WOOD PELLET GRILL
OWNER’S MANUAL
DESIGNED FOR RESIDENTIAL OUTDOOR USE ONLY. USE FOOD GRADE WOOD PELLETS.
MODELS: RG1000 RG2000 RG3000
RG1000
(Side Hopper Construction)
RG3000
RG2000
CAUTION DO NOT USE OR STORE NEAR COMBUSTIBLE MATERIALS
INCLUDING GASOLINE, THINNER, OIL, PAINTS OR FLAMABLE LIQUIDS
w w w. r o y a l l g r i l l s . c o m
325 South Park Street Reedsburg, WI 53959
Phone 608-768-8508
Thank you for selecting ROYALL for your wood pellet grill purchase.
Your grill is proudly made in America and is designed to provide years
of grilling enjoyment.
SPECIAL FEATURES
- EXTRA LARGE GRILLING SURFACE
- ROOMY SMOKE CHAMBER PROFILE
- UNIQUE SMOKE BAFFLE PLATE FOR ENHANCED CIRCULATION
- SOLID WELD CONSTRUCTION FOR STRENGTH AND DRUABILITY
- RG2000 & RG3000 BOTTOM AND SIDE SHELF
- RG2000 & RG3000 QUICK CHANGE PELLET HOPPER
- RG2000 & RG3000 DIGITAL CONTROL
- RG2000 & RG3000 ADDITIONAL RACK SYSTEM UPGRADEABLE
Your new grill has been shipped with some assembly required. Follow
the simple instructions and you’ll be ready to start grilling in minutes.
TOOLS REQUIRED:
- (2) 7/16 wrenches & (1) 3/8 wrench or nut driver
- 1/4 wrench or nut driver
- #2&#3 Phillips screw driver
- hammer
STEP#1:
Carefully remove packaging material and free unit from
shipping skid. (use cardboard or cloth under the grill base
during assembly to prevent scratches)
STEP#2:
Check the packaging for the following items
- (2) Long Legs
- (2) Short legs
- (1) Hopper Cover Plate
- (1) Hardware Bag (with 2 caster wheels & 2 straight)
- (1) Set of Grill Grates
- (1) Drip Pan
- (1) Fire pot Heat Deflector
- (1) Drip Pail
- (1) Combustion fan
- (1) Axle rod
- (2) Handles with hardware (RG2000 & RG3000)
- (1) Chimney assembly (RG2000 & RG3000)
- (1) Side shelf assembly
- (1) Bottom shelf
STEP#3:
Lay Grill base on its back . Unwrap COMBUSTION FAN ASSEMBLY &
MOUNTING BRACKET. Locate mounting holes of bracket over (4)
holes in bottom of auger box and secure to base with (4)
3/8 hex ½” long screws
NOTE: check blade after installation
to ensure that it spins without rubbing when mounted.
Locate fan motor
assembly with bracket
over auger opening
STEP#4:
Plug combustion fan into
receptacle with orange
and white wire coming
from the control board
wire harness.
STEP#5:
Attach swivel caster wheels to both short legs using
(2) 1/4-20 screws and flange nuts for each swivel wheel.
STEP#6:
“LOOSELY” attach the 2 short
legs to Hopper end of grill
base corners using (4) 1/4-20 x
5/8 Phillips head bolts and (4)
flange nuts per leg. Repeat for
the 2 long legs to the other
end of the grill base . NOTE:
leave legs loose until bottom
pan has been installed.
STEP#7:
Using (4) 1/4-20 x 5/8
Phillips head bolts and
(4) flange nuts, position
bottom shelf between
the legs. Now final
tighten leg bolts to
cabnet from step above
STEP#8:
Secure a cap nut on ONE end of the 3/8 rod with a
hammer.
SLIDE over the rod:
(1)3/8 washer - (1) 5” wheel,
(1) 3/8 washer and slide rod
through both legs.
Slide on (1) 3/8 washer, (1) 5”
wheel, (1) 3/8 washer and(1)
cap nut.
NOTE: Support the rod ends
and final secure the cap nut
by tapping with a hammer.
STEP#9:
Assemble the handles to the grill lid and pull handle to
hopper using hardware attached to the handle.
(RG2000 & RG3000)
STEP#10:
Move grill into up right position. Attach side shelf assembly
brackets to end of grill using (4) 1/4-20 x 5/8 Phillips head
bolts and (4) flange nuts
STEP#11:
Attach chimney to roof by sliding up through from inside
the grill and securing (2) 3/8 phillips head screws & loc nuts.
STEP#12:
Attach Rain cap to Chimney by placing
cap over rod and succuring cap with
acorn nut.
STEP#13:
Attach smoke baffle plate inside, below chimney using (3)
3/8 phillips head screws & loc nuts
GETTING READY FOR THE FIRST TIME FIRING OF YOUR GRILL
CAUTION: Locate your new grill such that all surfaces are at least 18”
from any combustible material. Also consider winds and proximity to
windows so that exhaust is not directly entering your home.
STEP# 14: Move the grill and remaining components to your cooking
location. Remove the grates, drip pan and heat shield.
Note: A 110 volt grounded electrical outlet will be needed
within 6 feet of the grill.
STEP#15:
Place the control switch in the off position and plug in the
unit. Visually check the Pellet hopper to see that no
foreign objects are present (like packing material).
STEP#16:
Turn the control switch to the HIGH position. Visually check
to see that the auger is turning. (it revolves once/min)
STEP#17:
Look under the bottom of the unit to see that the fan is
circulating
STEP#18:
AFTER 2-3 minutes of power the hot rod in the fire pot should
be emitting a little heat and may have a faint glow to it.
STEP#19:
Charge the pellet auger. Add food grade wood pellets to
the hopper and watch the fire pot until pellets appear.
(takes approx. 5 – 7 minutes)
STEP#20:
Once a couple of pellets have reached the fire pot…Turn
the control switch to the off position. Then place the heat
shield over the fire pot so that it is centerend over the fire pot.
STEP#21:
Install the DRIP PAN with one end sloping towards the catch
drain. NOTE: for easy clean up, place a layer of aluminum foil over
the drip pan.
STEP#22:
Place the GRILL GRATES onto the grill supports.
YOU ARE READY TO START GRILLING
FIRST USE: WE RECOMMEND RUNNING THE GRILL
FOR 20 MINUTES ON HIGH TO SEASON THE GRILL
SET THE CONROL SWITCH TO HIGH TO START YOUR GRILL. THE HOT ROD
WILL HEAT FOR ABOUT 3-4 MINUTES AND SHUT OFF. NORMALLY THIS IS
ENOUGH TIME TO IGNITE THE PELLTS. AFTER 10-12 MINUTES OF BURNING
, YOU CAN SET THE CONTROL TO YOU DISIRED TEMPERATURE.
IF IT DIDN’T START, TURN IT OFF AND ON AGAIN TO REPEAT THE START
CYCLE.
OPERATING DO’S and DON’TS
EACH TIME YOU START YOUR GRILL:
CHECK PELLET HOPPER TO ENSURE PELLETS ARE DRY AND READY TO
USE. (Wet pellets can swell and damage the auger or shear the pin)
Apply a new foil to the spatter plate for easy clean up.
Check for and remove any excessive drippings or build up to avoid
flare ups and grease fires.
If the auger has been previously charged as described above, you
should be able to turn the power switch on with the cook setting on
HIGH to ignite the pellets. Smoke should appear with in 3 minutes. It’s
usually good to leave the high setting run for 5-10 minutes prior to
adjusting the control or adding food.
COOKING MODE SELECTION FOR 3 POSITION CONTROL RG1000:
(RG2000 & RG3000 SEE SEPARATE CONTROL INSTURCTIONS)
Note – always cook with lid closed
HIGH MODE: Allows the auger to run continuously and creates
temperatures of 400 to 500 degrees depending on outside
temperature. Allow grill to run at least 15 minutes to obtain this
temperature. This setting is normally used for short cooking times of
select meats and searing meat surfaces.
MEDIUM MODE: ALLOWS AUGER TO STOP AND START IN 2 MINUTE
INTERVALS. Temperature will vary depending type of pellets and
outside air temperature. This mode is used following HIGH MODE
searing of meat or for slightly longer cooking times that promote more
smoke flavoring.
LOW / SMOKE MODE:
ALLOWS auger to run and stop at a 1 :
3 ratio. This MODE is normally selected for longer cooking times of
larger cuts of meats. This tends to promote smoke flavoring and
tender servings. It may also be used to keep faster cooked items
warm for a period of time.
GRILL MAINTENANCE
Wipe cool grill exterior down with warm soapy water just as you would
any interior cooking appliance.
Monitor grease build up on the grill interior and drip rail and remove
when any surfaces that have build ups exceeding 1/16 to 1/8 of an
inch to avoid grease fires.
Before lighting grill, occasionally check ash build up in and around the
fire pot. Excessive ash can get distributed to food and can reduce
the efficiency of the fire pot. To remove ash, use a shop vacuum on
dry ash and brush with soapy water where grease has helped to stick
it to the surface.
Cover the grill with a water proof cover when not in use. Or store
under roof. Controls should not be exposed to the elements for long
periods.
TROUBLE SHOOTING
GROUND FAULT ON OUTLET TRIPS:
- Turning the unit off and back on while cooking will restart the hot
rod timer and may provide too much resistance to the circuit
causing a fault. (avoid returning to the off position while
cooking). Hot rods need to be installed with at least 1.25 inches
protruding out the rear of the lock collar on the fire pot. This
tends to minimize resistance to the system if the control is
accidently turned to off and back on during cooking.
PELLETS DID NOT IGNITE:
- CHECK to make sure pellets are dry and being delivered to the
burn pot
o If pellets are not being delivered, make sure hopper is full
and auger is not jammed (is turning)
DANGER: DO NOT STICK FINGERS INTO MOVING AUGER
- CHECK to see if hot rod glows red after a couple minutes
o If hot rod does not glow. Unplug grill, and check fuse on
back of control board. NOTE: a spare is wire tied to the
functioning fuse at the connection point
o If fuse is ok and rod does not get hot, a new HOT ROD will
be needed. Manual lighting of pellets can be done at
owner’s discretion.
GRILL FIRE GOES OUT:
- CHECK that supply of pellets has not been interrupted.
- CHECK that pellets are dry and designed for grilling applications
- CHECK that excessive wind is not affecting burning.
- CHECK Visually verify that auger is turning properly
o Auger not turning: check that cotter pin holding shaft to
motor is not broke.
o Set to high mode and visually recheck that auger is not
turning. If not, unplug grill and check motor connector
plug to see that it is properly connected (connector with
RED wire). If connections are tight, a new auger drive
motor will be needed.
o Check fan to see if it’s spinning. If not, unplug grill and
check fan connector with ORANGE wire to ensure that it
has not come loose. If connection is tight, turn power back
on and check fan. NOT turning, indicates a new fan motor
will be needed.
RG-DIGITAL CONTROL MAJOR FEATURES
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Three Digit Temperature Display
Front Panel Cook Control
Eight Cook Temperature Settings (180 through 375 degrees)
“High” Cook Temperature Setting
D I G I TA L D I S P L AY
Front Panel Smoke Control
Sixteen Smoke Settings (P0 Warmest - P15 Coldest)
Ignition Indicator
Smoke Setting Indicator
Cook Idle Fuel Rate Indicator
Low Temperature Indicator
Inadvertent Start Protection
Over Temperature Protection
SMOKE CONTROL
COOK CONTROL
How It Works
Cook Mode In Cook Mode, the temperature of the grill is
constantly monitored and a microprocessor operates the draft
fan and fuel feed auger to maintain a constant grill temperature.
Smoke Mode In Smoke Mode, the fuel feed rate is set manually by the operator.
The grill operates at low temperature to provide maximum smoke.
RG-Digital Control comes standard in the following Royall Grills:
RGPRO
RG2000
RG3000
RG-Three Speed comes standard in the following Royall Grills:
RG1000
RGTAILGATER
RG5000VS
RG-DIGITAL CONTROL OPERATION OVERVIEW
LED Readout
Displays grill temperature, smoke settings, idle fuel feed settings, igniter status, low temperature status, and error messages.
Cook Control Switch
Selects off, smoke mode, or one of nine cook mode grill temperatures.
Smoke Control Switch
Selects one of sixteen smoke/idle fuel feed rates.
Cook Mode
Maintains the selected cook temperature.
Smoke Mode
Produces maximum smoke at a low grill temperature.
Microprocessor Control
In cook mode, the temperature of the grill is constantly monitored and a microprocessor operates the draft fan and
fuel feed auger to maintain a constant grill temperature.
Manual Control
In smoke mode, the fuel feed rate is set manually by the operator. The grill operates at low temperature to provide
maximum smoke.
SMOKE CONTROL
D I G I TA L D I S P L AY
COOK CONTROL
RG-DIGITAL CONTROL UNDERSTANDING THE DISPLAY
Numbers
When the grill is connected to AC power, the model number
and software version of the control are displayed momentarily.
Temperature
In cook mode and smoke mode, the grill temperature is
displayed in 5 degree (Fahrenheit) increments.
Flashing Temperature
In cook mode, the displayed temperature flashes if the grill
temperature is below 150 degrees.
In smoke mode, the displayed temperature flashes if the grill
temperature is below 110 degrees.
Flashing Dots
The igniter is on.
“P0” - “P15”
When the cook control switch is set to the smoke position,
the smoke setting is displayed for 3 seconds.
If you adjust the smoke control switch while in smoke
mode, the smoke setting is displayed for 3 seconds.
If you adjust the smoke control switch while in the cook
mode, the idle fuel feed rate setting is displayed for 3 seconds.
Flashing “ErH”
The grill temperature exceeded 615 degrees.
Flashing “ErP”
The cook control switch was not in the off position when
the grill was connected to AC power.
CONNECTING THE GRILL TO AC POWER
Turn the Grill Off
Set the cook control switch to the off position.
Plug the Grill In
Connect the grill to AC power. The control displays its model number and software version.
If you see “ErP”
If the cook control switch is in the smoke position or any temperature setting when the grill is plugged in, the control
will display “ErP” indicating an inadvertent start error. The standard ignition sequence is halted. This feature prevents
an inadvertent start. For example, if the grill is stored in the garage, the grill will not ignite if plugged in inadvertently.
To clear the error, set the cook control switch to off.
IGNITING THE GRILL
Cook Control
To ignite the grill, set the cook control switch to the smoke position or any temperature setting.
Ignition Sequence
- The draft fan turns on.
- The igniter turns on.
- The fuel feed auger turns on and delivers fuel continuously for two minutes.
- The grill temperature is displayed along with three flashing dots signifying that the igniter is on.
The igniter will turn off when one of the following three conditions is met:
- The igniter has been on for four minutes and the grill temperature has increased by 30 degrees.
- The igniter has been on for four minutes and the grill temperature is greater than 150 degrees.
- The igniter has been on for five minutes.
Once the igniter turns off, if the cook control switch is set to the Smoke position, the grill operates in smoke mode.
If the cook control switch is set to a temperature setting, the grill operates in cook mode. The flashing dots are turned off.
COOKING
Cook Control
Set the cook control switch to the desired temperature. The control displays the grill’s current temperature.
Cook sequence once the ignition sequence is complete and the igniter turns off, the auger feeds fuel into the fire pot
to maintain the set temperature.
Temperature Settings
180 180 degrees
225 225 degrees
250 250 degrees
275 275 degrees
300 300 degrees
325 325 degrees
350 350 degrees
375 375 degrees
High 450 degrees or Maximum Temperature
High Temperature Setting
If the cook control switch is set to high, the grill operates at 450 degrees. If the grill is unable to attain 450 degrees
due to ambient temperature and humidity, fuel type and quality, and/or thermal characteristics of the grill, the auger
feeds fuel continuously allowing the grill to operate at its maximum temperature.
On Fuel Feed Rate
The on fuel feed rate is the rate the auger delivers fuel while the grill is under the set temperature. In cook mode, the
on fuel feed rate is designed to drive the grill’s temperature upward to the set temperature and limit temperature
overshoot. The on fuel feed rates are preprogrammed into the control and are not adjustable.
Temperature
Setting
180
225
250
275
300
325
350
375
High
Auger On
15 seconds
always on
always on
always on
always on
always on
always on
always on
always on
Auger Off
15 seconds
0
0
0
0
0
0
0
0
Idle Fuel Feed Rate
The idle fuel feed rate is the rate the auger delivers fuel while the grill is idling at or above the set temperature.
In cook mode, you can manually adjust the idle fuel feed rate using the Smoke Control switch. See “Understanding
Idle Fuel Feed Rate and Smoke Settings” for more information.
Low Temperature
If the grill temperature is less than 150 degrees, the displayed temperature flashes, indicating a low temperature.
This is not an error condition and does not affect the operation of the grill. The flashing display is designed to alert the
operator that there is some risk of the fire going out.
High Temperature
If the grill temperature is greater than 615 degrees, a flashing “ErH” is displayed indicating a high limit error and
the grill shuts down. Refer to the “Error Modes and Messages” section for details.
SMOKING
Smoke Control
Set the cook control switch to smoke. Use the smoke control switch to manually select the auger fuel feed rate.
The control displays the grill’s current temperature.
Smoke sequence once the ignition sequence is complete and the igniter turns off, the auger delivers fuel at a
constant rate determined by the smoke setting (P0 - P15).
Smoke Setting
The smoke fuel feed rate is the rate the auger delivers fuel while the grill is operating in the smoke mode. In smoke
mode, manually adjust the fuel feed rate using the smoke control switch to establish the desired temperature
and/or smoke output See “Understanding Idle Fuel Feed Rate and Smoke Settings” for more information.
Low Temperature
If the grill temperature is less than 110 degrees, the displayed temperature flashes, indicating a low temperature.
This is not an error condition and does not affect the operation of the grill. The flashing display is designed to
alert the operator that there is some risk of the fire going out.
High Temperature
If the grill temperature is greater than 615 degrees, a flashing “ErH” is displayed indicating a high limit error and the
grill shuts down. Refer to the “Error Modes and Messages” section for details.
UNDERSTANDING IDLE FUEL FEED RATE & SMOKE SETTINGS
Smoke Control Switch
The smoke control switch sets the fuel feed rate (the amount of fuel delivered in a given period of time) when the grill
is operating in smoke mode and when the grill is idling in cook mode.
During cook idle or smoke mode, the auger turns on, delivers fuel for 15 seconds, then turns off. The off time is set by
the smoke control switch.
“P” Settings
The fuel feed rate setting is displayed momentarily whenever the cook control switch is set to the smoke position.
It is also displayed whenever the smoke control switch is adjusted. The setting is designated with the letter “P” and
a number. The greater the “P” setting number the greater the auger off time.
Setting
P0
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15
Auger On
15 seconds
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
Auger Off
45 seconds
55
65
75
85
95
105
115
125
135
140
145
150
155
160
165
Dual Function
The selected “P” setting controls both the smoke mode fuel feed rate and the cook mode idle fuel feed rate.
They are one and the same.
For example, if “P3” is selected using the smoke control switch, the auger delivers fuel for 15 seconds, turns off for
75 seconds, and repeats in smoke mode. It also delivers fuel for 15 seconds, turns off for 75 seconds and repeats while
idling in cook mode.
Cook Mode
The idle fuel feed rate is the rate of fuel delivery that dle fuel feed rate maintains the fire in the fire pot without
raising the grill’s temperature.
In cook mode, whenever the grill temperature is at or above the set temperature, the auger runs at the idle fuel feed
rate. If the grill temperature is below the set temperature, the auger operates per the on fuel feed rate.
We recommend the “P2” setting as the default idle fuel feed rate while in cook mode.
For the experienced operator, the auger idle fuel feed rate can be adjusted to improve the grill’s performance.
For example, to optimize temperature stability at a high temperature setting, select “P1” or “P0” to increase the
auger idle fuel feed rate or, if due to ambient conditions the grill is unable to cool down enough to reach a low
temperature setting such as 180 degrees, select “P3”, “P4”, or higher to decrease the idle fuel feed rate.
High Temperature Idle Fuel Feed Rate
In cook mode, the idle fuel feed rate for the high temperature setting is preprogrammed into the control. The idle fuel
feed auger timing at high is 15 seconds on / 15 seconds off and is independent of the smoke control switch “P” setting.
The preprogrammed fuel feed rate helps maintain the elevated cooking temperature at the high setting.
Smoke Mode Fuel Feed Rate
In smoke mode, increasing the “P” setting decreases the fuel feed rate, lowering the grill temperature. Start at setting
“P2”, adjust the “P” setting manually for the desiredtemperature and/or smoke output.
ERROR MODES AND MESSAGES
Inadvertent Start Error (ErP)
If the cook control switch is set to Smoke or to a temperature setting at the time the grill is plugged in, the control will
display “ErP” indicating an inadvertent start error. The standard ignition sequence is halted.
This feature prevents an inadvertent start. For example, if the grill is stored in the garage, the grill will not ignite if
plugged in inadvertently.
To clear the error, set the cook control switch to the off position
High Temperature Limit Error (ErH)
If the grill temperature exceeds 615 degrees, the control limit error (ErH) displays “ErH” indicating a high
temperature limit error.
The fuel feed auger is turned off, the igniter is turned off, and the draft fan is turned off.
To clear the error, set the cook control switch to the off position. If the error will not clear, your temperature
detector is not functioning normally See “Display is Flashing ‘ErH’” in the “Troubleshooting” section.
Flashing In cook mode, the displayed temperature flashes if the grill temperature is below 150 degrees.
This is not an error condition and does not affect the operation of the grill. The flashing display is designed to alert the
operator that there is some risk of the fire going out.
In smoke mode, the displayed temperature flashes if the grill temperature is below 110 degrees.
This is not an error condition and does not affect the operation of the grill. The flashing display is designed to alert the
operator that there is some risk of the fire going out.
Flashing Dots
The igniter is on.
This is not an error condition and does not affect the operation of the grill. The flashing dots are designed to alert the
operator that the igniter is on.
AC AUGER THEORY OF OPERATION
AC Auger
The grill is equipped with an AC auger. AC augers operate at a single speed and deliver fuel at a constant rate while
on The fuel feed rate (amount of fuel delivered in a given period of time) is adjusted by varying the on and off
time intervals.
Duty Cycle The ratio of time the auger is on is sometimes referred to as the duty cycle and is expressed as a percentage For example, if the auger is always on, its duty cycle is 100 percent If the auger is on half the time, its duty cycle is
50 percent, etc.
Idle and Smoke Fuel Feed Rates and “P” Settings
When the TR-100 is in smoke mode or idling in cook mode, the AC auger is turned on and delivers fuel continuously
for 15 seconds and is then turned off. The smoke control switch sets the auger off time. The smoke mode/cook mode
idle fuel feed rates are as follows:
Setting
P0
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15
Auger On
15 seconds
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
Auger Off
45 seconds
55
65
75
85
95
105
115
125
135
140
145
150
155
160
165
Duty Cycle
25.0 percent
21.4
18.8
16.7
15.0
13.6
12.5
11.5
10.7
10.0
9.7
9.4
9.1
8.8
8.6
8.3
RG-DIGITAL CONTROL TROUBLESHOOTING
Warning
Always disconnect the grill from AC power before accessing the control for service
or working under the grill.
Removing the control from the grill, installing the control into the grill, or working under the grill while
the grill is connected to AC power could result in shock or could damage the control.
Digital Control Display is Blank
cook control switch is set to the off position. Set cook control switch to the smoke position or any temperature setting.
Circuit breaker on AC outlet is tripped. Reset wall power outlet circuit breaker.
Control is disconnected from grill AC power. Verify control wiring harness plug with black wire is connected to AC
power.
Digital Control Display is Blank
Control AC line fuse is blown. Replace control’s fuse F1 with provided spare fuse or a replacement fuse.
A blown AC line fuse may be caused by several conditions including shorted
grill component lead wires, a jammed auger, or a failing igniter. Inspect the
grill’s components and component lead wires if replacement fuses are
continually blown.
Grill Will Not Ignite
No fuel in firepot. Fill hopper with good, dry fuel. Verify auger is properly
connected to control. Clear auger if jammed. Replace auger and/or auger
motor if defective.
Fuse
No draft air flow
Verify draft fan is properly connected to control and
operating normally. Replace draft fan if defective.
No ignition heat source
Verify igniter is properly connected to control and operating
normally.
Replace igniter if defective
Control is defective
Contact Royall Grills technical support.
Fire Goes Out
Set cook control switch to the off position and allow grill to cool.
No fuel in hopper
Fill hopper with good, dry fuel.
No fuel in firepot
Verify the control is properly connected to auger. Clear auger if jammed. Replace auger and/or auger motor if defective.
Unburned fuel in firepot
Adjust smoke control switch (decrease the “P” setting) to increase auger idle fuel feed rate.
No draft air flow
Verify the control is properly connected to draft fan and operating normally. Replace draft fan if defective.
Control is defective
Contact Royall Grills technical support.
Grill Temperature at the 180 Degree Cook Setting is too High
Auger idle fuel feed rate is too high. Adjust smoke control switch (increase the “P” setting) to decrease idle fuel
feed rate.
Probe is defective
Replace probe
Control is defective
Contact Royall Grills technical support.
Grill Temperature at the High Cook Setting is too Low
At the high temperature setting, the auger runs continually until the grill temperature reaches 450 degrees.
Grill lid is open
Close grill lid. Grill is designed to operate with grill lid closed.
Insufficient amount of fuel in fire pot
Clear auger if jammed. Tighten auger connection to auger motor shaft if slipping. Replace auger and/or auger motor
if defective.
Damp fuel source
Replace damp fuel with good dry fuel.
Adverse operating conditions
Shield grill from cold wind and/or rain. Grill may not be able to attain 450 degrees in an extremely cold operating
environment.
Unexpected Temperature Displayed
Auger idle fuel feed rate is too high. Adjust smoke control switch (increase the “P” setting) to decrease idle fuel
feed rate.
Auger idle fuel feed rate is too low
Adjust smoke control switch (decrease the “P” setting) to increase idle fuel feed rate.
Grill lid is open
Close grill lid. Grill is designed to operate with grill lid closed.
Probe is defective
Contact Royall Grills technical support.
Control is defective
Contact Royall Grills technical support.
Grill Temperature Displayed is Different Than Dome Thermometer
This is normal. The displayed temperature is the precise temperature at the Probe. The dome thermometer is located
in a different position inside the grill.
Displayed Temperature is Flashing
Low grill temperature. This is not an error condition and does not affect the operation of the grill. The flashing display
is designed to alert the operator that there is some risk of the fire going out.
Display Always Reads 0 Degrees
Probe wire leads are shorted. Check connection at control terminal J1. Fully open contacts by turning set screw
counter clockwise. Reinsert wires and tighten contacts by turning set screw clockwise. Check the insulation for
shorts throughout the wire run from detector to control terminal J1.
Probe is defective
Contact Royall Grills technical support.
Control is defective
Contact Royall Grills technical support.
Display is Flashing “ErP”
Inadvertent start error. The grill was plugged in with the cook control switch in the smoke position or set to a temperature setting. Set the cook control switch to the off position.
Display is Flashing “ErH”
Overtemperature error. The grill temperature exceeded 615 degrees and shut off automatically. Set the cook control
switch to the off position.
Probe wire leads are open
Check connection at control terminal J1. Fully open contacts by turning set screw counter clockwise. Reinsert wires
and tighten contacts by turning set screw clockwise. Check for breaks in the wire throughout the wire run from probe
to control terminal J1.
Probe is defective
Contact Royall Grills technical support.
Control is defective
Contact Royall Grills technical support.
REPAIR PARTS
Contact your local dealer or contact Royall Grills
PHONE : 608-768-8508
FAX
: 608-768-8433
e-mail: info@royallgrills.com
MAIL:
Royall Grills
325 South Park Street
Reedsburg, WI 53959
WARRANTY
Grills used for residential purposes are warranted by Royall Grills
against factory defects in material and workmanship for a period
of 1 year from the date of purchase to the original owner.
Effective maintenance and proper storage of grill as outlined in
the manual are required for warranty compliance.
Original components found to be defective are shipped to the
factory and back to the customer at the customer’s expense.
This warranty does not cover any owner expense related to
diagnosing a repair requirement, removal or installation of
defective parts.
Warranty exclusions consist of; normal corrosion, paint fading or
flaking due to normal use, grill warping, damage caused by using
improper fuels, damage to personal property or personal injury
through the use of this product.
Royall Grills obligation for any breach of these warranties is limited
to the repair or replacement of it’s parts as described in this
warranty and in no circumstances exceed the cost of the unit.
Some states do not allow exclusions or limits so this may not apply
to you.
Royall Grills requires proof of purchase to validate the 1 year terms
of the warranty. Therefore your proof of purchase must be
retained. A registration card may be submitted for file but does
not validate the purchase date.