User’s manual
w w w.v t e c h p h o n e s . c o m
Models:
CS5211/
CS5212
Congratulations
on purchasing your new VTech product. Before using this telephone, please read the Important safety
instructions on pages 45 and 46 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech
telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR ® program (www.energystar.gov) recognizes and encourages the use of products that
save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR ®
label indicating it meets the latest energy efficiency guidelines.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped
hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.
Table of contents
Getting started . . . . . . . . . . . . . . . . . . . . . . . . .
Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone base installation . . . . . . . . . . . . . . . .
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery installation . . . . . . . . . . . . . . . . . . . . . . . .
Battery charging . . . . . . . . . . . . . . . . . . . . . . . . .
Handset layout . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone base layout . . . . . . . . . . . . . . . . . . . .
1
1
2
3
4
5
6
8
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary ringer silencing . . . . . . . . . . . . . . . .
Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary tone dialing . . . . . . . . . . . . . . . . . . .
Find handset . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Review the redial list . . . . . . . . . . . . . . . . . . . . .
Dial a redial entry . . . . . . . . . . . . . . . . . . . . . . .
Delete a redial entry . . . . . . . . . . . . . . . . . . . . .
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Store a directory entry . . . . . . . . . . . . . . . . . . . .
Character chart . . . . . . . . . . . . . . . . . . . . . . . . .
Review the directory . . . . . . . . . . . . . . . . . . . . .
Alphabetical search . . . . . . . . . . . . . . . . . . . . . .
Dial a number from the directory . . . . . . . . . . .
Edit a directory entry . . . . . . . . . . . . . . . . . . . . .
Delete a directory entry . . . . . . . . . . . . . . . . . . .
Copy a directory entry into the speed dial . . . .
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Store a speed dial entry . . . . . . . . . . . . . . . . . .
Dial a speed dial number . . . . . . . . . . . . . . . . .
Telephone settings . . . . . . . . . . . . . . . . . . . . . . 9
Set date and time . . . . . . . . . . . . . . . . . . . . . . . . 9
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Clear voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 12
Home area code . . . . . . . . . . . . . . . . . . . . . . . . 13
LCD language . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone operation . . . . . . . . . . . . . . . . . . . .
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Predial a call . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . .
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
15
15
15
15
i
15
16
16
16
16
17
18
18
18
18
19
19
20
21
21
22
22
23
23
24
24
25
Table of contents
Edit a speed dial entry . . . . . . . . . . . . . . . . . . .
Reassign speed dial locations . . . . . . . . . . . . .
Delete a speed dial entry . . . . . . . . . . . . . . . . .
About caller ID . . . . . . . . . . . . . . . . . . . . . . . . . .
Caller ID history . . . . . . . . . . . . . . . . . . . . . . . . .
Missed calls indicator . . . . . . . . . . . . . . . . . . . .
Memory match . . . . . . . . . . . . . . . . . . . . . . . . .
Review the call log . . . . . . . . . . . . . . . . . . . . . .
View dialing options . . . . . . . . . . . . . . . . . . . . .
Dial a call log number . . . . . . . . . . . . . . . . . . . .
Save a call log entry to the directory . . . . . . . . .
Delete from the call log . . . . . . . . . . . . . . . . . . .
Call log display screen messages . . . . . . . . . . .
25
26
26
27
28
29
29
29
30
30
31
32
33
Precautions for users of implanted
cardiac pacemakers . . . . . . . . . . . . . . . . . . . .
Operating range . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . .
About cordless telephones . . . . . . . . . . . . . . . .
The RBRC ® seal . . . . . . . . . . . . . . . . . . . . . . . .
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC, ACTA and IC regulations . . . . . . . . . . . . .
Technical specifications . . . . . . . . . . . . . . . . . .
47
47
48
49
50
51
54
57
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Screen display messages . . . . . . . . . . . . . . . . . 34
Handset screen icons . . . . . . . . . . . . . . . . . . . . 35
Handset and telephone base indicators . . . . . . 35
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 37
Important safety instructions . . . . . . . . . . . . . . . 45
ii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty
service is necessary.
Handset
Telephone line cord
Telephone base power adapter
Battery compartment cover
Battery
Telephone
base
User’s manual
To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must
install a DSL filter between the telephone line cord and telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Telephone wall jack
Telephone base
power adapter
DSL filter (not included)
required if you have DSL
high-speed Internet service
Electrical outlet (not controlled
by a wall switch)
Telephone
line cord
Telephone base
• Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
• The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not
designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Getting started
Wall mounting
Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is
designed to mount on a standard telephone wall plate.
You can mount the telephone base on the wall by positioning it so the mounting studs fit into the corresponding holes at the back of the telephone base. Slide the telephone base down on the mounting studs until it locks into place.
Mounting
studs
Telephone base
Getting started
Battery installation
Install the battery as shown below.
1. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove.
2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks
into place.
5. Charge the handset by placing it in the telephone base. The CHARGE light remains on whenever the handset is
charging in the telephone base.
1
2
4
3
5
CHARGE
light
• If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.
• To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary,
place the handset in the telephone base to charge the battery. For best performance, keep the handset in the
telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table
on page 36 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the
handset enough charge to use the telephone for a short time. When the battery is low, the handset beeps and shows LOW BATTERY and a flashing icon. If you are on a call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank.
Battery has no charge and
the handset cannot be used.
Charge without interruption until the screen shows
LOW BATTERY (at least 10 minutes).
The screen shows
LOW BATTERY and
flashes.
Battery has enough charge to
be used for a short time.
Charge without interruption until LOW BATTERY disappears from the
screen (at least 45 minutes).
--:-- --/-- shows on
the screen.
Battery is charged.
To keep the battery charged, place it in the telephone base when not
in use.
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base (page 4).
CID/VOLPress to review the call log when the telephone is not in use (page 29).
Press and hold to adjust the ringer volume when the telephone is not in use (page 10).
During a call, press to decrease the listening volume. A double beep sounds at the
lowest setting (page 15).
Press to scroll down while in programming mode or reviewing the directory, call log or
redial list.
/FLASH
Press to make or answer a call (page 15).
During a call, press to answer an incoming call when you receive a call waiting alert
(page 16).
TONE
Press to switch to tone dialing temporarily when using the pulse service (page 16).
CHAN/REMOVE
Switch to a clearer channel while on a call (page 16).
Press and hold to delete all records in the call log when the phone is not in use (page 32).
When reviewing the call log or redial list, press to delete the desired record (page 32 or 18).
PROG
Press to enter programming mode while the telephone is not in use.
Getting started
Handset layout
SELECT
Press to store a programming option or a directory entry.
/VOL+
Press to review the directory when the telephone is not in use (page 21).
Press and hold to adjust the ringer volume when the telephone is not in use (page 11).
During a call, press to increase the listening volume. A double beep sounds at the
highest setting (page 15).
Press to scroll up while in programming mode or reviewing the directory, call log or
redial list.
OFF
During a call, press to hang up.
While the handset is ringing, press to silence the ringer temporarily (page 16).
Press and hold to erase the MISSED CALLS display when the telephone is not in use
(page 29).
During programming, press to exit without making changes.
#
Press repeatedly to show other dialing options when reviewing a call log entry (page 30).
Press to use the CLR VOICEMAIL feature while in the main menu (page 12).
REDIAL/PAUSE
Press repeatedly to review the redial list (page 18).
While dialing or entering numbers into the directory, press to insert a dialing pause
(pages 15 and 19).
Getting started
Telephone base layout
/FIND HANDSET
Press to page the handset (page 17).
IN USE light
On when the handset is in use.
Telephone settings
Set date and time
If you subscribe to caller ID service from your telephone service provider, the date and time are set automatically
with the next incoming call. If you do not have caller ID service, you can set the date and time manually.
To set the date and time:
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays DATE/TIME, then press SELECT.
3. When the month is flashing, press CID/ VOL- or
/ VOL+ until the screen displays the correct month and then
press SELECT or PROG.
4. When the date is flashing, press CID/ VOL- or
/ VOL+ until the screen displays the correct date and then
press SELECT or PROG.
5. When the hour is flashing, press CID/ VOL- or
/ VOL+ until the screen displays the correct hour and then
press SELECT or PROG.
6. When the minute is flashing, press CID/ VOL- or
/ VOL+ until the screen displays the correct minute and then
press SELECT or PROG.
7. When AM or PM is flashing, press CID/ VOL- or
/ VOL+ to select AM or PM. Press SELECT or PROG to save
your settings. You will hear a confirmation tone.
8. Press OFF to return to idle mode.
When there is a power failure or after battery replacement, the time needs to be reset.
Telephone settings
Ringer
ou can select the ringer tone.
Y
To change the handset ringer tone:
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays RINGER: and the current setting. Press SELECT and
the current setting flashes.
3. Press CID/ VOL- or
/ VOL+ to select RINGER: 1, 2, 3, or 4. The current setting flashes. You hear a sample of
each ringer tone as you scroll through the choices.
4. Press SELECT or PROG to save your selection. You will hear a confirmation tone.
5. Press OFF to return to idle mode.
Ringer volume
You can adjust the ringer volume or turn the ringer off.
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays RINGER VOL: and the current setting.
3. Press SELECT and the current setting flashes.
4. Press CID /VOL- or
/VOL+� to adjust the ringer level from OFF, LOW or HI. You hear a sample of the
selected ringer level as you scroll through the choices.
5. Press SELECT or PROG to save your selection. You will hear a confirmation tone.
6. Press OFF to return to idle mode.
-OR10
Telephone settings
Ringer volume (continued)
1. When the handset is not in use, press and hold CID/ VOL- or
/ VOL+ until the screen displays RINGER VOL:
and the current setting. The current setting flashes.
2. Press� CID /VOL- or
/VOL+ to adjust ringer volume from OFF, LOW or HI. You hear a sample of the selected
volume level as you scroll through the choices.
3. Press SELECT or PROG to save your selection. You will hear a confirmation tone.
• If the ringer volume is set to OFF, RINGER OFF is displayed on the idle screen.
• When the ringer volume is set to OFF, the handset still rings when you press FIND HANDSET.
Dial mode
If you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse
(rotary) service, you need to change the dial mode setting to pulse.
To change the setting:
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays DIAL MODE: and the current setting, then press SELECT. The current setting flashes.
3. Press CID/ VOL- or
/ VOL+ to select TONE or PULSE.
4. Press SELECT or PROG to save your selection. You will hear a confirmation tone.
5. Press OFF to return to idle mode.
11
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and
are
displayed on the handset when you have new voicemail messages. Contact your telephone service provider for
more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for
example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns
off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your
telephone service provider continues to send the signal that turns on the indicators.
To manually turn off these indicators:
1. Press PROG when the handset is not in use.
2. Press # and the screen displays CLEAR? and YES flashes.
-ORPress CID/ VOL- or
/ VOL+ until the screen displays CLR VOICEMAIL, then press SELECT. The screen displays CLEAR? and YES flashes.
3. Press SELECT or PROG to confirm your selection. You will hear a confirmation tone.
4. Press OFF to return to idle mode.
Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will
not activate the NEW VOICEMAIL indication on your cordless handset. The provider must also send a digital signal for
Visual Message Waiting Indication to activate the new voicemail alert on the handset display. This may also be called
FSK Voice Message Waiting Indication. Contact your telephone service provider for details.
12
Telephone settings
Home area code
If you dial local calls using only seven digits (area code not required), you can program your home area code so
that when you receive a call within your local area, the telephone number is automatically stored without the area
code in the call log.
To change the setting:
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays HOME AREA CODE, then press SELECT. The stored
area code is displayed with the first digit flashing.
3. Use the dialing keys (0-9) to enter the desired home area code or press CHAN /REMOVE to delete.
4. Press SELECT or PROG to confirm. You will hear a confirmation tone.
5. Press OFF to return to idle mode.
If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you
move to a location that requires it, delete the home area code you have already programmed following the steps above.
After you have deleted the home area code, _ _ _ appears.
13
Telephone settings
LCD language
The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.
To select a language:
1. Press PROG when the handset is not in use.
2. Press CID/ VOL- or
/ VOL+ until the screen displays LANGUAGE, then press SELECT.
3. Press CID/ VOL- or
/ VOL+ to select ENGLISH, FranCais or Espanol, then press SELECT or PROG to
save your setting. You will hear a confirmation tone.
4. Press OFF to return to idle mode.
14
Telephone operation
Make a call
• Press
/FLASH and then use the dialing keys (0-9) to dial the telephone number.
Predial a call
• Enter the telephone number using the dialing keys (0-9), then press
/FLASH to dial.
Answer a call
• Press
/FLASH, SELECT, CHAN/REMOVE, PROG, REDIAL or any dialing keys (0-9, TONE or #) to answer.
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing, edit numbers by pressing CID/ VOL- or
/ VOL+ to move to the desired digit, then press CHAN /REMOVE to delete. To insert a dialing pause, press REDIAL /PAUSE (a P appears). To return to idle mode, press OFF.
• If the handset is moved out of range while on a call, it will beep twice every five seconds.
End a call
• Press OFF or return the handset to the telephone base to hang up.
Volume
• Press
CID /VOL-
or
/VOL+ to adjust the listening volume while on a call.
15
Telephone operation
Temporary ringer silencing
• Press OFF to temporarily silence the ringer of the handset without disconnecting the call while the telephone is
ringing. The next call rings normally at the preset volume.
Channel
• Press CHAN/REMOVE to switch to a clearer channel while on a call.
Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is
an incoming call while you are on another call.
• Press
/FLASH to put the current call on hold and take the new call.
• Press
/FLASH at any time to switch back and forth between calls.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is
useful if you need to send touch-tone signals to access your telephone banking or long distance services.
During a call:
1. Press TONE .
2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.
3. The telephone automatically returns to pulse dialing mode after you end the call.
16
Telephone operation
Find handset
This feature helps you find the misplaced handset.
To start paging:
1. Press
/FIND HANDSET on the telephone base when the telephone is not in use.
2. The handset rings and shows **PAGING** on its screen.
To end paging:
• Press
/FIND HANDSET again on the telephone base.
-OR• Press OFF on the handset or place the handset back in the telephone base to stop the paging tone.
17
Telephone operation
Redial list
The telephone stores the five most recently dialed telephone numbers in the redial list. When there are already
five entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.
Review the redial list
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID/ VOL-,
/ VOL+ or REDIAL/PAUSE repeatedly to browse the redial list.
Dial a redial entry
1. Press
/FLASH when the handset is not in use.
2. Press REDIAL/PAUSE to dial the last dialed telephone number.
-OR-
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID/ VOL-,
/ VOL+ or REDIAL/PAUSE until the desired entry is displayed.
3. Press
/FLASH to dial.
Delete a redial entry
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID/ VOL-,
/ VOL+ or REDIAL/PAUSE repeatedly to browse to the desired entry.
3. Press CHAN /REMOVE to delete the displayed number.
18
Telephone operation
Directory
The directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up
to 24 digits and a name up to 15 characters.
Store a directory entry
1. Press prog when the handset is not in use.
2. The screen displays DIRECTORY. Press SELECT and the screen shows ENTER NAME.
• Use the dialing keys (0-9) to enter the name. See Character chart on page 20.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a character.
3. Press SELECT or prog to move to the telephone number. The screen shows ENTER NUMBER.
• Use the dialing keys (0-9) to enter the telephone number.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL /PAUSE to insert a dialing pause (a P appears).
4. Press SELECT or prog to confirm. You will hear a confirmation tone.
5. Press OFF to return to idle mode.
19
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 15 characters). An error tone sounds if you try
to enter more than 15 characters. Each press of a particular key causes the characters to be displayed in the
following order:
Dial key
Characters by number of key presses
1
1
1
2
A
2
3
4
B
C
2
5
3
D
E
F
3
4
G
H
I
4
5
J
K
L
5
6
M
N
O
6
7
P
Q
R
S
8
T
U
V
8
9
W
X
Y
Z
9
0
0
,
,
-
.
6
7
TONE
#
&
20
#
Telephone operation
Review the directory
Entries are sorted alphabetically.
To review the directory:
1. Press
/ VOL+ when the handset is not in use. The screen displays DIRECTORY.
2. Press CID/ VOL- or
/ VOL+ to browse.
-OR Press the dialing key for the first letter of the name you want to search. If necessary, press
/ VOL+ to select the desired entry.
CID/ VOL- or • When you reach the end of the list in the directory, END OF LIST is shown on the screen and there is an error tone.
• If you press a dialing key for alphabetical search while in the directory and there are no entries starting with the letters
of that key, NO DATA is displayed on the screen.
Alphabetical search
To start an alphabetical search:
1. Follow the steps in Review the directory above to enter the directory.
2. Use the dialing keys to enter the letters associated with the name. For example, if you have entries for Jenny,
Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Kristen (if you
have more than one stored entry beginning with the same letter, in this case Jenny and Jessie, with the first
entry displayed [Jenny], press
/ VOL+ to view all other entries beginning with that letter), or three times to see
Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If
necessary, press CID/ VOL- or
/ VOL+ on the handset to browse.
21
Telephone operation
Dial a number from the directory
1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21).
2. When the desired entry appears, press
/FLASH to dial.
Edit a directory entry
1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21).
2. When the desired entry appears, press SELECT and EDIT flashes.
SPEED EDIT DEL
3. Press SELECT and the screen shows the name and number. The cursor appears at the
8005959511
beginning of the name.
• Use the dialing keys (0-9) to enter the name. See Character chart on page 20.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a character.
4. Press SELECT to move to the telephone number.
• Use the dialing keys (0-9) to edit the telephone number.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL /PAUSE to insert a dialing pause (a P appears).
5. Press SELECT to confirm. You will hear a confirmation tone.
6. Press OFF to return to idle mode.
22
Telephone operation
Delete a directory entry
1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21).
2. When the desired entry appears, press SELECT and then press CID/ VOL- or SPEED EDIT DEL
/ VOL+ until DEL flashes.
8005959511
3. Press SELECT and the screen shows ERASE NO YES and the number. The current choice flashes.
4. Press
/ VOL+ until YES flashes.
5. Press SELECT to confirm. You will hear a confirmation tone.
6. Press OFF to return to idle mode.
Copy a directory entry into the speed dial
1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21).
2. When the desired entry appears, press SELECT and then press CID/ VOL- or SPEED EDIT DEL
/ VOL+ until SPEED flashes.
8005959511
3. Press SELECT and the screen shows ENTER 1-9.
4. Press a key (1-9) to copy the desired entry from the directory to the speed dial memory
and assign the memory location, then you will hear a confirmation tone. The selected
memory location number (01 through 09) displays with the desired entry.
23
Telephone operation
Speed dial
Your can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the
speed dial locations you assign in the handset.
Store a speed dial entry
Press PROG when the handset is not in use.
Press CID/ VOL- or
/ VOL+ until the screen displays SPEED DIAL.
Press SELECT and the screen shows ENTER 1-9.
Press a key (1 through 9) to assign the speed dial location to store this number. The screen shows ENTER NAME.
• Use the dialing keys (0-9) to enter the name (see Character chart on page 20).
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a character.
5. Press SELECT or prog to move to the telephone number and the screen shows ENTER NUMBER.
• Use the dialing keys (0-9) to enter the telephone number.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (a P appears).
6. Press SELECT or PROG to confirm. You will hear a confirmation tone.
1.
2.
3.
4.
• The entries stored in the speed dial memory are numbered 01 to 09 and share the memory in the directory.
• Press OFF at any time to exit speed dial mode.
• If the location is occupied, the new entry replaces the old entry and the old entry is moved to a directory location.
24
Telephone operation
Dial a speed dial number
1. Press and hold a speed dial location key (1-9) of the desired entry when the handset is not in use.
2. Press
/FLASH to dial the displayed number.
Edit a speed dial entry
1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.
2. When the screen shows the entry, press SELECT and EDIT flashes.
SPEED EDIT DEL
3. Press SELECT and the screen shows the name, number and the speed dial memory
8005959511
location. The cursor appears at the beginning of the name.
01
• Use the dialing keys (0-9) to edit the name (see Character chart on page 20).
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a character.
4. Press SELECT to move to the telephone number.
• Use the dialing keys (0-9) to edit the telephone number.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL /PAUSE to insert a dialing pause (a P appears).
5. Press SELECT to confirm. You will hear a confirmation tone.
25
Telephone operation
Reassign speed dial locations
1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.
2. When the screen shows the desired entry, press SELECT. Press CID/ VOL- or SPEED EDIT DEL
/ VOL+ until SPEED flashes.
8005959511
3. Press SELECT and the screen shows ENTER 1-9.
01
4. Press a key (1-9) to reassign this entry into another memory location. You will hear a
confirmation tone.
If the location is occupied, the new entry replaces the old entry and the old entry is moved to a directory location.
Delete a speed dial entry
1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.
2. When the screen displays the desired entry, press SELECT. Press CID/ VOL- or SPEED EDIT DEL
/ VOL+ until DEL flashes.
8005959511
3. Press SELECT and the screen shows ERASE NO YES with the selected 01
telephone number.
4. Press
/ VOL+ until YES flashes.
5. Press SELECT to confirm. You will hear a confirmation tone.
26
Telephone operation
About caller ID
This product supports caller ID services provided by most telephone service providers. Depending on your service
subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone
service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the
telephone, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may need to combine these services).
• You have only caller ID service, or only call waiting service.
• You do not subscribe to caller ID or call waiting services.
There are fees associated with caller ID services. In addition, services may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID service and if
both telephone service providers use compatible equipment. The time and date are sent by the telephone service
provider along with the call information.
Caller ID information may not be available for every incoming call. Callers may intentionally block their names
and/or telephone numbers. To view call log entries with numbers longer than 11 digits, you must save the entry to
the directory to view the entire number (see page 31).
You can use this product with regular caller ID service, or you can use this product’s other features without subscribing
to either caller ID or combined caller ID with call waiting service.
27
Telephone operation
Caller ID history
Caller’s
name
Caller’s telephone
number
VTECH
800-595-9511
12:45PM 12/25 NEW 05
Time of call
New call log indicator
and location in the
call log
Date of call
If you subscribe to caller ID service provided by your telephone service provider, information about each caller
appears after the first or second ring. If you answer a call before the caller information appears on the screen, it is
not saved in the call log.
• The call log stores up to 45 entries. Each entry can have up to 24 digits for the number and 15 characters for
the name. If the number has more than 11 digits, only the last 11 digits appear. If the name has more than 15
characters, only the first 15 characters are saved in the call log.
• You can review, redial and copy an entry into the directory.
• Entries appear in reverse chronological order.
• When the call log is full, the oldest entry is deleted to make room for new incoming call information.
• CID EMPTY shows when there are no records in the call log.
If the phone number has more than 24 digits, it will not be saved or shown in the call log.
28
Telephone operation
Missed calls indicator
When there are calls that have not been reviewed in the call log, the handset shows XX MISSED CALLS
XX MISSED CALLS.
Each time you review a call log entry marked NEW, the number of missed calls decreases
by one.
12:45PM 12/25
When you have reviewed all the missed calls, the missed calls indicator no longer shows.
If you do not want to review the missed calls one by one, press and hold OFF on the
handset to erase the missed calls indicator. All the entries are then considered old and kept in the call log.
Memory match
When the incoming telephone number matches exactly a telephone number in your directory, the name on the
screen matches the corresponding name in your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.
The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider
usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does
not exactly match a number in your directory, the name appears as it is delivered by the telephone service provider.
For example, if the telephone service provider includes the area code but your directory number does not, the name
appears as delivered by the telephone service provider.
Review the call log
1. Press
2. Press
CID/ VOL- when the telephone is not in use.
CID/ VOL- or
/ VOL+ to browse.
• The name (if available), telephone number, date and time of all incoming calls are shown on the screen.
• You hear a beep when you have reached the end of the call log and the screen shows END OF LIST.
29
Telephone operation
View dialing options
Although the call log entries received have 10 digits (the area code plus the seven-digit
number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a
1 plus the area code plus the seven digits. You can change the number of digits that you dial
from or store to the directory.
While reviewing the call log, press # repeatedly to show different dialing options for local and
long distance numbers before dialing or saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before
dialing or saving it in the directory.
When the number is shown in the correct format for dialing, press
/FLASH on the handset
to call the number.
If you have programmed the home area code (see page 13), only the last seven digits of the
incoming phone numbers from that area code will be displayed while reviewing the call log.
Press # repeatedly to display all possible dialing options.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
595-9511
1-595-9511
Dial a call log number
1. Press CID/ VOL- when the telephone is not in use.
2. Press CID/ VOL- or
/ VOL+ to browse to the desired entry, then press
/FLASH to call.
-ORPress CID/ VOL- or
/ VOL+ to browse to the desired entry, then press SELECT and DIAL flashes. Press
/FLASH or SELECT to call.
30
Telephone operation
Save a call log entry to the directory
1. Press CID/ VOL- when the telephone is not in use.
2. Press CID/ VOL- or
/ VOL+ to select the desired entry. If you wish to change how
the number is saved, press # repeatedly until the desired option displays. See View dialing options on page 30.
3. Press SELECT and then press CID/ VOL- or
/ VOL+ until PROGRAM flashes.
4. Press SELECT and the screen shows the name and number. The cursor appears at the beginning of the name.
• Use the dialing keys (0-9) to edit the name if necessary. See Character chart on
page 20.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a character.
5. Press SELECT to move to the telephone number.
• Use the dialing keys (0-9) to edit the telephone number if necessary.
• Press CID/ VOL- to move the cursor to the left or
/ VOL+ to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL /PAUSE to insert a dialing pause (a P appears).
6. Press SELECT to confirm. You will hear a confirmation tone.
31
VTECH
800-595-9511
12:45PM 12/25 NEW 05
DIAL PROGRAM
800-595-9511
12:45PM 12/25 NEW 05
Telephone operation
Delete from the call log
Delete an entry:
1. Press CID/ VOL- when the telephone is not in use.
2. Press CID/ VOL- or
/ VOL+ to select the desired entry.
3. Press CHAN /REMOVE to confirm. You will hear a confirmation tone.
Delete all entries:
1. Press and hold CHAN /REMOVE when the telephone is not in use. The screen show ERASE ALL? N Y and the
current choice flashes.
2. Press
/ VOL+ until Y (yes) flashes.
3. Press SELECT to confirm. You will hear a confirmation tone.
32
Telephone operation
Call log display screen messages
Displays
When
PRIVATE NAME
The caller is blocking the name information.
PRIVATE NUMBER
The caller is blocking the telephone number information.
PRIVATE CALLER
The caller is blocking the name and number information.
UNKNOWN NAME
This caller’s name is unavailable.
UNKNOWN NUMBER
This caller’s number is unavailable.
UNKNOWN CALLER
No call information is available about this caller.
33
Appendix
Screen display messages
LOW BATTERY
The battery needs to be recharged.
CID EMPTY
There are no call log entries.
CONNECTING...
The cordless handset is searching for the telephone base.
DIRECTORY EMPTY
There are no directory entries.
MEMORY FULL
The directory is full.
XX MISSED CALLS
There are calls that have not been reviewed in the call log.
NEW VOICEMAIL
There are new voicemail message(s) from the telephone service provider.
**PAGING**
The cordless handset locator has been activated.
PHONE
The handset is in use.
POWER FAILURE
OR OUT OF RANGE
The handset cannot communicate with the telephone base. Check the telephone base
power connection or move closer.
**RINGING**
There is an incoming call.
RINGER OFF
The handset ringer is turned off.
SCANNING...
The telephone base is searching for another available channel.
34
Appendix
Handset screen icons
Flashes when the battery is low and needs charging.
New voicemail received from the telephone service provider.
NEW
New missed call(s) in call log.
Handset and telephone base indicators
Handset light
CHARGE
On when the handset is charging in the telephone base.
Telephone base light
IN USE
On when the handset is in use.
Flashes quickly when there is an incoming call.
Append
35
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation
Operating time
While in use (talking*)
Five hours
While not in use (standby**)
Six days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
• A new battery is installed in the handset.
• The handset beeps every minute while on a call.
• The handset beeps and LOW BATTERY displays on the handset.
• A battery is properly installed and the screen is blank.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
• Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.
• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials.
• Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations
specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
36
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset
to the telephone base after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to synchronize.
• Charge the battery in the handset for up to 16 hours.
• If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on
the screen (page 5).
• Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the problem is probably in the wiring or the local service. Contact your telephone service provider.
There is no dial tone.
•
•
•
•
37
Append
First, try all the above suggestions.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or local service. Contact your telephone service provider.
Appendix
I cannot dial out.
• First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the
telephone before producing a dial tone. Wait an extra second before dialing.
• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your
telephone service provider (charges may apply).
• Eliminate any background noise. Dial from another room in your home with less background noise.
LOW BATTERY shows on the handset screen.
• Place the handset in the telephone base for recharging.
• Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base for up to
16 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not accept charge.
• Make sure the handset is placed in the telephone base correctly. The CHARGE light on the handset should be on.
• Remove and install the battery again, then charge for up to 16 hours.
• If the handset is in the telephone base but the CHARGE light on the handset is not on, refer to The charge light is off on
page 38.
• If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on
the screen (page 5).
• Purchase a new battery. Refer to the Battery section (page 36).
38
Appendix
The CHARGE light is off.
• Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and
telephone base to reset.
The telephone does not ring when there is an incoming call.
•
•
•
•
•
•
•
•
•
•
Make sure the handset ringer volume is not set to off (see page 11).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the telephone base.
There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your
telephone service provider (charges may apply).
Other electronic products may cause interference to your cordless telephone. Install your telephone as far away from
electronic devices as possible: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the
telephone wall jack. Contact your telephone service provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Remove and install the battery again and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.
Append
39
Appendix
My handset beeps and is not performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working
electrical outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow
up to one minute for the cordless handset and the telephone base to synchronize.
• Other electronic products may cause interference to your cordless telephone. Install your telephone as far away from
electronic devices as possible: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install
a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try
moving the appliance or telephone base to another outlet.
• Other electronic products may cause interference to your cordless telephone. Install your telephone as far away from
electronic devices as possible: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different
surge protector.
40
Appendix
• The location of your telephone base can impact the performance of your cordless phone. For better reception, install
the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the
problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply).
• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
• Press CHAN/REMOVE to switch to a clearer channel when on a call.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the
problem is probably in the wiring or local service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
41
Append
• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to
work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.
• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install
a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Appendix
The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.
•
•
•
•
Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install
a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Caller ID entries do not match the numbers I need to dial.
• Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other than 10 digits, see the view dialing options feature on page 30 for instructions on changing the number.
• If you dial seven digits for local calls, you may want to use the home area code feature (see page 13).
POWER FAILURE OR OUT OF RANGE shows on the handset screen.
• The handset may be out of range. Move it closer to the telephone base.
• Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless
handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
• Other electronic products may prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: �����������������������������������������������
wireless routers, radios, cellular telephones,
digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones�.
42
Appendix
NEW VOICEMAIL and
show on the handset and I don’t know why.
• Your telephone has voicemail indication feature. If NEW VOICEMAIL and
appear on the handset, your telephone has
received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from
them. Contact your telephone service provider for more information on how to access your voicemail.
NEW VOICEMAIL and
do not show on the handset and I have new voicemail messages.
• Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not
activate the NEW VOICEMAIL indication on your cordless handset. The provider must also send a digital signal for Visual
Message Waiting Indication to activate the new voicemail alert on the handset display. This may also be called FSK Voice
Message Waiting Indication. Contact your telephone service provider for details.
I cannot retrieve voicemail messages.
• If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone
service provider for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my
telephone doesn’t work.
•
•
•
•
43
Append
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port
USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub
with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for
more information.
Appendix
Common cure for electronic equipment
• If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the
following (in the order listed):
- Disconnect the power to the telephone base.
- Disconnect the battery on the cordless handset.
- Wait a few minutes before connecting power to the telephone base.
- Install the battery again and place the cordless handset in the telephone base .
- Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
44
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these
openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or
over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply
in your home or office, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage
points or create a short circuit. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the
telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
Append
45
Appendix
Important safety instructions (continued)
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation
instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to
restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
46
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between
portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather,
and the layout of your home or office.
When the handset is out of range, the handset displays POWER FAILURE OR OUT OF RANGE.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press
/FLASH. Move
closer to the telephone base, then press
/FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
Append
47
Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water
or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall
into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then
remove the telephone by the unplugged cords.
48
Appendix
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between
the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be
intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone
conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should
not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the
electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To
minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings,
bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery
charger.
• Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other
batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
Append
49
Appendix
The RBRC ® seal
The RBRC ® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to
collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC ® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be
illegal in your area.
VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ® program or at
authorized VTech product service centers. Please call 1-800-8-BATTERY TM for information on Ni-Cd battery recycling and disposal bans/
restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural
resources.
RBRC ® is a registered trademark of Rechargeable Battery Recycling Corporation.
50
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all
accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially
Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially
Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may
replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or
replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working
condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially
Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of
either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water or other liquid intrusion; or
2.Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3.Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4.Product to the extent that the problem is caused by use with non-VTech accessories; or
Append
51
Appendix
Warranty (continued)
5.Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered
illegible; or
6.Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If
the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction
or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
52
Appendix
Warranty (continued)
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to
this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on
any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product
is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Append
53
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or
bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may
be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are
maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:
AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
54
Appendix
FCC, ACTA and IC regulations (continued)
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected
to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two
lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring
when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone
service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your
telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a
complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Append
55
Appendix
FCC, ACTA and IC regulations (continued)
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement
that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
56
Appendix
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 5857.20-5865.90 MHz
Telephone base: 912.75-917.10MHz
Channels
30
Nominal effective range
Maximum power allowed by FCC and IC.
Actual operating range may vary according to environmental conditions at the time of use.
Size
Handset: 2.00 X 1.24 X 7.49 in (50.7 X 31.5 X 190.2 mm)
Telephone base: 3.54 X 3.56 X 5.74 in (90.0 X 90.3 X 145.8 mm)
Weight
Handset: 5.25oz (148.8g) (including battery)
Telephone base: 4.89oz (138.6g)
Power requirements
Handset: 3.6V 400mAh Ni-Cd battery
Telephone base: 7.5V AC @ 200mA
Memory
Handset directory: 20 memory locations (9 speed dial inclusive); up to 24 digits and 15 characters
Handset call log: 45 memory locations; up to 24 digits and 15 characters
Append
57
Index
A
About caller ID 27
About cordless telephones 49
Alphabetical search 21
Answer a call 15
B
Battery 36
Battery charging 5
Battery installation 4
C
Caller ID 27
Caller ID history 28
Caller ID with call waiting 27
Call log display screen messages 33
Call waiting 16
Channel 16
Character chart 20
Charging 5
Clear voicemail 12
Copy a directory entry into the
speed dial 23
D
Date and time 9
Delete a directory entry 23
Delete a redial entry 18
Delete a speed dial entry 26
Delete from the call log 32
Dial a call log number 30
Dial a number from the directory 22
Dial a redial entry 18
Dial a speed dial number 25
Dial mode 11
Directory 19
DSL filter 2
E
Edit a directory entry 22
Edit a speed dial entry 25
End a call 15
F
Find handset 17
58
H
Handset layout 6, 7
Handset light 35
Handset screen icons 35
Home area code 13
I
Important safety instructions 45, 46
Indicators 35
Installation 2
L
LCD language 14
Listening volume 15
M
Maintenance 48
Make a call 15
Memory match 29
Missed calls indicator 29
Index
O
Operating range 47
P
Pacemaker patients 47
Paging handset 17
Parts checklist 1
Phonebook 19
Precautions for users of implanted
cardiac pacemakers 47
Predial a call 15
R
Reassign speed dial locations 26
Redial list 18
Review the call log 29
Review the directory 21
Review the redial list 18
Ringer 10
Ringer volume 10, 11
S
Safety instructions 45, 46
Save a call log entry to
the directory 31
Screen display messages 34
Screen icons 35
Speed dial 24
Store a directory entry 19
Store a speed dial entry 24
T
Technical specifications 57
Telephone base installation 2
Telephone base layout 8
Telephone base light 35
Temporary ringer silencing 16
Temporary tone dialing 16
Troubleshooting 37
V
View dialing options 30
Volume 10, 11, 15
Append
59
W
Wall mounting 3
Warranty 51, 52, 53
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5
Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-003522-010-100