RED GARDENIA User guide

INSTALLATION AND USER GUIDE

PELLET STOVE

PRIMULA

ORCHIDEA

GARDENIA

MARGHERITA

HYDRO MODEL

Translation of original instructions

EN

TABLE OF CONTENTS

TABLE OF CONTENTS .................................................................................................. II

INTRODUCTION ..........................................................................................................1

1-WARNINGS AND WARRANTY CONDITIONS .................................................................2

2-INSTALLATION INSTRUCTIONS ..................................................................................9

3 - TECHNICAL DRAWINGS AND CHARACTERISTICS ......................................................18

4-INSTALLATION AND ASSEMBLY ...............................................................................22

5-PLUMBING CONNECTION ........................................................................................27

6 - ELECTRICAL CONNECTIONS ...................................................................................31

7 - INITIAL START-UP ................................................................................................32

8 - MENU ITEMS ........................................................................................................35

9 - PRELIMINARY NOTIONS ........................................................................................41

10-OPERATION .........................................................................................................49

11-SAFETY DEVICES AND ALARMS ..............................................................................56

12-RECOMMENDATIONS FOR A SAFE USE ....................................................................60

13-MAINTENANCE AND CLEANING..............................................................................61

14-PROBLEMS/CAUSES/SOLUTIONS ...........................................................................67

15-PROBLEMS/CAUSES/SOLUTIONS ...........................................................................68

16-WIRING DIAGRAM ................................................................................................71

II

INTRODUCTION

Dear Customer, our products are designed and manufactured in compliance with European reference Standards for construction products (EN13240 wood-burning stoves, EN14785 pellet-burning appliances, EN13229 fireplaces/wood-burning inserts, EN 12815 wood-burning cookers), with high quality materials and extensive experience in the transformation processes. The products also meet the essential requirements of Directive 2006/95/EC (Low Voltage) and Directive 2004/108/EC (Electromagnetic Compatibility).

To get the best performance, we suggest you read the instructions in this manual carefully.

This installation and use manual forms an integral part of the product: ensure that the manual is always supplied with the device, even if the boiler changes owner. If the manual is lost, you can request another copy from the local technical service or download it directly from the company website.

All local regulations, including those regarding national and European regulations, must be respected when the device is installed.

In Italy, for the installation of devices with biomass lower than 35KW, refer to ministerial decree 37/08, and the qualified installation technician with the appropriate requisites must issue a certificate of compliance for the system installed. (By system one means

Stove+Chimney+Air inlet).

REVISIONS TO THE PUBLICATION

The content of this manual is strictly technical and the property of RED.

No part of this manual may be translated into other languages, adapted or reproduced, even in part, in other mechanical or electronic forms, photocopies, recordings or other, without the prior written authorisation from RED.

The company reserves the right to make changes to the product at any time without prior notice. The proprietary company reserves its rights according to the law.

CARE OF THE MANUAL AND HOW TO CONSULT IT

• Take care of this manual and keep it in an easily accessible place.

• Should the manual be misplaced or ruined, request a copy from your retailer or directly from the authorised Technical Assistance

Department. It can be downloaded from the company website.

• The “text in bold” must be read with particular care.

• The “text in italics” draws attention to other sections in this manual or clarifications.

• “NOTE” provides the reader with additional information.

SYMBOLS USED IN THE MANUAL

ATTENTION:

Read the relative message with care as failure to observe the information provided could result in seri-

ous damage to the product and put the persons who use it at risk.

INFORMATION: failure to comply with these provisions will compromise the use of the product.

OPERATING SEQUENCES: sequence of buttons to be pressed to access the menus or change settings.

MANUAL carefully read this manual or the relative instructions.

Technical Dept. - All rights reserved - Reproduction is prohibited 1

1-WARNINGS AND WARRANTY CONDITIONS

2

SAFETY PRECAUTIONS

• Installation, electrical connection, function test and maintenance

must only be carried out by authorised and qualified personnel.

• Install the product in accordance with all local and national legisla-

tion and regulations in force in the region or state.

• A bad use or unproper maintainance of the product can bring to a seri-

ous risk of explosion in the combustion chamber.

• Only use the fuel recommended by the manufacturer. The product must not be used as an incinerator.

• It is strictly forbidden to use alcohol, petrol, liquid fuel for lanterns, diesel, bioethanol, fluids for lighting charcoal or similar liquids to light/rekindle the flame in these devices. Keep these flammable liquids well away from the appliance when in use.

• Do not put any fuel other than wood pellets in the hopper.

• The instructions provided in this manual must always be complied with to ensure the product and any electronic appliances connected to it are used correctly and accidents are prevented.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.

• The user, or whoever is operating the product, must read and fully understand the contents of this installation guide before performing any operation. Errors or incorrect settings can cause hazardous conditions and/or poor operation.

• Do not climb on or lean on the product.

• Do not put linen on the product to dry. Any drying racks or similar objects must be kept at a safe distance from the product. Fire hazard.

• All liability for improper use of the product is entirely borne by the user and relieves


the Manufacturer from any civil and criminal liability.

• Any type of tampering or unauthorised replacement with non-original spare parts could be hazardous for the operator’s safety and relieves the company from any civil and criminal liability.

• Many of the surfaces of the product get very hot (door, handle, glass, smoke extraction pipes, etc.). Avoid coming into contact with these parts without

adequate protective clothing or suitable means, such as gloves with

thermal protection or “cold handle” operating systems.

• It is forbidden to operate the product with the door open or the glass

broken.

• The doors/covers on the appliance must remain closed when it is not

used.

• The product must be powered by an electrical system that is equipped with an effective earthing device.

• Switch the product off in the event of a fault or malfunction.

• Accumulated unburned pellets in the burner after each “failed start-up” must be removed before lighting again. Check that the burner is clean and positioned properly before lighting again.

• Shut the stove down in the event of a breakdown or bad running and contact the engineer immediately.

• Pellets must not be fed manually into the burner – this wrong behaviour can generate an abnormal amount of unburned gas, with a risk of explosion in the chamber.

• Accumulated unburnt pellets in the burner after a failed ignitions must be removed before lighting.

• Failure too clean and maintain the brazier can result in improper running and explosions within the stove. Make sure you remove and clear the holes in the brazier and any loose encrustations every time you empty the ash from the stove or every time you have a failed ignition.Make sure that the holes in the brazier are never reduced in size as this will affect the safe performance of the stove if not maintained.

• Do not wash the product with water. The water could get inside the unit and


4

1-WARNINGS AND WARRANTY CONDITIONS damage the electrical insulation and cause electric shocks.

• A carbon monoxide alarm must be fitted in the room where the appliance is sited Refer too ADJ part 2.34 through too 2.36 page 41 (ONLY FOR UK).

• If there is a fire in the flue pipe, extinguish the stove, disconnect it from the power supply and never open the door. Then contact the competent authorities.

• Do not light the stove with flammable materials if the ignition system breaks down.

• Do not stand for a long time in front of the product in operation. Do not overheat the room you are in and where the product is installed. This could cause injuries and health problems.

• Install the product in a location that does not present a fire hazard and is equipped with power and air supplies and smoke extractors.

• In the event of fire in the chimney, turn off the device, disconnect it from the mains electricity and do not open the hatch. Then contact the competent authorities.

• The product and the cladding must be stored in a dry place and must not be exposed to weathering.

• It is recommended not to remove the feet that support the product in order to guarantee adequate insulation, especially if the flooring is made of flammable materials.

• In the event of a malfunction with the ignition system, do not force it to light by using flammable materials.

• Special maintenance must only be performed by authorised and qualified personnel.

• Assess the static conditions of the surface on which the weight of the product will rest and provide suitable insulation if it is made of flammable material (e.g. wood, fitted carpet or plastic).

• Live electrical parts: only power the product after completing assembly.

• Disconnect the product from the 230V power supply before performing any maintenance operation.

• IF ANY SMOKE SPILLAGE IS SEEN WITHIN THE ROOM OR THE APPLIANCE

SUFFERS FROM AN EXPLOSIVE IGNITION PLEASE TURN OFF THE APPLIAN-


CE, VENTILATE THE ROOM AND CONTACT THE INSTALLER/ SERVICE ENGI-

NEER IMMEDIATELY.

INFORMATION

• In case of any problems, get in touch with your dealer, or a qualified engineer authorised by MCZ, and if a repair is necessary, insist on the use of original spare parts.

• Use only the fuel recommended by MCZ (for Italy pellets with a diameter of 6 mm and for other European countries with a diameter of 6-8 mm) and provided only with an automatic supply system.

• Periodically check and clean the smoke outlet ducts (connection to the flue pipe).

• Accumulated unburnt pellets in the burner after repeated failed ignitions must be removed before lighting.

• The pellet stove is not a cooking appliance.

• Always keep the cover of the fuel hopper closed.

• Keep this instruction manual carefully because it must stay with the stove throughout its working life. If the stove is sold or transferred to another user, always make sure that the booklet goes with the product.

• If it gets lost, ask MCZ or your authorised dealer for another copy.

INTENDED USE

The product only works with wood pellets and must be installed indoors.

WARRANTY CONDITIONS

The company guarantees the product, with the exception of elements subject to normal wear (listed on the following page), for a period of 2 (two) years from the date of purchase attested by:

• a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the purchase was made;

• forwarding of the completed certificate of guarantee within 8 days of purchase.

Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of conformity of the plant and of the proper functioning of the product, for the warranty to be valid and effective.

We recommend functionally testing the product before completion with the relevant finishes, where provided (claddings, painting of walls, etc.).

Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the product warranty.

The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are observed, and therefore the product is used correctly.

The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original expiry date remains unchanged.

The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.

In order to activate the product warranty the commissioning document which is supplied with the appliance and also is available as a download from the Specflue website must be filled in correctlty and returned within 14 days (ONLY FOR UK).



EXCLUSIONS

The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:

• Damage caused during transportation or relocation

• all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)

• incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guarantee proper execution

• improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided

• further damage caused by incorrect user interventions in an attempt to fix the initial fault

• worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed

• in the presence of a boiler, any corrosions, incrustations or breaks caused by water flow, condensation, hardness or acidity of the water, improperly performed descaling treatments, lack of water, mud or limescale deposits

• inefficiency of chimneys, flues or parts of the plant affecting the equipment

• damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, fires, faults in the electric and/or hydraulic system.

• Failure to have stove maintenance performed on an annual basis by an authorised technician or qualified personnel will result in the loss of the warranty.

Also excluded from this guarantee are:

• parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts, handles and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.

• Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of the material and product use.

• masonry work

• plant parts (if present) not supplied by the manufacturer

Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon with the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not be carried out under warranty but as technical assistance to be granted at part of any eventual and specific agreed conditions and in accordance with the fee in force for the work to be carried out.

The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance, not attributable to original faults.

Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.

The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as a consequence of non compliance with any prescription specified in the manual, especially warnings regarding installation, use and maintenance of the appliance.

6


SPARE PARTS

In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Service.

Use only original spare parts. The retailer or service centre can provide all necessary information regarding spare parts.

We do not recommend waiting for the parts to be worn before having them replaced. It is important to perform regular maintenance.

The company declines all liability if the product and any other accessory is used improperly or modified without authorisation.

All parts must be replaced with original spare parts.

WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT.

The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with laws related to safety and environmental protection in force in his/her country.

At the end of its working life, the product must not be disposed of as urban waste.

It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this service.

Separating and recycling prevents potential negative effects on the environment and health (often caused by inappropriately disposing of product parts). It also allows materials to be recovered in order to obtain significant savings in energy and resources.



RULES FOR INSTALLATION

The product in question is a stove that uses wood pellets.

Below is a list of European regulations regarding the installation of the product:

EN 12828 Heating systems design.

IEC 64-8 Electrical systems with rated voltage not exceeding 1000 V AC and 1500 V DC.

EN 1443 General chimney regulation

EN 1856-1 metal smoke ducts

EN 1856-2 metal smoke extraction channels

EN 1457 chimneys - Interior terracotta / ceramic flues

EN 13384-1 Chimneys - Thermal and dynamic fluid calculation methods - Part 1: Chimneys connected to a single appliance

Below are some applicable regulations for Italy:

UNI 10683:2012 Heat generators fuelled by wood or other solid bio-fuels - Test, installation, control and maintenance (for thermochemical power at the firebox lower than 35kW)

UNI/TS 11278 general technical regulation for the choice of smoke duct/flue

UNI 10847:2000 Smoke extractor systems for liquid and solid fuelled generators - Maintenance and control - Guidelines and procedures

UNI 8065 water treatment in civil plants.

UNI 9182 Hot and cold (sanitary) water supply and distribution systems.

Installation must be carried out with reference to the diagram of the heating system prepared in accordance with the standards and local recommendations in force:

In any case, respect:

For the heating appliance -

Local requirements concerning the chimney connection.

Local requirements for fire-fighting standards.

For electrical parts - EN 60335 ‘’Safety of electrical household appliances and similar”

Part 1 - General requirements

Part 2 - Special regulations for appliances with gas, gas oil and solid fuel burners with electrical connections.

8

2-INSTALLATION INSTRUCTIONS

The instructions in this chapter refer explicitly to the Italian installation regulation UNI 10683. In any case, always observe the domestic regulations in force.

PELLETS

Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders.

The market offers different types of pellets with characteristics that vary according to the wood mixtures used. The most common diameter on the market is 6 mm (although 8 mm diameter is available too) with a length, on average, of between 3 and 40 mm. A good quality pellet has a density of between 600 and 750 or more kg/metres cubed and a water content that accounts for 5 to 8% of its weight.

Pellets have technical advantages besides being an ecological fuel, as the wood residue is used completely, thereby achieving cleaner combustion than that of fossil fuels.

Good-quality wood has a calorific value of 4.4 kW/kg (15% moisture, after about 18 months of seasoning), whereas that of pellets is 4.9 kW/kg. To ensure good combustion, the pellets must be stored in a dry place and protected from dirt. Pellets are usually supplied in 15 kg bags, therefore, storing them is very convenient.

Good quality pellets guarantee good combustion, thereby decreasing harmful emissions into the atmosphere.

The poorer the quality of the fuel, the more often the internal parts of the brazier and combustion chamber must be cleaned.

The main quality certifications for pellets currently available on the European market guarantee that the fuel complies with class A1/

A2 according to ISO 17225-2. (formerly EN 14961). These certifications include, for example, ENPlus, DINplus, Ö-Norm M7135, and in particular, guarantee the following characteristics:

• calorific value: 4.6 ÷ 5.3 kWh/kg.

• Moisture content: ≤ 10% of the weight.

• Percentage of ash: max 1.2% of the weight (A1 less than 0.7%).

• Diameter: 6±1/8±1 mm.

• Length: 3÷40 mm.

• Content: 100% untreated wood without the addition of binding substances (max 5% bark).

• Packaging: in sacks made from ecologically compatible or biologically decomposing material.

The company strongly recommends using certified fuel for its products (ENplus, DINplus, Ö-Norm M7135).

Poor quality pellets or others that do not comply with the characteristics specified previously may compromise the operation of your product and can therefore render the guarantee and product liability invalid.



FOREWORD

The installation position must be chosen according to the room, to the smoke extraction system, to the chimney flue. Check with local authorities whether there are any restrictive regulations in force regarding the combustion air inlet, the smoke outlet system, the flue or the chimney cap. The manufacturer declines all responsibility in the event of installations that do not comply with the laws in force, incorrect room air exchange, electrical connection non-compliant with the standards and inappropriate use of the appliance. The installation must be carried out by a qualified technician, who must issue a declaration of conformity of the system to the purchaser and will assume full responsibility for final installation and consequent good operation of the product.

In particular one must ensure that:

• there is a suitable combustion air inlet and smoke outlet in compliance with the type of product installed

• other stoves or devices installed do not cause depression in the room where the product is installed (for sealed appliances only, a maximum of 15 Pa of depression in the room is allowed)

• when the product is switched on there is no reflux of smoke in the room

• fumes extraction takes place in total safety (sizing, smoke seal, distances from flammable materials..).

We especially recommend to check the data tags of the flue for the safety distances that must be observed in presence of combustible materials and the type of insulating material to be used. These indications must be followed strictly to

prevent serious harm to people and the integrity of the home. The installation of the appliance must ensure easy access to clean the appliance itself, the smoke outlet pipes and the flue. It is forbidden to install the stove in rooms with a fire hazard.

Installation in studio flats, bedrooms and bathrooms is only allowed with sealed or closed appliances equipped with suitable combustion air ducting directly outside. Always maintain adequate distance and protection in order to prevent the product from coming into contact with water.

In the event there are several appliances installed, the external air inlet must be sized accordingly.

MINIMUM DISTANCES

It is recommended to install the stove detached from any walls and/or furniture, with a minimum clearance to allow effective aeration of the appliance and a good distribution of heat in the room.Observe distances from flammable or heat-sensitive objects (sofas, furniture, wood panelling, etc..) as specified below. The front distance from flammable materials must be at least as set out in the product’s technical data table.

If particularly delicate objects are present, such as furniture, curtains or sofas, increase the stove clearance accordingly.

If the floor is made of wood, it is recommended to fit a floor protection sheet in compliance with the Standards in force in the country of installation.

Non-flammable walls Flammable walls

PRIMULA/ORCHIDEA

GARDENIA/MARGHERITA

A = 5 cm

B = 5 cm

A = 10 cm

B = 10 cm

If the floor is made of combustible material, it is recommended to use protection made of non-combustible material (steel, glass...) that also protects the front from falling combusted material during cleaning operations.

The appliance must be installed on a floor with adequate load capacity.

If the existing construction does not meet this requirement, one must take appropriate measures (for example a load distribution plate).

10


FOREWORD

This chapter on the Smoke Flue has been produced in reference to the prescriptions of European regulations (EN13384 - EN1443 - EN1856

- EN1457).

The chapter provides indications for installing an efficient and correct smoke flue but is under no circumstances to substitute the regulations in force, which the qualified technician must be in possession of. Check with local authorities whether there are any restrictive regulations in force regarding the intake of air for combustion, the smoke extraction system, the flue or the chimney.

The company declines all liability relating to the poor functioning of the boiler if this is due to the use of an insufficiently sized flue in violation of regulations in force.

SMOKE FLUE

The flue or chimney is of great importance for the proper operation of a solid fuel-burning heating appliance with natural draught, as modern heating appliances have high efficiency with cooler flue gasses and consequently less draught, it is therefore essential that the flue is built up to standard and always kept in perfect working order. A flue that serves a pellet/wood fuelled appliance must be at least category T400 (or greater if the appliance requires, and resistant to soot fires. Smoke must be extracted through a single flue made of insulated steel (A) or an existing flue that complies with the intended use (B).

A simple air shaft in cement must be suitably lined. In both solutions there must be an inspection cap (AT) and/or inspection hatch (AP)

- FIG.1.

It is prohibited to connect more than one wood/pellet or any other type of appliance (vent cowling...) to the same flue.

The stove must be connected to a flue pipe or an internal or external vertical duct conforming to EN 1856-1-2 to suit the appliance and types of fuels to be burnt – refer to detailed guidance in sections 2, 3 and 4 in ADJ (ONLY FOR UK).

(A)

AT

FIGURE 1 - SMOKE FLUE

(B)

AP



TECHNICAL CHARACTERISTICS

Have the efficiency of the flue checked by an authorised technician.

The flue must be sealed against flue gasses, in a vertical direction without narrowing, be made with materials impermeable to smoke, condensation, thermally insulated and suitable to resist normal mechanical stress over time (we recommend fireplaces made of A/316 or refractory material with insulated round section double chamber). Be suitably insulated externally to avoid condensation and reduce smoke cooling. It should be separated from combustible or flammable materials with an air gap or insulating materials: check the distance specified by the manufacturer of the fireplace according to EN1443. The chimney opening must be in the same room as the appliance, or at most in the adjoining room, and have a soot and condensation collection chamber beneath the opening, and be accessible via a watertight metal hatch.

FLAT ROOF

A B

E

C

D

A = 0.50 metres

B = DISTANCE > 2 metres

C = DISTANCE < 2 metres

D = O.50 metres

E = TECHNICAL VOLUME

FIGURE 2

ROOF AT 15°

A

ROOF AT 30°

B

C

15°

D

E

F

A = MIN. 1.00 metres

B = DISTANCE > 1.85 metres

C = DISTANCE < 1.85 metres

D = 0.50 metres above highest point

E = 0.50 metres

F = REFLUX ZONE

FIGURE 3

B

C

A

D

30°

E

F




D = 0.50 metres ABOVE

HIGHEST POINT

E = 0.80 metres

F = REFLUX ZONE

FIGURE 4

12


ROOF AT 60° ROOF AT 45°

B

C

D

B

C

D

A

60°

E

F A

45°

E F




D = 0.50 metres ABOVE HIGHEST POINT

E = 2.10 metres

F = REFLUX ZONE

FIGURE 5 A = MIN. 2.00 metres



D = 0.50 metres ABOVE HIGHEST POINT

E = 1.50 metres

F = REFLUX ZONE

FIGURE 6

DIMENSIONING

The drop in pressure (draft) of a flue depends on its height. Check the drop in pressure with the values indicated in the technical characteristics. The minimum height of the chimney is 3.5 meters.

The interior cross-section of the flue can be circular (best variation), square or rectangular (the ratio between the interior sides must be

≤1.5) with the sides joined with a minimum radius of 20 mm. The dimension of the cross-section must be minimum Ø100mm.

The cross-sections/lengths of the chimneys shown in the technical data tables are indications for correct installation. Any alternative configurations must be correctly dimensioned in accordance with the general method of calculation of UNI EN13384-1 or other proven efficiency methods.

Below is a list of some flues available on the market:

Steel chimney AISI 316 with double chamber insulated with ceramic fibre or equivalent resistant up to 400°C.

Refractory chimney with double insulated chamber and external lightweight concrete cladding with cellular material such as clay.

Traditional square-section clay chimney with insulating empty inserts.

Avoid products with an internal rectangular section where the larger side is 1.5 times the smaller side (e.g. 20x40 or

15x30).

EXCELLENT GOOD POOR VERY POOR



MAINTENANCE

The flue must be kept clean, since the deposit of soot or unburned oils reduces the cross-section reducing the draft and thus compromising the efficient functioning of the heater and, if large build-ups accumulate, can catch fire. The flue and chimney must be cleaned and checked by a skilled chimney sweep at least once a year. Once the check/maintenance has been performed, request a signed report stating that the system is safe.

Failure to clean the system jeopardises its safety.

CHIMNEY

The chimney is a crucial element for the heating appliance to work properly: we recommend a wind proof chimney (A), see Figure 7.

The area of the opening for smoke extraction must be at least double the cross-section of the smoke duct/flue system, and arranged so that smoke extraction is ensured even in strong wind. The chimney must prevent rain, snow or animals from entering the chimney. The height of outflow into the atmosphere must be beyond the reflux zone created by the shape of the roof or any obstacles near the outlet (see Figures 2-3-4-5-6).

CHIMNEY COMPONENTS

8

7

6

3

4

5

9

9

9

1

2

14

FIGURE 7

KEY:

(1) CHIMNEY

(2) REFLUX CHANNEL

(3) SMOKE DUCT

(4) THERMAL INSULATION

(5) OUTSIDE WALL

(6) CHIMNEY CONNECTION

(7) SMOKE CHANNEL

(8) HEAT GENERATOR

(9) INSPECTION ACCESS PANEL

FIGURE 8


EXTERNAL AIR INLET

It is mandatory to provide an adequate external air intake that supplies the combustion air required for the product to work properly. The flow of air between the outside and the installation room may be direct, through an inlet in an external wall of the room; or indirect, via air intake from adjoining rooms and connecting permanently with the installation room (see Figure 9 b). Adjoining areas may not include sleeping areas, garages or general areas with a fire hazard. During installation one must check the minimum clearances required for air intake from outside. Take into account the presence of doors and windows that could interfere with the proper flow of air to the stove (see diagram below).

The air intake must have a minimum total net area of 80 cm2: the surface must be increased accordingly if within the room there are other active generators (for example: electric fan for stale air extraction, kitchen hood, other stoves, etc...), which could cause cause depression in the room. A check must be carried out to ensure that, with all equipment on, the pressure drop between the room and the outside does not exceed a value of 4 Pa. (also for Oyster appliances if combustion air has not been suitably ducted outside). If necessary increase the intake section of the air inlet, which must be made at floor level and always protected with a bird-proof outer protection grid and in such a way that it cannot be obstructed by any object.

In order to fully enhance the sealed features and heating performance of this Oyster appliance, and thus to avoid fitting a free air intake in the room, it is recommended to connect the air required for combustion directly to the external air intake through 060 mm piping

A B

A

FIGURE 9 A - DIRECTLY FROM OUTSIDE

MIN.1,5 m MIN.1,5 m

MIN.0,3 m

MIN.1,5 m

Technical Dept. - All rights reserved - Reproduction is prohibited

C A

FIGURE 9 B - INDIRECTLY FROM THE ADJACENT ROOM

A=AIR INLET

B=ROOM TO BE VENTILATED

C=INCREASE OF THE GAP UNDER THE DOOR with maximum length 3 linear metres, using the suitable “j” 048/60 adapter supplied with the appliance; each pipe elbow must be considered as equivalent to one linear metre.

In the event a longer connection should be required, further extend with an 80mm smooth pipe. In any case do not exceed 8 linear metres of ducting (also taking into account the elbows).

In sealed stoves the connection must be sealed in order not to affect the overall sealed features of the system.

For stoves installed in studio flats, bedrooms and bathrooms (where allowed), it is mandatory to connect the combustion air outside.

FIGURE 10

15


DISTANCE (metres)

1.5 m

1.5 m

0.3 m

1.5 m

The air inlet must be at a distance of:

UNDER

HORIZONTALLY

ABOVE

AWAY

Windows, doors, smoke outlets, cavities, ....



from smoke outlet

CONNECTION TO FLUE

The connection between the flue and the appliance must be via a smoke duct that conforms with EN 1856-2. The connecting section must extend no more than 4 m horizontally, with a maximum incline of 3% and containing a maximum of 3 90°C bends (accessible for inspection - do not count the T joint at the appliance outlet).

The diameter of the smoke duct must be equal to or greater than that of the appliance outlet (Ø 80 mm).

TYPE OF DEVICE

Minimum vertical length

Maximum length

(with 1 accessible 90° bend)

Maximum length

(with 3 accessible 90° bends)

Maximum number of accessible 90° bends

Horizontal sections

(minimum incline 3%)

SMOKE DUCT

1.5 metres

6.5 metres

4.5 metres

3

4 metres

Use smoke ducts with a diameter of 80mm or 100mm depending on the type of system, with silicone gaskets or similar gaskets that can withstand the high operating temperatures of the appliance (min. T200 class P1). The use of flexible metal tubes in fibre cement

or aluminium is prohibited. For direction changes, we always recommend the use of a T joint with an inspection cap allowing easy access for cleaning the tubes. Always ensure that the inspection cap is replaced and hermetically sealed with the seal in tact after cleaning.

It is prohibited to connect more than one appliance to the same smoke duct, or the discharge from overhead cowling. It is prohibited to extract the products of combustion directly through the wall, whether into indoor spaces or outdoors.

The smoke duct must be a minimum distance of 400 mm from flammable or heat-sensitive structures.

SUPPLEMENTARY ISTRUCTIONS ONLY FOR UK

FOR CONNECTION TO THE FLUE PIPE, NOT MORE THAN 150mm OF HORIZONTAL PIPE MUST BE USED AND NOT MORE THAN 4 x

45° bends MUST BE USED. I accordance with UK Building Regulations .

All exterior flue or flue used internaly above 1.8m should be twin wall insulated pipe installed in accordance with ADJ reference page 23 section 1.31 and 1.32 and 1.33 & Hetas regulations.

The external fluepipe must have internal dimensions of a minimum of 150mm, and maximum 180mm.

Check with suitable instruments that there is a minimum draught of 5 Pa. on low fire and 10pa on high fire. The flue must always run under negative pressure and a cold flue pull of – 2>3 pascals must be secured.

16


EXAMPLES OF CORRECT INSTALLATION

2

I

U

S

C

A

B

P

1

E

D

V

U

I

I

4

T

F

1. Installation of Ø150mm flue with hole for the passage of the tube increased by: minimum 100 mm around the tube if next to non flammable parts such as cement, brick, etc.; or minimum 300 mm around the tube (or as prescribed by data tags) if next to flammable parts such as wood etc.

In both cases, install suitable insulation between the flue and the ceiling.

Always check and respect the data tags on the flue, in particular the minimum safety distances from combustible materials.

The previous rules also apply for holes made in walls.

2. Old flue, minimum pipe Ø100mm with the inclusion of an external access door for chimney cleaning.

3. External flue made of insulated stainless steel pipes, i.e. with double walls minimum Ø100mm: all securely mounted on the wall. With wind-proof chimney. See fig.

7 type A.

4. Ducting system using T joints that allow easy access for cleaning without having to remove the tubes

3

FIGURE 11

I

U

I

U = INSULATING

V = ANY REDUCTION FROM 100 TO 80 MM

I = INSPECTION CAP

S = INSPECTION ACCESS PANEL

P = AIR INLET

T = T JOINT WITH INSPECTION CAP

A = MINIMUM 40 MM

B = MAXIMUM 4 M

C = MINIMUM 3°

D = MINIMUM 400 MM

E = HOLE DIAMETER

F = SEE FIG.2-3-4-5-6


3 - TECHNICAL DRAWINGS AND CHARACTERISTICS

DRAWINGS AND CHARACTERISTICS

DIMENSIONS OF PRIMULA AND ORCHIDEA HYDRO VERSION WITHOUT HOT WATER PRODUCTION KIT

DIMENSIONS OF PRIMULA AND ORCHIDEA HYDRO VERSION WITH HOT WATER PRODUCTION KIT

18


DIMENSIONS OF MARGHERITA ANDGARDENIA HYDRO VERSION




Nominal output power

Nominal output power (H

2

O)

Minimum output power

Minimum output power (H

2

O)

Efficiency at Max

Efficiency at Min

Temperature of exhaust smoke at Max

Temperature of exhaust smoke at Min

Particulate/OGC/Nox (13% O

2

)

CO at 13% O

2 at Min and at Max

CO

2

at Min and at Max

Mass of smoke

Max operating temperature

Recommended draught at Max power

Recommended draught at Min power

Hopper capacity

Type of pellet fuel

Pellet hourly consumption

Autonomy

Heatable volume m 3

Combustion air inlet

Smoke outlet

Rated electrical power (EN 60335-1)

Supply voltage and frequency

Net weight

Weight with packaging

Distance from flammable material (back)

Distance from flammable material (side)

Primula Hydro / Orchidea Hydro

21 kW (18060 kcal/h)

17,0 kW (14620 kcal/h)

4,4 kW (3784 kcal/h)

3,0 kW (2580 kcal/h)

92,5%

95%

150 °C

71 °C

2 mg/Nm 3 - 0,2 mg/Nm 3 - 132 mg/Nm 3 (13% O

2

)

0,040 - 0,012%

7,0% - 12,5%

12,6 g/sec

2,5 bar - 250 kPa

0,10 mbar - 10 Pa***

0,02 mbar - 2 Pa

44 litres

Pellet diameter 6-8 mm And size 3-40 mm

Min ~ 0,9 kg/h* Max ~ 4,9 kg/h*

At min ~ 28 h* At max ~ 5 h*

452/40 – 516/35 – 602/30 **

External diameter 50 mm


120 W (Max 420 W)

230 Volt / 50 Hz

190 kg

200 kg

100 mm

100 mm

* This data may vary according to the type of pellets used

** Heatable volume based on the heat demand of 40-35-30 m 3 (respectively 40-35-30 Kcal/h per m 3 )

***Value recommended by the manufacturer (non-binding) for optimal product operation

Tested according to EN 14785 in accordance with Directive 89/106/EEC (Construction Products)

20



Nominal output power

Nominal output power (H

2

O)

Minimum output power

Minimum output power (H

2

O)

Efficiency at Max

Efficiency at Min

Temperature of exhaust smoke at Max

Temperature of exhaust smoke at Min

Particulate/OGC/Nox (13% O

2

)

CO at 13% O

2 at Min and at Max

CO

2

at Min and at Max

Mass of smoke

Max operating temperature

Recommended draught at Max power

Recommended draught at Min power

Hopper capacity

Type of pellet fuel

Pellet hourly consumption

Autonomy

Heatable volume m 3

Combustion air inlet

Smoke outlet

Rated electrical power (EN 60335-1)

Supply voltage and frequency

Net weight

Weight with packaging

Distance from flammable material (back)

Distance from flammable material (side)

* This data may vary according to the type of pellets used

** Heatable volume based on the heat demand of 40-35-30 m 3 (respectively 40-35-30 Kcal/h per m 3 )

***Value recommended by the manufacturer (non-binding) for optimal product operation

Margherita Hydro / Gardenia Hydro

11,6 kW (9976 kcal/h)

10,0 kW (8600 kcal/h)

3,6 kW (3096 kcal/h)

2,5 kW (2150 kcal/h)

91,5%

96%

140 °C

70 °C

11 mg/Nm 3 - 3 mg/Nm 3 - 168 mg/Nm3

0,034 - 0,011%

6,7% - 8,7%

9,4 g/sec

2,5 bar - 250 kPa

0,10 mbar - 10 Pa***

0,02 mbar - 2 Pa

37 litres

Pellet diameter 6-8 mm And size 3-40 mm

Min ~ 0,8 kg/h* Max ~ 2,5 kg/h*

At min ~ 36 h* At max ~ 10 h*

249/40 – 285/35 – 333/30 **



120 W (Max 420 W)

230 Volt / 50 Hz

175 kg

185 kg

100 mm

100 mm

Tested according to EN 14785 in accordance with Directive 89/106/EEC (Construction Products)


4-INSTALLATION AND ASSEMBLY

PREPARATION AND UNPACKING

The Primula/Gardenia and Orchidea/Margherita stoves are delivered with two different types of packing:

GARDENIA and PRIMULA stoves come in 1 pack

• It contains the stove and also the steel sides with the profiles (fig.1)

The ORCHIDEA and MARGHERITA stoves come in 2 packs

• One contains the stove

• One contains the ceramics (fig.2). In this case there will be a single pack for the structure (the box with the ceramics will be placed on top of the pack with the structure)

FIGURE 1 - EXAMPLE OF STOVE + STEEL

SIDES PACKAGING

FIGURE 2 - EXAMPLE OF CERAMICS PACK-

AGING

Open the pack, remove the four screws that secure the base of the stove to the pallet, two to the right and two to the left (see figure 3) and position the stove in the selected place, ensuring that it complies with the above instructions.

22

FIGURE 3 - REMOVAL OF PACKAGING

SCREWS


The stove body or unit must always be kept in a vertical position when handled and moved by using carts only. Pay particular attention to the door and its glass, protecting them from mechanical knocks that would compromise their integrity. Always handle the product with care. If possible, unpack the stove near the chosen place of installation.

The packaging materials are neither toxic nor harmful, and therefore no particular disposal measures are required. Therefore, the end user is responsible for product storage, disposal or possible recycling in compliance with the relative applicable laws.

Do not store the stove unit or its cladding without their packaging.

Position the stove without its cladding and connect it to the flue pipe. Use the four adjustable feet (J) to get the stove correctly levelled so that the smoke outlet (S) is lined up with the connecting pipe (H). Once the connection operations are complete, assemble the cladding

(ceramics or steel sides).

If the stove needs to be connected to a discharge pipe which goes through the rear wall (to then connect to the flue), take utmost care not to force the joint.

If the stove smoke outlet is forced or used improperly to lift it or position it, the operation of the stove can be damaged irreparably.

1. TURN THE FEET CLOCKWISE TO LOWER THE STOVE

2. TURN THE FEET COUNTERCLOCKWISE TO RAISE THE STOVE



ASSEMBLING THE SIDE CLADDING

ASSEMBLY OF PROFILES FOR INSERTION OF STEEL SIDES (PRIMULA)

Remove, on the upper part, the cast iron top (A). Take the side (B) (make sure it goes into the part under the plugs (F) and secure it to the upper sheet metal of the stove with the bracket (C) and four screws (D). Two screws secure the bracket (C) on the stove and two secure the bracket (C) to the side (B).

Repeat the same operation for both sides. Reposition the cast iron top.

SIDES INSERTION

24


ASSEMBLY OF PROFILES FOR INSERTION OF STEEL SIDES (GARDENIA)

Remove, on the upper part, the cast iron top (A).

Take the two profiles (B) to be assembled on the front part of the stove (one to the right and one to the left). Make sure that the profile

(B) at the bottom enters the hole predisposed for fixing on the base, and that along the side it enters the blade (B1) predisposed in the stove along its entire height. Once this operation is performed, take the piece (C) with the two screws (D and E) and secure the profile on the top part of the stove. The screw (D) must be secured on the upper sheet metal of the stove, while the screw (E) must be secured in correspondence of the guide predisposed on the profile (B2).

Take the side (I) (to reposition the side make sure that it enters the part under the plug (F) and secure it to the upper sheet metal of the stove with the two screws (G and H) provided.

In the front part it must be inserted in the housing (B3) of the profile (B). Repeat the same operation for both sides.

Reposition the cast iron top.


SIDES INSERTION

25


CERAMIC SIDES INSERTION (ORCHIDEA AND MARGHERITA)

Remove, on the upper part, the cast iron top (A).

Take the six ceramic sides (B) from the box and insert them onto the profile (C) in correspondence of the guide, from the top downwards.

Repeat the same operation for both sides.

Reposition the cast iron top.

26

SIDES INSERTION

We recommend using small velcro felt disks, to be applied to the ends of the ceramics to prevent contact between them.

We recommend inserting the ceramics when installation of the stove is complete.

5-PLUMBING CONNECTION

PLUMBING SYSTEM CONNECTION

IMPORTANT!

If installation of the product involves interaction with another, pre-existing system complete with heating equipment (gas boiler, methane boiler, diesel boiler, etc.), contact qualified personnel, who subsequently will be responsible for conformity of the system in compliance with the applicable law in force.

The Company declines all responsibility for damage to persons or things in the event of failed or incorrect operation, if the aforementioned warnings are not complied with.

It is important that ONLY qualified engineers are used to fit and commission the appliance in ALL cases. The installing engineer MUST hold a QCF recognised biomass qualification. Any company using sub-contractors MUST ensure they also hold the relevant qualifications (ONLY FOR UK)

CONNECTION DIAGRAM FOR PRIMULA–ORCHIDEA HYDRO STOVE

C

E

A1 3/4”M heating water delivery

A2 3/4”M heating water return 3/4”M

3 bar 1/2” M safety valve

3/4”M system draining and emptying

CONNECTION DIAGRAM FOR THE PRIMULA-ORCHIDEA HYDRO STOVE EQUIPPED WITH KIT FOR DOMESTIC HOT

WATER PRODUCTION

C

E




1/2”F system emptying

B1 Domestic hot water delivery

B2 Domestic hot water return

C



CONNECTION DIAGRAM FOR GARDENIA-MARGHERITA HYDRO STOVE

C

E




3/4”M system draining and emptying

SYSTEM CONNECTIONS

Make the connections to the corresponding fittings shown in the diagram on the previous page. Make sure the pipes are not placed under tension or undersized.

IT IS STRONGLY RECOMMENDED TO WASH THE ENTIRE SYSTEM BEFORE CONNECTING THE STOVE IN ORDER TO GET RID

OF RESIDUES AND DEPOSITS.

Upstream from the stove, always install gate valves so as to disconnect it from the plumbing system should it be necessary to move it, or when it requires routine and/or special maintenance. Connect the stove using hoses so that the stove is not connected too tightly to the system, and to allow slight movements.

The pressure discharge valve (C) must always be connected to a water drain pipe. The pipe must be adequate to support the water’s high temperature and pressure.

C

A

B

A = TAP

B = DOMESTIC SYSTEM

C = PRESSURE DISCHARGE

D = HOSES

D

28


SYSTEM FILLING

To fill the system, the stove can be equipped with an end piece (optional) with a check valve (D), for manual filling of the heating system

(if the optional is not installed, the filling tap on the main boiler will be used). During this operation, any air in the system is released from the automatic vent valve located under the top.

To allow the valve to vent, it is recommended to loosen the grey cap by one turn and leave the red cap locked (see figure). The filling pressure of the system WHEN COLD must be 1 bar. If during operation the system pressure drops (due to evaporation of gases dissolved in the water) to values lower than the minimum ones indicated above, the user must use the filling tap to bring the pressure back up to its initial pressure.

For proper operation of the stove WHEN HOT, the pressure in the boiler must be 1.5 bar.

To monitor system pressure, the end piece (optional) is equipped with a pressure gauge (M).

Upon completion of this filling operation, always close the tap.

END PIECE WITH A FILLING TAP

(D) AND PRESSURE GAUGE (M)

(ACCESSORY)

VENT VALVE UNDER THE TOP

DOMESTIC HOT WATER PRODUCTION KIT (Primula/Orchidea stoves only)

The PRIMULA and ORCHIDEA stoves are equipped with a complete kit for the production of domestic water made up of:

• Plate heat exchanger

• A 3-way diverter valve

• Flow switch

• Pipes and fittings for connection

The kit comes preassembled by the manufacturer and it is designed to heat domestic water directly from the home water supply system.

When hot water is required and the tap is turned, the internal water flow switch will send a signal to the diverter valve to channel the hot water contained in the boiler to the plate heat exchanger. The temperature of the domestic water highly depends on the temperature of the water inside the heating system. This can be calculated to a good degree of accuracy by taking 10°-15°C away from the value shown on the stove control panel (which is the temperature of the water in the boiler).

If hot domestic water is needed while the stove is ‘Switch-Off’ or in ‘ECOSTOP off’ mode, the stove will automatically and immediately begin the start-up process to heat the water inside the boiler, and then the domestic hot water.

To ensure that the plate heat exchanger continues to work properly over time, one must be aware of the system water hardness to prevent deposits from forming.

If the water in your home is very hard, you are advised to install a softening system upstream. You are advised to service the plate exchanger annually to eliminate limescale and mineral salts sediments or to replace the heating plates with new ones. These spare parts are supplied by the manufacturer.

DOMESTIC WATER PRODUCTION KIT



WATER CHARACTERISTICS

The characteristics of the water used to fill the system are very important to prevent the build-up of mineral salts and the formation of incrustations along the pipes, in the boiler and in the heat exchangers.

Therefore, please ASK YOUR PLUMBER FOR HIS ADVICE CONCERNING:

• Hardness of water circulating in the system, to prevent problems of incrustation and limescale, especially in the domestic water heat exchanger. (> 25° French).

• Installation of a water softener (if water hardness exceeds 25° French).

• Filling the system with treated water (demineralised).

• Possibly providing an anti-condensation circuit.

• Installation of hydraulic shock absorbers to prevent water hammering along the fittings and pipes.

If you have very extensive systems (with a large amount of water) or which require frequent refilling, the installation of water softening systems.

It should be remembered that incrustations drastically reduce performance due to their extremely low thermal conductivity.

30

6 - ELECTRICAL CONNECTIONS

GENERAL PRECAUTIONS

Electrical safety of the system is ensured only when it is properly connected to an efficient earthing system made in compliance with the safety standards in force: gas, water or heating systems pipes are not suitable as earth connections.

One must check this essential safety requirement; if in doubt, request an accurate inspection of the electrical system to be carried out by qualified personnel, because the boiler manufacturer is not responsible for any damage caused by failure to earth the system.

Have professionally qualified personnel check the electrical system is suitable for the maximum power absorbed by the heating system, ensuring in particular that the diameter of cables is appropriate for the power absorbed by the loads.

The use of any component that is powered by electricity entails compliance with some basic rules such as:

• do not touch the appliance with wet and/or damp body parts and/or bare feet;

• do not pull the electric cables;

• do not leave the appliance exposed to weathering (rain, sun, etc.);

• do not allow the appliance to be used by children or inexperienced persons.

230V electrical power supply connection

Installation of the boiler accessory electrical components requires electrical connection to a 230 V – 50 Hz mains: This connection must be state of the art according to the CEI standards in force.

Hazard!

Electrical installation must be carried out by a qualified technician only.

Before performing connections or any operation on the electrical parts, always disconnect the power supply and make sure it cannot be accidentally reconnected.

Please note that the boiler electrical power line must be fitted with a bipolar switch with a contact gap greater than

3 mm, easy to access, in order to make any maintenance operations quick and safe.

The power cable must be replaced by authorised technical personnel. Failure to comply with the provisions listed above may compromise the safety of the appliance.

ELECTRICAL CONNECTION

First connect the power cable to the side of the boiler and then to a wall socket.

The main switch at the side must only be activated to switch the boiler on; otherwise, it is advisable to keep it switched off.

It is recommended to disconnect the boiler power cable when the boiler is not used.

ELECTRICAL CONNECTION OF THE STOVE.


7 - INITIAL START-UP

GENERAL PRECAUTIONS

Remove all components that could burn from the brazier and glass (manual, various adhesive labels and any polystyrene).

Check that the brazier is positioned correctly and rests properly on the base.

After a long period of inactivity, remove any pellets left in the hopper (using a vacuum cleaner with a long pipe ), as they could have absorbed moisture, thereby altering their original characteristics and no longer being suitable for combustion.

The first start-up may not be successful as the feed screw is empty and does not always manage to load the required amount of pellets in the brazier in time for the fire to be regularly ignited.

CANCEL THE FAILED START-UP ALARM STATUS BY PRESSING AND HOLDING KEY 1 (ESC). REMOVE THE PELLETS FROM THE

BRAZIER AND REPEAT START-UP.

If a flame does not ignite after a number of failed start-ups, even though the pellet supply is correct, make sure the brazier is set in place correctly, which must be interlocked in its seat and free from any ash deposits. If no anomaly is found during this inspection, there may be a problem with the product components or installation may not be correct.

REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN.

Avoid touching the boiler during the initial start-up, as the paint in this stage hardens; by touching the paint, the steel surface may be exposed.

If necessary, touch up the paint with the spray can in the original colour (see the “Accessories for pellet boilers” section).

It is good practice to guarantee effective ventilation in the room during the initial start-up, as the boiler will emit some smoke and smell of paint.

ATTENTION!

Please ensure the brazier is clear of ALL pellets and ash build up following any failed ignitions. Failure to clear out the brazier prior to resetting may result in further failed ignitions or in certain conditions an explosive ignition .

32


Do not stand close to the product and air the room. The smoke and smell of paint will disappear after about an hour of operation, however, remember they are not harmful in any case.

The boiler will be subject to expansion and contraction during the start-up and cooling phases, therefore slight creaking noises may be heard.

This is absolutely normal as the structure is made of laminated steel and must not be considered a defect.

It is extremely important to make sure the boiler is not immediately overheated and the temperature is increased gradually, initially using low power. This will prevent damaging the ceramic or serpentine tiles, the welds and the steel structure.

DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!

ATTENTION!

If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately.

OPENING/CLOSING THE DOOR

ATTENTION!

The door must be closed properly for the boiler to work correctly.

Use suitable protective clothing (such as gloves) to open the boiler door.

To open the door insert the supplied hook into the hole and lift the handle (as in the figure).

DOOR OPENING.

SETTINGS TO BE CARRIED OUT BEFORE THE INITIAL START-UP

Once the power cable is connected in the rear part of the stove, turn the switch, also placed at the rear, to position (I). To switch the stove on or off press key 1 on the control panel.

1



LOADING THE PELLETS

Fuel is loaded from the upper part of the stove by opening the door. Pour the pellets into the hopper.

To ease the procedure carry out the operation in two steps:

Pour half of the contents into the hopper and wait for the fuel to settle on the bottom.

Then complete the operation by pouring in the rest.

Do not pour the pellets up to the gasket because otherwise the door does not close properly, so the stove is not airtight and the alarm is triggered. It is recommended to pour the pellets up to the lower limit indicated by the arrow (fig. below).

Never remove the protection grille from within the hopper. When loading prevent the pellet bag from coming into contact with hot surfaces.

No other type of fuel other then pellets, in compliance with above-mentioned specifications, is to be inserted into the hopper.

Store the back-up fuel at a suitable safety distance.

Do not pour the pellets directly onto the brazier but only into the hopper.

Most of the stove surfaces are very hot (door, handle, glass, smoke outlet pipes, hopper door, etc.). It is therefore recommended to avoid coming into contact with these parts without adequate protective clothing.

PELLET LOADING AND GASKET

SAFETY

PROCEDURE TO FOLLOW IF ANY SMOKE SPILLAGE IS SEEN WITHIN THE ROOM OR THE APPLIANCE SUFFERS FROM AN EXPLOSIVE

IGNITION PLEASE TURN OFF THE APPLIANCE, VENTILATE THE ROOM AND CONTACT THE INSTALLER/ SERVICE ENGINEER IMIDIAT-

LEY.

User Training

In ALL cases the installation and commissioning engineer MUST carry out a thorough handover of the appliance to the homeowner / end user. The following elements should be covered to the satisfaction of the end user. Failure to do this may result in unsafe use of the appliance:

• Explanation of the appliance and how it works

• Necessity to maintain ventilation to the appliance and the issues that may arise otherwise

• Fuel useage and supply

• How to light the appliance safely

• What to do in the event of failed ignitions

• What to do in the event of alarms (in particular those generated when the appliance runs out of fuel)

• How to maintain the appliance correctly and the importance of carrying out these tasks each month

• It is good practise to agree a date for the fisrt annual service

• Explain the importance of the CO alarm in accordance with approved document J of the building regs (ONLY FOR UK)

• Explain the need for the flue draft stabiliser and its position within the flue system (ONLY FOR UK)

• Discuss the use of secondary heating systems if applicable

• Explain how the remote control or room stats operate and their optimal positioning

• Explain the need for the appliance data plate in accordance with approved document J of the building regulations (ONLY FOR UK)

The commissioning process and paperwork should also be explained to the homeowner. A copy of the base settings on the commissioning paperwork should also be left with the appliance (ONLY FOR UK).

34

8 - MENU ITEMS

CONTROL PANEL DISPLAY

Menu items

7 2 3 4

1

KEY

1. Boiler lighting/shutdown

2. Scrolling of programming menu to decrease.

3. Menu

4. Scrolling of programming menu to increase.

5 6

5. Decrease set temperature/programming functions.

6. Increase set temperature/programming functions.

7. Display.

MAIN MENU

It is accessed by pressing key 3 (menu). The items that are accessed are:

• Date and Time

• Timer

• Sleep (only with the stove on)

• Settings

• Info

Date and time setting

To set the date and time act as follows:

• Press the “menu” button.

• Select “Date and Time”.

• Select by pressing “menu”

• Scroll with the arrows and select the variables to be modified one at a time: Day, Hours, Minutes, Day number, Month, Year.

• Select “menu” to confirm.

• Modify with the + - keys.

• Finally press “menu” to confirm and “esc” to exit.


8 - MENU ITEMS

Timer setting (see relative chapter)

Sleep setting (see relative chapter)

SETTINGS MENU

The SETTINGS menu allows to act on the boiler operating mode: a. Language.

b. Cleaning (displayed only when the boiler is switched off).

c. Feed screw loading (displayed only when the boiler is switched off).

d. Tones.

e. External thermostat (activation).

f. Auto Eco (activation).

g. Eco-Shutdown T (default 10 minutes).

h. pump on T (default 50°C).

i. Auxiliary boiler (default deactivated).

j. Pellet recipe.

k. Smoke rpm % ventilation.

l. Maximum power (1-5 - default 5).

m. Components test (displayed only when the boiler is switched off) n. “Chimney sweep” function (activated only when the boiler is switched on, for field emissions test).

o. System configuration.

p. Season.

q. Technical menu.

NOTE: Some of the items listed above cannot be activated in certain “system configurations”.

a - Language

To select the language act as follows:


• Scroll to “Settings” using the arrows

• Press “menu” to confirm.

• Scroll to “language” using the arrows.


• With the + - keys select the language of interest (IT/EN/DE/FR/ES/NL/PL/DA)

• Press “menu” to confirm and “esc” to exit.

b - Cleaning

To select “Cleaning” (only when the boiler is switched off) act as follows:




• Scroll to “Cleaning” using the arrows.


• Select “On” with the + - keys.


36

8 - MENU ITEMS

c - Feed screw loading

To select “Feed screw loading” (only when the boiler is switched off) act as follows:




• Scroll to “Feed screw loading” using the arrows.


• Select “Enable” with the + - keys.


d - Tones

This function is disabled by default, so to enable act as follows:




• Scroll to “tones” using the arrows.




e - External thermostat (see relative chapter) f - Auto-Eco activation

To select the Auto-Eco function act as follows:




• Scroll to “Auto-Eco” using the arrows.




g - Eco Shutdown t

To select the Eco - shutdown t function act as follows:




• Scroll to “Eco - shutdown t” using the arrows.


• Enter the minutes with the + - keys.



8 - MENU ITEMS

h - Pump On T

To select the Pump On T function act as follows:




• Scroll to “Pump On T” using the arrows.


• Modify the °C with the + - keys.

• Press “menu” to confirm and “esc” to exit

i - Auxiliary boiler

One must install an additional module (optional) to enable start-up of an auxiliary boiler in the event the boiler is switched off or in alarm conditions. By default this function is deactivated, if needed activate it to access the settings menu.

l - Pellet Recipe

To change the recipe act as follows:




• Scroll to “Pellet recipe” using the arrows.


• Modify the % with the + - keys.


m - Smoke rpm % ventilation

To change the parameter act as follows:




• Scroll to “Smoke rpm variation” using the arrows.


• Modify the % with the + - keys.


n - Maximum power

To change the power act as follows:




• Scroll to “Maximum power” using the arrows.


• Change the power from 01 to 05 with the + - keys


38

8 - MENU ITEMS

o - Components test

To activate the “Components test” function (only when the boiler is switched off) act as follows:




• Scroll to “Components test” using the arrows.


• Select the test to be performed with the + - keys


p - Chimney sweep function

To activate the “Chimney sweep” function act as follows:




• Scroll to the “Chimney sweep” function using the arrows.


• Select “On” with the + - keys (Off by default)


q - System configuration

To change the system configuration act as follows:




• Scroll to “System configuration” using the arrows.


• Change the configuration from 01 to 05 with the + - keys


r - Season

To change the function act as follows:




• Scroll to “Season” using the arrows.


• Select “Summer” or “Winter” with the + - keys.



8 - MENU ITEMS

s - Technical menu

To access the technical menu one must contact an assistance centre as one needs a password to enter.

To intervene on the “technical menu” act as follows:




• Scroll to “Technical menu” using the arrows.


• Select “Product Type”, “Service”, “Parameters”, “DHW Parameters”, “Meters memories”, “Enable fan” and “Puffer data” with the + - keys.


ADJUSTMENTS MENU

To access the adjustments menu act as follows:

• Press the + - keys

• Scroll with the <> arrows and select “Set Room T” or “Set Water T” or “Exchanger Speed”

• Press “menu” to access the selected option.

• Modify with the + - keys.


Important!

The RED HYDRO stoves come in different types, some have a fan and some have domestic hot water (DHW).

Therefore within the stove functions one must bear in mind the features of the purchased product.

40

9 - PRELIMINARY NOTIONS

4

5

SYSTEM CONFIGURATIONS DEPENDING ON THE MODEL

Upon installation, the product must be set according to the type of system, selecting the appropriate parameter in the “SETTINGS” menu.

The possible configurations are 5, as described below:

Configuration Description

1 Room temperature management via the boiler probe or by enabling the external room thermostat.

2 2.1 Room temperature management via the boiler probe or by enabling the external room thermostat; instantaneous DHW production with plate heat exchanger

3

2.2 Room temperature management via the boiler probe or by enabling the external room thermostat; instantaneous hot domestic water production for boiler or storage tank with thermostat (optional).

Room temperature management via boiler probe or enabling the external room thermostat; boiler hot domestic water production with ntc probe (10 kΩ ß3435).

External Puffer management controlled by thermostat.

External Puffer management controlled by ntc probe (10 kΩ ß3435).

CONFIGURATION 1 (FACTORY SETTING FOR HEATING VERSION ONLY)

5

4

5

1


2

3

41


CONFIGURATION 2.1 (FACTORY SETTING FOR VERSION WITH DOMESTIC HOT WATER - DHW)

5

4

5

CONFIGURATION 2.2

5

1

5

7

2

3

4

6

3

2

9

6

11

10

8

7

1

42


CONFIGURATION 3

5

5

4

6 11

8

12

1

CONFIGURATION 4

5

2

3

9

7

5 4 4

2

3

1


15

14

13

11

6

17

43


CONFIGURATION 5

5

5 4 4

16

14

13

11

6

17

7

10

11

8

9

6

7

4

5

1

2

3

14

15

12

13

16

17

44

1

RED HYDRO STOVE

HEATING DELIVERY

HEATING RETURN

ZONE VALVES

HEATING BODIES

DOMESTIC HOT WATER

COLD DOMESTIC WATER

DOMESTIC WATER BOILER

DIVERTER VALVE

BOILER THERMOSTAT

THERMOSTATIC MIXING VALVE

DOMESTIC WATER 10 kΩ β3434 NTC PROBE

HEATING PUFFER

HEATING SYSTEM CIRCULATOR

PUFFER THERMOSTAT

PUFFER 10 kΩ β3434 NTC PROBE

SAFETY VALVE

2

3


ONLY FOR UK

RED

GARDENIA/MARGHERITA/PRIMULA/ORCHIDEA HYDRO



ONLY FOR UK

RED


46


ONLY FOR UK

RED




ONLY FOR UK

RED


48

10-OPERATION

OPERATING MODE

The operating mode for hydro boilers is AUTOMATIC only (manual mode is not envisioned). Flame modulation is managed according to the “System configuration” of the room probe placed on the rear of the appliance (see drawing), by the external thermostat, by the boiler water temperature or by the NTC probes.


10-OPERATION

EXTERNAL THERMOSTAT CONNECTION (e)

EXTERNAL THERMOSTAT (not included with the boiler, to be provided by the user)

The temperature of the boiler can also be controlled by an external room thermostat. It is located in a central position of the room where the boiler is installed. It provides a closer match between the heating temperature requested of the boiler and what it actually provides.

POS.1-2 EXTERNAL THERMOSTAT

POS.3-4 PUFFER/BOILER PROBE

POS.5 EARTHING

POS.6-7 ADDITIONAL BOILER

Connect the cables from the external thermostat to points 1-2 of the terminal block on the boiler.

Once the thermostat has been connected one must enable it.

In order to do this, proceed as follows:


• Scroll to “Settings” using the arrows.

• Select by pressing “menu”.

• Scroll once again to “External thermostat” using the arrows.

• Select by pressing “menu”.

• Press the - + buttons.

• Select “On” to activate the external thermostat.

• Press the “menu” button to confirm.

• Press the “esc” button to exit.

50

10-OPERATION

START-UP

Press key 1 (esc) to begin start-up, the control panel displays ON with a flashing flame. When the flame stops flashing the boiler has reached the “power output” operating mode.

The room temperature set by default is 20°C, if one wishes to change it act as instructed in the adjustments menu; act likewise to set the heating water temperature and the room fan speed (if envisaged). To activate external thermostat if any see the relative section.

POWER OUTPUT

Once the start-up stage is complete the control panel will display ON with a fixed flame at level 3 . The subsequent flame modulation at lower or higher powers is managed autonomously and upon reaching the temperatures set in the “System configuration”.


10-OPERATION

PROGRAMMED MODE (TIMER) - Main menu

Setting the current day and time is essential for the proper operation of the timer.

There are six TIMER programmes, for each one the user can decide the start-up and shutdown time as well as the day of the week in which it is active.

When one or more programmes are active, the panel alternately displays the boiler status and TIMER “n” whereby “n” is the number relating to the activated timer programmes, separated from each other with a dash

Example:

TIMER 1 Timer programme 1 active.

TIMER 1-4 Timer programmes 1 and 4 active.

TIMER 1-2-3-4-5-6 Timer programmes all active.

EXAMPLE OF PROGRAMMING

With boiler on or off:

• access the MENU,

• scroll to TIMER with the <> arrows,

• press the “Menu” key

• the system proposes “P1” (Press the <> keys for the subsequent timers P2,P3, P4, P5, P6)

• to activate “P1” press the “Menu” key

• press + - and select “ON”

• confirm with the “Menu” key

At this point it will propose 00:00 as starting time, with key + - adjust the starting time and press the “menu” key to confirm.

The next step proposes a shutdown time of 10 minutes above that set for start-up: press the + key and adjust the shutdown time, confirm with the “menu” key.

Subsequently the system proposes the days of the week in which to activate or deactivate the previously set timer. With the - or + key highlight with the white background the day in which one wishes to activate the timer and confirm with the “menu” key. If no day of the week is confirmed as active, in turn the timer programme will not appear active in the status screen.

Continue to program the following days or press “ESC” to exit. Repeat the procedure to program the other timers.

PROGRAMMING EXAMPLES: on

08:00

P1 off

12:00 day mon on

11:00

Boiler on from 08:00 to 14:00

P2 off

14:00 day mon on

08:00 on

17:00

P1 off

11:00 day mon on

11:00

Boiler on from 08:00 to 14:00

P2 off

14:00

P1 off

24:00 day on mon 00:00

Boiler on from 17:00 on Monday to 06:00 on Tuesday

P2 off

06:00 day mon day tue

52

10-OPERATION

NOTES FOR TIMER OPERATION

• Start-up with the timer always takes place with the last temperature and ventilation settings (or with default 20°C and V3 settings in the event they have never been changed).

• Start-up time ranges from 00:00 a 23:50

• If the shutdown time is not already memorised, it proposes a start-up time in + 10 minutes.

• A timer programme switches the boiler off at 24:00 of one day and another programme switches it on at 00:00 of the next day: the boiler stays on.

• A programme proposes a start-up and shutdown in times included within another timer programme: if the boiler is already on, start will not have any effect, while OFF will switch it off.

• In the boiler on and timer active condition, press the OFF key and the boiler will switch off, it will switch on automatically at the next time set on the timer.

• In the boiler off and timer active condition, press the ON key and the boiler will switch on, it will switch off at the time set on the active timer.

AUTO ECO MODE (see section 8f and 8g)

To activate the “Auto Eco” mode and adjust the time refer to section 8 f and 8 g respectively.

The possibility to adjust the “ECO shutdown t” comes from the need to ensure proper operation in the various rooms the boiler can be installed in and prevent continuous shutdowns and start-ups in the event the temperature is subject to sudden changes (air currents, poorly insulated rooms, etc.).

The ECO shutdown procedure is activated automatically when all the power demand devices involved in the “system configuration” are satisfied: room probe/external thermostat (configurations 1-2-3), flow switch (configuration 2), puffer thermostat/ntc (10 kΩ ß3435)

(configuration 4-5) or boiler thermostat/ntc (10 kΩ ß3435) (configuration 2-3). If all devices present are satisfied the “ECO shutdown t” time decrease starts (by default 10 minutes, it can be changed within the “Settings menu”). During this stage the panel displays ON with a small flame and alternately Chrono (of active) - Eco active. The minutes indicating the countdown for the Eco Stop are shown at the top of the display. The flame goes into P1 and stays there until the programmed “Eco shutdown t” time has elapsed and if the conditions are still satisfied, it goes into the shutdown stage. The ECO switch off countdown resets if one of the devices boosts power again.

When switch off starts the panel displays: Off - Eco Active - small flashing flame.

Once the boiler has reached the off condition, the panel displays OFF-ECO with the extinguished flame symbol.

To restart from ECO the following conditions must be satisfied simultaneously:

• Power demand

• After 5 minutes from the beginning of shutdown.

• TH

2

O < TSetH

2

O.

• If the domestic hot water (DHW) demands power - if envisaged - the first 5’ are ignored and the boiler restarts as needed.

NOTE: In configuration 4 - 5 the Auto Eco mode is enabled automatically. Even when one sets the “summer” function in configuration 2 - 3 it is enabled automatically. In the cases where it is designed to be active, it is not possible to deactivate the mode.

SLEEP FUNCTION (main menu)

The sleep function is activated only when the boiler is switched on and allows to quickly set a time at which the product must switch off.

To set the Sleep function act as follows:

• Enter MENU

• Scroll to SLEEP with the <> arrows

• Press Menu

• With the + - keys adjust the desired shutdown time.

The panel proposes a shutdown time of 10 minutes from the current time, adjustable with key 4 until the next day (I can therefore delay the shutdown for up to a maximum of 23 hours and 50 minutes).

If the SLEEP function is active with the TIMER active the first has priority over the latter, therefore the boiler will not switch off at the time set on the timer but instead by the time established by the sleep function, even if later than the time set on the timer.


10-OPERATION

AUXILIARY BOILER (see section 8i)

One must install an additional module (optional) to enable start-up of an auxiliary boiler in the event the stove is switched off or in alarm conditions. By default this function is deactivated, if needed activate it to access the settings menu.

PELLETS RECIPE (see section 8j)

This function is for adapting the stove to the pellets that are being used. In fact, as there are several types of pellets on the market, boiler operation is extremely variable depending on the fuel quality. In the event the pellets tend to clog the brazier due to an excessive load of fuel or in the event the flame is always high even at low powers and, vice versa if the flame is low one can decrease/increase the amount of pellets in the brazier:

The available values are:

-3 = Decrease by 30% compared to factory settings.



0 = No variation.

1 = Increase by 5% compared to factory settings.



SMOKE RPM VARIATION (see section k)

If the installation presents difficulties for smoke evacuation (no draught or no pressure in the duct), the smoke and ash expulsion speed can be increased. This change resolves all the potential problems related to pellets clogging in the brazier and deposits forming at the bottom of the brazier itself caused by poor quality fuel or fuel that produces a lot of ashes. The values available are from -30% to +50% with variations of 10 percentage points at a time. The variation in negative can be used in case the flame is too low

PUMP ON T (experienced users only) - see section 8h

This menu item allows to adjust the pump activation temperature.

MAXIMUM POWER (experienced users only) - see section 8l

It allows to set the maximum flame limit at which the boiler can operate to reach the set temperature target.

CHIMNEY SWEEP FUNCTION (for maintenance technicians only) - see section 8n

This function can be activated only when the boiler is on and with power output and heating operation power with parameters P5, with fan (if present) in V5. Any loading/smoke ventilation percentage corrections must be taken into account. This status lasts 20 minutes, the countdown is displayed on the panel. During this interval the thermostat/puffer/room set point/H

2

0 set point are not taken into account, only the safety shutdown at 85°C remains active. At any time the technician can interrupt this stage by quickly pressing the on/off key.

54

10-OPERATION

SEASON FUNCTION (see section 8p)

In configurations 2 and 3, by enabling the “summer” function, the deviation of the 3-way valve to the heating system is inhibited in order to prevent the radiators from heating up, therefore the flow is always directed towards the domestic hot water (DHW) - if envisaged.

By activating the “summer” option one automatically enables the auto-eco function (it cannot be deactivated). The room probe/external thermostat are not taken into account.

FEED SCREW (see section 8d)

Allows to fill the pellets loading system. It can only be activated with the boiler switched off, it displays an 180” countdown after which the feed screw stops automatically, as when exiting the menu.

COMPONENTS TEST (see section 8m)

It can only be carried out with the boiler switched off, it allows to select the components to be tested:

• Spark plug: it is turned on for a fixed time of 1 minute during which the panel displays the countdown seconds.

• Feed screw: it is powered for a fixed time of 1 minute during which the panel displays the countdown seconds.

• Extractor: it is activated at 2500 rpm for a fixed time of 1 minute during which the panel displays the countdown seconds.

• Exchanger: it allows to carry out the test in V5 for a fixed time of 1 minute during which the panel displays the countdown seconds.

• Pump: it is activated for a fixed time of 10 seconds during which the panel displays the countdown.

• 3 way: the 3 way valve is activated for a fixed time of 1 minute during which the panel displays the countdown seconds.


11-SAFETY DEVICES AND ALARMS

SAFETY DEVICES

The product is supplied with the following safety devices

PRESSURE SWITCH

Monitors pressure in the smoke duct. It is designed to shut down the pellets feed screw in the event of an obstructed flue or significant back-pressure. (wind)

SMOKE TEMPERATURE PROBE

Detects the temperature of the smoke, thereby enabling start-up or stopping the product when the temperature drops below the preset value.

CONTACT THERMOSTAT IN THE FUEL HOPPER

If the temperature exceeds the preset safety level, it immediately shuts down boiler operation.

CONTACT THERMOSTAT IN THE BOILER

If the temperature exceeds the preset safety level, it immediately shuts down boiler operation.

WATER TEMPERATURE PROBE

If the water temperature approaches the shutdown temperature (85°C) the probe makes the boiler perform the “OFF Stand-by” automatic shutdown.

ELECTRICAL SAFETY

The product is protected against sudden current surges by a main fuse in the power supply panel on the rear part of the product. Other fuses that protect the electronic boards are found on the latter.

SMOKE FAN

If the fan stops, the electronic board promptly shuts off the pellets supply and an alarm message is displayed.

GEAR MOTOR

If the gear motor stops, the boiler will continue to run until the flame goes out due to lack of fuel and until a minimum level of cooling is reached.

TEMPORARY POWER CUT

If the power cut lasts less than 10” the boiler returns to its previous operating status; if it lasts more it carries out a cooling/restart cycle.

FAILED START-UP

If during ignition no flame develops, the boiler will go into alarm condition.

ANTIFREEZE FUNCTION

If the probe in the boiler detects a water temperature of less than 5°C, the circulation pump is automatically activated to prevent the system from freezing.

PUMP ANTI-SEIZURE FUNCTION

If the pump is not used for prolonged periods, it is activated periodically for a few seconds to prevent it from seizing up.

56


TAMPERING WITH THE SAFETY DEVICES IS PROHIBITED

If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any damage caused to persons and property. The manufacturer furthermore refuses to accept responsibility for damage to persons and property arising from the failure to observe all the rules contained in the manual and in particular:

• All the necessary measures and/or precautions must be adopted when performing maintenance, cleaning and repairs.

• Do not tamper with the safety devices.

• Do not remove the safety devices.

• Connect the product to an efficient smoke expulsion system.

• Verify that the room in which the appliance will be installed is adequately ventilated.

The product can be started-up and the automatic function of the probe restored only after having eliminated the cause that triggered the safety system. This manual will help you understand which anomaly has occurred, and explain how to intervene according to the alarm message displayed on the appliance.



ALARM ALERTS

Whenever an operating condition other than that designed for the regular operation of the boiler occurs, there is an alarm condition.

The control panel gives information on the reason of the alarm in progress. A sound signal is not envisioned for alarms A01-A02 only so to not disturb the user in the event of pellets running out in the hopper during the night.

Panel alert Type of problem Solution

A01

A02 The fire goes off abnormally.

A03 The temperature of the pellets hopper or the water temperature exceed the envisioned safety threshold.

Thermostat alarms

A04

A05

The fire does not ignite.

Smoke overheating.

Smoke pressure switch intervention or water pressure insufficient.

Check the level of pellets in the tank.

Check that the brazier rests correctly in its seat and has no visible deposits or unburnt pellets.

Check whether the ignition plug becomes hot.

Empty and clean the brazier before relighting.

Check the level of pellets in the hopper.

Wait for the cooling stage to end, cancel the alarm and restart the boiler setting the fuel loading at minimum (SETTINGS menu - Pellets recipe). If the alarm persists, contact the service centre.

Check if the room fan works properly (if present).

The set smoke threshold has been exceeded. Reduce pellets loading (SETTINGS menu - Pellets recipe).

Verify chimney obstruction / door opening or hydraulic system pressure.

Pressure switches alarm

A08 Abnormal smoke fan operation.

A09 Smoke probe faulty.

A19 Water probe faulty.

A20 Puffer probe alarm.

Service Routine maintenance alert (it does not block the system).

If the alarm persists, contact the service centre.


Water probe disconnected / interrupted / defective / not recognised.

Puffer probe disconnected / interrupted / defective / not recognised.

When this flashing message appears upon start-up, it means that the preset operating hours have elapsed before maintenance. Contact the service centre.

ALARM RESET

NEVER open the appliance door whilst the stove is either in the initial startup or on its shut down cycle, pellets will still be smoldering or therefore volatiles may be present.

ATTENTION!

If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately.

To reset the alarm one must press and hold key 1 (ESC) for a few seconds. The boiler performs a check to determine if the cause of the alarm persists or not.

In the first case the alarm will still be displayed, in the second case it will go onto OFF.


58


NORMAL SHUTDOWN (on the panel: OFF with flashing flame)

If the shutdown key is pressed or if there is an alarm signal, the boiler goes into the thermal shutdown phase which entails the automatic execution of the following stages:

• It stops pellets loading

• The room fan (if provided) maintains the set speed until the smoke T reaches 100°C, then it automatically sets itself at the minimum speed until it reaches the shutdown temperature

• The smoke fan sets itself at maximum speed and maintains it for a fixed time of 10 minutes, at the end of which if the smoke T has fallen below the shutdown threshold it switches off permanently, otherwise it sets itself at the minimum speed until it reaches such threshold before switching off.

• If the boiler was shutdown regularly but, due to thermal inertia the smoke temperature exceeds the threshold again, the shutdown stage restarts at the minimum speed until the temperature goes down.

BLACKOUT WITH THE BOILER ON

In the event of a power cut (BLACKOUT) the boiler behaves as follows:

• Blackout below 10”: it returns to its operation in progress;

• In the event of a power cut that lasts over 10” with the boiler on or in the start-up stage, when the boiler is powered again it goes back to the previous operating condition with the following procedure:

1. It cools down activating the smoke extractor at minimum power for 10’ and goes onto the next point;

2. It takes the boiler back to the operating condition before the blackout.

During stage 1 the panel displays ON BLACK OUT.

During stage 2 the panel displays Start-up.

If during stage 1 the boiler receives commands from the panel and thus carried out manually by the user, then the boiler stops executing the blackout recovery status and proceeds to restart or shutdown as requested by the command.

BLACKOUT ABOVE 10” WITH BOILER IN SHUTDOWN STAGE

In the event there is a power cut that lasts MORE THAN 10” with the boiler in the shutdown stage, when the boiler is powered again it restarts in shutdown mode even if the smoke temperature has fallen under 45°C in the meanwhile. This last stage can be skipped by pressing key 1 (esc) (it goes into start-up) and by pressing it again (it recognises that the boiler is switched off).


12-RECOMMENDATIONS FOR A SAFE USE

RECOMMENDATIONS FOR A SAFE USE

ONLY A SUITABLE INSTALLATION ACCORDING TO THE UK BUILDING REGULATIONS (ADJ) AND A PROPER MAINTAINANCE

AND CLEANING OF THE PRODUCT CAN ASSURE YOU THE CORRECT FUNCTIONALITY AND A SAFE USE OF YOUR STOVE(ONLY

FOR UK).

We wish to notify you that we have been made aware of incidents involving domestic heating pellet stoves resulting from the stoves having been incorrectly installed or inadequately maintained. In some cases the incident provoked an explosion that caused the glass door on the stoves to shatter.

We would like to assure you that all of our products are very safe and are certified to the required European standards. The ignition system has been tested carefully to increase the lighting efficiency and avoid any trouble even in the worst working condition. Moreover our structures are also provided with a safety device studied to discharge the eventual overpressure in combustion chamber, and avoid any damage to the product and consequent risk for the final user. However, like any stove, our stoves need to be properly installed and maintained if they are to work safely.

Our studies suggest that these explosions are mainly caused by a combination of some or all of the following factors:

• Clogged brazier holes or a deformed brazier, resulting from insufficient maintenance, creating the conditions for a delayed ignition causing a build up of unburnt gases

• Insufficient combustion air due to the stove not having a big enough air inlet or not having an air inlet at all

• The use of smoke connections or flue pipe assembly which don’t comply with UK regulations and which don’t create the draught required to effectively suck the smoke outside (e.g. too many bends in the flue).

• Partially blocked flue pipes, which indicates poor maintenance, reducing the draw on the chimney making ignition difficult.

• The chimney terminal not complying with our installation instructions and failing to prevent potentially dangerous down-draught.

This component becomes essential when the stove is installed in windy areas like coastal zones.

Any of the above factors or any combination of them could generate unburnt gasses which in the worst cases could explosively ignite when there becomes enough oxygen present.

To avoid this rare but not impossible inconvenient, first of all the installation shall be done in compliance with UK building regulations and the suggestions described in this manual.

Furthermore it’s absolutely important to respect the following simple rules:

• The brazier shall be always layed down in its proper position before any use of the product, removing completely the dirt if present in the base plate

• Pellets must not be fed manually into the brazier, both before ignition and during the working condition.

• Eventual accumulated unburnt pellets in the burner after a failed ignitions must be removed before lighting

• If a failed ignition affects the product repeatedly, despite a clean brazier and a usual fuel loading, we recommend that you immediately stop using the stove and contact a qualified technician to check the stove functionality.

The respect of these suggestions is absolutely enough to guarantee a safe ignition and to avoid any inconvenient to the product.

If the above precautions are not fulfilled, and the ignition shows an abnormal amount of pellet in the brazier and a consequent heavy generation of unburned gas in the combustion chamber, respect carefully the following suggestions:

• Do not switch off the electrical power from the stove for any reason: this would arrest the gas exhaust blower with a consequent spread of smoke into the room.

• Precautionally open the windows to ventilate the installation room from eventual smoke outlet in ambient (the flue gas outlet could work not properly).

• Do not open the fire door: this would affect the regular smoke evacuation from the chimney.

• Simply switch off the stove by pressing the on/off button in the control panel (not the rear button of power supply!), and wait till the smoke has been evacuated completely.

• Before any re-lighting attempt, clean completely the brazier and its air passages from any dirt and unburned pellet; put it in the proper position removing the dirt eventually present in the base plate. If a repeated failed ignition happens, stop using the stove and contact a qualified technician to check the stove and chimney functionality

60

13-MAINTENANCE AND CLEANING

EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER

Only a proper maintainance and cleaning of the product can assure you the correct functionality and a safe use of your stove.

ATTENTION!

All the cleaning operations of all parts must be performed with the product completely cold and the plug disconnected.

Disconnect the product from the 230V power supply before performing any maintenance operation.

The product requires little maintenance if used with certified high quality pellets.

DAILY OR WEEKLY CLEANING PERFORMED BY THE USER

Brazier cleaning

Before ignition, always clean the “T” brazier and remove any ash or incrustation from it that might obstruct the air flow holes, paying attention to hot ash. In the case of ignition failure, or if fuel in the tank runs out, unburned pellets may accumulate in the brazier. Always empty the residue in the brazier before each start-up. Only if ash is completely cold may a vacuum cleaner be used to remove it. In this case, use a suitable vacuum cleaner to remove small sized particles.

REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE THE IGNITION AND OPTIMAL

OPERATION OF YOUR PELLET PRODUCT. IN CASE OF FAILED IGNITION AND AFTER ANY OTHER LOCK STATE OF THE

PRODUCT, IT IS ESSENTIAL TO EMPTY THE BRAZIER BEFORE PROCEEDING TO RESTART.

For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom. If good quality pellets are used, you will normally only need to use a brush to restore the optimal operating conditions of the component.

Ash tray cleaning

Remove and empty the “U” ash tray. Wipe away any residual ash before reinserting the tray. Your experience and the quality of the pellets will determine the ash tray cleaning frequency. However, it is recommended not to exceed 2 or 3 days.

CLEANING THE GLASS

It is recommended to clean the ceramic glass with a dry brush, or if it is very dirty, spray a little specific detergent and clean with a cloth.

ATTENTION!

Do not use abrasive products and do not spray the glass spray cleaner on the painted parts or the door gaskets

(ceramic fibre cord).



CLEAN THE EXCHANGER AND THE UNDERGRATE SPACE EVERY 2/3 DAYS.

Cleaning the exchanger and the undergrate space is a simple operation but very important for always maintaining performance as declared.

Therefore we recommend cleaning the internal exchanger every 2-3 days, performing these simple operations in sequence:

• Activate the “CLEANING” function – when the stove is switched of press - menu “3”, select“Settings”, with the <> arrows “2-4” select “Cleaning”, confirm with “Menu” “3”, activate cleaning “ON” by pressing the +- keys “5-6”. This procedure activates the smoke extraction fan on maximum power to expel the soot that is dislodged when the exchanger is cleaned.

• Clean the pipe unit – Using the hook provided, shake the rods located under the top (A in figure 10) vigorously 5-6 times. This operation removes the soot that has deposited on the exchanger smoke ducts during normal stove operation.

• Clean the smoke conveyor compartment

PRIMULA/ORCHIDEA stoves (Figure 10)

– Primula/Orchidea stoves are fitted with a removable ash pan “C” designed to collect any soot and ash build-up.

GARDENIA/MARGHERITA stoves (Figure 10a)

– Open the door, insert the hook onto the rod of the scraper B (B in figure 10a), shake it vigorously 5-6 times along the entire length.

Remove the hook and reposition the rod B fully in its seat. This will help the fan expel any soot build-up which may have fallen during the previous pipe unit cleaning process. (After shaking the rods “A”, always shake the scraper “B” too).

• Disable the “CLEANING” function - this function is automatically disabled after two minutes. If one needs to stop this function in advance press the “Esc” key.

If these cleaning operations are not performed every 2-3 days, the stove could go into alarm conditions due to ash clogging after several hours of operation.

A

A A

A

FIGURE 10 - CLEANING THE

INTERNAL PIPE UNIT US-

ING SCRAPERS (PRIMULA-

ORCHIDEA)

FIGURE 10A - CLEANING THE LOWER

DRAWER (GARDENIA-MARGHERITA)

C

1

7 2 3 4

B

FIGURE 9 - “CLEANING” FUNCTION

5 6

62


PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN

CLEANING THE HEAT EXCHANGER

Half-way through the winter season, but especially at the end of it, the compartment through which the exhaust smoke passes will need to be cleaned. This cleaning process is mandatory in order to facilitate the general removal of all combustion residue, before it becomes very difficult to remove it due to the humidity compacting it over time.

ATTENTION: For your safety, the frequency with which the exhaust smoke system is cleaned depends on the intensity of use of the stove.

CLEANING THE EXCHANGER AND PIPE UNIT (PRIMULA/ORCHIDEA)

CLEANING THE UPPER COMPARTMENT

When the stove is cold, remove the top, remove the ceramics/sides, by loosening the relative fastening screws before removing the drivers

“B” and then remove the boiler cover “C” At this point, remove the four turbulators “D” and using a rigid rod or a bottle brush, clean the internal pipe unit and the turbulators, removing all of the accumulated ash.

Check the cover gasket and replace it if necessary.

ATTENTION: It is advisable to carry out the cleaning of the upper exchanger at the end of the season and possibly by an authorised technician in order to replace the gasket that is below plug “C”. (fig.11).

CLEANING THE LOWER COMPARTMENT

Remove the ash drawer “G”, empty it and using the nozzle of a vacuum cleaner remove any ash and soot that may have built up under the drawer “G”. Remove the brazier “F” and clean it every 2/3 days.

Remove the drawer “E”, empty it and using the nozzle of a vacuum cleaner remove any ash that may have built up in the housing of the drawer “E”.

ATTENTION: It is advisable to clean the lower compartment “E” once a week and in any case according to the fuel consumption.

FIGURE 11 - CLEANING THE PIPE UNIT, TURBULATORS AND

LOWER COMPARTMENT (PRIMULA/ORCHIDEA)



CLEANING THE EXCHANGER AND PIPE UNIT (GARDENIA/MARGHERITA)

CLEANING THE UPPER COMPARTMENT

When the stove is cold, remove the top, remove the ceramics/sides, by loosening the relative fastening screws before removing the drivers

“B” and then remove the boiler cover “C” At this point, remove the four turbulators “D” and using a rigid rod or a bottle brush, clean the internal pipe unit and the turbulators, removing all of the accumulated ash.

Check the cover gasket and replace it if necessary.

ATTENTION: It is advisable to carry out the cleaning of the upper exchanger at the end of the season and possibly by an authorised technician in order to replace the gasket that is below plug “C”. (fig.12).

CLEANING THE LOWER COMPARTMENT

Remove the ash drawer “G”, empty it and using the nozzle of a vacuum cleaner remove any ash and soot that may have built up under the drawer “G”. Remove the brazier “F” and clean it every 2/3 days.

Loosen the screws and remove the plug “E” and using the nozzle of a vacuum cleaner, remove any ash and soot that may have built up in the exchanger “H”.

ATTENTION: It is advisable to clean the lower compartment “E” once a week and in any case according to the fuel consumption.

Check the seal of the ceramic fibre gasket on the plug and replace it if necessary. Check the seal of the door gasket and replace it if necessary.

At the end of the season one must clean the compartment under the brazier and the inside of the heat exchanger.

This general cleaning should be carried out at the end of the season in order to facilitate the general removal of all combustion residues, without waiting too long, because with time and humidity these residues can become compacted.

CLEANING THE SMOKE DUCT AND GENERAL CHECKS:

Clean the smoke exhaust, especially around the T-fittings, curves and any horizontal sections. For information on cleaning the flue, contact a chimney sweeper.

Check the seal of the ceramic fibre gaskets on the door of the stove. If necessary, order new replacement gaskets from the retailer or contact an authorized service centre to carry out this task.

64

FIGURE 12 - CLEANING THE PIPE UNIT, TURBULATORS

AND LOWER COMPARTMENT (GARDENIA/MARGHERITA)

T-FITTING


ATTENTION:

The frequency with which the smoke exhaust must be cleaned depends on the use of the stove and the type of installation.

We recommend contacting an authorised service centre for end-of-season maintenance and cleaning as the abovementioned operations will be performed together with a general inspection of the components.

END-OF-SEASON SHUTDOWN

At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum cleaner that has a long pipe.

The appliance must be disconnected from the mains when it is not used. It is recommended to remove the power cable for additional safety, especially in the presence of children.

The service fuse may have to be replaced if the control panel display does not go on when the product is next switched on by pressing the main switch on its side.

There is a fuse compartment on the side of the product, under the power socket. After having disconnected the plug from the socket, use a screwdriver to open the cover of the fuse compartment and if necessary, replace them (3.15 A delayed).



REPLACEMENT OF OVERPRESSURE SILICON DAMPER FOR COMBUSTION CHAMBER

The overpressures sillicon damper “G” for combustion chamber (fig. A) shall be replaced with a new one yearly (during the periodical maintainance) in order to keep the overpressure safety system efficient.

For replacement use the following instructions

• remove the top

• remove the first lateral ceramic covering / metal covering (in accordance with the model)

• unscrew the screw-washer-damper-spacer shown in fig. A/C (operate same way on both sides)

Install the new kit as follows:

• Prepare the screw-washer-damper-spacer alligned as shown in fig.C and screw them in the structure.

• screw it completely

Check now the proper compression of dampers, using the gauge included in the kit:

• lay the gauge on the lid (fig.B); the gauge has to lay completely, while the head of the screw has to be in contact with the gauge. If it’s not the case, register the screw accordingly.

A

G

C

B

66

14-PROBLEMS/CAUSES/SOLUTIONS

CHECKING THE INTERNAL COMPONENTS

ATTENTION!

The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity.

It is recommended to perform this routine maintenance annually (with a scheduled service contract), which focuses on a visual and functional verification of the internal components. The following is a summary of the necessary checks and/or maintenance for the product to work correctly.

PARTS/INTERVAL

Clean the brazier.*

Clean the ash collection compartment* with a vacuum cleaner

Clean the ash pan (if purchased - optional)

EVERY DAY

·

·

EVERY WEEK

·

·

15 DAYS

EVERY

SEASON

Clean the glass

Clean the turbulators

Clean the lower ash pan

Clean the "T" exhaust fittings (outside the stove)

·

·

Clean the exchangers and remove ash and incrustations

Clean the smoke fitting

Circulation pump inspection

Hydraulic leaks inspection

Door gasket inspection

Start-up spark plug inspection

Overpressure silicon damper for combustion chamber

·

·

·

·

·

·

·

* WITH POOR QUALITY PELLETS CLEANING FREQUENCY MUST BE INCREASED



ATTENTION:

All repairs must only be carried out by a specialised technician, with the product switched off and the plug disconnected.

If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any damage caused to persons and property.

ANOMALY

Pellets are not being fed into the combustion chamber.

POSSIBLE CAUSES

The pellet hopper is empty

Sawdust has blocked the feed screw

SOLUTIONS

Fill the hopper with pellets.

Empty the hopper and remove the sawdust from the feed screw by hand.

Replace the gear motor.

Faulty gear motor

Faulty electronic board

The fire goes out or the appliance stops automatically.

The pellet hopper is empty

The pellets are not fed

The pellet temperature safety probe has been triggered

The door is not closed properly or the gaskets are worn

Unsuitable pellets

Low pellet supply

Replace the circuit board.

Fill the hopper with pellets.

See the previous anomaly.

Let the product cool down, restore the thermostat until the problem is resolved and switch the product back on. If the problem persists contact Technical Assistance.

Close the door and replace the gaskets with original ones.

Change the type of pellets with those recommended by the manufacturer.

Have the fuel flow checked following the booklet instructions.

The combustion chamber is dirty

Clogged outlet

Faulty smoke extraction motor

Clean the combustion chamber, following the booklet instructions.

Clean the smoke duct.

Check the motor and replace it, if necessary.

Pressure switch faulty or defective

The product works for a few minutes and then switches off.

Start-up phase is not completed

Temporary power cut

Clogged smoke duct

Replace the pressure switch.

Repeat start-up.

Wait for the automatic restart.

Clean the smoke duct.

Faulty or malfunctioning temperature probes Check and replace the probes.

Faulty spark plug Check the spark plug and replace it, if necessary.

68


ANOMALY

Pellets accumulate in the brazier, the glass of the door gets dirty and the flame is weak.

POSSIBLE CAUSES

Insufficient combustion air.

SOLUTIONS

Clean the brazier and check that all the holes are clear. Perform a general cleaning of the combustion chamber and the smoke duct. Check that the air inlet is not obstructed.

Change the type of pellets.

Check the motor and replace it, if necessary.

The smoke evacuation motor does not work.

The convection air fan never stops.

(IF PROVIDED)

No electrical supply to the stove.

The motor is faulty.

Defective motherboard.

Control panel broken.

Faulty or malfunctioning temperature control probe.

Faulty fan.

Check the mains voltage and the protection fuse.

Check the motor and capacitor and replace them, if necessary.

Replace the electronic board.

Replace the control panel.

Check the probe and replace it, if necessary.

Silencer card of fan defective.

Check the operation of the motor and replace if necessary.

Replace silencer card.

In the automatic position the stove always runs at full power.

Thermostat is set to minimum.

The room thermostat is in the maximum position.

Faulty temperature probe.

Set the thermostat temperature again.

Set the thermostat temperature again.

Check the probe and replace it, if necessary.

Faulty or malfunctioning control panel.

Check the panel and replace it, if necessary.

The product does not start.

Damp or unsuitable pellets.

Faulty smoke evacuation motor.

No power supply.

Pellet temperature probe triggered.

Check that the plug is inserted and the main switch is in the “I” position.

Check recipe parameters.

Blown fuse.

Replace the fuse.

Pressure switch broken (lockout indicated). Water pressure low in stove.

Water temperature probe triggered.

Clogged smoke exhaust or smoke duct.

Contact the service centre.

Clean the smoke exhaust and/or the smoke duct.



ANOMALIES RELATED TO THE PLUMBING SYSTEM

ANOMALY POSSIBLE CAUSES

No increase in temperature with stove in operation.

Incorrect combustion adjustment.

Boiler/system dirty.

Insufficient stove power.

Condensation in boiler.

Poor pellets quality.

Incorrect temperature setting.

SOLUTIONS

Check recipe.

Check and clean the boiler.

Check that the stove is properly sized for the requirements of the system.

Use of manufacturer pellets.

Set the stove to a higher temperature.

Radiators cold in winter.

Insufficient fuel consumption.

Room thermostat (local or remote) set too low. If remote thermostat, check if it is defective.

Check recipe.

Set it at a higher temperature or replace it

(if remote).

Circulator does not run because blocked.

Free up the circulator by removing the plug and turning the shaft with a screwdriver.

Circulator does not run.

Check the electrical connections of the circulator; replace if necessary.

Radiators have air in them.

High temperature variability of domestic water.

Water flow rate too low.

Little domestic hot water is provided. Insufficient mains water pressure.

Tap or mixer clogged with limescale.

Bleed the radiators.

Increase the water flow rate (minimum 3 litres per minute).

Check the calibration of the pressure reducer valve.

Install an autoclave.

Water unit clogged.

Check and clean.

Clean or replace the plate heat exchanger.

Hot water is not provided.

Circulator (pump) blocked.

Free the circulator (pump).

70

16-WIRING DIAGRAM

ELECTRICAL DIAGRAM OF PRIMULA/ORCHIDEA – MARGHERITA/GARDENIA Hydro WITHOUT DOMESTIC HOT WATER

KIT

LIVE ELECTRIC CABLES

DISCONNECT THE 230 V

POWER CABLE BEFORE

CARRYING OUT ANY

OPERATION ON THE

CIRCUIT BOARDS

MOTHERBOARD WIRING KEY

1. FUSE

2. BOARD PHASE

3. BOARD NEUTRAL

4. SMOKE EXPULSION FAN

5. ROOM FAN

6. PELLETS SAFETY THERMOSTAT

7. WATER TEMPERATURE OVERLOAD PROTECTOR

8. SPARK PLUG

9. WATER PRESSURE SWITCH

10. AIR PRESSURE SWITCH

11. AUXILIARY BOILER CONNECTION (TERMINAL BLOCK)

12. FEED SCREW

13. SMOKE PROBE

14. EXTERNAL THERMOSTAT CONNECTION (TERMINAL BLOCK)

15. INTERNAL ROOM PROBE

16. PUFFER/BOILER PROBE CONNECTION (TERMINAL BLOCK)

17. BOILER WATER TEMPERATURE PROBE

18. SMOKE EXTRACTOR FAN REVOLUTIONS CONTROL

19. -------

20. -------

21. -------

22. PUMP SUPPLY

23. -------

24. -------

25. CONTROL PANEL

N.B. The wiring of the individual components is fitted with pre-wired connectors of different sizes.



ELECTRICAL DIAGRAM OF PRIMULA/ORCHIDEA Hydro WITH DOMESTIC HOT WATER KIT




CARRYING OUT ANY

OPERATION ON THE

CIRCUIT BOARDS


1. FUSE

2. BOARD PHASE

3. BOARD NEUTRAL


5. ROOM FAN



8. SPARK PLUG




12. FEED SCREW

13. SMOKE PROBE






19. FLOW SWITCH

20. 3-WAY VALVE PHASE (DOMESTIC)

21. 3-WAY VALVE PHASE (HEATING)

22. PUMP PHASE

23. PUMP NEUTRAL

24. 3-WAY VALVE NEUTRAL

25. CONTROL PANEL


72


ELECTRICAL DIAGRAM OF PRIMULA/ORCHIDEA - MARGHERITA/GARDENIA Hydro WITH HIGH EFFICIENCY PUMP

27

26

23




CARRYING OUT ANY

OPERATION ON THE

CIRCUIT BOARDS


1. FUSE

2. BOARD PHASE

3. BOARD NEUTRAL


5. ROOM FAN



8. SPARK PLUG




12. FEED SCREW

13. SMOKE PROBE






19. FLOW SWITCH

20. ------

21. ------

22. PUMP PHASE

23. PUMP NEUTRAL

24. ------

25. CONTROL PANEL

26. SWITCH NEUTRAL

27. SWITCH PHASE



8901231300 REV 2

Via La Croce n°8

33074 Vigonovo di Fontanafredda (PN) – ITALY

Telephone: 0434/599599 r.a.

Fax: 0434/599598

Internet: www.mcz.it

e-mail: [email protected]

12/01/2015

RED GARDENIA User guide

INSTALLATION AND USER GUIDE

PRIMULA

ORCHIDEA

GARDENIA

MARGHERITA

Translation of original instructions

REVISIONS TO THE PUBLICATION

CARE OF THE MANUAL AND HOW TO CONSULT IT

SYMBOLS USED IN THE MANUAL

SAFETY PRECAUTIONS

must only be carried out by authorised and qualified personnel.

tion and regulations in force in the region or state.

ous risk of explosion in the combustion chamber.

Cleaning and user maintenance shall not be made by children without supervision.

• All liability for improper use of the product is entirely borne by the user and relieves

the Manufacturer from any civil and criminal liability.

adequate protective clothing or suitable means, such as gloves with

thermal protection or “cold handle” operating systems.

broken.

used.

• Shut the stove down in the event of a breakdown or bad running and contact the engineer immediately.

• Pellets must not be fed manually into the burner – this wrong behaviour can generate an abnormal amount of unburned gas, with a risk of explosion in the chamber.

• Accumulated unburnt pellets in the burner after a failed ignitions must be removed before lighting.

• IF ANY SMOKE SPILLAGE IS SEEN WITHIN THE ROOM OR THE APPLIANCE

SUFFERS FROM AN EXPLOSIVE IGNITION PLEASE TURN OFF THE APPLIAN-

CE, VENTILATE THE ROOM AND CONTACT THE INSTALLER/ SERVICE ENGI-

NEER IMMEDIATELY.

INFORMATION

INTENDED USE

WARRANTY CONDITIONS

EXCLUSIONS

SPARE PARTS

WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT.

RULES FOR INSTALLATION

PELLETS

FOREWORD

MINIMUM DISTANCES

FOREWORD

SMOKE FLUE

TECHNICAL CHARACTERISTICS

DIMENSIONING

MAINTENANCE

CHIMNEY

CHIMNEY COMPONENTS

EXTERNAL AIR INLET

CONNECTION TO FLUE

EXAMPLES OF CORRECT INSTALLATION

DIMENSIONS OF PRIMULA AND ORCHIDEA HYDRO VERSION WITHOUT HOT WATER PRODUCTION KIT

DIMENSIONS OF PRIMULA AND ORCHIDEA HYDRO VERSION WITH HOT WATER PRODUCTION KIT

DIMENSIONS OF MARGHERITA ANDGARDENIA HYDRO VERSION

PREPARATION AND UNPACKING

ASSEMBLY OF PROFILES FOR INSERTION OF STEEL SIDES (PRIMULA)

ASSEMBLY OF PROFILES FOR INSERTION OF STEEL SIDES (GARDENIA)

CERAMIC SIDES INSERTION (ORCHIDEA AND MARGHERITA)

PLUMBING SYSTEM CONNECTION

CONNECTION DIAGRAM FOR PRIMULA–ORCHIDEA HYDRO STOVE

CONNECTION DIAGRAM FOR THE PRIMULA-ORCHIDEA HYDRO STOVE EQUIPPED WITH KIT FOR DOMESTIC HOT

WATER PRODUCTION

CONNECTION DIAGRAM FOR GARDENIA-MARGHERITA HYDRO STOVE

SYSTEM CONNECTIONS

SYSTEM FILLING

DOMESTIC HOT WATER PRODUCTION KIT (Primula/Orchidea stoves only)

WATER CHARACTERISTICS

GENERAL PRECAUTIONS

ELECTRICAL CONNECTION

GENERAL PRECAUTIONS

DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!

ATTENTION!

If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately.

OPENING/CLOSING THE DOOR

SETTINGS TO BE CARRIED OUT BEFORE THE INITIAL START-UP

LOADING THE PELLETS

SAFETY

Menu items

MAIN MENU

Date and time setting

Timer setting (see relative chapter)

Sleep setting (see relative chapter)

SETTINGS MENU