GNEV120W
Please read this manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you
with years of good service.
For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future references.
This manual
• Will help you use your appliance quickly and safely.
• Read the manual before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the manual in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
C
Important information or useful usage tips.
A
Warning against dangerous conditions for life and property.
B
Warning against electric voltage.
Recycling
This product bears the selective sorting symbol for waste electrical and
electronic equipment (WEEE).
This means that this product must be handled pursuant to European Directive
2002/96/EC in order to be recycled or dismantled to minimize its impact on
the environment. For further information, please contact your local or regional
authorities.
Electronic products not included in the selective sorting process are potentially
dangerous for the environment and human heatlh due to the presence of
hazardous substances.
CONTENTS
1 Your Refrigerator
2 Warnings
5 Using your refrigerator
4
5
ELECTRICAL REQUIREMENTS............. 6
WARNING! THIS APPLIANCE MUST BE
EARTHED............................................. 6
ENERGY SAVING TIPS......................... 7
3 Installation 8
Points to be considered when retransporting your refrigerator................. 8
Before operating your refrigerator.......... 8
Electric connection............................... 9
Disposing of the packaging................... 9
Disposing of your old refrigerator........... 9
Placing and Installation.......................... 9
Floor balance adjustment.................... 10
Adjusting the gap between the upper
door................................................... 12
4 Preparation
14
Indicator Panel.................................... 14
Setting the fridge compartment
temperature........................................ 15
Setting the freezer compartment
temperature........................................ 15
Fast Freeze function............................ 15
Quick cool function............................. 16
Chill compartment............................... 16
Egg tray.............................................. 16
Sliding Body Shelves........................... 16
Blue light............................................ 17
Ion: . .................................................. 17
Crisper humidity control sliders........... 17
Recommendations for preservation of
frozen food......................................... 18
Defrosting........................................... 18
Replacing the Interior Light Bulb.......... 18
6 Maintenance and cleaning20
13
Protection of plastic surfaces ............. 20
7 Recommended solutions for
the problems
21
3
EN
1 Your Refrigerator
Congratulations on your choice of a BEKO quality Appliance which has been
designed to give you service for many years.
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1. Freezer compartment
2. Fridge compartment
3. Fridge compartment interior light
4. Butter and cheese lid
5. Fan
6. Ioniser
7. Fridge compartment glass shelves
8. Egg tray
9. Fridge compartment door racks
10.Wine cellar
11.Bottle shelves
12. Bottle holder
*17
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13. Snack tray
14.Crisper compartments
15.Crisper cover
16.Adjustable front legs
17.Blue light
18.Ventilation lid
19.Freezer compartment drawers
20.Freezer Compartment glass shelves
21.Twist & Serve Ice Cube Trays
22.Freezer compartment interior light
* OPTIONAL
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
4 EN
2 Warnings
•DO NOT connect your appliance to
the electricity supply until all packing
and transit protectors have been
removed.
• Leave to stand for at least 4
hours before switching on to allow
compressor oil to settle if transported
horizontally.
• If you are discarding an old
refrigerator with a lock or latch fitted
to the door, disable the lock/latch,
ensure that it is left in a safe condition
to prevent the entrapment of young
children.
• This fridge/freezer must only be used
for its intended purpose i.e the storing
and freezing of edible foodstuff.
• Do not dispose of the appliance on a
fire. At BEKO, the care and protection
of our environment is an ongoing
commitment. This appliance which
is among the latest range introduced
is particularly environment friendly.
Your appliance contains non CFC /
HFC natural substances in the cooling
system (Called R600a) and in the
insulation (Called cyclopentane) which
are potentially flammable if exposed
to fire. Therefore, take care not to
damage, the cooling circuit / pipes of
the appliance in transportation and in
use. In case of damage do not expose
the appliance to fire or potential
ignition source and immediately
ventilate the room where the appliance
is situated.
• We suggest you contact your local
authority for disposal information and
facilities available.
• See Installation Instructions on on
page 8 for information on suitable
location.
5
• To obtain the best possible
performance and trouble free operation
from your appliance it is very important
to carefully read these instructions.
• On delivery, check to make sure that
the product is not damaged and that
all the parts and accessories are in
perfect condition.
• Ensure that the plug remains readily
accessible. Do not use multiple
adapter bar or extension cable.
• Failure to observe these instructions
may invalidate your right to free service
during the guarantee period.
• Keep ventilation openings, in the
appliance enclosure or in the built-in
structure, clear of obstruction.
• Do not use mechanical devices
or other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances
inside the food storage compartments
of the appliance, unless they are
of the type recommended by the
manufacturer.
• We suggest you keep these
instructions in a safe place for easy
reference.
• This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience
and knowledge, unless they have
been given supervision or instruction
concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to
ensure that they do not play
with the appliance.
EN
ELECTRICAL
REQUIREMENTS
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown on the rating
plate inside the appliance corresponds
to your electricity supply.
Rating label is on the left hand side of
fridge inner liner.
We recommend that this appliance be
connected to the mains supply via a
suitable switched and fused socket.
The appliance must be positioned so
that the plug is accessible.
Should the mains lead of the appliance
become damaged or should it need
replacing at any time, it must be
replaced by a special purpose made
mains lead which can only be obtained
from a BEKO Authorised Service
Agent.
IMPORTANT! FITTING A
DIFFERENT PLUG
As the colours of the wires in the
mains lead of this appliance may
not correspond with the coloured
markings identifying the terminals in
your plug proceed as follows: (See
diagram).
1. Connect the green-yellow or green
(Earth) wire to the terminal in the plug
marked ‘E’ or with the symbol
or
coloured green and yellow or green.
2. Connect the blue (Neutral) wire to
the terminal in the plug marked ‘N’ or
coloured black.
3. Connect the brown (Live) wire to
the terminal in the plug marked ‘L’ or
coloured red.
With alternative plugs a 13 A fuse must
be fitted either in the plug or adaptor
or in the main fuse box. If in doubt
contact a qualified electrician.
WARNING! THIS APPLIANCE
MUST BE EARTHED
6
6mm.
22mm.
CORD GRIP
EN
FUSE
6mm.
N
BLUE
OR
BLACK
L
BROWN
OR
RED
FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
6mm.
12mm.
GREEN &
YELLOW
OR
GREEN
32mm.
If the fitted moulded plug is not
suitable for your socket, then the plug
should be cut off and an appropriate
plug fitted. Destroy the old plug which
is cut off as a plug with bared cord
could cause a shock hazard if inserted
into a socket elsewhere in the house.
The moulded plug on this appliance
incorporates a 13 A fuse. Should
the fuse need to be replaced an
ASTABEAB approved BS 1362 fuse
of the same rating must be used. Do
not forget to refit the fuse cover. In the
event of losing the fuse cover the plug
must not be used until a replacement
fuse cover has been fitted. Colour
of the replacement fuse cover must
be the same colour as that visible on
the pin face of the plug. Fuse covers
are available from any good electrical
store.
ENERGY SAVING TIPS
1- Ensure your appliance is installed in
a well ventilated area.
2- Ensure the time between buying
chilled/frozen food and placing them in
your appliance is kept to a minimum,
particularly in summer. We recommend
you use a cool bag or a special carrier
bag to carry frozen food.
3- Do not leave the door (s) of your
appliance open longer than necessary
and ensure they are closed properly
after each opening.
4- Defrost frozen food in the fridge
compartment, so that frozen food acts
as an ice pack to assist cooling in the
fridge.
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EN
3 Installation
C Please remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
refrigerator
1. Your refrigerator must be
emptied and cleaned prior to any
transportation.
2. Shelves, accessories, crisper and etc.
in your refrigerator must be fastened
securely by adhesive tape against any
jolt before repackaging.
3. Packaging must be tied with thick
tapes and strong ropes and the
rules of transportation printed on the
package must be followed.
C Always remember...
Every recycled material is an
indispensable source for the nature
and for our national resources.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
authorities.
8
Before operating your
refrigerator
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
2. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
3. Plug the refrigerator into the wall
outlet. When the door is open the
respective interior light will come on.
4. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
even if the compressor is not running
and this is quite normal.
5. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
EN
Electric connection
ABefore disposing of your refrigerator,
Connect your refrigerator to a
grounded socket which is being
protected by a fuse with the
appropriate capacity.
Important:
BThe connection must be in
compliance with national regulations.
BThe power cable plug must be easily
accessible after installation.
BVoltage and allowable fuse protection
are specified in the “Technical
Specifications” section.
BThe specified voltage must be equal
to your mains voltage.
BExtension cables and multiway plugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
BThe appliance must not be operated
before it is repaired! There is danger
of electric shock!
Disposing of the packaging
AThe packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose them of by
classifying them in accordance
with the waste instructions. Do not
dispose them of along with the normal
household waste.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
Placing and Installation
B Caution: Never plug the refrigerator
into the wall outlet during installation.
Otherwise, risk of death or serious
injury may arise.
A If the entrance door of the room
where the refrigerator will be installed is
not wide enough for the refrigerator to
pass through, than call the authorised
service to have them remove the
doors of your refrigerator and pass it
sideways through the door.
1. Install your refrigerator to a place
that allows ease of use.
2. Keep your refrigerator away from
heat sources, humid places and direct
sunlight.
3. There must be appropriate air
ventilation around your refrigerator in
order to achieve an efficient operation.
If the refrigerator is to be placed in a
recess in the wall, there must be at
least 5 cm distance with the ceiling
and at least 5 cm with the wall.
If the floor is covered with a carpet,
your product must be elevated 2.5 cm
from the floor.
4. Place your refrigerator on an even
floor surface to prevent jolts.
5. Do not keep your refrigerator in
ambient temperatures under 10°C.
Dispose of your old machine without
giving any harm to the environment.
AYou may consult your authorized
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
9
EN
Floor balance adjustment
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning the front legs of it as illustrated
in the figure. (See Figure A) The corner
where the leg exists is lowered when
you turn in the direction of black
arrow and raised when you turn in the
opposite direction. Taking help from
someone to slightly lift the refrigerator
will facilitate this process.
2. Loosen the three screws of the
hinges of the lower door, which you
wish to escalate, with the help of a
screwdriver as shown in the figure
below. (Do not remove completely)
(See Figure C)
2
(C)
(A)
Door height adjustment
In case there is a problem with the
alignment of the doors with respect
to each other, they may be re-aligned
vertically in the order given below.
Ensure that door shelves are empty
when adjusting the door height.
1. Remove the lower ventilation cover
by unscrewing its screws as shown in
the figure below. (See Figure B)
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1
2
3
(B)
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EN
• If the freezer compartment door is
lower than the fridge compartment
door, bring them to the same level by
turning the turning the elevation screw
on the freezer compartment side in
the direction of arrow using a M6 Allen
wrench as illustrated in Figure D.
• If the freezer compartment door is
higher than the fridge compartment
door, bring them to the same level
by turning the elevation screw on
the freezer compartment side in the
direction of arrow using a M6 Allen
wrench as illustrated in Figure D.
After bringing the doors to the same
level by elevating the front part with
the aid of the elevation screws,ensure
the doors of the refrigerator shall close
properly. If the doors do not close
properly, this might adversely affect the
efficiency of the refrigerator.
(D)
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EN
Adjusting the gap between
the upper door
C You can adjust the gap between
C Fix the door you have adjusted by
tightening the screws without changing
the position of the door.
C Replace the hinge cover and fix
with the screw.
the fridge compartment doors as
illustrated in the figures.
Door shelves should be empty when
adjusting the door height.
C Using a screwdriver, remove the
screw of upper hinge cover of the door
you want to adjust.
Center Screw
C Adjust the door appropriately as
you desire by loosing the screws.
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EN
4 Preparation
C Your refrigerator should be installed
at least 30 cm away from heat
sources such as hobs, ovens, central
heater and stoves and at least 5
cm away from electrical ovens and
should not be located under direct
sunlight.
C The ambient temperature of
the room where you install your
refrigerator should at least be 10°C.
Operating your refrigerator under
cooler conditions than this is not
recommended with regard to its
efficiency.
C Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
C If two refrigerators are to be installed
side by side, there should be at least
2 cm distance between them.
C When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
- The door should not be opened
frequently.
- It must be operated empty without
any food in it.
- Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
C Original packaging and foam
materials should be kept for future
transportations or moving.
13
EN
5 Using your refrigerator
Indicator Panel
Indicator panel aids in using your refrigerator with its audio and visual functions.
This panel allows you to start and use all functions of your refrigerator without
opening its doors since the panel is located on the outer side of the freezer
compartment door.
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1. Freezer Compartment Temperature
Setting indicator
2. Freezer compartment temperature
setting button
3. Fast Freeze indicator
4. Fast Freeze Button
5. Freezer door open indicator
6. Fridge compartment temperature
adjustment button
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6 10
7. High humidity indicator
8. Fridge temperature setting indicator
9. Error Indicator
10.Fridge compartment temperature
change indicator
11.Quick cool indicator
12.Quick Cool Button
13.Fridge door open indicator
14.Economy mode
15.Freezer compartment temperature
change indicator
EN
Setting the fridge
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Fridge
compartment temperature
adjustment button” to make the
fridge compartment temperature
adjustment. The fridge compartment
temperature can be set to cooler
degrees every time you press on the
button (such as 8, 6, 4, 2, 8, …).
Setting the freezer
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Freezer
compartment temperature
adjustment button” to make the
freezer compartment temperature
adjustment. The freezer compartment
temperature can be set to cooler
degrees every time you press on the
button (such as, -18, -20, -22, -24,
-18, …).
Fast Freeze function
freeze button. Fast freeze indicator
lights up when you press the button.
Freezer Compartment Temperature
Adjustment Indicator turns to -27°C.
While fast freeze function is activated,
this compartment reaches colder
degrees than the adjusted values
and all of the freezer compartment
temperature indicators may light
up. Fast Freeze function lasts for
maximum 24 hours. Your refrigerator
will automatically exit the fast freeze
mode once the fast freeze process is
completed, fast freeze indicator lamp
will go off and the refrigerator will
turn back to the previously adjusted
temperatures. Freezer compartment
temperature indicators will gradually go
off until the adjusted temperature value
is attained.
If you have unintentionally switched
your refrigerator to fast freeze mode or
if you want to cancel the process, just
press the “Fast Freeze” button again
to exit the fast freeze mode.
If you want to freeze large amounts of
fresh food, press the fast freeze button
24 hours before putting the food into
the freezer compartment.
You can use this function of your
refrigerator to rapidly freeze the food
you put into the freezer compartment
for the first time or to obtain ice more
quickly. If you want to keep your food
frozen for a long period, first apply
the fast freeze function to them.
Fast freeze is the healthiest way of
keeping the food for a long time.
Temperature of your refrigerator’s
freezer compartment drops down
to -27°C during fast freeze process.
When you want to use the “Fast
Freeze” function, press on the fast
15
EN
Quick cool function
Egg tray
This function can be used for food
placed in the fridge compartment and
desired to be cooled down rapidly.
Press quick cool button to activate the
function. During this process, the quick
cool indicator will light up and fridge
compartment temperature adjustment
indicator will turn into 1°C. While
quick cool function is activated, this
compartment reaches colder degrees
than the adjusted values. Meanwhile,
all of the temperature indicators of
the fridge compartment may light up.
Quick cool process will take about 2
hours and at the end of this period, the
quick cool indicator lamp will go off,
and the refrigerator will turn back to
the previously adjusted temperatures.
You can install the egg holder to the
desired door or body shelf.
Never store the egg holder in the
freezer compartment
Chill compartment
You can increase the inner volume
of your refrigerator by removing the
desired chill compartment. Pull the
compartment towards yourself until it
is stopped by the stopper. Raise the
front part for approximately 1 cm and
pull the compartment towards yourself
1
2 it completely.
again
to remove
This compartment intended
3
specifically for the storage of highly
perishable foodstuffs. You can also *4
use these compartments if you want5
to store your food at a temperature 67
a few degrees below the fridge
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compartment.
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Sliding Body Shelves
Sliding body shelves can be pulled
by slightly lifting up from the front and
moved back and forth. They come to
a stop point when pulled towards front
to allow you reach the foods placed at
the back of the shelf; when it is pulled
after slightly lifted upwards at the
second stop point, the body shelf will
be released.
The shelf should be hold tightly from
the bottom as well in order to prevent
it from tipping over. The body shelf is
placed on the rails at the sides of the
refrigerator body by bringing it to one
lower or one upper level.
The body shelf should be pushed
backwards to seat it completely.
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EN
Blue light
Foodstuff stored in the crispers that
are enlightened with a blue light
continue their photosynthesis by
means of the wavelength effect of blue
light and thus, preserve their freshness
and increase their vitamin content.
Ion:
Air is ionized by means of the ionizer
system in the fridge compartment air
duct. Thanks to this system, air-borne
bacteria and particles that cause
odour are removed.
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Crisper humidity control
sliders
Crisper of your refrigerator is
designed especially fresh to keep your
vegetables freshly without loosing their
humidity. Cold air circulates basically
around the crisper and the amount of
the cold air passing through the crisper
is controlled by the sliders on the front
side of the crisper cover.
You can adjust the humidity control
sliders to a suitable position according
to the humidity and cooling condition
of your food in the crisper.
If you want your food in the crisper
to cool more, open the holes of the
humidity control sliders and if you
want them to cool less and keep their
humidity for a longer time, close the
holes.
EN
Recommendations for
preservation of frozen food
Replacing the Interior Light
Bulb
• Prepacked commercially frozen
food should be stored in accordance
with the frozen food manufacturer's
instructions for a
( 4 star) frozen
food storage compartment.
• To ensure that the high quality
achieved by the frozen food
manufacturer and the food retailer is
maintained, the following should be
remembered:
1.Put packets in the freezer as quickly
as possible after purchase.
2.Ensure that contents are labelled
and dated.
3.Do not exceed "Use By", "Best
Before" dates on the packaging.
If there is a power failure do not
open the freezer door. Even if the
power failure lasts up to the time
specified on Type Label (inside left of
the refrigerator), frozen food will not
be affected. In case the failure lasts
longer, the food must be checked and
when necessary, must be consumed
immediately or must be frozen after
cooked.
Should the light fail to work, proceed
as follows:
1. Switch off at the socket outlet and
pull out the mains plug.
Remove all shelves and drawers for
easy access.
2. Illumination covers in freezer and
fridge sections are opened by pressing
by hand; first release one side and
then the other by pressing on the sides
as shown in the figures.
3. First check that the bulb has not
worked loose by ensuring that it
is screwed securely in the holder.
Reinsert the plug and switch on. If the
bulb works, reinstall the light cover by
inserting the rear lug and pushing up
to locate the front two lugs.
4.If the light still fails to work, switch
off at the socket outlet and pull out
the mains plug. Replace the bulb with
a new 15 watt (max) screw cap E14
(SES) bulb.
5.Carefully dispose of the burnt-out
light bulb immediately.
Replacement light bulb can easily be
obtained from a good local electrical or
DIY store.
Defrosting
The fridge and freezer compartments
defrost automatically.
18
EN
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EN
6 Maintenance and cleaning
ANever use gasoline, benzene or
similar substances for cleaning
purposes.
BWe recommend that you unplug the
appliance before cleaning.
BNever use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe it
dry.
BMake sure that no water enters the
lamp housing and other electrical
items.
BIf your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
particles.
ATo remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
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Protection of plastic
surfaces
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
EN
7 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.
• Is the fuse of the socket which your refrigerator is connected to or the main fuse
blown out? Check the fuse.
Condensation on the side wall of the fridge compartment
• Very cold ambient conditions. Frequent opening and closing of the door. Highly
humid ambient conditions. Storage of food containing liquid in open containers.
Leaving the door ajar.
• Switching the thermostat to a colder degree.
• Decreasing the time the door left open or using it less frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures
or plug-out plug-ins as the refrigerant pressure in the cooling system of the
refrigerator has not been balanced yet.
• Your refrigerator will start running approximately after 6 minutes. Please call the
service if your refrigerator does not startup at the end of this period.
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the socket. Make sure that he plug is
inserted tightly to the wall socket.
• Are the temperature adjustments correctly made? There is a power failure. Call
your electricity supplier.
The fridge is running frequently or for a long time.
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EN
• Your new refrigerator may be larger than the previous one. This is quite normal.
Large refrigerators operate for a longer period of time.
• The ambient room temperature may be high.This is quite normal.
• The refrigerator might have been plugged in recently or might have been loaded
with food. Cooling down of the refrigerator completely may last for a couple of
hours longer.
• Large amounts of hot food might have been put in the refrigerator recently. Hot
food causes longer running of the refrigerator until they reach the safe storage
temperature.
• Doors might have been opened frequently or left ajar for a long time. The warm
air that has entered into the refrigerator causes the refrigerator to run for longer
periods. Open the doors less frequently.
• Freezer or fridge compartment door might have been left ajar. Check if the
doors are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not
properly seated. Clean or replace the seal. Damaged/broken seal causes the
refrigerator to run for a longer period of time in order to maintain the current
temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the
freezer temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very low temperature. Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers are freezing.
• The fridge temperature is adjusted to a very low temperature. Adjust the fridge
temperature to a warmer degree and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high degree. Fridge adjustment
has an effect on the temperature of the freezer. Change the temperature of the
fridge or freezer until the fridge or freezer temperature reaches to a sufficient
level.
• The door might be left ajar. Close the door completely.
• Large amounts of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• Refrigerator might have been plugged in recently. Cooling down of the
refrigerator completely takes time because of the size.
Noise similar to the sound of seconds heard from an analog clock is coming
from the refrigerator.
• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve
functions for the purpose of ensuring coolant passage through the compartment
which can be adjusted to cooling or freezing temperatures, and performing
cooling functions. This is normal and is not fault cause.
The operation noise increases when the refrigerator is running.
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• The operating performance characteristics o f the refrigerator may change
according to the changes in the ambient temperature. It is normal and not a
fault.
Vibrations or noise.
• The floor is not even or it is weak. The refrigerator rocks when moved slowly.
Make sure that the floor is level, strong and capable to carry the refrigerator.
• The noise may be caused by the items put onto the refrigerator. Such items
should be removed from the top of the refrigerator.
There are noises like liquid spilling or spraying.
• Liquid and gas flows happen in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
There is a noise like wind blowing.
• Air activators (fans) are used in order to allow the refrigerator to cool efficiently. It
is normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
fault.
• The doors are ajar. Make sure that the doors are closed completely.
• Doors might have been opened very frequently or they might have been left
open for along time. Open the door less frequently.
Humidity occurs on the outside of the refrigerator or between the doors.
• The weather may be humid. This is quite normal in humid weather. When the
humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with
a sponge, warm water or carbonated water.
• Some containers or packaging materials might be causing the smell. Use a
different container or different brand packaging material.
The door(s) is (are) not closing.
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GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repairs
for twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including knobs, flaps, handles or container
lids.
• Accessories or consumable items including but not limited to, ice trays,
scrapers, cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household
premises.
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is
often included within your household contents insurance policy, or may be
available separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered
Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom
and the Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if
the product is resold.
• Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
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HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place;
you will need to have it should the product require attention under guarantee.
You should also complete the details below; it will help us assist you when requesting
service. (The model number is printed on the Instruction Booklet and the serial
number is printed on the Rating Label affixed to the appliance)
Model No:
Serial No:
Retailer:
Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
Fridges & Freezers
Electric Cookers
Gas & Dual Fuel Cookers
Washing Machines
& Dishwashers
0845
0845
0845
0845
6004903
6004902
6004905
6004906
Republic of Ireland
All Refrigeration, All Cookers
Washing Machines & Dishwashers
01 862 3411
Before requesting service please check the trouble-shooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your
product may still be under guarantee.
Service once the manufacturers guarantee has expired.
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document. Otherwise please
call the appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please contact the Beko
Customer Help-Line.
Tel: 0845 6004911
e-mail: service@beko.co.uk
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BEKO plc
Beko House
Caxton Way
Watford
Hertfordshire
WD18 8UF
Tel: 0845 6004911
Fax: 0845 6004922
e-mail: service@beko.co.uk
website: www.beko.co.uk
Printed in Turkey
Part no: 48 8296 0000
Revision no: 0