McAfee GUARD DOG 2 Installation guide

Installation Guide
Revision 1.0
VirusScan Enterprise
®
version 8.0i
COPYRIGHT
Copyright © 2004 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its
suppliers or affiliate companies. To obtain this permission, write to the attention of the Network Associates legal department at: 5000 Headquarters Drive, Plano,
Texas 75024, or call +1-972-963-8000.
TRADEMARK ATTRIBUTIONS
Active Firewall, Active Security, ActiveSecurity (in Katakana), ActiveHelp, ActiveShield, AntiVirus Anyware and design, Bomb Shelter, Certified Network Expert, Clean-Up,
CleanUp Wizard, ClickNet, CNX, CNX Certification Certified Network Expert and design, Covert, Design (Stylized E), Design (Stylized N), Disk Minder, Distributed Sniffer
System, Distributed Sniffer System (in Katakana), Dr Solomon’s, Dr Solomon’s label, Entercept, Enterprise SecureCast, Enterprise SecureCast (in Katakana), ePolicy Orchestrator,
EZ SetUp, First Aid, ForceField, GMT, GroupShield, GroupShield (in Katakana), Guard Dog, HomeGuard, Hunter, IntruShield, Intrusion Prevention Through Innovation,
IntruVert Networks, LANGuru, LANGuru (in Katakana), M and Design, McAfee, McAfee (in Katakana), McAfee and design, McAfee.com, McAfee VirusScan, NA Network
Associates, Net Tools, Net Tools (in Katakana), NetCrypto, NetOctopus, NetScan, NetShield, NetStalker, Network Associates, Network Associates Coliseum, NetXray, NotesGuard,
Nuts & Bolts, Oil Change, PC Medic, PCNotary, PrimeSupport, Recoverkey, Recoverkey - International, Registry Wizard, RingFence, Router PM, SecureCast, SecureSelect, Sniffer,
Sniffer (in Hangul), SpamKiller, Stalker, TIS, TMEG, Total Network Security, Total Network Visibility, Total Network Visibility (in Katakana), Total Virus Defense, Trusted Mail,
UnInstaller, Virex, Virus Forum, ViruScan, VirusScan, WebScan, WebShield, WebShield (in Katakana), WebSniffer, WebStalker, WebWall, What’s The State Of Your IDS?, Who’s
Watching Your Network, WinGauge, Your E-Business Defender, Zip Manager are registered trademarks or trademarks of Network Associates, Inc. and/or its affiliates in
the US and/or other countries. Sniffer® brand products are made only by Network Associates, Inc. All other registered and unregistered trademarks herein are the
sole property of their respective owners.
LICENSE INFORMATION
License Agreement
NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH
SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE
YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT
ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE
ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT
AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT
TO NETWORK ASSOCIATES OR THE PLACE OF PURCHASE FOR A FULL REFUND.
Attributions
This product includes or may include:
Software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
Cryptographic software written by Eric A. Young and
software written by Tim J. Hudson.
Some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other
similar Free Software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or portions thereof, and have access to
the source code. The GPL requires that for any software covered under the GPL which is distributed to someone in an executable binary format, that the source code
also be made available to those users. For any such software covered under the GPL, the source code is made available on this CD. If any Free Software licenses
require that Network Associates provide rights to use, copy or modify a software program that are broader than the rights granted in this agreement, then such rights
shall take precedence over the rights and restrictions herein.
Software originally written by Henry Spencer, Copyright 1992, 1993, 1994, 1997 Henry Spencer.
Software originally written by Robert Nordier, Copyright © 1996-7 Robert Nordier.
Software written by Douglas W. Sauder.
Software developed by the
Apache Software Foundation (http://www.apache.org/). A copy of the license agreement for this software can be found at www.apache.org/licenses/LICENSE2.0.txt.
International Components for Unicode (“ICU”) Copyright © 1995-2002 International Business Machines Corporation and others.
Software developed
by CrystalClear Software, Inc., Copyright © 2000 CrystalClear Software, Inc.
FEAD® Optimizer® technology, Copyright Netopsystems AG, Berlin, Germany.
Outside In® Viewer Technology © 1992-2001 Stellent Chicago, Inc. and/or Outside In® HTML Export, © 2001 Stellent Chicago, Inc.
Software copyrighted by
Thai Open Source Software Center Ltd. and Clark Cooper, © 1998, 1999, 2000.
Software copyrighted by Expat maintainers.
Software copyrighted by The
Regents of the University of California, © 1989.
Software copyrighted by Gunnar Ritter.
Software copyrighted by Sun Microsystems®, Inc.© 2003.
Software
Software copyrighted by Michael A. Chase, © 1999-2000.
Software copyrighted by Neil Winton, © 1995-1996.
copyrighted by Gisle Aas. © 1995-2003.
Software copyrighted by RSA Data Security, Inc., © 1990-1992.
Software copyrighted by Sean M. Burke, © 1999, 2000.
Software copyrighted by Martijn
Koster, © 1995.
Software copyrighted by Brad Appleton, © 1996-1999.
Software copyrighted by Michael G. Schwern, © 2001.
Software copyrighted by
Software copyrighted by Larry Wall and Clark Cooper, © 1998-2000.
Software copyrighted by Frodo Looijaard, © 1997.
Software
Graham Barr, © 1998.
copyrighted by the Python Software Foundation, Copyright © 2001, 2002, 2003. A copy of the license agreement for this software can be found at www.python.org.
Software copyrighted by Beman Dawes, © 1994-1999, 2002.
Software written by Andrew Lumsdaine, Lie-Quan Lee, Jeremy G. Siek © 1997-2000 University of
Software copyrighted by Simone Bordet & Marco Cravero, © 2002.
Software copyrighted by Stephen Purcell, © 2001.
Software developed
Notre Dame.
by the Indiana University Extreme! Lab (http://www.extreme.indiana.edu/).
Software copyrighted by International Business Machines Corporation and others,
© 1995-2003.
Software developed by the University of California, Berkeley and its contributors.
Software developed by Ralf S. Engelschall
Software copyrighted by Kevlin Henney, © 2000-2002.
Software
<rse@engelschall.com> for use in the mod_ssl project (http://www.modssl.org/).
copyrighted by Peter Dimov and Multi Media Ltd. © 2001, 2002.
Software copyrighted by David Abrahams, © 2001, 2002. See http://www.boost.org/libs/bind/
bind.html for documentation.
Software copyrighted by Steve Cleary, Beman Dawes, Howard Hinnant & John Maddock, © 2000.
Software copyrighted by
Software copyrighted by Nicolai M. Josuttis, © 1999.
Software copyrighted by Jeremy Siek, © 1999-2001.
Software copyrighted
Boost.org, © 1999-2002.
by Daryle Walker, © 2001.
Software copyrighted by Chuck Allison and Jeremy Siek, © 2001, 2002.
Software copyrighted by Samuel Krempp, © 2001. See
http://www.boost.org for updates, documentation, and revision history.
Software copyrighted by Doug Gregor (gregod@cs.rpi.edu), © 2001, 2002.
Software
Software copyrighted by Jens Maurer, © 2000, 2001.
Software copyrighted by Jaakko Järvi
copyrighted by Cadenza New Zealand Ltd., © 2000.
(jaakko.jarvi@cs.utu.fi), © 1999, 2000.
Software copyrighted by Ronald Garcia, © 2002.
Software copyrighted by David Abrahams, Jeremy Siek, and Daryle
Walker, © 1999-2001.
Software copyrighted by Stephen Cleary (shammah@voyager.net), © 2000.
Software copyrighted by Housemarque Oy <http://
Software copyrighted by Paul Moore, © 1999.
Software copyrighted by Dr. John Maddock, © 1998-2002.
Software
www.housemarque.com>, © 2001.
copyrighted by Greg Colvin and Beman Dawes, © 1998, 1999.
Software copyrighted by Peter Dimov, © 2001, 2002.
Software copyrighted by Jeremy Siek and
John R. Bandela, © 2001.
Software copyrighted by Joerg Walter and Mathias Koch, © 2000-2002.
PATENT INFORMATION
Protected by US Patents 6,006,035; 6,029,256; 6,035,423; 6,151,643; 6,230,288; 6,266,811; 6,269,456; 6,457,076; 6,496,875; 6,542,943; 6,594,686; 6,611,925; 6,622,150.
Issued JULY 2004 / VirusScan® Enterprise software version 8.0i
DOCUMENT BUILD 002-EN
Contents
1 Introducing VirusScan Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before you begin installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Pre-installation recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Deployment, updating, and management options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Pre-configuring the installation package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
McAfee AutoUpdate Architect and McAfee Installation Designer . . . . . . . . . . . 10
ePolicy Orchestrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation and configuration for use with other products . . . . . . . . . . . . . . . . . . . . . 11
Netopsystems’ FEAD® Optimizer© . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
EMC Celerra™ server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Check Point™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Product license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing VirusScan Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Setup utility to install program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Choosing a typical or custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Typical installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the command line to install program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Command-line syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installation scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Logging installation progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installation properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installation Guide
iii
Contents
Selecting features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting restart options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using a login script to install program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Incompatible software removed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Files installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
VirusScan folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resources folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Engine folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Testing your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3 Modifying or Repairing the Software . . . . . . . . . . . . . . . . . . . . . . 47
Modifying installed features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the Setup utility to modify features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the command line to modify program features . . . . . . . . . . . . . . . . . . . . . . . . 52
Reinstalling or repairing program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Setup utility to reinstall or repair program files . . . . . . . . . . . . . . . . . . . . . 53
Reinstalling program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Repairing program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using the command line to reinstall or repair the program files . . . . . . . . . . . . . . . . . 59
4 Removing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Setup utility to remove the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the command line to remove the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using the Add/Remove Programs utility to remove the product . . . . . . . . . . . . . . . . . . . . . 66
A Configuring Netopsystems’ FEAD Optimizer . . . . . . . . . . . . . . . 67
Optimized file defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Command-line properties and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
iv
VirusScan® Enterprise software version 8.0i
1
Introducing VirusScan
Enterprise
This guide introduces McAfee® VirusScan® Enterprise software version 8.0i and
provides information about installing, modifying, and removing the software.
These topics are included in this section:
Before you begin installation.
Using this guide on page 13.
Resources on page 15.
Before you begin installation
Before you start the installation, we recommend that you review these topics to
ensure that you are prepared:
Pre-installation recommendations on page 6.
System requirements on page 8.
Deployment, updating, and management options on page 9.
Pre-configuring the installation package on page 9.
Installation and configuration for use with other products on page 11.
Product license on page 13.
Installation Guide
5
Introducing VirusScan Enterprise
Pre-installation recommendations
Complete these items before you begin the installation process:
Product software
Locate the VirusScan Enterprise software. McAfee Security distributes VirusScan
Enterprise software in two ways:
1
On a product CD.
2
If you do not have a product CD, you can download the program files from
the McAfee Security web site:
a
Create a temporary folder on your hard drive.
b
Download the archive file from the McAfee Security download web site.
See Contact information on page 16 for information about accessing the web
site.
c
Use a decompression utility, such as WinZip, to extract the files you
downloaded to the temporary folder.
Readme
Locate and read the Readme file to identify special installation instructions or
issues. You can find it in the same location as the product software.
Installation rights
Verify that you have local administrator rights for the computer on which you plan
to install VirusScan Enterprise.
6
VirusScan® Enterprise software version 8.0i
Before you begin installation
Preserve settings
When upgrading from an earlier version of the software, decide whether you want
to preserve settings.
If you are installing VirusScan Enterprise on a computer with an earlier version of
VirusScan, VirusScan Enterprise, or NetShield, you have the option of preserving
the settings from the earlier version.
These settings are preserved:
Configuration settings for saved tasks.
User-specified extensions.
Exclusions settings.
Virus definition (DAT) file version, if the previous version is later than the
version in the installation package.
Scanning engine version, if the previous version is later than the version in
the installation package.
Log file names and locations are preserved.
NOTE
Although the name and location are preserved, the log file
format is changed from ANSI to UTF8. When the format is
changed, the log file is renamed to *.BAK.
The registry keys containing installation file locations and product versions are
not preserved:
If you do not want to preserve settings, you can either install the software and
deselect the option to preserve setting, or you can remove the previous version of
the software first, then install VirusScan Enterprise.
Installation Guide
7
Introducing VirusScan Enterprise
System requirements
Verify that your server and/or workstation meet these system requirements before
you start the installation process.
Processor — An Intel processor or compatible architecture. McAfee Security
recommends an Intel Pentium or Celeron processor running at a minimum of
166MHz.
Operating system — Any of these Microsoft Windows platforms:
Server
Workstation
Windows NT Server 4.0, with Service
Pack 6 or 6a.
Windows NT Workstation 4.0, with
Service Pack 6 or 6a.
Windows NT Enterprise Server 4.0,
with Service Pack 6 or 6a.
Windows 2000 Professional, with
Service Pack 2, 3, or 4.
Windows NT Terminal Server Edition,
with Service Pack 6.
Windows XP Home and Professional,
with Service Pack 1.
Windows Server 2003 Standard.
Windows XP Tablet PC.
Windows Server 2003 Enterprise.
Windows 2000 Server, with Service
Pack 3 or 4.
Windows 2000 Advanced Server, with
Service Pack 3 or 4.
Windows NT Server 4.0, with Service
Pack 6 or 6a.
Browser — Microsoft Internet Explorer, version 5.0 or later.
Memory — 32MB RAM minimum. For information on optimal operating system
performance, review the Microsoft guidelines for minimum RAM
configuration.
Free disk space — Adequate hard disk space.
38MB — A complete installation of all the program’s features and
components occupies approximately 38MB of disk space on your
computer.
22MB — The installation process uses an additional 22MB of temporary disk
space, which is freed when the installation is complete.
40MB — If you are using a management tool to deploy VirusScan
Enterprise, you must have an additional 40MB of disk space available to
deploy the installation package. This disk space is normally freed when the
installation is complete, depending on the management tool you are using.
Other — A CD-ROM drive or an Internet connection.
8
VirusScan® Enterprise software version 8.0i
Before you begin installation
Deployment, updating, and management options
Decide how you plan to deploy, manage, and update the product. If you use
supporting tools to deploy, pre-configure, update, or manage VirusScan
Enterprise, the installation procedure may vary.
Pre-configuring the installation package
To pre-configure the VirusScan Enterprise installation package, we recommend
that it includes:
Where and how you get updates.
When you check for updates (the default is daily at 17:00 local time to the
computer).
Which policy settings should be defined.
Use either of these methods to pre-configure the installation package:
McAfee AutoUpdate Architect and McAfee Installation Designer on page 10.
ePolicy Orchestrator on page 10.
Installation Guide
9
Introducing VirusScan Enterprise
McAfee AutoUpdate Architect and McAfee Installation
Designer
Use McAfee AutoUpdate Architect and McAfee Installation Designer to
pre-configure the installation package.
NOTE
If you plan to use the McAfee Security HTTP or FTP update sites
as your update location, skip Step 1 and Step 2. The VirusScan
Enterprise software comes pre-configured to get updates from
these locations. The HTTP site is the default location and the
FTP site is configured as the next location in the repository list.
For more information about updating or using the McAfee
Security HTTP or FTP update sites, see the VirusScan Enterprise
Product Guide.
1
Install McAfee AutoUpdate Architect and use it to configure the VirusScan
Enterprise repository list, SITELIST.XML. The repository list contains the
available updating sites that VirusScan Enterprise uses for updating. See the
McAfee AutoUpdate Architect Product Guide for more information.
2
Export the repository list, SITELIST.XML, to a temporary folder.
3
Install McAfee Installation Designer and use it to customize the installation
options for VirusScan Enterprise. See the McAfee Installation Designer Product
Guide for more information.
ePolicy Orchestrator
If you installed ePolicy Orchestrator prior to deploying VirusScan Enterprise, you
can use it to pre-define the policy settings and update configuration.
ePolicy Orchestrator version 3.0 or later can be used to create and manage your
update repositories. This ensures that product installations and updates are
applied from a local source.
We recommend that before you push the software to client computers via ePolicy
Orchestrator, you first use McAfee Installation Designer to replace or update the
default virus definition (DAT) and engine files included in the installation package.
This ensures that the client computer has the most current protection at installation
time and also saves network bandwidth by not having to retrieve the updated files
after installation.
10
VirusScan® Enterprise software version 8.0i
Before you begin installation
Installation and configuration for use with other products
If you are installing VirusScan Enterprise software where third-party products are
installed, or plan to use the VirusScan Enterprise software with supporting
products, you may be required to vary the installation procedure or perform
additional configuration.
These topics are included in this section:
Netopsystems’ FEAD® Optimizer© on page 12.
Windows Terminal Server on page 12.
EMC Celerra™ server on page 12.
Check Point™ on page 12.
Installation Guide
11
Introducing VirusScan Enterprise
Netopsystems’ FEAD® Optimizer©
The VirusScan Enterprise installation file (.MSI) has been optimized using the
Netopsystems’ Fast Electronic Application Distribution (FEAD® Optimizer©)
technology. This significantly reduces the size of the installation file until it is
recomposed. The installation file is recomposed at different times depending on
which installation method you use:
Setup utility. The installation file is automatically recomposed before the
installation begins.
Command line. You can apply special command-line properties and switches
to recompose the installation files. See Configuring Netopsystems’ FEAD
Optimizer on page 59 for more information.
McAfee Installation Designer. Use this program to recompose the installation
file, then optimize it again after changes have been made. See the McAfee
Installation Designer Product Guide for more information.
Windows Terminal Server
If Windows NT Terminal Server Edition or Windows 2000 or 2003 Terminal Server
Application is installed, and the Setup utility is used to install the VirusScan
Enterprise software, the installation stops and the user is notified that they must
install the product using the Add/Remove Programs utility that is included in the
Windows Control Panel.
NOTE
This installation method is not required if you are using
ePolicy Orchestrator to deploy the VirusScan Enterprise
software.
EMC Celerra™ server
If you are installing the VirusScan Enterprise software to an EMC Celerra server,
you must first install the EMC Scanner Server software, then install the VirusScan
Enterprise software. This ensures that the VirusScan Enterprise software
configures correctly with the EMC Celerra server settings.
Check Point™
The VirusScan Enterprise software integrates with Check Point™
VPN-1/FireWall-1® SCV. This integration allows you to prevent clients without
up-to-date anti-virus protection from accessing the corporate network through the
Virtual Private Network (VPN). See the McAfee Trusted Connection Implementation
Guide for configuration information.
12
VirusScan® Enterprise software version 8.0i
Using this guide
Product license
If you are installing the product for the first time, the product is licensed during
the installation process. Skip this section and go to Installing VirusScan Enterprise
on page 17.
If you are installing a licensed version of the VirusScan Enterprise software over
an evaluation version, you must upgrade the evaluation version to a licensed
version. The license does not automatically upgrade itself from an evaluation
version.
WARNING
You must perform the license upgrade before the evaluation
period expires. If you do not, the scanning and updating
functions stop until you replace the evaluation version with a
licensed version of the product.
Use one of these methods to upgrade an evaluation version of VirusScan
Enterprise to a licensed version:
McAfee Installation Designer upgrades an installed evaluation version to a
licensed version:
Install the licensed version of VirusScan Enterprise.
Use McAfee Installation Designer to upgrade the license. Refer to the
McAfee Installation Designer Product Guide for specific details.
Remove the evaluation version of the product and install the licensed version
of the product. Note that you lose all of the settings from the previous
installation. This method is only recommended if you cannot use McAfee
Installation Designer to upgrade the license.
Using this guide
When using this guide, consider the following:
Audience.
Conventions on page 14.
Audience
This information is intended primarily for two audiences:
Network administrators who are responsible for their company’s anti-virus
and security program.
Users who are responsible for updating virus definition (DAT) files on their
workstation, or configuring the software’s detection options.
Installation Guide
13
Introducing VirusScan Enterprise
Conventions
This guide uses the following conventions:
Bold
All words from the user interface, including options, menus,
buttons, and dialog box names.
Example
Type the User name and Password of the desired account.
Courier
The path of a folder or program; a web address (URL); text that
represents something the user types exactly (for example, a
command at the system prompt).
Examples
The default location for the program is:
C:\Program Files\Network Associates\VirusScan
Visit the Network Associates web site at:
http://www.networkassociates.com
Run this command on the client computer:
C:\SETUP.EXE
Italic
For emphasis or when introducing a new term; for names of
product manuals and topics (headings) within the manuals.
Example
Refer to the VirusScan Enterprise Product Guide for more
information.
<TERM>
Angle brackets enclose a generic term.
Example
In the console tree under ePolicy Orchestrator, right-click
<SERVER>.
14
NOTE
Supplemental information; for example, an alternate method of
executing the same command.
WARNING
Important advice to protect a user, computer system, enterprise,
software installation, or data.
VirusScan® Enterprise software version 8.0i
Resources
Resources
Refer to these sections for additional resources:
Getting product information.
Contact information on page 16.
Getting product information
Installation Guide *†
System requirements and instructions for installing and starting the software.
Product Guide *
Product introduction and features, detailed instructions for configuring the
software, information on deployment, recurring tasks, and operating procedures.
VirusScan Enterprise Product Guide
Alert Manager™ Product Guide
Desktop Firewall Product Guide
ePolicy Orchestrator® Product Guide
McAfee AutoUpdate Architect™ Product Guide
McAfee Installation Designer™ Product Guide
Help §
High-level and detailed information on configuring and using the software.
What’s This? field-level help.
Configuration Guide *
For use with ePolicy Orchestrator. Procedures for configuring, deploying, and
managing your McAfee Security product through ePolicy Orchestrator
management software.
Implementation Guide *
Supplemental information for product features, tools, and components.
McAfee Trusted Connection Implementation Guide
Release Notes ‡
ReadMe. Product information, resolved issues, any known issues, and
last-minute additions or changes to the product or its documentation.
Contacts ‡
Contact information for McAfee Security and Network Associates services and
resources: technical support, customer service, AVERT (Anti-Virus Emergency
Response Team), beta program, and training. This file also includes phone
numbers, street addresses, web addresses, and fax numbers for Network
Associates offices in the United States and around the world.
*
†
‡
§
An Adobe Acrobat .PDF file on the product CD or the McAfee Security download site.
A printed manual that accompanies the product CD. Note: Some language manuals may be available only as a .PDF file.
Text files included with the software application and on the product CD.
Help accessed from the software application: Help menu and/or Help button for page-level help; right-click option for What’s
This? help.
Installation Guide
15
Introducing VirusScan Enterprise
Contact information
Technical Support
Home Page
http://www.networkassociates.com/us/support/
KnowledgeBase Search
https://knowledgemap.nai.com/phpclient/homepage.aspx
PrimeSupport Service Portal *
http://mysupport.nai.com
McAfee Security Beta Program
http://www.networkassociates.com/us/downloads/beta/
Security Headquarters — AVERT (Anti-Virus Emergency Response Team)
Home Page
http://www.networkassociates.com/us/security/home.asp
Virus Information Library
http://vil.nai.com
Submit a Sample —
AVERT WebImmune
http://vil.nai.com/vil/submit-sample.asp
AVERT DAT Notification
Service
http://vil.nai.com/vil/join-DAT-list.asp
Download Site
Home Page
http://www.networkassociates.com/us/downloads/
DAT File and Engine Updates
http://www.networkassociates.com/us/downloads/updates/
ftp://ftp.nai.com/pub/antivirus/datfiles/4.x
Product Upgrades *
https://secure.nai.com/us/forms/downloads/upgrades/login.asp
Training
McAfee Security University
http://www.networkassociates.com/us/services/education/mcafee/unive
rsity.htm
Network Associates Customer Service
E-mail
services_corporate_division@nai.com
Web
http://www.nai.com/us/index.asp
http://www.networkassociates.com/us/support/default.asp
US, Canada, and Latin America toll-free:
Phone
+1-888-VIRUS NO
or
+1-888-847-8766
Monday – Friday, 8 a.m. – 8 p.m., Central Time
For additional information on contacting Network Associates and McAfee Security— including toll-free
numbers for other geographic areas — see the Contact file that accompanies this product release.
* Logon credentials required.
16
VirusScan® Enterprise software version 8.0i
Installing the Software
2
This version of the VirusScan Enterprise software replaces earlier versions of
VirusScan, VirusScan Enterprise, NetShield, and NetShield for Celerra™ version
4.5 for Celerra™ filers. It installs on both workstations and servers.
These topics are included:
Installing VirusScan Enterprise.
Incompatible software removed on page 42.
Files installed on page 44.
Testing your installation on page 46.
Installing VirusScan Enterprise
Use any of these methods to install VirusScan Enterprise:
Using the Setup utility to install program files on page 18.
Using the command line to install program files on page 33.
Using a login script to install program files on page 41.
Installation Guide
17
Installing the Software
Using the Setup utility to install program files
Review the System requirements on page 8 before you begin the installation process.
1
Start the Setup utility using one of these methods.
From the product CD:
a
Insert the CD into the CD-ROM drive.
b
Click Install from the Welcome dialog box.
From the command line:
a
Click Start, then select Run.
b
Type <X>:\SETUP.EXE in the Run dialog box, then click OK.
Here, <X>: represents the drive letter for your CD-ROM, or the
path of the folder that contains the extracted program files. To
search for the correct files on your hard disk or CD, click Browse.
If your copy of the software came on a product suite CD, you
must also specify which folder contains the specific software
package.
From the installation folder:
18
a
Browse to the location where you installed the program files.
b
Double-click SETUP.EXE.
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
The Netopsystems’ FEAD Optimizer dialog box appears.
Figure 2-1. Netopsystems’ FEAD Optimizer
NOTE
It may take a few minutes to recompose the files. The amount
of time it takes depends on your operating system and
hardware. The next dialog box appears when the files have
been recomposed.
The McAfee VirusScan Enterprise Setup dialog box appears.
Figure 2-2. McAfee VirusScan Enterprise Setup
2
Click View Readme to display the release notes for this product. When finished,
close the README file, then click Next.
Installation Guide
19
Installing the Software
The Network Associates Licensing dialog box appears.
Figure 2-3. Network Associates Licensing
3
In the License expiry type text box, click
to select the type of license.
NOTE
The license type must match the type of license that you
purchased. If you are unsure of which type of license to select,
contact the person from whom you purchased the software.
4
In the Select country where purchased and used text box, click
country in which you are using the software.
to select the
5
Read the license agreement carefully, then choose one of these options:
If you agree to the license terms, select I accept the terms in the license
agreement, then click OK to continue.
If you do not agree to the terms, select I do not accept the terms in the license
agreement, then click Cancel to stop the installation process.
20
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
6
At this point, the procedure varies depending on whether you are installing
the software for the first time or upgrading from a previous version. Choose
the method that applies to your installation:
First-time installation
If you are installing the VirusScan Enterprise software for the first time, or
reinstalling the software (Setup does not detect a previously installed version
of VirusScan, VirusScan Enterprise, or NetShield), the Select Setup Type dialog
box appears. Go to Choosing a typical or custom installation on page 22 to
continue.
Installing over a previous version
If you are installing VirusScan Enterprise software over NetShield, VirusScan,
or an earlier version of VirusScan Enterprise, the Previous Version Detected
dialog box appears.
Figure 2-4. Previous Version Detected
7
Preserve Settings (Default). To use the settings from the previously installed
version of the software, click Next.
NOTE
See Preserve settings on page 7 for a list of settings that are
preserved and lost.
The Select Setup Type dialog box appears. Go to Choosing a typical or custom
installation on page 22 to continue.
Installation Guide
21
Installing the Software
Choosing a typical or custom installation
You must have completed the steps in Using the Setup utility to install program files
on page 18 to begin a typical or custom installation.
In the Select Setup Type dialog box, decide which installation type you want to use:
Figure 2-5. Setup Type
Typical. Installs the software with all utilities.
McAfee Security recommends this installation type for most environments.
NOTE
Typical installation does not give you the capability of
importing the AutoUpdate repository list or setting a user
interface password. You must select Custom installation to use
these features.
Go to Typical installation on page 23 to begin the typical installation process.
Custom. Installs all or selected features, Alert Manager and Desktop Firewall if
they not already installed and gives you the options to import the AutoUpdate
repository list and specify user interface security settings.
Go to Custom installation on page 25 to begin the custom installation process.
22
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Typical installation
You must have completed the steps in Using the Setup utility to install program files
on page 18 before you can begin the typical installation process.
1
In the Select Setup Type dialog box, select the installation type and where to
install it:
a
Select Typical.
b
Under Install To, accept the default path, type a new path, or click Browse
to locate to a path.
By default, Setup installs the VirusScan Enterprise program files to this
path:
<drive>:\Program Files\Network Associates\VirusScan\
c
Click Disk Space to view the disk space requirements, then click OK to
return to the Select Setup Type dialog box.
2
Click Next to display the Ready to install dialog box.
3
If you are satisfied with all of the installation settings you selected, click Install
to begin the installation process.
NOTE
To review or change any of the settings, click Back, then return
to the Ready to install dialog box and click Install.
The Installing McAfee VirusScan Enterprise dialog box shows the status of the
installation.
Installation Guide
23
Installing the Software
4
In the McAfee VirusScan Enterprise setup has completed successfully dialog
box, choose whether to run an update task and/or an on-demand scan task
upon completion of installation.
Figure 2-6. Setup completed successfully — update and scan options
Update Now (Default). When selected, an update task is automatically
performed upon completion of installation.
Run On-Demand Scan (Default). When selected, an on-demand scan task is
automatically performed upon completion of installation.
5
Click Finish.
NOTE
Depending on the options you selected in Step 4, the program
may run the update program or an on-demand scan at this
time. If you selected both options, the update task runs first,
then the on-demand scan task runs.
24
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
6
You are prompted to restart your computer to load the network driver.
Figure 2-7. Load network driver
WARNING
You must restart the computer to load the network driver.
Loading this network driver enables the Port Blocking,
Infection Trace, and Infection Trace Blocking features in
VirusScan Enterprise.
Click OK, then restart the computer.
7
You may be prompted to restart your computer again when the installation
process completes. If so, the VirusScan Enterprise Setup dialog box appears.
You can choose to restart at this time or at a later time.
Custom installation
You must have completed the steps in Using the Setup utility to install program files
on page 18 before you can begin the custom installation.
1
In the Select Setup Type dialog box, select the type and installation path:
a
Select Custom.
b
Under Install To, accept the default installation path or click Browse to
locate a path.
By default, Setup installs the VirusScan Enterprise program files to this
path:
<drive>:\Program Files\Network Associates\VirusScan\
c
2
Click Disk Space to view the disk space requirements, then click OK to
return to the McAfee VirusScan Enterprise Setup dialog box.
Click Next to continue.
Installation Guide
25
Installing the Software
3
In the Feature Selection dialog box, select which features you want to install
and where you want to install them.
Figure 2-8. Feature Selection
a
Under Select which features you would like to install, these features are
available for selection:
Console (Default)
AutoUpdate
Lotus Notes E-mail Scan
Microsoft Outlook E-mail Scan
On-Access Scan
Buffer Overflow Protection
NOTE
This feature cannot be installed on 64-bit systems or
if either the Entercept agent or the Cisco Security
agent are found on the local computer.
Script Scan
NOTE
This feature cannot be installed on 64-bit systems.
On-Demand Scan
Right-click Scan
NOTE
This feature cannot be installed on 64-bit systems.
26
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
b
For each selected feature, you can also select a corresponding action from
the drop-down menu. Click
next to the selected feature, to display the
action menu, then select the action for that feature.
Figure 2-9. Feature action options
c
Under Install To, accept the default path, type a new path, or click Browse
to select a path.
4
Click Next to continue.
5
In the Install McAfee Products dialog box, choose whether you want to install
Alert Manager and/or Desktop Firewall after the VirusScan Enterprise
installation completes:
Figure 2-10. Install McAfee Products
Install Alert Manager Server. Installs the Alert Manager product found in
the location shown under Alert Manager installation files.
Alert Manager installation files. Accept the default path or click Browse to
select the location where Alert Manager is installed.
Installation Guide
27
Installing the Software
Install Desktop Firewall. Installs the Desktop Firewall product found in the
location shown under Desktop Firewall installation files.
Desktop Firewall installation files. Accept the default path or click Browse to
select the location where Desktop Firewall is installed.
WARNING
If you do not install Alert Manager and/or Desktop Firewall
as part of a custom installation the first time you install
VirusScan Enterprise, you cannot use the VirusScan
Enterprise installation utility to install these products at a later
time. To do so, you must run the stand-alone Alert Manager
or Desktop Firewall installer. See the Alert Manager Product
Guide and the Desktop Firewall Product Guide for more
information.
6
Click Next to continue.
7
In the Product Configuration dialog box, choose whether to import a repository
list and whether to enable the on-access scanner when the installation
completes:
Figure 2-11. Product Configuration
28
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Import AutoUpdate repository list. Select this option to import the repository
list from the location you specify. The repository list must be located on a
local drive; it cannot be imported from a mapped or a network drive.
NOTE
This option is selected by default only if a repository list is
included in the installation file (.MSI) or the command-line
property (cmasourcedir) has been set to a new location to
point to the SITELIST.XML file.
Accept the default location or click Browse to select a new location.
NOTE
If you do not import a repository list at this time, and one
resides in the installation folder, it will be imported even
though you do not select this option. If a repository list is not
imported, AutoUpdate performs updates using the default
McAfee Security site as its repository list.
See the Updating section in the VirusScan Enterprise Product
Guide for more information about the repository list.
Enable On-Access Scanner at the end of installation (Default). When
selected, the on-access scanner automatically starts upon completion of the
installation process.
8
Click Next to continue.
9
In the Security Configuration dialog box, you can set a password and specify
which menu items users can see.
Figure 2-12. Security Configuration
Installation Guide
29
Installing the Software
a
Under Configuration Password Protection, type and confirm the user
interface password to require a password for user interface settings. Leave
these blank if you do not require a password.
b
Under Start menu, select Do not display the VirusScan items under the Start
menu if desired.
c
Under System tray icon and menu, choose one of these options:
Show the system tray icon with all menu options (Default). Display all
menu items on the system tray icon menu.
Show the system tray icon with minimal menu options. Limit the menu
items users can see on the system tray icon menu to About VirusScan
Enterprise and On-Access Scan Statistics.
Do not show the system tray icon. Prevent users from accessing the
system tray icon menu.
NOTE
After installation, you can set or reset password protection
and system tray icon options from the VirusScan Console. See
Setting user interface options in the VirusScan Enterprise Product
Guide for more information.
10 Click Next to continue.
11 In the Ready to install dialog box, click Install if you are satisfied with all of the
installation settings you selected.
NOTE
To review or change any of the settings, click Back, then return
to the Ready to install dialog box and click Install.
The Installing McAfee VirusScan Enterprise dialog box shows the status of the
installation.
30
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
12 In the McAfee VirusScan Enterprise setup has completed successfully dialog
box, choose whether to run an update task and/or an on-demand scan task
upon completion of installation.
Figure 2-13. Setup completed successfully — update and scan options
Update Now (Default). When selected, an update task is automatically
performed upon completion of installation.
Run On-Demand Scan (Default). When selected, an on-demand scan task is
automatically performed upon completion of installation.
13 Click Finish.
NOTE
Depending on the options you selected in Step 4, the program
may run the update program or an on-demand scan at this
time. If you selected both options, the update task runs first,
then the on-demand scan task runs.
Installation Guide
31
Installing the Software
14 You are prompted to restart your computer to load the network driver.
Figure 2-14. Load network driver
WARNING
You must restart the computer to load the network driver.
Loading this network driver enables the Port Blocking,
Infection Trace, and Infection Trace Blocking features in
VirusScan Enterprise.
Click OK, then restart the computer.
15 You may be prompted to restart your computer again when the installation
process completes. If so, the VirusScan Enterprise Setup dialog box appears.
You can choose to restart at this time or at a later time.
32
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Using the command line to install program files
The VirusScan Enterprise Setup utility runs as a Microsoft Installer (.MSI)
application, providing many custom installation options. Running the Setup
utility from the command line allows you to customize the installation so that it
runs the way you want and installs exactly the product features you want.
Review the System requirements on page 8 before you begin the installation process.
NOTE
You can run Setup from the command line to install the
VirusScan Enterprise software to your local computer, but
only if you have local administrator rights.
These topics are included in this section:
Command-line syntax on page 34.
Installation scenarios on page 34.
Logging installation progress on page 36.
Installation properties on page 37.
Selecting features on page 40.
Setting restart options on page 41.
Installation Guide
33
Installing the Software
Command-line syntax
To install the product from the command line:
1
Open the Windows command-line component with one of these methods:
Select Command Prompt from the Start menu.
Select Run from the Start menu.
2
Type the command line either at the command prompt or in the Run dialog
box.
The Setup command-line syntax looks like this:
setup PROPERTY=VALUE[,VALUE] [/option]
This syntax does not require any specific order in its elements, except that you
may not separate a property and its value. The syntax consists of:
File name — The name of the executable file, SETUP.EXE.
Options — Each option is preceded by a forward slash (/) character and is
not case-sensitive. The installation scenarios that appear later in this guide
discuss some of the available options.
Properties — Use properties to determine how the installation runs. Each
property consists of:
A name, which must appear in uppercase letters.
An equal (=) sign.
One or more values, each separated by commas. Most property
values must appear in uppercase letters, but some, such as True and
False, must appear in mixed case. The Microsoft Installer permits a
variety of properties that determine how your installation runs. To
learn about those properties, see the Microsoft Installer
documentation.
Installation scenarios
Use these scenarios to customize your installation:
Installing silently.
Installing to a custom location.
34
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Installing silently
Use command-line options to set up VirusScan Enterprise software on each
network node with little or no interaction from users. During a silent installation,
Setup does not display the installation wizard, or offer the user any configuration
options. Instead, you pre-configure those choices and run Setup in the background
on each destination computer. You can install VirusScan Enterprise software on
any unattended computer with or without the user’s knowledge, provided you
have the necessary administrator rights.
For example, use the /q option to specify the user interface.
Add these options to run a silent or semi-silent installation:
Option
Function
q or qn
Silent installation. Nothing displays during installation.
qb
Basic user interface. Use qb! to hide the Cancel button.
qb+
Basic user interface with a modal dialog box displayed at the
end of installation. Use qb+! or qb!+ to hide the Cancel
button.The modal dialog box is not displayed if the user cancels
the installation.
qb-
Basic user interface with no modal dialog boxes. Use qb-! or
qb!- to hide the Cancel button.
qf
Full user interface and any authored FatalError, UserExit, or
Exit modal dialog displayed at the end of installation.
qn+
No user interface except for a modal dialog box displayed at the
end of installation.
qr
Reduced user interface with no modal dialog displayed at the
end of installation.
Installing to a custom location
To install VirusScan Enterprise software to a custom location, add the INSTALLDIR
property to specify the location you want to use. For example, to silently install
VirusScan Enterprise software to C:\My Anti-Virus Software, type this line at the
command prompt:
setup INSTALLDIR="c:\My Anti-Virus Software" /q
Use quotes only if the destination name has spaces.
Installation Guide
35
Installing the Software
Logging installation progress
To record installation progress in a log file, add this option and parameter to the
Setup command line:
/l*v “c:\temp\log.txt”
Here, c:\temp\log.txt can be any location and any file name you want to use to
create the log file. This option logs all installer activity, including all files copied,
all registry keys added, and all .INI file changes.
Replace the asterisk (*) shown in the command-line example, with one or more of
these parameters to limit the type of data that the log file records:
36
Option
Description
i
status messages
w
non-fatal warnings
e
all error messages
a
action starts
r
action-specific records
u
user requests
c
initial user interface parameters
m
out-of-memory or fatal exit information
o
out-of-disk-space messages
p
terminal properties
+
append to existing file
!
flush each line to the log
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Installation properties
Use these properties to customize the command-line installation:
Property
Function
ADDLOCAL
Installs specific features to the local
computer.
AMGSOURCEDIR
Sets the default Alert Manager source path.
In the SETUP.INI, the default path is \AMG.
Specify the path in the SETUP.INI.
For example on the command line, a fixed
path is: AMGSOURCEDIR=C:\AMG
Note: The path is relative to where
VirusScan Enterprise is installed from.
CMASOURCEDIR
Set the source path for the SITELIST.XML.
The default path is: %TEMP%\NAITemp.
Note: The repository list must be located on
a local drive and cannot be imported from a
mapped or a network drive.
DFWSOURCEDIR
Sets the default Desktop Firewall source
path. In the SETUP.INI, the default path is
\DFW.
Specify the path in the SETUP.INI.
For example on the command line, a fixed
path is: DFWSOURCEDIR=C:\DFW
Note: The path is relative to where
VirusScan Enterprise is installed from.
ENABLEONACCESSSCANNER
False = A False value cannot be set.
True = Enable on-access scanner upon
completion of installation (Default).
Note: If you do not want to enable the
on-access scanner, set the property to "",
an empty string.
For example: ENABLEONACCESSSCANNER=""
EXTRADATSOURCEDIR
Set the source path for the EXTRA.DAT.
During installation, the EXTRA.DAT is copied
into the location where the engine files
reside.
FORCEAMSINSTALL
True = Install Alert Manager, if present.
INSTALLDIR
Specifies the installation folder. The value
consists of the installation path.
Installation Guide
37
Installing the Software
Property
Function
LOCKDOWNVIURUSSCANSHORTCUTS
False = A False value cannot be set.
True = Do not display any shortcuts under
the Start menu.
The default is an empty string.
Note: To allow the shortcuts to be installed,
set the property to "", an empty string.
For example:
LOCKDOWNVIRUSSCANSHORTCUTS=""
PRESERVESETTINGS
Preserves settings when upgrading from
NetShield, VirusScan, or an earlier version
of VirusScan Enterprise.
False = A False value cannot be set.
True = Preserve settings (Default).
Note: If you do not want to preserve
settings, set the property to "", an empty
string.
For example: PRESERVESETTINGS=""
REBOOT
Specifies whether Setup should restart your
computer. You can force the computer to
restart if it is required, or prevent it from
restarting.
REMOVE
Removes one or more program features.
You can specify a feature, or use the value
ALL to remove all features. If you combine
this property with the ADDLOCAL property,
you can install all but one or two specific
features
REMOVEINCOMPATIBLESOFTWARE
Removes competitor’s anti-virus software
that could conflict with this VirusScan
Enterprise version. By default, its value is
True.
RUNAUTOUPDATE
False = A False value cannot be set.
True = Run update upon completion of
installation (Default).
Note: If you do not want to run update upon
completion of installation, set the property
to "", an empty string.
For example: RUNAUTOUPDATE=""
38
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
Property
Function
RUNAUTOUPDATESILENTLY
False = A False value cannot be set.
True = Run silent update upon completion
of installation.
The default is an empty string.
Note: If you do not want to run a silent
update upon completion of installation, set
the property to "", an empty string.
For example: RUNAUTOUPATESILENTLY=""
RUNONDEMANDSCAN
False = A False value cannot be set.
True = Run a scan of all local drives upon
completion of installation (Default).
Note: If you do not want to run the
on-demand scanner at completion of
installation, set the property to "", an empty
string.
For example: RUNONDEMANDSCAN=""
RUNONDEMANDSCANSILENTLY
False = A False value cannot be set.
True = Run on-demand scan silently upon
completion of installation.
The default is an empty string.
Note: If you do not want to run a silent
on-demand scan upon completion of
installation, set the property to "", an empty
string.
For example:
RUNONDEMANDSCANSILENTLY=""
Installation Guide
39
Installing the Software
Selecting features
When you run Setup from the command line to install specific program features,
the utility installs those features according to a pre-existing hierarchy. This means
that if you choose to install only the VirusScan Enterprise shell extensions, for
example, Setup knows that you must have the on-demand scanner application
installed to use the extensions. It therefore installs both this file and any related
files.
To specify individual features, Setup requires that you add specific feature names
as command-line parameters. The feature names you can specify from the
command line are:
Feature
Description
Console
The VirusScan Console.
AutoUpdate
The AutoUpdate utility.
LotusNotesScan
The Lotus Notes e-mail scanner.
EmailScan
The Microsoft Outlook e-mail scanner.
OnAccessScanner
The on-access scanner.
BufferOverflow
The buffer overflow protection feature.
Note: This feature cannot be installed on 64-bit systems
or if either the Entercept agent or the Cisco Security
agent are found on the local computer.
ScriptScan
The script scanner.
Note: This feature cannot be installed on 64-bit systems.
OnDemandScanner
The on-demand scanner.
ShellExtensions
Extensions that add right-click functionality that enables
you to scan individual files.
Note: This feature cannot be installed on 64-bit systems.
To use these feature names in a command line, specify the destination and the
feature name. You can specify features or use the ALL property to install all of
the features. For a complete installation, type this line at the command prompt:
setup.exe ADDLOCAL=ALL /q
Use a comma to separate values when installing more than one feature. To add
the on-demand scanner and the on-access scanner together, type this line at the
command prompt:
setup.exe ADDLOCAL=OnAccessScanner,OnDemandScanner /q
To remove all VirusScan Enterprise components, type this line at the command
prompt:
setup.exe REMOVE=ALL /q
40
VirusScan® Enterprise software version 8.0i
Installing VirusScan Enterprise
To install all features except one, for example the on-demand scanning feature,
type this line at the command prompt:
setup.exe ADDLOCAL=ALL REMOVE=OnDemandScanner /q
You can also choose different features for an installation that you do not run
silently. If, for example, you omit the /q option in any of the command line
examples shown, the Custom Setup wizard dialog box shows only the features
you specify as those available for installation. If you use these same examples
to specify a feature set for installation, Setup installs only the features you
specified during a Typical installation.
Setting restart options
You can force a restart if one is required, or prevent the destination computer from
restarting during the installation. To do this, add the REBOOT property to the
command line:
REBOOT=F forces the restart if one is required.
REBOOT=R prevents the restart.
To run a silent installation and prevent a system restart:
setup REBOOT=R /q
Using a login script to install program files
To install VirusScan Enterprise software at the time each of your destination
computers starts, add a Setup command line to your login script and include all of
the options and properties for governing how Setup runs. For example, you can
add a property to look for the VirusScan Enterprise default program location.
To use a login script for this purpose, you must also copy or “push” the VirusScan
Enterprise installation package to a local location on the destination computer. You
may not use a login script to install VirusScan Enterprise software from elsewhere
on your network.
Installation Guide
41
Installing the Software
Incompatible software removed
By default, Setup removes incompatible software before it installs the VirusScan
Enterprise software. These products are removed:
Alert Manager 4.6.0
CA eTrust AntiVirus
CA eTrust InoculateIT
Dr. Solomon’s Anti-Virus 8.5.0
Dr. Solomon’s NetShield 4.03
Dr. Solomon’s NetShield 4.5.0
Dr. Solomon’s VirusScan 4.0.1
Dr. Solomon’s VirusScan 4.0.2
Dr. Solomon’s VirusScan 4.0.3
McAfee Firewall 3.0
McAfee Firewall 4.0
McAfee NetShield 4.02
McAfee NetShield 4.03
McAfee VirusScan ASAP
McAfee VirusScan Home Edition 7.0
McAfee VirusScan Online
McAfee VirusScan TC
McAfee VirusScan 4.0.1
McAfee VirusScan 4.0.2
McAfee VirusScan 4.0.2 (Windows NT products)
McAfee VirusScan 4.0.3 (Windows 9x products)
McAfee VirusScan 4.0.3 (Windows NT products)
McAfee VirusScan 4.5.0
McAfee VirusScan 4.5.1 (English, Japenese)
McAfee VirusScan 4.5.1 (German, French, Spanish, Italian, Dutch, Portuguese,
Swedish, Polish, Traditional Chinese, Simplified Chinese, Korean)
McAfee VirusScan 5.1.x
McAfee VirusScan 5.2.x
McAfee VirusScan 6.0
Norton AntiVirus 2002
42
VirusScan® Enterprise software version 8.0i
Incompatible software removed
Norton AntiVirus 2003 (Full install)
Norton AntiVirus 2003 (Preinstall version)
Norton AntiVirus 8.x for Windows NT (client)
Norton AntiVirus 8.x for Windows NT (server)
Norton AntiVirus 9.x for Windows NT
Norton AntiVirus Corporate Edition 7.0 for Windows NT
Norton AntiVirus Corporate Edition 7.x for NT Server
Norton AntiVirus Corporate Edition 7.x for Windows 9x/NT
Norton AntiVirus Corporate Edition for Windows 7.0
Norton Internet Security (Symantec Corporation)
Norton Mobile Update Distribution Console
Norton Rescue Disk
Panda AdminSecure
Panda Antivirus 6.0 Platinum
Panda Antivirus Titanium
Panda Platinum Internet Security
Panda Titanium AntiVirus 2004
Pc-cillin 2000 for NT
Pc-cillin 2002/VirusBuster
Sophos Anti-Virus version 3.x
Trend Micro Internet Security
Trend Micro OfficeScan Corporate Edition 5.x
Trend Office Scan
Trend Office Scan 3.51
Trend Office Scan95 3.51
Trend PC-cillin 2000
Trend PC-cillin/VirusBuster 2003
Trend ServerProtect 4.8
Trend ServerProtect 5.x
V3Net for Windows Server
V3Pro 2002 Deluxe
Installation Guide
43
Installing the Software
Files installed
During installation, files are installed in various locations. One of the locations is
the installation path which is determined during installation. The default
installation path is:
<drive>:\Program Files\Network Associates\
Files are installed in these folders:
VirusScan folder on page 44.
Resources folder on page 45.
Engine folder on page 45.
VirusScan folder
These files are installed to the VirusScan folder in the installation path:
AdsLokUU.Dll
license.bin
naiavfin.exe
shcfg32.exe
avf.exe
logparser.exe
naicondl.dll
shext.dll
BBCpl.dll
mcconsol.exe
naiconsl.dll
shstat.exe
bho.dll
Mcshield.exe
NaiEvent.dll
shutil.dll
bo.rul
mcupdate.exe
nailite.dll
vscan.bof
coptcpl.dll
Mcvssnmp.dll
naiwmain.dll
VSIDSvr.dll
csscan.exe
MERTool.url
nvpcpl.dll
vsodscpl.dll
dssdata.h
midutil.dll
OASCpl.dll
VSPlugin.dll
DSSDATA.INI
mvstdi5x.sys
Packing.lst
VSTskMgr.exe
EmCfgCpl.dll
mytilus.dll
readme.txt
vsupdate.dll
EntSrv.dll
NaEventU.Dll
scan32.exe
vsupdcpl.dll
entvutil.exe
naiann.dll
ScanEmal.dll
ftcfg.dll
naiavf5x.cat
ScnCfg32.exe
ftl.dll
naiavf5x.inf
scriptproxy.dll
graphics.dll
naiavf5x.sys
Additional Preserved Settings
If you are using Lotus Notes, these files are also installed to the VirusScan folder
in the installation path:
44
ncdaemon.exe
ncinstall.dll
ncres.dll
ncextmgr.dll
ncmenu.dll
ncscan.dll
VirusScan® Enterprise software version 8.0i
nctrace.dll
Files installed
Resources folder
The resources folder is named differently depending on the language being
installed. For example, the English resources folder is named Res09. These files are
installed to the resources folder in the installation path:
alertres.dll
Product.DLL
ShStat.DLL
vse.chm
McShield.DLL
SEmalRes.Dll
ShUtilRc.DLL
VsTskMgr.DLL
mcupdate.DLL
ShCfg32.DLL
strings.bin
NaEvtRes.Dll
shextres.dll
AMG.chm (if Alert Manager installed)
Engine folder
These files are installed to the Engine folder which is located at:
<drive>:\Program Files\Common Files\Network Associates\
Avparam.dll
Mcscan32.dll
scan.dat
Clean.dat
Messages.dat
scan.exe
license.dat
Names.dat
SignLic.Txt
Installation Guide
45
Installing the Software
Testing your installation
Once installed, the software can scan your system for infected files. You can test
whether it is installed correctly and can properly scan for viruses by implementing
a test developed by the European Institute for Computer Anti-Virus Research
(EICAR), a coalition of anti-virus vendors, as a method for their customers to test
any anti-virus software installation.
To test your installation:
1
Using a standard Windows text editor such as Notepad, type the following
string, on a single line with no spaces or line breaks:
X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*
2
Save the file with the name EICAR.COM. The file size is 68 bytes. Make a note of
the folder in which you saved the file.
3
Start the program.
4
To test the on-demand scanner, create an on-demand scan task that examines
the folder where you saved EICAR.COM. When the scanner examines this file, it
reports finding the EICAR test file.
5
To test the on-access scanner, confirm that the on-access scanner is configured
to scan files written to the computer and files read from the computer. See
Configuring the on-access scanner in the VirusScan Enterprise Product Guide for
additional information. Locate the EICAR.COM file and try to copy or move it to
another location. The scanner reports finding the EICAR test file when it
examines the file.
NOTE
This file is not a virus—it cannot spread, infect other files, or
harm your system. Delete the file when you have finished
testing your installation to avoid alarming other users.
46
VirusScan® Enterprise software version 8.0i
Modifying or Repairing the
Software
3
You can modify, repair, or reinstall the VirusScan Enterprise program files using
the program maintenance feature.
These topics are included in this section:
Modifying installed features on page 48.
Reinstalling or repairing program files on page 53.
Installation Guide
47
Modifying or Repairing the Software
Modifying installed features
Change which program features are installed.
These topics are included in this section:
Using the Setup utility to modify features on page 48.
Using the command line to modify program features on page 52.
Using the Setup utility to modify features
1
Start the Setup utility with one of these methods.
From the product CD:
a
Insert the CD into the CD-ROM drive.
b
Click Install from the Welcome dialog box.
From the command line:
a
Click Start, then select Run.
b
Type <X>:\SETUP.EXE in the Run dialog box, then click OK.
Here, <X>: represents the drive letter for your CD-ROM, or the
path of the folder that contains the extracted program files. To
search for the correct files on your hard disk or CD, click Browse.
If your copy of the software came on a product suite CD, you
must also specify which folder contains the specific software
package.
From the installation folder:
48
a
Browse to the location where you installed the program files.
b
Double-click SETUP.EXE.
VirusScan® Enterprise software version 8.0i
Modifying installed features
2
In the Program Maintenance dialog box, select Modify.
Figure 3-1. Modify program features
3
Click Next.
Installation Guide
49
Modifying or Repairing the Software
4
In the Feature Selection dialog box select which features you want to modify.
Figure 3-2. Feature Selection — Modify
a
Under Select which features you would like to install, these features are
available for selection:
Console (Default)
AutoUpdate
Lotus Notes E-mail Scan
Microsoft Outlook E-mail Scan
On-Access Scan
Buffer Overflow Protection
NOTE
This feature cannot be installed on 64-bit systems or
if either the Entercept agent or the Cisco Security
agent are found on the local computer.
Script Scan
NOTE
This feature cannot be installed on 64-bit systems.
On-Demand Scan
Right-click Scan
NOTE
This feature cannot be installed on 64-bit systems.
50
VirusScan® Enterprise software version 8.0i
Modifying installed features
b
For each selected feature, you can also select a corresponding action from
the drop-down menu. Click
next to the selected feature, to display the
action menu, then select the action for that feature.
Figure 3-3. Feature action options
c
5
Under Install To, accept the default path, type a new path, or click Browse
to select a path.
Click Next to continue.
NOTE
The Install To path and Disk Space features are disabled. To
change the installation path, you must first remove the
product, then reinstall the product to the required path.
6
Click Next to open the Ready to install dialog box.
7
In the Ready to install dialog box, click Install if you are satisfied with all of the
installation settings you selected.
NOTE
To review or change any of the settings, click Back, then return
to the Ready to install dialog box and click Install.
8
When the installation process completes successfully, click Finish.
Installation Guide
51
Modifying or Repairing the Software
Using the command line to modify program features
1
Open the Windows command-line component with one of these methods:
Select Command Prompt from the Start menu.
Select Run from the Start menu.
2
Type the command line at the command prompt or in the Run dialog box.
Command-line syntax
To add a feature, use ADDLOCAL=FEATURENAME.
The command-line syntax for a adding a feature looks like this:
setup.exe ADDLOCAL=OnAccessScanner,OnDemandScanner/q
To delete a feature, use REMOVE=FEATURENAME.
The command-line syntax for removing a feature looks like this:
setup.exe REMOVE=OnAccessScanner,OnDemandScanner/q
Features
These features can be installed or removed individually using a comma-separated
list, or you can specify the ALL property:
Feature
Description
Console
The VirusScan Console.
AutoUpdate
The AutoUpdate utility.
LotusNotesScan
The Lotus Notes e-mail scanner.
EmailScan
The Microsoft Outlook e-mail scanner.
OnAccessScanner
The on-access scanner.
BufferOverflow
The buffer overflow protection feature.
Note: This feature cannot be installed on 64-bit
systems or if either the Entercept agent or the Cisco
Security agent are found on the local computer.
ScriptScan
The script scanner.
Note: This feature cannot be installed on 64-bit
systems.
OnDemandScanner
The on-demand scanner.
ShellExtensions
Extensions that add right-click functionality that
enables you to scan individual files.
Note: This feature cannot be installed on 64-bit
systems.
52
VirusScan® Enterprise software version 8.0i
Reinstalling or repairing program files
Reinstalling or repairing program files
Reinstall or repair product features.
These topics are included in this section:
Using the Setup utility to reinstall or repair program files on page 53.
Using the command line to reinstall or repair the program files on page 59.
Using the Setup utility to reinstall or repair program files
1
Start the Setup utility with one of these methods.
From the product CD:
a
Insert the CD into the CD-ROM drive.
b
Click Install from the Welcome dialog box.
From the command line:
a
Click Start, then select Run.
b
Type <X>:\SETUP.EXE in the Run dialog box, then click OK.
Here, <X>: represents the drive letter for your CD-ROM, or the
path of the folder that contains the extracted program files. To
search for the correct files on your hard disk or CD, click Browse.
If your copy of the software came on a product suite CD, you
must also specify which folder contains the specific software
package.
From the installation folder:
a
Browse to the location where you installed the program files.
b
Double-click SETUP.EXE.
Installation Guide
53
Modifying or Repairing the Software
2
In the Program Maintenance dialog box, select Repair.
Figure 3-4. Repair program files
3
Click Next.
4
In the Reinstall or Repair the Product dialog box, choose from these options:
Figure 3-5. Reinstall or Repair the Product
54
VirusScan® Enterprise software version 8.0i
Reinstalling or repairing program files
Reinstall McAfee VirusScan Enterprise. Reinstalls the VirusScan Enterprise
program files, registry keys, and shortcuts. See Reinstalling program files on
page 55 to continue this procedure.
Detect and repair missing or corrupt files. Repairs the VirusScan Enterprise
program files. See Repairing program files on page 57 to continue this
procedure.
Reinstalling program files
1
From the Reinstall or Repair the Product dialog box, select Reinstall McAfee
VirusScan Enterprise.
Figure 3-6. Reinstall program files
2
Click Install.
The Installing McAfee VirusScan Enterprise dialog box appears and shows the
status of the installation.
Installation Guide
55
Modifying or Repairing the Software
3
In the McAfee VirusScan Enterprise setup has completed successfully dialog
box, choose whether to run an update task and/or an on-demand scan task
upon completion of installation.
Figure 3-7. Setup completed successfully — update and scan options
Update Now (Default). When selected, an update task is automatically
performed upon completion of installation.
Run On-Demand Scan (Default). When selected, an on-demand scan task is
automatically performed upon completion of installation.
4
Click Finish.
NOTE
Depending on the options you selected in Step 3, the program
may run the update program or an on-demand scan at this
time. If you select both options, the update task runs first, then
the on-demand scan task runs.
5
56
You may be prompted to restart your computer. If so, the VirusScan Enterprise
Setup dialog box appears. You can choose to restart at this time, or restart after
the installation completes.
VirusScan® Enterprise software version 8.0i
Reinstalling or repairing program files
Repairing program files
WARNING
If you manually remove or rename any of the program files,
the repair feature may fail. See the Troubleshooting appendix in
the VirusScan Enterprise Product Guide for detailed instructions
about trying to repair files after they have been removed or
renamed.
1
From the Reinstall or Repair the Product dialog box, select Detect and repair
missing or corrupt files.
Figure 3-8. Detect and repair files
2
Select Re-write registry keys to perform this function during the repair process.
WARNING
Neither the Reinstall McAfee VirusScan Enterprise nor the
Detect and repair missing or corrupt files features supports
reinstalling or repairing update components. If an
AutoUpdate file is removed or corrupted, you must remove
the AutoUpdate component, then reinstall it.
For information about using the Setup utility or the command
line to remove components, see Removing the Software on
page 61.
Installation Guide
57
Modifying or Repairing the Software
3
Click Install.
The Installing McAfee VirusScan Enterprise dialog box shows the status of the
installation.
4
In the McAfee VirusScan Enterprise setup has completed successfully dialog
box, choose whether to run an update task and/or an on-demand scan task
upon completion of installation.
Figure 3-9. Setup completed successfully — update and scan options
Update Now (Default). When selected, an update task is automatically
performed upon completion of installation.
Run On-Demand Scan (Default). When selected, an on-demand scan task is
automatically performed upon completion of installation
5
Click Finish.
NOTE
Depending on the options you selected in Step 4, the program
may run the update program or an on-demand scan at this
time. If you select both options, the update task runs first, then
the on-demand scan task runs.
6
58
You may be prompted to restart your computer. If so, the VirusScan Enterprise
Setup dialog box appears. You can choose to restart at this time, or restart after
the installation completes.
VirusScan® Enterprise software version 8.0i
Reinstalling or repairing program files
Using the command line to reinstall or repair the program files
1
Open the Windows command-line component with one of these methods:
Select Command Prompt from the Start menu.
Select Run from the Start menu.
2
Type the command line at the command prompt or in the Run dialog box.
Command-line syntax
The command-line syntax for a reinstallation looks like this:
msiexec /I{product code}REINSTALL=[feature]REINSTALLMODE=[option]
The command-line syntax for a repair looks like this:
msiexec /f[option]{product code}
Features
These features can be installed individually using a comma-separated list, or you
can specify the ALL property:
Feature
Description
Console
The VirusScan Console.
AutoUpdate
The AutoUpdate utility.
LotusNotesScan
The Lotus Notes e-mail scanner.
EmailScan
The Microsoft Outlook e-mail scanner.
OnAccessScanner
The on-access scanner.
BufferOverflow
The buffer overflow protection feature.
Note: This feature cannot be installed on 64-bit
systems or if either the Entercept agent or the Cisco
Security agent are found on the local computer.
ScriptScan
The script scanner.
Note: This feature cannot be installed on 64-bit
systems.
OnDemandScanner
The on-demand scanner.
ShellExtensions
Extensions that add right-click functionality that
enables you to scan individual files.
Note: This feature cannot be installed on 64-bit
systems.
Installation Guide
59
Modifying or Repairing the Software
Command-line options
You can use any combination of these options:
Option
Description
p
Reinstall only if file is missing.
o
Reinstall if file is missing or if an older version is installed.
e
Reinstall if file is missing or an equal or older version is
installed.
d
Reinstall if file is missing or a different version is installed.
c
Reinstall if file is missing, or if the stored checksum does
not match the calculated value. Only repairs files that have
msidbFileAttributesChecksum in the Attributes column of
the File table.
a
Force all files to be reinstalled.
u
Rewrite all required user-specified registry entries.
m
Rewrite all required system-specific registry entries.
s
Overwrite all existing shortcuts.
p
Run from source and re-cache the local package.
Reinstall only if file is missing.
60
VirusScan® Enterprise software version 8.0i
4
Removing the Software
Remove the VirusScan Enterprise program files with one of these methods:
Using the Setup utility to remove the product on page 62.
Using the command line to remove the product on page 65.
Using the Add/Remove Programs utility to remove the product on page 66.
Installation Guide
61
Removing the Software
Using the Setup utility to remove the product
1
Start the Setup utility using one of these methods.
From the product CD:
a
Insert the CD into the CD-ROM drive.
b
Click Install from the Welcome dialog box.
From the command line:
a
Click Start, then select Run.
b
Type <X>:\SETUP.EXE in the Run dialog box, then click OK.
Here, <X>: represents the drive letter for your CD-ROM, or the
path of the folder that contains the extracted program files. To
search for the correct files on your hard disk or CD, click Browse.
If your copy of the software came on a product suite CD, you
must also specify which folder contains the specific software
package.
From the installation folder:
62
a
Browse to the location where you installed the program files.
b
Double-click SETUP.EXE.
VirusScan® Enterprise software version 8.0i
Using the Setup utility to remove the product
2
In the Program Maintenance dialog box, click Remove.
Figure 4-1. Program Maintenance
3
Click Next.
4
In the Remove McAfee VirusScan Enterprise dialog, click Remove.
Figure 4-2. Remove VirusScan Enterprise
5
When the removal process completes successfully, click Finish.
Installation Guide
63
Removing the Software
6
After VirusScan Enterprise is removed, there may be some remaining files or
folders that are not removed.
Figure 4-3. Remove remaining files and folders
These are files and folders which were not installed initially with the VirusScan
Enterprise product, for example, log files or other files or folders that the user
added. Two files that are used for debugging are left in the %TEMP%\NAI LOGS
folder:
VSEUninst.log
VSEInst.log
Click Yes to remove the remaining files.
7
Restart your computer after the removal process completes.
WARNING
We strongly recommend that you restart your computer after
removing files and before you reinstall the software.
When you remove files using Setup on the command line,
some files or stopped services may not be removed. For
example, if you remove the VirusScan Enterprise product
while the Network Associates Task Manager or the Network
Associates McShield services are stopped, these services are
not removed. Restarting after removing files ensures that all
files and services are removed before reinstalling the software.
64
VirusScan® Enterprise software version 8.0i
Using the command line to remove the product
Using the command line to remove the product
1
Open the Windows command-line component with one of these methods:
Select Command Prompt from the Start menu.
Select Run from the Start menu.
2
Type this string at the command prompt or in the Run dialog box.
<X>:\SETUP.EXE /x
Here, <X>: represents the drive letter for your CD-ROM or the path of the
folder that contains the extracted program files. To search for the correct files
on your hard disk or CD, click Browse. If your copy of the software came on a
product suite CD, you must also specify which folder contains the specific
software package.
3
Restart your computer after the removal process completes.
WARNING
We strongly recommend that you restart your computer after
removing files and before you reinstall the software.
When you remove files using Setup on the command line,
some files or stopped services may not be removed. For
example, if you remove the VirusScan Enterprise product
while the Network Associates Task Manager or the Network
Associates McShield services are stopped, these services are
not removed. Restarting after removing files ensures that all
files and services are removed before reinstalling the software.
Installation Guide
65
Removing the Software
Using the Add/Remove Programs utility to remove
the product
Open the Add/Remove Programs utility that is included in the Windows Control
Panel.
1
Click Start, then select Settings | Control Panel | Add/Remove Programs.
2
Select the VirusScan Enterprise program from the list of installed programs,
then click Remove.
3
Restart your computer after the removal process completes.
WARNING
We strongly recommend that you restart your computer after
removing files and before you reinstall the software.
When you remove files using Setup on the command line,
some files or stopped services may not be removed. For
example, if you remove the VirusScan Enterprise product
while the Network Associates Task Manager or the Network
Associates McShield services are stopped, these services are
not removed. Restarting after removing files ensures that all
files and services are removed before reinstalling the software.
66
VirusScan® Enterprise software version 8.0i
A
Configuring Netopsystems’ FEAD
Optimizer
The Netopsystems’ FEAD Optimizer technology has been used to compress the
VirusScan Enterprise installation file. This section provides details about
recomposing the installation files from the command line.
These topics are included in this section:
Optimized file defaults.
Command-line properties and switches on page 68.
Optimized file defaults
These default actions are set:
Action
Default
Execution
Yes
Delete
Yes
Silent
No
Output folder
%TEMP%\McAfee VirusScan Enterprise
Installation Guide
67
Configuring Netopsystems’ FEAD Optimizer
Command-line properties and switches
When executing Setup from the command line, command-line properties and
switches can be used with an optimized file to customize the recomposing process
of the destination file.
The syntax is:
setup.exe [<switches>...]
The switches are defined as:
<switches> = <Netopsystems’ switches>|<VirusScan Enterprise
switches>
The VirusScan Enterprise switches are the parameters that you pass to the
VirusScan Enterprise Setup utility. For example:
setup.exe -s -nos_d installdir="c:\abc def"/L
setup.exe nocdi=true -nos_o"d:\temp" -nos_s reboot=a
These command-line properties or switches may be used with an optimized file:
Property or switch
Function
-nos_ne
No execution — Extracts the files from the Setup utility but
does not execute the Setup utility or delete the setup files.
-nos_nd
No delete — Does not remove the setup files after executing
the Setup utility. If the -nos_-ne switch is also present, the
-nos_-nd switch is overridden.
-nos_d
Delete — Removes the setup files after executing the Setup
utility. If the -nos_-ne switch is also present, the -nos_-d
switch is overridden.
-nos_s
Silent mode — Installs the setup files in silent mode.
Installs automatically when using:
/s, /S, -s, -S, /q, /Q, -q, -Q.
-nos_o"<path>"
68
Output folder — The folder to which you want to extract the
setup files.
VirusScan® Enterprise software version 8.0i
Index
A
F
audience for this manual, 13
AVERT (Anti-Virus Emergency Response Team),
contacting, 16
features, modifying,
G
getting information,
B
before you begin installation, 5
beta program, contacting, 16
48
15
I
C
Check Point, 12
command line
installation properties, 37
installing silently, 35
installing specific features, 40
installing the software, 33
installing to a custom location, 35
logging installation progress, 36
modifying features, 52
reinstalling and repairing files, 59
removing the product, 65
setting restart options, 41
syntax, 34
contacting McAfee Security, 16
conventions used in this manual, 14
custom installation, 25
customer service, contacting, 16
installation package, 10
installation package, pre-configuring
with ePolicy Orchestrator, 10
installing VirusScan Enterprise
before you begin, 5
custom installation, 25
preserving settings, 7
system requirements, 8
typical installation, 23
using a login script, 41
using the command line, 33
using the Setup utility, 18
where third party products are used,
K
KnowledgeBase search,
16
L
license, product, 13
login-script, installing the product,
41
D
M
DAT file
updates, web site, 16
documentation for the product,
download web site, 16
manuals, 15
McAfee AutoUpdate Architect, 10
McAfee Installation Designer, 10
McAfee Security University, contacting,
E
EICAR test file, 46
ePolicy Orchestrator,
15
11
16
N
10
Netopsystems’ FEAD Optimizer, configuring,
network driver, loading, 25, 32
Installation Guide
67
69
Index
O
T
on-demand task, running after installation,
operating systems supported, server and
workstation, 8
24, 31
P
pre-configuring the installation package
using ePolicy Orchestrator, 10
using McAfee AutoUpdate Architect and
McAfee Installation Designer, 10
pre-installation recommendations, 6
preserved settings, 7
PrimeSupport, 16
processor requirements, server and workstation,
product documentation, 15
product overview, 5
product software, getting, 6
product training, contacting, 16
program files
installing, 17
modifying, 48
reinstalling or repairing, 53
removing, 61
R
RAM requirements, server and workstation,
reinstalling program files, 57
repairing program files, 57
restarting options via command line, 41
8
S
security headquarters, contacting AVERT, 16
service portal, PrimeSupport, 16
settings, preserved and not preserved, 7
Setup utility
configuring the optimized file, 67
installing the product, 18
modifying features, 48
removing the product, 61
repairing files, 57
silent installation via command line, 35
submitting a sample virus, 16
system requirements, server and workstation, 8
70
VirusScan® Enterprise software version 8.0i
technical support, 16
Terminal Services, 12
testing your installation,
training web site, 16
typical installation, 23
46
U
update task, running after installation,
upgrade web site, 16
using this guide, 13
8
V
Virus Information Library, 16
virus, submitting a sample, 16
24, 31