SAFETY CONCERNS
The purpose of the Safety Concerns section is to ensure the safety of users and
prevent property damage. Please read this document carefully for proper use.
Conventions
Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid a
service failure or damage to your phone.
Note
Indicates additional information for reference.
Checks
Provides the operator with checkpoints for stable system operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
SMT-i3100 User Guide _1
Warning
WARNING
Doing so may cause a fire or electric shock.
Power
Do not use a damaged power plug,
cord, or a loose outlet.
For the power connection port of
the phone, use the provided
optional power adapter. Use of a
power adapter that does not meet
the specifications may cause the
product to become damaged, to
overheat, or to explode.
Do not pull the product by the cord,
bend the cord with force, and do
not touch the power plug with wet
hands.
If there is dirt or moisture on the pin
contact surface of a power plug,
pull out the plug and wipe it away
with a cloth. If dirt or moisture
remains on the product even after
wiping, contact the service center.
When the phone is out of use for a
long time, leave the plug pulled out
of the outlet.
If an abnormal sound, smell or
smoke is emitted from the phone,
pull out the power plug
immediately, and then contact the
service center.
Installation/Maintenance
Do not place the phone in a
location with a lot of dust, in a
location that is subject to severe
changes in temperature, or near a
heating device (cigarette heat,
heater, etc.)
Do not use or store flammable
spray or materials near the phone.
2_ © SAMSUNG Electronics Co., Ltd.
Do not place vases, flowerpots,
cups, or a container of cosmetics or
drugs near the phone.
Caution
CAUTION
Doing so may cause the damage to the product and the
product to be out of order.
Power
Never power off the phone during program initialization, upgrade, or call log saving
after the end of a call. When performing initialization using a menu of the phone, do
not power off the phone until reboot starts automatically.
General
The LAN cable to the network
should be connected to the LAN
port of a phone, NOT to the PC
connection port.
Use a soft and dry cloth when
cleaning the phone.
Do not spray water directly onto the
product; and do not use chemicals
such as wax, benzene, alcohol,
thinner, mosquito killer, perfume
spray, lubricant, detergent, etc.
Do not place a heavy object on top
of the phone.
Do not disassemble, repair or
modify the phone without a reason
for doing so.
Do not install the phone under
direct sunlight.
SMT-i3100 User Guide _3
TABLE OF CONTENTS
SAFETY CONCERNS
1
Conventions ............................................................................1
Symbols...................................................................................1
Warning ...................................................................................2
Caution ....................................................................................3
PREPARATIONS
8
Check the Contents of the Package.......................................8
Parts, Names and Functions ..................................................9
Front of the Phone .........................................................................9
Names and Functions..................................................................10
Phone Installation.................................................................. 11
Connecting the Phone Body........................................................ 11
BEFORE USE
13
Key Functions ...................................................................... 13
Phone Status Indicator ......................................................... 15
Screen Structure .................................................................. 15
Description of Icons.............................................................. 16
Volume Control..................................................................... 17
Volume Control of a Handset ......................................................17
Volume Control of a Speaker.......................................................18
Volume Control of Ringing Sound ...............................................18
Text Input Method................................................................. 19
4_ © SAMSUNG Electronics Co., Ltd.
BASIC FUNCTIONS
20
Dialing................................................................................... 20
Dialing via a Handset ...................................................................20
Dialing via a Speaker Phone .......................................................21
Dialing a previously called number .............................................22
Dialing from a PhoneBook...........................................................23
Dialing a Speed Dialing Number .................................................23
Receiving a Call ................................................................... 24
Receiving a Call via a Handset ...................................................24
Receiving a Call via a Speaker Phone ........................................24
Functions Available When Busy .......................................... 25
Call Hold .......................................................................................25
Call Transfer .................................................................................26
BASIC MENUS
27
Menu Structure ..................................................................... 27
PhoneBook........................................................................... 29
All list ............................................................................................29
Search Number............................................................................29
Add to PB (PhoneBook) ..............................................................30
Delete All ......................................................................................31
Call Log ................................................................................ 32
Recent ..........................................................................................32
Outgoing .......................................................................................32
Incoming .......................................................................................33
Missed ..........................................................................................33
Delete All ......................................................................................34
SMT-i3100 User Guide _5
Message ............................................................................... 35
InBox ............................................................................................35
Message Send .............................................................................36
OutBox .........................................................................................37
Delete All ......................................................................................37
Sound ................................................................................... 38
Bell ................................................................................................38
Key tone .......................................................................................38
Volume .........................................................................................39
Forward ................................................................................ 40
Setting .................................................................................. 41
Dial Mode .....................................................................................41
Language .....................................................................................41
Privacy..........................................................................................42
Password .....................................................................................42
Network Information.....................................................................43
Version .........................................................................................43
Del P-data ....................................................................................44
SERVICE MENUS
45
Service Menu Screen .......................................................... 45
Service Menus ..................................................................... 46
LAST REDIAL ..............................................................................46
SAVE/REPEAT ............................................................................46
SPEED DIAL................................................................................47
DIRECTORY ................................................................................48
VOICE MAIL MESSAGE .............................................................49
MESSAGE ...................................................................................49
STATION MESSAGE ..................................................................50
6_ © SAMSUNG Electronics Co., Ltd.
PAGE............................................................................................51
PAGE PICKUP.............................................................................52
DIR. PICKUP ...............................................................................53
DND..............................................................................................54
IN/OUT GROUP ..........................................................................54
STATUS MSG ..............................................................................55
HOLD PICKUP ............................................................................56
MEET ME PAGE..........................................................................56
OHVA BLOCK ..............................................................................57
GROUP PICKUP .........................................................................57
MY GROUP PICKUP ..................................................................58
CALLBACK ..................................................................................58
CAMP ON ....................................................................................59
GROUP LISTEN ..........................................................................60
MUTE ...........................................................................................60
CONFERENCE ...........................................................................61
AOM MENU
62
AOM Screen......................................................................... 62
TROUBLESHOOTING
63
APPENDIX
65
Product Specifications.......................................................... 65
SMT-i3100 User Guide _7
PREPARATIONS
Check the Contents of the Package
Check if the product package box includes all the components as follows:
If they are abnormal, please contact your dealer.
Phone body (including a cradle)
Handset
Quick Reference Guide
If any of them is missing or damaged, please contact your dealer.
8_ © SAMSUNG Electronics Co., Ltd.
Parts, Names and Functions
Front of the Phone
LCD Screen
Soft Button
LED
CallLog Button
OK Button
Phone Book Button
Transfer Button
DSS Button
Handset
Hold Button
Conference Button
Volume Button
Mute Button
Speaker Button
Dial Button
SMT-i3100 User Guide _9
Names and Functions
Button
Function
LCD Screen
A red LED showing the phone’s status (busy, ringing, receiving
an internal message, etc.).
Soft Button
Used to select the desired function from the soft menus
displayed at the bottom of the LCD screen.
LED
Its color or blinking pattern differs depending on the phone
status.
CallLog Button
(Up direction button)
- Used to view the entire call history.
OK Button
Used to select a menu or to save.
Phone Book Button
(Down direction button)
- Used to search for a phone number saved in the phone,
or to register a new number. Pressing this button shows the
main screen of the phone book.
- Used to move upward on various list screens.
- Used to move downward on various list screens.
Transfer Button
Used to enable the call transfer function when busy.
DSS Button
Used to set up function keys through interworking with a
system.
Conference Button
Used for conference calls.
Mute Button
Used to silence a voice to the remote party when busy.
Volume Button
Used to control the volume.
Hold Button
Used to hold a call when busy.
Speaker Button
Used to enable/disable the use of a speaker phone.
Dial Button
Used to enter text and numbers.
Handset
Transfers the caller’s voice.
10_ © SAMSUNG Electronics Co., Ltd.
Phone Installation
Connecting the Phone Body
1
Remove the cradle of the phone by
pressing the [Push] mark on the top of
the cradle to push it out.
2
Connect a handset to the handset port of
the phone.
3
Connect the cable through the middle
hole of the cradle to the PC, as shown in
the figure. Connect one end of the LAN cable for PC connection to the PC port of
the phone, and the other end to the
network port of the PC.
Connect the LAN cable (connected
through the middle hole of the cradle to a
network) to the LAN port of the phone, as
shown in the figure.
- When power is supplied from the LAN port
(PoE), the phone is booted upon LAN
connection.
SMT-i3100 User Guide _11
If PoE is not supported, connect the power adapter to the power port of the
phone by running the cable through the middle hole of the cradle as shown
in the figure. If the connected power adapter is plugged into an outlet, the
phone is booted. (The power adapter is supplied separately.)
4
Fix the cradle to the phone body by
fitting the bottom groove and then
securing the top side.
5
Secure the cable along the cable
guideline as shown in the figure. For the
cable of power adaptor, give some slack
before securing the cable to the
guideline to prevent easy pull-off.
12_ © SAMSUNG Electronics Co., Ltd.
BEFORE USE
Key Functions
Network
This product enables voice telecommunication through an alreadyinstalled data network, without requiring the installation of a separate
telephone line.
Therefore, it does not require additional expense, and can save on
telephone costs for companies and people that use international phone
calls frequently.
LCD screen
Various functions are displayed on the LCD screen, so you can use
them conveniently by using the [Scroll] button.
SMS Message
You can exchange text messages using this function.
This function is available only when a system supports it.
Pick Up
If a call is placed to another phone within a pick-up group, you can
answer the call using your phone.
Call Waiting
When a called party is busy, this function places a call as soon as the
call ends.
SMT-i3100 User Guide _13
Call Hold
You can hold the call temporarily or transfer it to another person
using the call hold or call transfer function, if something urgent
happens during the call.
Conference
You can use this function to hold a conference through the phone
among several people at different locations.
Call Forwarding
When you cannot receive a call, you can transfer it to another
extension phone.
DND (Do Not Disturb)
When you do not want to answer the phone, this function can prevent
the phone ringing even when a call is placed to it.
Paging
Using this paging function, you can make an urgent announcement
via other users' phone speakers, without calling individuals.
Phone Setting
A user can set preferences for the phone.
14_ © SAMSUNG Electronics Co., Ltd.
Phone Status Indicator
The indicators are turned on or off depending on the status of relevant functions.
Screen
Situation
Indicator State
When busy
Red colored indicator is
constant.
When a station call
incomes
Red colored indicator
flashes.
When a message is left
During ‘Do Not Disturb’
When a trunk call
incomes
Green colored indicator
flashes.
Screen Structure
The screen consists of three areas.
Icon area
Text area
Soft menu area
Area
Description
Icon area
Displays various icons.
Text area
Displays date, time, etc. other than the information (e.g.,
message, phone number) entered by a user.
Soft menu area
Displays the functions allocated to the 3 soft buttons.
Service menus are provided depending on the situationbusy or standby-as defined in the phone. A user can use
the service menus by pressing the [SVC] soft button.
SMT-i3100 User Guide _15
Description of Icons
The following icons are displayed on the screen.
Screen
Icon
Description
Shows that ‘Call Forward’ is enabled.
Shows that ‘Do Not Disturb’ is enabled.
Shows that ‘Mute’ function is enabled.
When the call ends to become a
standby status or this function is
disabled, this icon disappears.
Shows that the call is hold state. When
call is reconnect or disconnected, this
icon disappears.
Appears when there are unread
messages in the message inbox.
Once they are read, it disappears.
Shows that a LAN cable is connected
to the PC port.
Shows that a LAN cable is to the LAN
port but that the system is not
connected.
Shows that a LAN cable is connected
to the LAN port and that the system is
connected normally.
16_ © SAMSUNG Electronics Co., Ltd.
Volume Control
[Vol] button is used to adjust the volume of a handset, speaker and ringing sound.
Volume Control of a Handset
You can adjust the volume of a handset.
1
Adjusts the volume while busy through the
handset.
2
To increase the volume of a handset, press the
top side of the [Vol] button.
3
To decrease the volume of a handset, press the
bottom side of the [Vol] button.
SMT-i3100 User Guide _17
Volume Control of a Speaker
You can adjust the volume of a speaker.
1
Adjusts the volume while busy through a speaker.
2
To increase the volume of a speaker, press the
top side of the [Vol] button.
3
To decrease the volume of a speaker, press the
bottom side of the [Vol] button.
Volume Control of Ringing Sound
You can adjust the volume of the bell sound.
1
To increase the volume of the bell sound while
the phone is ringing, press the top side of the
[Vol] button.
2
To decrease the volume of the bell sound while
the phone is ringing, press the bottom side of the
[Vol] button.
By pressing the [Vol] button in standby mode, the user can also adjust the key
tone volume.
18_ © SAMSUNG Electronics Co., Ltd.
Text Input Method
Using the dial and direction buttons on the phone, you can enter and modify the Korean
and English characters, numeric and special characters easily.
1
Whenever you press the dial button [*] on a text input screen, the input
mode is changed in sequence.
Example of a text input screen
: Korean input mode
: English input mode-uppercase
: English input mode-lowercase
: Numeric input mode
: Special character input mode
2
Use the dial buttons to type Korean, English text and numbers; and use the
[Direction] and [OK] buttons to type special characters. When modifying
the typed characters, select the [Clear] soft button.
- Korean input: This Korean input mode is the default setting, and you can type text
by pressing the dial buttons.
- English input: Select this mode (uppercase/lowercase) by pressing the [*] button,
and type text by pressing the dial buttons.
- Number input: Select this mode by pressing the [*] button, and type numbers by
pressing the dial buttons.
- Special character input: Select this mode by pressing the [*] button; select a
desired character by using the [Direction] button; and press the [OK] button to
enter it.
SMT-i3100 User Guide _19
BASIC FUNCTIONS
Dialing
This is the function used to dial a phone number.
- A user can set the dialing mode to an Overlap or Enbloc mode.
The default setting is an Enbloc mode. For more information on the dialing mode
setting, see the description in [6. Setting] Æ [1.Dial Mode] in the basic menus.
- A soft menu can be selected by pressing the [SVC] button at the bottom of a
screen.
Dialing via a Handset
This is the function used to dial a phone number using a handset.
1
Pick up the handset, check if the dial tone is
audible.
Press the phone number and select Call from the
soft menu to place a call.
- In an Overlap dial mode, as soon as the phone
number is entered, the call is placed.
2
If the other party receives the call, begin the
conversation.
20_ © SAMSUNG Electronics Co., Ltd.
Dialing via a Speaker Phone
This is the function used to make a call via a speaker phone, instead of a handset.
1
Press the [Speaker] button in the standby mode.
2
Press a phone number and select the [Call] soft
button to place the call.
- In an Overlap dial mode, as soon as the phone
number is entered, the call is placed.
3
After a ring-back tone is heard, and the other
party answers the phone, start the conversation.
- If the handset is picked up during a call, the speaker is
turned off, and the conversation can be continued via
the handset.
4
When the call ends, press the [Speaker] button
again.
SMT-i3100 User Guide _21
Dialing a previously called number
This is the function used to place a call using a previously called number.
1
In the standby mode, press the [Call Log] button.
Then, the phone numbers called recently are
displayed on the screen.
2
Using the [Up/Down] button, select a phone
number and select [Call] to place a call.
- A ring-back tone is heard from the speaker phone.
3
If the other party receives the call, begin the
conversation through a speaker phone.
- If you pick up a handset while a ring-back tone is
heard, the speaker is turned off, and the conversation
can be continued through the handset.
22_ © SAMSUNG Electronics Co., Ltd.
Dialing from a PhoneBook
This is the function used to dial a phone number registered in a phone book.
1
Select the [Menu] soft buttonÆ [1. PhoneBook]
Æ [1. All list] to display the entire list in the
phone book.
- Pressing the [Phone Book] button on a standby
screen instantly displays the PhoneBook menu
screen.
2
Using the [Up/Down] button, move to the name
of a part to call and select CALL from the soft
menu to place a call.
- A ring-back tone is heard from the speaker phone.
3
If the other party receives the call, begin the
conversation through a speaker phone.
- If you pick up a handset while a ring-back tone is
heard, the speaker is turned off, and the conversation
can be continued through the handset.
Dialing a Speed Dialing Number
This is the function used to make a call by using the speed dialing number saved when
registering a phone number.
1
Enter a speed dialing number.
Then long-press the last number.
2
Start the conversation when the other party
answers the phone.
SMT-i3100 User Guide _23
Receiving a Call
This is the function used to receive a call.
Receiving a Call via a Handset
The phone can be answered via a handset.
1
Pick up the handset when a phone rings.
2
Converse with the party.
3
Hang up the handset when the call ends.
Receiving a Call via a Speaker Phone
Function used to receive a call via a speaker phone, instead of a handset.
1
When the phone rings, press the [Speaker]
button.
2
Converse with the party.
3
When the call ends, press the [Speaker] button
again.
- If the handset is picked up during a call, the speaker is
turned off, and the conversation can be continued via
the handset.
24_ © SAMSUNG Electronics Co., Ltd.
Functions Available When Busy
These are the convenient functions you can use when busy.
A service menu can be displayed by selecting [SVC] from the soft menu.
Call Hold
A call can be held temporarily, making the caller wait, and the conversation can be
continued when convenient.
1
To hold a call when busy, press the [Hold] button.
2
In handset mode, a message saying ‘On ex-hold’
is displayed.
In speaker mode, the phone returns to the idle
state and the hold icon is displayed.
3
In handset mode, to resume the held call, press
the [Hold] button again.
However, if you hung up the handset after call
holding or the phone is in the idle state, or
another call has been set up, move to the AOM
screen by selecting the AOM from the soft menu,
and select ‘CALL’ which is blinking.
- By default, the CALL on the AOM is set to a call
hold/release function, and this setting can be changed
by a system administrator. For more information on
this function, consult your system administrator.
SMT-i3100 User Guide _25
Call Transfer
This is the function used to transfer a call to another person.
1
To transfer a current call to another person, press
the [Transfer] button in the busy state.
2
When a dial tone is heard, press the phone
number of the target person.
- If the target number is a station line number, press the
line directory number and then dial a phone number;
or if it is an extension number, only dial the extension
number.
- In general the station line's directory number is set to
[9] or [0]. For the precise number, consult the system
administrator.
3
When a ringback tone is heard from the target
person, put down the handset.
- Alternately, wait until the target person receives the
call, and then hang up the phone after telling him/her
about it.
The following events may occur when a call is transferred to a target person:
- When the target person does not receive the call:
Press the [Transfer] button again to resume the previous call.
- When the target person is busy:
Press the [Transfer] button again to resume the previous call.
Or, select [RETURN] from the soft menu and wait until the target person finishes
his/her call.
- When an extension line subscriber does not receive the call transferred from a station
line:
By default, if there is no answer in 20 seconds, the call is delivered back to the person
who transferred it. (The elapsed time may differ per system setting.)
26_ © SAMSUNG Electronics Co., Ltd.
BASIC MENUS
The basic menus screen is displayed if you select the [Menu] from the soft menu at the
left bottom of a standby screen. Using the [Up/Down] button, move to a desired
function, and press the [OK] button to execute the function.
- To select the soft menu at the bottom of a screen, press the [SVC] button under
the soft menu.
- A service menu can be displayed by selecting [SVC] from the soft menu.
Menu Structure
Item
1. PhoneBook
2. Call Log
3. Message
Sub-item
Description
1. All list
Shows the entire list of phone numbers registered in
the phone.
2. Search Num
Allows a user to search for a registered phone
number by name/number.
3. Add to PB
Saves a phone number; and allows a user to specify
a speed dialing number and bell sound.
4. Delete All
Allows a user to delete all the phone numbers saved
in the phone.
1. Recent
Lists the recent numbers for outgoing, incoming and
missed calls.
2. Outgoing
Lists the phone numbers for recent outgoing calls.
3. Incoming
Lists the phone numbers for recent incoming calls.
4. Missed
Lists the phone numbers for recent missed calls.
5. Delete All
Allows a user to delete all the call history saved in
the phone.
1. InBox
Allows a user to save and read the received text
messages.
2. Msg Send
Allows a user to write a new message.
3. OutBox
Allows a user to check the sent and saved
messages or resend them.
4. Delete All
Allows a user to delete the messages in the InBox or
OutBox.
SMT-i3100 User Guide _27
Item
4. Sound
Sub-item
Description
1. Bell
Allows a user to select the bell sound.
2. Key tone
Allows a user to select the key tone sound.
3. Volume
Allows a user to adjust the volume of the bell,
handset, speaker or key tone.
5. Forward
-
A user can enable this function when they have
moved to another location or during a long absence.
6. Setting
1. Dial Mode
Allows a user to set the dial mode of the phone.
The default setting is a mobile phone mode.
2. Language
Sets the language of the phone.
3. Privacy
Prevents another person using the menus of the
phone.
4. Password
Allows a user to specify or change the password of
the phone.
5. N/W Info
Shows the network setting information of the phone.
6. Version
Shows the software version of the phone.
7. Del P-data
Allows a user to delete their personalized data and
return to the initial status.
28_ © SAMSUNG Electronics Co., Ltd.
PhoneBook
All list
Shows the entire list of phone numbers saved in the phone book.
1
Select the [Menu] soft button
Æ [1. PhoneBook] Æ [1. All list].
2
The entire list of phone numbers saved in the
phone book is shown on the screen.
- Using the direction button, move to a desired number,
and select the [Call] soft button to place a call.
Search Number
Allows a user to search by name/number for a phone number saved in the phone book.
1
Select the [Menu] soft button
Æ [1. PhoneBook] Æ [2. Search Num].
2
Select one option from [1. By Name/
2. By Number].
SMT-i3100 User Guide _29
3
Enter the name or number to search and press
the [OK] button or select the [OK] soft button,
then the matching phone number is displayed.
- Move to a desired name/number using the [Direction]
button, and select the [Call] soft button to place a
call.
Add to PB (PhoneBook)
This is the function used to register a phone number.
1
Select the [Menu] soft button
Æ [1. PhoneBook] Æ [3. Add to PB].
2
Enter a speed dialing number, name and phone
number, and select a bell sound.
3
Select the [Save] soft button to save the phone
number.
30_ © SAMSUNG Electronics Co., Ltd.
Delete All
This is the function used to delete all the phone numbers saved in the phone book.
1
Select the [Menu] soft button
Æ [1. PhoneBook] Æ [4. Delete All].
A message then appears asking the user to input
the password of the phone.
2
When a password is inputted, a delete call
confirmation screen is displayed.
Press the [OK] button or select the [OK] soft
button to delete all.
SMT-i3100 User Guide _31
Call Log
Recent
This is the function used to show all the phone numbers called recently.
1
Select the [Menu] soft button Æ [2. Call Log] Æ
[1. Recent].
2
All the phone numbers called recently are
displayed on the screen.
- The phone numbers of the recent incoming/outgoing
calls are displayed.
- Using the [Direction] button, move to a desired
number, and select the [Call] soft button to place a
call.
Outgoing
This is the function used to show the phone numbers of the recent outgoing calls.
1
Select the [Menu] soft button Æ [2. Call Log]
Æ [2. Outgoing].
2
A list of the phone numbers of the recent
outgoing calls is displayed on the screen.
- Using the [Direction] button, move to a desired
number, and select the [Call] soft button to place a
call.
32_ © SAMSUNG Electronics Co., Ltd.
Incoming
This is the function used to show the phone numbers of the recent incoming calls.
1
Select the [Menu] soft button Æ [2. Call Log]
Æ [3. Incoming].
2
A list of the phone numbers of the recent
incoming calls is displayed on the screen.
- Using the [Direction] button, move to a desired
number, and select the [Call] soft button to place a
call.
Missed
This is the function used to show the phone numbers of missed calls.
1
Select the [Menu] soft button Æ [2. Call Log]
Æ [4. Missed].
2
A list of the phone numbers of missed calls is
displayed on the screen.
- Using the [Direction] button, move to a desired
number, and select the [Call] soft button to place a
call.
SMT-i3100 User Guide _33
Delete All
This is the function used to delete the entire call log.
1
Select the [Menu] soft button Æ [2. Call Log]
Æ [5. Delete All].
A message then appears asking the user to input
the password of the phone.
2
When a password is inputted, a delete call
confirmation screen is displayed.
Press the [OK] button or select the [OK] soft
button to delete the entire call log.
34_ © SAMSUNG Electronics Co., Ltd.
Message
InBox
This is the function used to show the received messages.
1
Select the [Menu] soft button Æ [3. Message]
Æ [1. InBox] to display a list of received
messages.
2
Using the [Direction] button, move to a desired
message and press the [OK] button to view the
entire message text.
- You can reply by selecting the [Reply] soft button,
or delete the message by selecting the [Del] soft
button.
SMT-i3100 User Guide _35
Message Send
This is the function used to send a created message.
1
Select the [Menu] soft button Æ [3. Message] Æ
[2. Msg Send] to display a message input
window.
2
Write a message, and press the [OK] button or
select the [Next] soft button.
3
Enter the phone number of the recipient, and
press the [OK] button or select the [Next] soft
button.
4
Specify whether or not to save the created
message, and press the [OK] button or select the
[OK] soft button to send the message.
- When sent successfully, the message ‘Send Success’
is displayed
- When the message failed to send, a message send
fail window is displayed, and you can then specify
whether or not to resend the message.
36_ © SAMSUNG Electronics Co., Ltd.
OutBox
This is the function used to show or resend the sent message.
1
Select the [Menu] soft button Æ [3. Message]
Æ [3. OutBox] to display a list of sent messages.
2
Using the [Direction] button, move to a desired
message and press the [OK] button to view the
entire message text.
- If you select the [Resend] soft button, the message is
sent again.
Delete All
This is the function used to delete the messages saved in both the InBox and the
OutBox.
1
Select the [Menu] soft button Æ [3. Message]
Æ [4. Delete All].
2
Select one option from [1. Del Inbox/
2. Del Outbox/3. Del All], then a delete
conformation window is displayed.
Select ‘Yes’ and press [OK] to delete all the
messages in the selected message box.
SMT-i3100 User Guide _37
Sound
Bell
This is the function used to select a bell sound.
1
Select the [Menu] soft button Æ [4. Sound]
Æ [1. Bell].
2
Select a desired bell sound, and press the [OK]
button or select the [OK] soft button.
Key tone
This is the function used to select the key tone.
1
Select the [Menu] soft button Æ [4. Sound]
Æ [2. Key tone].
2
Select a desired bell sound, and press the [OK]
button or select the [OK] soft button.
38_ © SAMSUNG Electronics Co., Ltd.
Volume
This is the function used to control the volume.
1
Select the [Menu] soft button Æ [4. Sound]
Æ [3. Volume].
2
Select [1. Bell/2. Handset/3. Speaker/4. Key
tone/5. Offring/6. BGM/7. Paging], and adjust
their respective volumes, and then press the
[OK] button or select the [OK] soft button.
SMT-i3100 User Guide _39
Forward
This is the function used to connect a current call to another phone number.
1
Select the [Menu] soft button Æ [5. Forward]
menu.
2
Using the [Down] button, select the type of call
forward.
- Always: Connects all incoming calls to another phone.
- Busy: Connects the incoming call to
another phone when busy.
- No Answer: A no-answer call is connected to another
phone. The default no-answer time is 15 seconds,
but this differs per system settings.
- Busy/NoAns: The incoming call is connected to
another phone when busy or if it is a no-answer call.
- DND: When 'Do Not Disturb' is enabled,
an incoming call is connected to another phone.
- Disable: Releases the call forward.
3
Enter a target phone number, and press the [OK]
button or select the [Save] soft button.
- When the Call Forward is active, the
icon is
displayed.
- If you select Disable, a phone number is not entered.
40_ © SAMSUNG Electronics Co., Ltd.
Setting
Dial Mode
This is the function used to set the dialing mode of the phone.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [1. Dial Mode].
2
Select one option from [Overlap/Enbloc], and
select the [OK] button or the [Save] soft button.
- The default setting is in Enbloc mode.
Language
This is the function used to set the dialing mode of the phone.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [2. Language].
2
Select one option from [English/Korean], and
select the [OK] button or the [Save] soft button.
SMT-i3100 User Guide _41
Privacy
This is the function used to set a password in the basic menu to protect privacy.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [3. Privacy].
2
Select one option from [Enable/Disable], and
select the [OK] button or the [Save] soft button.
- If this function is enabled, the user should enter a
password when selecting the Menu from the soft
menu of a standby screen.
Password
This is the function used to change a password.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [4. Password], then a screen appears where
you can enter the existing password.
- The initial password is ‘1234’.
2
Enter the existing password and press the [OK]
button or select the [OK] soft button.
Then, an input screen appears where you can
enter a new password.
Enter a new password, and press the [OK]
button or select the [OK] soft button to make it
valid.
42_ © SAMSUNG Electronics Co., Ltd.
Network Information
This is the function used to identify the current network information for the phone.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [5. N/W Info] to display a password input
screen.
2
After entering a password, press the [OK] button
or select the [OK] soft button to view the current
network settings information.
Pressing the [Next] soft button displays the
network information of the phone in sequence.
Version
This is the function used to display the software version of a phone.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [6. Version].
2
The software version of a phone is displayed.
SMT-i3100 User Guide _43
Del P-data
This is the function used to initialize the phone. The PhoneBook, call log, etc. are
initialized.
1
Select the [Menu] soft button Æ [5. Setting]
Æ [7. Del P-data].
2
A password input screen is displayed.
After entering a password, press the [OK] button
or select the [OK] soft button to initialize the
phone.
44_ © SAMSUNG Electronics Co., Ltd.
SERVICE MENUS
The service menus are available during standby, call origination and busy state.
The service menus differ depending on the current functions of the phone.
Service menus are displayed if you select the service from the soft menu of each
screen. Using the [Direction] button, move to a desired function and press the [OK]
button to execute the function.
Service Menu Screen
Example of the service menu
Example of the service menu
screen displayed during standby
screen displayed when busy
- Service menus may differ depending on call types (extension/station line),
system version and settings as defined by a system administrator.
- For more information on service menu settings and how to use them, consult
your system administrator.
- The function codes of the service menus mentioned in the manual are those
defined for the system.
For more information on the function codes, consult your system administrator.
SMT-i3100 User Guide _45
Service Menus
LAST REDIAL
This is the function used to place a call by dialing the last station line number called but
without entering the phone number.
1
In the standby mode, select the [SVC] soft button
Æ [LAST REDIAL].
2
A phone call is made to the phone number of the
station line which was called last.
- Or, in the standby mode, press the redial function code
[1] [9] button, and select the [Call] soft button. (In an
Overlap mode, just pressing a function code places a
call immediately.)
SAVE/REPEAT
You can save the phone number of a station line while making a call, and place a call to
the saved number later without dialing.
1
While making a call via a station line, select
SAVE/REPEAT before hang-up and press the
[OK] button.
2
Then, a message saying ‘number saved’ is
displayed.
46_ © SAMSUNG Electronics Co., Ltd.
3
To make a call using the saved number, in the
standby mode select SAVE/REPEAT from the
service menu, then a call is placed to the saved
number of a station line.
- Or, in the standby mode, press the [1] [7] button,
which is a function code for dialing a saved number,
and select the [Call] soft button. (In a general phone
mode, just pressing a function code makes a call
immediately.)
SPEED DIAL
Frequently used phone numbers are saved as speed dial numbers to make a call by
pressing just the speed dial without dialing the full number.
1
In the standby mode, select the [SVC] soft button
Æ [SPEED DIAL] and press the [OK] button.
2
If you press a desired speed dialing number,
a call is placed directly.
- The speed dialing numbers are specified by a system
administrator.
For information on speed dialing numbers and number
saving, consult your system administrator.
SMT-i3100 User Guide _47
DIRECTORY
This is the function used to search for a phone number in the PhoneBook and place a
call.
1
In the standby mode, select the [SVC] soft button
Æ [DIRECTORY] and press the [OK] button.
2
Select one option from [STATION DIR./
PERSONAL DIR./SYSTEM DIR.], and enter the
first letter of the name to search.
3
When corresponding names are listed, search for
the desired name using the [Vol.] button. When
you find the name, select the [Call] soft button to
place a call to the relevant phone number.
- The names of extension lines or the abbreviated
individual/common names should be saved in the
system in advance. For more information on the
saved directory and name saving, consult your system
administrator.
48_ © SAMSUNG Electronics Co., Ltd.
VOICE MAIL MESSAGE
This is the function used to read the voice mail received or to send a voice mail to other
extension line.
1
In the standby mode, select the [SVC] soft button
Æ [VM MESSAGE] and press the [OK] button.
2
After a second, following the instruction, you can
enter a password, hear the voice mails, or leave
a voice mail to another extension line.
- To leave a voice mail, an additional system setting is
required. For more information on the use of voice
mail, consult your system administrator.
MESSAGE
This is the function used to leave my phone number when, in case of a call to an
extension line, the called party is busy or does not answer.
1
In case of a call to an extension line, when the
called party is busy or does not answer, select
the [SVC] soft button Æ [MESSAGE] and press
the [OK] button.
2
A message saying ‘a message has been set to
000’ is displayed
- For information on how to check the messages from
extension lines, see the STN MESSAGE section in
the service menus.
SMT-i3100 User Guide _49
STATION MESSAGE
This is the function used to reply to or delete the extension line number left during an
absence or busy state.
1
In the standby mode, select the [SVC] soft button
Æ [STN MESSAGE] and press the [OK] button.
2
‘message frm 000’ is displayed, and then a
screen is displayed where you can select from
[REPLY/CLEAR/NEXT].
- REPLY: A call is placed to replay the phone number
left.
- CLEAR: Deletes the message.
- NEXT: Checks the next message.
- When a message from an extension line is left, the
LED on the top of a screen blinks in the standby
mode.
- For information on how to leave a message from an
extension line, see the MESSAGE section in the
service menu.
50_ © SAMSUNG Electronics Co., Ltd.
PAGE
This is the function used to make an announcement via the speaker of the phone.
1
Select the [SVC] soft button Æ [PAGE] and
press the [OK] button.
- Or in the standby mode, press the [5] [5] button-a
function code for paging - and select the [Call] soft
button. (In a general phone mode, just press the
function code.)
- If you enable this paging function to search for the
target person while making a call via a station line, the
current call from the station line is held automatically.
If you hang up after paging, the target party can
resume the held call by answering the Meet Me Page
function. For more information, see the PAGE
PICKUP section in the service menus.
- This paging function is available only for the general
phone mode.
2
Select a desired zone from the paging zone
[0]-[9].
- To use this paging function, the paging zones must be
defined in advance. For information on defining the
paging zones, consult your system administrator.
3
When a confirmation signal tone is heard, speak
to the handset, then the announcement is made
through the speakers of the extension phones
within a paging zone.
SMT-i3100 User Guide _51
PAGE PICKUP
If a person is paged to connect a call from a station line, that person can resume the
call by answering the Meet Me Page function.
1
The person who is paged selects the [SVC] soft
button Æ [PAGE PICKUP] and presses the [OK]
button.
2
The call held from a station line is connected
immediately.
- For information on how to search a person via paging,
see the PAGE section in the service menus.
52_ © SAMSUNG Electronics Co., Ltd.
DIR. PICKUP
This is the function used to pick up the phone placed to another phone within the same
group.
1
Another phone within the same group rings.
2
Select DIR. PICKUP from the service menus, and
press the [OK] button.
- Or, in the standby mode, press the pickup function
code [6] [5] button, and select [Call] soft button. (In a
general phone mode, just press the function code.)
3
A message saying ‘dial ringing extension #’ is
displayed.
4
Press the extension line number that is ringing,
then the call is connected.
The user who picks up the call should be the one allocated to the same group.
To allocate groups, contact the system administrator.
SMT-i3100 User Guide _53
DND
This is the function used to reject all incoming calls.
1
In the standby mode, select the [SVC] soft button
Æ [DND] and press the [OK] button.
2
Select [ON/OFF].
- When ‘Do Not Disturb’ is enabled in the standby
mode, the
icon is displayed on the top side and
the LED at the top blinks in red.
IN/OUT GROUP
This is the function used to add or remove your phone number to/from the system
group where you are registered.
1
In the standby mode, select the [SVC] soft button
Æ [IN/OUT GROUP] and press the [OK] button.
2
Enter your group number. Select the [SVC] soft
button Æ [IN TO GROUP/OUT TO GROUP].
- If you select to add yourself to a group, you can
receive the call connected to the same group.
- To use this function, your phone number should be
registered to the group in advance.
For more information, consult your system
administrator.
54_ © SAMSUNG Electronics Co., Ltd.
STATUS MSG
This is a function used when you are absent to show an absence message to another
party.
1
In the standby mode, select the [SVC] soft button
Æ [STATUS MSG] and press the [OK] button.
2
When a message saying ‘enter PMSS # or 00 to
cancel’ is displayed, enter a number between [00
- 10], then a confirmation message is displayed.
- To cancel the absence message, enter [00].
- The messages [01]-[10] are as follows:
01: IN A MEETING
02: OUT ON A CALL
03: OUT TO LUNCH
04: LEAVE A MESSAGE
05: PAGE ME
06: OUT OF TOWN
07: IN TOMORROW
08: RETURN AFTERNOON
09: ON VACATION
10: GONE HOME
SMT-i3100 User Guide _55
HOLD PICKUP
This is the function used to pick up the call held from a station line, through another
phone.
1
Hold a call from a station line. From another
phone, select the [SVC] soft button Æ [HOLD
PICKUP] and press the [OK] button.
2
If you press the extension line number where the
call is held, the call is connected to the station
line.
MEET ME PAGE
This is the function used to find the person who originated paging and to receive the
call.
1
In the standby mode, select the [SVC] soft button
Æ [MEET ME PAGE] and press the [PAGE]
button.
- Or in the standby mode, press the [5] [4] button-a
Meet Me Page function code.
- This Meet Me Page function is available only for the
general phone mode.
2
Select a desired zone from the paging zone [0] [9]. When a confirmation signal tone is heard,
speak to the handset, and ask the target person
to press the [5] [6] button.
Then, press the [OK] button.
- To use this paging function, the paging zones must be
defined in advance. For information on defining the
paging zones, consult your system administrator.
- You should not hang up the handset until the target
person answers. When the target person presses the
[5] [6] button, the call is connected automatically
to the phone of the paging person.
56_ © SAMSUNG Electronics Co., Ltd.
OHVA BLOCK
OHVA (Off-Hook Voice Announcement) is used to give an urgent notice to a busy
phone. This function can be allowed or rejected according to the settings.
1
In the standby mode, select the [SVC] soft button
Æ [OHVA BLOCK] and press the [OK] button.
2
Select one option from [ON/OFF] to enable or
disable this function.
- For more information on OHVA, consult your system
administrator.
GROUP PICKUP
This is the function used to pick up a call by specifying a group number when a call is
placed to a phone in the same or different group.
1
When a call is placed to a phone in the same or
different group, in the standby mode select the
[SVC] soft button Æ [GROUP PICKUP] and
press the [OK] button.
2
If you enter the group number of the phone to
pick up, the call is connected via a pickup
function.
- For group settings, consult your system administrator.
SMT-i3100 User Guide _57
MY GROUP PICKUP
This is the function used to pick up the call placed within the same group.
1
In the standby mode, select the [SVC] soft button
Æ [MY GROUP PICKUP] and press the [OK]
button.
2
The call is connected via a pickup function.
CALLBACK
This is the function used to make a call reservation when the called party is busy or
does not answer.
1
When the called party is busy or does not
answer, select the [SVC] soft button Æ
[CALLBACK] and press the [OK] button.
2
A message saying ‘a callback is set to 0000’ is
displayed on the screen.
- When this message is displayed, hang up the
handset.
3
When the called party terminates the call, your
phone rings; and when you pick up the handset,
a call is made to the called party again.
- If the called user does not answer, enabling callback
will make a call when the called party terminates their
current call. This is just like the case of being busy.
58_ © SAMSUNG Electronics Co., Ltd.
CAMP ON
This is the function used to place a call to the called party as soon as he/she terminates
his/her call, when he/she is busy.
1
When the called party is busy, select the [SVC]
soft button Æ [CAMP ON] and press the [OK]
button.
2
A message saying ‘camp on to 000’ is displayed
on your phone.
- Do not hang up the handset until the called party
answers.
3
When the called party terminates his/her call,
his/her phone rings immediately; and when
he/she picks up the handset, you can start the
conversation.
SMT-i3100 User Guide _59
GROUP LISTEN
This is the function used to hear the voice of the other party via both handset and
speaker.
1
When busy, select the [SVC] soft button Æ
[GROUP LISTEN] and press the [OK] button.
Then you can hear the voice via both handset
and speaker.
2
To cancel this group listen function, select the
[SVC] soft button Æ listen (Off) and press the
[OK] button. Then this function is released.
MUTE
This function is used to silence the user's voice when busy, but you can still hear the
voice of the other party.
1
When busy, select the [SVC] soft button Æ
[MUTE] and press the [OK] button.
Then, the other party cannot hear your voice.
- If the MUTE function is selected, the
displayed on the screen.
2
icon is
To cancel the MUTE function, select the [SVC]
soft button Æ [mute (Off)] and press the [OK]
button.
60_ © SAMSUNG Electronics Co., Ltd.
CONFERENCE
This is the function used to hold a conference with multiple people while making a call.
1
When busy, select the [SVC] soft button Æ
[CONFERENCE] and press the [OK] button.
Enter the phone number of the person to invite,
then the call is connected.
2
If the call to the invited person is connected
normally, the call enters a hold state.
- The call enters a hold state only if the number of the
existing participants connected to the call is 1. If the
number exceeds 2, the conversation between the
existing participants is still allowed.
3
If you select the conference from the service
menus again after another person is successfully
invited, a conference call is connected together
with the existing call.
- You can invite up to 5 persons in this manner.
SMT-i3100 User Guide _61
AOM MENU
In the standby mode, AOM (Add On Module) allows you to use various phone functions
defined in the system conveniently.
AOM Screen
On the AOM screen, various phone functions defined in the system are displayed.
Using the [Direction] button, move to a desired function and press [OK] to execute it.
- AOM menus and functions may differ depending on the system version and
settings by an administrator.
For more information, consult your system administrator.
- The basic function of the multi-purpose button in the AOM menus is Call Hold,
but it can be changed by a system administrator.
62_ © SAMSUNG Electronics Co., Ltd.
TROUBLESHOOTING
The following are examples of frequently occurring problems and solutions.
Please check the list of solutions before requesting repair services from the service
center.
Please call the service center if the problem is not resolved using the following
solutions.
Installation/Connection
Trouble
The phone is not powered up
after it is connected to the
power supply.
Solution
- Check if all of the cables are connected to the phone
correctly.
- Check if the power adapter (included in the
package) used is the correct one.
- Disconnect the power adapter from the phone for
about 10 seconds, then reconnect.
The phone's functions do not
work after the phone has been
reset.
If an ‘IP address conflict’ message is displayed,
it means the same IP addressed is used by other
phone or PC.
For more information, consult your system
administrator.
Sound
Trouble
Solution
The phone does not ring or the
sound is too quiet.
Press the [Volume] button to increase the sound.
(See the ‘Volume Control’ under ‘What The User
Needs to Know in Advance’ section in this user
manual.)
The sound is not clear due to
interference or crossed lines
If you were using the speaker, try using the handset.
There are a lot of echoes
coming from the speaker
If phones are used too close to each other, speaking
via a speaker may cause echoes. So, maintain a
distance of at least 1 m between phones.
SMT-i3100 User Guide _63
Screen
Trouble
You cannot hear the dial tone
when you pick up the phone or
press the [Answer/Cancel]
button
Solution
- Check if the power adapter and all of the cables are
connected to the phone correctly.
- Check if all of the network environments, such as
the phone’s IP address, are set up correctly.
General
Trouble
Nothing is displayed on the LCD
screen during the call.
64_ © SAMSUNG Electronics Co., Ltd.
Solution
Check if the power cable is properly connected to its
port. (See the ‘Phone Installation’ section of this user
manual.)
APPENDIX
Product Specifications
The features and specifications of the SMT-i3100 are as follows:
Item
Model
Specification
SMT-i3100
Weight (g)
497
Dimensions (mm)
170 (W) × 199 (L) × 110 (H)
Power consumption when using PoE
DC 36-57 V (Standard 48 V); 400 mA
Power consumption when using an
adaptor
DC 5 V; 1 A (Max.)
Network Interface
Ethernet 10/100BASE-T
PoE Interface
Supports 802.3 a/f standard.
LCD
Black & white graphic LCD (128 × 64 pixels)
Operation Conditions
Temperature: 0-45°C, Humidity: 10-90%
Class A device (Business ITE product)
- A dealer or user should note that this product ensures EMI/EMS compliance as a
device for business purposes.
Therefore, if this product is sold or purchased in error, please replace it with
the appropriate product for home use.
- This product, as a class A device, passed the EMI compliance test.
SMT-i3100 User Guide _65