NEXTEL™
iDEN®
Digital Multi-Service Phone
i500plus User’s Guide
Patent and Trademark Information
This product is protected under one or more of the following patents:
4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718,
5140156, 5239963, 5257411, 5287387, 5265219, 5289504, 5316168,
5317247, 5338396, 5389927, 5406588, 5424921, 5457376, 5460906,
5551063, 5557079, 5596487, 5615412, 5638403, 5559468, 5469465,
5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656,
5487091, 5533004, 5299199, 5343499, 5369501, 5509031, 5515379,
5528723, 5598417, 5066923, 5241650, 5278833, 5359696, 5548631,
5410632, 5440582, 5457735, 5457818, 5471670, 5477550, 5481537,
5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398,
5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578,
5675281
Additional patents are pending.
© 1999 Nextel Communications, Inc. All rights reserved. Nextel, the
Nextel logo, Nextel Direct Connect, and Nextel Business Networks are
trademarks and/or service marks of Nextel Communications, Inc.
www.nextel.com
, Motorola, iDEN, Call Alert, i500plus, and Message Mail are
trademarks or registered trademarks of Motorola, Inc.
®Reg. U.S. Pat. & Tm. Off.
All other trademarks mentioned in this manual are trademarks of their
respective companies.
© Copyright 1999, Motorola, Inc. All rights reserved.
Important!
Be sure to read “Safety and General Information”
on page 80 before using your Nextel phone.
i500plus User’s Guide
CONTENTS
Welcome to Nextel .........................................................1
Features of your i500plusTM ........................................................ 2
Learning to Use Your i500plus ................................................. 4
Activating Your i500plus ........................................................... 4
Attaching and Charging the Battery ........................................... 5
Attaching the Battery ........................................................... 5
Detaching the Battery .......................................................... 5
Charging the Battery with the Travel Charger .................... 5
Battery and Charging Status ................................................ 5
Turning On Your i500plus ......................................................... 6
Your Nextel Phone Status ........................................................... 6
Turning Off Your i500plus ......................................................... 7
Display Icons .............................................................................. 7
About Modes and Menus ............................................................ 8
Changing the Display Language ................................................. 8
Phone Calls .....................................................................9
Programming Your Own Phone Number ................................... 9
Making Phone Calls .................................................................. 10
Using Other Dialing Methods ................................................... 10
Scroll ................................................................................. 10
Speed Dial ......................................................................... 10
Name Search ...................................................................... 10
Last Number Redial ........................................................... 11
Automatic Redial ............................................................... 11
Emergency Dial ................................................................. 11
Non-Emergency Dial ......................................................... 11
Receiving a Phone Call ............................................................. 12
Setting the Ringer Volume ....................................................... 12
Selecting a Ring Style ............................................................... 12
Creating, Editing and Using Stored Lists ................................. 13
Combined Phone Number and Private ID List
Programming .................................................................... 13
Editing and Erasing Phone List Entries ............................. 15
Editing and Erasing Private ID List Entries ...................... 16
Quickstore of Phone Numbers .................................................. 17
Quickstore of Private IDs ......................................................... 18
Additional Phone Services ...........................................19
Call Waiting .............................................................................. 19
Call Hold ................................................................................... 19
Call Forwarding ........................................................................ 20
i
Contents
Turning On Call Forward .................................................. 20
Turning Off Call Forwarding ............................................ 20
Transferring Calls to Voice Mail .............................................. 21
Caller ID ................................................................................... 21
Nextel Voice Mail ........................................................ 22
Setting Up Your Voice Mailbox for the First Time ................. 22
Accessing the Voice Mail Service After Setup ........................ 24
Receiving New Voice Mail Messages ...................................... 24
Viewing Voice Mail Message Status in Your Mailbox ............ 26
Nextel Voice Mail Features ...................................................... 27
Playing Messages ..................................................................... 27
Sending Messages ..................................................................... 30
Acceptable Destination Addresses .................................... 30
Recording and Sending Messages ...................................... 30
Special Delivery Options ................................................... 31
Urgent ................................................................................ 31
Private Delivery ................................................................. 31
Notification of Non-Delivery ............................................ 32
Future Delivery of Messages ............................................. 32
Greetings ................................................................................... 33
Group Lists ............................................................................... 35
Pager Notification ..................................................................... 37
Personal Password and Name Response Options ..................... 38
Changing your Password ................................................... 38
Name Response Options .................................................... 38
Message Forwarding ................................................................. 39
Caller Options ........................................................................... 40
Voice Mail Time and Dates...................................................... 41
Using Text and Numeric Paging ................................ 43
The Nextel Paging Advantage .................................................. 43
Page Delivery ........................................................................... 43
How to Use Nextel Text and Numeric Paging ......................... 43
To Send a Page .................................................................. 43
Notification of New Text and Numeric Pages .................. 45
Retrieving New Pages ....................................................... 45
Viewing Your Text and Numeric Pages Status ................. 46
Auto Call Back ......................................................................... 46
Nextel Direct Connect ................................................. 48
Programming Your Own Private ID ......................................... 48
ii
i500plus User’s Guide
Nextel Direct Connect Private/Group Speaker ......................... 48
Private Calls .............................................................................. 49
Receiving a Private Call ........................................................... 50
Call Alert™ .............................................................................. 50
Call Alert Queuing.................................................................... 52
Group Calls ............................................................................... 53
Making a Group Call ................................................................ 53
Receiving a Group Call ............................................................. 53
Adding and Storing a Talkgroup .............................................. 54
Group-Silent Programming ...................................................... 54
Using Your Phone as a Modem ..................................55
Programming Menus ...................................................56
Accessories ....................................................................61
Batteries ................................................................................ 61
Travel Chargers ........................................................................ 62
Cigarette Lighter Adapter ......................................................... 63
Desktop Dual-Pocket Charger .................................................. 65
Audio Adapter .......................................................................... 68
Dash Mount Holder .................................................................. 69
Swivel Belt Clip ........................................................................ 70
Leather Carry Case ................................................................... 70
Hands-Free Car Kit ................................................................... 71
Other Useful Information ...........................................73
Nextel Customer Care .............................................................. 74
Understanding Status Messages ............................................... 75
Terms and Conditions of Service ............................................. 76
Safety and General .......................................................82
Accessory Safety Information .....................................85
Owner’s Information ...................................................87
iii
Contents
iv
Welcome to Nextel
WELCOME TO NEXTEL
hank you for choosing Nextel as your wireless communications
provider. The i500plusTM is one of the most sophisticated
digital cellular phones available today, offering you a range of
unique, state-of-the-art features.
This guide contains all the information you need to take full
advantage of your Nextel service, including:
• Digital cellular calling for crystal-clear connections and built-in
call security on the all-digital Nextel National Network
T
•
Nextel Direct ConnectSM, an exclusive feature for communicating instantly with one or more co-workers at a fraction of the cost
of cellular
•
Voice Mail to keep you from missing important calls
•
Text and Numeric Paging to help you stay connected — even
when you don’t have time to talk on the phone
•
Dial-up Services capability (see the Nextel Online Dial-up Services User’s Guide)
•
Net mode to access Nextel Online Internet Services (future availability)
•
You’ll also find details on other Nextel features:
• The all-digital Nextel National Network
• No roaming fees
• One-second call rounding after the first minute
• Flat-rate long distance pricing to anywhere in the continental
U.S.
• No landline connection charges
For more information about Nextel or to view this guide on our web
site, visit us at www.nextel.com.
NOTE:
TTY access for hearing-impaired users is available
with your i500plus. See the Nextel Online Dial-up
Services User’s Guide for complete instructions.
Questions?
Call Nextel Customer Care at 1-800-639-6111, or dial 611 from your
i500plus.
1
i500plus User’s Guide
Features of your i500plusTM
1. Antenna
2. Earpiece
3. Volume
Control
Buttons
13. Alphanumeric
Display
4. Push-To-Talk
(PTT) Button
5. Scroll Keys
14. Menu Key
500 plus
MENU
6. Mode Key
7. Status Light
15. Option Keys
16. Send/End Key
Mode
8. On/Off Key
*
9. Punctuation
Key
10. Side Charging
Jack
1
2 abc
3 def
4 ghi
5
6 mno
7pqrs
8 tuv
jkl
0
next
9wxyz
17. Alphanumeric
Keypad
*
18. Next Key
19. Home Key
*
*
*
20. Speaker Key
*
11. Back Key
21. Accessory and
Data Cable
Connector
12. Microphone
* Applies to Nextel Online Internet Services; future availability
*
NOTES:
MAEPF-26674-B
•
•
2
Remove the plastic film lens protector from the display before you use your i500plus for the first time.
The display backlight is activated by pressing any key
or button.
Welcome to Nextel
1.
Antenna
Extend for optimal signal.
2.
Earpiece
Listen to calls when the Nextel Direct
Connect speaker is off.
3.
Volume Control
Buttons
Press to adjust volume levels in Phone,
Private, and Group modes.
4.
Nextel Direct
Connect
(PTT) Button
Press to transmit a Private or Group Call, or
a Call Alert™. Press and hold to talk;
release it to listen.
5.
Scroll Keys
Press the left side to scroll backward or the
right side to scroll forward through menu
options and lists. When entering text, press
to erase text or add a space.
6.
Mode Key
Press to change modes [Phone, Private,
Group, Net (for future functionality)].
7.
Status Light
Check the status of your connection. See
Table 2 on page 6 for more information.
8.
On/Off Key
Press and hold to turn phone ON or OFF.
9.
Punctuation Key
For future functionality.
10.
Side Charging Jack
Connect charging accessories.
11.
Back Key
For future functionality.
12.
Microphone
Speak into during calls.
13.
Alphanumeric
Display
View up to 4 lines (12 characters per line) or
six lines (16 characters per line) on the
display in Mail Services and Net Mode
(future functionality).
14.
Menu Key
Press to scroll through menu options.
15.
Option Keys
Press to select a menu option on the display
that appears directly above the left or right
option key.
16.
Send/End Key
After entering a phone number, press to
make a phone call or redial the number.
Press to answer incoming phone calls.
Press to end phone calls.
17.
Alphanumeric
Keypad
Enter telephone numbers, Private Call IDs,
and alphanumeric characters.
18.
Next Key
For future functionality.
19.
Home Key
Use to change lettercase when entering
text. Also, for future functionality in Net
Mode.
20.
Speaker Key
Listen to Nextel Direct Connect calls.
21.
Accessory and Data
Cable Connector
Connect accessories and data cables.
3
i500plus User’s Guide
Learning to Use Your i500plus
This User’s Guide is designed to help you learn about the features of
your new i500plus. By reading it now, you’ll be able to take full
advantage of all the benefits your Nextel service provides for you and
your company.
You will find a handy Quick Reference Guide attached to this manual
to help you get started on your i500plus right away.
Or, you can view the short video to learn the basics of using your
i500plus, then refer to the User’s Guide later for more in-depth
information.
Activating Your i500plus
Before you can begin using your i500plus, it needs to be activated.
• If you purchased your phone through a Nextel Sales Representative, your phone should be active already.
•
If there is a separate activation sheet in this package, simply follow the step-by-step instructions included.
If your display reads “No Service” or doesn’t change to the “Phone
Ready” screen when you turn on your phone and you know you are in
a Nextel coverage area, call Nextel Customer Care at 1-800-639-6111.
NOTE:
4
For first time users:
To register for the first time on the Nextel National
Network correctly, you must turn on your i500plus in
your local calling area prior to traveling.
Welcome to Nextel
Attaching and Charging the Battery
Attaching the Battery
1.
2.
3.
Release the lock located at the bottom
of the battery door by pressing up on
the latch, and remove the door.
Insert the battery with the “+” and “-”
at the top, per the figure. Install the
battery bottom first, then press down
on the battery to secure it.
Replace the battery cover and lock by
pressing down on the latch.
2
MAEPF-26695-O
+ +
1
+ +
Detaching the Battery
1. Release the battery door by pressing
the battery door latch upward.
2. Remove the battery door housing and lift the battery out of the
phone.
Charging the Battery with the Travel Charger
Attach the Charger to the i500plus via the Side Charging Jack, and
plug the Charger into an electrical outlet. For the Cigarette Lighter
Adapter, plug into the vehicle’s cigarette lighter receptacle. See
“Accessories” on page 61 for complete information and instructions.
To get the maximum use from the battery, charge it for at least 10
hours before you use it for the first time. After the initial charging, the
battery can be charged more quickly. See Table 1 on page 5 for
battery charging status.
Battery and Charging Status
A low battery is indicated by a short, chirp-like sound through the
speaker. The battery strength indicator icon shows the remaining
charge in your battery. Three bars indicate full charge. As the charge
is reduced through use, the bars disappear. The indicator flashes when
you have less than five minutes of talk time.
Table 1: Battery Charging Status
Icon
Flashes
Charging
Low Battery
0-30%
31-60%
61-90%
91-100%
Discharging
Low Battery
0-10%
11-40%
41-70%
71-100%
5
i500plus User’s Guide
Turning On Your i500plus
After your battery is fully charged, turn on your phone by simply
pressing and holding the ON/OFF button
.
A set of icons appears briefly on your display, followed by a
“Welcome to Nextel” message, and then a “Please Wait Connecting”
message.
Welcome To
Nextel
Please Wait
Connecting
Within seconds, your phone will sign on to the Nextel National
Network, and “Phone Ready” will appear in the display area. Now,
you’re ready to use your i500plus!
Your Nextel Phone Status
As you turned on your i500plus, you may have noticed a light flashing
next to the ON/OFF button. It’s the “Status Light” indicator that
shows you the status of your connection at a glance. See Table 2 on
page 6.
Table 2: Status Light Indicator
Status
Light
Indicator
6
Nextel Phone Status
Flashing
Red
Registering—your i500plus is signing on to the Nextel
National Network. Please wait.
Solid Red
No service—your i500plus cannot sign on. If you are in
a Nextel coverage area, keep your phone on and it will
continue trying to connect every two minutes as long
as your phone is turned on. If this continues for 15
minutes or longer, call Nextel Customer Care at 1-800639-6111.
Note: If you are not in a Nextel coverage area, you will
also see a red light.
Flashing
Green
In service—your i500plus is ready to use. You’re on the
Nextel National Network!
You can now place and receive calls.
Note: Direct Connect (Private and Group) calls are not
available outside your home market area.
Welcome to Nextel
Solid
Green
In use—-your i500plus is currently being used.
To make sure that you ended the last call,
press
.
Turning Off Your i500plus
Press and hold the ON/OFF button
“Powering Off”.
until you see the message
Display Icons
After you turn on the phone, icons appear on the display to inform
you of existing conditions. See the following list.
The following icons may appear on the display:
Signal Strength Indicator
Shows the signal strength. Six bars indicate the strongest
signal. Calls and messages may not be sent or received when
there is no signal.
Battery Strength Indicator
Shows the remaining charge in your battery. Three bars show
full charge. The indicator flashes when you have less than five
minutes of talk time remaining.
Voice Mail
Indicates that you listened to but did not save or delete
messages. This icon flashes when unplayed messages are
waiting in your voice mailbox.
New Text and Numeric Paging
Indicates that you have new incoming pages (icon flashes).
Unread Text and Numeric Paging
Indicates that you have read but not saved pages.
Call Forward
Indicates that incoming phone calls are being forwarded. .
Private/Group Speaker
Indicates that the Private/Group speaker is off. You will hear
Nextel Direct Connect calls through the earpiece.
More Information
Indicates that there is more text to read above, below, or above
and below the current screen.
7
i500plus User’s Guide
About Modes and Menus
Your i500plus operates in four different modes: Phone, Private,
Group, and Net (future availability). By switching modes, you can use
your i500plus for different operations: phone calls, private and group
calls, and Nextel Online Internet Services (future availability).
If the word “Ready” does not appear after the mode name in the
display, your unit is not available for use in that particular mode.
To switch between these modes: press
To use menu options:
Mode
.
1.
Press
2.
Press MENU to scroll through the available menu options for the
selected mode.
Press
under the displayed menu option that you wish to select.
3.
Mode
.
Changing the Display Language
You can customize your i500plus to display menus in English,
Spanish, French, or Portuguese. The default language is English.
To change the displayed language:
1.
Press
2.
Select “Ok”.
3.
Press
,
, 7pqrs ,
0 .
next
to scroll through the language options.
Selecting “Exit” at any time retains the current language selection.
4.
5.
8
When the desired language appears on
your display, select “Ok”. The
displayed text immediately changes to
the selected language.
Select “Exit” (in the language selected)
to exit this menu.
Language
Francais
Cancl
Ok
Phone Calls
PHONE CALLS
In addition to making and receiving phone calls in various ways in
Phone mode, you can make emergency and non-emergency calls,
select ring style notification, and more.
You can receive incoming phone calls while the i500plus is in any
mode.
You must be in “Phone Ready” mode to make outgoing phone calls.
Phone Ready
Name
Mail
Programming Your Own Phone Number
Before you get started using your i500plus, you may need to enter
your own phone number so you can refer to it later if necessary. This
is a one-time activity that can be performed using the following
instructions. Or, you can wait for your first incoming call, when it is
automatically entered.
1.
To store your phone number in your Nextel phone, press
,
2.
3.
4.
5.
,1
.
Press
under “Edit”.
Enter your phone number.
Press
under “Store”.
Press
under “Exit”.
NOTE:
1_=Own Ph#
9545553434
Exit
Edit
To display your phone number at any time, press
,
,1
.
9
i500plus User’s Guide
Making Phone Calls
You can place a call by entering the phone number on the keypad
(Direct Dial).
1. Enter the number you wish to call.
If you make a mistake, press
to
move back one digit at a time, press
and hold
to clear all of the
entered digits, or press
under
“Cancl” to start over.
2.
Press
3.
To end the call, press
Phone Ready
Name
Mail
to place the call.
.
Using Other Dialing Methods
IMPORTANT: After creating a phone list as described in
“Creating, Editing and Using Stored Lists” on page 13, you have
the following additional options to make a call:
Scroll
1.
Press
to scroll backward or forward through the
stored list of numbers and names.
2.
Press
3.
To end the call, press
to place the call.
.
Speed Dial
1.
2.
3.
Press MENU until you see the “Spd#” option.
Press
under “Spd#”.
Enter the assigned speed-dial number (1-100). You will see the
name and phone number associated with the speed-dial number.
4.
Press
5.
To end the call, press
to place the call.
.
Name Search
1.
2.
10
Press
under “Name”.
Using the keypad, enter the first letter of the desired name, for
example, to search for the name “Bob”:
Phone Calls
a. Enter “B” by pressing
2 abc
until you reach the “B” listings.
b. Press
to scroll through all the names starting with “B”
until you see “Bob”.
3.
Press
to place the call.
4.
To end the call, press
.
Last Number Redial
To redial the last number that you called, simply press
.
Automatic Redial
If you receive a “System Busy, Try Later” message, press
to
have your phone automatically redial the number. You will hear a
ring-back tone when the call is successful.
System Busy
Try Later
Emergency Dial
The Emergency Dial feature allows you to call the 911 emergency
phone number by pressing and holding 9wxyz for two seconds. You
can press the emergency key even if the keypad is locked. If you are
on an active call, you must end it before pressing the emergency key.
1.
From any mode, press and hold 9wxyz until the unit displays
“EMERGENCY”. The phone then automatically dials the
emergency number.
2.
To end the call, press
NOTE:
.
Access to 911 may not be available in all areas. For
details on the Emergency Dial feature, contact Nextel
Customer Care at 1-800-639-6111 or dial 611 on
your Nextel phone.
11
i500plus User’s Guide
Non-Emergency Dial
Now you can call the State Police and Highway Patrol faster, at no
charge, when you’re on a major highway in Nextel coverage areas
that offer non-emergency dialing.
Report traffic accidents, motorist problems, careless drivers or any
other non-emergency highway incident.
Your Nextel phone is already programmed with the number provided
by the State Police and Highway Patrol units operating in the areas
where this service is offered.
Check the Nextel website at www.nextel.com for an up-to-date list of
current numbers.
NOTE:
Accessibility of non-emergency dialing service
within each state is subject to availability along major
highways.
Receiving a Phone Call
•
Press
•
Or, press
, or, press any numeric key (0 through 9).
or
.
Setting the Ringer Volume
You can adjust the ringer volume for incoming calls.
1.
2.
3.
Press
,
, 3 def , 0 . The
display shows your current ringer
volume.
next
30=Ringer
Volume
Exit
Press
on the side of the phone to
listen as you raise or lower the volume.
If you press
to the lowest setting, the words “Volume Silent”
will appear on the phone display.
When you determine the desired level, press
under “Exit”.
Selecting a Ring Style
With your i500plus, you even have a choice on how you’d like to be
notified of incoming calls. Your Nextel phone has nine selectable ring
styles.
1.
12
Press
,
,
3 def
,
1
. The display shows your current
Phone Calls
2.
ring style.
Press
under “Ok”.
3.
Press
4.
Press
on the side of the phone to listen to the selected ring
style.
To choose the current Ring Style in the
display, press
under “Ok”.
5.
6.
to scroll through the available ring styles.
To leave the Ring Style unchanged,
press
under “Cancl”.
Press
under “Exit”.
Ring
Style 4
Cancl
Ok
Creating, Editing and Using Stored Lists
A stored list is made up of Phone Numbers and Private IDs and their
related names. Stored lists are convenient because you do not have to
remember names and numbers— you simply scroll through your
stored list.
NOTES:
Want to use your computer to create stored lists for
your i500plus ? Nextel’s iDEN Organizer is available
for programming names, phone numbers, and Nextel
Direct Connect Private IDs into your phone.
To order, call Nextel Nextday SM Accessories at
1-800-914-3240 or contact your Nextel Authorized
Representative.
Combined Phone Number and Private ID List
Programming
This programming function allows you to program the Phone
Number, Private ID with the associated name and speed-dial number
in one set of steps.
You can store up to 100 phone numbers in your phone list and up to
100 Private IDs in your Private ID List.
The display holds 12 numeric characters. If the phone number
exceeds 12 characters, you can select “More” to see the remaining
characters. To return to the start of the number, select “Numbr”.
NOTE:
If the caller’s 10-digit (703-555-9999) or 11-digit
Nextel number (1-703-555-9999) is in your phone
list with Caller ID active, the name associated with
that number will be displayed.
13
i500plus User’s Guide
Storing Names and Numbers
1.
Press
2.
Press
,
,
2 abc
,
0
next
.
under “Ok”.
20=Phone /
Prvt List
Exit
The next screen displays the
remaining number of phone
numbers and Private IDs that you
can store.
3.
Next, the “Enter Name” screen
displays.
Enter the name that you want to
associate with this number and select
“Store”. See the example in Table 3.
Ok
Available
98 Phone #
3 Prvt IDs
Enter Name
_
Exit
Store
Table 3: Entering a Name
Example
To store the name “TIM”:
1. Enter “T” by pressing 8 tuv once. The cursor
automatically advances to the next space.
2. Enter “I” by pressing 4 ghi three times, until “I”
appears on the display.
3. Enter “M” by pressing 6 mno once.
TIP: Press and hold
to change the case of the letter
(lowercase to uppercase or uppercase to lowercase). The
default style is uppercase.
14
Phone Calls
4.
Enter the phone number and
press
under “Store”.
To skip the Phone Number entry,
press
under “Skip”. You will go
directly to the “Enter Prvt ID
Number” screen.
The next screen displays the name
that you entered and a flashing
speed-dial number where the entry
will be stored.
5. Do one of the following:
• To accept the speed-dial number
shown, press
under “Store”.
Enter Phone
Number
_
Skip
Store
TIM
Spd#=3
Cancl
Store
• To change the speed-dial number, enter the desired speed-dial
number. The speed-dial number stops flashing.
• To cancel the entry and return to the “Enter Phone Number”
screen, press
under “Cancl”.
6.
At the “Enter Prvt ID Number” screen,
do one of the following:
• Enter the person’s Private ID, then
press
under “Store”.
• Or, if you do not wish to enter a Private ID, press
under “Skip”.
7.
Enter Prvt ID
Skip
Store
After you enter all the desired
numbers, press
under “Exit”.
Editing and Erasing Phone List Entries
1.
Press
,
,
2.
3.
Press
under “Ok”. The “Edit Entry?” screen displays.
To edit an entry, press
under “Ok”.
2 abc
,
1
.
• At the “Edit Entry” screen, press
until the desired
entry appears, then select “Ok”.
• At the “Edit Number” screen, edit the phone number, if you
wish; then select “Store”.
• At the “Edit Name” screen, edit the name, if you wish; then
select “Store”.
• At the “Edit Spd#” screen, edit the speed number, if you wish;
then select “Store”.
15
i500plus User’s Guide
4.
To erase an entry at the “Edit Entry?” screen, press either
or
once to display “Erase Entry?”, and then press
under
“Ok”.
• Press
to scroll to the desired entry, then press
under “Ok”.
• At the “Erase?” screen, press
5.
Press
under “Yes”.
under
“Exit” to close the Phone List Edit screen.
Editing and Erasing Private ID List Entries
1.
Press
,
,
2.
3.
Press
under “Ok”. The “Edit Entry?” screen displays.
To edit an entry, press
under “Ok”.
2 abc
,
2 abc
.
• At the “Edit Entry” screen, press
until the desired
entry appears, then select “Ok”.
• At the “Edit ID” screen, edit the number, if you wish; then
select “Store”.
• At the “Edit Name” screen, edit the name, if you wish; then
select “Store”.
4.
To erase an entry at the “Edit Entry?” screen, press either
or
once to display “Erase Entry?”, then press
under
“Ok”.
• Press
to scroll to the desired entry, then press
under “Ok”.
• At the “Erase?” screen, press
5.
16
Press
under “Yes”.
under
“Exit” to close the Private ID List Edit screen.
Phone Calls
Quickstore of Phone Numbers
Quickstore allows you to store the last number you dialed quickly,
without having to enter the programming menu.
If the last number you dialed is not already stored in your Phone list,
the “Store” option will be available.
To use Phone Number Quickstore:
1. Go to the last call you dialed by
pressing
.
Phone Ready
2. Press
under “Store”.
0=5554455
Cancl
3.
Enter the name, then press
Store
under “Store”
Enter Name
_
Cancl
Store
.
JOHN
5551212
Stored
NOTE:
The name and number entry is stored in the first
available storage space.The stored message displays
with the name you entered.
17
i500plus User’s Guide
Quickstore of Private IDs
Quickstore allows you to store a received or sent Private ID quickly,
without having to enter the programming menu.
The ID is added as the last number received or sent in Private mode.
To use Private ID Quickstore, from the
Private Ready screen with the Private ID
displayed:
Prvt Ready
56781
1. Press
under “Store”.
Alert
2.
Store
Enter the name associated
with the Private ID.
Enter Name
_
Cancl
3.
4.
Press
under “Store”. The Stored
message displays with the name that
you entered.
If the list is full with the maximum
100 entries, you will get the
message, “Prvt List Full”. You
cannot add names until you remove
some names from the list.
Next, the Prvt Ready screen displays
the stored name.
Store
JOHN
Stored
Prvt Ready
JOHN
Alert
18
Name
Additional Phone Services
ADDITIONAL PHONE SERVICES
In addition to making and receiving phone calls in Phone mode, you
can use Call Waiting, Call Hold, and Call Forwarding.
Call Waiting
Call Waiting allows you to switch between calls. It is always ON
unless you turn it off for a specific call.
Answering an Incoming Call Waiting
1.
If you’re already on a call, you will hear a tone to alert you of an
incoming call. Your display shows the incoming number and asks
“Take Call?”.
• To accept the call, press
under “Yes”.
• To decline the call, press
under
“No”. If you’re a Nextel Voice Mail
customer, the call will be forwarded
to your Nextel Voice Mailbox.
5551212
Take Call?
No
2.
To switch between calls, press
under “Hold”. This allows you to
move between the two calls.
3.
To end the active call, press
.
Yes
Call 1-Hold
5551212
S
Hold
Name
Turning Off Call Waiting
You can turn off Call Waiting if you do not want to be interrupted
during a call.
1.
Press
2.
Press
under “Off”. Call Waiting will be disabled for one call,
but will automatically reset to “On” after that call.
MENU
until you see “Wait”, then select “Wait”.
Call Hold
When you’re already on the phone, you can place a call on hold and
make a second call. The option “Hold” appears only when you are on
an active call.
1. To place the active call on hold, press
under “Hold”. You may
then answer or place another call.
2. To toggle between the two calls, press
under “Hold” again.
19
i500plus User’s Guide
Call Forwarding
Call Forwarding lets callers reach you wherever you are—incoming
calls are forwarded to a designated number. To activate or modify Call
Forwarding, you must be in a coverage area (status light is blinking
green).
You can select the call forward number from your Phone list using the
scroll, name search, or speed dial method. For more information, see
“Making Phone Calls” on page 10.
Turning On Call Forward
1.
2.
Press MENU until you see “Forwd” on
the last line of the display.
Press
under “Forwd”.
Phone Ready
Forwd
3.
To select the number to which you
want your calls forwarded, do one of
the following:
• Enter a number or press the scroll
keys to select a number from your
stored list.
Spd#
Forward:Off
To:5551212
Exit
On
For more information, see
“Combined Phone Number and Private ID List
Programming” on page 14.
4. Press
under “On”.
5. After the “Please Wait” message displays, press
under “Exit”.
Your calls will now be forwarded to the number that you selected and
you will see the Call Forward icon
.
Turning Off Call Forwarding
1.
Press
2.
3.
4.
Press
under “Forwd”.
Press
under “Off”.
After the “Please Wait” message displays, press
20
MENU
until you see “Forwd” on the last line of the display.
under “Exit”.
Additional Phone Services
Transferring Calls to Voice Mail
If you are a Nextel Voice Mail subscriber, this feature allows you to
transfer incoming calls directly to Voice Mail with just the touch of a
button. Simply press
under “End” on your Nextel phone while it
is ringing and the call will be transferred to your Voice Mail.
If you have not yet subscribed to Nextel’s Voice Mail service, you can
do so by calling Nextel Customer Care at 1-800-639-6111.
Caller ID
With Caller ID, your i500plus automatically displays the phone
number and/or name of the caller unless it was blocked by the caller.
Caller ID allows you to decide whether to take a call right away or let
it forward to Voice Mail. To enable forwarding to Voice Mail, the
purchase of Nextel Voice Mail is required. Caller ID is not available in
all areas.
Display Caller’s Name
A caller’s name will be displayed on your Nextel phone only if you
previously programmed it in your phone list with the caller’s 10-digit
(703-555-9999) or 11-digit Nextel number (1-703-555-9999). For
more information, see “Combined Phone Number and Private ID List
Programming” on page 14.
Maintaining Your Privacy with Per-Call and Per-Line
Blocking
Nextel provides two no-charge methods to prevent those you call
from seeing your number on their own Caller ID displays.
Your Nextel phone number cannot be blocked from calls made to 911,
800, 877, 888, or 900 phone numbers.
Per-Call Blocking
Per-Call Blocking lets you selectively block delivery of your phone
number to other Caller ID units. Activate free Per-Call Blocking by
dialing *67 before dialing the call. Per-Call Blocking is released when
the call is ended.
Per-Line Blocking
Per-Line Blocking lets you permanently block delivery of your phone
number on every call you make. You can disable this feature on a percall basis by dialing *82 before the call. You must order this feature
from Nextel. To get your company’s line automatically blocked on
every call, contact Nextel Customer Care at 1-800-639-6111.
21
i500plus User’s Guide
NEXTEL VOICE MAIL
Your Nextel i500plus offers a powerful and easy-to-use Voice Mail
service. It can take messages when you’re away from your phone,
when your phone is turned off, when you’re on another call, or when
you’re out of the Nextel coverage area.
Setting Up Your Voice Mailbox for the First
Time
From a regular phone:
1.
2.
Dial your Nextel Personal Telephone Number (PTN).
A greeting will play. During the greeting, press the star key (*) on
your phone.
3. The system will prompt you to “Please enter your password”.
• Enter the last 7 digits of your Nextel phone number. This is
your temporary password.
4.
Follow along with the tutorial to:
• Create a 4- to 7-digit password.
• Record your name.
• Record a greeting.
From a Nextel phone:
1.
2.
Dial your Nextel Personal Telephone Number (PTN).
The system will prompt you to “Please enter your password”.
• Enter the last 7 digits of your Nextel phone number. This is
your temporary password.
3.
Follow along with the tutorial to:
• Create a 4- to 7-digit password.
• Record your name.
• Record a greeting.
Be sure to listen all the way through the tutorial to the point
that you hear the system say, “Enjoy using Nextel Voice
Mail”. Your mailbox setup is complete.
22
Nextel Voice Mail
Sample Greetings
• For Voice Messages Only
Hello, you’ve reached ________. I’m sorry I missed your call. If you
leave a message at the tone, I’ll return your call as soon as possible. If
you would like to bypass this greeting in the future, press pound.
Thank you for calling.
• For Voice and Numeric Messages
Hello, you’ve reached ________. I’m sorry I missed your call. To
leave a numeric page, press 1. To leave a voice mail message, wait for
the tone and then record your message. I’ll return your call as soon as
possible. If you would like to bypass this greeting in the future, press
pound. Thank you for calling.
• For Voice, Numeric and Operator Assisted Messages
The following message option is available only to subscribers with
Operator Assisted Paging.
Hello, you’ve reached ________. I’m sorry I missed your call. To
leave a numeric page, press 1. To leave a text page, press 2. To leave a
voice message, please wait for the tone and then record your message.
I’ll return your call as soon as possible. If you would like to bypass
this greeting in the future, press pound. Thank you for calling.
For more information about text and numeric paging, see “How to
Use Nextel Text and Numeric Paging” on page 43.
23
i500plus User’s Guide
Accessing the Voice Mail Service After Setup
To access the Voice Mail service from a regular phone, follow the
dialing instructions under “Setting Up Your Voice Mailbox for the
First Time” on page 22.
NOTE:
To access your messages from your Nextel phone,
you must have received at least one Voice Mail
message.
TIP: You can dial your Nextel number and leave
yourself a message.
To access the service from your Nextel Phone:
1. Press
under “Mail”.
2. Scroll to the desired mail option, such
as Voice Mail, by using
or
Volume Control buttons, or press the
corresponding numeric key, for
example, 1.
3.
4.
Press
under “Ok”. The Voice Mail
inbox opens. The number of new and
total messages in your Voice Mailbox is
displayed.
Press
under “Dial” to dial your voice
mailbox.
1>VoiceMail
2>Mesg Mail
3>Net Mail
Exit
Ok
Voice Mail
1 New
1 Total
Exit
Dial
Receiving New Voice Mail Messages
Your Nextel Phone alerts you when you receive a new Voice Mail
message.
Voice Mail Notification
When you receive a new Voice Mail message, your Nextel Phone:
• Displays “New Voice Mail Waiting” on the screen (urgent messages will say “Urgent”).
• Flashes the
icon at the top of your screen.
• Issues a mail alert ring, every 30 seconds.
24
Nextel Voice Mail
To turn your Voice Mail display ON or OFF:
1.
2.
Press
Press
,
, 3 def .
under “Ok”.
3_=Mail
Display
Exit
3.
4.
5.
6.
Press
to scroll to the desired
service for display.
Press
under “On” or “Off”.
Press
under “Exit”.
Press
under “Exit” again.
Ok
Voice Mail
Display:On
Exit
Off
25
i500plus User’s Guide
Viewing Voice Mail Message Status in Your
Mailbox
To see the number of messages in your voice mailbox at any time:
1. Press
under “Mail”.
2. Scroll to the desired mail option, such as Voice Mail, by using
or Volume Control buttons, or press the
corresponding numeric key, for example, 1.
3. Press
under “Ok”.
4. The screen indicates the total number of
messages in your box, as well as the
1>VoiceMail
2>Mesg Mail
number of new messages. An
3>Net Mail
exclamation point (!) indicates that at
Exit
Ok
least one of the new messages is urgent.
5. To close your voice mailbox,
press
under “Exit”.
Listening to New Messages
When you receive a new message, you can
listen to it immediately or wait until later.
To listen to the message now:
1. Press
under “Dial”.
2. When prompted, enter your password.
The service will now guide you through
your messages.
To listen to the message later:
1.
Voice Mail
1 New
1 Total
Exit
Dial
New Voice
Mail Waiting
Exit
Dial
Press
under “Exit”. This clears the display. The
icon
stops flashing, but remains on the screen to remind you that you
have a new message.
NOTE:
26
The Voice Mail icon
can appear while you are
on a call. If this happens, follow the steps outlined in
the above section.
Nextel Voice Mail
Saving and Deleting Messages
NOTE:
You may save or delete a message while the message
is still playing. If you do not save or delete the
message, it remains a new message in your mailbox
for 30 days and will then be deleted.
After you listen to a message:
• Press 7pqrs to delete the message.
To retrieve a message after you delete it, press
, 3 def . This
will recover ALL deleted messages.
Important! You can recover only the messages that you deleted
during your current Voice Mail session. After you exit the session,
you cannot recover a deleted message.
• Press
9wxyz
to save the message.
Nextel Voice Mail Features
When you log into the Voice Mail service, you will be at the Main
Menu. This is the starting point for any function you want to perform
within the Voice Mail service. You can access additional features
through various sub-menus described in this guide. You can return to
the Main Menu at any time by pressing
,
.
Playing Messages
When you enter your mailbox, the Voice Mail service tells you how
many messages you have and if they are new, saved or in preparation.
Your messages will play in the following order:
• Urgent
• New (unheard and heard)
• Saved
• Message in preparation (an outgoing message you are preparing to send to another party or to a group list)
For example, you may hear:
“You have four messages. One is new, two are saved and one is in
preparation.”
27
i500plus User’s Guide
Listening to Messages
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
to listen to your messages.
1
Listening Options Quick List
While listening to your messages, you can:
• Press
1
to replay the previous six seconds.
• Press
1
,
• Press
2 abc
to pause/continue the current message.
• Press
3 def
to fast forward 6 seconds.
• Press
3 def
1
to rewind to the beginning of the message.
, 3 def to fast forward to the end of the message.
During or after a message is played, you can:
• Press 6 mno to copy a message to another subscriber. See
“Acceptable Destination Addresses” on page 30.
• Press
7pqrs
to delete a message.
• Press 8 tuv to reply to a message. See “Acceptable Destination Addresses” on page 30.
• Press
9wxyz
• Press
to skip to the next message.
• Press
sion.
NOTE:
to save the message.
, 3 def to recover all deleted messages in that ses-
If you do not save or delete a message, it remains in
your mailbox for 30 days as a “new” message. Both
saved and unsaved messages are automatically
deleted from the system after 30 days.
Helpful Hints
•
Press
•
Press
28
1
,
,
1
to play new unheard messages only.
to play saved messages.
Nextel Voice Mail
•
Press 5 jkl , 5 jkl to play the date and time stamp for a message
(at any time during the message).
Choosing the Order of Messages Played
You can play your messages:
• From the last one received to the first one received
(Last In/First Out—LIFO). LIFO is the default.
•
Or, from the first one received to the last one received
(First In/First Out—FIFO)
To choose between Last In/First Out and First In/First Out:
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
4 ghi
to reach Personal Preferences.
4.
Press
2 abc
to reach Playback Preferences.
5.
Press
1
to toggle between LIFO and FIFO.
Normal or Automatic Playback
You can navigate through the Play Menu:
• Using the default Normal Playback, which means entering every
key as the service prompts you, as described in “Listening to
Messages” on page 28.
•
Or, you can use Automatic Playback, which lets you enter your
mailbox and listen to your messages automatically. If you choose
Automatic Playback, messages are automatically saved.
To activate or deactivate Automatic Playback:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
4 ghi
to reach Personal Preferences.
4.
Press
2 abc
to reach Playback Preferences.
5.
Press
2 abc
to toggle between Normal and Automatic Playback.
29
i500plus User’s Guide
Sending Messages
Acceptable Destination Addresses
This function allows you to record and send a message. You can send
the message to a mailbox number, a name in the Voice Mail service
directory or a Group List number.
When you send, reply to, or copy a message, you must assign a
destination address before the service can deliver the message.
The following options are available when assigning destination
addresses to your message:
• Mailbox Numbers
•
You may enter the mailbox number (10-digit telephone
number) of a service subscriber. When you enter the mailbox
number, the name response of the recipient plays if it is
recorded.
Group Lists
You may enter a one- or two-digit Group List Number. You
must have previously created the list. See “Group Lists” on
page 35.
Recording and Sending Messages
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
3.
Record your message. When you finish, press
. The system
will ask you to press 9wxyz to address the message or for special
delivery options, press 5 jkl .
4.
Press
5.
2 abc
9wxyz
to begin recording your message.
to address the message.
You may enter one or more of the following to assign destination
addresses to your message:
• Mailbox Number
• Group List Number
• 0 + last name; 0 + first name
6.
30
After you have entered all of the addresses, press
the message.
to send
Nextel Voice Mail
Special Delivery Options
Special delivery options can be added when sending, replying to, or
copying a message.
• Press
1
for urgent delivery.
• Press
2 abc
for private delivery.
• Press
3 def
for notification of non-delivery.
• Press
4 ghi
for future delivery.
After making your selection:
• Press 9wxyz to address the message.
• For addressing information, refer to Step 5 under “Recording
and Sending Messages”.
• When you have entered all of the addresses, press
send the message.
to
Urgent
When you mark messages as urgent, the recipient will hear it before
other messages in the mailbox.
1.
Press
5
2.
Press
1
3.
4.
jkl
for delivery options.
for urgent delivery.
Press 9wxyz to address the message.
• For addressing information, see Step 5 under “Recording and
Sending Messages” on page 30.
When you have entered all of the addresses, press
the messages.
to send
Private Delivery
When you mark a message as private, the recipient cannot copy it to
another mailbox or phone number.
1.
Press
5
2.
Press
2 abc
3.
jkl
for delivery options.
for private delivery.
Press 9wxyz to address the message.
• For addressing information, see Step 5 under “Recording and
Sending Messages” on page 30.
31
i500plus User’s Guide
4.
When you have entered all of the addresses, press
the message.
to send
Notification of Non-Delivery
This feature allows you to be notified when a recipient has not listened
to your message by a certain date and time.
1.
Press
2.
Press 3 def . At the prompt, enter the date and the time you want
to be notified of non-delivery.
Sample date - October 5 = 1005
Sample time - 1:00 P.M. = 1300
3.
Press
5
jkl
9wxyz
for delivery options.
to address the message.
• For addressing information, see Step 5 under “Recording and
Sending Messages” on page 30.
4.
When you have entered all of the addresses, press
the message.
to send
Future Delivery of Messages
This feature allows you to deliver a message at a specified future time
and date.
After recording a message:
1.
Press
2.
Press 4 ghi . At the prompt, enter the date and the time you want
your message sent. You can stamp future dates up to 3 months in
the future.
Sample date - October 5 = 1005
Sample time - 1:00 P.M. = 1300
3.
Press
5
jkl
9wxyz
for delivery options.
to address the message.
• For addressing information, see Step 5 under “Recording and
Sending Messages” on page 30.
4.
When you have entered all of the addresses, press
to send
the message.
Important! Once a message has been sent for future delivery, it
cannot be retrieved or deleted.
32
Nextel Voice Mail
Greetings
Recording a Personal Greeting
Your personal greeting will be played to callers when they reach your
Voice Mailbox.
To record a greeting:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
3 def
to reach the Greetings Menu.
3.
Press
2 abc
to record your greeting.
4.
Record your greeting and press
.
Playing Back/Deleting Your Greeting
You can listen to your greeting after you are finished recording it. If
you do not want to record your own greeting, Nextel Voice Mail
provides a generic greeting. If you have already recorded a personal
greeting, you must delete it before the generic greeting will play.
To play or delete your greeting:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
3 def
3.
Press
1
to play your active greeting.
4.
Press
7pqrs
to delete your greeting.
NOTE:
to reach the Greetings Menu.
Your active greeting is the greeting currently playing
to callers.
33
i500plus User’s Guide
Greetings Schedule (Optional)
Nextel Voice Mail service lets you record up to 4 separate greetings
that are played based on time of day/day of week. For example, your
morning greeting can include “Good Morning” in your greeting. If
you are traveling, you can set up a special greeting that lets callers
know how long you will be away.
To set up multiple greetings, you must:
1. Turn ON the Greetings Schedule function.
2. Record at least 3 greetings.
When you subscribe to Nextel Voice Mail, the greeting schedule is
already set up with designated time periods for each of the four
greeting slots. They are:
• Greeting 1: Generic Greeting
24 hours a day; 7 days a week if you have not activated your
Greeting Schedule
• Greeting 2: Morning Greeting
8:00am - 11:59 A.M.; Monday through Friday
• Greeting 3: Afternoon Greeting
12:00pm - 5:00 P.M.; Monday through Friday
• Greeting 5: Travel Greeting
24 hours a day, 7 days a week
Recording Multiple Greetings
To record your four greetings:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
3 def
to reach the Greetings Menu.
3.
Press
4 ghi
to record a selected greeting number.
Enter the greeting number you wish to modify. After you have
entered the greeting number, you can do the following:
• Press 1
to play the greeting currently recorded in this slot.
The Voice Mail service will alert you if a greeting has not been
recorded.
34
• Press
2 abc
to record a greeting.
• Press
slot.
7pqrs
to delete a greeting that is already recorded in this
Nextel Voice Mail
• Press
to go back to the Greetings Menu so that you can
record another greeting number.
Activating Your Greeting Schedule
This feature lets you activate your greeting schedule so that the Voice
Mail service will automatically play the greetings you have recorded
in greeting slots number 2 and 3.
To turn your greeting schedule ON or OFF:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
3 def
for the Greetings Menu.
• Press 9
to activate or deactivate your greeting schedule.
• Press
to listen to your greeting schedule.
wxyz
8 tuv
Group Lists
A group list is a group of mailboxes assigned a number and a recorded
name. Once you have created one or more lists you can send a
message to everyone on the list by simply entering the group list
number. You can have up to 40 group lists and each list can have up to
50 addresses.
Setting up Group Lists
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
2 abc
for group list options.
4.
Press
2 abc
to create a group list.
5.
Enter the one- or two-digit group list number, then press
6.
7.
.
Record a name for the list, then press
.
Enter any or all of the following types of destination addresses:
• Mailbox Number
• Group List Number
• 0 + last name; 0 + first name
8.
Press
after each entry is made.
35
i500plus User’s Guide
9.
Press
to save all entries added to the list.
Reviewing/Deleting/Adding to a Group List
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
3.
Press
2 abc
for group list options.
4.
Press
1
to review your group list directory.
5.
Press 3 def to delete a group list. Enter the one- or two-digit
group list number that you wish to delete.
6.
Press
to reach the Personal Options Menu.
to modify a list. Enter the list number, then press
4 ghi
.
7.
Press
to add an address to the list.
1
Reviewing/Changing Group List Names and Numbers
1.
Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
3.
Press
2 abc
• Press
to reach the Personal Options Menu.
for group list options.
4 ghi
to modify a list. Enter the list number, then press
.
• Press
2 abc
to review addresses on the list or
• Press
3 def
to play the list name or
• Press
4 ghi
to re-record a name for your group list.
• Record your list name, then press
36
.
Nextel Voice Mail
Pager Notification
The Voice Mail service has the ability to notify your phone when you
have received a message. If you would like to activate this feature,
you must enable pager notification. Please call Nextel Customer Care
at 1-800-639-6111 to activate this feature, or dial 611 from your
Nextel phone.
Enabling Pager Notification
This feature allows you to enable or disable your pager notification
and confirm the pager number to which your messages are being sent.
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
3 def
to reach the Pager Notification options.
• Press
3 def
to enable/disable pager notification.
• Press
only.
4 ghi
to enable/disable notification on urgent messages
• Press
1
to play your pager number.
Limiting Notification to Specific Times
You can choose certain times of the day to be notified of new
messages. For example, you could select to be notified between 8:00
A.M. and 5:00 P.M. only. In this example, if someone sends you a
message at 5:15 P.M., you will not be notified of that new message
until the next day at 8:00 A.M. If you do not specify a time period to
be notified of new mail, you will be notified at all hours.
To specify the times you want to be notified:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
3 def
to reach the Pager Notification options.
4.
Press
5
to modify your notification time window.
jkl
You will be asked to enter the starting time and the ending time for
your time window. For acceptable time of day and day of week entries
see “Voice Mail Time and Dates” on page 41.
37
i500plus User’s Guide
Personal Password and Name Response
Options
Changing your Password
Once you change your password from the initial password to your
own personal password, nobody else can enter your mailbox except
you. Passwords must be 4 to 7 digits long. You should choose a
combination of letters or numbers that you can remember easily and
only you will know. For security purposes, it is recommended that
you do not set up a sequential password such as 1-2-3-4, or repeated
digits, such as 5-5-5-5.
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
4 ghi
to reach Personal Preferences.
4.
Press
1
5.
Enter a 4- to 7-digit password.
6.
Press
to modify your password.
.
Name Response Options
Your name response is a recording of your name only, without a
greeting. It serves as the identification tag for your mailbox. When
you send, reply to, or copy a message, your name response will
precede your message. Your name response will also play as a
confirmation when someone else is sending you a message or adding
your mailbox number to that person’s Group List.
Recording/Playing/Deleting Your Name Response:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
38
• Press
4 ghi
to reach the Personal Options Menu.
• Press
4 ghi
to reach Personal Preferences.
• Press
3 def
to access your recorded name.
• Press
1
to play your name.
• Press
2 abc
to record your name.
Nextel Voice Mail
• Press
3 def
to delete your name.
Message Forwarding
This feature allows you to program your phone to automatically
forward incoming Voice Mail messages to another mailbox. Message
Forwarding ensures your messages get attention when you are not
available.
To use Message Forwarding you must:
• Program a forwarding address into your mailbox.
• Enable the forwarding feature.
• Select a type of message forwarding.
There are two types of message forwarding:
• Immediate Forwarding -- The caller is notified that the message
being left will be forwarded.
• Silent Forwarding -- The caller hears your personal greeting
and is not notified that the message is being forwarded.
Setting Up Message Forwarding
This feature allows you to set up and listen to your current forwarding
number.
To set up a forwarding number:
1. Log into Voice Mail. See “Accessing the Voice Mail Service After
Setup” on page 24.
2.
Press
4 ghi
to reach the Personal Options Menu.
3.
Press
5
to modify forwarding options.
• Press
jkl
1
to hear your current message forwarding number.
• Press 2 abc to add an initial forwarding number or to change
your number.
• Press
3 def
to enable/disable message forwarding.
• Press
4 ghi
to choose your forwarding type:
• Press
1
to select Immediate Forwarding.
• Press
2 abc
to select Silent Forwarding.
39
i500plus User’s Guide
Caller Options
Your callers have several options when calling you. You can let them
know about these options by recording any of the following on your
greeting.
• If you would like to leave a numeric page, press
1
.
• If you would like to send a text message, press 2 abc . This
option is available only to subscribers with Operator Assisted
Paging. If your message is urgent, press 5 jkl .
• To skip this greeting and record a message immediately, press
.
40
Nextel Voice Mail
Voice Mail Time and Dates
The Voice Mail service uses a 24-hour clock (military time), as
follows:
Table 4: Military Times
Hour
24-Hour Time
12:00 A.M.
0000
1:00 A.M
0100
2:00 A.M.
0200
3:00 A.M.
0300
4:00 A.M.
0400
5:00 A.M.
0500
6:00 A.M.
0600
7:00 A.M.
0700
8:00 A.M.
0800
9:00 A.M.
0900
10:00 A.M.
1000
11:00 A.M.
1100
12:00 P.M.
1200
1:00 P.M.
1300
2:00 P.M.
1400
3:00 P.M.
1500
4:00 P.M.
1600
5:00 P.M.
1700
6:00 P.M.
1800
7:00 P.M.
1900
8:00 P.M.
2000
9:00 P.M.
2100
10:00 P.M.
2200
11:00 P.M.
2300
41
i500plus User’s Guide
NOTE:
To compute the 24-hour clock,add 1200 to the A.M. time
to get the P.M. time. For example, adding 1200 to 0200
(2:00 A.M.) gives you 1400 (2:00 P.M.)
Or, subtract 1200 from the P.M. time to get the A.M. time.
For example, subtracting 1200 from 1800 (6:00 P.M.)
gives you 0600 (6:00 A.M.)
Dates
All dates must have 4 digits in the MM/DD format: 2 digits for the
month and 2 digits for the date.
January is 01, February is 02, and so forth. The first day of the month
is 01, the second day of the month is 02, and so forth. For example,
January 15 is 0115.
42
Using Text and Numeric Paging
USING TEXT AND NUMERIC
PAGING
Your new Nextel Phone offers Text and Numeric Paging allowing
callers to send you a numeric or text page in an instant. The text or
numeric pages are then displayed directly on your phone. You’ll
quickly find Nextel Text and Numeric Paging service convenient and
easy to use.
Nextel Text and Numeric Paging helps keep you in touch with coworkers and customers, regardless of where you travel on the Nextel
National Network. Whether it’s your office calling with a last minute
schedule change, or a customer trying to reach you with an important
question, you’ll be able to retrieve and respond to pages immediately,
all from your Nextel phone.
The Nextel Paging Advantage
Nextel Text and Numeric Paging service gives you all the advantages
of a pager and more. Nextel Paging will accept your pages even if you
are unavailable, if your phone is turned off, or if you are busy on
another call. If you receive a page while outside your coverage area
(for example, if you are on an airplane), Nextel will store the page and
deliver it as soon as you come back into your coverage area.
Page Delivery
Nextel delivers pages for up to 5 days. Whether you are sending or
receiving a page, Nextel will continually attempt to deliver the page
until successful. You can easily retrieve and respond to pages
anywhere you travel on the Nextel National Network.
How to Use Nextel Text and Numeric Paging
Your Nextel Phone refers to text and numeric pages as Message Mail.
Pages are stamped with the time and date the page was left. Your
phone can store up to 16 pages at a time.
To Send a Page
Your callers can send numeric pages up to 20 characters in length and
text pages up to 140 characters in length, right to your Nextel phone.
You can also send a text message from any personal computer that has
access to the Internet via the Nextel home page or e-mail.
Callers can quickly and easily leave a numeric or text page in one of
the following ways:
43
i500plus User’s Guide
• Directly from any phone – by pressing 1
during your voice
mail greeting, callers can leave a numeric page.*
• Through a Nextel operator – by pressing 2 abc during your
voice mail greeting. A Nextel operator will send the numeric or
text page to your Nextel phone.**
• Web Paging — simply go to the Nextel home page at:
www.nextel.com and click “Send a Page”. Then address your
message to your business associate's or friend's 10-digit Nextel
phone number. For example: type in 7035551234. Then, type
your message in the message box and click “Send”. The only
limit is 140 characters. You can also send a group page to up to
6 Nextel users at one time.
• E-mail Paging — Simply address your e-mail message to your
business associate's or friend's 10-digit Nextel phone number
followed by @page.nextel.com (for example:
7035551234@page.nextel.com). Again, the only limit is 140
characters.
• Calling 1-800-NEXGRAM (1-800-639-4726)** — A Nextel
operator will forward the numeric or text page to your Nextel
phone.
*Be sure to instruct your callers to do this when you record your
greeting. See Voice Mail section on “Greetings” on page 33.
**This option is available only to Nextel customers who have
subscribed to Operator Assisted Paging. For additional information on
how you can sign up for this service, call Nextel Customer Care at 1800-639-6111.
Checking Message Delivery
Nextel offers three different ways to confirm if your message was
delivered. Simply go back to the Nextel Web site at www.nextel.com
and choose one of the following three options:
• Click "Message Status" and the system will track your message and report back to you on the delivery status of your page.
• Or, record the claim number when you send your page. Later,
go back to the Nextel Web site, click “Message Status” Web
link, enter your claim number and the Nextel phone number of
the person you paged. Once again, Nextel will track your message and report back to you on the delivery status of your page.
• Or, on the Nextel Web site, when you send your message, enter
the e-mail address in the "E-mail Confirmation" space. A reply
message will be sent to you letting you know that your message
was indeed delivered.
44
Using Text and Numeric Paging
Notification of New Text and Numeric Pages
Your Nextel phone will alert you when you have a new text or
numeric page, even if you are on another call. If you are using Nextel
Direct Connect, your page will be held and delivered upon completion
of your call.
Remember, your Nextel phone refers to text and numeric pages as
“Message Mail.” When you receive a new page, your i500plus will:
1. Display “New Mail Read?” on the screen.
2.
Flash the
your screen.
icon at the top of
t
Ok
New Mail
Read?
Later
3.
Now
Issue a mail alert ring every 30 seconds.
Retrieving New Pages
As soon as you are notified that you have a new page, you can either
view the page immediately or wait until later.
To view the page now:
1.
Press
under “Now”. The screen will briefly display the
number of new and saved pages. Then your first page will appear
on the screen.
Message Mail
2 New
0 Saved
2.
Press
under “Read” to view the page.
If it fills more than one screen, use the
volume control keys to scroll. You now
have the option to either erase or save the
page you have just viewed.
*1>FR:Karen
Exit
3.
To erase the page, press
under
“Erase”. If you have other pages, they
will now appear. If you have no other
pages, the screen will briefly read “No
Mail” and return to the “Phone Ready”
screen.
Read
1>Call
Cathy and
tell her
Erase
Save
45
i500plus User’s Guide
4.
To save the page, press
under “Save”. If you have other pages,
they will now appear. At the conclusion of your pages, you have
the option to Exit or Read. “Exit” will return you to the “Phone
Ready” screen, while “Read” will return you to your pages.
NOTE:
Pages that are not deleted will remain in your
mailbox until you choose to delete them. Your Nextel
phone can store up to 16 pages.
To view the page later:
Press
under “Later”. This will clear the display, the message will
disappear and the
icon will stop flashing, but it will remain on the
screen to remind you that you have a new message.
Viewing Your Text and Numeric Pages Status
Your Nextel Phone lets you view the status of your Text and Numeric
Pages in your mailbox at any time by letting you see how many new
and saved pages you have.
To view your page status:
1.
2.
3.
From the Phone Ready screen, select “Mail”. The inbox opens.
Scroll to “Mesg Mail” or press the corresponding number.
Press
under “Ok”. The screen will briefly display the number
of new and saved pages.
To view individual messages, see “Retrieving New Pages” on
page 45.
4.
Auto Call Back
By simply pressing
while viewing a page, your Nextel Phone
automatically dials the number that appears on your screen, even if the
number is included in the middle of a text page. This allows you to
respond immediately to important pages without having to remember
the caller’s number or fumble around for a pen and paper to write it
down.
NOTE:
46
If the page you received contains 2 numbers, Auto
Call Back will dial the last number.
Using Text and Numeric Paging
Mail Memory Full
If all 16 message registers are full, your phone displays the message
“Mail Waiting, Memory Full”. You cannot receive new Message Mail
until you empty the register space by erasing saved or unread
messages.
Ordering Nextel Paging Features
To orderPaging Featur
es,
call Nextel Customer Care at 11,
1-800-639-61
or dial1 61
on your Nextel phone.
47
i500plus User’s Guide
NEXTEL DIRECT CONNECT
Nextel Direct ConnectSM is a revolutionary way to communicate with
your co-workers and clients...for a fraction of the cost of traditional
cellular calls.
You may want to talk to a co-worker right away, but you don’t want to
page that person or leave a lengthy message. With Nextel Direct
Connect’s Private Call feature, you can find them wherever they are.
Or, maybe you need to communicate a last-minute schedule change to
your sales people... all 100 of them. It’s easy with Nextel Direct
Connect’s Group Call. This digital 2-way radio feature lets you
contact all of them at once!
In addition, Nextel has created Nextel Business Networks, which
allows you to communicate with individuals outside as well as inside
your company. These Networks link Nextel customers in similar
industries or geographies. So, if you often need to reach a client,
vendor, or contractor instantly, work smarter by joining the Nextel
Business Network. For more information, call 1-888-NEXTEL2
(1-888-639-8352).
Programming Your Own Private ID
Before you get started using Direct Connect, you will want to store
your Private ID for future reference.
To store your i500plus Private ID:
1.
Press
2.
3.
4.
Press
under “Ok”.
Enter your own Private ID, which is given to you at time of
activation.
Press
under “Store”.
5.
Press
NOTE:
,
,
2 abc
.
under “Exit”.
If you forget your Private ID after it is programmed,
you can recall it by pressing
,
,2 abc .
Nextel Direct Connect Private/Group Speaker
Your i500plus acts like a phone or speakerphone with Nextel Direct
Connect. If the Private/Group speaker is set ON, all incoming audio
will be heard through the speaker. This is helpful in monitoring group
activity.
48
Nextel Direct Connect
If the Private/Group speaker is OFF, a brief alert tone will notify you
of Private or Group call activity. Incoming audio will be heard
through the earpiece, allowing you to have private conversations.
Press
on your i500plus to turn the Private/Group Speaker on or
off. The Private/Group icon
on your display indicates that the
Private/Group speaker is OFF and audio will be heard through the
earpiece.
Private Calls
A Private Call is a one-to-one conversation between you and someone
else on another Nextel phone. You’ll want to make a Private Call if
you need to talk to someone in your local calling area and don’t want
to page or call that person or leave a message that might not be
retrieved for hours.
You can use one of the following methods: Direct Entry, Scroll, or
Name Method. The Scroll and Name methods require that you have
established a Private Call Calling List in your phone.
Direct Entry
From the “Prvt Ready” mode:
1. Use the keypad to enter the Private ID
of the person you want to reach.
2. To speak, press and hold the PTT
button, wait for the chirp, then speak
into the microphone.
3. To listen, release the PTT button.
Prvt Ready
12345
Cancl
Scroll
From the “Prvt Ready” mode:
1.
Press
2.
Press and hold the PTT button, wait for the chirp, then
speak into the microphone.
To listen, release the PTT button.
3.
to select the person you want to private call.
Name Method
From the “Prvt Ready” mode:
1. Press
under “Name”.
2. Press the key with the first letter of the name associated with the
Private ID.
3.
Press
to find the desired name in the list.
49
i500plus User’s Guide
4.
5.
Press and hold the PTT button, wait for the chirp, then speak into
the microphone.
To listen, release the PTT button.
Receiving a Private Call
When you receive an incoming Private Call, you hear a brief chirplike tone. Your i500plus automatically switches to Private mode, and
the Private ID or the name of the caller displays.
Wait for the caller to finish speaking, then press and hold the PTT
button. Begin speaking after you hear the chirp.
Call Alert™
Call Alert lets you privately page an individual by sending an audible
alert. You’ll want to send a Call Alert when you do not need an
immediate response. The alert plays intermittently until the individual
clears it. Call Alert allows you to contact another Nextel Direct
Connect subscriber at no cost and avoid airtime charges.
Sending a Call Alert
Once you have programmed Private IDs into your list, you can send a
Call Alert.
From the “Prvt Ready” mode:
1. Press
under “Alert”.
Prvt Ready
JOHN
Alert
2.
3.
Press
to scroll to the
desired name. You may also select the
name by pressing MENU and using the
Name Method.
Press the PTT button to send the Call
Alert.
Name
Alert
JOHN
Exit
Queue
Sending a Call Alert to an ID Not Programmed in Your
List
From the “Prvt Ready” mode:
1. Press
under “Alert”.
50
Nextel Direct Connect
2.
3.
Enter the desired Private ID.
Press the PTT button to send a Call Alert.
51
i500plus User’s Guide
Receiving a Call Alert
When you receive a Call Alert, you hear a brief chirp-like tone, and
see a message on your display with the name or number of the caller.
• To answer the Call Alert, press the PTT button, wait for the chirp,
then speak; release to listen.
•
Or, to clear the Call Alert, press
key other than the PTT button.
NOTE:
under “Clear”, or press any
Until the Call Alert is cleared or returned, you will
not receive any additional Phone, Private, Group, or
Net calls (future availability).
Call Alert Queuing
Call Alert Queuing is a feature that allows you to save up to 8 Call
Alerts in a list.
Receiving a Call Alert Queuing
When you receive a Call Alert Queuing, you
can either clear the Call Alert or save it to
the list for later recall.
• To clear a Call Alert, press
under
“Clear”.
•
Alert 3
JOHN SMITH
Clear
Queue
Or, to place the Call Alert into the
queue, press
under “Queue”. PressMode
ing
also queues the Call Alert.
If you receive multiple Call Alerts, the last received Call Alert
displays and the remaining Call Alerts are stacked at the beginning of
the queue.
Responding to a Call Alert within the Queue
You can respond to the Call Alerts in any order. To select a Call Alert
for response:
1. Press
under “Queue”.
2.
Press
3.
Press the PTT button to respond to the Call Alert. After you
respond to the Alert, it is removed from the queue.
52
to scroll to the desired Call Alert.
Nextel Direct Connect
Group Calls
Much simpler than setting up a conference call, a Group call allows
you to communicate instantly with members of a selected group—a
pre-defined set of individuals who share a common communication
need. This group is called a Talkgroup.
Talkgroups appear on your display as numbers or programmed
names, such as, SALES TEAM or Talkgrp5. You’ll want to make a
Group call if you want to talk to more than one person at a time.
Either your sales representative or Nextel Customer Care (1-800-6396111) can help you set up your Talkgroups. After they give you your
Talkgroup number, you can name the Talkgroup by entering
,
, 2 abc , 3 def . Then, follow the instructions in “Adding
and Storing a Talkgroup” on page 54.
Making a Group Call
To contact the last group that you called:
1. From the “Group Ready” mode, your
most recently used talkgroup displays,
for example, “Talkgrp 10”.
2. To place a call to this talkgroup, press
and hold the PTT button.
3. Wait for the chirp, then speak into the
microphone.
4. To listen, release the PTT button.
Group Ready
Talkgrp 10
Alert
Mail
To select a Talkgroup from your Talkgroup list:
1.
Press
to scroll to the desired talkgroup name.
2.
Press and hold the PTT button to talk now, or press “Ok” to
select the Talkgroup.
Receiving a Group Call
When you receive an incoming Group call, you will hear a brief chirplike tone. Your i500plus automatically switches to Group mode, and
the Talkgroup name displays.
Your phone must be idle, that is, not busy in an active call or on the
browser in Net Mode (future availability).
To join a Group call:
1. Wait for the caller to finish speaking.
2. Press and hold the PTT button. Begin speaking after you hear the
chirp.
3. To listen, release the PTT button.
53
i500plus User’s Guide
You can receive group calls only in the Talkgroups that you have
predefined.
Any communication activity within the Talkgroup that you select
automatically switches your phone into Group mode.
Adding and Storing a Talkgroup
Your i500plus can store up to 30 predefined Talkgroups.
To add and store a Talkgroup name to your i500plus:
1.
Press
,
,
2.
3.
4.
5.
6.
7.
Press
under “Ok”.
At “Add New Entry?”, press
under “Ok”.
At “Enter ID”, enter the desired Talkgroup number.
Press
under “Store”.
At “Enter Name”, enter the desired Talkgroup name.
Press
under “Store”.
2 abc
, 3 def .
Group-Silent Programming
If you set the Group-Silent programming menu to silence incoming
alerts and voices, the "Group Ready" screen displays as "GroupSilent".
To reset it:
1.
2.
54
Press
,
, 3 def , 8 tuv .
Select "Off", then "Exit".
Using Your Phone as a Modem
USING YOUR PHONE AS A MODEM
With Nextel Online Dial-up Services, you can use your i500plus as a
wireless modem for your IBM™ PC-compatible laptop computer
(using Microsoft® Windows). This is particularly useful when there is
no wired phone line (wall jack) available.
With this service, simply connect the data cable* to your computer
and to the i500plus phone. This will allow you to send or receive
time-critical information such as e-mail, a field service report, or files.
* purchased separately
NOTE:
TTY
USERS:
To take advantage of this feature, you must subscribe
to Nextel Online Dial-up Services. For more
information, contact your Nextel Authorized
Representative.
You can use your phone and computer in TTY
mode. Your computer screen and keyboard
replace the standard TTY device. For more
information, please see the Nextel Online Dial-up
Services User’s Guide that is included with data
cable accessories. Contact your Nextel
Authorized Representative for more information.
55
i500plus User’s Guide
PROGRAMMING MENUS
You can customize the settings on your phone using the programming
menus. Many of them have been discussed throughout this guide.
You may access this menu from the Phone, Private, or Group modes.
1.
2.
3.
Press
Press
Press
until you see “Prgm” on the display.
under “Prgm”.
under “Ok”.
4.
Press
to scroll to the desired programming menu
option or enter the option keypad number.
MENU
SHORTCUT:
Press
, press
, then press the keypad
number. See Table 5 on page 56.
Table 5: Program Menu Options
PressKeypad
Number
Menu Option
To
1
Own Ph #
Automatically store the telephone
number of your Nextel phone after
you receive the first incoming call.
Or, you can enter the number. Also,
view your number. See
“Programming Your Own Phone
Number” on page 9.
2
Own Pvt ID
Display the private number of your
phone. You must first store this
number. See “Programming Your
Own Private ID” on page 48 and “Call
Alert™” on page 49.
3
Mail Display:ON/OFF
Turn ON and OFF the New Mail
message that is displayed with
incoming Voice, Message, or Net
Mail (future availability).
56
Programming Menus
PressKeypad
Number
Menu Option
To
4
Manual Lock:ON/OFF
Lock your phone to prevent
unauthorized use. You must enter a
password to unlock it.
Even with the manual lock ON, you
can reach emergency help by
pressing and holding the 9wxyz key.
5
Auto Lock:ON/OFF
Automatically lock your phone each
time it is powered off to prevent
unauthorized use.
6
Auto Answer:ON/OFF
Turn ON or OFF automatic answering
of incoming phone calls after 1-4
rings.
10
Last Call Timer
Display the duration of the most
recent phone call.
11
Display Timer:ON/OFF
Turn ON or OFF automatic display of
the Last Call Timer at the end of each
phone call.
12
Reset Timer
Display cumulative airtime of all
phone calls since the last time the
timer was reset.
13
Total Timer
Display cumulative airtime of all
phone calls.
14
1 Minute Beep:ON/OFF
Automatically signal each minute of
elapsed phone airtime with an
audible beep.
20
Phone/Prvt List
Add phone and private numbers in
one procedure. See “Combined
Phone Number and Private ID List
Programming” on page 14.
21
Phone List Edit
Edit or erase up to 100 frequently
called phone numbers and
associated names. See “Editing and
Erasing Phone List Entries” on
page 16.
57
i500plus User’s Guide
PressKeypad
Number
Menu Option
To
22
Prvt ID List Edit
Edit or erase up to 100 Private
numbers and associated names. See
“Editing and Erasing Private ID List
Entries” on page 17.
23
Talkgrp List Program
Add, edit, or erase numbers and
associated names for up to 10 preprogrammed talkgroups. See
“Adding and Storing a Talkgroup” on
page 52.
24
Area List Program
Add, edit, or erase numbers and
associated names for up to 50
targeted areas.
30
Ringer Volume
Set the ringer volume using the
volume control keys, or lower the
volume to silence the ringer.
31
Set Ring Style
Select a distinct ring style for
incoming phone calls.
32
Mail Volume
Set the volume of incoming pages,
Voice Mail, and Net alert tones
(future availability) using the volume
control keys. Or lower the volume to
silence the mail alert tones.
33
Earpiece Volume
Set the default earpiece volume
using the volume control keys.
34
Keypad Volume
Set the volume of the keypad tones
using the volume control keys, or to
silence the keypad tones.
35
Speaker Volume
Temporarily adjust the Private/Group
speaker volume for noisy
environments.
36
Spkr Vol Set Tone
Turn the speaker volume set tones
ON or OFF.
58
Programming Menus
PressKeypad
Number
Menu Option
To
38
Silent Group
Silence all incoming Group Call
alerts and voice activity. When set,
your screen displays the message,
“Group-Silent”. See “Group-Silent
Programming” on page 52.
40
Change Passcode
Change your secret 4-digit password
from the initial setting 0000.
60
Set Baud Rate
Set the modem baud rate between
the phone and the PC. See Nextel
Online Dial-up Services User’s
Guide.
61
Data Ring Volume
Set the default data ringer volume
using the volume control buttons.
See Nextel Online Dial-up Services
User’s Guide.
62
Pgm Data #
View your circuit data number. See
Nextel Online Dial-up Services
User’s Guide.
63
IP Address
View the Internet Protocol (IP)
Address-1 for your browser, as
programmed in your phone.
If your phone is cabled to a
computer, view IP Address-2, the
stored IP address of your computer.
Use the scroll keys to view either
one. (Future availability)
64
Reset KBytes Tx/Rx
View the number of kilobytes sent
and received for packet data.
(Future availability)
65
Lines per Screen
For message mail, select 4 lines, 12
characters or 6 lines, 16 characters.
70
Language
Select one of four languages for your
display text. The default is English.
See “Changing the Display
Language” on page 8.
59
i500plus User’s Guide
NOTE:
Option
Number
60
Do not try to program menus 41 through 51 as you
could permanently damage your phone. They are for
Nextel Customer Care use only and should never be
programmed by customers.
Menu Option
Function
41
Feature Reset
Returns all feature settings to
their original defaults.
42
Master Clear
Performs Feature Reset and
erases all stored lists.
43
Master Reset
Resets the phone’s identification
number.
44
Change Service
Key
Changes or resets the fraud
prevention service key.
50
NAM
Selects alternate Numeric
Assignment Module (NAM).
51
Net ID
Edits the pre-programmed
Network number list and select
roaming options.
Accessories
ACCESSORIES
Batteries
NOTES:
•
For best results, charge the batteries within the
temperature range of 10oC to 40oC (50oF to
104o).
•
Prolonged charging is not recommended. See
Table 6 on page 61 for battery charging
guidelines.
Charging the Battery
To get the maximum use from the battery, charge it for at least 10
hours before you use it for the first time. See Table 6 on page 61 for
battery charging times. After the initial charging, the battery can be
charged more quickly.
Attach the Charger to the i500plus via the Side Charging Jack, and
plug the charger into an electrical outlet.
Table 6: Battery Charging Times
Charging Time to 90%:
Motorola Battery
Kit Number
Description
Chemistry
Standard
Travel
Charger
Rapid
Charger
NTN1699
Standard NiMH
5 hours
75 minutes
Battery Operating Instructions
•
Extreme temperatures will degrade battery performance. Do not
store your battery where temperatures exceed 60°C (140°F) or
fall below -20°C (4°F).
•
The battery capacity will be degraded if stored for long periods
while fully charged. If long term storage is required, store at half
capacity.
•
For optimal battery life, use a Motorola iDEN approved NiMH
Charger with your Motorola iDEN NiMH battery. Other chargers
may not fully charge your NiMH or may yield reduced number of
charge cycles.
61
i500plus User’s Guide
Travel Chargers
Using a Travel Charger, you can charge a battery from an electrical
outlet.
You can use:
• The SPN4474 Standard Travel Charger
•
The NTN1700 Rapid Travel Charger with U.S. adapter plug.
Using Travel Chargers
MAEPF-26735-O
Standard Travel Charger
Rapid Travel Charger
Figure 1. Using the Travel Chargers
Using the Standard Travel Charger (110V)
1.
2.
Insert the Standard Travel Charger’s power supply plug into an
electrical outlet (110V U.S.).
Insert the Charger’s DC plug into the Side Charging Jack on
your i500plus.
Using the Rapid Travel Charger (110V/220V/240V)
1.
2.
3.
4.
Insert the wall plug adapter into the Rapid Travel Charger’s
power supply.
Insert the Charger’s power supply into an electrical outlet.
Insert the DC plug into the Side Charging Jack of your i500plus.
The power light (green LED) turns on when the Rapid Travel
Charger is receiving power.
Rapid Travel Charger Operating Specifications
Input voltage range: 110V/220V/240V.
Operating temperature range: 0°C to +50°C.
62
Accessories
Standard Travel Charger Operating Specifications
Input voltage range: 110V - U.S.
Operating temperature range: 0°C to +50°C.
Cigarette Lighter Adapter
The NTN1702 Cigarette Lighter Adapter enables in-vehicle
communications by charging the NiMH battery and providing power
to your i500plus.
The power light (green LED) will light when the Cigarette Lighter
Adapter is receiving power.
Using the Cigarette Lighter Adapter
To cigarette lighter receptacle
To i500plus
Figure 2. Using the Cigarette Lighter Adapter
1.
Insert the Cigarette Lighter Adapter’s DC plug into the Side
Charging Jack of your i500plus. Push firmly until the plug rests
securely in the Side Charging Jack.
2. Remove the vehicle’s cigarette lighter plug (if one exists) from
the cigarette lighter receptacle.
3. Plug the Cigarette Lighter Adapter into the cigarette lighter
receptacle. The power light (green LED) will turn on.
While your i500plus is attached to the Cigarette Lighter Adapter, you
can leave the phone off, turn it on, or use it. For best charging results,
leave it off.
63
i500plus User’s Guide
Removing the Cigarette Lighter Adapter
1.
2.
Unplug the Cigarette Lighter Adapter from the vehicle’s cigarette
lighter receptacle.
Gently pull the plug from the Side Charging Jack of your
i500plus.
Cigarette Lighter Adapter Operating Specifications
Operating voltage range: 10.8 - 33.0 Vdc.
Operating temperature range: -30°C to +60°C.
64
Accessories
Desktop Dual-Pocket Charger
The NTN1701 Desktop Dual-Pocket Charger charges Motorola
authorized batteries, as listed on page 61, for the i500plus.
NOTE:
The Desktop Dual-Pocket Charger should only be
powered by the included Rapid Power Supply. The
Charger will flash both LEDs red if the Standard Travel
Charger is attached.
Charging a Battery
Rear pocket
LED indicators
Front pocket
Pin connector
Power supply cord receptacle (DC jack)
MAEPF-26698-O
Data cable receptacle
(See Nextel Online Dial-up Services User’s Guide)
Figure 3. Desktop Dual-Pocket Charger
1.
2.
3.
Insert the power supply’s DC jack plug into the DC jack
receptacle on the back of the Charger. Use only with the
Motorola rapid charger included with your Desktop Charger
package.
Plug the power supply end of the power-supply cord into any
standard AC outlet. The Charger performs a quick power-up selftest, during which both LED indicators flash green once to
indicate a successful power-up.
Attach a battery to your Nextel phone. Place the accessory and
data cable connector on your i500plus onto the pin connector,
located in the charger’s front pocket.
65
i500plus User’s Guide
Adding and Removing a Battery from the Rear Pocket
REMOVE
INSERT
2
1
1
Figure 4. Adding and Removing a Battery from the Rear Pocket
1.
Insert the Battery with the Motorola label facing forward and the
(+ and -) symbols pointing downward.
To remove the Battery, pull it forward, then up and out of the
Charger.
2.
NOTE:
If a battery is in the rear pocket...
and the i500plus with a battery is inserted into the front
pocket, the battery in the front pocket will charge to full
capacity before the battery in the rear pocket is charged.
The LED for the rear pocket flashes yellow, indicating
that its battery is waiting to be charged.
To remove the battery from the rear pocket, hold the base
of the Charger and pull the battery forward then straight
up.
Desktop Charger Status
The Charger displays the battery’s charge status. The indicator will
show one of the following:
solid red =1-30%; solid yellow =31-60%; flashing green =61-90%;
solid green =91-100%.
Desktop Charger Troubleshooting
If the battery is not charging and there is:
A flashing yellow indicator • The flashing yellow LED is used to indicate that the pocket is
in a wait state.
66
Accessories
• If a battery is in the rear pocket, the rear pocket’s LED continues to flash yellow until the battery in the front pocket is more
than 90% charged (front pocket’s LED is solid green). This is
normal operation.
• To protect your battery’s life expectancy, the Charger does not
rapid charge a battery when its temperature is below 5oC
(41oF) or above 45oC (113oF).
No LED indication • Check that the i500plus with battery, or a battery alone, is
inserted correctly.
• Make sure that the power supply is plugged into an appropriate
AC outlet and that the connector is properly seated.
• Rear pocket only: Remove the battery from the Charger. Use an
ordinary pencil eraser to clean the three metal contacts on the
battery and then place the battery in the Charger.
• If the LED indicator remains turned OFF, the battery may be
defective and should be replaced.
A flashing red indicator • Remove the battery from the Charger. Use an ordinary pencil
eraser to clean the metal contacts on the battery and then place
the battery into the Charger.
• If the LED indicator continues to flash red, the battery may be
defective and should be replaced.
• If both LEDs flash red, this indicates that the incorrect power
supply is plugged in.
67
i500plus User’s Guide
Audio Adapter
The Audio Adapter connects an earpiece microphone or headset to
your i500plus for privacy and hands-free operation.
The Audio Adapter fits onto the bottom of the i500plus and provides a
standard 2.5mm jack connection for an earpiece microphone or
headset.
The following accessories are available:
• Earpiece with Microphone NTN9128
• Headset with Boom Microphone NTN9129
• Lightweight Headset with Microphone NTN9130
• Audio Adapter NTN 9135
Using the Audio Adapter
Audio Adapter
Connector
Button
2.5mm jack
Figure 1. Using the Audio Adapter
1.
2.
Hold the phone and the Audio Adapter facing you so that you see
the Motorola logo on the adapter.
Insert the Audio Adapter’s connector into the i500plus Accessory
and Data Cable Connector. You will hear the connector snap into
place.
Attaching/Detaching the Earpiece Microphone or
Headset
1.
2.
68
Insert the 2.5mm plug of the earpiece microphone or headset
cord into the jack of the Audio Adapter.
Pull on the plug, not the cord, to remove the earpiece
microphone.
Accessories
Removing the Audio Adapter
1.
2.
Press the button on the front of the Audio Adapter. The button
displays the Motorola logo.
Pull the Audio Adapter from the i500plus.
Dash Mount Holder
The NTN1709 Dash Mount Holder provides a convenient holder for
your i500plus. The Dash Mount Holder can be installed either
horizontally or vertically.
Important! Do not place the dash mount holder over the air bag
or in the air bag deployment area. For more information, see “For
Vehicles Equipped with an Air Bag” on page 83.
Figure 2. Installing the Dash Mount Holder
Using the Dash Mount Holder
1.
2.
Mount the Dash Mount Holder to the dash of your vehicle by
securing the four self-tapping screws to the base of the Holder.
Or, for a semi-permanent installation, use the included adhesive
strip.
Snap your phone securely into the holder.
69
i500plus User’s Guide
Swivel Belt Clip
The NTN1704 Swivel Belt Clip provides a convenient means by
which to carry your i500plus with you.
Swivel Belt Clip
Holder
Figure 3. Using the Swivel Belt Clip
1.
2.
3.
4.
Attach the Swivel Belt Clip to your belt.
Insert your i500plus into the belt clip holder and attach the holder
to the Swivel Belt Clip.
To remove your i500plus from the holder, push the holder tab
inward while pulling the phone outward.
To remove your i500plus and the holder from the Swivel Belt
Clip, push down on the button on top of the Swivel Belt Clip and
lift the holder out.
Leather Carry Case
The Leather Carry Case NTN1714 protects your i500plus while on
the go. Its leather belt clip attaches easily to your belt or purse. The
front of the Carry Case is a clear plastic cover which enables you to
use your i500plus without removing it from its case.
The Leather Carry Case accommodates most i500plus accessories,
including Travel Chargers, audio accessories, vehicle accessories, and
data accessories (See Nextel Online Dial-up Services User’s Guide.).
70
Accessories
Hands-Free Car Kit
IMPORTANT! The Hands-Free Car Kit is also a charger. Therefore, DO NOT operate this kit and the Cigarette Lighter Adapter
at the same time.
The NTN1703 Hands-Free Car Kit enables in-vehicle
communications by providing a built-in speaker, a power supply for
the phone’s internal battery charger, hands-free visor microphone,
Dash Mount Holder, and power to the phone.
An external Push-To-Talk (PTT) switch is also included. When the
phone is turned off, the Hands-Free Car Kit charges the Standard
battery in 75 minutes to 90% capacity. Charging time will be longer if
the phone is operational during charge time.
Using the Hands-Free Car Kit
Cigarette
Lighter
Receptacle
Remote
PTT
i 500 plus
Visor
Microphone
500 plus
MENU
Mode
1
2 abc
4 ghi
5
7pqrs
8 tuv
jkl
Cigarette
Lighter
Adapter
3
def
6 mno
9wxyz
Speaker
0
next
Accessory
Connector
Figure 4. Using the Hands-Free Car Kit
1.
2.
While holding the i500plus with its front toward you, insert the
accessory connector (Motorola logo facing you) into the
accessory and data cable connector until it clicks into place.
Remove the vehicle’s cigarette lighter from the cigarette lighter
receptacle.
71
i500plus User’s Guide
3.
Plug the Hands-Free Car Kit’s cigarette lighter adapter into the
cigarette lighter receptacle. The power light (green LED) will
come on.
Selecting the correct position for the hands-free visor
microphone is vital for the performance of the hands-free
circuitry. It is recommended that the microphone be mounted
either on the sun visor directly above (and facing) the driver, or
on the headliner, just above (and facing) the driver.
4.
The visor microphone:
• Should NOT be located within 12 inches of the speaker box.
• Should never be mounted near the vehicle’s window, or in a
spot where the road and ambient noise are substantially high.
• Should be mounted so that it does not come into contact with
the airbag, or interfere with airbag deployment.
5.
6.
Turn on your i500plus.
Adjust the speaker volume using the volume control buttons on
your i500plus.
To remove the i500plus:
1.
Push the Motorola logo button on the accessory connector and
remove the connector from the phone.
NOTE:
72
The i500plus should only be used with a Hands-Free Car
Kit that has a gray button on the accessory connector. The
use of any other hands-free car kit will result in an
“incompatible accessory” message on the phone’s
display.
Other Useful Information
OTHER USEFUL INFORMATION
Frequently Asked Questions
Q. Which services or calling features follow me when I travel?
A. All digital cellular calling services, including Voice Mail, Paging
and related features follow you no matter where you use your phone
on the Nextel National Network. Nextel Direct Connect can be used
only in your local market.
Q. What number is dialed to reach me when I’m traveling on the
Nextel National Network?
A. Every Nextel subscriber gets a regular 10-digit Personal Telephone
Number — a 3-digit area code, plus a 7-digit local number. This
number is used just like any phone number. And it doesn’t matter
where you’re traveling on the Nextel National Network...you’ll get
the call. However, if you are traveling long distance and someone
calls you from your home market using only your 7-digit number, you
will be charged long distance for the call.
Q. How are calls on the Nextel National Network priced?
A. Local calls are priced according to your home market rates, no
matter where you are on the Nextel National Network. For long
distance calls, you are charged a flat rate per minute, no matter where
you call in the U.S. There are no roaming charges associated with any
digital calls made while traveling, and there are no incremental access
fees to pay for use of the network.
Q. If I live in Chicago, travel to Denver and make a local call
there, how will that call be priced?
A. Local is always local with Nextel! You will be charged local rates,
because a local call placed in Denver is a local call, regardless of
where your home market is located.
Q. What do I do if I have additional questions or my phone
breaks?
A. Call Nextel Customer Care at 1-800-639-6111 or dial 611 on your
Nextel phone.
However, if you are having problems with your i500plus, whenever
possible, call Customer Care from another phone as you may be asked
to go through steps to correct the problem on your phone.
73
i500plus User’s Guide
Nextel Customer Care
Relax! Nextel Customer Care is here to help. There are lots of features
packed into your Nextel service...and into your i500plus phone. But
don’t worry. If, after reading this guide, you still have questions about
coverage, billing, Nextel Direct Connect or any other service or
feature, call us.
We’ll be happy to give you help, explanations and anything else you
need to enjoy your Nextel service as soon as possible!
Before you call Nextel Customer Care for service or to resolve an
issue, be sure to have your IMEI number and your model number
ready. These numbers are located behind the battery on the back of
your Nextel phone. You’ll want to record these numbers, and keep
them handy, so that you can replace the battery prior to making your
call.
74
Other Useful Information
Understanding Status Messages
You may receive status messages under certain conditions. Before
contacting your carrier, note the message, numeric code, and the
conditions under which it appeared. Table 7 on page 75 lists and
describes the status messages.
Table 7: Status Messages
Status Messages
Message Description
Number Not in Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, outof-range, or turned OFF. Please try again later.
User Not Authorized
The party that you called has not purchased
this service.
Please Try Later
This service is temporarily not available.
Please try again later.
User Busy in Private
The phone that you called is busy in a Private
call.
User Busy in Data
The phone that you called is busy with Nextel
Online Service.
Service Restricted
This service was restricted by your service
provider or it was not purchased.
Service Not Available
This feature is not available on the current
network.
System Busy Try Later
The system is experiencing heavy traffic.
Please try again later.
Service Conflict
This service cannot be enabled because an
incompatible service has already been turned
ON.
Please Try Again
An error occurred. Note the error code and try
again.
Self Check Error
A fault was detected with your Nextel phone. If
this error recurs, note the error code and
contact Nextel Customer Care.
Self Check Fail
An operational fault was detected with your
phone. Note the numeric code, turn your
Nextel phone off, and contact Nextel Customer
Care.
75
i500plus User’s Guide
Terms and Conditions of Service
TERMS AND CONDITIONS OF SERVICE: Before calling the
Nextel Customer Service Activation Number contained in these
materials, you (“Customer”) must read and agree to the following
terms and conditions of Nextel wireless telephone service (“Service”).
By calling to activate service, Customer applies and subscribes for
Services provided by Nextel (the “Company”) and confirms that
Customer has read, understands, agrees to and accepts the terms and
conditions stated herein. Customer understands that Company will
rely upon the information provided by Customer including credit
information, in making a decision to provide Services. Customer
understands that Company may request and verify Customer’s bank
references and perform a credit history check utilizing standard
commercial credit reference services in connection with Company’s
review of the Customer’s credit worthiness. Customer understands
that a security deposit or air time usage limit may be required.
1. USE OF SERVICE — Customer must comply with all FCC rules
and regulations. Customer will not use the Service for any unlawful
purpose. Customer will not use the Service in aircraft.
2. CREDIT APPLICATION — This Agreement shall be contingent
upon Company’s approval of Customer’s credit. Company may
require Customer to update credit information from time to time.
Customer warrants and represents that all credit information furnished
is complete, accurate and true. If Company subsequently determines
that any statements regarding Customer’s credit are false, incomplete
or inaccurate, Company may declare Customer to be in default and
may exercise any remedies it has under these Terms and Conditions of
Service and at law or in equity.
3. CUSTOMER RADIO EQUIPMENT — Company is not
responsible for the installation, operation, quality of transmission or
maintenance of the equipment. Company reserves the right to change
or remove assigned codes and/or telephone numbers when such
change is reasonably necessary in the conduct of its business.
Customer does not have any proprietary interest in such codes or
telephone numbers. Federal and state laws make it illegal for third
parties to listen in on service, however complete privacy cannot be
guaranteed.
4. SECURITY DEPOSITS — Company has the right, in its sole
discretion, to require Customer to make a deposit to guarantee
payment of Service charges. Customer grants Company a security
interest in such deposits, to secure the payment of all sums due
thereunder as well as the performance of all other obligations
Customer may have to the Company whether now existing or
hereafter arising. Upon termination of Service, Company may apply
the deposit against any outstanding Service charges of Customer or
any other amount owed to Company. Company reserves the right to
interrupt services if service appears to have excessive charges or any
unusual calling patterns are observed on Customer’s account.
76
Other Useful Information
Such interruption may be done to protect Customer or Company as
the Company determines in its sole discretion.
5. RATES, CHARGES AND PAYMENTS — Company shall issue
invoices for Service on a monthly basis which are due and payable
upon receipt. Monthly Access Charges shall be invoiced in advance.
Airtime and long-distance charges shall be invoiced in arrears.
Customer is responsible to pay Company on a timely basis, for
charges for Service payments as set forth on the Company’s thencurrent rate plans, and any modifications thereto. Customer
acknowledges that chargeable time for telephone calls originated by a
unit begins when a connection is established with Company facilities.
Customer accepts responsibility for Airtime charges from invoicing
telephone calls to its mobile unit from the time that Customer
responds to the call. If Customer disputes any Service charges,
Customer must pay entire amount set forth in the invoice by the due
date and submit a written explanation within forty-five (45) days from
the date on the invoice.
If Company determines that an error was made on Customer’s
invoice, Company shall credit Customer’s account in the amount of
the error. If Customer does not pay the amount in dispute, Company
may exercise any remedies it may have for non-payment of Service
charges. Company reserves the right to modify any and all elements
of the Service charges at any time. Payments which are not received
within thirty (30) days from the day of the invoice shall be subject to
late payment charges. If Customer does not make payments, such
failure shall be a default and Company shall be entitled to exercise
any remedies it may have under these Terms and Conditions of
Service or at law or in equity.
6. NONPAYMENT/BREACH — A late payment charge of 1.5% (or
the maximum interest rate permitted by law) per month, may be
applied to Customer’s account if monthly invoices are not paid by the
due date. The later payment charge is applied to the total unpaid
balance due and outstanding. The late payment charge is for costs
related to the non-timely payment and shall be deemed an interest
payment. A charge of $25.00 will be made by Company for any check
or negotiable instrument tendered by Customer and returned unpaid
by a financial institution for any reason. Company may demand
payment by money order, cashier’s check or similarly secure form of
payment, at Company’s discretion. If Company obtains the service of
a collection or repossession agency or an attorney to assist the
Company in remedying Customer’s breach of any payment
obligations, Customer shall be liable for this expense. Customer
understands that in the event of nonpayment of charges or any other
breach of these Terms and Conditions of Service in addition to any
other remedies the Company may have, Company may temporarily or
permanently terminate Service to Customer. If Company disconnects
the Service, Customer shall be liable to pay a re-connect charge of
$25.00 per unit, in addition to the outstanding Service charges before
the Company will reactivate Service. Company reserves the right to
modify the terms of service as a precondition to reactivating service.
77
i500plus User’s Guide
7. TAXES — Customer is responsible for all federal, state and local
taxes for fees which are computed in accordance with the appropriate
tax laws for Services.
8. LIMITATION AND CONDITION OF LIABILITY/INDEMNITY
— The Company’s sole liability for Service disruption, whether
caused by the negligence of the Company or otherwise, is limited to a
credit allowance not exceeding an amount equal to the proportionate
charge to the Customer for the period of Service disruption. In no
event is the company or lessor liable for actual consequential or
special damages caused by its negligence or otherwise nor for
economic loss, personal injuries or property damages sustained by
customer or any third parties. Customer agrees to indemnify, defend
and hold Company harmless from any Customer violations of FCC
rules and regulations or Customer violation of any statutes, ordinances
or laws of any local, state or federal public authority.
9. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER
EMERGENCY CALLS — The Service provider hereunder does not
interact with 911 and other emergency services in the same manner as
land line telephone service. Depending on the circumstances of a
particular call, the Service provided hereunder may not be able to
identify your location to emergency services and may not always be
connected to the appropriate emergency services provider. Customer
agrees to hold company harmless against any and all claims, demands,
actions or causes of action (including all actions by third parties)
arising out of the use or attempted use of the company’s service to
access 911 or other emergency services.
10. NO WARRANTY (SERVICE) — Company makes no warranties,
express or implied, including without limitation, any implied warranty
of merchantability or fitness for a particular purpose to customer in
connection with its use of the service. In no event shall company be
liable for incidental or consequential damages to the full extent the
same may be disclaimed by law.
Customer acknowledges that service interruptions will occur from
time to time and agrees to hold company harmless for all such
interruptions.
11. NO WARRANTY (EQUIPMENT) — Company makes no
warranties or representations of any kind, statutory, expressed or
implied, to customer or any other purchaser of equipment activated on
the service. Without limiting the foregoing, company specifically
makes no express or implied warranties of merchantability or fitness
for a particular purpose. Customer hereby waives all other warranties,
guarantees, conditions or liabilities, express or implied, arising by law
or otherwise. In no event shall company be liable for consequential,
special or incidental damages, whether or not occasioned by company
negligence and including, without limitation, liability for any loss or
damage resulting from the interruption or failure in the operation of
any equipment activated on the service. There are no warranties which
extend beyond the description contained herein. Customer assumes
the entire risk as to the quality and performance of the equipment.
78
Other Useful Information
If the equipment proves defective, the costs of all necessary servicing
and repair will be borne by the customer.
12. NEXTEL BUSINESS NETWORKS -- There is no group call
available on the Nextel Business Networks. There is no pooling of
Nextel Direct Connect minutes between companies on the Nextel
business networks. It is possible that participants on the Nextel
Business Network could determine the private identification numbers
of customer’s units and be able to private call those units. It is also
possible that users of customer units could determine the private
identification numbers of other Nextel Business Network participants
and private call them.
©1999 Nextel Communications, Inc. All rights reserved. Nextel, the
Nextel logo, Nextel Direct Connect, and Nextel Business Networks
are trademarks and/or service marks of Nextel Communications, Inc.
, Motorola, i500plus and Call Alert, IBM and Microsoft are trademarks; and iDEN
is a registered trademarks of Motorola, Inc.
®Reg. U.S. Pat. & Tm. Off.
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i500plus User’s Guide
SAFETY AND GENERAL
INFORMATION
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.
For the Safe and Efficient Operation of Your Radio,
Observe these Guidelines:
Your radio product contains a transmitter and a receiver. When it is
ON, it receives and transmits radio frequency (RF) energy. The radio
operates in the frequency range of 806 MHz to 870 MHz and employs
digital modulation techniques. When you communicate with your
radio product, the system handling your call controls the power level
at which your radio product transmits. The output power level
typically may vary over a range from 0.00024 watts to 0.6 watts.
Exposure To Radio Frequency Energy
Your Motorola Radio Product is designed to comply with the
following national and international standards and guidelines
regarding exposure of human beings to radio frequency
electromagnetic energy:
• United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J
•
American National Standards Institute (ANSI) IEEE. C95. 11992
•
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
•
National Radiological Protection Board of the United Kingdom,
GS 11, 1988
•
Verband Deutscher Elektrotechniker (VDE) DIN-0848
•
Department of Health and Welfare Canada. Safety Code 6
To assure optimal radio product performance and make sure human
exposure to radio frequency electromagnetic energy is within the
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Safety and General Information
guidelines set forth in the above standards, always adhere to the
following procedures:
When placing or receiving a phone call, or using the group and private
call functions with a Group/Private Speaker OFF (muted speaker icon
visible in the display), hold your radio product as you would a
telephone. Speak directly into the microphone and position the
antenna up and over your shoulder.
When using your radio product as a traditional
two-way radio while making group or private
calls with the Group/Private Speaker ON (no
speaker icon visible in the display), hold the
radio product in a vertical position with the
microphone one to two inches (2.5 to 5 cm)
away from the lips.
For body-worn operation, with or without an
earpiece or any other accessory, the antenna
should be kept at least one inch (2.5 cm) from the body when
transmitting. A carry holder with a belt clip is provided with the radio
product for body-worn use.
When using any data feature of the radio product, with or without an
accessory cable, position the antenna of the radio product at least one
inch (2.5 cm) away from the body.
DO NOT hold the antenna when the radio is “IN USE”. Holding the
antenna affects call quality and may cause the radio product to operate
at a higher power level than needed.
Interference to Medical and Personal Electronic
Devices
Most electronic equipment is shielded from RF energy. However,
certain equipment may not be shielded against the RF signals from
your radio product.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 cm) be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations of
Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the radio product more than six inches from the
pacemaker when the radio product is turned ON.
•
Not carry the radio product in a breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn the radio product OFF immediately if you have any reason
to suspect that interference is taking place.
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i500plus User’s Guide
Hearing Aids
Some radio products may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded
from external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your radio product OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive to
external RF energy.
Interference to Other Electronic Devices
RF energy may affect improperly installed or inadequately shielded
electronic operating and entertainment systems in motor vehicles.
Check with the manufacturer or representative to determine if these
systems are adequately shielded from external RF energy. Also check
with the manufacturer of any equipment that has been added to the
vehicle.
Turn your radio product OFF before boarding any aircraft to prevent
possible interference to aircraft systems. Regulations of the United
States Federal Communications Commission prohibit use when the
plane is airborne. The United States Department of Transportation
regulations require you have permission from a crew member to use
your radio product while the plane is on the ground.
Safety and General
Use While Driving
Check the laws and regulations on the use of wireless telephones in
the area where you drive. Always obey them.
When using the radio product while driving, please:
•
•
•
82
Give full attention to driving and to the road
Use hands-free operation, if available
Pull off the road and park before making or answering a call if
driving conditions so require.
Safety and General Information
!
OPERATIONAL
WARNINGS
WARNING
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn off your radio product when you are in any area with a
potentially explosive atmosphere, unless it is a radio product type
especially qualified for use in such areas (for example, Factory
Mutual Approved). Sparks in a potentially explosive atmosphere
can cause an explosion or fire resulting in bodily injury, or even
death.
Note: The areas with potentially explosive atmospheres referred to
above include fueling areas such as: below decks on boats; fuel or
chemical transfer or storage facilities; areas where the air contains
chemicals or particles such as grain, dust or metal powders; and
any other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive atmospheres
are often, but not always posted.
Batteries
Do not replace or charge batteries in a potentially explosive
atmosphere. Contact sparking may occur while installing or
removing batteries and cause an explosion.
BLASTING CAPS AND AREAS
To avoid possible interference with blasting operations, turn off
your radio product when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio”. Obey all
signs and instructions.
FOR VEHICLES EQUIPPED WITH AN AIR BAG
Do NOT place objects, including both installed and portable
wireless equipment, in the area over the air bag or in the air bag
deployment area. An air bag inflates with great force. If in-vehicle
wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
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i500plus User’s Guide
!
OPERATIONAL
C a u t i o n CAUTIONS
DAMAGED ANTENNAS
Do not use any portable radio product that has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor
burn can result.
BATTERIES
All batteries can cause property damage and/or bodily injury such
as burns if a conductive material such as jewelry, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
Cleaning Instructions
Clean the external surfaces of the radio product with a damp cloth,
using a mild solution of dishwashing detergent and water. Some
household cleaners may contain chemicals that could seriously
damage the radio product. Avoid the use of any petroleum-based
solvent cleaners. Also, avoid applying liquids directly on the radio
product.
Antenna Considerations
Use only the supplied or an approved antenna. Unauthorized
antennas, modifications, or attachments could impair call quality,
damage the radio product, or result in violation of local agency
regulations.
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Accessory Safety Information
Accessory Safety Information
IMPORTANT:
SAVE THESE ACCESSORY SAFETY INSTRUCTIONS
• Before using any battery or battery charger, read all the
instructions for and cautionary markings on (1) the battery, (2)
the battery charger, which may include a separate wall-mounted
power supply or transformer, and (3) the radio product using the
battery.
•
Do not expose any battery charger to water, rain, or snow as they
are designed for indoor or in-vehicle use only.
•
Since a battery charger is designed for indoor or in-vehicle use
only, do not expose a battery charger to water, rain, or snow.
!
WARNING
To reduce the risk of injury, charge only the
rechargeable batteries listed in the
Accessories section of this manual. Other
types of batteries may burst, causing
personal injury and damage.
•
To reduce the risk of damage to the cord or plug, pull by the plug
rather than the cord when you disconnect the battery charger
from the power source outlet.
•
Do not operate any battery charger with a damaged cord or plug replace them immediately.
•
Battery chargers may become warm during operation, but not
hot. If it becomes hot to the touch, unplug it from the power
outlet immediately and discontinue its use.
•
Use of a non-recommended attachment to a battery charger may
result in a risk of fire, electric shock, or injury to persons.
•
Make sure the battery charger power cord is located so that it will
not be stepped on, tripped over, or subjected to damage or stress.
•
An extension cord should not be used with any battery charger
unless absolutely necessary. Use of an improper extension cord
could result in a risk of fire and electric shock. If an extension
cord must be used, make sure that:
❒
❒
The pins on the plug of the extension cord are the same
number, size, and shape as those on the plug of the
charger.
The extension cord is properly wired and in good
electrical condition.
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i500plus User’s Guide
❒
•
The cord size is 18AWG for lengths up to 100 feet and
16AWG for lengths up to 150 feet.
Do not operate any battery charger if it has received a sharp blow,
has been dropped, or has been damaged in any way; take it to a
qualified service technician.
•
Do not disassemble a battery charger; take it to a qualified service
technician when service or repair is required. Incorrect
reassembly may result in a risk of electric shock or fire.
•
Maximum ambient temperature around the power supply or
transformer of any battery charger should not exceed 40°C
(104°F).
•
The output power from the power supply or transformer must not
exceed the rating given on the Desktop Dual-Pocket Charger.
•
The disconnection from the line voltage is made by unplugging
the power supply from the AC receptacle.
•
To reduce risk of electric shock, unplug any battery charger from
the outlet before attempting any maintenance or cleaning.
•
For optimum charging performance, turn off the radio product
while charging it in any battery charger.
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Owner’s Information
OWNER’S INFORMATION
Mobile Equipment Identifier (IMEI)
_____________________________
Own Phone Number
_____________________________
Own Private ID
_____________________________
Date Purchased
______________
Sales Representative Telephone Number
_______________________
Customer Care Number
1-800-639-6111
87