IMPORTANT SAFETY INSTRUCTIONS
READ ENTIRE MANUAL BEFORE INSTALLING SPA.
PLEASE SAVE THIS MANUAL.
U100 SERIES
OWNER’S MANUAL
DM INDUSTRIES, LTD.
2320 N.W. 147th Street Miami, Florida 33054
h e a l t h
a n d
r e l a x a t i o n
f o r
l i f e
U100 SERIES
OWNER’S MANUAL
OWNER’S RECORD
DATE PURCHASED: _____________________________________
DATE INSTALLED: _______________________________________
DEALER: _______________________________________________
ADDRESS: _____________________________________________
_______________________________________________________
TELEPHONE: ___________________________________________
SERIAL #: ______________________________________________
MODEL #: _____________________________________________
To contact our Technical Service Department, please write to:
DM INDUSTRIES, LTD.
2320 NW 147th Street, Miami, FL 33054
or call: (305) 685-2063
Monday through Friday, 8:30 am to 5pm, EST.
TABLE OF CONTENTS
GENERAL INFORMATION
D. Directional and Rotational Massage Jets. . 14
• Important Safety Instructions. . . . . . . . . 2-3
E. Mini Directional Massage Jet & Mini Rotational Jet. . 14
• WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . 3
SAFETY FEATURES
• Manufacturer's Do's and Don'ts . . . . . . . 3
A. Freeze Protection . . . . . . . . . . . . . . . . . 15
SET UP AND INSTALLATION
B. Flow Protection . . . . . . . . . . . . . . . . . . . 15
• Site Selection/LOCAL CODES . . . . . . . . . . 4
C. Overheat Protection . . . . . . . . . . . . . . . 15
• Electrical Requirements and Installation . . 4
SPA MAINTENANCE
• Clearances . . . . . . . . . . . . . . . . . . . . . . . . . 5
• Filter Maintenance . . . . . . . . . . . . . . . . . 16
• In-line Ground Fault Circuit Installation Diagrams. . 6-8
• Draining Your Spa . . . . . . . . . . . . . . . . . . 16
• Cover installation. . . . . . . . . . . . . . . . . . . . . 9
• Winterizing Your Spa . . . . . . . . . . . . . . . 16
OPERATION INSTRUCTIONS
• Natural Redwood. . . . . . . . . . . . . . . . . . . 16
• Filling Your Spa . . . . . . . . . . . . . . . . . . . . . 10
• Cover Maintenance . . . . . . . . . . . . . . . . . 16
• Testing the GFCI . . . . . . . . . . . . . . . . . . . 10
• Care Of Acrylic Surface . . . . . . . . . . . . . . 17
• Top Side Digital Control . . . . . . . . . . . . . 10
• Spa Light Colored Lens Removal . . . . . 17
A. Displaying Time or Temperature . . . . . 10
• Spa Light Bulb Replacement . . . . . . . . . 17
B. Setting Temperature . . . . . . . . . . . . . . . 10
• Diverter Valve Cleaning . . . . . . . . . . . . . 17
C. Setting TIme and Filtration Hours . . . . . 11
WATER QUA L I TY& MAINTENANCE
D. Auto Heat Operation. . . . . . . . . . . . . . . 11
• Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . 18
E. Jet Button . . . . . . . . . . . . . . . . . . . . . . . . 11
• pH Control . . . . . . . . . . . . . . . . . . . . . . . 18
F. Light Button . . . . . . . . . . . . . . . . . . . . . . 12
• Important Maintenance Procedures . . . 19
G. Auxiliary Button . . . . . . . . . . . . . . . . . . . 12
• Balancing Spa Water . . . . . . . . . . . . 20-22
I. Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
• Water Maintenance Do’s and Don'ts . . 23
J. Resetting Your Spa. . . . . . . . . . . . . . . . . . 12
• Water Troubleshooting . . . . . . . . . . . 24-25
• Jet Operation
DIAGNOSTICS & TROUBLESHOOTING
A. Three Way Power Diverter Valve . . . . . . 13
• Diagnostic Messages . . . . . . . . . . . . . . . 26
B. Turbo Massage Jet . . . . . . . . . . . . . . . . . 13
LIMITED REPLACEMENT WARRANTY. 27
C. Air Control . . . . . . . . . . . . . . . . . . . . . . . . 13
MAINTENANCE LOG . . . . . . . . . . . . . 28-32
Congratulations!
Thank you for the purchase of your new Vita Spa.
Your spa has been designed to be simple to own and operate. With a little care, it will give you
many years of economical, trouble free use. This manual will guide you through the proper
installation and maintenance of your spa. Please take sufficient time to familiarize yourself with it.
If you have any questions regarding your spa’s set-up, operations, or maintenance, please contact
your Authorized Dealer.
Consumer satisfaction is important to us. We welcome your comments and suggestions. Please
share them with us via telephone, letter, or email at vita@vitaspa.com.
Sincerely,
Eric Dormoy,
President
DM Industries, Ltd.
CAUTION
When installing the spa indoors, use care to install in areas that
can withstand exposure to water.
WARNING
Findings in the “Journal of the American Medical Association”
show that women who are planning a pregnancy or are
experiencing the first months of pregnancy should avoid hot tubs
and saunas. Please consult your physician before using the spa
if you are pregnant or think you may be. For further information,
see page 2 and 3.
PAGE 1
IMPORTANT SAFETY INSTRUCTIONS
WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. WARNING - To reduce the risk of injury.
Do not permit children to use this product
unless they are closely supervised at all times.
3. DANGER - Risk of Accidental Drowning.
Extreme caution must be exercised to prevent
unauthorized access by children. To avoid
accidents, ensure that children cannot use this
spa unless they are supervised at all times.
4. WARNING - Ground Fault Circuit
Interrupter (GFCI) Protection.
All spas must be GFCI protected. If your spa is
being permanently connected (hard wired) to a
110V or 220V circuit, the installation must be done
in accordance with local and national electrical
codes and must be performed by a licensed
electrician. A GFCI must be installed in line.
If your spa will operate on 110V only, an
optional GFCI protected cord available from
your dealer can be used to connect the spa to
a 110V 15A grounded outlet. If this outlet
circuit also serves other appliances, it may
cause the breaker in the main house panel to
trip. If this occurs, you may need to upgrade
your circuit to 20 Amps or to add a dedicated
circuit. In either case, please consult your
licensed electrician.
DANGER – Risk of Injury, spas with GFCI
protected Cord. Replace damaged cord
immediately. Do not bury the cord. Do
connect the GFCI protected cord to a
grounded, grounding type receptacle only.
WARNING – GFCI must be tested before
each use. Prior to using the spa, push the test
button. The unit should stop operating. Push
the reset button and the unit should now
operate normally. If the interrupter fails to
operate in this manner, there is ground current
flowing indicating the possibility of an electrical
shock. Disconnect the spa until the fault has
been identified and corrected.
5. DANGER - Risk of injury. The filter in this
spa is sized to match the specific water flow
created by the pump. Should the need arise to
replace the filter or the pump, be sure that the
flow rates are compatible. Never operate the
spa if the filter is broken or missing. Never
replace a filter with one rated less than the
flow rate on the original filter.
6. DANGER – Risk of Injury
Do not remove suction fittings. The suction
fittings on this spa are sized to match the specific
water flow created by the pump. Should the
need arise to replace the suction fittings or the
pump, be sure that the flow rates are
compatible. Never operate the spa if the suction
fittings are broken or missing. Never replace a
suction fitting with one rated less than the flow
rate marked on the original suction fitting.
7. DANGER - Risk of electrical shock:
A Ground terminal (pressure wire connector) is
provided on the control box inside the unit to
permit connection of a minimum No. 8 AWG
(8.2mm2) solid copper bonding conductor
between this point and any metal equipment, metal
water pipe, metal enclosure of electrical equipment,
or conduit within five feet (1.5m) of the unit.
8. DANGER - Risk of Electric Shock. Install the
spa at least 5 feet (1.5 m) from all metal
s u rfaces. A spa may be installed within 5 feet of
metal surfaces if each metal surface is
permanently connected by a minimum No. 8
AWG (8.4) solid copper conductor to the wire
connector on the control box which is provided
for this purpose.
9. DANGER - Risk of Electric Shock. Do not
permit any electric appliance, such as a light,
telephone, radio, or television, within 5 feet
(1.5 m) of a spa.
10.WARNING - To reduce the risk of injury:
A. The water in a spa should never exceed 40˚
C (104˚ F). Water temperatures between 38˚ C
(100˚ F) and 40˚ C (104˚ F) are considered safe
for a healthy adult. Lower water temperatures
are recommended for young children and when
spa use exceeds 10 minutes.
B.Since excessive water temperatures have a
high potential for causing fetal damage during
the early months of pregnancy, pregnant or
possibly pregnant women should limit spa
water temperatures to 38˚ C (100˚ F).
C. Before entering a spa the user should
measure the water temperature with an
accurate thermometer since the tolerance of
water temperature-regulating devices varies.
D. The use of alcohol, drugs, or medication
before or during spa use may lead to
unconsciousness with the possibility of drowning.
PAGE 2
E. Persons suffering from obesity or with a medical
history of heart disease, low or high blood
pressure, circulatory system problems, or diabetes
should consult a physician before using a spa.
F. Persons using medication should consult
a physician before using a spa since some
medication may induce drowsiness while
other medication may affect heart rate, blood
pressure, and circulation.
11.WARNING - Prolonged immersion in water
that is warmer than normal body temperature
can result in a dangerous condition known as:
HYPERTHERMI A. The causes, symptoms,
and effects of hyperthermia may be described
as follows: Hyperthermia occurs when the
internal temperature of the body reaches a
level several degrees above the normal body
temperature of 98.6 degrees F. Th e
symptoms of hyperthermia include dizziness,
fainting, drowsiness, lethargy, and an increase
in the internal temperature of the body. The
effects of hyperthermia include: (1)
unawareness of impending hazard, (2) failure
to perceive heat, (3) failure to recognize the
need to exit the spa, (4) physical inability to
exit the spa, (5) fetal damage in pregnant
women, and (6) unconsciousness resulting in
a danger of drowning.
12.WARNING
• The use of alcohol, drugs, or medication can
greatly increase the risk of fatal hyperthermia
in hot tubs and spas.
• Persons taking medications which induce
drowsiness such as tranquilizers, antihistamines
or anticoagulants should not use the spa.
• Pregnant women and persons with a medical
history of heart disease, circulatory problems,
diabetes or high blood pressure should consult
their physician before using the spa.
• Children are especially sensitive to hot water.
At no time should children have unsupervised
access to the spa. The use of elevated decking
may encourage children to climb onto the
thermal cover — IT IS NOT DES I G NED AS A
SAFETY OR CHILD RESISTANT COV E R ! The
Spa comes with a thermal cover which is
provided with locking straps. INSTALL the locks
for your child’s safety.
MANUFACTURER’S DO’S AND DON ’ TS
Reading and understanding these warnings will
allow you to reduce the risk of causing inadvertent
damage to your spa, your surroundings, or
yourself. Read these warnings carefully.
DO Make sure the spa is connected to a Ground
Fault Circuit Interrupter (GFCI) . Refer to “Ground
Fault Circuit Interrupter Protection “ on pages 2.
Test the GFCI before each use.
DO Test the water with your hand before entering
the spa to be sure it is comfortable.
DO Remember that wet surfaces can be slippery.
Take care when entering and existing the spa.
Only enter by way of the step(s) in the spa. Do
not step on edges or filter lids.
DO Keep the thermal cover on the spa when it is
not in use, empty or full.
DO Maintain proper water pH (7.4-7.6) and clean filter
c a rtridge weekly. Refer to Water Maintenance section.
DO Take steps to prevent the intrusion of sand
and dirt into the spa.
DO Maintain water level to 1” above the highest
jets. The jets can spray water out of the spa if the
water level becomes too low.
DO Shut off circuit breaker to the spa before
draining the spa, while it is empty and while filling it.
DO Place only on surfaces that can withstand the
floor loading requirements of your tub. If you do
not know the rating of your floor, consult an
architect or engineer before filling.
DO Install the spa only on floors or areas that can
withstand repeated exposure to water (tile, brick, etc.)
DO NOT Store chemicals in the spa’s equipment
compartment.
DO NOT Open the electrical control box. They
are no user serviceable parts inside.
DO NOT Operate the spa without a GFCI located in line
for permanently connected spas or at the end of the
power cord on 110V units. The GFCI shuts off power in
the event of an electrical short. Refer to “Ground Fault
Circuit Interrupter Protection “ on pages 2.
DO NOT Use an extension cord on 110V units to
connect the spa to the power source. An
extension cord will cause a voltage drop which
may cause damage to the equipment.
WA RNING: The use of alcohol, drugs, or
medication can greatly increase the risk
of fatal hyperthermia.
SAVE THESE INSTRUCTIONS
PAGE 3
SET UP AND INSTALLATION INSTRUCTIONS
SITE SELECTION
Outdoor Installation
Your spa is completely self-contained. It can be
set up on a patio, deck, or indoor with special
consideration. See diagram on page 5.
Structure: The spa should always be placed
on a structurally strong, relatively smooth and
level surface. Concrete, bricks, stepping stone
or wood deck are acceptable permanent
surfaces. The majority of the weight of the spa
is placed under the foot well area of the spa.
This area must be firmly supported at all times.
Refer to specification section in the “Quick
Reference Guide” provide with this manual for
loading capacity.
Drainage: Drainage of water away from the spa
electrical compartment should be allowed. Do
not place the spa in an area where the water will
“puddle” around it. A self draining surf a c e
sloped 1 inch per 10 feet would be ideal.
Please take into account the following when
considering outdoor installation.
1. Local Building Codes.
2. Provide a smooth surface (tile, concrete,
wood, brick or sand).
3. Place your spa away from areas where
debris and dirt may be tracked into the spa.
4. Consider privacy and wind shielding.
A sheltered environment can result in lower
operating and maintenance costs.
5. It is recommended that the spa be placed
in a location where it can be easily
supervised when in use by children.
LOCAL CODES:
There may be certain restrictions and/ or
requirements that are particular to your locality.
110 VOLT MODELS
If your spa is provided with a GFCI protected
power cord, allow access to the GFCI located
at the end of the power cord. The 110 Volt
outlet and GFCI plug should be protected from
water intrusion from rain, sprinklers and
accidental spills. Do not use an extension cord.
Doing so will void the warranty.
Delivery Passageway: Doors, halls, stairs,
etc. may pose obstructions to deliver the spa.
Choose its intended site accordingly.
Indoor installation
Please give special consideration to the
following issues when installing your spa
indoors.
1. Install your spa on water resistant, non-slip
floor, preferably with a drain to remove the
water that is splashed from the spa. Do not
install on carpet or other material that will
be damaged by moisture.
2. Take into consideration the room humidity
which will exist due to high temperatures.
Providing natural or forced ventilation in the
room will help maintain comfort and
minimize moisture damage to the
surrounding environment.
3. Indoor second story above finished living
space should be avoided due to the
possibility of water and humidity damage.
4. Allow full access to the spa equipment for service.
ELECTRICAL RE QUIREMENTS
A ND INSTALLATION
The GFCI protected power cord can be
plugged into a 110V 15A grounded outlet. If
this outlet circuit also serves other appliances,
it may cause the breaker in the main house
panel to trip. If this occurs, you may need to
upgrade your circuit to 20 Amps or to add a
dedicated circuit. In either case, please consult
your licensed electrician.
220 VO LT MODELS
All 220 Volt models must be permanently
connected (hard wired) and GFCI protected
in accordance with local and national
electrical codes. All electrical wiring must
be performed by a licensed electrician
knowledgeable in the operation and wiring
of a GFCI protected systems.
PAGE 4
Spa
Location
1
6
2
3
4
5
CLEARANCES
CHECK THE FOLLOWING AREAS PRIOR TO SPA DELIVERY
1. STEPS - We suggest no more than six without a landing.
2. TREE BRANCHES - Clearance for spa passage.
3. TIGHT CORNERS - Make sure there is space to maneuver.
4. STORAGE SHEDS, DOG HOUSES, WOOD PILES - Remove out of the way.
5. GATES: CLEARANCE FOR PASSAGE OF SPA - Does gate need to be removed
from hinges?
6. OVERHANGS AND GUTTERS - Anything overhead, as well as drain pipe
locations, must allow for spa passage.
PAGE 5
1. The spa must be permanently connected
(hard wired) to the power supply. No
extension cords or plug-type connections are
to be used in conjunction with the operation
of the spa. Failure to supply power to the spa
that is not in accordance with these
instructions could create a potential health
hazard and will void both the manufacturer’s
warranty and the independent testing agency
listing.
2. The National Electrical Code (NEC )
requires that the power supply to this
spa must be a dedicated, ground fault
circuit (GFCI) protected circuit with no
other appliances or lights sharing power
on this circuit.
3. Refer to the wiring diagram posted inside the
electrical equipment door to determine the
current, voltage, and wire size requirements
for your spa.
4. THHN type wire is recommended. The wire
size for the distance of the wire run must
conform to NEC and local electrical codes.
5. To ensure proper connections use copper
conductors only.
8. Connect wires to terminal block (TBI) color for color.
All wires must be connected or damage may result.
TIGHTEN SECURELY!
9. A ground terminal (pressure wire connector)
is provided on the control box inside the spa
to permit connection of a minimum No. 8
AWG (8.4mm) solid copper bonding
conductor between this point and any metal
equipment, metal enclosures or electrical
equipment, metal water pipe or conduit,
within 5 feet (1.5m) of the unit as needed to
comply with local requirements.
IN-LINE GROUND FA ULT CIRCUIT
INSTA L LATION DIAGRAMS
All wires feeding the spa are to be the same
gauge. Ground wires are to be insulated. When
using a ground rod, the ground wire to the rod
should be #6 bare copper wire.
All 220 Volt spas require the use of an isolated
GFCI protected circuit. The installation of a
disconnect is required no more than ten (10)
visual feet from the spa and not less than five
(5) feet from the spa. This requirement is to
assure that the power cannot be inadvertently
turned back on when the power is disconnected
from the spa for any reason.
DO NOT USE ALUMINUM WIRE.
6. The spas’ power terminal strip is located
within the electrical control box.
Wire your spa per the diagram most similar to
your house panel.
220 Volts 3-wire systems:
7. Feed supply conductors through power
supply inlets provided on the spa and
install into the control box. Modifications
to the electrical equipment box are not
permitted. Drilling holes in the electrical
control box to provide access for wires in
areas other than those provided for will
void the manufacturer’s warranty and the
independent testing agency listing.
Note: 220 volt spas use 3 wires: Ground, L1
and L2
110-220 Volt 4-wire convertible systems:
Note: 110/220 volt spas use 4 wires: Ground,
L1, L2 and neutral when wired 220v. Only the
heater operates.
PAGE 6
MAIN PANEL
SPA TERMINAL
GFCI IN PANEL WITH SEPARATE NEUTRAL AND SOLID GROUND
TO PANEL
MAIN PANEL
SPA TERMINAL
GFCI MOUNTED IN PANEL AND DISCONNECT MOUNTED INSIDE
TO COMMON WALL WITH METAL STUDS OR WITH METAL
MOUNTING BOX.
MAIN
PANEL
SPA
TERMINAL
GFCI IN PANEL WITH WEAK GROUND OR ROMEX WITH
UNDERSIZED GROUND WIRE USED TO FEED
DISCONNECT
PAGE 7
MAIN
PANEL
SPA
TERMINAL
SEPARATE NEUTRAL & SOLID GROUND
MAIN
PANEL
SPA
TERMINAL
COMMON NEUTRAL GROUND BAR IN MAIN
MAIN
PANEL
SPA
TERMINAL
GFCI IN PANEL WITH COMMON NEUTRAL BAR AND/OR ROMEX
WITH UNDERSIZED WIRE USED TO FEED DISCONNECT.
PAGE 8
COVER INSTALLATION
Cover
Tie Down
Strap
Lock
Key
S c r ews (2)
INSTALLING THE SPA COVER
1. Position the cover squarely over the spa.
2. Position the locks for the tie-downs on the sides of the spa. You should allow approximately 1/2”
to 3/4” slack in the straps for ease of insertion into the locks and to allow for material shrinkage
during temperature changes.
3. Using the screws provided, attach the locks and insert the cover tie-down straps. Utilizing the
cover anytime the spa is not in use will reduce heat loss and thereby reduce the amount of
running time required to make up that loss by the heating system.
Keep cover fastened down at all times when not in use.
DANGER - RISK OF INJURY
To
1.
2.
3.
reduce the risk of potential injury:
Never leave a spa uncovered or unattended.
Never leave a spa cover unlocked.
Do not stand, sit, or lie on the cover.
ALWAYS RE M OVE SNOW FROM THE COVER. THE COVER HAS NOT BEEN DESIGNED TO
S U S PE ND THE WEIGHT OF WET SNOW.
PAGE 9
OPERATING INST RUCT IONS
NOTE: For best results, read each step
carefully and entirely before proceeding
to the next.
FILLING YOUR SPA
Do not turn on the power to the spa. Wipe the
interior of the spa with a damp, soft cloth to
remove any residue that may be on the
surface. Fill with a garden hose by inserting the
nozzle of the hose in the filter inlet. (After filling
is complete, remember to put the filter
cartridge in place prior to starting the spa.) As
the spa is filling, check in the equipment
access area for any leaks. On occasion, it may
be necessary to hand tighten a union fitting
that may have come loose during transit. Also
check that the gate valves are pulled out to the
open position and that the hose bib is closed.
Continue to fill to the water line.
3. If the GFCI trips by itself at any time, firmly
press the RESET button back into place and
perform the above tests. If this happens
more than once, DO NOT USE SPA. CALL
YOUR DEALER FOR ASSISTANCE.
TOP SIDE DIGI TAL CONTROL
TOP SIDE CONTROL L-50
WATER LINE
TESTING THE GFCI
The GFCI is a very important safety device
and the National Electric Code requires
that all spas are GFCI protected.
The GFCI shuts off the electricity in a fraction
of a second if there is a short anywhere in the
system. It is recommended that the GFCI be
tested prior to each use. Test as follows:
1. Push the TEST button on the GFCI. The
RESET button will trip out, the top side
digital control LED display will go out. If this
does not happen, DO NOT USE SPA.
CALL YOUR DEALER FOR ASSISTANCE.
2. If the GFCI tests properly, firmly push the
RESET button back into place. The top side
digital control LED display will come back
on. If this does not happen, DO NOT USE
SPA. CALL YOUR DEALER FOR
ASSISTANCE.
Your spa has been designed to be simple to
operate and maintain. It is equipped with stateof-the art digital control with LED readout to
show temperature and time. The digital control
has been factory programmed for your
convenience. Once properly connected, press
the jet button to activate the low speed of the
pump. The heater will come on and heat the
spa. Default factory- programmed temperature,
time and filtration hours are 102F, 12pm and
4 hours (F=4H) respectively. Those initial
settings can be changed by following the
instructions shown below.
A. Displaying Time or Water Temperature.
Pressing the "PROG" button will allow
switching the display between time and water
temperature.
B. Setting Temperature
1. Press the “PROG” button to display water
temperature.
2. Press the “UP” or “DOWN” arrow to select
the desired temperature.
PAGE 10
OPERATING INST RUCT IONS
3. Press the “PROG” button to exit the
programming mode.
C. Setting Time and Filtration Hours
1. Press and hold the “PROG” button for 5
seconds until the displayed hour starts
flashing.
The pump hi-speed therapy mode can be
activated during those cycles. The heater will
stay on if needed to bring up the water
temperature. Note that for 110 Volt spas, the
heater will turn off when you turn on the Hispeed therapy pump mode.
E. JET Button
2. Press the “UP” or “DOWN” arrow to select
the current hour.
3. Press the”PROG” button one more time to
display the minutes.
4. Press the “UP” or “DOWN” arrow to select
the current minutes.
5. Press the “PROG” button one more time to
display the filtration hours. F=4H (default)
will be flashing. Refer to “ Filtration Cycles”
section to determine the lengths of cycles
(F=4H or F=8H) you prefer.
6. Press the “UP” or “DOWN” arrow to select
the filtration cycle desired.
7. Press the “PROG” button to exit the
programming mode.
D. Auto Heat Operation
Your spa is equipped with a 2-speed pump. The
low speed operates during filtration and heating
cycles. Your selected water temperature will be
maintained automatically 24 hours a day. The
electronic thermostat will monitor your water
temperature at the top of each hour by cycling the
low speed pump for 2 minutes. If the spa water
temperature is below the set temperature, the
heater will be activated until the water
temperature reaches the set temperature, at
which point both low speed pump and heater will
turn off. If the water temperature is at the set
temperature, the low speed pump will turn off at
the end of the 2 minutes. The spa water will heat
about 1 to 3 degrees F per hour for 110 Volt
system and 3 to 5 degrees F for 220 Volt systems.
The maximum temperature is set at 104 F.
Your spa is equipped with one or two
therapy pumps that can be activated as follows:
Single Pump Systems:
1. Press "JET" to activate the Relaxation
Therapy mode. (Low speed pump).
2. Press "JET" a second time to activate the
Power Therapy mode. (High speed pump).
3. Press “JET button a third time to turn the pump
off. Note that the low speed pump will remain
on if the water temperature is below the set
temperature or if it is during filtration hours.
Note that for safety, Jet Power Therapy mode will
turn off after 30 minutes. Reactivate as needed.
Dual Pump Systems:
1. Press “JET” to activate the Relaxation
Therapy mode. Low speed pump)
2. Press “JET” to activate pump #1 Power
Therapy mode. (High speed pump #1)
3. Press “JET” to activate pump #2 Power
Therapy mode. (High speed pump #2)
4. Press “JET” to de-activate pump #1.
5. Press “JET” to de-activate pump #2.
Note that the low speed pump will remain on if
the water temperature is below the set
temperature or if it is during filtration hours. For
safety purposes, Jet Power Therapy Mode will
turn off after 30 minutes. Reactivate as needed.
ALWAYS CHE CK THE WAT ER TEMPERATURE
PRIOR TO EN T ERING INTO YOUR SPA.
PAGE 11
OPERATING INST RUCT IONS
F. LIGHT Button
Turns the spa light ON and OFF. If left ON, the light
will automatically go OFF after 9 hours.
G. Auxiliary Button
This button is not operational on U100 series spas.
H. Filtration Hours
Your spa digital control has an electronic timer
that has been pre-programmed to automatically
run the filtration low speed pump 2 hours twice
a day for a total of 4 hours (F=4H), from 8am
to 10am and from 4pm to 6pm. You have the
option of increasing the filtration time to 8 hours
per day (F=8H, from 6am to 10am and from
6pm to 10pm) depending on user load and on
the type of sanitizing system you use. For
instance, proper use of an ozonator requires 8
hours a day. To change your filtration time to 8
hours, please refer to section “B. Setting Time
and Filtration Hours”.
The heater will come on as needed during filtration
hours to maintain the water temperature. Note that
filtration will also be provided during the heating cycles
when the electronic thermostat monitor water
temperature at the top of each hour and maintain the
low speed pump when additional heat is needed.
I. Memory
The temperature setting that is entered into your
spa digital topside control are permanently
retained in its solid state memory. In the event
of a power failure, the temperature and time
settings will be captured and held until power
returns. The temperature setting at the time of
the power failure will be restored when power
returns. You will have to reset the time to actual.
J. Resetting Your Spa
Like your PC at home, your spa electronics could
get corrupted by electrical surges or spikes, or by
low voltage, resulting in improper operations.
Anytime there is reason to believe that your spa
system is not operating properly, please follow
the following resetting procedure:
1. Turn the power to the spa off for 5 full minutes.
2. Turn the power back on.
3. Press “PROG” to show time.
4. Press and hold the “UP” arrow for 5
seconds. The top side display will show
12:00 PM as soon as you release the “UP”
arrow indicating a successful reset. The
set temperature and filtration hours will
be reset to their factory pre-programmed
settings of 102F and 4HR respectfully.
PAGE 12
JET OPERATION
Your spa is designed with a unique jet system to allow you to select a wide variety of massage patterns.
The following is a description of the various types of jets and their operation you may use to tailor your
spa to your specific massage needs.
A) THREE WAY POWER DIVERTER VALVE
B) TURBO MASSAGE JET
The Power Diverter Valve allows water to be
diverted to a zone of jets or the Turbo jet
exclusively, or to both combined. Turning the
diverter to the right or the left will divert all the
water to a bank of jets or the Turbo jet for
maximum output. When left in the center,
water will be flowing through both. For flow
diagram, please refer to your spa “ Quick
Reference Guide” provided with this manual.
The Turbo massage therapy is great for working
out those hard-to-relieve muscle knots and to
create swirling whirlpool effect in the spa. The
Turbo Massage jet pressure can be adjusted by
rotating the Power Diverter Valve, or by
adjusting Air Control towards the center.
C) AIR CO N T R O L
The Air Controls are used to introduce air into
the water jet stream. They allow the user to
increase (open) jet pressure or decrease
(close) jet pressure as desired.
PAGE 13
Directional Quad Stream Jet
Rotational Swirl Jet
D) DIRECTIONAL AND ROTATIONAL MASSAGE JETS
When the pump is on and the 3-way diverter valve is directed to the bank of jets, the Directional
Quad jets and Rotational Therapy jets will be operational. The nozzle of the Directional Quad jets
can be adjusted to direct the flow to specific parts of your body. The Rotational jets provide a
“swirling” type therapy. The water pressure can be adjusted in both jets by rotating the outer rim of
the jet clockwise for minimum pressure and counter clockwise for maximum pressure. Water
pressure can also be varied by opening or closing the air control.
For cleaning purposes, these jet faces can be removed by depressing locking tab and pulling away
from jet body. Re-install it by pushing the face back in place.
Mini Directional Massage Jet
Tension Ease Jet
E) MINI DIRECTIONAL MASSAGE JET AND MINI ROTATIONAL JET.
These jets are used for back, neck and shoulder massage. They deliver a firm pinpoint jet stream of
massaging action that are directed to specific areas of the neck or shoulders. They can be pressure
controlled by rotating the jet face or by opening and closing the air control valves.
For cleaning purposes, these jet faces can be removed by grabbing outer face and pulling away from
jet body. Re-install it by pushing the face back in place.
PAGE 14
SAFETY FEATURES
A. Freeze Protection
If the temperature in the spa plumbing falls below 50 degrees Fahrenheit (10 degrees celsius), the
water pump will turn on low speed and run for 30 seconds. After 30 seconds, if the water is still at
50 F, the heater will turn on and raise the temperature 10 Degrees. The top side control will display
the message "ICE" to indicate potential freeze conditions.
B. Flow Protection
If the flow of water through the heater is insufficient, the spa controller will automatically turn off the
heater to prevent overheating. The display will show "FLO", indicating a flow restriction caused by a
clogged filter or pump impeller, a malfunction of the pressure switch or a defective pump motor. Refer
to the Trouble Shooting Chart. If you cannot pinpoint the cause, Call Your Dealer for technical assistance.
C. Overheat Protection.
If a malfunction occurs and the spa water temperature reaches 112F, the pump and heater will turn
off. DO NOT ENTER THE WATER. Remove the cover and allow the water temperature to cool down
to 104 F. Reset the system by holding the "UP" arrow for 5 seconds. See "Resetting Your Spa" page
12. The pump and heater will start normal operation. If this happens a second time in a row, T URN
THE POWER TO THE SPA OFF AND CALL YO UR DEALER FOR ASSISTANCE.
If there is an overheat condition in the spa heater, the display will show the message "HILI". DO NOT
ENTER THE WAT E R. Remove the cover and allow the water to cool down to 104F. Then reset the system
by holding down the "UP" button for 5 seconds. See "Resetting Your Spa" page 12. If the "HILI" message
returns, TURN THE POWER TO THE SPA OFF AND CALL YO UR DEALER FOR ASSISTA N C E.
PAGE 15
SPA MAINTENANCE
Your spa is manufactured with the highest quality and most durable materials available.
A spa care and maintenance program is recommended to increase your comfort, maintain
the spa’s reliability, and protect your investment.
FILTER MAINTENANCE
Your Spa is designed with the most efficient
top loading filtration system in the industry.
Filter maintenance is the most critical factor in
keeping your spa water clean.
TO CLEAN THE FILTER
(NOTE: Never run the spa without a filter installed)
Remove the skimmer basket and the cartridge.
Spray it with a garden hose. It will be necessary
to rotate the cartridge while spraying so as to
thoroughly remove the debris lodged between
the filter pleats.
After allowing to dry, inspect the cartridge for
calcium deposit (scaling) or an oil film. Rapid
mineral build-up from hard water, or oil buildup from the use of oil-based water scent or
body oil may coat the filter cartridge. A filter
cleaner to soak the cartridge is available from
your local Spa dealer and should be used as
part of your spa maintenance. Use a rag to
remove any debris at the bottom of the filter
housing. Replace the cartridge in the filter
housing. We recommend the use of a spare
filter. This way one can be soaking and
cleaning while you continue to enjoy the use
of your spa.
D RA INING YO UR SPA
Detergent residues from bathing suits as well
as soap film from your body may gradually
accumulate in the water. Foam inhibitors will
suppress the foam but will not remove the
soap from the water. Eventually, the soap
build-up in the water will concentrate enough
to leave an unclean feeling on the user’s skin,
causing sudsing and make the water
impossible to clarify. Depending on the
amount of soap input, the spa water should
last between two and three months.
TO DRAIN YO UR SPA
Turn the power off at the GFCI breaker. Attach
a garden hose to the bib located in the
equipment department of the spa. Position
the garden hose in your desired draining area.
Careful not to drain into flowers or plants. The
spa will empty by gravity. Siphon or scoop out
the balance of the water.
IMPORTANT: Spa water with a high sanitizer
level may harm plants and grass. If you are
draining your spa for the winter, be sure to
fully drain water from the pipe by
disconnecting the two unions at the gate
valves found by each pump. Drain the water
from the pump by removing the pump plug.
Then reinstall the pump plugs. Remove the
filter and clean as required. Inspect the spa
shell and clean as required.
Refill the spa BEFORE restoring power to it.
W IN T E RI Z ING YO UR SPA
Your Vita Spa has been designed and engi n e e r e d
for year-round use in any climate. If the spa will not
be used for prolonged periods of time, contact
your local authorized service station to properly
drain and protect your spa.
EXCEL-PLUS CABINET MAINTENANCE
The exterior of your Vita Spa cabinet is
made from a newly formulated high
strength material that is factory stained and
sealed. Depending on the location and
exposure of the spa to nature’s elements, it
is recommended that you clean the cabinet
once or twice a year with warm water and
a mild soap.
COVER MAINTENANCE
Your cover is manufactured from a durable
marine grade, UV resistant material. Even so,
monthly cleaning and periodic conditioning is
recommended to maintain its beauty. To clean
and condition the vinyl cover: Lightly spray the
cover with a garden hose to rinse it and
remove the debris. Using a large sponge or
PAGE 16
SPA MAINTENANCE
soft cloth and a mild soap solution (1
teaspoon dish washing liquid with 2 gallons of
water), scrub lightly in circular motion. Then
rinse it thoroughly with plenty of water.
Condition the vinyl after cleaning by applying a
thin film of vinyl conditioner. NOTE: To
remove tree saps, use lighter fluid (not
charcoal lighter but the kind used in cigarette
lighters). Use sparingly and rinse with mild
soap solution afterwards. Wipe dry.
C A RE OF AC RYLIC SURFAC E
To maintain the surface of your spa, simply
clean with a soft damp cloth (a mild detergent
is okay) or with any glass cleaner. DO NOT
clean the surface with any type of abrasive as
it will dull the surface and natural luster of the
acrylic. DO NOT use any type of oil based
solvent. Such products can be very harmful to
the surface of the spa and will void the surface
warranty of the spa.
SPA LIGHT COLO RED LENS REMOVAL
In your owners packet you will find colored
lenses for your spa light. They can easily be
installed or removed by placing them over the
spa light and gently pushing on the outer edges
to install and pulling along the edges to remove.
SPA LIGHT
LIGHT BUL B
LIGHT BULB RE PLACEMENT
1. Turn off the power to the spa.
2. Remove the front panel of the spa.
3. Locate the spa light.
4. Turn the bulb counter - clockwise 1/4 turn
to remove from its socket
5. The replacement bulb is locked into place
by turning it clockwise 1/4 turn.
6. Close up the cabinet and turn the power back on.
7. Check the Top Side display and adjust the time.
DIVERTER VALVE
Over a period of time sand or grit may intrude
into your spa. The diverter valves may become
difficult to turn. It is important that the debris
be removed as soon as possible to avoid
damage to the valve.
1. Turn off the power to the spa.
2. Remove the diverter handle by pulling
upward and gently rocking it.
3. Grasp the collar and turn it counter-clockwise.
4. Lift the valve body up.
5. Wipe the valve body and interior walls of
the valve with a soft cloth.
6. Inspect the valve and valve walls for any
grooves caused by the debris.
7. Using a fine grit sandpaper, smooth down
any deep furrows.
8. Wipe the valve and wall down with a damp
cloth and remove any debris left behind.
9. Lubricate the valve body with a waterproof lubricant.
10.Reassemble the valve and restore the
power to the spa.
11. Check the Top Side display and adjust for time.
PAGE 17
WATER QUALITY AND MAINTENANCE
GENERAL GUIDELINES
QUALITY MAINTENANCE
FOR
WATER
Maintaining water quality within specific limits
will enhance your enjoyment and prolong the
life of the spa. Safe, comfortable and clean spa
water is a fairly simple task to achieve, but it
does require attention because of the
numerous factors that can alter it. There is no
one formula to be followed because of the
variables, i.e. quality of the water used to fill
the spa, water temperature, user load, etc. For
specific guidelines for water quality
maintenance, consult your local Spa dealer
who can assist you to develop a program
based on your specific needs. Disregard for
water maintenance will result in poor soaking
conditions, damage your spa investment, and
possibly void your warranty.
SPA WATER MAINTENANCE CO N S I STS OF
THREE SEPARATE, EAS ILY DEVELOPED
PR O G RA M S :
Sanitizing and maintaining a safe level of
sanitizer in the spa water. Balancing the pH and
maintaining the recommended mineral content
level. Achieving and maintaining water clarity.
SANITIZING
To destroy bacteria and organic compounds in
the spa water, a sanitizer must be used
regularly. The use of ozone as an oxidizer has
proven to be an effective method to help
maintain water cleanliness, but a residual
chemical sanitizer such as bromine, the most
common sanitizer used in spas, must be used
in conjunction with ozone. Do not drop
bromine tablets directly in the spa. The use of
a floater is required to dispense safely and
properly the right amount of bromine in the
spa water. A bromine residual of 2 to 3 PPM
is generally considered desirable. A two-part
bromine system or granular chlorine (Dichlor)
are also acceptable sanitizers.
pH CONTROL
pH is a measure of acidity and alkalinity of the
spa water. The recommended pH for spa
water is 7.4 to 7.6 PPM.
Below 7.0
(considered neutral), the spa water is acidic
and can cause damage to the heating system.
Above 7.8 the water is too alkaline and can
result in cloudy water and scale formation on
the spa shell, heater and cover.
IMPORTANT: NEVER USE CHLO RINE
TA BL ETS (TRI C HLOR) IN YO UR SPA.
This chemical can have an extremely corrosive
effect on certain materials in the spa. Also, the
use of liquids, chlorine or acid, are not
recommended. Damage caused by use of any
chemical, is not covered under the spa
warranty.
PAGE 18
IMPORTANT WATER MAINTENANCE PROCEDURES
DAILY
3 days a week
Check water level. Keep water above bottom of skimmer door
and a minimum of 1” above highest jet.
Check and adjust chlorine level to 1.0 to 3.0 ppm
if chlorine is used as sanitizer. If bromine is used, check weekly. If
Sparkle Clear is used, check weekly.
W EEKLY
Test the spa water using 3-way water test strips
Adjust pH and total alkalinity. pH: 7.4 to 7.6 (ideal 7.6).
Once a week
Total Alkalinity: 80 to 120 ppm
Maintain 1.0 to 3.0 ppm bromine or free chlorine.
Add 1 ounce of additive, such as “Spa Defender,” to prevent
calcium build-up.
Calcium hardness: 120 to 250 ppm.
Spray filter element to remove loose particles.
MON T HLY
Four to six
weeks
Two to three
months
Inspect and clean the spa filter cartridge. It is important to
maintain your spa filter cartridge and keep it clean and free of
particles which can restrict water flow. If the filter is not cleaned on
a regular basis, the filter may clog and restrict water flow, which
causes improper filtration and poor jet performance. See “Filter
Cleaning” instructions.
Drain your spa. Follow the procedures outlined in “Draining Your
Spa”and clean it following the procedures on page 16. When
refilling your spa, be sure to follow the procedures outlined in
“Balancing Your Spa Water” on the next page.
PAGE 19
WATER MAINTENANCE
BALANCING THE SPA WAT ER
Water treatment is an important factor in the
enjoyment of your spa. Proper water
sanitation is essential to your health as well as
permitting years of trouble-free use of your
spa. The most common water chemistry
problems that can damage your spa are:
BALANCING YO UR SPA WATER
The instructions below will assist you with
balancing the spa water for the first time. You
will need the following items to balance your
spa water.
1. “3-WAY TEST STRIPS”
1. Improper pH maintenance. pH balance is
critical to proper water maintenance. Too
low of a pH level will result in corrosion of
the spa’s components.
2. Not pre-dissolving chemicals before adding
to the water.
2. “PH-UP” and”PH-DOWN” for pH control.
3. “MINERAL SURFACE PROT EC TOR” for
Calcium and Scale control.
4. “METAL INHIBITOR” for breakdown of
mineral deposits.
3. Use of improper chemicals.
4. Over chlorinization. Sodium dichlor is the
recommended type of sanitizer. Sodium
dichlor dissolves easily and has a neutral
pH, which minimizes the effect that the
addition of a sanitizer has on a pH balance.
Trichlor compounds are not recommended
because they have a very low pH, and are
very potent and difficult to dissolve.
5. “POTASSIUM PEROXY MONOSULFATE” for
shock treatment.
6. “BROMINE” or “CHLORINE” for sanitizing
the spa water.
PAGE 20
BALANCING THE SPA WAT ER
Please read “WATER MAINTENANCE”
then follow these easy steps:
1. Fill your spa until the water level is 1 inch
above the highest jet. It is NOT advisable to
use softened water in your spa, as may
become corrosive.
2. Add a 1/2 pint of Spa Metal Inhibitor to
prevent iron or copper deposits from
staining the finish of your spa. If your water
is known to contain high concentrations of
these metals it may be necessary to add an
additional quantity of Spa Metal Inhibitor.
3. Use a 3-Way Spa Water Test Strip or test kit
to measure the pH and Alkalinity of your
water. The following instructions utilize test
strips for testing. Immerse the test strip in
the spa water, following the instructions on
the test strip container label. Compare the
strip to the label to determine the
condition of the spa water.
4. If the Alkalinity is not within the acceptable
range (80 to 120 ppm) it should be
adjusted first. If it is low, raise the alkalinity
by adding PH-UP 1 oz. at a time, retesting
until the alkalinity reaches 120 ppm. If the
alkalinity is high, it should be lowered by
using PH-DOWN 1oz. at a time.
5. After the alkalinity is properly adjusted, the
pH is next. If the pH is above 7.8, use PHDOWN (1 oz. at a time) to lower it to the
acceptable range. It is extremely important
to NEVER allow the pH of your spa water
to be under 7.0, as this can severely
damage your equipment and will void the
warranty.
6. Add Sanitizer, either chlorine or bromine.
For Chlorine: Follow the directions on the
bottle. Chlorine dissolves rapidly; you
should get a reading on the test strip within
minutes of application. For Bromine: Follow
the directions on your floating brominator.
It is necessary to add sodium bromine only
when the spa is being filled. Bromine
tablets erode slowly, and it may take
several hours before you will get a reading
on the test strip. It may be necessary to
adjust the floating brominator.
7. To properly maintain the chemical balance
of your spa, follow the 3 day a week
program outlined on page 19.
PAGE 21
BALANCING THE SPA WATER
ALKALINITY
3 DAY A WEEK SPA CARE PROGRAM
VERY LOW
MONDAY
1. TEST THE WATER USING “3-WAY SPA
WATER TEST STRIPS”.
HIGH
180
VERY HIGH
240
TOO ALKA L INE 8.4
SCALING ZO NE
8.2
ADD pH DECREASER
TO LO W ER pH
7.8
COMFORT ZO NE 7.6
7.4
ID EA L
7.2
WEDNESDAY
1. Nothing required if Bromine is used
as sanitizer. Check and adjust
Chlorine level if Chlorine is used.
TOO ACIDIC
ppm
1. Nothing required if Bromine is used
as sanitizer. Check and adjust
Chlorine level if Chlorine is used.
NOT E: The above table is an
example only. Actual spa usage will
determine the amount of chemicals
proper
chemical balance.
PAGE 22
7.0
6.8 ADD pH INCREASER
CORROSIVE
TO RA ISE pH
ZONE
SANITIZER LEVEL
FRIDAY
maintain
ADD SO D IUM
BISULFATE TO
DECREASE
pH LEVEL
4. Add 1 ounce of “METAL SURFACE
PROTECTOR” to prevent calcium build up.
to
IDEAL
120
3. Maintain 1.0 to 3.0 ppm Bromine or
free Chlorine.
required
ADD SO D IUM
BI CA RB O N ATE
TO IN C RE A S E
80
ACCEPTA BL E
ZONE
2. Adjust pH and total alkalinity - Refer
to pH and total alkalinity on label of
“PH-UP” and “PH-DOWN”.
5. Shock treat with 2 ounces of “POTASSIUM
PEROXY MONOSULFATE”, a non-chlorine
shock, every week as needed.
0
5.04.03.02.01.00-
DO NOT USE SPA UN T IL TEST KIT
READING IS BELOW 5.0 ppm
RECO MMENDED LEV EL
S A FE
DO NOT USE SPA
ADD SANI T IZER TO REACH
RECO MMENDED LEV EL
WATER MAINTENANCE DO’S AND DON’TS
DO Add all chemicals slowly with the hydro
jets operating in high speed.
DO Use care when handling chemicals.
DO Store granulated chlorine in a cool, dry
place to maintain the chlorine’s freshness.
Granulated chlorine will degrade if stored
improperly or for a long period of time. Do not
store in sunlight.
DO Maintain total alkalinity level within the
recommended range of 80 to 120 ppm. The
calcium hardness level should be maintained
in the 120 to 250 ppm range.
DO Maintain the pH level within
recommended range of 7.4 to 7.6.
the
DO Maintain proper chemical balance to reduce
the risk of catching or spreading infection.
DO Use granulated chlorine/bromine
produced specifically for portable spas.
DO NOT Use swimming pool chemicals in your spa.
DO NOT Use household bleach (liquid
sodium hypochlorine).
DO NOT Use swimming pool (muriatic) acid to
lower pH. Many swimming pool water care
products can cause damage to spa and equipment.
DO NOT Allow anyone to be in the spa while
chemicals are being added or dissolving.
DO NOT Use incorrect products such as Trichlor,
which has a very low pH (2.6), dissolves very
slowly, is highly concentrated, and was designed
for concrete or plaster swimming pools. It will
cause damage to your spa!
CHEMICAL SAFETY INSTRUCTIONS
When using chemicals, read labels carefully
and follow directions precisely. Though
chemicals protect you and your spa when
used correctly, they may be hazardous in a
concentrated form. Observe these guidelines:
DO Accurately measure and use the exact
quantities specified, never more.
DO Handle all containers with care. Store in a
cool, dry, well ventilated place.
DO Keep chemical containers closed at all
times when not in use. Replace caps on
proper containers.
DO Allow only a responsible person to handle spa
chemicals. Keep them out of the reach of children.
DO Follow the emergency advice on the
product label in case of accidental contact, or
if the chemical is swallowed. Call a doctor or
local Poison Control Center. If a doctor is
needed, take the product container along so
that the substance can be identified.
DO NOT Inhale fumes or let chemicals come
in contact with your eyes, nose or mouth.
Wash your hands after use.
DO NOT Let chemicals get on surrounding
surfaces or landscaping. Don’t use a vacuum
cleaner to clean up chemical spills.
DO NOT Smoke around chemicals. Fumes
may be highly flammable.
PAGE 23
SPA WATER TROUBLESHOOTING
SYMP TOM
PR O BA BLE CAUSE
SOLUTIONS
Cloudy Water
Inadequate filtration/dirty filter
Improper sanitation
Clean filter with a filter cleaner or
degreaser.
Shock the spa with “POTASSIUM
PEROXY MONOSULFATE”.
Increase sanitizer to recommended level.
High pH and/or high alkalinity
Adjust pH; add “PH-DOWN”.
Excessive oils/organic matter
Suspended particles/organic matter Use clarifier
Overused or old water
Wa ter Odor
Excessive Organics. Too many Shock the spa with “POTASSIUM
chloramines
bromamines
- PEROXY MONOSULFATE”.
insufficient free available chlorine
Improper sanitation
Increase
sanitizer
recommended level.
Raise pH with “PH-UP”.
Low pH
Chlorine Odor
Drain the spa, clean and refill.
level
to
Too many chloramines-insufficient Shock the spa with “POTASSIUM
free available chlorine
PEROXY MONOSULFATE”.
Low pH
Adjust pH; raise pH with “PH-UP”
Musty Odor
Bacterial or algae growth
Shock the spa. If problem is visible,
draining and cleaning may be required.
Foaming
Buildup of body oils, lotion and Add defoamer, or drain and refill.
chemicals resulting in soap or
detergent
Overused or old water
Drain and refill.
Excessive organics
Shock with “POTASSIUM PEROXY
MONOSULFATE”.
Organic Buildup/
Body oils and dirt
Scum Ring Around
The Tub
Inadequate filtration
Wipe off scum with a clean rag or use
mild detergent. If needed, drain, refill
spa, and adjust water.
Clean filter with a filter cleaner or
degreaser.
Algae
Shock with “POTASSIUM PEROXY
MONOSULFATE”, adjust pH.
Shock with “POTASSIUM PE R OX Y
MONOSULFATE”, maintain sanitizer at
recommended level.
High pH
Low free chlorine/bromine
PAGE 24
SPA WATER TROUBLESHOOTING
SYMP TOM
PROBA BLE CAUSE
SOLUTIONS
Eye Irritation
Low pH
Raise pH with “PH-UP”.
Insufficient
free
chlorine/bromine
available
Skin Irritation/Rash Unsanitary/polluted water.
Chlorine/bromine level too high
(above 5ppm FAC).
Shock with “POTASSIUM PEROXY
MONOSULFATE."
Maintain recommended sanitizer
residual at all times; super-chlorinate.
Allow chlorine/bromine level to drop
below 5 ppm before using spa.
Stains
pH or total alkalinity too low.
Adjust pH and total alkalinity; use
sequestering agent; drain and clean
with appropriate product.
Scale
High iron or copper in water
source.
Use sequestering agent for metals;
adjust water
Too much calcium dissolved in
water pH
Adjust total alkalinity and pH levels
by adding the appropriate sodium
bisulfate product; with concentrated
scale deposits, drain the spa, clean the
liner (as outlined in Liner Clean Up),
refill the spa and balance the water.
PAGE 25
DIAGNOSTIC & TROUBLESHOOTING
Resetting Your Spa
Like your PC at home, your spa electronics could get corrupted by electrical surges and operate
improperly. If your spa system is not operating properly or shows any of the following messages,
please reset it before calling for service to see if the malfunction disappears.
Turn power off for 5 full minutes –then– Turn power back on –then– Press "PROG" to show time
–then– Hold "UP" for 5 seconds. Display will show 12:00 PM, indicating a successful reset (reboot).
SYMP TOM
ME A NING
AC T I O N
Spa Inoperative
Power failure outside of spa.
Check power source Breaker and GFCI;
Reset breaker/GFCI. Call Electrician if it
will not start.
FLO
Lack of water flow through
Heater.
Remove filter and check for debris in
filter and filter adapter. If ”FLO” remains
check for closed gate valves or see
priming the pump.
HILI
a. Overheating detected in spa
water. Spa pumps and heater will
turn off at 112F for overheat
protection. HILI message is not
displayed. DO NOT ENTER THE
WATER.
See page 15 (Overheat Protection).
Remove the spa cover and let the
water temperature cool down to 104F.
Reset as shown above "Resetting Your
Spa". If your spa reaches 112F again,
contact your dealer for service.
b. HILI message appears if the
high-limit sensor detects 118F at
the spa heater. DO NOT ENTER
THE WATER.
Turn off all power to the spa and
contact your dealer for service.
ICE
Water in plumbing below 50 F
Call for service if spa fails to
come on.
No action required. Pump will come
on to circulate water and then heater.
Heater will stay on until water reaches
60 F or set temperature.
LS=0 or LS=S
Water temperature sensor
Reset spa. If message comes back, call
for service.
SS=0 or SS=S
High Limit sensor
Reset spa. If message comes back, call
for service.
PB
Break in communication.
Reset spa. If message comes back, call
for service.
MESSAG E
PAGE 26
MAINTENANCE LOG
Use this section to keep a record of when you perform any maintenance on your spa.
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MAINTENANCE LOG
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MAINTENANCE LOG
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PAGE 30
LIMITED REPLACEMENT WARRANTY
U100 SERIES
Vita International extends this limited warranty solely to
the original Purchaser of any self-contained U100 Spa
Series installed within the United States or Canada.
SPA SHE L L: Vita International warrants its shells
against loss of water due to defects in materials
and workmanship for ten (10) years from the
o r i ginal date of purchase.
The acrylic surface is warranted against blistering,
cracking and chipping resulting from a defect in
the acrylic surface material for a period of five (5)
years from the original date of purchase.
COMPONENT WARRANTY
Vita International warrants all factory installed
electrical components– pumps, blowers, and
control system – and plumbing components – jets,
controllers– to be free from defects in materials
and workmanship for a period of two (2) year from
the original date of purchase. The plumbing
infrastructure, such as glued joints, pipes and hoses
are also warranted to be free from defects in
material and workmanship for a period of two(2)
year.
Wearable components such as filter cartridges, light
bulbs, fuses and headrests are not covered under
this warranty but are warranted to be free from
defects in material and workmanship at the time of
the original delivery.
Covers, as supplied by Vita International, are
warranted to be free from manufacturing defects
for a period of (1) year.
Dealer added options are excluded from this warranty.
WARRANTY PERFORMANCE
In the event of a defect covered by this warranty,
notify your local spa dealer within 10 days of the
time the defect is discovered. Upon proof of
purchase by dated purchase receipt, Vita
International or its authorized representative will
correct the defect within the terms and conditions
contained in this warranty. There will be no charge
for in-home service labor during the first year. You
may be assessed reasonable repairperson travel
charges. Vita International, at its sole option, may
elect to substitute a spa or component of equal
value, either new or reconditioned, to correct a
defect. Such replacement shall assume, as its
warranty, the remaining portion of the warranty on
the original product. If the entire spa needs to be
substituted because the repair is not feasible or the
repair can not be performed in the field, reasonable
costs to pick up the defective spa and return it or
delivering and installing the replacement spa will be
the responsibility of the spa owner.
EXCLUSIONS
This warranty is void if Vita International or its
representative determines that the spa has been
subjected to any alterations or repairs by anyone
other than an authorized representative of Vita
International. This warranty shall also be voided if
there is evidence that the spa has been subjected to
misuses, abuses, negligence, improper installation or
operations other than in accordance with the
instructions in the owner’s manual, including but not
limited to damage to components caused by
improper pH balance or other improper water
chemistry maintenance, (use of chlorine based
products other than dichlorine voids all warranties) or
by failure to maintain and clean the filtration system;
damage to components or spa surface caused by
operating the spa at water temperatures outside the
range of 32 degrees F (freezing) and 120 degrees F
(excessive heat); damage to the surface caused by
leaving the spa uncovered while empty of water and
in direct exposure to sunlight; damage caused by
improper or incorrect electrical hookup,
modifications to internal electrical assembly boxes
and grounding system, the spa must be installed by
licensed professionals in non--conformity with state
and local codes. Vita International is not responsible
for spikes, damage caused by Acts of God or
conditions beyond our control.
DISCLAIMER
Except as expressly provided, there shall be no
other warranty or obligation, expressed or implied,
oral or statutory. No dealer or other person has
the authority to make any warranties or
representations covering Vita International or its
products. Vita International and its representatives
shall not be liable for any injury, loss, cost or other
damage, including but not limited to, loss of use,
inconvenience, costs of removal of spa or fixtures
or any other incidental or consequential costs,
expenses or damages. Under no circumstances
DM Industries Ltd.'s Service Center
Toll Fr e e at: (800) 316-7886
LIMITED REPLACEMENT WARRANTY
U100 SERIES
shall Vita International or any of its representatives
be held liable for injury to any person or damage
to any propert y, however arising. Some states do
not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations
or exclusions may not apply to you. This warranty
gives you specific legal rights. You may also have
other rights, which vary, from state to state.
CUSTOMER SERVICE
Contact your dealer or local authorized repair
center for service. If you do not know who your
local dealer is, contact Vita International’s Technical
Service Division at (305) 685-2063.
This warranty is effective for
manufactured after March 1, 2004.
spas
DM Industries Ltd.'s Service Center
Toll Free at: (800) 316-7886
MIAMI FLORIDA
Vita International, Ltd., 2320 Northwest 147th Street, Miami, Florida 330 54
Phone: (305) 685-2063 or (305) 908-8187 • Toll Free: (877) 240-9457 • FAX: (305) 685-9794
www.vitaspa.com
U100-04-0621
© 2004 DM INDUSTRIES • ALL RIGHTS RESERVED