Epson AcuLaser M7000 Series User`s guide

User’s Guide
NPD4502-00 EN
Epson AcuLaser M7000 Series
User's Guide
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No
patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko
Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the
registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is a trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
®
®
®
Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
®
®
®
®
®
®
Apple , Macintosh , Mac , Mac OS , AppleTalk , and Bonjour are registered trademarks of Apple, Inc.
Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco, New York and True Type are trademarks or registered trademarks of
Apple, Inc.
Epson and Epson ESC/P are registered trademarks and Epson AcuLaser and Epson ESC/P 2 are trademarks of Seiko Epson
Corporation.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
™
®
The UFST (Universal Font Scaling Technology ) product is Monotype Imaging’s scalable font rendering subsystem for
printer devices.
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®
MicroType font compression technology from Monotype Imaging works with the UFST font rendering subsystem to
significantly reduce font file sizes.
®
Monotype Imaging’s MicroType font format is a MicroType-compressed font format.
CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks
of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
Scalable type outlines are licensed from Monotype Imaging, Inc.
Copyright and Trademarks
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Epson AcuLaser M7000 Series
User's Guide
Albertus, Arial, Coronet, GillSans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in
the United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Lubalin Graph, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC
ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered
trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through
Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
Marigold is trademark of Arthur Baker and may be registered in some jurisdictions.
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
Carta and Tekton are registered trademarks of Adobe Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
Copyright © 2011 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks
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Epson AcuLaser M7000 Series
User's Guide
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2008 R2, Server
2003, and Server 2003 x64.
❏
Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic
Edition, and Windows 7 Professional Edition.
❏
Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7
Home Basic x64 Edition, and Windows 7 Professional x64 Edition.
❏
Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏
Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
Edition.
❏
Windows XP refers to Windows XP Home Edition and Windows XP Professional.
❏
Windows XP x64 refers to Windows XP Professional x64 Edition.
❏
Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise
Edition.
❏
Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64
Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.
❏
Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
❏
Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Macintosh refers to Mac OS X.
❏
Mac OS X refers to Mac OS X 10.4.11 or later.
Operating System Versions
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Contents
Safety Instructions
Warning, Caution, and Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Finding the place for the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handling the consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Laser safety labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Internal laser radiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ozone safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 1 Getting to Know Your Printer
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Inside the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Where to Find Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power saving performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Print Job Arranger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Sort function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 2 Printing Tasks
Loading Paper into Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Lower paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Notes on loading A4 size paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting and Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Extra thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
From the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
From the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting the Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Automatic setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the Advanced setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Customizing print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Toner Save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Improving text quality in color documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adjusting the weight of thin lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the Advanced Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Duplex printing (with the Duplex Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Resizing printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printing headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing with an overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printing the copy-protected document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Printing Multiple Print Jobs at Once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing Web Pages to Fit Your Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the Reserve Job Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Sending the print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 3 Using the Control Panel
Using the Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
When to make control panel settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How to access the control panel menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How to register menus as bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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System Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Emulation Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Clock Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Parallel Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
AUX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
PCL Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
PS3 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
FX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Password Config Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Energy Saver Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Bookmark Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Printing and Deleting Reserve Job Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing a Configuration Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using the Pause/Cancel button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using the Reset menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Interrupting Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 4 Installing Options
Optional Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Handling precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Installing the optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing the optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Installing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Installing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Removing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Removing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Chapter 5 Replacing Consumable Products
Precautions During Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replacement Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Chapter 6 Cleaning and Transporting the Printer
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
For short distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Chapter 7 Troubleshooting
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Precautions for clearing jammed paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Paper Jam MP A (MP tray or Cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Paper Jam MP B A (MP Tray, Cover B or A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Paper Jam MP C1 A, Paper Jam MP C2 A, Paper Jam MP C3 A (MP Tray, All paper cassettes and
Cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Paper Jam DM (Duplex Unit’s cover). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Printing a Configuration Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
The printer does not turn off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
The Ready light is on but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
The remaining service life of the consumables is not updated (Windows only). . . . . . . . . . . . . . . 149
Cannot install software or drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
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Cannot access the shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Printout is garbled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Graphics do not print correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Transparencies are output blank from the MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
The background is dark or dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Print quality or tone is uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Areas are missing in the printed image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Completely blank pages are output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Memory Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Insufficient memory for current task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Insufficient memory to print all copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
The message Invalid AUX I/F Card appears on the LCD panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Paper does not feed from the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
The optional product is not available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Windows operating system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Printing in the PostScript 3 Mode Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
The printer or its driver does not appear in utilities in the printer configuration (Macintosh
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
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The printer fonts cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
The printer does not print normally via the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
The printer does not print normally via the network interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
An undefined error occurs (Macintosh only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 8 About the Printer Software
Using the Printer Software for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Using the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Uninstalling the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Using the PostScript Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Using the PostScript printer driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using the PostScript printer driver with Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Using the PCL6 printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Appendix A Technical Specifications
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Standard and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Parallel Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
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Imaging Cartridge/Return Imaging Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Appendix B Where To Get Help
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Before Contacting Epson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Help for Users in Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Help for Users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Help for Users in Vietnam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Help for Users in Indonesia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Help for Users in Hong Kong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Help for Users in India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Help for Users in the Philippines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Index
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Safety Instructions
Warning, Caution, and Note
w
Warning
must be followed carefully to avoid bodily injury.
c
Caution
must be observed to avoid damage to your equipment.
Note
contains important information and useful tips on the operation of your printer.
Important Safety Instructions
Setting up the printer
❏ Because the printer weighs approximately 22 kg (48.5 lb) with consumable products installed, one
person should not lift or carry it. Two people should carry the printer, lifting it by the correct
positions as shown below.
❏ When moving the printer, always keep it horizontal.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
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❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that
comes with this product. Use of the another cord may result in fire or electric shock. This product’s
power cord is for use with this product only. Use with other equipment may result in fire or electric
shock.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses
in the plug, make sure you replace them with fuses of the correct size and rating.
❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers. Accidental
disruption of power can erase valuable information in your computer’s and printer’s memory.
❏ Make sure that there is no dust on the socket.
❏ Be sure to insert the plug completely into the electrical outlet.
❏ Do not handle the plug with wet hands.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A.
When the power cord or plug is damaged or frayed.
B.
If liquid has been spilled into it.
C.
If it has been exposed to rain or water.
D.
If it does not operate normally when the operating instructions are followed. Adjust only those controls that
are covered by the operating instructions since improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the product to normal operation.
E.
If it has been dropped or the cabinet has been damaged.
F.
If it exhibits a distinct change in performance, indicating a need for service.
❏ Avoid sharing outlets with other appliances.
❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are not
sure of the power supply specifications in your area, contact your local power company or consult
your dealer.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
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❏ When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ Use only optional products, such as the paper cassette units and the printer stand, produced
specifically for this product. Using options produced for other products may cause the product to
fall over and injure someone.
Finding the place for the printer
When relocating the printer, always choose a location that has adequate space for easy operation and
maintenance. Use the following illustration as a guide for the amount of space required around the
printer to ensure smooth operation.
a. 35 cm
b. 30 cm
c. 10 cm
d. 76 cm
e. 81 cm
f. 20 cm
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To install and use any of the following options, you will need the indicated amount of additional
space.
A 500-Sheet Paper Cassette Unit adds 9.5 cm to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a place to
locate the printer:
❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.
❏ Do not put your printer where the cord will be stepped on.
❏ Do not use printer in a damp environment.
❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.
❏ Do not place the printer on an unstable surface.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a
built-in installation unless proper ventilation is provided.
❏ Keep the entire computer and printer system away from potential sources of interference, such as
loudspeakers or the base units of cordless telephones.
❏ Leave adequate room around the printer to allow for sufficient ventilation.
Using the printer
❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one
of these areas, wait 40 minutes to allow the heat to subside before doing so.
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* CAUTION
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock.
❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏ Do not use any kind of combustible gases in or around the printer.
❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Never spill liquid of any kind on the printer.
❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of
other controls may result in damage and may require repair by a qualified service representative.
❏ Do not turn off the printer:
-After turning on the printer, wait until Ready appears on the LCD panel.
-While the Ready light is flashing.
-While the Data light is on or flashing.
-While printing.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Follow all warnings and instructions marked on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to service this
product yourself.
❏ Periodically disconnect the plug from the electrical outlet and clean the blades.
❏ Do not disconnect the plug while the printer is on.
❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
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Handling the consumables
❏ Do not burn used consumables because they might explode and injure someone. Dispose of them
according to local regulations.
❏ Be sure to keep consumable components out of the reach of children.
❏ When handling an imaging cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify an imaging cartridge or take it apart.
❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or
clothes, wash it off with soap and water immediately.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not
use a vacuum cleaner.
❏ Wait at least one hour before using an imaging cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
❏ To get the best print quality, do not store the imaging cartridge in an area subject to direct sunlight,
dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid
changes in temperature or humidity.
❏ When removing the imaging cartridge, do not expose it to sunlight at all and avoid exposing it to
room light for more than five minutes. The imaging cartridge contains a light-sensitive drum.
Exposure to light can damage the drum, causing dark or light areas to appear on the printed page
and reducing the service life of the drum. If you need to keep the imaging cartridge out of the
printer for long periods, cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you remove the imaging cartridge from the
printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your
skin can permanently damage its surface and affect print quality.
❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
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Safety Information
Laser safety labels
w
Warning:
The performance of procedures and adjustments other than those specified in the printer’s
documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser
product as defined in the IEC60825 specifications. The label similar to the one shown below is
attached to the back of the printer in countries where required.
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit.
The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be
opened under any circumstances. An additional laser warning label is affixed to the inside of the
printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced
only when the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 1.5 mg/h of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
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❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
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Chapter 1
Getting to Know Your Printer
Printer Parts
Front view
a.
face-down tray
b.
control panel
c.
right side cover
d.
standard lower paper cassette
e.
power switch
f.
paper support
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Rear view
*
a.
cover B
b.
upper option cover
c.
AC inlet
d.
lower option cover
e.
Ethernet interface connector*
f.
Type-B interface card slot cover
g.
USB interface connector
When the printer is in the deep sleep mode or the power off mode, the Ethernet interface connector’s LED does not light.
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Inside the printer
a.
imaging cartridge
b.
cover A
c.
MP tray
d.
tray paper size switch
Control panel
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a.
LCD panel
Displays printer status messages and control panel menu settings.
b.
Pause/Cancel button
Press once to pause. Press again to recover from pause. While paused, the
following operations are available on the control panel.
- Canceling the current print job or stored print jobs.
- Interrupting print jobs to print a stored print job.
For instructions on these operations, see “Canceling Printing” on page 96 and
“Interrupting Printing” on page 97.
c.
Data light (Green)
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
d.
Ready light (Green)
On when the printer is ready, indicating that the printer is ready to receive and
print data.
Off when the printer is not ready.
e.
Start/Stop button
When the printer is printing, pressing this button stops the printing.
When the error light is flashing, pressing this button clears the error and
switches the printer to ready status.
f.
Error light (Orange)
On or flashes when an error has occurred.
g.
h.
i.
j.
k.
Right button
Down button
Left button
OK button
Up button
Use these buttons to access the control panel menus, where you can make
printer settings and check the status of consumable products. For instructions
on how to use these buttons, see “Using the Control Panel Menus” on
page 56.
l.
Wake Up/Sleep button
(Green)
Press to switch the status between available for printing and saving power. This
button lights up when the printer is in the sleep mode (the deep sleep mode).
The printer has a power off mode which saves more power consumption as
almost all functions are not available, and this button blinks while in the power
off mode.
Press this button to recover from the sleep mode (the deep sleep mode) and the
power off mode.
For more details about the power off mode, see “Energy Saver Menu” on
page 82.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the following options.
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❏ 500-Sheet Paper Cassette Unit (C12C802702)
This unit increases paper feeding capacity up to 500 sheets of paper. You can install up to two
units.
❏ Duplex Unit (C12C802712)
This unit allows for automatic printing on both sides of paper.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 320 MB by adding an
additional 256 MB RAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the
store where you purchased this printer or an Epson qualified service representative.
❏ Parallel Interface Card (C12C824521)
This option enables parallel interface connection. Insert the parallel interface card to the Type-B
interface card slot.
Consumable products
The life of the following consumable products is monitored by the printer. The printer lets you know
when replacements are needed.
*
Product name
Product code
Imaging Cartridge
1221
Return Imaging Cartridge*
1222
Return imaging cartridges are not sold in some areas. Contact your local Epson dealer/representative about the
availability of the Return imaging cartridge scheme.
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
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Epson AcuLaser M7000 Series
User's Guide
Provides you with detailed information on the printer’s functions, optional products, maintenance,
troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network settings.
Font Guide
Provides you with information on fonts used on the printer.
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your
printer. Online help is automatically installed when you install the printer software.
Printer Features
Power saving performance
The printer has an advanced power saving feature that helps you reduce electricity consumption. In
the power off mode, the printer consumes about 0.2 W by disabling almost all operations.
For a detailed explanation, see “Energy Saver Menu” on page 82.
Print Job Arranger
This function allows printing settings for several documents created by different applications at the
same time. You can arrange the order in which jobs are printed and change the layout of the data.
Sort function
You can alternate printouts vertically and horizontally when collating multiple sets of printouts.
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Chapter 2
Printing Tasks
Loading Paper into Your Printer
This section describes how to load paper. If you use special media such as transparencies or envelopes,
see also “Selecting and Using Print Media” on page 35. For specifications or details about the paper
types and sizes, see “Paper” on page 181.
c
Caution:
Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
MP tray
The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such
as labels, envelopes, thick paper, and transparencies.
Note:
To load envelopes, see “Envelopes” on page 36.
1. Open the MP tray.
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2. Slide the paper guides to accommodate the paper you are loading.
Note:
When the loading paper size is bigger than B4, open the extension tray on the MP tray to
accommodate the paper.
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3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides
to get a snug fit.
Note:
Make sure that you do not load paper beyond the limit mark.
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4. Turn the tray paper size switch to match the size of the loaded paper.
Note:
❏ After loading paper, set the MP Type setting on the control panel to match the type of paper
loaded. For details, see “Tray Menu” on page 60.
❏ If the tray paper size switch is set to , set the MP Tray Size setting on the control panel to
match the size of the loaded paper. For details, see “Tray Menu” on page 60.
Lower paper cassette
This cassette gives you a second paper source in addition to the MP tray.
1. Pull out the paper cassette.
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2. Remove the tray cover.
3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading.
Note:
When loading paper that is A3, B4, A4 portrait, or larger, extend the paper cassette. If you do not
need to extend the paper cassette, go to step 8.
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4. Slide the unlock levers outward.
5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to the
paper size.
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6. Slide the unlock levers back to their lock positions.
7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.
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8. Load a stack of the desired paper on the center of the paper cassette with the printable surface
facing up.
Note:
Make sure that you do not load paper beyond the limit mark.
9. Insert the paper size label into the front of the paper cassette.
10. Replace the tray cover.
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11. Reinsert the paper cassette into the printer.
Note:
After loading paper, set the Cassette1 Size and Cassette1 Type settings to match the loaded
paper size and paper type on the control panel. For details, see “Tray Menu” on page 60.
Notes on loading A4 size paper
You can load A4 size paper both in portrait and landscape orientation in the printer.
Set the printer as follows when you load A4 size paper.
Paper source
Orientation of paper in
paper source
Printer driver
Output Settings
Control panel
Tray Menu - MP Tray Size,
Cassette1/2/3 Size
MP tray
Portrait
Eject Vertically
A4 Portrait
Landscape
Eject Horizontally
A4 Landscape
Portrait
Unnecessary
Unnecessary
Landscape
Unnecessary
Unnecessary
Lower cassette
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Output Tray
The output tray is located on the top of the printer. Since printouts are output face-down, this tray is
also referred to as the facedown tray. Up to 250 sheets can be stacked when using the plain paper.
Extend the paper support to accommodate the size of the paper loaded in the MP tray or lower paper
cassette to prevent it from slipping off the printer.
Selecting and Using Print Media
You can use special media, such as labels, envelopes, thick paper, and transparencies. The instructions
below describe loading special media in the MP tray as an example.
When loading special media, you should make paper settings. You can also make these settings on the
Tray Menu in the control panel. See “Tray Menu” on page 60.
Note:
Since the quality of any particular brand or type of media may be changed by the manufacturer at any
time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before
purchasing large quantities or printing large jobs.
Labels
Available labels
❏ Labels designed for laser printers or plain-paper copiers
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❏ Labels that completely cover the backing sheet, with no gaps between the individual labels
MP tray
Printer driver settings
Paper Size
A4, LT
Paper Source
MP Tray
Paper Type
Labels
Note:
❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might
be wrinkled. Make a trial print run before you print on a lot of labels.
❏ Duplex printing is not available for labels.
❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your
printer.
Envelopes
Available envelopes
❏ Envelopes that have no glue or no tape
c
Caution:
Do not use window envelopes. The plastic on most window envelopes will melt.
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MP tray
a. C5, IB5
b. MON, C10, DL, C6
Printer driver settings
Paper Size
MON, C10, DL, C5, C6, IB5
Paper Source
MP Tray
Note:
❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,
envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.
❏ Duplex printing is not available for envelopes.
Thick paper
MP tray
Printer driver settings
Paper Size
A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4
Paper Source
MP Tray
Paper Type
Thick (for 91 to 157 g/m2 paper)
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Lower paper cassettes
Printer driver settings
*
Paper Size
A4, A3, A5, B4, B5, LT, LGL
Paper Source
Cassette1, Cassette2*, Cassette3*
Paper Type
Thick (for 91 to 157 g/m2 paper)
Available only when the optional paper cassette unit is installed.
Note:
Paper thicker than 106 g/m2 cannot be used for duplex printing.
Extra thick paper
MP tray
Printer driver settings
Paper Size
A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4
Paper Source
MP Tray
Paper Type
Extra Thick (for 158 to 216 g/m2 paper)
Transparencies
MP tray
Printer driver settings
Paper Size
A4
Paper Source
MP Tray
Paper Type
Transparency
Note:
Duplex printing is not available for transparencies.
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Custom paper size
MP tray
Printer driver settings
*
Paper Size
User Defined Size*
Paper Source
MP Tray
Paper Type
Normal, Transparency, Labels, Thick, Extra Thick
75.0 × 98.4 mm at the minimum and 297.0 × 508.0 mm at the maximum
Lower paper cassettes
Printer driver settings
Paper Size
User Defined Size*1
Paper Source
Cassette1, Cassette2*2, Cassette3*2
Paper Type
Normal, Thick
*1 76.2 × 148.0 mm at the minimum and 297 × 431.8 mm at the maximum
*2 Available only when the optional paper cassette unit is installed.
Note:
❏ Depending on the quality of the non-standard size paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size
paper.
❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the
Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper Length,
and Unit settings to match your custom paper. Then click OK and your custom paper size will be
saved.
❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create User Defined Size at the client.
❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing
the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting.
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Cancelling a Print Job
From the printer
To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 96.
From the computer
For Windows users
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the
Document menu.
Setting the Print Quality
You can change the print quality of printouts through settings in the printer driver.
In the Automatic setting, you can select a print mode according to your printing purpose. The printer
driver makes optimal settings depending on the print mode you have selected. In the Advanced
setting, you have more setting options.
Note:
The printer driver’s online help provides details on printer driver settings.
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Using the Automatic setting
For Windows users
1. Click the Basic Settings tab.
2. Click Automatic, then choose desired printing quality.
3. Click OK.
Using the Advanced setting
For Windows users
1. Click the Basic Settings tab.
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2. Select Advanced. Then select the most appropriate setting from the list according to the type of
document or image you want to print.
When you choose a predefined setting, other settings such as Print Quality and Graphics are set
automatically. Changes are shown in the current settings list on the Setting Information dialog box
that appears by pressing the Setting Info. button on the Optional Settings tab.
Customizing print settings
If you need to change detailed settings, make the settings manually.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings.
3. Make appropriate settings. For details about each setting, see online help.
4. Click OK.
Saving your settings
You can save your custom settings.
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Note:
❏ You cannot use a predefined setting name for your custom settings.
❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ You cannot delete predefined settings.
For Windows users
Note:
When sharing the printer on a network, Save Settings is grayed out and you cannot create a custom
setting at the client.
1. Click the Basic Settings tab.
2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.
3. Type a name for your custom settings in the Name box, then click Save.
Your settings will appear in the drop-down list which appears when Advance is selected on the Basic
Settings tab.
Note:
To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box,
then click Delete.
You can create new settings in the More Settings dialog box. When you create new settings, Custom
Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not
overwritten. To save the new settings, save them under a new name.
Toner Save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner
Save mode.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
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3. Select the Toner Save check box, then click OK.
Improving text quality in color documents
When you print a document in color, text quality can be improved by printing the text in black.
1. Click the Basic Settings tab.
2. Select Enable from the Print Text In Black drop-down list.
3. Click OK.
Adjusting the weight of thin lines
Thin lines can be printed in thicker lines as visible.
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
3. Select the Dot Correction check box, then click OK.
The default setting for the Dot Correction is on.
Setting the Advanced Layout
Duplex printing (with the Duplex Unit)
This function allows you to print on both sides of the paper automatically by installing the optional
Duplex Unit.
For Windows users
1. Click the Basic Settings tab.
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2. Select the Duplex check box, then select Left, Top, or Right as the binding position.
Note:
The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If it is
not recognized, confirm that the option is set to Installed on the Optional Settings tab. If necessary,
update the installed option information manually. For details, see “Making Optional Settings” on
page 165.
3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog
box.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Modifying the print layout
This function allows you to print multiple pages on single sheets of paper.
For Windows users
1. Click the Advanced Layout tab.
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2. Select the Print Layout check box and the number of pages you want to print on one sheet of
paper.
3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Resizing printouts
This function allows you to enlarge or reduce your document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select the Zoom Options check box.
3. If you want to resize pages automatically to fit the output paper, select the desired paper size from
the Output Paper drop-down list.
If you want to resize pages by a specified magnification, select the Zoom To check box, then specify
the percentage. You can also select the output paper size.
4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to
print reduced page image with centering) for Location setting.
Note:
This setting is not available when you select Zoom To check box.
5. Click OK.
Printing watermarks
This function allows you to print a text-based or image-based watermark on your document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select a watermark that you want to use from the Watermark drop-down list.
3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For
details about each setting, see online help.
4. Click OK.
Making a new watermark
For Windows users
1. Click the Advanced Layout tab.
2. Click Add New Watermark.
3. Select Text or BMP and type a name for the new watermark in the Name box.
4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file
you want to use, then click Open.
5. Click OK.
Note:
❏ You can register up to 10 original watermarks.
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❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark
you want to edit in the Name box, and make appropriate settings, then click OK.
❏ To remove the saved watermark, click Edit/Delete on the Advanced Layout tab, select the
watermark you want to delete in the Name box, then click Delete.
❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create a user defined watermark at the client.
Printing headers and footers
This function allows you to print user name, computer name, date, time, or collate number, at the top
or bottom of each page in a document.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items from the drop-down list.
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Note:
❏ If you select Collate Number, the number of copies is printed.
❏ When using the reserve job function, you cannot select Collate Number.
4. Click OK.
Printing with an overlay
This function allows you to print a standard form or letterhead onto the original document.
Note:
❏ This function is for Windows only.
❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode
in the Extended Settings dialog box from the Optional Settings tab.
Creating an overlay
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.
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4. Type the form name in the Form Name box and its description in the Description box.
5. Select Foreground Document or Background Document to specify whether the overlay will
be printed as foreground or background of the document.
6. Select the Assign to Paper Source check box to display the form name in the Paper Source
drop-down list on the Basic Settings tab.
7. Click OK.
Note:
❏ To change the settings of the overlay form data you created, access the printer driver and follow the
step 1 and 2 above. Note that on the step 3, select Overlay Print, then click Edit Form.
❏ The following 9 characters cannot be used for form names: \ / : * ? " < > |.
Printing an overlaid document
You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab.
For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 50.
If overlay form data is not registered in the Paper Source or if you want to make detailed settings,
follow the steps below.
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
Note:
If you cannot select the form from the application, access the printer driver from the operating
system. For details, see “Accessing the printer driver” on page 164.
5. Click OK.
Saving an overlaid form pre-settings
This function allows you to save the settings you made from “Creating an overlay” on page 50.
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1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing an
overlaid document” on page 51.
2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your
pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection
dialog box.
3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced
Layout dialog box.
Note:
❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to
delete from Form Pre-Settings drop-down list, click Delete, and then click OK.
❏ You can save up to 20 pre-settings.
Printing the copy-protected document
This function allows you to print a document as a copy-protected document. When you try to copy a
copy-protected document, “COPY” is printed several times on the document.
Note:
❏ Epson will not guarantee to secure from information leakage and any other damage by using this
function, nor hidden letters appear in all cases.
❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters
may not appear when photocopied depends on the models, settings, and combinations of
photocopiers, fax machine, input device such as digital cameras and scanners, output device such as
printers; printer driver settings of this product; condition of consumables such as toner and output
paper type.
For Windows users
Note:
With this function, the Print Quality setting is changed to Fine, and the Toner Save setting is disabled.
Form Overlay function is also disabled.
1. Click the Advanced Layout tab.
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2. Select Copy from the Anti-Copy Pattern drop-down list.
3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For
details about each setting, see online help.
4. Click OK.
Printing Multiple Print Jobs at Once
This function allows you to print several documents created by different applications at once
arranging settings, such as the printing order, duplex, and the print layout.
1. Click the Basic Settings tab.
2. Select the Print Job Arranger check box.
3. Click OK.
The Print Job Arranger screen appears when a print job is executed. Make appropriate settings. For
details, see the Print Job Arranger help.
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Printing Web Pages to Fit Your Paper Size
This function allows you to make Web pages fit to your paper size when printing. Install EPSON
Web-To-Page from the Software Disc.
Note:
This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003.
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer
Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then
select EPSON Web-To-Page.
Using the Reserve Job Function
This function allows you to store print jobs on the printer’s memory and to print them later directly
from the printer’s control panel. You can prevent the printed document from being looked at by other
people by applying a password to the print job.
This function uses the following types of printer memory.
Printer’s Storage
Description
RAM Disk
An additional memory must be installed on your printer in order to use the Reserve Job
function.
To enable the RAM disk, you have to set the RAM Disk setting on the control panel to
Normal or Maximum. For instructions about increasing your printer’s memory, see
“Installing a memory module” on page 110.
After the memory module is installed, you must update the option information. See
“Making Optional Settings” on page 165.
The table below gives an overview of the Reserve Job options.
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Reserve Job Option
Description
Re-Print Job
Lets you print the job now and store it on the printer’s memory. You can print the same
job several times.
Verify Job
Lets you print one copy now to verify the content. You can print multiple copies later.
Confidential Job
Lets you apply a password to the print job. You can print the job entering the password
on the printer’s control panel.
Sending the print job
For Windows users
1. Click the Optional Settings tab, then click Reserve Jobs Settings. The Reserve Jobs Settings
dialog box appears.
2. Select the Reserve Job On check box, then select Re-Print Job, Verify Job, or Confidential
Job.
3. Enter a user name and job name in the corresponding text boxes. If you selected Confidential
Job, enter a four-digit number in the password text box to set the password.
Note:
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a
Web browser.
4. Click OK.
Note:
The OK button becomes available after both the user name and job name have been entered.
If you selected Re-print Job, the printer prints your document. If you selected Verify Job, the printer
prints one copy of your document.
To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job
Data” on page 93.
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Chapter 3
Using the Control Panel
Using the Control Panel Menus
When to make control panel settings
In general, printer driver settings override settings made using the control panel.
You should make the following settings by using the control panel because these settings cannot be
made in the printer driver.
❏ Settings to select emulation modes and IES (Intelligent Emulation Switching) mode
❏ Settings to specify a channel and configure the interface
❏ Settings to specify the size of the memory buffer used to receive data
How to access the control panel menus
1. Press the r Right button to access the control panel menus.
2. Use the u Up and d Down buttons to scroll through the menus.
3. Press the r Right button to view the items in a menu. Depending on the menu, the LCD panel
displays an item and the current setting separated ( YYYY=ZZZZ), or only an item ( YYYY).
4. Use the u Up and d Down buttons to scroll through the items, or press the l Left button to return
to the previous level.
5. Press the r Right button to carry out the operation indicated by an item, such as printing a
configuration status sheet or resetting the printer, or to view the settings available for an item, such
as paper sizes or emulation modes.
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Use the u Up and d Down buttons to scroll through available settings, then press the r Right
button to select a setting and return to the previous level. Press the l Left button to return to the
previous level without changing the setting.
Note:
❏ You need to turn the printer off and then on to activate some settings. For details, see “Control
Panel Menus” on page 58.
❏ The OK button can be used instead of the r Right button in step 3 or 5.
6. Press the Start/Stop button to exit the control panel menus.
How to register menus as bookmarks
By registering bookmarks for frequently used menus, you can display the registered menus by just
pressing the OK button while the LCD panel displays Ready.
Note:
The maximum number of menus you can register as bookmarks is 3.
1. Display the menu to register. For details, see “How to access the control panel menus” on
page 56.
2. Press the OK button for more than two seconds.
The Add Bookmark menu appears.
Note:
Some menus cannot be bookmarked. If you tried to register them, Bookmark Failed is displayed.
3. Press the u Up and d Down buttons to select the menu to delete, then press the r Right button.
Note:
To register a new menu, you have to delete one of the registered menus from the bookmark.
If Bookmark Registered is displayed, the menu is bookmarked successfully.
Note:
To restore the bookmark menus to the default values, select SelecType Init from the control panel’s
Reset Menu.
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Control Panel Menus
Note:
Some menus and items appear only when a corresponding optional device is installed or an appropriate
setting has been done.
Information Menu
Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font
sample.
Item
Values
Print Configuration Status Sheet
-
Print Supplies Status Sheet
-
Print Usage History Sheet
-
Reserve Job List*1
-
Network Status Sheet*2
-
AUX Status Sheet*3
-
USB ExtI/FStatusSht*4
-
PS3 Status Sheet
-
PS3 Font List
-
PCL Font Sample
-
ESCP2 Font Sample
-
FX Font Sample
-
I239X Font Sample
-
Toner
E******F to E
Total Pages
0 to 99999999
F
*1
Available only when the jobs are stored by using the Quick Print Job feature.
*2
Available only when the Network I/F setting in Network Menu is set to On.
*3
Available only when an optional interface card is installed.
*4
Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F
setting is set to On.
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Print Configuration Status Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be useful to
confirm whether option have been installed correctly.
Print Supplies Status Sheet
Prints a sheet showing information about consumables.
Print Usage History Sheet
Prints a sheet showing the history of the printer’s usage.
Reserve Job List
Prints a list of reserved print jobs stored on the printer’s memory.
Network Status Sheet
Prints a sheet showing the working status of the network.
AUX Status Sheet
Prints a sheet showing the working status of the optional interface.
USB ExtI/FStatusSht
Prints a sheet showing the working status of the USB interface.
PS3 Status Sheet
Prints a sheet showing information about the PS3 mode such as the PS3 version.
PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample
Prints a sample of the fonts available for your selected printer emulation.
Toner
The number of asterisks (*) between “E” and “F” indicates the remaining service lives of consumables.
If a non-genuine consumable is used, “?” is displayed instead of the indicator.
Total Pages
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Displays the total number of pages printed by the printer.
System Information Menu
The following information is displayed.
❏ Main Version
❏ MCU Version
❏ Serial No
❏ Memory
❏ MAC Address
Tray Menu
*
Item
Settings (default in bold)
MP Tray Size
A4 Portrait, A4 Landscape, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4,
MON, C10, DL, C5, C6, IB5, CTM
MP Type
Plain, Preprinted, Letterhead, Recycled, Color, Transparency, Labels, Thick,
ExtraThk, Envelope, Special
Cassette1 Size
A4 Portrait, A4 Landscape, A3, A5, B4, B5, LT, LGL, CTM
Cassette2 Size*/ Cassette3 Size*
A4 Portrait, A4 Landscape, A3, A5, B4, B5, LT, LGL, CTM
Cassette1 Type/ Cassette2 Type*/
Cassette3 Type*
Plain, Preprinted, Letterhead, Recycled, Color, Thick, Special
Detect Cassette1 Size/Detect
Cassette2 Size*/Detect Cassette3
Size*
On, Off
MP Tray AutoSel
On, Off
Cassette1 AutoSel/Cassette2
AutoSel*/Cassette3 AutoSel*
On, Off
Available only when the optional paper cassette unit is installed.
MP Tray Size
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Select your paper size from this menu. The tray paper size switch setting is enabled if it is not set to
.
MP Type
Lets you set the paper type loaded in the MP tray.
Cassette1 Size/Cassette2 Size/Cassette3 Size
Displays the paper size loaded in the standard and optional paper cassettes.
Cassette1 Type/Cassette2 Type/Cassette3 Type
Lets you select the paper type loaded in the standard and optional paper cassettes.
Detect Cassette1 Size/Detect Cassette2 Size/Detect Cassette3 Size
Detects the paper size loaded in the standard and optional paper cassettes.
MP Tray AutoSel/Cassette1 AutoSel/Cassette2 AutoSel/Cassette3 AutoSel
Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection
in the printer driver.
Emulation Menu
Note:
You can specify different emulations for each interfaces.
*
Item
Settings (default in bold)
Parallel*
Auto, ESCP2, FX, I239X, PS3, PCL
USB
Auto, ESCP2, FX, I239X, PS3, PCL
Network
Auto, ESCP2, FX, I239X, PS3, PCL
AUX*
Auto, ESCP2, FX, I239X, PS3, PCL
Available only when an optional Type-B interface card is installed.
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Printing Menu
Note:
The settings are overridden by the settings made in the printer driver.
Item
Settings (default in bold)
Page Size
A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM*1
Wide A4
Off, On
Media Type
Unspecified, Plain, Preprinted, Letterhead, Recycled, Color, Transparency, Labels, Thick,
ExtraThk, Envelope, Special
Page Side
Front, Back
Paper Source
Auto, MP, Cassette1, Cassette2*2, Cassette3*2
Orientation
Port, Land
Resolution
300, 600, 1200
RITech
On, Off
Toner Save
Off, On
Density
1 to 3 to 5
Dot Correction
Off, On
Top Offset
-150.0 ... 0.0 ... 150.0mm in 0.5 increments
LeftOffset
-150.0 ... 0.0 ... 150.0mm in 0.5 increments
T Offset B*3
-150.0 ... 0.0 ... 150.0mm in 0.5 increments
L Offset B*3
-150.0 ... 0.0 ... 150.0mm in 0.5 increments
*1
The minimum and maximum of custom paper sizes vary depending on the tray.
(MP Tray)
Minimum: 75.0 × 98.4 mm, maximum: 297.0 × 508.0 mm
(Lower paper cassette)
Minimum: 76.2 × 148.0 mm, maximum: 297.0 × 431.8 mm
*2
Available only when the optional paper cassette unit is installed.
*3
Available only when the optional Duplex Unit is installed.
Page Size
Specifies the paper size.
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Wide A4
Selecting On decreases the left and right margins to 3.4 mm.
Media Type
Specifies the paper type.
Page Side
Select Front when printing on the front of normal paper (Plain), thick paper (Thick), or extra thick
paper (Extra Thick).
Paper Source
Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the
optional paper cassette unit.
If you select Auto, paper feeds from the paper source containing paper that matches your Paper Size
setting.
Orientation
Specifies whether the page is printed in portrait or landscape orientation.
Resolution
Specifies the printing resolution.
RITech
Turning RITech on produces smoother and crisper lines, text, and graphics.
Toner Save
When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of
characters. The characters are outlined in full black on the right and lower edges.
Density
Specifies the printing density.
Dot correction
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Adjusts the weight of thin lines so they are printed clearly.
Top Offset
Makes fine adjustments to the vertical printing position of the page.
c
Caution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
LeftOffset
Makes fine adjustments to the horizontal printing position of the page. This is useful for fine
adjustments.
c
Caution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
T Offset B
Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this if
the printout on the back is not where you expected.
L Offset B
Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use this
if the printout on the back is not where you expected.
Setup Menu
Item
Settings (default in bold)
Language
English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI,
Português, Norsk,
,
, Türkçe,
,
,
Time Out
0, 5 to 60 to 300 in increments of 1
MP Mode
Normal, Last
Manual Feed
Off, 1st Page, EachPage
Copies
1 to 999
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Item
Settings (default in bold)
Duplex*1 *2
Off, On
Binding*1 *2
Long Edge, Short Edge
Start Page*1 *2
Front, Back
Skip Blank Page*3
Off, On
Auto Eject Page*4
Off, On
Size Ignore
Off, On
Auto Cont
Off, On
Page Protect*3
Auto, On
A4/LT Auto Switching
On, Off
Toner Alert
Skip, Set
LCD Contrast
0 to 7 to 15
RAM Disk*1 *5
Off, Normal, Maximum
Confirm Media Type
No, Yes
Job Info.
Display Pattern 1, Display Pattern 2, Off
User's Guide
*1
Available only when the corresponding option is installed.
*2
Available only when you use A4, A3, A5, B4, B5, LT, HLT, LGL, GLG, B, EXE, or F4 size paper.
*3
Available only for ESCP2, FX, or I239X mode.
*4
Not available in PS3 and PCL.
*5
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.
Language
Specifies the language displayed on the LCD panel and that printed on the status sheet.
Time Out
Specifies the length of the time, in seconds, before a time out when interfaces are being switched
automatically. The time before a time out occurs is the length of time from the point when no data is
being received from an interface until the point of switching the interface. If the printer has a print job
when switching the interface, the printer prints the print job.
MP Mode
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This setting determines whether the MP tray has the highest or lowest priority when Auto is selected
as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray
has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.
Manual Feed
Allows you to select the manual feed mode for the MP tray.
Copies
Designates the number of copies to be printed, from 1 through 999.
Duplex
Turns duplex printing on or off. This allows you to print on both sides of a page.
Binding
Specifies the binding direction of the printout.
Start Page
Specifies whether duplex printing starts from the front or back of the page.
Skip Blank Page
Enables you to skip blank pages when printing.
Auto Eject Page
Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached. The
default is Off, which means paper is not ejected when the time-out limit is reached.
Size Ignore
If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps
printing even if the image size exceeds the printable area for the specified paper size. This may cause
smudges because of the toner that is not transferred onto the paper properly. When this item is turned
off, the printer stops printing if a paper size error occurs.
Auto Cont
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When you turn this setting on, the printer automatically continues printing after a certain period of
time when one of the following errors occurs: Paper Set, Print Overrun, or Memory Overflow.
When this option is off, you must press the Start/Stop button to resume printing.
Page Protect
Allocates additional printer memory for printing data, as opposed to receiving it. You may need to
turn this setting on if you are printing a very complex page. If a Print Overrun error message appears
on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount
of memory reserved for processing data so your computer may take longer to send the print job, but it
will allow you to print complex jobs. Page Protect usually works best when Auto is selected. You
will need to increase your printer’s memory if memory errors continue to occur.
Note:
Changing the Page Protect setting reconfigures the printer’s memory, which causes any downloaded
fonts to be deleted.
A4/LT Auto Switching
When A4 or Letter size paper is selected for printing and there is no paper of that size loaded, the
printout is output in another size.
Toner Alert
Specifies whether or not to stop printing temporarily when the imaging cartridge is near the end of the
service life.
LCD Contrast
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast between
0 (lowest contrast) and 15 (highest contrast.)
RAM Disk
Specifies the RAM disk size available for the Reserve Job function. See the table below for details.
Optional RAM capacity
(Total RAM capacity)
128 MB (Total 192 MB)
256 MB (Total 320 MB)
RAM Disk setting
Off
Normal
Maximum
Disabled
64 MB
96 MB
128 MB
192 MB
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Confirm Media Type
Displays a message when the paper type in the tray selected for printing is different from that selected
on Paper type in the printer driver.
Job Info.
Displays job information on the control panel, also skipping and canceling printing jobs can be done
with this setting. The pattern of items displayed on the control panel can be selected from
Display Pattern 1 and Display Pattern 2. Do not select Display Pattern 1 when the
following languages are selected as Language on Setup Menu: Norsk,
,
, Türkçe,
,
,
.
Reset Menu
Clear Warning
Clears warning messages that show errors except for these that occur from consumable products or
mandatory-replacement parts.
Clear All Warnings
Clears all warning messages that appear on the LCD panel.
Reset
Stops printing and clears the current job received from the active interface. You may want to reset the
printer when there is a problem with the print job itself and the printer cannot print successfully.
Reset All
Stops printing and clears the printer memory. The print jobs received from all interfaces are erased.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone
else’s job.
SelecType Init
Restores the control panel menu settings to their default values.
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Quick Print Job Menu
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the
Quick Print Job feature (Re-Print Job, Verify Job , Stored Job) of the printer driver’s Reserve Job
function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 93.
Confidential Job Menu
This menu allows you to print or delete print jobs stored in the printer’s memory using the
Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct
password to access this data. For instructions on using this menu, see “Using the Confidential Job
Menu” on page 94.
Clock Menu
Item
Settings (default in bold)
Local Time Diff.
-13:59 … 0:00 … +13:59
Time Setting
2000/ 01/01 00:00 to 2099/12/31 23:59
Date Format
DD/MM/YY, MM/DD/YY, YY/MM/DD
Local Time Diff.
Specifies the current date and time by entering the time difference from Greenwich Mean time.
Time Setting
Specifies the current date and time by entering them directly.
Date Format
Specifies the format to display the date.
Parallel Menu
These settings control communication between the printer and the computer when using the parallel
interface.
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*
Item
Settings (default in bold)
Parallel I/F*
On, Off
Speed*
Fast, Normal
Bi-D*
ECP, Off, Nibble
Buffer Size*
Normal, Maximum, Minimum
User's Guide
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is
turned on again.
Parallel I/F
Allows you to activate or deactivate the parallel interface.
Speed
Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or
Nibble mode. When Fast is selected, the pulse width is about 1 μs. When Normal is selected, the pulse
width is about 10 μs.
Bi-D
Allows you to specify the bidirectional communication mode. When you select Off, bidirectional
communication is disabled.
Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn
it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on
page 68.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the
printer.
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User's Guide
USB Menu
Item
Settings (default in bold)
USB I/F*1
On, Off
USB Speed*1 *2
HS, FS
Get IP Address*2 *3
Auto, PING, Panel
IP*2 *3 *4 *5
0.0.0.1 to 255.255.255.254
SM*2 *3
0.0.0.0 to 255.255.255.255
GW*2 *3
0.0.0.0 to 255.255.255.255
NetWare*2 *3
On, Off
AppleTalk*2 *3
On, Off
MS Network*2 *3
On, Off
Bonjour*2 *3
On, Off
USB ExtI/F Init*2 *3
-
Buffer Size*1 *2
Normal, Maximum, Minimum
*1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is
turned on again.
*2 Available only when USB
I/F is set to On.
*3 Available only when a USB external device with D4 support is connected. The contents of the settings depend on the USB
external device settings.
*4 If the Get
IPAddress setting is set to Auto, this setting cannot be changed.
*5 When the Get
IPAddress setting is changed from Panel or PING to Auto, the panel setting values are saved. Then Auto is
changed back to Panel or PING, the saved setting values are displayed. The value is set to 192.168.192.168 if the settings
are not made from the panel.
USB I/F
Allows you to activate or deactivate the USB interface.
USB Speed
Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS
does not work on your computer system.
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Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn
it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on
page 68.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the
printer.
Network Menu
See the Network Guide for each setting.
AUX Menu
See the Network Guide for each setting.
PCL Menu
These settings are available in the PCL mode.
Item
Settings (default in bold)
FontSource
Resident, Download*1
Font Number
0… 65535 (depending on your settings)
Pitch*2
0.44 … 10.00 … 99.99cpi in 0.01cpi increment
Height*2
4.00 … 12.00 … 999.75pt in 0.25pt increment
SymSet
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe,
WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath, VeMath,
PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows,
McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr,
ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA
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Item
Settings (default in bold)
Form
5 … 64 … 128Lines
CR Function
CR, CR+LF
LF Function
LF, CR+LF
Tray Assign
4K, 5S, 4
User's Guide
*1 Available only when downloaded fonts are available.
*2 Depending on the font that has been selected.
FontSource
Sets the default font source.
Font Number
Sets the default font number for the default font source. The available number depends on the settings
you made.
Pitch
Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to
99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the
FontSource or Font Number settings.
Height
Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to
999.75 points, in 0.25-point increments. This item may not appear depending on the FontSource or
Font Number settings.
SymSet
Selects the default symbol set. If the font you selected in FontSource and Font Number is not available
in the new SymSet setting, the FontSource and the Font Number settings are automatically replaced
with the default value, IBM-US.
Form
Selects the number of lines for the selected paper size and orientation. This also causes a line spacing
(VMI) change, and the new VMI value is stored in the printer. This means that later changes in the
Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
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CR Function, LF Function
These functions are included for users of particular operating systems, such as UNIX.
Tray Assign
Changes the assignment for the paper source select command. When 4 is selected, the commands are
set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible
with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible
with the HP LaserJet 5S.
PS3 Menu
Item
Settings (default in bold)
Error Sheet
Off, On
Image Protect
On, Off
Binary
Off, On
Text Detection
Off, On
PDF Page Size
Auto, A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5
Error Sheet
When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or
when the PDF file you tried to print is not a supported version.
Image Protect
When On is selected, the print quality is not reduced even with insufficient memory. In that case,
Memory Overflow is displayed and the printing is stopped.
When Off is selected, the print quality is reduced with insufficient memory. In that case,
Image Optimum is displayed and the printing is continued.
Binary
Specifies the data format. Select On for the Binary data and select Off for the ASCII data.
Note:
❏ Binary can only be used with network connection.
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❏ You do not have to select On when using AppleTalk.
To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D
Before Each Job and SEND CTRL-D After Each Job are set to No.
When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the
printer driver settings.
Text Detection
When you select On, the text file is converted to a PostScript file when printing. This setting is available
only when you select PS3 in the Emulation Menu.
PDF Page Size
Specifies the paper size when you send the PDF file directory from a computer or some other device. If
Auto is selected, the paper size is determined based on the size of the first page that is printed.
ESCP2 Menu
Item
Settings (default in bold)
Font
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B
Pitch
10, 12, 15cpi, Prop.
Condensed
Off, On
T. Margin
0.40 ... 0.50 ... 1.50inch in 0.05-inch increments
Text
1 ... 66 ... 117Lines
CGTable
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSI437,
PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855,
PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara,
PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
Country
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric, Korea, Legal
Auto CR
On, Off
Auto LF
Off, On
Bit Image
Dark, Light, BarCode
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Item
Settings (default in bold)
ZeroChar
0, (or the zero character with a slash)
User's Guide
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to
the default for each paper size.
CG Table
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of
the characters in each country’s symbol set.
Auto CR
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User's Guide
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
FX Menu
Item
Settings (default in bold)
Font
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B
Pitch
10, 12, 15cpi, Prop.
Condensed
Off, On
T. Margin
0.40 ... 0.50 ... 1.50inch in 0.05-inch increments
Text
1 ... 66 ... 117Lines
CGTable
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO
Country
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric
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Item
Settings (default in bold)
Auto CR
On, Off
Auto LF
Off, On
Bit Image
Dark, Light, BarCode
ZeroChar
0, (or the zero character with a slash)
User's Guide
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to
the default for each paper size.
CGTable
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
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User's Guide
Use this option to select one of the thirteen international symbol sets. See the Font Guide for samples of
the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
I239X Menu
®
The I239X mode emulates IBM 2390/2391 Plus commands.
These settings are available only when the printer is in the I239X mode.
Item
Settings (default in bold)
Font
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
Pitch
10, 12, 15, 17, 20, 24cpi, Prop.
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Item
Settings (default in bold)
Code Page
437, 850, 858, 860, 863, 865
T. Margin
0.30 ... 0.40 ...1.50inch in 0.05-inch increments
Text
1 ... 67 ... 117Lines
Auto CR
Off, On
Auto LF
Off, On
Alt. Graphics
Off, On
Bit Image
Dark, Light
ZeroChar
0, (or the zero character with a slash)
CharacterSet
1, 2
User's Guide
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Code Page
Selects the character tables. Character tables contain the characters and symbols used by different
languages. The printer prints text based on the selected character table.
T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to
the default for each paper size.
Auto CR
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User's Guide
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If this setting is off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Alt.Graphics
Turns the Alternate Graphics option on or off.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
CharacterSet
Selects character table 1 or 2.
Password Config Menu
*
Item
Settings (default in bold)
Password Config*
-
Limitation
Disable, Interface, Config, All
The default password is blank. You can enter up to 20 characters for the password.
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Password Config
Changes the password. Enter the old password first and then enter the new password twice.
To enter the password, press the d Down or u Up button to select the character and press the r Right
button to determine the character. After all characters are determined, press the OK button.
Note:
If you forget your password, contact your dealer. Note that when the password is initialized, the settings
and data stored on the printer are deleted. Depending on your environment, settings, such as network
connection settings, may need to be done again. We recommend making a note or backup of the
necessary data and setting information.
Limitation
Changes the restriction range. When Interface is selected, the password is required to change the
settings in the USB and Network menus. When Config is selected, the password is required to enter
Quick Print Job or Confidential Job, or to change the settings in all menus. When All is
selected, the password is required to enter Quick Print Job or Confidential Job, or to change
the settings and to perform the items in all menus. Before changing the setting, you have to enter the
password set in the Password Config setting.
Energy Saver Menu
Item
Settings (default in bold)
Time to Sleep
1, 3, 5, 15, 30, 60, 120, 180, 240Min
Deep Sleep Mode*1 *2
On, Off
Power Off Timer
On, Off*3
Time to Off*1
30, 60, 120, 180, 240, 360, 480Min
Timer Setting
Off, On
Start*4
0:00...8:00...23:59
Stop*4
0:00...18:00...23:59
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Item
Settings (default in bold)
Day*4
Cancel Selection, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday,
Sunday
*1 Not available in PS3.
*2 Not available when a USB cable is connected or an optional interface card is installed.
*3 If EU is not selected as the Region
*4 Available only when Timer
Setting for the initial settings, the default value is Off.
Setting is set to On.
Time to Sleep
Specifies the length of the time until the printer enters the sleep mode if there are no button operations
and no jobs to be printed.
Deep Sleep Mode
When this setting is set to On, the printer switches into the deep sleep mode at the time specified in the
Time to Sleep setting if the printer is not operated or receives no jobs. In the deep sleep mode, the
Wake Up/Sleep button lights and more power is saved than when in the sleep mode. The printer
switches to the deep sleep mode only when the Apple Talk, WSD, IPv6, and IPSec settings in the
Network Setting and RAM Disk in the Setup Menu are set to Off.
To recover from the deep sleep mode, press the Wake Up/Sleep button. The printer recovers
automatically when it receives a print job.
Power Off Timer (Power Off mode)
When this setting is set to On, the printer switches into the power off mode at the time specified in the
Time to Off setting. The printer does not enter the power off mode if it is receiving or sending data.
The power off mode consumes about 0.2 W by disabling almost all operations. In the power off mode,
the Wake Up/Sleep button blinks.
The printer recovers from the power off mode at the time specified in the Start setting, or if you
pressed the Wake Up/Sleep button.
Time to Off
Specifies the length of the time until the printer enters the power off mode if there are no button
operations and no jobs to be printed.
Timer Setting
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User's Guide
When this setting is set to On, the printer enters or recovers from the power off mode at specified
times.
Start
Specifies the time when the printer recovers from the power off mode.
Stop
Specifies the time when the printer enters the power off mode.
Day
Specifies the days when the timer setting is enable.
Bookmark Menu
The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.
In the bookmark menu, the bookmarked setting items are listed and you can select one of them.
The following menus are bookmarked by default.
❏ Reset Menu
❏ MP Tray Size
❏ System Information
To register the menus in bookmark, see “How to register menus as bookmarks” on page 57 for details.
Status and Error Messages
This section contains a list of error messages shown on the LCD panel, a brief description of each
message and suggestions for correcting the problem. Note that not every message shown on the LCD
panel indicates a problem. When the mark is displayed at the right of the warning message, multiple
warnings have occurred. The LCD panel also displays the remaining service life of the consumables
and available paper sizes.
Bookmark Failed
The selected menu cannot be registered as a bookmark. Some menus cannot be registered as
bookmarks.
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Bookmark Registered
The selected menu is registered as a bookmark.
Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently
receiving or printing. This message appears when Cancel All Jobs is selected on the control panel.
Cancel Print Job
The printer is canceling the specified print job and the current print job. This message appears when
Cancel Job is selected after you specify the file to be canceled on the control panel.
Cancel Print Job (by host)
The print job is canceled at the printer driver.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver are used.
Can’t Print Duplex
The printer has encountered problems during duplex printing. Make sure you are using an
appropriate type and size of paper for the duplex printing. The problem could also be a result of
incorrect settings for the paper source you are using. Pressing the Start/Stop button will print the rest
of the print job on only one side of the paper. To cancel the print job see “Canceling Printing” on
page 96.
Can’t Use Bookmark
The registered menu cannot be used because the menu is disabled by changing any settings after
registered the menu in bookmark.
Check Paper Size
The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct
size of paper is loaded in the specified paper source.
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To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 56 for instructions.
Check Paper Type
The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that
matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 56 for instructions.
Clear paper jam and then reload wwww
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the
error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations
are displayed.
For details about clearing paper jams, see “Clearing Jammed Paper” on page 125.
Close Cover wwww
The specified cover (wwww) does not close securely. Open the cover once, and then close.
Collate Disabled
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM). If
this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 56 for instructions.
Correct time using Time Setting
The current time setting is reset because you did not connect the power cord for a long time. To clear
this error, select Time Setting from Clock Menu and specify the current date and time.
Duplex Memory Overflow
There is not enough memory for duplex printing. The printer prints only on the front and ejects the
paper. To clear this error, follow the instructions below.
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If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop
button to print on the back of the next sheet, or cancel the print job. To cancel the print job see
“Canceling Printing” on page 96.
If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues
automatically after a certain period of time.
Feed Roller MP Needed Soon, Feed Roller C1 Needed Soon, Feed Roller C2 Needed Soon,
Feed Roller C3 Needed Soon
This message indicates that the feed roller MP, C1, C2, or C3 is near the end of its service life. You can
continue to print until the Replace Feed Roller MP, Replace Feed Roller C1,
Replace Feed Roller C2, or Replace Feed Roller C3 message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the
control panel menus” on page 56.
Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing the Start/
Stop button once to make the printer offline, then holding down the Start/Stop button for more than
2 seconds in order not to receive form feed command.
Fuser Needed Soon
This message indicates that the fuser unit is near the end of its service life. You can continue to print
until the Replace Fuser message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the
control panel menus” on page 56.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The printer automatically
lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable,
try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 56 for instructions.
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You may need to increase the amount of printer memory to be able to print at the desired print quality
for your document. For more information on adding memory, see “Memory Module” on
page 110.
Install Toner Cartridge
The imaging cartridge is not installed in the printer.
Install the imaging cartridge. See “Replacing Consumable Products” on page 116.
Invalid AUX I/F Card
This message means that the printer cannot communicate with the installed optional interface card.
Turn off the printer, remove the card, then reinstall it.
Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the Start/Stop
button to clear the error.
Invalid PS3
There are errors in the ROM module. Turn off the printer and contact your dealer.
Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size indicated by
ssss is loaded, then press the Start/Stop button.
Memory Overflow
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the
control panel to resume printing, or cancel the print job. To cancel the print job see “Canceling
Printing” on page 96.
Need Memory
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel’s Reset Menu. See“How to
access the control panel menus” on page 56 for instructions.
To prevent this problem from recurring, add more memory to your printer as described in “Memory
modules” on page 187, or reduce the resolution of the image to be printed.
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Non-Genuine Toner Cartridge
The installed imaging cartridge is not a genuine Epson product. Installing a genuine imaging cartridge
is recommended. The printout and remaining service life of each imaging cartridge displayed on the
control panel may be different from those when using genuine Epson imaging cartridges. Epson shall
not be liable for any damages or problems arising from the use of consumable products not
manufactured or approved by Epson.
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to
clear the warning message. See “Replacing Consumable Products” on page 116 for instructions on
replacing the imaging cartridge.
Offline
The printer is not ready to print. Press the Start/Stop button.
Optional RAM Error
The optional memory module may be corrupted or incorrect. Replace it with a new one.
Paper Out tttt sssss
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper
source.
Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss).
Replace the loaded paper with the correct size paper and press the Start/Stop button to resume
printing, or cancel the print job. To cancel the print job see “Canceling Printing” on page 96.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded
paper even though it does not match the required size.
Password Changed
The password has been changed successfully.
Please wait
Printing cannot start because the previous job is being processed. Try again after a few seconds.
Print Overrun
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The required time to process the print data exceeded the print engine speed because the current page is
too complex. Press the Start/Stop button to resume printing, or cancel the print job. To cancel the
print job see “Canceling Printing” on page 96. If this message appears again, select On as the
Page Protect setting in the control panel’s Setup Menu or select Avoid Page Error on the printer
driver.
If you continue to receive this message when printing a particular page, try simplifying the page by
limiting the number of graphics or reducing the number and size of fonts.
To avoid this error, it is recommended that you set the Page Protect setting to On and add more
memory to the printer. See “Setup Menu” on page 64 and “Memory Module” on page 110 for details.
RAM CHECK
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Replace Feed Roller MP, Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed Roller
C3
The feed roller MP, C1, C2, or C3 has reached the end of its service life and needs to be replaced. If this
error occurs, consult your dealer.
Replace Fuser
The fuser has reached the end of its service life and needs to be replaced. If this error occurs, consult
your dealer.
Replace Toner Cartridge
Printing is possible until the printout fades. To stop the printout from fading, remove the imaging
cartridge and gently rock it back and forth. Then, reinstall the imaging cartridge and try printing
again. If the fading is not resolved by this procedure, replace the imaging cartridge. See “Replacing
Consumable Products” on page 116 for instructions.
Replace Transfer Unit
The transfer unit has reached the end of its service life and needs to be replaced. If this error occurs,
consult your dealer.
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Reserve Job Canceled
The printer cannot store the data of your print job using the Reserve Job function. The maximum
number of print jobs stored on the printer’s memory has been reached, or the memory has no more
memory available to store a new job. To store a new print job, delete a previously stored job. Also, if
you have any Confidential Jobs stored, printing those jobs will make more memory available.
You may also increase the available memory space by changing the RAM Disk setting to Normal or
Maximum. For details, see “Setup Menu” on page 64.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 56.
Reset
The printer’s current interface has been reset and the buffer has been cleared. However, other
interfaces are still active and retain their settings and data.
Reset All
All printer’s interface has been reset and the buffer has been cleared. The printer reboots
automatically.
Reset to Save
A control panel menu setting was changed while the printer was printing. Press the Start/Stop button
to clear this message. The setting will become effective after printing has finished.
Alternatively you can clear this message by performing Reset or Reset All on the control panel.
However, the print data will be deleted.
ROM CHECK
The printer is checking the ROM.
SELF TEST
The printer is currently performing a self test and initialization.
Service Req Cffff/Service Req Exxx
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A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5
seconds, then turn it back on. If the error message still appears, write down the error number listed on
the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified
service representative.
Set MP Tray
This message indicates that the MP tray is not correctly installed in the printer. Reinstall or Install the
MP tray appropriately.
Sleep
The printer is currently in the power-save mode. This mode is canceled when the printer receives print
data.
Toner Low
This message indicates that the imaging cartridge is near the end of its service life. Prepare a new
imaging cartridge.
Transfer Unit Needed Soon
This message indicates that the transfer unit is near the end of its service life. You can continue to print
until the Replace Tranasfer Unit message appears.
Turn Paper MP Tray/ Turn Paper Cassette1/ Turn Paper Cassette2/ Turn Paper Cassette3
The direction of the paper loaded in the MP Tray or the specified paper cassette does not match the
required paper direction. Turn the paper direction to landscape.
Unable Clear Error
The printer cannot clear an error message because the error status still remains. Try solving the
problem again.
Warming Up
The printer is warming up the fuser to be ready to print.
Write Error ROM P
This message indicates an internal error in the printer. Reset the printer. If this error persists, consult
your dealer.
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Writing ROM P
This message indicates that a ROM module in the slot is being written. Please wait until this message
disappears.
Wrong Password
No print jobs have been saved with the password you entered.
Wrong Toner Cartridge
An inappropriate imaging cartridge is installed. Install only the imaging cartridge listed in
“Consumable products” on page 24.
See “Replacing Consumable Products” on page 116 for instructions on replacing the imaging
cartridge.
Printing and Deleting Reserve Job Data
Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options of
the Reserve Job function can be printed and deleted using the control panel’s Quick Print JobMenu.
Jobs saved using the Confidential Job option can be printed from the ConfidentialJobMenu. Follow
the instructions in this section.
Note:
The RAM Disk setting on the control panel must be set to Normal or Maximum to use the Reserve Job
function. We recommend installing optional memory to use this function. For instructions about
increasing your printer’s memory, see “Installing a memory module” on page 110.
Using the Quick Print Job Menu
Follow the steps below to print or delete Re-Print Job and Verify Job data.
1. Make sure the LCD panel displays Ready, then press the r Right button to access the control panel
menus.
2. Press the d Down button repeatedly until Quick Print JobMenu appears on the LCD panel,
then press the r Right button.
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3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right
button.
4. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right
button.
5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies.
To delete the print job without printing any copies, press the d Down button to display Delete on
the LCD panel.
6. Press the r Right button to start printing or to delete the data.
Using the Confidential Job Menu
Follow the steps below to print or delete Confidential Job data.
1. Make sure the LCD panel displays Ready, then press the r Right button to access the control panel
menus.
2. Press the d Down button repeatedly until ConfidentialJobMenu appears on the LCD panel,
then press the r Right button.
3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right
button.
4. Enter your four-digit password.
To enter the password, press the d Down or u Up button to select the character and press the
r Right button to determine the character. After all characters are determined, press the r Right
button.
Note:
If no print jobs have been saved with the password you entered, Wrong Password appears briefly on
the LCD panel then the printer exits the control panel menus. Confirm the password and try again.
5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right
button.
6. Use the d Down or u Up button to display Print.
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To delete the print job, press the d Down or u Up button to display Delete on the LCD panel.
7. Press the r Right button to start printing or to delete the data.
Printing a Configuration Status Sheet
1. Turn on the printer. The LCD panel shows Ready.
2. Press the r Right button three times. The printer prints a configuration status sheet.
3. Confirm that the information about the installed options is correct. If the options are installed
correctly, they appear under Hardware Configuration. If the options are not listed, try reinstalling
them.
Note:
❏ If the configuration status sheet does not list your installed options correctly, make sure that they are
securely connected to the printer.
❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer.
❏ Print the configuration status sheet on A4 size paper.
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Canceling Printing
You can cancel printing from your computer by using the printer driver.
To cancel a print job before it is sent from your computer, see “Canceling Printing” on page 160.
Using the Pause/Cancel button
The W Pause/Cancel button on your printer is the quickest and easiest way to cancel printing.
Pressing this button cancels the currently printing job or the specified print job in the printer’s
memory.
Follow the steps below to cancel the job.
1. Press the W Pause/Cancel button.
2. Press the d Down or u Up button to select the job that you want to cancel, then press the OK
button.
3. Press the d Down or u Up button to select Cancel Job, then press the OK button. Printing is
canceled.
Note:
❏ Select Cancel All Jobs on step 3 to cancel all print jobs in the printer’s memory.
❏ The operation is canceled and printing restarts one minute after the printer is not operated.
❏ After canceling jobs is completed, the printer recovers from pause.
Using the Reset menu
Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job being
received from the active interface, and clears errors that may have occurred at the interface.
Follow the steps below to use the Reset Menu.
1. Press the r Right button to access the control panel menus.
2. Press the d Down button several times until Reset Menu appears on the LCD panel, then press
the r Right button.
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3. Press the d Down button several times until Reset to display.
4. Press the r Right button. Printing is canceled. The printer is ready to receive a new print job.
Interrupting Printing
If the printer is shared, it is possible to interrupt the current print job to print a different print job.
Follow the steps below to use this function.
1. Press the W Pause/Cancel button to stop the current print job.
2. Press the d Down or u Up button to select the job that you want to print, then press the OK
button.
3. Press the d Down or u Up button to select Interrupt Printing, then press the OK button.
Note:
The operation is canceled and the printing restarts one minute after the printer is not operated.
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Chapter 4
Installing Options
Optional Paper Cassette Unit
For details about the paper types and sizes that you can use with the optional paper cassette unit, see
“Lower paper cassette” on page 29. For specifications, see “Optional paper cassette unit” on
page 186.
Handling precautions
Always pay attention to the following handling precautions before installing the option:
The printer weighs about 20 kg (44 lb). One person should never attempt to lift or carry it alone. Two
people should carry the printer, lifting it from the positions shown below.
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Warning:
If you lift the printer incorrectly, you could drop it and cause injury.
Installing the optional paper cassette unit
1. Turn the printer off and unplug the power cord and interface cable.
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Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
2. Carefully take the optional paper cassette unit out from its carton and place it where you intend to
set up the printer.
Note:
The instructions below describe installing two optional paper cassette units as an example.
3. Confirm the bundled items.
a. optional paper cassette unit
b. fittings
4. Pull out the optional paper cassette.
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5. Place the optional paper cassette units in advance.
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6. Secure the optional paper cassette units with the four fittings. Install two of the four fittings inside
on both sides of the optional paper cassette unit and the other two fittings outside on both sides.
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7. Pull out the standard lower paper cassette.
8. Be sure to lift the printer by the correct positions as shown below.
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Caution:
When moving the printer, always keep it horizontal.
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9. Place the printer onto the optional paper cassette units. Align each of the printer’s corners with
those of the optional paper cassette units. Then lower the printer until it rests securely on the
optional paper cassette units.
Note:
The printer should be carried by at least two people, holding the printer with their hands in the
indicated positions.
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10. Open the MP tray.
11. Pull out the MP tray from the printer.
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12. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four
fittings on both sides of the inside of the printer.
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13. Insert the MP tray into the printer.
14. Close the MP tray.
15. Remove the protective materials from the optional paper cassettes.
16. Insert all paper cassettes.
17. Reconnect the interface cable and power cord, and then turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147.
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Removing the optional paper cassette unit
Perform the installation procedure in reverse.
Duplex Unit
For specifications or details about the paper types and sizes that you can use with the Duplex Unit, see
“Duplex Unit” on page 187.
Installing the Duplex Unit
1. Turn the printer off and unplug the power cord and interface cable.
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Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
2. Remove the upper and lower option covers and the duplex unit connector cover.
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Note:
Keep the upper option cover, lower option cover, and duplex unit connector cover in a safe place to
prevent from losing it.
3. Install the Duplex Unit as shown below. Make sure that the hooks on the Duplex Unit hook onto
the printer’s tabs and the duplex connector goes into the slot.
4. Secure the Duplex Unit with the two screws.
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5. Reconnect the interface cable and power cord, then turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147.
Removing the Duplex Unit
1. Turn the printer off and unplug the power cord and interface cable.
2. Loosen the two screws on the Duplex Unit.
3. Press the unlock button to unlock the hooks, then remove the Duplex Unit from the printer.
4. Attach the duplex unit connector cover that was removed when installing the Duplex Unit.
5. Attach the upper and lower option covers that were removed when installing the Duplex Unit.
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6. Reconnect the interface cable and power cord, then turn the printer on.
Memory Module
By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to 320 MB.
You may want to add additional memory if you are having difficulty printing complex graphics.
Installing a memory module
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you install a memory module, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Turn the printer off and unplug the power cord and interface cable.
2. Remove the right side cover by loosening the screw on the back of the printer and sliding the cover
backward.
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3. Identify the RAM slot.
* RAM slot
4. Insert the expansion memory module into the slot to match the notch on the memory module with
that of the slot.
Note:
Make sure to push both edges of the memory module until the button on the left side pops out.
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Caution:
Do not force the memory module into the slot.
c❏
❏ Be sure to insert the memory module facing the correct way.
❏ You should not remove any modules from the circuit board. Otherwise, the printer will not
work.
5. Reattach the right side cover to the printer as shown below.
6. Tighten the screw on the back of the printer.
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Warning:
Tighten the screw firmly to prevent the printer’s right side cover from the falling off when
moving the printer.
7. Reconnect the interface cable and power cord and turn the printer on.
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To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147.
Removing a memory module
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you remove a memory module, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
When removing a memory module from its slot, press the clip and pull out the memory module.
Interface Card
Your printer comes with an empty type-B interface slot. Various optional interface cards are available
to expand your printer’s interface options.
Installing an interface card
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Caution:
Before you install the interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Turn the printer off and unplug the power cord and interface cable.
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2. Remove the screws and the Type-B interface card slot cover as shown below.
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Warning:
Removing screws and covers that are not described in the following instructions will expose
high voltage areas.
Note:
Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later.
3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below.
4. Reconnect the interface cable and power cord and turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147.
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Removing an interface card
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Caution:
Before you remove an interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
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Chapter 5
Replacing Consumable Products
Precautions During Replacement
Always observe the following handling precautions when replacing consumable products.
For details about the replacement, see the instructions that come with the consumable products.
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Warning:
❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the
printer has been in use, the fuser and surrounding areas may be very hot.
❏ Do not dispose of used consumable products in fire, as they may explode and cause injury.
Dispose of them according to local regulations.
❏ Provide enough space for the replacement procedure. You will have to open some parts (such as
the printer cover) of the printer when you are replacing consumables.
❏ Do not install used consumable products into the printer.
For details about the handling precautions, see “Handling the consumables” on page 17.
Replacement Messages
If a consumable product reaches the end of its service life, the printer displays the following message
on the LCD panel or the window of EPSON Status Monitor.
LCD Panel Message
Description
Replace Toner Cartridge
The imaging cartridge has reached the end of its service life.
Printing is possible, even if this message is displayed, until the printout fades.
Before replacing the imaging cartridge, do the following procedures to make sure the imaging
cartridge is empty.
1. Remove the imaging cartridge from the printer.
2. Gently rock the imaging cartridge back and forth.
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3. Reinstall the imaging cartridge.
If the printout is still faded, replace the imaging cartridge.
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Chapter 6
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened with a mild detergent.
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Caution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the
components and the case. Be careful not to get water onto the printer mechanism or any electrical
components.
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Cleaning the pickup roller
MP tray
1. Open the MP tray.
2. Pull out the MP tray from the printer.
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3. Gently wipe the rubber parts of the pickup rollers with a well-wrung wet cloth.
* pickup roller
4. Insert the MP tray into the printer.
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5. Close the MP Tray.
Lower paper cassette
1. Pull out the lower paper cassette.
2. Remove the tray cover.
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3. Gently wipe the rubber parts of the pickup roller with a well-wrung wet cloth.
* pickup roller
4. Replace the tray cover.
5. Insert the lower paper cassette.
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Transporting the Printer
For long distances
Before you move the printer, prepare the location where you are going to place it.
See the following sections.
❏ “Setting up the printer” on page 12
❏ “Finding the place for the printer” on page 14
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original box and
packing materials.
1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded paper
❏ Installed options
❏ Imaging cartridge
2. Attach the protective materials onto the printer, then repack the printer in its original box.
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Caution:
When moving the printer, always keep it horizontal.
For short distances
Before you move the printer, prepare the location where you are going to place it.
See the following sections.
❏ “Setting up the printer” on page 12
❏ “Finding the place for the printer” on page 14
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If you are moving the printer on its own, two people should lift and carry the printer.
1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded paper
❏ Installed options
2. Be sure to lift the printer by the correct positions as shown below.
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Caution:
When moving the printer, always keep it horizontal.
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Chapter 7
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide
alert messages.
Error Message
Refer to
Clear paper jam and then reload
MP A
For instructions on clearing this type of paper jam, see “Paper Jam MP A (MP tray or
Cover A)” on page 126.
Clear paper jam and then reload
MP B A
For instructions on clearing this type of paper jam, see “Paper Jam MP B A (MP Tray,
Cover B or A)” on page 131.
Clear paper jam and then reload
MP C1 A
For instructions on clearing this type of paper jam, see “Paper Jam MP C1 A, Paper
Jam MP C2 A, Paper Jam MP C3 A (MP Tray, All paper cassettes and Cover A)” on
page 138.
Clear paper jam and then reload
MP C2 A
Clear paper jam and then reload
MP C3 A
Clear paper jam and then reload
DM
For instructions on clearing this type of paper jam, see “Paper Jam DM (Duplex
Unit’s cover)” on page 146.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring
yourself.
❏ Always try to remove jammed paper with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not mentioned
in this section, contact your dealer.
❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer
driver.
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Warning:
❏ Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked
CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the
surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to
allow the heat to subside before doing so.
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
Paper Jam MP A (MP tray or Cover A)
1. Open the MP tray.
2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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Note:
Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back
of the MP tray.
3. Open cover A.
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4. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull
it straight out. Turn the roller that is indicated in the illustration below.
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6. Reinstall the imaging cartridge.
7. Close cover A.
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Paper Jam MP B A (MP Tray, Cover B or A)
1. Open the MP tray.
2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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Note:
Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back
of the MP tray.
3. Open cover B.
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Note:
When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.
4. Open the paper holder by pulling down the lever with a black star on it.
w
Warning:
Be careful not to touch the rollers in the fuser unit, they may be very hot.
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5. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to tear
the jammed paper.
6. Close the paper holder and close cover B.
Note:
When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
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7. Open cover A.
8. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
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9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull
it straight out. Turn the roller that is indicated in the illustration below.
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10. Reinstall the imaging cartridge.
11. Close cover A.
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Paper Jam MP C1 A, Paper Jam MP C2 A, Paper Jam MP C3 A (MP Tray, All paper
cassettes and Cover A)
The instruction describes about standard lower paper cassette C1 as an example. Use the same
procedure for optional paper cassette C2 and C3.
1. Open the MP tray.
2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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Note:
Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back
of the MP tray.
3. Pull out the paper cassette from the printer.
4. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover.
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5. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.
6. Open cover A.
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7. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
8. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull
it straight out. Turn the roller that is indicated in the illustration below.
9. Open the MP tray.
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10. Pull out the MP tray from the printer.
11. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
12. Insert the MP tray into the printer.
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13. Close the MP tray.
14. Reinsert the paper cassette.
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15. Reinstall the imaging cartridge.
16. Close cover A.
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Paper Jam DM (Duplex Unit’s cover)
1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover.
2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper.
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3. Close the Duplex Unit’s cover.
Printing a Configuration Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print a
configuration status sheet using the printer’s control panel or the printer driver.
To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration
Status Sheet” on page 95.
To print a configuration status sheet from the printer driver, for Windows, see “Printing a
configuration status sheet” on page 165.
Operational Problems
The Ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between
the printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
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Cause
What to do
The printer is in the sleep mode (the Wake Up/Sleep
button lights) or in the power off mode (the Wake Up/
Sleep button blinks).
Press the Wake Up/Sleep button to return the printer to ready
status.
The printer does not turn off
Cause
What to do
The printer is in the power off mode (the Wake Up/Sleep
button blinks).
Wait for a while. The printer turns off in approximately 50 seconds.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel. See “Energy Saver
Menu” on page 82.
The printer does not print (Ready light off)
Cause
What to do
The printer is offline.
Press the Start/Stop button once to switch the printer to ready
status. Make sure that the Ready light turns on.
Some error may have occurred.
Check the LCD panel to see if an error message appears.
The printer is in the power off mode (the Wake Up/Sleep
button blinks).
Press the Wake Up/Sleep button to return the printer to ready
status.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel. See “Energy Saver
Menu” on page 82.
The Ready light is on but nothing prints
Cause
What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer and
the computer.
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Cause
What to do
You may not be using the correct interface cable.
If you are using the parallel interface, make sure that the cable is a
double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a cable that is compatible
with Hi-Speed USB.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
The remaining service life of the consumables is not updated (Windows only)
Cause
What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumable Info
Settings dialog box.
Cannot install software or drivers
Cause
What to do
You are not accessing the operating system with the
administrator privilege.
Access the operating system with the administrator privilege.
Cannot access the shared printer
Cause
What to do
Inappropriate texts are used for the Share name of the
shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different.
Install the printer drivers from the Software Disc.
Your network system causes this problem.
Ask the administrator of the network for assistance.
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Note:
For the additional driver to be installed, please see the table below.
Server OS
Client OS
Additional Driver
Windows XP*
Windows XP clients
Intel Windows 2000 or XP
Windows XP x64 clients
x64 Windows XP
Windows XP clients
Windows XP and Windows Server
2003
Windows XP x64 clients
x64 Windows XP and Windows Server
2003
Windows 7, Vista, or XP clients
x86 Type 3 - User Mode
Windows 7 x64, Vista x64, or XP x64
clients
x64 Type 3 - User Mode
Windows XP x64, Server 2003, or
Server 2003 x64*
Windows 7, Vista, Vista x64, Server
2008, Server 2008 x64, or Server 2008
R2
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003
Service Pack 1, or later.
Printout Problems
The font cannot be printed
Cause
What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Make sure that you have installed the correct font. See the Font
Guide for more information.
Printout is garbled
Cause
What to do
The interface cable may not be plugged in securely.
Make sure that both ends of the interface cable are plugged in
securely.
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Cause
What to do
You may not be using the correct interface cable.
If you are using the parallel interface, make sure that the cable is a
double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a cable that is compatible
with Hi-Speed USB.
The emulation setting for the port may not be correct.
Specify the emulation mode by using the printer’s control panel
menus. See “Emulation Menu” on page 61.
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your
dealer or a qualified service representative.
The printout position is not correct
Cause
What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The paper size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
The MP Tray Size setting may be incorrect.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size by the tray paper size switch
or on the MP Tray Size setting in the Tray Menu on the control
panel.
Graphics do not print correctly
Cause
What to do
The printer emulation setting in your application may be
incorrect.
Make sure that your application is set for the printer emulation
you are using. For example, if you are using the ESC/Page mode,
make sure that your application is set to use an ESC/Page printer.
You may need more memory.
Graphics require large amounts of memory. Install an appropriate
memory module. See “Memory Module” on page 110.
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Transparencies are output blank from the MP tray
Remove the transparencies from the MP tray. Confirm the paper type and size, and then load the
correct type of transparencies.
Note:
❏ When using transparencies, load them in the MP tray and set the Paper Type setting to
Transparency in the printer driver.
❏ When the Paper Type setting in the printer driver is set to Transparency, do not load any other type
of paper except Epson Color Laser Transparencies.
Print Quality Problems
The background is dark or dirty
Cause
What to do
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 181 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
The Density setting may be too dark.
In the printer driver, click Extended Setting on the Optional
Settings tab, and then lighten the Density setting.
White dots appear in the printout
Cause
What to do
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
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Print quality or tone is uneven
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, try the following procedure. Remove the imaging cartridge,
gently rock it back and forth, and then reinstall it in the printer. If
the problem is not resolved, replace the imaging cartridge. See
“Replacing Consumable Products” on page 116.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in the
printer driver.
There may be a problem with the imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
Half-tone images print unevenly
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment. Be sure to
use paper that is newly unwrapped.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, try the following procedure. Remove the imaging cartridge,
gently rock it back and forth, and then reinstall it in the printer. If
the problem is not resolved, replace the imaging cartridge. See
“Replacing Consumable Products” on page 116.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in the
printer driver.
The gradation setting is too small when printing
graphics.
For Windows users, on the Basic Settings tab in the printer driver,
click the Advanced tab and select the More Settings button.
Then select the Halftoning.
There may be a problem with the imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
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Toner smudges
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
Epson Color Laser Paper or smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 181 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
There may be a problem with the imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
Areas are missing in the printed image
Cause
What to do
Your paper may be moist or damp.
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 181 for information on choosing paper.
Completely blank pages are output
Cause
What to do
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
The problem may be with your application or interface
cable.
Print out a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147. If a blank page is
ejected, the problem may be with the printer. Turn off the printer
and contact your dealer.
The paper size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
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Cause
What to do
The MP Tray Size setting may be incorrect.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size on the MP Tray Size
setting in the Tray Menu on the control panel.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, try the following procedure. Remove the imaging cartridge,
gently rock it back and forth, and then reinstall it in the printer. If
the problem is not resolved, replace the imaging cartridge. See
“Replacing Consumable Products” on page 116.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in the
printer driver.
There may be a problem with the imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
The printed image is light or faint
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver or the
printer’s control panel menus.
For Windows users, on the Basic Settings tab in the printer driver,
click Advanced and select the More Settings button. Then
deselect the Toner Save check box.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, try the following procedure. Remove the imaging cartridge,
gently rock it back and forth, and then reinstall it in the printer. If
the problem is not resolved, replace the imaging cartridge. See
“Replacing Consumable Products” on page 116.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in the
printer driver.
There may be a problem with the imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
The Density setting may be too light.
In the printer driver, click Extended Setting on the Optional
Settings tab, and then darken the Density setting.
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The non-printed side of the page is dirty
Cause
What to do
Toner may have spilled onto the paper feed path.
Clean internal printer components by printing three pages with
only one character per page.
Print quality decreased
Cause
What to do
The printer cannot print in the required quality level
because of insufficient memory, and the printer lowers
the quality automatically so that the printer can continue
printing.
Check to see if the printout is acceptable. If not, add more memory
for a permanent solution or lower print quality temporarily in the
printer driver.
If RAM Disk is set to Maximum or Normal on the control panel, you
can increase the available memory space by changing this setting
to Off.
Memory Problems
Insufficient memory for current task
Cause
What to do
The printer has insufficient memory for current task.
Reduce the contents of print jobs, or increase the available
memory on your printer. You can increase the available memory
by installing an optional memory module. See “Installing a
memory module” on page 110 for details.
When RAM disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to off.
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Insufficient memory to print all copies
Cause
What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the contents of print jobs, or increase the available
memory on your printer. You can increase the available memory
by installing an optional memory module. See “Installing a
memory module” on page 110 for details.
When RAM disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to off.
Paper Handling Problems
Paper does not feed properly
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in all the paper cassettes and the
MP tray are set to the correct paper size positions.
The paper source setting may not be correct.
Make sure that you have selected the correct paper source in your
application.
There may be no paper in the paper source.
Load paper into the selected paper source.
The size of loaded paper differs from the control panel or
printer driver settings.
Make sure that the correct paper size and paper source are set in
the control panel or printer driver.
Too many sheets may be loaded in the MP tray or paper
cassettes.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “General” on page 183.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional Paper
Cassette Unit” on page 98.
The pickup roller is dirty.
Clean up the pickup roller. For instructions, see “Cleaning the
pickup roller” on page 119.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 98 for instructions on
installing an optional paper cassette unit.
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Problems Using Options
To confirm your options are installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147 for details.
The message Invalid AUX I/F Card appears on the LCD panel
Cause
What to do
The printer cannot recognize the installed optional
interface card.
Turn off the printer, then remove the card. Make sure the interface
card is of a supported model.
Paper does not feed from the optional paper cassette
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in the optional paper cassettes
are set to the correct paper size positions.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 98 for instructions on
installing an optional paper cassette unit.
The paper source setting may not be correct.
Make sure you have selected the proper paper source in your
application.
There may be no paper in the paper cassette.
Load paper into the selected paper source.
Too many sheets may be loaded in the paper cassette.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “MP tray” on page 26 and “Lower paper cassette” on
page 29.
The paper size is not set correctly.
Make sure to set the paper guides in the optional paper cassette
correctly.
An installed option cannot be used
Cause
What to do
The installed option is not defined in the printer driver.
For Windows users:
You have to make settings manually in the printer driver. See
“Making Optional Settings” on page 165.
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The optional product is not available
Cause
What to do
The printer does not recognize the optional product.
Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
The setting for recognizing options may be set manually.
See “Making Optional Settings” on page 165 to set the printer
driver to automatically update information about options.
Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed below,
and take any recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB problems.
For best results, you should connect the printer directly to the computer’s USB port. If you must use
multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Windows operating system
Your computer must have one of the operating systems supported by this printer pre-installed, or be a
model upgraded from Windows XP, Vista, Server 2003, or Server 2008 to an operating system
supported by this printer. You must not be able to install or run the USB printer driver on a computer
that does not meet these specifications or that is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the following
and perform the recommended checks to ensure proper installation.
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Checking printer software installation
When using Windows, you must follow the steps in the Setup Guide packed with the printer to install
the printer software. Otherwise, Microsoft’s Universal driver may be installed instead. To check if the
Universal driver has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in the
driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with the words
“Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup
Guide. If About is not displayed, the printer software has been installed correctly.
Note:
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the software installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation, you will have to install the printer software again.
Status and Error Messages
You can see the printer’s status and error messages on the LCD panel. For more information, see
“Status and Error Messages” on page 84.
Canceling Printing
To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 96.
To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 40.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the PostScript
driver. All procedural instructions refer to the PostScript printer driver.
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The printer does not print correctly in the PostScript mode
Cause
What to do
The printer’s emulation mode setting is incorrect.
The printer is set to the Auto mode by default, so that it can
automatically determine the encoding used in the received print
job data and select the appropriate emulation mode. However,
there are situations where the printer cannot select the correct
emulation mode. In this case, it must be set manually to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 61.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface
which receives print job data. Set the emulation mode for the
interface you are using to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 61.
The printer does not print
Cause
What to do
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using to
print is selected.
The Emulation Menu in the printer’s Control Panel is set
to a mode other than Auto or PS3 for the interface that
you are using.
Change the mode setting to either Auto or PS3.
The printer or its driver does not appear in utilities in the printer configuration
(Macintosh only)
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
The AppleTalk zone setting is incorrect (for Mac OS X
10.4/10.5).
Open the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility
(Mac OS X 10.4 or below), then select the AppleTalk zone that the
printer is connected to.
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The font on the printout is different from that on the screen
Cause
What to do
The PostScript screen fonts are not installed.
The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
Specify the appropriate substitution fonts using the Font
Substitution Table.
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
The printer fonts cannot be installed
Cause
What to do
The Emulation menu in the printer’s Control Panel is not
set to PS3 for the interface that you are using.
Change the Emulation Menu setting to PS3 for the interface that
you are using, then try reinstalling the printer fonts again.
The edges of texts and/or images are not smooth
Cause
What to do
The Print Quality is set to Fast.
Change the Print Quality setting to Fine.
The printer does not have sufficient memory.
Increase the printer memory.
The printer does not print normally via the USB interface
Cause
What to do
For Windows users only
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
The Data Format setting in the printer’s Properties is not
set to ASCII or TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64,
click the Device Settings tab in the printer’s Properties, then click
the Output Protocol setting and select ASCII or TBCP.
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Cause
What to do
For Macintosh users only
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
The print setting in the application is set to binary
encoding.
The printer does not print normally via the network interface
Cause
What to do
For Windows users only
If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
The Data Format setting is different from the data format
setting specified in the application.
For Windows users only
The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.
For Windows users only
The print data is too large.
Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 74 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 74 for details.
An undefined error occurs (Macintosh only)
Cause
What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.4.11 or later.
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Chapter 8
About the Printer Software
Using the Printer Software for Windows
Using the printer driver
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Windows Vista users:
Do not press the power button or put your computer to standby or hibernate mode manually during
printing.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows
operating system.
The printer settings made from any Windows applications override the setting made from the
operating system.
From the application
Click Print, Print Setup, or Page Setup from the File menu. As necessary, click Setup, Options,
Properties, or a combination of these buttons.
Windows 7 users
Click the start button, select Devices and Printers. Then right-click the printer and select Printing
preferences.
Windows Vista, Server 2008 users
Click
Start, click Control Panel, then double-click Printers. Right-click your printer’s icon,
then click Printing Preferences.
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Windows XP, Server 2003 users
Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing
Preferences.
Printing a configuration status sheet
To confirm the current status of the printer, print a status sheet from the printer driver.
Note:
Print the configuration status sheet on A4 size paper (Landscape.)
1. Access the printer driver.
2. Click the Optional Settings tab and then click Configuration in Print Status Sheets.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog box, click
Extended Settings on the Optional Settings tab.
Making Optional Settings
The printer driver can update the installed option information automatically if Update the Printer
Option Info Automatically is selected.
1. Access the printer driver.
2. Click the Optional Settings tab, then select Update the Printer Option Info Automatically.
Displaying consumable product information
The remaining service life of the consumable products is displayed on the Basic Settings tab.
Note:
❏ This function is available only when EPSON Status Monitor is installed.
❏ This information might be different from the information displayed in EPSON Status Monitor. Use
EPSON Status Monitor to get more detailed information about consumable products.
❏ If the genuine consumable products are not used, the level indicator and the alert icon showing the
remaining service life are not displayed.
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Ordering consumable products and maintenance parts
Click the Order Online button on the Basic Settings tab. See “Order Online” on page 172 for details.
Note:
This function is available only when EPSON Status Monitor is installed.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information
about its current status.
Installing EPSON Status Monitor
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the Software Disc in the CD/DVD drive.
Note:
If the Epson Install Navi screen does not appear automatically, click
Start, then click Computer
(for Windows 7, Vista or Server 2008) or click the My Computer icon on the desktop (for Windows
XP or Server 2003). Right-click the CD-ROM icon, click Open in the menu that appears, then
double-click Epsetup.exe.
3. Click Software List.
Note:
❏ See the Network Guide for information on installing EPSON Status Monitor on a network.
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❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from
the Software Disc with administrator privileges in each client.
4. Select Epson Status Monitor and then click the Next button.
5. Read the license agreement statement, then click Accept.
6. When the installation is complete, click Cancel.
Accessing EPSON Status Monitor
Click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and menu you
want to access.
Note:
❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional
Settings tab on the printer driver.
❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings
tab in the printer driver.
About
You can obtain information about EPSON Status Monitor such as product versions or
interface versions.
Simple Status
You can check printer status, errors, and warnings.
Detailed Status*
You can monitor detailed printer status. When a problem occurs, the most probable
solution is displayed. See “Detailed Status” on page 168.
Replacement Parts
Information*
You can obtain information on paper sources and replacement parts. See “Replacement
Parts Information” on page 168.
Job Information*
You can check print job information. See “Job Information” on page 169.
Notice Settings
You can make specific monitoring settings. See “Notice Settings” on page 171.
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*
User's Guide
Order Online
You can order consumable products and maintenance parts online. See “Order Online”
on page 172.
Tray Icon Settings
You can set the information to display when the Tray icon is double-clicked while there
are no jobs sent from the computer.
You can also access any of the menus by clicking the appropriate tab on each information window.
Note for Windows XP users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Detailed Status
Replacement Parts Information
a.
Paper:
Displays the paper size, the paper type and the approximate amount of paper remaining in
the paper source.
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b.
Toner:
Indicates the remaining service life of the imaging cartridge. The toner icon flashes when
the imaging cartridge has some error or has neared the end of its service life.
c.
Order Online
button:
Clicking this button enables you to order consumable products and maintenance parts
online. See “Order Online” on page 172 for details.
Note:
The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.
Job Information
a.
Job Name:
Displays the user’s print job names. Other user’s print jobs are displayed as --------.
b.
Status:
Waiting:
Indicates the print job is waiting to be printed.
Spooling:
Indicates the print job is being spooled on your computer.
Deleting:
Indicates the print job is being deleted.
Printing:
Indicates the print job is printed currently.
Completed:
Indicates the print job have finished.
Canceled:
Indicates the print job have been canceled.
Held:
Indicates the print job is on hold.
c.
User:
Displays the user name.
d.
Computer:
Displays the name of the computer that sent the print job.
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e.
Job Type:
Displays the job type. About the Reserve Job function, see “Using the Reserve Job Function”
on page 54.
f.
Cancel Job
button:
Cancels the selected print job.
g.
Print button:
Prints the held status job.
h.
Refresh button:
Refreshes the information on this menu.
i.
Display Settings
button:
Displays the Display Settings dialog box to select items and the order they are displayed on
the Job Information screen and to select the type of jobs to be displayed.
Note for Windows XP users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with
Windows clients do not support the Job Management function.
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏ When using the shared Windows Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64
LPR connection with Windows Vista, Vista x64, XP, or XP x64 clients.
❏ When using the shared Windows Vista, Vista x64, Server 2008, Server 2008 x64, Server 2003, or
Server 2003 x64 Standard TCP/IP connection with Windows Vista, Vista x64, XP, or XP x64.
❏ When using the shared Windows Vista, Vista x64, Server 2008, Server 2008 x64, Server 2003, or
Server 2003 x64 EpsonNet Print TCP/IP connection with Windows Vista, Vista x64, XP, or XP
x64 clients.
Client only Environments:
❏ When using the LPR connection (in Windows 7, Vista, Vista x64, XP, or XP x64).
❏ When using the Standard TCP/IP connection (in Windows 7, Vista, Vista x64, XP, or XP x64).
❏ When using the EpsonNet Print TCP/IP connection (in Windows 7, Vista, Vista x64, XP, or XP
x64).
Note:
You cannot use this function in the following situations:
❏ When using an optional Ethernet interface card that does not support the job management function.
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❏ Note that if the user account used to log on to a client is different from the user account used to
connect to the server, the job management function is not available.
Notice Settings
a.
Monitor the Printing Status check
box:
When this check box is selected, EPSON Status Monitor monitors the printer
status during a print job is processed.
b.
More Settings button:
Opens the More Settings dialog box to set how to display the tray icon.
c.
Pop-up Notice:
Sets the notification to be displayed.
d.
Allow monitoring of shared
printers check box:
When this check box is selected, a shared printer can be monitored by other
computers.
If you connect the printer via a server with Windows Point & Print and the
server and the client are both Windows XP or later, it communicates with the
OS communication function. Therefore you can monitor the printer without
selecting this check box.
e
More Settings button:
Opens the More Settings dialog box to set how to communicate with the
shared printer.
f.
Display the Order Online window
automatically check box:
When this check box is selected, the Order Online window appears
automatically when a replacement part becomes low or reaches end of
service life.
g.
Display once a day when a
replacement part is low check
box:
When this radio button is selected, the Order Online window appears
automatically once a day when you start printing or display the status by
accessing EPSON Status Monitor.
h.
Display only when a replacement
part first becomes low check box:
When this radio box is selected, the Order Online window appears
automatically only when a replacement part first becomes low.
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i.
More Settings button:
Opens the More Settings dialog box in which you can set the URL for placing
an order appears.
j.
Monitor Settings button:
Opens the Monitor Settings dialog box to set the monitoring interval.
Note for Windows 7 or Vista users:
When Allow monitoring of shared printers check box is selected, the User Account Control dialog box
will appear. Then click Continue to make the settings.
Note:
When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be
monitored on the print server.
Order Online
a.
Text box:
Displays the replacement parts and codes.
b.
Order Now/Find Dealer button:
Connects to the URL where you can place an order and find the dealer
nearest you.
If you do not want a confirmation message, select the Do not display the
confirmation message before connecting check box in the More
Settings dialog box. The More Settings dialog box appears by clicking the
More Settings button in the Notice Settings dialog box.
c.
Replacement Parts button:
Displays the replacement parts information.
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d.
Do not display this window
automatically until a replacement
part becomes low or reaches the end
of its service life check box:
User's Guide
When this check box is selected, the Order Online window appears
automatically only when a replacement part first becomes low or reaches
end of service life.
Uninstalling the printer software
To uninstall the printer software, close all applications first, and then uninstall the printer software
from the following menu on the Control Panel.
❏ Program and Features (for Windows 7, Vista, Server 2008)
❏ Change or Remove Programs (for Windows XP or Server 2003)
Select the printer software that you want to uninstall, and then click the item below.
❏ Uninstall/Change (for Windows 7, Vista, Server 2008)
❏ Change/Remove (for Windows XP, Server 2003)
Note:
You can uninstall EPSON Network Utility by selecting EPSON Status Monitor from the menu. If you
monitor more than one printer on the network using EPSON Status Monitor, and if you uninstall
EPSON Network Utility, you cannot display any printer status from EPSON Status Monitor.
Using the PostScript Printer Driver
System requirements
Printer hardware requirements
Recommended
Memory
Standard + 64 MB (for duplex printing of image data at Fine)
Note:
Add more memory modules into your printer if the amount of memory currently installed does not meet
your printing needs.
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Computer system requirements
Windows
Recommended
OS
Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2003, or Server
2003 x64
Remarks
No restrictions for these systems
Mac OS X
Recommended
OS Version
Mac OS X 10.4.11 or later
Computer
Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook
Note:
To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If
you use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the
PS3 Menu on the control panel. For details about the settings, see the Network Guide. If you use the
printer with a local connection, you cannot use binary data.
Using the PostScript printer driver with Windows
To print in the PostScript mode, you will have to install the printer driver. See the appropriate sections
below for installation instructions according to the interface that you are using to print.
Installing the PostScript printer driver for the USB interface or the parallel interface
c
Caution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is
connected via a USB port. It may damage the system.
Note:
❏ Installing the printer software for Windows may require administrator privileges. If you have
problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer Software Disc into your CD/DVD drive.
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2. If the printer is connected to a USB interface, connect your computer to the printer with a USB
cable, then turn on the printer. If the printer is connected to a parallel interface, go to step 3.
Note for Windows Vista users:
Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.” In
this case, click Ask me again later.
3. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer
button.
For Windows Vista, Vista x64, XP, XP x64, Server 2008, or Server 2008 x64, click Start, point to
Printer and Faxes, and click Add a printer in the Printer Tasks menu.
For Server 2003 or Server 2003 x64, click Start, point to Settings, and click Printers. Then
double-click the Add Printer icon.
4. The Add Printer Wizard appears. Then click Next.
5. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
6. If the printer is connected to a USB interface, select USB, then click Next, or if the printer is
connected to a parallel interface, select LPT1, then click Next.
7. Click Have Disk and specify the following path for the Software Disc. If your CD/DVD drive is D:,
the path will be D:\ADOBEPS\(your printer name)\PS_SETUP. Then click OK.
Note:
Change the drive letter as needed for your system.
8. Select the printer, then click Next.
9. Follow the on-screen instructions for the rest of the installation.
10. When installation is done, click Finish.
Installing the PostScript printer driver for the network interface
Note:
❏ Set the network settings before installing the printer driver. Refer to the Network Guide that comes
with your printer for details.
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❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive.
2. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer
button.
For Windows Vista, Vista x64, XP, XP x64, Server 2008, or Server 2008 x64, click Start, point to
Printer and Faxes, and click Add a printer in the Printer Tasks menu.
For Server 2003 or Server 2003 x64, click Start, point to Settings, and click Printers. Then
double-click the Add Printer icon.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select the Create a new port check box and select Standard TCP/IP Port from the drop-down
list. Click Next.
6. Click Next.
7. Specify the IP address and port name, then click Next.
8. Click Finish.
9. Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc. If
your CD/DVD drive is D:, the path will be D:\ADOBEPS\(your printer name)\PS_SETUP.
Then click OK.
Note:
Change the drive letter as needed for your system.
10. Select the printer and click Next.
11. Follow the on-screen instructions for the rest of the installation.
12. When installation is done, click Finish.
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Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver. To access the
printer driver, see “Accessing the printer driver” on page 164.
Using the PostScript printer driver with Macintosh
Installing the PostScript printer driver
Note:
Make sure that no applications are running on your Macintosh before installing the printer driver.
For Mac OS X users
Note:
Make sure that Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4) is
not open.
1. Insert the printer Software Disc into your CD/DVD drive.
2. Double-click the CD-ROM icon.
3. Double-click Adobe PS, then double-click PS Installer.
4. The Install EPSON PostScript Software screen appears, click Continue, then follow the on-screen
instructions.
5. Easy Install is displayed on the screen. Click Install.
Note:
For Mac OS X 10.4, if the Authenticate window appears, enter the user name and password for an
administrator.
6. When installation is done, click Close.
Selecting the printer
After installing the PostScript 3 printer driver, you need to select the printer.
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In a network environment
For Mac OS X users
Note:
❏ Although EPSON FireWire appears in the interface pop-up list, you cannot use FireWire for printer
connection in the PostScript 3 mode.
❏ You need to make the settings for your installed options manually when the printer is connected
using USB, IP printing, or Bonjour. When the printer is connected using AppleTalk, the printer
software automatically makes the settings.
❏ Make sure to specify ASCII as the data format in the application.
1. For Mac OS X 10.5 or later users, open the System Preferences, and then double-click the Print &
Fax icon.
For Mac OS X 10.4 users, open the Applications folder, open the Utilities folder, and then
double-click Printer Setup Utility.
The Printer List window appears.
2. Click Add in the Printer List window.
3. Select the protocol or the interface that you are using from the pop-up list.
Note for AppleTalk users:
Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used with the
PostScript 3 printer driver.
Note for IP Printing users:
❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the
PostScript 3 printer driver.
❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use
default queue on server check box.
Note for USB users:
Make sure to select USB. Do not select EPSON USB, because it cannot be used with the PostScript 3
printer driver.
4. Follow the instructions as appropriate below to select your printer.
AppleTalk
Select your printer from the Name List, then select Auto Select from the Printer Model List.
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IP Printing
Select Epson from the Name List, then select your printer from the Printer Model List.
USB
Select your printer from the Name List, then select your printer from the Printer Model List.
Note for Mac OS X 10.4 users:
If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model
List when you select your printer from the Name List while the printer is on.
Bonjour
Select your printer, the printer name is followed by (PostScript), from the Name List. Your
printer model is automatically selected in the Printer Model List.
Note for Bonjour users:
If your printer model is not automatically selected in the Printer Model list, you need to reinstall the
PostScript printer driver. See “Installing the PostScript printer driver” on page 177.
5. Click Add.
Note for IP Printing users, USB or Bonjour users:
Select your printer from the Printer list, then select Show Info from the Printers menu. The Printer
Info dialog box appears. Select Installable Options from the pop-up list, then make the necessary
settings.
6. Confirm that your printer’s name is added to the Printer List. Then quit Print & Fax (for Mac OS X
10.5 or later) or Printer Setup Utility (for Mac OS X 10.4).
Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver.
Changing the printer setup settings
You can change or update the printer setup settings according to the options installed in your printer.
For Mac OS X users
1. Access the printer driver. The Printer List window appears.
2. Select the printer from the list.
3. Select Show Info from the Printers menu. The Printer Info dialog box appears.
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4. Make necessary changes to the settings, then close the dialog box.
5. Quit Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4).
Using the PCL6 printer driver
To print in the PCL mode, you will have to install the printer driver. Consult the customer support in
your region regarding how to get the printer driver and system requirements such as the versions of
supported operating systems.
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Appendix A
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any
time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock
before purchasing large quantities or printing large jobs.
Available paper types
*
Paper type
Description
Plain paper
Weight: 64 to 90 g/m2 (Recycled paper is acceptable.*)
Envelopes
No paste and no tape. No plastic window. (unless specifically designed for
laser printers.)
Labels
The backing sheet should be covered completely, with no gaps between
labels.
Epson Color Laser Transparencies
Transparencies for color laser printers or copiers.
Thick paper
Weight: 91 to 157 g/m2
Extra thick paper
Weight: 158 to 216 g/m2
Colored paper
Non coated
Paper with letterhead
Paper and ink of letterheads must be compatible with laser printers.
Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print quality,
or cause paper jams and other problems.
Paper that should not be used
You cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor
print quality:
❏ Media meant for other black-and-white laser printers, color laser printers, color copiers,
black-and-white copiers, or ink jet printers
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❏ Previously printed paper by any other black-and-white laser printers, color laser printers, color
copiers, black-and-white copiers, ink jet printers, or thermal transfer printers
❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or
paper that uses high-temperature-sensitive ink (around 200 ˚C)
❏ Labels that peel easily or labels that do not cover the backing sheet completely
❏ Special surface-coated paper or special surface-colored paper
❏ Paper that has binder holes or is perforated
❏ Paper that has glue, staples, paper clips, or tape on it
❏ Paper that attracts static electricity
❏ Moist or damp paper
❏ Paper of uneven thickness
❏ Overly thick or thin paper
❏ Paper that is too smooth or too rough
❏ Paper that is different on the front and back
❏ Paper that is folded, curled, wavy, or torn
❏ Paper of irregular shape, or paper that does not have right angle corners
Printable area
The assured printable area is an area 5 mm from all sides.
*
*
* 5 mm
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Note:
The printable area may be smaller depending on the application.
Printer
General
Printing method:
Laser beam scanning and dry electrophotographic process
Resolution:
600 × 600 dpi, 1200 × 1200 dpi
Continuous printing speed*:
Up to 32 pages per minute on A4 size paper
Paper feed:
Automatic or manual feed
Paper feed alignment:
Center alignment for all sizes
Input paper supply:
MP tray:
plain paper
Up to a 17.5 mm thick stack, or up to 150 sheets
(80 g/m2)
envelopes
Up to a 17.5 mm thick stack, or up to 10 sheets
transparencies
Up to a 17.5 mm thick stack, or up to 75 sheets
labels
Up to a 17.5 mm thick stack, or up to 75 sheets
thick paper
Up to a 17.5 mm thick stack (91 to 157 g/m2)
extra thick paper
Up to a 17.5 mm thick stack (158 to 216 g/m2)
plain paper
Up to a 27.6 mm thick stack, or up to 230 sheets
(80 g/m2)
thick paper
Up to a 27.6 mm thick stack (91 to 157 g/m2)
plain paper
Up to a 59.4 mm thick stack, or up to 500 sheets
(80 g/m2)
thick paper
Up to a 59.4 mm thick stack (91 to 157 g/m2)
Paper output:
Face-down tray
For all paper types and sizes
Paper output capacity:
Face-down tray
Up to 230 sheets of plain paper (80 g/m2)
Standard lower paper cassette:
Optional paper cassette unit:
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Printer language:
User's Guide
ECP/Page
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
PDF 1.6
*
Resident fonts:
84 scalable fonts, and 7 bitmap fonts for ESC/Page
95 scalable fonts, and 5 bitmap for PCL5
80 scalable fonts, and 1 bitmap for PCL6
136 scalable fonts for PostScript3
RAM:
64 MB, expandable up to 320 MB
Printing speed varies by paper type or other conditions.
Environmental
Temperature:
Humidity:
Altitude:
In use:
5 to 35˚C (41 to 95˚F)
Not in use:
5 to 35˚C (41 to 95˚F)
In use:
15 to 85% RH
Not in use:
15 to 85% RH
3,500 meters (11,483 feet) maximum
Mechanical
Dimensions
Weight
Height:
333 mm (13.1 in.)
Width:
518 mm (20.4 in.)
Depth:
415 mm (16.3 in.)
Approx. 21 kg (about 46.3 lb)
(Excluding consumables and options)
Technical Specifications
184
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User's Guide
Electrical
110-127 V
220-240 V
Rated voltage
110 V-127 V
220 V-240 V
Rated frequency
50 Hz-60 Hz
50 Hz-60 Hz
Rated current
11.0 A
5.5 A
Average
554 W
544 W
MAX
960 W
970 W
During ready mode
87 W
82 W
During sleep mode*
4.7 W
4.7 W
During deep sleep mode
0.53 W
0.55 W
During power off mode
0.18 W
0.19 W
Power consumption
*
During
printing
Values represent power consumption while all operations are completely suspended. Power consumption varies
depending on operating conditions, and whether a type-B interface card is installed or a USB memory is inserted.
Standard and approvals
European model:
Low Voltage Directive 2006/95/EC
EN 60950-1
EN 60825-1
EMC Directive 2004/108/EC
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Interfaces
USB interface
Hi-Speed USB - Compatible with the USB 2.0 Specification
Technical Specifications
185
Epson AcuLaser M7000 Series
User's Guide
Note:
❏ Your computer must support Hi-Speed USB or USB in order to use Hi-Speed USB or USB as the
interface to connect your computer to the printer.
❏ Since Hi-Speed USB is fully compatible with USB, USB can be used as an interface.
Ethernet interface
You can use an IEEE 802.3 1000Base-T/100BASE-TX/10 BASE-T straight-through shielded,
twisted-pair interface cable with an RJ45 connector.
Options and Consumable Products
Optional paper cassette unit
Product code:
C12C802702
Paper size:
A3, A4, A5, B4, B5, Letter (LT), Legal (LGL), CTM
Paper weight:
60 to 157 g/m2 (16 to 41 lb)
Paper feed:
Up to two optional paper cassette units can be installed.
Automatic feed delivery system
Cassette capacity up to 500 sheets
Paper types:
Plain paper, Preprinted, Letterhead, Recycled, Color, Thick, Special
Dimensions and weight:
Height:
143 mm (5.6 in.)
Width:
505 mm (19.9 in.)
Depth:
373 mm (14.7 in.)
Weight:
6.2 kg (13.7 lb) including cassette
Note:
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Technical Specifications
186
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Duplex Unit
Product code:
C12C802712
Paper size:
A3, A4, A5, B4, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Legal (GLG),
Ledger (B), Executive (EXE), F4
Paper weight:
60 to 157 g/m2 (16 to 41 lb)
Paper feed:
Automatic feed delivery system
Paper types:
Plain paper, Preprinted, Letterhead, Recycled, Thick paper, Colored Paper
Dimensions and weight:
Height:
203.5 mm (8.0 in.)
Width:
435 mm (17.1 in.)
Depth:
68.5 mm (2.7 in.)
Weight:
1.8 kg (4.0 lb) including cassette
Note:
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Memory modules
Make sure that DIMM you purchase is compatible with Epson products. For details, contact the store
where you purchased this printer or the Epson sales company.
Memory size:
128 or 256 MB
Parallel Interface Card
This option enables parallel interface connection. Insert the Parallel Interface Card to Type-B
interface card slot.
Product code:
C12C824521
Technical Specifications
187
Epson AcuLaser M7000 Series
User's Guide
Imaging Cartridge/Return Imaging Cartridge
Product code/Model:
Imaging Cartridge
Return Imaging Cartridge*2
1221*1
1222*1
Storage temperature:
0 to 35˚C (32 to 95˚F)
Storage humidity:
15 to 80% RH
*1 This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC.
*2 Return imaging cartridge is not sold in some areas.
Technical Specifications
188
Epson AcuLaser M7000 Series
User's Guide
Appendix B
Where To Get Help
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson
Customer support.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
Where To Get Help
189
Epson AcuLaser M7000 Series
User's Guide
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone):
84-8-823-9239
Service Center:
80 Truong Dinh Street, District 1, Hochiminh City Vietnam
Where To Get Help
190
Epson AcuLaser M7000 Series
User's Guide
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone
(62) 21-572 4350
Fax
(62) 21-572 4357
Epson Service Center
Jakarta
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Where To Get Help
191
Epson AcuLaser M7000 Series
Medan
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
User's Guide
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson
Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to
provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Where To Get Help
192
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Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-56288288
Fax:
603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:
603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone:
080-30515000
Where To Get Help
193
Epson AcuLaser M7000 Series
Fax:
User's Guide
30515005
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515 /16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /30286001/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
Where To Get Help
194
Epson AcuLaser M7000 Series
User's Guide
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Where To Get Help
195
Epson AcuLaser M7000 Series
User's Guide
Index
PS3......................................................................................74
quick print job............................................................69, 93
reserve job data.................................................................93
reset....................................................................................68
setup...................................................................................64
system information..........................................................60
tray.....................................................................................60
USB....................................................................................71
A
Anti-copy (copy protection) function
how to use (Windows)....................................................52
AUX menu...........................................................................72
Available paper..................................................................181
B
Bookmark menu..................................................................84
C
Canceling printing......................................................96, 160
Clock menu..........................................................................69
Confidential Job menu.................................................69, 94
Consumable products
Replacing.........................................................................116
Consumables
specification (imaging cartridge).................................188
Contacting Epson..............................................................189
Control panel.......................................................................96
overview............................................................................22
Control panel menus
about..................................................................................56
AUX...................................................................................72
bookmark..........................................................................84
clock...................................................................................69
confidential job..........................................................69, 94
emulation..........................................................................61
energy saver......................................................................82
ESCP2................................................................................75
FX.......................................................................................77
how to access....................................................................56
I239X.................................................................................79
information.......................................................................58
network..............................................................................72
panel settings....................................................................56
parallel...............................................................................69
password config................................................................81
PCL....................................................................................72
printing..............................................................................62
D
Duplex printing...................................................................44
Duplex Unit
how to install..................................................................107
how to remove................................................................109
specifications..................................................................187
E
Emulation menu..................................................................61
Energy Saver menu..............................................................82
EPSON Status Monitor
Accessing EPSON Status Monitor (Windows).........167
Installing EPSON Status Monitor (Windows)..........166
Job Information (Windows)........................................169
Notice Settings (Windows)..........................................171
Order Online..................................................................172
Replacement Parts Information (Windows)..............168
Status (Windows)..........................................................168
ESCP2 menu........................................................................75
Ethernet..............................................................................186
F
FX menu...............................................................................77
G
Guides
Font Guide........................................................................25
Network Guide.................................................................25
Index
196
Epson AcuLaser M7000 Series
Online Help......................................................................25
Setup Guide......................................................................24
User’s Guide.....................................................................24
H
Headers and footers............................................................49
Help
Epson...............................................................................189
Hidden Watermark (copy protection) function.............52
How to register menus as bookmarks..............................57
User's Guide
Printer (pickup roller)...................................................119
Memory module
how to install..................................................................110
how to remove................................................................113
specifications..................................................................187
MP tray
Specifications....................................................................26
Supported paper...............................................................26
N
Network menu.....................................................................72
I
I239X menu..........................................................................79
Imaging cartridge
Specifications..................................................................188
Toner Save mode.............................................................43
Information menu...............................................................58
Installing options
installing a memory module........................................110
installing an interface card...........................................113
installing the duplex unit..............................................107
installing the optional paper cassette unit....................98
removing a memory module........................................113
removing an interface card...........................................115
removing the duplex unit.............................................109
removing the optional paper cassette unit.................107
Installing the postScript printer driver (Macintosh)....177
Installing the PostScript printer driver for the network
interface (Windows)...............................................175
Installing the PostScript printer driver for the USB
interface (Windows)...............................................174
Interface cards
how to install..................................................................113
how to remove................................................................115
Interfaces
ethernet...........................................................................186
USB..................................................................................185
Interrupting printing..........................................................97
M
Maintenance
printer..............................................................................118
O
Optional paper cassette unit
how to install....................................................................98
how to remove................................................................107
specifications..................................................................186
Options
specifications (duplex unit)..........................................187
specifications (memory module).................................187
specifications (optional paper cassette unit)..............186
Overlay
how to create (Windows)................................................50
how to print (Windows).................................................51
how to use (Windows)....................................................50
P
Paper
available paper................................................................181
loading the lower paper cassette....................................29
loading the MP tray.........................................................26
printable area..................................................................182
Special media....................................................................35
unavailable paper...........................................................181
Paper Jam DM (Duplex Unit’s cover)............................146
Paper Jam MP A (MP tray or Cover A).........................126
Paper Jam MP B A (MP Tray, Cover B or A)................131
Paper Jam MP C1 A, Paper Jam MP C2 A, Paper Jam
MP C3 A (MP Tray, All paper cassettes and
Cover A)...................................................................138
Paper jams
how to clear.....................................................................125
Index
197
Epson AcuLaser M7000 Series
Paper source
lower paper cassette.........................................................29
MP tray..............................................................................26
Parallel menu.......................................................................69
Password config menu........................................................81
PCL menu.............................................................................72
PostScript printer driver
Accessing the PostScript printer driver (Macintosh)
...................................................................................179
Accessing the PostScript printer driver (Windows)
...................................................................................177
hardware requirements.................................................173
Installing the PostScript printer driver for Mac OS X
users..........................................................................177
Selecting a printer in a network environment for
Mac OS X users.......................................................178
Precautions
Replacing consumable products..................................116
Print layout
Modifying the print layout.............................................45
Printer
cleaning...........................................................................118
cleaning (pickup roller).................................................119
consumable products......................................................24
electrical..........................................................................185
environmental................................................................184
general.............................................................................183
mechanical......................................................................184
optional products.............................................................23
parts (front view).............................................................20
parts (inside).....................................................................22
parts (rear view)...............................................................21
standard and approvals.................................................185
transporting......................................................................14
transporting (long distance).........................................123
transporting (short distance).......................................123
Printer driver
Accessing the printer driver (Windows)....................164
Uninstalling the Printer software (Windows)...........173
Printer driver settings
Creating an overlay (Windows).....................................50
Dot Correction.................................................................44
Duplex printing................................................................44
Making a new watermark...............................................48
Making Extended settings (Windows).......................165
User's Guide
Making Optional settings (Windows)........................165
print layout.......................................................................45
Print Text In Black...........................................................44
Printing the copy-protected document........................52
Printing with an overlay..................................................51
Re-Print Job......................................................................55
Reserve Job........................................................................54
Toner Save mode.............................................................43
Using a watermark...........................................................47
Using an overlay...............................................................50
Using headers and footers..............................................49
Printer software (Windows)
About...............................................................................164
Printing menu......................................................................62
Problems, solving
contacting Epson...........................................................189
PS3 menu..............................................................................74
Q
Quick Print Job menu...................................................69, 93
R
Relocating the printer.........................................................14
Replacement Messages.....................................................116
Reserve job data...................................................................93
Reset menu...........................................................................68
S
Service.................................................................................189
Setup menu...........................................................................64
Special media
Printing on........................................................................35
Status and error messages..................................................84
Status sheet
how to print..............................................................95, 147
System information menu..................................................60
T
Toner Save mode.................................................................43
Transporting the printer (long distance).......................123
Transporting the printer (short distance)......................123
Index
198
Epson AcuLaser M7000 Series
User's Guide
Tray menu............................................................................60
Troubleshooting................................84, 95 , 125 , 147 , 160
memory problems..........................................................156
operational problems....................................................147
options.............................................................................158
paper handling problems..............................................157
PostScript 3 mode..........................................................160
print quality problems...................................................152
printout problems..........................................................150
USB problems.................................................................159
U
Unavailable paper..............................................................181
USB......................................................................................185
USB menu.............................................................................71
W
Watermark
how to make.....................................................................48
how to use.........................................................................47
Index
199