to the new
cup volumes with no effect on composition and quality.
Change recipes
All beverages
change recipes
chociatto
Ground coffee quantity / Choc powder quantity
Water volume
Milk beverages
Milk foam volume
Change recipes display
chociatto
ground coffee
Milk volume
Coffee beverages
Quality
Example: Ground coffee quantity
chociatto
quality level
The five available quality levels affect the coffee brew.
The higher the quality level, the more intensive the release
of the flavor and aromatic substances in the coffee.
Quality 4
Quality
Quality 1 After pressing, space is provided for the coffee
grounds to swell.
Quality 2 After pressing, the coffee is brewed
immediately.
Quality 3 After pressing, a pre-infusion occurs.
Quality 4 After pressing and a pre-infusion, a second
wet pressing occurs.
Quality 5 After pressing, a pre-infusion occurs. In
addition the brew time is automatically
extended.
User Manual WMF 2000 S
Caution.
An excessively high quality level
may lead to a brew water error.
29
Software
Steam Milk settings (optional)
change recipes
foam fine
Milk foam quality
Milk temperature
™™ Touch the change recipes
pad
™™ Press the desired Steam Milk button
™™ Select milk or milk foam
™™ Adjust the milk foam quality
™™ Set the shut-off temperature
™™ Save with
The maximum temperature setting is 90 °C.
foam fine
foam quality
foam fine
temperature
Set decaf (optional)
Decaf grinder is always the left grinder.
pad
™™ Touch the change recipes
™™ Press Decaf button
Ground coffee quantity for decaf is set by percentage for
the ground coffee quantity set in the standard recipe.
This setting applies to all coffee beverages with
preselected “Decaf“.
™™ Save with
decaf
ground coffee
Button allocation
The beverages are assigned to the beverage buttons.
This button allocation is set here.
™™ Press beverage button
™™ Select the desired recipe, for example espresso, from
the list
30
Load a new recipe:
the previous settings will be
overwritten by the factory
standard values for the new recipe.
Only adjustable recipes are
indicated.
User Manual WMF 2000 S
Software
Select grinder for a coffee beverage
(only for 2 grinders, without decaf)
™™ Press beverage button
™™ Select recipe, for example espresso
™™ Select grinder (on the right or left)
The portioner cannot be selected
for the Chociatto beverage.
Select the Portioner for the Choc beverage
™™ Press beverage button
™™ Select recipe, for example milk Choc 1
™™ Select portioner (on the right or left)
Weigh grounds
™™ Empty and replace coffee grounds container
™™ Touch the weigh grounds
pad
The process dispenses ground coffee directly into the
grounds container and the grounds may then be weighed.
The grind quantity is dispensed three times.
Boiler temperatur
™™ Set desired boiler temperature
(Change brewing water temperature)
boiler temp.
(Standard range of settings 94°-99 °C)
Reset
The coffee machine software is restarted.
reset
Time and date
Clock time and date are set here.
time / date
User Manual WMF 2000 S
31
Software
Display language
Language used in the display is set here.
language
Display contrast
Contrast of the display is set here.
(Default value is 70)
contrast
Warm-up rinsing
Whether the coffee machine should rinse out the brewing
unit with hot water after heating up is set here.
Recommended setting: active.
warm up rinsing
Foamer rinsing (optional)
Whether automatic foamer rinsing should occur after the
last beverage with milk components is dispensed.
yes / no
foamer rinsing
Rinsing interval
The time elapsed between the last removal of a beverage
with milk in it and a foamer rinsing.
Recommended setting: 2 minutes.
32
rinse interval
User Manual WMF 2000 S
Software
Operating options
The following operating options are available.
• ”Warm rinse" pad (active / inactive)
• Barista pad (active / inactive)
• 2nd level (shift button / no)
• ON / OFF button (direct / via PIN)
• Menu pad (immediate / delayed)
• Cancel beverage (yes / no)
options
If customers serve themselves then
some functions can be switched
to inactive.
The pads will not be shown on the
"ready to operate" display.
”Warm rinse" pad
Recommendation for self-service: inactive.
Barista pad
Recommendation for self-service: inactive.
2nd Level
Recommendation for self-service: no.
ON / OFF button
Recommendation for self-service: via PIN.
If “via PIN“ is set, then the PIN for the cleaning level will
be queried before switching on or off.
Menu pad
Recommendation for self-service: delayed.
If “delayed“ is set, the menu will only be shown if the
display is pressed twice.
Cancel beverage
Recommendation for self-service: no.
w PIN access control
page 35
w Access main menu
page 21
Illumination (optional)
Set the colour values here of the LEDs for the desired
illumination colour.
Setting examples
light sequence (sequence of colors)
amber
blue
User Manual WMF 2000 S
red
1
25
0
green
0
30
0
blue
0
0
30
illumination
setting
illumination
red
green
blue
33
Software
3.3.5
Enter PIN
Individual authorisation levels can be protected using a PIN. For access to a PIN-protected level, the PIN must be
entered via
pad.
™™ Touch the
pad in the main menu
Numerical keyboard display appears.
™™ Enter required 4-figure PIN
™™ Confirm with
Following entry of a valid PIN, the assigned functions are
available.
34
31.03.2010
PIN
PIN-entry display
User Manual WMF 2000 S
Software
3.3.6
PIN rights, access control
If a PIN has been assigned for a particular level, no access
will be granted without a PIN.
Cleaning level
main menu
On entering the valid PIN, access to:
=
Setting the milk foam quality
=
Timer program (read only)
=
Customer Care
=
PIN-protected ON / OFF button
Cleaning level access
Milk and foam settings for the Steam Milk button require
PIN access at the Accounting level.
Setting level
main menu
On entering the valid PIN, access to:
=
Setting the milk foam quality
=
Timer program
=
Customer Care
=
PIN-protected ON / OFF button
=
Settings (only cup volumes)
Setting level access
Milk and foam settings for the Steam Milk button require
PIN access at the Accounting level.
Accounting level
main menu
On entering the valid PIN, access to:
=
Setting the milk foam quality
=
Timer program
=
Customer Care
=
PIN-protected ON / OFF button
=
Settings (beverage, general, others)
=
Assign PIN rights, award access control
=
Accounting numbers of beverages
User Manual WMF 2000 S
Accounting level access
35
Software
A PIN may be assigned to any level. The levels are
hierarchical.
Example: The PIN for the setting
cleaning
and setting
accounting
level.
level is valid for
levels, but not for the
™™ Touch the
pad in the main menu
™™ Select desired level
Example: cleaning
Numerical keyboard display appears.
™™ Enter any desired 4-digit number
Number entered is displayed.
™™ Confirm with
This level is now PIN-protected.
When a PIN is assigned to a subordinate level, that PIN is
automatically copied to higher levels if the latter are not
already PIN-protected.
Delete PIN
Entering 0000 will delete access control for the given level.
Deletion of one level automatically deletes the subordinate
levels.
3.3.7
Example:
access-control
accounting
setting
cleaning
PIN entry for the cleaning level:
1234
This PIN is carried over to the
higher levels.
31.03.2010
PIN
PIN-entry display
Example:
access-control
accounting
setting
cleaning
PIN entry for
the cleaning level: 1234
Setting level: 9876
Accounting level: 7777
Accounting numbers of beverages
™™ Touch the counter
pad
The counter menu displays the counter for each beverage.
Read counter
™™ Touch desired beverage on the display
Delete counter
™™ Touch the clear
pad
If no beverage is selected, on touching the clear
pad
a dialogue appears in the display querying whether the
counter readings for all drinks should be zeroed.
The “Accounting numbers of beverages“ function should
be protected with a PIN to prevent unauthorised access.
36
User Manual WMF 2000 S
Other settings
Chapter 4
Other settings
4.1
Mechanical settings
4.1.1
Set grinding degree
™™ Remove bean hoppers
Preset grinding degree is now visible.
™™ Release coffee dispensing and wait until grinder starts
up
™™ With grinder running, alter grind fineness as desired on
the side of the machine using the multitool
Multitool
Grinding degree 1  fine
Grinding degree 6  coarse
Display grinding degree
Bruising or crushing hazard.
Never reach into the grinder mechanism with coffee
machine running and product hopper removed.
User Manual WMF 2000 S
Bruising or crushing
hazard.
Observe the Safety chapter.
37
Other settings
4.2
Labelling of beverage buttons
First switch off coffee machine in order not to trigger
dispensing inadvertently.
™™ Pull out existing labelling behind front glass in a downward direction
™™ Write on label stickers as desired using the WMF
template
™™ Stick on label mount and re-insert behind the front
glass panel
Print-out of the template is possible on adhesive labels or
paper.
Stick paper to label mount using an adhesive sticker.
Free download of WMF label
template from
www.servicecenter.wmf.com
Matching adhesive labels:
Zweckform-Avery No. 3659
38
User Manual WMF 2000 S
Customer Care
Chapter 5
Care
Regular cleaning is essential in order to ensure
problem-free operation of the coffee machine and to
ensure optimum coffee quality.
Prior to and after every instance that the machine is shut
off for several days, perform all cleanings.
Cleaning intervals overview
Caution.
Health hazard.
Follow the HACCP schedule.
x
x
x
x
x
x
x
x
x
(x)
(x)
x
x
x
x
x
x
x
Daily
Weekly
Regularly
Message
Optional
(x)
Optional
Message
Regularly
Weekly
Daily
Customer Care
O Foamer rinsing
Cleaning program
O Foamer cleaning
O Mixer rinsing
Combi spout cleaning, standard
O Combi spout cleaning, Plug&Clean
Coffee grounds container cleaning
Drip tray cleaning
Housing cleaning
Brewing unit cleaning
O Mixer cleaning
O Hot water spout cleaning
O Steam Milk outlet cleaning
Bean hopper cleaning
O Product hopper cleaning
w Cleaning instructions
w General cleaning
w Weekly cleaning
w Regular cleaning
= Daily, at least once per day and as required
= Weekly cleaning
= Regularly as required
= after the display shows a message
= Optional (depending on the model)
= Daily as required
User Manual WMF 2000 S
39
Customer Care
5.1
Daily cleaning
For all cleaning instructions
See the step for step instructions w Cleaning instructions.
Follow the Manual. Observe the Safety instructions.
5.1.1
Cleaning program
The cleaning mode leads step by step through foamer
cleaning, the mixer cleaning and the machine cleaning via
software.
Hot liquids in the
dispensing area.
Observe the Safety chapter.
Cleaning program
w Cleaning instructions
5.1.2
Milk system cleaning
Foamer cleaning see Cleaning instructions.
The milk system consists of:
• Combi spout
• Milk nozzle
• Milk hose
The milk system must be thoroughly cleaned and
sanitized at least once a day, after no more 24 hours.
For machines with Plug&Clean, this must be done as part
of the machine cleaning at the end of the service day.
If this Plug&Clean cleaning is not done, then the combi
spout must be disassembled and cleaned manually.
Milk hose should be changed at regular intervals.
Hot liquids in the
dispensing area.
Observe the Safety chapter.
Follow the hygiene
instructions.
See HACCP schedule.
Combi spout cleaning
w Cleaning instructions
Foamer cleaning, standard
Cleaning the combi spout consists of two, or optionally
three parts.
• Whether automatic foamer rinsing should occur after
each beverage with milk or milk foam (optional)
• Display-guided foamer cleaning
• Once per day, place combi spout, milk hose and milk
nozzles in a cleaning solution
40
User Manual WMF 2000 S
Customer Care
Foamer cleaning Plug&Clean
Cleaning of the Plug&Clean consists of three parts.
• Automatic foamer rinsing for a maximum of 3 minutes
after each beverage with milk or milk foam
• Display-guided milk system rinsing
• Once per week , lay combi spout, milk hose and milk
nozzles in a cleaning solution
5.1.3
Mixer rinsing
Mixer rinsing is a mixer interim cleaning.
Mixer rinsing is an integral part of the cleaning mode.
5.1.4
Mixer rinsing
w Cleaning instructions
Combi spout cleaning
Thorough cleaning of the milk system. The exact sequence
of this manual cleaning is described in the cleaning
instructions.
5.1.5
Plug&Clean cleaning program
w Cleaning instructions
Combi spout cleaning
w Cleaning instructions
General cleaning
Grounds container cleaning (grounds chute, optional)
™™ Empty the coffee grounds container and rinse under
running water
™™ Clean with a clean, damp cloth
Drip tray, housing and front panel
™™ Clean the cold machine using a damp cloth
™™ Wipe dry using a fine woolen cloth or chamois leather
Order numbers for the WMF care
program
w Appendix
Accessories and spare parts
page 69
Switch off the machine before
cleaning the front panel to avoid
a beverage being accidentally
dispensed.
Cleaning metal surfaces
For cleaning metal housing parts (glossy surface) we
recommend WMF Purargan® cleaner.
Do not clean with scouring powders or similar.
There is a risk of causing scratches or scores.
Do not use any sharp cleaning materials or implements.
User Manual WMF 2000 S
Caution.
Risk to the machine.
Follow the manual.
41
Customer Care
5.2
5.2.1
Weekly cleaning
Cleaning the brewing unit
™™ Switch off coffee machine using the ON / OFF button
™™ Disconnect mains plug
™™ Push combi spout fully upwards
™™ Slide the cover fully upwards
™™ Remove grounds container towards the front of the
machine
Brewing unit is now fully accessible.
Caution. Bruising or
crushing hazard.
Injury hazard.
Burn hazard.
Allow brewer to cool before cleaning.
Caution.
Hot surfaces.
Follow the manual.
Hold firmly, as the brewing unit can slip downwards.
Never use force. Danger of breakage.
Caution.
Risk to the machine.
Follow the manual.
™™ With one hand, reach into the chute under the brewing
unit and release the retaining catch (Illustration 1)
™™ Remove brewing unit and hold firmly (Illustration 2)
™™ Slowly guide the brewing unit downwards, tilt and pull
forward
Use the multitool from the accessories.
™™ Turn the thread on the brewing unit head counterclockwise (Illustration 3) until the wiper is in the
forward position
™™ Push the spring outwards over the edge and unlock
(Illustration 4)
™™ Swing the insertion chute upwards
™™ Clean the brewing filter under running water or with a cloth
™™ Remove residual coffee grounds using a paint-brush or
scrubber
™™ Rinse the brewing unit under running water
Never clean the brewing unit in a dishwasher and never
use any cleaner additives.
Illustration 1
Illustration 2
Caution.
Risk to the machine.
Follow the manual.
42
User Manual WMF 2000 S
Customer Care
™™ Dry the brewing unit with a cloth
Allow to dry completely before reinstalling in the coffee
machine.
Remove coffee ground residues in the chute.
™™ Wipe out the coffee grounds towards the front or suck
out using a vacuum cleaner
Refit the brewing unit after it has been dried.
™™ Replace springs in insertion unit (Illustration 4)
™™ Hold the pusher compressed and replace the brewing
unit in the chute against rear wall
™™ Push brewing unit upwards until it engages in the lock
™™ Replace grounds container
™™ Lift the adjustable screen
Illustration 3
Illustration 4
If the brewing unit cannot be replaced without
resistance: Turn thread on the brewing unit head slightly
to the left or right with the multitool until the brewing
unit slides into the guide.
Never use force.
Caution.
Risk to the machine.
Follow the manual.
Brewer filter
User Manual WMF 2000 S
43
Customer Care
5.2.2
Choc mixer cleaning (optional)
Choc mixer
Cleaning will be more frequent depending on powder
consumption.
™™ Switch off coffee machine using the ON / OFF button
™™ Disconnect mains plug
™™ Open the milk cover
™™ Pull off mixer hose from mixer to combi spout
™™ Turn stud on bayonet fitting underneath the mixer bowl
counter-clockwise
Mixer bowl is released from the arrester lock.
open
™™ The propeller for the mixer is now visible and can be
cleaned with a cloth
™™ Dismantle two-piece mixer bowl
™™ Clean both parts of mixer bowl and mixer hose under
warm running water
™™ Allow all parts to dry completely
™™ Re-assemble all components
On re-assembly, all openings must face in the same
direction.
™™ Replace mixer bowl
™™ Turn stud on bayonet connector back clockwise
™™ Push mixer hose onto mixer bowl fitting again, and plug
in combi spout
™™ Replace milk cover
Ensure that mixer hose is replaced securely.
This is important, as otherwise hot water or hot Choc may
escape.
44
Ensure that the spiral guide is
seated and the hose is not pinched.
Caution.
Scalding hazard.
Observe the Safety chapter.
User Manual WMF 2000 S
Customer Care
5.3
5.3.1
Regular cleaning
Bean hopper cleaning
The bean hoppers should be cleaned as required and at
regular intervals (at least monthly).
™™ Switch off coffee machine using the ON / OFF button
™™ Disconnect mains plug
™™ Release bean hopper lock using multitool by turning in
a clockwise direction
™™ Lift bean hoppers out
™™ Completely empty bean hoppers and wipe thoroughly
with a damp cloth
™™ Allow bean hoppers to dry completely
™™ Refill and replace bean hoppers
™™ Lock with the multitool by turning counter-clockwise
Never reach into the coffee grinders.
Never clean the bean hoppers in a dishwasher.
open
close
Bruising or crushing
hazard.
Observe the Safety chapter.
5.3.2
Choc hopper cleaning (optional)
Cleaning will be more frequent depending on powder
consumption.
™™ Switch off coffee machine using the ON / OFF button
™™ Disconnect mains plug
™™ Unlock product hoppers with multitool by turning
counter-clockwise
™™ Lift product hopper out and empty completely
™™ Unscrew union nut at front and rear
™™ Remove the dosing auger
User Manual WMF 2000 S
45
Customer Care
™™ Thoroughly wipe out hopper with a damp cloth
™™ Thoroughly clean individual dosing auger components
™™ Allow product hopper and individual components to dry
completely
™™ Re-assemble and insert the dosing auger and screw on
union nuts
Portion controller with individual
parts, dosing auger
Ensure correct orientation of discharge.
™™ Refill and replace product hopper
™™ Lock with the multitool by turning clockwise
Special features of the Twin Choc hopper
The Twin Choc container is divided in the middle and has
two separate compartments for two different types of
Choc.
Never clean product hoppers in the dishwasher.
Caution.
Risk to the machine.
Follow the manual.
Dismantled dosing augers
46
User Manual WMF 2000 S
Customer Care
5.4
Steam Milk outlet cleaning
Daily
™™ Mix 5 ml of cleaner in a tall jug with 0.5 l of lukewarm
water
™™ Immerse the steam nozzle in the cleaning solution, and
briefly press the steam button or a Steam Milk button
Reaction time: 30 minutes
™™ Clean with a brush
™™ Rinse thoroughly with water
™™ Press on the steam button
The steam clears the holes of the steam nozzle of milk
residue, and removes cleaner residue.
Weekly
™™ Unscrew the steam nozzle
™™ Place the steam nozzle in the cleaning solution for at
least 5 hours
™™ Clean with a brush
™™ Rinse thoroughly with clean water
™™ Screw the steam nozzle onto the Steam Milk spout
™™ Immerse the steam nozzle in a receptacle with clear
water
™™ Briefly press a Steam Milk button
™™ Wipe steam outlet with a damp cloth
User Manual WMF 2000 S
Caution.
Health hazard.
Irritation and scald hazard in
the dispensing area.
Caution.
Hot steam.
Observe the Safety chapter.
47
HACCP schedule
Chapter 6
HACCP schedule
You are required by law to ensure that your customers
are not subject to any health risks as a consequence of
consumption of food items you serve.
A HACCP schedule (Hazard Analysis Critical Control
Points) for risk identification and assessment is required.
You should carry out a risk analysis on your premises.
The aim of the analysis is to recognize and preempt food
hygiene hazard points. For this purpose, monitoring and,
where necessary, test procedures must be established and
implemented.
With correct installation, care, maintenance, and cleaning,
WMF coffee machines meet the requirements described
above. If care of the coffee machines is not carried out
properly, dispensing milk beverages will constitute a food
hygiene hazard point.
Please observe the following points in order to comply
with the HACCP Schedule:
“Food Hygiene Ordinance from
05.08.1997“
Use our
HACCP schedule for monitoring of
regular cleaning.
Sanitize the milk system daily
• Follow the cleaning instructions for the milk system
contained in the cleaning instructions. This will ensure
that your system contains a minimum of bacteria at
commencement of operation.
You can call up the logs of the most recent cleaning
operations via information pad
.
Always commence operation with a freshly opened
prerefrigerated milk pack
• Original packaged UHT milk is usually free from harmful
bacteria. Always open a new pre-refrigerated pack at
commencement of operation.
• Ensure absolute cleanliness on opening the milk pack.
Germs can be introduced from dirty hands or tools
when opening.
48
Recommendation:
Only use UHT milk with a 1.5 %
fat content.
User Manual WMF 2000 S
HACCP schedule
Keep milk cool.
• Always have a new pre-refrigerated milk pack handy.
• If a pre-refrigerated freshly opened pack is used within
a period not exceeding 3 hours, refrigeration during use
is not necessary.
• If little milk is being used, pre-refrigerated milk must be
placed in the refrigerator again during operation.
At commencement of operation
milk should be at approx. 6–8 °C.
Depending on the setting, one litre
of milk is sufficient for approx. 20
cappuccinos.
WMF AG offers a range of
refrigeration options (e.g., WMF
countertop coolers or WMF milk
coolers).
Recommendation for Choc (optional)
Regularly clean the product hopper. See the instructions in
the Customer care chapter.
See Choc powder manufacturer‘s instructions.
Follow the hygiene
instructions.
See Care chapter.
HACCP schedule
Month
Year
Use only chilled UHT milk, to prevent health risks due to bacteria.
For choc, use only products that have not exceeded their expiration date.
3a. Clean the foamer and change out the combi spout after 4 hours of
operation. (Absolutely required for low number of dispense cycles, or if
milk is not chilled.)
3b. Weekly mixer cleaning and regular product hopper cleaning.
(Care chapter)
4. General machine cleaning.
Cleaning steps
Time of day
1
2
3
Signature
4
Date
Date
Cleaning steps:
1. Run the cleaning program.
w Cleaning instruction
2a. Foamer cleaning (combi spout)
w Cleaning instruction
2b. Daily mixer cleaning
w Cleaning instruction
1.
17.
2.
18.
3.
19.
4.
20.
5.
21.
6.
22.
7.
23.
8.
24.
9.
25.
10.
26.
11.
27.
12.
28.
13.
29.
14.
30.
15.
31.
Cleaning steps
Time of day
1
2
3
Signature
4
16.
User Manual WMF 2000 S
49
Maintenance
Chapter 7
Maintenance
Please observe that this is a professional industrial coffee
machine which needs regular maintenance and descaling.
Timing of descaling is calculated by the machine and
depends on the degree of hardness of the local mains
water and whether or not a water filter is fitted.
The maintenance schedule is based on the degree of use
of the machine and is shown on the display. The coffee
machine may continue to be operated after the message
but Customer Care or contract maintenance should be
carried out promptly to ensure correct functioning and so
as to avoid any consequent damage.
7.1
Coffee machine maintenance
The following care or maintenance stages are provided:
• Customer Check-up after the display shows a message;
may be undertaken by the user / operator.
Care after the display shows
a message see Customer Check-up
Instructions in
Customer Check-up Kit 1 / 15.000
Order number 33 2853 5000
• Maintenance after the display shows a message; may
only be undertaken by trained personnel or by WMF
Service, as in this instance components affecting safety
must be replaced.
• Revision after the display shows a message; may only be
undertaken by trained personnel or by WMF Service, as
in this instance components affecting safety must be
replaced.
50
Service maintenance message
w Messages and instructions
page 52
For other maintenance work and
repairs, please contact your local
WMF Service.
The telephone number can be
found on the address sticker on
the coffee machine and on the
delivery note.
User Manual WMF 2000 S
Maintenance
7.2
Mixer maintenance (Choc)
Maintenance after the display shows a message, may only
be undertaken by trained personnel or by WMF Service.
7.3
WMF Service
You can reach the WMF Service Center if the local WMF
Service is not known.
User Manual WMF 2000 S
51
Messages and instructions
Chapter 8
8.1
Messages and instructions
Messages for operation
Refill beans
™™ Top up bean hopper (refer to display)
™™ Check:
• Is the product hopper lock open?
Refill beans
w Care
• Beans do not feed through
™™ Stir with large spoon and confirm with
Open water supply valve
™™ Open water supply valve and confirm
open water supply
Empty coffee grounds container
™™ Empty coffee grounds container
Empty grounds cont.
Coffee grounds container missing
™™ Insert the grounds container again correctly and close
adjustable screen
Grounds container!
Brewing unit error
™™ Remove brewing unit
™™ Clean brewer sieve
™™ Replace brewing unit and ensure that it engages correctly in
the lock
Remove brewing unit!
Change filter
™™ Change filter within one week and confirm in the Care menu
Change filter
Follow water filter instructions.
Please consult the User Manual
Error number is displayed.
C a u t i o n!
w Error messages / malfunctions
Please consult
the user manual!
52
User Manual WMF 2000 S
Messages and instructions
Descaling Message
™™ Call WMF Service
Customer care Message
™™ Carry out customer check up within one week and confirm in
the Care menu
Service Message:
Service maintenance after the display shows a message
™™ Call WMF Service
Message: Revision
™™ Call WMF Service
8.2
Please desc.!
customer check-up
service-Mainten.
revision
Error messages/malfunctions
Basic procedure on display of error messages or
malfunctions.
™™ Switch coffee machine off and then on again after
a few seconds
™™ Repeat the process which led to the error
In many cases, this eliminates the malfunction and you can
continue working.
If this is not successful: Find the error message or error
number in the following list and follow the sequence of
actions indicated.
If this does not rectify the error or if the error indicated is
not listed please call WMF Service.
Some messages lead to blocking of individual functions.
You will notice this by the fact that the beverage button
light goes out. The beverage buttons that are still
illuminated can continue to be used.
User Manual WMF 2000 S
53
Messages and instructions
Your WMF 2000 S is provided with a diagnostics program.
Any errors that occur are shown on the display. The errors
listed may also be caused by an interruption to the mains
electricity supply.
If there is a current error or a message to the operator, pad
is displayed.
™™ Touch the
pad
Error number is displayed.
Error
number
Error
description
Action instructions
6
Brewing unit lockup
current / Brewing unit stiff
Right grinder
blocked
Left grinder blocked
™™ Switch off the coffee machine
™™ Cleaning the brewing unit
26
36
w Care w Cleaning the brewing unit
™™ Switch off the coffee machine
™™ Disconnect mains plug
™™ Remove bean hopper
™™ Turn grinder disk counter-clockwise using only
Multitool (square button) (see illustration)
™™ Replace hopper
™™ Switch on coffee machine
w Care w Bean hopper cleaning
If this occurs frequently:
™™ Set grinding degree one stage coarser
w Other settings w Set grinding degree
88
Boiler
overtemperature
™™ Switch off the machine, allow to cool and switch on
again
If fault not remedied
™™ Switch off the machine
™™ Call WMF Service
89
Boiler
heat-up time error
™™ Switch off the machine and switch on again
54
User Manual WMF 2000 S
Messages and instructions
Error
number
Error
description
Action instructions
161
Brew water error
Between each of the following steps switch the machine off and on again. If
fault not remedied carry out the next step.
™™ Turn on water
™™ Cleaning the brewing unit
w Care w Cleaning the brewing unit
™™ Set grinding degree coarser
w Other settings
™™ Reduce quality
w Settings w Recipe
163
Warm rinsingwater error
Between each of the following steps switch the machine off and on again. If
fault not remedied carry out the next step.
™™ Turn on water
™™ Cleaning the brewing unit
w Care w Cleaning the brewing unit
186
Steam boiler level
188
Steam boiler
overtemperature
189
Steam boiler
heat-up time
error
User Manual WMF 2000 S
Beverage dispensing temporarily blocked.
™™ Check that coffee grounds container is correctly
inserted
™™ Switch machine off and on again
™™ Switch off the machine, allow to cool and switch on
again
If fault not remedied
™™ Switch off the machine
™™ Call WMF Service
™™ Switch off the machine and switch on again
55
Messages and instructions
8.3
Errors without error display
Error pattern
Action instructions
No hot water output but
water in coffee grounds
container
No Choc dispensing but
water in grounds container
Choc portion controller
blocked, Choc dispensed
only with water
™™ Clean hot water spout
™™ Call WMF Service (coffee dispensing possible)
Coffee dispensing on the
left / right differs
No milk foam / milk output,
but milk in milk container
™™ Do not use Choc
™™ Call WMF Service (coffee dispensing possible)
™™ Clean portion controller
w Care
™™ Empty powder
™™ Turn dosing auger manually until all powder removed
™™ If necessary rinse with water
™™ (Allow to) dry completely
™™ Clean the combi spout
w Cleaning instructions
™™ Check whether the milk hose is kinked or squashed
™™ Re-route tube correctly
™™ Clean the combi spout
™™ Milk nozzle blocked
w Cleaning instructions
Milk foam incorrect,
temperature too cold or
too hot
™™ Milk cooler iced
™™ Change milk nozzle
Colour
Milk temperature
• Brown
for cooled milk
• Natural
for uncooled milk
™™ Clean the combi spout
w Cleaning instructions
If fault not remedied
™™ Use another milk nozzle from the accessories
56
User Manual WMF 2000 S
Messages and instructions
Error pattern
Action instructions
Pump runs permanently,
water in coffee grounds
container
Milk foamer assembly and
disassembly stiff
Choc hopper cannot be
inserted
™™ Switch off the machine and switch on again
™™ If fault not remedied call WMF Service
Bean hopper cannot be
installed
User Manual WMF 2000 S
™™ Lightly smear the O-rings with WMF gasket grease
™™ Manually turn the drive for the dosing auger at the
portioner slightly in a clockwise direction
™™ Check whether Choc hopper is accidentally locked
™™ Check whether bean hopper has been accidentally
locked
57
Safety
Chapter 9
9.1
Safety
Hazards to the operator
At WMF, safety is one of the most essential product
features. The effectiveness of safety devices can only be
ensured if the following points are observed:
• Read the User Manual carefully prior to use.
• Do not touch hot machine components.
• Do not use the machine if it is not working properly or
if it is damaged.
• Built-in safety devices must never be altered.
• This device is not designed for persons (including
children) with limited physical, sensory or mental
capabilities or who lack the required experience
and / or knowledge, unless they are supervised by
a person responsible for their safety or have received
instructions from them about how the device should be
used.
• Children should be supervised to ensure that they do
not play with the device.
Despite safety devices, every machine poses numerous
hazards if incorrectly used. Please observe the following
instructions when using the coffee machine so as to
prevent injury and health hazards:
Scalding hazard.
When dispensing coffee, Choc, hot water and steam
there is hazard of scalding. Ensure that there is always
a receptacle under the outlet when dispensing beverages.
Failure to follow Safety
warnings can result in
death or serious injury.
Observe the Safety
instructions.
Hot liquids in the
dispensing area.
Scalding hazard.
Caution.
Hot steam.
Burn hazard.
Burn hazard.
The brewing unit must be cleaned only when the machine
is cold. The brewing unit can get hot.
58
Caution.
Hot surfaces.
Burn hazard.
User Manual WMF 2000 S
Safety
Bruising or crushing hazard.
There is a hazard of bruising or crushing when handling
all moving parts. Do not reach into the bean hopper or
the brewing unit opening when the coffee machine is
switched on.
Health hazard.
The product hoppers (coffee beans / Choc) and manual
insert may only be filled with materials for the use
intended.
Health hazard.
When handling special cleaners for the milk foamer,
cleaning tablets, follow the protective measures on the
packaging. The special cleaners for the milk foamer and
cleaning tablets are irritants. Only put in cleaning tablets
after the display shows a message.
Irritation and scald hazard.
Never reach under the spouts while cleaning. Cleaning
fluid / descaling solution runs out of the combi spout
when cleaning / descaling.
9.2
Caution. Bruising or
crushing hazard.
Injury hazard.
Caution.
Health hazard.
Only use as intended.
Caution.
Health hazard.
Follow the instructions of the
label on the cleaning agents.
Caution.
Health hazard.
Irritation and scald hazard in
the dispensing area.
Hazards to the coffee machine
Please observe the following points so as to prevent
problems with and damage to the coffee machine:
• For water with a carbonate hardness in excess of
5 °dKH, a WMF water filter must be fitted; otherwise,
the coffee machine can be damaged due to build-up of
scale.
• For insurance reasons always ensure that, at the end of
operation, the mains water supply for the water supply
is turned off and the mains power is switched off or the
machine is unplugged.
User Manual WMF 2000 S
59
Safety
• We recommend damage prevention measures such as:
- installation of a suitable water monitor in the mains
water supply
- installation of smoke alarms
• After a company holiday we recommend running
the cleaning mode at least twice before reusing the
machine.
9.3
Directives
The machine fulfills the requirements of the Regulation on
Commodities (and counterparts in the European Plastics
Directives) and the EC regulation No. 1935 / 2004 in the
currently valid edition.
When used properly, the machine does not present
a hazard to health or other unjustifiable hazard.
The materials and products used comply with the
Regulation on Commodities (and counterparts in the
European Plastics Directive 2002 / 72 / EG ff.)
The machine fulfills the requirements of all applicable
regulations in the directives MD (MR) 2006 / 42 / EC (EG),
EMCD (EMV) 2004 / 108 / EC (EG), Directive 2002 / 95 / EC
(ROHS), Directive 2002 / 96 / EC (WEEE).
The declaration of conformity is included with the
machine. The machine bears the CE mark.
Any modifications that are not approved by WMF will
cause this declaration to become invalid.
Currently valid national rules apply in countries outside of
the European Union.
This device is subject to the directive on waste electrical
and electronic equipment (WEEE / EU directive) and may not
be disposed of as domestic waste.
60
w Cleaning instructions
For disposal please contact the
WMF Service.
User Manual WMF 2000 S
Warranty
9.4
Duties of the owner/operator
The operator of such equipment must ensure regular
maintenance by WMF Service technicians, their agents or
other authorised persons and checking of safety devices.
Access to the service area is permitted only for persons
with knowledge and practical experience with the unit,
especially regarding safety and hygiene.
The coffee machine must be set up by the operator such
that care and maintenance can be performed without
hindrance.
In office / floor supply or similar self-service applications,
only staff instructed in operation of the machine should
supervise the machine. Trained personnel should carry out
maintenance and be available for questions regarding use.
The operator shall ensure that electrical equipment and
operating facilities are in a fit state (e.g. to BGV A3)
[German Accident Prevention Association or equivalent].
In order to ensure the operating safety of your coffee
machine, it is essential to perform regular checks of the
safety valves and the pressure containers, among other
checks. These measures are conducted by WMF Service
or by WMF authorised service personnel as part of the
maintenance work.
Machine cleaning must be done only using the WMF
special cleaning agent intended by WMF for the machine
(tablets), and for the milk system (cleaning liquid).
The manufacturer‘s specifications regarding maintenance
cycles and frequency of maintenance (w Maintenance) are
to be observed.
User Manual WMF 2000 S
WMF special cleaning agent,
w Appendix
Accessories and spare parts
page 69
61
Warranty
9.5
Warranty claims
During the warranty period of 12 months from transfer of
risk, the purchaser has statutory warranty entitlements.
The vendor should always be afforded the opportunity to
rectify faults within an appropriate period.
Claims above and beyond the above, in particular damage
claims as a result of consequential damage, are excluded,
to the extent that this is legally permissible.
Material defects shall be reported to the vendor
immediately and in writing.
Warranty period 12 months
No warranty is provided:
• On any parts subject to natural wear and tear. This
includes seals, mixers, and brewing unit, among other
items.
• For malfunctions due to the effect of the weather,
scale build-up, chemical, physical, electrochemical or
electrical effects, unless attributable to a fault on the
part of WMF.
• If a water filter is not fitted even though the local water
supply requires use of a water filter and malfunctions
occur as a consequence.
• With respect to faults which occur as a result of
failure to follow handling instructions and regulations,
maintenance and care of the unit (e.g. User Manual and
servicing instructions).
• With respect to faults which occur as the result of
failure to use original WMF replacement parts or
incorrect assembly by the purchaser or by third parties
or by faulty or negligent treatment.
62
Follow the manual.
The customer is advised in the
order confirmation whether or not
use of a water filter is required.
User Manual WMF 2000 S
Warranty
• With respect to the consequences of improper
modifications undertaken without our consent or
by repair or reconditioning work on the part of the
purchaser or by third parties.
• With respect to faults caused by inappropriate or
improper use.
• Inappropriate use of the coffee machine shall be
deemed to have taken place if within the 12-month
warranty period (from date of purchase) the customer
exceeds the annual number of coffee or Choc mixer
servings prescribed.
Annual maximum volume is 15,000 coffee servings and
a maximum of 6,000 Choc beverages.
User Manual WMF 2000 S
w Maintenance
page 50
63
64
1
08:16
(Care)
6.1
2
™ Touch
foamer cleaning
start
™ On submenu
Customer Care touch
mixer rinsing
foamer cleaning
cleaning prog.
customer care
Foamer cleaning
13
12.1
™ For water rinse prepare
0.5 l of clear, cold water
™ Insert milk hose
™ Touch
yes
yes
Prepared water
for rinsing?
cleaning prog.
foamer cleaning
Machine cleaning starts.
Duration 8 minutes.
In progress…
cleaning prog.
switchingOff
™ Close the manual insert
lid
9.1
™ Insert milk hose
™ Touch
yes
yes
Prepared water
for rinsing?
cleaning prog.
switchingOff
™ Touch
main menu
™ Open the manual insert
lid
™ Add a special WMF
cleaning tablet
Open tablet insert.
Insert the
cleaning tablet.
cleaning prog.
switchingOff
9
™ For water rinse prepare
0.5 l of clear, cold water
6
31.03.2010
3
Foamer cleaning starts.
Duration 30 seconds.
In progress…
cleaning prog.
foamer cleaning
13.1
Cleaning tablet inserted?
™ Touch yes
yes
Cleaning tablet
inserted?
cleaning prog.
switchingOff
10
Display with foamer
cleaning reminder appears.
� Foamer cleaning
ok
cleaning prog.
switchingOff
Please soak the
foamer in cleaning
solution at least
once per day
7
The submenu
appears.
™ Touch cleaning prog.
mixer rinsing
foamer cleaning
cleaning prog.
customer care
4
™ On submenu
Customer Care
touch mixer rinsing
™ Touch start
mixer rinsing
foamer cleaning
cleaning prog.
customer care
Mixer rinsing
Step 6 and 10
Only if beverages
containing milk have been
previously prepared.
Foamer cleaning starts.
Duration 30 seconds.
In progress…
cleaning prog.
switchingOff
11
™ Remove and empty
grounds container
Empty
g r o u n d s c o n t a i n e r.
cleaning prog.
switchingOff
8
™ Touch switchingOff
no switchingOff
customer care
cleaning prog.
switchingOff
5
33 2510 0010 1.0 03.2010
Mixer cleaning starts.
Duration
aprox. 30 seconds.
In progress…
cleaning prog.
mixer rinsing
Step 11
Only if beverages
containing choc
components have been
previously prepared with
the optional mixer.
Mixer cleaning starts.
Duration 30 seconds.
In progress…
cleaning prog.
mixer rinsing
12
8.1
™ Touch start
The cleaning program
starts.
start
cleaning
start now?
cleaning prog.
switchingOff
1
08:16
(Care)
6.1
2
Plug&Clean
In progress…
cleaning prog.
switchingOff
10
™ Turn the adapter in the
socket clockwise until
it stops
™ Touch
yes
™ Touch
main menu
3
4
In progress…
cleaning prog.
switchingOff
11
™ Open the manual insert
lid
™ Add a special WMF
cleaning tablet
™ Push combi spout fully
upwards
™ Remove and empty
grounds container
™ Replace grounds
container
10.1
Open tablet insert.
Insert the
cleaning tablet.
cleaning prog.
switchingOff
8
™ Touch switchingOff
no switchingOff
customer care
cleaning prog.
switchingOff
Empty
g r o u n d s c o n t a i n e r.
cleaning prog.
switchingOff
7
The submenu
appears.
™ Touch cleaning prog.
mixer rinsing
foamer cleaning
cleaning prog.
customer care
™ Rinse combi spout and milk
hose very thoroughly with clear
water so that no cleaning fluid
remains
C
Caution!
Carefully disconnect
the milk hose.
A
If a mixer is fitted:
™ Rinse mixer hose thoroughly
™ Reassemble combi spout
™ Replace combi spout
™ Insert milk hose
If a mixer is fitted:
™ Insert mixer hose
™ Pull forward the lever behind the
combi spout
™ Remove combi spout
™ Remove milk hose from milk
container and release from
combi spout
If a mixer is fitted:
™ Release the mixer hose
5
™ Immerse the length of the
remaining milk hose in the
cleaning solution
This procedure prevents air bubbles
from remaining in the milk hose.
™ Soak all parts of combi spout in
the cleaning solution
All parts must be completely
immersed.
™ After 5 hours clean all parts
thoroughly with a brush
11.1
™ Close the manual insert
lid
™ Touch
yes
yes
Cleaning tablet
inserted?
cleaning prog.
switchingOff
8.1
™ Touch start
The cleaning program
starts.
start
machine cleaning
start now?
cleaning prog.
switchingOff
Foamer cleaning:
See the flip-side under “foamer cleaning” for interim cleaning.
Manual combi spout cleaning with Plug&Clean:
Perform at least once per week.
Manual combi spout cleaning without Plug&Clean:
Perform at least once per day.
After Plug&Clean cleaning:
The cleaned milk hose can be stored with the adapter in the closed
cooler.
Instructions
™ Mix 5 ml of WMF Special
cleaner with 0.5 l of warm
water
™ Dismantle combi spout
™ Immerse one end of the milk
hose in the cleaning solution
B
Manual combi spout cleaning Switch off using the ON/OFF button prior to cleaning. Unplug mains plug.
Machine cleaning starts.
Mixer cleaning starts.
Plug&Clean cleaning
starts.
Duration 8 minutes.
Duration 30 seconds.
Duration 2 minutes.
Step 6 and 10: Only if beverages containing milk have been previously prepared.
Step 9: Only if beverages containing choc components have been previously prepared with the optional mixer.
In progress…
cleaning prog.
mixer rinsing
9
Do not jam the
milk hose!
™ Insert the milk hose
with the Plug&Clean
adapter into the
Plug&Clean socket
yes
cleaning prog.
switchingOff
Is milk hose
plugged into
Plug&Clean socket?
6
31.03.2010
™ Touch
We
Plug&Clean cleaning program
Appendix:
™ Touch
We
Cleaning Program Standard
Follow the overview of cleaning interval schedule in Care chapter in the User Manual.
Prior to the first cleaning, read the User Manual, Care chapter.
Please refer to User Manual.
Cleaning instructions 2000 S
Appendix: Additional instructions
Cleaning instructions
User Manual WMF 2000 S
Appendix: Technical data
Appendix:
Technical data
Technical data for coffee machine
Nominal power rating *
5.5 kW
(4.15 kW – 5.5 kW*, depending on special equipment)
Recommended daily capacity
espresso, café crème
up to 200 cups
Overall hot water output
24 l / h
Coffee bean hopper
left and right each approx. 1,000 g
middle approx. 550 g
Choc hopper
approx. 1,000 g
Twin Choc container
Twice approx. 500 g
Mains power connection *
5.5 kW / 4 00 V
Illumination
LED class 1
External dimensions
width 325 mm
height incl. bean hopper 680 mm
depth 556 mm
Weight empty
aprox. 33-43 kg (depending on the model)
Continuous sound
pressure level (Lpa)**
< 70 dB (A)
We reserve the right to make technical modifications.
* For special models see model label, values given above are for basic model.
** A-evaluated sound pressure level Lpa (slow) and Lpa (impulses) at operating personnel workplace is under 70 dB (A)
in any working mode.
Conditions for usage and installation
Necessary preparatory work for electricity, water and drainage connections at the
customer‘s premises are to be arranged by the machine owner / operator. The work
must be carried out by authorised installation technicians in compliance with general,
country-specific and local regulations. The WMF service engineers may only connect the
machine to existing prepared connection points. WMF Service is neither authorised nor
responsible for carrying out any work on-site prior to connection.
User Manual WMF 2000 S
65
Appendix: Technical data
Mains voltage tolerance
range
Water supply
(Constant water supply
optional)
Water quality
Water drain pipe
Ambient temperature
Maximum humidity
Degree of protection
Installing surface
Installation clearances
Installation dimensions
of the water filter
400 V + 6 % - 10 %,
Mains voltage interruption < 50 ms: no interruption of function
3 / 8 inch MIP hose connector with main valve, and filter with
0.2 to 0.25 mm mesh size, on site. Min. 0.2 MPa flow pressure at
2 l / min., max. 0.6 MPa. Water temperature max. 35 °C.
The set of hoses provided with the new coffee machine and / or the
new water filter must be used. Do not use old hoses.
For drinking water with a carbonate hardness above 5 °dKH,
a WMF water filter should be installed upstream.
Min. ¾ inch I.D., minimum downward slope of 2 cm / m
+ 5 °C to max. of + 35 °C (empty the water line in case of frost).
80% relative humidity without condensation.
Do not use unit outdoors.
IP X0
The unit must be placed on a level, flat, and sturdy surface.
The unit is not intended to be located on a surface that is sprayed
or cleaned with a water hose, steam jets, steam cleaner, or similar
devices.
For operating, service and safety reasons the machine should be
installed with a clearance of not less than 50 mm at the back and
sides from the building or non-WMF components. A clear height
of 1,100 mm from the top of the supporting surface should be
ensured. The height of the installation surface above the floor
is at least 850 mm. If the machine connections are to be run
downwards through the counter, please make space for the lines,
which can reduce the usable space below the machine.
See the User Manual for the water filter.
These specifications for the electrical connection and the standards quoted apply for connecting the
machine in EU countries. It may be necessary to also observe additional country-specific regulations.
Outside the EU countries acceptance of the standards quoted is to be checked by the legal entity or
natural person who wishes to use the machine.
66
User Manual WMF 2000 S
Appendix: Technical data
The local power supply must be constructed according to IEC 364. To improve safety, the coffee machine should be
fitted with an FI 30 mA earth leakage current circuit breaker complying with EN 61008. Near the machine or about 30
cm below the counter top there should be a shockproof socket as a single-phase connection installed locally on the
rear or side wall of the counter substructure or a country-specific single-phase socket and, in the case of a 3-phase
connection, a 5-pin CEE / CEKON-socket according to EN 60309 or a country-specific multi-pin socket. The socket is
part of the customer‘s on-site installation. The mains cable must not come into contact with hot surfaces. If the mains
cable for this device is damaged then it must be replaced by our service personnel or a similarly qualified person, in
order to prevent hazards.
In order to avoid possible faults from arising on our screened data lines due to potential equalization currents
between the devices, an additional potential equalization unit should be planned for devices connected to the
vending system. (See EN 60309)
User Manual WMF 2000 S
67
Number
Unit
68
Pcs
33 2318 0000
Mixer bowl
Pcs
meter
1
1.5
Pcs
Pcs
Cover for medium bean hopper
Pcs
Pcs
1
1
Pcs
Pcs
sheet
1
1
1
Pcs
Pcs
1
1
Product hopper
Medium bean hopper
Pcs
1
Signs labelling product hopper
Twin-Choc product hopper lid
Twin-Choc product hopper
Choc product hopper lid
Choc product hopper
Closing plate
Cover for large bean hopper
Pcs
Pcs
1
Large bean hopper
Set of documents:
• User Manual WMF 2000 S
• Cleaning instructions WMF 2000 S
Multitool
Drain tube
Angle for drain tube
Connecting tube for constant water supply
1
Complete bean hopper
1
Documentation / Instructions
1
Accessories / tools
Pcs
1
33 2315 3000
33 2806 4100
33 2840 9099
33 2806 3100
33 2825 0199
33 2854 3000
33 2854 2000
33 2265 5000
33 2806 3100
33 2819 7000
33 2510 0010
33 2323 1000
00 0048 0042
33 2165 8000
33 2292 1000
33 2292 6000
00 0048 0064
00 0048 4948
33 2296 2000
33 2259 8900
Order No.
Mixer hose spring
Mixer hose
Milk hose
Combi spout addition Choc
Complete combi spout
Designation
Constant water supply, drainage
1
meter
0.25
Pcs
meter
1
1
Pcs
Pcs
1
1
Complete combi spout Choc
all
Choc
Choc
Choc
Choc
all
all
all
all
all
all
all
all
all
all
Choc
Choc
Choc
all
Choc
all
Model
Appendix: Accessories and spare parts
Appendix: Accessories and spare parts
User Manual WMF 2000 S
Number
Unit
Pcs
Pcs
User Manual WMF 2000 S
Pcs
Pcs
1
1
Drip grid
Drip tray (when using an integrated or under-counter cooler)
Drip tray (standard)
Brewing unit
Coffee grounds container
Designation
Pcs
Spare cartridge for water filter
Wasserfilter Bestmax M (complete set)
Customer Check-up Kit 1 / 15.000
(with fresh milk and Choc)
Pcs
Pcs
tube
1
1
1
bottle
pack
1
1
Gasket grease 5 grams
Cleaning brush
Pipe cleaner
Special cleaning tablets (100 pieces)
WMF Special cleaner for milk foamer
Order numbers for the WMF care program
Pcs
Pcs
1
1
Scale filter / water filter
1
Customer Check-up Kit 1 / 15.000
Pcs
1
Drip tray / drip grid
1
Brewing unit
1
Coffee grounds container
33 2179 9000
33 1521 9000
33 0350 0000
33 2332 4000
33 0683 6000
33 2426 5000
03 9331 0001
33 2853 5000
33 2465 8000
33 2254 9200
33 2254 9000
33 2823 6199
33 2272 4000
Order No.
all
all
all
all
all
all
all
all
all
all
all
all
all
Model
Appendix: Accessories and spare parts
69
Index
Index
1-Step 9
2-Step 9
A
Access control 35
Accessories and spare parts 68
Accounting level 35
Accounting numbers of beverages 36
B
Barista 9, 18
Barista pad 20, 33
Bean hopper 7
Bean hopper cleaning 45
Beverage buttons 28
Boiler temperatur 31
Brewing unit cleaning 42
Brewing unit error 52
Brew time 21
Button allocation 30
C
Call up the main menu: 8
Care message 18
Change recipes 29
Choc powder quantity 29
Cleaning instructions 64
Cleaning intervals overview 39
Cleaning level 35
Cleaning metal surfaces 41
Cleaning program 26, 40
Coffee machine maintenance 50
Combi spout cleaning 41
Conditions for usage and installation 65
Connect up the milk 12
Cooler adapter 12
Cool milk 12, 49
Copy day 24
Cup&Cool 12
Cup volumes 29
Customer Care 21, 26, 39
Customer Check-up 50
Customer Check-up every 15,000 coffees 50
D
Daily cleaning 40
Decaf button 10
Delete counter 25, 36
Delete PIN 36
Diagnostics program 54
Dispense milk or milk foam 12
Dispensing beverages 10
Dispensing hot water 11
Display contrast 32
Display language 32
Display switching times 24
Drip tray 17
Drip tray, housing and front panel 41
Dual Milk 13
Duties of the owner/operator 61
70
E
Electrical connection 66
Empty coffee grounds container 52
Error message 18, 53
Error messages 53
Error messages and malfunctions 56
Error number 52, 53
F
Filter change 27
Foamer cleaning 26
Foamer rinsing 32
G
Glossary 8
Ground coffee quantity 29
Grounds container cleaning 41
Grounds container missing 52
H
HACCP schedule 48
Hazards to the coffee machine 59
I
Information 18, 20
Instructions 52
Introduction 6
J
Journal 21
L
Labelling of beverage buttons 38
Latte macchiato 22
Latte macchiato pause interval 22
Level 2 33
M
Main menu 18, 22
Main menu functions (pads) 19
Maintenance 50
Maintenance every 30,000 coffees 50
Malfunctions 53
Manual insert 7, 15
Mechanical settings 37
Menu control pads 19
Menu pad 33
Messages and instructions 52
Messages for operation 52
Milk and foam 22
Milk foam dispensing 12
Milk foam quality 22
Milk foam volume 29
Milk nozzle 12
Milk system rinsing Standard 41
Milk volume 29
Mixer cleaning 44
Mixer maintenance 51
User Manual WMF 2000 S
Index
Mixer rinsing 27, 41
Multitool 37
N
No warranty is provided 62
O
ON/OFF button 33
Open water supply valve 52
Operating options 32, 33
Operation 10
Original WMF replacement parts 63
Other settings 37
Override function 13
Overview of additional instructions 64
Service 20
Set grinding degree 37
Set timer 23
Setting level 35
Settings 28
Shift button 11, 33
Signs and symbols used in the User Manual 8
Software 18
Steam Milk 9, 13
Steam Milk buttons 13
Steam Milk outlet cleaning 47
Switching off 17
Switch off time 23, 24
Switch on coffee machine 10
Switch on time 23, 24
T
Quality 29
Technical data 65
Time and date 31
Timer 21, 23
Timer information 25
Timer overview 24
Timer program 23
Timer state 23
To main menu 21
Touch-screen display 7
Twin Choc 9
Twin Choc container 7, 14
R
U
Read counter 36
Ready to operate 18, 20
Recipe and beverage buttons 28
Recommendation for Choc 49
Refill beans 52
Regular cleaning 45
Reset 31
Revision after 6 years 50
Rinsing interval 32
User Manual Symbols 8
P
Pads on the „ready to operate“ display 18
Parts of the coffee machine 6
PIN entry 34
PIN rights 35
Preparation of coffee grounds using the manual insert 15
Q
S
Safety devices 58
Sanitize milk system 48
Schedule 48
Self-service 20, 33
User Manual WMF 2000 S
W
“Warm rinse“ pad 32, 33
Warm rinsing 18, 20
Warm-up rinsing 32
Warranty claims 62
Warranty period 63
Water filter 50, 62
Weekly cleaning 42
Weigh grounds 31
WMF Customer Service 51
WMF Service 51
71
Your nearest WMF Service:
© 2010 WMF AG
All rights reserved, in particular duplication, distribution and translation rights.
No part of this manual may be reproduced in any form or processed, duplicated or
distributed using electronic systems without written consent.
Design and production / t ypesetting and print presentation:
TecDoc GmbH; Geislingen, info@tecdocgmbh.de
Original User Manual. Printed in Germany.
We reserve the right to make technical modifications.
23.04.2010