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O P E R A T I O N G U I D E
MODEL: SMARTGUARD Client / Server v5.6
CASS TECHNOLOGY SDN BHD (338857-X)
• ALL RIGHT RESERVED • WWW.CASTLE.COM.MY
SmartGuard CS Client/Server User Manual
About This Manual
Audience
How to Use This Manual
CHAPTER 1
1. SMARTGUARD CS OVERVIEW
1.1
1.2
Introduction
Features
CHAPTER 2
2. INSTALLING SMARTGUARD CS
2.1
2.2
2.3
Hardware Requirement
Software Requirement
Installing SMARTGUARD CS
CHAPTER 3
3. BASIC FOR USING SMARTGUARD CS
3.1
3.2
3.3
The SMARTGUARD CS Server Screen Formats
The SMARTGUARD CS Client Screen Formats
Using Keyboard to Run SMARTGUARD CS
CHAPTER 4
4. STARTING SMARTGUARD CS
4.1 Running and Exiting SMARTGUARD CS
CHAPTER 5
5. SYSTEM CONFIGURATION PROCEDURE
5.1
5.2
5.3
5.4
5.5
Controller/Door Setting
Timer Set, Time Zone, Holiday List, Door Accessibility and Floor Accessibility 166
Card Holder Configuration
Down Loading
How Door Access Work
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CHAPTER 6
6. SMARTGUARD CS SERVER MENU FUNCTION
6.1 Setting Menu
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6.2 Tools Menu
6.2.1
6.2.2
6.2.3 Tools Menu : Purge Data (Time Attendance)
6.2.4
Tools Menu : Purge Data (Transaction)
Tools Menu : Transaction Log Viewer
Tools Menu : Clear Daily Time Attendance File
6.2.5
6.2.6
6.2.7
Tools Menu : View Daily Time Attendance File
Tools Menu : Auto Rebuild Time Attendance
Tools Menu : Restrict Connection
6.3 Log Out Menu
6.4 About Menu
6.5 Exit Menu
6.6 On-line Display Screen
6.6.1
6.6.2
6.6.3
Latest All Event List
Latest Alarm Event List
Door List
6.6.4
6.6.5
Controller List
Connection List
6.6.6 Command Feedback
6.6.7 Command Exception
CHAPTER 7
7. SMARTGUARD CS CLIENT MENU FUNCTION
7.1 System Menu
7.1.1.1 System Menu : Device->Controller
7.1.1.2 System Menu : Device->Door
7.1.2.1 System Menu : Access Setting -> Interlocking
7.1.2.2 System Menu : Access Setting ->Anti Pass Back Zone Code
7.1.3.1 System Menu : Software Setting
7.2 Data Menu
7.2.1.1 Data Menu : Time Setting ->Timer Set
7.2.1.2 Data Menu : Time Setting ->Time Zone
7.2.1.3 Data Menu : Time Setting ->Working Hour Setting
7.2.1.4 Data Menu : Time Setting ->Holiday I or II
7.2.1.5 Data Menu : Card Users -> Floor Zone
7.2.1.6 Data Menu : Card Users ->Department
7.2.1.7 Data Menu : Card Users ->Job Title
7.2.1.8 Data Menu : Card Users ->Door Accessibility
7.2.1.9 Data Menu : Card Users ->Floor Accessibility
7.2.1.10 Data Menu : Card Users ->Card User
7.2.1.11 Data Menu : Card Users ->Leave Type
7.2.1.12 Data Menu : Card Users ->Leave Entry
7.2.1.13 Data Menu : Software User->Command Accessibility
7.2.1.14 Data Menu : Software User->Software User List
7.2.1.15 Data Menu : Door Setting ->Individual Door
7.2.1.16 Data Menu : Door Setting ->Global Door
7.2.1.17 Data Menu : Browse Daily Time Attendance Transaction -> Daily
7.2.1.18 Data Menu : Browse Daily Time Attendance Transaction -> Monthly
7.2.1.19 Data Menu : Edit Time Attendance Transaction
7.2.1.20 Data Menu : Floor Plan
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7.3 Report Menu
7.3.1.1 Report Menu : Software Data->Time Set
7.3.1.2 Report Menu : Software Data->Time Zone
7.3.1.3 Report Menu : Software Data->Holiday I and II
7.3.1.4 Report Menu : Software Data->Depatment
7.3.1.5 Report Menu : Software Data->Job Title
7.3.1.6 Report Menu : Software Data->Floor Zone
7.3.1.7 Report Menu : Software Data->Floor Accessibility
7.3.1.8 Report Menu : Software Data->Door Accessibility
7.3.1.9 Report Menu : Software Data->Card User
7.3.1.10 Report Menu : Software Data->Controller
7.3.1.11 Report Menu : Software Data->Individual Door Setting
7.3.1.12 Report Menu : Software Data->Global Door Setting
7.3.1.13 Report Menu : Software Data->Leave Type
7.3.1.14 Report Menu : Software Data->Leave Transaction
7.3.1.15 Report Menu : Software Data->Working Hours
7.3.1.16 Report Menu : Software Data->User Door Accessibiity
7.3.1.17 Report Menu : Software Data->Card User Shift List 84
7.3.2 Report Menu : Time Attendance Transaction
7.3.2.1 Report Menu : Time Attendance Transaction Æ Daily
7.3.2.2 Report Menu : Time Attendance Transaction Æ Monthly
7.3.2.3 Report Menu : Time Attendance Transaction Æ Late Comer by Staff
7.3.2.4 Report Menu : Time Attendance Transaction Æ Late Comer by Department 88
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7.3.2.5 Report Menu : Time Attendance Transaction Æ Percentage of Late Comer by
7.3.3
Department
Report Menu : Log Transaction
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7.4 Download Menu
7.4.1 Download Menu : Reload Settings to Controller
7.4.2 Download Menu : Update Card List to Controller
7.4.3
7.4.4
7.4.5
7.5.2
7.5.3
Download Menu : Security Off
Download Menu : Security On
Download Menu : Pulse Door Open
7.5 Tools Menu
7.5.1 Tools Data Menu : Change Password
Tools Data Menu : Log Out
Tools Data Menu : Change Pin
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7.6 About Menu
7.7 Exit Menu
7.8 On-line Display Screen
7.8.1 Latest All Event List
7.8.2 Latest All Alarm List
7.8.3
7.8.4
7.8.5
7.8.6
Floor Plan Display
Door List Display
Controller List
Command Feedback
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Appendix A Procedure of create Own Company Logo 103
Appendix B Refresh Button 105
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About This Manual
These manuals will explains how to use SMARTGUARD CS software. The software is used in a compatible IBM PC to monitor and control the CASTLE controller.
Audience
We assume that you are familiar with CASTLE controller as well as your PC’s hardware. It does not mean that you have full knowledge of the functions of CASTLE system, however you should have CASTLE controller User/Technical Manual when you use this manual.
How to Use This Manual
The following paragraphs tell you where to find the information when you need it. It is important that you read this section in order to use this manual to its full potential.
CHAPTER 1 – SMARTGUARD CS OVERVIEW
SMARTGUARD CS software overview and introduction.
CHAPTER 2 - INSTALLING SMARTGUARD CS
This section describes the hardware and software that you need to install
SMARTGUARD CS and how to install it.
CHAPTER 3 - BASICS FOR USING SMARTGUARD CS
For beginner you should read through this section before continuing.
CHAPTER 4 - STARTING SMARTGUARD CS
This section describes how to execute and exit SMARTGUARD CS application.
CHAPTER 5 - SYSTEM CONFIGURATION PROCEDURE
Basic steps on how to configure the SMARTGUARD CS Software.
CHAPTER 6 – SMARTGUARD CS SERVER MENU FUNCTIONS
Complete menu of SMARTGUARD CS Server Application
CHAPTER 7 – SMARTGUARD CS CLIENT MENU FUNCTIONS
Complete menu of SMARTGUARD CS Client Application
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CHAPTER 1
1. SMARTGUARD CS OVERVIEW
1.1 Introduction
The SMARTGUARD CS software is used to control Cass Tech (M) Sdn. Bhd. SMARTGUARD Door Access
System. It is a powerful card access management software system with multi-user and multi-terminal networking capabilities. Software user can perform the entire normal task on a remote PC just likes on the same PC. Therefore, software user can remotely monitor, change and even generate reports without having to go to the PC where the controllers are attached. In addition, it allows up to 3-software users to access the system at the same time.
The SMARTGUARD CS software can be interfaced up to a maximum of 32 CASTLE controllers. Each CASTLE controller can support up to a maximum of 8 doors (depend on the model). This means that the
SMARTGUARD CS software can monitor and control up to a maximum of 256 doors.
This software is designed to help user to manage their Door Access System. It is a menu driven and graphical software where any ordinary PC user's can use it with minimum supervision. The controlling of
SMARTGUARD CS system can also be done on the controller itself, but this software allows you to perform a wide range of supervisory/control function centrally from more than one computer, hence simplifying the jobs of the system administration.
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1.2 Features
SMARTGUARD CS software was designed for ease of use by all levels of user. This software has a host of features, which has not been found in most other expensive systems. The following is some of the features found in SMARTGUARD CS system.
• Controls up to 16 or 32 controllers
• Supports CASTLE-S/ K/ N/ 12S and 16S(Commando) Controllers
• Controls up to 128 or 256 doors
• SmartGuard CS runs on Windows 95/NT/2000 Professionals
• Easy to setup
• Online Printing and alarm beeping
• No PC Printer Port Software Key Required
• Easy to use
• Dynamic Floor Plan Display
• Built-In Time Attendance Listing Generation->Cost Effective
• Act as access system transaction server for 3 rd
• Menu Command Accessibility Control
• System Personalization
party integration
• Industrial Database Format makes it easy to integrate
• Can manage CASTLE Door Access Controllers, CASTLE Car Park Controllers and CASTLE Lift Access
Controllers in single software.
• Multi-user, multi-terminal architecture
• Runs on Windows Winsock TCP/IP networks
• Bundled with Database Server Software
• Bundled with Communication Server Software
• Bundled with Client Access Software
• 3 Concurrent Client Access License
• Bundled with PCI-CS RS232-RS485 Communication Interface
• User definable operation time set and time zone.
• Automatic transaction data logging.
• 98 sets of user programmable access level and 2 pre-defined access.
• Configurable menus access level.
• Different type of alarms beeping sound.
• Unlimited cardholder records (limited to hard disk spaces).
• Pick and choose reference field features.
• Multi search key order function.
• Remote security ON/OFF the door.
• Time attendant reporting.
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CHAPTER 2
2. INSTALLING SMARTGUARD CS
This section describes the hardware and software that you require to install SMARTGUARD CS software, and how to install it.
2.1 Hardware Requirement
The following hardware specification is required to operate the SMARTGUARD CS software.
For the Server PC
• Standard Pentium III 450MHz PC with 128 MB RAM (depend on the size of the organization).
• 20 MB free hard disk space for program files
• One free serial Comm port to link up to the controllers
• One piece of network card that links it to other client PC’s.
For the Client PC’s
• Standard Pentium III 450MHz PC with 128 MB RAM (depend on the size of the organization).
• 10MB free hard disk space for program files
• One piece of network card that links it to the server PC.
2.2 Software Requirement
The SMARTGUARD CS software is written to execute under MS-Win95/NT operating system, in order to install the SMARTGUARD CS software, the user is required to prepare a PC with MS-Window environment before the
SMARTGUARD CS installation take place.
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2.3 Installing SMARTGUARD CS
An installation diskette of SMARTGUARD CS Software is given when you purchase the software.
SMARTGUARD CS software consists of 6 diskettes. To start the software installation, please perform the following procedures.
• Turn on the computer.
• Startup the MS-Win95/ 98/ ME/ NT/ 2000 operating system.
• Insert the SMARTGUARD CS installation disk 1 into the floppy drive on your PC.
• Choose RUN command from the operating system startup menu.
• Key in the A:\SETUP.EXE and press ENTER.
• The installation program will begin to install. The user-friendly installation program will guide the user all the way through out the whole installation process.
• Upon completed the software installation, the user can execute the SMARTGUARD CS runtime module by selecting it from Start up menu under PROGRAMS menu item.
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CHAPTER 3
3. BASIC FOR USING SMARTGUARD CS
This section provides some basic information that you will need to know in order to operate the
SMARTGUARD CS software. If this is the first time that you have used SMARTGUARD CS, you should read through this section before continuing.
The section describes the following:
• The SMARTGUARD CS Server Screen Format
• The SMARTGUARD CS Client Screen Format
• Using keyboard to run SMARTGUARD CS
3.1 The SMARTGUARD CS Server Screen Formats
Figure 1 show the layout of SMARTGUARD CS Server screen format on PC monitor when the software is executed.
Login into SmartGuard Client/ Server
The display screen consists of 3 main areas, namely, the Menu bar. It main function is to provide an interface for the command option, where the user can execute.
The middle part of the screen is the on-line information data display area. It can be sub-divided into 6 areas, which are Latest All Events List, Latest Alarm Event List, Door List, Controller List, Connection List and
Command Feedback.
Lastly, the bottom portion of the screen is to reflect the status information, such as log in user information, last happened events, current date/time, IP address, Bus link, available hard disk spaces and currently being processed CASTLE controller.
3.2 The SMARTGUARD CS Client Screen Formats
Figure 2 shows the layout of SMARTGUARD CS Client screen format on PC monitor when the software is executed.
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SmartGuard Client/ Server Protect by Password
The display screen consists of 3 main areas, namely, the Menu bar. It main function is to provide an interface for the command option, where the user can execute.
The middle part of the screen is the on-line information data display area. It can be sub-divided into 6 areas, which are Latest All Events List, Latest Alarm Event List, Door List, Controller List, Floor Plan and Command
Feedback.
Lastly, the bottom portion of the screen is to reflect the status information, such as log in user information, last happened events, current date/time, IP address, IP Address, available hard disk spaces and currently being processed CASTLE controller.
3.3 Using Keyboard to Run SMARTGUARD CS
The SMARTGUARD CS software users can select any menu command on the menu bar with the keyboard.
Press ALT to select the menu bar. Press the letter that is underlined in the menu name that contains the command you want. In the menu that appears, press the letter underlined in the command name that you want.
For the on-line information data display area, press CTRL+TAB; repeat until the toolbar you want is selected.
KEY
⇑ key
⇓ key
USAGE
Move up the submenu
Move down the submenu
ENTER key Execute the highlighted menu item
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Server Software
For alarm acknowledgement, during an alarm happened the user is required to using mouse to point to the
Acknowledge Alarm toolbar and silence off the beeping.
With using the mouse to point to the Online Card Holders Table, users able to view the online card database.
Client Software
Beside the standard key operation, SMARTGUARD CS software has included two special function keys. (F8 –
Alarm Acknowledgement and F9 – Locate Card Holder). The user can apply these function keys in case an alarm occurs and to find a cardholder current location.
For alarm acknowledgement, during an alarm happened the user is required to press the F8 key to acknowledge the alarm event and silence off the beeping.
For locating a cardholder location in the premises, he/she can select the F9 key to search for the cardholder location. The SMARTGUARD CS software provides two types of method to locate the cardholder, which is by
“Card Number” and by “Cardholder name” order. The user can input search pattern by cardholder card number or the cardholder name to perform the searching.
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CHAPTER 4
4. STARTING SMARTGUARD CS
4.1 Running and Exiting SMARTGUARD CS
To run the SMARTGUARD CS software, you must first load up operating system, move your mouse pointer to start up menu and select the SMARTGUARD CS menu item from the PROGRAM list.
Server Software
Login screen layout will be displayed. The user is required to input their respective user ID and user password to grant access to the software.
For first time running the system, user is required to input the system default setting by typing in Castle for both user ID and password fields.
To exit SMARTGUARD CS Server software, the user can select “SHUT DOWN” command from the menu bar.
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Client Software
Upon finished the loading database, Login screen layout will be displayed. The user is required to input their respective user ID and user password to grant access to the software.
For first time running the system, user is required to input the system default setting by typing in Castle for both user ID and password fields. The password is case-sensitive.
To exit SMARTGUARD CS Client software, the user can select “QUIT” command from the menu bar.
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CHAPTER 5
5. SYSTEM CONFIGURATION PROCEDURE
This chapter outline the basic steps involved in configuring the SMARTGUARD CS Client software.
5.1 Controller/Door Setting
User is required to configure the CASTLE controller setting according to the system requirement. This setting includes,
• Controller and door logical address. (Tag name)
• Physical address of the controller.
• Each door opens time.
• Each door release time.
• Each door closes time.
• Emergency pin number.
• Time zone.
5.2 Time Set, Time Zone, Holiday List, Door Accessibility and Floor Accessibility
The user is required to specify the timer sets, time zone sets and national holiday sets. This process must be carried out before any user card configuration take place, because the
SMARTGUARD Pro software uses all these information to control the card user door accessibility and floor accessibility in a premises. The SMARTGUARD Pro software will enable the user to define maximum 98 sets of user configurable setting. Besides that, SMARTGUARD
Pro software also pre-assigned with two settings which are Free access to all doors and No access to all doors access level and all floor access level.
5.3 Card Holder Configuration
The card holder information must be installed into the SMARTGUARD CS software database before he/she can use the card to access the door. The assigned card information is required to download to CASTLE controller. The user can configure each card user with different access privilege by assigning various type of access level, where the user is required to define it at the Door Accessibility Entry. Further more, the SMARTGURAD CS Client software can also allow the user to assign the validity period of a card.
5.4 Down Loading
After performing all the above steps, the user is required to download the configured data to
CASTLE controller. Failure on downloading process will not guarantee the correctness and accuracy of the SMARTGUARD door access operation. Beside that, the user is advised to print out the configuration setting into hardcopy form or backup the setting data into backing storage media, this is to provide a safe guard on the data entries. In the case of data corruption happened at the SMARTGUARD PC, the user can always restore back the original configuration setting. The downloading function must be executed with extra caution, because the send data will overwritten CASTLE controller existing information, therefore the user should print out all the new entered setting to verify before issued a download command.
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5.5 How Door Access Work
Upon completing all above settings, we assume the user will use a card to grant an access to a door. Does anyone know how CASTLE controller react upon received the card information?
Let us explain some of the basic condition checking takes place at CASTLE door controller.
First of all, CASTLE controller will verify the current state of the door, if the door is in security off or lock release condition then no card verification will be needed because the door is already opened. Else, CASTLE controller will verify the facility code that contained in the card against the SMARTGUARD facility code setting. If a different code presented, the door entry will be denied. This is because the swiped card is belonging to another installation.
Next, CASTLE controller will search from the card table for the existence of the swiped card, a search not found result indicate an invalid entry. The basic requirement to grant a door accesses only happen if the swiped card was presented in CASTLE controller card table.
The searched record will be used to further decide on the validity of the swiped card.
CASTLE controller will check the current door setting, if the setting is being assigned to accept pin number, then a 4-digit pin is expected to be input. The inputted pin number will be compared with SMARTGUARD CS card recorded pin number. A discrepancy on the pin number will deny the entry.
If Card Lock Out setting is on. CASTLE controller will examine the swiped card lock out status. A lock out swiped cardholder should not be allowed to access the door.
On the other hand when an Anti Pass Back mode is on. CASTLE controller will further examine the swiped card anti pass back status to confirm the swiped has not entered to this location before. A previously entered card is not allow to re-enter under anti pass back setting unless the cardholder has swiped out from the entered door.
The expiry date of the card and door accessibility will be checked as well, CASTLE controller will always make sure an old swiped card must be filtered out from accessing the door.
Lastly, CASTLE controller will reference the door accessibility setting of the swiped card to confirm whether the card user is permitted to enter this door. If the checking is clear than the user will be granted a door access.
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CHAPTER 6
6. SMARTGUARD CS SERVER MENU FUNCTION
The SMARTGUARD CS Server software has 6 distinct types of menu function that has been grouped into the following categories:
• Setting
• Tools
• Log out
• About
• Exit
• On-Line Screen Display
Online Transaction
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6.1 Setting Menu
Under the Setting Menu, the user can modify and update the SMARTGUARD CS Server software setting.
The software setting are divided into 2 types,
• PC Alarm Type o Normal, 15 Mins, 10 Seconds, No Sound.
• Comm Port o This function will displayed the PC Comm Port which link up with CASTLE
Controller.
To edit the software setting, the user is required to press the “Modify” button. Edit PC setting dialog screen will prompt out as previous page.
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Under this section, the SMARTGUARD CS software will provides some useful utilities. The complete list of utilities include:
• Purge Data (Transaction)
• Transaction Log Viewer
• Purge Data (Time Attendance)
• Clear Daily Time Attendance File
• View Daily Time Attendance File
• Auto Rebuild Time Attendance
• Backup And Restore
• Restrict Connection
6.2.1 Tools Menu: Purge Data (Transactions)
The SMARTGUARD CS Server software has incorporate a data logging function which will save all events happen from the SMARTGUARD CS software and CASTLE controller to the transaction file (daily basis, each day a log file will be created).
The SMARTGUARD CS software will continuously save the transaction events into the logging file and the file will be kept in the hard disk as long as no data clearing operation is being executed.
Therefore, from time to time the user is required to do the housekeeping jobs to clear the transactions files. As a result, the user is required to execute this command for deleting the unwanted file. Before carrying out this function, we always advise the user to back-up the transaction into backing storage media.
Before perform this Purge operation, user must have to restrict the connection with all client first. To doing this, user has to mark the Restrict Connection menu and terminate all the connection with the client. If not, a message will be prompt out.
To operate this command, the user must select deletion filtering by selecting the starting date and ending date at the “From” and “To” fields as the screen below. Upon, selected the deletion filter, press “OK” button to start deletion and “Cancel” to abort the operation.
Select Transaction Date to Erase
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6.2.2 Tools Menu: Transaction Log Viewer
This function basically for viewing selected transaction with grid line for easier viewing.
Log File Viewer
6.2.3 Tools Menu: Purge Data (Time Attendance)
User can use this function to erase certain date of the attendance that already rebuilt. Just select from which date to which date to permanently erase the attendance.
Before user able to use this function, all client connection should be disconnect and restrict the database connection.
Select attendance date to erase.
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6.2.4 Tools Menu: Clear Daily Time Attendance File
This function will allow user to clear all the daily Time Attendance transaction. Before carrying out this function, we always advise the user to back-up the transaction into backing storage media.
Are sure clear the attendance?
Before perform this operation, user must have to restrict the connection with all client first.
To doing this, user have to mark the Restrict Connection and terminate with all the clients. If not, a message will be prompt out.
6.2.5 Tools Menu: View Daily Time Attendance File
This function will allow user to view the daily time attendance for all the staff.
Daily Attendance Table
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6.2.6 Tools Menu: Auto Rebuild Time Attendance
This function will allow the user to rebuild a new access transaction from the daily access transaction files.
Set the Auto Rebuild time.
Before perform this rebuild operation, user must have to restrict the connection with all client. To doing this, user have to mark the Restrict Connection and terminate will all the clients. If not, a message will be prompt out.
To operate this command, the user must set when the next rebuild should start under
‘Rebuild Schedule’, press “SET” button to confirm the time setting and “Close” to abort the operation.
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6.2.7 Tools Menu: Restrict Connection
This function will restrict the connection between the Server and all Clients.
When user selects this option, there will be a mark show there.
Tools Drop Down Menu
User have to select this option when he/she perform the operation below:
• Purge Transaction
• Rebuild Access Trans Record From Daily Access Trans Files
• Clear Daily Time Attendance File
• Reindex Data
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6.3 Log Out Menu
This function allows the current user to log out from the application without quitting the system. By doing so the subsequent user can log in to the system with their user ID and password.
Before, the user can log out from SMARTGUARD CS software, he/she must input the current log on password. If the password entry is valid, the below screen appear or else the software will notify the user with “Wrong password” message and resume the process with the current log on user ID setting.
6.4 About Menu
This function will allow the user to view the current executed SMARTGUARD CS software release version. This information is important for the user for future software upgrading.
About software version
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6.5 Exit Menu
This function will allow the user to shutdown the SMARTGUARD CS software and return to the MS Window environment.
A confirmation screen will be displayed to get the user decision on quitting the software, if the users decide to quit, then he/she is required to key in the current log on password. If the password entry is invalid, the software will notify the user with “Wrong password” message and resume the process with the current log on user ID setting
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6.6 On-line Display Screen
The SMARTGUARD CS Server software provides 5 different type of on-line screen, which the user can choose, for display, and each display screen will show different type of operation status.
Basically, there are 7 different types of on-line display screen,
• Latest All Event List
• Latest Alarm Event List
• Door list
• Controller list
• Connection List
• Command Feedback
• Command Exception
The default displayed screen will be “Latest All Event List”. The user can change to other online display screen by clicking the tab menu bar.
Online Transaction
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6.6.1 Latest All Event List
This on-line screen is designed to display all transactions occur at the SMARTGUARD CS software. The user can identify the listed transaction event by referring to the description for the detail information. A time stamp on the transaction will explain the exact timing of the incident. The oldest transaction will always listed at the top of the list and the new coming transaction will be appended. Beside the incoming transaction from CASTLE controller, it also records all operation command that is executed by the current log on user. This feature will allowed the system admin to keep track on system user daily operation.
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6.6.2 Latest Alarm Event List
The display screen wills only display alarm events occur at the CASTLE controller. Apparently the SMARTGUARD CS software is only supporting three types of alarm transactions, which are Controller down, Door force open and Duress alarm. Whenever the SMARTGUARD CS software received these three events the software will play an Alarm beeping and log the received event into this screen. The user is required to investigate the happened events, once the reason of the alarm transaction has been identify, the user is required to acknowledge the alarm transaction. The alarm beeping will continue to sound as long as the alarm is in the alarm display screen, To reset the beeping sound, the user must point to Acknowledge Alarm.
An acknowledged alarm will be removed from this screen and alarm acknowledgement transaction will be logged.
Latest Alarm List
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6.6.3 Door List
The Door List display screen show status of the door. This Door List screen will displayed all installed door status.
Online Door Status
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6.6.4 Controller List
The controller on-line display list will reflect the status of the CASTLE controller. If there is a communication error in between the SMARTGUARD CS software PC with a CASTLE controller or hardware trouble at the controller, a controller down alarm will be generated by the
SMARTGUARD CS software and the controller heath status will be change from “Up” to
“Down”. In such situation, the user must check the actual problem happened and then acknowledge the controller down alarm. If the communication in between the host and controller has resume then the controller status will be updated from “Down” to “Up” again.
Total of 16 or 32 controller items will be showed, the “Installed” field will indicate whether a controller currently is being used or not.
Online Controller Status
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6.6.5 Connection List
The connection on-line display list will reflect the status of the Client that connected to the
Server.
The user can also execute the Client relates command by moving the highlight bar at the desire Client record and then double click at the selected record. A command action pop up screen will be displayed and waiting for user action.
Display Current Connection to Database
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6.6.6 Command Feedback
This Command Feedback on-line screen will show all the command feedback when the Client
Site send data or downloaded operation occurs.
From this command feedback screen, user knows what Client sends to the controllers and the results of the transmission.
If the transmission is success, success to send will be displayed and the wording is in green color, or else failed to send will be displayed and the wording is in red color.
Online Feedback
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6.6.7 Command Exception
Online Exception
This Command Exception on-line screen will show all the exception command when the Client
Site send data or downloaded operation occurs error.
From this command exception screen, user knows all the exception command, when its happened.
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CHAPTER 7
7. SMARTGUARD CS CLIENT MENU FUNCTION
The SMARTGUARD CS Client software has 7 distinct types of menu function that has been grouped into the following categories:
• System
• Data
• Report
• Download
• Tools
• About
• Quit
• On-line display screen
Online Transaction
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7
.1 System Menu
Under the System Menu, the user can modify and update the SMARTGUARD CS Client system databases.
The user is required to set-up the system databases before performing any door access operation. The system menu is further divided into 3 main groups.
• Device
• Access Setting
• Software Setting
• Exit
7.1.1.1 System Menu: Device->Controller
Before the user run the SMARTGUARD CS software, he/she must set-up the Controller setting. The SMARTGUARD CS can support up to maximum of 32 controllers. Under the setting of the controller, the user must be able to identify the following:
• Controller name
• Description
• Address
• Bus No
(A unique ID to identify the Controller)
(The description of the Controller name)
(The physical address of the controller)
(Bus ‘0’, where’s the main PCI connected, Bus ‘1’, where’s
• Site Code
• Model second PCI connected)
(The location of the controller)
(Type of the controller)
Controller Setting
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Change Controller Setting dialog screen will prompt out as below.
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Press ‘Close’ command button to exit.
7.1.1.2 System Menu: Device->Door
After completed the Controller setting, the user is required to set-up the “Door” setting. The maximum of the door count is depending on the controller model that selected by the user earlier in the Controller Setting.
First, the user must be able to identify the following,
• Tag name
• Description
• Select Controller
• Controller Bus No
• Controller Unit No
• Door no
• Lock Release Time
• Door Open Time
• Emergency Master Pin
(A unique ID to identify the Door)
(The description of the Tag name)
(Click on this button to select which controller the door connected.
(Display Buses information after select controller)
(Display address information after select controller)
(The physical count of the door)
(The door release period)
(The door opening period)
(A 6 digits accessing programming mode pin number during emergency mode)
Door Setting
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Change Door Setting dialog screen will prompt out as below.
Press “Close” command button to exit.
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7.1.2.1 System Menu: Access Setting -> Interlocking
Door Inter-locking feature only applicable if the user selected the CASTLE-2N controller (in
Controller setting).
By turning on this setting, it will enable the CASTLE-2N controller to restrict only one door to be open at one time. By default, all CASTLE controllers will allow multiple doors to be opened at one time. (Maximum of 8 doors, it depend on the selected controller model)
To modify a record, select the data in which is required to be changed and press “Modify” command button. Door Interlocking dialog screen will prompt out as below.
Press “Close” command button to exit.
Inter-locking Setting
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7.1.2.2 System Menu: Access Setting ->Anti-Pass Back Zone Code
To implement a higher security on the SMARTGUARD CS software, the user is required to setup the Anti Pass Back Zone definition. This entry will define the physical compound area of the door reader of CASTLE controller on anti pass back checking.
To set-up, choose the correct controller and then press “Modify” button to bring out the
Location Zone Code entry screen and then input the entry and exit zone code for a controller.
Press “Close” command button to exit.
Anti-Passback Setting
7.1.3.1 System Menu: Software Setting
The function of Software Setting is to allow the user to configure the run time parameters of this software. The Software Setting are divided into 5 type,
• PC Alarm Type (Consists of 2 model of alarm beeping, soft beep or continuous beep)
• Alarm Alert Option (For Future usage)
• Floor Plan Online (Switch to “Yes” will make enable activate floor plan)
• Company Name (Change the header for every report to display your own company
Name)
• Use Own Logo (Switch to “Yes” to enable ‘Select logo’ button and you can browse for your own logo automatically change the header for every report to display your own company logo)
• User Define (4 user define fields is available, this 4 fields with be appended
Into the Card User List.)
To edit the software setting, the user is required to press the “Modify” button. Edit PC
Setting dialog screen will prompt out as below.
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Software Setting
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7.2 Data Menu
Under the Data Menu, user can modify and update SMARTGUARD CS system databases. The user is required to set-up the system databases before performing any door access operation.
The data menu is categorized into 7 main groups.
• Time Setting
• Card Users
• Software User
• Door Setting
• Browse Time Attendance Transaction
• Edit Time Attendance Transaction
• Floor Plan
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7.2.1.1 Data Menu: Time Setting ->Time Set
The SMARTGUARD CS Client software will enable the user to specify a total of 98-time set.
Each timer set is making up by 3 intervals. For each interval, the user can define their starting and ending time period. The defined time set will be used in the time zone setting at the later section. Besides configure the timer set, the software default has 2 pre-assigned timer set which are:
• Time Set ‘00’: No Access Whole Day
• Time Set ‘01’: Free Access Whole Day
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select the data that required to be changed and press “Modify” command button. Edit Time Set List dialog screen will prompt out as below.
Press “Close” command button to exit.
Time Setting
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7.2.1.2 Data Menu: Time Setting ->Time Zone
Time Zone is a collection of timer set setting. Each time zone setting consists of 9 timer sets to specify the time interval of the day (SUN,MON....SAT and HOL). There are 98 programmable entries of time zone and 2 systems pre-defined time zone.
Firstly, the user must be able to identify the following,
• Time Zone No
• Description
(A unique ID for the time zone set)
(The description of the time zone set)
• SUN,MON..HOL1,HOL2 (A timer set ID for the time interval of the day)
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select the data that is required to be changed and press “Modify” command button. Edit Time Zone dialog screen will prompt out as below.
Press “Close” command button to exit from this function.
Time Zone Setting
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7.2.1.3 Data Menu: Time Setting ->Working Hours
The SMARTGUARD CS software not only works as Door Access Management software, it also have the capability of catering normal time attendant function. In order to use this feature the user is required to set-up the working hour. This information will be used as a reference to generate the time attendant report, such as Employee “First In First Out” report,
Latecomer, and many more. The detail description will be explained at the later part.
User is required to specify the time interval set of each day from MON to SUN, HOL I & II.
Besides the time interval set, the out grace time must be input as well. These information will be used in the time attendant report.
To edit or modify the record, select data that is required to be changed and press “Modify” command button. Change Time Set Interval dialog field will prompt out as below.
Press “Close” command button to exit.
Working Shift
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7.2.1.4 Data Menu: Time Setting ->Holiday I or II
The SMARTGUARD CS software has been designed to cater for multiple holiday definition setting. Where it allow the user to input 2 different type of holiday list for the year. (Holiday I
& II).
The holiday setting function will enable the user to set the holiday’s date, month and holiday name. You are able to set-up up to 30 holiday time zones to override the daily time zones. To set the holiday, the following steps should apply.
The user is able to add a new record by pressing “Modify” command button; to delete an unwanted record, the user must select the records that need to be deleted and follow by pressing the “Clear” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Holiday Date dialog screen will prompt out below.
Press “Close” command button to exit from this function.
Holiday Date
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7.2.1.5 Data Menu: Card Users -> Floor Zone ( Only for Lift controller)
The SMARTGUARD CS software will enable the user to specify a total of 98-floor zone. Each floor zone is making up by 6 range. For each range, the user can define their starting and ending floor. The defined floor zone will be used in the Floor Accessibility setting at the later section. Besides configure the floor zone, the software default has 2 pre-assigned floor zone which are Free Access and No Access.
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select the data that required to be changed and press “Modify” command button. Modify Floor Zone List dialog screen will prompt out as below.
Press “Close” command button to exit.
Floor Zone Setting
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Data Menu: Card Users ->Department
This function will enable the user to set-up the department entry. Each department must include a unique tag name to identify the department record.
The created information will be used as a reference field during the card user database entry.
To set-up the Department databases, the following action should apply.
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Edit Department List dialog screen will prompt out as next page.
Press “Close” command button to exit from this function,.
Department List
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7.2.1.7 Data Menu: Card Users ->Job Title
This function will enable the user to set-up the job title entry. Each job title must include a unique tag name to identify the job title record.
The created information will be used as a reference field during the card user database entry.
To set-up the job title database, the following steps should apply:
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record that need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Edit Job Title List dialog screen will prompt out below.
Press “Close” command button to exit.
Job Title
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7.2.1.8 Data Menu: Card Users ->Door Accessibility
Door accessibility function will allow the user to maintain and control a card user access privileges at each door in a premise. With this function, you can control whether a person can access to certain door or at what time he/she can access the door. The user is required to assign a unique access number and follow by a description. SMARTGUARD CS software has also extended the flexibility of the access privilege definition by allowing the user to specify the validity date of the access level by accepting the start and end date.
With this addition feature, it will allow SMARTGUARD CS software to control an access privilege to be active and deactivate on a specific time period.
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the records which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Access Level dialog screen will prompt out as below.
Press “Close” command button to exit from this function.
Door Accessibility Description
To assign a door accesses time zone for certain access level. Firstly, the user is required to select the desire access level, the SMARTGUARD CS software will automatically display all doors setting of the selected access level on the screen.
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The user can configure an individual door setting by placing the mouse pointer at the correct row and then double click on it. A time zone pop up screen will appear. At this point, the user can select the time zone set and assign to the door. If the user decided not to permit an access at this door for a particular access level, then the user should choose No Free Time
Zone.
Select Time Zone For each Door
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7.2.1.9 Data Menu: Card Users ->Floor Accessibility ( Only for Lift Access Controller)
Floor accessibility function will allow the user to maintain and control a card user access privileges at each floor in a premise. With this function, you can control whether a person can access to certain floor or at what time he/she can access the floor. The user is required to assign a unique access number and follow by a description.
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the records which need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Get Text dialog screen will prompt out as below.
Press “Close” command button to exit from this function.
Floor Accessibility Description
To assign a floor accesses time zone for certain access level. Firstly, the user is required to select the desire access level; the SMARTGUARD Pro software will automatically display all floors setting of the selected access level on the screen.
The user can configure an individual floor setting by placing the mouse pointer at the correct row and then double click on it. A time zone pop up screen will appear. At this point, the user can select the time zone set and assign to the floor. If the user decided not to permit an access at this floor for a particular access level, then the user should choose No Free Time
Zone.
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7.2.1.10 Data Menu: Card Users ->Card User
This section will explain set-up procedure of the cards holder database. All card user data must include a unique card number for each record. The card number will be used to perform search operation and this card number is build by 6 bytes numeric code. Once the users select the card user option from the Data Menu selection, the screen on next page will appear.
Card User Table
To view the information for each card, basically just highlight desire record and automatically the information will display below of the card user list area.
The card user list is defaulted by card number order.
To change the display order, the user can select the sort order button; a selection pop up screen will be shown as below.
Besides View Door Accessibility Details function and
Sort Order function, the SMARTGUARD CS software has been in-cooperate with an important and useful function, which is Find Card option. This function will allow the user to locate a particular card record in a quicker manner instead of scrolling the record one by one. The SMARTGUARD CS software is able to locate a record either by Card Number Order or Cardholder
Name Orders.
Sort Order
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The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record that need to be deleted and follow by pressing “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Edit This Card dialog screen will prompt out as below.
Lastly to exit from this function, Press “Close” command button.
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Data Fields
• Card Number
• Staff Code
• Staff Name
• Door Accessibility
• Floor Accessibility
• Department
(A unique identify for a card user record)
(Staff code of an organization)
(Name to describe the Staff Code)
(The door access privilege setting)
(The floor access privilege setting)
(A field to describe the card user’s department)
• Job Title
• Enable
•
•
•
Sex
Date of Birth
Start/End Date
• IC Number
• Vehicle No
(A field to describe the card user’s job title)
(A field to determine usability of a card)
Female)
(Birthday of the card user)
(Validity of a card)
(Identification card no of the card user)
(The vehicle no of the card user)
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7.2.1.11 Data Menu: Card Users ->Leave Type
This function will enable the user to set-up the leave type entry. Each leave type must include a unique tag name to identify the leave type record.
The created information will be used as reference fields during card user leave entry database entry. To set-up the leave type database, the following steps should apply:
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record that need to be deleted and follow by pressing the “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Edit Leave Type List dialog screen will prompt out as show in next page.
Press “Close” command button to exit from this function.
Edit leave type here
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7.2.1.12 Data Menu: Card Users ->Leave Entry
This section will explain set-up procedure of the cardholder leave entry database. Once the user select the card user option from the Data Menu selection, the screen below will appear.
The card user list is defaulted by card number order. To change the display order, the user can select the list order box.
Besides List Order function, the SMARTGUARD CS software has been in-cooperate with an important and useful function, which is Find Record option. This function will allow the user to locate a particular card record in a quicker manner instead of scrolling the record one by one. The SMARTGUARD CS software is able to locate a record by Date. The record date dialog screen on next page will display.
The user is able to add a new record by pressing “Add” command button; to delete an unwanted record, the user must select the record that need to be deleted and follow by pressing “Delete” command button. As for modifying a record, select data that is required to be changed and press “Modify” command button. Change Leave Record Entry dialog screen will prompt out as next page.
Press “Close” command button to exit from this function.
Leave Application
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7.2.1.13 Data Menu: Software User-> Command Accessibility
The SMARTGUARD CS software provides the master user with a feature to configure system menu access. To set-up the menu access, the user is required to supply a Unique Command
Accessibility No. After the command accessibility ID assignment, the user is required to select and highlight the menu item for the assessable items.
• To add a new record
Select the “Add“ button and key in a new command accessibility ID in the menu access information. The command accessibility ID must be unique, where it will be used for record searching.
• To modify a existing record
Move the record pointer to the correct record and press “Modify” button toggle on the record editing function.
• To delete an unwanted record
Move the record pointer to the unwanted record and click “Delete” button. A confirmation screen will be displayed, the user is prompt to confirm on this operation before deleting take places.
• To cancel operation
To abort the editing function, the user select “Cancel” button.
Command Accessibility
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7.2.1.14 Data Menu: Software User->Software User List
The SMARTGUARD CS software had been incorporated with the system user log in option.
The purpose of having this function is to provide a security level on the SMARTGUARD CS software. The log in function will prevent all unauthorized personnel being accessed the
SMARTGUARD CS software.
With the existence of the command accessibility function, each system user can set-up a different menu access control by assigning a correct menu access control from the pop-up selection. As a result, the system administrator can easily control the operation of the
SMARTGUARD CS software and CASTLE door access system.
System User Setting
To add a new system user, the system admin is required to input a unique user ID and follow by a user name as reference to the user ID. The system admin is also able to extend the usability of the new system user to the global network by turning on the Server access option. This function will allow the system user to be access to SMARTGUARD CS Server software. Beside the server access, the system admin can also set the capability on setting the cardholder access pin number by clicking the “Change Pin” check box.
To delete the unwanted system user record or to edit the existing record, the system admin is required to identify the desire record and follow with the appropriate command action.
7.2.1.15 Data Menu: Door Setting ->Individual Door
This function enables system user to set-up the CASTLE door runtime parameters. Upon entering the entry screen, the system user is required to select the door record by moving the mouse pointer to the correct row and click “Modify” button to activate the editing function. After selecting the button, a list of parameters is presented for modification.
- Auto Lock Release Time Zone
A time zone setting which will be used by SMARTGUARD CS software to turn on the Auto
Door Lock Release mode. Once the door is in lock release mode, no card swiped is required to grant a door access.
- Card + Pin Mode Time Zone
A time zone setting which will be used to switch on the Card + Pin number function at the door. Once this option is activated, a card user must present the card at the door reader and then key in their secret pin number to grant a door access.
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- Security
The security option works similarly to the Auto Lock Release Time Zone option. The main different between these two is the
Security option is not manage by time zone setting. A security off action will allow a door to be freed permanently until a reset is triggered and the security on action is the opposite.
- Card + Pin Mode
Setting off the card + pin mode will disable the function even though the time zone is still active.
- Pin Mode
Setting off the pin mode will disable pin mode even though the time zone is still active.
- Use common pin
This setting will used to set the reader to use the Auto-Pin number that set at the controller or use the
Local Auto-Pin number that set to the specify door.
Individual Door Setting
- Local PIN #1
4 digit of number are required to set the Local Pin 1 number. This is only can be used when the Use Common Pin Mode is OFF.
- Local PIN #1 TZ
Set the Time Zone for the Local Pin 1 so that Local Pin 1 can be used within the Time
Zone setting.
- Local PIN #2
4 digit of number are required to set the Local Pin 2 number. This is only can be used when the Use Common Pin Mode is OFF.
- Local PIN #2 TZ
Set the Time Zone for the Local Pin 2 so that Local Pin 2 can be used within the Time
Zone setting.
- Emergency Mode
This is a safe guard method for the CASTLE system. The setting of this mode is to make sure no down time happened at CASTLE door. In the event of communication error between CASTLE door readers with the host controller, the door controller will react immediately according to the emergency mode. The user can define 3 different type of emergency mode, namely Auto Pin, Lock Release and Facility Code Entry.
• Auto Pin setting will instruct the door controller to accept Emergency Pin no to grant access.
• Lock Release Mode will permanently release the door and ,
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• Facility Code Function will instruct the door controller to grant a door access according to facility code of a user card. ( Only for Magnetic Card)
• Emergency Pin
The user must input 4 digits pin number in case the setting of the emergency mode is auto pin number. The entered pin number will be used to grant a door access during trouble happened at door controller.
• Exit Button TZ
The User can control exit button to be active during certain period. So, the button can’t be use if out of activation time range.
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7.2.1.16 Data Menu: Door Setting ->Global Door
As we know the SMARTGUARD CS software can support a maximum of 512 doors ( depends t for some of these doors that we can be applied the setting at one time. Therefore, the
SMARTGUARD CS software has been designed to simplify the door setting operation by grouping all the common setting into a single function. The common settings are Anti-Pass
Back mode, Check Expiry Date in Door Accessibility Card Lock Out Function, Facility Code
Setting, Auto Pin Number and Auto Pin Number Time Zone.
To configure the Global Setting, the user is required to press “Modify” button, a list parameters will be shown for the user to set-up.
Global Door Setting
- Anti-Pass Back
The Anti Pass Back feature is designed to ensure the user always transact a “In” transaction at the door reader and followed by one ”Out” transaction, before he/she can carry out another transaction. For instance, if a user swipe his/her card at door A to grant access to a room then passed the card to another person to attempt at door A again, the second entry will be denied by the door controller. The user is required to set this field “On” to enable this option and “Off” will disable the option.
- Check Expiry Date In Door Accessibility
Setting on this mode will instruct the CASTLE controller to check the validity date of the user card. A card with expiry door accessibility will unable to grant access at a door.
- Card Lock Out
The Card Lock Out function is mainly designed for higher security guarding condition, where the CASTLE controller will lock out the user card if several invalid attempts at the door reader take place. This includes 3 consecutive wrong PIN number access, 3 consecutive Anti Pass Back violation. The user should switch on this mode if he/she feel that necessity of a higher security door access control.
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- Facility Code
The purpose of having this code is to distinguish the user card from one installation with another. As we know the door access uses a card number as the main reference point in the door access system. Therefore to avoid same card number to apply at both installations, the CASTLE controller required the manufacturer to include in an extra feature (facility code) to restrict the user swipes his/her card at different installation location. As a result, every installation location should assign with a completely different facility code to distinguish from each other.
- Auto PIN (10 sets PIN number)
A 4 digits pin number for accessing the doors when the Auto Pin mode is switched on.
The main purpose of having this is to provide an alternative manner to grant the door access instead of doing the normal method swipe card at door reader manner. By switching on this mode, the user is required to input the pin number.
- Auto Pin Time Zone (10 sets Time Zone for Auto PIN)
This setting is able the user to customize their auto pin mode according to the time periods. The user is required to attach a time zone set to the door. If the time zone is activated and the pin mode setting is set, then the door will automatically access user pin number.
7.2.1.17 Data Menu: Browse Daily Time Attendance Transaction -> Daily
This function will enable user to view the daily time attendance transaction of each staff.
7.2.1.18 Data Menu: Browse Daily Time Attendance Transaction -> Monthly
This function will enable user to view the monthly time attendance transaction of each staff.
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7.2.1.19 Data Menu: Edit Time Attendance Transaction
This function will enable user to edit the monthly time attendance transaction of each staff.
Once user clicks on this menu, the screen below will be displayed.
With click on the “Find Transaction” button, user is able to select the date and card no that he/she needed to find.
By pressing on the “View Monthly Transaction” button user also able to view the monthly transaction. The screen below will be displayed.
Another function that SmartGuard CS provided is the Rebuild Time Attendance Transaction.
User can select the time range that he/she needed to rebuild the transaction.
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7.2.1.20 Data Menu: Floor Plan
As mentioned at the beginning, the SMARTGUARD CS Client software is specially designed to help the user to manage and control the CASTLE door access system with minimum interaction at the controller level. Therefore, the SMARTGUARD CS Client software has includes a useful function to create a user-friendly environment that is graphical floor plan editing and runtime.
The floor plan editing function will allow the user to create multiple floor plan layouts and insert door object at the plan. The below screen layout will be shown whenever the user select the function from the main menu.
Floor Plan
Basically, the floor plan screen can be categorized into 3 main portions (Floor Plan Record
List, Floor Plan Map Panel and Command Action List).
At top of the screen, a floor plan record list will be shown with all the existing floor plan records and the user can modify the record by simply click on the desire record and then follow by the “Modify Floor Plan Record” command. A pop up dialog screen will be displayed for the user to perform the editing.
To add a new floor plan record, the user can choose “Add New Floor Plan Record” command.
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The SMARTGUARD CS Client software will pop up a dialog screen to prompt the user for a floor plan map ID and map description. Besides inputting the floor plan record information, the user is required to attach a graphical map into this floor plan record. To achieve this operation, first of all, the user should press the “Get Floor Plan File” command, then the user is required to select the desire floor plan map file (BMP) and click “OK” action to attach the selected map file into the floor plan record. After that, the user is required to execute the
“Save This Floor Plan” command to relate the map file with the floor plan record.
Until this stage, the user has already finished the floor plan record and graphical map file creation procedure. Next step is to link the CASTLE door into the floor plan map. The step is very simple, first, click “Add Door To This Floor Plan” command to select the new installed door. (Door Setting) Upon selected a door record, a symbolic icon will appeared at the middle of the floor plan map. At this point, the user has successfully linked up a door object with the floor plan record. Next the user must position the door object into the correct coordinate. The location setting of the door object will be the actual display location of a door object during the floor plan runtime.
The user can repeat the above procedure to insert the others door object in the floor plan record. In case, the user did a mistake on the door object selection and would like to delete the inserted object, he/she can simply highlighting the unwanted door object and choose the
“Delete Device Point From The Floor Plan” to remove it.
For deleting, the entire floor plan record, it is even simple, select the desire record from the
Floor Plan Record List and execute the “Delete This Floor Plan” command. The selected record will be permanently removed.
To return to the main menu, please select the “Close” button.
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7.3 Report Menu
The SMARTGUARD CS Client software has provided 4 types of report for the user to operate.
Which are,
• Software Data
• Time Attendance Transaction
• Log Transaction
• Open Saved Report
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7.3.1.1 Report Menu: Software Data->Time Set
This function will allow the user to print the timer set settings. The SMARTGUARD CS Client software will generate the time set report into the preview form, where it allow the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.2 Report Menu: Software Data->Time Zone
This function will allow the user to print the time zone settings. The SMARTGUARD CS Client software will generate the time zone report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.3 Report Menu : Software Data->Holiday I and II
This function will allow the user to print the holiday settings. The SMARTGUARD CS Client software will generate the holiday report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.4 Report Menu: Software Data->Department
This function will allow the user to print the department settings. The SMARTGUARD CS
Client software will generate the department report into the preview form, where it allows the user to browse it. If he/she has satisfy with report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.5 Report Menu: Software Data->Job Title
This function will allow the user to print the job title settings. The SMARTGUARD CS Client software will generate the job title report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.6 Report Menu: Software Data->Floor Zone
This function will allow the user to print the door accessibility settings. The SMARTGUARD CS
Client software will generate the door accessibility report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the
“Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.7 Report Menu: Software Data->Floor Accessibility
This function will allow the user to print the floor accessibility settings. The SMARTGUARD CS
Client software will generate the floor accessibility report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the
“Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.8 Report Menu: Software Data->Door Accessibility
This function will allow the user to print the door accessibility settings. The SMARTGUARD CS
Client software will generate the door accessibility report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the
“Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.9 Report Menu: Software Data->Card User
The SMARTGUARD CS Client software will allow the user to list the cardholder information into the preview form. The user can generate the report by several type of filtering, e.g. by card number range, cardholder name range, department grouping, job title grouping, door accessibility and expiry date grouping. Beside the report filtering setting, the user cans also set-up the reports printing sort order. These report function can support various type of sorting order, such as by card number, name, job title, door accessibility, expire date, department and card no, department and staff no and department and card user name. The user is required to select one of the above sort key orders to produce a cardholder list.
To begin the report printing, select the “Prepare Report” button, and then the cardholder information will be displayed. Once the user had confirmed the data, he/she can select the
“Preview” button to convert the display data into the informative cardholder report.
The SMARTGUARD CS Client software will generate the cardholder report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the
“Close” button.
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7.3.1.10 Report Menu: Software Data->Controller
This function will allow the user to print the controller settings. The SMARTGUARD CS Client software will generate the controller report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.11 Report Menu: Software Data->Individual Door Setting
This function will allow the user to print the door settings. The SMARTGUARD CS Client software will generate the door report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.12 Report Menu : Software Data->Global Door Setting
This function will allow the user to print the global door settings. The SMARTGUARD CS Client software will generate the global door report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.13 Report Menu : Software Data->Leave Type
This function will allow the user to print the leave type. The SMARTGUARD CS Client software will generate the leave type report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.14 Report Menu : Software Data->Leave Transaction
This function will allow the user to print the leave transaction. The SMARTGUARD CS Client software will generate the leave transaction report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.15 Report Menu : Software Data->Working Hours
This function will allow the user to print the Working Hours. The SMARTGUARD CS Client software will generate the Working Hours report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.16 Report Menu : Software Data->User Door Accessibility
This function will allow the user to print the User Door Accessibility. The SMARTGUARD CS
Client software will generate the User Door Accessibility report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the
“Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.1.17 Report Menu : Software Data->Card User Shift List
This function will allow the user to print the card user shift list settings. The SMARTGUARD CS
Client software will generate the time set report into the preview form, where it allow the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.2 Report Menu: Time Attendance Transaction
7.3.2.1 Report Menu: Time Attendance Transaction Æ Daily
This function will allow the user to print the Daily time attendance transaction. Before generated the daily time attendance, user has to select the date of the range that he/she needed to generate.
User is also able to select the transaction type that he/she needed. With press on the
“Prepare Report” button, the report will be displayed. The SMARTGUARD CS Client software will generate the daily time attendance transaction report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the
“Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.2.2 Report Menu : Time Attendance Transaction Æ Monthly
This function will allow the user to print the Monthly time attendance transaction. Before generated the daily time attendance, user has to select the sort order and report type that he/she needed to generate.
Monthly Attendance Report.
With press on the “OK” button, the report will be displayed. The SMARTGUARD CS Client software will generate the daily time attendance transaction report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.2.3 Report Menu : Time Attendance Transaction Æ Late Comer by Staff
This function will allow the user to print the Late Comer by Staff report. Before generated the
Late Comer by Staff report, user has to select the Date and Staff that he/she needed to generate.
Late Comer by Staff Menu.
With press on the “Prepare Report” button, the report will be displayed. The SMARTGUARD
CS Client software will generate the Late Comer Attendance report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.2.4 Report Menu : Time Attendance Transaction Æ Late Comer by Department
This function will allow the user to print the Late Comer by Department report. Before generated the Late Comer by Department report, user has to select the Date and Staff that he/she needed to generate.
Late Comer by Department Menu.
With press on the “Prepare Report” button, the report will be displayed. The SMARTGUARD
CS Client software will generate the Late Comer Attendance report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” button.
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7.3.2.5 Report Menu : Time Attendance Transaction Æ Percentage of Late Comer by Department
This function will allow the user to calculate and print the Late Comer by Department report.
Before generated the Late Comer by Department report, user has to select the Date and Staff that he/she needed to generate.
Percentage of Late Comer by
Department Menu.
With press on the “Prepare Report” button, the report will be displayed. The SMARTGUARD
CS Client software will generate the Late Comer Attendance report into the preview form, where it allows the user to browse it. If he/she has satisfy with the report, then by selecting the “Print” icon will physical print out the report and choosing the “Save” icon will allow the user to store the report into file format. To cancel this operation, just press the “Close” b
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7.3.3 Report Menu: Log Transaction
The SMARTGUARD CS Client software will log all transactions either from CASTLE controller or generated from SMARTGURAD CS Client software. The logged data can be retrieved to formulate into informative report. The user can produce such report by choosing this function.
Select the “Log Transaction”, the below screen will appear.
If the user would like to do some time filtering, he/she is required to focus on transaction date time filter groups. In this date time transaction filter group box, there is two setting which is “From” and “To” fields. Both fields will allow the user to configure the fetched record time and date range. Besides the time filtering option, the user can also set the printing order of the data field in other method by selecting the Sort Order list box that is resided at the sort order group box. Currently, the SMARTGUARD CS Client software is able to support 6 different types of key order,
1. List By Time
2. List By Card Number
3. List By Job Title
4. List By Department
5. List By Transaction Type
6. List By Door Reader
The default setting is List by time order, which means all listed transaction will be sorted according to the time of the transaction, occurs. To achieve better data grouping, the user can select the “Event filter” which appear at the top right corner. The user can specify the starting and ending range of the card number, starting and ending of the cardholder name, department, job title, controller and door reader. By selecting this event filter, it will instruct the SMARTGUARD CS Client software to retrieve all the transaction data according to the above mention fetch condition.
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The SMARTGUARD CS Client software will allow the user to preview the report before printing. The user can view and browse the entire report, if he/she has satisfy with the report then the user can select the “Printer” icon from the preview screen to physical print out the report. If the user would like to save the report into report file, he can select the file “Save” icon from the preview screen. The print preview screen also allows the user to configure the printer configuration. To abort the operation, the user is required to select the “Cancel” or
“Close” button.
“Transaction Log File Lister” has another function that is “Log File Viewer”. The user can select this button to browse though the transaction file. To operate this function, first the user needs to press the “Log Viewer” button. The below screen will be displayed. The user is required to select the date of transaction for viewing. Upon finishing the file selection, just click on “View” button. The data record from the selected date will be displayed at the browse screen. The browse screen will allow the user to view through the records. To close this operation, please press on “Close” button.
After select all the filter, the user has to press on the “Prepared Report” button. The system will prepare the report. By press on the “Preview” button, the report will be generated.
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7.4
Download Menu
Under the download menu, the user can perform direct operations on CASTLE controller. The below functions are available for the user to perform.
• Reload Settings to Controller
• Update Card List in Controller
• Security On
• Security Off
• Pulse Door Open
As mentioned earlier, the down load operation must carry out with extra caution, this is due to the down loaded data will overwrite the existing CASTLE setting. Especially, the “Security
Off” command, it will permanently unlock the door.
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7.4.1 Download Menu: Reload Settings to Controller
All the system setting that has defined earlier in the previous section are to be sending to the
CASTLE controller. The below screen layout will be shown upon selecting Reload Settings command.
The Reload Settings to Controller screen is consists of 3 list box. The top list box is the various type of setting to be sent to the controller. The left list box is the source destination
(“Existing Controller List”) of the controller list and the right list box is the target destination
(“Controller to be sent to”) of the controller list.
To download controller setting, first the user is required to highlight the controller name from the source destination which will be send and click “>” to transfer the selected item to the target destination. Second he/she should select the type of setting to be sent to the controller. (Individual Door Setting, Global Door Setting, Card User List, Time Zone List, Time
Set List, Door Accessibility and Holiday List). Once the user confirmed on the download selection and target destination, the user can press “Send” command to execute it. If the user would like to undo the target controller then he/she should highlight the correct item from the target destination by clicking “<” to reposition the selected item back to the source destination.
Besides that, the “<<” and “>>” buttons is for transferring all items.
Download Setting to Controller
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7.4.2 Download Menu: Update Card List to Controller
This function will allow user to control the card operation of CASTLE controller. The “Update
Card List to Controller” screen is consists of 3 list box. The top list box is the various type of card operation to be sent to the controller. The left list box is the source destination
(“Existing Controller List”) of the controller list and the right list box is the target destination
(“Controller to be sent to”) of the controller list.
To perform a download card operation, the user is required to highlight the controller name from the source destination that he/she would like to sent and click “>” to transfer the selected item to the target destination, then he/she should select the type of operation to be performed. (Install Card, Delete Card, Pin No, Card Expiry Status, and Door Accessibility).
If the user would like to undo the target controller, he/she should highlight the item from the target destination by clicking “<” to reposition the selected item back to the source destination. Besides that, the “<<” and “>>” buttons is for transferring all items in between the source destination and target destination.
One last thing the users need to do is select the card ranges for the selected controller. For all cards, please click the All Cards check box. For selected range, the user is required to specify “From Card #” for starting range and “To Card #” for ending range. Once, the user is confirmed on the selection and target destination, the user can press the “Send” command to execute it.
Update Card User Setting
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7.4.3 Download Menu: Security Off
In normal occasion, all CASTLE doors is default to security on. When security on, the user is required to use an access card to swipe at the door reader for granting a door access, but in some cases, we need to free the door all the time. To carry out this operation, the user can select security off function, when this function being toggled the security of this door will permanently turn off. The door will always be released. Neither a door duress alarm nor a door force open alarm will be generated.
The next page screen layout will be shown upon selecting Security off option. The installed door listing will be displayed. To security off a door, just move the mouse pointer to the desire door and click “OK” button to send the command to CASTLE controller. To abort the entire operation, please select the “Cancel” button.
7.4.4 Download Menu : Security On
This function is to turn on the security feature. Turning on the Security mode will cause the door back to lock status. By default all the doors are set to security mode on. This function will only be used to turn on a security mode that formally being turn off. The screen display of security on and user operation for this option is same with the above option (Security off).
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7.4.5 Download Menu: Pulse Door Open
This function will allows the user to perform a remote door release operation at the PC level instead of doing it at the CASTLE controller door readers. The user can select the targeted door from the displayed door list by highlighting the desire record and then follow by “Ok” button to execute it.
If a door is being released but never open and after the door release time is expired, it will be automated lock back by the CASTLE controller. It seems that the pulse door open function is similar with the security off function. Basically, both of this command is look a like, the major different is the pulse door release will lock the door after the expiry of the door release time but the security off will never lock, unless a security on command being issued.
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7.5 Tools Menu
Under this section, the SMARTGUARD CS Client software will provides some useful utilities for e.g. changing the user password and change pin. The complete list of utilities include:
• Change Password
• Log Out
• Change Pin
7.5.1 Tools Data Menu: Change Password
The current log on user can change their password setting by selecting this command. Before any changes the user would like to make, the user must input their log on password to get access to the password entry screen. If the input password is verified successful then the
SMARTGUARD CS Client software will prompt the user for the new password entry to change the password. The user must key in the password carefully, after that he/she is required to re input the new entered password to perform the password verification. The SMARTGUARD CS
Client software will only change the current password to the new one if the verification completed successful.
Insert your current password first.
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7.5.2 Tools Data Menu : Log Out
This function allows the current user to log out from the application without quitting the system. By doing it, the subsequent user can log in to the system with their user ID and password.
Before, the user can log out from SMARTGUARD CS Client software, he/she must input the current log on password. If the password entry is valid, the below screen appear or else the software will notify the user with “Wrong password” message and resume the process with the current log on user ID setting.
7.5.3 Tools Data Menu: Change Pin
This is a very important function because it will enable the user to configure and set the 4 digits secret pin number of the cardholder (pin mode or card + pin mode). In order to execute this function, the current log on user must have the Change Pin setting on during the
System user entry.
If the current log on user is being configured to set this setting, he/she will see the below screen display. The user must select the desire record from the card list and then press
“Select Card” button to set the cardholder new pin number.
Select which card to change their PIN number
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7.6 About Menu
This function will allow the user to view the current executed SMARTGUARD CS Client software release version. This information is important for the user for future software upgrading.
7.7 Exit Menu
This function will allow the user to shutdown the SMARTGUARD CS Client software and return to the MS Window environment.
A confirmation screen will be displayed to get the user decision on quitting the software, if the user decide to quit, then he/she is required to key in the current log on password.
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7.8 On-line Display Screen
As we mentioned at the earlier chapter, SMARTGUARD CS Client software is a host of all
CASTLE controller which monitor all CASTLE controller that is attached at the door access network. It also manages all card operation and door settings of all doors.
If the user let the SMARTGUARD CS Client software running and on-line around the clock then it will be able to guard, monitor and report all operational events that occur at the
CASTLE controller. On the other hand, if the user decides not to on-line the system every time, the CASTLE controller will buffer the transaction at their internal memory. By the time the SMARTGUARD CS Client software re-connect with the door access networks again, all pending transaction will be retrieved.
From time to time, the SMARTGUARD CS Client software will poll the CASTLE controller for the latest transaction. By doing so this software is able to keep track the status of the controller and get the latest information that involved at the door.
The SMARTGUARD CS Client software provides 6 different type of on-line screen, which the user can choose, for display, and each display screen will show different type of operation status.
Basically, there are 6 different types of on-line display screen,
• Latest all event list
• Latest all alarm list
• Floor plan display
• Door list display
• Controller list
• Command Feedback
• Command Exception
The default displayed screen will be “Latest all event list”. The user can change to other online display screen by clicking the tab menu bar. Beside that, if the user has configured the software setting to switch on the on-line floor plan, then the floor plan on-line display screen will be brought to fore ground in case alarm transaction happened.
7.8.1 Latest All Event List
This on-line screen is designed to display all transactions occur at the SMARTGUARD CS
Client software. The user can identify the listed transaction event by referring to the description for the detail information. A time stamp on the transaction will explain the exact timing of the incident. The oldest transaction will always listed at the top of the list and the new coming transaction will be appended. Beside the incoming transaction from CASTLE controller, it also records all operation command that is executed by the current log on user .
This feature will allow the system admin to keep track on system user daily operation.
7.8.2 Latest All Alarm List
The display screen wills only display alarm events occur at the CASTLE controller. Apparently the SMARTGUARD CS Client software is only supporting three types of alarm transactions, which are Controller down, Door force open and Duress alarm. Whenever the SMARTGUARD
CS Client software received these three events the software will play an Alarm beeping and log the received event into this screen. The user is required to investigate the happened events, once the reason of the alarm transaction has been identify, the user is required to acknowledge the alarm transaction. The alarm beeping will continue to sound as long as the alarm is in the alarm display screen, To reset the beeping sound, the user must press F8 to acknowledge. An acknowledged alarm will be removed from this screen and alarm acknowledgement transaction will be logged.
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7.8.3 Floor Plan Display
This is a graphical map display screen, it contained with floor plan setting which has defined at the Floor Plan editing earlier. By default, the first record in the floor plan database will be showed; the user can always switch to different plan by pressing the record control at the top of the screen. As you see the floor plan will display the door object at the user defined location. In case any door alarm transaction occurs, the SMARTGUARD CS Client software will change the color attribute of the door object.
If the software setting has set the floor plan on-line, an activation of alarm will trigger the associated floor plan to be showed automatically. The user can identify the details alarm transaction by reading the “Latest Alarm Event List”. Once the user has confirms on the alarm transaction, he/she should acknowledge the displayed alarm by press F8 command.
Besides the display the alarm information, the floor plan screen also provides a short cut link for the user to execute a door commands. It can be done by double click on the selected door object. A door related operation screen will be displayed and wait for the user to select a command. The user can perform a security on, security off and pulse door open command.
Even the door setting function can also be done via this pop up screen.
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7.8.4 Door List Display
The door display screen is similar with the floor plan display screen, it show status of the door. The major different is that the “Door List Display” show data in the normal form instead of graphical form. The “Floor Plan Display” will only displayed the door items that is being defined during the floor plan editing, on the other hand, the “Door List Display” screen will displayed all installed door status. The user can also execute the doors related command by moving the highlight bar at the desire door record and then double click at the selected record. A command action pop up screen will be displayed and waiting for user action. . The user can perform a security on, security off and pulse door open command. Even the door setting function can also be done via this pop up screen.
7.8.5 Controller List
The controller on-line display list will reflect the status of the CASTLE controller. If there is a communication error in between the SMARTGUARD CS Client software PC with a CASTLE controller or hardware trouble at the controller, a controller down alarm will be generated by the SMARTGUARD CS Client software and the controller heath status will be change from
“Up” to “Down”. In such situation, the user must check the actual problem happened and then acknowledge the controller down alarm. If the communication in between the host and controller has resume then the controller status will be updated from “Down” to “Up” again.
Total of 16 controller items will be showed, the “Installed” field will indicate whether a controller currently is being used or not?
7.8.6 Command Feedback
This Command Feedback on-line screen will show all the command feedback when the Client
Site send data or downloaded operation occurs.
From this command feedback screen, user can knows the results of the transmission.
If the transmission is success, success to send will be displayed and the wording is in green color, or else failed to send will be displayed and the wording is in red color.
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SmartGuard CS Client/Server User Manual
Appendix A
(Procedure of create Own Company Logo)
System Î Software Setting
The size of the company logo must be Weight x Height: 75 x 75.
In order to create the logo, the user must have to follow the rules below.
1) Create the company logo.
2) Then, the user require to turn “Yes” on the “ Use Own Logo” option (Software Setting)
3) Select the logo from the folder which the logo located.
4) The logo will appear as the screen below.
Software Setting Form
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SmartGuard CS Client/Server User Manual
After all the above instructions was done. User may able to view their logo in the report just like the following example:
Reports with own Company Logo.
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Appendix B (Refresh Button)
It is strongly recommended all the Clients press the “Refresh” button often when he/she needed to add or view the latest data. The reason is another client might have add some new data into the system, and by pressing the Refresh button it will gather all the data, therefore it is strongly recommended to press the refresh button.
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