Epson TM-T82 User`s manual

User’s Manual
TM-T88V User’s Manual 1
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every
precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or
omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any
consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2013 by Seiko Epson Corporation, Nagano, Japan.
2 TM-T82 User’s Manual
Important Safety Information
This section presents important information intended to ensure safe and effective use of
this product. Read this section carefully and store it in an accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below.
Read the following carefully before handling the product.
Warnings must be followed carefully to avoid serious bodily injury.
Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss
of data.
Notes have important information and useful tips on the operation of your equipment.
Safety Precautions
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire or shock. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury, fire,
or shock.
Be sure to use the specified power source. Connection to an improper power source may cause
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
If water or other liquid spills into this equipment, unplug the AC cable immediately, and then
contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so
may cause fire.
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the
telephone line may be damaged.
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or
cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment
may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter
When you remove printed paper
TM-T82 User’s Manual 3
When you perform other operations such as loading/replacing roll paper
To ensure safety, unplug this product before leaving it unused for an extended period.
Caution Labels
The caution labels on the product indicate the following precautions.
Do not touch the thermal head because it can be very hot after printing.
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster
prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you
should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this
product was not intended for use in applications requiring extremely high reliability/
safety, such as aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical care, etc., please make
your own judgment on this product’s suitability after a full evaluation.
Downloading Drivers, Utilities, and Manuals
The latest versions of drivers, utilities, and manuals can be downloaded from the following
4 TM-T82 User’s Manual
The following items are included with the standard specification printer.
If any item is damaged, contact your dealer.
Depending on the model, the accessories in the broken line box in the illustration below may
not be included.
The shape of accessories varies between models and areas.
Setup Guide
AC adapter
TM-T82 Software &
Documents Disc
58-mm width paper
guide plate
AC cable
USB cable
Power switch
Power switch
waterproof cover
Control panel label for
vertical installation
Rubber feet for
vertical installation
User’s Manual
(Bahasa Indonesia)
Wall hanging
Roll paper
Screws for wall
hanging bracket
TM-T82 User’s Manual 5
Part Names
Roll paper cover
Control panel
Cutter cover
Cover open lever
Power switch
Control Panel
(Power) LED
This LED is on when the printer is on.
Error LED
This indicates an error.
Paper LED
On indicates a paper out. Flashing indicates standby.
To make the Paper LED light up when the roll paper is nearly out, enable the paper nearend sensor with the utility software for the TM-T82, and use the printer horizontally (with
the paper exit on top).
Feed button
This button feeds paper.
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Connecting the Cables
For using a serial interface, use a null modem cable.
For using a parallel interface, use an IEEE 1284 cable.
For using a USB interface, do not turn on the printer before installing the printer driver.
For using an Ethernet (10Base-T/100Base-TX) interface, do not connect a telephone line or a
drawer kick-out cable to the Ethernet connector.
When LAN cables are installed outdoors, make sure devices without proper
surge protection are cushioned by being connected through devices that do
have surge protection. Otherwise, the devices can be damaged by lightning.
Make sure the printer is turned off.
Connect the interface cable to the printer.
For the shape of each connector, see the illustration below. (Mounted interfaces vary
by the printer model.)
(Drawer kickout connector)
When connecting the USB cable, fix the USB cable with the hook shown in the illustration
below to prevent the cable from coming off.
Connect the other end of the interface cable to the computer.
Connect the AC cable to the AC adapter.
TM-T82 User’s Manual 7
Connect the DC cable of the AC adapter to the power connector of the printer.
Insert the AC plug into a power outlet.
Installing the Printer
You can install the printer horizontally on a flat surface (with the paper exit on top) or
vertically (with the paper exit at the front). Also, you can hang it on a wall using the
included accessories.
Take measures to prevent the printer from moving by vibration during paper cutting and when
using a drawer. Affixing tape is provided as an option.
Installing the Printer Vertically
When installing the printer vertically, be sure to attach the included control panel label for
vertical installation on the roll paper cover, and attach 4 rubber feet in the rectangular
indents in the printer case, as shown in the illustration below.
Control panel label for
vertical installation
Rubber feet
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You can install the printer so that the roll paper cover is upright to the mounting surface
using the included wall hanging bracket.
1. Attach the control panel label for vertical installation on the roll paper cover.
2. Install the wall hanging bracket on the printer, and fix it using 2 included screws.
3. Attach 2 rubber feet in the rectangular indents in the printer case, and attach 2 rubber
feet within the scribed line on the hanging bracket.
4. Place the printer with the wall-hanging-bracket-side down.
Rubber feet
Control panel label for
vertical installation
207 mm
Wall hanging
TM-T82 User’s Manual 9
Hanging the Printer on a Wall
To hang the printer on the wall, follow the steps below.
To fix the printer securely, install the wall hanging bracket on a wall made of wood, concrete, or
metal. The thickness of the wall should be 10 mm {0.4”} or more.
Be sure to use metallic screws.
The screws on the wall side must have a pull-out strength of 150 N (15.3 kgf) or more.
Install 2 screws (screw diameter: 4 mm {0.16"}, head diameter: 7 to 9 mm {0.28 to
0.35"}) in the wall at an interval of 80 mm {3.15"}. Make sure the length of the screw’s
body in the wall is 10 mm {0.39"} or more, and the length outside the wall is 3 to 4 mm
{0.12 to 0.16"}.
3~ 4 mm
80 mm
7~ 9 mm
4 mm
10 mm or more
Remove the installed 2 screws from the printer, as shown in the illustration below.
Install the wall hanging bracket on the printer, and fix it using the screws removed in
Step 2.
Wall hanging
10 TM-T82 User’s Manual
Align the holes in the wall hanging bracket with the screws on the wall, and hook it
Installing Roll Paper
Follow the steps below to install the roll paper.
1. Use the cover open lever to open the roll paper cover.
Cover open lever
TM-T82 User’s Manual 11
Remove the used roll paper core if any, and insert the roll paper. The correct direction
of the paper is shown in the illustration below.
Pull out some paper, and close the roll paper cover.
When the printer power is on, the roll paper is automatically cut.
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Changing the Paper Width
You can change the paper width from 80 to 58 mm by installing the included
58-mm width paper guide plate. Follow the steps below to change the paper width.
Once you change the paper width from 80 to 58 mm, you cannot change it back to 80 mm.
When changing the paper width, be sure to make the setting for the paper width with the utility
software for the TM-T82.
Open the roll paper cover.
Align 3 projections on the 58-mm width paper guide plate with the rectangular holes
in the printer, and push it downwards.
58-mm width paper
guide plate
Rectangular holes
Install the roll paper.
Close the roll paper cover.
TM-T82 User’s Manual 13
Attaching Cover on the Power Switch
The enclosed power switch cover ensures that the power switch is not pressed accidentally.
You can turn the power switch on and off by inserting a sharp-pointed object in the holes
in the power switch cover. To detach the cover, also use a sharp-pointed object.
A waterproof cover for the power switch is also included.
To use these covers, install them as shown in the illustration below.
If an accident occurs with the power switch cover attached, unplug the AC
cable immediately. Continued use may cause fire or shock.
Power switch cover
Power switch
waterproof cover
No lights on the control panel
Check whether the DC cable and AC cable are correctly connected to the printer and the
power outlet.
Error LED on with no printing
Check whether the roll paper cover is closed. If it is open, close it.
If the Paper LED is on, check whether the roll paper is correctly installed and any
roll paper remains.
Error LED flashing with no printing
Check whether a paper jam has occurred. If paper is jammed, remove the jammed
paper referring to the description below and install the roll paper correctly.
Printing stops if the head overheats and resumes automatically when it cools.
For other cases, turn the printer off, and after 10 seconds, back on.
14 TM-T82 User’s Manual
When a paper jam occurs
When a paper jam occurs, never pull out the paper forcibly. Open the roll paper cover and
remove the jammed paper.
Do not touch the thermal head, because it can be very hot after printing.
If the roll paper cover does not open, follow the steps below.
1. Turn off the printer.
2. Put the fingers in the indents in both sides of the cutter cover, and slide it toward the
arrow in the illustration below to remove it.
Cutter cover
Turn the knob until you see a triangle in the opening. This returns the cutter blade to
the normal position. See the operating instructions on the back of the cutter cover.
Install the cutter cover.
Open the roll paper cover and remove the jammed paper.
TM-T82 User’s Manual 15
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a
damp cloth.
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may
damage or break the parts made of plastic and rubber.
Cleaning the Thermal Head
After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool before
you clean it.
Do not damage the thermal head by touching it with your fingers or any hard object.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the
thermal head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
Epson recommends cleaning the thermal head periodically (generally every 3 months) to
maintain receipt print quality.
Thermal head
16 TM-T82 User’s Manual
58 mm paper width*1
80 mm paper width
Printing method
Thermal line printing
Printing speed
150 mm/s {5.91"/s} max.; 40 lps (3.75 mm {0.15"} feed)
Ladder bar code and 2D symbol: 100 mm/s {3.94"/s}
The above speed values are approximate.
The values are when the printer prints with density “Normal” at 25°C {77°F}.
Speed is adjusted automatically depending on the voltage applied and head
Roll paper
79.5 mm ± 0.5 mm {3.13" ± 0.02"}
Maximum outside diameter: 83 mm {3.27"}
Spool diameter: Inside: 12 mm {0.47"}; Outside: 18 mm {0.71"}
Serial (RS-232)/Parallel (IEEE1284)/USB [Compliance: USB 2.0, Communication
speed: Full-speed (12 Mbps)]/Ethernet (10BASE-T/100BASE-TX)
Power supply*2
57.5 mm ± 0.5 mm {2.26" ± 0.02"}
DC + 24 V ± 7%
Mean: Approx. 1.5 A
Mean: Approx. 0.1 A
5 to 45°C {41 to 113°F}
–10 to 50°C {14 to 122°F}, except for paper
10 to 90% RH
10 to 90% RH, except for paper
Overall dimensions
140 × 199 × 146mm {5.51 × 7.83 × 5.75"} (W × D × H)
Weight (mass)
Approx. 1.7 kg {3.74 lb}
Mbps: megabits per second
*1: The values are those when the paper width is changed to 58 mm by installing the 58-mm width paper guide plate and
making the paper width setting with utility software for the TM-T82.
For how to install the 58-mm width paper guide plate, see “Changing the Paper Width” on page 13.
*2: Be sure to use a safety-standards-applied power source that meets the following specifications.
Rated output: 24 V/1.5 - 10.0 A, Maximum output: 240 VA or less.
TM-T82 User’s Manual 17