HiPath 5000

The Real Time IP System with

HiPath 5000 RSM and HiPath 3000

HiPath 5000 is an IP communications platform and key part of the Siemens HiPath strategy. It features an IP distributed architecture to integrate voice into data networks and to combine the best of packet- and circuit-switched technology.

HiPath 5000 Real-Time Services Manager

(RSM) is the central IP networking server.

The CD shippable software operates on an industry standard Windows 2000 server and delivers new capabilities including single point of administration for multi gateway systems, central application interfaces and network wide telephony features.

1000 users distributed over up to 32 locations can be networked providing HiPath

ComScendo features. Central applications are supported via open interfaces, which makes them available to all

Workpoint Clients – IP phones, soft clients and digital system phones.

HiPath 5000 Real Time IP System unites the capabilities of HiPath 5000 RSM with the flexibility and performance of the

HiPath 3000 as a Survivable Media Gateway, leveraging a broad array of device and trunk type support. Remote sites can be equipped with a dedicated HiPath 3000 to provide call processing and local PSTN access. The gateway is fully survivable in case of corporate-network disruption allowing Workpoint Clients to continue telephony tasks.

HiPath 5000 Real Time IP

System Key Offerings:

Workpoint Client Family

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Mix and match of Workpoint Clients, hard- or soft-phone, IP or TDM

Distributed IP telephony system with network wide telephony features

Survivable Gateways with central administration

Central application concept delivered to all workpoints

Common feature set for all Workpoint

Clients with HiPath ComScendo

The wide range of IP and TDM Workpoint

Clients offer an interactive multi language user interface.

IP Workpoint Clients

● optiClient 130 V4.0

IP soft client delivers telephone functionality to a standard PC

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● optiPoint 400 economy V3.0

Standard IP telephone optiPoint 400 standard V3.0

Professional IP phone

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● optiPoint 600 office V1.0

Dual mode (IP & TDM) telephone with touch screen optiClient Attendant V6.0

Central attendant console

TDM Workpoints

● optiPoint 500

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Digital phones with easy operation optiset E telephones

●

Installed base digital phones

Cordless phones

Integrated cordless multi-cell solution

(country specific)

IP Analog Adapter

●

HiPath AP 1120 V4.0

(2-port analog adapter for fax and modems)

HiPath 5000 Real Time

Services Manager

HiPath 3000 V4.0

IP enables distribution of communications elements with ease and economy.

However, real-time communication requires specialized technologies that tie all network elements together as one system.

HiPath 5000 RSM serves this function across the communications network – and ultimately to the broader array of Workpoints, Applications, and Gateways in the enterprise.

Delivered on a CD, HiPath 5000 RSM can be installed on industry standard Windows

2000 servers. It provides new capabilities including single point of administration for multi gateway systems, central application interfaces and network wide telephony features.

HiPath 5000 RSM offers:

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Central Feature Server

– Real-time Telephony Presence Manager for all workpoints

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Personal Call Manager

– Configuration of individual call processing via Web browser for all users

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Central Administration support

– Database synchronization for all

HiPath 3000

– Customer administration program

Central Accounting support

Central Application Interfaces

– 1st and 3rd party TAPI 3.0

– CSTA Phase III

HiPath 5000 RSM supports:

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Up to 1000 telephony users

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Network wide telephony features for up to 32 HiPath 3000 nodes

Multiple applications on stand-alone servers via remote Mikrosoft



TSP

For more Details see:

HiPath 3000 Real Time IP System data sheet

HiPath 3000 has evolved into a Survivable

Media Gateway with a broad array of device and trunk types. HiPath 3000 also retains its circuit-switched capabilities for trunking to provide alternate and backup routing choices. Full support of digital and analog devices allows integrating traditional TDM equipment without drawbacks. There are three models offered as 19" rack mounted cabinets. Remote sites can be equipped with a HiPath 3000 to provide call processing and local PSTN access.

HiPath 3000 offers:

●

HiPath HG1500 card

– Embedded gatekeeper

●

●

– Router with firewall functionality

– SNMP support

Up to 120 (248*) lines

IP/PSTN least cost routing and PSTN fall

● back solution

Ad-Hoc-Conferencing through fully integrated conference unit

*Number depends on the number of configured users, call center agents, attendant consoles, etc.

Support of traditional trunk types:

●

●

S

0

-BRI, S

S

0FV

, S

1

/S

2MFV

2M

-PRI

with CorNet N; QSig protocol

(project specific)

●

●

●

E&M interface (HiPath 37xx only);

HKZ/DID analog trunk connection

(HiPath 37xx only)

DSS1 Euro-ISDN support

Support of TDM and cordless Workpoints:

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Cordless phones (HiPath cordless

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Office), (country specific) optiPoint 500 and optiset E telephones

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●

● including key module and adapter optiPoint 600 office V1.0 including key module and adapter

Analogue terminals (e.g. Group 2 and 3 fax, modem)

S

0

/BRI user bus

Supported Applications

The HiPath applications are fully modular which allows customers to move from small to large, simple to complex, and voice to multimedia with ease and economy. They operate on stand-alone servers or co-reside with the HiPath 5000 RSM, depending on capacity requirements and customer preferences.

Contact Center Solution

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HiPath ProCenter Office

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HiPath ProCenter Entry

Mobility Office Suite

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HiPath Xpressions Suite

– HiPath Xpressions Compact

(integrated card for HiPath 3000)

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– HiPath Xpressions Standard

HiPath SimplyPhone Suite

– HiPath SimplyPhone for Outlook/

Notes

– HiPath SimplyPhone for WEB

Administration

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HiPath 3000/5000 Manager

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HiPath Fault Management

HiPath Accounting Management

TeleData Office (country specific)

Hotel

●

HiPath Hotel Entry/Standard/Advanced

(country specific)

Application Middleware

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HiPath TAPI 120 (1st party TAPI 3.0)

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HiPath TAPI 170 (3rd party TAPI 3.0,

CSTA III)

Customer Benefits

Reduced Total Cost of Ownership

HiPath 5000 Real Time IP System can be economically installed for small enterprises, ready to grow with future needs. Enhance existing HiPath 3000 systems to fully integrate as a survivable media gateway within a HiPath 5000 Real Time IP System environment.

With HiPath 5000 Real Time IP System businesses can focus on one investment and one team to maintain and optimize the utilization of the data network, while making telephony cabling and expensive leased lines obsolete. Additionally businesses can centralize applications at headquarter locations making them available to all users regardless of location.

Connection costs can be cut down by IP trunking, IP payload switching and least cost routing. Administration effort is reduced through centralized management and applications. Relocation costs can be cut down significantly by leveraging the flexibility of a switched data network.

Enhanced Survivability

Reduce down time and lost productivity to a minimum by deploying a distributed and survivable architecture.

Greater Mobility optiClient 130 users are always available under the same number and with full feature set, regardless if plugged into the corporate LAN or connected via remote access.

Adaptation to individual user requirements

HiPath 5000 supports mix-and-match of workpoint clients with access to the set of

HiPath ComScendo features regardless if

TDM or IP, hard or soft-phone. Terminal type and user interface can be selected individually to optimize workforce productivity.

Applications foster business process

HiPath applications are decoupled providing modular choices of "a la carte" HiPath applications, optimized for business processes. HiPath 5000 RSM provides central and open interfaces, which immediately makes applications available to workpoints corporate wide.

HiPath ComScendo

HiPath ComScendo is the Software Suite for

Real Time IP Systems. It delivers a comprehensive and proven feature set to the Workpoint Clients – IP phones, soft clients and digital system phones – to optimize the communication process.

Selected HiPath ComScendo features

Caller list

Unanswered internal and external calls are recorded on system telephones with a display if external calls contain a directory number (ISDN) (Calling Number Identification) and internal calls are transmitted with the caller's name. The calls are entered in a list with a date and time stamp and the number of call attempts is recorded. A callback can be initiated directly from this list.

Do-not-disturb/"silent call"

Users can block incoming calls. Callers hear the busy signal when "do-not-disturb" has been activated. Authorized users (attendants, for example) can override this feature. Acoustic signaling of calls can be deactivated on system telephones so they are only indicated on the display (not available on optiset E / optiPoint 500 entry).

Call pickup

Calls can be picked up on users' own telephones within a call pickup group or selectively for specific colleagues in a single node or across networked nodes.

Override

Authorized stations can intrude on other users' calls in progress.

Line keys

The following flexible setups are possible with line keys:

– teams,

– executive/secretary functions,

– feature handset (gigaset) in parallel with asystem telephone on a single directory number (only in conjunction with HiPath Cordless Office).

Internal telephone book

All extensions are stored with their associated names in the system's internal telephone book. They can be searched and dialed directly via the display on system telephones.

Speed dialing individual/system

For all services it is possible to store up to 10 destinations on each telephone individually and up to 1,000 destinations centrally in the system.

Toggling

Toggling between two existing connections.

Text messages

Users can send other users pre-defined

(e.g. "Visitor waiting") or personal short messages (optiPoint 600 office with USB keyboard only) via the display.

Internal texts to the feature handset

When HiPath cordless is used it is also possible to send internal text messages to the feature handset.

Telephony classes-of-service

Different access authorizations can be assigned to each PBX user, with a distinction being made between:

●

●

● unrestricted toll access outward restricted toll access no toll access

Broadcast intercom call

Broadcast intercom call to system telephones or over external loudspeakers (in a waiting room, for instance), (single node only).

Call cost logging

Call cost logging for each terminal or each trunk in the summation memory. Call duration display is used for lines without call charge pulses.

Advisory messages

Advisory messages can be left on your own telephone (e.g. Back at:....).

Project code

Telephone costs can be assigned to a specific procedure or project by entering the project code (max. 11 digits). This can also be done while a call is in progress.

Call number suppression

With ISDN connections, callers can suppress the display of their directory number on the called party's terminal either on a cross system basis or temporarily.

Distinctive call signaling

Distinctive call signaling for internal calls, external calls, recalls, and callback calls.

Add-on ringing

Call signaling simultaneously at several telephones.

Group call

Group call for a total of 150 groups with max. 20 users. Individual stations can temporarily leave the group.

Actuators/Sensors

Via a control relay module it is possible to connect up to four free relays that can be accessed via codes (optional).

(no sensors on the HiPath 3700/3750)

Door interface

For entrance telephone and door opener functions. Calls from the entrance telephone can even be routed to an external destination by using external call forwarding.

Automatic redial (expanded)

Automatic redial (expanded) for the last three external call numbers dialed.

Standard features

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I ntercept position/attendant console

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Camp-on/call waiting tone

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Call forwarding from the extension

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Display languages

(can be specified individually)

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Conference (internal/external)

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L ine seizure (automatic)

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Music on hold

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E xternal music source (optional)

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Night service/day service

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Parking

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Consultation

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Callback on busy and no answer (automatic)

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Call forwarding no answer after timeout

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Hunt group (linear/cyclic)

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Lock telephone

(individual code lock)

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Telephone book, central

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Transferring a call

(inter nal/external)

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Recall

Technical Data

Interfaces/Protocols

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10/100 Mbit/s Ethernet (TCP/IP protocol)

H.323v4 (ITU standard)

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●

CSTA phase III

TAPI 3.0

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●

●

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CorNet IP

S

0

-BRI, S

T1, DID

1

/S

2M

-PRI, LS (IM), GS/LS USA,

S

S

0

-BRI, S

0FV

, S

1

/S

2MFV

2M

-PRI, DSS1 Euro-ISDN

with CorNet N; QSig protocol

E&M interface

HKZ/DID analog trunk connection

Audio Codec

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ITU-G.711

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ITU-G.723.1 – compressed

Quality Of Service

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IEEE 802.1p

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●

DiffServ (RFC 2474)

TOS (RFC 791)

HiPath 5000 RSM - Server PC

Minimum requirements

(for 16 HiPath 3000 SMG nodes)

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●

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Pentium III 1 GHz

512 MB RAM

9 GByte hard disk in two partitions

3.5'' disk drive

CD-ROM drive

17'' SVGA color monitor with

800 x 600 resolution

LAN connection operation at

10/100 Mbit/s Ethernet (TCP/IP protocol)

Operating system: Windows 2000 Server

Internet Explorer 5.0 SP2 or later

Software Version

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HiPath 5000 RSM V4.0

●

HiPath 3000 V4.0

Our strengths - Your advantages

Siemens is known worldwide as a trailblazer in the advancement of information and communication technologies. No other company offers such a comprehensive and innovative product portfolio.

The one-of-a-kind Siemens convergence architecture, HiPath, enables secure and flexible migration into the world of innovative

IP convergence solutions.

www.siemens.com/hipath

© Siemens AG 2004 • Information and Communication

Networks • Hofmannstr. 51 • D-81359 München

Reference No.: A31002-H5000-A100-2-7629

The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.

Availability and technical specifications are subject to change without notice. Printed in Ferderal Republic of Germany.