Use & Care Guide Guide d’utilisation et d’entretien ELECTRONIC DRYER SÉCHEUSE ÉLECTRONIQUE Para obtener acceso al Manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite: www.maytag.com. If you have any problems or questions, visit us at www.maytag.com Pour tout problème ou question, consulter www.maytag.ca W10494218A W10494225A - SP TABLE OF CONTENTS TABLE DE MATIÈRES DRYER SAFETY........................................................................................2 ACCESSORIES........................................................................................4 CHECK YOUR VENT SYSTEM FOR GOOD AIR FLOW.............5 CONTROL PANEL AND FEATURES..................................................6 CYCLE GUIDE..........................................................................................8 USING YOUR DRYER......................................................................... 10 CYCLE STATUS INDICATORS.......................................................... 12 ADDITIONAL FEATURES ................................................................... 12 DRYER CARE......................................................................................... 13 TROUBLESHOOTING......................................................................... 15 WARRANTY............................................................................................ 18 ASSISTANCE OR SERVICE.............................................. Back Cover SÉCURITÉ DE LA SÉCHEUSE......................................................... 19 ACCESSOIRES..................................................................................... 21 VÉRIFICATION D’UNE CIRCULATION D’AIR ADÉQUATE POUR LE SYSTÈME D’ÉVACUATION............................................. 22 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES............. 23 GUIDE DE PROGRAMMES.............................................................. 25 UTILISATION DE LA SÉCHEUSE..................................................... 27 TÉMOINS LUMINEUX DE PROGRAMME.................................... 29 CARACTÉRISTIQUES SUPPLÉMENTAIRES............................... 30 ENTRETIEN DE LA SÉCHEUSE....................................................... 31 DÉPANNAGE.......................................................................................... 33 GARANTIE............................................................................................... 39 ASSISTANCE OU SERVICE..................................Couverture arrière DRYER SAFETY 2 IMPORTANT: When discarding or storing your old clothes dryer, remove the door. 3 ACCESSORIES Customize your new washer and dryer with the following genuine Maytag accessories. For more information on options and ordering, contact your dealer, call us at 1-800-901-2042, or visit: www.maytag.com/accessories. In Canada, call 1-800-807-6777, or visit: www.maytag.ca 15" Pedestal Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage. Stack Kit If space is at a premium, the stack kit allows the dryer to be installed on top of the washer. 4 Worksurface The worksurface bridges the washer and dryer, and provides a convenient working and storage area. CHECK YOUR VENT SYSTEM FOR GOOD AIR FLOW Maintain good air flow by: n Cleaning your lint screen before each load. n Replace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material. n Use the shortest length of vent possible. n Use no more than four 90° elbows in a vent system; each bend and curve reduces air flow. Good Better Good air flow Along with heat, dryers require good air flow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions. The venting system attached to the dryer plays a big role in good air flow. Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer. n Remove lint and debris from the exhaust hood. n Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check. n Clear away items from the front of the dryer. Use Sensor cycles for better fabric care and energy savings Use the Sensor Cycles to provide the most energy savings and enhanced fabric care from the dryer. During Sensor Cycles, drying air temperature and moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. Use the NORMAL dryness level to provide optimal energy savings. With Timed Dry, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack. Tips for getting the best performance from your steam dryer n Results may vary depending on fabric. 100% cotton garments with wrinkle-free finish may yield better results than those without. 100% cotton items may require additional touching up after cycles that use steam. n Use of fabric softener sheet is not recommended with cycles that use steam. It may cause temporary staining on clothes. n Cycles that use steam are not recommended for items that have been starched. Wash any starched or new garments prior to using cycles that use steam. n The Refresh Cycle is best for reducing light wrinkles from loads left in the dryer too long. n The Custom Refresh Cycle (on some models) is best for smoothing out wrinkles and reducing odors from loads consisting of one to 9 dry items of wrinkle-free cotton, cotton-polyester blend, common knits, and synthetic garments. 5 CONTROL PANEL AND FEATURES Not all features and cycles are available on all models. 10-Cycle Models 5 4 2 6 7 6 7 1 3 NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name. 9-Cycle Models 5 4 2 1 3 1 POWER/CANCEL 3 START 2 CYCLE CONTROL KNOB 4 TIMED DRY ADJUST for TIMED CYCLES 6 Touch to turn the dryer on and off. Touch to stop/cancel a cycle at any time. Use your dryer’s cycle control knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles. Touch and hold until the LED comes on to start a cycle, or touch once while a cycle is in process to pause it. Use + and – with Timed Cycles to increase or decrease the length of a Timed Dry or Rapid Dry cycle. 5 LED DISPLAY AND SETTINGS Steam Boost Steam Boost adds steam to the end of the Heavy Duty, Bedding, Normal, or Garments cycle to help smooth wrinkles. Steam Boost can be used with High or Medium heat settings. When you select a cycle, its default settings will light up and the Estimated Time Remaining (for Sensor Cycles) or actual time remaining (for Timed Cycles) will be displayed. Touch the setting names next to the display to adjust settings. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles. Damp Dry Signal Touch to select the Damp Dry Signal. When selected, a series of beeps will sound when the load is damp, but not completely dry. This will allow you to take clothes out of the load that do not need to dry completely. This option is available on Heavy Duty, Normal, Bedding, and Delicates cycles. Temperature When using Timed Cycles or Custom Refresh, you may select a dry temperature based on the type of load you are drying. Use the warmest setting safe for the garments in the load. Follow garment label instructions. NOTE: Sensor Cycles use a preset temperature that is not adjustable. Cycle Signal Use this to turn the signal indicating the end of a drying cycle on or off. NOTE: You may also turn off the tones that sound when a feature, setting, or option is touched. Touch and hold Cycle Signal for about one second to turn sounds on or off. Dryness Level You may adjust the Dryness Level on Sensor Cycles (except for the Sanitize cycle), if desired. NOTE: Dryness Level is for use with Sensor Cycles only. Wrinkle Prevent If you will be unable to remove a load immediately, touch Wrinkle Prevent to add up to 120 minutes of periodic tumbling to help reduce wrinkling. On some cycles, you may select the “With Steam” setting to add a short steam cycle after 60 minutes to help smooth out wrinkles. Garments This setting allows you to enter the number of items you are placing in the dryer for the Custom Refresh cycle. The number of items determines the cycle time. 6 OPTIONS Use to select available options for your dryer. Not all cycles and options are available on all models. Control Lock Use to lock the controls of the dryer and avoid an accidental change in cycle options or preferences during a drying cycle. NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK for at least 3 seconds. 7 CYCLE STATUS LIGHTS The indicator bar on the right side of the control will let you know what stage of the drying cycle is in process. For more information on each stage, see “Cycle Status Indicators.” Drum Light Touch to turn the LED drum light on or off. The light will also turn on when the door is open, and turn off automatically after about 5 minutes. Reduce Static Touch to add the Reduce Static option to selected Sensor cycles (see “Cycle Guide”). The dryer will automatically tumble, pause, and introduce a small amount of moisture into the load to help reduce static. This option adds approximately 8 minutes to the total cycle time. 7 CYCLE GUIDE — SENSOR CYCLES Settings and options shown in bold are default settings for that cycle. Not all features and cycles are available on all models. Not all settings and options are available on each cycle. Use Sensor Cycles for better fabric care and energy savings The dryer senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level. Use the NORMAL dryness level to provide optimal energy savings. Items to dry: Cycle: Drying Temperature: Dryness Level: Default Time: Available Options: Cycle Details: Heavyweight items Heavy High More40 Damp Dry Signal such as towels or Duty Normal Wrinkle Prevent† heavy work clothes Less Reduce Static Steam Boost Offers stepped drying starting with High heat followed by Medium heat for enhanced fabric care and energy savings. Work clothes, casual Normal Medium More38 Damp Dry Signal wear, mixed cottons, Normal Wrinkle Prevent† sheets, corduroys Less Reduce Static Steam Boost Uses Medium heat to dry large loads of mixed fabrics and items. Normal is the preferred energy cycle. Shirts, blouses, Wrinkle Control Low More33 Damp Dry Signal permanent press, Normal Wrinkle Prevent† synthetics, Less Reduce Static lightweight items Uses a stepped drying temperature from Medium to Low for improved moisture removal and enhanced fabric care. Undergarments,Delicates Extra Low blouses, lingerie, performance wear Uses Extra Low heat to gently dry delicate items. More28 Damp Dry Signal Normal Wrinkle Prevent† Less Reduce Static Large loads Sanitize High More 1:10 Wrinkle Prevent† of heavyweight items This is a long cycle with high heat, which has been proven to reduce household bacteria. This cycle is not recommended for all fabrics. Use for large loads of heavyweight fabrics. Jackets, comforters, Bedding Medium More 55 Damp Dry Signal pillows Normal Wrinkle Prevent† Less Steam Boost Use for drying large, bulky items; do not overfill dryer drum. Partway through the cycle, the signal will sound for 2 minutes to indicate when it is time to rearrange items for optimal drying. You may select the “With Steam” setting to add a short steam cycle after 60 minutes. This is available only with High and Medium Drying Temperature settings. † Load Size Recommendations For best results, follow the wet load size recommendations noted for each cycle. Small load: Fill the dryer drum with 3–4 items, not more than 1/4 full. 8 Medium load: Fill the dryer drum up to about 1/2 full. Large load: Fill the dryer drum up to about 3/4 full. Do not overload. Items need to tumble freely. CYCLE GUIDE — TIMED CYCLES Settings and options shown in bold are default settings for that cycle. Not all features and cycles are available on all models. Not all settings and options are available on each cycle. Adjusting drying time on Timed Cycles Selecting the Drying Temperature When you select a Timed Cycle, the default time appears in the display. Use the + and – buttons to increase or decrease the time in 1-minute increments. Touch and hold to change the time in 5-minute increments. The maximum dry time is 100 minutes. A High heat setting may be used for drying heavyweight items such as towels and work clothes. A Low to Medium heat setting may be used for drying medium-weight items such as sheets, blouses, dresses, underwear, permanent press fabrics, and some knits. Use a no heat (air dry) setting for foam, rubber, plastic, or heat-sensitive fabrics. Line dry bonded or laminated fabrics. NOTE: If you have questions about drying temperatures for various loads, refer to the care label directions. Items to dry: Cycle: Drying Temperature: Default Time: Available Options: Cycle Details: Any load Timed Dry High40 Wrinkle Prevent† NOTE: Select Air Medium Only to dry foam, Low rubber, plastic, or Extra Low heat-sensitive Air Only fabrics. Use to dry items to a damp level for items that do not require an entire drying cycle. Select a drying temperature based on the type of fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting. Small loads and Rapid Dry High18 Wrinkle Prevent† sportswear Medium Low Extra Low Air Only For small loads of 3–4 items. You may select the “With Steam” setting to add a short steam cycle after 60 minutes. This is available only with High and Medium Drying Temperature settings. † CYCLE GUIDE — STEAM CYCLES Settings and options shown in bold are default settings for that cycle. Not all settings and options are available on each cycle. Steam cycles are designed for use with dry loads to loosen wrinkles, reduce odors, and refresh fabrics. Items to refresh: Cycle: Drying Temperature: Default Time: Available Options: Cycle Details: Shirts, blouses, Refresh Medium15 Wrinkle Prevent and slacks Reduce Static Use to reduce light wrinkles from loads left in the dryer too long. Do not add dryer sheets. Mixed Loads Custom High 16–25 Wrinkle Prevent† Refresh Medium depending Reduce Static (on some on number models) of garments selected Use to smooth out wrinkles and reduce odors from loads consisting of one to 9 dry items of wrinkle-free cotton, cotton-polyester blend, common knits, and synthetic garments. Select 1-3, 4-6, or 7-9 garments. The time will adjust with your selection. † You may select the “With Steam” setting to add a short steam cycle after 60 minutes. This is available only with High and Medium Drying Temperature settings. † Load Size Recommendations For best results, follow the load size recommendations noted for each cycle. Small load: Fill the dryer drum with 3–4 items, not more than 1/4 full. Medium load: Fill the dryer drum up to about 1/2 full. Large load: Fill the dryer drum up to about 3/4 full. Do not overload. Items need to tumble freely. 9 USING YOUR DRYER WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. 1. Clean the lint screen 3. Touch POWER/CANCEL Touch POWER/CANCEL to turn on the dryer. 4. Select the desired cycle Clean the lint screen before each load. Pull the lint screen straight up. Roll lint off the screen with your fingers. Do not rinse or wash screen to remove lint. Wet lint is hard to remove. Push the lint screen firmly back into place. For additional cleaning information, see “Dryer Care.” 2. Load the dryer 10-cycle model shown Select the desired cycle for your load. See the “Cycle Guide” for more information about each cycle. Not all cycles are on all models. Open the door by pulling on the handle. Place laundry in the dryer. Add a dryer sheet to wet load, if desired. Close the door. IMPORTANT: Do not tightly pack the dryer. Items need to tumble freely. Tightly packing can lead to poor drying performance and may increase wrinkling and tangling. 10 5. Adjust cycle settings, if desired 7. T ouch and hold START to begin cycle Touch and hold START to begin the cycle. 10-cycle model shown You may adjust different settings, depending on whether you have selected a Sensor Cycle, TImed Cycle, or Steam Cycle. See the “Cycle Guide” for detailed information. NOTE: Not all options and settings are available with all cycles. Not all cycles are on all models. Sensor Cycles: You can select a different dryness level, depending on your load, by touching DRYNESS LEVEL to scroll to More, Normal, or Less. Selecting More, Normal, or Less automatically adjusts the dryness level at which the dryer will shut off. Once a dryness level is set, it cannot be changed without stopping the cycle. Sensor cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting. Timed Cycles: When you select a Timed Cycle, the default time appears in the display. Touch + and – to increase or decrease the time in 1-minute increments. Touch and hold to change the time in 5-minute increments. The default temperature may be changed by touching Temperature until the desired dry temperature is lit. Steam Cycles: Refresh with Steam: Reduces light wrinkles from loads left in the dryer too long. Do not add dryer sheets. The cycle time defaults to 15 minutes. Custom Refresh with Steam: Smooths out wrinkles and reduces odors from loads consisting of one to 9 dry items of wrinkle-free cotton, cotton-polyester blend, common knits, and synthetic garments. Select 1–3, 4–6, or 7–9 garments. The time will adjust with your selection. 6. Select any additional options 8. Remove garments promptly after cycle is finished Promptly remove garments after cycle has completed to reduce wrinkling. If you will be unable to remove the load promptly, select the Wrinkle Prevent option. Changing the Sensor Cycle settings to increase drying time If all your loads on all Sensor Cycles are consistently not as dry as you would like, you may change the default settings to increase the default dryness level. Your sensor drying settings can be adjusted to adapt to different installations, environmental conditions, or personal preference. This change is retained and will affect all of your Sensor cycles, not just the current cycle/load. There are 5 drying settings, which are displayed using the time display: 01 Factory preset dryness level. 02 Slightly drier clothes, 15% more drying time. 03 Much drier clothes, 30% more drying time. 04 Slightly wetter clothes, 15% less drying time. 05 Much wetter clothes, 30% less drying time. To change the drying settings: NOTE: The settings cannot be changed while the dryer is running or paused. The dryer must be in standby mode (power is off) to adjust the default settings. 1. Before starting a cycle, touch and hold DRYNESS LEVEL for 6 seconds. 2. Touch DRYNESS LEVEL to select the dryness level shown in the time display: 01, 02, 03, 04 or 05. 3. Touch START to save the new dryness level setting. Add additional options such as Reduce Static or Steam Boost by touching that option. If you will be unable to remove the load promptly, select the Wrinkle Prevent option before touching START. NOTE: Not all options and settings are available with all cycles. 11 CYCLE STATUS INDICATORS ADDITIONAL FEATURES USING THE DRYING RACK 10-cycle model shown Cycle Status Indicators The Cycle Status Indicators show the progress of a cycle. Sensing The Sensing indicator will light during Sensor Cycles to indicate that the moisture sensor on the dryer is operating. This indicator will not light during Timed Cycles or options such as Wrinkle Prevent. To obtain a drying rack for your dryer, order by calling 1-877-944-7566. You will need your model and serial number and the purchase date. Remove and discard any packing material before use. Use the Drying Rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary. The drying rack is intended for use with the Timed Dry cycle only. The drying rack cannot be used with Sensor cycles. To use the drying rack: IMPORTANT: Do not remove the lint screen. 1. Open dryer door. Check Vent The Check Vent indicator will light if there is a blocked vent or low airflow. Good Airflow This indicator will light if there is no major vent blockage. Steaming This indicator will light when a steam function is active. NOTE: Steam Boost is not available on all models or on all cycles. 2. Align the two hooks on the front of the drying rack with the holes in the dryer door opening and press down fully into holes. Rest the rear support on the dryer back ledge. Done This will indicate that the selected cycle has ended and the load may be removed from the dryer. If Wrinkle Prevent has been selected, the dryer may continue to tumble the load, even if the Done indicator is lit. Check Lint Screen The Check Lint Screen indicator will light when the drying cycle is complete as a reminder to clean the lint screen. 3. Place wet items on top of the drying rack. Allow space around items for air to circulate. The drying rack does not move, but the drum will rotate; be sure to leave adequate clearance between items and the inside of the dryer drum. Make sure items do not hang over the edges or between drying rack grille. 4. Close the door. 5. Select a Timed Dry/Air Only, or Low Temperature cycle. Items containing foam, rubber, or plastic must be dried on a clothesline or by using the Air Only setting. 6. When the cycle is selected, the Estimated Time Remaining display shows the default time. You can change the actual time in the cycle by increasing or decreasing the cycle time. 7. Start the dryer. NOTE: Check the lint screen and remove any lint accumulated from items dried on the drying rack after the cycle is finished. 12 DRYER CARE CLEANING THE DRYER LOCATION Keep dryer area clear and free from items that would block the air flow for proper dryer operation. This includes clearing piles of laundry in front of the dryer. CLEANING THE LINT SCREEN Every load cleaning The lint screen is located in the door opening of the dryer. The control panel has an indicator light to remind you to clean the lint screen after each load. A screen blocked by lint can increase drying time. To clean: 1. Pull the lint screen straight up. Roll lint off the screen with your fingers. Do not rinse or wash screen to remove lint. Wet lint is hard to remove. 2.Push the lint screen firmly back into place. CLEANING THE DRYER INTERIOR To clean dryer drum 1. Use a mild hand dish detergent mixed at a low concentration with very warm water, and rub with a soft cloth. 2. Rinse well with a wet sponge or towel. 3. Tumble a load of clean clothes or towels to dry drum OR Use a microfiber cloth and hot water in a spray bottle to clean the drum and a second microfiber towel to dry. NOTE: Garments that contain unstable dyes, such as denim blue jeans or brightly colored cotton items, may discolor the rear of the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry unstable dye items inside out to avoid transfer of dye. REMOVING ACCUMULATED LINT IMPORTANT: n Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics. n If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements” in the Installation Instructions. As needed cleaning Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer. Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup. To wash: 1. Roll lint off the screen with your fingers. 2. Wet both sides of lint screen with hot water. 3. Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup. From Inside the Dryer Cabinet Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified appliance servicer or ventilation system cleaner. From the Exhaust Vent Lint should be removed every 2 years, or more often, depending on dryer usage. 4. Rinse screen with hot water. 5. Thoroughly dry lint screen with a clean towel. Reinstall screen in dryer. 13 NON-USE, STORAGE, AND MOVING CARE Install and store your dryer where it will not freeze. Because some water may stay in the hose, freezing can damage your dryer. If storing or moving your dryer during freezing weather, winterize it. Non-Use or Storage Care Operate your dryer only when you are at home. If you will be on vacation or not using your dryer for an extended period of time, you should: 1. Unplug dryer or disconnect power. 2. Clean lint screen. See “Cleaning the Lint Screen.” 3. Turn off the water supply to the dryer. This helps to avoid unintended flooding (due to a water pressure surge) while you are away. Moving Care For power supply cord-connected dryers: 1. Unplug the power supply cord. 2. Gas models only: Close shut-off valve in gas supply line. 3. Gas models only: Disconnect gas supply line pipe and remove fittings attached to dryer pipe. 4. Gas models only: Cap the open fuel supply line. 5. Steam models only: Shut off water faucet. 6. Disconnect the water inlet hose from faucet, then drain the hose. Transport hose separately. 7. Make sure leveling legs are secure in dryer base. 8. Use tape to secure dryer door. For direct-wired dryers: 1. Disconnect power. 2. Disconnect wiring. 3. Steam models only: Shut off water faucet. 4. Steam models only: Disconnect the water inlet hose from faucet; then drain the hose. Transport hose separately. 5. Make sure leveling legs are secure in dryer base. 6. Use tape to secure dryer door. Reinstalling the Dryer Follow the Installation Instructions to locate, level, and connect the dryer. 14 SPECIAL INSTRUCTIONS FOR STEAM MODELS Water Inlet Hose Replace inlet hose and hose screen after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hose if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hose, record the date of replacement. To Winterize the Dryer 1. Unplug dryer or disconnect power. 2. Shut off water faucet. 3. Disconnect water inlet hose from faucet and drain. To Use the Dryer Again 1. Flush water pipes. Reconnect water inlet hose to faucet. Turn on water faucet. 2. Plug in dryer or reconnect power as described in the Installation Instructions. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Solution Possible Causes Dryer Operation Door not closed completely. Make sure the dryer door is closed completely. START not touched firmly or held long enough. Touch and hold START 2–5 seconds. Household fuse is blown or circuit breaker has tripped. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Household fuse is blown or circuit breaker has tripped. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line is open. Humming or whining noise with Steam cycle selected Water pump on dryer is running. The water pump on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the pump may be louder and run longer. This is normal. Thumping noise Dryer hasn’t been used in a while. This is normal. The thumping sound should diminish after a few minutes of use. Rattling or vibrating noise A small object caught between the edges of dryer drum. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Lint screen is clogged with lint. Clean lint screen before each load. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. Run the dryer on Air Only for 5–10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. The exhaust vent is not the correct length. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions. The exhaust vent diameter is not the correct size. Use 4" (102 mm) diameter vent material. The dryer is not level. Clothes not contacting the moisture sensors during Sensor cycles. See “Level Dryer” in the Installation Instructions. The Air Only temperature setting has been selected. Select the correct temperature for the types of garments being dried. See “Cycle Guide.” Dryer will not run Dryer will not heat Unusual Noise Clicking noise Dryer Results Clothes are not drying satisfactorily or drying times are too long 15 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Results (cont.) Clothes are not drying satisfactorily or drying times are too long (cont.) The load is too large and heavy to dry quickly. Separate the load to tumble freely. Fabric softener sheets are blocking the grille. The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once. The dryer is located in a room with temperature below 45ºF (7ºC). Proper operation of dryer cycles requires temperatures above 45ºF (7ºC). The dryer is located in a closet. Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions. The load may not be contacting the sensor strips on Sensor Cycles. Level the dryer. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. Clothes are coming out of the Refresh cycle with damp or wet spots. Under certain environmental or installation conditions, you may experience underdrying. Select the Timed Dry cycle, medium drying temperature, for 5 to 10 minutes. The Sensor Cycle is ending early. Change the dryness level setting on Sensor Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. If loads are consistently ending too early, see also “Changing the Sensor Cycle settings to increase drying time.” Lint on load Lint screen is clogged with lint. Clean lint screen before each load. Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Do not use fabric softener sheets with steam cycles. Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing. Loads are wrinkled The load was not removed from dryer at the end of the cycle. Select Custom Refresh Cycle to tumble the load with water and heat. This cycle is best for smoothing out wrinkles and reducing odors from dry loads consisting of one to 9 dry items of wrinklefree cotton, cotton-polyester blend, common knits, and synthetic garments. NOTE: Refer to garment care label instructions. Dry-clean-only garments are not recommended. The dryer was tightly packed. Dry smaller loads that can tumble freely. When using the Custom Refresh cycle (on some models), adjust the garment number based on the load size. Results may also vary depending on fabric type. This cycle is best for reducing wrinkles and odors from loads consisting of wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics. For steam cycles, the water is not properly connected with the dryer. Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on. Cycle time is too short 16 First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Results (cont.) Odors Load too hot Recent painting, staining, or varnishing in the area where your dryer is located. Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. For steam cycles, the water is not properly connected with the dryer. Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on. Odors are left in garments after wearing. To remove odors left in garments after wearing, select Custom Refresh. This cycle is best for reducing wrinkles and odors from dry loads consisting of wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics. Load removed before cooldown portion of cycle complete. Allow the dryer to complete the cooldown portion of the cycle before removing the load. Using Timed Dry cycle with a high temperature setting. Select a Sensor cycle with a lower heat setting to avoid overdrying the load. Dryer Displaying Code Message or Cycle Status Indicator Lights Up “PF” (power failure) The drying cycle has been interrupted by a power failure. Touch and hold START to restart the dryer. NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK for at least 3 seconds. “L2” Diagnostic Code (low or no line voltage condition) There may be a problem with your home power supply, keeping the dryer’s heater from turning on. The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining. Try the following: Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. Confirm that the power cord is properly installed. Refer to the Installation Instructions for details. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. “Check Vent” cycle status indicator lights up (blocked vent or low airflow condition) “F# E#” (F1 E1, F3 E1, etc.) variable service codes. The lint screen or vent is clogged; the vent is crushed or kinked or has too many turns. The dryer will continue to run when this diagnostic code is present. Touch any key to clear the code from the display and return to the estimated time remaining. Try the following: • Clean lint screen. •C heck to see if the vent run from the dryer to the wall is crushed or kinked. •C onfirm that the vent run from the dryer to the wall is free of lint and debris. Confirm that the exterior vent exhaust hood is free of lint and debris. Confirm that your vent system falls within the recommended run length and number of elbows for the type of vent you are using. Refer to “Plan Vent System” in the Installaton Instructions for details. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, have your entire home venting run cleaned. The dryer is in need of service. If a code beginning with an “F” appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service. 17 MAYTAG® LAUNDRY WARRANTY LIMITED WARRANTY For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty. ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover: 1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions. 2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing. 3. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage. 4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Maytag. 5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase. 6. Pick up and delivery. This major appliance is intended to be repaired in your home. 7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available. 9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Maytag published installation instructions. 10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies. If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Maytag. In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777. 10/11 Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product. 18 Dealer name _____________________________________________ Address __________________________________________________ Phone number____________________________________________ Model number ____________________________________________ Serial number ____________________________________________ Purchase date ____________________________________________ AssistAnce or service Before calling for assistance or service, please check “Troubleshooting” or visit www.maytag.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. if you need replacement parts or to order accessories We recommend that you use only Factory Specified Parts. These parts will fit right and work right because they are made with the same precision used to build every new MAYTAG® appliance. to locate factory specified replacement parts, assistance in your area, or accessories: Maytag Services, LLC 1-800-688-9900 Whirlpool Canada LP Customer Assistance www.maytag.com 1-800-807-6777 1-800-901-2042 (Accessories) www.maytag.ca www.maytag.com/accessories or call your nearest designated service center or refer to your Yellow Pages telephone directory. our consultants provide assistance with in the U.s.A. and canada Use and maintenance procedures. ■■ Accessory and repair parts sales. ■■ Referrals to local dealers, repair parts distributors, and service companies. Maytag® designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada. You can write with any questions or concerns at: Customer eXperience Centre Maytag Services, LLC Whirlpool Canada LP ATTN: CAIR® Center P.O. Box 2370 Unit 200 - 6750 Century Ave. Cleveland, TN 37320-2370 Mississauga, ON L5N 0B7 Please include a daytime phone number in your correspondence. in the U.s.A. ■■ Features and specifications on our full line of appliances. ■■ Installation information. ■■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■■ AssistAnce oU service Avant de faire un appel pour assistance ou service, veuillez vérifier la section “Dépannage” ou visiter le site www.maytag.com/ help. Cette vérification peut vous faire économiser le coût d’une visite de réparation. Si vous avez encore besoin d’aide, suivre les instructions ci-dessous. Lors d’un appel, veuillez connaître la date d’achat et les numéros au complet de modèle et de série de votre appareil. Ces renseignements nous aideront à mieux répondre à votre demande. si vous avez besoin de pièces de rechange Si vous avez besoin de commander des pièces de rechange, nous vous recommandons d’utiliser seulement des pièces spécifiées par l’usine. Ces pièces conviendront et fonctionneront bien parce qu’elles sont fabriquées selon les mêmes spécifications précises utilisées pour construire chaque nouvel appareil MAYTAG®. Pour trouver des pièces de rechange spécifiées par l’usine dans votre région : Whirlpool Canada LP - Assistance à la clientèle 1-800-807-6777 www.maytag.ca ou contacter votre centre de réparation désigné le plus proche ou consulter l’annuaire téléphonique des Pages Jaunes. nos consultants fournissent l’assistance pour : ■■ ■■ ■■ Procédés d’utilisation et d’entretien. Vente d’accessoires et de pièces de rechange. Les références aux concessionnaires, compagnies de service de réparation et distributeurs de pièces de rechange locaux. Les techniciens de service désignés par Whirlpool Canada LP sont formés pour remplir la garantie des produits et fournir un service après la garantie, partout au Canada. Vous pouvez écrire en soumettant toute question ou tout problème au : Customer eXperience Centre Whirlpool Canada LP Unit 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 Dans votre correspondance, veuillez indiquer un numéro de téléphone où on peut vous joindre dans la journée. 09/12 ® TM W10494218A Printed in U.S.A. / © 2012 Maytag. All rights reserved. Used under license in Canada. ® TM W10494225A - SP Imprimé aux États-Unis / © 2012 Maytag. Tous droits réservés. Emploi sous licence au Canada.