Rascal AutoGo Owner`s manual

Rascal AutoGo™
Owner’s Manual
The Rascal Company
1 Mobility Plaza., Sewell, NJ 08080
Rascal AutoGo Owner’s Manual
Please read this entire manual before operating the vehicle. Failure to do so may result
in damage to the vehicle or serious injury.
The Rascal Company wishes to thank you for choosing the revolutionary Rascal AutoGo™vehicle for fun and convenience. As the World’s
leader in the design and production of personal mobility vehicles, we take great pride in our ability to improve the quality of life for people
desiring more mobility. Your Rascal AutoGo has been thoroughly tested and will give you years of good service and pleasure, providing you
follow the instructions and precautions in this manual. Please review this manual in its entirety prior to first using your equipment and direct
any questions you might have to your authorized provider or write/call:
The Rascal Company
USA
1 Mobility Plaza
Sewell, NJ 08080
1-(800) 257-7955
Canada
1535 Meyerside Drive, Unit #13-14
Mississauga, ON L5T 1M9
(905) 565-1988
United Kingdom
Canal Way
Ilminster, Somerset, England TA19 9DL
01460-258100
International: 1-(856) 468-1000
Please keep this manual handy for easy reference.
Please record your vehicle information for future reference:
Rascal AutoGo™
Serial Number:
Date of Purchase:
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Rascal AutoGo Owner’s Manual
CONTENTS
Title
Page
Safety Information ................................................................................... 1
Getting to Know Your Rascal AutoGo ............................................. 5
Illustration 1 — Rascal AutoGo Components ............................................ 6
Initial Set-up ................................................................................................ 7
Unfolding ................................................................................................ 7
Charging Batteries ................................................................................ 8
Illustration 2 — Battery Charging ..................................................... 9
Installing the Battery Pack ................................................................ 11
Illustration 3 — Battery Pack Installation ...................................... 11
Adjusting Tiller Position .................................................................... 12
Illustration 4 — Tiller Adjustment Lever ......................................... 12
Installing & Setting the Dashboard Clock ...................................... 13
Controls ................................................................................................... 14
Illustration 5 — Controls ..................................................................... 14
Operating the Rascal AutoGo .......................................................... 19
Daily Use .................................................................................................. 19
Transferring On or Off the Vehicle ................................................. 20
Driving .................................................................................................. 20
Speed Settings ................................................................................ 22
Inclines ............................................................................................. 22
Cornering & Turning ..................................................................... 22
Title
Page
Curbs and Small Obstacles ............................................................ 23
Freewheel Operation ...................................................................... 23
Automatic Folding and Unfolding ........................................................... 24
Folding Instructions .............................................................................. 24
Illustration 6 — Folding Seatback Down .......................................... 24
Illustration 7 — Dash Release Lever ................................................. 25
Illustration 8 — Foot Release & Frame Lock ................................... 25
Illustration 9 — Folding Operation .................................................... 27
Unfolding Information .......................................................................... 28
Flat Folding and Unfolding ................................................................... 29
Illustration 10 — Flat Fold ................................................................. 29
Illustration 11 — Unfolding Flat Folded Vehicle ................................ 30
Disassembly & Re-Assembly ................................................................... 31
Taking the Rascal AutoGo Apart ........................................................ 31
Illustration 12 — Seat Removal ........................................................ 31
Illustration 13 — Flattening Seat Frame ........................................... 32
Illustration 14 — Quick Release Drivetrain Lever ............................ 33
Illustration 15 — Remove Quick Release Drivetrain ......................... 33
Re-assembling the Rascal AutoGo ..................................................... 34
Illustration 16 — Align Rear Frame to Drivetrain ............................... 34
Transporting the Rascal AutoGo ............................................................ 36
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Title
Page
Maintenance ................................................................................................ 38
Preventative Maintenance ........................................................................ 38
Frame Inspection .................................................................................. 38
Headlight ................................................................................................. 39
Lubrication ............................................................................................. 39
Tires ........................................................................................................ 40
Electrical Connections ......................................................................... 40
Hardware Inspection ............................................................................ 40
Cleaning Instructions ........................................................................... 40
Polishing .................................................................................................. 41
Cable Adjustment ................................................................................. 41
Title
Page
Illustration 17— Cable Turnbuckle Adjustment ................................ 42
Drivetrain ............................................................................................... 43
Seat Frame Cams .................................................................................. 43
Replacing Clock Battery ...................................................................... 44
Illustration 18 — Replacing Clock Battery ....................................... 44
Troubleshooting Guide ............................................................................. 46
Controller Fault Codes ............................................................................ 48
Parts Ordering Procedures ..................................................................... 49
Accessories ................................................................................................. 50
Specifications .............................................................................................. 51
Warranty ...................................................................................................... 52
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ILLUSTRATIONS
Number
1
2
3
4
5
6
7
8
9
Title
Page
Rascal AutoGo Components ............................................. 6
Battery Charging ................................................................... 9
Battery Pack Installation ................................................... 11
Tiller Adjustment Lever .................................................... 12
Controls .............................................................................. 14
Folding Seatback Down .................................................... 24
Dash Release Lever ........................................................... 25
Foot Release & Frame Lock ............................................ 25
Folding Operation ............................................................. 27
Number
10
11
12
13
14
15
16
17
18
Title
Page
Flat Fold ............................................................................... 29
Unfolding Flat Folded Vehicle ........................................... 30
Seat Removal ...................................................................... 31
Flattening Seat Frame ........................................................ 32
Quick Release Drivetrain Lever ..................................... 33
Remove Quick Release Drivetrain ................................. 33
Align Rear Frame to Drivetrain Frame ......................... 34
Cable Turnbuckle Adjustment ......................................... 42
Replacing Clock Battery ................................................... 44
©2003 The Rascal Company
Rascal AutoGoTM is a trademark of The Rascal Company
Patents Pending
No liability is assumed with respect to the use of any information contained in this publication. While every precaution has been taken in the preparation of this publication,
The Rascal Company, assumes no responsiblity for errors or omissions nor is any liablity assumed for damages resulting from the use of information contained in this
publication. This publication, as well as operational details described herin, are subject to change without notice.
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Rascal AutoGo Owner’s Manual
Safety Information
Read and understand these Warnings and the entire manual before using your Rascal AutoGo. Failure to follow these
instructions may result in damage to the vehicle or serious injury.
IMPORTANT!
1. DO NOT exceed the specifications of this unit, modify
this unit in anyway, or use the unit for a purpose other
than as intended.
turned “OFF”, completely stopped, and when it is on a
stable and level surface.
5. DO NOT attempt to ride over curbs or other
2. DO NOT operate this unit if your health or
obstruction higher than 1 inch.
medications you are taking cause you to feel dizzy, affect
your vision, or in any way impact your thought process, 6. DO NOT stop when going up an incline. If you must
coordination, or ability to safely operate the unit.
do so, always lean forward to shift the center of gravity
Check with your physician should you experience any of
and prevent the unit from tipping.
these symptoms.
7. DO NOT climb inclines that pose a concern for
3. DO NOT operate this unit after consuming any
stability.
alcoholic beverages.
8. DO NOT drive across an incline or attempt to turn
4. DO NOT transfer “on” or “off” the unit until it is
while on an incline.
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Rascal AutoGo Owner’s Manual
9. DO NOT back down an incline or allow the unit to be
backed down an incline.
10. DO NOT turn off the power while the unit is moving.
the unit.
17. USE EXTRA CAUTION when climbing inclines
(ramps, hills, driveways, etc.).
11. ALWAYS remember vehicle capacity is limited to one 18. USE CAUTION when braking on an incline or wet or
slippery surfaces as the unit may take longer to come to
person only. This unit is not approved for towing or for
a complete stop.
weights in excess of the published maximum.
12. ALWAYS drive straight up and down inclines.
13. ALWAYS turn the power off when the unit is not in
use. This will not only extend the life of the charge in
the battery but will keep the unit from being
accidentally moved.
19. USE CAUTION when operating the unit in bad
weather or driving through water as moisture could
affect the control system or other parts of the unit
either temporarily or permanently.
20. OPERATOR must remain seated when the unit is
moving.
14. ALWAYS use a grounded receptacle. Use of a nongrounded receptacle could result in an electrical shock.
21. NEVER hose off your vehicle.
15. ALWAYS reduce speed when making a turn.
22. NEVER use your unit in a shower or steam room.
16. ALWAYS keep arms and legs within the confines of
23. NEVER charge batteries that may be frozen.
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Important Information Regarding Electromagnetic Interference (EMI)
It is very important that you read this information regarding the possible effects of electromagnetic interference (EMI) on
your vehicle.
Electromagnetic interference (EMI) refers to the effects that outside sources of electromagnetic energy (radio and
television broadcasts, CB radios, garage door openers, etc.) might have on the control systems of your vehicle. The
interference from these sources could cause the vehicle to release its brakes, move by itself, or to move in an unintended
direction. EMI could also result in permanent damage to the control system.
The sources of electromagnetic energy can be broadly classified into three types:
• Hand held short-range portable transceivers — These are transmitter/receivers with the antenna mounted directly
on the unit. Examples include: citizen band (CB) radios, “walkie-talkies”, security, fire and police transceivers, and
devices that transmit signals even when not in use.
• Medium range mobile transceivers — These usually have the antenna mounted outside of a vehicle or building.
Examples include police, fire, and ambulance and taxi transceivers.
• Long range transmitters and receivers — These usually have the antenna mounted on a tower. Examples include
commercial radio and television broadcasts and amateur (HAM) radios.
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Other types of hand-held devices like cellular telephones, laptop computers, AM/FM radios, and small appliances like hair
dryers or electric shavers may also generate electromagnetic energy, but it is such a small amount that, as far as we know,
no EMI problems should occur with these devices.
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the
strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in meters).
Resistance of a vehicle to a certain EMI intensity is commonly called its “immunity level.” A level of 20 volts/meter is a
generally achievable and useful immunity level against interference from radio wave sources (the higher the immunity level,
the greater the protection).
Your vehicle has been tested and found to meet the required immunity level for Electromagnetic Interference (20 v/m).
Report all incidents of unintended movement or unexpected brake releases to Electric Mobility’s customer service
department.
WARNING!
Even with an immunity level of 20 volt/meter, certain precautions must be followed to
ensure that your vehicle will not be affected by outside electromagnetic sources.
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Rascal AutoGo Owner’s Manual
Getting to Know Your Rascal AutoGo
Dash & Controls — The Rascal AutoGo is operated from the controls located on the dashboard and the Forward/
Reverse lever which controls the power folding/unfolding feature. Detailed descriptions of these controls are presented
in a separate part of this section (see “Controls” on page 14).
Serial Number — Each Rascal AutoGo is identified by a unique, 8-character Serial Number located on a label on the
inside of the tiller, behind the Battery Pack. When you first get your vehicle, remove the Battery Pack and write down the
vehicle’s Serial Number in the front of this manual (see page i) for future reference.
Tiller & Battery Pack — The front, steerable tiller directs the Rascal AutoGo into your desired direction of movement.
A removable Battery Pack is mounted on the front of the Tiller. This Battery Pack also contains the integral Battery
Charger. A separate Charger Power Cord is used to recharge the batteries from any 3-prong wall electrical outlet.
Seat — A removable, adjustable, padded seat provides riding comfort when using your Rascal AutoGo. Folding backrest
and armrests allow for compact storage.
Folding Chassis — The hinged, articulated chassis of the Rascal AutoGo allows it to automatically fold and unfold for
use and storage.
Drivetrain — A removable Drivetrain mounted at the rear of the chassis provides power to drive the Rascal AutoGo
vehicle and to power fold it. A self-contained parking brake has a manual release which allows the vehicle to be manually
pushed without operating the motor.
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Rascal AutoGo Owner’s Manual
Illustration 1 — Rascal AutoGo Components
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Initial Set-up
After receiving and unpacking your Rascal AutoGo use the following to initially set-up the vehicle. Set-up consists of
unfolding it from the flat-fold configuration, installing the Battery Pack, installing/setting the dashboard clock, and charging
the batteries.
Unfolding
The Rascal AutoGo is initially shipped in the flat fold configuration and must be unfolded for use. Unfold the Rascal
AutoGo according to the following:
• Raise tiller and dash to upright position
• Raise seat frame and lock into position using the Seat Frame Cams
• Install seat onto frame
• Raise seat backrest to driving position
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Rascal AutoGo Owner’s Manual
Charging Batteries
The Rascal AutoGo is equipped with two maintenance-free, airline approved, sealed 12V/15A batteries with an integral
automatic battery charger mounted in a detachable Battery Pack installed onto the front of the tiller. Because your
batteries may only have a partial charge when you first receive your vehicle, you may not experience full riding time until
you have fully charged them. Charging your batteries as specified in the following instructions will ensure maximum life,
power, and range.
It is recommended to charge your batteries:
• Upon initial receipt of your Rascal AutoGo
• For 6-8 hours (overnight) after extended use during the day
• Whenever the fuel gauge indicator goes into the red area (see page 17)
• The battery’s life expectancy may be shortened if batteries are left fully discharged for more than a day
Battery Pack and power cord connections are shown in Illustration 2.
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Illustration 2 — Battery Charging
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Charge the batteries as follows:
1. For your convenience, you can detach the Battery Pack from the Rascal AutoGo and move it to a 3-Prong Grounded
Electrical Receptacle. If you choose, you can also park the Rascal AutoGo near a 3-Prong Grounded Electrical
Receptacle without removing the Battery Pack.
WARNING!
Use of a non-grounded receptacle could result in an electrical shock.
2. Use the separate Charger Power Cord, included in kit with this Owners Manual, and plug it into the 3-Prong
Grounded Electrical Receptacle on the rear of the Battery Pack. Your Charger Power Cord is equipped with either a
110V or 220V plug. If you wish to purchase either cord for travel to different countries, contact the Customer
Service Department to purchase a cord for 220V (UK), 220V (Europe), 100V (Japan) locales.
3. Check that the LED on the rear of the Battery Pack is lit. This indicates that the Charger is recharging the batteries.
4. Normal charging time is generally 6-8 hours for fully discharged batteries.
5. Disconnect the Charger Power cord from the Battery Pack and wall outlet. We recommend that you keep the cord
in the storage pouch underneath the seat so it is readily available.
Note: Do not operate vehicle while charging.
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Installing the Battery Pack
After the batteries have been fully charged, you’ll be ready to install the Battery Pack into the Tiller. Install the battery
pack as follows (see Illustration 3).
1. Lift the Battery Pack by the handle and insert the
bottom of the Battery Pack into the bottom of the
Tiller. Line up the slot under the pack with the bar on
lower shelf of tiller.
2. Firmly push the top front of the Battery Pack into the
tiller until it “snaps” in place. Ensure that the (5) pin
tiller connector mates tightly with the connector of the
Battery Pack.
3. Make sure the handle on the battery pack is fully
returned to its seated position to lock the Battery Pack
in place.
Illustration 3 — Battery Pack Installation
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Adjusting Tiller Position
For your riding comfort, the Rascal AutoGo tiller can be
used in two positions.
To adjust tiller position:
• Lift Tiller Position Adjustment Knob to release tiller
lock
• Adjust tiller to preferred position
• Release knob to lock in place
This adjustment lever is shown in Illustration 4
Illustration 4 — Tiller Adjustment Lever
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Installing & Setting the Dashboard Clock
Your Rascal AutoGo comes with a removable, battery-powered, quartz clock that mounts directly in the dash. This clock
is packed separately to allow you to set it to your local time before installing in the dash.
Setting the Clock — Locate the bag containing items packed separately with the vehicle. Unwrap the clock from its
protective packing. If clock includes a small, plastic collar around stem, remove collar and push stem “in” to start clock.
Set clock to your local time by pulling stem out and turning to adjust hour/minute hands. Push stem in to start clock.
Installing the Clock — When you have set the clock to your correct, local time, you can install it in the dash of your
vehicle. Install the clock into the location adjacent to the Speed Control. The rubber gasket is sufficient to secure the
clock in place. Make sure the “12” faces “up.”
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Controls
The Rascal AutoGo includes the following controls (Illustration 5) used to operate the vehicle. Individual descriptions of
each control are presented in pages 15-18.
Illustration 5 — Controls
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Rascal AutoGo Owner’s Manual
Keyswitch
To turn power on, turn the key to the “On” position
(indicated by a solid black circle). To turn power off, turn
key to “Off” position (indicated by an open circle). The
Battery Gauge (Fuel Gauge) should be lit when the key is in
the “On” position.
Use of a key to turn the Rascal AutoGo on and off also
protects against unauthorized use of your Rascal AutoGo.
Battery Power Save Feature
The Rascal AutoGo is equipped with a power save feature
and, will shut down automatically in order to conserve
battery power when not operated for 10 minutes or more.
The vehicle can be turned on again by cycling the ON/OFF
keyswitch from ON to OFF and then ON again.
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Dial-A-Speed Knob
The Dial-A-Speed regulates the potential speed of the
Rascal AutoGo. We strongly recommend setting it at 2 or
3 until you feel confident with controlling your vehicle
properly. Turning the speed dial counter-clockwise
decreases the top potential speed. Turning it clockwise (up
to “10”) provides speed up to maximum potential speed.
Forward/Reverse Lever
To operate the Rascal AutoGo in the forward direction,
gradually squeeze the right side of the engager lever
towards the handle grip. To move in reverse, squeeze the
left side of the engager lever towards the handle grip. The
forward/reverse lever controls are proportional up to the
top speed of the setting of the Dial-A-Speed knob.
Gradually squeezing the lever allows smooth starts and lets
you fully control all speeds with one lever. The engager
lever is also used for power fold/unfold the vehicle (see
“Automatic Folding and Unfolding“ on page 24).
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Battery Gauge (Fuel Gauge)
The Rascal AutoGo includes an illuminated Battery Gauge
that provides a visual indication of the electrical charge in
the Battery Pack. It consists of 10 different LED bars (3
red, 4 amber and 3 green), that are lit in accordance with
the state of battery charge.
• If all bars are lit — indicates Battery Pack is fully
charged
• If only red and amber bars are lit — indicates Battery
Pack charge is low
• If only red bars are lit or flashing — indicates Battery
Pack requires immediate recharging
The Battery Gauge also functions as a Status Indicator to
troubleshoot and identify problems with the Rascal AutoGo
or controller. If Battery Gauge is flashing, see “Controller
Fault Codes” on page 48.
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Horn
Pressing the horn button on the dash sounds the horn to
alert pedestrians of your approach. You may also find it
helpful to use it when rounding blind corners or going in
reverse.
Light Switch
Depress the switch button to turn the headlight ON.
Depress the switch button again to turn the headlight OFF.
Clock
For convenience, the dash of the Rascal AutoGo includes a
battery-powered, analog clock displaying the current time
of day. Instructions to set the time and install the clock are
provided in the “Initial Set-up” section of this manual (see
page 13). Instructions to replace the clock battery are
provided in the “Maintenance” section of this manual (see
page 38).
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Rascal AutoGo Owner’s Manual
Operating the Rascal AutoGo
Once you’ve become familiar with the Rascal AutoGo components, controls, and have charged the Battery Pack, you can
use the following section to operate it. This section presents instructions for getting on and off your vehicle, as well as
driving it. It also details pushing it in freewheel mode and pulling it in freewheel mode.
If you are unsure of how to operate your Rascal AutoGo vehicle, go back to the previous section before attempting any
use.
Daily Use
The following describes using your Rascal AutoGo during general, daily operation, including:
• Transferring On & Off
• Driving
• Freewheel Operation
Additional information, including automatic folding/unfolding and disassembling the Rascal AutoGo for transport and
storage is presented in a subsequent section (see page 24).
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Rascal AutoGo Owner’s Manual
Transferring On or Off the Vehicle
Your Rascal AutoGo has been designed to make transferring on and off the vehicle as easy as possible.
WARNING!
Make sure key switch is either in the OFF position or the key is removed before
transferring ON or OFF the vehicle.
Use the following recommendations to assist you in making a more comfortable transfer.
• The Dash can be lifted up away from the tiller for greater clearance when getting on or off.
• Use the Tiller Adjustment Knob to move Tiller away from seat for ease of transfer.
• Lift the folding armrests of the seat up and out of your way. Be sure to move them down into the riding position
before operating the Rascal AutoGo.
Driving
Once seated on your Rascal AutoGo vehicle, driving is as simple as using the Engager Lever to move forward or reverse
and steering in the desired direction. Before driving the Rascal AutoGo vehicle, however, you should keep in mind the
following recommendations.
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1. Tiller and dash are locked in position, facing the
operator.
2. Frame Pivot Lock is engaged.
3. Seat is locked onto frame. Check latching lever.
4. Drivetrain is properly aligned and connected to frame.
5. Drivetrain clicks into position and locked.
6. Parking brake engaged. Check Brake Lever. Should be in
“UP” position.
7. Armrests are lowered into driving position.
WARNING!
If any of these items are questionable, DO NOT OPERATE! Check before driving.
Adverse conditions may cause accidents or injuries.
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Speed Settings
The overall forward/reverse speed range of the vehicle is selected from
the Speed Control knob on the dash. Lower settings result in slower
speeds. Higher settings provide faster speeds.
When first operating your vehicle, select slower settings until you feel
comfortable.
Inclines
ALWAYS lean forward when traveling up inclines for greater
stability.
If vehicle stops on an incline, DO NOT attempt to continue climbing.
We do not recommend stopping on an incline.
If vehicle stalls on an incline, back down with the speed set at “slow” and
in one continuous movement. DO NOT start and stop.
Cornering & Turning
ALWAYS reduce speed when making a sharp turn or going around a
corner.
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Curbs and Small Obstacles
ALWAYS climb or go down small obstacles slowly to avoid damage to
the vehicle.
DO NOT attempt to ride over curbs or any other obstructions
higher than 1 inch (2.54 cm).
Freewheel Operation
The Rascal AutoGo features a “freewheel” mode to allow it to be
pushed by hand (manual operation). To activate manually, turn the key
switch OFF and locate the brake release lever under the rear cover
on teh right side. Push lever down to disengage the brake release.
Move lever up to reengage the brake. When your vehicle is in manual
mode, brakes will not operate.
WARNING!
Never sit in vehicle if it is in “freewheel”
mode on an incline.
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Rascal AutoGo Owner’s Manual
Automatic Folding and Unfolding
A key feature of the Rascal AutoGo is the ability to automatically fold and unfold it for ease of transport, storage, and use.
The benefit is one can fold their vehicle without any bending or lifting. Instructions to automatically fold and unfold the
Rascal AutoGo are provided in this section.
Folding Instructions
The Rascal AutoGo can be folded to a compact, vertical
package when not in use for transport, or storage. Under its
own power, the Rascal AutoGo can be moved out of the way.
Use the following procedure to quickly fold the Rascal
AutoGo into its vertical folded position. Folding is illustrated
in Illustrations 6-9.
1. While standing on the side of the unit, fold seatback
down, as shown in Illustration 6.
WARNING!
DO NOT attempt to Power Fold
your vehicle while seated on it.
Illustration 6 — Folding Seatback Down
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Rascal AutoGo Owner’s Manual
2. Pull Dash Release up and lift dash to upright position to engage wheel locks onto front wheels, see Illustration 7.
3. Position yourself on the right side of the Rascal AutoGo. Press the foot lever, as shown in Illustration 8, to retract the
frame lock.
Illustration 7 — Dash Release Lever
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Illustration 8 — Foot Release & Frame Lock
Rascal AutoGo Owner’s Manual
4. Before releasing the foot release lever, lean the tiller forward slightly to start the folding sequence. Remove your foot
from foot release lever. Make sure the main frame is above the pivot lock and you are ready to automatically power
fold the vehicle.
5. Pull the right side Engager lever to activate drive motor and initiate fold. The Rascal AutoGo will automatically fold
under its own power and stop.
WARNING!
Folding the vehicle presents a pinch hazard! Be sure to keep hands, body, clothing, jewelry,
etc., free from pinch points to avoid accidents or injuries.
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Illustration 9 — Folding Operation
6. When fully folded, latch the frame and tiller together by pressing the tiller back against the main frame, see
Illustration 9.
7. When folded, lower the dash to release the front wheel locks.
8. Using engager levers, you can operate the Rascal AutoGo forward/backward, as needed.
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WARNING!
When moving vehicle in power folded position, use extreme care to avoid tripping or
colliding with yourself, others, or other vehicles.
Unfolding Information
Follow these instructions and refer back to illustrations 6-9 to unfold the vehicle using the power unfold feature:
IMPORTANT!
Before attempting to unfold, make sure there is adequate clearance to the rear of the
vehicle to accommodate unfolding.
1. Use keyswitch to turn vehicle “On” and position dash into upright, vertical position by pulling the dash release up and
lifting dash to upright position.
2. Release tiller and frame latch, as shown in Illustration 9.
3. Push right side engager lever to activate motor to automatically unfold the vehicle.
4. Pull Dash Release to lower dash to driving position. Raise seat back to driving position.
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Flat Folding and Unfolding
As an added convenience, the Rascal AutoGo can be manually folded flat for storage or transport. When folded flat, the
Rascal AutoGo can be easily stored in a car trunk, under your bed, or in a storage compartment.
To flat fold the Rascal AutoGo:
• Turn power “OFF.” If desired, seat can be removed for
more compact storage.
• Flatten seat frame by:
— Rotating Seat Frame Cams by pushing cam
handles down until they lock,
— Lifting the seat frame up,
— Pulling seat frame and lifting crossover strap up
until seat frame collapses to the rear. Rear cams
will return to original position
• Pull Dash Release lever and lift dash to upright
position. Then, lower tiller onto frame, as shown in
Illustration 10.
• Unit can be secured by engaging frame straps located
on either side of bag.
Illustration 10 — Flat Fold (shown with seat on)
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To unfold the Rascal AutoGo after being folded flat:
• Raise tiller and dash to upright position
• Pull dash release lever and return dash to driving
position
• Raise seat frame and lock into position using the Seat
Frame Cams
• Re-install seat (if removed)
Unfolding is shown in Illustration 11. Make sure to test
before riding.
Illustration 11 — Unfolding Flat Folded Vehicle
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Disassembly & Re-Assembly
In addition to easily folding and unfolding, the Rascal AutoGo can be quickly and easily disassembled for storage or
transport, then re-assembled when needed. Instructions to take your Rascal AutoGo apart and put it back together are
presented in this section.
Taking the Rascal AutoGo Apart
Taking the Rascal AutoGo apart involves removing the seat
and Battery Pack, flattening the seat frame, and removing
the drivetrain. Instructions to disassemble the Rascal
AutoGo appear in the following.
1. Turn power “OFF.” Fold seat back down.
2. Pull seat latch bar on rear underside of seat. Lift rear of
seat, and slide seat forward to disengage from the frame
(see Illustration 12).
Illustration 12 — Seat Removal
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3. Lift Battery Pack handle up and pull forward to remove
Battery Pack from tiller.
4. Flatten seat frame as shown in Illustration 13, by:
— Rotating seat Frame Cams by pushing cam handles
down until they lock,
— Lifting the rear of seat frame up,
5. Pull Rear Frame back and lift crossover strap up until
seat frame collapses to the rear.
6. Rear cams will return to original position
7. Lift Dash Release and lower tiller onto frame.
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Illustration 13 - Flattening Seat
Rascal AutoGo Owner’s Manual
8. The Quick Release Drivetrain lever is located at the rear, underneath the frame. Push the red Quick Release
Drivetrain Lever with your thumb, as shown in Figure 14. While the lever is pushed, lift rear of the scooter using the
crossbar located in front of release lever. The drivetrain will automatically disconnect and remain on ground, as
shown in Figure 15.
Illustration 14 - Quick Release Drivetrain Lever
Illustration 15 - Remove Quick Release Drivetrain
WARNING!
Do not push the Drivetrain Quick Release Lever while lifting or transporting scooter.
This may result in injury or damage to scooter.
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Re-assembling the Rascal AutoGo
Putting the Rascal AutoGo back together involves re-attaching the drivetrain, re-positioning the tiller and dash, raising &
locking the seat frame, installing the seat, and installing the battery pack for driving operation. Instructions to re-assemble
the Rascal AutoGo are provided in this section.
1. Place drivetrain on firm, level surface with drivetrain
kickstand facing the front of the Rascal AutoGo.
2. Position rear of frame over top of drivetrain so that slots
in the rear of the frame align with struts of the drivetrain,
as shown in Illustration 16. Lower rear frame onto
drivetrain, then release. Push down on rear of frame until
drivetrain clicks into position.
Illustration 16 - Align Rear Frame to Drivetrain Frame
WARNING!
Removing or replacing Quick Release Drivetrain may present a pinch hazard. To avoid
accidents or injuries be sure to keep hands free from labeled pinch points.
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3. Check brake lever is in the locked position (See page 23). Make sure the scooter cannot be moved with the ignition
off. Fuel Gauge will flash on & off if Brake is in push mode and key is “On”.
4. Position tiller into one of two preferred driving positions.
5. Pull seat frame up into position, making sure crossover bar seats onto folding chassis. Seat Frame Cams will rotate up
to lock in position.
6. Replace seat onto frame, making sure latch locks in place.
7. Install Battery Pack into front of tiller (see “Installing the Battery Pack” on page 11).
8. Lower dash to driving position.
9. Turn key to “ON” position. If no power or fuel gauge is flashing, check connection at drivetrain or confirm that brake
lever is in drive mode.
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Transporting the Rascal AutoGo
By Car — To transport your disassembled Rascal AutoGo by car, place each of the components into the trunk, being
careful not to scratch or mark any of the finished surfaces. If you need assistance lifting weights, consider asking
Electric Mobility’s Customer Service Department or your authorized service center about the Power Trunk Lift. This
device will assist you in transporting your Rascal AutoGo by transferring these components in and out of your trunk
with very little effort. (See “Specifications” for more information on weights).
By Airplane — To transport your Rascal AutoGo on an airplane, we recommend that you notify your airline of your
mobility vehicle at least 24 hours prior to departure through your travel agent or in person. Ask your airline or your
travel agent whether they will need to disassemble the Rascal AutoGo or whether they plan to load and store it on the
plane without disassembly. Ask specifically where and with whom you should drop the unit off and where and with
whom you should retrieve it at your destination.
Note: Your Rascal AutoGo is equipped with sealed lead acid batteries. These batteries are approved by the Federal
Aviation Authority (FAA) for air travel.
Remember to bring this manual with you as a reference on your trip. Your manual will assist you in disassembling and
re-assembling your Rascal AutoGo if required.
Prior to leaving the airport, remember to test the Rascal AutoGo when first getting on it. Direct any questions to the
airline personnel if the unit does not work as it did prior to transportation.
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If traveling outside of the United States, you may require a different charger power cord for your battery pack. Contact
Customer Service or your authorized service center can help you answer these questions and supply you with the
appropriate charger cord you may require.
WARNING!
This vehicle does not meet Federal Safety Standards for motor vehicle seating. Do not
sit, nor permit anyone else to sit, in the seat of the Rascal AutoGo during transportation in
a motor vehicle as this poses a significant risk of bodily injury or even death.
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Maintenance
This section presents information to keep your Rascal AutoGo in peak operating condition, including:
• Preventative Maintenance
• Troubleshooting
• Parts Ordering Procedure
Your Rascal AutoGo requires only minimal maintenance and by setting time aside each month for careful inspection and
checking items included in this section, you can be assured of a long, useful life of your Rascal AutoGo vehicle.
Preventative Maintenance
Performing periodic preventative maintenance on your Rascal AutoGo will ensure long, useful operational life as well as
identifying any potential problems that may occur that might effect safe use and operation of the vehicle. Maintenance
topics are presented in the following.
Frame Inspection
Periodically inspect the folding frame of the vehicle for cracks, fractures, or other
damage. Any cracks/fissures should be noted and the vehicle removed from
service.
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WARNING!
DO NOT use vehicle if frame damage is present. Severe personal injury may result.
Additionally, check conditions of reflectors mounted on frame. Replace any
missing or damaged reflectors to maintain proper visibility.
Headlight
Although the headlight of the dash uses a long-life halogen bulb, it may burn out,
especially if left on for a long period of time, and require replacement.
Replacement involves removing top cover of the dash, removing the burned-out
bulb, installing the replacement, and replacing the dash cover. Replacement bulbs
are available directly from Electric Mobility Corp., or from your authorized
service center.
Note: Headlight is a 24V 5W unit and is generally not available at local supply
stores.
Lubrication
Under normal operating conditions, the Rascal AutoGo requires no special
lubrication or grease. The drivetrain gearbox is a sealed unit. Bearings, joints,
fasteners and other moving parts are protected by self-lubricating components so
periodic lubrication is generally not necessary.
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Due to environmental conditions, movement may become stiff and difficult. If
movement becomes difficult, use of a spray lubricant can be used to restore easy
movement. Use a spray lubricant such as WD-40. Use lubricant sparingly and
avoid contact with vinyl or painted surfaces.
Tires
Front and rear tires of the Rascal AutoGo are foam-filled and do not require air
pressure. Tires should, however be checked periodically for damage, cuts, flatspots, or excessive tread wear. Damaged tires should be replaced.
Electrical Connections
Check wiring connector at the drivetrain to make sure that a tight connection is
made. If Battery Pack terminals (both terminals within tiller and recharger plug
terminals) are corroded, disconnect Battery Pack and clean all connections with a
soft wire brush. Re-connect leads and apply a protective coating (e.g., petroleum
jelly, etc.) to prevent corrosion.
Hardware Inspection
Check and make sure all fasteners are present and secure.
Cleaning Instructions
Wash your Rascal AutoGo with a sponge using household detergent diluted in
warm water to clean all components. Wipe excess soapy water from the vehicle
using a clean damp cloth. Avoid getting any water on the electrical components
(i.e., connectors, switches, Battery Pack terminals, etc.).
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Polishing
Polish all plastic components to help protect them from scratches and a dull
finish. This can be done by using a non-abrasive auto polishing material available
at your local automotive parts dealer or local department store (automotive
section). Make sure to clean the surface first with an auto body cleaner using a
soft cotton cloth and dry before polishing. To bring out the shine, follow the
manufacturer’s instruction on the polishing material.
Cable Adjustment
The cable that actuates the front wheel lock used in folding up the vehicle
includes an adjustment to keep cable under proper tension. This adjustment is
shown in Illustration 17. Turn counter-clockwise to loosen and clockwise to
tighten.
When dash pivoting and/or front wheel lock operation is too tight or too loose,
adjust cable tension accordingly. A small, open-ended hex wrench can be used on
the turnbuckle.
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Illustration 17 — Cable Turnbuckle Adjustment
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Drivetrain
The parking brake of the drivetrain includes an adjustment setscrew for the brake
pad.
If brake starts to squeal, tighten setscrew. Brake nut should be set 1/6" (1.5 mm)
from brake pad. Periodically clean dirt in brake pad by blowing dirt out with air
pressure hose.
If brake release lever becomes difficult to move, lubricate with a light oil or spray
lubricant. Be careful not to get oil onto the brake pad.
Seat Frame Cams
The two cams on the seat frame may require periodic tightening to ensure
positive, locking action. Adjustment is from beneath using a slotted ball detent.
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Replacing Clock Battery
After time, the dash clock may begin to lose time, or stop, when the battery runs
down. The battery is easily replaced by removing the clock from the dash, prying
open the clock’s case, and inserting a new battery. Battery location is shown in
Illustration 18. Use the following to replace the clock battery.
Illustration 18 — Replacing Clock Battery
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Battery Types: SR626SW, UCC 377, Ray-O-Vac RW329
1. Remove clock from the dash by gently prying the edge of the clock from the
dash.
2. Use a small screwdriver to open the case by inserting the screwdriver blade
into the notch on the back cover. Gently twist blade so that the back cover
comes off.
3. Slide the metal battery cover plate aside and remove battery.
4. Install new battery with positive pole (+) facing outwards. Slide battery cover
back in place over new battery.
After replacing battery, make sure time setting is correct before replacing clock
into dash.
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Troubleshooting Guide
This table is only a guide to aid you in getting your vehicle operating, should you have any problems. If you are unable to
get your vehicle operating, call either Electric Mobility Customer Service toll free number located at the front of this
manual or your local Authorized Service Center.
Symptom
Possible Cause
Solution
Unit does not move
1.
2.
3.
4.
Keyswitch not “ON”
Manual release in ‘Push Mode’
Battery power low
Drivetrain not connected to frame
5. Vehicle shuts down to conserve battery
Vehicle feels wobbly
when driven
Range less than expected
1.
2.
3.
4.
Turn keyswitch to “ON”
Lift brake lever to ‘Ride Mode’
Recharge batteries
Push down on frame until drivetrain
clicks into place.
5. Cycle keyswitch
1. Tire damaged
2. Seat is loose
1. Replace tire
2. Check seat for loose hardware or
damage and assure latch is closed
around seat frame
1. Charging too infrequently
2. Defective or worn out battery
1. Charge unit more often
2. Load test batteries. If necessary
replace
3. Allow batteries to reach room
3. Cold weather reduces battery life
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4. Defective charger
Erratic behavior when
engager operated
1. Faulty engager
2. Defective wiring harness
Battery Pack LED not lit
1.
Cord not properly plugged-in
2. Faulty charger
Brake squeals
1. Setscrew loose
2. Dirt in brake pad
Brake release lever
sticks
Stiffness in steering
temperature and then fully recharge
4. Contact Electric Mobility or your
Authorized Service Center
1. Contact Electric Mobility or your
Authorized Service Center
2. Replace harness
1. Verify cord correctly plugged-in at
both Battery Pack and electrical
outlet
2. Contact Electric Mobility or your
Authorized Service Center
1. Tighten setscrew - Brake nut should
be set 1/6" from brake pad
2. Blow dirt out with air pressure hose
1. Rust and corrosion
1. Spray ball detent area with lubrication
oil. Be careful not to get oil onto the
brake pad
1. Possible grime build up
2. Bearings in head tube worn
1. Lubricate bearings
2. Replace bearings
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Controller Fault Codes
In addition to the troubleshooting information in the previous section, the controller used in the Rascal AutoGo provides
diagnostic information through means of a Fault Code Display that appears on the Battery Gauge. When a fault is
detected, selected segments of the Battery Gauge will light to indicate the faults. Codes and faults are listed in the
following.
Battery Gauge LED Segment Lit
1
2
3
4&5
6
7
8
9
10
Meaning and What To Do
Battery needs recharging or bad connection with battery. Check connections,
recharge battery.
Bad motor connection. Check all connections between controller and motor.
Short circuit between motor and battery connection. Contact authorized service
facility.
(not used)
Controller inhibited from operation. Disconnect battery charger.
Throttle fault. Engager levers must be in neutral (centered) position before
vehicle is turned on. Switch vehicle off, center levers, and switch back on.
Controller fault. Check all connections.
Bad parking brake connection. Check parking brake and motor connections.
Excessive voltage detected at controller. Check battery connections.
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Parts Ordering Procedures
To help us serve you as quickly as possible have your phone number, vehicle serial number or your order number ready
when you call.
When ordering parts, please have your method of payment ready (i.e., credit card number and expiration date, check,
etc.). All parts are shipped UPS Ground. Alternate shipping arrangements may be made for an additional charge based on
weight and destination (i.e. UPS Next Day, UPS 2nd Day, etc.).
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Accessories
Your Rascal AutoGo can include several useful accessories to make your riding experience more enjoyable, convenient,
and easier. These accessories can include:
•
•
•
•
•
•
•
•
•
•
•
•
•
Electric Trunk Lift
Trunk Lift Bracket
AutoRack - Vehicle Carrier
Storage Bags
Vehicle Cable Lock
Portable Ramps
Cane, Crutch, and Oxygen Tank Holders
Threshold Ramps
Safety Flag & Holder
Taillights
Seat Belts
Charger Cords for Different Countries
Weather Cover
These accessories are available separately and come with complete instructions for installation and use with your vehicle.
Contact your Customer Service representative for further information.
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Specifications1
Electrical:
Dimensions:
Length
Width
Height
Folded, Vertical
Folded, Horiz., w/Seat
Folded, Horiz., w/o Seat
Wheelbase
Ground Clearance
Footroom
41-42” (104-106 cm)
21” (53.3 cm)
37” (94 cm)
38” (96.5 cm) H x 21” (53.3 cm) W x 22” (55.8 cm) L
23” (58.4 cm) H x 21” (53.3 cm) W x 38” (96.5 cm) L
21” (53.3 cm) H x 21” (53.3 cm) W x 38” (96.5 cm) L
30.5” (77.4 cm)
2” (5 cm)
15” 38.1 cm) L x 5” 12.7 cm) W
Weights:
Frame
Battery Pack
Drivetrain
Seat
45 lb. (20.4 kg)
22 lb. (9.9 kg)
24 lb. (10.8 kg)
15 lb. (6.8 kg)
Performance:
Speed 2
Range 2
Turning Radius
Hill Climbing
Weight Capacity
Batteries
Battery Charger
Charger Cord Length
Controller
Two: 12V/15Ah
2A
3’ (91.4 cm)
Digital with programmable slow mode
Construction:
Frame
Dash
Drivetrain
Front Wheels
Rear Wheels
Seat
Seat Height
Seat Width
Two Piece, die-cast aluminum (chassis and footplate)
Aluminum with internal controller and dash wiring
Single motor, rear wheel differential drive with
automatic parking brake
Two 7” (17.7 cm) x 1 3/4” (4.4 cm) Foam Filled
Two 9” (22.8 cm) x 3” (7.6 cm( Foam Filled
Lightweight, detachable folding padded seat with vinyl
upholstery
21 1/4” (52 cm)
18” (45.7 cm)
1
4.2 mph (6.75 km/h)
Up to 10 miles (16 km)
35” (89 cm)
12°
300 lb. (136 kg)
Due to continuous efforts to improve product design, specifications may
change and products may vary slightly from photos throughout this manual.
2
Range and speed vary with driving circumstances
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Warranty
The Rascal Company, warrants the vehicle, other than its component battery or batteries, to be free from defects in
materials and workmanship for a period of one (1) year from the date of purchase. If, within such warranty period, any
such product shall be proven to The Rascal Company, satisfaction to be defective, such product shall, at option, be
repaired or replaced. Sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/
or replacement. This warranty includes parts and labor for one year and travel for 30 days. For warranty service, please
contact The Rascal Company, at: 1-800-743-1302.
LIMITATIONS AND EXCLUSIONS
The foregoing warranty shall not apply to products subjected to negligence, accidents, improper operation, maintenance
or storage, commercial, institutional, or service use other than normal application, or to products damaged by reason of
repairs or modifications made to any product without the specific written consent of The Rascal Company, or products
damaged by circumstances beyond The Rascal Company, control. The foregoing warranty is exclusive and in lieu of all
other express warranties, implied warranties, if any, including but not limited to the implied warranties of merchant ability
and fitness for a particular purpose. The warranty shall not extend beyond the duration of the express warranty provided
herein. The Rascal Company, shall not be liable for any consequential or incidental damages whatsoever.
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