Inter-Tel
Axxess End Points
End points begin
with Inter-Tel
pocket PCs
PDAs
desktop phones
video and multimedia units
Today’s dynamic communications landscape requires multi-device options—from handheld PDAs, Pocket PCs,
PCs, desktop phones and cell phones, to video and multimedia units. Whether software-based, IP-based or
digital, Inter-Tel has flexible end points for leveraging the power of your applications.
Inter-Tel’s end points are exclusively designed to empower your resources while maximizing the return on
your investment in an Inter-Tel converged system investment. Whether you need a sensible office phone,
a menu-driven display phone, IP-based phones, or Soft-Phones, Inter-Tel’s suite of end points deliver
the flexibility your business needs for onsite, employees and remote users to perform their business
functions with continuity.
Inter-Tel extends award-winning application performance to a wide-range of flexible, intelligent, mobile and
easy-to-use communication end points designed to suit your business needs. Since Inter-Tel’s Call Processing
software interfaces with IP, digital, analog and wireless business solutions, Inter-Tel has a dynamic offering to
complete your communication landscape.
There is no better way to implement the power of Inter-Tel’s business performance applications than to
complement our software with our highly reliable end point solutions.
Inter-Tel’s versatile communications end points are user-friendly and
instinctive, so you get the most value from your investment.
collaboration
mobility
interaction
customer service
Figure: Inter-Tel’s Converged System
Software-based End Points
Inter-Tel’s applications empower
your mobility needs
laptop
mobility
traveler
work-at-home
Inter-Tel offers several software-based end point solutions that offer productivity
enhancements to employees who work remotely.
Our offering includes:
Inter-Tel’s SoftPhone
SoftPhone for Pocket PC
Inter-Tel’s WAP Applications for Unified Communicator and Call Center Suite
via Cellular phone or handheld computer (PDA)
Unified Communicator browser client
From mobility tools for the workers-at-large, the at-home agent, or remote facility users to specialized
applications for the worker processing a high volume of calls, Inter-Tel meets your specialized needs.
Inter-Tel SoftPhone
Inter-Tel desktop features: When and where you are
Inter-Tel’s SoftPhone technology enables employees working via Internet and Intranet
connectivity from small remote offices, warehouses or off-site. Users have full access to a
communication system and features as if they were in the office, eliminating the need for
a separate phone system at each location and a hardware telephone set at each desk.
The Inter-Tel SoftPhone connects you to the robust feature capabilities of the Inter-Tel IP-enabled system
through your organization’s data network (LAN, WAN or internet connection). Send and receive data packets with voice transmissions over those data lines; operating and looking like a software version of the
Axxess Executive Display Phone you use in the office.
Inter-Tel SoftPhone is fully integrated with the Inter-Tel IP-enabled PBX, so users have the full functionality
of the Inter-Tel Axxess PBX features, such as transferring calls, initiating conference calls, accessing voice
mail and more at their fingertips.
CRM productivity tools allow agents working off-site to be part of hunt groups or call routing patterns and
their supervisors can monitor the calls as if they were in the office.
Integrate your cellular phone or
handheld computer (PDA)
Extend your reach outside the office.
Use your off-the-shelf handheld computer as
an end point for Inter-Tel’s software-based
solutions. Interoperability with Wireless
Application Protocol, allows users to
extend their reach outside company walls. Interacts
with Unified Communicator and Call Center Suite’s
CallViewer and AutoReporter applications.
IP End Points
Your Company. Everywhere. All the Time.
To compliment the strengths and benefits of implementing Inter-Tel’s IP-enabled and business
communication platforms, Inter-Tel offers powerful, fully-featured IP end points.
Inter-Tel selections include:
IP
IP
IP
IP
PhonePlus
SoftPhone
SLA
SoftPhone for Pocket PC
Figure: Inter-Tel’s Converged System
Inter-Tel IP PhonePlus
Stay connected via the Local Area Network (LAN)
Your communication system is everywhere you want it to be when you use the
Internet as part of your communications infrastructure. Inter-Tel’s IP PhonePlus,
seamlessly connects your data
network with telecommuters,
remote associates, satellite offices,
and warehouse facilities, while eliminating the need for separate
phone systems in each location.
IP PhonePlus is fully integrated with Inter-Tel’s IP-based PBX
phone system; users everywhere have access all the time to the
full functionality of the Inter-Tel Axxess system such as transferring calls, initiating conference calls and accessing voice mail.
Call center agents working off-site can be part of hunt groups or
call routing patterns and supervisors can monitor their calls as if
they were in the office.
Inter-Tel IP SoftPhone
Inter-Tel desktop features, when and where you need them
Inter-Tel Axxess IP SoftPhone is fully integrated with the Inter-Tel IP-enabled PBX, so
users have the full functionality of the Inter-Tel Axxess features such as transferring calls,
initiating conference calls, accessing voice mail and more at their fingertips. Call center
agents working off-site can be part of hunt groups or call routing patterns and supervisors
can monitor their calls as if they were in the office.
Inter-Tel Axxess IP Single Line Adapter
Options for the occasional telecommuter
Inter-Tel also offers the IP Single Line adapter for those who work from a remote location
occasionally. Connect the IP Single Line adapter to a high-speed internet connection (such
as DSL or cable modem), then plug any standard home phone into the adapter’s jack and
telecommuters have the same basic functionally (minus the display features) offered by the
IP Phone at a lower cost.
Data Port Modules allow you to connect your PC to Inter-Tel Axxess features and services and to connect
the Standard Display Phone to any data device.
Inter-Tel Axxess IP SoftPhone for Pocket PC
This software brings the full capabilities of Inter-Tel’s IP SoftPhone to your Windows CETM handheld device.
Digital End Points
Dynamic Call Handling––
Technology-Driven Productivity
Inter-Tel Axxess digital phones offer exceptional voice quality, advanced digital features and a range of
programmable keys for high-speed, high-quality call processing. Whether you’re adding to an existing
system, or blending with your IP-enabled systems, Inter-Tel’s digital phones are ideal for most businesses.
Inter-Tel’s digital solutions are compatible with Inter-Tel’s converged systems.
Inter-Tel Axxess Executive Display Phone
Ultimate technology – professional productivity
Utilizing a powerful menu interface, the Executive Display
Phone is for anyone who desires efficient call-processing
capabilities. The large 6-line by 16-character, alphanumeric
liquid crystal display (LCD) leads you through system features
and capabilities-serving as a built-in user guide. These
menu-driven, one-touch “soft keys” reduce the time
required to make, receive calls, retrieve messages,
leave messages and access features. Spend time on
productive work instead of wasting time trying to
figure out how to use the phone.
Inter-Tel Axxess Standard Display Phone
Customized functionality – maximized efficiency
The Inter-Tel Axxess Standard Display Phone incorporates a
2-line-by-16-character LCD to provide the information you
need to enhance productivity––real-time messages and timely
reminders give you the information you need to stay on top of
your responsibilities as you navigate through your calls.
With a total of 23 programmable keys, you can truly customize
the functionality of this digital phone to maximize efficiency
and ease of use, matching your work style and flow. Optional
Data Port Modules allow you to connect your PC. Use a built-in
speaker and microphone to answer station and outside calls hands-free and take
advantage of on-hook dialing. The “hot” keypad provides user-friendly operation
and greatly reduces the number of keystrokes needed to operate any function.
Inter-Tel Axxess Basic Digital Phone
Advanced features––cost effective options
Incorporating most-needed features and ease-of-use, the Inter-Tel
Axxess Basic Digital Phone delivers solid functionality, flexibility,
and affordability. Feature access keys are user-programmable so
you can set up the phone to function most productively for your
individual needs and work flow.
Use a built-in speaker and microphone to answer station and trunk
calls hands-free and take advantage of on-hook dialing. The “hot”
keypad provides user-friendly operation of the phone and greatly
reduces the number of keystrokes needed to operate any function.
The Basic Digital Phone improves your productivity and provides
exceptional voice and audio quality while taking advantage of the digital
communication functionality of the Inter-Tel communications platform.
Inter-Tel Attendant Console DSS/BLF
Transform a terminal into a call distribution center
The Attendant Console DSS/BLF connects to a Standard
or Executive Display Phone to dramatically increase
your communication capabilities.
Each Attendant DSS/BLF unit provides single-key
access to 60 extension numbers, hunt group pilot
numbers, trunks or trunk groups and/or feature
codes. Connect up to four units together at a
terminal and increases your capacity to as many
as 240 numbers, trunks, groups and/or codes.
Plus, Attendant Console DSS/BLF offers
programmable button assignments either
in the system database or at your phone.
Inter-Tel Premise Wireless Interface
Mobility and productivity solutions for on campus
Inter-Tel has integrated our Call Processing software with Spectralink’s wireless
solutions to offer enhanced real-time communication and mobility to further
augment our capabilities to serve the unique needs of Inter-Tel’s selected
vertical market business customers. We offer a durable wireless infrastructure
for manufacturing, distribution and warehouses, auto dealerships, healthcare,
education and retail.
Inter-Tel Axxess Agent Set
Integrated solutions optimize resources
Inter-Tel Agent Set is the perfect solution for call center agents, switchboard operators,
receptionists, or anyone who handles a large volume of phone calls utilizing CT applications––
eliminating the need for a desktop telephone by serving as the link between your Inter-Tel
convergence system and your PC.
Audio and Video Conferencing
Cost-effectively meet face-to-face to collaborate
Inter-Tel offers a complete range of audio and video conferencing solutions from desktop applications
to full-scale room systems to conference bridges. Vertical markets are using video to bring value-added
services to their business. Work with your representative to evaluate how you can:
Accelerate the decision-making process
Increase flexibility and encourage collaboration
Get expert advice from remote sites
Improve intra-company communications
Reduce travel time and expenses
Inter-Tel End Point
Accessories
Your single source communications solutions
Peripheral products and services
Inter-Tel’s Peripheral Products complete your single source, total communications solution. We can provide
and integrate all the products and services you need to create the optimum communications system for your
organization. Stay connected when you are processing paperwork or attending meetings. Inter-Tel offers
many solutions that can be attached to your Inter-Tel end point devices to enhance productivity.
Sample Offerings:
Inter-Tel Cordless INT 3000
Plantronics Wireless Headset
Inter-Tel Headset Combo
Inter-Tel Single Lines Series
Contact your Inter-Tel account executive to find out more about Inter-Tel’s complete line of
peripheral products and services below:
Audio conferencing and bridges
Cordless – Inter-Tel selection of cordless
Wired and wireless headsets
Premise wireless
Video conferencing
Video conferencing accessories
Inter-Tel.
Providing flexible end points for today’s dynamic communications
landscape and multi-device communities.
7300 West Boston
Chandler, AZ 85226
(480) 961-9000
www.inter-tel.com
Some features or applications mentioned may require a future release and are not available in the initial release.
Future product features and applications are subject to availability and cost. Specifications are subject to
change without notice. Some features may require additional hardware and/or specific software.
Copyright 2002 Inter-Tel, Incorporated.
All products and services mentioned are the trademarks, service marks, registered marks or registered service
marks of their respective owners.
Part # 835.2584
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