Auerswald COMfort 300 Technical data

T H E W O R L D O F
T E L E C O M M U N I C AT I O N
2008
AUERSWALD
E N G L I S H
V E R S I O N
Simply Clever PBX Systems
Simply Clever PBX Systems
Made in Germany –
more than just a promotional gimmick?
Dear customers,
I am glad that you are interested in our products and are reading this
message in our new catalogue. Here you will find our established and
familiar range and, of course, plenty of new additions – all products
of the highest quality, developed, produced and marketed by us here
in Cremlingen.
What does it mean when we market our products as "Made in Germany"?
Gerhard Auerswald
General Manager
It is more than just a formal statement that they come from a production
facility in Germany and not, for instance, from the Far East. What we
especially mean is the way in which we produce them. Our efficient
processes and ingenious design ideas help to keep production costs down,
despite our relatively high wage overheads – an advantage that makes
Auerswald products such good value. Compared with practices in the
Far East, our use of resources throughout the production process follows
entirely different standards – a sound investment in the environment.
And we are keeping expertise and jobs at home – that may go against the
current trend, but we believe it is far-sighted. We of course manufacture
all products to our legendary Auerswald quality – for you to enjoy the
benefits throughout the product lifetime.
Nevertheless, we also rely on suppliers from the Far East, since some
electronic and mechanical components used in our products are only
produced there. But here again, we eliminate all quality risks by
sourcing only from certified suppliers and scrupulously applying
German standards in the inspection of purchased goods. I can assure
you that our products contain no contaminated plastics or hazardous
components.
So don't take our "Made in Germany" label as just a nice promotional
idea. It's there to let you know where you can find quality.
Best regards from Cremlingen, Germany
Gerhard Auerswald
Business Class COMmander® Business
2
3
4
5
6
7
COMmander® Business 19“
COMmander® Basic.2
COMmander® Basic.2 19“
COMmander® expansion modules
COMmander® configuration examples
ISDN and VoIP
PBX SYSTEMS
SoHo Class
Home Class
Analog Telephones
ISDN System Telephones
COMpact 5010 VoIP
COMpact 5020 VoIP
COMpact 2206 USB
COMpact 4410 USB
COMpact expansion modules
8
9
10
10
11
COMpact 2104.2 USB
12
COMfort 200 / COMfort 300
13
COMfortel® 1500
COMfortel® 2500, COMfortel® 2500 AB
NEW
14
15
COMfortel® VoIP 250
COMfortel® VoIP 2500
NEW
16
17
TELEPHONES
VoIP Telephones
ISDN DECT System Telephone
ACCESSORIES
Analog System
Answering Machine
Door Phone Units
Setup
Administration
CTI
SOFTWARE
and FEATURES
VoIP
Special Functions
OVERVIEW
INTERNET
Systems and Telephones
COMfortel® DECT 900
18
Analog/ISDN Converter
Voicemail Center 461.2
TFS-Dialog 100/200
a/b switch module, TFS-Universal a/b
19
19
20
21
NEW
COMset, COMfortel® Set
COMtools, COMlist
22
23
Soft-LCR, LAN-TAPI
24
VoIP functionality, Migration of IP system telephony
25
Hotel Function, VoIP & GSM Routing
Announcement before Answering, Waiting Field,
Open Query, Auto Attendant
26
Feature table systems
Feature table telephones
www.auerswald.com
27
28
inner cover
COMmander ®
Master of communication
Sales and installation
exclusively by certified
dealers.
COMmander ® Business
The base model comes “blank“. Only your needs
determine the configuration of this professional
system. It's an extremely flexible system, which
you can upgrade with analog, digital, VoIP* and
door ports, to a total of 120 extension ports. For
connections with the public telephone network,
you can set up ISDN basic rate interfaces, a PRI
primary multiplex interface and VoIP trunk lines
alike. The VoIP trunk lines can be extended to a
maximum of 38 channels using COMmander VoIP
modules*. And how is this for flexibility:
COMmander Business lets you use either ISDN or
IP* system telephones in 2-wire, 4-wire or LAN*
versions, thus fitting in with almost any existing
infrastructure.
The system becomes a part of your local network
and with the use of a web browser the configuration or remote servicing is
possible from anywhere in the world. You will no longer need to install specific applications on
any PC, as the web interface includes a configuration interface and administration tools. These
are automatically updated when you update the system software for the telephone system.
Online Upgrade Center
for COMmander® Business / Business 19“
COMmander Business can even help you to save money: its upgrade options mean
that you only pay for the functions you are using. An authorised specialist dealer can
easily activate specific functions or additional extension ports via the Online Upgrade
Center.
COMmander Business:
The basic version comes with a twopart housing with enough slots for nine
modules. If required, the optional extension
has room for six additional modules.
Any authorised dealer can also
activate specific functions for a
limited time only, so you can
test them fully before deciding
to upgrade.
You can find a complete
list of card modules for
COMmander Basic.2 and
sample configurations on
pages 6 and 7.
To view the whole range of functions
and to compare the different systems,
please refer to the back pages.
2
PBX systems
COMmander ® Business 19“
To accommodate the latest IT developments, Auerswald also offers a 19" rack
version of COMmander Business with stainless steel front, which allows integration
with a structured cabling system (SCS). Basic setup, functionality and configuration
possibilities are identical to the classic wall-mounted version.
Full modular ICT system for ISDN and VoIP connections
38 external calls (ISDN and VoIP*) simultaneously, 2 VoIP call in the basic setup
Full VoIP system integration, e.g. automatic routing, call distributions, trunk line
authorisations, barred and permitted numbers 25
Up to 120 extension ports
System telephony via ISDN (S0/UP0) and IP*
Group functions with smart ringing
Network
NTPM of
terminator
the provider
options (all, linear or incremental)
ADSL
(NTBA)
(S /PRI)
Waiting Field for up to 38 calls 27 , can be
operated with the corded COMfortel
2–38 VoIP
channels
S 1... S 16
system telephones
external
DSL modem/
Auto Attendant, 10 targets parallel
router
door 1
2TSM
and/or cascaded 27
analog
door 2
Module
Hotel Function (e.g. check-in/check-out and
2TSM
door 3
printout of bills without a computer) 26
analog
Module
door 4
Boss/Secretary function, flexible
LAN
Switch
audio
assignment of extensions
input
e.g. CD or
MP3 player
CTI – computer-based telephony using
2–64 VoIP channels
Ethernet/LAN
LAN-TAPI 24
2M
COMmander Business 19“:
The 19" rack version perfectly
accommodates the latest IT
environments. This image shows
the version incl. a fully equipped
COMmander Business 19“ Xtension.
At home
in the IT world
Announcement output
(e.g. ELA systems
or active PC speakers)
COMfortel 2500
0
0
COMfortel 1500
8S0 Module
S0 port 1
Basic configuration Trunk line ports: 2 VoIP trunk lines (switchable to internal*),
Extension ports: 2 VoIP channels* (switchable to external), PC ports: USB, Ethernet,
V.24 printer port (print-out of call records), Miscellaneous: processor module,
AC adapter for maximum configuration, 2-part housing unit
–––––––––––––––––––– LAN clients ––––––––––––––––––––
e.g. COMfortel VoIP 250 / VoIP 2500*
IAE 1
IAE 2…
IAE 12
S0 port 2
ISDNTelefon
S0 port 8
8UP0 Module
UP0 port 1
UP0-/S0
Adapter
IAE 12
UP0 port 2
COMmander® Business / Business 19“
COMfortel
DECT 900
COMfortel
1500
UP0 port 8
8a/b
Module
Fax G3
COMfort
200
COMfort
300
COMmander VoIP Modules required
Maximum configuration Trunk line ports: 16 S0 ports or 1 PRI port with 4 S0 ports, 38 VoIP channels* (switchable to internal), Extension ports: 56 S0 ports, 72 UP0 ports, 64 analog ports, 64 VoIP channels*
(38 thereof switchable to external), Door ports: 4 door ports (4 door openers, 16 bell ports), Miscellaneous: 3-part housing unit
Technical data Power supply: earthed safety plug, 230 V +/-10 %, 50 Hz, max. 230 W, Trunk line ports: S0 port(s) and PRI port, Euro ISDN (DSS-1), PTMP/PTP connection, VoIP channels (SIP acc. to RFC 3261),
ISDN extension ports: S0 and UP0 port(s), Euro ISDN (DSS-1), PTMP connection, Analog extension ports: CLIP-enabled, pulse/tone dialling, symmetrical, 2 x 50 Ω (approx. 790 m with Ø 0.6 mm), VoIP extensions*:
SIP as per RFC 3261, Printer port: RS-232 C (V.24), 9600 baud, 8 n 1, PC/data port: USB, Ethernet port (LAN): 10/100 Base-T (10/100 MBit/s, RJ-45 twisted pair), Housing: plastic, 6 (9**) parts with 2 (3**) wallmountable housings, 2 (3**) module carriers, and 2 (3**) covers, Dimensions: 445 (667.5**) mm x 357 mm x 142 mm, Weight: approx. 4.6 kg (6.5**kg), without card modules
Technical data COMmander® Business 19“ like COMmander Business, but
Housing: closed 19” slide-in housing, 7 HU, stainless steel front, Dimensions: 483 mm x 265 mm x 495 mm, Installation depth: 540 mm from front plate
(incl. cable installation in the back), Weight: approx. 14 kg (15.5**kg), without card modules
* will become available later by means of a software update and matching hardware, see also page 6 (COMmander modules) and page 17 (COMfortel VoIP 2500)
** The values in brackets refer to COMmander Business / Business 19’’ with Xtension
3
COMmander ®
Designed for growth, built for the future
If you're looking for a professional PBX system that provides up to 48 extension ports and IP
telephony (VoIP), we've got the solution you need: COMmander Basic.2. It has all the features
you'd expect from a state-of-the-art system.
The basic model has a "blank" configuration and can be equipped with precisely
the modules and functions required to meet your individual needs. Primary
rate (PRI) trunk line connections or system telephones with 2-wire, 4-wire or
IP connections*, and functions such as LAN-TAPI or project related accounting
of calls – this PBX system can be configured for whatever hardware or
functions you wish.
In the basic version, the system's VoIP integration already allows two
calls over IP and can be extended* for up to 24 calls. With this kind of
connection, you benefit from low-cost internet telephony for external
calls and easy addition of subscribers (plug-and-phone) wherever
there is access to your computer network.
COMmander ® Basic.2
You manage the system via its web interface. Whatever the
platform, all you need is an operating system with a web
browser. Different access levels allow users to configure their
own features – not just from their local computer, but from
any computer with internet access, using a web browser.
The option of integrating future technologies
without delay protects your investment, thus
offering excellent value for money in the long
term.
These options for COMmander® Basic.2 / Basic.2 19"
can be activated in the Upgrade Center:
The mounting of the system is pretty easy: chassis
on the wall, put on the rack, equip with modules,
cover on, finished.
COMmander® Basic.2 / Basic.2 19“
64 additional internal numbers (up to 112), 48 included
Soft LCR (extensions in increments of 8, up to 112),
16 included
Call-Through connections (all lines),
4 simultaneous connections included
Call records (in increments of 3000, up to 9000), 3000
in scope of supply
LAN-TAPI (extensions in increments of 8, up to 112),
package includes 4
Project assignment of calls
X.31 on internal S0 port (X.25 in D channel)
Hotel Function (in-room telephones in increments of 8)
Auto Attendant (enhanced Announcement before
Answering)
You can find an illustration of the Upgrade Center on page 2.
Basic configuration Trunk line ports: 2 VoIP channels (switchable to internal*), Extension ports: 2 VoIP channels* (switchable to external), PC ports: USB, Ethernet, V.24 printer port (print-out of call records),
Miscellaneous: processor module, AC adapter for maximum configuration
Maximum configuration Trunk line ports: 8 S0 ports or 1 PRI port with 2 S0 ports, Extension ports: 24 S0 ports, 32 UPO ports, 32 analog ports, 24 VoIP channels* (switchable to external), Door ports:
2 door ports (2 door openers, 8 bell ports)
Technical data Power supply: earthed safety plug, 230 V +/-10 %, 50 Hz, max. 70 W, Exchange line ports: S0 port(s) and PRI port, Euro ISDN (DSS-1), PTMP/PTP connection, VoIP channels (SIP acc. to
RFC 3261), ISDN extension ports: S0 and UP0 port(s), Euro ISDN (DSS-1), PTMP connection, range of UP0 up to 1000 m, Analog extension ports: CLIP-enabled, pulse/tone dialling, symmetrical, 2 x 50 Ω (approx.
790 m with Ø 0.6 mm), VoIP extensions*: SIP as per RFC 3261, Printer port: RS-232 C (V.24), 9600 baud, 8 n 1, PC/data port: USB (full speed, V1.1 compatible with V2.0), Ethernet port (LAN): 10/100 Base-T
(10/100 MBit/s, RJ-45 twisted pair), Housing: plastic, three parts with wall-mountable chassis, module carrier and cover, Dimensions: 220 mm x 354 mm x 142 mm, Weight: approx. 2.4 kg without card modules
Technical data COMmander® Basic.2 19“ like COMmander Basic.2, but
Housing: closed 19" slide-in housing, 3 HU with stainless steel front, Dimensions: 483 mm x 132.5 mm x 410 mm, Installation depth: 430 mm from front plate (incl. cable installation at the back), Weight:
approx. 6 kg without card modules
4
* will become available later by means of a software update and matching hardware, see also page 6 (COMmander modules) and page 17 (COMfortel VoIP 2500)
PBX systems
COMmander Basic.2 19“
with fully equipped patch panel.
A well-structured ITC system
COMmander ® Basic.2 19“
COMmander Basic.2 19" is the professional for your IT
environment and is designed for structured cabling systems
(SCS). But functionally it is identical to the wall-mount version
of COMmander Basic.2.
The scope of delivery includes
2 x 8 RJ-45 Western jacks.
All major ports are located on the stainless steel front of
COMmander Basic.2 19". It has RJ-45 jacks for trunk line,
extension and door ports, and you can add further jacks if you
need them. The patch panels enable fast installation, with no
tools required.
ADSL
Network
terminator
(NTBA)
NTPM of the
provider (S2M /PRI)
Announcement output
(e.g. ELA systems
or active PC speakers)
COMfortel 2500
2–24 VoIP channels
COMfortel 1500
S 1... S 8
Amtgespräche
gleichzeitig
DSL 34
modem/
external
S port 1
router
8S Module S port 2
Maximal 48 Teilnehmerports
door 1
Systemtelefonie
über2TSM
ISDN (S0/UP0) und IP*
S port 8
analog
door 2
Module
Maximal 64 Gruppen
8U Module
0
0
COMfortel
DECT 900
0
0
0
IAE
IAE
IAE
0
P0
LANSwitch
e.g. CD or
MP3 player
2–24 VoIP channels
audio
input
UP0 port 2
UP0 port 8
Ethernet/LAN
––––––––––––––––––– LAN clients –––––––––––––––––––
e.g. COMfortel VoIP 250 / VoIP 2500*
COMmander VoIP Modules
required
UP0 port 1
8a/b Module
Fax G3
UP0-/S0Adapter
IAE
COMfortel 1500
COMfort
200
COMfort
300
Full modular ICT system for ISDN and
VoIP* connections
34 external calls simultaneously
24 VoIP calls simultaneously*,
2 VoIP calls in the basic setup
Full VoIP system integration
(e.g. automatic routing, call distribution,
trunk line authorisations, barred and
permitted numbers)
48 extension ports
System telephony via ISDN (S0/UP0) and IP*
64 groups
Group functions with smart ringing
options (all, linear or incremental)
Waiting Field for 34 calls 27 ,
can be key-operated with the corded
COMfortel system telephones
Auto Attendant, 10 targets parallel
and/or cascaded 27
Music on Hold (1 melody, up to 6 min.)
with additional announcement
(up to 1 min.) can be uploaded from
PC in WAV format
Hotel Function (check-in/check-out,
printing of bills without a PC) 26
Boss/Secretary function, flexible
assignment of extensions
CTI – computer-based telephony via
LAN-TAPI 24
5
COMmander ®
Max. number
of applicable
modules in
COMmander
4S0 Module (Rev. 3)
COMmander
8S0 Module
COMmander
8UP0 Module
COMmander
8a/b Module
COMmander
2TSM analog Module
UP0/S0 Adapter
Technical data
COMmander
Business
COMmander
S2M Module
Details
COMmander
Basic.2
This is an overview
of all module configuration
options for the various
COMmander models.
Adds one PRI port for a primary multiplex connection with up
to 30 B channels of the network provider. The channels can be
configured direction-dependent (in, out, or in/out). When used
with a COMmander Basic.2 19“ or a Business 19” version, an
additional connection adapter (BU-S2M/BA-S2M) for the front
plate is required.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
Outside line: 1 S2M port (PRI), Euro ISDN (DSS-1),
point-to-point (PTP),
Dimensions: 293 mm x 70 mm x 16 mm,
Weight: 105 g.
1
1
Adds 4 S0 ports, which can be configured as internal or external
ports. When used with a COMmander Basic.2 19“ or Business 19”,
an additional patch connector (BU-P16/BA-P08) for the front plate
may be required, depending on the expansion level.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
Outside lines: up to 4 S0 ports, Euro ISDN (DSS-1),
point-to-multipoint (PTMP) or point-to-point port (PTP),
Internal ISDN ports: up to 4 S0 ports Euro ISDN (DSS-1), PTMP,
Dimensions: 293 mm x 97 mm x 16 mm,
Weight: 172 g.
5
12
Adds 8 S0 ports, 4 of which can be configured as internal or
external ports. The remaining 4 ports are internal ports. When used
with a COMmander Basic.2 19“ or Business 19”, an additional
patch connector (BU-P16/BA-P08) for the front plate may be
required, depending on the expansion level.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
Outside lines: up to 4 S0 ports, Euro ISDN (DSS-1),
point-to-multipoint (PTMP) or point-to-point port (PTP),
Internal ISDN ports: up to 8 S0 ports Euro ISDN (DSS-1), PTMP,
Dimensions: 293 mm x 97 mm x 16 mm,
Weight: 180 g.
3
9
Adds 8 UP0 ports, for 2-wire integration of system telephones and
ISDN terminal devices. For 2-wire to 4-wire conversion (e.g. for older
COMfort system telephones), the COMmander UP0 /S0 Adapter
is required. When used with a COMmander Basic.2 19“ or
Business 19“, an additional patch connector (BU-P16/BA-P08) for
the front plate may be required, depending on the expansion level.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
ISDN ports: for up to 8 UP0 ports, Euro ISDN (DSS-1),
point-to-multipoint port (PTMP),
Range: up to 1000 m,
Dimensions: 293 mm x 97 mm x 16 mm,
Weight: 123 g.
4
9
Adds 8 analog extensions with number and name display
(CLIP/CNIP). When used with a COMmander Basic.2 19“ or
Business 19“, an additional patch connector (BU-P16/BA-P08)
for the front plate may be required, depending on the upgrade level.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
Extension ports: for 8 analog terminal devices, pulse/tone
dialling, CLIP-enabled,
Range: 2 x 50 Ω, 790 m with Ø 0.6 mm wire,
Dimensions: 293 mm x 97 mm x 16 mm,
Weight: 133 g.
4
8
This audio intercom/door phone system module has ports for
2 door terminals (2 door openers and 4 bell ports), 6 relays
(2 will be used for each door terminal), 1 port for a second
doorbell, 1 external audio input, 1 external audio output.
When used with a COMmander Basic.2 19“ or Business 19“,
an additional connection adapter (BU-TSM/BA-TSM) for the
front plate is required.
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
Door ports: compliant with FTZ 123 D 12-0,
Max. load door opener/relay: 30 V AC, 1 A,
Doorbell/Pushbutton Input: for 4 doorbell buttons, 5 to 15 V
AC or DC positive TGND / for 4 potential-free door catches,
Dimensions: 293 mm x 75 mm x 16 mm,
Weight: 120 g.
1
4
Additional adapter for the COMmander 8UP0 Module, for the
conversion from the 2-wire UP0 port to the 4-wire S0 port,
e.g. for the connection of older COMfort system telephones
and other ISDN devices.
Operating voltage: from the COMmander base unit,
ISDN port 1: 1 UP0 port for connection with the 8UP0 Module,
ISDN port 2: 1 S0 port, Euro ISDN (DSS-1),
point-to-multipoint port (PTMP),
Range: up to 1000 m,
Case: plastic, 2 parts,
Dimensions: Ø 95 mm x 33 mm,
Weight: 100 g.
1 per
internal
UP0 port
+ + + Product Preview + + + Product Preview + + + Product Preview + + + Product Preview
COMmander
8VoIP Module
Adds 8 VoIP channels for Internet and internal IP telephony.
To ensure optimal quality of speech with low bandwidth additional
speech codecs are provided. When inserting the first COMmander
VoIP module the two VoIP channels on the base board will be
switched off due to technical reasons
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
VoIP standard: SIP acc. to RFC 3261,
VoIP codecs external: G.711, G.723.1, G.726, G.729 A/E, iLBC
VoIP codecs internal: G.711, iLBC
Dimensions: 293 mm x 97 mm x 20 mm,
Weight: approx. 180 g.
Adds 16 VoIP channels for Internet and internal IP telephony.
To ensure optimal quality of speech with low bandwidth additional
speech codecs are provided. When inserting the first COMmander
VoIP module the two VoIP channels on the base board will be
switched off due to technical reasons
Operating voltage: from the COMmander base unit,
Installation: slot inside the COMmander unit,
VoIP standard: SIP acc. to RFC 3261,
VoIP codecs external: G.711, G.723.1, G.726, G.729 A/E, iLBC
VoIP codecs internal: G.711, iLBC
Dimensions: 293 mm x 97 mm x 20 mm,
Weight: approx. 180 g.
availability
planned for Q4/2008
COMmander
16VoIP Module
availability
planned for Q4/2008
6
+++
2
4
1
4
PBX systems
Configuration examples
COMmander® Basic.2
Necessary trunk lines
Example: minimum expansion
with ISDN trunks and
digital/analog subscribers
Example: complete expansion
with ISDN trunks and
analog subscribers
Example: complete expansion
with PRI/ISDN trunks,
digital subscribers and
door phone ports
Example: complete expansion
with VoIP trunks,
ISDN trunks and
digital/analog subscribers
2 x S0 (ISDN) = 4 channels
2 x VoIP
= 2 channels
Total:
6 channels
4 x S0 (ISDN) = 8 channels
2 x VoIP
= 2 channels
Total:
10 channels
1 x PRI
= 30 channels
2 x S0 (ISDN) = 4 channels
Total:
34 channels
4 x S0 (ISDN) = 8 channels
8 x VoIP
= 8 channels
Total:
16 channels
Necessary internal subscribers for
Suggested system plus expansions
4 digital terminals, e.g.
4 system or ISDN telephones
8 analog terminals, e.g.
6 analog telephones
1 analog answering machine
1 fax machine
COMmander Basic.2 with
1 x COMmander 4S0 Module
1 x COMmander 8a/b Module
32 analog terminals, e.g.
30 analog telephones
1 analog answering machine
1 fax machine
COMmander Basic.2 with
1 x COMmander 4S0 Module
4 x COMmander 8a/b Module
36 digital terminals, e.g.
12 system or ISDN telephones
24 VoIP system* or SIP telephones
2 door stations (FTS 123 D12-0), e.g.
2 TFS-Dialog 102
COMmander Basic.2 with
1 x COMmander S2M Module
1 x COMmander 8S0 Module
1 x COMmander 8VoIP Module*
1 x COMmander 16VoIP Module*
1 x COMmander 2TSM analog Module
40 digital terminals, e.g.
24 system or ISDN telephones
8 system telephones
8 VoIP system* or SIP telephones
8 analog terminals, e.g.
6 analog telephones
1 analog answering machine
1 fax machine
COMmander Basic.2 with
1 x COMmander 16VoIP Module*
2 x COMmander 8S0 Module
1 x COMmander 8UP0 Module
1 x COMmander 8a/b Module
Configuration examples
COMmander® Business
Necessary trunk lines
Example: partial expansion
with ISDN trunks,
digital/analog subscribers and
door phone
Example: partial expansion
with PRI/ISDN trunks and
analog/digital subscribers
4 x S0 (ISDN) = 8 channels
2 x VoIP
= 2 channels
Total:
1 x PRI
= 30 channels
3 x S0 (ISDN) = 6 channels
2 x VoIP
= 2 channels
Total:
Example: complete expansion
with ISDN trunks,
analog subscribers and
door phones
Example: complete expansion
with PRI trunk,
digital/analog subscribers and
door phones
10 channels
38 channels
8 x S0 (ISDN) = 16 channels
2 x VoIP
= 2 channels
Total:
18 channels
1 x PRI
= 30 channels
4 x S0 (ISDN) = 8 channels
Total:
38 channels
Necessary internal subscribers for
Suggested system plus expansions
24 digital terminals, e.g.
8 system or ISDN telephones
16 system telephones
16 analog terminals, e.g.
10 analog telephones
2 analog answering machines
4 fax machines
1 door stations ( (FTS 123 D12-0), e.g.
1 TFS-Dialog 104
COMmander Business with
1 x COMmander 8S0 Module
2 x COMmander 8UP0 Module
2 x COMmander 8a/b Module
1 x COMmander 2TSM analog Module
66 digital terminals, e.g.
42 system or ISDN telephones
24 system telephones
16 analog terminals, e.g.
14 analog telephones
1 analog answering machine
1 fax machine
COMmander Business with
1 x COMmander S2M Module
3 x COMmander 8S0 Module
3 x COMmander 8UP0 Module
2 x COMmander 8a/b Module
16 digital terminals, e.g.
16 system or ISDN telephones
64 analog terminals, e.g.
60 analog telephones
2 analog answering machine
2 fax machine
6 door stations ( (FTS 123 D12-0), e.g.
6 TFS-Dialog 102
COMmander Business with
4 x COMmander 4S0 Module
8 x COMmander 8a/b Module
3 x COMmander 2TSM analog Module
104 digital terminals, e.g.
40 system or ISDN telephones
64 VoIP system* or SIP telephones
8 analog terminals, e.g.
6 analog telephones
1 analog answering machine
1 fax machine
2 door stations ( (FTS 123 D12-0), e.g.
2 TFS-Dialog 102
COMmander Business with
1 x COMmander S2M Module
1 x COMmander 4S0 Module
5 x COMmander 8UP0 Module
4 x COMmander 16VoIP Module*
1 x COMmander 8a/b Module
1 x COMmander 2TSM analog Module
When inserting the first COMmander VoIP module
the two VoIP channels on the base board will be
switched off due to technical reasons
* Internal IP telephony with IP system telephones and other SIP devices will
become available later by means of a software update and matching hardware,
see also page 6 (COMmander modules) and page 17 (COMfortel VoIP 2500)
7
COMpact
C O M p a c t 5 0 1 0 Vo I P
Choose your type of line
ISDN Analog VoIP
Whatever network, whatever provider and whatever service you
opt for – the COMpact 5010 and 5020 VoIP are the ideal choice for
every telephone line. Save money on every call with a system that
automatically selects the network with the cheapest rate for you.
Both versions feature ports for analog and digital terminal devices
as part of their basic configurations. Their capabilities can be
extended with add-on modules for trunk line ports, subscribers
and door intercom functions. You can make use of your existing
telephones and other terminal devices or use the latest ISDN or
IP system telephones* from Auerswald. And they are always a
perfect fit: ISDN system telephones can be connected to 4-wire
or 2-wire lines and adjust to the line automatically. That means
you can carry on using your "old" analog lines. The IP system
telephone* does without telephone wiring altogether and can
simply be set up wherever access to your computer network is
available.
analog
trunk line 1…2
ADSL
S0 external
COMfortel
2500
DSL modem/
router
LAN
switch
ISDN int. 1
(S0 )
door
COMfortel DECT 900
IAE
IAE
This is the ideal communications centre for
agencies, law offices, small businesses and
the technically minded home user. With the
necessary modules, the COMpact 5010 VoIP
provides 8 trunk lines (ISDN, analog, VoIP)
and ports for 10 subscribers.
PBX system for ISDN, VoIP and
analog connections
2 ISDN ports, external/internal
Expandable with analog trunk lines
and with door/switching functions
2 VoIP channels, expandable to 4
Full VoIP system integration, e.g.
automatic routing, call distribution etc.
Internal ISDN ports can be configured
as S0 or UP0 ports
Least Cost Routing with manual updates
of call rate tables 24
Group functions with intelligent call
variants (all, linear or incremental)
External extensions (Home Office)
with COMfortel VoIP 2500* (via VPN)
Music on Hold (approx. 6 minutes) and
announcement (approx. 1 minute),
downloadable as WAV file
Computer-based telephony in the
network (Third-Party CTI, LAN-TAPI) 24
System telephony via ISDN (S0/UP0) and IP*
IAE
ISDN int. 2
(UP0 )
audio input
e.g. MP3 player
2-4 VoIP channel
COMfortel
1500
Ethernet/
LAN
–––––––––––––––––– LAN clients ––––––––––––––––––
e.g. COMfortel VoIP 250 / VoIP 2500*
ext. 6 – e.g.
ext. 1 – e.g.
ext. 1 – e.g. ext. 5 – e.g. Voicemail
COMfort 300 COMfort 300
Fax
Center 461.2
For the configuration of the PBX system only an
operating system like Windows XP, Vista, Mac OS X
or Linux is necessary with a compatible web
browser.
COMpact 2VoIP Module required
COMpact 5010 VoIP
Basic configuration Trunk line ports: 1 S0 port (can be switched to internal S0/UP0), 2 VoIP channels (switchable to internal*), Extension ports: 1 (max. 2) S0/UP0 port, 6 analog ports, 2 VoIP channels* (switchable to external), PC port: Ethernet
Maximum configuration Trunk line ports: 1 S0 port (can be switched to internal S0/UP0), 2 analog trunk lines (POTS), 4 VoIP channels (switchable to internal*), Extension ports: 1 (max. 2) S0/UP0 port,
6 analog ports, 4 VoIP channels (switchable to external*), Door ports: 1 door port (1 door opener, 2 bell ports), Miscellaneous: 1 audio input/output
Technical Data Power supply: earthed safety plug, 230 V +/-10 %, 50 Hz, max. 30 W, Trunk line ports: S0 port(s), Euro-ISDN (DSS-1), PTMP/PTP connection, analog dial-up line, CLIP-enabled, tone dialling,
VoIP channels (SIP acc. to RFC 3261), ISDN extension ports: S0 and UP0 port(s), Euro ISDN (DSS-1), PTMP connection, UP0 range up to 1000 m, Analog extension ports: CLIP-enabled, pulse/tone dialling,
symmetrical, 2 x 50 Ω (approx. 790 m with Ø 0.6 mm), VoIP extensions*: SIP as per RFC 3261, Ethernet port (LAN): 10/100 Base-T (10/100 MBit/s, RJ-45 twisted pair), full/half duplex auto-negotiation,
Case: plastic chassis with cover, Dimensions: 301 mm x 243 mm x 86.5 mm, Weight: approx. 1500 g
8
* will become available later by means of a software update and matching hardware, see also page 11 (COMpact modules) and page 17 (COMfortel VoIP 2500)
PBX systems
C O M p a c t 5 0 2 0 Vo I P
The COMpact 5020 VoIP offers even more
capabilities with a maximum of 14 trunk
lines* and 26 subscriber ports. Its professional
functions have been designed especially
for use in a business setting, e.g. its Auto
Attendant or the Waiting Field.
If the reception is busy, the calls are held
here by the system and only connected
when a button is pressed. In hotels and
guesthouses, the system functions as the
telephone exchange with ports for reception
and room telephones, and can even send
a guest's individual call list to the printer
via USB.
analog trunk
lines 1 … 6
ADSL
S0 1 … S03
external
COMfortel 2500
Exclusive for COMpact 5020 VoIP
ISDN int. 1 (S0 )
DSL
modem/
router
IAE
IAE
IAE
ISDN int. 2 (UP0 )
door 1-3
LAN
switch
COMfortel 1500
audio input
ISDN int. 8 (UP0 )
e.g. MP3 player
IAE
USB host
2-8 VoIP channel
COMfortel
DECT 900
Ethernet/
LAN
––––––––––––––––– LAN clients ––––––––––––––––– ext. 1 – e.g.
COMfort 300
e.g. COMfortel VoIP 250 / VoIP 2500*
IAE
Printer for printing out
an itemised bill (hotel)
ext. 3 – e.g. ext. 6 – e.g. ext. 10 – e.g.
Voicemail
COMfort 300
Fax
Center 461.2
COMpact 6VoIP Module
required
Expansion possibilities with ISDN,
analog and VoIP trunk lines as well
as with door ports
Expansion of internal subscribers with
ISDN and VoIP channels
Waiting Field for 10 (14*) simultaneous
external calls (ISDN, analog, VoIP) 27
Hotel Function with check-in/
check-out 26
You can find a complete list of card
modules for COMpact 5010/5020 VoIP
on page 11.
These options can be activated for COMpact 5010 VoIP / 5020 VoIP in the Upgrade Center:
Additional internal numbers (up to 64),
32 included
Soft LCR (extensions in increments of 8,
up to 64), 8 included
Call Through connections (all lines),
factory settings permit 1 connection
Auto Attendant (enhanced
Announcement before Answering)
Call records (in increments of 2000, up to 6000),
factory settings permit 2000
LAN-TAPI (extensions in increments of 8, up to 20), 4 included
X.31 on internal S0 port (X.25 in D-channel)
Project assignment of calls
only for COMpact 5020 VoIP
Hotel Function
COMpact 5020 VoIP
Basic configuration Trunk line ports: 1 S0 port (can be switched to internal S0/UP0), 2 VoIP channels* (switchable to internal), Extension ports: 1 (max. 2) S0/UP0 port, 10 analog ports, 2 VoIP channels*
(switchable to external), PC port: Ethernet, Miscellaneous: USB printer port (call record printout)
Maximum configuration Trunk line ports: 3 S0 port (can be switched to internal S0/UP0), 6 analog ports (POTS), 8 VoIP channels (switchable to internal*), Extension ports: 8 S0/UP0 ports (3 ports switchable
to external), 10 analog ports, 8 VoIP channels* (switchable to external), Door ports: 3 door ports (3 door openers, 6 bell ports), Miscellaneous: 1 audio input/output, 2 additional audio outputs
Technical Data Power supply: earthed safety plug, 230 V +/-10 %, 50 Hz, max. 40 W, Trunk line ports: S0 port(s), Euro-ISDN (DSS-1), PTMP/PTP connection, analog dial-up line, CLIP-enabled, tone dialling,
VoIP channels (SIP acc. to RFC 3261), ISDN extension ports: S0 and UP0 port(s), Euro ISDN (DSS-1), PTMP connection, UP0 range up to 1000 m, Analog extension ports: CLIP-enabled, pulse/tone dialling,
symmetrical, 2 x 50 Ω (approx. 790 m with Ø 0.6 mm), VoIP extensions*: SIP as per RFC 3261, Printer port: USB host V1.1, Ethernet port (LAN): 10/100 Base-T (10/100 MBit/s, RJ-45 twisted pair), full/half duplex
auto-negotiation, Case: plastic chassis with cover, Dimensions: 301 mm x 243 mm x 86.5 mm, Weight: approx. 1500 g
* will become available later by means of a software update and matching hardware, see also page 11 (COMpact modules) and page 17 (COMfortel VoIP 2500)
9
COMpact
COMpact 4410 USB
Just see for yourself: installing and configuring
is beautifully simple. And then you're in control:
you can make calls, send faxes, open doors, or use
the integrated USB port for instant web access.
And just think how much you can save: like other
Auerswald systems, the COMpact 4410 USB offers
Least Cost Routing, an integrated function that
automatically dials the cheapest provider.
External subscribers can benefit too, even
from their mobile phones – with the smart
Call Through function. The automatic update
function keeps your system always up-to-date.
The COMpact 4410 USB comes with two S0 ports – one external and one internal.
As your requirements increase, you can add a module with two more S0 ports –
one fixed internal, the other one variable. The ten extension ports let you connect multiple analog terminal devices. You can also upgrade with two modules
for door phone and switching functions. Its USB interface supports both CAPI
and TAPI, so your COMpact 4410 USB can work as an ISDN adapter. And the
audio input lets you not just record external Music on Hold – you can even hook
up an amplifier or active speakers!
Enter today –
Upgrade tomorrow
COMpact 2206 USB
Number and name display
(CLIP and CNIP)
Integrated ISDN PC adapter
functionality
USB port for configuration, CTI,
data transfer and internet
Upgradeable door and switching
functions
Least Cost Routing with support
for internet telephony via external
VoIP gateway and mobile networks
via GSM adapter 24
Hotel Function with check-in/check-out
(with COMpact 4410 USB 26 )
Configuration tools for Windows,
Linux and Mac OS X
Perfect for smaller offices with a fixed setup offering two S0 ports –
one external and one internal – plus six analog extension ports. It can
be upgraded with one module for door phone and switching functions.
Network terminator (NTBA)
COMfortel 2500
S01... S02
external
S01
internal
COMfortel DECT 900
IAE
IAE
IAE
IAE
IAE
IAE
IAE
IAE
IAE
door 1
door 2
S02...S03
internal
USB
PC with
USB port
e.g. CD or
MP3 player
To view the whole range of functions
and to compare the different systems,
please refer to the back pages.
ext. 1
ext. 2
COMpact 4410 USB (COMpact 2206 USB)
ext. 3
ext. 4
ext. 5…
e.g. Voicemail
Center 461.2
ext. 10
Basic configuration Trunk line port: 1 S0 port, Extension ports: 1 S0 port, 10 analog ports, PC connections: USB, V.24,
Miscellaneous: audio input/output (COMpact 2206 USB: 6 analog ports)
Maximum configuration Trunk line port: 2 S0 ports, Extension ports: 3 S0 ports (1 port switchable to external),
10 analog ports, Door ports: 2 door ports (4 door bells, 2 door openers) (COMpact 2206 USB: same as basic configuration plus 1 door port (2 door bells, 1 door opener))
10
Technical data Power supply: earthed safety plug, 230 V ± 10 %, 50 Hz, 25 W max., (COMpact 2206 USB: 16 W max.) Trunk line port: S0 port(s), Euro ISDN (DSS-1), PTMP or PTP, Internal ISDN ports:
S0 port(s), Euro ISDN (DSS-1), PTMP, Analog extension ports: CLIP-enabled, symmetrical, pulse/tone dialling, 2 x 50 Ω (approx. 790 m with Ø 0.6 mm), PC/printer port: RS-232 C (V.24), 9600 baud, 8 n 1,
PC/data port: USB (Full Speed, V1.1 compatible with V2.0), Case: plastic case with cover and snap-on lid, Dimensions: 301 mm x 243 mm x 86.5 mm, Weight: approx. 1500 g
PBX systems
Max. number
of modules usable with
More system telephones, a door phone system, or additional trunk lines –
have a look at what the add-on modules for the different models of the
COMpact product family can offer you.
2206 USB
4410 USB
5010 VoIP
5020 VoIP
COMpact
COMpact
2VoIP Module
Adds two VoIP channels for internet and internal IP telephony*.
Provides additional codecs with voice compression to ensure
optimum sound quality, even for smaller bandwidths for all four
channels.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
VoIP standard: SIP as per RFC 3261
VoIP codecs: G.711, G.723.1, G.726, G.729 A/E, iLBC
Dimensions: 37 mm x 43 mm x 3 mm
Weight: approx. 6 g
–
–
1
1
COMpact
POTS Module
Adds an analog trunk line (POTS – plain old telephone service).
The Caller ID feature (CLIP/CNIP) ensures you benefit from ISDN
extras even with an analog line. Analog-only operation is possible,
but as well mixed mode with ISDN and VoIP trunk lines.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Trunk line port: analog dial-up line, tone dialling,
CLIP-enabled (FSK/DTMF)
Dimensions: 92 mm x 60 mm x 17 mm
Weight: approx. 50 g
–
–
1
3
COMpact
2POTS Module
Adds two analog trunk lines (POTS – plain old telephone service).
The Caller ID feature (CLIP/CNIP) ensures you benefit from ISDN
extras even with an analog line. Analog-only operation is possible,
but as well mixed mode with ISDN and VoIP trunk lines.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Trunk line port: 2 analog dial-up lines, tone dialling,
CLIP-enabled (FSK/DTMF)
Dimensions: 92 mm x 60 mm x 17 mm
Weight: approx. 50 g
–
–
1
3
COMpact
2ISDN Module
Adds two variable ISDN ports (external/internal). When used
as internal ports, either S0 (4-wire) and UP0 (2-wire) operation is
possible. You can connect COMfortel system telephones or any
other ISDN terminal device to the internal ISDN port.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Trunk line port: 0-2 S0 ports, Euro ISDN (DSS-1),
PTMP or PTP connection
Internal ISDN ports: 0-2 S0/UP0 ports, Euro ISDN (DSS-1),
PTMP connection
Dimensions: 92 mm x 60 mm x 16 mm
Weight: approx. 50 g
–
–
–
3
Adds a door terminal including a door opener and two bell
ports. One of the bell ports can be used for an alarm system.
An additional relay allows remote switching of electrical devices.
If no door terminal is used, a total of three relays is available.
The combined audio input/output lets you connect an MP3 player
for external Music on Hold or a PA system for announcements.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Door phone port: compliant with FTZ 123 D12-0
Max. load relay: 30 V, 1 A
Input: for 2 doorbell buttons 5–15 V AC or DC positive
TGND / for 2 potential-free door catches
Dimensions: 92 mm x 60 mm x 16 mm
Weight: approx. 50 g
–
–
1
3
COMpact
2S0 Module
Adds one fixed internal and one variable S0 port (external/
internal). You can connect COMfortel system telephones or any
other ISDN terminal device to the internal S0 port.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Trunk line port: 0-1 S0 ports, Euro ISDN (DSS-1),
PTMP or PTP connection
Internal ISDN ports: 1-2 S0 ports, Euro ISDN (DSS-1),
PTMP connection
Dimensions: 92 mm x 60 mm x 17 mm
Weight: approx. 50 g
–
1
–
–
COMpact
TS Module
Adds a door terminal including a door opener and two bell ports.
An additional relay allows remote switching of electrical devices.
If no door terminal is used, a total of three relays is available.
Operating voltage: from the COMpact unit
Installation: slot inside the COMpact system
Door phone port: compliant with FTZ 123 D12-0
Max. load relay: 30 V, 1 A
Input: for 2 doorbell buttons 5–15 V AC or DC positive
TGND / for 2 potential-free door catches
Dimensions: 92 mm x 60 mm x 14 mm
Weight: approx. 50 g
1
2
–
–
UP0/S0 Adapter
Additional adapter for the COMpact 2ISDN Module, for the
conversion from the 2-wire UP0 port to the 4-wire S0 port, e.g.
for the connection of older COMfort system telephones.
Operating voltage: from the COMpact base unit,
ISDN port 1: 1 UP0 port for connection with a 2ISDN Module,
ISDN port 2: 1 S0 port, Euro ISDN (DSS-1), PTMP connection,
Range: up to 1000 m,
Case: plastic, 2 parts,
Dimensions: Ø 95 mm x 33 mm,
Weight: 100 g
–
–
1 per
internal
UP0 port
Details
COMpact
TSM Module
+++
COMpact
6VoIP Module
Product Preview
Technical data
+++
Product Preview
Adds six VoIP channels for internet and internal IP telephony*.
Provides additional speech codecs with voice compression to
ensure optimum sound quality, even for smaller bandwidths for
all eight channels.
available from Q4/2008
+++
Product Preview
+++
Operating voltage: from the COMpact 5020 VoIP
Installation: slot inside the COMpact 5020 VoIP
VoIP standard: SIP acc. to RFC 3261
VoIP codecs: G.711, G.723.1, G.726, G.729 A/E, iLBC
Dimensions: 52 mm x 53 mm x 3 mm
Weight: approx. 12 g
Product Preview
–
–
+++
–
1
11
COMpact
C OMpact 2104. 2 USB
If you need a PBX system that is easy to use,
has four extensions, but won't cost the earth,
the COMpact 2104.2 USB is the system for
you! It's an inexpensive investment that helps
you save money every time you make a call:
the built-in Least Cost Router automatically
finds a low-cost network provider.
The COMpact 2104.2 USB comes with a USB-PC interface and
is prepared for state-of-the-art communication options such as
computer-assisted telephony (CTI), use of your PC as a fax and
answering machine, or data transfer and internet access.
Network terminator
(NTBA)
The central telephone directory holds up to 400 names and
numbers, allowing the system to retrieve callers' names and show
them on the display of modern telephones like COMfort 300.
And our COMlist software provides you with an itemised view
of all call records – at no extra cost, of course.
With its ready-to-use case and the COMset software package,
installation and setup of the COMpact 2104.2 USB are quick
and simple, letting you enjoy the system's little luxuries within
only a few minutes. Important for future use: The automatic
update function ensures your system always has the latest
operating software.
Pay little,
get a lot
IAE
IAE
IAE
USB
TN 1
TN 2
TN 3
TN 4
PC with USB port
Caller ID with number and name (CLIP/CNIP)
Least Cost Routing, including internet telephony (VoIP via external gateway)
Call Through – for low-cost calls from your mobile via the PBX system
Set your own barred and allowed numbers for outgoing and incoming calls
(dialler protection, Do-not-disturb)
Six configurations (e.g. day/night mode, holiday mode), manual or
timer-controlled operation
To view the complete range of functions and compare
the different systems, please refer to the back pages.
COMpact 2104.2 USB
Configuration Trunk line port: 1 S0 port, Extension ports: 4 a/b ports, PC port: USB
12
Technical Data Power supply: AC adapter with Euro plug, 230 V +/-10 %, 50 Hz, max. 9 W, Trunk line port: S0 port, Euro ISDN (DSS-1), PTMP/PTP connection, Analog extension ports: CLIP-enabled,
pulse/tone dialling, symmetrical, 2 x 50 Ω approx. 790 m with Ø 0.6 mm), PC/data port: USB (full speed, V1.1 compatible with V2.0), Case: plastic chassis with cover,
Dimensions: 217 mm x 157 mm x 65 mm, Weight: unit approx. 540 g, AC adapter approx. 570 g
COMfort
Telephones
If you needed proof that inexpensive entry-level telephones
can look modern and stylish, here it is: Auerswald's
COMfort 200. It's also easy to use, with functions like
Redialling or the abbreviated dialling memory.
Analog telephone for use with Auerswald
PBX systems or analog trunk lines
Speed dial memory for frequently
used numbers
10 abbreviated dialling numbers
3 different ring tones
3 different ringer volumes
Desktop use or wall-mountable
COMfort 200
A stylish
entry-level
analog phone
COMfort 300
COMfort 300 is an easy-to-use analog telephone that's perfect for use
with Auerswald PBX systems. Its modern and stylish design and the
wide range of functions are definite points in favour – and it offers
excellent value for money!
3-line illuminated display
Phone book for up to 70 names and numbers
Caller list of the last 61 calls, numbers can be
copied to local phone book
Redialling of the last 10 numbers dialled
3-number abbreviated dialling memory
Display languages include English, German,
French, Spanish
Desktop use or wall-mountable
COMfort 200
COMfort 300
Technical data Power supply: analog port of the PBX system or telephone network, System
connection: analog port of the PBX system or telephone network, Controls: Keypad with vanity
code, 5 function keys, Case: plastic, black, Dimensions: 160 mm x 180 mm x 112 mm, Weight:
approx. 460 g
Technical data Power supply: analog port of the PBX system or the telephone network (for
basic functions), additional AC adapter with Euro plug, 230 V +/-10 %, 50 Hz, 2.9 VA max. and 4 AAA
batteries, System connection: analog port of the PBX system or telephone network, Displays:
illuminated 3-line LCD, 1 LED, Controls: Keypad with vanity code, 12 function keys, 3 abbreviated
dialling keys, Case: plastic, black, Dimensions: 252 mm x 189 mm x 112 mm, Weight: approx.
1000 g incl. AC adapter and batteries
13
ISDN
COMfortel®
Excellent performance
What distinguishes the system telephones of the COMfortel range?
They are intuitive to use, can be upgraded with modules, have a
state-of-the-art design, and offer high investment protection.
The development team wanted to create telephones that would
be even easier and more efficient to use. You can access almost
any function of your PBX system* at the touch of a key. An LED
next to the key shows you the status. Auerswald's COMfortel
range has everything you want from a phone – an Intercom
function for automatic hands-free operation, Power Dialling,
and a central caller list for hunt groups.
Our corded COMfortel system telephones are available in
black, dark blue, and light grey (white). Whichever model you
opt for – it will bring perfect ease of use to your home or office.
The operating software's automatic update function ensures
you always have the latest technology.
* COMpact 2206 USB, 4410 USB, 5010 VoIP, 5020 VoIP and
COMmander Basic, Basic.2, Business
COMfortel® 1500
If you're looking for a digital system telephone that is easy
to use but won't break the bank, Auerswald's COMfortel 1500
is just what you need. Its graphic display with the six contextspecific softkeys makes the telephone simple to operate and
provides quick access to the menu.
Access to the system telephone directory
Additionally 400 entries locally,
4 numbers plus text info per record possible
Caller list for the last 30 missed calls
Busy indicators for extensions and trunk lines
Speakerphone/hands-free, phone lock, emergency calls possible
COMfortel® 1500
Technical data Power supply: PBX system's internal S0 or UP0 port, max 2 W, System connection: PBX system's internal S0 or UP0 port,
Displays: 128 x 32 pixel LCD, 18 LEDs (some multicolour), Controls: Keypad with vanity code, 11 function keys, 6 softkeys, 15 programmable
function keys (2 levels), Handset: Electret microphone, dynamic speaker, hearing aid-compatible, Speakerphone: 8 Ω, Ø 66 mm,
Hook switch: magnetic, Case: plastic; black, dark blue, or light grey (white), Dimensions: 261 mm x 89 mm x 216 mm, Weight: approx. 980 g
To view the whole range of functions and to compare the different telephones,
14
please refer to the back pages.
Both system telephones are
suitable for connection to
S0 and UP0 ports without any
modification.
They even detect the type of
port and adjust automatically.
And they manage all that
without any additional power
supply.
Telephones
COMfortel® 2500
You use the telephone frequently, and you want a phone
that is "just right". Then how about our digital system
telephone COMfortel 2500? Its large illuminated graphic
display with the eight context-specific softkeys makes the
telephone easy to operate and provides quick access to the
menu. An integrated USB interface and the COMsuite software package that comes with the phone ensure simple
data communication – no need for additional hardware!
The COMfortel 2500's modular concept lets you add up
to three COMfortel Xtension30 modules for extra function
keys. You can fit them on either side of your telephone.
With all modules fitted, you have 105 function keys
available.
COMfortel 2500 with
one COMfortel Xtension30 module
COMfortel 2500:
The large illuminated display shows the
complete connection path including the
extension which has forwarded the call.
Access to the system telephone directory
Additionally 800 entries locally,
4 numbers plus text info per record possible
Status line provides information
such as Call Forwarding, Mute,
or hands-free active
Hotel Function (reception telephone) 26
Headset jack with DHSG support for
wireless headsets
Easy-to-operate answering machine (optional)
You need a standard SD card (up to 2 Gigabytes) to save your
announcements and messages on the integrated answering
machine. Why not test this function for 30 days before
buying at the Auerswald Upgrade-Center.
Alternatively, you can decide to buy the version
COMfortel 2500 AB which already provides the SD card
and the answering machine function COMfortel Voicemail.
COMfortel® 2500
COMfortel® Xtension30
Technical data Power supply: PBX system's internal S0 or UP0 port, max 2 W, System connection:
PBX system's internal S0 or UP0 port, PC/data port: USB, Displays: illuminated 128 x 64 pixel LCD,
18 LEDs (some multicolour), Controls: Keypad with vanity code, 11 function keys, 8 soft keys,
15 programmable function keys (2 levels), Handset: Electret microphone, dynamic speaker, hearing aid-compatible, Speakerphone: 8 Ω, Ø 66 mm, Hook switch: magnetic, Case: plastic; black,
dark blue, or light grey (white), Dimensions: 261 mm x 109 mm x 216 mm, Weight: approx. 1120 g
Technical data Power supply: via COMfortel 2500 (AC adapter required), VoIP 250 or VoIP 2500,
Displays: 30 LEDs (multicolour), Controls: 30 programmable function keys (2 levels), Case: plastic; black,
dark blue, or light grey (white), Dimensions: 146 mm x 55 mm x 216 mm, Weight: approx. 410 g
COMfortel 2500 AB
Technical data Operation voltage: 230 V +/- 10 %, 50 Hz, Output voltage: 24 V DC nom.,
Power consumption: max. 11 W, Connection cable: approx. 3 m RJ-45 connector (8 pin),
Case: plastic; black, Dimensions: 55 mm x 76 mm x 42 mm, Weight: approx. 340 g
®
Technical data like COMfortel 2500, but with SD card (1 GB) and activated voicemail function
COMfortel® XT-PS
(required for the first COMfortel® Xtension30 connected to COMfortel 2500)
15
VoIP
COMfortel®
With your ISDN telephone, you've become used to some luxuries that you wouldn't want to miss
after switching to a VoIP line. You'll be looking for a VoIP phone that offers you a wide range of
functionalities, top quality "made in Germany", state-of-the-art design, and many technical highlights.
Look no further – here's the Auerswald COMfortel VoIP 250, a stand-alone phone that you can hook
up to your network, no PBX system required.
C O M f o r t e l ® Vo I P 2 5 0
The telephone's large backlit graphic display and the
softkeys make it extremely easy to operate right
from the start. You can use the 15
programmable function keys with
multicolour LEDs for a number of tasks:
Programme them as abbreviated-dialling
keys, and you can make calls at the touch
of a key. The keys can also give you quick access
to useful functions such as Call Forwarding
(unconditional, on busy, no reply) or call waiting.
And here is a little bonus for frequent callers:
COMfortel VoIP 250 lets you connect a wireless headset
(DHSG).
If required, up to three COMfortel Xtension30
keypad extensions can be added, with 30 keys
and LEDs each.
Those who have the convenience of a self-powered
LAN can do without an additional power supply
thanks to "Power over Ethernet" (PoE). And if the
network port is already occupied by your PC, simply
route the PC's network connection through the
COMfortel VoIP 250, with its two Ethernet ports.
SIP-compliant as per RFC 3261
10 SIP accounts, 4 active simultaneously (trunk lines)
Security: SIPS and SRTP as per RFC 4568
VoIP codecs: G.711, G.726, G.729, G.723.1, GSM 6.10 (full rate)
Excellent sound quality like ISDN with Echo Cancellation and comfort noise generation (CNG)
Classification of voice packets (DiffServ)
Redial, last caller, and call lists with up to 30 entries each
Phone book for up to 200 entries and SIP account allocation
Spam/spit protection, unknown/anonymous caller blocking (based on phone book entries)
Because the capabilities of internet telephony are evolving
rapidly, the COMfortel VoIP 250 comes equipped with an
operating system that is already prepared for new features
and ideas (OpenWRT).
COMfortel VoIP 250
16
Technical data Power supply: External power supply with Euro plug 230 V +/- 10%, 50 Hz, max. 7W or Power over Ethernet (PoE compliant with IEEE 802.3af ), System connection: Ethernet 10/100 Base-T
(10/100 MBit/s, RJ-45 twisted pair), PC/Data port: Ethernet 10/100 Base-T (10/100 MBit/s, RJ-45 twisted pair), Displays: white illuminated 128 x 64 pixel LCD, 18 LEDs (some multicolour), Controls: keypad
with vanity code, 11 function keys, 8 soft keys, 15 programmable function keys (2 levels), Handset: Electret microphone, dynamic speaker, hearing aid-compatible, Speakerphone: 8 Ω, 66 mm Ø, Hook
switch: magnetic, Case: plastic; black, dark blue, or light grey (white), Dimensions: 261 mm x 109 mm x 216 mm, Weight: approx. 1200 g (telephone), approx. 550 g (power supply)
Telephones
+ + + Product Preview
+ + + Product Preview + + + Product Preview + + + Product Preview
+++
Just imagine: your new system telephones simply connect up to your computer network and your building
needs no separate telephone wires. Or your regional representative at the other end of the country is an
internal(!) subscriber in your telephone system at the company headquarters and his availability status –
whether he is making a call, is receiving a call or has activated Call Forwarding – is indicated on the LED displays
of other system telephones. He can call from his office via the headquarters system and use all its cost-saving
functions while his telephone number as indicated to his business partners is that of the headquarters.
Just a vision of the future? Yes and no! With the same
design and range of functions as the COMfortel 2500 for
ISDN, our new IP system telephone is the right choice
for all those who want to invest in new technology for
the long term and always be up-to-date for future
upgrades. The COMfortel VoIP 2500 and Auerswald's
LAN-enabled telephone systems provide the harmonious
basis for you to benefit from IP telephony.
Today it is already more than just a telephone:
all you need is an USB memory stick, and the COMfortel
VoIP 2500 provides you with a professional answering
machine. It takes messages in your absence, records
conversations or greets your callers with different
messages depending on the time of day or caller number.
m
Available fro
Q4/2008
C O M f o r t e l ® Vo I P 2 5 0 0
Perfect
Migration
Access to the system telephone directory
Additionally 800 entries locally, 4 numbers plus text info per record possible
Power supply with external power supply unit (included) or PoE (Power over Ethernet)
VoIP codecs: G.711 and iLBC for speech data compression
Integration of external subscribers (subsidiaries, home offices)
Programming via web interface
Headset jack with DHSG support for wireless headsets
Easy-to-operate answering machine COMfortel Voicemail (upgradeable)
You need a standard USB memory stick to record your announcements and
messages on the integrated answering machine. Why not test this function
for 30 days before deciding to buy, at the Auerswald Upgrade-Center.
COMfortel VoIP 2500
Technical data Power supply: External power supply with Euro plug 230 V +/- 10% or Power over Ethernet (PoE compliant with IEEE 802.3af ), System connection: Ethernet 10/100 Base-T (10/100 MBit/s,
RJ-45 twisted pair), PC/Data port: Ethernet 10/100 Base-T (10/100 MBit/s, RJ-45 twisted pair), Displays: white illuminated 128 x 64 pixel LCD, 18 LEDs (some multicolour), Controls: keypad with vanity code,
11 function keys, 8 soft keys, 15 programmable function keys (2 levels), Handset: Electret microphone, dynamic speaker, hearing aid-compatible, Speakerphone: 8 Ω, 66 mm Ø, Hook switch: magnetic,
Case: plastic; black, dark blue, or light grey (white), Dimensions: 261 mm x 109 mm x 216 mm, Weight: approx. 1200 g (telephone), approx. 550 g (power supply)
17
ISDN
COMfortel®
Making phone calls with excellent sound quality wherever you
are and control the Auerswald system cordless – that’s only
possible with the system telephone COMfortel DECT 900.*
COMfortel® DECT 900
With this outstanding DECT system you can switch over simply
with the handset (COMfortel DECT 900 Handset) system
configurations, open the door or activate a Call Forwarding –
easily done with the mobile handset. Call transfer, conference
or reject – you simply control everything with softkeys.
* usable with COMpact 2206 USB, 4410 USB, 5010 VoIP, 5020 VoIP
and COMmander Basic, Basic.2, Business
Backlit graphic display
140 entries in the telephone's local phone book, can be
synchronised with the PBX system's central telephone directory
Call identification (external/internal), 10 polyphonic and
5 standard ring tones
Up to 147 hours of standby operation with the handset
Headset jack
Hands-free operation with mobile handset
Total mobility
and ease of use
COMfortel DECT 900 Base and
COMfortel DECT 900 Handset
are available separately as well.
COMfortel® DECT 900 Base
Simply connect the base station COMfortel
DECT 900 Base to a free internal S0 port on
your PBX system. This will also provide the
power supply, so there's no need for an
extra 230 V adapter.
Login of max. 5 COMfortel DECT 900
Handsets (suggested: 3 handsets)
Easy to mount on wall or ceiling
Login of the handsets via the
configuration software of the PBX
C O M f o r t e l ® D E C T R e p e a t e r. 2
COMfortel® DECT Antenna
Get even more freedom: up to six repeaters provide an easy range maximisation
due to the automatic handover of the call. With a COMfortel DECT Antenna
connected to the repeater, even separate buildings can be wirelessly connected
to the COMfortel DECT system, bridging distances of up to 1000 metres.
18
COMfortel® DECT 900
COMfortel® DECT Repeater.2
Technical data system Transmission protocol: DECT/GAP, Transmission channels: up to
2 concurrent speech channels, Range: up to 300 m outdoors, up to 50 m indoors, when using
COMfortel DECT Antenna, up to 1000 m outdoors
Technical data Power supply: AC adapter with Euro plug, 230 V +/-10 %, 50 Hz, max. 5.8 W,
Directional aerial socket: SMB male, Cascading: with separate software package (Windows operating
system), Case: plastic, black, Dimensions: 120 mm x 130 mm x 31 mm, Weight: approx. 135 g
Technical COMfortel DECT 900 Base Power supply: PBX system's internal S0 port, max 1 W,
System connection: PBX system's internal S0 port, Case: plastic, black, Dimensions:
126 mm x 133 mm x 42 mm, Weight: approx. 205 g
COMfortel® DECT Antenna
Technical data COMfortel DECT 900 Handset Operation time: up to 147 hours standby time, up
to 17 hours talk time, Battery charging time: 13 hours max., Display: illuminated 102 x 65 pixel LCD,
Case: plastic, black/silver, Dimensions: 50 mm x 153 mm x 29 mm, Weight mobile unit: approx. 150 g,
incl. batteries, Weight charger: approx. 75 g, Weight power supply: approx. 209 g
Technical data Directional aerial socket: with RF cable (included), SMB female, Case: plastic, grey,
Dimensions: 101.5 mm x 95 mm x 31.5 mm, Weight: approx. 100 g
Accessories
Analog/ISDN Converter
Network
terminal (NTBA)
analog
trunk line 1
analog
trunk line 2
Auerswald's Analog/ISDN Converter is a unique product
that provides a quick and easy solution for operating
an ISDN PBX system on an analog line. The Converter
is perfect for use with any Auerswald ISDN system, but
you can easily use it with other manufacturers' systems.
It supports all major functions of an analog line and
converts them to ISDN services, which are available
with the ISDN telephone system connected. Another
benefit: All services your ISDN PBX system provides,
such as a central Waiting Field or the automatic switchboard, are still available!
COMfortel 2500
COMfortel
DECT 900
COMfortel
1500
S0 1
external
Suitable for mixed connections (analog and ISDN)
Number and name display
(CLIP and CNIP) including date and time
Call Forwarding (busy / no reply / unconditional)
Call Transfer (HOLD)
Conference Calls (3PTY)
Automatic Callback (CCBS)
S0 to PBX
S0 2
external
IAE
IAE
IAE
Convenience
for analog trunk lines
Vo i c e m a i l C e n t e r 4 6 1 . 2
Auerswald's Voicemail Center 461.2 is the ideal
complement for many of the current Auerswald PBX
systems. When used together with corded COMfortel
system telephones, it has even more professional
functions to offer. A flashing LED on the telephone signals incoming messages (ICMs), and
you can operate the mailboxes from the phone at
the touch of a function key. Voicemail Center 461.2
even calls you or sends you an SMS message whenever
there's a new ICM waiting for you. It even shows you
the caller's number and name if this information is
available in the system's phone book.
4 private mailboxes / 1 global mailbox
60 minutes recording capacity, 10 announcements
Display: caller's number or name (CLIP/CNIP)
Audio input and output for recording or archiving
Perfect system integration with Auerswald's PBX
systems of the COMpact range and COMmander range
Whether you retrieve ICMs from a telephone or
even from a remote site – the user-friendly menu
makes Voicemail Center 461.2 really easy to operate!
Analog/ISDN Converter
Voicemail Center 461.2
Configuration Trunk line ports: 2 analog ports, Extension port: 1 S0 port, PC port: USB,
Miscellaneous: S0 synchronisation port
Technical data Power supply: AC adapter with Euro plug, 230 V +/-10 %, 50 Hz, 2.5 W max.,
System connection: analog port of the PBX system, Audio ports: 1 line-out jack (150 mV / 10 kΩ),
1 line-in jack (150 mV / 47 kΩ), Announcements: 6 global, 4 private, 3 sec. to 60 min., Recordings:
up to 199 ICMs, digital (PCM 64/128 KBit/s), up to 60 min. (incl. OGMs), Display: illuminated
64 x 128 pixel LCD, Case: plastic, dark blue/silver, Dimensions: 220 mm x 190 mm x 50 mm,
Weight: approx. 540 g (desktop unit), approx. 270 g (AC adapter)
Technical data Power supply: AC adapter with Euro plug, 230 V +/-10 %, 50 Hz, max. 9 W, Trunk
line port: analog trunk line, tone-dialling (DTMF), ISDN extension ports: S0 port, Euro ISDN (DSS-1),
point-to-multipoint connection (PTMP), Synchronisation port: S0 port (loop-thru) PTMP or PTP,
PC/data port: USB (Full Speed, V1.1 compatible with V2.0), Housing: plastic chassis with cover,
Dimensions: 217 mm x 157 mm x 65 mm, Weight: unit approx. 580 g, AC adapter approx. 400 g
19
Door Phone Units
… 101/201
… 102/202
A friendly welcome
… 103/203
TFS-Dialog 104/204
T F S - D i a l o g P ro d u c t F a m i l y
The TFS-Dialog 100 and TFS-Dialog 200 door phone systems let
you talk to visitors via your PBX system's FTZ or analog interface.
The flat housing fits everywhere, even without mounting fixture
or flush-mount socket. It does not matter whether it will be
mounted directly onto a wall or a door.
State-of-the-art slim-line case, only 16 mm high
1–4 doorbell buttons (depending on the model)
Outstanding speech quality, frequency-optimised
amplifier electronics
Break proof name plates, white LED background
illumination
Optional roof for weather protection and to
cover existing openings or flush-mounting boxes
of older Auerswald door phone systems (two
variants with different height)
TFS-Dialog 100
(FTZ models 101, 102, 103, 104)
For telephone systems with FTZ door phone port the models
TFS-Dialog 101 to 104 are the ideal solution.
For operation on a TFE port (compliant with FTZ 123 D 12-0)
of a PBX system by Auerswald or another manufacturer
Doorbell button can be used to operate light
TFS-Dialog 200
(analog models 201, 202, 203, 204)
If your PBX system has no TFE port, choose the TFS-Dialog 200.
It is connected directly to one of your system's analog ports
using a 2-wire cable, and it works almost like a telephone:
at a push of the doorbell button, a number (internal/external)
is automatically dialled.
TFS-Dialog product family
TFS-Dialog 200
Technical data Speaker: 50 mm, Case: anodised aluminium profile, Dimensions (L x H x W):
104 mm x 153 mm x 16 mm, Weight: approx. 360 g
Technical data Power supply: analog extension port, Dial mode: tone dialling, Operating voltage
from analog port: 16–60 V DC (lighting powered via doorbell transformer) or 19–60 V DC (lighting
powered via analog port), Operating voltage from doorbell transformer (optional): 8–18 V AC,
40 mA, Loop current, dependent on operating mode: <1 mA / 20–60 mA, Max. contact load door
opener: 18 VAC / 40 V DC, 2 A, Contact load door port and stairway lighting: 18 V AC / 40 V DC, 0.5 A
TFS-Dialog 100
Technical data Power supply: PBX system's door port, 12–24 V DC or 11–18 V AC, typically 75 mA,
incl. lighting, Door port: compliant with FTZ 123 D12-0, Max. load doorbell button: 30 V, 1 A
20
Operation on an analog extension of your PBX system
made by Auerswald or another manufacturer
Telephone numbers and basic functions can be
programmed via the telephone
Nameplate lighting requires no extra power supply
Two levels of sensitivity for noisy and quiet
environments
Switch for door opener, doorbell or light (requires
doorbell transformer)
Accessories
TFS-Universal a/b
Do you want to use state-of-the-art technology in your existing door
phone system? The TFS-Universal a/b is our flexible variant for exactly
this purpose. You can fit it almost anywhere – inside your letterbox
or using the flush-mounting box of your old system. Like all our door
phone systems, the TFS-Universal a/b also connects to one of the
analog ports of your PBX system using a two-wire cable.
Simple mounting with a large adhesive pad
and mounting holes
Easy programming of functions via telephone
Two levels of sensitivity for noisy and quiet environments
Switch contacts for door opener, doorbell or light
(requires doorbell transformer)
Connection clamps for 1–4 doorbell buttons,
also usable as light buttons
Outstanding speech quality,
frequency-optimised amplifier electronics
a/b Switch Module
for TFS-Dialog 200 / TFS-Universal a/b
Whenever you want to start several actions with one touch of the
doorbell button, you need a switch module, which will let you ring
the bell and turn on the light at the same time.
Auerswald's a/b Switch Modules are an exclusive solution,
which can be connected anywhere on the signal line between
door phone and PBX system, allowing you to ring an existing
doorbell or to switch on the stairway light. And they offer
additional safety as using these modules the
Network
terminal (NTBA)
relay for the door opener is positioned securely
in the house instead of being outside on the
TFS-Dialog 200
wall. Mounting is very easy as they fit into
or
S
S
TFS-Universal a/b ext.
int.
existing flush-mount junction boxes.
0
0
Up to six a/b Switch Modules per door phone
system can be used with only one 2-wire cable
Each button can be assigned to and control
one or several switch modules
TFS-Universal a/b
1
door
opener
TN 1
a/b Switch Modules
2
3
4
light
doorbell
COMfortel
2500
6
TN 2
IAE
a/b
ports
TN 3
TN 4
Technical data Power supply connection: internal analog extension, Dial mode: tone dialling, Operating voltage from analog
port: 16–60 V DC , Operating voltage from doorbell transformer (optional): 8–18 V AC, Loop current, dependent on operating
mode: <1 mA / 20–60 mA, Max. contact load door opener: 18 V AC / 40 V DC, 2 A, Contact load door port and stairway lighting:
18 V AC / 40 V DC, 0.5 A, Dimensions: 108 mm x 80 mm x 29 mm, Weight: approx. 80 g
a/b Switch Module
Technical data Power supply: 8–18 V AC, via doorbell transformer, Contact load: 1 A, Switching frequencies: 6 channels in
the range of 20–50 kHz, 100 mV, Range: 200 m, Dimensions: 45 mm x 35 mm x 10 mm, Weight: approx. 30 g
21
Setup
COMfortel® Set
Even though the system telephones of the COMfortel range
offer a multitude of functions, configuration of the corded
terminals is beautifully simple with the clearly structured
COMfortel Set application.
Its intuitive and easy-to-use interface lets you quickly assign
functions to a key, or configure it as a busy indicator light.
You can use the internal print function, for instance, to print
out the key label strips.
Or you could create your own ring tones for
incoming calls and upload them to the telephone, using the COMfortel Melody add-on.
Configuring
system telephones
COMset
Our COMset software lets you make the most of the functions your Auerswald system has to
offer. Whether you're using our smaller COMpact 2104.2 USB or the larger COMpact 2206 USB /
4410 USB, the COMset application helps you quickly configure the features you want.
In a first step, you specify your system's current
configuration. You will then be offered all the features
available for this hardware configuration. Since all
settings are clearly organised in a folder structure, you
only have to go through them step by step, so there's
no danger of missing any setting. You can transfer this
configuration to your PBX system via the USB port,
the internal S0 bus, or even from a remote location.
A password prevents any unauthorised access.
22
If you have a COMpact 5010 VoIP, COMpact 5020 VoIP,
COMmander Basic.2 or COMmander Business system,
you only need a PC with web browser to configure it.
Simply call up the appropriate page on your browser.
Access is possible from any computer within the
network. The web interface makes it easy to install
firmware updates and add-ons.
Full feature control
Administration
Software
COMtools
COMtools is a collection of handy software tools for everyday use
of your PBX system. They make it even easier to update the entries
in the system's telephone directory, or enter new wake-up times.
You can save telephone numbers and names in the phone book,
including their respective released and restricted numbers, and you
can sort the numbers by name if you want. To record a new tune
or adjust the volume, simply use the COMtools Music on Hold
program.
If you have a COMpact 5010 VoIP, COMpact 5020 VoIP,
COMmander Basic.2 or COMmander Business system,
you can access the COMtools via a web interface. This
allows all authorised subscribers in the PC network to
update the system's telephone directory, record new
announcements, or recharge their prepaid account.
Simplify everyday tasks
COMlist
All Auerswald PBX systems store the data of every external
call. To get the most out of this feature, Auerswald's current
ISDN PBX systems include the COMlist software. This is an
intuitive and easy-to-use application for managing your
call records and statistics. Call records may include number
dialled, caller's number, extension, date, time, and length
of call. These data are initially stored in the system, where
they are protected from network failure.
For call statistics, you can filter and save the data according
to a variety of criteria. A filter wizard helps you set up filter
profiles, so you can display call records for individual departments, subscribers, groups or projects with one mouse click.
You can then sort the filtered data and archive them on
your PC. The program also lets you print out neat and
clearly structured call statistics on your PC printer.
Managing call records
23
CTI
Soft-LCR
How does it work to save money with the Least
Cost Routing (LCR) of Auerswald PBX systems?
It’s easy: you simply dial your number and do
not care about it. The PBX will do the work by
automatically adding the prefix for a cost-saving
connection.
Soft-LCR lets you manually enter your "low-cost"
dialling codes in a table. Or in some countries
you could save time and simply get a table of
low-cost numbers especially for your system
from a specialised provider. Within these tables
it is possible to differentiate the days of the
week, the time of day and even take public
holidays into account. If your favourite provider
is not available the PBX automatically dials an
alternative (a fallback provider).
And you get even more possibilities with the
systems COMpact 5010 VoIP / 5020 VoIP and
COMmander Basic.2 / Business. Here you can set
the minute price for the first and the subsequent
minutes and the clock rate. With this you can
store calls charges without getting charge pulses
from the network. You can even see these charge
values on terminal displays or print them out in
detailed call accounting lists (Hotel Function).
This is very helpful if you have flat rates or using
alternative providers not offering any charge
information.
A u e r s w a l d L A N - TA P I
Computer Telephony Integration (CTI) is the connection
of telecommunication with data processing – so between
telephone and computer. In the meantime CTI solutions
are used everywhere – specially in business environments. They allow to dial out of e.g. office applications
automatically or to accept and finish calls.
Auerswald's newly developed LAN-TAPI provides a
TAPI 2.1 network interface via the Ethernet port of the
telephone system*. Any authorised dealer can activate
this function via the Upgrade Center, at no extra cost for
the first four users. In Microsoft Windows, a computer
will allocate the functionality to individual computers
within the network, making TAPI functions available to
telephony software applications** (such as OSITRON CTI
Server or other CTI applications).
24
MSNs called (multiple company operation)
Call Forwarding (CFU, CFB, CFNR)
Call Deflection (diverts calls before they are
answered)
Conference (3PTY), Call Transfer with/without
consultation, Pick-up
Caller ID displayed/hidden (CLIP/CLIR)
Connected line ID (COLP)
*
COMpact 5010/5020 VoIP, COMmander Basic.2/Business
** Analog or ISDN phones of other manufacturers may not
offer the complete functionality
Vo I P
Software
Vo I P f u n c t i o n a l i t y
If you have a COMpact 5010 VoIP, COMpact 5020 VoIP,
COMmander Basic.2 or COMmander Business system, you can
integrate it with your existing network via the built-in Ethernet
port. This will allow you to make VoIP calls. You can quickly
and easily configure all the settings you need for the VoIP
functionality via the web interface, including call distribution,
CLIP, or a preferred trunk line.
Just enter your provider's technical server data and the access
data for each account. Then use the Call Distribution function
to route VoIP calls to the correct extension. You can configure
the PBX using the integrated VoIP/GSM routing so that the
VoIP line is the preferred line for all outgoing trunk calls.
When all available VoIP lines are in use, the system will simply
use landline connections instead (fallback).
Free calls are normally only possible if both parties have VoIP.
There is a charge if you call a VoIP number from a landline, or
you call a landline number via your VoIP account. That's why
the system lets you set a specific account or trunk line access for
every number or number range used to make calls (permitted
numbers). This will even let you answer intercom calls to a
remote PBX system via VoIP.
Migration of IP system telephony
The PBX systems COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander Basic.2
and COMmander Business allow you to migrate to IP system telephony one step
at a time First you use your existing telephone infrastructure. Step by step, you
switch over whole departments or new employees to VoIP. This ensures you keep
your investment costs low and only "pay as you go".
The latest firmware and matching expansion modules upgrade your system
with the latest IP technology. You can even carry on using existing terminals,
such as analog, ISDN or system telephones. And you'll be able to operate your
new IP system telephone right away: it works in exactly the same way as the
system telephones you know.
IP-based communication has an added benefit for companies working on more
than one site, who can use already established VPN tunnels for VoIP.
Get ready for the future – with cutting edge IP-enabled
PBX systems from Auerswald. From Q4 2008 these systems
will also support VoIP for internal calls.
25
Special Functions
Hotel Function
With this additional function, Auerswald provides a quick and easy
way for hotels (with up to 60 rooms) to manage their guests' telephone calls. You can activate the in-room phones from a central
telephone (check in). When a guest leaves, you deactivate their
phone, request the charges incurred, and print out an itemised bill
for the guest (check out). You can use any analog or digital telephone as an in-room phone. These telephones are configured to
support only a limited number of functions. This prevents guests
from accidentally using features such as Call Forwarding.
Guests can use their in-room phone to call internal, external and
emergency numbers, as well as setting a time for their automatic
wake-up call. From the telephone at the reception you can block all
external calls from an in-room telephone, permitting only internal
and emergency numbers. This still allows hotel staff to use the
phone for communicating the room status (such as "cleaned")
to the reception.
Vo I P & G S M R o u t i n g
This function opens up more ways of saving money, with
internet and mobile telephony. Calls between two subscribers
with the same VoIP provider or GSM network are normally
cheaper or even free*.
* Calls are only free if both subscribers use the same
VoIP provider or a partner network. For details, please
contact your VoIP provider.
26
To automate this functionality simply save all VoIP or GSM
numbers in a table of permitted numbers. For each table entry
you can choose whether calls should be routed via VoIP or even
via a connected GSM gateway. Numbers that aren't listed are
automatically routed via the landline. If the numbers you have
chosen are busy, you can set fallback numbers. By integrating
these "gateways", you can also increase the number of
external calls that can be made simultaneously.
Software
Announcement
b e f o re A n s w e r i n g
To make your callers feel welcome, why not use the Announcement before Answering function! All calls are automatically
answered and a greeting is played – even when you are not in
the office or your telephone is not manned. Depending on your
system's expansion level, the greeting can be played to up to
38 callers simultaneously (COMmander Business).
You can store your own Music on Hold and announcements in WAVE file format, using either
the COMtools software (COMpact 4410 USB) or the web interface (COMpact 5010/5020 VoIP
and COMmander Basic.2/Business). Depending on the system used up to ten different
messages are available. You can also configure this function to play an announcement if
the called extension is busy.
Wa i t i n g F i e l d
The integrated Waiting Field allows you to manage incoming
calls from any number you have defined as a switchboard.
Incoming calls are signalled on the COMfortel 1500/2500's
function keys, so you can deal with them one by one. You can
transfer individual calls to another extension, place them in a
waiting loop if the extension is busy, keep them in the Central
Waiting Field, or press the appropriate key to speak to the
caller at any time. The size of the Waiting Field is determined
by the number of trunk line channels available.
Open Query
A call comes in and you do not know where the person is the caller wants to reach?
An easy task with Auerswald systems. Simply transfer the call to one of the special
numbers and inform your colleague via loudspeaker which number you have used to
store the call. So he dials this number at any extension and is connected to the caller.
And it is even easier with an Auerswald system phone: simply push the Xtension key
with the illuminated LED!
Auto Attendant
How about letting your callers decide themselves who they
wish to speak to? You can define up to 10 different numbers
a caller can reach with DTMF dialling. The announcements
informing the callers about the options can be recorded via
the telephone, or copied to the PBX system from your PC.
A maximum of ten of these Auto Attendants can be applied
in parallel or consecutively (cascaded) with the systems
COMpact 5010/5020 VoIP and COMmander Basic.2/Business.
And Auerswald systems are even smarter: not only the ten
standard options (0–9) can be used but as well multi-digit
dialling is possible.
Note:
This function is already included in the COMpact 4410 USB
(1 Auto Attendant). With the COMpact 5010/5020 VoIP
and COMmander Basic.2/Business systems, you will be able
to activate it at a low price.
27
Overview
PBX systems
Connection options
Max. number of ISDN ports external (DSS-1) S0 / S2M
Max. number of analog trunk lines (POTS)
Max. number of external VoIP channels / Echo Cancellation
Max. number of simultaneous trunk lines
Connection type external ISDN ports PTP / PTMP
1
VoIP codecs : G.711 / G.723.1 / G.726 / G.729 A/E / iLBC
VoIP with ext. gateway / VoIP integration / VoIP & GSM routing
Max. number of internal ISDN ports S0 / UP0
Max. number of internal analog ports (a/b)
Max. number of intern VoIP channels
Connection type internal ISDN ports PTP / PTMP
Max. number of door phone ports / door bell interfaces / door openers /
Switching relays2 (FTZ 123 D 12-0)
Max. number of audio inputs (MoH) / audio outputs (announcement function)
Serial interface (RS232) for configuration / printer
USB port to the PC for configuration / ISDN PC adapter function
USB host port for printer (call data printout)
Ethernet port
Support of system telephones corded / cordless
Support of the Voicemail Center 461.2
Trunk line features
Number of DDIs/MSNs for PTP / PTMP connection
Call Transfer (HOLD) / Conference (3PTY)
Call Forwarding (CFB, CFNR, CFU)
DDI Call Forwarding (CD(PR))
Automatical Callback to busy subscriber (CCBS) / no reply (CCNR)
Number presentation (CLIP) on ISDN / analog terminals
Customer specific number presentation (CLIP no screening)
Call-by-call suppression of own number (CLIR)
Charge information AOCD / AOCE
X.31 on the internal S0 port (X.25 in the D channel)
Name display (CNIP using DISP/SUB)
Security functions
Password protection, number of levels
Trunk line authorisations
Barred / allowed numbers (outgoing calls)
VIP / Robinson numbers (incoming calls)
Prioritised emergency numbers
Off-hook emergency dialling (e.g. baby call)
Room monitoring internal / external
Alarm functions
Call data management (via PC software)
Call logging, number of records
Separation of private and business calls
Call charges per trunk line / extension
Project assignment of calls
Charge accounting per extension
Generation of charge pulses for analog ports
Phone book / Short dial memory
Telephone directory central / per extension / with names
Name display on CNIP compatible terminals
Directory for emergency numbers with special rights
Short dial authorisation as extended exchange line authorisations
Additional system features
Call Waiting / Busy-on-Busy
Flexible numbering plan
Waiting Field switchboards / external calls
Open query
Auto Attendant (cascadeable)
Hotel Function (check-in/check-out)
Max. number of groups with MSN/DDI allocation
Group calls all / linear / incremental / rotating
Announcement before Answering
Automatic fax/modem switch
Do-not-disturb internal / external
Line reservation
Direct line access / internal functions still possible
Call pick-up (e.g. from answering machine)
Call Diversion internal / Follow me
Boss/Secretary function
Call Forwarding, Call Transfer, Conference possible via 2nd B channel
Ring patterns to distinguish callers (using MSN/DDI, external)
Automatic Callback to busy subscriber, internal
Door terminal to exchange line calls (pharmacy function) internal / external
Manual / automatic switching of configurations (e.g. day/night)
Max. number of configurations (profiles)
Music on Hold, number of internal melodies
Support for UMS (via CAPI) / CTI (via TAPI)
CTI (via LAN-TAPI)
Call Through (internal and external)
Least Cost Routing Soft LCR: max. number of providers
Support for landline SMS / separate call distribution for SMS
Installation and maintenance
Automatic detection of the dial mode at the analog extensions
Learning function for FLASH time detection at the analog extensions
Firmware update: PC / programming codes / key stroke / automatic
Least Cost Routing setup and update via PC software
Remote readout and programming via public network / via ISDN PC card
Configuration via PC (V.24) / PC (USB) / ISDN PC card / Ethernet
COMpact
2104.2 USB
2206 USB
4410 USB
1
COMmander®
5010 VoIP
5020 VoIP
1
Basic.2
1
Business
1
3 /–
8 /1
161 / 11
61
–
–
2 (241+10) / 2 (381+10) / 41 (81+10) / 1
1+10
1
10 (14 )
34
381
/
/
/
/ / / / / / / / 10 / / / / 10
–/ /
–/ /
–/ /
81 / 81
241 / 321
561 / 721
10
321
641
81+10
241+10
641+10
–/
–/
–/
31 / 61 / 31 /
21 / 41 / 21 /
81 / 161 / 81 /
91
61
241
11 / 31
11 / 11
11 / 41
–/–
–/
–/
–/–
/–
/–
–
–
/
/
/
1/–
–
–/–
2
/
–/–/–/–/–
/–/
–/–
4
–
–/–
–/–/–/
–
–/–
–/–
/
–
–
–/–
3
1/–
–
–/–
2
/
–/–/–/–/–
/–/
1/–
6
–
–/
11 / 21 / 11 /
31
11 / 11
/
/
–
–
/
2 /–
–
–/–
4
/
–/–/–/–/–
/–/
31 / –
10
–
–/
21 / 41 / 21 /
61
11 / 11
/
/
–
–
/
1/–
21
41 / 81
/
////
–/ /
21 / 21
6
41+10
–/
11 / 21 / 11 /
31
11 / 11
–/–
–/–
–
/
306 / 306
/ 4
–
/
–/
–
/
–
1006 / 1006
/ 4
–
/
/
–
/
1006 / 1006
/ 4
–
/
/
–
/
250 / 10
/ 4
/
/
/
1
250 / 60
/ 4
/
/
/
1
250 / 80
/ 4
/
/
/
1
250 / 160
/ 4
/
/
/
1
4
6
20 / 20
20 / 10
/
–
4
6
20 / 20
20 / 10
/
1
4
6
20 / 20
20 / 10
/
1
4
6
100 / 100
100 / 100
/
1
4
6
100 / 100
100 / 100
/
1
4
6
100 / 100
100 / 100
/
1
4
6
100 / 100
100 / 100
/
1
3.000
/
–
–
3.000
/
3.000
/
2.000–6.0001
/
1
2.000–6.0001
/
1
3.000–9.0001
/
1
6.000–18.0001
/
1
400 / 20 / 10
400 / 20 / 10
400 / 20 / 10
400 / – / 10
400 / – / 10
400 / – / 10
400 / – / 10
/
8
–/–
–
–
4
/– /–/–
–
–
/
/
/
–
8
–/–
/
6
7
/
–
31
/
/
8
–/–
–
–
16
/– /–/–
–
–
/
/
/
8
1 / 1
/
6
7
/ 5
–
31
/
/
8
1/4
1
16
/– /–/–
1
–
/
/
/
8
1 / 1
/
6
7
/ 5
–
31
/
/
9
–/–
10
–
32
///
101
1
/
/
/
8
1 / 1
/
8
7
/ 5
1
1
501
10
/ 10
/
9
20 / 1410
10
1
32
///
101
1
/
/
/
8
1 / 1
/
8
7
/ 5
1
1
501
10
/ 10
/
9
20 / 34
10
1
64
///
101
–
/
/
/
8
1 / 1
/
8
7
/ 5
1
1
501
10
/ 10
/
9
40 / 38
10
1
64
///
101
–
/
/
/
8
1 / 1
/
101
7
/ 5
1
1
501
10
/ 10
///
/
–///–
///
/
///–
///
/
///–
/–/–/
/
–/–//
/–/–/
/
–/–//
/–/–/
/
–///
/–/–/–
/
–///
Overview
Telephones
COMfort
Connections/extensions
System connection
200
300
VoIP 250
1500
2500 (...AB)
VoIP 2500
DECT 900
analog port
analog port
–/–/–
–
–
–/–
–/–/–
–/–
–/
–/–
–/–/–
–
–
/–
–/–/–
–/–
/–
–/–
Ethernet
10/100 Base-T
–/–/–
–
max. 311
/
//–
/–
/ (PoE)
–/–
internal
S0/UP0 port
–/–/–
–
–
instead of handset / –
/–/
/
–/
–/–
internal
S0/UP0 port
//
–
max. 311
/
//
/
11 / / – (– / )
Ethernet
10/100 Base-T
–/–/–
max. 311
/
//
/
/ (PoE)
/–
internal
S0-Port
–/–/–
–
–
/–
–/–/–
–/–
–/
–/–
–
–
–
–
–
alphanumerical
3 lines
monochrome
D GB F DK NL E PL S FIN
N GR CZ SK TR
graphical
128x64 pixel
monochrome
D GB
graphical
128x32 pixel
monochrome
–
D GB F DK NL E
GR I S CZ
graphical
128x64 pixel
monochrome
D GB F DK NL E
GR I S CZ
graphical
128x64 pixel
monochrome
D GB F DK NL E
GR I S CZ
graphical
102x65 pixel
monochrome
D GB F I
–/–/–/–/
–/–
–/–
–/–
–/–
–
–/–/–/–/
–/–
–/–
–/–
–/–
–
////
/–
/
/
/
–/–/–/–/
–/–
–/–
–/–
–/–
–
–/–/–/–/
–/–
–/–
–/–
–/–
–
/–/–/–/
–/
/
/
/
–/–/–/–/
–/–
–/–
–/–
–/–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
5 (recommended 3)
2
6
300 meter
17 h / 147 h
–
–
–/–
–
–/–
/ 10
/1
–
–
–
–/
/–
/ 70
/ 10
–
/
/–
/ 200
/ 30
–
/
/
/ 400
/ 30
/
/
/ 800
/ 30
/
/
/ 800
/ 30
–
/
/ 12
/ 14012
/ 15
–
–
–/–
–/–
–
3/1
–/–
–/–
8
15 / 211
11
3 / 30
1/
6
15 / 2
–/–
1/
8
15 / 211
11
3 / 30
1/
8
15 / 211
11
3 / 30
1/
2
10 / 1
–/–
–/–
–
/
13
13
13 / 13
13
13
13
–
13
13
–
–
/
13
13
13 / 13
13
13
13
–
13
13
–
–
/
–/–
13
13
13
13
–
/
/
/
/
/
/
–
/
/
–
–
–
–
–
–/–
–/–
–
61
–/
/
–
30
–/
/
–
30
/
/
30
/
/
30
/
/
30
–/
/
–
–/–
–
–
–/–
/–
–
–
–/–
/
–
–/
/–
–
/
/
–
/
/
–/
/–
–
/
–/–
//
–/–
–
–
–/–/–
3/–
–/–
–/
//
–/–
–
–
–/–/–
1/–
–/
/
–/–/–
–/–
–
–/–/–
10 / –/
–/
//
/
//
8 /
/
/
//
/
//
16 / /
/
//
/
//
16 / /
/
//–
–/–
–
–
//–
15 / –
/
USB interface for programming / TAPI / Internet
USB host port for future extensions (e.g. answering machine)
Key extension modules (Xtension30)
Headset connection / Cordless headsets (DHSG)
Update of the firmware via menu / PC directly / interface of the PBX
Automatic update / copy function
External feeding / feeding via system connection
Voicemail optional / integrated
Display
Type
Size
Colours
Illuminated
Menu languages
Special VoIP functions
VoIP codecs: G.711 / G.723.1 / G.726 / G.729 A/B /
GSM 6.10 (full rate) / iLBC
Comfort Noise Generation (CNG) / Echo Cancellation
SIPS / SRTP
DHCP / static IP address
Time retrieval (NTP server)
Special DECT functions
Max. numbers of handsets COMfortel DECT
Max. number simultaneous connections
Max. number of COMfortel DECT Repeater.2
Automatic handover within the DECT range
Max. range of base and repeater
Key lock
Key tones
Max. talk / stand-by time of the handset
GAP standard
Fixed function keys
Cancel, disconnect
Hook (additional hook key)
Loudspeaker / hands-free
Volume (+/-)
Microphone mute
Query key
Access to the phone directories in the phone / the PBX
Phone book / max. number of records in the phone
Vanity compatible keypad (2ABC, 3DEF, ...)
Redial list / number of entries
Power Dialling (automatic redialling)
Softkeys , programmable multifunction keys
Number of softkeys
Number of multifunction keys / levels
Key extensions (Xtension30) / number of multifunction keys per module
LED per multifunction key / multi-coloured
Programmable functions on the multifunction keys
Busy lamp field (extension/line keys)
Speed dialling internal / external
Call Forwarding
Do-not-disturb
Selected MSN / S0 access
Selected SIP provider access
Configuration switching
Login/logout for groups
Terminal lock
Call pick-up
Switching of relays
Macro functions (complex sequences on a single keystroke)
Caller list
Number of calls
Date, Time, Number
Name (if found during online search / if stored in the phone book)
Callback function / transfer into the phone book
Group caller list (group oriented deleting of list entries)
Configuration
Local configuration via menu / interface at the telephone
Central configuration via PBX (V.24/USB/CAPI/Ethernet)
Configuration via Web interface
Remote configuration via ISDN / WAN
Call signalling
Optical with display illumination / optical signalling with LED
Different for internal / external / door
Different for subscribers / groups
Different for phone book entries
Different for VIP numbers
Different for appointments / wake-up / alarm
Number of call melodies / individually changeable
Name display out of the online search / out of the phone book
Function available
– Function not available
8
9
1
2
3
4
5
6
7
The possible expansion level and port configurations you can find
in the product specifications
When using a door station, 2 switching relays are not available
Operation as convenient answering machine without system functions
Available as extension feature
In connection with COMfortel 2500 / 2500 AB, additional UMS
and CTI clients are possible
100 MSNs/DDIs available in total for all external S0 ports
Music on Hold can be downloaded to the system via PC
COMfortel®
10
11
12
13
2 or 3 digits, or mixed, 10–59 / 100–599
2–4 digits, or mixed, 10–9999
Will become available later as an update
Optional 3 additional Xtension30 modules with 30 two-level function keys each;
COMfortel 2500 / 2500 AB: when using one or more COMfortel Xtension30
a power supply becomes necessary
COMpact 5010/5020 VoIP, COMmander Basic.2/Business: 140 entries in the
phone book per handset, sync with central PBX phone book
COMpact 2206/4410 USB: 80 entries in the phone book per handset, sync
with central PBX phone book
Functions of the PBX are available by using activation digits
Please note: The full range of functions described here may only be
available following professional installation and setup of the system and
connection with a computer. We recommend you to contact an authorised
dealer for information before attempting installation.
Some functions will only be available once your network provider has
activated the appropriate services.
When using an Auerswald PBX system together with other manufacturers'
terminals or systems, incompatibilities may occur, which may affect the use
of certain features. The features listed here refer to products for the German
market. Product versions for export may be different.
Subject to change without prior notice
changes
to
subject
are
data
technical
and
March 2008 – March 2009
Auerswald GmbH & Co. KG
D-38162 Cremlingen-Schandelah
www.auerswald.com
Copyright©2008 Auerswald GmbH & Co. KG
Features
90202
EAR: DE 86437416
A U E R S WA L D 2 0 0 8
E N G L I S H
V E R S I O N
Simply Clever PBX Systems