Dell Adamo 13 Specifications

System and Support
Information
Setting Up Your Computer
Basic Specifications
Getting Help
Terms and Conditions of Sale
Limited Warranties and Return Policy
Software Licence Agreement
Safety Information
Environmental Information
Regulatory Notice Information
Regulatory Model: P02S
Regulatory Type: P02S001
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you
make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to
hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property
damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written
permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Adamo, XPS,
PowerEdge, PowerConnect, PowerVault, Vostro, OptiPlex, Latitude,
Dell Precision, and CompleteCare are trademarks of Dell Inc.; Intel and
Centrino are registered trademarks and Core is a trademark of Intel
Corporation; Bluetooth is a registered trademark owned by Bluetooth
SIG, Inc. and is used by Dell under license; ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY
STAR partner, Dell Inc. has determined that products with the Energy
Star label meet the ENERGY STAR guideline for energy efficiency.
Other trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks
and trade names other than its own.
October 2009
P/N G676R
Rev. A01
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Contents
Setting Up Your Computer . . . . . . . . . . . . . . 7
Basic Specifications . . . . . . . . . . . . . . . . . .10
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .18
Technical Support and Customer Service . . . . . . . . . 18
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dell Support websites . . . . . . . . . . . . . . . . . . . . . . . 19
Dell Support e-mail addresses. . . . . . . . . . . . . . . . 19
Dell Marketing and Sales e-mail addresses . . . . 20
Anonymous file transfer protocol (FTP) . . . . . . . . 20
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Diagnostic Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
U.S. Terms and Conditions of Sale . . . . . . .22
Direct Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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Limited Warranties and Return Policy . . . .30
Limited Warranty for Dell-Branded
Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . 30
What is covered by this limited warranty?. . . . . . 30
What is not covered by this limited warranty? . . 30
Dell Return Policy (U.S. Only) . . . . . . . . . . . . . . . . . 37
Limited Warranty Terms for Dell-Branded
Hardware Products (Canada Only). . . . . . . . . . . . . . . . 40
Dell Return Policy (Canada Only). . . . . . . . . . . . . . 46
Dell™ Software and Peripherals
(Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Dell Software License Agreement . . . . . . .49
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Open Source Software . . . . . . . . . . . . . . . . . . . . . . 52
U.S. Government Restricted Rights . . . . . . . . . . . . 53
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4
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General Safety Information . . . . . . . . . . . . .54
General Power Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Portable Device Battery Safety . . . . . . . . . . . . . . . 56
Earphone and Headphone Safety . . . . . . . . . . . . . 57
Ergonomic Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 57
Environmental Information . . . . . . . . . . . . .58
ENERGY STAR® Compliance . . . . . . . . . . . . . . . . . . . . . 58
ENERGY STAR 5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Recycling Information . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Waste Electrical and Electronic Equipment
(WEEE) Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turkey RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Registration, Evaluation, and Authorization of
Chemicals (REACH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
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Finding Additional Information . . . . . . . . . .61
Air Travel Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Additional Country-Specific Safety, Regulatory,
and Environmental Information. . . . . . . . . . . . . . . . . . . 63
European Union (English) . . . . . . . . . . . . . . . . . . . . 63
Japan (Japanese). . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Korea (Korean) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Taiwan (T. Chinese) . . . . . . . . . . . . . . . . . . . . . . . . . 68
Information para NOM (únicamente
para México) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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Setting Up Your Computer
Complete the following steps to start using your computer:
1 Slide the battery into the battery bay on the bottom of the
computer and gently snap it into place.
2
1
2 Connect the AC adapter to the computer. Connect the other end
of the AC adapter to a power outlet.
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In the U.S., Mexico, and Canada, you can directly connect the
duckhead adapter into a power outlet as shown in the illustration.
3 Swipe the latch release and lift to open the display.
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4 Press the power button.
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9
Basic Specifications
This section provides basic information that you may need when
setting up, updating drivers for, or upgrading your computer. For
more detailed specifications see the Service Manual at
support.dell.com/manuals.
System Model
Dell™ Adamo XPS™
Processor
Type
Intel® Core™2 Duo SU9400
L2 cache
3 MB shared
External bus
frequency
800 MHz
Memory
Type
dual channel 800 MHz DDR3 SDRAM
Configuration
4 GB
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Computer Information
Chipset
Mobile Intel 4 Series Express
PCI bus
32 bits
Data bus width 64 bits
DRAM bus
width
128 bits dual channel
Communications
Network
adapter
External USB 10/100
802.11n
Wireless LAN
Intel Centrino® WLAN
Bluetooth
Bluetooth 2.1 + Enhanced Data Rate (EDR)
Video
Type
Intel Graphics Media Accelerator
Data bus
Internal PCI-E
Controller
GMA X4500HD
Memory
256 MB shared frame buffer
Camera
2.0 megapixel
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Audio
Type
Intel High Definition Audio 2.0
Controller
Realtek ALC269
Speaker
one mono speaker
Microphone
one digital microphone
Headphone
one stereo 3.5-mm headphone connector
Storage
Internal
128-GB Solid State Drive
External
optional 250-GB/500-GB USB SATA hard drive
Ports and Connectors
USB
two 4-pin USB 2.0-compliant connectors
DisplayPort
one 20-pin connector
NOTE: A DisplayPort to DVI adapter is shipped with the
computer.
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Display
Type
Active-matrix TFT LCD
Dimensions
(viewable area)
Height
296.4 mm (11.67 inches)
Width
166.6 mm (6.56 inches)
Diagonal
340.4 mm (13.4 inches)
Power
consumption
(maximum)
4.3 W
Resolution
1366 x 768
Battery
Type
Li-Ion battery pack - 20 Whr standard pack
Dimensions
296 x 39.5 x 8.9 mm (standard pack)
Li-Ion battery pack - 40 Whr extended pack
296 x 39.5 x 16.7 mm (extended pack)
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Battery (continued)
Weight
20 Whr
164 g to 175 g
40 Whr
290 g to 298 g
Voltage
11.1 V (nominal)
NOTE: Your computer has an internal bridge battery that
allows you to replace the depleted main battery with a new
one while the computer is in sleep mode. You do not have to
turn off the computer to replace the battery.
AC Adapter
U.S./Mexico/Canada
Type
DA45NM102-00
Input voltage
(nominal)
100 V – 240 V (nominal)
Input current
(maximum)
1.5 A (continuous)
Input
frequency
50 Hz – 60 Hz (single phase nominal)
Output power
(maximum)
14 VDC
Output current
(maximum)
3.21 A
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AC Adapter (continued)
Rest of the World
Type
DA45NM103-00
Input voltage
(nominal)
100 V – 240 V (nominal)
Input current
(maximum)
1.5 A (continuous)
Input
frequency
50 Hz – 60 Hz (single phase nominal)
Output power
(maximum)
14 VDC
Output current
(maximum)
3.21 A
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AC Adapter (continued)
Dimensions
U.S./Mexico/
Canada
Length
117.6 mm (4.63 inches)
Width
68.6 mm (2.7 inches)
Height
16.8 mm (0.66 inches)
Rest of the
world
Length
114.4 mm (4.5 inches)
Width
68.6 mm (2.7 inches)
Height
16.8 mm (0.66 inches) to 23.3mm (0.91 inches)
Weight (maximum)
U.S./Mexico/
Canada
195 g (without AC adapter cable)
Rest of the
world
201 g (without AC adapter cable)
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Physical Characteristics
Dimensions
Depth
273.9 mm (10.78 inches)
Width
339.9 mm (13.38 inches)
Height
9.99 mm (0.39 inches)
Weight
(approximate)
1.44 Kg (3.17 lb)
Environment
Temperature
range
Operating: 0° to 35°C (32° to 95°F)
Storage: –40° to 65°C (–40° to 149°F)
Maximum
relative
humidity
Operating: 10% to 90% (noncondensing)
Storage: 5% to 95% (noncondensing)
Maximum
vibration
Operating: 0.66 GRMS
Storage: 1.3 GRMS
Maximum
shock
Operating: 110 G
Storage: 163 G
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Getting Help
If you experience a problem with your computer, you can complete
the following steps to diagnose and troubleshoot the problem:
NOTE: Call Dell support from a telephone near or at the
computer so that the support staff can assist you with any
necessary procedures.
NOTE: Dell’s Express Service Code system may not be
available in all countries.
When prompted by Dell’s automated telephone system, enter your
Express Service Code to route the call directly to the proper support
personnel.
NOTE: Some of the services mentioned below are not always
available in all locations outside the continental U.S. Call
your local Dell representative for information on availability.
Technical Support and Customer
Service
Dell’s support service is available to answer your questions about
Dell hardware. Our support staff use computer-based diagnostics to
provide fast and accurate answers.
To contact Dell’s support service, see “Before You Call” on page 20
and then see the contact information for your region or go to
support.dell.com.
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Online Services
You can learn about Dell products and services on the following
websites:
•
•
•
•
•
•
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and
e-mail addresses:
Dell Support websites
•
•
•
•
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
supportapj.dell.com (Asia Pacific only)
Dell Support e-mail addresses
• mobile_support@us.dell.com
• support@us.dell.com
• la-techsupport@dell.com (Latin America and Caribbean
countries only)
• apsupport@dell.com (Asian/Pacific countries only)
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Dell Marketing and Sales e-mail
addresses
• apmarketing@dell.com (Asian/Pacific countries only)
• sales_canada@dell.com (Canada only)
Anonymous file transfer protocol (FTP)
• ftp.dell.com
Log in as user: anonymous, and use your e-mail address as
your password.
Product Information
If you need information about additional products available from Dell,
or if you would like to place an order, visit the Dell website at
www.dell.com. For the telephone number to call for your region or to
speak to a sales specialist, see “Contacting Dell” on page 22.
Before You Call
NOTE: Have your Express Service Code ready when you call.
The code helps Dell’s automated-support telephone system
direct your call more efficiently. You may also be asked for
your Service Tag.
The Service Tag and Express Service Code are etched on the bottom
of your computer.
Remember to fill out the following Diagnostic Checklist. If possible,
turn on your computer before you call Dell for assistance and call
from a telephone at or near the computer. You may be asked to type
some commands at the keyboard, relay detailed information during
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operations, or try other troubleshooting steps possible only at the
computer itself. Ensure that the computer documentation is
available.
Diagnostic Checklist
•
•
•
•
•
•
•
•
•
•
•
•
Name:
Date:
Address:
Phone number:
Express Service Code:
Service Tag:
Return Material Authorization Number (if provided by Dell
support technician):
Operating system and version:
Devices:
Are you connected to a network? Yes/No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents
of the computer’s start-up files. If the computer is connected to a
printer, print each file. Otherwise, record the contents of each file
before calling Dell.
• Error message, beep code, or diagnostic code:
• Description of problem and troubleshooting procedures you
performed:
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Contacting Dell
NOTE: If you do not have an active Internet connection, you
can find contact information on your purchase invoice,
packing slip, bill, or the Dell product catalog.
Dell provides several online and telephone-based support and
service options. Availability varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or customer service
issues:
1 Visit www.dell.com/contactdell.
2 Select your country or region.
3 Select the appropriate service or support link based on your
need.
4 Choose the method of contacting Dell that is convenient for you.
U.S. Terms and Conditions
of Sale
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT
APPLY TO YOU. THIS DOCUMENT REQUIRES INDIVIDUAL
ARBITRATION OF ALL DISPUTES BETWEEN YOU AND DELL.
These terms and conditions ("Agreement") apply to your purchase of
products and/or services and support ("Product") sold in the United
States directly by Dell, including its affiliates or subsidiaries as well
as purchases made from retail sellers. By accepting delivery of the
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Product, or by purchasing and using the product, you accept and are
bound to the terms and conditions of this Agreement. If you do not
wish to be bound by this Agreement, you must notify Dell and take
one of the following actions:
For Products purchased directly from Dell ("direct Dell sale"), notify
Dell and return your purchase pursuant to Dell's Return Policy. See:
http://www.dell.com/policy/legal/warranty.htm.
For products purchased from a retail seller ("retail sale"), do not use
or continue using the product, and return the product to your place
of purchase (subject to its return policy).
1 Other Documents. This Agreement may NOT be altered,
supplemented, or amended by the use of any other document(s)
unless otherwise agreed to in a written agreement signed by
both you and Dell.
2 Warranties. THE LIMITED WARRANTIES APPLICABLE TO
DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT
http://www.dell.com/policy/legal/warranty.htm OR IN THE
DOCUMENTATION DELL PROVIDES WITH DELL-BRANDED
PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE,
SOFTWARE, OR NON-DELL BRANDED PRODUCT, SERVICE,
MAINTENANCE OR SUPPORT. SUCH PRODUCT, SOFTWARE,
SERVICE, MAINTENANCE OR SUPPORT IS PROVIDED BY DELL
“AS IS” AND ANY THIRD-PARTY WARRANTIES, SERVICES,
MAINTENANCE AND SUPPORT ARE PROVIDED BY THE
ORIGINAL MANUFACTURER OR SUPPLIER, NOT BY DELL. DELL
MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN
DELL'S APPLICABLE DELL-BRANDED WARRANTY OR SERVICE
DESCRIPTION IN EFFECT ON THE DATE OF THE INVOICE,
PACKING SLIP, ACKNOWLEDGEMENT OR RETAIL PURCHASE
RECEIPT. FOR DIRECT DELL SALES, DELL-BRANDED
WARRANTIES AND SERVICES ARE EFFECTIVE ON PAYMENT IN
FULL, AND DELL IS NOT OBLIGATED TO HONOR ANY
WARRANTY OR PROVIDE SERVICE UNTIL DELL RECEIVES
PAYMENT IN FULL. DELL MAY REQUEST CANCELLATION OF
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THIRD-PARTY-BRANDED SOFTWARE LICENSES, SERVICES,
MAINTENANCE OR SUPPORT IF DELL DOES NOT RECEIVE
PAYMENT. FOR RETAIL SALES, DELL-BRANDED WARRANTIES
AND SERVICES WILL BE EFFECTIVE WHEN YOU HAVE
TRANSFERRED THE OWNERSHIP OF THE PRODUCT INTO YOUR
NAME, ALTHOUGH THE WARRANTY PERIOD COMMENCES ON
THE DATE OF THE PURCHASE. YOU MAY FIND THE
INSTRUCTIONS FOR HOW TO TRANSFER OWNERSHIP INTO
YOUR NAME IN THE DOCUMENTATION FOUND WITH YOUR
COMPUTER OR BY VISITING www.dell.com/register. LIKE YOUR
USE OF THE PRODUCT, TRANSFERRING OWNERSHIP OF THE
PRODUCT INTO YOUR NAME EXPRESSES YOUR INTENT TO BE
BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU
PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES,
MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY
TERMS AND CONDITIONS MAY APPLY.
3 Software. All software is provided subject to a license
agreement and you agree that you will be bound by such license
agreement in addition to these terms. Title to software remains
with the applicable licensor(s).
4 Return Policies; Exchanges. For direct Dell sales,
Dell's return policy can be found at
http://www.dell.com/policy/legal/warranty.htm and you agree
to those terms. You must contact us directly before you attempt
to return Product to obtain a Return Material Authorization
Number for you to include with your return. You must return
Product to us in their original or equivalent packaging. You are
responsible for risk of loss, shipping and handling fees for
returning or exchanging Product. Additional fees may apply.
If you fail to follow the return or exchange instructions and
policies provided by Dell, Dell is not responsible for Product that
is lost, damaged, modified or otherwise processed for disposal
or resale. At Dell's discretion, credit for partial returns may be
less than invoice or individual component prices due to bundled
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or promotional pricing. For retail sales, returns and exchanges
are governed by the policies of the retailer where you
purchased the Product.
5 Service and Support. Service offerings may vary from Product
to Product. In addition to this Agreement's terms and conditions,
Dell and/or your third-party service provider may provide
such service and support to you in the United States in
accordance with the term and conditions located at
http://www.dell.com/service_contracts or as otherwise
delivered to you. Dell and/or your third-party service provider
may in their discretion revise their general and optional service
and support programs and the terms and conditions that govern
them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment
for the Product or service/support contract you purchased. Dell
is not obligated to provide third-party branded service or
support, or service or support for any products or services that
you purchased through a third-party and not Dell. It is your
responsibility to backup all existing data, software, and
programs before receiving services or support (including
telephone support). Dell and/or your third-party service provider
will have no liability for loss or recovery of data, programs or
loss of use of system(s) arising out of the services or support or
any act or omission, including negligence, by Dell or your-thirdparty service provider. Dell and/or your third-party service
provider is not permitted by law to copy pirated or copyrighted
materials or to copy or handle illegal data. Prior to Dell and/or
your third-party service provider providing service or support,
you represent that your system(s) does not contain illegal files or
data. You also represent that you own the copyright or have a
license to make copies to all files on your system and do not
have any data that would cause Dell to be liable for copyright
infringement if those files were copied by Dell and/or your
third-party service provider. Parts used in repairing or servicing
Product may be new, equivalent-to-new, or reconditioned.
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6 Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY
BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT
NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING
AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR
FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE
PROVISION OF SERVICES AND SUPPORT. EXCEPT AS
EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR
ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE
DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU
AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE
OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY
AMOUNT OF DAMAGES ABOVE THE AMOUNT PAID FOR THE
APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN
THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH
REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
7 Not For Resale or Export. You agree to comply with all
applicable laws and regulations of the various states and of the
United States. You agree and represent that you are buying only
for your own internal use only, and not for resale or export. Dell
has separate terms and conditions governing resale of Product
by third parties and transactions outside the United States.
Terms and conditions for resale are located at:
www.dell.com/policy/legal/termsofsale.htm.
8 Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT,
ANY SALES THERE UNDER, THE PURCHASE AND USE OF THIS
PRODUCT, OR ANY CLAIM, DISPUTE OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING
STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, arising
from or relating to this agreement, its interpretation, or the
breach, termination or validity thereof, the relationships which
result from this agreement, customer's purchase or use of the
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product, Dell's advertising, or any related purchase SHALL BE
GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT
REGARD TO CONFLICTS OF LAW.
9 Binding Arbitration. ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING
STATUTORY, CONSUMER PROTECTION, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN
CUSTOMER AND DELL, its agents, employees, principals,
successors, assigns, affiliates (collectively for purposes of this
paragraph, “Dell”) arising from or relating to this Agreement, its
interpretation, or the breach, termination or validity thereof, the
relationships which result from this Agreement (including, to the
full extent permitted by applicable law, relationships with third
parties who are not signatories to this Agreement), customer's
purchase and use of the product, Dell's advertising, or any
related purchase SHALL BE RESOLVED EXCLUSIVELY AND
FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE
NATIONAL ARBITRATION FORUM (NAF) under its Code of
Procedure then in effect (available via the Internet at
http://www.arb-forum.com, or via telephone at 1-800-474-2371).
In the event of any inconsistency or conflict between NAF Code
of Procedure and this Agreement, this Agreement shall control.
The arbitration will be limited solely to the dispute or
controversy between customer and Dell. NEITHER CUSTOMER
NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE
CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE
ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A
PRIVATE ATTORNEY GENERAL CAPACITY. The individual
(non-class) nature of this dispute provision goes to the essence
of the parties’ arbitration agreement, and if found
unenforceable, the entire arbitration provision shall not be
enforced. This transaction involves interstate commerce, and
this provision shall be governed by the Federal Arbitration Act 9
U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be
final and binding on each of the parties, and may be entered as a
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27
judgment in any court of competent jurisdiction. Dell will be
responsible for paying any individual customer arbitration fees.
If any customer prevails on any claim that affords the prevailing
party attorneys' fees, or if there is a written agreement providing
for fees, the Arbitrator may award reasonable fees to the
prevailing party, under the standards for fee shifting provided by
law. Otherwise, each party shall pay for its own costs and
attorneys' fees, if any. Information may be obtained and claims
may be filed with the NAF at P.O. Box 50191, Minneapolis,
MN 55405.
Direct Dell Sales
10 Payment Terms; Orders; Quotes; Interest. For direct Dell sales,
terms of payment are within Dell's sole discretion, and unless
otherwise agreed to by Dell, payment must be received by Dell
prior to Dell's acceptance of an order. Payment for the products
will be made by credit card, wire transfer, or some other
prearranged payment method unless credit terms have been
agreed to by Dell. Invoices are due and payable within the time
period noted on your invoice, measured from the date of the
invoice. Dell may invoice parts of an order separately. Your order
is subject to cancellation by Dell, in Dell's sole discretion.
Unless you and Dell have agreed to a different discount, Dell's
standard pricing policy for Dell-branded systems, which include
both hardware and services in one discounted price, allocates
the discount off list price applicable to the service portion of the
system to be equal to the overall calculated percentage
discount off list price on the entire system. Dell is not
responsible for pricing, typographical, or other errors in any
offer by Dell and reserves the right to cancel any orders
resulting from such errors. If you do not receive an invoice or
acknowledgement in the mail, via e-mail, or with your Product,
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information about your purchase may be obtained at
https://support.dell.com/dellcare/Invoice.aspx or by contacting
your sales representative.
11 Shipping Charges; Taxes; Title; Risk of Loss. For direct Dell sales,
shipping and handling are additional unless otherwise expressly
indicated at the time of sale. Title to products passes from Dell to
Customer on shipment from Dell's facility. Loss or damage that
occurs during shipping by a carrier selected by Dell is Dell's
responsibility. Loss or damage that occurs during shipping by a
carrier selected by you is your responsibility. You must notify
Dell within 21 days of the date of your invoice or
acknowledgement if you believe any part of your purchase is
missing, wrong or damaged. Unless you provide Dell with a valid
and correct tax exemption certificate applicable to your
purchase of Product and the Product ship-to location, you are
responsible for sales and other taxes associated with the order.
Shipping dates are estimates only.
12 Changed or Discontinued Product. For direct Dell sales, Dell's
policy is one of ongoing update and revision. Dell may revise and
discontinue Product at any time without notice to you and this
may affect information saved in your online “cart.” Dell will ship
Product that has the functionality and performance of the
Product ordered, but changes between what is shipped and
what is described in a specification sheet or catalog are
possible.
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Limited Warranties and
Return Policy
Limited Warranty for Dell-Branded
Hardware Products (U.S. Only)
Dell-branded hardware products purchased in the U.S. come with
either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty
depending on the product purchased. To determine which warranty
came with your hardware product(s), see your packing slip, invoice,
or receipt.
What is covered by this limited
warranty?
This limited warranty covers defects in materials and workmanship
in your—our end-user customer's—Dell-branded hardware
products, including Dell-branded peripheral products.
What is not covered by this limited
warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to
the Dell-branded hardware products through our factoryintegration system, third-party software, or the reloading of
software
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• Non-Dell-branded and Solution Provider Direct products and
accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or
problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to
perform preventive maintenance
– Problems caused by using accessories, parts, or
components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
• Normal wear and tear
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN
HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET
FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY
PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER
THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED
FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES. WE WILL HAVE NO LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR
LOST SOFTWARE OR THIRD-PARTY CLAIMS AGAINST YOU FOR
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DAMAGES. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT
YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your
packing slip, invoice, or receipt, except for the following
Dell-branded hardware:
• Portable computer batteries carry the lesser of either a 1-year
limited warranty or the length of the limited warranty for the Dell
computer with which the battery is shipped.
• The limited warranty for Power Adapters purchased
independent of a system is one year. Power Adapters purchased
with a system are covered by the system limited warranty.
• Your PERC 5 battery may provide up to 72 hours of controller
cache memory backup power when new. Under the 1-year
limited warranty, we warrant that the battery will provide at
least 24 hours of backup coverage during the 1-year limited
warranty period.
• Projector lamps carry a 90-day limited warranty.
• Memory carries a lifetime limited warranty.
• The limited warranty for monitors purchased independently of a
system lasts for the time period indicated on your packing slip or
invoice. Monitors purchased with a system are covered by the
system limited warranty.
• PDAs, earphones, and remote inline controls carry a 1-year
limited warranty.
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• Other add-on hardware carries the longer of either a 1-year
limited warranty for new parts and a 90-day limited warranty for
reconditioned parts or, for both new and reconditioned parts,
the remainder of the warranty for the Dell computer on which
such parts are installed.
• Headsets with Bluetooth® wireless technology carry the lesser
of either a 1-year limited warranty or the length of the limited
warranty for the Dell computer with which the headset, as
applicable, is shipped.
The limited warranty on all Dell-branded products begins on the date
of the packing slip, invoice, or receipt. The warranty period is not
extended if we repair or replace a warranted product or any parts.
Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please contact us or our authorized
representatives according to the following table. Please also have
your Dell Express Service Code, Service Tag (etched in the bottom of
your computer), or order number available.
Web Support
support.dell.com/
ContactUs
Individual Home Consumers:
U.S. Only
Hardware Warranty Support
1-800-624-9896
Customer Service
1-800-624-9897
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Individual Home Consumers who purchased a
Dell notebook or desktop computer through a
retail store:
Store Option
Carry in to any
Best Buy Store. To
locate the nearest
Best Buy Store
visit
www.bestbuy.com
and select the
store locator
option.
Individual Home Consumers who purchased
through an Employee Purchase Program:
Hardware Warranty Support and Customer
Service
1-800-822-8965
Home and Small Business Commercial
Customers:
Support and Customer Service
1-800-456-3355
Medium, Large, or Global Commercial
Customers, Healthcare Customers, and ValueAdded Resellers (VARs):
Support and Customer Service
1-800-822-8965
Government and Education Customers:
Support and Customer Service
1-800-234-1490
Dell-Branded Memory
1-800-567-0384
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What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of
all other limited warranties: During the 90 days of the 90-day limited
warranty and the first year of all other limited warranties, Dell or its
authorized representative will repair any Dell-branded hardware
products returned to us that prove to be defective in materials or
workmanship. If Dell or its authorized representative is not able to
repair the product, we will replace it with a comparable product that
is new or refurbished.
When you contact us via phone or web, we will issue a Return
Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or
accept the risk if the product is lost or damaged in shipment. We will
return the repaired or replacement products to you. We will pay to
ship the repaired or replaced products to you if you use an address
in the United States (excluding Puerto Rico and U.S. possessions and
territories). Otherwise, we will ship the product to you freight collect.
If we determine that the issue is not covered under this warranty, we
will notify you and inform you of service alternatives that are
available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to
back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential,
proprietary, or personal information and removable media
such as CDs, or PC Cards. We are not responsible for any of
your confidential, proprietary, or personal information; lost or
corrupted data; or damaged or lost removable media.
During the remaining years: For any remaining period of the limited
warranty, we will replace any defective part with new or refurbished
parts, if we agree that it needs to be replaced. When you contact us,
we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement
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part as long as you return the original part to us within 30 days after
we ship the replacement part to you. If we do not receive the original
part within 30 days, we will charge to your credit card the
then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United
States (excluding Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the part freight collect. We will also include a
prepaid shipping container with each replacement part for your use
in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the
data on the hard drive(s) and any other storage device(s)
in the product(s). We are not responsible for lost or
corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you
under the terms of the service agreement. Please refer to that
contract for details on how to obtain service.
If you purchased through us a service contract with one of our
third-party service providers, please refer to that contract for
details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and
systems. Refurbished parts and systems are parts or systems that
have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period
of the limited warranty for the product you bought. Dell owns all parts
removed from repaired products.
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May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current
owner transfers ownership of the system and records the transfer
with us. The limited warranty on Dell-branded memory may not be
transferred. You may record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global
Commercial Customer, go to
www.dell.com/us/en/biz/topics/
sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or
an Individual Home Consumer who purchased through an
Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care
representative or call 1-800-624-9897.
All requests to transfer ownership are at Dell's sole discretion. All
such transfers will be subject to the terms and conditions of the
original service or limited warranty agreement and Dell's terms and
conditions of sale located at www.dell.com. Dell cannot guarantee
the authenticity of the products, limited warranties, service or
support, or the accuracy of the listings of products you purchase
from a third party.
Dell Return Policy (U.S. Only)
Dell values its relationship with you and offers you the option to
return most products you purchase directly from Dell. You may return
eligible products for a credit or a refund of the purchase price paid,
less shipping and handling and any applicable restocking fees, as set
forth in detail below.
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21-Day Return Period for Certain Hardware and Software Products
and Accessories: Unless you have a separate agreement with Dell or
except as provided below, all hardware, accessories, peripherals,
parts and media-based software that is unopened and still in its
sealed package or, if delivered electronically, software you have not
accepted by clicking the “I agree to these Terms and Conditions"
button, may be returned within 21 days from the date on the packing
slip or invoice for a credit or a refund of the purchase price paid, less
shipping and handling and any applicable restocking fees.
Exceptions to Dell’s 21-Day Return Period
• PowerEdge™, PowerConnect™, and PowerVault™ products
purchased directly from Dell may be returned within 30 days
from the date on the packing slip or invoice.
• New Vostro™, OptiPlex™, Latitude™, and Dell Precision™
systems purchased directly from Dell's Small & Medium
Business division may be returned within 30 days from the date
on the packing slip or invoice.
• Application software and operating systems that have been
installed by Dell may be returned only if installed on a returnable
system, and only if you return that system within the applicable
return period.
• Dell EqualLogic and EqualLogic-branded products, Dell|EMC
and EMC-branded products, PowerVault ML6000 tape libraries,
non-Dell-branded enterprise products, enterprise software, and
customized hardware or software products may not be returned
at any time. Software licenses purchased under any type of
volume license agreement may be returned only with the
express approval of the publisher, which in many circumstances
will not be granted.
Restocking Fees: Unless the product is defective or the return is a
direct result of a Dell error, Dell may charge a restocking fee of
up to 15% of the purchase price paid.
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How to Return a Product: Before returning a product, you must first
contact Dell customer service and obtain a Credit Return
Authorization (CRA) number before the end of the applicable return
period. Dell will not accept returns without a CRA number. To find the
appropriate phone number or to send an e-mail to customer service
to request a CRA number, go to www.dell.com/contact, or see
"Contacting Dell" or "Getting Help" in your customer documentation.
You must ship the product to Dell within 5 days of the date that Dell
issues the Credit Return Authorization number, as follows:
• Ship back all products you are seeking to return to Dell and for
which you received a CRA number. For partial returns, your
credit may be less than the invoice or individual component
price due to bundled or promotional pricing or any unadvertised
discounts or concessions.
• Return the products in their original packaging, in as-new
condition, along with any media, documentation, and any other
items that were included in your original shipment.
• Ship the product at your expense, and insure the shipment or
accept the risk of loss or damage during shipment.
Upon receipt of your return, Dell will issue a credit or a refund of the
purchase price paid, less shipping and handling and any applicable
restocking fees.
NOTE: Before you return the product to Dell, make sure to
back up any data on the hard drive(s) and on any other
storage device in the product. Remove any and all
confidential, proprietary and personal information, as well as
removable media, such as CDs, and PC Cards. Dell is not
responsible for any of your confidential, proprietary or
personal information; lost or corrupted data; or damaged or
lost removable media that may be included with your return.
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Limited Warranty Terms for
Dell-Branded Hardware Products
(Canada Only)
Dell-branded hardware products purchased in Canada come with
either a 1-year, 2-year, 3-year, or 4-year limited warranty depending
on the product purchased. To determine which warranty came with
your hardware product(s), see your invoice.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship
in your—our end-user customer's—Dell-branded hardware
products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added
to the Dell-branded hardware products through our
factory-integration system, or the reloading of the software
• Non–Dell-branded and Solution Provider Direct products and
accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or
problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to
perform preventive maintenance
– Problems caused by using accessories, parts, or
components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO
PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT
AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF
THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT
FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY
STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW
THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED
FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR
THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE
MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
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How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your
invoice, except for the following Dell-branded hardware which
carries the time period indicated below:
• Portable computer batteries carry the lesser of either a 1-year
limited warranty or the length of the limited warranty for the Dell
computer with which the battery is shipped.
• The limited warranty for Power Adapters purchased
independent of a system is one year. Power Adapters purchased
with a system are covered by the system limited warranty.
• Your PERC 5 battery may provide up to 72 hours of controller
cache memory backup power when new. Under the 1-year
limited warranty, we warrant that the battery will provide at
least 24 hours of backup coverage during the 1-year limited
warranty period.
• Projector lamps carry a 90-day limited warranty.
• Memory carries a lifetime limited warranty.
• The limited warranty for monitors purchased independently of a
system lasts 3 years or the time period indicated on your invoice.
Monitors purchased with a system are covered by the system
limited warranty.
• PDAs, earphones, and remote inline controls carry a 1-year
limited warranty.
• Other add-on hardware carries the longer of either a 1-year
limited warranty for new parts and a 90-day limited warranty for
reconditioned parts or, for both new and reconditioned parts,
the remainder of the warranty for the Dell computer on which
such parts are installed.
The limited warranty on all Dell-branded products begins on the date
of the invoice. The warranty period is not extended if we repair or
replace a warranted product or any parts. Dell may change the
availability of limited warranties, at its discretion, but any changes
will not be retroactive.
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What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number
listed in the following table. Please also have your Dell Express
Service Code, Service Tag, or order number available.
Web Support
http://support.ca.dell.com
Canada Hardware Warranty
Phone Support
System Support for Individual
Home Consumers and Home
Office Customers
1-800-847-4096
System Support for All
Businesses, Education and
Government Customers
1-800-387-5757
Dell-Branded Memory for All
Customers
1-888-363-5150
Dell-Branded Electronics for
All Customers (Printers, Axims,
DJs, TVs, Projectors)
1-877-335-5767
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of
all other limited warranties: During the 90 days of the 90-day limited
warranty and the first year of all other limited warranties, we will
repair any Dell-branded hardware products returned to us that prove
to be defective in materials or workmanship. If we are not able to
repair the product, we will replace it with a comparable product that
is new or refurbished.
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When you contact us, we will issue a Return Material Authorization
Number for you to include with your return. You must return the
products to us in their original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired
or replacement products to you. We will pay to ship the repaired or
replaced products to you if you use an address in Canada. Please
note that we are unable to ship repaired or replaced products to you
to an address outside of Canada.
If we determine that the issue is not covered under this warranty, we
will notify you and may inform you of service alternatives that are
available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to
back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential,
proprietary, or personal information and removable media
such as CDs, or PC Cards. We are not responsible for any of
your confidential, proprietary, or personal information; lost or
corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited
warranties: We will replace any defective part with new or
refurbished parts, if we agree that it needs to be replaced. When you
contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the
replacement part as long as you return the original part to us within
30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will either invoice you or
charge to your credit card the then-current Dell standard price for
that part.
We will pay to ship the part to you if you use an address in Canada.
Please note that we are unable to ship repaired or replaced products
to you to an address outside of Canada.
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We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the
data on the hard drive(s) and any other storage device(s)
in the product(s). We are not responsible for lost or
corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you
under the terms of the service contract. Please refer to that contract
for details on how to obtain service. Dell's service contracts can be
found online at www.dell.ca/servicecontracts or by calling Customer
Care at 1-800-847-4096. If you purchased from Dell a service contract
with one of our third-party service providers, please refer to that
contract for details on how to obtain service. Our third-party service
provider's contracts are also available online at
www.dell.ca/servicecontracts.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and
systems. Refurbished parts and systems are parts or systems that
have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period
of the limited warranty for the product you bought. Dell owns all parts
removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current
owner transfers ownership of the system and records the transfer
with us. Please note that CompleteCare™ Coverage may not be
transferred.
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For Canada-purchased systems (in-country transfers) and to transfer
from one customer to another, go to
www1.ca.dell.com/content/topics/reftopic.aspx/gen/en/
ccare?c=ca&l=en&s=gen&~section=012.
If you do not have Internet access, call Dell at 1-800-847-4096 (home
consumer customers) or 1-800-387-5757 (all business or government
customers).
All requests to transfer ownership are at Dell's sole discretion. All
such transfers will be subject to the terms and conditions of the
original service or limited warranty agreement located at
www.dell.ca/servicecontracts and Dell's terms and conditions of
sale located at www.dell.ca. Dell cannot guarantee the authenticity
of the products, limited warranties, service or support, or the
accuracy of the listings of products you purchase from a third party.
Dell Return Policy (Canada Only)
Dell values our relationship with you, the end user, and offers a
return policy for most products that you purchase directly from Dell.
Under this policy, you may return to Dell, within the applicable return
policy period, products that you purchased directly from Dell for a
credit or a refund of the purchase price paid, less shipping and
handling and applicable restocking fees.
Hardware Products and Accessories: Unless you have a separate
agreement with Dell or except as provided in the section below, all
hardware, accessories, peripherals, parts and software that is
unopened and still in its/their sealed package or, if delivered
electronically, software you have not accepted by clicking the "I
agree to these Terms and Conditions" button, may be returned within
thirty (30) days from the date of receipt for a credit or a refund of the
purchase price paid, less shipping and handling and applicable
restocking fees.
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Exceptions to Dell’s 30-day return policy:
• PowerEdge, PowerConnect, and PowerVault products may be
returned within thirty (30) days from the date of receipt, except
that new PowerEdge™ SC servers and N series products may
only be returned within fourteen (14) days from the date of
receipt.
• Application software or an operating system that has been
installed by Dell may not be returned unless you return the entire
computer under the 30-day return policy.
• Dell/EMC storage products, EMC-branded products,
Unisys-branded products, PowerVault 160T tape libraries,
enterprise software, non-Dell branded enterprise products,
software and/or software licenses purchased under any type of
volume purchase agreement or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.
Restocking Fees: Unless the product is defective or where otherwise
prohibited by law, a restocking fee of 15% may be charged on
hardware, accessories, peripherals, parts and unopened software.
How to Return: To return products, you must contact Dell Customer
Service at 1-800-847-4096 and receive a Credit Return Authorization
Number within the return policy period applicable to the product you
want to return.
You must ship the products to Dell within five (5) days of the date that
Dell issues the Credit Return Authorization Number. You must:
• Ship back all products you are seeking to return to Dell. At Dell’s
discretion, credit for partial returns may be less than invoice or
individual component prices due to bundled or promotional
pricing and any unadvertised discounts or concessions.
• Return the products in their original packaging, in as-new
condition along with any media, documentation, and all other
items that were included in the original shipment.
• Ship the product(s) at your expense, and insure the shipment or
accept the risk of loss or damage during shipment.
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Upon receipt of the complete returned purchase, Dell will issue a
credit or a refund of the purchase price paid, less shipping and
handling and applicable restocking fees.
NOTE: Before you ship the product(s) to us, make sure to
back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential,
proprietary or personal information, removable media, such
as CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary or personal information; lost or
corrupted data; or damaged or lost removable media.
Dell™ Software and Peripherals
(Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not
warrant third-party products. Third-party software and peripheral
products are covered by the warranties provided by the original
manufacturer or publisher only. Third-party manufacturer warranties
vary from product to product. Consult your product documentation
for specific warranty information. More information may also be
available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral
products, we do not specifically test or guarantee that all of the
products we offer work with any or all of the various models of Dell
computers, nor do we test or guarantee all of the products we sell on
the hundreds of different brands of computers available today. If you
have questions about compatibility, we recommend and encourage
you to contact the third-party software and peripheral product
manufacturer or publisher directly.
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Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral
products (products for which Dell is listed as the manufacturer) such
as monitors, batteries, memory, docking stations, and projectors. To
determine which limited warranty applies to the product you
purchased, see the Dell invoice and/or the product documentation
that accompanied your product. Descriptions of Dell's limited
warranties are described in preceding sections.
Dell Software License
Agreement
This is a legal agreement between you, the user, and Dell Products
L.P or Dell Global B.V. (“Dell”). This agreement covers all software
that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or
owner of the software (collectively the "Software"). This agreement is
not for the sale of Software or any other intellectual property. All title
and intellectual property rights in and to Software is owned by the
manufacturer or owner of the Software. All rights not expressly
granted under this agreement are reserved by the manufacturer or
owner of the Software. By opening or breaking the seal on the
Software packet(s), installing or downloading the Software, or using
the Software that has been preloaded or is embedded in your
product, you agree to be bound by the terms of this agreement. If you
do not agree to these terms, promptly return all Software items
(disks, written materials, and packaging) and delete any preloaded or
embedded Software.
You may use one copy of the Software on only one computer at a time.
If you have multiple licenses for the Software, you may use as many
copies at any time as you have licenses. "Use" means loading the
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Software in temporary memory or permanent storage on the computer.
Installation on a network server solely for distribution to other
computers is not "use" if (but only if) you have a separate license for
each computer to which the Software is distributed. You must ensure
that the number of persons using the Software installed on a network
server does not exceed the number of licenses that you have. If the
number of users of Software installed on a network server will exceed
the number of licenses, you must purchase additional licenses until the
number of licenses equals the number of users before allowing
additional users to use the Software. If you are a commercial customer
of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by
Dell, the right to perform an audit of your use of the Software during
normal business hours, you agree to cooperate with Dell in such audit,
and you agree to provide Dell with all records reasonably related to
your use of the Software. The audit will be limited to verification of your
compliance with the terms of this agreement.
The Software is protected by United States copyright laws and
international treaties. You may make one copy of the Software solely
for backup or archival purposes or transfer it to a single hard disk
provided you keep the original solely for backup or archival
purposes. You may not rent or lease the Software or copy the written
materials accompanying the Software, but you may transfer the
Software and all accompanying materials on a permanent basis as
part of a sale or transfer of the Dell product if you retain no copies
and the recipient agrees to the terms hereof. Any transfer must
include the most recent update and all prior versions. You may not
reverse engineer, decompile or disassemble the Software. If the
package accompanying your computer contains compact discs,
3.5" and/or 5.25" disks, you may use only the disks appropriate for
your computer. You may not use the disks on another computer or
network, or loan, rent, lease, or transfer them to another user except
as permitted by this agreement.
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Limited Warranty
Dell warrants that the Software disks will be free from defects in
materials and workmanship under normal use for ninety (90) days from
the date you receive them. This warranty is limited to you and is not
transferable. Any implied warranties are limited to ninety (90) days
from the date you receive the Software. Some jurisdictions do not
allow limits on the duration of an implied warranty, so this limitation
may not apply to you. The entire liability of Dell and its suppliers, and
your exclusive remedy, shall be (a) return of the price paid for the
Software or (b) replacement of any disk not meeting this warranty
that is sent with a return authorization number to Dell, at your cost
and risk. This limited warranty is void if any disk damage has resulted
from accident, abuse, misapplication, or service or modification by
someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is
longer.
Dell does NOT warrant that the functions of the Software will meet
your requirements or that operation of the Software will be
uninterrupted or error free. You assume responsibility for selecting
the Software to achieve your intended results and for the use and
results obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE AND
ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty
gives you specific legal rights; you may have others, which vary from
jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER
PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE
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SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Because some jurisdictions do not allow an exclusion or
limitation of liability for consequential or incidental damages, the
above limitation may not apply to you.
Open Source Software
Any open source software provided by Dell can be used according to
the terms and conditions of the specific license under which the
open source software is distributed.
This open source software is distributed in the hope that it will be
useful, but IS PROVIDED “AS IS” WITHOUT ANY EXPRESSED OR
IMPLIED WARRANTY; INCLUDING BUT NOT LIMITED TO THE
IMPLIED warranty of MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL DELL, THE COPYRIGHT
HOLDERS, OR THE CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILTIY OF SUCH
DAMAGE.
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U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term
is defined at 48 C.F.R. 2.101, consisting of "commercial computer
software" and "commercial computer software documentation" as
such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R.
12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S.
Government end users acquire the software and documentation with
only those rights set forth herein. Contractor/manufacturer is Dell
Products, L.P., One Dell Way, Round Rock, Texas 78682.
General
This license is effective until terminated. It will terminate upon the
conditions set forth above or if you fail to comply with any of its
terms. Upon termination, you agree that the Software and
accompanying materials, and all copies thereof, will be destroyed.
This agreement is governed by the laws of the State of Texas. Each
provision of this agreement is severable. If a provision is found to be
unenforceable, this finding does not affect the enforceability of the
remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and
you agree to waive, to the maximum extent permitted by law, any
right to a jury trial with respect to the Software or this agreement.
Because this waiver may not be effective in some jurisdictions, this
waiver may not apply to you. You acknowledge that you have read
this agreement, that you understand it, that you agree to be bound by
its terms, and that this is the complete and exclusive statement of the
agreement between you and Dell regarding the Software.
(Rev. 012306).
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General Safety Information
NOTE: In this document, product, equipment, and device are
used interchangeably and refer to all portable devices (such
as computers, port replicators, media bases, docking
stations, and similar devices), desktop computers, printers,
and monitors.
Use the following safety guidelines to help ensure your own personal
safety and to help protect your equipment and working environment
from potential damage.
You can find additional Safety Best Practices information on the
Regulatory Compliance Homepage on www.dell.com at the following
location: www.dell.com/regulatory_compliance.
WARNING: Use of controls, adjustments, procedures,
connections, or signal types other than those specified in
your documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
CAUTION: Dell products are not intended for use in patient
health care environments unless specially designated.
CAUTION: Dell products are not designed for use in
flammable or explosive environments.
When setting up the equipment for use:
• Place the equipment on a hard, level surface.
• Do not stack the equipment, place it in an enclosed space, or
otherwise install it where it is subject to heated air. The
equipment should have least 10.2 cm (4 inches) of clearance on
all vented sides to permit the airflow required for proper
ventilation. Restricting airflow can damage the equipment or
cause overheating.
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When operating your equipment:
WARNING: Do not operate your equipment with any cover(s)
removed.
WARNING: Do not use your equipment in a wet environment.
Protect equipment from liquid intrusion.
• Do not use damaged equipment, including exposed, frayed, or
damaged power cords.
• Disconnect your device and all peripherals (including an
integrated or optional modem or TV tuner) from any wall
connections during an electrical (lightning) storm or when you
will be away for extended periods.
• Do not push any objects into the air vents or openings of your
equipment. Doing so can cause fire or electric shock by shorting
out interior components.
• Do not allow your portable computer or adapter to operate with
the base resting directly on exposed skin for extended periods
of time. The surface temperature of the base will rise during
normal operation, particularly when AC power is present.
Allowing sustained contact with exposed skin can cause
discomfort or burn.
• Contact Dell (or an authorized dealer or service center for retail
purchases) if your equipment does not operate normally.
General Power Safety
Observe the following guidelines when connecting your equipment
to a power source.
If your equipment uses an AC adapter:
• Use only the Dell provided AC adapter approved for use with this
device: P01S: PA-1E. Use of another AC adapter may cause a
fire or explosion.
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• Place the AC adapter in a ventilated area, such as a desk top or
on the floor, when you use it to run the computer or to charge
the battery.
• The AC adapter may become hot during normal operation of
your computer. Use care when handling the adapter during or
immediately after operation.
• Do not use an auto adapter DC power cable connected via an
automobile cigarette lighter adapter in vehicles with high
voltage (24 VDC), such as commercial transport vehicles.
Portable Device Battery Safety
WARNING: Using an incompatible battery may increase the
risk of fire or explosion.
Do not expose (store or place) your computer or battery pack next to
a heat source such as a radiator, fireplace, stove, electric heater, or
other heat-generating appliance or otherwise expose it to
temperatures in excess of 65ºC (149ºF). When heated to excessive
temperatures, battery cells could vent or explode, posing risk of fire.
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Earphone and Headphone Safety
WARNING: Excessive sound pressure from earphones or
headphones can cause hearing damage or loss. Adjustment
of the volume control as well as the equalizer to settings
other than the center position may increase the earphones
or headphones output voltage, and therefore the sound
pressure level.
The use of factors influencing the earphones or headphones
output other than those specified by the manufacturer
(e.g. operating system, equalizer software, firmware, driver)
may increase the earphones or headphones output voltage
and therefore the sound pressure level.
The use of earphones or headphones other than those
specified by the manufacturer may lead to heightened
sound pressure level.
Ergonomic Instructions
WARNING: Improper or prolonged keyboard use may result
in injury.
WARNING: Viewing a display or external monitor screen for
extended periods of time may result in eye strain.
For additional information concerning ergonomics, please go to the
Regulatory Compliance homepage on www.dell.com at the following
location: www.dell.com/regulatory_compliance.
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Environmental Information
ENERGY STAR®
Compliance
Any Dell product bearing the ENERGY STAR
emblem on the product or on a startup screen is
certified to comply with the Environmental Protection Agency (EPA)
ENERGY STAR requirements as configured when shipped by Dell.
ENERGY STAR 5.0
Desktops, Notebooks, and Workstations manufactured after July 1,
2009 that bear the ENERGY STAR emblem meet the more advanced
5.0 requirements. Because of these requirements, your computer
has a more efficient power supply and other features that could
annually:
• Save you 130 kWh of electricity.
• Prevent 200 lb of green house gas emissions (enough to fill a
large room).
However, this computer can save even more energy due to ENERGY
STAR power management features, which allow the computer to
enter a very low power mode when not in use for a specified period
of time. These power management features, activated on all ENERGY
STAR qualified computers, could save you up to 500 kWh of
electricity annually, equivalent to:
• Preventing as much greenhouse gas emissions as taking your
car off the road for 3 weeks.
• Planting a 70 ft x 70 ft grove of trees.
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Additional power management specific information is available at
www.energystar.gov/powermanagement.
Additional information on the ENERGY STAR program is available at
www.energystar.gov.
Recycling Information
Dell recommends that customers dispose of their used computer
hardware, monitors, printers, and other peripherals in an
environmentally sound manner. Potential methods include reuse of
parts or whole products and recycling of products, components, and/
or materials.
For specific information on Dell’s worldwide recycling programs, see
www.dell.com/recyclingworldwide.
Waste Electrical and Electronic
Equipment (WEEE) Directive
In the European Union, this label indicates that this
product should not be disposed of with household
waste. It should be deposited at an appropriate
facility to enable recovery and recycling. For
information on how to recycle this product
responsibly in your country, visit:
www.euro.dell.com/recycling. EEE complies with
Directive ‘Regulation on the Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment’.
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Turkey RoHS
Registration, Evaluation, and
Authorization of Chemicals
(REACH)
REACH is the European Union chemical substances regulatory
framework. Information on substances of very high concern
contained in Dell products in a concentration above 0.1% weight by
weight (w/w) can be found at www.dell.com/reach.
Battery Disposal
WARNING: Do not dispose of the battery in a fire or with
household waste. Contact your local waste disposal agency
for the address of the nearest battery deposit site.
In the European Union, this label indicates that the
batteries in this product should be collected separately
and not be disposed of with household waste.
Substances in batteries can have a potential negative
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impact on health and environment and you have a role in recycling
waste batteries, thus contributing to the protection, preservation,
and improvement of the quality of the environment. You should
contact your local authority or retailer for details of the collection
and recycling schemes available. For information, visit:
www.euro.dell.com/recycling.
Perchlorate Material
Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
Finding Additional
Information
For additional user information about your computer and individual
components (such as storage drives, PC cards, and other
peripherals), see the "Manuals" section at support.dell.com.
For additional Safety Best Practices information, see the Regulatory
Compliance homepage at the following location:
www.dell.com/regulatory_compliance.
For additional recycling information, see the Global Recycling
homepage at the following location:
www.dell.com/recyclingworldwide.
For regulatory information, see the Regulatory Compliance
homepage on www.dell.com at the following location:
www.dell.com/regulatory_compliance.
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Air Travel Restrictions
Consult and abide by air travel restrictions applicable to electronic
devices and the use and transportation of battery packs. For more
information see the Regulatory Compliance homepage on
www.dell.com at the following location:
www.dell.com/regulatory_compliance.
Export Regulations
Customer acknowledges that these Products, which may include
technology and software, are subject to the customs and export
control laws and regulations of the United States (“U.S.”) and may
also be subject to the customs and export laws and regulations of
the country in which the Products are manufactured and/or
received. Customer agrees to abide by those laws and regulations.
Further, under U.S. law, the Products may not be sold, leased or
otherwise transferred to restricted end-users or to restricted
countries. In addition, the Products may not be sold, leased or
otherwise transferred to, or utilized by an end-user engaged in
activities related to weapons of mass destruction, including without
limitation, activities related to the design, development, production
or use of nuclear weapons, materials, or facilities, missiles or the
support of missile projects, and chemical or biological weapons.
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Additional Country-Specific
Safety, Regulatory, and
Environmental Information
European Union (English)
Restrictions of Usage Information For Products With Wireless LAN /
802.11 Interfaces
Products that fall into this category are denoted by inclusion of the
Class 2 identifier symbol (exclamation mark in a circle)
accompanying the CE Mark on the products regulatory label, or on
the 802.11 plug-in card:
NOTE: The Notified Body number denoted by 'NBnr' will only
be present when required and has no bearing on the usage
restriction whether present or not.
France
For Mainland France
• 2.400 - 2.4835 GHz (Channels 1-13) authorized for indoor use
• 2.400 -2.454 GHz (Channels 1-7) authorized for outdoor use
For Guiana and Reunion
• 2.400 - 2.4835 GHz (Channels 1-13) authorized for indoor use
• 2.420 - 2.4835 GHz (Channels 5-13) authorized for outdoor use
For all French Territories:
• Only 5.15 -5.35 GHz authorized for 802.11a
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Italy
A general authorization is requested for outdoor use in Italy. The use
of these equipments is regulated by:
• D.L.gs 1.8.2003, n. 259, article 104 (activity subject to general
authorization) for outdoor use and article 105 (free use) for
indoor use, in both cases for private use.
• D.M. 28.5.03, for supply to public of RLAN access to networks
and telecom services.
Abbreviated R&TTE Directive 1999/5/EC Compliance Statement
Hereby, Dell Inc. declares that all CE Marked Dell products
incorporating Radio and Telecoms Terminal Equipment functionality
are in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Japan (Japanese)
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China RoHS
In accordance with China’s Administrative Measures on the Control
of Pollution Caused by Electronic Information Products (also known
as China RoHS), the following information is provided regarding the
names and concentration levels of toxic and/or hazardous
substances which may be contained in Dell products. The China
RoHS requirements can be found in Chinese MII MCV standard:
“Requirements for Concentration Limits for Certain Hazardous
Substances in Electronic Information Products.”
Dell Notebook Products (Includes Docking Stations)
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr VI)
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
Toxic or Hazardous Substances
and Elements
Chassis/Bezel/Touchpad
X
O
O
O
O
O
Mechanical Assemblies (fans,
heat sinks, etc.)
X
O
O
O
O
O
Printed Circuit Assembly (PCA)*
X
O
O
O
O
O
Part Name
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Polybrominated diphenyl ethers (PBDE)
Polybrominated biphenyls (PBB)
Mercury (Hg)
Hexavalent Chromium (Cr VI)
Lead (Pb)
Cadmium (Cd)
Toxic or Hazardous Substances
and Elements
Cables/Cords/Connectors
X
O
O
O
O
O
Display Technology/Lamp
X
X
O
O
O
O
Hard Disk Drives (HDD)
X
O
O
O
O
O
Media Reading/Storage
Devices (optical drives, etc.)
X
O
O
O
O
O
Power Supply/Power Adapter
X
O
O
O
O
O
Pointing Devices (mice, etc.)
X
O
O
O
O
O
Keyboard
X
O
O
O
O
O
Stand-Alone Speakers
X
O
O
O
O
O
Microphone
X
O
O
O
O
O
Remote Control
X
O
O
O
O
O
Part Name
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Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr VI)
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
Toxic or Hazardous Substances
and Elements
FingerPrint Reader
X
O
O
O
O
RMSD
X
O
O
O
O
O
Power Supply/Power Adapter
X
O
O
O
O
O
Part Name
O
* Printed Circuit Assembly includes all Printed Circuit Boards
(PCBs) and their respective population of discrete components,
ICs, and connectors.
"O" indicates the hazardous and toxic substance content of the part
is lower than the threshold defined by the MCV Standard.
"X" indicates the hazardous and toxic substance content of the part
is over the threshold defined by the MCV Standard. In all cases
where an X is shown, Dell uses an allowable exemption per EU
RoHS.
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Applicable electronic information products (EIPs) sold in China must
be labeled with an environmental protection use period (EPUP) per
China's "Marking for Control of Pollution Caused by Electronic
Information Products" standard. The EPUP label applied
to Dell products is based on China's "General Rule of EPUP for EIP"
Standard. For more information on China RoHS, visit www.dell.com/
ChinaRoHS.
NOTE: Any rechargeable battery pack in your product should
be considered separately from the system because the EPuP
number for the battery pack may be shorter than that of the
entire system.
Korea (Korean)
Energy Statement
Power consumption of this product can be 0 if it is unplugged.
Taiwan (T. Chinese)
Corporate Contact Details
Pursuant to Article 11 of the Commodity Inspection Act, Dell provides
the following corporate contact details for the certified entity in
Taiwan for the computer products addressed by this document:
Dell B.V. Taiwan Branch
20/F, No. 218, Sec. 2, Tung Hwa S. Road,
Taipei, Taiwan
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Information para NOM (únicamente para
México)
La información siguiente se proporciona en el dispositivo o
dispositivos descritos en este documento, en cumplimiento con los
requisitos de la Norma oficial mexicana (NOM):
Importador:
Dell México S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Modelo de
P02S
Voltaje de alimentación
100-240 V CA
Frecuencia
50-60 Hz
Consumo eléctrico
1,5 A
Voltaje de salida
14,0 V de CC
Intensidad de salida
3,21 A
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