For Disklavier Mark IV Users
powered by RemoteLive™
User’s Guide
This service is available for U.S. customers only.
Ver.1.03 (4/24/2013)
Table of Contents
Introduction��������������������������������������������������������������������������������������������������������������4
Names of Parts and Their Functions�������������������������������������������������������������4
Media Center (Front)���������������������������������������������������������������������������������������4
Media Center (Bottom)������������������������������������������������������������������������������������5
I/O Center (Front)���������������������������������������������������������������������������������������������6
I/O Center (Side)����������������������������������������������������������������������������������������������7
Pocket Controller����������������������������������������������������������������������������������������������8
Connection Diagram (Basic)������������������������������������������������������������������������������9
Connecting the Disklavier to the Internet�����������������������������������������������������9
Preparation��������������������������������������������������������������������������������������������������������9
Connecting the I/O Center to the Internet����������������������������������������������������9
Notes on Network Security���������������������������������������������������������������������������10
Watching on Your Computer�������������������������������������������������������������������������11
Watching on Your TV���������������������������������������������������������������������������������������12
Preparation�������������������������������������������������������������������������������������������������������������13
Operating PRC-100 (Pocket Controller)������������������������������������������������������13
Tapping with the Stylus Pen�������������������������������������������������������������������������13
Pressing Buttons��������������������������������������������������������������������������������������������13
Turning on Your Disklavier�����������������������������������������������������������������������������14
Registration��������������������������������������������������������������������������������������������������������15
Updating Your Disklavier��������������������������������������������������������������������������������16
Updating PRC-100 (Pocket Controller) ������������������������������������������������������18
Logging into Your Account����������������������������������������������������������������������������20
Entering Characters���������������������������������������������������������������������������������������23
Activating DisklavierTV�������������������������������������������������������������������������������������24
Receiving Test���������������������������������������������������������������������������������������������������24
Viewing Live Broadcast or On-demand Content��������������������������������������26
Adjustments�����������������������������������������������������������������������������������������������������������28
Adjusting the Main Volume����������������������������������������������������������������������������28
Adjusting the Audio Volume Balance����������������������������������������������������������28
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
2
Table of Contents 
Connection Diagram (Advanced)�������������������������������������������������������������������29
Watching on Your Computer with External Speakers����������������������������29
Watching on Your TV with External Speakers������������������������������������������30
Watching Video with High Quality Audio and External Monitor����������31
Appendix������������������������������������������������������������������������������������������������������������������32
Windows 7 and 8 Audio Considerations����������������������������������������������������32
Adjusting the Delay������������������������������������������������������������������������������������������33
Adjusting the Delay of the Piano Playback and Audio�����������������������������33
Adjusting the Delay of the Piano Playback������������������������������������������������34
Adjusting the Depth of the Sustain Pedal��������������������������������������������������35
Network Diagnostics����������������������������������������������������������������������������������������36
Checking the Broadcast Information�����������������������������������������������������������38
Checking the Error History�����������������������������������������������������������������������������39
Troubleshooting����������������������������������������������������������������������������������������������������40
Error Messages����������������������������������������������������������������������������������������������40
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
3
Introduction
Names of Parts and Their Functions
■■Media Center (Front)
1
2
4
3
5
6
7
Note: The location of each
unit differs depending
on the model.
12
1
2
3
11
10
STANDBY/ON button
Pressing the button turns the Disklavier
on or puts it in Standby mode.
Holding down the button shuts down the
Disklavier.
QUIET button
Activates the Quiet Mode.
Source Select buttons
Starts or stops playback of the songs
stored in the corresponding library/
medium.
User
: Selects the User Library.
PianoSoft :Selects the PianoSoft
Library.
CD
: Selects the loaded CD.
FD
:Selects the loaded floppy
disk.
8
9
7
Eject button
Ejects the loaded floppy disk.
8
Access lamp
Lights while the system is reading/writing
data on the floppy disk.
9
OPEN/CLOSE button
Opens and closes the CD tray.
10 VOL
–/+ (volume) buttons
Adjusts the overall volume.
11 (Song Select, Fast Reverse/
Fast Forward) buttons
Pressing the button selects a song.
Holding down the button fast reverses/
forwards.
12 REC
4
Front lid
Draw and swing down to cover the front
panel.
5
CD tray
6
Floppy disk drive
button
Set the Disklavier in Record Standby
mode.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
4
Introduction
■■Media Center (Bottom)
7
1
2
3
4
5
6
1
PHONES jacks
Used to connect headphones.
5
INPUT VOLUME knob
Adjusts the input volume.
2
USB
(type A) port
Used to connect a USB flash memory,
etc.
6
MIC/LINE IN jack
Used to connect a microphone.
7
To I/O Center port
Used to connect the cable from the I/O
Center.
3
FOOT CNTRL jacks
Used to connect foot controls/switches.
4
MIC/LINE switch
Switches the input sensitivity of the MIC/
LINE IN jack.
MIC : Select this when you connect a
microphone to the MIC/LINE IN
jack.
LINE: Select this when you connect
external audio equipment to the
MIC/LINE IN jack.
Note: Although the chassis of the Media Center may
become hot when you use the Disklavier for a
long period of time, this is not a malfunction.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
5
Introduction
■■I/O Center (Front)
1
2
4
3
5
6
Note: The location of each
unit differs depending
on the model.
12
1
2
3
11
10
9
8
OUTPUT jacks
L/(L+R): Used to connect speaker cable
from the left monitor speaker*.
R
: Used to connect speaker cable
from the right monitor speaker*.
TO MEDIA CENTER port
Used to connect the cable from the
Media Center.
OMNI IN (L/R) jacks
Used to connect the RCA cables from
the audio output of an external CD
player, etc.
7
7
SYNC OUT (L/R) jacks
Used to connect the RCA cables from
the microphone/line input of a
camcorder.
8
Dip switches
For service use.
9
LED indicators
For service use.
10 SYSTEM
INSTALL button
For service use.
11 RESET
4
SYNC IN (L/R) jacks
Used to connect the RCA cables from
the audio output of a camcorder or
computer.
5
USB
(type B) port
Used to connect the USB cable from a
computer.
6
MIDI (IN/OUT) terminals
Used to connect the MIDI cable from the
input/output of a MIDI device.
button
For service use.
12 OMNI
OUT (L/R) jacks
Used to connect the RCA cables from
the audio input of an AV amplifier.
* Only for models supplied with the monitor speakers.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
6
Introduction
■■I/O Center (Side)
1
7
1
2
DIGITAL OUT jack
Used to connect the coaxial cable from
the digital audio input of an AV amplifier
or mixer, etc.
TO PIANO jacks
Used to connect the cables from the
Central Signal Processor.
3
USB (Type A) port
For future use.
4
LAN (RJ 45) port
Used to connect the LAN cable from a
router or a switching hub.
2
6
5
4
3
5
VIDEO OUT jack
Accepts the video cable from composite
video input of a TV.
6
PC CARD (PCMCIA type II) slot
For future use.
7
CF CARD (PCI) slot
The supplied CF wireless LAN card is
attached to this slot at the factory.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
7
Introduction
■■Pocket Controller
1
12
13
2
1
11
2
3
6
5
7
8
9
@
0
P
Del
Paste
Caps
Fn
3
4
T Y U
W #E $R % – & ∗ I ( O
D F G –H J K L
+
A S Cut Copy
=
)
B N M , ,.
Z X C V
Q
!
Tab
Num
/?
Symbol
Space
~
` "
<
. ..
>
10
E
M
VOLU
4
9
STOP
ON/STANDBY
PLAY
5
8
6
1
Touch screen
2
Charge indicator (amber)
Lights up when the Pocket Controller is
being charged. The indicator goes out
when charging is completed.
7
8
AC adapter jack
Accepts the AC adaptor.
9
PLAY button
Starts playback.
10 (Song Select, Fast Reverse/
Fast Forward) buttons
Pressing the button selects a song.
Holding down the button fast reverses/
forwards.
3
VOLUME –/+ buttons
Adjusts the overall volume.
4
STOP, ON/STANDBY button
Stops playback, and turns the Pocket
Controller on/ off.
11 Select button
Executes the selected operation.
12 Screen
5
6
I/O port
Used to connect the terminal on the
cradle.
7
Cursor buttons
Selects the item on the touch screen or
moves the slider on a control bar.
(Back) button
Returns to the previous screen.
protector
Open or remove the protector when you
tap on the touch screen. To remove the
screen protector, lift it up and fold it back
until it comes off.
13 Keyboard
Enters characters.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
8
Connection Diagram (Basic)
Connecting the Disklavier to the Internet
You can connect the Disklavier to a full-time online Internet connection (ADSL, optical fiber,
cable Internet, etc.) via a router or a modem equipped with a router.
■■Preparation
•To use the Internet connection, you will first need to subscribe to an Internet service or
provider.
•Use a computer to obtain and configure Internet service. You cannot obtain Internet service
or configure router settings on a local area network using the Disklavier itself.
•Use a standard LAN cable to connect the I/O Center and a router.
•Before connecting the LAN cable, make sure to turn off (or shut down) the Disklavier.
■■Connecting the I/O Center to the Internet
Connection example 1:
Using a modem with router function
Connection example 2:
Using a modem without router function
Modem
(with router function)
Modem
(without router
function)
Router
Other device
(such as computer)
Other device
(such as computer)
LAN cable
LAN cable
I/O Center
(right side)
Note:
I/O Center
(right side)
• Depending on the contract with your Internet provider, you may not be able to connect two or
more devices (for example, a computer and the Disklavier) to the Internet. Please check your
contract or contact your Internet provider for further information.
• Some types of modems (such as ADSL modems or cable modems) have multiple ports for
connecting two or more devices (such as computer, musical instrument, etc.). If your modems
have only one port, an optional router or hub is required in order to connect several devices
simultaneously.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
9
Connection Diagram (Basic)
For further information on the Internet connection (only a wired LAN connection is supported),
visit the Yamaha Disklavier website:
http://services.music.yamaha.com/radio/
■■Notes on Network Security
The Disklavier Mark IV attempts to achieve a balance between security and usability in its
network implementation. However, a determined hacker may be able to defeat these security
measures and utilize the network of the purchaser in an unauthorized manner. Since each
network is different, only the purchaser can determine whether the security measures
discussed here will adequately protect their network.
The purchaser acknowledges that connection to the Internet and use of the Disklavier Mark
IV Internet features is done at the risk of the purchaser. In no event shall Yamaha, its
subsidiaries or Yamaha’s and/or its subsidiaries’ directors, officers, or employees be
responsible for unauthorized access, loss or alteration of the data of the purchaser or be
liable for any damage from intrusions.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
10
Connection Diagram (Basic)
Watching on Your Computer
Note: Turn the power off before connecting.
To check your bandwidth, visit
http://www.speedtest.net
Internet / LAN
Recommended:
Over 4 Mbps (download speed)
LAN cable (
Recommended:
A wired LAN connection.
If you use a wireless connection,
communication might be unstable
depending on your environment.
1
)
Switching hub
For Windows 7 or 8
users: Check page 32.
LAN cable (
2
LAN cable (
)
Audio cable (
4
3
)
Disklavier
Mark IV
)
I/O Center
(side)
Computer
Display
cable ( 5 )
I/O Center
(front)
Monitor
Left: white
Right: red
Connect the cable firmly to the jack
Requirements (These items are NOT supplied with Disklavier.)
Equipment
Computer (Windows or Mac)
Switching hub *1
1
1
Cables
LAN cable
Audio cable (stereo mini pin - 2 RCA males) *2
Display cable
1
1
1
1
1
From
Modem/router
Switching hub
Switching hub
Computer
Computer
To
Switching hub
Computer
Disklavier Mark IV
Disklavier Mark IV (SYNC IN)
Monitor
1
2
3
4
5
*1 You do not need the switching hub if your router has more than 2 empty LAN ports.
*2 DO NOT use cables with impedance changers.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
11
Connection Diagram (Basic)
Watching on Your TV
Note: Turn the power off before connecting.
To check your bandwidth, visit
http://www.speedtest.net
Internet / LAN
Recommended:
Over 4 Mbps (download speed)
Recommended:
A wired LAN connection.
If you use a wireless connection,
communication might be unstable
depending on your environment.
LAN cable (
1
)
Switching hub
For Windows 7 or 8
users: Check page 32.
LAN cable (
2
LAN cable (
)
3
)
Disklavier
Mark IV
I/O Center
(side)
Computer
HDMI cable (
4
)
AUDIO
OUT
Audio cable (
5
)
TV
I/O Center
(front)
Set the volume as follows:
• TV: 0
• Audio output jacks: fixed
Left: white
Right: red
Connect the cable firmly to the jack
For details, refer to the
manual of your TV.
Requirements (These items are NOT supplied with Disklavier.)
Equipment
Computer (Windows or Mac)
Switching hub *1
TV (with HDMI input and audio output)
1
1
1
Cables
LAN cable
HDMI cable
Audio cable (2 RCA males - 2 RCA males) *2
1
1
1
1
1
From
Modem/router
Switching hub
Switching hub
Computer
TV
To
Switching hub
Computer
Disklavier Mark IV
TV
Disklavier Mark IV (SYNC IN)
1
2
3
4
5
*1 You do not need the switching hub if your router has more than 2 empty LAN ports.
*2 Cable required depends on your TV.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
12
Preparation
Operating PRC-100 (Pocket Controller)
You can operate the Pocket Controller by either tapping items on the touch screen with the
supplied stylus pen or by pressing the buttons on the Pocket Controller.
■■Tapping with the Stylus Pen
Touch an item (application icon, button, control, etc.) on the touch screen once to execute its
function.
Pocket Controller
Stylus pen
■■Pressing Buttons
Press
(cursor buttons) to move the focus on
the desired icon, button, control, etc., and then
press
(select button) to execute its function.
Press
screen.
LNK PWR
(back button) to return to the previous
Back button
Select button
ME
VOLU
STOP
ON/STANDBY
PLAY
Cursor buttons
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
13
Preparation
Turning on Your Disklavier
1
Connect the AC power cable to the AC wall outlet.
2
Press
on the Media Center.
The Disklavier is turned on.
on PRC-100 to turn it on as well.
Be sure to press
The touch screen changes as follows:
Note:
This may take approximately two minutes.
Your Disklavier is now ready for use.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
14
Preparation
Registration
To use the DisklavierTV service, initial registration is required using an Internet-connected
computer.
Note:
If you are already subscribed to the DisklavierRadio service, the following procedure is
unnecessary.
1
2
Go to Yamahamusicsoft.com/dtv
3
Click “Subscribe,” then confirm your subscription and your auto-renew
preference.
4
At checkout, you will be asked to create an account to complete the subscription
and registration process.
Enter your Disklavier model (Mark IV) and select your desired subscription
(monthly or annual).
Note:
To use the DisklavierTV service, you are required to enter your e-mail address and password
with PRC-100.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
15
Preparation
Updating Your Disklavier
Important Note:Your Disklavier must have 3.0 or higher to utilize the Network Update feature. If your
version is lower than 3.0, please contact Yamaha customer support (phone: 866-4302652, online: 4wrd.it/D-TVsupport) and request a Version 4.0 Update Kit. You will still
need to update your Disklavier to the latest version by connecting the Disklavier to
the Internet after installing the Version 4.0 Update Kit.
1
Tap on [Internet] on PRC-100.
2
Tap on [Network Update].
The [Internet] screen appears.
If there is any update program available,
the [Update Available] pop-up appears.
Go to step 3.
If you have the latest version of firmware,
the [Firmware Up To Date] pop-up appears.
Tap on [Close].
Skip the following steps and go to “Logging
into Your Account” on page 20.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
16
Preparation
3
Tap on [Firmware Upgrade].
4
After the download process is completed,
tap on [Reboot] to install the update
program.
The download process of the update
program starts.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
17
Preparation
Updating PRC-100 (Pocket Controller)
1
Confirm that your Disklavier is turned on,
and then press
.
[PRC-100 Menu] icon
2
Tap on
([PRC-100 Menu] icon) on the
Task Bar.
The [PRC-100 Menu] screen appears.
3
Tap on
4
Tap on the check boxes on any
application where “Curr” version is less
than “Next” version.
[Interface Updater] icon
([Interface Updater] icon).
The [Interface Updater] screen appears.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
18
Preparation
5
Tap on [Install].
6
Tap on [OK] and then on [Quit].
Update of PRC-100 starts, and the message
[Updating…] appears.
After a few minutes, you will receive a
message indicating that the update was
successful.
The message [System Rebooting] appears on the screen, and then PRC-100
automatically restarts.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
19
Preparation
Logging into Your Account
Note:
Once you have logged in, you are kept logged in for 30 days. If you do not access the
DisklavierRadio or DisklavierTV services within that period, you need to log in again.
1
Tap on [Internet] on PRC-100.
2
Tap on [My Account].
3
Tap on [Log In].
The [Internet] screen appears.
The [My Account] screen appears.
The [New Or Registered User?] pop-up
appears.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
20
Preparation
4
Tap on [Registered User].
5
Tap on [OK].
6
Enter your e-mail address and password.
The [Warning] pop-up appears.
The information entry pop-up appears.
Note:
See “Entering Characters” on page
23 for information on how to enter
characters.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
21
Preparation
7
Tap on [Submit].
If the login is successful, the following
pop-up will appear.
Go to step 8.
If the login fails, the following pop-up will
appear.
Tap on [Try Again].
Go back to step 6 and make sure that you
have entered your e-mail address and
password correctly.
8
Tap on [Continue].
9
Tap on [Home] to return to the [Internet]
screen.
The [My Account] screen appears.
If you are successfully logged into your
account, [RemoteLive] appears on the
[Internet] screen.
You can enjoy the DisklavierTV service using
the RemoteLive function.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
22
Preparation
■■Entering Characters
1
Slide the front panel of the Pocket
Controller to show the keyboard.
3
2
Press a key to enter the corresponding
letter.
Keys
Fn
7
8
9
Copy
Caps
Fn
Tab
Num
/?
0
P
Del
Paste
Symbol
Space
~
` "
<
. ..
>
Will enter lowercase letters on respective keys.
Will shift the mode to enter “UPPERCASE” letters or lowercase letters when the
Caps lock key is active.
Will enable the entry of numbers and symbols printed on the keyboard in yellow.
Tab
Space
(Caps)
Will change the entering mode to enter uppercase (capital) letters (Caps lock). To
cancel the function, press Fn Tab again.
Will insert a space.
Will act as a tab key. On the Edit screen, the cursor will move to the next field.
(Back space)
Will delete the character to the left of the cursor.
(Delete)
Fn
Fn
6
5
(Shift)
Fn
Tab
4
2
E R T Y U I
Q @W # $ % – & ∗ ( O
!
D F G –H +J K L
A S Cut
=
)
C V B N M , ,.
X
Z
1
/?
(Num)
Will delete the character to the right of the cursor.
Will change the entering mode to enter numbers (Num lock) and symbols. To
cancel the function, press Fn /? again.
(Carriage return) Will start a new line.
Fn
X
(Cut)
Will cut the selected text.
Fn
C
(Copy)
Will copy the selected text.
Fn
V
(Paste)
Will paste the selected text.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
23
Activating DisklavierTV
Receiving Test
You can verify that you are properly set up to receive a broadcast by viewing a test video that
can be found on the website.
Caution:
• While you enjoy live broadcast or on-demand content:
- DO NOT use other applications except your web browser on your computer.
-D
O NOT visit any other websites (other than the URL provided for the broadcast) on your
computer.
Note:
• Confirm that the volume on your PC is set to maximum.
• If you are using a PC with Windows 7 or 8, make sure all sound enhancements are disabled
(turned off). See “Appendix” on page 32 for additional detail.
1
Confirm that all equipment and cables are connected as shown in the
“Connection Diagram.”
2
Confirm that your Disklavier can access
the Internet.
Tap on [Internet] in the [Main] screen.
The [Internet] screen should appear.
If this screen appears, your Internet
connection is OK.
You can enjoy the DisklavierTV service using
the RemoteLive function.
If [RemoteLive] does not appear, see page
20 to log into your account.
Note:If the connection fails, the [Failed to connect the Internet] message appears. In such a
case, tap on [OK] to return to the [Main] screen. Turn off the Disklavier and make sure
the LAN cable is connected to the I/O Center firmly. Then turn on the Disklavier and
perform step 1 again. If the connection still fails, see “Setting Up the Disklavier for
Internet Connection” in the Advanced Operation Manual and check the setting.
3
Tap on [RemoteLive].
The [RemoteLive] screen appears.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
24
Activating DisklavierTV
4
Using the computer, enter the following URL into your browser:
5
Go to the “Set Up” page, then start
playing back the video on the website.
4wrd.it/DisklavierTV
Your Disklavier starts to receive the data.
6
Confirm that piano playback is
synchronized with the video.
7
Confirm that the volume is appropriate.
8
Stop playing back the video, then press
screen.
See page 28 to adjust the volume.
Note:
on PRC-100 to return to the [Internet]
Playback of your piano may continue for a while even after you have stopped playing
back the video content. This is not a malfunction.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
25
Activating DisklavierTV
Viewing Live Broadcast or On-demand Content
Caution:
• While you enjoy live broadcast or on-demand content:
- DO NOT use other applications except your web browser on your computer.
-D
O NOT visit any other websites (other than the URL provided for the broadcast) on your
computer.
Note:
• Confirm that the volume on your PC is set to maximum.
• If you are using a PC with Windows 7 or 8, make sure all sound enhancements are disabled
(turned off). See “Appendix” on page 32 for additional detail.
1
Confirm that all equipment and cables are connected as shown in the
“Connection Diagram.”
2
Confirm that your Disklavier can access
the Internet.
Tap on [Internet] in the [Main] screen.
The [Internet] screen should appear.
If this screen appears, your Internet
connection is OK.
You can enjoy the DisklavierTV service using
the RemoteLive function.
Note:If the connection fails, the [Failed to connect the Internet] message appears. In such a
case, tap on [OK] to return to the [Main] screen. Turn off the Disklavier and make sure
the LAN cable is connected to the I/O Center firmly. Then turn on the Disklavier and
perform step 1 again. If the connection still fails, see “Setting Up the Disklavier for
Internet Connection” in the Advanced Operation Manual and check the setting.
3
Tap on [RemoteLive].
The [RemoteLive] screen appears.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
26
Activating DisklavierTV
4
Using the computer, enter the following URL into your browser:
5
Start playing back the video on the
website.
4wrd.it/DisklavierTV
Your Disklavier starts to receive the data.
6
Confirm that piano playback is
synchronized with the video.
7
Stop playing back the video, then press
screen.
Note:
on PRC-100 to return to the [Internet]
Playback of your piano may continue for a while even after you have stopped playing
back the video content. This is not a malfunction.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
27
Adjustments
Adjusting the Main Volume
You can adjust overall volume with PRC-100.
1
Press
on PRC-100.
Volume bar
Value of the adjusted volume
Adjusting the Audio Volume Balance
You can adjust the volume of the audio in balance with the piano sound.
1
Tap on [Audio] in the [RemoteLive]
screen.
The [Audio Balance] pop-up appears.
2
Tap on any button to adjust the volume of the audio.
[–1]:
[+1]:
[–10]:
[+10]:
[Reset]:
Audio volume decreases by 1.
Audio volume increases by 1.
Audio volume decreases by 10.
Audio volume increases by 10.
Audio volume reverts to its default value (100).
Audio volume balance can be adjusted in a range of 000 to 127.
3
Tap on [Back] to return to the [RemoteLive] screen.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
28
Connection Diagram (Advanced)
Watching on Your Computer with External Speakers
Internet / LAN
LAN cable (
1
)
Switching
hub
LAN cable (
2
LAN cable (
)
Audio cable (
4
3
)
Disklavier
Mark IV
)
I/O Center
(side)
Computer
Amplified speakers
OMNI OUT
SYNC IN
I/O Center
(front)
Audio cable (
5
)
Requirements (These items are NOT supplied with Disklavier.)
Equipment
Computer (Windows or Mac)
Switching hub *1
Amplified speaker
1
1
2
Cables
LAN cable
Audio cable A (stereo mini pin - 2 RCA males) *2
Audio cable B (2 RCA males - 2 RCA males)
1
1
1
1
1
From
Modem/router
Switching hub
Switching hub
Computer
Disklavier Mark IV (OMNI OUT)
To
Switching hub
Computer
Disklavier Mark IV
Disklavier Mark IV (SYNC IN)
Speaker
1
2
3
4
5
*1 You do not need the switching hub if your router has more than 2 empty LAN ports.
*2 DO NOT use cables with impedance changers.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
29
Connection Diagram (Advanced)
Watching on Your TV with External Speakers
Internet / LAN
LAN cable (
1
)
Switching
hub
LAN cable (
2
LAN cable (
)
3
)
Disklavier
Mark IV
I/O Center
(side)
Computer
HDMI cable (
4
)
AUDIO
OUT
TV
Set the volume as follows:
• TV: 0
• Audio output jacks: fixed
Audio cable (
5
)
OMNI OUT
Amplified speakers
SYNC IN
I/O Center
(front)
Audio cable (
6
)
For details, refer to the
manual of your TV.
Requirements (These items are NOT supplied with Disklavier.)
Equipment
Computer (Windows or Mac)
Switching hub *1
TV (with HDMI input and audio output)
Amplified speaker
1
1
1
2
Cables
LAN cable
HDMI cable
Audio cable A (2 RCA males - 2 RCA males) *2
Audio cable B (2 RCA males - 2 RCA males)
1
1
1
1
1
1
From
Modem/router
Switching hub
Switching hub
Computer
TV
Disklavier Mark IV (OMNI OUT)
To
Switching hub
Computer
Disklavier Mark IV
TV
Disklavier Mark IV (SYNC IN)
Speaker
1
2
3
4
5
6
*1 You do not need the switching hub if your router has more than 2 empty LAN ports.
*2 Cable required depends on your TV.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
30
Connection Diagram (Advanced)
Watching Video with High Quality Audio and External Monitor
Internet / LAN
LAN cable (
1
)
Switching
hub
Monitor
Display
cable ( 7 )
LAN cable (
2
LAN cable (
)
USB cable (
4
3
)
Disklavier
Mark IV
)
AUDIOGRAM3
I/O Center
(side)
Computer
Audio cable (
Amplified speakers
5
)
OMNI OUT
SYNC IN
I/O Center
(front)
Audio cable (
6
)
Requirements (These items are NOT supplied with Disklavier.)
Equipment
Computer (Windows or Mac)
Switching hub *1
Amplified speaker
1
1
2
Cables
LAN cable
USB cable
Audio cable A (2 RCA males - 2 RCA males) *2
Audio cable B (2 RCA males - 2 RCA males)
Display cable
1
1
1
1
1
1
1
Equipment
Yamaha AUDIOGRAM3
Monitor
From
Modem/router
Switching hub
Switching hub
Computer
AUDIOGRAM3
Disklavier Mark IV (OMNI OUT)
Computer
1
1
To
Switching hub
Computer
Disklavier Mark IV
AUDIOGRAM3
Disklavier Mark IV (SYNC IN)
Speaker
Monitor
1
2
3
4
5
6
7
*1 You do not need the switching hub if your router has more than 2 empty LAN ports.
*2 DO NOT use cables with impedance changers.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
31
Appendix
Windows 7 and 8 Audio Considerations
The “sound enhancements” provided by Windows 7 and 8 may be desirable for normal audio
enjoyment. However, these enhancements cause problems for receiving broadcast or
viewing on-demand content, because the RemoteLive technology requires discrete
separation between the left and right audio channels. For this reason, you MUST disable all
audio enhancements.
Please check the setting on your own computer. Location is different depending upon
manufacturer. Here is an example setting.
Start > Desktop > Click the speaker icon > Enhancements > Disable all sound effects > Apply
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
32
Appendix
Adjusting the Delay
When there is a disparity between the video or audio and the piano playback, you can adjust
the piano playback or audio delay in order to match the video or audio.
■■Adjusting the Delay of the Piano Playback and Audio
You can adjust the delay of the piano playback and audio input through the SYNC IN jacks in
order to match the video.
1
Tap on [Func.] in the [RemoteLive]
screen.
The [RemoteLive] function menu screen
appears.
2
Tap on [Audio&Piano Delay].
3
Tap on [–] or [+] to change setting.
4
Tap on [Back] to return to the [RemoteLive] function menu screen.
The [Audio&Piano Delay] pop-up appears.
The delay time can be adjusted in a range of 0 ms to 500 ms (in increments of 10 ms).
Increase this value to delay the piano playback and audio input.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
33
Appendix
■■Adjusting the Delay of the Piano Playback
You can adjust the piano playback delay in order to match the audio from the device
connected to the OMNI OUT jacks.
1
Tap on [Func.] in the [RemoteLive]
screen.
The [RemoteLive] function menu screen
appears.
2
Tap on [Piano Delay].
3
Tap on [–] or [+] to change setting.
4
Tap on [Back] to return to the [RemoteLive] function menu screen.
The [Piano Delay] pop-up appears.
The delay time can be adjusted in a range of 0 ms to 100 ms (in increments of 1 ms).
Increase this value to delay the piano playback.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
34
Appendix
Adjusting the Depth of the Sustain Pedal
You can adjust the depth of the sustain pedal.
1
Tap on [Pedal] in the [RemoteLive]
screen.
The [Sustain Pedal Adjust] pop-up appears.
2
Tap on [–] or [+] to change setting while listening to the piano playback.
3
Tap on [Back] to return to the [RemoteLive] screen.
Increasing this value increases the effect of the sustain pedal, and decreasing this value
decreases the effect of the sustain pedal.
The setting range varies depending on the model and its condition.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
35
Appendix
Network Diagnostics
In some cases, it may be necessary to perform network diagnostics to determine the cause
of problems. In these instances, follow the procedure below:
1
Tap on [Func.] in the [RemoteLive]
screen.
The [RemoteLive] function menu screen
appears.
2
Tap on [Network Diagnostics].
The [Network Diagnostics] pop-up appears
and the diagnostics start.
When the diagnostics process is completed,
the resulting error number and message is
displayed.
Error number and message
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
36
Appendix
3
Tap on [Back] to return to the [RemoteLive] function menu screen.
Error Messages
Number
0000
2012
2013
2014
2015
2010
Message
Network OK.
Failed to connect.(2012)
Check Network setting.
Failed to connect.(2013)
Check DNS setting.
Failed to connect.(2014)
DNS is not available.
Failed to connect.(2015)
Check Proxy setting.
Failed to connect.(2010)
Cannot connect to server.
Remedy
No problem.
Make sure that the IP address of your Disklavier has been set
correctly.
Make sure that the DNS server address has been set correctly.
Make sure that the overall network settings (DHCP setting, DNS
server address, IP address, subnet mask and gateway server
address) on your Disklavier have been set correctly. If the problem
persists, please contact your internet service provider.
Make sure that the proxy server has been set correctly.
The RemoteLive server may be temporarily down for maintenance.
Please try again later.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
37
Appendix
Checking the Broadcast Information
You can check the information about the broadcast.
1
Tap on [Func.] in the [RemoteLive]
screen.
The [RemoteLive] function menu screen
appears.
2
Tap on [Information].
The [Information] pop-up appears.
[I-ID]:
[Time]:
[Date]:
[S-ID]:
[S-ID2]:
3
ID of the broadcast Disklavier
Playing time of your Disklavier
Date and time when your Disklavier was played back
ID of the piano performance data
ID of the piano performance data
Tap on [Back] to return to the [RemoteLive] function menu screen.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
38
Appendix
Checking the Error History
You can check the error history.
1
Tap on [Func.] in the [RemoteLive]
screen.
The [RemoteLive] function menu screen
appears.
2
Tap on [Error History].
The [Error History] pop-up appears.
Error number and message
Scroll bar
Last 10 messages ([01] to [10]) will appear in the first window. You can scroll up and
down the window by tapping on either end of the scroll bar.
If you want to check the next 10 messages, tap on [Next]. To go back to the previous 10
messages, tap on [Prev]. Up to 99 messages will appear.
3
Tap on [Back] to return to the [RemoteLive] function menu screen.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
39
Troubleshooting
■■Error Messages
Number
2013
Message
IDC/Diag error
2014
IDC/Diag error
2015
IDC/Diag error
2014
IDC/Diag error
2013, 2014
IDC/Diag error
2012, 2014
–
2011
IDC/Diag error
NoSubscription
IDC/Diag error
2011
2011
IDC/Diag error
IDC/Diag error
2014
IDC/Diag error
2010, 2014
2014
IDC/Diag error
IDC/Diag error
2014
2014
IDC/Diag error
IDC/Diag error
2014
IDC/Diag error
2010, 2014
E901
IDC/Diag error
Network Error
Point to be Checked
Controller
Make sure that the Ethernet cable is securely connected
into your Disklavier.
Controller
Make sure that the DHCP setting on your Disklavier is
appropriate.
Controller
Make sure that you have entered the correct name and
port number for the proxy server.
Controller
Make sure that you have entered the correct address of
the gateway server.
Controller
Make sure that you have entered the correct address of
the DNS server.
Controller
Contact Yamaha customer service.
Controller
Confirm your subscription status on Yamaha MusicSoft.
Switching Hub
Make sure that the AC power cable is connected to the
switching hub.
Switching Hub
Make sure that the switching hub is turned on.
Switching Hub
Make sure that the switching hub and Disklavier are
connected with the Ethernet cable.
Switching Hub
Make sure that the switching hub and router are
connected with the Ethernet cable.
Router
Make sure that the router setting is appropriate.
Router
Make sure that the AC power cable is connected to the
router.
Router
Make sure that the router is turned on.
Router
Make sure that the router and switching hub are
connected with the Ethernet cable.
Router
Make sure that your Disklavier obtains the IP address
correctly from the DHCP server.
In the [Main] screen, tap on [Setup]. Tap on [Network],
then on [Connection Info.]. You can confirm the IP
address of your Disklavier.
Internet
Contact your ISP and confirm the contract for speed.
Internet
Contact your ISP and confirm the contract for speed.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
40
Troubleshooting
Piano
Symptom
The Disklavier does not turn on.
Some notes drop out during
playback.
No sound is heard from the piano
even though piano keys are
moving.
Pedals are not moving.
The volume of the piano playback
is too low.
The piano playback and audio is
not synchronized with video
streaming.
The piano playback is not
synchronized with audio.
Pedal adjustment is inappropriate.
Piano keys are not moving.
Remedy
Make sure that the AC power cable is securely connected to a suitable
AC wall outlet.
Contact Yamaha customer service.
Disengage the quiet mode.
Tap on [Acoustic] on the PRC-100 screen.
Disengage the quiet mode.
Tap on [Acoustic] on the PRC-100 screen.
See page 28 to adjust main volume.
See page 33 to adjust the delay.
See page 34 to adjust the delay.
See page 35 to adjust the pedal.
Make sure that the audio volume of computer is adequately turned up.
Make sure that the surround system on your computer is TURNED OFF.
Audio enhancements prevent DisklavierTV from working properly.
Make sure that your computer is suitable for watching DisklavierTV
contents. See page 24 to try viewing a test video.
Make sure that the audio cable is correctly connected to the audio input
jack.
Make sure that the audio cable is firmly connected to the audio input
jack on your computer. If symptom persists, connect the headphones to
the jack and try listening to audio playback to confirm whether the jack is
defective.
Replace the audio cable.
Reverse the left and right connection, and then check whether or not the
piano keys are moving.
Make sure that you are using the audio cable without impedance
changer.
In case you are using the USB audio interface, make sure that the USB
audio driver is correctly installed on your computer.
In case you are using the USB audio interface, make sure that USB
audio is selected in the audio device setting on your computer.
In case you are using the USB audio interface, make sure that the USB
audio output volume is adequately turned up.
In case you are using the USB audio interface, make sure that only the
input from your computer is connected to the USB audio interface. If the
input from any other device is connected, disconnect it or set its volume
to 0.
In case you are using the USB audio interface, make sure that the input
and output on the USB audio interface are correctly connected.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
41
Troubleshooting
Controller
Symptom
“RemoteLive” does not appear in
the Internet menu.
Remedy
Make sure that your Disklavier firmware is the latest version (V4.20 or
later).
In the [PRC-100 Menu] screen, tap on [Service Center], and then on
[Program Version]. The current version appears on the screen.
See page 15 and register as a Yamaha Online Member by creating
your account on Yamaha MusicSoft.
See page 20 and log into your account (enter e-mail and password
registered on Yamaha MusicSoft) correctly.
Make sure that your credit card information includes a United States
mailing address.
Switching Hub
Symptom
Failed to open the website on your
browser.
Remedy
Make sure that the switching hub and router are connected with the
Ethernet cable.
Make sure that the switching hub and computer are connected with the
Ethernet cable.
Computer
Symptom
Video streaming does not start.
Video streaming is not smooth.
Failed to open the website on your
browser.
Failed to open the website on your
browser.
Video streaming is not smooth.
Piano playback is not stable due
to unstable video streaming.
Remedy
Make sure that the operating system on your computer is suitable for
watching DisklavierTV contents.
Disable the firewall function on your computer. Be sure to enable it after
you confirm that the symptom is improved.
Make sure that your computer is suitable for watching DisklavierTV
contents. See page 24 to try viewing a test video.
Disable the antivirus software on your computer. Be sure to enable it
after you confirm that the symptom is improved.
Disable the firewall function on your computer. Be sure to enable it after
you confirm that the symptom is improved.
Make sure that no other software except web browser is working.
Make sure that the router is turned on.
Make sure that the Ethernet cable is securely connected to the router.
Make sure that the router and switching hub are connected with the
Ethernet cable.
Make sure that the router setting is appropriate.
Contact your ISP and confirm the contract for speed.
Check your bandwidth using the speed test site (e.g., http://www.
speedtest.net). We recommend over 4.0 Mbps for download speed. If the
symptom persists, contact your ISP and confirm the contract for speed.
Check your bandwidth using the speed test site (e.g., http://www.
speedtest.net). We recommend over 4.0 Mbps for download speed. If the
symptom persists, contact your ISP and confirm the contract for speed.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
42
Troubleshooting
Speakers
Symptom
The audio from the speakers is
not in sync with the video (audio is
delayed).
The audio from the speakers is
not in sync with the piano
playback (audio is delayed).
No sound is heard from the
speakers.
The speaker volume is too low.
No video sound is heard from the
speakers connected to the
OUTPUT jacks.
The left channel sound is heard
more than once or seems to have
an echo.
No sound is heard from the
speakers.
The speaker volume is too low.
Hissing sound is coming from the
speakers.
Speaker output is unstable.
Audio input through the USB audio
input jack is being mixed into the
speaker sound (in case you are
using the USB audio interface).
No sound is output from the USB
audio interface.
Remedy
See page 34 to adjust the delay.
Check the audio delay specifications of the speakers.
See page 34 to adjust the delay.
Check the audio delay specifications of the speakers.
Make sure that the speakers are turned on.
Make sure that the audio cable is firmly connected to the speaker.
Make sure that the audio cable is not disconnected.
Make sure that the speaker volume is adequately turned up.
Make sure that the volume of the desired input is turned up.
Make sure that you are using the audio cable without impedance
changer.
See page 28 to adjust audio balance.
See page 28 to adjust main volume.
It is possible that you have the DisklavierTV website opened more than
once. Make sure that ONLY the DisklavierTV website is opened.
Reboot your computer.
Make sure that the audio volume of computer is adequately turned up.
Make sure that the audio cable is correctly connected to the audio input
jack.
Make sure that the USB audio driver is correctly installed on your
computer.
Make sure that USB audio is selected in the audio device setting on
your computer.
Make sure that the USB audio output volume is adequately turned up.
Make sure that the audio volume of computer is adequately turned up.
Make sure that you are using the audio cable without impedance
changer.
Replace the audio cable.
In case you are using the USB audio interface, make sure that the USB
audio output volume is adequately turned up.
Make sure that the surround system on your computer is TURNED OFF.
Audio enhancements prevent DisklavierTV from working properly.
Reverse the left and right connection, and then check the sound is
appropriately output from the speakers.
Replace the audio cable.
Make sure that you are using the stereo audio cable.
Make sure that the audio cable is firmly connected to the audio input jack
on your computer. If symptom persists, connect the headphones to the
jack and try listening to audio playback to confirm whether the jack is
defective or not.
Replace the audio cable.
Make sure that only the input from your computer is connected to the
USB audio interface. If the input from any other device is connected,
disconnect it or set its volume to 0.
Make sure that the output on the USB audio interface are correctly
connected to your Disklavier.
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
43
Troubleshooting
External Monitor
Symptom
The video image on the external
monitor is not in sync with the
audio from the speakers (video is
delayed).
The video image on the external
monitor is not in sync with the
piano playback (video is delayed).
No video image is displayed on
the external monitor.
Hissing sound is coming from the
external monitor.
The external monitor sleeps
during playback.
Remedy
See page 33 to adjust the delay.
See page 33 to adjust the delay.
Make sure that you have selected the desired input.
Make sure that the display cable is connected.
Make sure that the audio volume of the external monitor is 0.
Disable the power-saving setting on the external monitor.
Contact Us
Phone:866-430-2652
Online:4wrd.it/D-TVsupport
DisklavierTV User’s Guide (For Disklavier Mark IV Users)
44
P.O.Box 1, Hamamatsu, 430-8650 Japan
Copyright © 2013 Yamaha Corporation
Apr-13