Motorola PCS telephone Product specifications

Phone Guide
Sprint PCS Vision Phone
C290 by Motorola®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.
Printed in the U.S.A.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners.
© Motorola, Inc., 2006.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Manual number: 6809500A54-A
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 19
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 22
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 37
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 51
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Security Features for Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . 58
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 59
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 68
Prepending a Phone Number From Call History . . . . . . . . . . . . . 69
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . 75
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Selecting a Ringer Type or a Picture for an Entry . . . . . . . . . . . . . 77
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . 79
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . 87
Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . 90
3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . . 91
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
3B. Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . 107
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 117
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
3C. Sprint PCS® Voice Command . . . . . . . . . . . . . . . . . . . . 128
Getting Started With Sprint PCS Voice Command . . . . . . . . . . 129
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 131
Accessing Information Using Sprint PCS Voice Command . . . 132
Section 4: Safety and Warranty Information . . . . . . .133
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 134
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Hearing Aid Compatibility With Mobile Phones . . . . . . . . . . . . 140
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Information from the World Health Organization . . . . . . . . . . 143
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 147
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Welcome to Sprint
Sprint is committed to bringing you the best wireless technology
available. We built our complete, nationwide network from
the ground up, so all your services – whether it’s Voicemail,
Caller ID, email, or Sprint PCS Vision® – will work the same
wherever you go on the Nationwide Sprint PCS Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of Sprint PCS
Vision.
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧
Section 1: Getting Started
⽧
Section 2: Your Phone
⽧
Section 3: Sprint PCS Service Features
⽧
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
WARNING
Please refer to the Important Safety Information section
on page 134 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 22.
CALENDAR
MESSAGING
1: SEND MESSAGE
2: TEXT MESSAGING
1: Inbox
4: Drafts Folder
2: Outbox
5: Preset Messages
3: Sent Folder
6: Send Message
4: VOICEMAIL
5: SETTINGS
1: Notification
2: Callback Number
VOICE RECORDS
WEB
CALL HISTORY
1: OUTGOING CALLS
2: INCOMING CALLS
3: MISSED CALLS
4: RECENT CALLS (OUTGOING, INCOMING, AND MISSED)
5: ERASE HISTORY
iii
CONTACTS
1: FIND NAME
2: ADD NEW ENTRY
3: SPEED DIAL #S
4: MY PHONE #
5: SERVICES
1: Customer Solutions
4: Sprint Operator
2: Dir. Assistance
5: Voice Command *
3: Account Info.
6: MANAGE CONTACTS
1: Create Distribution List
3: Create Group
5: Delete All Contacts
2: View Distribution Lists
4: View Groups
6: Memory Status
TOOLS
1: ALARM CLOCK
1: Alarm 1
4: Alarm 4
2: Alarm 2
5: Alarm 5
3: Alarm 3
2: CALCULATOR
3: WORLD CLOCK
*: SET TIME (Displayed when there is no time information.)
MY CONTENT
1: GAMES
1: Get New
2: My Content Manager
2: RINGERS
1: Get New
2: My Content Manager
3: SCREEN SAVERS
1: Get New
2: My Content Manager
4: APPLICATIONS
1: Get New
2: My Content Manager
5: IM & EMAIL
1: Get New
iv
2: My Content Manager 3.Instant Messaging
SETTINGS
1: SOUNDS
1: Ringer Type
1: Call with ID
2: Call without ID
3: Text Message
4: Voicemail
5: Calendar
6: Alarm
7: Roam Ringer
2: Volume
1: Ringer
2: Messaging (Text Message / Voicemail)
1: Use Ringer Volume
2: Separate Volume
3: Always Vibrate
3: Calendar (Use Ringer Volume / Separate Volume)
1: Use Ringer Volume
2: Separate Volume
3: Always Vibrate
4: Alarm (Use Ringer Volume / Separate Volume)
1: Use Ringer Volume
2: Separate Volume
3: Always Vibrate
5: Applications (Use Ringer Volume / Separate Volume)
1: Use Ringer Volume
2: Separate Volume
3: Always Vibrate
6: Power On
7: Key Beep
8: Voice Call
9: Speaker Phone
0: Reset Volumes
3: Alerts
1: Service (On / Off)
2: Minute Beep (On / Off)
3: Call Lost (On / Off)
4: Connect (On / Off)
v
2: DISPLAY
1: Screensaver
2: Standby Display
1: Clock Type (Analog / Digital)
2: Navigation Key Display (Hide / Show)
3: Backlight Control
1: Flip Open
4: 50 sec
2: 10 sec
3: 30 sec
4: Status Light (On / Off)
5: Greeting Banner
6: Menu Style
1: Grid Menu
2: List Menu
3: Tab Menu
7: Assign Keys
1: Up
2: Down
3: Left
4: Right
8: Set Time/Date
1: Set Time Format (12H / 24H)
2: Set Date Format
9: Incoming Calls
1: Call with ID (select image)
2: Call without ID (select image)
3: PCS VISION
1: PCS Vision (Enable / Disable)
2: Net Guard (On / Off)
3: Update Vision Profile
4: ROAMING
1: Set Mode
1: Sprint Only
vi
2: Automatic
3: Roaming Only
2: Call Guard (On / Off)
3: Data Roam Guard (Always Ask / Never Ask)
5: LOCATION (ON/OFF )
6: SECURITY
1: Lock Code
1: Lock Now
2: Unlock
3: Lock on Power Up
2: Change Lock Code
3: Limit Use
1: Lock Contacts
1: Unlock
2: Lock
3: View Only
2: Lock Vision (Unlock / Lock)
3: Restrict Outgoing Calls
1: All
2: None
3: Except Contacts
1: Restrict Incoming Calls
1: All
2: None
3: Except Contacts
4: Erase Contacts (Yes / No)
5: Erase My Content (Yes / No)
6: Reset Phone (Yes / No)
7: Special Numbers
7: OTHERS
1: Language (English / Español)
2: Answer Options
1: Any Key
4: [Talk] Key
2: Auto
3: Open
3: Speed Dial (On / Off)
4: Abbreviated Dial (On / Off)
5: Auto Redial (On / Off)
6: Airplane Mode
1: On
2: Off
3: On at Power Up
vii
7: TTY
1: Disable
4. HCO
2: TTY
8: Text Input
1: Personal Dictionary (On / Off)
2: Word Pop-up List (Manual / Automatic)
3: Word Completion (On / Off)
9: Update Phone SW
8: PHONE INFO
1: My Phone #
2: Version
3: Advanced
viii
3: VCO
Sec ti on 1
Getting Started
Se c t ion 1A
Setting Up Service
In This Section
⽧
Getting Started With Sprint PCS Service
⽧
Setting Up Your Voicemail
⽧
Sprint PCS Account Passwords
⽧
Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
2
Section 1A: Setting Up Service
Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold O to turn the phone on.
2. Press Unlock (right softkey).
Note:
To select a softkey, press the softkey button directly below the
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Section 1A: Setting Up Service
3
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
䡲
䡲
䡲
䡲
Note:
Create your passcode
Record your name announcement
Record your greeting
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding 1,
bypassing the need for you to enter your passcode)
Voicemail Passcode
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends that you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 92.
4
Section 1A: Setting Up Service
Setting Up Service
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to www.sprint.com and to use when calling Sprint
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 92 for more information on your voicemail password.
Sprint PCS Vision® Password
With your C290 by Motorola®, you may elect to set up a Sprint PCS
Vision password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
Section 1A: Setting Up Service
5
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your
Sprint PCS service plan).
䢇 View and pay your bill.
䢇 Make your life easier by enrolling in Sprint PCS online
billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint PCS phones.
䢇 View available Sprint PCS service plans and options.
䢇 Learn more about Sprint PCS Vision® and other great
products like Sprint PCS® Picture Mail, games, ringers,
screen savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial * 2 N on your wireless phone.
䢇 Sign on to your account at www.sprint.com .
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
6
Section 1A: Setting Up Service
Setting Up Service
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳
Note:
Press * 4 N.
This service may not be available in all Affiliate areas.
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
䊳
Press 4 1 1 N.
Section 1A: Setting Up Service
7
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳
Press 0 N.
For more information or to see the latest in products and
services, visit us online at www.sprint.com.
8
Section 1A: Setting Up Service
Sec ti on 2
Your Phone
Se c t ion 2A
Your Phone: The Basics
In This Section
⽧
Front View of Your Phone
⽧
Viewing the Display Screen
⽧
Features of Your Phone
⽧
Turning Your Phone On and Off
⽧
Using Your Phone’s Battery and Charger
⽧
Navigating Through Phone Menus
⽧
Displaying Your Phone Number
⽧
Making and Answering Calls
⽧
Entering Text
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
10
Section 2A: Your Phone: The Basics
Front View of Your Phone
17. Earpiece
Phone Basics
1. Signal Strength
Indicator
16. Battery Strength
Indicator
15. Display Screen
2. Headset Jack
(behind flip)
14. Indicator Light
3. Softkey Buttons
4. Volume Control
13. OK
5. Smart Key
12. End (Power)
6. Talk
7. Back (Clear)
11. Navigation Key
8. Accessory Jack
10. Microphone
9. Charger Jack
Section 2A: Your Phone: The Basics
11
Key Functions
1. Signal Strength Indicator represents the signal strength
by displaying bars. The more bars displayed, the better
the signal strength.
2. Headset Jack allows you to plug in an optional headset
for convenient, hands-free conversations. CAUTION!
Inserting an accessory into the incorrect jack may
damage the phone.
Note:
The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.
3. Softkey Buttons let you select softkey actions or menu
items corresponding to the bottom left and right lines
on the display screen.
4. Volume Control allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
5. Smart Key usually does the same thing as pressing r.
During a call, you can turn your speakerphone on or off
by holding this key until you see Speakerphone in the
display.
6. Talk allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
7. Back (Clear) deletes characters from the display in text
entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
12
Section 2A: Your Phone: The Basics
return to the previous screen in a Sprint PCS Vision
session.
8. Accessory Jack allows you to connect optional
Phone Basics
accessories, such as a USB cable. CAUTION! Inserting
an accessory into the incorrect jack may damage the
phone.
9. Charger Jack connects the phone to the battery charger.
10. Microphone allows the other caller to hear you clearly
when you are speaking to them.
11. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
䡲 Press Up to access Alarm Clock.
䡲 Press Down to access My Content.
䡲 Press Right to view your Voice Records.
䡲 Press Left to view your Calendar.
12. End (Power) ends a call. Press and hold this key for two
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
13. OK selects the highlighted choice when navigating
through a menu. In standby mode, press r to display
the main menu.
14. Indicator Light illuminates for the following:
䡲
䡲
䡲
䡲
It flashes green when the battery is charging.
It flashes red when the battery is low.
It flashes red and green for an incoming call.
It flashes orange and green for an incoming message
or other alert.
15. Display Screen displays all the information needed to
operate your phone, such as the call status, the
Section 2A: Your Phone: The Basics
13
contacts, the date and time, the signal and battery
strength, etc.
16. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery icon,
the phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely discharged
or empty.
17. Earpiece lets you hear the caller and automated
prompts.
14
Section 2A: Your Phone: The Basics
Viewing the Display Screen
Phone Basics
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
shows your current signal strength. (The more lines
you have, the stronger your signal.)
indicates you are “roaming” off the enhanced
Nationwide Sprint PCS Network.
tells you a call is in progress.
indicates your phone is using SSL (Secure Sockets
Layer) protocol for client/server communication.
means you missed a call.
indicates your Sprint PCS Vision connection is active
(ready to transfer data). When data is being
transferred, the icon blinks.
indicates you have voicemail messages. (Press and
hold 1 to call your voicemail box.) A purple
envelope means you also have a text message.
indicates you have new text messages. The icon
flashes for urgent messages.
indicates your phone’s location feature is on.
indicates your phone’s location feature is off.
indicates Silence All mode is set.
indicates ringer volume is set to vibrate.
indicates a standard ring mode is set.
Section 2A: Your Phone: The Basics
15
indicates your phone is operating in a TTY mode.
indicates battery charge level (icon shown is full).
Note:
16
Display indicators help you manage your roaming charges by
letting you know when you’re off the Nationwide Sprint PCS
Network. (For more information, see Section 2D: Controlling
Your Roaming Experience on page 59.)
Section 2A: Your Phone: The Basics
Features of Your Phone
Section 2A: Your Phone: The Basics
Phone Basics
Congratulations on the purchase of your phone. The C290 by
Motorola® is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 Dual band/tri-mode capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network
and to roam on other analog and 1900 and 800 MHz digital
networks where we’ve implemented roaming agreements
with other carriers (page 59).
䢇 Sprint PCS Vision® provides access to the wireless Internet
in digital mode (page 105).
䢇 Sprint PCS® Voice Command lets you dial phone numbers
by speaking someone’s name or the digits of their phone
number (page 128).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your phone as unique as you are
(page 117). Additional charges may apply.
䢇 SMS Text Messaging (page 99) provides quick and
convenient messaging capabilities.
䢇 The Contacts list allows you to store up to 100 entries,
with up to five phone numbers per entry (page 70).
䢇 The built-in Calendar offers several personal information
management features to help you manage your busy
lifestyle (page 79).
䢇 Your phone is equipped with a location feature for use in
connection with location-based services that may be
available in the future (page 43).
䢇 Word English Text Input lets you quickly type messages
with one keypress per letter (page 33).
17
䢇
Speed dial lets you dial phone numbers with one, two, or
three keypresses (page 30).
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
Press and hold O for approximately two seconds.
䊳
Once your phone is on, it may display “Searching for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
Note:
The Power Save feature helps to conserve your battery power
when you are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳
Press and hold O for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
18
Section 2A: Your Phone: The Basics
Using Your Phone’s Battery and Charger
WARNING Use only Sprint-approved or manufacturer-approved
Phone Basics
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at www.sprint.com – click the Wireless link under
Personal, and then click Accessories under Shop the Sprint PCS
Store Online.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 190 minutes of continuous digital
talk time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Note:
Long backlight settings, searching for service, vibrate mode,
and browser use affect the battery’s talk and standby times.
Tip:
Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.
Section 2A: Your Phone: The Basics
19
Installing the Battery
To install the Li-Ion battery:
1. Remove the phone’s back
cover.
2. Insert the battery into the
opening on the back of the
phone and gently press
down until it is in place.
Charging the Battery
Your phone’s Li-Ion battery is
rechargeable and should be
charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. A flashing red indicator light means that the battery
is low (for indicator light location, see page 11). For a quick
check of your phone’s battery level, glance at the battery
charge indicator located in the upper-right corner of your
phone’s display screen. If the battery charge is getting too
low, the battery icon (
) blinks and the phone sounds a
warning tone.
Always use a Sprint- or manufacturer-approved desktop
charger, travel charger, or vehicle power adapter to charge
your battery.
20
Section 2A: Your Phone: The Basics
Using the Charger
To use the travel charger provided with your phone:
䊳
Phone Basics
Plug the round end of the AC adapter into the phone’s
charger jack and the other end into an electrical outlet.
A flashing green indicator light means the battery is
charging.
It takes approximately 2.5 hours to fully recharge a
completely rundown battery. With the Sprint-approved Li-Ion
battery, you can recharge the battery before it becomes
completely run down.
Section 2A: Your Phone: The Basics
21
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.
To navigate through a menu, simply press the navigation key
up or down.
For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and pressing r.
For example, if you want to see your volume settings:
1. Press r to access the main menu.
2. Select Settings by pressing 9 or by highlighting it and
pressing r.
3. Select Sounds by pressing 1 or by highlighting it and
pressing r.
4. Select Volume by pressing 2 or by highlighting it and
pressing r.
Note:
For the purposes of this guide, the above steps condense into
“Press r > Settings > Sounds > Volume.”
Backing Up Within a Menu
䊳
䊳
22
To go to the previous menu, press B.
To return to standby mode, press O.
Section 2A: Your Phone: The Basics
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
䊳
Note:
Phone Basics
To display your phone number:
Press r > Settings > Phone Info > My Phone# . (Your
phone number and other information about your phone
and account will be displayed.)
To select menu options (such as Settings, above), highlight the
option and press r. (If the menu options are numbered, you
may also select an option simply by pressing the
corresponding number key.)
Section 2A: Your Phone: The Basics
23
Making and Answering Calls
Making Calls
Placing a call from your phone is as easy as making a call from
any landline phone. Just enter the number and press N, and
you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press B to erase one digit at
a time. Press and hold B to erase the entire number.)
3. Press N. (To make a call when you are roaming and Call
Guard is enabled, highlight Roam Call and press N. See
“Using Call Guard” on page 64.)
4. Press O or close the phone when you are finished.
Tip:
To redial your last outgoing call, press TALK twice.
You can also place calls from your phone by using Sprint PCS
Voice Command (page 128), speed dialing numbers from
your Contacts (page 30) or using your Call History listings
(page 67).
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press N to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
24
Section 2A: Your Phone: The Basics
key. See “Call Answer Mode” on page 49 for more
information.)
Phone Basics
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings or vibrates.
䢇 The indicator light flashes green and red.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is
enabled:
䊳
Note:
Select Answer to answer the call. (See “Using Call
Guard” on page 64 for additional information.)
When your phone is off, incoming calls go directly to
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳
Close the phone or press O.
Section 2A: Your Phone: The Basics
25
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display a Missed Call entry from standby mode:
Press r > Call History > Missed calls.
䊳
Calling Emergency Numbers
You can place calls to 911 (dial 9 1 1 and press N), even
if your phone is locked or your account is restricted.
Note:
When you place an emergency call, your phone automatically
enters Emergency mode. Your phone exits Emergency mode
five minutes after you end the emergency call.
In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press r. The following options are available
through the Options menu:
䢇 Speaker On or Speaker Off routes the phone’s audio
through the speaker or through the earpiece. You can also
turn the speakerphone on or off by holding the Smart Key
(see page 11).
䊳
Select Speaker On to route the phone’s audio through
the speaker. You can adjust the speaker volume using
the volume keys on the side of the phone.
䊳
Select Speaker Off to use the phone’s earpiece.
WARNING Due to higher volume levels, do not place the phone
near your ear during monitor or speakerphone use.
26
Section 2A: Your Phone: The Basics
䢇
䢇
䢇
䢇
䢇
䢇
䢇
Phone Basics
䢇
Contacts opens your phone’s contacts list.
3-Way Call to initiate a 3-way call (see page page 103).
Record Recipient creates a Voice Record of the call.
Phone Info. opens your Phone Info menu.
Messaging opens your Messaging menu.
Call History opens your Call History lists.
Calendar opens your Calendar.
Tools opens your Tools menu.
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
End-of-Call Options
After receiving a call from or making a call to a phone number that
is not in your Contacts, the phone number and the duration of the
call are displayed. The left softkey displays the Save option. Select
this option if you wish to add the new number to your Contacts.
(See “Saving a Phone Number” below.)
After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed. The right
softkey displays the option Options. Press this key if you wish
to view the Contacts listing for the number.
Note:
The End-of-Call options are not displayed for calls identified
as No ID or Restricted.
Saving a Phone Number
Your phone can store up to five phone numbers in each of 100
Contacts entries. Each entry’s name can contain 24
characters. Your phone automatically sorts the Contacts
Section 2A: Your Phone: The Basics
27
entries alphabetically. (For more information, see Section 2F:
Using Contacts on page 70.)
To save a number from standby mode:
1.
2.
3.
4.
5.
Enter a phone number.
Press Option (right softkey).
Select Save and press r.
Select New Entry or Existing Entry and press r.
Select New Entry and press r. Scroll to Name and use
the numeric keypad to enter the new contact name,
then press Save (left softkey).
– or –
Select Existing Entry and press r. Scroll to the existing
entry where you want to save the number and press r,
then press Save (left softkey).
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you press
the left softkey button.
䢇 2Sec Pause automatically sends the next set of numbers
after two seconds.
Note:
28
You can have multiple pauses in a phone number and
combine two-second and hard pauses.
Section 2A: Your Phone: The Basics
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) and select either Hard Pause
or 2Sec Pause.
Phone Basics
3. Enter additional numbers.
4. Press N to dial the call.
– or –
Press Options (right softkey) and select Save to save the
number in your Contacts.
Note
When dialing a number with a hard pause, press OK (left
softkey) to send the next set of numbers.
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold 0 until a “+” appears on your phone
display.
2. Dial the country code and phone number you’re calling
and press N. (The access code for international dialing
will automatically be dialed, followed by the country
code and phone number.)
Section 2A: Your Phone: The Basics
29
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Press r > Contacts > Find Name.
2. Highlight the entry you want to call and press N.
– or –
To dial another number from the entry, highlight the
name and press r, then highlight the number you wish
to call and press N.
Using Speed Dialing
You can store up to 500 numbers in your phone’s speed dial
memory to make contacting friends and family easier. With
this feature, you can dial speed dial entries using one
keypress for locations 1-9, two keypresses for locations 10-99,
and three keypresses for locations 100-500.
Note:
Speed dialing is not available when you are roaming; when
you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).
For Speed Dial locations 1-9 (One-Touch Dialing):
䊳
Press and hold the appropriate key for approximately
two seconds. The display confirms that the number has
been dialed when it shows “Calling...”.
For Speed Dial locations 10-99 (Two-Touch Dialing):
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has been
dialed when it shows “Calling...”.
30
Section 2A: Your Phone: The Basics
For Speed Dial locations 100-500 (Three-Touch Dialing):
1. Press the first two digits.
2. Press and hold the third digit for approximately two
Section 2A: Your Phone: The Basics
Phone Basics
seconds. The display confirms that the number has been
dialed when it shows “Calling...”.
31
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or when
using Sprint PCS Mail and SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press the right softkey to change the character input
mode.
2. Select one of the following options:
䡲
䡲
䡲
䡲
䡲
䡲
Tip:
32
Word English to enter text using a predictive text
entering system that lets you enter a word with
fewer keypresses (see page 33).
Multi-Tap to cycle through the alpha characters
associated with the letters on the keypad (see
page 35).
Numbers to enter numbers by pressing the numbers
on the keypad (see page 36).
Symbols to enter symbols (see page 36).
Word Spanish to enter Spanish text using predictive
text like Word English (see page 33).
Insert Preset Msg to enter preprogrammed messages
(see page 36).
When entering text, press the * (Shift) key to change
letter capitalization (Abc > ABC > abc).
Section 2A: Your Phone: The Basics
Entering Characters Using Word English Text Input
Phone Basics
Word English Text Input lets you enter text into your phone
by pressing keys just once per letter. (To select the
Word English mode when entering text, see “Selecting a
Character Input Mode” on page 32.)
Word English Text Input analyzes the letters you enter using
an intuitive word database and creates a suitable word. (The
word may change as you type.)
To enter a word using Word English Text Input:
1. Select the Word English character input mode. (See
“Selecting a Character Input Mode” on page 32.)
2. Press the corresponding keys once per letter to enter a
word (for example, to enter the word “Bill,” press
2 4 5 5). (If you make a mistake, press
B to erase a single character. Press and hold B to
delete an entire entry.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key down to
scroll through other word options. A pop-up list appears
with the word options.
Tip:
To keep this pop-up list from appearing, press r > Settings
> Others > Text Input > Word Pop-up List > Manual (rather than
Automatic).
3. To accept a word and insert a space, press #.
—or—
To accept a word completion (such as “Billion” when you
entered “Bill”), press the navigation key right.
Tip:
To turn word completion on or off, press r > Settings
> Others > Text Input > Word Completion > On or Off.
Section 2A: Your Phone: The Basics
33
Adding a Word to the Word English Database
If a word you want to enter is not displayed as an option
when you are using Word English Text Input, you can add it to
the database.
To add a word to the Word English Text Input database:
1. Select the Multi-Tap character input mode. (See
“Selecting a Character Input Mode” on page 32.)
2. Enter the word using multi-tap text entry. (See
“Entering Characters by Tapping the Keypad” on page
35.) The word will appear as an option the next time
you scroll through options during Word English Text
Input.
Tip:
34
To turn the dictionary on or off, press r > Settings > Others
> Text Input > Personal Dictionary > On or Off.
Section 2A: Your Phone: The Basics
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Multi-Tap mode. (See “Selecting a Character
Input Mode” on page 32.)
Phone Basics
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press 2 twice, 4 three times, 5 three
times, and 5 three times again. If you make a
mistake, press B to erase a single character. Press
and hold B to erase an entire word.)
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Characters scroll in the following order:
1
.?!,@'-_:;()&"10^`%$+*/\|~[]=>
<#
2
ABC2
3
DEF3
4
GHI4
5
JKL5
6
MNO6
7
PQRS7
8
TUV8
9
WXYZ9
Section 2A: Your Phone: The Basics
35
0
(no characters)
#
Space
*
Shift
Entering Numbers, Symbols, and Preset Messages
To enter numbers:
Select the 123 mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 32.)
䊳
To enter symbols:
Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 32.) To enter a symbol, press the
appropriate key indicated on the display.
䊳
To enter preset messages:
1. Select the Insert Preset Msg.
2. Scroll to the desired preprogrammed message and
press r.
Note:
36
Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Lets get lunch,” or a customized preset message of your
own. (For more information on preset messages, see
“Managing Preset Messages” on page 45.)
Section 2A: Your Phone: The Basics
Sec ti on 2B
Controlling Your Phone’s Settings
⽧
Sound Settings
⽧
Display Settings
⽧
Location Settings
⽧
Messaging Settings
⽧
Airplane Mode
⽧
TTY Use With Sprint PCS Service
⽧
Phone Setup Options
Your Phone’s Settings
In This Section
Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it. This section describes how you can change your
phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.
Section 2B: Controlling Your Phone’s Settings
37
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard
ringer types and familiar music.
䢇 Vibrating Ringer alerts you to calls or messages without
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone. (See “Downloading Premium Services Content” on
page 117.)
Selecting Ringer Types for Voice Calls
Your phone provides a variety of ringer options that allow you
to customize your ring and volume settings. These options
allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Press r > Settings > Sounds > Ringer Type.
2. Select Call with ID or Call without ID and press r. The list
of preprogrammed ringers is displayed.
3. Use your navigation key to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
4. Press Assign (left softkey).
Tip:
38
If you want to hear a unique ringer whenever you are
roaming, you can press r > Settings > Sounds > Ringer Type
> Roam Ringer and choose Distinct. For information about
roaming, see page 59.
Section 2B: Controlling Your Phone’s Settings
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press r > Settings > Sounds > Ringer Type.
2. Select Text Message or Voicemail and press r. The list of
preprogrammed ringers is displayed.
3. Use your navigation key to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
Your Phone’s Settings
4. Press Assign (left softkey).
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press r > Settings > Sounds > Volume.
2. Select Ringer, Messaging, Calendar, Alarm, Applications,
Power On, Key Beep, Voice Call, or Speaker Phone and
press r.
3. Using the navigation key, choose a volume level and
press Done (left softkey).
Tip:
You can adjust the ringer volume in standby mode (or the
earpiece volume during a call) by using the volume key on the
left side of your phone.
Section 2B: Controlling Your Phone’s Settings
39
Alert Notification
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, or
when a call has been connected.
To enable or disable alert sounds:
1. Press r > Settings > Sounds > Alerts.
2. Select Service (Service Change), Minute Beep, Call Lost, or
Connect (Call Connect) and press r.
3. Select On or Off and press r.
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.
To activate Silence All:
䊳
With the phone open, press and hold the volume key
down in standby mode. (The screen will briefly display
“Silence All,” and
will be displayed at the top of the
screen.)
To deactivate Silence All:
䊳
40
Press the volume key up repeatedly to select a desired
volume level.
Section 2B: Controlling Your Phone’s Settings
Display Settings
Changing the Text Greeting
The text greeting can be up to 12 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may enter
your own custom greeting.
Your Phone’s Settings
To display or change your greeting:
1. Press r > Settings > Display > Greeting Banner.
2. To change the greeting text, scroll to the greeting and
enter text using your keypad. See “Entering Text” on
page 32. To erase the existing greeting one character at
a time, press r. To erase the entire greeting, press and
hold B.
– or –
To turn off the banner, scroll to Greeting Banner and
press r to uncheck it.
3. Press Done (left softkey).
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are backlit after any keypress is made.
To change the backlight setting:
1. Press r > Settings > Display > Backlight Control.
2. Select a time setting and press r.
Note:
Long backlight settings affect the battery’s talk and standby
times.
Section 2B: Controlling Your Phone’s Settings
41
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu appears on
your display screen.
To select the display’s menu style:
1. Press r > Settings > Display > Menu Style.
2. Select Grid Menu, List Menu, or Tab Menu and press r.
䡲
䡲
䡲
Grid Menu shows the main menu as icons only.
List Menu shows the main menu as a list of icons
and names.
Tab Menu shows the main menu as icons with
names that appear when you highlight an icon.
Changing the Clock Display
Choose whether you want your phone’s clock to be displayed
in analog mode or digital mode.
To change the clock’s appearance on the standby screen:
1. Press r > Settings > Display > Standby Display
> Clock Type.
2. Select Analog or Digital, then press r.
42
Section 2B: Controlling Your Phone’s Settings
Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.
Note:
Your Phone’s Settings
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
Turning Location on will allow the network to detect your
position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.
To enable your phone’s Location feature:
1. Press r > Settings > Location. (The Location disclaimer is
displayed.)
2. Read the disclaimer and press r.
3. Select On or Off press r.
When the Location feature is on, your phone’s standby screen
will display the
icon. When Location is turned off, the
icon will be displayed.
Section 2B: Controlling Your Phone’s Settings
43
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call. (For more information,
See “Using SMS Text Messaging” on page 99.)
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.
Displaying Pop-up Messages
When you receive a text message, your phone notifies you by
displaying an icon on your display screen. You can also choose
to be notified with a larger pop-up message on your display
screen.
To display pop-up messages:
1. Press r > Messaging > Settings > Notification.
2. Select Msg and Icon and press r. (The change
confirmation is displayed.)
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Press r > Settings > Sounds > Ringer Type.
2. Select a message type and press r.
3. Use your navigation key to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
44
Section 2B: Controlling Your Phone’s Settings
4. Press Assign (left softkey).
Managing Preset Messages
Your phone is programmed with 15 preset messages to help
make sending text messages faster and easier. These
messages, such as “Let’s get lunch” and “Meet me at,” can be
customized or deleted to suit your needs. You can even add
your own preset messages to the list.
Your Phone’s Settings
To edit or delete a preset message:
1. Press r > Messaging > Text Messaging > Preset Messages.
(The list of preset messages is displayed.)
2. To edit or delete a preset message, highlight it and press
Options (right softkey).
3. Select Edit, use your keypad to edit the selected
message (see “Entering Text” on page 32), and press r.
– or –
Select Delete to delete the selected message.
To add a new preset message:
1. Press r > Messaging > Text Messaging > Preset Messages.
2. Select New Preset Msg and press r.
3. Use your keypad to enter your message (see “Entering
Text” on page 32), and press r. (Your new message will
be added to the beginning of the list.)
Section 2B: Controlling Your Phone’s Settings
45
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, Voice Memos, etc., when
you are in an airplane or in any other area where making or
receiving calls or data is prohibited. When your phone is in
Airplane Mode, it cannot send or receive any calls or access
online information.
To set your phone to Airplane Mode:
1. Press r > Settings > Others > Airplane Mode.
2. Select On, Off, or On at Power Up and press r.
While in Airplane Mode, your phone’s standby screen will
display “PHONE OFF” and “No Service.”
46
Section 2B: Controlling Your Phone’s Settings
TTY Use With Sprint PCS Service
A TTY (teletypewriter, also known as a TDD or Text Telephone)
is a telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your Phone’s Settings
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing 7 1 1 N. Then provide
the state TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press # # 8 8 9 # from standby mode.
(An informational message is displayed.)
2. Press r.
3. Select one of the following options and press r:
䡲
䡲
䡲
䡲
Disable to disable TTY, VCO, and HCO modes
TTY (teletypewriter) mode, to send and receive TTY
characters
VCO (Voice Carry Over mode) mode, to receive TTY
characters, but transmit by speaking into the
microphone
HCO (Hearing Carry Over) mode, to transmit TTY
characters, but receive by listening to the earpiece
Section 2B: Controlling Your Phone’s Settings
47
Note:
In TTY Mode, your phone will display the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
WARNING
48
911 Emergency Calling
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.
Section 2B: Controlling Your Phone’s Settings
Phone Setup Options
Shortcuts
Your Phone’s Settings
Your phone offers you the option of assigning shortcuts to
your favorite or often-used functions. Pressing the navigation
key up, down, left, or right in standby mode will launch your
personally designated shortcuts. (See the Navigation Key
description on page 13.)
To assign your shortcuts:
1. Press r > Settings > Display > Assign Keys.
2. Select the navigation key direction and press r.
3. Select the desired shortcut and press r.
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether by pressing N, by pressing any number key,
or simply by opening the phone.
To set call answer mode:
1. Press r > Settings > Others > Answer Options.
2. To select an option, highlight it and press r.
䡲
䡲
䡲
䡲
Any Key to allow an incoming call to be answered by
pressing any key.
Auto to automatically pick up incoming calls when
connected to an optional hands-free car kit.
Remember, your phone will answer calls in AutoAnswer mode even if you are not present.
Open to allow an incoming call to be answered by
opening the phone.
[Talk] Key to allow an incoming call to be answered
only by pressing N.
Section 2B: Controlling Your Phone’s Settings
49
Display Language
You can choose to display your phone’s onscreen menus in
English or in Spanish.
To assign a language for the phone’s display:
1. Press r > Settings > Others > Language.
2. Select English or Español and press r.
50
Section 2B: Controlling Your Phone’s Settings
Se c t ion 2C
Setting Your Phone’s Security
In This Section
Accessing the Security Menu
⽧
Using Your Phone’s Lock Feature
⽧
Limiting Use of Your Phone
⽧
Using Special Numbers
⽧
Erasing Contacts
⽧
Erasing My Content
⽧
Resetting Your Phone
⽧
Security Features for Sprint PCS Vision®
Your Phone’s Security
⽧
By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.
Section 2C: Setting Your Phone’s Security
51
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press r > Settings > Security.
2. Enter your four-digit Security Code.
Tip:
If you can’t recall your lock code, try using the last
four digits of either your Social Security number or your
wireless phone number or try 0000 or NATL (6285).
If none of these work, call Sprint Customer Service at
1-888-211-4PCS (4727).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 56.)
To lock your phone:
1. Press r > Settings > Security > Lock Phone.
2. Highlight Lock Now and press r. (To set your phone to
lock the next time it is turned on, select Lock on
Power Up and press r.)
52
Section 2C: Setting Your Phone’s Security
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press r.
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1. Press r > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
Your Phone’s Security
3. Select Change Lock Code.
4. Enter your new lock code.
5. Re-enter your new lock code.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see “Using
Special Numbers” on page 56.)
To place an outgoing call in lock mode:
䊳
To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press N.
Section 2C: Setting Your Phone’s Security
53
Limiting Use of Your Phone
You can limit access to your phone’s Contacts and
Sprint PCS Vision Web services. You can also limit the
incoming and outgoing calls. For example, you can set
limitations before you lend your phone to someone, and then
turn the limitations off when you get your phone back.
Limiting Access to Contacts
1. Press r > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Lock Contacts.
4. Choose one of the following options and press r:
䡲
䡲
䡲
Unlock clears all limitations.
Lock asks users to enter your lock code whenever
they select Contacts.
View Only lets users view your Contacts, but asks
them to enter your lock code before they edit them.
Limiting Sprint PCS Vision® Access
1. Press r > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Lock Vision.
4. Choose one of the following options and press r:
䡲
䡲
Unlock clears all limitations.
Lock asks users to enter your lock code whenever
they select Web or try to launch the browser.
Limiting Incoming Calls
1. Press r > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
54
Section 2C: Setting Your Phone’s Security
3. Select Limit Use > Restrict Incoming Calls.
4. Choose one of the following options and press r:
䡲
䡲
䡲
All stops all Incoming calls.
None allows all calls.
Except Contacts allows Incoming calls only from
people in the Contacts list.
Limiting Outgoing Calls
1. Press r > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
䡲
䡲
䡲
Your Phone’s Security
3. Select Limit Use > Restrict Outgoing Calls.
4. Choose one of the following options and press r:
All stops all Outgoing calls.
None allows all calls.
Except Contacts allows Outgoing calls only to people
in the Contacts list.
Section 2C: Setting Your Phone’s Security
55
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save three special numbers in addition to your
Contacts entries (the same number may be in both
directories).
To add or replace a special number:
1. Press r > Settings > Security > Special Numbers.
2. Select a location for your entry.
3. Enter the number and press Done (left softkey).
Note:
There are no speed dial options associated with special
numbers.
Erasing Contacts
You can quickly and easily erase all of the contents of your
Contacts list.
To erase all the names and numbers in your Contacts:
1. Press r > Settings > Security > Erase Contacts.
2. If you are sure you wish to erase all your contacts, press
Yes (left softkey).
56
Section 2C: Setting Your Phone’s Security
Erasing My Content
You can use your phone’s security menu to erase all items you
have downloaded to your phone.
To erase all downloads:
1. Press r > Settings > Security > Erase Downloads.
2. If you are sure you wish to erase all your downloads,
press Yes (left softkey).
Resetting Your Phone
Your Phone’s Security
Resetting the phone restores the original default settings.
User data, such as Contacts and Calendar entries, is not erased.
To reset your phone:
1. Press r > Settings > Security > Reset Phone.
2. If you are sure you wish to reset your phone to its
original settings, press Yes (left softkey).
Section 2C: Setting Your Phone’s Security
57
Security Features for Sprint PCS Vision®
Net Guard
The Net Guard option allows you to be prompted each time you
connect to PCS Vision services. When you access Sprint PCS Vision,
a screen is displayed with the following two choices:
䢇 Connect to Sprint PCS Vision services once. (You will be
prompted again the next time you sign in.)
䢇 Always Auto-Connect to Sprint PCS Vision services from
now on without being prompted.
You can change your Net Guard settings at any time. To change
your Net Guard settings:
䊳
Press r > Settings > PCS Vision > Net Guard > On or Off.
Update Data Profile
The data profile keeps all your user name and login
information which allows you to connect to Sprint PCS Vision
services. It may become necessary to update the profile to
maintain peak efficiency.
To update your profile:
䊳
Press r > Settings > PCS Vision > Update Vision Profile.
Your phone will connect to the browser and update your
Vision profile. When the update is finished, the idle screen is
displayed.
58
Section 2C: Setting Your Phone’s Security
Se c ti on 2D
Controlling Your Roaming Experience
In This Section
⽧
Understanding Roaming
⽧
Setting Your Phone’s Roam Mode
⽧
Using Call Guard
Roaming
Roaming is the ability to make or receive calls when you’re off the
Nationwide Sprint PCS Network. Your new C290 by Motorola®
works anywhere on the Nationwide Sprint PCS Network and
allows you to roam on other analog and 1900 and 800 MHz
digital networks where we’ve implemented roaming agreements
with other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience
59
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon ( ). If you
are roaming on a digital system, the roaming icon will display
along with the text – Digital Roam –. If you are roaming on an
analog system, the roaming icon will display along with the
text – Analog Roam –.
Tip:
Remember, when you are using your phone off the
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).
Note:
Unless your Sprint PCS service plan includes roaming, you will
pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features, such
as Sprint PCS Vision.
Note:
60
If you’re on a call when you leave the Nationwide Sprint PCS
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and
on again to reconnect to the Nationwide Sprint PCS Network.
Section 2D: Controlling Your Roaming Experience
Roaming on Analog Networks
Note:
Roaming
When you roam on analog networks, you will experience a
similar quality provided by other analog carriers today.
Although some features, such as Sprint PCS Vision and
Sprint PCS Voice Command, will be unavailable, you can still
make and receive calls and access voicemail. If you are
accustomed to Sprint PCS Service, you may notice some of
the following differences when using analog service:
䢇 You are more likely to experience static, cross-talk,
fade-out, and dropped calls.
䢇 Some features that are standard on the enhanced
Nationwide Sprint PCS Network, such as call waiting,
Sprint PCS Vision, and direct international dialing, are
unavailable.
䢇 Though callers can leave voicemail messages while you
are roaming, you will not receive notification until you
return to the Nationwide Sprint PCS Network. (See
“Checking for Voicemail Messages While Roaming” on
page 62)
䢇 There are security and privacy risks (eavesdropping and
cloning) that exist with conventional analog services
today.
䢇 Your battery’s charge will deplete more quickly and you
will need to recharge it more often when you use your
phone for analog roaming.
When using your phone in an analog mode, the phone may
feel warm. This is normal for analog operation.
Section 2D: Controlling Your Roaming Experience
61
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended
period of time.
To check your voicemail while roaming:
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.
62
Section 2D: Controlling Your Roaming Experience
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings to control your roaming
experience.
To set your phone’s roam mode:
1. Press r > Settings > Roaming > Set Mode.
2. To select an option, highlight it and press r.
䡲
䡲
Section 2D: Controlling Your Roaming Experience
Roaming
䡲
Sprint Only allows you to access the Nationwide
Sprint PCS Network only and prevents roaming on
other networks.
Automatic seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, the phone searches for an
alternate system.
Roaming Only forces the phone to seek a roaming
system. The previous setting (Sprint Only or
Automatic) is restored the next time the phone is
turned on.
63
Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the
onscreen roaming icon and Call Guard. Call Guard makes it
easy to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)
To turn Call Guard on or off:
1. Press r > Settings > Roaming > Call Guard.
2. Highlight On or Off and press r.
Note:
Voice dialing and speed dialing are not available when you
are roaming with Call Guard enabled.
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press r.
2. Select Roam Call (1).
To answer incoming roaming calls with Call Guard on:
1. Press r. (A message will be displayed, notifying you
that roaming charges will apply.)
2. Select Answer (1).
Note:
64
If the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls.
Section 2D: Controlling Your Roaming Experience
S ec t io n 2 E
Managing Call History
In This Section
⽧
Viewing History
⽧
Call History Options
⽧
Making a Call From Call History
⽧
Saving a Phone Number From Call History
⽧
Prepending a Phone Number From Call History
⽧
Erasing Call History
Section 2E: Managing Call History
Recent Calls
The Call History keeps track of incoming calls, calls made from
your phone, and missed calls. This section guides you through
accessing and making the most of your Call History.
65
Viewing History
You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls you
placed, accepted, or missed. Call History makes redialing a
number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.
Each entry contains the phone number (if it is available) or
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls may only appear once on the
Outgoing or Incoming calls list.
To view a Call History entry:
1. Press r > Call History.
2. Scroll left or right to select Outgoing Calls, Incoming Calls,
Missed Calls, Recent Calls (Outgoing, Incoming, or Missed
Calls), or Erase History.
Note:
Call History only records calls that occur while the phone is
turned on. If a call is received while your phone is turned off, it
will not appear in the phone’s Incoming Calls or Missed Calls
logs.
If you return a call from the voicemail menu, it will not appear
in your phone’s Outgoing Calls log.
66
Section 2E: Managing Call History
Call History Options
This feature displays the date and time of the call, the phone
number (if available), and the caller’s name (if the number is
already in your Contacts). By highlighting a Call History entry
and pressing Options (right softkey), you can select from the
following options:
䢇 Send Message to send a text message to the number.
䢇 Save to save the number if it is not already in your
Contacts. (See “Saving a Phone Number From Call
History” on page 68.)
䢇 Delete to delete the entry.
䢇 Select Multiple to select multiple entries.
䢇 Hide My Number to hide your Caller ID number for the
next call.
䢇 Prepend to add numbers to the beginning of the selected
number.
Making a Call From Call History
Recent Calls
To place a call from Call History:
1. Press r > Call History.
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or
Recent Calls.
3. Use your navigation key to select a Call History entry
and press N.
Note:
You cannot make calls from Call History to entries identified
as No ID or Restricted.
Section 2E: Managing Call History
67
Saving a Phone Number From Call History
Your phone can store up to 100 Contacts entries. Contacts
entries can store up to a total of five phone numbers, and
each entry’s name can contain 24 characters. (For more
information, see Section 2F: Using Contacts on page 70.)
To save a phone number from Call History:
1. Use your navigation key to select a Call History entry
and press Options (right softkey).
2. Select Save and press r.
3. Select New Entry to create a new Contacts entry for
the number or Existing Entry to save the number to an
existing entry.
4. Use the keypad to type in the new entry name and
press r.
– or –
Use your navigation key to scroll through your existing
Contacts entries, highlight a name, and press r.
After you have saved the number, the new Contacts entry is
displayed.
Note:
68
You cannot save phone numbers already in your Contacts or
from calls identified as No ID or Restricted.
Section 2E: Managing Call History
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.
To prepend a phone number from Call History:
1. Select a Call History entry and press Options (right
softkey).
2. Select Prepend.
3. Enter the prefix and press N.
– or –
Press Save (left softkey) to save the amended number in
your Contacts.
Erasing Call History
To erase individual Call History entries, see “Call History
Options” on page 67.
Recent Calls
To erase Call History:
1. Press r > Call History.
2. Scroll right to select Erase History.
3. Select Erase Outgoing, Erase Incoming, Erase Missed, or
Erase All and press r.
4. If you are certain you want to erase the calls, press Yes
(left softkey).
– or –
Press No (right softkey) to return to the previous menu.
Section 2E: Managing Call History
69
Se c t io n 2F
Using Contacts
In This Section
⽧
Adding a New Contacts Entry
⽧
Finding Contacts Entries
⽧
Adding a Phone Number to a Contacts Entry
⽧
Assigning Speed Dial Numbers
⽧
Editing a Contacts Entry
⽧
Selecting a Ringer Type or a Picture for an Entry
⽧
Dialing Sprint PCS Services
Now that you know the basics that make it easier to stay in
touch with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how to
use your phone’s Contacts and helps you make the most of
your time when you are trying to connect with the important
people in your life.
70
Section 2F: Using Contacts
Adding a New Contacts Entry
Your phone can store up to 100 Contacts entries with five
phone numbers per entry. That way, you can use one entry to
contain someone’s mobile, home, and work phone numbers.
Note:
Your phone can store 100 Contacts entries if each entry has
five phone numbers. However, you can store 500 Contacts
entries if each entry has only one phone number.
Shortcut:
Enter the phone number in standby mode and press
Options (right softkey) and select Save. Proceed with
step 2 below.
To add a new entry:
1. Press r > Contacts > Add New Entry.
2. Enter a name for the new entry and press r. (See
“Entering Text” on page 32.) Each entry’s name can
contain 24 characters.
3. Enter the number for the entry and press r.
4. Select a type for the entry (Mobile, Home, Work, Pager, or
Other) and press r.
5. To change the speed dial number, highlight this option
Tip:
Contacts
and press r. (See “Assigning Speed Dial Numbers” on
page 75.)
You can scroll left or right to store and view other information
for the entry. You can add a picture, choose a special ringer,
store an Email address, assign a Group, and more.
After you have saved the number, the new Contacts entry is
displayed.
Section 2F: Using Contacts
71
Finding Contacts Entries
There are several ways to display your Contacts entries: by
name, by speed dial number, by group, and by voice dial tags.
Follow the steps outlined in the sections below to display
entries from the Contacts menu.
Finding Names
To find Contacts entries by name:
1. Press r > Contacts > Find Name.
2. Scroll through all the entries using your navigation key.
– or –
To search for a specific listing, press the number keys to
enter the name.
3. To display an entry, highlight it and press r.
4. To dial the entry’s default phone number, press N.
– or –
To display additional Contacts information, press the
navigation key left or right.
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
1. Press r > Contacts > Find Name and scroll to an entry.
2. Press Options (right softkey), select Filter by, and
press r.
3. Select Speed Dial #s and press r.
4. Scroll to an entry using your navigation key. Speed dial
numbers are displayed in numeric order.
– or –
Enter the number of a speed dial location using your
keypad.
72
Section 2F: Using Contacts
5. To dial the entry’s default phone number, press N.
– or –
To edit the entry details, press Options (right softkey),
select Edit, and press r.
Finding Email Addresses
To find phone numbers you have stored with email addresses:
1. Press r > Contacts > Find Name and scroll to an entry.
2. Press Options (right softkey), select Filter by, and
press r.
3. Select Email and press r.
4. Scroll to an entry using your navigation key.
5. To display the entry details, press r. To display
additional Contacts information, press the navigation
key left or right.
– or –
To dial the entry’s default phone number, press N.
– or –
To send a message to the entry, press Options (right
softkey), select Send Message, and press r.
Filtering Entries
To view the entries in only one group:
1. Press r > Contacts > Find Name and scroll to a contact.
2. Press Options (right softkey), select Filter by, and
Contacts
press r.
3. Scroll to the group name and press r.
4. Scroll to an entry using your navigation key.
Section 2F: Using Contacts
73
5. To display the entry details, press r. To display
additional Contacts information, press the navigation
key left or right.
– or –
To dial the entry’s default phone number, press N.
– or –
To send a message to the entry, press Options (right
softkey), select Send Message, and press r.
74
Section 2F: Using Contacts
Adding a Phone Number to a Contacts
Entry
To add a phone number to an entry:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 72.)
2. Press Options (right softkey).
3. Highlight Edit and press r. (The contact details are
displayed.)
4. Scroll to an empty Number using your navigation key.
Speed dial numbers are displayed in numeric order.
5. Enter the new phone number and press Save (left
softkey).
6. Select a label for the number and press r.
Assigning Speed Dial Numbers
Your phone can store up to 500 phone numbers in speed dial
locations. For details on how to make calls using speed dial
numbers, see “Using Speed Dialing” on page 30.
Speed dial numbers can be assigned when you add a new
Contacts entry, when you add a new phone number to an
existing entry, or when you edit an existing number.
Contacts
To assign a speed dial number to a new phone number:
1. Add a phone number to a new or to an existing Contacts
entry. (See “Adding a New Contacts Entry” on page 71
or “Adding a Phone Number to a Contacts Entry” on
page 75.)
2. Highlight Speed Dial and press r.
Section 2F: Using Contacts
75
3. Select an available speed dial location and press Assign
(left softkey).
To assign a speed dial number to an existing phone number:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 72.)
2. Press Options (right softkey).
3. Highlight Edit and press r. (The contact details are
displayed.)
4. Highlight Speed Dial below the phone number for which
you wish to assign a speed dial number, and press r.
5. Select an available speed dial location and press Assign
(left softkey).
Note:
If you try to assign a speed dial location that is already
assigned to another phone number, a dialog will appear
asking if you wish to replace the existing speed dial
assignment. Select Yes to assign the location to the new
phone number and move the old number to another speed
dial location.
Editing a Contacts Entry
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 72.)
2. Press Options (right softkey).
3. Highlight Edit and press r. (The contact details are
displayed.)
4. Highlight the part of the entry you wish to edit (press
the navigation key left or right to change tabs, and up or
down to select details on each tab) and press r.
5. Add and/or edit the desired information and press r.
76
Section 2F: Using Contacts
Selecting a Ringer Type or a Picture for an
Entry
You can assign a ringer type to a Contacts entry so you can
identify the caller by the ringer type. (See “Ringer Types” on
page 38.) You can also specifiy a picture that will appear
when you receive calls from a Contacts entry.
To select a ringer type for an entry:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 72.)
2. Press Options (right softkey).
3. Highlight Edit and press r. (The contact details are
displayed.)
4. Use your navigation key to scroll right or left to the tab
with the Add Picture and Assign Ringer options.
5. Scroll down to Add Picture or Assign Ringer and press r.
6. Use your navigation key to scroll through available files.
To hear a ringer, press Listen (right softkey).
7. Highlight your desired picture or ringer and press r.
8. Press Save (left softkey) to save the entry.
Contacts
Section 2F: Using Contacts
77
Dialing Sprint PCS Services
Your Contacts list is preprogrammed with contact numbers
for various Sprint PCS Services.
To dial a service from your Contacts:
1. Press r > Contacts > Services.
2. Select Customer Solutions, Dir. Assistance, Account Info., or
Sprint Operator, or Voice Command.
To dial a service from standby mode using your keypad:
1. Dial the appropriate service number:
䡲
䡲
䡲
䡲
䡲
Customer Solutions – * 2
Sprint 411 – 4 1 1
Account Info. – * 4
Sprint Operator – 0
Voice Command – *
2. Press N to place the call.
78
Section 2F: Using Contacts
Calendar & Tools
Se c t io n 2G
Using the Phone’s Calendar and Tools
In This Section
⽧
Using Your Phone’s Calendar
⽧
Using Your Phone’s Tools
Your phone is equipped with several personal information
management features that help you manage your busy lifestyle.
This section shows you how to use these features to turn your
phone into a time management planner that helps you keep
up with your contacts, schedules, and commitments. It takes
productivity to a whole new level.
Section 2G: Using the Phone’s Calendar and Tools
79
Using Your Phone’s Calendar
Adding an Event to the Calendar
Your Calendar helps organize your time and reminds you of
important events.
To add an event:
1. Press r > Calendar.
2. Using your navigation key, highlight the day to which
you would like to add an event.
Tip:
To quickly go to a date, press Options (right softkey) and select
Go To Date.
3. Press Options (right softkey), select Add, and press r.
4. Enter the event title and press r. (See “Entering Text”
on page 32.)
5. Select a time for the event by highlighting the time field
and pressing r.
䡲 Using your keypad and/or navigation key, set the
start and end time for the event and press r.
6. Select a repeating status for the event by highlighting
the recurrence field and pressing r.
䡲 Highlight Once, Daily, Mon - Fri, Weekly, Monthly, or
Yearly and press r.
7. Select an alarm time for the event by highlighting the
reminder field and pressing r.
䡲 Highlight On Time, 5 Minutes Before, 10 Minutes
Before, 15 Minutes Before, 1 Hour Before, 1 Day Before,
or 2 Days Before and press r.
8. Select a ringtone for the alarm by highlighting the
alarm field and pressing r.
80
Section 2G: Using the Phone’s Calendar and Tools
Tip:
Scroll to a ringtone and press r.
Calendar & Tools
䡲
To change your default event ringtone, from the standby
screen press r > Settings > Sounds > Ringer Type > Calendar
and select a ringer.
9. Press Save (left softkey) to save the event.
Event Alerts
There are several ways your phone alerts you to scheduled
events:
䢇 By playing the assigned ringer type.
䢇 By illuminating the backlight.
䢇 By flashing the LED.
Event Alert Menu
When your phone is turned on and you have an event alarm
scheduled, your phone alerts you and displays the event
summary. To silence the alarm and reset the schedule,
press r.
When an alert appears, you can press:
䢇 Snooze (left softkey) to silence the alarm and schedules it
to replay again in 10 minutes.
䢇 Dismiss (right softkey) to dismiss the event.
Viewing Events
To view your scheduled events:
1. Press r > Calendar.
2. Using your navigation key, highlight the day for which
you would like to view events and press r. (If you have
events scheduled for the selected day, they will be listed
in chronological order.)
Section 2G: Using the Phone’s Calendar and Tools
81
3. To display the details of an event listed in the schedule,
highlight it and press r.
Changing to Weekly View
To go to the Weekly Calendar view:
1. Press r > Calendar.
2. Press Options (right softkey).
3. Select Weekly.
Going to Today’s Date
To go to the Calendar menu for today’s date:
1. Press r > Calendar.
2. Press Options (right softkey).
3. Select Go To Today.
Erasing an Event
To erase a day’s scheduled events:
1. Press r > Calendar.
2. Using your navigation key, highlight the day for the
event and press r.
Tip:
In the calendar view, days with events scheduled are purple.
3. Highlight the event, press Options (right softkey), and
select Erase.
4. Select Yes (left softkey) or No (right softkey).
82
Section 2G: Using the Phone’s Calendar and Tools
Calendar & Tools
Erasing Old Events
To delete events scheduled before a specific time and date:
1. Press r > Calendar > Options > Erase Old.
2. Select the option to erase events older than Older than 1
day, Older than 1 Week, Older than 1 Month, or Older than
1 Year.
Erasing All Events
To delete all scheduled events:
䊳
Press r > Calendar > Options > Erase All. (A message
window will open, informing you how many events will
be erased.)
Section 2G: Using the Phone’s Calendar and Tools
83
Using Your Phone’s Tools
In addition to helping you be more efficient and organized,
your phone offers useful and entertaining tools.
Using the Alarm Clock
Your phone comes with a built-in alarm clock with multiple
alarm capabilities.
To use the alarm clock:
1. Press r > Tools > Alarm Clock.
2. Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5 and
press r.
3. Turn the alarm on or off by highlighting the On/Off field
and pressing r.
䡲 Select On or Off and press r.
4. Select a time for the alarm by highlighting the time field
and pressing r.
䡲 Using your keypad and/or navigation key, set the
alarm time and press r.
5. Select a repeating status for the alarm by highlighting
the frequency field and pressing r.
䡲 Highlight Once, Daily, Mon - Fri, or Weekends and
press r.
84
Section 2G: Using the Phone’s Calendar and Tools
Calendar & Tools
6. Select a ringtone for the alarm by highlighting the
alarm field and pressing r.
䡲 Scroll to a ringtone and press r.
Note:
An alarm alerts the user by vibrating, playing the alarm
ringtone, or remains silent consistent with the ringer selected
by the user. For example, if the mobile device is set to
Vibrate Only, the alarm will cause the phone to vibrate. In
addition, a message is displayed on the screen indicating that
the alarm has occurred.
If the user does not acknowledge the alarm within two
minutes, it will automatically be set to snooze. 9 minutes
later, the alarm will occur again. This process repeats
indefinitely until the user acknowledges the alarm.
Tip:
To change your default alarm ringtone from the standby
screen press r > Settings > Sounds > Ringer Type > Alarm and
select a ringer.
Using the Calculator
Your phone comes with a built-in calculator.
To use the calculator:
1. Press r > Tools > Calculator.
2. Enter numbers using your keypad.
䡲
䡲
䡲
䡲
Press the navigation key to enter operators (+ ÷ - ×)
as indicated in the display.
Press * to enter a decimal.
Press # to make the number to the left of the
cursor positive or negative.
Press Operator (right softkey) to enter parentheses or
exponents.
3. Press r to compute.
Section 2G: Using the Phone’s Calendar and Tools
85
World Clock
To view the time in over 50 different locations:
1. Press r > Tools > World Clock.
2. Press Cities (left softkey) to select a city.
– or –
Press the navigation key left or right to scroll through
different time zones.
86
Section 2G: Using the Phone’s Calendar and Tools
Se c ti on 2H
Voice Services
Using Your Phone’s Voice Services
In This Section
⽧
Managing Voice Records
Your phone’s Voice Services let you record memos right on your
phone. This section includes easy-to-follow instructions on
using voice-activated dialing and managing voice memos.
Section 2H: Using Your Phone’s Voice Services
87
Managing Voice Records
You can use your phone’s Voice Services to record brief
records to remind you of important events, phone numbers,
or grocery list items.
Recording Voice Records
To create a new Voice Record:
1. Press r > Voice Records.
2. Press Record (left softkey) and begin recording after the
prompt.
3. To end the recording, press r. (Your phone saves the
voice record and asks you if you want to review it.)
4. Press No (right softkey) to leave the voice record display.
—or—
Press Yes (left softkey) to play the voice record. After you
play the voice record, you can choose Options (right
softkey) to rename the record or set it as a ringer, or you
can choose Discard (left softkey).
To record a conversation during a phone call:
1. Make or answer the call.
2. Press Options (right softkey), select Record Recipient, and
press r.
䡲 A beep will occur every 10 seconds during the
recording. The maximum recording time is 30
seconds.
Note:
88
Recording of phone calls is subject to varying State and
Federal laws regarding privacy and recording of phone
conversations. Always obey the laws and regulations on the
use of this feature.
Section 2H: Using Your Phone’s Voice Services
Playing or Deleting Voice Records
To play the voice memos you have recorded:
1. Press r > Voice Records.
Voice Services
2. Press Options (right softkey), select Voice Records List,
and press r.
3. Use the navigation key to scroll to a recording.
4. Press Listen (left softkey) to play the Voice Record.
—or—
Press Options (right softkey) to choose Rename, Set As (a
ringer style), Sort By (Name, Date, Size, or Type), Play All,
Delete, Select Multiple, or Settings.
Changing Voice Record Settings
To change your voice record maximum length and tone:
1. Press r > Voice Records.
2. Press Options (right softkey), select Record Settings, and
press r.
3. Scroll to Record Duration, and press r.
䡲
Select a maximum length of 10 Seconds, 30 Seconds,
or 60 Seconds and press r.
4. Scroll to 10 Second Tone and press r. This tone beeps to
mark every 10 seconds of your voice records.
䡲 Select Enable or Disable and press r.
Section 2H: Using Your Phone’s Voice Services
89
Sec ti on 3
Sprint PCS Service Features
90
Sprint PCS Service
Se c t ion 3A
Sprint PCS Service Features: The Basics
In This Section
⽧
Using Voicemail
⽧
Using SMS Text Messaging
⽧
Using Caller ID
⽧
Responding to Call Waiting
⽧
Making a Three-Way Call
⽧
Using Call Forwarding
Now that you’ve mastered your phone’s fundamentals,
it’s time to explore the calling features that enhance your
Sprint PCS Service. This section outlines your basic Sprint PCS
Service features.
Section 3A: Sprint PCS Service Features: The Basics
91
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your Sprint PCS
Voicemail and personal greeting as soon as your phone is
activated. If you need to set up your voicemail, see “Setting
Up Your Voicemail” on page 4.
Voicemail Notification
There are several ways your phone alerts you to a new
message:
䢇 By displaying a message on the screen.
䢇 By sounding the assigned ringer type.
䢇 By displaying
at the top of your screen.
Note:
When you are roaming off the Nationwide Sprint PCS
Network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your
voicemail by dialing 1 + area code + your wireless phone
number. When your voicemail answers, press (*) and enter
your passcode. You will be charged roaming rates when
accessing voicemail while roaming off the Nationwide
Sprint PCS Network.
Your phone accepts messages even when it is turned off.
However, you are only notified of new messages when your
phone is turned on and you are in a Sprint PCS Service Area.
92
Section 3A: Sprint PCS Service Features: The Basics
Sprint PCS Service
Retrieving Your Voicemail Messages
You can review your messages directly from your wireless
phone or from any other touch-tone phone. To dial from your
phone, you can either speed dial your voicemail or use the
menu keys.
Using One-Touch Message Access
䊳
Press and hold 1. (Your phone will dial your voicemail
box.)
Using the Menu Keys on Your Phone to Access Your Messages
1. Press r > Messaging > Voicemail.
2. Press r to listen to your messages.
Note:
You are charged for airtime minutes when you are accessing
your voicemail from your phone.
Using a Phone Other Than Your Wireless Phone to Access
Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Tip:
When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during the
header.
Section 3A: Sprint PCS Service Features: The Basics
93
Voicemail Button Guide
Here’s a quick guide to your keypad functions while listening
to voicemail messages. For further details and menu options,
see “Voicemail Menu Key” on page 97.
1
Date/Time
4
Replay
7
Erase
2
Send Reply
5
Rewind
8
Call Back
*
Cancel
0
Help
3
Advance
6
Forward
9
Save
#
Skip
Voicemail Options
Your phone offers several options for organizing and
accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail
box helps you navigate through the voicemail system more
quickly by shortening the voice prompts you hear at each
level.
To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following
the system prompts.
3. Press 4 for Expert Mode.
4. Press 1 to turn Expert Mode on or off.
94
Section 3A: Sprint PCS Service Features: The Basics
Sprint PCS Service
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 20
customers.
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following
the system prompts.
3. Press 2 for Administrative Options.
4. Press 5 for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or
delete group lists.
Sprint PCS Callback
Return a call after listening to a message without
disconnecting from voicemail.
䊳
Press 8 after listening to a message. (Once the call is
complete, you’re returned to the voicemail main menu.)
Voicemail-to-Voicemail Message
Record and send a voice message to other Sprint PCS
Voicemail users.
1. From the main voicemail menu, press 2 to send a
message.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record and send your voice
message.
Section 3A: Sprint PCS Service Features: The Basics
95
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other Sprint PCS
Voicemail user.
1. After listening to a voice message, press 2.
2. Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to
other Sprint PCS Voicemail users.
1. After listening to a message, press 6.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction
and forward the voice message.
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been
listened to when you send, forward, or reply to other
Sprint PCS users.
1. After you have recorded a message, press 1 to
indicate you are satisfied with the message you
recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.
Continue Recording
When leaving a voice message, you can choose to continue
recording even after you’ve stopped.
䊳
96
Before pressing 1 to indicate that you are satisfied
with the message you recorded, press 4 to continue
recording.
Section 3A: Sprint PCS Service Features: The Basics
Sprint PCS Service
Extended Absence Greeting
When your phone is turned off or you are off the Nationwide
Sprint PCS Network for an extended period, this greeting can
be played instead of your normal personal greeting.
1. From the main voicemail menu, press 3 for Personal
Options.
2. Press 3 for greetings.
3. Press 3 to record an Extended Absence Greeting.
Clearing the Message Icon
Your phone may temporarily continue to display the message
icon after you have checked your voice and text messages.
To clear the icon from the display screen:
1. Press r > Messaging > Voicemail > Clear.
2. Select Clear All or Clear Icon and press r.
Voicemail Menu Key
Following the prompts on the voicemail system, you can use
your keypad to navigate through the voicemail menu. The
following list outlines your phone’s voicemail menu
structure.
1 Listen
1 Envelope Information
2 Reply
3 Advance 8 Seconds
4 Replay
5 Rewind
6 Forward Message
7 Erase
8 Callback
Section 3A: Sprint PCS Service Features: The Basics
97
9 Save
0 Options
2 Send a Message
3 Personal Options
1 Notification Options
1 Phone Notification
2 Numeric Paging to a Sprint PCS Phone
* Return to Personal Options Menu
2 Administrative Options
1 Skip passcode
2 Autoplay
3 Message Date & Time On/Off
4 Change Passcode
5Group Distribution List
6 Return to Personal Options Menu
3 Greetings
1 Personal Greetings
2 Name Announcement
3 Extended Absence Greeting
4 Return to Personal Options Menu
4 Expert Mode (On/Off)
9 Place a Call
* Disconnect
98
Section 3A: Sprint PCS Service Features: The Basics
Sprint PCS Service
Using SMS Text Messaging
With SMS Text Messaging, you can use other people’s
wireless phone numbers to send instant text messages from
your phone to their messaging-ready phones – and they can
send messages to you. When you receive a new message, it
will automatically be displayed on your phone’s screen.
In addition, SMS Text Messaging includes a variety of preset
messages, such as “I’m running late, I’m on my way,” that
make composing messages fast and easy. You can also
customize your own preset messages (up to 160 characters)
from your phone or at www.sprint.com.
Composing SMS Text Messages
To compose an SMS Text message:
1. Press r > Messaging > Send Message.
2. Enter the recipient’s phone number and press r.
Tip:
To add another recipient, press Options (right softkey) and
select New Recipient. You can also press Options (right softkey)
and select Insert Contact to select a recipient from your
Contacts.
3. Scroll to Message and compose your message text and
press r.
䡲 To type a message, use your keypad to enter your
message. Use the right softkey to select a character
input mode. (See “Entering Text” on page 32.)
䡲 To use a preset message, press Options (right
softkey), select Insert Preset Msg, highlight your
desired message, and press the Send key (left
softkey).
Section 3A: Sprint PCS Service Features: The Basics
99
4. Review your message and press Send (left softkey). (You
may also scroll down to enter a message callback
number and/or change the message priority to Urgent.)
Accessing SMS Text Messages
To read an SMS Text message:
䊳
When you receive a text message, it will automatically
appear on your phone’s main display screen. Use your
navigation key to scroll down and view the entire
message. If the message is urgent, the message icon
blinks in your display.
To reply to an SMS Text message:
1. While the message is open, select Reply (left softkey).
2. Compose your reply or use the preset messages.
䡲
䡲
To type a message, use your keypad to enter your
message. Use the right softkey to select a character
input mode. (See “Entering Text” on page 32.)
To use a preset message, press Options (right
softkey), select Insert Preset Msg (6), highlight
your desired message, and press the Send key (left
softkey).
3. Review your reply and press Send (left softkey). (You may
also scroll down to enter a message callback number
and/or change the message priority to Urgent.)
100
Section 3A: Sprint PCS Service Features: The Basics
Preset messages make sending text messages to your friends,
family, and coworkers easier than ever.
To add and/or edit preset messages:
1. Press r > Messaging > Text Messaging > Preset Messages.
2. Select New Preset Msg and press r.
Sprint PCS Service
Using Preset Messages
– or –
Scroll to a message to edit, press Options (right softkey),
select Edit, and press r.
3. Enter your new message or changes and press r. (See
“Entering Text” on page 32.)
4. Press Save (left softkey) to save the preset message.
Note:
You may also add or edit preset messages in the “My Online
Tools” area at www.sprint.com.
Section 3A: Sprint PCS Service Features: The Basics
101
Using Caller ID
Caller ID allows people to identify a caller before answering
the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a
call, just follow these easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press * 6 7.
2. Enter the number you want to call.
3. Press N.
To permanently block your number, call Sprint Customer Service.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to incoming
calls by sounding two beeps. Your phone’s screen informs you
that another call is coming in and displays the caller’s phone
number (if it is available and you are in digital mode).
To respond to an incoming call while you’re on a call:
䊳
Press N. (This puts the first caller on hold and answers
the second call.)
To switch back to the first caller:
䊳
Tip:
102
Press N again.
For those calls where you don’t want to be interrupted, you
can temporarily disable Call Waiting by pressing *70 before
placing your call. Call Waiting is automatically reactivated
once you end the call.
Section 3A: Sprint PCS Service Features: The Basics
With Three-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.
To make a Three-Way Call:
Sprint PCS Service
Making a Three-Way Call
1. Enter a number you wish to call and press N.
2. Once you have established the connection, press
Options (right softkey), select 3-Way Call, and press r.
3. When you hear a dial tone, enter the second number
you wish to call and press N.
4. When you’re connected to the second party, press N
again to begin your three-way call.
If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the
call and are the first to hang up, all other callers are
disconnected.
Note:
Call Waiting and Three-Way Calling are not available while
roaming off the Sprint Nationwide Network.
Section 3A: Sprint PCS Service Features: The Basics
103
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned off.
You can continue to make calls from your phone when Call
Forwarding is activated.
To activate Call Forwarding:
1. Press * 7 2.
2. Enter the area code and phone number to which your
future calls should be forwarded.
3. Press N. (You will see a message and hear a tone to
confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press * 7 2 0.
2. Press N. (You will see a message and hear a tone to
confirm the deactivation.)
Note:
104
You are charged a higher rate for calls you have forwarded.
Section 3A: Sprint PCS Service Features: The Basics
Sec ti on 3B
In This Section
⽧
Sprint PCS Vision Applications
⽧
Getting Started With Sprint PCS Vision
⽧
Accessing Messaging
⽧
Downloading Premium Services Content
⽧
Exploring the Web
⽧
Sprint PCS Vision FAQs
Sprint PCS Vision
Sprint PCS Vision®
Sprint PCS Vision® offers easy and amazing data services you will
SM
really use. These features – including Sprint TV , messaging,
games, downloadable ringers and screen savers, and portable
Web access – let you have fun, stay in touch, and stay informed
no matter where you go on the Nationwide Sprint PCS Network.
This section introduces these advanced services and walks
you through the necessary steps to start taking advantage of
Sprint PCS Vision Services. For complete details and
instructions, see the Sprint PCS Vision User Guide online at
www.sprint.com.
Section 3B: Sprint PCS Vision
105
Sprint PCS Vision Applications
Here is a brief list of the applications available through your
phone. For more information, please see the Sprint PCS Vision
User Guide online at www.sprint.com.
Messaging – Send and receive emails and chat on your
phone.
Games – Play exciting games with full-color graphics,
sound, and vibration. Choose from over 250 games to
play anytime.
Ringers – Personalize your phone by downloading and
assigning different ringers to numbers in your Contacts.
Screen Savers – Download unique images to use as
screen savers – or make it easy to tell who’s calling by
assigning specific images to numbers in your Contacts.
Web – Experience full-color graphic versions of popular
Web sites from your phone.
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Section 3B: Sprint PCS Vision
Getting Started With Sprint PCS Vision
Your User Name
When you buy a phone and sign up for service, you're
automatically assigned a user name, which is typically based
on your name and a number, followed by “@sprint.com.” (For
example, the third John Smith to sign up for Sprint PCS Vision
services might have jsmith003@sprint.com as his user name.)
Sprint PCS Vision
With your phone and Sprint PCS Service, you are ready to
start enjoying the advantages of Sprint PCS Vision. This
section will help you learn the basics of using your Sprint PCS
Vision services, including managing your user name,
launching a Vision connection, and navigating the Web with
your phone.
When you use Sprint PCS Vision services, your user name is
submitted to identify you to the Nationwide Sprint PCS
Network. The user name is also useful as an address for
Sprint PCS Mail, as a way to personalize Web services, and as
an online virtual identity.
Your user name will be automatically programmed into your
phone. You don't have to enter it.
Finding Your User Name
If you aren't sure what your Sprint PCS Vision user name is,
you can easily find it online or on your phone.
To find your User Name:
䢇
At www.sprint.com. Sign on to your account using your
phone number and password. To display your user name,
click the My Personal Information menu, then click PCS
Vision User Name.
Section 3B: Sprint PCS Vision
107
䢇
On your phone. You can find your user name under
the Phone Info option in your phone's Settings menu
(r > Settings > Phone Info > My Phone # ).
Launching a Sprint PCS Vision Connection
To launch a Sprint PCS Vision connection:
Press r > Web. (Your Sprint PCS Vision connection will
start and the Sprint PCS Vision home page will be
displayed.)
䊳
The Sprint PCS Vision Home Page
Note:
If Net Guard is enabled and displayed (see page 109), press
OK (right softkey) to continue and access the Web.
While connecting, the following will appear on the screen:
Preparing PCS Vision services.
If you had a previous Sprint PCS Vision connection, the last
page you visited will be displayed when you start your
browser. When this occurs, you may not see the
“Connecting...” message when you start the session. Though
108
Section 3B: Sprint PCS Vision
the browser is open, you are not currently in an active data
session—that is, no data is being sent or received. As soon as
you navigate to another page, the active session will start
and you will see the “Connecting...” message.
When you first connect to the Web, the Net Guard will appear
to confirm that you want to connect. This feature helps you
avoid accidental connections. You can disable the Net Guard
in the future by selecting Always Auto-Connect when the Net
Guard is displayed.
Sprint PCS Vision
Net Guard
To change your Net Guard settings:
䊳
Note:
Press r >Settings > PCS Vision > Net Guard.
䡲 On to activate the Net Guard.
䡲 Off to deactivate the Net Guard.
When enabled, the Net Guard appears only once per session.
The Net Guard does not appear if the phone is merely reconnecting due to a time-out.
Sprint PCS Vision Connection Status and Indicators
Your phone's display lets you know the current status of
your Sprint PCS Vision connection through indicators which
appear at the top of the screen. The following symbols
are used:
Your Sprint PCS Vision connection is active (data is
being transferred); the transmit/receive symbol will
blink to indicate data transmission. Incoming voice
calls go directly to voicemail; outgoing voice calls can
be made, but the Sprint PCS Vision connection will
terminate.
Section 3B: Sprint PCS Vision
109
Your Sprint PCS Vision connection is dormant (no data
is being sent or received). Though not currently active,
when dormant the phone can restart an active
connection quickly; voice calls can be made and
received.
Your phone is not currently able to access Sprint PCS
Vision service features.
If no indicator appears, your phone does not have a current
Sprint PCS Vision connection. To launch a connection, see
“Launching a Sprint PCS Vision Connection” on page 108.
110
Section 3B: Sprint PCS Vision
Navigating the Web
Softkeys
During a Sprint PCS Vision session, the bottom line of your
phone's display contains one or more softkeys. These keys are
shortcut controls for navigating around the Web, and they
correspond to the softkey buttons directly below the phone’s
display screen.
Tip:
Sprint PCS Vision
Navigating through menus and Web sites during a
Sprint PCS Vision session is easy once you've learned
a few basics. Here are some tips for getting around:
Depending on which Web sites you visit, the labels on the
softkeys may change to indicate their function.
To use softkeys:
䊳
Press the desired softkey button. (If an additional
pop-up menu appears when you press the softkey
button, select the menu items using your keypad [if
they’re numbered] or by highlighting the option and
pressing r.)
Scrolling
As with other parts of your phone's menu, you'll have to scroll
up and down to see everything on some Web sites.
To scroll line by line through Web sites:
䊳
Press the navigation key up and down.
To scroll page by page through Web sites:
䊳
Press the volume buttons on the side of the phone.
Section 3B: Sprint PCS Vision
111
Selecting
Once you've learned how to use softkeys and scroll, you can
start navigating the Web.
To select onscreen items:
䊳
Use the navigation key to highlight the desired item,
then press the desired softkey button (or press r).
Tip:
You’ll find that the left softkey is used primarily for selecting
items. This softkey is often labeled “OK.”
If the items on a page are numbered, you can use your keypad
(number keys) to select an item. (The tenth item in a
numbered list may be selected by pressing the 0 key on your
phone’s keypad, even though the number 0 doesn’t appear
on the screen.)
Links, which appear as underlined text, allow you to jump to
Web pages, select special functions, or even place phone calls.
To select links:
Highlight the link and press the appropriate softkey (or
press r).
䊳
Going Back
To go back one page:
Press the B key on your phone.
䊳
Note:
112
The BACK key is also used for deleting text (like a BACKSPACE
key) when you are entering text.
Section 3B: Sprint PCS Vision
Going Home
To return to the Sprint PCS Vision home page from any other
Web page:
Press and hold B.
– or –
Press the right softkey and select Home.
Sprint PCS Messaging
Sprint PCS Vision
䊳
Accessing Messaging
You can send and receive emails and text messages and
participate in Web-based chatrooms right from your phone.
Messaging allows you to stay connected to friends, family,
and co-workers 24 hours a day anywhere on the Nationwide
Sprint PCS Network.
Message Types
There are many types of text messaging available on your
phone. These include SMS Text Messaging, Instant
Messaging, Email, and Chat.
(Sprint PCS Voicemail provides voicemail-to-mailbox
messaging. For information on using your phone’s voicemail
feature, see “Using Voicemail” on page 92.)
Section 3B: Sprint PCS Vision
113
Accessing Sprint PCS® Mail
Sprint PCS Mail allows you to perform many of the typical
email functions from your Sprint PCS Vision Phone that you
can from your personal computer. You can manage your
Sprint PCS Mail account from your Sprint PCS Vision Phone or
from your personal computer at www.sprint.com.
To access Sprint PCS Mail from your phone:
1. Press L > Messaging > E-mail > PCS Mail. (If you’re a
first-time user, your phone may prompt you to set up
your Sprint PCS Mail account by establishing a User
name and password.)
2. Select the folder you wish to view, such as Inbox or
Compose.
For information and instructions about reading, replying to,
and composing Sprint PCS Mail, please see the Sprint PCS
Vision Guide at www.sprint.com.
Accessing Additional Email Providers
With Sprint PCS Vision, you can use popular email services
such as AOL® Mail, Yahoo!® Mail, MSN® Hotmail and
EarthLink® to keep in touch, even while you’re on the go.
To access email providers from your phone:
1. From the Sprint PCS Vision home page, select Messaging
> Email.
2. Select an email provider, such as AOL Mail, MSN Hotmail,
Yahoo! Mail, or Earthlink.
3. Use your keypad to enter the required sign in
information for the selected provider, such as user
name, email address, and/or password. (Your mailbox
for the selected provider will display.)
114
Section 3B: Sprint PCS Vision
Note:
The information required for sign in will vary depending on
the email provider you are accessing.
4. Follow the onscreen instructions to read, reply to,
Accessing Sprint® Instant Messaging
Sprint PCS Vision also provides you with access to popular
instant messaging (IM) clients, including AOL® Instant
MessengerTM, MSN® Messenger, and Yahoo!® Messenger.
To access instant messaging clients from your phone:
Sprint PCS Vision
compose, send, and manage your email account.
1. From the Sprint PCS Vision home page, select Messaging
> Instant Messaging.
2. Select an email provider, such as AOL Instant Messenger,
MSN Messenger, or Yahoo! Messenger.
3. Use your keypad to enter the required sign in
information for the selected provider, such as user name
and/or password. (Your IM screen for the selected
provider will display.)
Note:
The information required for sign in will vary depending on
the instant messaging provider you are using.
4. Follow the onscreen instructions to read, reply to,
compose, send, and manage your IM account.
Section 3B: Sprint PCS Vision
115
Accessing Wireless Chatrooms
Sprint PCS Vision gives you the ability to join wireless
chatrooms from your phone.
To access a chatroom from the browser:
1. From the Sprint PCS Vision home page, select
Messaging > Chat & Dating.
2. Select a chat provider, such as Jumbuck.
3. Follow the onscreen instructions to begin chatting.
Note:
116
For information about posting to chatrooms or setting up
one-on-one sessions, please see the Sprint PCS Vision Guide
at www.sprint.com.
Section 3B: Sprint PCS Vision
Downloading Premium Services Content
Accessing the Download Menus
To access the Sprint PCS Vision download menus from the main
menu:
Sprint PCS Vision
With Sprint PCS Vision and your new phone, you have access
to a dynamic variety of Premium Service content, such as
downloadable Games, Ringers, Screen Savers, and other
applications. (Additional charges may apply.) The basic steps
required to access and download Premium Service content
are outlined below.
1. Press r > My Content.
2. Select the type of file you wish to download (Games,
Ringers, Screen Savers, or Applications) and press r.
3. Select Get New and press r.
To access the Sprint PCS VIsion download menus from the
Web browser:
1. From the Sprint PCS Vision home page, select
Downloads.
2. Select Games, Ringers, Screen Savers, or Applications to go
to the corresponding download menu. (For more
information on navigating the Web, see “Navigating the
Web” on page 111.)
Section 3B: Sprint PCS Vision
117
Selecting an Item to Download
You can search for available items to download in a number
of ways:
䢇 Featured displays a rotating selection of featured items.
䢇 Categories allows you to narrow your search to a general
category, such as Movie/TV Themes for Ringers or College
Logos for Screen Savers. (There may be several pages of
available content in a list. Select Next 9 to view additional
items.)
䢇 Search allows you to use your keypad to enter search
criteria to locate an item. You may enter an entire word or
title or perform a partial-word search. (For example,
entering “goo” might return “Good Ol’ Boy” and “The
Good, the Bad, and the Ugly.”)
Downloading an Item
Once you’ve selected an item you wish to download,
highlight it and press r or press OK (left softkey). You will see
a summary page for the item including its title, the vendor,
the download detail, the file size, and the cost. Links allow
you to view the License Details page, which outlines the price,
license type, and length of license for the download; and the
Terms of Use page, which details the Premium Services Terms
of Use and your responsibility for payment.
To download a selected item:
1. From the information page, select Buy. (The item will
download automatically. When the New Download
screen appears, the item has been successfully
downloaded to your phone.)
Note:
118
If you have not previously purchased an item, you will be
prompted to create your purchasing profile.
Section 3B: Sprint PCS Vision
2. Select an option to continue:
䡲
䡲
䡲
䡲
Sprint PCS Vision
䡲
Select Use/Run/View to assign the downloaded item
(or to start it, in the case of a game or application).
Your Sprint PCS Vision session will end and you will
be redirected to the appropriate phone menu
screen.
Select Set as to assign a ringer or screen saver to a
phone function.
Select Settings to configure downloaded games or
applications.
Select Shop to browse for other items to download.
Press O to quit the browser and return to standby
mode.
Using My Content Manager
Whether you purchase your Premium Services content from
your phone or from your online account management page at
www.sprint.com, all of your purchases are stored in My Content
Manager and may be downloaded to your phone from there.
My Content Manager is a storage area on the Nationwide
Sprint PCS Network that is assigned specifically to your
account. It allows you to store all of your Premium Service
downloadable files. The files remain in My Content Manager
until their license terms have expired – even after you have
downloaded the content to your phone. This provides you
with a convenient place to access information about your
downloaded files without having to store the information in
your phone’s memory.
To access My Content Manager:
䊳
From the Sprint PCS Vision home page, select
Downloads > My Content Manager. (A list of your
purchased items will be displayed.)
Section 3B: Sprint PCS Vision
119
To download purchased content from My Content Manager:
1. From the My Content Manager display (see above),
highlight the category and the item you wish to
download and press r. (The information page for the
selected item will be displayed.)
2. Scroll to highlight Download and press r. (The item will
download automatically. When the New Download
screen appears, the item has been successfully
downloaded to your phone.)
3. Select an option to continue:
䡲
䡲
䡲
䡲
䡲
Tip:
Select Use/Run/View to assign the downloaded item
(or to start it, in the case of a game or application).
Your Sprint PCS Vision session will end and you will
be redirected to the appropriate phone menu
screen.
Select Set as to assign a ringer or screen saver to a
phone function.
Select Settings to configure downloaded games or
applications.
Select Shop to browse for other items to download.
Press O to quit the browser and return to standby
mode.
You can also access My Content Manager through the
phone’s main menu. Press r > My Content > [Games, Ringers,
Screen Savers, or Applications] > My Content Manager. The
browser will start and take you to the corresponding content.
For complete information and instructions on downloading
Games, Ringers, Screen Savers, and Applications, see the
Sprint PCS Vision Guide at www.sprint.com.
120
Section 3B: Sprint PCS Vision
Web
With Web access on your phone, you can browse full-color
graphic versions of your favorite Web sites, making it easier
than ever to stay informed while on the go. Follow sports
scores and breaking news and weather and shop on your
phone anywhere on the Nationwide Sprint PCS Network.
Sprint PCS Vision
Exploring the Web
In addition to the features already covered in this section, the
Sprint PCS Vision home page offers access to these colorful,
graphically rich Web categories, including News, Weather,
Entertainment, Sports, Money, Travel, Shopping, and Tools, as
well as useful management options including My Account and
Search. Many sites are available under more than one menu –
choose the one that's most convenient for you.
Using the Browser Menu
Navigating the Web from your phone using the Sprint PCS
Vision home page is easy once you get the hang of it. For
details on how to navigate the Web, select menu items, and
more, see “Navigating the Web” on page 111.
Although the Sprint PCS Vision home page offers a broad and
convenient array of sites and services for you to browse, not
all sites are represented, and certain functions, such as going
directly to specific Web sites, are not available. For these and
other functions, you will need to use the browser menu. The
browser menu offers additional functionality to expand your
use of the Web on your phone.
Section 3B: Sprint PCS Vision
121
Opening the Browser Menu
The browser menu may be opened anytime you have an
active Sprint PCS Vision session, from any page you are
viewing.
To open the browser menu:
䊳
Press the right softkey. (The browser menu will be
displayed in a drop-down list.)
Options available under the browser menu include:
䢇 Home. Returns the browser to the home page.
䢇 Forward. Returns you to a previously viewed page (after
having used the B key).
䢇 Mark this Page. Allows you to bookmark the current site
(see “Creating a Bookmark” on page 123.).
䢇 View Bookmarks. Allows you to access bookmarked sites
and manage your bookmarks.
䢇 Search. Launches a search.
䢇 Send page to. Allows you to send the current URL as a text
message.
䢇 Go To URL. Allows you to navigate directly to a Web site by
entering its URL (Web site address).
䢇 View History. Keeps a list of links to your most recently
visited sites. To navigate to a site, highlight it and
press r.
䢇 Refresh this page. Reloads the current Web page.
䢇 Show URL. Displays the URL of the site you're currently
viewing.
䢇 Restart Browser. Refreshes the current browser session.
䢇 About Browser. Displays technical information about the
browser.
122
Section 3B: Sprint PCS Vision
䢇
Sprint PCS Vision
Preferences. Displays additional options:
䡲 Edit Homepage URL. Allows you to select your
browser’s home page.
䡲 Revert to default homepage URL. Restores your
browser’s original home page URL setting.
䡲 Color. Allows you to choose your browser’s
background, link, plain text, and visited link colors.
䡲 Show Image. Allows you to select whether your
browser shows images or not. (Images can slow
down response time.)
䡲 Cookies. Deletes the “cookies” that Web sites have
stored in browser memory.
䡲 Title Tag. Allows you to display each site’s title
information (when this is turned on).
䡲 Send Referrer. Allows you to send referrer
information to sites you visit (when this is turned
on).
Creating a Bookmark
Bookmarks allow you to store the address of your favorite
Web sites for easy access at a later time.
To create a bookmark:
1. Go to the Web page you want to mark.
2. Press the right softkey to open the browser menu.
3. Select Mark this Page and press the left softkey twice to
save the bookmark.
Note:
Bookmarking a page does not store the page’s contents, just
its address.
Some pages cannot be bookmarked. Whether a particular
Web page may be marked is controlled by its creator.
Section 3B: Sprint PCS Vision
123
Accessing a Bookmark
To access a bookmark:
1. Press the right softkey to open the browser menu.
2. Select View Bookmarks.
3. Scroll to highlight the bookmark you’d like to access and
press r to go to the Web site (or press the number
corresponding to the bookmark you wish to access).
Deleting a Bookmark
To delete a bookmark:
1. Press the right softkey to open the browser menu.
2. Select View Bookmarks.
3. Scroll to highlight the bookmark you’d like to delete and
press Options (right softkey).
4. Select Delete.
5. Select Yes (left softkey) to remove the bookmark.
124
Section 3B: Sprint PCS Vision
Going to a Specific Web site
To go to a particular Web site by entering a URL (Web site
address):
2. Select Go to URL.
3. Use your keypad to enter the URL of the Web site you
wish to go to and press r.
Note:
Not all Web sites are viewable on your phone.
Sprint PCS Vision
1. Press the right softkey to open the browser menu.
Reloading a Web Page
To reload (refresh) a Web page:
1. Press the right softkey to open the browser menu.
2. Select Refresh this page. (The browser will reload the
current Web page.)
Restarting the Web Browser
If the Web browser appears to be malfunctioning or stops
responding, you can usually fix the problem by simply
restarting the browser.
To restart the Web browser:
1. Press the right softkey to open the browser menu.
2. Select Restart Browser.
Section 3B: Sprint PCS Vision
125
Sprint PCS Vision FAQs
How will I know when my phone is ready for Sprint PCS Vision
service?
Your user name (for example, bsmith001@sprint.com) will be
displayed when you access r > Settings > Phone Info
> My Phone #.
How do I sign in for the first time?
You are automatically signed in to access Sprint PCS Vision
services when you turn on your phone.
How do I know when my phone is connected to Sprint PCS Vision
services?
Your phone automatically connects when Sprint PCS Vision
service is used or an incoming message arrives. Your phone
will also display the
indicator.
Can I make calls and use Sprint PCS Vision services at the
same time?
You cannot use voice and Sprint PCS Vision services
simultaneously. If you receive a call while Sprint PCS Vision
service is active, the call will be forwarded to voicemail. You
can place an outgoing call anytime, but it will interrupt any
in-progress Sprint PCS Vision session.
When is my data connection active?
Your connection is active when data is being transferred.
Outgoing calls are allowed; incoming calls go directly to
voicemail. When active, the
indicator flashes on your
phone’s display screen.
126
Section 3B: Sprint PCS Vision
Can I sign out of data services?
You can sign out without turning off your phone; however,
you will not be able to browse the Web or use other
Sprint PCS Vision services. While signed out, you can still
place or receive phone calls, check voicemail, and use other
voice services. You may sign in again at any time. To sign out,
go to Settings > PCS Vision > Disable PCS Vision in your phone’s
menu.
Section 3B: Sprint PCS Vision
Sprint PCS Vision
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes
dormant. When the connection is dormant, voice calls are
allowed. (The connection may become active again quickly.) If
no data is received for an extended period of time, the
connection will terminate.
127
Se c t ion 3C
Sprint PCS® Voice Command
In This Section
⽧
Getting Started With Sprint PCS Voice Command
⽧
Creating Your Own Address Book
⽧
Making a Call With Sprint PCS Voice Command
⽧
Accessing Information Using Sprint PCS Voice Command
With Sprint PCS, reaching your friends, family, and coworkers has never been easier – especially when you’re on
the go. You can even listen to Web-based information, such
as news, weather, and sports. Your voice does it all with
Sprint PCS Voice Command.
This section outlines the Sprint PCS Voice Command service.
128
Section 3C: Sprint PCS Voice Command
Getting Started With Sprint PCS
Voice Command
It’s Easy to Get Started
There are two easy ways to sign up for Sprint PCS Voice
Command:
䊳
䊳
Voice Command
With Sprint PCS Voice Command:
䢇 You can store all your contacts’ phone numbers, so you
can simply say the name of the person you want to call.
䢇 There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
䢇 You can call anyone in your address book – even if you
don’t remember their phone number.
䢇 You don’t need to worry about losing your contacts or
address book. This advanced service is network-based, so
if you switch or happen to lose your phone, you won’t lose
your contacts or address book.
Sign up when you purchase and activate your phone.
Just dial * 2 N from your phone to contact
Sprint Customer Service and sign up.
There is a monthly charge for Sprint PCS Voice Command.
Section 3C: Sprint PCS Voice Command
129
Creating Your Own Address Book
You can program up to 500 names into your personal address
book, with each name having up to five phone numbers.
That’s 2,500 phone numbers, and with the advanced
technology of Sprint PCS Voice Command, you can have
instant access to all of them.
There are four ways to update your address book:
䢇 On the Web. Go to www.talk.sprintpcs.com and sign on with
your phone number and password to access a fully
functional Web-based address book to create and update
your contacts.
䢇 Use an Existing Address Book. Automatically merge address
books from desktop software applications with Sprint
SM
Sync Services for no additional charge. Simply click on
the “Click to synchronize” button within your Sprint PCS
Voice Command personal address book at
www.talk.sprintpcs.com.
䢇 Use Voice Recordings. Simply dial * N and say, “Add
name.” You will then be asked to say the name and
number you want to add to your personal address book.
Your address book can store up to 20 voice recorded
names at once.
䢇 Call Sprint 411. If you don’t have a computer or Internet
access handy, you can have Sprint 411 look up phone
numbers for you and automatically add them to your
address book. Just dial * N and say “Call operator”
and we’ll add two names and all the numbers associated
with those names to your address book for our standard
Sprint 411 charge.
130
Section 3C: Sprint PCS Voice Command
Making a Call With Sprint PCS
Voice Command
To make a call with Sprint PCS Voice Command:
1. Press * N and you’ll hear the “Ready” prompt.
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith at
work,” “Call John Baker on the mobile phone,” “Call 5551234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to
Tip:
Keep in mind that Sprint PCS Voice Command recognizes not
only your voice, but any voice, so that others can experience
the same convenience if they use your phone.
Voice Command
verify. Say “Yes” to call the number or person. (The
number will automatically be dialed.) Say “No” if you
wish to cancel.
For more helpful hints on Sprint PCS Voice Command,
including a list of recognized commands and an interactive
tutorial, visit www.talk.sprintpcs.com.
Section 3C: Sprint PCS Voice Command
131
Accessing Information Using
Sprint PCS Voice Command
To access information using Sprint PCS Voice Command:
1. Press * N.
2. Say “Call the Web” and choose from a listing of
information categories like news, weather, and sports.
– or –
Simply say “Call news room,” “Call the weather,” “Call
Sports Central,” etc.
Note:
132
Sprint PCS Voice Command is not available while roaming off
the Nationwide Sprint PCS Network.
Section 3C: Sprint PCS Voice Command
Sec ti on 4
Safety and Warranty
Information
Se c t ion 4A
Important Safety Information
In This Section
⽧
General Precautions
⽧
Safety and General Information
⽧
Hearing Aid Compatibility With Mobile Phones
⽧
Battery Tips
⽧
Specific Absorption Rate Data
⽧
Information from the World Health Organization
⽧
Product Registration
⽧
Owner’s Record
⽧
Phone Guide Proprietary Notice
⽧
Export Law Assurances
⽧
Wireless: The New Recyclable
⽧
Smart Practices While Driving
This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to
read and follow the information provided in this phone guide
may result in serious bodily injury, death, or property
damage.
134
Section 4A: Important Safety Information
General Precautions
There are several simple guidelines to operating your phone properly and
maintaining safe, satisfactory service.
䢇
䢇
䢇
䢇
䢇
䢇
䢇
Hold the phone with the antenna raised, fully-extended, and over your
shoulder.
Try not to hold, bend, or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills. If
your phone does get wet, immediately turn the power off and remove
the battery.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, bending, or
sitting on it.
Any changes or modifications to your phone not expressly approved in
this document could void your warranty for this equipment and void
your authority to operate this equipment.
For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories. Failure to
do so may be dangerous and void your warranty.
Section 4A: Important Safety Information
Important Safety Information
Note:
135
Safety and General Information
This section contains important information on the safe and efficient operation
of your mobile device. Read this information before using your mobile device.1
Exposure To Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
mobile device, the system handling your call controls the power level at
which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorolasupplied or approved replacement antenna. Use of unauthorized antennas,
modifications, or attachments could damage the mobile device and/or
may result in your device not complying with local regulatory requirements
in your country.
DO NOT hold the external antenna when the mobile device is IN USE.
Holding the external antenna affects call quality and may cause the mobile
device to operate at a higher power level than needed.
Product Operation
When placing or receiving a phone call, hold your mobile device just like
you would a landline phone.
If you wear the mobile device on your body, always place the mobile device
in a Motorola-supplied or approved clip, holder, holster, case, or body
harness. If you do not use a body-worn accessory supplied or approved by
Motorola, keep the mobile device and its antenna at least 2.5 centimeters
(1 inch) from your body when transmitting.
1. The information provided in this document supersedes the general safety
information in user’s guides published prior to September 1, 2005.
136
Section 4A: Important Safety Information
When using any data feature of the mobile device, with or without an
accessory cable, position the mobile device and its antenna at least 2.5
centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may cause your
mobile device to exceed RF energy exposure guidelines. For a list of
Motorola-supplied or approved accessories, visit our website at
www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances your mobile
device may cause interference with other devices.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Follow Instructions to Avoid Interference Problems
In an aircraft, turn off your mobile device whenever instructed to do so by
airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Pacemakers
If you have a pacemaker, consult your physician before using this device.
Persons with pacemakers should observe the following precautions:
䢇 ALWAYS keep the mobile device more than 20 centimeters (8 inches)
from your pacemaker when the mobile device is turned ON.
䢇 DO NOT carry the mobile device in the breast pocket.
䢇 Use the ear opposite the pacemaker to minimize the potential for
interference.
䢇 Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Important Safety Information
Turn off your mobile device in any location where posted notices instruct
you to do so. These locations include hospitals or health care facilities that
may be using equipment that is sensitive to external RF energy.
Hearing Aids
Some digital mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer or physician to discuss alternatives.
Section 4A: Important Safety Information
137
Other Medical Devices
If you use any other personal medical device, consult your physician or the
manufacturer of your device to determine if it is adequately shielded from
RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area
where you drive. Always obey them.
When using your mobile device while driving, please:
䢇 Give full attention to driving and to the road. Using a mobile device
may be distracting. Discontinue a call if you can’t concentrate on
driving.
䢇 Use handsfree operation, if available.
䢇 Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving practices can be found in the “Smart Practices While
Driving” section at the end of this guide and/or at the Motorola website:
www.motorola.com/callsmart.
Operational Warnings
Obey all posted signs when using mobile devices in public areas, such as
health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always
posted, and can include fueling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, or areas where the air contains
chemicals or particles, such as grain, dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not
remove, install, or charge batteries. In such areas, sparks can occur and
cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water, punctured,
or subjected to a severe fall, do not use it until you take it to a Motorola
Authorized Service Center. Do not attempt to dry it with an external heat
source, such as a microwave oven.
138
Section 4A: Important Safety Information
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive materials touch
exposed battery terminals, this could complete an electrical circuit (short
circuit), become very hot, and could cause damage or injury. Be careful
when handling a charged battery, particularly when placing it inside a
pocket, purse, or other container with metal objects. Use only
Motorola Original ™ batteries and chargers.
Caution: To avoid risk of personal injury, do not dispose of your battery in a
fire.
Your battery, charger, or mobile device may contain symbols, defined as
follows:
Symbol
032374o
Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
032376o
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not throw your battery or mobile device in the trash.
032377o
Li Ion BATT
Your mobile device contains an internal lithium ion battery.
032378o
Choking Hazards
Your mobile device or its accessories may include detachable parts, which
may present a choking hazard to small children. Keep your mobile device
and its accessories away from small children.
Important Safety Information
032375o
Glass Parts
Some parts of your mobile device may be made of glass. This glass could
break if the product is dropped on a hard surface or receives a substantial
impact. If glass breaks, do not touch or attempt to remove. Stop using your
mobile device until the glass is replaced by a qualified service center.
Section 4A: Important Safety Information
139
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when playing video games. These may
occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your physician before
playing video games or enabling a flashing-lights feature (if available) on
your mobile device.
Discontinue use and consult a physician if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. It is always a good idea to hold the screen
away from your eyes, leave the lights on in the room, take a 15-minute
break every hour, and stop use if you are very tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a
physician.
Hearing Aid Compatibility With Mobile
Phones
Some Motorola phones are measured for compatibility with hearing aids. If
the box for your particular model has “Rated for Hearing Aids” printed on
it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of interference
they generate.
The wireless telephone industry has developed ratings for some of their
mobile phones, to assist hearing device users in finding phones that may
be compatible with their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
140
Section 4A: Important Safety Information
successfully. Trying out the phone with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be
more usable with a hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T4 is the better/higher of the two ratings.
(Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health A-18
Hearing Aid Compatibility professional may help you find results for your
hearing device. The more immune your hearing aid is, the less likely you are
to experience interference noise from mobile phones.
Battery Tips
䢇
䢇
䢇
䢇
䢇
䢇
Important Safety Information
䢇
Battery life depends on the network, signal strength, temperature,
features, and accessories you use.
Always use Motorola Original batteries and chargers. The
warranty does not cover damage caused by nonMotorola batteries and/or chargers.
New batteries or batteries stored for a long time may
take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place.
Never expose batteries to temperatures below -10°C (14°F) or above
45°C (113°F). Always take your phone with you when you leave your
vehicle.
It is normal for batteries to gradually wear down and require longer
charging times. If you notice a change in your battery life, it is probably
time to purchase a new battery.
Contact your local recycling center for proper battery disposal.
Warning: Never dispose of batteries in a fire because they may
explode.
032375o
Before using your phone, read the battery safety information in the “Safety
and General Information” section included in this guide.
Section 4A: Important Safety Information
141
Specific Absorption Rate Data
This model wireless phone meets the government’s requirements for exposure
to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission (FCC) of the U.S.
Government and by the Canadian regulatory authorities. These limits are
part of comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on standards
that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the safety of all
persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1
Tests for SAR are conducted using standard operating positions accepted
by the FCC and by Industry Canada with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the
SAR is determined at the highest certified power level, the actual SAR level
of the phone while operating can be well below the maximum value. This
is because the phone is designed to operate at multiple power levels so as
to use only the power required to reach the network. In general, the closer
you are to a wireless base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and
Canada, it must be tested and certified to the FCC and Industry Canada
that it does not exceed the limit established by each government for safe
exposure. The tests are performed in positions and locations (e.g., at the
ear and worn on the body) reported to the FCC and available for review by
Industry Canada. The highest SAR value for this model phone when tested
for use at the ear is 1.53 W/kg, and when worn on the body, as described in
this user guide, is 0.79 W/kg. (Body-worn measurements differ among
phone models, depending upon available accessories and regulatory
requirements).2
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental requirements for
safe exposure. Please note that improvements to this product model could
cause differences in the SAR value for later products; in all cases, products
are designed to be within the guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
142
Section 4A: Important Safety Information
or the Canadian Wireless Telecommunications Association (CWTA) Web
site: http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones
used by the public is 1.6 watts/kg (W/kg) averaged over one gram of
tissue. The standard incorporates a substantial margin of safety to
give additional protection for the public and to account for any
variations in measurements.
2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
Information from the World Health
Organization
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service, and
permits us to contact you should your product require an update or other
service. Registration is for U.S. residents only and is not required for
warranty coverage.
Important Safety Information
WHO Information Present scientific information does not indicate the
need for any special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF exposure
by limiting the length of calls or by using handsfree devices to keep mobile
phones away from your head and body.
Please retain your original dated sales receipt for your records. For warranty
service of your Motorola Personal Communications Product you will need
to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Section 4A: Important Safety Information
143
Owner’s Record
The model number, regulatory number and serial number are located on a
nameplate inside the battery compartment. Record the serial number in
the space provided below. This will be helpful if you need to contact us
about your phone in the future.
Model: C290 by Motorola
Serial No.:
Phone Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under one or
more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
Export Law Assurances
Export Law Assurances This product is controlled under the export
regulations of the United States of America and Canada. The Governments
of the United States of America and Canada may restrict the exportation or
re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Wireless: The New Recyclable
Your wireless phone can be recycled. Recycling your wireless phone reduces
the amount of waste disposed in landfills and allows recycled materials to
be incorporated into new products.
144
Section 4A: Important Safety Information
The Cellular Telecommunications Industry Association (CTIA) and its
members encourage consumers to recycle their phones and have taken
steps to promote the collection and environmentally sound recycling of
end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring that this
phone is recycled properly. When it comes time to give this phone up or
trade it in for a new one, please remember that the phone, the charger, and
many of its accessories can be recycled. It's easy. To learn more about CTIA's
Recycling Program for Used Wireless Devices, please visit us at
http://promo.motorola.com/recycle/phones/whyrecycle.html
Smart Practices While Driving
Drive Safe, Call SmartSM
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas. Contact
www.motorola.com/callsmart for more information.
Section 4A: Important Safety Information
Important Safety Information
Your mobile device lets you communicate by voice and data—almost
anywhere, anytime, wherever wireless service is available and safe
conditions allow. When driving a car, driving is your first responsibility. If
you choose to use your mobile device while driving, remember the
following tips:
䢇 Get to know your Motorola mobile device and its features such as speed
dial and redial. If available, these features help you to place your call
without taking your attention off the road.
䢇 When available, use a handsfree device. If possible, add an additional
layer of convenience to your mobile device with one of the many
Motorola Original™ handsfree accessories available today.
䢇 Position your mobile device within easy reach. Be able to access your
mobile device without removing your eyes from the road. If you
receive an incoming call at an inconvenient time, if possible, let your
voice mail answer it for you.
䢇 Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be hazardous.
䢇 Do not take notes or look up phone numbers while driving. Jotting down
a “to do” list or going through your address book takes attention away
from your primary responsibility—driving safely.
䢇 Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while
145
䢇
䢇
䢇
䢇
moving, dial only a few numbers, check the road and your mirrors,
then continue.
Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving
and suspend conversations that can divert your attention away from
the road.
Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies.*
Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are
in danger, call 911 or other local emergency number, as you would
want others to do for you.*
Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call
roadside assistance or other special non-emergency wireless number.1
Phone Guide template version 5A (September 2005)
1. Wherever wireless phone service is available.
146
Section 4A: Important Safety Information
Sec ti on 4B
Manufacturer’s Warranty
In This Section
⽧
Motorola Limited Warranty for the United States and Canada
⽧
Service and Repairs
Your phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with
your equipment, please refer to the manufacturer’s warranty
in this section.
Section 4B: Manufacturer’s Warranty
Warranty
For information regarding the terms and conditions of
service for your phone, please visit http://www.sprint.com or
call Sprint Customer Service at 1-888-211-4PCS.
147
Motorola Limited Warranty
for the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its
telephones, pagers, messaging devices, and consumer and professional
two-way radios (excluding commercial, government or industrial radios)
that operate via Family Radio Service or General Mobile Radio Service,
Motorola-branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or other
tangible media and sold for use with these Products (“Software”) to be free
from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's
exclusive remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories
148
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless
otherwise provided for
below.
One (1) year from the date of purchase
by the first consumer purchaser of the
product unless otherwise provided for
below.
Decorative Accessories and
Cases. Decorative covers,
bezels, PhoneWrap™ covers
and cases.
Limited lifetime warranty for the lifetime
of ownership by the first consumer
purchaser of the product.
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired
connection.
Limited lifetime warranty for the lifetime
of ownership by the first consumer
purchaser of the product.
Consumer and Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and Accessories
that are Repaired or
Replaced.
The balance of the original warranty or for
ninety (90) days from the date returned
to the consumer, whichever is longer.
Section 4B: Manufacturer’s Warranty
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of
their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of the product resulting from
misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts which are
not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that
result from the use of Non-Motorola branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola, or its authorized
service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola housings, or parts, are excluded from
coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical defects
in the media that embodies the copy of
the software (e.g. CD-ROM, or floppy disk).
Ninety (90) days from the
date of purchase.
Section 4B: Manufacturer’s Warranty
Warranty
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you
may subscribe to or use with the Products Accessories or Software is
excluded from coverage.
149
Exclusions
Software Embodied in Physical Media. No warranty is made that the
software will meet your requirements or will work in combination with any
hardware or software applications provided by third parties, that the
operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the internet), is
provided “as is” and without warranty.
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not
transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does not
conform to this warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories or
parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and
ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA
Phones
1-800-734-5580
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Canada
All Products
1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
150
Section 4B: Manufacturer’s Warranty
You will receive instructions on how to ship the Products, Accessories or
Software, at your expense, to a Motorola Authorized Repair Center. To
obtain service, you must include: (a) a copy of your receipt, bill of sale or
other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND
AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT,
ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY
BE DISCLAIMED BY LAW.
Section 4B: Manufacturer’s Warranty
Warranty
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola
certain exclusive rights for copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software.
No other use, including without limitation disassembly of such Motorola
software or exercise of the exclusive rights reserved for Motorola, is
permitted.
151
Service and Repairs
Go to www.motorola.com/consumer/support, where you can select from
a number of customer care options. You can also contact the Motorola
Customer Support Center at 1-800-734-5580 (United States),
1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
152
Section 4B: Manufacturer’s Warranty
Index
Numerics
3-Way Calling 103
A
Airplane Mode 46
Alarm Clock 84
Answering Calls 24
Auto-Answer Mode 49
B
Backlight 41
Battery 19–21
Capacity 19
Charging 20
Installing 20
Bookmarks
Accessing 124
Creating 123
Deleting 124
Browser Menu 121
D
Display Language 50
Display Screen 15
Downloads
Sprint PCS Vision 117
E
Email 114
Entering Text 32–36
Multi-Tap Mode 35
Numbers 36
Preset Messages 36
Symbols 36
Word English Text Input 33
H
Hearing Aid Compatibility 140
I
Instant Messaging 115
K
Key Functions 12
Key Shortcuts 49
L
Location Settings 43
Lock Code
Changing 53
Locking Your Phone 52
Index
Index
C
Calculator 85
Calendar 80–83
Call Answer Mode 49
Call Forwarding 104
Call Guard 64
Call History 65–69
Erasing 69
Making a Call 67
Prepending a Phone
Number 69
Saving a Phone Number 68
Call Waiting 102
Caller ID 102
Chat 116
Clock Display 42
Contacts 70–78
Adding a Phone Number 75
Adding an Entry 71
Dialing From 30
Editing an Entry 76
Erasing 56
Finding Entries 72
153
M
Making Calls 24
Menu iii
Menu Style 42
Messaging
Displaying Pop-up
Messages 44
Setting Alerts 44
My Content
Erasing 57
My Content Manager 119
N
Net Guard 109
P
Phone (Illus.) 11
Phone Number
Displaying 23
With Pauses 28
Phone Settings 37–50
Auto-Answer Mode 49
Call Answer Mode 49
Display Settings 41–42
Location Settings 43
Messaging Settings 44–45
Shortcut 49
Sound Settings 38–40
TTY Use 47–48
Plus (+) Code Dialing 29
Preset Messages 36
R
Resetting Your Phone 57
Ringer Types 38
Roaming 59–64
Setting Roam Mode 63
154
Index
S
Security 51–58
Security Menu 52
Silence All 40
SMS Text Messaging 99–101
Special Numbers 56
Speed Dialing 30
Assigning Numbers 75
Sprint Customer Service 6
Sprint PCS Mail 114
Sprint PCS Service
411 7
Account Passwords 5
Dialing Sprint PCS Services
78
Operator Services 8
Setting Up 2
Sprint PCS Vision 105–127
Applications 106
Chat 116
Downloading Content 117
FAQs 126
Home Page 108
Launching 108
Messaging 113
My Content Manager 119
Navigating the Web 111
Net Guard 109
Security Features 58
User Name 107
Sprint PCS Voice Command
128–132
Address Book 130
Making a Call 131
T
Text Greeting 41
Three-Way Calling 103
TTY Use 47–48
Turning Your Phone On and
Off 18
U
Unlocking Your Phone 53
V
Voice Memos 88
Voice Services 87–89
Voicemail
Menu Key 97
Options 94
Retrieving 93
Setting Up 4, 92
Volume 39
W
Web 121–125
Word English Text Input 33
World Clock 86
Index
Index
155