Sharp IT reference GuIde

1

Table of conTenTS

Introduction

IT Managers: Simplifying Your Life

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Sharp’s Commitment to Innovation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Sharp’s Dedication to Sales and Customer Support

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Environmentally-Friendly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 printing

Extensive Interoperability

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Effortless Printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11

Mobile

Empowered Mobile Communications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 document Workflow

Simplified Document Workflow

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 device Management

Optimum Device Uptime

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17

Security

Security Throughout the Organization

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Protecting Your Assets from Vulnerability

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19

Security At-a-Glance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Meeting Security Standards and Certifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sharp oSa ® platform

Integrated Business Processes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-23

Leveraging the Sharp OSA Ecosystem

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25

Sharp partner program

Align with Technology Leaders

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Validated Program Member Products

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-36

presentation products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 appendix - compatibility charts

Sharp Print and Network Compatibility

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38-39

Sharp Device Management Compatibility

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-41

Sharp Secuity Feature Compatibility

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42-43

Sharp OSA and Application Compatibility

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-45

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IT ManaGerS: SIMplIfyInG your lIfe

As an Information Technology professional, you are no doubt faced with a unique set of challenges that pull you in many different and often conflicting directions. For example, you are forced to do more with less—supporting disparate assets throughout the sprawling enterprise with maximum interoperability and minimal resources.

Internal policies and government regulations impose strict requirements on protecting the confidentiality of your information. You also aspire to reduce the impact of your operations on the environment through reduced energy consumption and recycling.

At Sharp, we understand your goals and the issues that impede your ability to focus on strategic organizational objectives. From developing award-winning multi-function peripherals (MFPs) that deliver impressive document workflows to facilitating the administration of devices wherever you are, Sharp technology empowers productivity beyond compare. Our innovative Sharp OSA platform helps your MFPs reach further into the organization and business processes and is supported by one of the largest developer networks in the industry. Sharp’s security expertise is also among the most respected, having pioneered the first and most comprehensive solution for

MFPs. Sharp is also a trusted leader in LCD technology, from our line of AQUOS BOARD™ Interactive Display

Systems to ultra-slim bezel video wall monitors and high-brightness digital signage displays. And to help preserve the natural beauty of our environment, we have made a strong corporate-wide commitment to minimize the impact of Sharp products upon our planet.

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Sharp’S coMMITMenT To InnovaTIon

For over 100 years, Sharp has been an innovator in electronics and office technology. From the Ever-Sharp pencil introduced in 1913 to a leader in the development of Liquid Crystal Displays and modern document technologies,

Sharp’s vision of quality and reliability is embodied in each and every product we deliver. Our award-winning

MFPs are no exception. They provide sophisticated features and unparalleled reliability to dramatically improve document workflows and business processes throughout your entire organization.

From copying, printing, scanning and faxing, to securely interacting with other network resources and business applications, Sharp MFPs can help boost productivity and minimize costs. In addition to our cutting-edge document systems, Sharp offers an array of presentation products to further meet your business needs, including professional projectors, interactive touch-screen displays, digital signage solutions and video wall systems.

Sharp’s close relationship with both our dealers and our customers is the foundation for our unique product development process. This collaborative approach allows Sharp to deliver unique products and technologies that provide innovative customizable solutions to real world business process challenges.

Security

(CC)

Scan 2 Sharp OSA My Sharp

Pull-out

Keyboard

A4 Scan

Centric

history of Sharp document Technology Innovation:

2001: Introduced the industry’s first Common Criteria validated Data Security Kit

2004: Pioneered Scan 2 ™ Technology or MFP Dual Head Document Feeder

2006: Launched Sharp OSA platform, the industry’s first web-services platform

2006: Sharp Partner Program sets new industry benchmark for inclusiveness

2007: Introduced My Sharp™; customized support and training portal for end-users

2008: Introduced the market’s first fully retractable keyboard as a standard feature of workgroup MFPs

2008: Introduced A4 MFPs that offered the same features as A3 models with a smaller footprint

2011: Introduced the industry’s first cloud-enabled MFPs featuring Sharp OSA v4 technology

2011: Launched Cloud Ready Sharp OSA 4 technology

2012: Introduced the first in a series of Light Production MFP, with triple air-feed, full bleed printing and advanced finishing.

2012: Released Sharpdesk mobile printing/scanning solutions for Apple iOS and Google Android devices

comprehensive product line

We offer an array of MFPs and Printers to address a broad range of business objectives. From our A3 and A4 workgroup MFPs to our light production MFPs, Sharp has continued to redefine the role and importance of document technology in the workplace by offering products that are easy to use, customizable and secure.

Ease-of-Use

Many other MFPs on the market have operation panels that require digging through layers of choices to find the features you need. Sharp MFPs offer a tablet-like user interface combined with the industry’s first integrated retractable keyboard that provides intuitive control of even the most advanced functions. Yet another

Sharp first is our Scan 2 ™ technology which enables single-pass, double-sided scanning for increased efficiency and enhanced system reliability.

Customization

The user interface can be customized with one-touch access to the functions, files or applications that are most important to the end-customer. The experience is fully personalized from the simple to the more complex, allowing you to add custom backgrounds and icons, change the display language and much more.

Another prime example of Sharp technology that enables a fully customizable experience is the Sharp OSA platform. The industry’s first web-services development platform, now in its fourth generation, provides advanced customization capabilities to meet the unique needs of your business.

Security

Sharp’s award-winning security suite provides peace of mind and protection for your confidential and intellectual property, whether you are copying, scanning or printing. Sharp’s standard “end of lease” feature

(on select models) digitally shreds any and all data on the MFP providing peace of mind when the MFP is returned to the leasing company.

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Sharp’S dedIcaTIon To SaleS and cuSToMer SupporT

nationwide coverage

Your relationship with Sharp doesn’t end after you purchase an MFP. To ensure the highest level of satisfaction and support, Sharp stands behind every product through its nationwide network of professionals that are eager to work with you and address your specific needs. With both local representation and national reach, Sharp

Business Systems and the Sharp network of over 400 independent authorized dealers provide a very high level of service and support to customers throughout the United States.

We take pride in supporting the relationships forged by our direct sales team and local authorized dealers.

These relationships help Sharp develop products that continually add value and help enhance productivity.

The extensive network of authorized dealers also enables us to support large corporate installations with offices throughout a region or spanning the country. This combination of responsive local management and nationwide support delivers an outstanding experience for customers.

online Support and Training with My Sharp

My Sharp, available 24/7, is a dedicated customized website providing how-to videos and PDF documents that demonstrate features of the customer’s specific MFP devices.

With easy access right from the front panel of the MFP, users can find the information they need for scan, copy, print, fax, administrative functionalities and supplies replacement, helping to reduce downtime and enhance productivity.

envIronMenTally-frIendly

responsible approach to product design

All Sharp Document Systems utilize advanced micro-fine toner technology, which offers a lower consumption rate and produces less waste than conventional toners, resulting in longer replacement intervals. Sharp supplies are packaged using fully recyclable materials.

Long-life consumable parts help minimize service intervals and down time, resulting in lower operating costs. With two different energy-saving modes, power can be reduced or shut off at set intervals. All Sharp document systems are ENERGY STAR ® qualified and

RoHS compliant to restrict the use of hazardous substances.

Toner recycling program

As part of our commitment to helping preserve the environment, Sharp offers our customers zero waste land fill recycling for all Sharp consumables, including cartridges, bottles, toner collection containers and drum units. Sharp encourages customers to recycle their used

Sharp toner cartridges in bulk by providing a pre-paid Recycling Kit for their return to our facility. Visit www.sharpusa.com/recycle to learn more.

Stop

Drop

Recycle

Sharp’s environmental leadership

As a testament to our commitment to the environment, Sharp is a three-time winner of the ENERGY STAR annual

Excellence in Energy Proficiency Product Design. Sharp is also a four-time winner of the SmartWay ® Excellence

Award, which recognizes companies for conserving energy and lowering greenhouse gas emissions in logistics and transportation. Sharp was also a previous recipient of the Excellence in Partnership Green Contractor Award and the Evergreen Award from the General Services Administration (GSA) and the Coalition for Government

Procurement. These awards recognize environmentally responsible businesses and their efforts on recycling, waste reduction and affirmative procurement practices.

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exTenSIve InTeroperabIlITy

Sharp understands that IT administrators must ensure MFP compatibility across complex networks of computers, devices, applications and platforms. Sharp MFPs are compatible across a broad spectrum of environments, further helping to ensure and maximize your investment in technology. From defining output settings to specifying finishing options, users are able to produce professional outcomes.

Supported page description languages

All network capable Sharp MFPs support the PCL ® page description language. PostScript ® 3 and XPS are offered for environments that require these industry standards.

Microsoft

®

Windows

®

Support

Sharp drivers are compatible with the latest Microsoft ® operating systems including Windows ® 8 and Windows ®

2012 Server operating systems. Additionally, many of Sharp’s drivers have passed Microsoft’s Windows Hardware

Quality Labs (WHQL) testing for maximum compatibility and reliability.

linux

®

, Mac

®

and unIx

®

Support

Computers running on Linux, Mac and UNIX operating systems can also access the functionality of Sharp MFPs.

To access these features, simply install the correct PostScript Printer Description (PPD) or PCL support file to deliver optimized printing.

citrix

®

The Citrix Ready ® program ensures compatibility with Citrix product lines. As a member of this joint solution compatibility and verification testing program, Sharp tests drivers to ensure consistent printing from Sharp MFP and Printers in Citrix XenApp ® environments.

Sap

®

device Types

As a gold-level member of the SAP Printer Vendor Program, Sharp ensures compatibility of MFPs and printers with SAP solutions through updated SAP

Device Types. SAP device types are files that store printer information so that users can seamlessly access printer features such as paper tray selections, orientation, and duplex options directory from SAP.

aS/400 Support

Sharp MFPs support printing from AS/400 through LPR (Line Printer Remote) printing or third party IPDS

(Intelligent Print Data Stream) applications.

hp output Server Support

Select Sharp MFPs are HP Output Server-certified, enabling IT managers to centrally control and manage print jobs, destinations and queues as well as easily create user and group privileges and preferences. With the ability to monitor print jobs on Sharp MFPs from the same consoles as other key IT resources, administrators can be alerted to potential problems and respond before productivity is impacted, minimizing costly downtime.

healthcare ehr and eMr application compatibility

Sharp works closely with leading healthcare application providers to help deliver the next generation of electronic medical records systems that are dedicated to improving patient relations and quality care. Customers can seamlessly integrate their Sharp printers and MFPs on the network, including workgroup and color

MFPs with leading solutions such as Epic ® , Cerner Millennium ® and McKesson ®

STAR™ Suite. With confidentiality and regulatory compliance in mind, Sharp offers comprehensive document and device security that are critical to today’s healthcare environments.

Mono - a3

Cerner ® McKesson ® MEDITECH ® EPIC ® **

Millennium STAR Suite Magic OS *

MX-M200D

AR-M257/M317

✔

✔

✔

✔

✔

MX-M260/M310

MX-M283/M363/M453/M503N

MX-M550/M620/M700

MX-M623N/M753N

MX-M850/M950/M1100 color - a3

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MX-2310U

MX-2600N/3100N

MX-2610N/3110N/3610N

MX-4100N/4101N/5001N

MX-4110N/4111N/5110N/5111N

MX-5500N/6200N/7000N

MX-6201N/7001N

Mono - a4

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DX-B350P/B450P

MX-B400P

MX-B402SC

MX-B401

MX-B402 color - a4

MX-C400P

MX-C311/C401

MX-C402SC

✔

✔

✔

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* Sharp MFPs that support PCL5 . PCL 5C or PCL 5e are compatible with MEDITECH Magic OS .

** Each Epic customer will have an employee trained as the Epic Technical Advisor . The Technical Advisor will approve print output device placements .

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efforTleSS prInTInG

Printing is one of the most common everyday tasks at any type of organization. The challenge for IT managers is to deliver an efficient and flexible yet structured printing environment. Sharp ensures all phases of printing and document management are easy, both for IT managers and end-users.

Sharp print driver

Sharp print drivers are seamlessly integrated with Microsoft Windows OS and their popular applications such as Microsoft Office ® for a seamless printing experience. Specific features are available through a user friendly interface that helps meet each user’s unique output requirements. Most Sharp drivers are Microsoft WHQL certified to deliver the best printing results.

Key features include, but are not limited to:

• Simplified print settings and finishing selections to minimize user support

• Color management options to meet each user’s color output needs

• Print to document filing folders for convenient document retention and retrieval

• Job retention to reduce waste and protect information confidentiality via secured release with a PIN number

• User authentication to ensure only authorized users can access the device

• Watermark to help identify sensitive documents

• Print and send by sending the document to registered destinations on the device when document is printed.

Sharp PCL Windows Driver

Sharp universal driver (Sharp ud)

Sharp UD is designed to facilitate easy printer and print driver management for IT managers. With one driver providing a consistent printing experience for all end-users in the organization, the Sharp UD helps IT managers increase efficiency by simplifying support, management, installation and setup.

Key features include, but are not limited to:

• Quick device discovery to find Sharp MFPs on the network

• Versatile finishing support to maintain productivity with a convenience

• Simplified printing process through selectable default printer

• Printer list feature to always keep your favorite printers accessible

• Color management for an optimized output result

• Verified and trusted Citrix Ready print driver

• Client-server and peer-to-peer print environment for IT managers to provide flexible options in networking

Client-Server: Centrally managed by IT. Simplified printer management with one driver.

Sharp ud

Sharp ud

Sharp ud

Sharp ud

Peer to Peer: Improved user convenience with one driver for many printers.

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eMpoWered MobIle coMMunIcaTIonS

Highly featured smart phones and tablets are increasingly popular communication tools in the business world.

According to research conducted by IDC, workers who communicate using mobile devices will account for 37% of the worldwide workforce and three-quarters of the workforce in the United States by 2015 (Mobile Printing

Landscape: Transition to Early Adopters, August 2012). Recognizing such rapid adoption of mobile devices in the workplace, Sharp offers applications and options to seamlessly connect mobile workers with their daily business processes. Sharp approaches these solutions with IT professionals in mind, ensuring security and interoperability while maintaining productivity.

Mobile printing and Scanning

Sharpdesk Mobile enables Windows ® 8, Windows ® RT, Apple ® iOS ® and Google ® Android™ users to easily print documents from their smartphones or tablets to a Sharp MFP. Users can also scan hardcopy documents from a Sharp MFP directly to their mobile devices for flexible storage and sharing. Scanned files can be shared with other applications or sent as E-mail attachments. Sharpdesk Mobile is available at no cost on the Windows Store for Windows users, Apple App Store for iOS users or Google Play Store for Android users.

Key features include, but are not limited to:

• Print directly to select Sharp MFPs from Sharpdesk mobile applications

• Print from and send documents to other applications such as Evernote ® and Dropbox ®

• Print E-mail attachments

• Send documents to others via E-mail

• Store and manage scanned or imported files

• User authentication for printing and scanning to meet IT security measures and track user activities

Wireless lan connectivity

Transform your Sharp MFP into a wireless-enabled imaging product. Select Sharp MFPs and Printers are equipped with wireless LAN capability to help your organization maximize productivity among mobile users.

Aligning with IT’s security and wireless network policies, the following modes are available on select Sharp

MFPs and printers:

• Infrastructure Mode

Sharp MFPs installed in the corporate wireless network. Devices can be placed wherever a wireless network is available. Eliminating physical cables and hubs, it extends options where the devices are strategically located to improve accessibility to the unit.

• Access Point Mode

This mode is ideal for organizations that adhere to a BYOD (Bring Your Own Device) model. Co-existing with a wired network, this mode will create an instant ad-hoc wireless network connecting mobile devices to printing resources. Segregated from corporate network, IT managers can prevent unwanted access to corporate resources while allowing mobile users to access basic printing and scanning. This enables convenient wireless usage without compromising the organization’s security policy.

uSb direct printing and Scanning

Most Sharp MFPs allow users to scan and print directly to/from USB. This feature helps make it convenient for users to access the device by minimizing extra steps. For security-conscious organizations, this feature can be disabled to maintain compliance with the security policy and avoid misuse of the MFP.

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SIMplIfIed docuMenT WorkfloW

Multi-function products are evolving to efficiently handle several complex tasks in one unit—copy, print, scan, fax, and more—helping organizations reduce costs and increase productivity. Factor in Sharp’s award-winning user interface with these robust document management capabilities, and you’ve got a winning combination.

Furthermore, a variety of Sharp software applications enhance the integrity of the paper document to electronic document processing.

Integrated document Scanning and Sending

With Sharp’s powerful ImageSend™ technology, you get one-touch access to features that allow users to efficiently communicate, collaborate, and manage documents. It also gives users the option to send scanned documents to the desktop, network folders (SMB), FTP folders, USB, E-mails, Fax, and Internet Fax. Select models also support convenient “Scan to Home” and “Scan to My E-mail” to maximize productivity while minimizing IT administration. All communications can be secured via SSL/TSL.

customizable user Interface

Sharp’s high resolution touch-screen display available on select Sharp MFPs offers the customization and easeof-use your business needs to elevate office productivity to the next level. With the ability to change background screens, the layout and naming of the function keys, language display setting and more, you can easily set up instant access to user’s document workflow. Whether your MFP requirements are simple or complex, Sharp

MFPs can help you get the job done fast.

Sharpdesk

®

desktop document Management

Intuitive Sharpdesk personal document management software enables users to easily manage their documents and scanned files. The easy-to-use features help users organize, edit, OCR, and even combine scanned files for maximum productivity. The innovative search and index feature enables users to retrieve archived documents.

Sharpdesk also supports “push” installation to multiple desktop PCs from a server, making it simple for IT managers to get new users up and running quickly.

Sharp oSa network Scanner Tool (nST)

Along with Sharpdesk or without it, Sharp OSA Network Scanner Tool (NST) delivers quick access to scan and print workflow on the Sharp MFP through a personalized interface designed for each user. Create custom shortcut buttons on the Sharp MFP for direct access to your document workflow or browse your “My Document” folder or other preferred folders on your PC to scan the document to print from. Scanned documents can be “OCR’d” to create a searchable PDF, PDF/A or encrypted PDF to meet various document workflow needs. IT managers have complete control over which PCs can be accessed using the centrally-managed Sharp OSA NST administration console.

Sharp OSA NST-enabled user interface

Scan Profiles

Print Options

Sharpdesk Folders and Files

partner program document Workflow applications

The Sharp Partner Program community offers a broad selection of tightly integrated document management and workflow software. Whether your workflow is simple or complex, Sharp Partner Program Members can provide the right software to help to meet your needs and streamline your document processing. For more information on the products available from the program members please visit www.sharp-partners.com/validated.

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opTIMuM devIce upTIMe

In today’s business world, an immense amount of business information is still communicated on paper. This information must be printed, copied, and scanned as a part of the document process. As a result, uninterrupted uptime of MFPs and printers is important to keep up with the speed of business communications.

The Sharp device management suite delivers unparalleled control over the administration of Sharp MFPs through intelligent tools. All MFPs and printers in your network are effortlessly managed and monitored so that device uptime can be maximized to ensure the continuous flow of important business communications.

Sharp Mfp home pages

The Sharp MFP Home Page is an embedded device configuration site that makes it easy for users and IT managers to administer the MFP through a standard web browser. Once authenticated, users can change their profiles and document filing folder settings, as well as maintain their one-touch address keys to quickly distribute scanned documents. From anywhere on the network, IT managers can log in and access the device’s status, system, security and network settings, as well as maintain user accounts, specify diagnostic e-mail alerts, clone settings and more. Administrator access can be protected via complex password.

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Sharp remote front panel (rfp)

Sharp RFP is a powerful tool that enables users and support staff to remotely view the MFP’s operation panel and control its features and functions from anywhere via a network. IT managers can see the same exact screen that the end user is viewing, allowing them to quickly understand issues and take the appropriate actions to solve them. Since IT managers can control the device remotely, this capability helps eliminate a trip to the device to support users, thereby reducing users’ wait time.

Sharp remote device Manager (SrdM)

SRDM is a device management and monitoring tool to facilitate centralized management of sharp MFPs and printers as well as SNMP-compliant printers. From the console, IT managers can view detailed information on each device, such as network connectivity, consumable levels and impression counts. The direct access to remote front panel enables support staff to view and control the LCD panel from anywhere on the network, as well as the ability to review service logs and update firmware. For more intuitive views, and to expedite trouble shooting, devices can be grouped together in the utility by model, department, location, network status, IP address and more. Rapid deployment of MFPs can also be accomplished by distributing print drivers to network clients and cloning the settings of a reference device to other similar models all at the click of a button. Toner level is monitored in 5% increments on select models.

Key features include but are not limited to:

• Manual or automated device discovery

• Remote device monitoring on status and consumables

• Remote device security, network, and

system configurations

• Remote access to device’s front panel to provide quick user assistance

• Driver distribution to reduce IT support time

• Firmware updates to minimize deployment time

• Device setting and cloning for fast device set up

• E-mail notifications to keep IT administrators aware of critical issues

remote e-Mail diagnostics

Putting timely and relevant information into the hands of key operators, IT managers and Sharp-authorized service providers is a breeze with Sharp Remote E-Mail Diagnostics. IT managers can easily configure eventdriven or scheduled alerts such as low consumable levels, maintenance reminders or click counts, and specify the list of recipients for each. This helps bring attention where it is needed, when it is needed, for increased device availability and reduced costs.

Sharp printer Status Monitor

The Sharp Printer Status Monitor is an easy-to-use utility that provides users with real-time information on each

MFP on their desktop. Prior to sending a job, users can review the device’s status, paper supply and toner levels.

Information on the progress and completion of each user’s print job, as well as preventive maintenance warning also increases device uptime.

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SecurITy ThrouGhouT The orGanIzaTIon

As MFPs and printers become a part of an organization’s integrated document workflows and business processes, security becomes a serious concern. Securely managing business and user data is critical for corporations to be successful but that can add greater complexity as they are associated with various sources and formats.

Sharp helps IT managers minimize such concerns and optimize security management by providing integrated security features.

physical Security Threats

Typically, MFPs are located in areas accessible by multiple people. Unauthorized personnel can potentially access and enter corporate networks when devices are not fully protected. In addition, any information stored on a local desktop computer or a server accessible through the Local Area Network (LAN) can be printed without authorization. Meanwhile, at the device, confidential information can be accidentally or even purposely copied from stored documents, taken from the output tray or faxed without authorization.

network Security Threats

Unsecured access to your company's stored data makes you vulnerable to having it stolen or altered. In the worst case, a user from the outside can obtain confidential information, unleash a Denial of Service (DOS) attack, or even place a virus on the device via the network or a phone line. Through a FAX line, or corporate LAN, communications could be intercepted or sent without permission anywhere in the world. Even MFP data stored on a hard disk drive or in memory could be compromised or stolen if not protected.

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proTecTInG your aSSeTS froM vulnerabIlITy

The leader in digital Information Security

Sharp was the first to address security in digital imaging and received the first Common Criteria validation for an

MFP in 2001. Since then, Sharp has been regarded as one of the industry’s security innovators. Businesses and government agencies worldwide have come to depend on this level of assurance, which Sharp pioneered and for which it continues to set the benchmark.

The Sharp Security Suite

Sharp helps IT administrators and organizations achieve optimal document security through the Sharp Security

Suite. The Sharp Security Suite is effective at helping prevent unauthorized access to your network and your most confidential information with safeguards that have been designed from the ground-up. Sharp MFPs utilize a multi-layered approach for protection—providing better control over the users, devices, ports, protocols and applications that access Sharp MFPs on your network.

Sharp Security Suite includes:

• Sharp MFP device standard security features

• Data Security Kit (Commercial version and Common Criteria Certified version)

• Print driver security features

• Sharp OSA technology-enabled security applications

data and Information Security

Standard MFP security coupled with the optional Data Security Kit (DSK) protects and controls the major MFP systems and subsystems (print, copy, scan, fax jobs, network settings, memory components, local user interface).

The Sharp data encryption method uses the Advanced Encryption Standard (AES) algorithm 256* bit on all data before it is written to RAM and the hard disk drive. It also provides overwriting routines for deleted data to ensure that all information is virtually irretrievable by unauthorized users.

access control Security

To limit unwanted access to each device, Sharp MFPs can utilize account codes, user/group profiles, passwords, or external user accounts contained in the local device address book or global user directory. All user credentials are transferred using a proven combination of Kerberos, Secure Socket Layer (SSL) or Digest-MD5 encryption to help avoid interception.

network Security

Sharp MFPs feature an intelligent network interface that can limit access to specific computers on a network by IP or MAC address, and selectively enable or disable any protocol or service port on each device. All communications to and from the MFP can utilize SSL for secure transmission over the network, and most devices also support SMB, IPv6, IPSec, 802.1x and SNMPv3.

fax Security

The architecture of Sharp MFPs provides a logical separation between the fax telephone line and LAN. It is, therefore, virtually impossible for attackers to gain access to the internal systems of the MFP or the local network.

Additional security features are incorporated such as disabling broadcasting, allowing and rejecting reception from specific numbers, user authentication and more.

document Security

Protection for sensitive documents can be assured through Sharp encrypted Adobe PDF files for scanning and printing, or access control and encryption using SSL protocols for scanning, printing, E-mail and setup.

audit Trail Security

Sharp’s granular audit trail and job log feature provides comprehensive auditing of all user activity. Certain federal regulations parameters, such as “to”, “from”, “when” and “file name” can be logged, reviewed and archived for conformance. In addition, various centralized audit trail solutions are available through Sharp

Partner Program members.

Sharp

Security Suite

* Encryption level is varies per model .

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Sharp Mfp SecurITy aT-a-Glance*

Data and Information Security

Access Control Security

• Data overwrite (auto)

• Data overwrite (manual)**

• Data overwrite (at power up)**

• Up to 7 times data overwrite

• 256-bit AES data encryption

• End-of-lease feature

• User authentication (device local address book/LDAP)

• User authentication (global address book)

• Group authorization

• Page limit control

• Secured admin access to device home page

• Admin and user password management

• User authority setting

• Management of currently logged in users

• USB card reader support

• CAC/PIV authentication capability**

• Scan-to-home and Scan-to-me

• Restrict list printing**

• Disable destination selection

• Disable address book registration

• Receipt rejection from specified sender(s)

Network Security • SSL/TSL encryption

• Security policy management (HASH level setting)

• SNMPv3 support

• Kerberos support

• SNMP community name support

• IPv6 and IPSec

• Device certificates

• IP address filtering

• MAC address filtering

• Port control

• IEEE802.1X™ authentication

Fax Security (Fax option required) • Confidential fax

• Segregated fax line from network connection

• Prevention of junk fax

Document Security •

•

•

•

•

•

Secure print release with a PIN number

Encrypted PDF

Encrypted PDF lockout

Tracking information print

Hidden pattern print and detection**

Print release Sharp OSA-enabled applications

(MX-SW100 or program partner applications)

• Job status display only for logged on user

• Secure pull print FTP/SMB

Audit Trail Security •

•

•

Job log and usage tracking

Reporting and data export in .csv and .xml

Advanced audit trail applications (Program partner applications)

* Based on security features of the MX-2640N/3140N/3640N.

** Data Security Kit (DSK) feature.

MeeTInG SecurITy STandardS and cerTIfIcaTIonS

Security for private Sector and corporate organizations

Sharp MFPs provide robust, complete control over information access, transmission and tracking to facilitate compliance with stringent mandates. This will mitigate risk and help avoid any penalties or lawsuits for noncompliance. By implementing the Sharp Security Suite, Sharp MFPs can help banks and investment institutions meet the privacy requirements of the Gramm-Leach-Bliley (GLB) Act. Insurance and healthcare providers can maintain Health Insurance Portability and Accountability Act (HIPAA) compliance with confidence.

Businesses across all industries will benefit from the strict controls over financial information required under the

Sarbanes-Oxley (SOX) Act.

Security for public Sector and Government organizations

Threats to government infrastructure are rapidly growing and the number of attacks continue to rise. On one hand, information sharing is critical for the efficiency of these organizations. On the other hand, security management is becoming more challenging for IT managers. Sharp can help your organization meet US government information security requirements through ISO 15408/Common Criteria certifications or features such as Common Access Card (CAC)/ Personal Identity Verification (PIV) authentication to maintain security clearance to protect classified data.

• Common Criteria (CC) and ISO 15408

ISO 15408 (International Standard Organization 15408) refers to a set of evaluation standards for security products and systems established by the Common Criteria program. It provides a high level of confidence in the security functions of the products evaluated.

• IPV6/IPSec

IPV6 and IPSec protocols are the secure expansion of the IPv4 protocol. To comply with Federal

Government and Department of Defense requirements to support the transition to IPV6, most Sharp

MFPs support the IPV6/IPSec Protocols.

• CAC/PIV Card Support

Homeland Security Presidential Directive (HSPD)-12 set in place a program requiring positive ID for federal government organizations. Sharp MFPs with CAC or PIV cards help control access to government network resources. Select Sharp MFPs with scanning and network capabilities support government ID security requirements through embedded and external options, supporting secure network access with FIPS-201 compliant cards.

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InTeGraTed buSIneSS proceSSeS

Sharp oSa Technology enables Integration, customization, and personalization with enhanced Security

Sharp OSA technology is a software development platform for Sharp MFPs. It is based on industry standard web-services/web API technology and delivers integrated and customized interfaces which help streamline your business processes. Sharp OSA technology can transform your MFP into a powerful information portal—today and into the future—providing fast and extended access to mission critical business information while your IT network and security policies are maintained.

Sharp oSa Technology for your organization

Sharp OSA technology can help employees at every level of your organization by optimizing investment, reducing costs, enhancing productivity, and simplifying IT management:

Business Owners, CEOs, COOs, and CFOs

• Optimized investments in imaging systems o Extended Sharp product capability o Improved employee performance o Compliance with industry regulations o Overall cost reductions through improved efficiency

End-Users and Business Process Owners

• Instant productivity through engaging interfaces o Intuitive and easy-to-use graphical user interface o Simplified steps to process documents faster and

more easily o Minimized redundant tasks o Seamlessly integrated daily document workflow

IT Managers and Administrators

• Integrated document and information security o Improved access to user management and usage tracking o Integrated corporate IT assets and security policies o MFP user authentication with corporate ID cards

• Simplified IT Management and Support o Simplified solution deployment and management through central management o Reduced user errors through simplified and intuitive user interface

Application Developers and System Integrators

• Extensive Support and Resources to Accelerate Development o One of the strongest programs and developer networks in the industry o Variety of resource availability, including MFP simulator, documentation, developer hotline, and more

• Streamlined Development o Wide range of programming languages supported on web-services/web API and browser-based platform

Industry leader in Web-Services/Web apI based Mfp Technology platform

Sharp pioneered the first web services-based MFP technology platform. Since the birth of Sharp OSA technology, Sharp has been playing an important role in creating the industry’s eco-system. Developing strong connections among independent software vendors, solution providers, and IT customers, Sharp has been helping organizations become more competitive in the marketplace.

cloud-ready platform for Intelligent IT decision Making

The 4th generation Sharp OSA technology is cloud ready, enabling your IT department to make intelligent and informed decisions when it comes to solution deployment. Sharp OSA technology architecture supports

Software as a Service (SaaS) or cloud–enabled environments by efficiently assisting communications involving intermediaries such as firewalls. Enabling secure and scalable communications, Sharp OSA cloud-ready technology further expands flexibility in how the document workflow and security solutions are implemented.

Sharp oSa Sdk and license Types

The Sharp OSA Software Development Kits (SDKs) are designed to meet practically every development objective and business need. The following modules enable Sharp OSA technology on the device. Select MFP models include these modules as standard.

• MX-AMX2 Application Communication Module (ACM)

Allows Sharp OSA applications to control jobs and functions of Scan, Print, Copy, and Fax

• MX-AMX3 External Accounting Module (EAM)

Allows Sharp OSA applications to control accounting features platform

Types of Sharp OSA SDK

Standard Sharp oSa Sdk

(Supported on all Sharp oSa versions)

functions • On-Premise Communication Support

• UI Customization

• Job Control

- Scan

- Print

• EAM Account Control

• USB Device Control extended Sharp oSa Sdk

(available on Sharp oSa 4.0 & 4.1/4.1 lite platform)

• cloud/SaaS on-premise communication Support

• UI Customization

• Job Control

- Scan

- Print

- copy

- fax

- Internet fax

- document filing

• EAM Account Control (Sharp OSA 4 .1/4 .1 Lite Platform)

• USB Device Control

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leveraGInG The Sharp oSa ecoSySTeM

Engagement with new technologies brings corporations opportunities to perform better. The Sharp OSA platform encourages adoption of such new applications and systems, helping organizations to be competitive and innovative.

Here are three ways to take advantage of the Sharp OSA technology:

Sharp partner program Member’s applications

With over 200 members, Sharp offers the industry’s most robust developer community.

Sharp OSA-enabled applications developed by program members are available through dealers and software vendors. The offering includes a wide selection of applications in the areas of security, document management, printing, fax, and more.

custom development

The Sharp Developer Program is not only for Sharp service providers and Independent Software Vendors. Sharp customers can join and take advantage of development of integrated Sharp OSA applications. You can design solutions tailored precisely to meet your organization’s unique requirements.

Sharp developed applications

A suite of Sharp developed applications is available through Sharp authorized dealers who enrolled in the Authorized Integrator Program (AIP). These applications are centrally managed, simplifying IT administration tasks. Most AIP applications are designed to complement most popular Microsoft ® environments.

Authorized Integrator Program (AIP) Applications

Through a strong partnership with our service providers, Sharp delivers applications that expand Sharp MFP features enhanced by Sharp OSA technology. The following applications are available through Sharp authorized dealers who enrolled in the AIP program. Sharp’s AIP program is designed to recognize the Sharp authorized dealers who are committed to leveraging the full spectrum of flexibility and customization inherent in Sharp OSA technology to better meet their customer’s requirements.

Authorized

Integrator

Sharp OSA® Platform

MX-SW100

MX-SW100 Print Release Software

The MX-SW100 software is an ideal tool for workgroups in any organization seeking to balance the often-conflicting demands for increased security, user convenience, and cost reduction. MX-SW100 print release software is a low-cost and user-friendly solution.

Integrating with Microsoft Active Directory ® or local database, it is designed for IT administrators to implement a print release solution throughout the organization.

E-mail

The E-Mail Connector on the Sharp OSA-enabled MFP provides authenticated users with access to all the features normally associated with Microsoft ® Outlook ® , such as global address book, personal address book and E-mail body. Sent E-mail is signed by the logged-in user and scanned E-mails appear in the sender’s “sent messages” folder.

MyFolder

Portal

Sharp OSA® NST

With the MyFolder Connector, your Sharp MFP now becomes a convenient way to scan and save routine hardcopy documents to any network share. Seamless integration to

Microsoft Active Directory networks provides authenticated users with access to their home folder as well as shared network folders right from the Sharp OSA-enabled

MFP’s control panel.

With the Portal Connector, Sharp MFPs provide seamless integration with the Microsoft

SharePoint ® server, enabling users to upload scans of hardcopy documents and enter keywords right from the MFP. Users can also browse SharePoint document libraries at the MFP and select where to store scanned documents.

Sharp OSA Network Scanner Tool (NST) (90 day trial)

Sharp OSA NST delivers a personalized and customized scanning and printing interface.

A 90-day trial version is available through AIP dealers.

Personalized and

Customized Interface

Microsoft ® Active Directory

Based Folder Management

Sharp OSA® NST

Sharp OSA NST

MyFolder

My Folder Connector

Print Release

Application

MX-SW100

MX-SW100

Authorized

Integrator

Sharp OSA® Platform

Portal

Portal Connector

E-mail

E-Mail Connector

Microsoft SharePoint ®

Integraton

Microsoft Exchange

Integration

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alIGn WITh TechnoloGy leaderS

Sharp is committed to meeting the ever-changing demands of the market and has fostered an active and extensive Sharp OSA Developer community whose products help add value and functionality to our award-winning MFPs. As one of the most inclusive in the industry, membership in the Sharp Partner Program is open to qualified software and hardware vendors, authorized dealers, and Sharp customers.

Working with Sharp technology, including the Sharp OSA platform, Sharp Partner Program members are able to deliver highly customized solutions that enable MFPs to reach deeper into the organization than ever before. They are also able to develop unique and engaging user interfaces on the LCD display that help facilitate operation and can help increase workflow productivity. Customers can choose to leverage an existing Sharp OSA-developed application or they can join the program to develop their own custom integrations.

All members of the Sharp Partner Program, Sharp OSA Developers and companies with compatible applications, are given the option to join the Marketing Program to have their products validated by Sharp and gain access to joint marketing tools. There are two types of validation:

Sharp oSa validation

Sharp OSA Validation tests the Developer’s application against a set of criteria to help ensure that the connection between Sharp OSA-enabled MFPs and the Developer’s application works as specified. Upon successful completion of testing, the integration earns the recognition of being

Sharp OSA Validated and is promoted with the use of the Sharp OSA Validation icon, providing you with assurance of successful operation on the supported Sharp OSA-capable MFPs.

Sharp compatible validation

In addition to developers of Sharp OSA applications, the Sharp Marketing Program is also open to qualified software and hardware vendors with products complementary to Sharp MFPs. To qualify, Vendors must submit their product for Sharp Compatible validation. Once validated, the compatible product is promoted with a unique Sharp Compatible Validation icon, providing confidence that they will work with supported Sharp MFPs.

valIdaTed proGraM MeMber producTS*

acdI

ACDI is a manufacturer of superior copy and print control devices. The EX2000SWB

Vending System copy and print control device allows users to make copies via coins, bills, cards, and/or PIN accounts. It provides payment options with optimum reportability. In addition, it allows organizations the option to charge multiple price lines for color, B&W, and premium paper sizes. You can track all meter usage through comprehensive reports that make reconciling easy.

barr Systems

Barr Systems is a leading provider of products, services and support that enable organizations to create, manage, and distribute their enterprise information. The Barr

Enterprise Output Manager (Barr EOM) is a comprehensive output management product that gives you control of what, when, and how your organization produces and delivers information. The Barr EOM PrintAnywhere Connector allows users to print to a single queue and then use a Sharp OSA-enabled MFP to produce the document.

With the Barr EOM Universal PostScript ® Print Driver end users no longer need to use specific drivers for each device and the IT department no longer needs to manage the distribution of the correct drivers to the appropriate users. Whether you need print queue management and document reengineering tools for a production print operation or cost recovery tools for office printing or comprehensive management for thousands of output destinations across the globe, Barr EOM has a solution for you.

biscom

Founded in 1986, Biscom pioneered the fax server and host computer integration marketplaces. The Biscom MFP Fax Connector integrates scan-to-fax capabilities on

Sharp OSA-enabled MFPs allowing faxing directly from the device, returning confirmation status to the sender's fax mailbox, E-mail inbox, or the device, and receiving faxes to the device. Through acquisitions and the development of new technologies, Biscom has evolved into a provider of multiple product lines, including secure document delivery, file conversion and image viewing, enhanced messaging and video server solutions.

bITS

Formed in 1990, Business I.T. Systems Ltd. has developed a number of innovative software solutions designed to bring productivity gains to digital and networked environments. The Callisto™ Managed Scan application allows users to scan or print to and from back office applications at the MFP using a choice of different “DataLinks”.

One such DataLink is Managed Print Release which allows users to print documents to a central print queue, then walk up to any Sharp OSA-enabled MFP and print. They are also the makers of Metis which is designed to report meter click information either collected automatically from the e-mail server or entered manually (for those machines that do not have the e-mail capability). Reports can be printed in a variety of formats giving the flexibility to record the required information. From the reports users can be billed for their prints and copies giving the ability to recharge the cost.

* Visit sharpusa.com/partners for the most recent product version validated and the list of supported MFPs.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

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docstar

With over 5000 customers, docSTAR is a leader in integrated document management solutions. The integrated MFP-Link solution dramatically simplifies the scanning and filing of documents on Sharp OSA-enabled MFPs. Powered by the Autostore framework and docSTAR’s intelligent routing, the MFP-Link enables capturing and indexing documents directly from the Sharp MFP. Electronic filing is now easier, faster, and smarter.

doculex

Established in 1996, DocuLex provides industry-acclaimed document management software. The 100% browser-based Archive Studio document management software for Sharp MFP users enables secure document warehousing and sharing with remote access to organizations that have a need to share documents among multiple offices, other companies or the public.

docuware

Founded in 1988, DocuWare ranks among the worldwide leading integrated document management software companies. The DocuWare application automates business processes by easily and securely managing any type of document, regardless of format or source, in a central document pool with authorized access - worldwide.

dpd International

DPD International, maker of GoldFax™ software, is a leader in Windows network

Fax Server solutions providing affordable prices for small, medium, and Fortune

1000 organizations worldwide. The GoldFax™ application, built on Microsoft .NET™ technology, integrates Sharp OSA-enabled MFPs into enterprise-class Fax Server solutions at a small business price.

drivve

Drivve’s powerful solutions support the entire document life cycle and are seamlessly integrated with the control panel of Sharp OSA-enabled MFPs. Drivve | Image is a document capture & routing solution that allows users to quickly and easily capture paper documents and their metadata for ongoing processing from the MFP control panel.

Drivve | DM is an award-winning document management and workflow solution that can help you securely index, share, find, process and control digital documents. Drivve | Print is an office print and cost recovery solution with modules for mobile printing, device authentication, pull printing and usage tracking/reporting.

faxcore

Leveraging more than 15 years of fax server industry experience, FaxCore Inc. is a leading provider of fax server solutions. FaxCore™ is a fax server built on the Microsoft.

NET ® platform. Fax-enable Sharp OSA-enabled MFPs, E-mail servers and other business applications easily and seamlessly. FaxCore’s web interface allows for browser-based faxing anywhere anytime and the appliance approach is easy to sell and support.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

Marex Group Inc.

Marex Group Inc. is a dynamic privately held corporation with business interests in the content management industry and Internet application development. The FileBound

Quick Connect integration allows users to transform their Sharp OSA-enabled MFP into a directly connected document input solution. From the LCD panel users can connect to a local or remotely hosted FileBound system, login, index the documents, scan and upload the content. This solution helps reduce the cost and complexities of document capture.

fMaudit

FMAudit is a leading software provider for Managed Print. FMAudit software provides advanced technology for both network and local device data collection, TCO analysis, automated meter billing integration (e-automate, OMD, LaCrosse) and supply and service alert filtering and workflows. FMAudit software can be remotely installed, maintained and updated. FMAudit Enterprise is a comprehensive software solution for Managed Print and business process automation.

Imagine IT Software

Imagine IT Software Corp was formed in 2008 from a copier Dealer’s needs to collect data from MFPs and printers in a more cost effective way. Fleet Control Center is a low cost, high feature product, designed to receive and process Sharp’s Remote E-mail

Diagnostics (R.E.D). The Fleet Control Center software collects the meters for copy, print, fax and scan by E-mail or SNMP analyzer. Monitor, track, compile, bill and report on valuable data that your Sharp MFPs are communicating daily. Assure Scan is a digital scanning solution that automatically loads the Sharp OSA-enabled MFP with the batch number via our Web portal for scanning with 99% accuracy.

Infodynamics

InfoDynamics is the innovator of inPOINT and Intact Document Solution Software. inPOINT supercharges your Sharpdesk ® software or Network File System with autonaming and filing of scanned documents, and can query existing databases to help eliminate 90% of data entry and make renaming, moving and filing a thing of the past.

Intact SMART™, a simple and fresh new take on feature-rich document management is a powerful easy-to-use solution that turns Sharp OSA-enabled MFPs into the center of productivity for any business. With Intact Books SMART™, the innovative integration with QuickBooks ® you will increase productivity, ease-of-use and maintain uncompromising security.

Integrated Imaging

Integrated Imaging develops and implements customizable document management software solutions and services. The ImageWorks Web application is a web-based

ASP document management service integrated with Sharp OSA technology. Clients can scan and index documents quickly and easily—directly from Sharp OSA-enabled

MFPs. Documents are then uploaded directly from the MFP to a Top Tier hosting facility and available to the client via a secure Internet portal.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

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Jamex

Since its inception in 1981, Jamex has consistently delivered high-quality vending solutions for copiers, network printers, and fax machines. Jamex provides software and hardware for self-service copy and print vending in a wide variety of vertical markets.

The NetPad™ Touch boasts an array of impressive hardware and software features, making it the easiest, most secure self-service credit card vending solution.

Maxxvault

MaxxVault provides electronic document management solutions to small, medium and large companies in many vertical industries. MaxxVault software provides easy to use and administer document management with diverse capture options, indexing, text and index search, workflow, archiving, version control, auditing and records management.

MaxxVault scales as needed from a narrow feature set in a single department to a full enterprise-wide installation. MaxxConnect integrates MaxxVault Enterprise and

MaxxDocs with Sharp OSA-enabled MFPs.

MWa Intelligence

MWA Intelligence, Inc. delivers solutions and services around managing companies’ employees and assets. The embedded Intelligent Device Management™ (eIDM) solution enables the automation of remote meter reading from all Sharp OSA-enabled devices. MWAi's eIDM solution enables the end-user to walk-up to a Sharp OSAenabled MFPs and automatically send meter readings for billing CPC usage directly from the MFP LCD panel. The eIDM solution pushes copy/print activity data securely via an encrypted transmission through the MWAi Intelligent Service (IS) server or MWAi

DSS server and then directly into the Sharp dealer's ERP system.

MxI Security

MXI Security, a division of Memory Experts International Inc., leads the way in providing superior managed portable security solutions designed to meet the highest security and privacy standards. The stealth MXP™ application is a USB powered, secure, multi-functional product with onboard processing for seamless, hardware-based encryption, secure storage and strong authentication. The portable device provides unprecedented security, functionality and flexibility in the management of sensitive corporate information on a portable device as well as protection and assertion of personal and corporate digital identities. Easy-to-use, Stealth MXP protects up to 8GB of data “on the move” with transparent 256-bit AES encryption and strong biometric user authentication to securely protect print and scan data.

newfield IT

NewField IT, established in the UK in early 2003, is an independent software and professional service provider specializing in optimizing all aspects of print and document management processes. NewField IT developed the leading asset management tool,

Asset DB. Using Asset DB you can save time in data collection and professionally map the locations and key asset information on any device without the need for paper floor plans and scribbled notes. The powerful Microsoft ® SQL ® database running behind Asset DB enables a multitude of automation features from volume generation to solution design.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

nSI

Notable Solutions, Inc. (NSi) is a leading provider of distributed content capture workflow and business automation solutions. NSi’s flagship product, AutoStore™, offers the flexibility to capture and process documents, along with security features that help ensure information accuracy and accountability while increasing staff productivity.

With one-touch you can scan, index and send your documents from any Sharp OSAenabled MFP to virtually any destination, including desktop PCs, database, E-mail, network folder and more.

nuance

Nuance is a leading provider of speech and imaging solutions. SimplifyScan allows you to easily integrate scanned documents into your business processes. Capture documents and store them directly in an application, whether this is a Windows environment or any other CRM, DMS, ERP, legal or financial application. All scanned documents are text searchable and easy to retrieve. Equitrac ® is a print management and cost recovery solution. The Equitrac Embedded option for Equitrac Express ® or

Equitrac Office ® provide convenient, simple, and secure cost management at the Sharp

OSA-enabled MFP. When deployed in conjunction with a Sharp OSA-enabled MFP,

Equitrac Embedded replaces the Equitrac Page Counter terminal and allows full cost management for copies, scans and faxes from the MFP's LCD control panel of your.

ocM americas

Founded in London, UK in 2006, OCM provides a complete range of print management software solutions. OCM is a Global Solutions provider with locations throughout Europe,

Australia and the US. The OCM Device Manager Embedded Solution with web-based central management can help your comapny realize its full-cost management potential.

Whether you are a school, law firm or corporate customer, the OCM Web console can be easily configured to meet your specific billing and cost-recovery requirements.

omtool

Founded in 1991, Omtool is a leading provider of document capture and handling solutions that help control the enterprise document lifecycle. Omtool’s AccuRoute ®

Embedded Device Client is a document handling platform that streamlines the capture, conversion, communication, and archiving of paper and electronic documents for organizations of all sizes. AccuRoute provides users with the ability to capture both electronic and paper documents and store them in the preferred destination.

open Text

As a recognized market leader in the area of Enterprise Content Management (ECM) solutions, Open Text provides an easy and economical way for organizations of all sizes to integrate fax into desktop, E-mail and back-end applications. Open Text Fax

Appliance, FaxPress Edition offers organizations virtually every possible computer-based, network fax option: desktop PC faxing, production faxing, fax and E-mail integration, workflow application integration, as well as tools for developing custom fax applications.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

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making every print an intelligent decision

TM

papercut

PaperCut Software is an Australian company that developed PaperCut MF, the low cost software solution that enables the control and management of printers and multifunctional devices. PaperCut MF is primarily used to manage print and copy access, implement quotas, charge per page and account by user, department or client via silent tracking or enforced selection. The application is used across all markets: education and small, medium or enterprise businesses ranging from one to many hundreds of thousands of users.

pharos Systems

Pharos Systems provides powerful and innovative print management software and services to corporations, educational institutions, and libraries across the globe.

Pharos iMFP Print Management Software helps protect Sharp OSA-enabled MFPs from unauthorized use, requiring users to authenticate themselves by swiping their ID card before utilizing the device. iMFPwith Uniprint ® allows educational institutions to monitor and track network printing, recover costs through student pay-for-print/copy, and assign faculty and administration printing costs. iMFP with Blueprint ® Enterprise tracks all printing and copying down to the user level, providing a complete and accurate picture of how much is being output, by whom, on what device, and at what cost.

pcounter

Created in 1993, Pcounter is a division of A.N.D. Technologies, a pioneer in innovative print management software. Pcounter is a popular and competitively priced application used worldwide for print/copy tracking and management most often in education and other vertical business markets to track usage on printers of all shapes and sizes.

Sharp OSA technology helps extend the functionality of Pcounter to include tracking of all walkup activity (copy/fax/scan) on Sharp OSA-enabled MFPs. It also provides authentication services both card-based and data input via the LCD touch screen.

print audit

Print Audit is a print management company that develops print tracking software and hardware solutions that enable organizations to analyze, reduce and recover their printing and photocopying costs. Print Audit Embedded for Print Audit 5 integrates directly with the touch screen on compatible Sharp OSA-enabled MFPs allowing users to track walk-up copying, scanning, faxing, and server printing with the Print Audit

5 database. Users authenticate through the Sharp MFP LCD panel to access device features. All document details and costs are tracked along with the username and/or validated billing information.

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= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

printfleet

Founded in 2003, PrintFleet Inc. provides print management and assessment software along with a host of training, business development, and support programs for dealers and distributors in the imaging and managed print services industries. PrintFleet

Enterprise DCA (Data Collector Agent) software application is installed on a nondedicated server at the client location. The DCA collects critical printing device data on a predetermined basis and sends the information to the dealer’s centralized database.

Users can log into the dealer’s custom PrintFleet web interface to view and analyze the data, or set up automated service alerts, reports, maintenance flags, and meter exports.

printnet Solutions

PrintNet Solutions is the creator of the CopyNet web portal utility designed for

Sharp OSA-enabled MFPs. CopyNet provides machine owners with both an external

Internet and Extranet portal that their customers may use to submit print jobs to

Sharp OSA-enabled MFPs. The portal has a built-in PDF converter that converts over

300 file formats from their native data to PDFs. This enables MFPs to print these files automatically, eliminating the need for machine owners to have the authoring software or any plug-ins and printer description files.

prism Software

Prism Software provides a complete suite of industry-leading software applications for the MFP and printer markets. The DocRecord application is an advanced and powerfully featured, low cost document management system for all types of organizations. DocRecord provides both local and web-based document search and retrieval. Features include: E-mail retention, Microsoft ® Office ® integration, OCR, batch scanning, full text search, advanced search functions, viewing of over 300 file types in their native formats, automated document filing and indexing, audit trails, check-in and check-out, Bates stamping, versioning, roll-back, high security and much more.

rf Ideas

RF IDeas designs, develops, and manufactures proximity and contactless reader solutions that expand building access cards to hundreds of applications. For multifunction printers, the devices blend the need for security and convenience by utilizing the existing employee

ID badge as authentication and to eliminate the need to type or key entry. AIR ID ® Enroll is a USB reader that enables the use of common contactless smartcard badges for secure printing. pcProx ® is a USB reader that enables the use of common proximity badges for secure printing. pcSwipe ® is a USB reader that enables the use of common magnetic stripe badges for authentication and secure printing. pcProx Plus Enroll is USB reader for both 125kHz and 13.56MHz frequencies.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

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ringdale

Ringdale is the global provider of FollowMe ® , the document output management solution, which provides unrivalled flexibility for organizations looking to reduce costs, increase security and improve the efficiency of their printing environments. FollowMe ensures usability and adaptability within diverse printing environments, supporting both host and office printing. Ringdale invented FollowMe and the print roaming technology in 1997, and has continued to bring customer focused solutions to market worldwide. www.followme.ringdale.com

rSa

Since 1986, RSA has focused exclusively on solving printing challenges for customers by delivering software solutions that make printing documents convenient, simple, accurate, and cost-effective. WebCRD™ is an enterprise-class, award-winning Webbased ordering, production management and cost tracking application that automates job submission to the print center. With RDOPrint™, you can leverage your investment in documents created by Xerox ® FreeFlow Makeready and DigiPath. RDOPrint converts the proprietary Xerox ® RDO (Raster Document Objects) files to PostScript so they can be printed on Sharp MFPs or converted to Adobe® PDF for convenient viewing, sharing, and archival.

Safecom

Founded in 2002, SafeCom is one of the world’s leading developers of software for the printing solution industry and its customers. Based on SafeCom’s patented smart printing technology, SafeCom Go is a software solution providing secure access control and cost accounting for Sharp OSA-enabled MFPs. It integrates with the touch-screen control panel of the Sharp MFP and offers user authentication by personal code or access card. It operates together with the SafeCom Server software.

Sepialine

Founded in 1998, Sepialine delivers products and services to capture, analyze and report business expenses—print, copy, scan, fax, phone and more—across multiple platforms, devices and sources. Sepialine’s award-winning Argos Cost Recovery

System is used by leading corporate and service professionals, including graphics, advertising, legal, architecture, engineering and reprographic companies, around the world. Argos OnBoard for Sharp OSA-enabled MFPs provides print, copy and scan tracking capabilities as well as Sepialine's innovative workflow that routes unbilled expense activity to each user's desktop for allocation.

34

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

™

Solgenia

Solgenia, publisher of FACSys ® , has advanced fax messaging into an indispensable business tool that fully integrates into critical areas requiring communication capabilities. The FACSys Connector for Sharp OSA-enabled MFPs fully integrates with Sharp MFPs, permitting users to send and retrieve FACSys fax messages directly from the LCD touch-screen interface. The “QuickFax” feature enables users to send faxes from their Sharp MFP without having to login to the FACSys server. All messages continue to be sent by the fax server and are accessible for audit purposes.

Speedy Scan

Speedy Scan Company Inc, is a leader in small business document management paperless office solutions. The Speedy Software Connector offers businesses a stressfree way to store and manage files from the LCD panel of Sharp OSA-enabled MFPs.

The Speedy Software Connector has redefined document management with the ability to search files up to 25 different ways and continues to lead the way in small business document management and paperless office solutions.

Square 9 Softworks

Square 9 Softworks is a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch ® Document Management Suite.

Dedicated to making document management available to organizations of all sizes,

Square 9 Softworks designs solutions built on open architecture and cutting-edge technologies that drive efficiency and productivity across all business applications.

SmartSearch Office Workflow and the powerful line of Sharp OSA-enabled multifunction products (MFPs) can help evolve your office with the introduction of effortless document management. Through direct integration with your Sharp MFP you can easily scan, distribute and store all your documents in a centralized repository.

The network place

The Network Place, LLC is the creator of DocPlace™ - one of the most sophisticated document management systems available on the market today. The DocPlace S-MFP

Client exposes a subset of DocPlace functionalities allowing users to scan, search and edit documents directly at the LCD panel of the supported Sharp OSA-enabled

MFPs. Three editions of DocPlace (Enterprise, Standard and Express) give the flexibility to choose the most affordable solution that best suits business needs from various customer segments.

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

35

Webiplex

Webiplex is the maker of DocuPeak ® , a cloud-based or on-premise document and business process management solution. Founded in 2006 by document management software industry veterans, Webiplex represents the "clean slate" next generation in document management solutions – moving beyond traditional document management software, and creating partner relationships to usher in the future. The DocuPeak

Connector developed with Sharp OSA v3.0 technology brings the power of DocuPeak business processes to the Sharp MFP. With the connector, any compatible Sharp

OSA-enabled MFP can act as the starting point of a process by indexing scanned documents on the MFP itself, and incorporating them into any DocuPeak workflow.

x-rite

X-Rite is the global leader in color science and technology. The company, which now includes design industry color leader Pantone, Inc., develops, manufactures, markets and supports innovative color management solutions including measurement systems, software, color standards and services. ColorMunki Design is an all in one profiling solution combining hardware and software that allows you to work with any color from the visible spectrum. Select PANTONE ® colors or capture colors from just about any substrate, plus preview out-of-gamut colors. Essential color control functions for calibrating displays, projectors and printers all in one device.

y Soft

Founded in 2000, Y Soft is a progressive, globally operating company that provides print management solutions that enable companies and organizations of all sizes to control reprographic costs and reduce waste. YSoft SafeQ ® is an authentication, accounting and access control solution that helps organizations simplify and secure scanning, copying and printing and enforce policies for use of printers and multifunction devices.

36

= Validated Sharp OSA Integration Module = Validated Sharp Compatible Product

dIverSe TechnoloGy for dIverSe buSIneSS needS

In addition to our cutting-edge document products, Sharp offers an array of products to address your diverse business needs, including professional displays, interactive touch-screen displays, digital signage solutions, video wall systems and professional projectors.

Interactive displays provide a personal Touch

Sharp has taken the LED display to a new level by combining a high sensitivity touch screen and original userintuitive pen software. The Sharp AQUOS BOARD™ Interactive Display System is ideal for meetings, video conferencing, presentations, training and classroom instruction, and anywhere interactive communication is key. The result is minimum effort and maximum work efficiency with the Sharp AQUOS BOARD Interactive Display System.

digital Signage Gets The Message out

Sharp is a market leader in large format commercial displays and offers a complete line of professional displays ranging from 42" (diagonal) all the way up to our spectacular 90" class models. These displays are built and engineered for business, providing up to 24x7 continuous operation and all backed by the Sharp 3-Year limited warranty. They are ideal for communicating your message in corporate campuses, education, healthcare, and hospitality environments.

Make a Strong Impact with video Wall Systems

With businesses everywhere vying for attention, making a big impact is critical to success. Nothing does that bigger or better than a digital signage solution made up of multiple Sharp Ultra-Slim Bezel Professional Displays.

The nearly seamless display of targeted content on large video walls provides a powerful communicative punch that immediately attracts more eyes and holds more attention.

AQUOS BOARD

Interactive Display System

Professional Displays

Projectors

Video Walls

37

prInT and neTWork coMpaTIbIlITy (MonochroMe)

General MFP Features/Functions

Speed

Function

Maximum Paper Size

On-Screen Image Preview

Network Scanning

Hard Disk Drive

Remote Front Panel

Retractable Keyboard

Sharp OSA ®

Network and Print Support

M314N/

M354N

M363/M453/

M503

M1054/

M1204

20 ppm 23 ppm 25/31 ppm 26/31/35 ppm 40 ppm 40 ppm 28/36/45/50 ppm 62/75 ppm 90/105/120 ppm

C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F

Legal Ledger Ledger 12" x 18" Legal Legal 12" x 18" 12" x 18" 12" x 18"

—

Std

—

Avail

—

Avail

Avail

Std

Avail

Std

Avail

Std

Avail

Std

Std

Std

Std

Std

Avail Avail Avail Avail Avail Avail Avail Avail Avail

— — — Avail Yes Yes Yes Yes Yes

—

—

—

—

—

—

Yes

Avail

Yes

—

Yes

Std

Yes

Std

Yes

Avail

Yes

Std

— — — — — — — — —

— — — Yes Yes Yes Yes Yes Yes

— Avail — Avail Std Std Std Avail Std

— — — Avail Std Std Std Avail Avail

Avail Avail Avail Avail Avail Avail Avail Avail Std

— — — Avail Avail Avail Avail Avail Avail

Avail

—

Std

—

—

—

Std

Avail

Std

—

Std

—

Std

Avail

Std

Avail

Std

Avail

Sharpdesk Mobile Compatibility

Gigabit Ethernet

IPv6

PostScript ® Support

XPS ® Printing / Scanning

USB Printing

High Compression PDF Support

OS / Application Support

Windows ® 7/ Vista/ XP/ 2003/

2008/2008R2

Windows ® 8

Windows 2012 Server

Sharp Universal Driver (for Windows)

MAC ®

MAC OS 10 .7 / 10 .8

Linux ®

SAP ® Types

Citrix ®

Citrix XenApp 6 .5

Citrix XenApp 6 .0

Citrix XenApp 5 .0

Citrix Presentation Server 4 .5

HP ®

Yes

Yes

Yes

Yes

Yes

Avail (2013)

Avail (2013)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

— — — Yes Yes Yes Yes Yes Yes)

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

— — Yes Yes Yes Yes Yes Yes Yes

Not Tested

—

—

—

Yes

Not Tested

—

—

—

Yes

Not Tested

—

Verified

Verified (32bit)

Yes

Verified

Verified

Verified

Verified

Yes

Not Tested

Verified

Verified

Verified

Yes

Not Tested

Verified

Verified

Verified

Yes

Not Tested

Verified

Verified

Verified

Yes

Not Tested

Verified

Verified

Verified

Yes

Verified

Verified

Verified

Verified (32bit)

Healthcare Enviroment

McKessen ® Star ®

Cerner ® Millennium

Epic**

Meditech ® Magic

— — — — Certified Certified Certified Certified —

Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible

Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible

38

Certain features and functions may require options.

* Sharp MFPs that support PCL5 . PCL 5C or PCL 5e are compatible with MEDITECH Magic OS .

** Each Epic customer will have an employee trained as the Epic Technical Advisor . The Technical Advisor will approve print output device placements .

prInT and neTWork coMpaTIbIlITy (color)

General MFP Features/Functions

MX-2615N/ MX-2600N/ MX-2610N/ MX-2640N/ MX-C312 MX-C402SC MX-4100N/ MX-4110N/ MX-5500N/ MX-6240N/

3115N 3100N 3110N 3140N/

/3610N 3640N

4101N/ 4111N/ 6200N/ 7040N

5001N 5110N/ 7000N

Speed 26/31 ppm 26/31 ppm 26/31/36 ppm 26/31/36 ppm 31 ppm 40 ppm 41/50 ppm 41/51 ppm 50/62/70 ppm 62/70 ppm

Function

Maximum Paper Size

On-Screen Image Preview

Super G3 Facsimile

Hard Disk Drive

Remote Front Panel

Retractable Keyboard

Sharp OSA Platform Version

Network and Print Support

Wireless LAN

Sharpdesk Mobile Compatibility

Gigabit Ethernet

IPv6

PostScript Support

XPS Printing / Scanning

USB Printing

High Compression PDF Support

OS / Application Support

Windows 7/ Vista/ XP/ 2003/

2008/2008R2

C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F

12" x 18" Ledger 12" x 18" 12" x 18" Legal Legal Ledger 12" x 18" Ledger 12" x 18"

Std — Std Std Std Std — Std — Std

Std Std Std Std Std Std Std Std Std Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

Avail

Std

Std

Std

Avail

Std

Std

Std

Std

Std

Std

Std

—

Std

Std

Std

Std

Std

Std

Std

Std

Std

Std

4 .1 Lite

—

3 .5

—

4 .0

—

4 .1

Yes

3 .5

—

3 .5

—

3 .5

—

4 .0

—

2 .0

—

4 .0

Yes Yes Yes Yes Yes Yes Yes Yes —

—

Yes

Std — Std Std Std Std — Std — Std

Std Std Std Std Std Std Std Std Std Std

Avail

Avail

Avail

Avail

Avail

Avail

Std

Avail

Std

Avail

Std

Avail

Avail

Avail

Std

Avail

Avail

—

Std

Avail

Yes

Std

Avail

Yes

Std

Avail

Yes

Std

Avail

Yes

Std

—

Yes

Std

—

Yes

Std

Avail

Yes

Std

Avail

Yes

—

Avail

Yes

Std

Avail

Std

Avail

Yes

Sharp Universal Driver (for Windows)

MAC OS 10 .2-10 .6 .X

MAC OS 10 .7 / 10 .8

Linux

Citrix

Citrix XenApp 6 .5

Citrix XenApp 6 .0

Citrix XenApp 5 .0

Citrix Presentation Server 4 .5

HP

HP Output Server

Healthcare Enviroment

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

Yes

Yes

Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Verified Not Tested Verified Verified Not Tested Not Tested Not Tested Verified Not Tested Verified

Verified Verified Verified Verified Verified Verified Verified Verified Verified Verified

Verified

—

Verified

Verified (32 bit)

Verified

Verified

Verified

—

Verified

Verified (32 bit)

Verified

Verified

Verified

Verified (32 bit)

Verified

Verified

Verified

Verified (32 bit)

Verified

Verified (32 bit)

Cerner Millennium

Epic**

Meditech Magic

—

—

— Certified Certified

— Compatible —

— — — Certified —

— Compatible — Compatible —

—

—

— Certified Certified — — Certified Certified Certified Certified —

Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible

Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible

Certain features and functions may require options.

* Sharp MFPs that support PCL5 . PCL 5C or PCL 5e are compatible with MEDITECH Magic OS .

** Each Epic customer will have an employee trained as the Epic Technical Advisor . The Technical Advisor will approve print output device placements .

39

40

devIce ManaGeMenT coMpaTIbIlITy (MonochroMe)

General MFP Features/Functions

Speed

M314N/

M354N

M363/M453/

M503

M1054/

M1204

Function

20 ppm 23 ppm 25/31 ppm 26/31/35 ppm 40 ppm 40 ppm 28/36/45/50 ppm 62/75 ppm 90/105/120 ppm

C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F

Maximum Paper Size

Sharp administration utility

Legal Ledger Ledger 12" x 18" Legal Legal 12" x 18" 12" x 18" 12" x 18"

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Sharp Mfp device Webpage (When dSk is installed, some of user features are ristricted)

Yes Yes Yes Yes Yes Yes Yes Yes Yes

SSL Secure Device Home Page Access Yes Yes Yes Yes Yes Yes Yes Yes Yes

User Yes Yes Yes Yes Yes Yes Yes Yes Yes

User Folder setups (Document Filing)

Yes Yes Yes Yes Yes Yes Yes Yes Yes

N/A N/A N/A Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes administrator

User Role (Admin, users, etc .)

Limit and Permissions

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Energy Configuration

E-mail Yes Yes Yes Yes Yes Yes Yes Yes Yes

Favorite Group Custom Setting — — — Yes Yes Yes Yes Yes Yes

Energy/Toner Saving Mode

MFP Home Screen Customization

—

—

—

—

—

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

USB Device Support — — — Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Operation Manual Download — — — Yes

Sharp remote device Management utility (SrdM) (When dSk is installed, some of user features are ristricted)

Yes Yes Yes Yes Yes

Device Yes Yes Yes Yes Yes Yes Yes Yes Yes

Print Driver Distribution No No No Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

E-mail Alert for Status Changes, Alerts,

Warnings and Maintenance Conditions

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

— — — Yes — — — — Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

No No No Yes Yes Yes Yes Yes Yes Remote Operation Panel

(In Simulaiton Mode)

Service Logs (22-6, 23-2)

Firmware Updates

Storage Backup

Device Cloning

No No No Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

No

No

No

No

No

No

No

No

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Certain features and functions may require options.

devIce ManaGeMenT coMpaTIbIlITy (color)

General MFP Features/Functions

MX-2615N/ MX-2600N/ MX-2610N/ MX-2640N/ MX-C312 MX-C402SC MX-4100N/ MX-4110N/ MX-5500N/ MX-6240N/

3115N 3100N 3110N 3140N/

/3610N 3640N

4101N/ 4111N/ 6200N/ 7040N

5001N 5110N/ 7000N

Speed 26/31 ppm 26/31 ppm 26/31/36 ppm 26/31/36 ppm 31 ppm 40 ppm 41/50 ppm 41/51 ppm 55/62/70 ppm 62/70 ppm

Function

Maximum Paper Size

C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F C/P/S/F

12" x 18" Ledger 12" x 18" 12" x 18" Legal Legal Ledger 12" x 18" Ledger 12" x 18"

Sharp administration utility

Printer Status Monitor Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Sharp Mfp device Webpage (When dSk is installed, some of user features are ristricted)

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

SSL Secure Device Home Page Access

User Address Book (Local)

User Address Book (Global)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

User Folder Setups (Document Filing) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

User Role (Admin, Users, etc .)

User/Group Access Control,

Page Limit and Permissions

System, Network, Security,

Application Energy Configuration

E-mail Notification Setting

Favorite Group Custom Setting

Energy/Toner Saving Mode

MFP Home Screen Customization

Device Serial Number

E-mail Alert for Status Changes, Alerts,

Warnings and Maintenance Conditions

Toner level reporting

5% Increment

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

USB Device Support

Operation Manual Download

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes

Sharp remote device Management utility (SrdM) (When dSk is installed, some of user features are ristricted)

Yes Yes Yes Yes Yes Yes

Device Home Page Access

Print Driver Distribution

SNMP v3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

—

Yes

—

Yes

—

Yes

Yes

Yes

—

—

Yes

Yes Remote Operation Panel

(in simulaiton mode)

Service Logs (22-6, 23-2)

Firmware Updates

Storage Backup

Device Cloning

Yes Yes Yes Yes Yes Yes Yes Yes — Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes — Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

—

Yes

Yes

Certain features and functions may require options.

41

42

SecurITy feaTure coMpaTIbIlITy (MonochroMe)

General MFP Features/Functions

Speed

Hard Disk Drive

Commercial DSK (Optional)

Common Criteria DSK (Optional)

EAL Validation Levell

Data and Information Security

Data Overwrite (Auto)

Data Overwrite (Manual)

Data Overwite at Power-up

Up to 7 times Overwrite

256 bit Data Encryption

M314N/

M354N

M363/M453/

M503

M1054/

M1204

20 ppm

—

23 ppm

—

25/31 ppm

—

26/31/35 ppm

Avail

40 ppm

Yes

40 ppm

Yes

28/36/45/50 ppm

Yes

62/75 ppm

Yes

90/105/120 ppm

Yes

—

—

—

—

—

—

AR-FR24U/AR-FR25U

****

MX-FR37U MX-FR26U MX-FR27U MX-FR23U MX-FR22U MX-FR38U

AR-FR24/AR-FR25 MX-FR37(June 2013)

EAL3+ EAL3(June 2013)

—

—

—

—

****

MX-FR14

EAL3

MX-FR22

EAL3

—

—

—

—

—

—

DSK Feature

DSK Feature std

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature std

DSK Feature

—

—

—

—

—

—

DSK Feature std with opt . HDD

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature

DSK Feature std

— — — std with opt . HDD std std std std std

— — — — — — — — std

User Authentication (Local Address Book) Per account code Per account code Per account code

User Authenticaiton (LDAP/AD) — — —

Group Authorization

Page Limit Control

—

—

Per account code, Per account code,

Copy/Print Copy/Print

Per account code, Per account code,

Copy/Print Copy only std std std std

Secured Access to Device Home Page std with opt . NW Kit std with opt . NW Kit

Password Management std with opt . NW Kit std with opt . NW Kit

User Authority Setting

Restrict List Printing

std . Fixed setting std . Fixed setting

— —

Scan-to-Home

Scan-to-Me

Disable Destination Method Selection

Disable Address Book Registration std

—

—

— std std with opt . HDD std

DSK Feature std std std

DSK Feature std std std

DSK Feature std std std

DSK Feature std std

—

DSK Feature std std std

DSK Feature

— — — — — — — — —

— — — — — — — — std

—

—

—

—

—

— std std std std std std std std std std std std

Receipt Rejection from Specified User(s)

Lock Users After 3 Tries

—

—

USB Card Reader Support —

CAC/PIV Authentication (Optional)

Embedded Solution (MX-EC50)* —

Print Retention (MX-EC50)

Scan-to-Self and Site (MX-EC50)

—

—

—

—

—

—

—

—

—

—

—

—

—

— std std std

—

—

— std std std std std std std

—

—

— std std std std std std std

—

—

— std std std std std std std

Yes

Yes

Yes std std std std std std std

Yes

Yes

Yes std std std std std std std

—

—

—

Digitally Signed E-mail (Both)

SSL/TSL Encryption

Security Policy Management

SNMPv3 Support

Kerberos

SNMP Communicty String Support

IPv6 and IPSec

Device Certificates

IP Address Filtering

Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes

—

—

—

—

—

HTTPS/SMTP/POP3/LDAP

std . Fixed setting std . Fixed setting

— std with opt . NW Kit

—

—

— std with opt . NW Kit

std with opt . NW Kit std with opt . NW Kit

MAC Address Filtering std with opt . NW Kit std with opt . NW Kit

Port Control (Disable /Enable ports) std with opt . NW Kit std with opt . NW Kit

HTTPS, IPPS only std . Fixed setting

—

—

— std std std std std std std std std std std std std std std std std std std

— std std std std std std std std std

— std std std std std std std std std

— std std std std std std std std std

— std std std std std std std std std std std std std std std

Admin Password Protection**

IEEE 802 .1X Support

Fax Security (Fax Option May Required)

Separation Between Fax and Network

—

— std

—

— std

—

— std std std std std std std std std std

DSK Feature std std std std std std std std

— std std std std std std std std

Job Status Display Only Logged On User std std std std std std std std std

— — — — — — — — std

Secure Pull Print FTP/SMB

Secure Print Release with a PIN Number

Encrypted PDF Transmission

Encrypted PDF Direct Printing

Hiden Secuirty Pattern Print

Hiden Secuirty Pattern Detection

Job Log and Usage Tracking

—

—

—

—

—

—

—

—

— std

—

—

— std with opt . HDD std std

— std std

—

— std std

—

— std**** std std****

— std std std std std std std

— — — — DSK Feature DSK Feature DSK Feature*** DSK Feature DSK Feature

— — — DSK Feature DSK Feature DSK Feature DSK Feature*** DSK Feature DSK Feature

— — — std with opt . HDD std std std**** std std

Certain features and functions may require options.

* MX-EC50 reuqires Commercial DSK .

** Admin password can be protected when a Sharp MFP is accessed from FTP, preventing password leakage .

*** Supported only on "N" models .

**** Require optional HDD when it is not equipped .

Security Feature compatibility (color)

General MFP Features/Functions

MX-2615N/ MX-2600N/ MX-2610N/ MX-2640N/ MX-C312 MX-C402SC MX-4100N/ MX-4110N/ MX-5500N/ MX-6240N/

3115N 3100N 3110N 3140N/

/3610N 3640N

4101N/ 4111N/ 6200N/ 7040N

5001N 5110N/ 7000N

Speed 26/31 ppm 26/31 ppm 26/31/36 ppm 26/31/36 ppm 31 ppm 40 ppm 41/50 ppm 41/51 ppm 55/62/70 ppm 62/70 ppm

Data Secuirty Kit (DSK) & Common Criteria Certification

Commercial DSK (Optional)

Common Criteria DSK (Optional)

EAL Validation Level

MX-FR40U

—

—

MX-FR10U

MX-FR10

EAL3

MX-FR30U

MX-FR30

EAL3

MX-FR41U

TBD

TBD

MX-FR29U

—

—

MX-FR28U

—

—

MX-FR11U

MX-FR11

EAL3

****

MX-FR33U

MX-FR33

EAL3

****

MX-FRX3U

MX-FRX3U

EAL3+

MX-FR36U

—

—

Data and Information Security

Data Overwrite (Auto)

Data Overwrite (Manual)

Data Overwite at Power-up

Up to 7 Times Overwrite

256 bit Data Encryption

End-of-Lease Erase

Std

DSK Feature

DSK Feature

Std

Std

Std

DSK Feature

DSK Feature

DSK Feature

Std

Std

—

Std

DSK Feature

DSK Feature

Std

Std

Std

Std

DSK Feature

DSK Feature

Std

Std

Std

Std

DSK Feature

DSK Feature

Std

Std

—

Std

DSK Feature

DSK Feature

Std

Std

—

DSK Feature

DSK Feature

DSK Feature

Std

Std

—

Std

DSK Feature

DSK Feature

Std

Std

Std

DSK Feature

DSK Feature

DSK Feature

Std

128 bit encryption

—

Std

DSK Feature

DSK Feature

Std

Std

Std

Access Control Security

User Authentication (Local Address Book) std std std std std std std std std std

User (LDAP/AD) std std std std std std std std std std

Page Limit Control

Secured Access to Device Home Page

User Authority Setting

Restrict List Printing

Scan-to-Home

Scan-to-Me std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std std

DSK Feature

— std

DSK Feature

— std

DSK Feature

— std

DSK Feature std std

DSK Feature

— std

DSK Feature

— std

DSK Feature

— std

DSK Feature

— std

—

— std

DSK Feature

— std — std std — — — std — std

Disable Destination Method Selection

Disable Address Book Registration std std std std std std std std std std std std std std std std std std std std

Receipt Rejection from Specified User(s) std std std std std std std std std std

LockUsers After 3 Tries std DSK Feature DSK Feature std DSK Feature std DSK Feature DSK Feature DSK Feature std

USB Card Reader Support std std std std std std std std std std

CAC/PIV Authentication (Optional)

Embedded Solution (MX-EC50)*

Print Retention (MX-EC50)

Scan-to-Self and Site (MX-EC50)

External Solution (DCL310S)

E-mail Encryption (Both)

Digitally Signed E-mail (Both)

Network Security

—

—

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

—

—

Yes

Yes

Yes

—

—

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

—

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Std Std Std Std Std Std Std Std Std Std

Security Policy Management Std Std Std Std Std Std Std Std Std Std

Std Std Std Std Std Std Std Std Std Std

Kerberos

SNMP Communicty String Support

IPv6 and IPSec

Std Std Std Std Std Std Std Std Std Std

Std

Std

—

Std

Std

Std

Std

Std

—

Std

—

Std

—

Std

Std

Std

—

Std

Std

Std

Std Std Std Std Std Std Std Std Std Std

Port Control (Disable /Enable ports)

Std Std Std Std Std Std Std Std Std Std

Std Std Std Std Std Std Std Std Std Std

Std Std Std Std Std Std Std Std Std Std

IEEE 802.1X Support Std Std Std Std Std Std Std Std — Std

Fax Security (Fax Option May Required)

Separation Between Fax and Network Std Std Std Std Std Std Std Std Std Std

Std Std Std Std Std Std Std Std Std Std

Std Std Std Std Std Std Std Std Std Filter Junk Fax Std

Document Security

Job Status Display Only Logged on User

—

Secure Pull Print FTP/SMB —

—

—

DSK Feature

—

Std

Std

—

—

—

—

—

—

DSK Feature

—

—

—

DSK Feature

—

Secure Print Release with a PIN Number

Std Std Std Std Std Std Std Std Std Std

Transmission Std Std Std Std Std Std Std Std Std Std

Encrypted PDF Direct Printing Std Std Std Std Std Std Std Std Std Std

Hiden Secuirty Pattern Print DSK Feature

Hiden Secuirty Pattern Detection

Audit Train Security

DSK Feature

Job Log and Usage Tracking std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

DSK Feature

DSK Feature std

Certain features and functions may require options.

* MX-EC50 reuqires Commercial DSK.

** Admin password can be protected when a Sharp MFP is accessed from FTP, preventing password leakage.

*** Supported only on "N" models.

**** Require optional HDD when it is not equipped.

43

Sharp oSa TechnoloGy and applIcaTIon coMpaTIbIlITy (MonochroMe)

General MFP Features/Functions

Speed (PPM)

LCD Display

Screen Formats

Latest Sharp OSA Platform Version

SHARP OSA TECHNOlOGy SuPPORT

General Features for Sharp OSA Applications

Custom User Interface - HTML Browser-based

Custom User Interface - Forms-based

Sharp OSA Trial Mode

Extended SDK (ACM)

Single Sign On to EA Applications

Single Sign On to MFP (EAM)

Application Communication Module

(ACM) MX-AMX2

MX-B402 MX-B402SC MX-M264N/ MX-M283N/ MX-M623N/ MX-M904/

M314N/M354N

40 ppm

8 .5" Touchscreen Color

W-VGA

V3 .5

Yes

Yes

Yes

—

Yes

Yes

Standard

40 ppm

8 .5" Touchscreen Color

W-VGA

V3 .5

Yes

Yes

Yes

—

Yes

Yes

Standard

M453N/M503N

26/31/35 ppm

7 .0" Touchscreen Color

W-VGA

V3 .5

Yes

Yes

Yes

—

Yes

Yes

Option

28/36/45/50 ppm

8 .5" Touchscreen Color

W-VGA / H-VGA

V3 .5

Yes

Yes

Yes

—

Yes

Yes

Standard

62/75 ppm

8 .5" Touchscreen Color

W-VGA

V3 .5

Yes

Yes

—

—

Yes

Yes

Standard

90/105/120 ppm

10 .1" Touchscreen Color

Wide-SVGA

V4 .0

Yes

Yes

Yes

Yes

Yes

Yes

Standard

Scan Image Preview

Supported Protocols for Scan File Transfer

Copy API, Fax, Document Filing API*

Copy/Fax/Doc Filing Image Preview*

External Accounting Module (EAM) MX-AMX3

Authentication

Track total pages for copy, print, scan and fax jobs

Track pages by page size and color for all jobs

Limit number of pages per user

Offline Mode

Sharpdesk Document Management Software

Sharp OSA Network Scanner Tool (NST)

Yes Yes Yes Yes Yes Yes

—

HTTP/S, SMB, FTP/S

—

HTTP/S, SMB, FTP/S

—

HTTP/S, SMB, FTP/S

—

HTTP/S, SMB, FTP/S

—

HTTP/S, SMB, FTP/S

Yes

HTTP/S, SMB, FTP/S

Yes Yes Yes Yes Yes Yes

— — — — — Yes

— — — — — Yes

— — — — — Yes

— — — — — Yes

Standard Standard Option Option Standard Option

Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes

Yes

—

Yes

—

Yes

—

Yes

—

Yes

—

Yes

Yes

Yes Yes Yes Yes Yes Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

44

Certain features and functions may require options.

* Available on Extended SDK .

Sharp oSa TechnoloGy and applIcaTIon coMpaTIbIlITy (color)

General MFP Features/Functions

Speed (PPM)

MX-C312 MX-C400P MX-C402SC MX-2615N/ MX-2610N/ MX-2640N/ MX-4110N/ MX-6240N/

3115N 3110N/3610N 3140N/3640N 4111N/5110N/ 7040N

5111N

LCD Display

Screen Formats

Latest Sharp OSA Platform Version

SHARP OSA TECHNOlOGy SuPPORT

General Features for Sharp OSA Applications (ACM or EAM)

Custom User Interface - HTML Browser-based

31 ppm 40 ppm 40 ppm 26/31 ppm 26/31/36 ppm 26/31/36 ppm 41/41/51/51 ppm 62/70 ppm

8 .5" Touchscreen 4 .3" LCD 8 .5" Touchscreen 7" Touchscreen 10 .1" Touchscreen 10 .1" Touchscreen 10 .1" Touchscreen 10 .1" Touchscreen

Color Color Color Color Color Color Color Color

W-VGA 480 x 272 W-VGA Wide-VGA Wide-SVGA Wide-SVGA Wide-SVGA Wide-SVGA

V3 .5 V3 .5 V3 .5 V4 .1 Lite V4 .0 V4 .1 V4 .0 V4 .0

Yes Yes Yes Yes Yes Yes Yes Yes

Custom User Interface - Forms-based

Sharp OSA Trial Mode

Extended SDK (ACM)

Extended SDK (EAM)

Single Sign On to EA Applications

Single Sign On to MFP (EAM)

Application Communication Module (ACM) MX-AMX2

Scan API

Scan Image Preview

Copy API, Fax, Document Filing API*

Copy/Fax/Doc Filing Image Preview*

Cloud Ready*

Access Card Support

External Accounting Module (EAM) MX-AMX3

Authentication

Track Total Pages for Copy, Print, Scan and Fax Jobs

Track Pages by Page Size and Color for all Jobs

Access Control

Limit Number of Pages Per User

Offline Mode

Cloud Ready*

Application Compatibility

Sharpdesk Document Management Software (Desktop Tool)

Sharp OSA Network Scanner Tool (NST)

Yes

Yes

—

—

—

Yes

—

—

Yes

Yes

—

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

Yes

Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Option Standard

Yes —

Standard Option Standard on Standard Standard on Standard

MX-3610N MX-5111N

Yes Yes Yes Yes Yes Yes

— — — — Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes

— — — Yes Yes Yes Yes Yes

—

—

—

—

—

— Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

— — — Yes Yes Yes Yes Yes

Option Standard Standard Option Option Standard Option Option

Yes

Yes

Yes

Print only

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

—

Yes

Yes

Yes

—

Yes

Yes

Yes

—

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

— — — Yes — Yes — —

Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes

Yes

Yes

Yes

Yes

Certain features and functions may require options.

* Availableon Extended SDK .

45

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