Electrolux EI24WC65GS0 Troubleshooting guide

Use _ Care Guide
Wine
Coole_
/ Beverage
Cente_
Ouia de Oso y Cuidado
Refrigerador
de Vinos
/ Centro
Guide D'utilisation
Ref_oidisseur
_ Vin
de Bebidas
et D'entretien
/ Centre
de Boissons
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Finding information
:
Please Read and Save This
Product Registration
GU i de
The package conta n ng th s manua a so nc udes
your product regBtratlon mformatlon. Warranty
coverage begins at the time your Electrolux wine
cooler / beve rag e cent e r was pu rcha sed.
.
.
Thank you Torcnoosmg Elec!ro,ux, the new
loremlum brand m home a pphanc es. ThB Use &
uare _uiae is part OTour commitment to customer
Card
satisfaction and product quality throughout the
service
,feofyourneww_ne
coo_er/beverage
ii_
center,
We view your purchase as the beginning of a
relationship. To ensure our ability to continue
serving you please use this page to record key
'Aroduct information
'
_
ro_
ro
_
r. ro_
st_i:
wi i@!
£al_
rd
toy!
Please record the purchase date of your alectrolux
u nit and you r d eale r s nam e, add ress and
telephone number.
....
Purchase Date
Electrolux Model Number
Electrolux Serial Number
Dealer Name
Dealer Address
Once you have your unit installed, we suggest
you keep this manual in a safe place for future
reference. Should any problems occur, refer to the
"Troubleshooting"
section of this manual. This
information will help you quickly identify a problem
and get it remedied, in the event you require
assistance, please contact the dealer where you
purchased your unit.
Make a Record for Quick
Whenever you call to request information or
service, you will need to know your model number
and serial number. You can find this information on
the serial plate located on the ceiling of your unit
and on the product registration card.
Dealer Telephone
Keep this manual and the sales receipt together in
a safe place for further reference.
For toll-free telephone support in the U.S. and
Canada:
1-877- 4ELECTROLUX (1-877-435-3287)
For online support and Internet product information:
www.electroluxappliances.com
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Finding information
7able of Contents
F_nd_ngh,
formation
.................................................................................
2
PleaseReadand SaveThis Guide ......................................................................................2
Makea RecordforQuickReference ...................................................................................2
ProductRegistrationCard ..................................................................................................2
Questions?.........................................................................................................................2
safety
..................................................................................................
4
ImportantSafety Instructions ............................................................................................4
Safety Precautions.........................................................................................................4
Definitions .....................................................................................................................4
General Precautions.......................................................................................................4
,.sta,a,o.
...........................................................................................
5
..........
Installing the Wine Cooler / BeverageCenter .....................................................................5
Site Preparation .................................................................................................................6
Leveling...............................................................................................
7
Levelingthe Unit ................................................................................................................7
Door Reversal ........................................................................................
8
Reversingthe Door ............................................................................................................8
Start-Up and TemperatureControl ...............................................................
11
Starting the Unit ...............................................................................................................11
Adjusting the Temperature...............................................................................................11
Operation.............................................................................................
12
Description of Features....................................................................................................12
Alarms..............................................................................................................................12
SabbathMode..................................................................................................................13
Storage ...............................................................................................
13
Proper Storage.................................................................................................................13
Display Rack (Wine Cooler Only) .....................................................................................13
Stocking Recommendations (Wine Cooler Only) .............................................................13
Maintenance .........................................................................................
14
Maintaining Your Wine Cooler / BeverageCenter.............................................................14
Exterior Cleaningfor Your Stainless Steel Model .........................................................14
Interior Cleaning..........................................................................................................14
Wine Rack Removal/Installation ..................................................................................14
Glass Shelf Removal/Installation (BeverageCenter Only) ............................................15
Troubleshooting .....................................................................................
16
BeforeYou Call for Service...............................................................................................16
If Service is Required.......................................................................................................16
Warranty Information ..............................................................................
17
s foty
_mportantsafety _nstruotions
SafetyPrecautions
Do notattemptto
install oroperateyourunit
until you have read the safety precautions in this
manual. Safety items throughout this manual are
labeled with a Danger Warning orCaution based
onthe risktype.
Definitions
_::_Thisisthesafetyalertsymbol.
ltisusedto
alertyoutopotential
personal injuryhazards. Obey
all safety messages that followthis symbol to avoid
possible injuryordeath.
General
Precautions
.........
Installation
_nsta_ling the Wine Coo_er / Beverage
Center
Your Electrolux wine cooler / beverage center has been designed for either free-standing or built-in
installation. When built-in, your wine cooler does not require additional air space for top, sides or rear. In
either case, the front grille must NOT be obstructed.
Unit Dimensions
2313/1_
inch
34-35 inches
263/4inch
j
47"
2 7/8"
J_
Top
View
23 5/8"
_t
26 3/4"
24 1/4
21 9/16"
41
Side
View
34 _
Adjustable to
35"
,
23 13/16"
Front
View
2 3/4"f
Product Dimensions
_3 5/16"
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installation
S it @ P_ @pa r a ti @ n
1 Position the uniton a fiat level surface
Wpeout
nsdeofuntwthadampcoth
7
Be sure to install the Anti-Tip bracket. Follow
capabb
ofsupporting
theentire
weight
orthe
the_nstructbns
provided
w_th
theAnt_-T_p
unit. Rememberthe unitwii[ be significantly
heavieronce [tisfuiiyioaded.
bracketkit.
2 -rh_s
unitrequires
agrounded
andpolarized
lt5VAC, 60Hz, 15Acircuit(normai
householdcurrent).
3
AvoidconnectingtheunittoaGround
Fault [nterruptor(GF[). GFisare proneto
nuisance tripping which will cause the unit to
shutdown. GFisaregeneraiiynotused
on
circuitswhich powerequipmentthatmust
run
unattended foriong periodsoftime.
4
The unit must be installed according to your
local codes and ordinances.
5
Position the unit to allow free air flow through
the front grille.
............
6
Leveling
Leveling the Unit
Position the unit on a flat, level surface capable of supporting the entire weight of the unit when full.
This unit contains four (4) adjustable leveling legs. Turn the legs clockwise to raise and counterclockwise
to lower.
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Door Reversal
Re v @r S in _ th @ DCO r
4 Remove
upper
r ght-hand
(RH) hngebracket
by loosening four (4) Torx screws. Be careful
to support the door while loosening and
removing the upper hinge bracket.
....
io reverse [ne aoor:
1 Disconnect power to the wine cooler/
beverage center.
::
2
Remove toe grille by removing two (2) Philips
screws Remove plastic cap reverse it and
place it in the other side of the toe grille.
:
:
O
(somemodels) 7
_.
Remove
.......
/ •
.....
Toe Grille
J
_
<
u_
Remove
Hinge Cover...,.._
_
?
@"
i
1
and Install
_) PlasticCap
On RH Side
.....
5
L ft the door off of the ower RH h nge
bracket Turn the door upside down and
'
place on a soft, non-abrasive surface.
3
Disconnect door harness from connector
bracket behind lower front panel. Pull
harness from behind lower front panel so it is
hanging below the door.
Connector
Pull Harness
) Out Below
Door Reversal
6
Remove access cover by removing two (2)
Philips screws.
7
Shift door harness from one side to the other.
9
Install metal left-hand (LH) door stop by
installing hex head screw.
10
Install plastic LH door stop by installing hex
head screw.
11
Remove lower RH door hinge by removing
two (2) hex head screws.
12
Install lower LH door closer in lower LH door
Replace access cover.
Replace Access Coyer
I
I
ijT1h Remove Acces s Cover
_
By Removing 2 Screws
hinge by installing hex head screw.
13
8
Install lower LH door hinge by installing two
(2) hex head screws.
Remove plastic RH door closer by removing
hex head screw. Remove metal RH door
stop by removing hex head screw.
Q
Install Lower
Left Hand Door Closer
0
Remove RH Door Closer
And RH Door Stop
\.
Left Hand Door Hinge
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Toe Grille
15
install upper LH hinge bracket by installing
four (4) Torx screws.
Install Left Hand
Hing ;
(some models)
)
_lnstaH Upper
_Left
Hand
Hin
I
,
18
Reapply power.
StartStarting
p and Temperature
Control
the Unit
Your wine cooler/beverage
center is shipped in the ON position; however, you may turn it ON or OFF by
pressing and holding the ON/OFF for three (3) seconds and then releasing the key.
Adjusting
the Temperature
To accurately check the temperature, insert a reliable thermometer
into a plastic (non-breakable) bottle, partially filled with water.
Tighten the bottle cap securely.
Place the bottle in the desired area for 24 hours. Refrain from
opening the unit during the testing period. After 24 hours, check the
temperature of the water.
Press and release the (+) or (-) indicator to adjust the temperature
to the desired setting. The temperature display will begin to blink
with the first touch and release. Adjust the temperature by touching
and releasing the key. After three (3) seconds of inactivity, the
display will beep to accept the new temperature.
Factors that affect the internal
temperatures
of the cabinet include:
1 Temperature setting.
2
Room temperature where installed.
3
Number of times the door is opened and closed.
4
Amount of time the internal light is illuminated. This affects primarily wines/beverages
racks/shelves.
5
Installation in direct sunlight or near a heat source.
on the top
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Desc'p'o
vacationmode
;; ::::
..........
mule sennas
:::
o
eaues
Conservesenergybydisablinginterior
lights and keypad inputs.
a
doer ajar
If thedoorhasbeenleftopenforfive(5)minutes,
anaudiblealarmwillsound andthedoor ajar
indicator
willilluminate
ontherightsideofthe
display.
Themute sounds indicator
willblink.
Pressing
andreleasing
themute sounds
keywillacknowledge
thealarmanddisable
the
audible
portion.Thedoor ajar indicator
will
continue
to blinkuntilthedoorisclosed.
high temp
_Bevera-e
'
_
CenterOnly)
Inthe eventeta hightemperaturecondition,
anaudiblealarmwill sound,thetemperature
displaywill blinkanddisplay"HI" andthe
high temp indicatoronthe rightsideof
thedisplaywill blink. Themute sounds
indicatorwill blink. Pressingand releasing
the mute sou nd s keywill acknowledge the
,Ionesem)t,[eon,yeacnKeypresscanDe
[urne(lerr uaseaon userpreference,me
soundsare mutedwhenthe red indicatoris
lit. Themute sounds keyalsois usedto
acknowledge
alarmconditions, denotedby
a flashingredindicator..,Press
a,nd hold,the
mute
sounas
Key for tnree [J) seconas
thenreleaseto enablecontrol lock, which
preventsundesiredchangesto the unit
settings.Temperature
displaywill show
"LOC".
temperature mode Simultaneously press and hold the (+) and
(-) keys for three (3) seconds then releasing the key causesthe temperature display
to toggle from Fahrenheitto Celsius and
back again.
display light
Press and hold for three (3) seconds then
releasethe key. This allows the user to turn
off the cooling system. The temperature
display will display "OFF". THIS DOESNOT
REMOVEPOWERFROMTHE UNIT.
Sabbath
alarm and disable the audible portion. All
other modes areturned off until the alarm
is acknowledged. The high temperature
indicator and "HI" will stay illuminated until a
normal safe range operatingtemperature has
been reached,at which time the temperature
display will show the actualtemperature.
Manually activates the lights, regardless of
whether the door is closed. Eachsuccessive keypress will advancethe interior lights
from "Off" to "Low Intensity" to "Maximum
Intensity" then to "Off" again. Interior
lighting is automatically disabled after 120
minutes, at which point the lights may be
manually activated again if desired.
en off
s
powerfail
In the eventof a power failure or initial
power-up,an audible alarm will sound and
the power fail indicatoron the right side of
the displaywill blink. The mute sounds
indicatorwill blink. Pressing andreleasing
the mute sounds key will acknowledge
the alarm anddisablethe audibleportion. All
otherfunctions aredisabled until the alarm
is acknowledged,at which pointthe power
fail indicatoris turned off and the unit will
resume normaloperation. The high temp
alarm (beveragecenteronly) may also be
illuminateduntil a safetemperature has been
reached.
Mode
Sabbath mode disables portions of the unit and its controls in accordance with the weekly Sabbath and
religious holidays observed within the Orthodox Jewish community.
,_
Sabbath
(5)
seconds
mode
andisthen
enabled
releasing
and disabled
the key. by
Temperature
pressing and
display
holding
shows
the "Sb"
vacation
while mode
in Sabbath
key formode.
five
The customer may open or close the door at any time without concern of directly turning on or
off any lights, digital readouts, solenoids, fans, valves, compressor, icons, tones or alarms. After power
failure, the unit will immediately return to Sabbath mode.
While in Sabbath mode, alarm indicators will not illuminate, nor be accompanied
by audible alarms.
For further assistance, guidelines for proper usage and a complete list of models with the Sabbath
feature, please visit the web at http:\\www.star-k.org.
Storage
Proper Storage
The wine cooler w[[[ accommodate 46 bottles (750
ml size), There are five (5) upper racks that wi[[
hold eight (8) bottles each and one lower display
rack that will hold six (6) bottles. Specially designed
wine racks allow for proper horizontal storage of the
wine. The cork remains moist which keeps air from
entering the bottle.
The beverage center will accommodate six (6)
bottles on the lower rack. Additional storage
capacity is provided on the glass shelves above the
racks.
Display
Rack
The bottom rack in your wine cooler is designed for
storage as well as for display purposes. The unit
holds six (6) bottles in the display rack.
Stocking
Recommendations
(Wine Cooler Only)
The wine racks allow for the proper horizontal
storage of wine. The bottles are properly positioned
so that the wine remains in contact with the cork to
assure that the cork does not become dry. Use the
procedure listed below to stock your wine cooler.
White and sparkling wines should be maintained on
the bottom to middle racks and red wine on the top
racks.
Your wine cooler should be stocked beginning with
the bottom display rack at the back and working
forward staggering the bottles.
Subsequent racks should be stocked similarly,
starting with the back of each rack.
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Maintainingvo.rwin÷ cook÷r/ nte.o C e.n n.-o..eqo ed
n nt r
_ _
v_
_
Periodiccleaningandpropermaintenancewill
ensure efficiency, top performance, and long
life. The maintenance intervals listed are based
on normalconditions.You
maywanttoshorten
the intervals if you have petsorotherspecial
considerations.
ExteriorCleaningforYourStainless
Steel Model
- Yourstainlesssteelmodelmaydiscolorwhen
exposed to chlorine gas, pool chemicals, salt
water, or cleaners with bleach.
::
• Keepyourstainlessunitlookingnewby
cleaning with a high quality all-in-one
stainless steel cleaner/polish on a monthly
bass Frequent c ean ng w remove surface
contamination thatcould lead to rust. Some
installations will require cleaning on a weekly
basis,
1 Disconnect powerto the wine cooler/
beverage center.
2 Removeracks fdesred
see"WNERACK
REMOVAL/NSTALLAT'ON"beow
3
4
Wipedowntheinteriorwithasolutionofnonabraswe mdd detergentandwarmwater.
Rinse with clearwater.
5 Reconnectpowertotheunit.
Wine RackRernoval/Installation
10pendoorfully.
2
Extend wine rack fully.
3
Ballbearingslidefeaturesplasticrelease
latches on each side. Push release latches
then pu wne rack out
4
To reinstall., push ball beanng shdes in.fully.
Shde rack into ball beanng shde ensunng
each side engages properly.
. oo,o o, A,W. .s ,woo, AOS
• DO NOT USE CLEANERSTHATARE
NOT SPECIFICALLY INTENDED FOR
STAINLESS STEEL (this includes glass, tile
and counter cleansers).
* If any surface discolors or rusting appears,
clean it quickly with Bon-Ami or Barkeepers
Friend Cleanser and a non-abrasive cloth.
Always clean in the direction of the grain.
Always finish this process with a high quality,
all-in-one stainless steel cleaner/polish to
prevent further problems.
* USE OF ABRASIVE PADS SUCH AS
SCOTCHBRITE WILL CAUSE THE
GRAINING IN THE STAINLESS TO
BECOME BLURRED.
* Rust that is allowed to linger can penetrate
into the surface of the stainless steel and
become impossible to remove.
aintenance
Glass
Shelf
(Beverage
Removal/Installation
Center
Only)
1 Open door fully.
2
Method 1 - removal of entire shelf
assembly:
a. Lift up on front edge and rear portion of
shelf. Cantilever brackets will disengage
from ladder.
b.
To reinstall, slide shelf into cabinet
ensuring the cantilever brackets engage
fully in the proper holes. It may help to
extend the glass portion.
Method 2 - glass sheff removal:
a.
Extend shelf fully.
b. Ball bearing slide features plastic release
latches on each side. Push release
latches then pull shelf out.
c. To reinstall, push ball bearing slides in
fully. Slide shelf rack into ball bearing
slide ensuring each side engages
properly.
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Troubleshooting
::
::
[
Before You Call fo_" Se_'vice
_f Service
is Required
_ftheunitappears
tobemalfunctioning,
read
Contact
thedea_er
where
youpurchased
theunit
through this manual first. If the problem persists,
check the Troubleshooting
Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something
very simple that can
be solved without a service call. Some remedies
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
listed in the Troubleshooting
a local serv,ce
complex.
service
Consulting
technician
Guide
or contracting
are very
a qualified
If you do not know the name of the selhng dealer or
company,
www.electroluxusa.com
you can check
onhne at
or call 1-877-435-3287.
may be necessary.
Unit not cold enough.
,, Control set too warm.
Adjust temperatures (see "Adjusting
the Temperature" in the "Start-Up
and Temperature Control" section).
,, Light staying on.
.....
,, Airflow to front grille blocked.
,, Adjust temperature colder. Allow
24 hours for temperature to
stabilize.
® Turn off manual light control.
See
"Operation" Section.
®
Airflow must not be obstructed
to front grille. See "installation"
Section.
,, Door gasket not sealing properly.
,, Adjust door gasket.
,, Control set too cold.
,, Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
No interior light.
,, Failed LED assembly.
,, Contact a qualified Electrolux
Service Technician.
Light will not go out when door is
closed.
,, Manual light control is ON.
,, Turn off manual light control. See
"Operation" Section.
,, Check for proper door alignment.
Unit too cold.
Adjust temperatures (see "Adjusting
the Temperature" in the "Start-Up
and Temperature Control" section).
,, Door switch not making contact.
Warranty information
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will repair or
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used, and
maintained in accordance with the provided instructions. In addition, the cabinet liner and sealed refrigeration system (compressor,
condenser, evaporator, dryer or tubing) of your appliance is covered by a two through five year limited warranty. During the 2nd through
5th years from your original date of purchase, Electrolux will repair or replace any parts in the cabinet liner and sealed refrigeration
system which prove to be defective in materials or workmanship when such appliance is installed, used, and maintained in accordance
with the provided instructions.
Exclusions
This warranty does net cover the following:
1.
2.
3.
Products with original serial numbers that have been removed, altered or cannot be readily determined.
Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
Rust on the interior or exterior of the unit.
4.
5.
6.
7.
Products purchased "as-is" are not covered by this warranty.
Food loss due to any refrigerator or freezer failures.
Products used in a commercial setting.
Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided instructions.
Service calls to correct the installation of your appliance or to instruct you hew to use your appliance.
Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a
part of the appliance when it is shipped from the factory.
Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other
cosmetic parts.
Pickup and delivery costs; your appliance is designed to be repaired in the home.
Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
Damages to the finish of appliance or home incurred during transportation or installation, including but not limited to floors,
cabinets, walls, etc.
Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,
inadequate power supply, accidents, fires, or acts of God.
8.
9.
10.
11.
12.
13.
14.
DISCLAIMER
CUSTOMER'S
OF IMPLIEDWARRANTIES;
LIMITATION OF REMEDIES
SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR OR REPLACEMENT
AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITEDTO ONE YEAR ORTHE SHORTEST PERIOD ALLOWED BY LAW,
BUT NOT LESSTHAN ONEYEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED
WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be required.
If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be obtained by
contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appliance is warranted by Electrolux
Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux
Canada Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts
under this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described
or illustrated are subject to change without notice.
USA
1-877-435-3287
Electrolux Major Appliances North America
P.O. Box 212378
Augusta, GA 30907
Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4