SUR40 for Microsoft® Surface®
User Manual
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BN46-00030A-02
Chapter. 1
Before Using the Product
Copyright
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© 2011 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
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The SAMSUNG and SyncMaster logos are registered trademarks of Samsung Electronics.
Microsoft® Surface® and Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
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home visit is carried out.
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Contents
Chapter. 1
BEFORE USING THE
PRODUCT
Chapter. 3
CONNECTING AND USING A
SOURCE DEVICE
2
5
5
6
7
9
14
Copyright
Safety Precautions
6\PEROV
Electricity and Safety
Installation and Safety
Operation and Safety
Cleaning
Chapter. 2
PREPARATION
10
10
11
11
11
12
12
13
13
Checking the Contents
Removing the Packaging
Checking the Components
Parts
Side View
Rear View
Tidy-up the Wires
Installing the Wall Mount
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Installing the Wall Mount Kit
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14
15
16
17
Checklist before Connecting to
Source Devices
Pre-connection Checkpoints
Before using the product
Connecting to an External Display
Connecting to a Source Device
Chapter. 4
USING THE PRODUCT
19
19
19
20
23
24
26
About Surface
Product Features
Creating a Windows user account
Preparing a Venue for Samsung SUR40
for Microsoft® Surface®
Surface Mode
Bing™ for Microsoft® Surface®
Re-installing Windows 7
Chapter. 5
ON SCREEN DISPLAY MENU
27
Using the On Screen Display (OSD) Menu
3
Chapter. 6
USING THE CALIBRATION
TOOL
7RUXQFDOLEUDWLRQ
Chapter. 7
TROUBLESHOOTING GUIDE
29
29
Chapter. 9
APPENDIX
34
37
38
38
38
Contact SAMSUNG WORLDWIDE
Correct Disposal
Optimum Picture Quality and
Afterimage Burn-in Prevention
Optimum Picture Quality
Prevention of Afterimage Burn-in
Requirements Before Contacting
Samsung Customer Service Center
Check the following.
Chapter. 8
SPECIFICATIONS
31
32
32
33
General
Power Consumption
Screen Water Ingress Conditions
Dimensions
4
Safety Precautions
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Warning
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Symbols
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Caution
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followed.
Do not use multiple products with a single power socket.
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may result.
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insulated devices only)
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Installation and Safety
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using a dry cloth.
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The following images are for reference only. Real-life situations may differ from what is
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DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
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Caution
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Have a technician install the wall-mount hanger.
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use the power cord with other products.
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closet.
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Install the product at least 10 cm (4 inches) away from the wall to allow
ventilation.
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when an issue occurs.
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Keep the plastic packaging out of the reach of children.
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shelf, sloped surface, etc.)
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Do not install the product in a vehicle or a place exposed to dust, moisture
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Set down the product gently
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should operate continuously for an extended period of time) may seriously
affect its performance.
- Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
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a stove.
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Operation and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
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Do not install the product in a kitchen or near a kitchen counter.
Warning
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modify the product yourself.
Caution
Do not drop the product while moving.
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- Contact Samsung Customer Service Center for repairs.
Before moving the product, turn off the power switch and disconnect the
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Service Center.
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Service Center.
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the product.
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on top of the product.
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contact Samsung Customer Service Center.
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contact Samsung Customer Service Center.
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ventilate the area immediately.
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8
Caution
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Cleaning
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using the product for an extended period of time (vacation, etc.).
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electric leakage.
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- Your eyesight may deteriorate.
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shown in the images.
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attention.
Clean the product according to the following steps:
1. Power off the product.
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NOTE
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hands.
Otherwise, an electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
3. Wipe the product screen using a clean, soft and dry cloth.
- (\HIDWLJXHZLOOEHUHOLHYHG
- Do not use detergents that contain alcohol or solvent.
!
!
Store small accessories out of the reach of children.
- Do not spray water or detergent directly on the product.
4. To clean the exterior of the product, use a moist soft cloth and wring
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6. Power on the product to use it.
Storage
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9
Chapter. 2
Preparation
2. 8VLQJWKHJURRYHVLQWKHER[OLIWDQGUHPRYHWKHWRSRIWKHER[
Checking the Contents
Removing the Packaging
NOTE
The appearance of actual components may differ from the images shown.
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3. &KHFNWKHFRPSRQHQWVDQGUHPRYHWKHVW\URIRDPDQGSODVWLFEDJ
2
3
10
Preparation
Checking the Components
Parts
NOTE
‡Contact the vendor where you purchased the product if any components are missing.
‡The appearance of the components and items sold separately may differ from the image
shown.
Side View
NOTE
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Components
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NOTE
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Components may vary depending on the country.
Quick setup guide
Warranty card
3RZHUFDEOH
Jack cover
User manual
Cleaning cloth
SD
SD
Items sold separately
BUTTONS AND PORTS
NOTE
FUNCTIONS
Power on or off the product.
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NOTE
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on will display the OSD menu. To shut down the product,
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+'0,'9,FDEOH
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Connect to headphones.
Connect to a microphone.
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/$1FDEOH
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SD
Connect to a memory card.
11
Preparation
Rear View
Tidy-up the Wires
NOTE
NOTE
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POWER IN
HDMI OUT
A
USB
ON
POWER S/W
LAN
AUDIO OUT
- AUDIO -
PORTS
DIGITAL
AUDIO OUT
(OPTICAL)
HDMI IN
FUNCTIONS
[POWER IN]
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[POWER S/W]
Power switch
[AUDIO OUT]
Connect to headphones or external speakers.
[DIGITAL AUDIO OUT
(OPTICAL)]
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audio output (optical).
[HDMI IN]
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FDEOH
[HDMI OUT]
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[LAN]
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]
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Speakers
12
Preparation
Installing the Wall Mount
NOTE
‡Standard dimensions for wall mount kits are shown in the
WDEOHEHORZ
Preparing before installing Wall-Mount
‡Samsung wall mount kits contain a detailed installation
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To install a wall-mount from another manufacturer,
use the Holder-Ring.
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Screws that are too long may cause damage to the inside of
the product.
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Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the
wall mount.
We recommend you contact a technician for assistance when installing the wall mount
EUDFNHW
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others if you elect to install the wall mount on your own.
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NOTE
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information. If you install the product on a ceiling or slanted wall, it may fall and result in
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product or cause the product to fall, leading to personal
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consumer fails to follow the product installation instructions.
‡Do not mount the product at more than a 15 degree tilt.
‡Always have two people mount the product on a wall.
VESA SCREW HOLE SPECS
(A * B) IN MILLIMETERS
STANDARD SCREW
QUANTITY
600 X 400
M8
4
Do not install your Wall Mount Kit while your product is turned on. It may result in personal
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When the product is installed vertically, do not use portrait orientation.
13
Chapter. 3
Connecting and Using a Source Device
Checklist before Connecting to
Source Devices
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7KHSURGXFWFDQFRQQHFWWRDFDPFRUGHUDXGLRSOD\HUVHWWRSER['9'SOD\HUHWF
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is Full HD 1080p.)
Pre-connection Checkpoints
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- Refer to the user manual for the source device when connecting it to the product.
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14
Connecting and Using a Source Device
Before using the product
Connecting USB Devices
Connecting the Power
USB
POWER S/W
USB
POWER IN
ON
1. &RQQHFWWKHSRZHUFDEOHWRWKHSURGXFWDQGSRZHURXWOHW1H[WWXUQRQWKHSRZHUVZLWFK
1. &RQQHFWD86%GHYLFHNH\ERDUGPRXVHHWFWRD>USB
] port on the product.
NOTE
USB 2.0 devices are supported.
15
Connecting and Using a Source Device
Connecting to an External Display
Connection Using an HDMI-DVI Cable
Connection Using an HDMI-HDMI Cable
HDMI OUT
HDMI OUT
AUDIO IN
HDMI IN
1. &RQQHFWWKH+'0,FDEOHWR>HDMI OUT] on the product and HDMI IN on the external
display.
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the external display.
3. $IWHUFRQQHFWLQJWKH+'0,FDEOHVHWWKHLQSXWVRXUFHIRUWKHSURGXFWWR+'0,
EXWWRQRQWKHSURGXFW
- Press the
Go to Input Sorce on the on-screen display menu. Next, select HDMI.
DVI IN
1. &RQQHFWWKH+'0,'9,FDEOHWR>HDMI OUT] on the product and DVI IN on the external
display.
2. &RQQHFWWKH5&$FDEOHWR>AUDIO OUT] on the product and AUDIO IN on the external
display.
3. &RQQHFWWKHSRZHUFDEOHWRWKHSURGXFWDQGWXUQRQWKHSRZHUVZLWFK1H[WSRZHURQ
the external display.
NOTE
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16
Connecting and Using a Source Device
Connecting to a Source Device
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Choose an appropriate connection method to connect to the source device.
Connection Using an HDMI-HDMI Cable
DIGITAL
AUDIO OUT
(OPTICAL)
HDMI IN
OPTICAL
HDMI OUT
1. &RQQHFWWKH+'0,FDEOHWR>HDMI IN] on the product and HDMI OUT on the source
device.
2. &RQQHFWWKHSRZHUFDEOHWRWKHSURGXFWDQGSRZHURXWOHW1H[WWXUQRQWKHSRZHUVZLWFK
on the source device.
1. Connect the [DIGITAL AUDIO OUT(OPTICAL)] port on the product to the digital audio
LQSXWSRUWRQWKHGLJLWDODPSOL¿HUXVLQJWKHRSWLFDOFDEOH
NOTE
)RUIXUWKHUGHWDLOVRQKRZWRFRQQHFWWRVSHDNHUVRUDQDPSOL¿HUUHIHUWRWKHXVHUPDQXDOIRU
WKHVSHDNHUVRUDPSOL¿HU
NOTE
‡7KHSLFWXUHPD\QRWGLVSOD\FRORUVSURSHUO\DQGRUWKHDXGLRPD\QRWEHDYDLODEOHLID
source device using an older version of HDMI is connected to the product using a later
version of HDMI.
,IVXFKDSUREOHPRFFXUVDVNWKHPDQXIDFWXUHURIWKHVRXUFHGHYLFHIRUWKH+'0,YHUVLRQ
,ILWLVDQROGHUYHUVLRQUHTXHVWDQXSJUDGH
‡This product does not support the Ethernet function via HDMI.
‡$XGLRRXWSXWZLOOQRWEHVXSSRUWHGLIWKHDXGLRFRQWHQWLVSURWHFWHG
17
Connecting and Using a Source Device
Connecting to Headphones or a Microphone
Connection Using the LAN Cable
LAN
1. Connect the headphones and microphone to [
] and [
HUB
] on the product respectively.
MicroSD (HC) Card Slot Connection
1. &RQQHFWWKH/$1FDEOHWR>LAN] on the product.
NOTE
‡,WLVQRWVXSSRUWHGZKHQWKHQHWZRUNVSHHGLVEHORZ0ESV
SD
1. Insert the memory card into [
SD
‡(QVXUH\RXXVHWKH&$7673W\SHFDEOH
*Shielded Twist Pair
] on the product.
NOTE
The maximum external memory capacity may vary depending on the memory card.
18
Chapter. 4
Using the Product
About Surface
Creating a Windows user account
NOTE
As this product is using the Windows 7 operating system, you can use Windows 7 without the
need to connect to a PC. The Bing™ for Microsoft® Surface® application is installed on this
SURGXFWE\GHIDXOW)RUIXUWKHULQIRUPDWLRQDERXWWKHDSSOLFDWLRQYLVLWZZZVXUIDFHFRP
<RXFDQSHUIRUPDOOWDVNVVLPSO\E\WRXFKLQJWKHVFUHHQ$PRXVHRUNH\ERDUGPD\QRWEH
UHTXLUHG0XOWLSOHWRXFKLQSXWVFDQEHGHWHFWHGDWWKHVDPHWLPH
The product features various applications and functions (photo, video, map, simulation,
VKRSSLQJJDPHHWFZKLFKFDQFRQYHQLHQWO\EHXVHGE\PDQ\XVHIXOVHUYLFHVVXFKDV
PHGLFDODQGEDQNLQJVHUYLFHV
Product Features
1. 7KHWRXFKSRLQWVDOORZPXOWLSOHWRXFKHVWREHGHWHFWHGDWWKHVDPHWLPH
To use the product, you must create a Windows user account during installation.
7KH:LQGRZVXVHUDFFRXQWFUHDWLRQVFUHHQDSSHDUVZKHQWKHSURGXFWSRZHUVRQIRUWKH¿UVW
time after purchase.
&UHDWHDQDFFRXQWIROORZLQJWKHLQVWUXFWLRQVRQWKHVFUHHQEHIRUHXVLQJWKHSURGXFW
(QVXUH\RXVHWWKHODQJXDJHIRU:LQGRZVSURSHUO\ZKHQXVLQJWKHSURGXFWIRUWKH¿UVWWLPH
after purchase.
7KHODQJXDJHFDQQRWEHFKDQJHGDIWHULQLWLDOVHWWLQJVDUHFRQ¿JXUHG
Please see the Microsoft® Surface® 2.0 Administrator Guide for further instruction.
The guides are provided in English (.pdf) only.
To view the Microsoft® Surface® Venue Readiness Guide and Microsoft® Surface® 2.0
Administrator Guide, download them from www.samsunglfd.com or www.surface.com.
2. ,WVDWLV¿HV9(6$PRXQWVWDQGDUGVDQGFDQEHLQVWDOOHGRQWRDZDOO,WFDQDOVREHXVHGDV
DWDEOHE\DWWDFKLQJWKHWDEOHOHJVVROGVHSDUDWHO\
3. 7KHYLYLG+'GLVSOD\VFUHHQFDQVKRZDZLGHUDQJHRIFRORUVEULQJLQJ\RXDIXOOYLVXDO
experience.
4. 9DULRXV0LFURVRIWDSSOLFDWLRQVDUHDYDLODEOHRQWKHSURGXFW
5. 7KHSURGXFWLVVHQVLWLYHWROLJKWDQGVKRXOGEHXVHGLQDGDUNLQGRRUORFDWLRQ
7KLVWRXFKVFUHHQW\SHSURGXFWLVFRQWUROOHGE\WKHLQIUDUHGOLJKWVRXUFHLQVLGHRIWKH
panel. The touch sensitivity may degrade when the product is used under a light source
VXFKDVQDWXUDOOLJKWDKDORJHQODPSRUDQLQFDQGHVFHQWEXOE
Please see the Samsung SUR40 for Microsoft® Surface® Venue Readiness Guide for further
instructions. The guides are provided in English (.pdf) only.
19
Using the product
Preparing a Venue for Samsung SUR40 for
Microsoft® Surface®
:KHQ\RXEULQJ6DPVXQJ685IRUMicrosoft® Surface®LQWR\RXUYHQXH\RXPXVWEDODQFHWKH
HQYLURQPHQWDOSK\VLFDODQGVRFLDOFRQVLGHUDWLRQVWR¿QGWKHRSWLPXPORFDWLRQIRUWKH685
7KLVJXLGHKHOSV\RXFKRRVHWKHEHVWORFDWLRQIRU6DPVXQJ685IRU6XUIDFHLQ\RXUYHQXH
DQGGHWHUPLQHDQ\LVVXHVWKDW\RXVKRXOGDGGUHVVEHIRUH6DPVXQJ685DUULYHV
Choosing Where to Place Samsung SUR40
As you prepare your venue for Samsung SUR40 for Microsoft® Surface®, you should choose
DQLQGRRUDUHDIRU6XUIDFHWKDWSURYLGHVWKHEHVWH[SHULHQFHIRUXVHUVDQGHQDEOHVWKHGHYLFH
WRRSHUDWHVDIHO\DQGUHOLDEO\7KHDUHDVKRXOGPHHWWKHIROORZLQJTXDOL¿FDWLRQV
1. 3URYLGHVVXI¿FLHQWURRPIRUXVHUVWRFRPIRUWDEO\LQWHUDFWZLWK6DPVXQJ685IURPDOO
sides.
Samsung SUR40 for Surface expels a small amount of heat through its exhaust vents. If
Samsung SUR40 is turned on for extended periods in a small enclosed area, the area will
OLNHO\EHFRPHZDUP0DNHVXUHWKDWWKHGHYLFHLVQRWORFDWHGLQDQHQFORVHGDUHD$OVR
make sure that there are no heating or air conditioning ducts immediately around the
device so that users do not experience sudden temperature changes and so that they can
UHPDLQFRPIRUWDEOHLQWKHORFDWLRQ
You must not place Samsung SUR40 for Surface near any heat sources such as radiators,
heat ducts, registers, stoves, or heating appliances. Samsung SUR40 for Surface must also
EHSODFHGRQDGU\VXUIDFHWKDWLVÀDWDQGOHYHOLVFOHDQDQGIUHHRIGXVWDQGGHEULVDQG
will not allow the device to tip over, slip, or slide.
2. 6DPVXQJ685IRU6XUIDFHGHWHFWVLQSXWRQWKHVFUHHQE\XVLQJLQIUDUHGOLJKWDQG
SURMHFWVLPDJHVRQWKHVFUHHQ6DPVXQJ685GRHVQRWUHTXLUHDQ\H[WHUQDOVRXUFHRI
lighting to display images.) You must set up the proper type and level of lighting around
WKH6DPVXQJ685EHFDXVHOLJKWLQJFDQDIIHFWKRZZHOOWKH6DPVXQJ685FDQGHWHFW
input and how well users can see images on the screen.
<RXVKRXOGFRQVLGHUERWKLQIUDUHGDQGYLVLEOHOLJKWZKHQ\RXDUHHYDOXDWLQJSRVVLEOH
locations for Samsung SUR40 for Surface.
3. Is near electrical outlets and other connections (such as network) that you want.
NOTE
Surface also supports a wireless network connection.
Lighting Considerations
The lighting around Samsung SUR40 for Microsoft® Surface®FDQSRWHQWLDOO\DIIHFWWKHTXDOLW\
RIWKHWRXFKDQGREMHFWUHFRJQLWLRQ
Samsung SUR40 for Surface detects input on the screen. (Samsung SUR40 does not need
any external source of lighting to display images.) You must set up the proper type and level
RIOLJKWLQJDURXQGWKH6DPVXQJ685EHFDXVHOLJKWLQJPLJKWDIIHFWKRZZHOOWKH6DPVXQJ
SUR40 can detect input and how well users can see images on the screen.
Do not put Samsung SUR40 made for Surface outside. Sunlight will affect performance.
+DORJHQDQGLQFDQGHVFHQWEXOEVPD\DOVRDIIHFWSHUIRUPDQFHVRZHUHFRPPHQGWKDW\RX
UHSODFHWKHPZLWKFRPSDFWÀXRUHVFHQWEXOEVLISRVVLEOH
7KHVFUHHQLVGHVLJQHGWRPLQLPL]HOLJKWUHÀHFWLRQV+RZHYHU\RXVWLOOPXVWWHVWWKH6DPVXQJ
685IRUUHÀHFWLRQVDIWHU\RXSRVLWLRQLW)RUH[DPSOH\RXPLJKWKDYHEULJKWVSRWOLJKWVWKDW
DUHWRRFORVHWRWKH6DPVXQJ6850RVWH[WHUQDOOLJKWLQJGRHVQRWFDXVHDUHÀHFWLYHJODUH
EXWLWLVDOZD\VDJRRGLGHDWRPDNHVXUHWKDW6DPVXQJ685IRU6XUIDFHRIIHUVWKHRSWLPDO
experience for users. Check the Samsung SUR40 from every side for glare. If you notice a
UHÀHFWLYHJODUHPLQLPL]HWKHGLUHFWOLJKWVRXUFHV
<RXVKRXOGFRQVLGHUERWKLQIUDUHGOLJKWDQGYLVLEOHOLJKWZKHQ\RXDUHHYDOXDWLQJSRVVLEOH
locations for Samsung SUR40.
Infrared Light
Samsung SUR40 for Surface uses sensors that detect infrared light, which is used to track
DQGUHVSRQGWRXVHUV¶KDQGDQG¿QJHUPRYHPHQWV([WHUQDOVRXUFHVRILQIUDUHGOLJKWVXFK
DVVXQOLJKWXQVKLHOGHGLQFDQGHVFHQWOLJKWRUKDORJHQRUPHWDOKDOLGHEXOEVPD\LQWHUIHUH
with the Samsung SUR40’s responses and adversely affect the user experience. For example,
if there is too much infrared light around Samsung SUR40, the Samsung SUR40 might
accidentally respond to motion from a user even when the user’s hands are far away from
WKHVFUHHQ%HFDXVHRIWKHKLJKTXDOLW\RIWKHGLVSOD\\RXFDQSODFH6DPVXQJ685LQ
most lighting conditions. However, we recommend that you choose a location for Samsung
685WKDWLVDZD\IURPREYLRXVVRXUFHVRILQIUDUHGOLJKWVXFKDVZLQGRZVRUKDORJHQDQG
incandescent spotlights.
<RXFDQDOVRUHSODFHKDORJHQRULQFDQGHVFHQWOLJKWVZLWKÀXRUHVFHQWOLJKWVWKDWKDYHVLPLODU
UDWLQJVWRPDLQWDLQWKHVDPHYLVLEOHOLJKWLQJOHYHODQGUHGXFHH[WUDQHRXVLQIUDUHGOLJKW
One of the most important lighting issues for Samsung SUR40 for Surface is sunlight. You
must make sure that Samsung SUR40 is not exposed to direct sunlight. Check a potential
location to make sure that the sun does not shine directly on that spot at any time during
the day.
20
Using the product
$GGLWLRQDOO\\RXFDQXVH¿OWHUV¿OPVDQGJODVVWRKHOSUHGXFHLQIUDUHGOLJKWLQWKHDUHD
DURXQG6DPVXQJ685)LOPVDQG¿OWHUVFDQEHHVSHFLDOO\KHOSIXOWRFRYHUZLQGRZVLI\RX
PXVWORFDWH6DPVXQJ685PDGHIRU6XUIDFHQHDUZLQGRZV7KHIROORZLQJWDEOHOLVWVVRPH
RSWLRQV:HGRQRWUHFRPPHQGRQHLQIUDUHG¿OWHUPDQXIDFWXUHURYHUDQRWKHU
Item
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$YDLODEOHLQ´î´´URXQG´URXQG´
URXQG´URXQGDQGFXVWRPVL]HV
Visible
transmission
Infrared light
transmission
93%
2%
Before your Samsung SUR40 for Surface arrives in a venue, you can proactively check for
REYLRXVO\VWURQJRUGLUHFWHGOLJKWLQJWKDWPLJKWFDXVHSUREOHPVE\WXUQLQJRQDOOOLJKWVWKDW
ZLOOW\SLFDOO\EHWXUQHGRQIRUWKHYHQXH:KHQ\RXU6DPVXQJ685DUULYHVFKHFNWKHVFUHHQ
RI6DPVXQJ685IRU6XUIDFHIURPHYHU\VLGHIRUUHÀHFWLRQVDQGJODUH
Changing Light Conditions
70%
30%
6RODUEDQ;/:LQGRZ*ODVVIURP33*
$UFKLWHFWXUDOJODVVWKDWLVDYDLODEOHDVZLQGRZVRU
6-mm-thick sheets.
/LNHZLWKRWKHUW\SHVRIGLVSOD\VVXFKDVDFRPSXWHUPRQLWRUYLVLEOHOLJKWFDQDIIHFWKRZ
HDVLO\XVHUVFDQVHHLPDJHVRQWKHVFUHHQRI6DPVXQJ685IRU6XUIDFH5HÀHFWLRQVDQG
JODUHFDQEHDSUREOHPLIWKHUHLVDORWRIYLVLEOHDPELHQWOLJKWDURXQG6DPVXQJ685:H
UHFRPPHQGWKDW\RXSODFH6DPVXQJ685LQDQDUHDRIVXEGXHGOLJKWLQJSUHIHUDEO\IURPD
ÀXRUHVFHQWVRXUFHIRUH[DPSOHÀXRUHVFHQWWXEHVRUFRPSDFWÀXRUHVFHQWEXOEV
,I\RX¿QGDQ\YLVLELOLW\SUREOHPVUHGLUHFWOLJKWVVRWKDWWKH\ZLOOQRWSRLQWDWWKH6DPVXQJ
SUR40 or dim any directed light source that you cannot redirect.
Panorama Window Film from Bekaert Specialty
Films
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windows.
7KLV¿OPLVDSRO\HVWHU¿OPZLWKDPHWDOOLFOD\HU
Visible Light
75%
3%
Lighting is not constant. Make sure that you consider how light around Samsung SUR40 for
Surface changes during the day.
0DQ\YHQXHVDUHRSHQIURPWKURXJKRUKRXUVDGD\1DWXUDODQGDUWL¿FLDOOLJKWLQJ
LQVXFKYHQXHVFDQFKDQJHVLJQL¿FDQWO\IURPPRUQLQJWRDIWHUQRRQWRHYHQLQJ(YHQLI\RX
GHVLJQOLJKWVSHFL¿FDOO\IRU6DPVXQJ685\RXPLJKWKDYHWRFKDQJHRUPRGLI\WKHOLJKW
during the day. For example, natural or indirect light might darken during the evening,
UHTXLULQJ\RXWRDGMXVWWKHÀXRUHVFHQWOLJKWLQJWKDWLVLQVWDOOHGVSHFL¿FDOO\IRUWKH6DPVXQJ
SUR40.
In addition, Samsung SUR40 for Surface might appeal to different audiences at different times
RIWKHGD\)RUH[DPSOH\RXFRXOGDSSHDOWRIDPLOLHVGXULQJWKHGD\E\FUHDWLQJDEULJKWHU
HQYLURQPHQWDQGDSSHDOWRDGXOWXVHUVLQWKHHYHQLQJE\XVLQJDGLPPHUHQYLURQPHQW,Q
VLWXDWLRQVOLNHWKLVPDNHVXUHWKDW\RXGHVLJQOLJKWLQJWKDWLVDGMXVWDEOH
21
Using the product
Optimizing the Surface Location
- Prepare security measures to keep Samsung SUR40 for Surface safe in the venue.
1. After you have chosen where to place Samsung SUR40 for Microsoft® Surface®, you
can optimize the area around the Samsung SUR40 to highlight it and enhance the user
experience. These types of changes can affect whether people notice Samsung SUR40 for
Surface and how long they interact with it.
Lighting
2. Poor cleanliness (such as dust, scrap paper, pen marks, used napkins, or food residue)
also deters potential users. People are less likely to approach or use Samsung SUR40 for
Surface if it is clearly dirty. Make sure that someone regularly cleans Samsung SUR40 for
Surface and cleans the surrounding area. Consider also using this cleaning time to check
6DPVXQJ685IRU6XUIDFHIRUDQ\RSHUDWLRQDOSUREOHPV
3. You should choose seats that are lower than the height of the Surface screen. This height
UHGXFHVKRZPXFKXVHUVKDYHWREHQGIURPWKHZDLVWDQGSURYLGHVDPRUHFRPIRUWDEOH
and ergonomic experience.
4. :KHQ\RXSRVLWLRQ6DPVXQJ685IRU6XUIDFHYHUWLFDOO\E\KDQJLQJLWRQWKHZDOORU
RWKHUZLVHKHUHDUHVRPHDGGLWLRQDOSRLQWVWRFRQVLGHUDERXWSODFLQJLW
- Make sure that the Samsung SUR40 is positioned at an appropriate height on the wall for
the intended users. For example, if you expect families, make sure the Samsung SUR40
ZLOOEHDWDOHYHOWKDWFKLOGUHQFDQUHDFKRUSURYLGHVHDWLQJWKDWLVKLJKHQRXJKWRPDNH
WKH6DPVXQJ685DFFHVVLEOHWRFKLOGUHQ
- Make sure that the wall or partition where you hang the Samsung SUR40 is sturdy
enough to support it and to tolerate users touching and dragging on the Samsung SUR40.
Preparing for Your Samsung SUR40 Delivery
To prepare for delivery of your Samsung SUR40 for Microsoft® Surface®, use the following
checklist.
- 5HPRYHRUUHGXFHDQ\DPELHQWLQIUDUHGOLJKWLQJDURXQGWKHORFDWLRQRI6DPVXQJ685IRU
Surface (such as windows).
- 5HPRYHOLJKWLQJWKDWZLOOFDXVHJODUHRUUHÀHFWLRQVRQWKHVFUHHQRI6DPVXQJ685IRU
Surface.
Passwords
- Prepare an administrator account name and password to use when the technician sets up
Samsung SUR40 for Surface.
Connections
- Make sure an electrical outlet and any other connections are prepared and ready. If you are
QRWDEOHWRXVHDÀRRURUZDOOUHFHVVHGUHFHSWDFOHPDNHVXUH\RXKDYHDFDEOHSURWHFWRURU
RWKHUVROXWLRQVRWKDWFDEOHVGRQRWLQWHUIHUHZLWKUHJXODUWUDI¿FÀRZ
- 3UHSDUHQHWZRUNRUDFFHVVRU\FRQQHFWLRQVDQGKDYHWKHFDEOHVUHDG\WRDWWDFKWR6DPVXQJ
SUR40 for Surface.
Software and hardware
- 3UHSDUH\RXUDSSOLFDWLRQVDQGDQ\DGGLWLRQDOVRIWZDUHWKDWWKH\UHTXLUHIRULQVWDOODWLRQ
- 3UHSDUHDQ\VHFXULW\RUQHWZRUNVRIWZDUHWKDWLVUHTXLUHGIRU\RXUFRPSDQ\IRUH[DPSOH
antivirus software or settings to connect Samsung SUR40 for Surface to your domain or
workgroup).
- Prepare any device that you want to add for your applications (for example, a media card
reader).
Locations
- &KRRVHD¿QDOGHVWLQDWLRQIRU6DPVXQJ685IRU6XUIDFHWKDWFDQVXSSRUWWKH6DPVXQJ
685DQGWKDWSURYLGHVVXI¿FLHQWURRPIRUXVHUVWRLQWHUDFWZLWKWKH6DPVXQJ685
+RUL]RQWDOO\SRVLWLRQHG6DPVXQJ685ZLOOQHHGWREHDFFHVVLEOHIURPDOOVLGHV
- Finish any optimizations to the area around Samsung SUR40 for Surface (such as staging or
seating).
- Choose an unpacking location and make sure that Samsung SUR40 for Surface can easily
PRYHIURPWKHXQSDFNLQJORFDWLRQWRWKH¿QDOGHVWLQDWLRQ
- Make sure there is ventilation in the location to expel heat away from the Samsung SUR40.
22
Using the product
Surface Mode
Closing an Application
NOTE
Touch and drag the Access Point in the corner of the current application
screen diagonally to the top right. You can also touch and drag the Surface
LFRQDWWKHERWWRPULJKWGLDJRQDOO\WRWKHWRSOHIW7KHGLVSOD\ZLOOUHWXUQWR
WKHVFUHHQVKRZLQJWKHOLVWRIDSSOLFDWLRQVDYDLODEOH
,Q6XUIDFHPRGHWKHSURGXFWFDQRQO\EHFRQWUROOHGE\WRXFKLQSXW
Starting the Surface Mode
1. On the Windows desktop, click the Enter Surface Mode icon.
2. When the Surface Application screen is displayed, tap the Surface icon in the middle of the
screen.
3. $OLVWRIDSSOLFDWLRQVDYDLODEOHZLOOEHGLVSOD\HGDVVKRZQEHORZ
Closing the Surface Mode
NOTE
To close the product, you must close Surface mode to return to Windows mode.
Closing the mode using the OSD menu
1. Press the
EXWWRQRQWKHSURGXFW
2. In the OSD menu displayed, select Exit Surface Mode.
3. Enter your Windows administrator login and password, and select Exit Surface Mode.
Closing the mode using a shortcut key
1. &RQQHFW\RXUNH\ERDUGWRD86%SRUWRQWKHSURGXFW
2. 3UHVV&WUO$OW'HOHWHRQWKHNH\ERDUG
3. Select Log off on the screen.
4. Move left or right on the screen to select the application desired.
NOTE
<RXFDQ¶WORJEDFNLQWR6XUIDFH0RGHIURPWKH:LQGRZVORJLQVFUHHQ
23
Using the product
Bing™ for Microsoft® Surface®
Default Location
You can use the Bing™ for Microsoft® Surface® application to search for images and maps
ZLWKORFDOFDWHJRU\LQIRUPDWLRQZKHUHDYDLODEOH$VDQDGPLQLVWUDWRU\RXFDQPRGLI\VRPH
of the settings of the application using the %LQJ&RQ¿JXUDWLRQ7RRO.
The default location that is displayed on map
searches as a star icon.
To open the application, on the Start menu, click All Programs, click Bing™ for Microsoft®
Surface®, and then click %LQJ&RQ¿JXUDWLRQ7RRO.
7KH%LQJ&RQ¿JXUDWLRQ7RRO
To change the default location, type the
location you are interested in, click the search
LFRQDQGWKHQVHOHFWWKHUDGLREXWWRQWKDWEHVW
UHÀHFWVWKHORFDWLRQ\RXDUHLQWHUHVWHGLQ
Map Default Location Label
This location is displayed when you click the
star icon that shows your current location.
The following map shows an example of the
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You can use the %LQJ&RQ¿JXUDWLRQ7RROWRPRGLI\WKHYDULDEOHVGHVFULEHGLQWKHIROORZLQJ
sections.
Safe Search
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6HDUFK$3,VDUHVHWZLWKWKH$GXOW6WULFWRSWLRQ:KHQWKH¿OWHULVWXUQHGRIIDQ\TXHULHVVHQW
WXUQ¿OWHULQJRII
24
Using the product
Location Categories
3UHGH¿QHG6HDUFKHV
<RXFDQXVHWKHFRQ¿JXUDWLRQWRROWRPRGLI\WKHFDWHJRULHVVKRZQLQWKH6KRZ1HDUE\
section.
You can use the %LQJ&RQ¿JXUDWLRQ7RROWRUHJLVWHUSUHGH¿QHGVHDUFKHVZLWKWDJJHGREMHFWV
:KHQDWDJJHGREMHFWWKDWPDWFKHVWKHVHULHVDQGYDOXHVSHFL¿HGLQWKHFRQ¿JXUDWLRQWRRO
is placed on the display, a SearchEXWWRQZLOODSSHDUWKDWZLOODOORZDXVHUWRVHDUFKIRUWKH
UHJLVWHUHGWHUPZLWKRXWKDYLQJWRW\SHLW%RWK,PDJHDQG0DSVHDUFKHVFDQEHGRQHDV
SUHGH¿QHGVHDUFKHVE\HQWHULQJDWDJVHULHVWDJYDOXHVHDUFKW\SHDQGVHDUFKTXHU\DV
VKRZQLQWKHH[DPSOHEHORZ)RULQVWUXFWLRQVRQSURGXFLQJE\WHWDJVSOHDVHVHHZZZPVGQ
FRPZLQGRZVVXUIDFH
<RXFDQDOVRXVHWKHFRQ¿JXUDWLRQWRROWRUHPRYHHGLWDQGDGGQHZFDWHJRULHV
To add a new category, click Add a new category. Type the category name as you want it
to appear in the application, then click the 6XEFDWHJRU\6HDUFKHV¿HOG7KLVZLOOEULQJXSD
WUHHYLHZWKDWDOORZV\RXWRVHOHFWWKH%LQJ&DWHJRULHVWKDWZLOOEHTXHULHVIRUWKHFDWHJRU\
you created. For example, the Food & Dining category in the application groups the Bing
&DWHJRULHVDVVKRZQEHORZ
NOTE
<RXPXVWHQWHUWKHWDJYDOXHDVLWDSSHDUVRQWKHFHQWHURIWKHWDJ)RUE\WHWDJVWKHRQO\
tag supported in this release, the tag series is always 0.
For example, the following registration value will result in the following search experience.
When you are done using the %LQJ&RQ¿JXUDWLRQ7RRO, to save your changes, click Save.
That way, the next time you use Bing™ for Microsoft® Surface®, it will maintain the changes
you made.
25
Using the product
Re-installing Windows 7
3. Click 5HLQVWDOO:LQGRZVUHTXLUHV:LQGRZVLQVWDOODWLRQGLVF.
,I\RXREVHUYHDGHJUDGDWLRQRIWKHSURGXFWSHUIRUPDQFH\RXFDQUHLQVWDOO:LQGRZVXVLQJ
the Restore function.
NOTE
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EHIRUHLQLWLDOL]LQJ:LQGRZV
1. Go to Start
Control Panel
System and Security
Recover system settings or your computer.
Backup and Restore, and click
4. <RXZLOOEHSURPSWHGWRFRQ¿UPWKDW\RXZDQWWREDFNXS¿OHVDVVKRZQEHORZ%DFNXS
\RXULPSRUWDQWGDWD$IWHUEDFNXSUHVWDUWWKHV\VWHP5HLQVWDOODWLRQRI:LQGRZVZLOO
start.
2. Click Advanced recovery methods.
26
Chapter. 5
On Screen Display Menu
Using the On Screen Display (OSD) Menu
NOTE
English
7KH26'PHQXRIWKLVSURGXFWFDQRQO\EHFRQWUROOHGE\WRXFKLQSXW
1. Press the
&RQ¿JXULQJWKH26'0HQX6HWWLQJV
EXWWRQRQWKHSURGXFW
2. Select a language and menu.
Brightness
Français
78
Deutsch
Nederlands
Volume
60
Dansk
Italiano
Input source
Norsk
HDMI
PC/Surface
Español
Svenska
한국어
Reset
Exit Surface Mode
Exit
Version: MCU : M-SU40MWWAC-****.* FPGA: *.*.*****.** USB:*.*.*****.**
- Brightness <RXFDQDGMXVWWKHJHQHUDOEULJKWQHVVRIWKHSLFWXUH5DQJHa
$KLJKHUYDOXHZLOOPDNHWKHSLFWXUHDSSHDUEULJKWHU
- Volume$GMXVWWKHDXGLRYROXPH
- Input source : Select an input source.
- Reset : Reset the menu properties.
- Exit Surface Mode : Close the Surface mode.
- Exit : Close the OSD menu.
27
Chapter. 6
Using the Calibration Tool
:KHQ\RXREVHUYHWRXFKSHUIRUPDQFHVWDUWLQJWRGHJUDGHXQGHUFRQVLVWHQWHQYLURQPHQWDO
lighting conditions, the Samsung SUR40 for Microsoft® Surface®PD\QHHGWREHUHFDOLEUDWHG
To run calibration
1. 3UHSDULQJ6DPVXQJ685IRU6XUIDFHIRUFDOLEUDWLRQ
- 7RHQVXUHRSWLPDOFDOLEUDWLRQDOORZ6DPVXQJ685IRU6XUIDFHWREHSRZHUHGRQIRUDW
least one hour, allowing the device to warm to normal operating temperatures.
- Clean the screen of the device. Follow the user manual for cleaning instructions. (p.09)
- %HVXUHWRKDYHWKHFDOLEUDWLRQERDUGUHDG\WKDW\RXUHFHLYH:KHQ<RXSXUFKDVH685
,I\RXGRQRWKDYHDFDOLEUDWLRQERDUGFRQWDFWWKHPDQXIDFWXUHURI\RXUGHYLFHPDGHIRU
Surface.
2. 7RSHUIRUPDFDOLEUDWLRQORFDWHWKHVKRUWFXWIRUWKHFDOLEUDWLRQWRRORQWKH:LQGRZV
desktop or in the Program Menu.
The tool is located in the Surface folder: C:\Program Files(x86)\Surface\v2.0.
NOTE
If a User Account Control window appears, click Allow. If the tool detects that the operating
temperature is low (less than 32° C), you will receive a warning message. To exit the tool
ZLWKRXWUXQQLQJFDOLEUDWLRQSUHVV$OW)
3. Remove all items from on top of Samsung SUR40 for Microsoft® Surface®, place the white
VLGHRIWKHFDOLEUDWLRQERDUGVRWKDWLWFRPSOHWHO\FRYHUVWKHVFUHHQDQGSUHVV(QWHURQWKH
NH\ERDUG7KLVVWHSPD\WDNHVHFRQGV:KHQWKLVVWHSLVFRPSOHWH\RXZLOOKHDUD
sound.
2QFHFDOLEUDWLRQKDVVWDUWHG\RXVKRXOGQRWH[LWWKHWRRO([LWLQJWKHWRROGXULQJWKH
FDOLEUDWLRQSURFHVVFRXOGGDPDJH6DPVXQJ685IRU0LFURVRIW® Surface®.
- &RQQHFWDNH\ERDUGWRWKH86%SRUW
- Turn up the speaker volume.
7DNHFDUHWRHQVXUHWKDWWKH2Q6FUHHQ'LVSOD\WKHGHYLFHPHQXDFWLYDWHGE\SUHVVLQJ
WKHGHYLFHSRZHUEXWWRQGRHVQRWDSSHDUGXULQJWKHFDOLEUDWLRQSURFHVV7KLVZLOODIIHFW
WKHFDOLEUDWLRQDFFXUDF\LWPD\FDXVHSUREOHPVLQWKHWRXFKSHUIRUPDQFHDQGDOVRGLVSOD\
artifacts in the user interface.
4. 3ODFHWKHEODFNVLGHRIWKHFDOLEUDWLRQERDUGVRWKDWLWFRPSOHWHO\FRYHUVWKHVFUHHQSUHVV
(QWHURQWKHNH\ERDUG7KLVVWHSPD\WDNHVHFRQGV:KHQWKLVVWHSLVFRPSOHWH\RX
will hear a sound.
5. 5HPRYHWKHFDOLEUDWLRQERDUG&DOLEUDWLRQGDWDLVWKHQDQDO\]HGDQGVDYHG<RXZLOOVHHD
PHVVDJHLQGLFDWLQJWKDWFDOLEUDWLRQFRPSOHWHGVXFFHVVIXOO\
6. 3UHVV(QWHURQWKHNH\ERDUGWRFORVHWKHWRRO<RXKDYHFRPSOHWHGFDOLEUDWLRQ
,QWKHHYHQWDQHUURURFFXUVGXULQJFDOLEUDWLRQ\RXVKRXOGUHFHLYHDQHUURUPHVVDJH,I
FDOLEUDWLRQIDLOVPRUHWKDQWKUHHWLPHVRULIDFDWDVWURSKLFHYHQWLVGHWHFWHG\RXZLOOEH
directed to contact the SAMSUNG customer care center.
28
Chapter. 7
Troubleshooting Guide
Requirements Before Contacting
Samsung Customer Service Center
Before calling Samsung Customer Service Center, test your product as follows.
,IWKHSUREOHPSHUVLVWVFRQWDFW6DPVXQJ&XVWRPHU6HUYLFH&HQWHU
Check the following.
TROUBLESHOOTING
GUIDE
The screen appears
XQVWDEOHDQGVKDN\
&KHFNWKDWWKHUHVROXWLRQDQGIUHTXHQF\RIWKH3&DQG
JUDSKLFVFDUGDUHVHWZLWKLQDUDQJHFRPSDWLEOHZLWKWKH
SURGXFW7KHQFKDQJHWKHVFUHHQVHWWLQJVLIUHTXLUHGE\
referring to the Additional Information on the product menu.
There are shadows or
ghost images left on the
screen.
7KHVFUHHQLVWRREULJKW
The screen is too dark.
$GMXVWWKHBrightness.
Audio issues
Screen issue
TROUBLESHOOTING
GUIDE
TROUBLESHOOTING
GUIDE
The Power LED is turned
off.
Make sure that the power cord is connected.
There is no sound.
&KHFNWKHFRQQHFWLRQRIWKHVWHUHRFDEOHRUDGMXVWWKHYROXPH
Check that the device connected to the product is powered on.
7KHVFUHHQLVEODQN
The images on the
screen look distorted.
&KHFNWKHFDEOHFRQQHFWLRQWRWKHSURGXFW
The screen is not clear.
7KHVFUHHQLVEOXUU\
6HWWKHUHVROXWLRQDQGIUHTXHQF\WRWKHUHFRPPHQGHGOHYHO
The volume is too low.
$GMXVWWKHYROXPH
If the volume is still low after turning it up to the maximum
OHYHODGMXVWWKHYROXPHRQ\RXU3&VRXQGFDUGRUVRIWZDUH
program.
29
7URXEOHVKRRWLQJ*XLGH
Touch input issues
TROUBLESHOOTING
GUIDE
Touch input is not
working properly.
$GMXVWWKHOLJKWLQWHQVLW\WREHDVGDUNDVSRVVLEOHLQWKHDUHD
where you are using the product.
Power the product off and on again.
30
Chapter. 8
6SHFL¿FDWLRQV
General
S+]S+]S+]
S+]
,QWHUODFHPRGHLVQRWDYDLODEOH
Model Name
Panel
Synchronization
SUR40
3&7LPLQJLVQRWDYDLODEOH
Size
40 inches (101 cm)
7KHGHHSFRORUIHDWXUHLVQRWDYDLODEOH
Display area
885.6(H) x 498.15(V)
2QO\5*%PRGHLVDYDLODEOH
<&E&UDQG<&E&UDUHQRWDYDLODEOH
Horizontal
)UHTXHQF\
aN+]
Vertical
)UHTXHQF\
a+]
Display Color
Resolution
HDMI Input Resolution
16.7 M
Optimum
Resolution
1920 x 1080 60 Hz
Maximum
Resolution
1920 x 1080 60 Hz
Dimensions (W x H x D) /
Weight
[[PP.J
[[LQFKHVOEV
Temperature : 41°F - 86°F (5°C - 30°C)
Operating
Environmental
conditions
+XPLGLW\QRQOLTXH¿HGDQDOWLWXGHRI
2000m or lower
Temperature : -4°F - 113°F (-20°C - 45°C)
Storage
+XPLGLW\QRQOLTXH¿HGDQDOWLWXGHRI
3000m or lower
Due to the nature of the manufacturing of this
product, approximately 1 pixel per million (1ppm) may
EHEULJKWHURUGDUNHURQWKH/&'SDQHO7KLVGRHVQRW
affect product performance.
Maximum Pixel Clock
148.5 MHz (Digital)
Power Supply
This product uses 100 to 240V.
5HIHUWRWKHODEHODWWKHEDFNRIWKHSURGXFWDVWKH
standard voltage can vary in different countries.
7KHDERYHVSHFL¿FDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFHWRLPSURYHTXDOLW\
Side
Headphone, MIC In, USB(2DOWN), SD card
This device is a Class A digital apparatus.
Rear View
HDMI OUT, LAN, USB(2DOWN), HDMI IN, DIGITAL
AUDIO OUT(OPTICAL), AUDIO OUT(L,R)
Ports
Connectivity
Panel Dots (Pixels)
:L)LEJQ%OXHWRRWK+6
31
Specifications
Power Consumption
(USA Only)
Dispose unwanted electronics through an approved recycler.
7R¿QGWKHQHDUHVWUHF\FOLQJORFDWLRQJRWRRXUZHEVLWH
ZZZVDPVXQJFRPUHF\FOLQJGLUHFWRUFDOO
NORMAL
OPERATION
POWER OFF
(Windows is closed)
POWER OFF
(Mechanical switch
off)
Power Indicator
On (white)
Off
Off
Power Consumption
220 Watts
Less than 3 Watts
0 Watts
FCC / IC Compliance Information
This device complies with Part 15 of FCC Rules and Industry Canada ICES-003.
2SHUDWLRQLVVXEMHFWWRWKHIROORZLQJWZRFRQGLWLRQV
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that may cause
undesired operation.
Warnings
7KLVHTXLSPHQWKDVEHHQWHVWHGDQGIRXQGWRFRPSO\ZLWKOLPLWVIRUDFODVV$GLJLWDOGHYLFH
pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003.
7KHVHOLPLWVDUHGHVLJQHGWRSURYLGHUHDVRQDEOHSURWHFWLRQDJDLQVWKDUPIXOLQWHUIHUHQFH
ZKHQWKHHTXLSPHQWLVRSHUDWHGLQDFRPPHUFLDOHQYLURQPHQWDO7KLVHTXLSPHQWFDQ
JHQHUDWHVXVHVDQGUDGLDWHUDGLRIUHTXHQF\HQHUJ\DQGLIQRWLQVWDOOHGDQGXVHGLQ
accordance with the instructions, may cause harmful interference to radio communications.
2SHUDWLRQRIWKLVHTXLSPHQWLQUHVLGHQWLDODUHDLVOLNHO\WRFDXVHKDUPIXOLQWHUIHUHQFHLQ
ZKLFKFDVHWKHXVHUZLOOEHUHTXLUHGWRFRUUHFWWKHLQWHUIHUHQFHDWKLVRZQH[SHQVH
[ Recommendation - EU Only ]
+HUHE\6DPVXQJ(OHFWURQLFVGHFODUHVWKDWWKLV>0RQLWRU@LVLQ
FRPSOLDQFHZLWKWKHHVVHQWLDOUHTXLUHPHQWVDQGRWKHUUHOHYDQW
SURYLVLRQVRI'LUHFWLYH(&
7KHRI¿FLDO'HFODUDWLRQRI&RQIRUPLW\PD\EHIRXQGDWKWWSZZZ
samsung.com, go to Support > Search Product Support and enter the
model name.
The power consumption level can vary in different operating conditions or when settings
are changed.
7RUHGXFHWKHSRZHUFRQVXPSWLRQWRWXUQRIIWKHVZLWFKDWWKHEDFNRUGLVFRQQHFW
WKHSRZHUFRUG'LVFRQQHFWWKHSRZHUFDEOHLI\RXZLOOQRWEHXVLQJWKHSURGXFWIRUDQ
extended period of time (during vacation, etc.).
Screen Water Ingress Conditions
Conditions
Acceptable level
$PRXQWRIOLTXLG
16 oz.(0.5L)
7\SHRIOLTXLG
:DWHURUOLTXLGZLWKOHVVWKDQHWKDQROFRQFHQWUDWLRQ
Guaranteed maximum safe
KRXUVRIH[SRVXUHWROLTXLG
2 hours
,Q)UDQFHWKLVHTXLSPHQWPD\RQO\EHXVHGLQGRRUV
7KLVHTXLSPHQWPD\EHRSHUDWHGLQDOO(8FRXQWULHV
32
Specifications
Dimensions
1095.0 mm
887.7 mm
103.0 mm
500.2 mm 707.4 mm
NOTE
$OOGUDZLQJVDUHQRWQHFHVVDULO\WRVFDOH6RPHGLPHQVLRQVDUHVXEMHFWWRFKDQJHZLWKRXWSULRU
QRWLFH5HIHUWRWKHGLPHQVLRQVSULRUWRSHUIRUPLQJLQVWDOODWLRQRI\RXUSURGXFW1RWUHVSRQVLEOH
for typographical or printed errors.
33
Chapter. 9
Appendix
Contact SAMSUNG WORLDWIDE
COSTA RICA
0-800-507-7267
KWWSZZZVDPVXQJFRP
DOMINICA
1-800-751-2676
KWWSZZZVDPVXQJFRP
ECUADOR
1-800-10-7267
KWWSZZZVDPVXQJFRP
EL SALVADOR
800-6225
KWWSZZZVDPVXQJFRP
GUATEMALA
1-800-299-0013
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
HONDURAS
800-27919267
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRPFD
JAMAICA
1-800-234-7267
KWWSZZZVDPVXQJFRP
NICARAGUA
00-1800-5077267
KWWSZZZVDPVXQJFRP
PANAMA
800-7267
KWWSZZZVDPVXQJFRP
PERU
0-800-777-08
KWWSZZZVDPVXQJFRP
PUERTO RICO
1-800-682-3180
KWWSZZZVDPVXQJFRP
1-800-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
0-800-100-5303
KWWSZZZVDPVXQJFRP
NOTE
,I\RXKDYHDQ\TXHVWLRQVRUFRPPHQWVUHODWLQJWR6DPVXQJSURGXFWVSOHDVHFRQWDFWWKH
SAMSUNG customer care Center.
NORTH AMERICA
U.S.A
1-800-SAMSUNG (726-7864)
CANADA
1-800-SAMSUNG (726-7864)
MEXICO
01-800-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRPFDBIU)UHQFK
KWWSZZZVDPVXQJFRP
LATIN AMERICA
ARGENTINA
BRAZIL
BOLIVIA
CHILE
COLOMBIA
0800-333-3733
0800-124-421
4004-0000
800-10-7260
800-SAMSUNG (726-7864)
)URPPRELOH
01-8000112112
KWWSZZZVDPVXQJFRP
TRINIDAD &
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
TO-BAGO
VENEZUELA
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
34
Appendix
EUROPE
ALBANIA
AUSTRIA
+381 0113216899
KWWSZZZVDPVXQJFRP
42 27 5755
KWWSZZZVDPVXQJFR
LUXEMBURG
261 03 710
KWWSZZZVDPVXQJFRP
0810 - SAMSUNG (7267864,€
KWWSZZZVDPVXQJFRP
MACEDONIA
023 207 777
KWWSZZZVDPVXQJFRP
MONTENEGRO
020 405 888
KWWSZZZVDPVXQJFRP
PLQ
KWWSZZZVDPVXQJFRPEH'XWFK
BELGIUM
KOSOVO
02-201-24-18
KWWSZZZVDPVXQJFRPEHBIU
(French)
NETHERLANDS
NORWAY
BOSNIA
05 133 1999
KWWSZZZVDPVXQJFRP
BULGARIA
07001 33 11
KWWSZZZVDPVXQJFRP
POLAND
CROATIA
062 SAMSUNG (062 726 7864)
KWWSZZZVDPVXQJFRP
PORTUGAL
800-SAMSUNG(800-726786)
KWWSZZZVDPVXQJFRP
CZECH
Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská
3UDKD
DENMARK
70 70 19 70
KWWSZZZVDPVXQJFRP
FINLAND
030 - 6227 515
KWWSZZZVDPVXQJFRP
FRANCE
01 48 63 00 00
KWWSZZZVDPVXQJFRP
GERMANY
CYPRUS
01805 - SAMSUNG
¼0LQ
From landline : 8009 4000
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
From landline : 80111-SAM-SUNG
GREECE
(7267864)
)URPODQGOLQHPRELOH
¼0LQ
815-56 480
0 801-1SAMSUNG(172-678)
+48 22 607-93-33
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
808 20-SAMSUNG (808 20 7267) KWWSZZZVDPVXQJFRP
From landline : 08010-SAM-SUNG
RUMANIA
(7267864)
)URPODQGOLQHPRELOH
KWWSZZZVDPVXQJFRP
21 206 01 10
SERBIA
0700 SAMSUNG (0700 726 7864) KWWSZZZVDPVXQJFRP
SLOVAKIA
0800 - SAMSUNG (0800-726786) KWWSZZZVDPVXQJFRP
SPAIN
SWEDEN
SWITZERLAND
KWWSZZZVDPVXQJFRP
210 6897691
0900-SAMSUNG
902 - 1 - SAMSUNG (902 172
678)
0771 726 7864 (SAMSUNG)
0848 - SAMSUNG (7267864,CHF
PLQ
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRPFKBIU
(French)
U.K
0330 SAMSUNG (7267864)
KWWSZZZVDPVXQJFRP
HUNGARY
06-80-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
EIRE
0818 717100
KWWSZZZVDPVXQJFRP
ITALIA
800-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
LITHUANIA
8-800-77777
KWWSZZZVDPVXQJFRP
35
Appendix
LATVIA
8000-7267
KWWSZZZVDPVXQJFRP
ESTONIA
800-7267
KWWSZZZVDPVXQJFRP
AUSTRALIA
1300 362 603
KWWSZZZVDPVXQJFRP
TURKEY
444 77 11
KWWSZZZVDPVXQJFRP
NEW ZEALAND
0800 SAMSUNG (0800 726 786)
KWWSZZZVDPVXQJFRP
CHINA
400-810-5858
KWWSZZZVDPVXQJFRP
HONG KONG
(852) 3698 - 4698
CIS
RUSSIA
8-800-555-55-55
KWWSZZZVDPVXQJFRP
GEORGIA
8-800-555-555
KWWSZZZVDPVXQJFRP
ARMENIA
0-800-05-555
KWWSZZZVDPVXQJFRP
AZERBAIJAN
088-55-55-555
KWWSZZZVDPVXQJFRP
KAZAKHSTAN
8-10-800-500-55-500
(GSM:7799)
ASIA PACIFIC
KWWSZZZVDPVXQJFRPKN
KWWSZZZVDPVXQJFRP
KNBHQ
1800 1100 11
INDIA
3030 8282
1800 3000 8282
KWWSZZZVDPVXQJFRP
1800 266 8282
KWWSZZZVDPVXQJFRP
INDONESIA
0800-112-8888
KWWSZZZVDPVXQJFRP
UZBEKISTAN
8-10-800-500-55-500
KWWSZZZVDPVXQJFRP
KYRGYZSTAN
00-800-500-55-500
KWWSZZZVDPVXQJFRP
JAPAN
0120-327-527
KWWSZZZVDPVXQJFRP
TADJIKISTAN
8-10-800-500-55-500
KWWSZZZVDPVXQJFRP
MALAYSIA
1800-88-9999
KWWSZZZVDPVXQJFRP
MONGOLIA
-
KWWSZZZVDPVXQJFRP
UKRAINE
0-800-502-000
1-800-10-SAMSUNG (726-7864)
for PLDT
KWWSZZZVDPVXQJFRPXD
KWWSZZZVDPVXQJFRPXDBUX
021-5699-7777
1-800-3-SAMSUNG (726-7864)
PHILIPPINES
for Digitel
BELARUS
810-800-500-55-500
KWWSZZZVDPVXQJFRP
1-800-8-SAMSUNG (726-7864)
MOLDOVA
00-800-500-55-500
KWWSZZZVDPVXQJFRP
IRU*OREH
KWWSZZZVDPVXQJFRP
02-5805777
SINGAPORE
THAILAND
TAIWAN
1800-SAMSUNG (726-7864)
1800-29-3232
02-689-3232
0800-329-999
0266-026-066
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
KWWSZZZVDPVXQJFRP
36
Appendix
VIETNAM
KWWSZZZVDPVXQJFRP
1 800 588 889
Correct Disposal
Correct Disposal of This Product
MIDDLE EAST
IRAN
021-8255
KWWSZZZVDPVXQJFRP
OMAN
800-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
KUWAIT
183-2255
KWWSZZZVDPVXQJFRP
BAHRAIN
8000-4726
KWWSZZZVDPVXQJFRP
EGYPT
08000-726786
KWWSZZZVDPVXQJFRP
JORDAN
800-22273
KWWSZZZVDPVXQJFRP
MOROCCO
080 100 2255
KWWSZZZVDPVXQJFRP
SAUDI ARABIA
9200-21230
KWWSZZZVDPVXQJFRP
U.A.E
800-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
$SSOLFDEOHLQWKH(XURSHDQ8QLRQDQGRWKHU(XURSHDQFRXQWULHVZLWKVHSDUDWH
collection systems)
This marking on the product, accessories or literature indicates that the product
DQGLWVHOHFWURQLFDFFHVVRULHVHJFKDUJHUKHDGVHW86%FDEOHVKRXOGQRWEH
disposed of with other household waste at the end of their working life. To prevent
SRVVLEOHKDUPWRWKHHQYLURQPHQWRUKXPDQKHDOWKIURPXQFRQWUROOHGZDVWH
disposal, please separate these items from other types of waste and recycle them
UHVSRQVLEO\WRSURPRWHWKHVXVWDLQDEOHUHXVHRIPDWHULDOUHVRXUFHV
Household users should contact either the retailer where they purchased this
SURGXFWRUWKHLUORFDOJRYHUQPHQWRI¿FHIRUGHWDLOVRIZKHUHDQGKRZWKH\FDQ
take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions
RIWKHSXUFKDVHFRQWUDFW7KLVSURGXFWDQGLWVHOHFWURQLFDFFHVVRULHVVKRXOGQRWEH
mixed with other commercial wastes for disposal.
AFRICA
CAMEROON
7095- 0077
KWWSZZZVDPVXQJFRP
COTE D’LVOIRE
8000 0077
KWWSZZZVDPVXQJFRP
GHANA
0800-10077
0302-200077
KWWSZZZVDPVXQJFRP
KENYA
0800 724 000
KWWSZZZVDPVXQJFRP
NIGERIA
0800-726-7864
KWWSZZZVDPVXQJFRP
SENEGAL
800-00-0077
KWWSZZZVDPVXQJFRP
SOUTH AFRICA
0860-SAMSUNG (726-7864)
KWWSZZZVDPVXQJFRP
TANZANIA
0685 88 99 00
KWWSZZZVDPVXQJFRP
UGANDA
0800 300 300
KWWSZZZVDPVXQJFRP
Correct disposal of batteries in this product
$SSOLFDEOHLQWKH(XURSHDQ8QLRQDQGRWKHU(XURSHDQFRXQWULHVZLWKVHSDUDWH
EDWWHU\UHWXUQV\VWHPV
7KHPDUNLQJRQWKHEDWWHU\PDQXDORUSDFNDJLQJLQGLFDWHVWKDWWKHEDWWHU\LQWKLV
SURGXFWVKRXOGQRWEHGLVSRVHGRIZLWKRWKHUKRXVHKROGZDVWH:KHUHPDUNHGWKH
FKHPLFDOV\PEROV+J&GRU3ELQGLFDWHWKDWWKHEDWWHU\FRQWDLQVPHUFXU\FDGPLXP
RUOHDGDERYHWKHUHIHUHQFHOHYHOVLQ(&'LUHFWLYH
7KHEDWWHU\LQFRUSRUDWHGLQWKLVSURGXFWLVQRWXVHUUHSODFHDEOH)RULQIRUPDWLRQRQ
its replacement, please contact your service provider. Do not attempt to remove the
EDWWHU\RUGLVSRVHLWLQD¿UH'RQRWGLVDVVHPEOHFUXVKRUSXQFWXUHWKHEDWWHU\,I
you intend to discard the product, the waste collection site will take the appropriate
PHDVXUHVIRUWKHUHF\FOLQJDQGWUHDWPHQWRIWKHSURGXFWLQFOXGLQJWKHEDWWHU\
37
Appendix
Optimum Picture Quality and
Afterimage Burn-in Prevention
Optimum Picture Quality
- 7RHQMR\WKHRSWLPXPSLFWXUHTXDOLW\JRWRWKH&RQWURO3DQHOLQ:LQGRZV0RGHDQGDGMXVW
WKHUHVROXWLRQDQGUHIUHVKUDWHDVVKRZQEHORZ7KHSLFWXUHTXDOLW\RI7)7/&'VPD\
degrade if the optimum resolution is not selected.
RESOLUTION
VERTICAL FREQUENCY
1920 x 1080
60 Hz
- Due to the nature of the manufacturing of this product, approximately 1 pixel per million
SSPPD\EHEULJKWHURUGDUNHURQWKH/&'SDQHO7KLVGRHVQRWDIIHFWSURGXFW
performance.
Prevention of Afterimage Burn-in
What is afterimage burn-in?
6XFKDYROWDJHGLIIHUHQFHEHWZHHQHOHFWURGHVLQFUHDVHVZLWKWLPHDQGPDNHVWKHOLTXLG
crystals thinner. When this occurs, a previous image can remain on the screen when the
SDWWHUQFKDQJHV7RSUHYHQWWKLVWKHDFFXPXODWHGYROWDJHGLIIHUHQFHVKRXOGEHUHGXFHG
Black Matrix
Source
Common
Electrode (ITO)
Color-Filter
Drain
THE NUMBER OF SUB-PIXELS BY LCD PANEL TYPE
6,220,800
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for an extended period of time.
Gate
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Pixel Electrode (ITO)
Storage
Capaccitor (Cs)
Data Bus-Line
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does not affect performance of the product.
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of the screen.
38
Appendix
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- Powering Off, Screen Saver and Power Saving Mode
Ensure the product is powered off for 16 hours after it is used for 8 hours.
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properties of the product.
- Regular Color Change
FLIGHT
: TIME
FLIGHT
: TIME
OZ348
: 20:30
OZ348
: 20:30
[ Step 1 ]
Type 1
[ Step 2 ]
[ Step 3 ]
Type 2
FLIGHT
TIME
FLIGHT
TIME
OZ348
20:30
OZ348
20:30
UA102
21:10
UA102
21:10
Regularly display a moving image along with a logo.
Interval: Display a moving image along with a logo for 60 seconds after using for 4 hours.
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:DUUDQW\VHUYLFHPD\EHOLPLWHGGHSHQGLQJRQLQVWUXFWLRQJXLGH
NOTE
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$YRLGXVLQJFRORUVRIFRQWUDVWLQJEULJKWQHVVEODFNDQGZKLWHJUH\
FLIGHT : TIME
FLIGHT : TIME
OZ348 : 20:30
OZ348 : 20:30
PIXEL FUNCTION
BAR FUNCTION
ERASER FUNCTION
Black pixels move vertically.
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vertically and horizontally.
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horizontally.
FLIGHT
TIME
OZ348
20:30
UA102
21:10
Horizontal bar
- Regular Text Color Change
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,QWHUYDO&KDQJHWH[WFRORUDQGEDFNJURXQGFRORUHYHU\PLQXWHV
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
FLIGHT : TIME
: 20:30
: 20:30
OZ348
OZ348
FLIGHT : TIME
OZ348
: 20:30
39
Index
A
Afterimage
O
38
B
Brightness
On Screen Display Menu
S
27
Screen resolution
Size
Sound
Surface Mode
31
31
29
23
P
27
Product Features
19
T
C
Components
Creating a Windows user
account
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Touch
R
11
19
Rear View
Re-installing Windows 7
Reset (menu properties)
12
26
27
30
V
Volume
27
I
Items sold separately
Input source
11
27
M
Memory card
18
40