Drive Medical Spitfire Scout Owner`s manual

SPITFIRE SCOUT
OWNER’S MANUAL
TABLE OF CONTENTS
I.
PREFACE
3
II.
SAFETY NOTICES
4
III.
SAFETY GUIDELINES
6
IV.
EMI & RFI INFORMATION
13
V.
PARTS
14
VI.
SETUP
16
VII. COMFORT ADJUSTMENTS
20
VIII. ASSEMBLY & DISASSEMBLY
22
IX.
OPERATION
25
X.
BATTERIES & CHARGING
26
XI.
INSPECTION & MAINTENANCE
28
XII. BASIC TROUBLESHOOTING
32
XIII. SPECIFICATIONS
33
XIV. LIMITED WARRANTY
34
XV. ACCESSORIES
36
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I. PREFACE
Please read this Owner’s Manual before operating your scooter for the first time.
Improper use or unfamiliarity of the scooter may result in harm, injury, or traffic
accidents.
This Owner’s Manual includes operation instructions, assembly instructions, and best
practices to ensure maximum use from your scooter.
The symbols used throughout this Owner’s Manual are explained below. Read
carefully, and fully understand the sections marked with these symbols:
WARNING – Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.
ATTENTION – Improper use could lead to injury and/or damage to your
scooter.
SUGGESTION – Follow these instructions for best practices, and to keep
your scooter in prime operating order.
This Owner’s Manual includes a repair maintenance record chart and warranty. Please
keep it in a safe place, or with the scooter.
If someone else uses the scooter, please provide a copy of the Owner’s Manual for
their consideration.
This Owner’s Manual is composed from the product design and specifications at the
time of publication. As designs change, some illustrations and pictures in the manual
may not correspond to the scooter that you purchased. We reserve the right to make
design modifications.
This product has been designed to provide a comfortable and secure solution for
individuals limited to a seated position who are capable of operating a scooter.
The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.
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II. SAFETY NOTICES
 Read and follow the information in the owner’s manual.
 Fully charge the battery after every trip and prior to using the scooter. If you do not
frequently use the scooter fully charge the batteries every two weeks to prevent
battery failure.
 If the battery gauge drops to red, charge the scooter as soon as possible.
Completely discharging the batteries may damage the batteries, or shorten the
expected life of the batteries.
 Batteries contain lead and lead compounds. Wear proper safety attire when
handling batteries.
 Only use sealed lead acid AGM or gel-cell batteries in this product.
 Keep metal objects away from the battery terminals, electric shock may occur.
 Always replace both batteries at the same time for optimum performance.
 Always make sure the power is turned off when getting in and out of the scooter.
 Always make sure freewheel levers are in the drive position before getting in or out
of the scooter.
 Do not put the scooter in freewheel when on an incline or decline.
 To ensure the user’s familiarity with the scooter’s operation, practice driving at low
speeds in a spacious hazard-free area travelling forward, backward, left, right,
decelerating, maneuvering up inclines, and down inclines.
 Avoid unnecessary movement of the scooter.
 Never reach, lean or bend when driving your scooter.
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II. SAFETY NOTICES
 Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible.
 Store in a clean and dry condition.
 Do not drive your scooter at night without proper lighting.
 Do not remove the anti-tip wheels.
 Keep your feet on the foot board at all times during operation.
 Do not stand on the foot board.
 Keep your hands and feet away from moving parts while driving.
 Be aware of loose fitting clothes that can become caught in the drive wheels.
 Do not connect an extension cord to the battery charger.
 Disassembling the controller, motor, or charger by anyone other than an
authorized Drive Medical service agent is prohibited, and voids any applicable
warranty.
 Do not take your scooter on roads or highways.
 Do not operate your scooter when you are tired, or after consuming alcohol.
 Be cautious when driving your scooter in busy areas or shopping malls.
 Under no circumstances should the scooter be used as a seat in a motor vehicle.
 Do not attempt to lift your scooter by any parts other than the frame.
 If you will be seated in your scooter for an extended period of time, power off the
scooter. This will prevent inadvertent movement from unexpected throttle contact.
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III. SAFETY GUIDELINES
GENERAL GUIDELINES
Before operating your scooter fully read and understand this Owner’s Manual.
Be sure to follow the setup instructions prior to using your scooter for the first time.
Users may encounter difficult maneuvering situations such as narrow doorways,
travelling up and down ramps, cornering, and travelling on uneven terrain. Be sure to
lower the speed, take your time, and carefully maneuver the scooter.
MODIFICATIONS
Do not modify, remove, disable, or add any parts, features, or functions on your
scooter. Drive Medical offers a wide variety of accessories for your scooter to help
accommodate your needs.
WARNING – Do not modify your scooter in any way; doing so will void the
warranty.
SAFETY CHECK
ATTENTION – Inspect the following components before each use:
 Electrical connections – secure and free from corrosion
 Freewheel Levers – engaged in drive position
 Batteries – fully charged and free from corrosion
If you notice a problem please contact your authorized Drive Medical Provider for
assistance.
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III. SAFETY GUIDELINES
WEIGHT CAPACITY
This scooter has a maximum weight capacity that should never be exceeded. Please
refer to Section XII SPECIFICATIONS for this information. The maximum weight
capacity includes the user and any accessories.
WARNING – Exceeding the maximum weight capacity will void your
warranty. Drive Medical will not be held responsible for injuries and/or
damages resulting from failure to observe weight capacities.
WARNING – Do not carry passengers on your scooter. Your scooter is
designed and tested for one user to operate while seated.
INCLINE GUIDELINES
Use caution when approaching inclines or declines; if necessary lower the speed
before travelling on a slope.
When travelling up an incline try to keep the scooter moving forward. If you must
come to a stop, use caution and slowly accelerate the scooter forward.
When travelling down an incline lower the speed on your scooter to the slowest
setting, and proceed cautiously. If the scooter is travelling down the incline faster than
you expected, slowly release the throttle to come to a stop, then slightly push the
throttle forward to continue safely down the incline.
WARNING – Never put the scooter in freewheel model while on an
incline.
WARNING – Drive your scooter straight up or down an incline, never
backwards. Erratic movements, or back and forth patterns may increase
the chance of tipping.
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III. SAFETY GUIDELINES
WARNING – Do not travel up an incline with the seat completely reclined
without an attendant. Inclines vary, and doing so may decrease stability.
WARNING – Do not, under any circumstances, travel on a slope greater
than the maximum climbing angle for this scooter. Please refer to Section
XII SPECIFICATIONS for this information. Exceeding the climbing angle
may cause unstable conditions.
FREEWHEEL GUIDELINES
Your scooter is equipped with manual freewheel levers to maneuver the unit without
power. The manual freewheel levers can be engaged or disengaged.
Disengaged, or “freewheel” mode, releases the locking mechanism on the gearbox
allowing the scooter to roll freely with or without power.
Engaged, or “drive” mode, secures the locking mechanism on the gearbox preventing
the scooter from rolling freely.
WARNING – Never attempt to personally put your scooter in freewheel
mode while seated in the unit.
WARNING – Never put the scooter in freewheel mode while on an incline.
This may cause uncontrollable movements.
ATTENTION – When your scooter is in freewheel mode you may feel
resistance when maneuvering; this is normal, and prevents damage to the
gearbox.
ATTENTION – Please refer to Section V PARTS to locate the freewheel
levers on your scooter.
SUGGESTION – If you hear a “clicking” noise when engaging the throttle,
but the scooter will not move – turn off the power, engage the freewheel
levers, and power back on to continue.
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III. SAFETY GUIDELINES
BRAKES & STOPPING
Coming to a stop in your scooter can simply be done by releasing the throttle. The
throttle will automatically return to the center position, and the scooter will come to a
stop.
ATTENTION – Quickly moving the throttle in the opposite direction of
travel will cause the scooter to come to an abrupt stop, and if held
continuously in the opposite direction may cause erratic movements if
you are unfamiliar with the controls.
Your scooter is equipped with two types of brake systems:
 Regenerative brakes – when the throttle is returned to the center position, or
stop neutral position, regenerative brakes use electricity to quickly decelerate
the vehicle.
 Park brakes – once the scooter comes to a complete stop the park brake
activates automatically locking the drive wheels.
OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS
While your scooter is purposed for in-home use to assist you in daily living activities;
Drive Medical understands there are times you need to operate the scooter outdoors,
and has designed it to perform superbly on level outdoor surfaces.
ATTENTION – When operating outdoors avoid uneven terrain, soft
surfaces, tall grass, loose gravel, loose sand, fresh water, salt water, edges
of streams, lakes or oceans. If you are unsure about a surface, avoid it.
Exposure to inclement weather should always be avoided. If you find yourself caught
in inclement weather while operating your scooter, proceed to the closest shelter
immediately. Completely dry your scooter before operating, charging, or storing.
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III. SAFETY GUIDELINES
STEPS, CURBS & FIXED OBSTACLES
Use extreme caution when operating your scooter near curbs, porches, stairs,
escalators, drop-offs, unprotected ledges, and raised areas.
WARNING – Never attempt to navigate your scooter over a fixed obstacle
taller than the maximum ground clearance. Please refer to Section XII
SPECIFICATIONS for this information.
WARNING – Never attempt to navigate your scooter backwards over an
obstacle.
WARNING – Never attempt to operate your scooter on steps or
escalators.
ATTENTION – Refer to the following guidelines and diagrams when
travelling over a fixed obstacle lower than the maximum ground
clearance of your scooter:
To maneuver up a fixed obstacle – Approach slowly, and make sure the front of the
scooter is perpendicular to the obstacle. Increase the forward speed until the scooter
has cleared the obstacle, and then you may reduce the speed or return the throttle to
neutral.
To maneuver down a fixed obstacle – Approach slowly, and make sure the front of the
scooter is perpendicular to the obstacle. Reduce the forward speed just before the
front wheels come in contact with the obstacle, and remain at the reduced speed until
scooter has cleared the obstacle, and then you may increase the forward speed.
CORRECT
APPROACH:
C
U
R
B
INCORRECT
APPROACH:
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III. SAFETY GUIDELINES
TRANSPORTING YOUR SCOOTER
When transporting your scooter by vehicle it should be securely stowed in the back of
a van, truck, or trunk of a car. Adjustable parts should be removed or properly secured
during transport.
WARNING – Do not sit in your scooter while in a moving vehicle.
POSITIONING BELT (OPTIONAL)
A safety belt may be included with your scooter. Your authorized Drive Medical
Provider, assistive technology therapist, or healthcare professional are responsible for
determining your requirement for a safety belt to operate your scooter safely. Once
determined, securely fasten the safety belt.
WARNING – The safety belt is not designed for use as a seat belt in a
motor vehicle, or any other transportation device.
TRANSFERS
Always have an attendant present while transferring in and out of your scooter.
ATTENTION – To reduce the possibility of an injury; perform transfers
after the following steps are followed:
Safely reduce the distance between your scooter and the object you are transferring
onto, ensure your scooter is not in freewheel mode, turn the power off, and flip up or
remove the armrests.
WARNING – Position yourself as far back possible before transferring, and
never place your weight or downward force on adjustable parts.
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III. SAFETY GUIDELINES
PHYSICAL LIMITATIONS, Rx DRUGS, ALCOHOL & SMOKING
You must exercise awareness, caution, care, and common sense when operating your
scooter. Always keep in mind your own limitations, and substance use when operating
your scooter.
WARNING – Never use your scooter while under the influence of alcohol
or mind altering substances.
WARNING – Never smoke while seated in your scooter. Damaged or worn
upholstery increases the risk of fire hazard, and should be replaced
immediately.
ATTENTION – Be aware of your own physical limitations when
familiarizing yourself with the scooter.
ATTENTION – Be aware of precautions, warnings, and safety issues when
taking prescribed or over-the-counter drugs while operating your scooter.
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IV. EMI INFORMATION
Electromagnetic interference (EMI) tests have shown to produce adverse effects on
the performance and control of electrically powered mobility devices.
EMI can be produced from different sources such as cellular phones, two-way radios,
radio stations, television stations, amateur radio transmitters (HAM), wireless
computer links, microwave signals, paging transmitters, and transceivers used by
emergency vehicles.
The EMI waves can cause unintentional movement of the scooter, or damage to the
controller. Every electrical powered mobility device has a resistance to EMI. The
higher the resistance level the greater the protection. The intensity of the interference
can be measured in volts per meter, V/m.
At this time, current technology is capable of achieving an immunity level of 20 V/m,
which provides protection from more common sources of EMI. Your scooter, with no
modifications, has an immunity level of 20 V/m.
EMI becomes more intense as you move closer to the source. The EMI produced from
hand-held radios are of special concern. It is possible to unintentionally bring high
levels of EMI very close to the scooter’s control system, effecting your movement and
braking. The warnings listed below are recommended to prevent possible interference
with the control system of your scooter.
WARNING – Do not operate hand-held transceivers such as CB (citizens
band) radios, or turn on personal communication devices, such as cellular
phones, while the scooter is powered on.
WARNING – Be aware of nearby transmitters, such as radio or television
stations, and avoid close proximity.
WARNING – If you experience unintended movement or brake release
occurs, power off as soon as it is safe. Please report EMI incidents to Drive
Medical.
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V. PARTS
Please refer to the diagram below to identify your scooter parts. Familiarize yourself
with the terminology to better understand part references throughout the Owner’s
Manual.
1. Seat Back
2. Armrests
3. Seat Base
4. Control Panel
5. Basket
6. Tiller Adjustment Knob
7. Front Wheel Lock
8. Seat Swivel & Release Lever
9. Seat Post
10. Battery Pack
11. Charge Port
12. Circuit Breaker
13. Footboard
14. Accessory Post
15. Freewheel Lever
16. Anti-tip Wheels
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V. PARTS
Please refer to the diagram below to identify your scooter control panel and its
functions. Familiarize yourself with the terminology to better understand references
throughout the Owner’s Manual.
1. Battery Indicator
2. Horn Button
3. Speed Dial
4. Throttle
5. Key Switch
6. Key
7. Diagnostic Light (the red light
on the battery indicator will
also display flash codes when
a problem exists)
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VI. SETUP
Your scooter requires assembly prior to initial use. Please be sure to follow these steps
to properly set up your scooter.
Step 1:
Insert the seat post into the base of the
scooter with the battery lock around the
post. Secure tightly with the provided
nut and bolt at the desired height.
Step 2:
Place the battery pack onto the front half
of the scooter directly in front of the seat
post. Then swivel the battery lock so the
long side rests on top of the battery
pack, and lock into place.
Step 3:
While lifting up on the seat release lever,
place the seat onto the seat post.
Release the lever and rotate the seat
until it locks into place.
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VI. SETUP
Step 4:
Insert the armrests into the attachment
points in the seat frame so that the
armrests face forward. Secure the
armrests in place with the provided star
knobs at the desired width.
Step 5:
Attach the front basket by aligning the
bracket on the tiller with the mounting
holes on the basket, and then push down
to secure in place.
Step 6:
Fully charge the scooter by inserting the
round charger connector into the battery
charging terminal on the battery pack,
and then insert the 3-pronged plug into a
standard electrical outlet.
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VI. SETUP
Optional (DLX Models Only):
Your scooter comes with interchangeable
shrouds, allowing you to customize your
scooter to your liking. The DLX models
come with the red shrouds installed, and
a spare set of blue shrouds included in
the box. The shrouds can be
interchanged by hand, or using a small
pry tool. Be sure not to scratch the
painted shrouds while using the pry tool.
Control Panel Shroud Replacement:
Using your thumb, gently grip the top of
the color panel and lift upward until the
panel releases. The new panel will snap
into place.
Front Shroud Replacement:
Reach underneath the front shroud, and
gently push up on the color panel until it
releases from the scooter. The new panel
will snap into place.
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VI. SETUP
Rear Shroud Replacement:
Reach underneath the rear shroud, and
gently push up on the color panel until it
releases from the scooter. The new panel
will snap into place.
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VII. COMFORT ADJUSTMENTS
Prior to using your scooter, you may want to make adjustments for optimum comfort.
Make all adjustments with the scooter off, and unoccupied. You may need the tool-kit
included with your scooter to make these adjustments.
WARNING – Some components of your scooter are heavy, and you may
need assistance to lift or carry. Please refer to Section XII SPECIFICATIONS
for component weights.
WARNING – Do not make any adjustments while an occupant is seated in
the scooter.
Seat Swivel Adjustment:
The seat can be rotated and locked in
position at 45° intervals. Lift up on the
handle under the left side of the seat and
turn the seat to the desired position,
releasing the handle to lock the seat in
place.
WARNING – Return the seat to
the forward position before
driving.
Seat Height Adjustment:
Remove the seat from your scooter, then
remove the nut and bolt holding the seat
post in place. Adjust the seat post to the
desired height, and reinstall the nut and
bolt removed. Be sure the nut and bolt
are tightened securely to reduce
vibrations, and improve stability.
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VII. COMFORT ADJUSTMENTS
Armrest Width:
The armrest width can be adjusted by
loosening the star knob on the underside
of the armrests, and sliding the armrests
inward or outward to the desired width.
Armrest Angle:
The armrest angle can be adjusted by
lifting up on the armrest, and tightening
or loosening the bolt underneath the
armrest. Tightening will lower the angle,
and loosening will raise the angle of the
armrest.
Tiller Angle Adjustment:
The angle of the tiller can be adjusted to
multiple positions to suit each user.
Loosen the knob on the right side of the
tiller, reposition the tiller as necessary,
and tighten the knob to secure the tiller
in place.
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VIII. ASSEMBLY & DISASSEMBLY
Your transport scooter can be disassembled into five sections without tools: the seat,
basket, battery pack, front section and rear section. Please be sure to follow these
steps to properly assemble and disassemble your scooter.
Disassembly:
Step 1:
Pull upward on the swivel release lever
to remove the seat from the post.
Step 2:
Unlock the battery lock, and rotate the
battery lock 180° to allow for removal of
the battery pack.
Step 3:
Loosen the tiller angle adjustment knob,
and drop the tiller to its lowest position.
Tighten the angle adjustment knob to
secure the tiller in place.
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VIII. ASSEMBLY & DISASSEMBLY
Step 4:
Pull up on the connecting handle to split
the front and rear section of the base.
Assembly:
Step 1:
Line up the front and rear sections of the
base. Lift up on the connecting handle,
and slowly lower the front and rear
sections until the two lock together.
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VIII. ASSEMBLY & DISASSEMBLY
Step 2:
Loosen the tiller angle adjustment knob,
and raise the tiller to the desired height.
Tighten the angle adjustment knob to
secure the tiller in place.
Step 3:
Lower the battery pack in to the
compartment on the scooter. Rotate the
battery lock over the battery pack, and
lock to secure the batteries in place.
Step 4:
While lifting up on the seat release lever,
place the seat onto the seat post.
Release the lever and rotate the seat
until it locks into place.
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IX. OPERATION
After your scooter is assembled, and adjustments have been made you are now ready
to operate your scooter. Refer to the tiller diagram in Section V PARTS for key
functions.
The key switch applies power to the control system electronics, which in turn supplies
power to the motors. Turn the key switch with the key inserted to turn on your
scooter.
ATTENTION – Do not use the key switch to stop, or as a brake. Doing so
may shorten the life of the drive components.
SUGGESTION – It is recommended you start at the slowest speed setting
when familiarizing yourself with your scooter controls. Once you feel
comfortable with the controls, and movement of the scooter you may
then increase the speed.
Rotate the speed knob to the lowest speed setting. Engage the throttle, and begin
steering to drive forward, backward, left or right. If you want to stop the scooter,
release the throttle and it will automatically return to the center position to stop the
unit. Once familiar with the controls rotate the speed knob to increase the top speed
to a comfortable setting.
When the scooter is turned on, the battery gauge will display red, orange, and green
indicators:
Red: Your scooter should be charged as soon as possible.
Orange: Do not drive your scooter for a long trip.
Green: Your scooter has full battery capacity.
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X. BATTERIES & CHARGING
CHARGING YOUR SCOOTER
To charge your scooter, position the front of the unit next to a standard electrical
outlet. Be certain the freewheel levers are engaged, and the power is turned off. Plug
the charger into the scooter, and then into the electrical outlet. When the batteries
are fully charged remove the charger from the scooter.
SUGGESTION – The lights on your charger indicate different charge
statuses. The light indicators can be found on the charger itself, or the
manual provided with the charger. In most cases your charger will show a
red or orange light when charging, and a green light when fully charged.
BATTERY BREAK-IN
To ensure maximum use from your new batteries fully charge the scooter prior to
initial use for 8 to 12 hours. Operate your scooter until the battery gauge shows half
capacity, and then give your scooter another full charge for 8 to 12 hours.
BATTERY MAINTENANCE & CHARGING HABITS
To ensure maximum life from your batteries, and continued use of your scooter please
follow these charging guidelines based on your usage:
SUGGESTION – If you use your scooter on a daily basis, charge the
batteries as soon as you are finished with the day’s activities, and leave it
on the charge until you are ready to use the following day.
SUGGESTION – If you use your scooter infrequently, charge the batteries
once a week for 10 to 14 hours.
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X. BATTERIES & CHARGING
BATTERY RANGE
There are many factors that affect the range of your batteries, including the surfaces,
inclines, curves, or wind you encounter when operating your scooter. If not ideal
conditions, all of these factors will reduce the travel time or distance between
charges. Follow these suggestions for maximum range:
SUGGESTION – Fully charge the batteries prior to any trip, and plan your
trip in advance to avoid inclines.
SUGGESTION – Limit baggage and accessory weight to essential items, and
maintain an even speed avoiding stop-and-go driving.
PUBLIC TRANSPORTATION
Sealed lead acid AGM or gel-cell batteries are designed for use in scooters. These
batteries are Federal Aviation Administration (FAA) approved. Since there is no danger
of spillage or leakage, this allows for safe transportation on aircraft, buses, and trains.
SUGGESTION – When transporting your scooter on public transportation
contact your carrier’s ticket counter in advance to determine their specific
requirements.
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XI. INSPECTION & MAINTENANCE
GENERAL GUIDELINES
Your scooter is an advanced mobility device, and with the correct routine
maintenance you can ensure years of maximum use. While some of the maintenance
can be done by yourself, you may need assistance from an authorized Drive Medical
provider. If you have any doubts, contact your authorized Drive Medical provider.
Preventative maintenance is key to keeping your scooter in prime operating condition.
Follow the Maintenance Schedule at the end of this section to periodically inspect
your scooter for serviceable items.




Avoid abuse to the throttle and control functions.
Avoid prolonged exposure to extreme heat or cold.
Keep the scooter clean and free from moisture.
Never use a conditioner on the tread of the wheels.
EXPOSURE TO MOISTURE
Should your scooter come in contact with water or moisture, dry your scooter
thoroughly with a towel. Allow your scooter to sit in a dry place for 8 to 12 hours to
allow unseen moisture to evaporate. Check the throttle operation and brakes before
using your scooter again. If any items require service please contact your authorized
Drive Medical provider.
OPERATING TEMPERATURES
Your scooter is designed to operate ideally between 18°F and 122°F. In extremely cold
conditions your batteries may freeze depending on the battery charge, usage, and
composition of the batteries. In extremely hot conditions your scooter may operate at
a lower speed. This is due to the safety mechanism built into the unit to prevent
damage to the gearbox and other electronic functions when operating too hot.
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XI. INSPECTION & MAINTENANCE
STORAGE
If you need to store your scooter, be sure it is stored in a dry place free from extreme
temperatures. Always fully charge, and then disconnect the batteries prior to storage.
ATTENTION – Infrequently charged batteries, or batteries stored without
a full charge are susceptible to permanent damage, causing unreliable
performance from your scooter.
If your scooter is stored for a prolonged period flat spots may develop in the wheels.
This will cause an uneven sensation when driving, but should work itself out over
time. If you still notice the flat spots after continued use, replace the wheels on your
scooter immediately.
SUGGESTION – You can place a sturdy platform under the frame of your
scooter to bring the wheels off the ground, and weight off the wheels.
This will prevent flat spots from developing while storing your scooter.
WARNING – Improper storage of your scooter may result in permanent
damage to the frame and electronics.
CLEANING & DISINFECTION
To clean your scooter use a damp cloth with a mild, non-abrasive cleaner on the
plastic and metal parts. If necessary, clean your scooter with an approved disinfectant
safe for use on your unit.
WARNING – Never hose off your scooter or expose it to direct contact
with water.
WARNING – Never use any chemicals on the upholstery of your seat, this
may cause the seat to dry out and crack.
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XI. INSPECTION & MAINTENANCE
DISPOSAL OF YOUR SCOOTER & PARTS
You must follow applicable local and national regulations when disposing of your
scooter, or defective scooter parts. Contact your local waste agency, recycling center,
or authorized Drive Medical provider for information on proper disposal.
CONTACTING YOUR AUTHORIZED DRIVE MEDICAL PROVIDER
The following conditions may indicate a serious problem with your scooter. Contact
your authorized Drive Medical provider if one of the following conditions occurs:








Motor or gearbox noise
Frayed electrical harnesses
Cracked or broken connections
Uneven wear on the tires
Veering to one side
Bent or broken wheel assemblies
Will not power on
Loose seat or seat components
SUGGESTION – Fill out your authorized Drive Medical provider’s
information below, along with your scooter information for quick
reference in the event you may need service.
AUTHORIZED DRIVE MEDICAL PROVIDER:
ADDRESS:
PHONE NUMBER:
DATE OF PURCHASE:
MODEL:
SERIAL NUMBER:
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XI. INSPECTION & MAINTENANCE
MAINTENANCE SCHEDULE
Inspect your scooter routinely for service issue or wearable items.
INSPECTION
DAILY WEEKLY MONTHLY
Inspect the throttle is not bent when in neutral or
rest position
Inspect electrical harnesses are not frayed or have
exposed wires
Check for flat spots on tires
Inspect seat, armrests, and front riggings for loose
hardware or damage
Inspect batteries are free from corrosion
Inspect all harnesses to the controller are securely
fastened
Check the brakes for functionality at lowest speed
setting
Check the anti-tip wheels for wear, and contact with
the ground while at rest
Check for sufficient tread on the tires
Check for proper tire inflation, if applicable to your
scooter
Check for proper front wheel alignment (4-wheel
scooters only)
Check the entire scooter for loose hardware or
changes in performance
Check the entire scooter and clean any mud, dirt,
hair, food, drink, etc. on the unit
SUGGESTION – Once a year take your scooter to an authorized Drive
Medical provider for inspection and maintenance.
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XII. BASIC TROUBLESHOOTING
The diagnostic flash codes for your scooter are designed to help you perform basic
troubleshooting quickly and easily. A diagnostic flash code can be displayed in one of
two ways:
 A light labeled “Diagnostic” on the control panel will flash
OR
 The battery indicator light farthest to the left on the battery gauge (red light)
will flash a 2 digit fault.
Please refer to the diagram below for flash codes, description of problem, and
recommended actions.
Flash Code Description
1,1
1,2
1,3
1,4
2,3
3,2
3,4
4,5
Recommended Action
Power off the scooter, let rest for 15 minutes, and
Thermal Fault
power on.
Throttle Fault
Check throttle connection, replace if necessary.
Check speed pot connection, replace speed pot if
Speed Pot Fault
necessary.
Low Voltage
Charge the battery pack.
Main Fault
Contact your authorized Drive Medical provider.
Brake Fault
Engage the freewheel lever to “drive” mode.
Make sure the throttle is in the rest or neutral
Throttle Fault
position when powering on.
Check connections to the battery & charge the
Battery Fault
battery pack if necessary.
Once the recommended action is taken, turn the scooter off and then back on again to
clear the flash code. If the problem was not corrected, or another problem exists the
controller may display another flash code.
ATTENTION – Your scooter may have a diagnostic light on the tiller that
will stay on constantly. The light will begin to flash when you have a
serviceable item.
A
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XIII. SPECIFICATIONS
WEIGHT CAPACITY
TOP SPEED*
ESTIMATED RANGE*
MAX. CLIMBING ANGLE
TURNING RADIUS
GROUND CLEARANCE
LENGTH
WIDTH
HEIGHT
WIDTH
DEPTH
BACK HEIGHT
MOTOR
CONTROLLER
BATTERIES
BATTERY CHARGER
BRAKES
FREEWHEEL MODE
FRONT WHEELS
REAR WHEELS
ANTI-TIP WHEELS
BASE WEIGHT
BATTERY WEIGHT (PAIR)
SEAT WEIGHT
HEAVIEST PIECE WEIGHT
TOTAL WEIGHT
300 lbs.
4.25 mph
9 miles (12AH), 15 miles (20AH)
6°
45.5” (3-Wheel), 53.75” (4-Wheel)
2.5”
OVERALL DIMENSIONS
42.5”
21.25”
36”
SEAT DIMENSIONS
16.5”
13.5”
14”
POWER
270W x 4700RPM
CTE 45A
12AH or 20AH
2A
Electromagnetic
YES
8” x 2”
8” x 2”
2” x ¾”
WEIGHTS
49 lbs. (3-Wheel), 58 lbs. (4-Wheel)
20 lbs. (12AH), 28 lbs. (20AH)
16 lbs.
Front Section: 29 lbs. (3-Wheel), 38 lbs. (4-Wheel)
85 lbs. (3-Wheel), 94 lbs. (4-Wheel)
Country of Origin: Vietnam
* Speed and range vary with user weight, type of terrain, battery charge and condition
The information contained herein is correct at the time of publication; Drive Medical
reserves the right to alter specifications without prior notice.
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REV3.9.29.14
XIV. LIMITED WARRANTY
For the warranty periods listed below, beginning at the date of original purchase, Drive
Medical will repair or replace, at its option to the original purchaser, free of charge, any of
the following parts found upon examination by an authorized representative of Drive
Medical to be defective in materials and/or workmanship. The warranties contained herein
extend and apply only to the original purchaser.
Limited Lifetime o Main Frame
o Seat Post
14 Months o Electrical harness o Joystick
o Controller
o PC Board
o Charger
o Throttle
o Platform
o Frame Welds
o Motor /
o Brakes
gearbox
electromagnetic
assembly
function ONLY
6 Months o Batteries are covered by a separate 6 month warranty provided by
the battery manufacturer
The following items are warranted to be free of defects in workmanship
and material at the time of delivery. If the following items are found to
be defective or damaged immediately after the product is removed
from the box, Drive Medical will repair or replace, at its option to the
original purchaser, free of charge, the following items:
o Plastic shrouds
o Plastic footrests
o Upholstery and
Seating
o Metal connection
pins, hardware,
nuts, bolts & star
knobs
o Tires
o
o Floor mats o
o Armrest o
pads
o Bearings o
and
bushings
Tubes
Swing arm
Fuses and
Bulbs
Front
rigging
mounting
brackets
o Anti-tip wheels
o Motor brushes
o Plastic
connections
o Plastic
components,
excluding body
ADDITIONAL COMPONENTS
Items not mentioned or listed are covered at the discretion of Drive Medical. Any
accessories, standard or optional, supplied by Drive Medical, are covered for a period of one
year from the date of purchase with the particular unit.
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XIV. LIMITED WARRANTY
RECONDITIONED UNITS WARRANTY
implied warranties are excluded. This is
the exclusive remedy. Liabilities for
incidental, punitive, special and
consequential damages under any and all
warranties are excluded.
All reconditioned units are covered by a
90-day warranty from Drive Medical
effective from the date of purchase.
REPLACEMENT PARTS WARRANTY
Some states do not allow limitations on
how long an implied warranty lasts or do
not allow the exclusion or limitation of
incidental, punitive, special and
consequential damages. The above
limitation or exclusion may not apply to
you.
Parts that are supplied by Drive Medical as
replacements to warranted parts will be
warranted for a period of time equal to the
remainder of the original part’s warranty
period.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an
authorized Drive Medical provider. Do not
return faulty parts to Drive Medical
without prior written authorization. All
transportation costs and shipping damage
incurred while submitting parts for repair
or replacement are the responsibility of
Drive Medical.
This warranty gives you specific rights and
you may also have other rights which vary
from state to state.
WARRANTY EXCLUSIONS
o
o
o
o
o
o
o
Plastic shrouds and footrests
Upholstery and seating
Tires and tubes
Brake pads
Fuses
Motor brushes
Circumstances beyond the control
of Drive Medical
o Labor, service calls, shipping and
other charges incurred for repair of
the product, unless specifically
authorized by Drive Medical.
o Repairs and/or modifications made
to any part without specific consent
from Drive Medical.
Failure to follow the instructions, warnings
and notes in the owner’s manual and those
located on your Drive Medical product can
result in personal injury or product
damage and will void Drive Medical’s
product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of
merchantability and fitness for a particular
purpose, are limited to one (1) year from
the date of original purchase and to the
extent permitted by law. Any and all other
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XV. ACCESSORIES
Add functionality and convenience to your Drive scooter with these options and
accessories. Contact your authorized Drive Medical provider or visit
www.drivemedical.com for more information.
Dust Cover
Trailer
Oxygen Tank Holder
Crutch/Cane Holder
Part#: AZ1000
Part#: AT1000
Part#: AH2000
Part#: AH1000
o Protect your scooter
from dirt and the
elements with a cover
fitted to your
product’s size
o Provides convenient
transportation for your
large items
o Removable cover
protects your cargo
o Durable soft-sides and
tough aluminum frame
allow for easy storage
o For use with “D” size
oxygen cylinders
o Constructed of durable
steel
o Keeps tank secure with
helpful hook-and-loop
fasteners
o Sturdy steel
construction
o Includes hook-and-
loop-fasteners to
keep your walking
aid safely in place
Drink Holder
Rear Basket
Armrest Bag
Backpack
Part#: AZ0060
Part#: AB2100
Part#: AB1010
Part#: AB1120
o Take your favorite hot
or cold beverage with
you anywhere
o Easily attaches to
your product’s
armrest
o Roomy rear basket for
additional storage
o Strong steel construction
allows you to carry items
too large or too heavy
for your front basket
o Includes four pockets
and mesh drink holder
o Top of the bag is
padded so resting your
arm on it is even more
comfortable
o Great seat-back
storage for your
items
o Super-sized,
expandable main
compartment with
hook and loop
fasteners
o 2 zippered
compartments and 2
mesh side pockets
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Drive Medical Design & Manufacturing
99 Seaview Boulevard
Port Washington, NY
Tel: (516) 998-4600
Fax: (516) 566-2043
www.drivemedical.com
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