Samsung SCR-3000P User guide

Available from:
SteelCloud, Inc.
www.steelcloud.com
GSA Contract - GS-35F-4085D
703.674.5500
Model 3000MP Bluetooth Smart Card Reader
User Guide
for Apple iPhone 3Gs, iPhone 4, iPad and iPad 2
Version 1.3 30000MP
Date: October 13, 2011
Support
For support relating to baiMobile™ Bluetooth Smart Card Readers:
Biometric Associates, Inc
Main Office (410) 252-7210
support@baimobile.com
Field support:
Michael Smith
(407) 823-8130 (cell)
msmith@baimobile.com
Contents
Before you get started ................................................................................................ 5
Proper Care of your baiMobile™ 3000MP Bluetooth Smart Card Reader .......................... 5
Welcome ................................................................................................................... 5
Hardware and Software Requirements .......................................................................... 5
Hardware Requirements ........................................................................................... 5
Software Requirements ............................................................................................ 6
baiMobile™ Middleware Libraries ............................................................................... 6
Supported Smart Cards ............................................................................................ 6
baiMobile™ Bluetooth Smart Card Reader Specifications ................................................. 7
Accessories ............................................................................................................... 8
Reader Basics ............................................................................................................ 8
Reader Features ...................................................................................................... 8
Power consumption ................................................................................................. 9
baiMobile Bluetooth adapter .................................................................................. 10
Powering on the Reader ......................................................................................... 11
Accepting a Bluetooth connection ............................................................................ 12
Powering off the Reader ......................................................................................... 13
Charging the Reader .............................................................................................. 13
Upgrading the Reader Firmware ............................................................................. 14
LED Panel Icons .................................................................................................... 15
Home Screen ..................................................................................................... 15
Data Transfer Screen .......................................................................................... 15
Battery Status Icons .............................................................................................. 16
Inserting a CAC or PIV card .................................................................................... 16
Battery ................................................................................................................ 17
Pairing .................................................................................................................... 18
Troubleshooting .................................................................................................... 26
PAIRING FAQ ........................................................................................................ 27
Index...................................................................................................................... 28
iii
Before you get started
This User’s Guide is designed for the Apple iPhone™ 3Gs and 4 smartphones and the Apple
iPad™ and iPad 2™ tablet with iOS version 4.0 and higher. If you are using another device,
the information herein may be different or may not apply. If you have questions, contact
your network administrator or email support@baimobile.com.
Proper Care of your baiMobile™ 3000MP Bluetooth Smart Card Reader
Your baiMobile™3000MP Bluetooth Smart Card Reader is an electronic product similar
to a cell phone or MP3 player that may be damaged by excessive moisture, sand, dirt and
impact. Taking proper care of your reader is essential for continued, trouble-free operation.
Welcome
The baiMobile™ solution for the Apple iPhone™ and iPad™ includes:
1. baiMobile™ 3000MP Reader
2. baiMobile™ Bluetooth adapter (connects to the 30-pin adapter at the bottom of
the iPhone/iPad)
3. baiMobile™ libraries (middleware) – files that are provided to application developers
and are installed on your iPhone/iPad when the app is installed
This baiMobile 3000MP solution permits you to perform many of the same functions on a
mobile device that are available on a desktop PC including:

digitally sign and decrypt emails and documents

log on to web sites and network servers that require CAC or PIV authentication

other applications that require CAC or PIV authentication.
Hardware and Software Requirements
This section describes the minimum hardware and software requirements necessary to use
your Reader with an iPhone or iPad.
Hardware Requirements
Note 1:
Your iPhone must be provisioned – that is it must have certain middleware libraries and
APIs loaded in order for the baiMobile reader to function. These middleware libraries and
APIs are integrated into an app by the software developer and are installed when the app is
downloaded and installed. The files do not exist separately. Contact your administrator for
provisioning instructions.
5
Note 2:
Although the iPhone and iPad have a built-in Bluetooth radio, it is not deemed secure by the
US Department of Defense. The baiMobile BTA001 Bluetooth adapter must be used for all
applications that require access to the baiMobile 3000MP Reader. The reader will not
pair with the iPhone unless 1) the baiMobile Bluetooth adapter is attached to the iPhone and
2) an app is installed that incorporates our middleware libraries and APIs.
Software Requirements
The following software components are required on your iPhone or iPad:
1. iOS version 4.0 or higher
2. an app containing the baiMobile middleware libraries (check
http://www.biometricassociates.com/iphone-reader-supported-operatingsystems.html for a complete list of supported applications)
baiMobile™ Middleware Libraries
The baiMobile middleware libraries consist of files stored on your iPhone™ that allow
iPhone applications and network servers to access the digital certificates and other
information stored on the Smart Card. The baiMobile middleware libraries are integrated
into various applications such as secure messaging, data at rest encryption and mobile VPN.
Supported Smart Cards
The baiMobile middleware libraries are designed to support the Common Access Card
(CAC) and the Personal Identity Verification (PIV) cards. Other additional middleware
libraries may be required to support other smart card types.
6
baiMobile™ Bluetooth Smart Card Reader Specifications
Specifications
Description
baiMobile 3000MP Bluetooth Smart Card Reader
Hardware Specifications
Dimensions
62 mm (2.44 in) wide x 110 mm (4.33 in) high x 20 mm (4.79 in) thick
Weight
70g (2.46 oz)
Status Indicator
LCD panel provides connection indication, signal strength, battery capacity, device
name, version info, aided pairing. Configurable LED indicators (use/don’t use) for
connection indication, user attention and LCD backlighting
Battery
Removable PolyFlex cell; rated capacity 580 mAh, normal voltage 3.7v; in low power
mode - 3.5mA, (~7 days battery life)
Power On / Off
Power on activated by card insertion and/or front OK button. Power off activated by
card removal or application/device security policy.
Charging Port
Mini-B USB (Charger included with Reader)
Wireless Communications
Communications Protocol
2.4 GHz frequency ISM band. IEEE 802.15.1 (Bluetooth) with full security enabled
RF Transmission range
10 meters
Supported Bluetooth versions
Devices with Bluetooth ver 2.1 and higher
Data Throughput
750 kb/s to 1 Mb/s
baiMobile Middleware Libraries / Security
Bluetooth & AES
Mode 4: service level security; FIPS 140-2 approved AES-256 encryption overlay
Authentication Method
S/MIME, SSL and PKI
Mobile Device Security
Custom Reader firmware; FIPS 140-2 certified version of the OpenSSL library on reader
and device/BTA100 (NIST certification number 1051); Optional integration with mobile
security software vendors providing secure messaging, data at rest encryption and
mobile VPN
Mobile Operating Systems
Supported Operating Systems
iPhone OS version 4.0 and higher, Android version 2.2 and higher. (Always confirm
device compatibility before purchasing).
7
Accessories
Included with your Reader is a charging cable, comprised of a plug and a mini-USB cable.
Reader Basics
Reader Features
Please familiarize yourself with the features of the baiMobile 3000MP Reader.
8

Blue LED indicator The blue LED indicator is located on the front portion of the
reader, facing the Smart Card. It will flash when the reader’s Bluetooth radio is on
and is transmitting or receiving data.

OK Button with White LED indicator The OK button is located on the front portion
of the reader. Certain functions, such as pairing and reconnecting to the iPhone,
require an acknowledgment by the user. A white LED indicator will flash whenever an
action or acknowledgment must be performed by the user.

Removable Battery/Battery Cover The reader battery is the only component that
will need to be replaced periodically, depending on usage. The battery is rated for
600 charge-discharge cycles, or about two years of normal use. Should the battery
need replacing, remove the battery cover and replace the old battery with a new
(baiMobile approved) battery. Note: This reader uses a battery custom built for the
reader. Inserting a battery other than a baiMobile approved battery will cause
serious damage to the reader and will void its warranty.

LED Display The LED display is located on the rear of the reader and will display
various messages and reader status icons when the reader is powered on.

MiniUSB Charging Port The reader’s battery is charged using a charging cable and
power supply. The power cable is inserted into the miniUSB port located at the
bottom of the reader. Note that the miniUSB port is for charging only and will not
support the transfer of data.
Power consumption
The baiMobile 3000MP smart card reader includes a low-power mode. The operation of the
low power modes is complex and based on idle timeouts.

Reader firmware version 2.2.0 and higher
o Full power consumption (50-60mA)
 During pairing
 During each reader or card command execution duration
 Each lasts a few seconds, max
o Idle Power Mode (25mA)
 Lasts 8 seconds after the last command execution is completed
o Low Power Mode – connected (3.5mA)
 Starts 8 seconds after the last command execution is completed
o Low Power Mode – not connected (3.5mA)
 Starts immediately after booting is complete (and LCD back light is off)
 Starts immediately following a disconnection from Bluetooth.
o For any duration that the LCD back light is on, add another 30mA, but the
back light only stays on for short durations (6 seconds, or during pairing, or
while holding down the button to see version number, etc.)
To calculate the length of time the reader could continue in any one of these modes, use
this equation:
Time in hours = 600 / (mA consumption)
For instance, while connected but in Low Power Mode (3.5mA)
600 / 3.5 = 171 hours (or over 7 days)
9
baiMobile Bluetooth adapter
Although the iPhone and iPad have a built-in Bluetooth radio, NSA security
recommendations require that all unused Bluetooth profiles be disabled. Since this level of
system control is not available in the iPhone OS, an external Bluetooth adapter must be
used for all applications that require access to the baiMobile 3000MP Reader. NOTE: The
baiMobile 3000MP Reader will not pair with the native (built-in) Bluetooth radio on the
iPhone/iPad
The baiMobile Bluetooth adapter must be attached to the iPhone in order to:

Pair with the reader;

Use any iPhone application that requires access to the Smart Card (CAC or PIV) for
authentication or to perform cryptographic functions such as signing an email;

Use any network application or server (including secure web sites) that requires
access to the Smart Card (CAC or PIV) for authentication or to perform cryptographic
functions such as signing an email;
Insert the baiMobile Bluetooth adapter with the logo side up into the 30-pin connector at
the bottom of the iPhone as illustrated below:
10
Powering on the Reader
The baiMobile 3000MP Reader does not have an On/Off switch or button. Your reader is
powered on by inserting your CAC into your reader. If your CAC is already inserted in your
reader, slide it out and then reinsert the card. You will notice the reader’s Home Screen
displayed on the LED panel on the back of the reader.
Power On Screen 1 – displayed for about 1.7 seconds when reader is first powered on
Power On Screen 2 – displayed for about 1.7 seconds
Power On Screen 3 – Reader will accept a Bluetooth connection request from an
application on your iPhone™ without requiring the user to press the OK button for 5 minutes
11
Power On Screen 4 –Reader is now powered on and is “listening” for a Bluetooth
connection request from an application on your iPhone™. User must first press the OK
button to accept a connection request. The reader will stay in this state for approximately 7
days (firmware version 2.02.00 and higher) or until the Smart Card is removed from the
Reader, whichever occurs first. If the reader receives a connection request from the iPhone,
you may be prompted to authorize the request by pressing and releasing the OK button on
the front of the reader.
Accepting a Bluetooth connection
NSA security requirements state that the user must accept (acknowledge) all Bluetooth
connection requests from his or her mobile device.
Examples:

When a client application on the mobile device needs to establish a Bluetooth
connection to the reader to access information (certificates) residing on the Smart
Card

When a client application on the mobile device requires that the user acknowledge an
action (digital signing) involving the Smart Card
In such cases, the reader will display a message prompt such as “Auth?” and the white LED
beneath the OK button will flash repeatedly until the OK button is pressed.
12
Powering off the Reader
Your reader will automatically power off if any of the following occur:


Your smart card is removed from your reader
The reader’s battery runs out

The reader times out (a configurable setting)
When the reader is powered off, nothing will be displayed in the LED panel.
Charging the Reader
Your charging cable separates into a plug end and a mini-USB cable. You may charge your
reader using the charging cable plugged into an electrical wall outlet or use just the miniUSB portion of the charging cable to connect between your reader and a USB port on a
computer.
It is recommended that the reader be charged whenever the battery status icon on the
reader indicates that the reader battery level is less than 20%. The reader should be
charged from an AC power source using the supplied charger and cable. A red LED on the
bottom of the reader will illuminate indicating that the reader is charging. Once the red LED
is no longer illuminated, the battery is fully charged and the charging source should then be
removed from the reader.
During charging, a red LED on the bottom of your reader will indicate that the battery is
being charged. When the red LED turns off, your reader battery is fully charged.
NOTE: Most smartphone charging cables with a mini-USB-a connector will also charge your
reader.
13
Upgrading the Reader Firmware
The baiMobile 3000MP Bluetooth Smart Card reader contains upgradeable firmware. The
feature extends the functionality of your Reader in the following areas:

Security Policies: Changes in security policies may require a firmware update.

OS Releases: New versions of the iPhone/iPad operating system may require a
firmware update.

Smart Card Types: Support for new smart card types may require a firmware
update.

Power Modes: Improvements in the reader’s power consumption may require a
firmware update.

Device Support: New devices may require a firmware update.

Bluetooth Stack Support: Support for additional Bluetooth stacks may require a
firmware update.

Additional OS Support: Support for additional operating systems (such as Windows
7) may require a firmware update.

Application Support: Certain applications may require a firmware update.
BAL will have a firmware upgrade app available in the iTunes App Store in November, 2011.
14
LED Panel Icons
Home Screen
The Home Screen is displayed on the reader’s LED panel when the reader is first powered
on. The display indicates the following:



Reader’s Bluetooth transmission status: (On / Transmitting)
Reader’s Authentication Timeout status
Reader’s battery power status: (see Battery Status Icons)
Data Transfer Screen
The Data Transfer Screen is displayed on the reader’s LED panel when there is data being
transferred between the iPhone and the reader over a secure Bluetooth connection.
15
Battery Status Icons
The reader’s Battery Status Icon will display the remaining charge remaining in the reader’s
battery, as shown below:
When the battery reaches 5% charge, the Low Battery warning will be displayed. You should
charge your reader when the battery reaches about 20% - 40%, depending on your
anticipated activities what will require connectivity to your reader, such as accessing email
or another application that requires smart card authentication.
Inserting a CAC or PIV card
As noted above, the reader does not have a power on or off button. Insert your CAC or PIV
smart card into your reader, with the front of the card facing you, will power on the reader.
Removing the CAC or PIV card will power off the reader.
NOTE: When used in the Bluetooth mode, the reader’s radio functions are only enabled
when your CAC or PIV is firmly inserted into the reader as shown below.
16
Battery
Your reader contains a removable, rechargeable battery. This battery is a custom battery,
built specifically for the baiMobile 3000MPReader. In the event that your reader’s battery
no longer holds a charge, please contact support@baimobile.com for a replacement battery.
17
Pairing
Pairing Basics
Before you can use your baiMobile 3000MP Reader, it must be securely paired with your
iPhone or iPad. The Bluetooth pairing process involves exchanging a randomly generated
number used by both your iPhone™ and your reader for secure Bluetooth communications.
This and other security measures insure that Bluetooth communications between your
reader and your phone cannot be intercepted by a third party.
The baiMobile 3000MP Reader utilizes the Secure Simple Pairing Numerical Comparison
model, which is standard in most devices that have Bluetooth version 2.1 and higher.
During pairing, a six digit number will be displayed on your iPhone screen and on the
reader’s LED display. You must compare both numbers and confirm that they match.
Before You Begin
A few things to remember before pairing:

The pairing is between the reader and the baiMobile Bluetooth adapter – not between the
reader and the iPhone or iPad.

The reader may only be paired with one Bluetooth adapter at any one time.

The Bluetooth adapter may only be paired with one reader at any one time.

Neither the reader nor the Bluetooth adapter will support multiple or simultaneous pairings.

Be sure that you have fully charged the iPhone and reader before starting pairing

Have both your CAC/PIV card and Bluetooth adapter handy.
NOTE: You must have an application installed first on your iPhone or iPad that supports the
baiMobile 3000MP Reader (such as Good Mobile Messaging). The reader will not pair with an
iPhone or iPad otherwise. Please check our web site for a list of supported applications
http://www.biometricassociates.com/iphone-reader-supported-operating-systems.html
18
Your iPhone
Your Reader
1. You will be prompted to insert the baiMobile
Bluetooth adapter as shown (below)
2. As soon as the Bluetooth adapter has been inserted,
the next screen will appear on your iPhone.
Do not press Continue at this point.
19
Your iPhone
Your Reader
3 Insert your Smart Card into the reader
as shown.
4. The reader’s LED panel displays
Booting for about 1.7 seconds, then
displays AuthTime for about 1.7 seconds.
5. Next, reader’s LED panel displays the
reader Home Screen.
20
Your iPhone
Your Reader
6. On your reader, press and hold the
OK Button as shown (below). The LED
display now shows the reader firmware
version for about five (5) seconds, then
displays Lift Btn. Now release the OK
Button.
7. The reader’s LED panel will now
display New Pair? for about six (6)
seconds.
8. Now press and release the OK Button
while the NewPair? prompt is displayed
on the LED panel.
21
Your iPhone
Your Reader
9. The reader is now discoverable by the
iPhone and will remain in this state for
about ninety (90) seconds. The LED panel
now displays the last four numbers of the
reader’s unique Bluetooth address.
10. On your iPhone, press Continue.
22
Your iPhone
Your Reader
11. Your iPhone will now attempt to discover the
reader. Both your reader and iPhone should be in
close proximity to each other. Pairing should be done
in a secure environment and not in a public area.
12. Your iPhone will now display a list of compatible
Bluetooth devices that it has discovered. Compare
the Bluetooth device ID# displayed on your iPhone
with the device ID# displayed on your reader. If the ID
numbers match, select the Bluetooth Device highlighted.
23
Your iPhone
Your Reader
13. Next, the iPhone will display the randomly generated
pairing code. Look at the code now displayed on the
reader’s LED display.
14. Compare the first number of the
pairing code displayed on the phone.
Compare that number (in this example
“7”) with the number displayed on the
reader’s LED panel. If they match, press
the OK button.
24
Your iPhone
Your Reader
15. Compare the second number of the
pairing code displayed on the phone.
Compare that number (in this example
“2”) with the number displayed on the
reader’s LED panel. If they match, press
the OK button.
16. Repeat these steps until you have
accepted all six numbers on the Reader.
17. Now, press Yes, the code matches on the iPhone.
25
Your iPhone
Your Reader
18. You will now see the confirmation messages below on your iPhone and your reader.
Troubleshooting
First, make sure that both your iPhone and reader are fully charged. Both the iPhone and
the reader have defined periods of discoverability. These “windows” of discoverability are
about 10 seconds on the iPhone and about 90 seconds on the Reader. If either of the
discovery windows time out before the devices discover each other, pairing will fail and the
process must be restarted.
If you receive the following message on your
iPhone, “the iPhone did not successfully pair with
the reader”, you will need to repeat steps 1-18.
26
PAIRING FAQ
Why do I need the Bluetooth adapter when the iPhone and iPad have built-in
Bluetooth?
There are two primary reasons:


The 3000MP Reader uses the Bluetooth serial port profile to connect to other
devices. The iPhone and iPad do not support Bluetooth serial port profile connections.
NSA and DISA require that all extraneous (unused) Bluetooth profiles be disabled as
a security precaution. Since this level of granularity is not available in iOS 4.x for
the iPhone's native Bluetooth radio, an external Bluetooth adapter is required for
communications with the Smart Card reader.
Can I still use my iPhone’s internal Bluetooth radio for connections to other
devices, such as a headset?
Check with your network administrator or security officer. The US Department of Defense
recommends that the native Bluetooth radio be turned off at all times as a security
precaution.
Can I pair my reader to an iPhone or iPad if while the reader is charging?
No.
27
Index
B
Bluetooth®
pairing, 18
P
Pairing
Reader, 18
28
R
Reader
accessories, 8
battery, 17
charging battery, 13, 14
software requirements, 5, 6
specifications, 7
baiMobile™ Bluetooth Smart Card Reader
Second Edition
Copyright © 2007, 2008 Biometric Associates L.P. All rights reserved.
The software described in this document is furnished under a license agreement and may be used only
in accordance with the terms of the agreement.
This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or
reduced into an electronic medium or machine-readable form without the prior written consent from
Biometric Associates, LP All examples with names, company names, or companies that appear in this
manual are imaginary and do not refer to, or portray, in name or substance, any actual names,
companies, entities, or institutions. Any resemblances to any real person, company, entity, or
institution are purely coincidental.
Every effort has been made to ensure the accuracy of this manual. However, Biometric Associates, LP
makes no warranties with respect to this documentation and disclaims any implied warranties of
merchantability and fitness for a particular purpose. Biometric Associates, LP shall not be liable for any
errors or for incidental or consequential damages with the furnishing, performance, or use of this
manual or the examples herein. The information in this document is subject to change without notice.
Windows Mobile® and Microsoft Exchange ActiveSync® are registered trademarks of Microsoft®.
Other brand and product names mentioned in this manual may be trademarks or registered
trademarks of their respective manufacturers. The information contained herein is subject to change
without notice. Revisions may be issued to advise of such changes and/or additions.
Trademarks
BAL and baiMobile are registered trademarks of Biometric Associates, L.P.
Biometric Associates, LP
Washington Area Office
9475 Deereco Road, Suite 304
Timonium, MD 21093
Maine Office
21 Main Street – Suite 102
Bangor, ME 04401
The BAL Technical Support team understands the importance of prompt responses to customers. That
is why Biometric Associates, LP is committed to delivering top quality, high-level support to all of its
customers in a timely and effective manner. Current BAL Technical Support is available at:
support@baimobile.com .
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MobileWorks is available through resellers worldwide and various contracting vehicles.
For more information call 800.296.3866
or visit us at www.steelcloud.com
SteelCloud, Inc.
•
20110 Ashbrook Place, Suite 270
•
Ashburn, VA 20147
•
800.296.3866
•
www.steelcloud.com
SteelWorks � Fed Mobile TM
BlackBerry� Enterprise Server 5 Solution for DoD
Delivering on the Promise of BES 5 with STIG Compliance
and Easy Migration from BES 4.1 to 5
Fast and DoD-Ready
SteelWorks FedMobile is simply the best and quickest
way to implement a STIG-compliant BlackBerry
Enterprise Server appliance or cloud-based solution
running under VMware. Why spend man-weeks
migrating from version 4.1 to 5 while engineering your
BlackBerry environment to be STIG-compliant when
the SteelWorks FedMobile appliance can get you
there in less than an hour? SteelCloud engineers have
already implemented each of the hundreds of security
guidelines mandated by Defense Information Security
Agency’s (DISA) STIGs to create a solution that is “Gold
and Platinum Disk” compliant.
What is SteelWorks FedMobile?
SteelWorks FedMobile is an integrated hardware
and software appliance or VMware-based virtual
solution that comes pre-loaded with BlackBerry�
Enterprise Server 5, hardened Windows Server OS,
and SteelWorks’ automated set-up and installation
program. It enables any size DoD organization to easily
upgrade from their current 4.1 environment or deploy
a new STIG-compliant BlackBerry Enterprise Server at
a fraction of the cost, time, and resource commitment
normally required.
To maximize server availability and streamline ongoing
maintenance tasks, SteelWorks FedMobile delivers
advanced management features including EverAvailTM
for high availability and failover, disaster recovery and
patch management. SteelCloud worked closely with
Research In Motion (RIM) to create this unique “BES
in a Box” appliance to eliminate the cost and time
necessary to implement the 100’s of pages of STIG
requirements on your BlackBerry Enterprise Server 5.
Migrating from BES v4.1 to 5
SteelWorks Transporter+TM is a free tool that simplifies
the migration of BlackBerry users from v4.1 to 5. The
GUI interface lets you drag and drop users from
their previous domain to their new one. In addition
to the easy to use interface, Transporter+ performs
error checking to test and verify the move before it’s
committed.
Who else is using SteelWorks FedMobile?
Army, Navy and Air Force organizations have deployed
SteelWorks FedMobile. In each case, administrators
were able to start initializing BlackBerry Smartphones
within hours of opening the box.
Benefits
• Reduces implementation time to 60 minutes
vs. weeks or months.
• Eliminates the risk of non-compliance.
• Provides a standard configuration for all
deployments.
• Simplifies ongoing maintenance tasks.
• Reduces time to migrate from v4.1 to 5.
Features
• Delivered as a COTS solution.
• Available as an appliance or VMware-based
virtual solution.
• Automated one-hour installation.
• EverAvail provides a simple, 2 server self-healing high-availability configuration.
•

STIGs are implemented for:
- Wireless, including the BlackBerry Security Checklist
- Windows Server OS
- NET Framework
- SQL
• Supports Microsoft� Exchange.
• SteelWorks FedMobile is “Gold and Platinum
Disk” compliant.
• 3 year On-site warranty.
• Support for latest BlackBerry Smartphones.
SteelWorks � Fed Mobile TM
SteelWorks FedMobile VM at a Glance
High Availability with EverAvail™
SteelWorks FedMobile VM is a software-only solution
that easily installs in an existing VM infrastructure to
create a complete DISA STIG-compliant BlackBerry
Enterprise Server environment. SteelCloud’s virtual
appliance also includes EverAvail™, a unique software
suite for high availability, patch management, backup, and disaster recovery. SteelWorks FedMobile
VM is designed to support both new installations of
BlackBerry Enterprise Server 5, as well as migrations
from previous versions.
From installation to operation to recovery, SteelWorks is
much more than a BlackBerry Appliance. SteelWorks’
innovative SteelWorks EverAvail™ includes a set of
advanced automated back-up and recovery utilities that
simplify crucial daily back-up routines. With EverAvail
you quickly back-up the complete appliance image in
the appliance itself (or on a network-shared drive), apply
a patch, and then, if there is a problem, restore the
system to a previous “snapshot” (even in the event of a
Windows failure).
All DoD organizations have a mandate to conform to
certain Defense Information Security Agency (DISA)
Security Technical Implementation Guides or “STIGs.”
SteelCloud’s SteelWorks FedMobile VM is an enhanced
implementation of its appliance for BlackBerry
Enterprise Server that leverages the server’s IT policies
to provide a consistent pre-configured DoD STIGcompliant BlackBerry environment in under an hour,
rather than weeks or months.
High Availability / Half the Cost – SteelWorks EverAvail™
automated “self-healing” failover approach offers highavailability with only two appliances. Other approaches
require four servers to do the job.
VMware provides a powerful, proven platform for
delivering virtual infrastructures to DoD users. Based
on our market leading FedMobile solution, SteelWorks
FedMobile VM allows you to address today’s critical
IT issues such as server consolidation, test and
development, and manageability and security in a
BlackBerry Enterprise Server environment.
No matter how your internal IT support resources
may change, you can be confident that SteelWorks
FedMobile will deliver the performance, reliability
and compliance your agency requires for secure
Smartphone communications.
SteelWorks FedMobile Appliance Specifications
Model
E2400
E4400
E4800
Part
Appliances
# of
Users
CPU
Memory
Form Factor
SCLD-SW-STIG-E2443A
Single
Dual HA Pair
Up to
500
Intel Xeon
Quad Core
4 GB
1U
1.7”x 17.1” x 15.5”
Single
Dual HA Pair
Up to
1000
Intel Xeon
Quad Core
4 GB
1U
1.7”x 17.6”x 16.7”
Single
Dual HA Pair
Up to
2000
Intel Xeon
2x Quad Core
8GB
1U
1.7”x 17.6”x 16.7”
SCLD-DUAL-STIG-E2443A
SCLD-SW-STIG-E4446A
SCLD-DUAL-STIG-E4446A
SCLD-SW-STIG-E4886A
SCLD-DUAL-STIG-E4886A
Included
Software
BES 5*,
Windows
Server OS**,
SteelWorks
EverAvail TM
*Activation key acquired separately
** Windows Server license included
SteelWorks FedMobile is available through resellers
worldwide and various contracting vehicles.
For more information call 800.296.3866 or visit us at
www.steelcloud.com..
SteelCloud, Inc. • 20110 Ashbrook Place, Suite 130 • Ashburn, VA 20147 • 800.296.3866 • www.steelcloud.com
SteelWorks � STIG360 TM
Worry-free Lifecycle STIG Compliance for DoD
BlackBerry� Enterprise Servers
Installing a STIG-compliant BlackBerry Enterprise
Server (BES) can be time consuming, error prone
and expensive. SteelCloud’s FedMobile solutions
make initial deployment of STIG-compliant BlackBerry
Enterprise servers a snap for both server and virtualized
infrastructures. But once BES is installed, the job is
not over. It can take significant resources to keep your
mobile environment compliant with the latest DISA
STIGs for Windows Server, .NET, SQL, and BlackBerry
Wireless. Our DoD customers have asked for help and
SteelCloud has answered with STIG360 - our ongoing
STIG compliance support program.
SteelCloud’s new STIG360 offering provides ongoing
security support services for SteelWorks FedMobile
customers in order to remain STIG-compliant
over the life of their BlackBerry Enterprise Server
implementations. This program keeps our FedMobile
customers up to date with all of the latest DISA STIGs
necessary to stay in compliance. STIG360 includes
STIG update notification, telephone support, online customer portal for access to SteelWorks STIG
implementation guides, and software image upgrade/
replacement services.
Features
• Pro-active notification of STIG updates
• STIG updates for:
- Wireless Checklist
• Windows Server:
- NET - SQL
• STIG Implementation Guides
• Automated installation when available
• FedMobile Appliance software support
• Software image updates/replacements
• 8x5 telephone support
• Online support portal
STIG360 begins with pro-active notification when
a new STIG is available. SteelCloud’s specialized
support portal is available, on a 24-hour basis, where
you can access our STIG implementation guides,
developed as step-by-step tutorials for updating your
BES environment for the latest STIGs. These guides tell
you the differences between the previous and current
STIG(s) and will provide you with the steps, procedures
and system commands required to get compliant
with each new STIG. For questions, you can access
our online support knowledgebase or simply call our
support line where you will be connected to SteelCloud
experts knowledgeable in Microsoft Exchange, Active
Directory, BES, and each of the four STIGs required for a
DISA compliant BES environment.
Take the worry out of STIG implementation. SteelWorks
STIG360 was developed for DoD Information Assurance
personnel and BlackBerry Enterprise Server
administrators. We provide the information, tools, and
services needed to remain compliant with the latest
DISA mandated STIGs – with the least risk and at the
lowest cost.
SteelWorks STIG360TM is available through resellers
worldwide and various contracting vehicles.
For more information call 800.296.3866 or visit us at
www.steelcloud.com.
SteelCloud, Inc. • 20110 Ashbrook Place, Suite 270 • Ashburn, VA 20147 • 800.296.3866 • www.steelcloud.com
Complete Mobile
Risk Management
pre-configured for STIG compliance
Fixmo and SteelCloud® have formed a technology partnership to deliver Fixmo’s industry-leading Sentinel™
mobile risk management solution in a pre-configured STIG-compliant (Security Technical Implementation
Guidelines) SteelCloud SteelWorks® appliance.
Fixmo Sentinel
Mobile devices are an invaluable communications tool within government organizations. They also
expose the organization to the threat of malicious attacks, tampering and other mobile risks. Fixmo
Sentinel™ is a comprehensive end-to-end mobile risk management solution designed to mitigate risk
throughout an enterprise device’s lifecycle.
SteelCloud SteelWorks
All DoD organizations have a mandate to conform to certain Defense Information Security Agency
(DISA) STIGs. The SteelWorks appliance saves organizations one to two months of highly technical security
work configuring a STIG-compliant environment.
Fixmo Sentinel Features
SteelWorks Appliance Features
Fixmo Sentinel provides a secure end-to-end
mobile risk management solution designed to
mitigate risk throughout a mobile device’s
lifecycle:
SteelWorks provides the quickest way to
implement Fixmo Sentinel and is available as a
server appliance or VMware solution:
Device Assurance: Monitors device integrity
and takes action if the device leaves a known
trusted state.
Policy Compliance: Detects any changes to
mobile device policies and configurations.
Device Audit: Documents the organization’s
compliance with regulatory policies.
fixmo.com
Contact Fixmo to learn more about Fixmo Sentinel, a leading mobile risk
management solution for enterprise mobile devices: sales@fixmo.com.
Save Time & Money: Sentinel is pre-installed
and pre-configured on an industry leading
server appliance or VMware solution for plug
and play DoD installation in as little as 60 minutes.
Eliminates the risk of non-compliance: Start
Fixmo Sentinel on day one in a known STIGcompliant state.
Stay in compliance: With SteelCloud’s unique
STIG360 support program, it’s easy to keep
your Fixmo Sentinel system in STIG compliance at the least possible cost and effort.
steelcloud.com
Over 24 years, SteelCloud has won numerous awards for technical excellence
and customer satisfaction: info@steelcloud.com