Dell Latitude E4200 Setup guide

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Dell™ Latitude ON™
Setup Guide
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
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Notes
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude ON are trademarks of Dell Inc.;
Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries; Novell is the registered trademark of Novell Inc; OMAP is a
trademark of Texas Instruments.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
September 2009
Rev. A01
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Contents
1
About Your Dell Latitude ON
Features
. . . . . . . . . . .
5
. . . . . . . . . . . . . . . . . . . . . . . . . .
5
Regulatory Information
2
. . . . . . . . . . . . . . . . . .
Setting Up Your Dell Latitude ON
. . . . . . .
7
. . . . . . . . . . . . . .
7
Enabling Latitude ON
. . . . . . . . . . . . . . . . . . .
7
Activating Instant ON
. . . . . . . . . . . . . . . . . . .
7
Starting Latitude ON .
. . . . . . . . . . . . . . . . . . .
8
Installing the Latitude ON Card
. . . . . . . . . . . . . . . . .
8
. . . . . . . . . . . . . . . . . . . .
9
Configuring Latitude ON .
Exiting Latitude ON
3
6
Configuring the Network Settings .
. . . . .
11
Enabling the Wireless or Mobile Broadband
Network in the Latitude ON Mode . . . . . .
. . . . .
11
. . . . . . . . . . .
11
Connecting to a Wireless Network
Connecting to a Mobile Broadband Network .
. . . . .
. . .
14
. . . . .
14
Viewing Your Mobile Broadband Information
Disconnecting from a Mobile Broadband
Network . . . . . . . . . . . . . . . . . .
12
Contents
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Advanced Network Configuration .
. . . . . . . . . . .
Setting Up a Virtual Private Network
(VPN) Account . . . . . . . . . . . .
. . . . . . .
Modifying Your Wireless, Mobile Broadband,
or VPN Connections . . . . . . . . . . . . .
4
Setting Up Your Latitude ON E-mail .
14
15
. . . . . . .
15
Adding or Modifying Your E-mail Account
. . . . . . .
15
5
Latitude ON Desktop Icons
6
Specifications
7
Troubleshooting .
Contents
. . .
14
Configuring the Latitude ON E-mail Client
Contacting Dell .
4
. . .
14
. . . . . . . . . .
17
. . . . . . . . . . . . . . . . . . . .
19
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
21
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About Your Dell Latitude ON
1
Dell™ Latitude ON™ is a communication solution that is designed to
provide quick access to business-critical data. Latitude ON has the power,
efficiency, and flexibility of the Open Multimedia Application
Platform(OMAP™) processor along with the usability of a portable computer.
Latitude ON is currently available on the following Dell computers:
•
Dell Latitude™ Z600
•
Dell Latitude E4200
•
Dell Latitude E4300
NOTE: If you ordered the Latitude ON card along with your computer, the
Latitude ON card is pre-installed and activated.
Features
Quick Access — Allows you to access e-mail, contacts, calendar,
and web pages.
Internet Connection — Allows you to connect to the Internet through wireless
or optional mobile broadband card.
E-mail Accounts — Allows you to configure and access POP and
Microsoft® Exchange 2003 e-mail accounts along with IMAP and
Novell® group-wise e-mail accounts. You can also access web-based e-mail
clients through the web browser.
Security — Allows you to set up a Latitude ON specific password and you can
also clear the user data.
Enhanced Battery Life — Provides extended battery life as the
Latitude ON card has an efficient built-in OMAP processor.
Easy Upgrade — Allows you to upgrade the existing software for additional
security, VPN support encryption, and applications when they are available
using a flash utility.
About Your Dell Latitude ON
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Regulatory Information
For additional regulatory information, see the Regulatory Compliance
Homepage on www.dell.com at the following location:
www.dell.com/regulatory_compliance.
6
About Your Dell Latitude ON
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Setting Up Your Dell Latitude ON
2
Installing the Latitude ON Card
NOTE: If you ordered a Dell™ Latitude ON™ card along with your computer, the
Latitude ON card is pre-installed on your computer.
To install the Latitude ON card, see the Installing Your Dell Latitude ON Card
that shipped with your Latitude ON card.
NOTE: Latitude ON is already installed on the Dell Latitude Z600 computer.
Enabling Latitude ON
NOTE: If you ordered a Latitude ON card with your computer, the Latitude ON
feature is already enabled.
1 Turn on (or restart) your computer.
2 When the Dell logo appears, wait for the F2 prompt to appear and
press <F2> immediately. The BIOS screen appears.
3 Choose System Configuration Latitude ON.
4 Select the Enable Latitude ON check box.
5 Click Apply and click Exit to restart the computer.
Activating Instant ON
1 Turn on (or restart) your computer.
2 When the Dell logo appears, wait for the F2 prompt to appear and
press <F2> immediately. The BIOS screen appears.
3 Choose System Configuration Latitude ON.
4 Select the Enable Instant ON check box.
5 Click Apply and click Exit to restart the computer.
Setting Up Dell Latitude ON
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Starting Latitude ON
NOTE: When your computer is in the Latitude ON mode, you are no longer in the
Microsoft® Windows® operating system environment.
To start your computer in the Latitude ON mode, press the
Latitude ON button
.
NOTE: If the computer is turned off, it will boot to the Latitude ON mode. If the
computer is in the Microsoft Windows mode, the computer will hibernate and
switch to the Latitude ON mode.
Configuring Latitude ON
1 Start your computer in the Latitude ON mode (see "Starting Latitude ON"
on page 8).
2 On the Latitude ON welcome screen, click Next.
3 Select the language and click Next. The Keyboard Selection window
appears.
4 Select the keyboard type from the drop-down list and click Next.
A window appears prompting you to create a password.
5 Create a password and re-enter the password to confirm.
NOTE: The password must adhere to the criteria outlined on the screen.
If your password does not adhere to the required criteria or you enter
mismatched passwords, Latitude ON prompts you to enter the correct
password.
A window appears indicating that the setup process is complete and
prompts you to use the Network Manager. For more information,
see "Configuring the Network Settings" on page 11.
NOTE: Latitude ON allows you to configure the wireless connection during the
initial setup. You can configure the Mobile Broadband connection only after
completing the initial setup.
NOTE: Latitude ON prompts you to enter the password during every new session.
If you enter a wrong password three consecutive times, the computer shuts down.
Restart your computer in the Latitude ON mode and try again.
8
Setting Up Dell Latitude ON
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Exiting Latitude ON
To navigate from the Latitude ON mode to the Windows mode, press the
power button. The computer ends the current Latitude ON session and starts
your Windows session.
Instant On is Enabled
Instant On is Disabled
If you press the power button, the
Latitude ON session closes and the
Windows operating system will be
loaded. During this time, the Latitude
ON is not completely shut down and it
will be in the suspend mode.
If you press the power button, the
Latitude ON is shut down and the
Windows operating system will be
loaded.
NOTE: Running Latitude ON in the suspend mode will consume power. For more
information, see the Frequently Asked Questions available on the Dell Support
website at support.dell.com/manuals.
To exit from the Latitude ON mode and shut down the computer:
1 Click the
icon. The Settings Manager window appears.
2 Click Shut Down. A confirmation message appears.
3 Click Yes. The computer shuts down.
Setting Up Your Dell Latitude ON
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10
Setting Up Dell Latitude ON
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3
Configuring the Network Settings
Before you begin using your computer in the Latitude ON™ mode,
you must configure Latitude ON to connect to either a wireless network
or a mobile broadband network.
Enabling the Wireless or Mobile Broadband
Network in the Latitude ON Mode
Right-click the Network Manager
Latitude ON desktop.
icon on the upper right corner of the
Ensure that the Enable Networking check box is selected. For more
information on connecting to wireless or mobile broadband,
see "Connecting to a Wireless Network" on page 11 and "Connecting to a
Mobile Broadband Network" on page 12.
NOTE: You cannot enable both the wireless network and the mobile broadband
network at the same time.
Connecting to a Wireless Network
NOTE: To connect to a wireless network, ensure that the wireless network is
enabled on your computer (see "Enabling the Wireless or Mobile Broadband
Network in the Latitude ON Mode" on page 11).
1 Right-click the
icon and select both Enable Networking and
Enable Wireless check boxes.
After the wireless card is initialized, left-click the
icon to display
a list of available networks, their signal strengths, and their respective
security levels.
Configuring the Network Settings
11
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2 Select the wireless network to which you want to connect.
a
To connect to a non-broadcasting wireless network, click
Connect to Hidden Wireless Network.
The Connect to Hidden Wireless Network window appears.
b
Enter the name of the Hidden Network and select the type of
Wireless Security.
NOTE: Automatic selection of wireless security type does not work
for hidden network.
c
Click Connect to connect to the hidden network
3 Enter the wireless network's security information to connect to a protected
wireless network and click Connect.
NOTE: Contact your network administrator for assistance with connecting to
a secured wireless network.
NOTE: To connect to a non-broadcasting wireless network, select the
appropriate security type for the SSID and do not use the automatic selection.
After connecting to the hidden SSID for the first time, you must manually
connect to the hidden SSID for the second time before auto connecting to
hidden SSID works properly.
The Network Manager icon changes to the wireless signal strength
icon.
Connecting to a Mobile Broadband Network
NOTE: Your mobile broadband account must be activated and the mobile
broadband card must be registered and configured in Windows® before using it in
the Latitude ON mode.
NOTE: To activate 3G mobile broadband service on your computer,
visit dell.com/activate. Choose your service provider and the appropriate region.
NOTE: To connect to a mobile broadband network, ensure that the mobile
broadband network is enabled on your computer (see "Enabling the Wireless or
Mobile Broadband Network in the Latitude ON Mode" on page 11).
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Configuring the Network Settings
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1 Right-click the
icon and select both Enable Networking and Enable
Mobile Broadband check boxes.
WWAN signal strength bars are displayed next to the
broadband card is initialized by the Network Manager.
2 Left-click the
icon after the
icon.
The menu lists Auto Mobile Broadband GSM, CDMA, or 3G connections
depending on the mobile broadband card installed.
a
To access the Mobile Broadband Profile window, right-click the
icon and select Edit Connections. In the Mobile Broadband tab,
click Edit.
b
To connect to the Mobile Broadband network, click Auto Mobile
Broadband Connection.
The
c
icon is changed to
icon.
To connect using a 3G network, enter the Access Point Name,
Username, and Password in the Mobile Broadband Profile window.
3 To activate automatic connection to the Mobile Broadband network,
do the following:
icon, and select Edit Connections.
a
Right-click the
b
In the Mobile Broadband tab, click Edit.
c
Select the Connect Automatically check box in the
Auto Mobile Broadband profile.
NOTE: You can view the Connect Automatically check box by editing the
Mobile Broadband profile in the Network Manager.
NOTE: Activation of automatic connection to the network allows you to
change the settings.
If Auto Mobile Broadband connection does not work, you must edit the
Auto Mobile Broadband profile to the appropriate settings. Please consult
your Mobile Broadband provider for the settings.
NOTE: If you are using the AT&T GSM card (in the United States), enter
ISP.CINGULAR in the APN field to edit the Auto Mobile Broadband profile.
Configuring the Network Settings
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Viewing Your Mobile Broadband Information
1 Right-click the
icon.
2 Click Connection Information. The Mobile Broadband Information is
displayed.
You can also click the
Information.
icon to display the Mobile Broadband
Disconnecting from a Mobile Broadband Network
To disconnect from your mobile broadband network, click the
click Disconnect.
icon and
Advanced Network Configuration
Setting Up a Virtual Private Network (VPN) Account
1 Click the
icon.
2 Select VPN Connections Configure VPN.
3 Click Add and select a VPN connection type from the drop-down list.
4 Click Create. A new window appears.
5 Enter the required information and click Apply.
Modifying Your Wireless, Mobile Broadband, or VPN Connections
1 Right-click the
icon.
2 Click Edit Connections
3 In the Network Connections window, select the appropriate network
connection type.
4 Choose the network connection to modify and click Edit.
5 Modify the relevant information and click OK.
The connection settings are updated.
NOTE: If you are connected to the network when you are modifying the connection
settings, disable, and, re-enable network connection to allow changes to take
effect.
14
Configuring the Network Settings
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4
Setting Up Your Latitude ON E-mail
Before you begin sending or receiving e-mails in the Latitude ON™ mode,
you must configure the Latitude ON E-mail client using the Setup Assistant.
The Setup Assistant is launched automatically when configuring your
Latitude ON for the first time.
Configuring the Latitude ON E-mail Client
1 On the Latitude ON desktop, click the e-mail
icon.
Latitude ON launches the e-mail Setup Assistant.
2 Click Forward and enter the required information.
3 Follow the instructions on the screen to complete the e-mail setup.
Adding or Modifying Your E-mail Account
1 On the Latitude ON desktop, click the
window appears.
icon. The e-mail client
2 Click Edit Preferences. The Evolution Preferences window appears.
3 To add a new e-mail account, click Add and follow the instructions on
the screen.
4 To modify an existing e-mail account, select the e-mail account and click
Edit. Follow the instructions on the screen.
Setting Up Your Latitude ON E-mail
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Setting Up Your Latitude ON E-mail
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Latitude ON Desktop Icons
Icon
5
Description
E-mail
Allows you to:
• access the e-mail application
• send, receive, and delete e-mails
• receive e-mail notifications
• view e-mail attachments
NOTE: You cannot save or edit attachments.
Calendar
Allows you to:
• access the calendar within the e-mail
application
• create, update, or delete calendar events
• receive event notifications
• synchronize your calendar with a
Microsoft® Windows® supported
Exchange Server
Contacts
Allows you to:
• view address book
• manage contacts
Web Browser
Allows you to:
• browse the Internet
• bookmark web pages
• view .DOC, .XLS, .PPT, and .PDF files
NOTE: The web browser does not support
download or installation of plug-ins.
Mobile Radio
Displays the status of the mobile broadband
connection
Mobile Signal
Displays the strength of the mobile broadband
connection
Latitude ON Desktop Icons
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Icon (continued)
Wi-Fi Signal
Battery
Displays the strength of the Wi-Fi connection
Displays the status of the battery
Network Manager
Allows you to access the network settings
Latitude ON Help
Access additional help about Latitude ON
Settings Manager
Allows you to customize your Latitude ON
settings, such as power management, language,
sound alerts, and password. For more information,
click the
icon on the Latitude ON interface.
Volume
18
Description (continued)
Allows you to adjust volume
Latitude ON Desktop Icons
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6
Specifications
Processor
Processor type
Texas Instruments OMAP3430
Processor core frequency
600 MHz
Memory
Storage memory
512 MB NAND Flash
Operating memory
256 MB DDR
Power Consumption (Current)
Active mode
380 mA (maximum)
Suspend mode
75 mA (maximum)
Communication
Communication devices
• Wireless Local Area Network (LAN)
• Mobile Broadband network
Network
Compatibility
• IEEE 802.11b standard for wireless LAN
(DSSS/CCK)
• IEEE 802.11g standard for wireless LAN
(DSSS/CCK)
Operating channels
• IEEE 802.11b: 2.4 GHz; (Channels 1 to 11)
• IEEE 802.11g: 2.4 GHz; (Channels 1 to 11)
Power output (nominal)
• IEEE 802.11b: 13 dBm
• IEEE 802.11g: 13 dBm
Physical
Latitude ON™ card size
32.00 mm x 43.28 mm
Specifications
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Environmental
Temperature
Operating
0° to 75°C (32° to 167°F)
Storage
-40° to 80°C (40° to 176°F)
Relative Humidity
20
Operating
up to 95% (non-condensing)
Storage
up to 95% (non-condensing)
Specifications
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7
Troubleshooting
My computer does not turn on when I press the Latitude ON™ button.
1 Ensure that the Latitude ON card is installed and enabled in the
System Setup or BIOS (see "Enabling Latitude ON" on page 7).
2 If the Latitude ON card is not detected in the System Setup:
a
Disconnect the power cable and remove the battery from the
computer.
b
Re-seat the Latitude ON card. For more information,
see Installing Your Dell Latitude ON Card that shipped with your
Latitude ON card.
c
Ensure that all antennae are properly connected.
d
Install the battery and ensure that the AC adapter is connected.
e
Turn on the computer and check if the Latitude ON card is identified
in the System Setup.
3 If the Latitude ON card is still not detected, contact Dell
(see "Contacting Dell" on page 23).
The Scroll Lock Key flashes when I press the Latitude ON button.
Contact Dell (see "Contacting Dell" on page 23).
My computer does not scan for any available Wi-Fi networks.
To resolve this issue, perform the following steps:
1 Right-click the
icon.
2 Clear the Enable Networking check box to disable networking.
3 Wait for 10 seconds and select Enable Network check box.
The network manager restarts and scans for available Wi-Fi networks in
the area.
You can also restart the network manager by turning OFF and turning ON the
wireless switch on your computer.
Troubleshooting
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My computer cannot connect to hidden networks.
Ensure that the appropriate security level is selected for the hidden network.
Do not select automatic security level for a hidden network.
Keyboard shortcut keys like <SHIFT>+<HOME>, <SHIFT>+END> and function keys
like battery or <Num Lk> do not work.
Latitude ON does not support most of the function keys or keyboard
shortcuts.
Unable to access websites containing Japanese or Chinese fonts.
Currently, Latitude ON does not support double-byte characters such as
Japanese, Arabic, or Chinese. You may receive a browser error while browsing
sites that support these languages.
In the Latitude ON mode, a message appears prompting you to enter the PIN code
for GSM SIM, even if the PIN is not set for GSM SIM.
If you have not set the PIN for the GSM SIM card, choose the Cancel button
when Latitude On prompts you to enter the GSM PIN code. Latitude ON
ignores the PIN and resumes the connection process.
If you enter an invalid PIN, setup configures the mobile broadband profile
incorrectly and causes a connection error. You must delete the mobile
broadband profile with the invalid PIN and create a new profile.
22
Troubleshooting
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Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com, and verify your country or region in the
Choose A Country/Region drop-down menu at the bottom of the page.
2 Click Contact Us on the left side of the page, and select the appropriate
service or support link based on your need.
Troubleshooting
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24
Troubleshooting