Pride Mobility Go-Go Ultra X Owner`s manual

ULTRA X
*INFMANU3234*
SAFETY GUIDELINES
An authorized Pride Provider or qualified technician must perform the initial setup of this
scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
INTENDED USE
The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated
position that have the capability of operating a scooter.
Please fill out the following information for quick reference:
Pride Provider:___________________________________________________________________
Address:_________________________________________________________________________
Phone Number:___________________________
Purchase Date:____________________________ Serial Number:________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become necessary.
Any changes to our products may cause slight variations between the illustrations and explanations in
this manual and the product you have purchased. The latest/current version of this manual is available
on our website.
Copyright © 2012
Pride Mobility Products Corp.
INFMANU3234/Rev E/February 2012
CONTENTS
I.
INTRODUCTION .......................................................................................................................4
II.
SAFETY ........................................................................................................................................5
III. YOUR TRAVEL SCOOTER ...................................................................................................19
IV. BATTERIES AND CHARGING ..........................................................................................23
V.
OPERATION .............................................................................................................................28
VI. COMFORT ADJUSTMENTS ..............................................................................................30
VII. DISASSEMBLY AND ASSEMBLY ...................................................................................32
VIII. BASIC TROUBLESHOOTING ..........................................................................................34
IX. CARE AND MAINTENANCE ..............................................................................................36
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products (Pride). The product you have purchased combines state-of theart components with safety, comfort, and styling in mind. We are confident the design features will
provide you with the conveniences you expect during your daily activities. Understanding how to safely
operate and care for this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature
before attempting to operate this product for the first time. Your safety depends upon you, as well as your
provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional
assistance for setup or operation, please contact your authorized Pride Provider. Failure to follow the
instructions, warnings, and notes in this manual and those located on your Pride product can result
in personal injury or product damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
SHIPPING AND DELIVERY
Before using your Travel Scooter, make sure your delivery is complete as some components may be
individually packaged. If you do not receive a complete delivery, please contact your authorized Pride
Provider immediately. Where damage has occurred during transport, either to the packaging or content,
please contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new Travel Scooter, and about the service you received from your
authorized Pride Provider. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products, and new options that can increase your ability to use
and enjoy your Travel Scooter. Please feel free to contact us at the address below:
USA:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
info@pridemobility.com
1-800-424-8205
Canada:
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
1-888-570-1113
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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PRODUCT SAFETY SYMBOLS
The symbols below are used on the Travel Scooter to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
Read and follow the information in the owner’s manual.
Pinch/Crush points created during assembly.
EMI/RFI - This product has been tested and passed at an immunity level of 20 V/m.
Corrosive chemicals contained in battery.
Maximum weight capacity.
Unlocked and in freewheel mode.
Place unit on level ground and stand to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.
Locked and in drive mode.
Indicates electrical shock hazard.
Do not expose to heat sources such as open flame or sparks. Do not transport
batteries with flammable or combustible items.
Fully charge batteries before operating.
Remove key from an unattended Travel Scooter.
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II. SAFETY
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
Keep tools and other metal objects away from battery terminals. Contact with tools
can cause electrical shock.
Do not remove anti-tip wheels.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug
access.
Do not connect an extension cord to the AC/DC converter or the battery charger.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while
operating.
Keep your hands away from the tires when driving. Be aware that loose fitting
clothing can become caught in the drive tires.
Do not allow unsupervised children to play near the Travel Scooter while the
batteries are charging.
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Battery posts, terminals, and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
Do not place your Travel Scooter in freewheel mode while on an incline or decline.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and
new batteries. Always replace both batteries at the same time.
Explosive conditions exist!
Disposal and recycling—Contact your authorized Pride Provider for information on
proper disposal of your Pride product and its packaging.
Do not mix AGM and Gel-Cell batteries. Always use batteries of the same type and
chemistry.
Battery charger for indoor use only.
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II. SAFETY
Travel Scooter does not conform to ISO 7176-19 for transport of an occupied
Travel Scooter in a motor vehicle.
Contains sealed, non-spillable batteries that meet DOT CRF 173.159 (d), IATA
packing instructions 806, IATA provision A67 for safe transportation.
Manufactured in.
Indicates tie-down points on the scooter.
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GENERAL
MANDATORY! Do not operate your new Travel Scooter for the first time without
completely reading and understanding this owner’s manual.
Your Travel Scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride
provides an extensive variety of products to best fit the individual needs of the Travel Scooter user. Please
be aware that the final selection and purchasing decision regarding the type of Travel Scooter to be used
is the responsibility of the Travel Scooter user who is capable of making such a decision and his/her
healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the Travel Scooter to the user and has assisted the prescribing healthcare professional and/or the authorized
Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the Travel Scooter user will need
to practice operating the Travel Scooter in the presence of a trained attendant. A trained attendant can be
defined as a family member or care professional specially trained in assisting a Travel Scooter user in
various daily living activities.
As you begin using your Travel Scooter during daily activities, you will probably encounter situations in
which you will need some practice. Simply take your time and you will soon be in full and confident
control as you maneuver through doorways, on and off elevators, up and down ramps, and over moderate
terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed
to operating the Travel Scooter safely.
MODIFICATIONS
Pride has designed and engineered your Travel Scooter to provide maximum mobility and utility. A wide
range of accessories is available from Pride to further customize your scooter to better suit your needs and/
or preferences. However, under no circumstances should you modify, add, remove, or disable any feature,
part, or function of your Travel Scooter.
WARNING! Do not modify your Travel Scooter in any way not authorized by Pride. Do not
use accessories if they have not been tested or approved for Pride products.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your Travel Scooter by any of its removable
parts, including the armrests, seat, or shroud. Pride recommends use of only solid, nonremovable frame components such as Travel Scooter securement points or the front and
rear frame weldments to lift or move your Travel Scooter.
WARNING! Lifting the Travel Scooter should be accomplished with no fewer than three
people, one at the front and two at the rear of the unit.
PRE-RIDE SAFETY CHECK
Get to know the feel of your Travel Scooter and its capabilities. Pride recommends that you perform a
safety check before each use to make sure your Travel Scooter operates smoothly and safely.
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II. SAFETY
Perform the following inspections prior to using your Travel Scooter:
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated
on each tire if equiped with pneumatic tires.
Check all electrical connections. Make sure they are tight and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes.
Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
TIRE INFLATION
If your Travel Scooter is equipped with pneumatic tires, you should check or have the air pressure checked
at least once a week. Proper inflation pressures will prolong the life of your tires and help ensure the
smooth operation of your Travel Scooter.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated on each
tire be maintained in pneumatic tires at all times. Do not underinflate or overinflate your
tires. Low pressure may result in loss of control, and overinflated tires may burst. Failure
to maintain the psi/bar/kPa air pressure rating indicated on pneumatic tires at all times
may result in tire and/or wheel failure.
WARNING! Inflate your Travel Scooter tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate
them, resulting in a burst tire.
NOTE: If tires on your Travel Scooter list the psi raiting only, use the following conversion formulas
to find the bar or kPa rating: bar = psi x 0.06895, kPa = psi x 6.89476.
WEIGHT LIMITATIONS
Your Travel Scooter is rated for a maximum weight capacity. Refer to the specifications table for
information. Keep in mind that the maximum weight capacity includes the combined weight of the user
and any accessories mounted to the Travel Scooter.
MANDATORY! Stay within the specified weight capacity of your Travel Scooter.
Exceeding the weight capacity voids your warranty. Pride will not be held responsible for
injuries and/or property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your Travel Scooter. Carrying passengers on your
Travel Scooter may affect the center of gravity, resulting in a tip or a fall.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe
access. Some ramps may have turning switchbacks (180-degree turns) that require you to have good
cornering skills on your Travel Scooter.
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
Take wide swings with your Travel Scooter around any tight corners. If you do that, the Travel
Scooter’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung
up on any railing corners.
When driving down a ramp, keep the Travel Scooter’s speed adjustment set to the slowest speed setting
to ensure a safely controlled descent.
Avoid sudden stops and starts.
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II. SAFETY
When climbing an incline, try to keep your Travel Scooter moving. If you must stop, start up again slowly,
and then accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial
to the slowest setting and driving in the forward direction only. If your Travel Scooter starts to move down
the incline faster than you anticipated or desired, allow it to come to a complete stop by releasing the
throttle control lever. Then push the throttle control lever forward slightly to ensure a safely controlled
descent.
WARNING! When on any sort of an incline or decline, never place the Travel
Scooter in freewheel mode while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face
of the incline. Drive your Travel Scooter straight up the incline. This greatly
reduces the possibility of a tip or a fall. Always exercise extreme caution when
negotiating an incline.
WARNING! Do not drive your Travel Scooter across the side of an incline or
diagonally up or down an incline; do not stop, if possible, while driving up or down
an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,
areas covered with snow, ice, cut grass, or wet leaves).
WARNING! Even though your Travel Scooter is capable of climbing slopes greater
than those listed in the product specifications sheet, do not, under any
circumstances, exceed the incline guidelines or any other specifications. Doing
so could cause instability in your Travel Scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do
not necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made,
not designed specifically for Travel Scooters.
Tests were conducted with the Travel Scooter’s seat in the highest position and adjusted rearward on the
seat base to its farthest rearward position. Use the specification information as a guideline. Your Travel
Scooter’s ability to travel up inclines is affected by your weight, your Travel Scooter’s speed, your angle
of approach to the incline and your Travel Scooter setup.
WARNING! Any attempt to climb or descend a slope steeper than what is listed in the
product specifications may put your Travel Scooter in an unstable position and cause it
to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs. (6.8 kg). Never fill the
front or rear basket with contents exceeding 15 lbs. (6.8 kg).
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 1 and 2. This shifts the center of
gravity of you and your Travel Scooter toward the front of the Travel Scooter for improved stability.
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered Travel Scooter may “roll back” approximately 1 foot (30.5 cm) before the brake engages. If the
throttle control lever is released while moving in reverse, the powered Travel Scooter may “roll back”
approximately 3 feet (1 meter) before the brake engages.
Figure 1. Normal Driving Position
Figure 2. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility
of tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning),
uneven road surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction
(such as passing from a grassy area to a paved area – especially at high speed while turning), and abrupt
directional changes. High cornering speeds are not recommended. If you feel that you may tip over while
cornering, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your
Travel Scooter from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of
gravity. When using your Travel Scooter at higher speeds, do not corner sharply. This
greatly reduces the possibility of a tip or fall.
BRAKING INFORMATION
Your Travel Scooter is equipped with these powerful brake systems:
Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the
center/stop position.
Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or
when power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your Travel Scooter is designed to provide optimum stability under normal driving conditions—dry, level
surfaces composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times
when you will encounter other surface types. For this reason, your Travel Scooter is designed to perform
admirably on packed soil, grass, and gravel. Feel free to use your Travel Scooter safely on lawns and in
park areas.
Avoid driving on uneven terrain and/or soft surfaces.
Avoid tall grass that can become tangled in the running gear.
Avoid loosely packed gravel and sand.
Do not use your Travel Scooter in fresh or salt water.
Do not use your Travel Scooter at the edge of a stream, lake, or ocean.
If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! You should not operate your Travel Scooter on public streets and roadways.
Be aware that it may be difficult for traffic to see you when you are seated on your Travel
Scooter. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and
then proceed with extreme caution.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your Travel Scooter climb or descend an obstacle that
is inordinately high.
WARNING! Do not attempt to have your Travel Scooter proceed backward down any step,
curb, or other obstacle. This may cause the Travel Scooter to tip.
WARNING! Be sure your Travel Scooter is traveling perpendicular to any curb you may be
required to ascend or descend. See figures 3 and 4.
WARNING! Even though your Travel Scooter may be capable of handling greater
obstacles, Pride recommends that you do not attempt to negotiate a curb that has a
height greater than 2 in. (5 cm). Doing so could cause instability in your Travel Scooter.
CURB
CURB
Figure 3. Correct Curb Approach
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Figure 4. Incorrect Curb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your Travel Scooter to inclement weather conditions should be avoided whenever possible.
If suddenly caught up in rain, snow, severe cold or heat while operating your Travel Scooter, proceed to
shelter at the earliest opportunity. Thoroughly dry your Travel Scooter before storing, charging, or
operating your Travel Scooter.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy slippery
surfaces can have an adverse effect on the electrical system. Maintain and store your
Travel Scooter in a dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the Travel Scooter, possibly resulting in skin
irritation. Exercise caution when using your Travel Scooter in extremely hot or cold
conditions or when exposing your Travel Scooter to direct sunlight for prolonged periods
of time.
FREEWHEEL MODE
Your Travel Scooter is equipped with a manual freewheel lever that, when pushed forward, allows the
Travel Scooter to be pushed. For more information about how to place your Travel Scooter into and out
of freewheel mode, see III. “Your Travel Scooter.”
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
Disengage the drive motors only on a level surface.
Ensure the key is removed from the key switch.
Stand beside the Travel Scooter to engage or disengage freewheel mode. Never sit on
a Travel Scooter to do this.
After you have finished pushing your Travel Scooter, always return it to the drive mode
to lock the brakes.
An added feature built into the Travel Scooter is “push-too-fast” protection which safeguards the Travel
Scooter against gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
If the key is switched “off” while in freewheel mode, the Travel Scooter’s controller activates
regenerative braking when the Travel Scooter is pushed faster than a maximum threshold which has
been preprogrammed. In this case, the controller is acting as a speed governor.
If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any
speed. This prevents the Travel Scooter from gaining unwanted momentum should the manual
freewheel lever inadvertently be released while driving the Travel Scooter.
WARNING! Pride recommends that you do not disconnect the batteries when the Travel
Scooter is in freewheel mode as this may interfere with the function of the controller.
STAIRS AND ESCALATORS
Travel Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your Travel Scooter to negotiate steps or escalators.
DOORS
Determine if the door opens toward or away from you.
Use your hand to turn the knob or push the handle or push-bar.
Drive your Travel Scooter gently and slowly forward to push the door open. Or drive your Travel
Scooter gently and slowly backward to pull the door open.
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ELEVATORS
Modern elevators have a door edge safety mechanism that, when pushed, reopens the door(s).
If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge
or allow the rubber door edge to contact the Travel Scooter and the door will reopen.
Use care that pocketbooks, packages, or Travel Scooter accessories do not become caught in elevator
doors.
NOTE: If your Travel Scooter’s turning radius is greater than 60 in. (152.4 cm), it may be difficult to
maneuver in elevators and building entrances. Use caution when attempting to turn or maneuver your
Travel Scooter in small spaces, and avoid areas that might pose a problem.
LIFT SYSTEMS/ELEVATION PRODUCTS
If you will be traveling with your Travel Scooter, you may find it necessary to use a lift/elevation product
to aid in transportation. Pride recommends that you closely review the instructions, specifications, and
safety information set forth by the manufacturer of the lift/elevation product before using that product.
WARNING! Not all lift systems/elevation products are rated for use with an occupied
mobility device. Pride recommends that you do not remain seated in your Travel Scooter
when it is being used in connection with any type of lift system/elevation product unless:
That product is rated for occupied use by the manufacturer.
You are able to occupy your mobility device in strict conformity with the warnings,
instructions, specifications, and safety guidelines set forth by the manufacturer.
WARNING! Always turn off the power to the Travel Scooter when you are being
transferred via an elevation product. Failure to do so may result in accidental throttle
control lever contact, resulting in unintended movement and personal injury or product
damage.
BATTERIES
In addition to following the warnings below, be sure to comply with all other battery handling information.
MANDATORY! Battery posts, terminals, and related accessories contain lead
and lead compounds. Wear goggles and gloves while handling batteries and
wash hands after handling.
WARNING! Travel Scooter batteries are heavy. See specifications table. If you
are unable to lift that much weight, be sure to get help. Use proper lifting
techniques and avoid lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen
battery. Charging a frozen battery may result in damage to the battery.
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables
must be connected to positive (+) battery terminals/posts. BLACK (-) cables must
be connected to negative (-) battery terminals/posts. Protective caps should be
installed over all battery terminals. REPLACE cables immediately if damaged.
BATTERIES AND RECYCLING
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and contact your
local waste disposal agency or authorized Pride Provider for instructions on disposal and battery recycling,
which is our recommended course of action.
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MOTOR VEHICLE TRANSPORT
Pride recommends that you do not remain seated in your Travel Scooter while traveling in a motor vehicle.
The Travel Scooter should be stowed in the trunk of a car or in the back of a truck or van with the batteries
removed and/or properly secured. In addition, all removable Travel Scooter parts, including the armrests,
seat, and shroud should be removed and/or properly secured during motor vehicle transport.
WARNING! Although your Travel Scooter may be equipped with a positioning belt, this
belt is not designed to provide restraint during motor vehicle transport. Anyone
travelling in a motor vehicle should be properly secured in the motor vehicle seat with
safety belts fastened securely.
WARNING! Do not sit on your Travel Scooter while it is in a moving vehicle.
WARNING! Always be sure your Travel Scooter and its batteries are properly secured
when it is being transported. Batteries should be secured in an upright position, and
protective caps should be installed on the battery terminals. Batteries should not be
transported with any flammable or combustible items.
PREVENTING UNINTENDED MOVEMENT
WARNING! If you anticipate being seated in a stationary position for an extended period
of time, turn off the power. This will prevent unexpected motion from inadvertent throttle
control lever contact.
GETTING ONTO AND OFF OF YOUR TRAVEL SCOOTER
Getting onto and off of your Travel Scooter requires a good sense of balance. Please observe the following
safety tips when getting onto and off of your Travel Scooter:
Remove the key from the key switch.
Ensure that your Travel Scooter is not in freewheel mode. See III. “Your Travel Scooter.”
Ensure that the seat is securely in place.
Pivot the armrests up to make getting onto and off of the Travel Scooter easier.
WARNING! Position yourself as far back as possible in the Travel Scooter seat to prevent
the Travel Scooter from tipping.
WARNING! Avoid putting all of your weight on the Travel Scooter armrests and do not use
the armrests for weight bearing purposes, such as transfers. Such use may cause the
Travel Scooter to tip, resulting in a fall from the Travel Scooter and personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
Travel Scooter to tip.
REACHING AND BENDING
Avoid reaching or bending while driving your Travel Scooter. Bending forward creates the risk of
accidental throttle control lever contact. Bending to the side while seated creates the risk of tipping. It is
important to maintain a stable center of gravity and keep the Travel Scooter from tipping. Pride
recommends that the Travel Scooter user determine his/her personal limitations and practice bending and
reaching in the presence of a qualified attendant.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
Travel Scooter deck or from either side of the Travel Scooter. Movements such as these
may change your center of gravity and the weight distribution of the Travel Scooter and
cause your Travel Scooter to tip.
PROHIBITED! Keep your hands away from the tires when driving. Be aware that loose
fitting clothing can become caught in drive tires.
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POSITIONING BELTS
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for
determining your requirement for a positioning belt in order to operate your Travel Scooter safely.
WARNING! If you require a positioning belt to safely operate your Travel Scooter, make
sure it is fastened securely.
PRESCRIPTION DRUGS/PHYSICAL LIMITATIONS
The Travel Scooter user must exercise care and common sense when operating his/her Travel Scooter.
This includes awareness of safety issues when taking prescribed or over-the-counter drugs or when the
user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your Travel Scooter in a safe manner.
ALCOHOL/SMOKING
The Travel Scooter user must exercise care and common sense when operating his/her Travel Scooter.
This includes awareness of safety issues while under the influence of alcohol, or while smoking.
WARNING! Do not operate your Travel Scooter while you are under the influence of
alcohol, as this may impair your ability to operate the Travel Scooter in a safe manner.
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in
your Travel Scooter, although the Travel Scooter seat has passed the necessary testing
requirements for cigarette smoking. You must adhere to the following safety guidelines
if you decide to smoke cigarettes while seated in our Travel Scooter:
Do not leave lit cigarettes unattended.
Keep ashtrays a safe distance from the seat cushions.
Always make sure cigarettes are completely extinguished before disposal.
FLAMMABILITY PRECAUTIONS
WARNING! Even though the plastics used on your Travel Scooter have been tested and
have passed the applicable flammability standards, Pride recommends that you do not
expose your Travel Scooter to open flames.
WARNING! Replace worn or damaged upholstery immediately to reduce the risk of fire
hazard.
WARNING! Be aware that washing of upholstered items may reduce the resistance to
flammability of the fabric.
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ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency
waves can have an adverse effect on the performance of electrically-powered mobility
vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile
two-way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters,
wireless computer links, microwave signals, paging transmitters and medium-range mobile transceivers
used by emergency vehicles. In some cases, these waves can cause unintended movement or damage to
the control system. Every electrically-powered mobility vehicle has an immunity (or resistance) to EMI.
The higher the immunity level, the greater the protection against EMI. This product has been tested and
has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio
transmitters may cause unintended movement of your electrically-powered mobility
vehicle due to EMI. Exercise caution when using any of these items while operating your
mobility vehicle and avoid coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to the electrically-powered
mobility vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your
Travel Scooter in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance
of other electrical devices located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on www.pridemobility.com. If
unintended motion or brake release occurs, turn the Travel Scooter off as soon as it is safe to do so. Call
Pride at 800-424-8205 to report the incident.
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III. YOUR TRAVEL SCOOTER
TILLER CONSOLE
The tiller console houses all controls needed to drive your Travel Scooter, including the key switch,
throttle control lever, horn button, speed adjustment dial, and the battery condition meter. See figure 5.
PROHIBITED! Do not expose the tiller console to moisture. In the event that the tiller
console does become exposed to moisture, do not attempt to operate your Travel
Scooter until the tiller console has dried thoroughly.
BATTERY CONDITION METER
HORN
SPEED ADJUSTMENT DIAL
THROTTLE CONTROL LEVER
KEY (INSERTED INTO KEY SWITCH)
Figure 5. Tiller Console
Key Switch
Insert the key into the key switch and turn it clockwise to power up (turn on) your Travel Scooter.
Turn the key counterclockwise to power down (turn off) your Travel Scooter.
Although the key can be left in the key switch when the Travel Scooter is powered down, we recommend
removing it to prevent unauthorized use of your Travel Scooter.
WARNING! If the key is moved to the “off” position while your Travel Scooter is in motion,
the electronic brakes will engage and your Travel Scooter will come to an abrupt stop!
Throttle Control Lever
This lever allows you to control the forward speed and the reverse speed of your Travel Scooter up to the
maximum speed you preset with the speed adjustment dial.
Place your right hand on the right handgrip and your left hand on the left handgrip.
Use your right thumb to push the right side of the lever to disengage your Travel Scooter’s brakes and
move forward.
Release the lever and allow your Travel Scooter to come to a complete stop before pushing the other
side of the lever to move in reverse.
When the throttle is completely released, it automatically returns to the center “stop” position and
engages your Travel Scooter’s brakes.
Horn Button
This button activates a warning horn. Your Travel Scooter must be turned on for the horn to be operational.
Do not hesitate to use the warning horn when doing so may prevent accident or injury.
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III. YOUR TRAVEL SCOOTER
Speed Adjustment Dial
This dial allows you to preselect and limit your
Travel Scooter’s top speed.
The image of the tortoise represents the
slowest speed setting.
The image of the hare represents the fastest
speed setting.
Battery Condition Meter
When the key is fully inserted into the key
switch and turned to the “on” position, this
meter indicates approximate battery strength.
For further information on the battery condition
meter, see IV. “Batteries and Charging.”
MANUAL
FREEWHEEL
LEVER
MOTOR/
TRANSAXLE
ASSEMBLY
ANTI-TIP WHEELS
Figure 6. Rear Section
REAR SECTION
The manual freewheel lever, anti-tip wheels, and motor/transaxle assembly are located on the rear section
of your Travel Scooter. See figure 6.
WARNING! Before placing your Travel Scooter into or taking it out of freewheel mode,
remove the key from the key switch. Never sit on a Travel Scooter when it is in freewheel
mode. Never put a Travel Scooter in freewheel mode on any incline.
Manual Freewheel Lever
Whenever you need or want to push your Travel Scooter for short distances, you can put it in
freewheel mode.
1. Locate the manual freewheel lever at the top right of the rear section.
2. Push forward on the manual freewheel lever to disable the drive system and the brake system. You may
now push your Travel Scooter.
3. Push the manual freewheel lever backward to reengage the drive and the brake systems; this takes your
Travel Scooter out of freewheel mode.
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
Disengage the drive motors only on a level surface.
Ensure the key is removed from the key switch.
Stand to the side of the Travel Scooter to engage or disengage freewheel mode.
Never sit on a Travel Scooter to do this.
After you have finished pushing your Travel Scooter, always return it to the drive mode to
lock the brakes.
Anti-Tip Wheels
The anti-tip wheels are an integral and important safety feature of your Travel Scooter. They are bolted to
the frame at the rear of the Travel Scooter.
PROHIBITED! Do not remove the anti-tip wheels or modify your Travel Scooter in any way
that is not authorized by Pride.
WARNING! The anti-tip wheels may cause interference with the smooth transition of your
Travel Scooter when ascending or descending a curb. Contact your authorized Pride
Dealer for more information.
Motor/Transaxle Assembly
The motor/transaxle assembly is an electromechanical unit that converts electrical energy from your
Travel Scooter’s batteries into the controlled mechanical energy that drives the Travel Scooter’s wheels.
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Go-Go Ultra X
III. YOUR TRAVEL SCOOTER
BATTERY PACK
Your Travel Scooter is equipped with an innovative, easy to remove battery pack. A handle on the top of
the battery pack makes it easy to lift the pack off of the Travel Scooter with one hand. The battery pack
contains two batteries, the charger power cord receptacle, the main circuit breaker (reset button), and the
battery pack fuse. See figure 7.
BATTERY PACK HANDLE
BATTERY PACK
BATTERY PACK FUSE
CHARGER POWER
CORD RECEPTACLE
MAIN CIRCUIT BREAKER
(RESET BUTTON)
Figure 7. Battery Pack
Charger Power Cord Receptacle
The 3-pin end of the charger power cord plugs into this
receptacle.
Main Circuit Breaker (Reset Button)
When the voltage in your Travel Scooter’s batteries becomes
low or the Travel Scooter is heavily strained because of
excessive loads or steep inclines, the main circuit breaker
may trip to protect the motor and electronics from damage.
The main circuit breaker reset button pops out when the
breaker trips.
When the breaker trips, the entire electrical system of
your Travel Scooter shuts down.
Allow a minute or two for your Travel Scooter’s
electronics to “rest.”
Push in the reset button to reset the main circuit breaker.
If the main circuit breaker trips frequently, you may need
to charge your batteries more often. You may also need
to have your authorized Pride Provider perform a load
test on your Travel Scooter’s batteries.
If the main circuit breaker trips repeatedly, see your
authorized Pride Provider for service.
Figure 8. 3-amp Tiller Console Fuse
TILLER CONSOLE FUSE
The fuse located under the battery pack protects the tiller
console electronics. See figure 8. In the event any
component of the tiller console is not responding, check this
fuse. See VIII. “Basic Troubleshooting” for fuse
replacement instructions.
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III. YOUR TRAVEL SCOOTER
OFF-BOARD BATTERY CHARGER
The off-board battery charger, when plugged into the
charger power lead receptacle (located on the battery
pack) and a standard electrical outlet, charges the
Travel Scooter’s batteries. See figure 8A.
SECUREMENT POINTS
Always secure the Travel Scooter in a forward-facing
position in the vehicle. Attach the four tie-down
straps to the designated securement points. See
figures 9, 9A and 10. Tighten the straps to
sufficiently remove all slack. Never attach tie-downs
to adjustable, moving, or removable parts of the
Travel Scooter such as armrests, shrouds, and wheels.
These items should be removed. Position the anchor
points for the rear tie-down straps directly behind the
rear securement points on the Travel Scooter. The
front tie-down straps should anchor to floor points
that are spaced wider than the Travel Scooter to
provide increased lateral stability.
WARNING! Ensure Travel Scooters
are properly secured to the motor
vehicle during transport. Scooters
that are not properly secured can
become a hazard to the user and to
other vehicle passengers in the event
of a crash, sudden stopping, or
swerving, as the Travel Scooter
could tip or slide out of place.
PLUGS INTO BATTERY PACK
PLUGS INTO STANDARD
ELECTRICAL OUTLET
Figure 8A. Off-board Battery Charger
FRONT SECUREMENT POINTS
Figure 9. Front Securement Points (3-wheel)
REAR SECUREMENT POINTS
FRONT SECUREMENT POINTS
Figure 9A. Front Securement Points (4-wheel)
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Figure 10. Rear Securement Points
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Go-Go Ultra X
IV. BATTERIES AND CHARGING
Your Travel Scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and
maintenance free. They are recharged by the supplied off-board charging system.
Charge your Travel Scooter’s batteries for 8 to 14 hours prior to using it for the first time.
Keep the batteries fully charged to keep your Travel Scooter running smoothly.
READING YOUR BATTERY VOLTAGE
The battery condition meter on the tiller console indicates the approximate strength of your batteries using a color code. From right to left
on the meter, green indicates fully charged batteries, yellow a draining
charge, and red indicates that an immediate recharge is necessary. See
figure 11. To ensure the highest accuracy, the battery condition meter
should be checked while operating your Travel Scooter at full speed
on a dry, level surface.
CHARGING YOUR BATTERIES
NOTE: The battery pack can be charged on or off the Travel
Scooter.
Figure 11. Battery Condition Meter
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the Travel Scooter while
the batteries are charging. Pride recommends that you do not charge the batteries while
the Travel Scooter is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the manual
supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the
Travel Scooter and battery charger away from sources of ignition such as flames or
sparks and provide adequate ventilation when charging the batteries.
WARNING! You must recharge your scooter’s batteries with the supplied off-board
charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before each
use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger does
not appear to be working correctly, contact your authorized Pride Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to
insert objects through these slots.
WARNING! Be aware that the battery charger case may become hot during charging.
Avoid skin contact and do not place on surfaces that may be affected by heat.
WARNING! If your battery charger has not been tested and approved for outdoor use, then
do not expose it to adverse or extreme weather conditions. If the battery charger is
exposed to adverse or extreme weather conditions, then it must be allowed to adjust to
the difference in environmental conditions before use indoors. Refer to the manual
supplied with the battery charger for more information.
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IV. BATTERIES AND CHARGING
Follow these easy steps to charge your batteries
safely:
1. Position your Travel Scooter or battery pack close
to a standard electrical outlet. See figure 12.
2. Remove the key from the key switch.
3. Make certain that the manual freewheel lever is in
the drive (backward) position.
4. Plug the charger power cord into the charger
power cord receptacle on your Travel Scooter,
then into the electrical outlet. See figure 13. We
recommend that you charge the batteries for 8 to
14 hours.
Figure 12. Charging The Batteries (Battery Pack
Removed)
The LED lights on the charger indicate different
charger conditions at various times: charger power
on, charging in progress, and charging complete.
Refer to the operating instructions supplied with the
charger for a complete explanation of these
indicators.
5. When the batteries are fully charged, unplug the
charger power cord from the electrical outlet and
then from the charger power cord receptacle.
NOTE: There is a charger inhibit function on your
Travel Scooter. The Travel Scooter will not run and
the battery condition meter will not operate while the
batteries are charging (when pack is being charged
on the Travel Scooter).
PLUGS INTO STANDARD
ELECTRICAL OUTLET
PLUGS INTO BATTERY PACK
Figure 13. Off-board Battery Charger
FREQUENTLY ASKED QUESTIONS
How does the charger work?
When your Travel Scooter’s battery voltage is low, the charger works harder, sending more electrical
current to the batteries to bring up their charge. As the batteries approach a full charge, the charger sends
less and less electrical current. When the batteries are fully charged, the current sent from the charger is at
nearly zero amperage. Therefore, when the charger is plugged in, it maintains the charge on your Travel
Scooter’s batteries, but does not overcharge them. Refer to the manual supplied with the battery charger
for charging instructions.
What if my Travel Scooter’s batteries will not charge?
Ensure that the fuse on the battery pack is in working condition. See figure 7.
Ensure both ends of the charger power cord are inserted fully.
Can I use a different charger?
Chargers are selected precisely for particular applications and are especially matched to the type, size, and
chemical formulation of specific batteries. For the safest and most efficient charging of your Travel
Scooter’s batteries, we recommend use of the charger supplied as original equipment with your Pride
product only. Any charging method resulting in batteries being charged individually is especially
prohibited.
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Go-Go Ultra X
IV. BATTERIES AND CHARGING
How often must I charge the batteries?
Two major factors must be considered when deciding how often to charge your Travel Scooter’s batteries:
All day use on a daily basis.
Infrequent or sporadic use.
With these considerations in mind, you can determine how often and for how long you should charge your
Travel Scooter’s batteries. The battery charger was designed so that it will not overcharge your Travel
Scooter’s batteries. However, you may encounter some problems if you do not charge your batteries often
enough and if you do not charge them on a regular basis. Following the guidelines below will provide safe
and reliable battery operation and charging.
If you use your Travel Scooter daily, charge its batteries as soon as you finish using it for the day. Your
Travel Scooter will be ready each morning. We recommend that you charge your Travel Scooter’s
batteries for 8 to 14 hours after daily use.
If you use your Travel Scooter once a week or less, charge its batteries at least once a week for 12 to
14 hours at a time.
Keep your Travel Scooter’s batteries fully charged.
Avoid deeply discharging your Travel Scooter’s batteries.
How can I ensure maximum battery life?
Fully charged deep-cycle batteries provide reliable performance and extended battery life. Keep your
Travel Scooter’s batteries fully charged whenever possible. Protect your Travel Scooter and batteries from
extreme heat or cold. Batteries that are regularly and deeply discharged, infrequently charged, stored in
extreme temperatures, or stored without a full charge may be permanently damaged, causing unreliable
performance and limited service life.
How can I get maximum range or distance per charge?
Rarely will you have ideal driving conditions—smooth, flat, hard driving surfaces with no wind or curves.
Often, you will face hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind, all of
which affect the distance or running time per battery charge. Below are a few suggestions for obtaining
the maximum range per battery charge.
Always fully charge your Travel Scooter’s batteries prior to daily use.
Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each tire.
Plan your route ahead to avoid as many hills, cracked, broken, or soft surfaces as possible.
Limit your baggage weight to essential items.
Try to maintain an even speed while your Travel Scooter is in motion.
Avoid stop-and-go driving.
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IV. BATTERIES AND CHARGING
What type and size of battery should I use?
Your Travel Scooter requires two deep cycle batteries. We recommend only sealed, maintenance-free
types such as AGM or Gel-Cell. Do not use wet-cell batteries, which have removable caps. Refer to the
specifications table for size as batteries differ depending on manufacture.
WARNING! Corrosive chemicals are contained in batteries. Use only AGM or GelCell batteries to reduce the risk of leakage or explosive conditions.
NOTE: Sealed batteries are not serviceable. Do not remove the caps.
How do I change the batteries in my Travel Scooter?
MANDATORY! Battery posts, terminals, and related accessories contain lead
and lead compounds. Wear goggles and gloves when handling batteries and
wash hands after handling.
WARNING! Always use two batteries of the exact same type, chemistry, and
amp-hour (Ah) capacity. Refer to the specifications table in this manual and in
the manual supplied with the battery charger for recommended type and
capacities.
WARNING! Do not mix old and new batteries. Always replace both batteries at
the same time.
WARNING! Contact your Pride Provider if you have any questions regarding the
batteries in your Travel Scooter.
WARNING! Do not replace the batteries while the Travel Scooter is occupied.
WARNING! The batteries on your Travel Scooter should only be serviced or
replaced by an authorized Pride Provider or a qualified technician.
PROHIBITED! Keep tools and other metal objects away from battery terminals.
Contact with tools can cause electrical shock.
You may need the following to change your
batteries:
Metric/standard socket set and ratchet
Adjustable wrench
BATTERY CABLES
BATTERY TERMINALS
WARNING! Do not lift beyond your
physical
capability.
Ask
for
assistance when necessary while
disassembling or assembling your
scooter.
To change the batteries in your scooter:
1. Remove the battery pack from the Travel
Scooter.
2. Carefully turn the pack upside down.
3. Remove the eight (8) screws from the perimeter
of the battery pack.
4. Carefully turn the pack right side up and remove
the lid.
5. Disconnect the black (-) and red (+) battery
cables from the battery terminals on each battery.
See figure 14.
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Figure 14. Battery Replacement
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Go-Go Ultra X
IV. BATTERIES AND CHARGING
WARNING! Do not pull on electrical harness wires directly to detach them from the Travel
Scooter. Always grasp the connector itself when disconnecting the harness to prevent
wire damage.
6. Remove the old batteries.
7. Place the new batteries in the battery pack.
8. Connect the red battery cable to the positive (+) battery terminal on each battery.
9. Connect the black battery cable to the negative (-) battery terminal on each battery.
10. Position the lid back onto the battery pack ensuring all wires are inside the pack so they don’t become
pinched.
11. Carefully turn the pack upside down.
12. Reinstall all screws and tighten.
NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call
your authorized Pride Provider for instructions on disposal. Your authorized Pride Provider will also
have the necessary information on battery recycling, which is our recommended course of action.
Why do my new batteries seem weak?
Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickelcadmium batteries (nicads), and other common battery types. Deep-cycle batteries are specifically
designed to provide power, drain down their charge, and then accept a relatively quick recharge (8 to 14
hours).
We work closely with our battery manufacturer to provide batteries that best suit your Travel Scooter’s
specific electrical demands. Fresh batteries are shipped fully charged to our customers. During shipping,
the batteries may encounter temperature extremes that can influence their initial performance. Heat
diminishes the charge on the battery; cold slows the available power and extends the time needed to
recharge the battery.
It may take a few days for the temperature of your Travel Scooter’s batteries to stabilize and adjust to their
new room or ambient temperature. More importantly, it takes a few charging cycles (partial draining
followed by full recharging) to establish the critical chemical balance that is essential to a deep-cycle
battery’s peak performance and long life.
Follow these steps to properly break in your Travel Scooter’s new batteries for maximum efficiency
and service life.
1. Fully recharge any new battery prior to its initial use. This charging cycle brings the battery up to about
88% of its peak performance level.
2. Operate your new Travel Scooter in familiar and safe areas. Drive slowly at first, and do not travel too
far from your home or familiar surroundings until you have become accustomed to your Travel
Scooter’s controls and have properly broken in your Travel Scooter’s batteries.
3. Fully recharge the batteries. They should be at over 90% of their peak performance level.
4. Operate your Travel Scooter again.
5. Fully recharge the batteries again.
6. After four or five charging cycles, the batteries are able to receive a charge of 100% of their peak
performance level and are able to last for an extended period of time.
What about public transportation?
If you intend to use public transportation with your Travel Scooter, you must contact the transportation
provider in advance to determine their specific requirements.
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V. OPERATION
BEFORE GETTING ONTO YOUR TRAVEL SCOOTER
Have you fully charged the batteries? See IV. “Batteries and Charging.”
Is the manual freewheel lever in the drive (backward) position? Never leave the manual freewheel
lever in the forward position unless you are manually pushing your Travel Scooter.
Ensure the tiller lock knob is in the unlocked position. See VII. “Disassembly and Assembly.”
GETTING ONTO YOUR TRAVEL SCOOTER
1. Make certain that the key is removed from the key switch.
WARNING! Never attempt to get onto or off of your Travel Scooter without first removing
the key from the key switch. This will prevent the Travel Scooter from moving if
accidental throttle control lever contact is made.
2.
3.
4.
5.
6.
7.
8.
Stand at the side of your Travel Scooter.
Disengage the seat rotation lever and rotate the seat until it is facing you.
Make certain that the seat is secured in position.
Position yourself comfortably and securely in the seat.
Disengage the seat rotation lever and rotate the seat until you are facing forward.
Make certain that the seat is secured in position.
Make certain that your feet are safely on the floorboard.
PRE-RIDE ADJUSTMENTS AND CHECKS
Is the seat at the proper height? See VI. “Comfort Adjustments.”
Is the seat securely in place?
Is the tiller at a comfortable setting and locked securely in place? See VI. “Comfort Adjustments.”
Is the key fully inserted into the key switch and turned clockwise to the “on” position?
Does the Travel Scooter’s horn work properly?
Is your proposed path clear of people, pets, and obstacles?
Have you planned your route to avoid adverse terrain and as many inclines as possible?
OPERATING YOUR TRAVEL SCOOTER
WARNING! The following can adversely affect steering and stability while operating your
Travel Scooter:
Holding onto or attaching a leash to walk your pet.
Carrying passengers (including pets).
Hanging any article from the tiller.
Towing or being pushed by another motorized vehicle.
WARNING! Keep both hands on the tiller and your feet on the floorboard at all times while
operating your Travel Scooter. This driving position gives you the most control over your
vehicle.
Set the speed adjustment dial to your desired speed.
Press your thumb against the appropriate side of the throttle control lever.
The electromechanical disc park brake automatically disengages and the Travel Scooter accelerates
smoothly to the speed you preselected with the speed adjustment dial.
Pull on the left handgrip to steer your Travel Scooter to the left.
Pull on the right handgrip to steer your Travel Scooter to the right.
Move the tiller to the center position to drive straight ahead.
To stop, slowly release the throttle control lever. The electronic brakes will automatically engage when
your Travel Scooter comes to a stop.
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Go-Go Ultra X
V. OPERATION
NOTE: Your Travel Scooter’s reverse speed is slower than that of the forward speed you preset with the
speed adjustment dial.
GETTING OFF OF YOUR TRAVEL SCOOTER
1. Bring your Travel Scooter to a complete stop.
2. Remove the key from the key switch.
3. Disengage the seat rotation lever and rotate the seat until you are facing toward the side of your Travel
Scooter.
4. Make certain that the seat is secured in position.
5. Carefully and safely get out of the seat and stand to the side of your Travel Scooter.
6. You can leave the seat facing to the side to facilitate boarding your Travel Scooter next time.
POWER DOWN TIMER FEATURE
Your Travel Scooter is equipped with an energy saving automatic power down timer feature designed to
preserve your Travel Scooter’s battery life. If you mistakenly leave the key in the key switch and in the
“on” position but do not use your Travel Scooter for approximately 20 minutes, the Travel Scooter’s
controller shuts down automatically.
If the power down timer feature takes effect, perform the following steps to resume normal operation.
1. Remove the key from the key switch.
2. Reinsert the key and power up your Travel Scooter.
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VI. COMFORT ADJUSTMENTS
TILLER ANGLE ADJUSTMENT
TILLER ADJUSTMENT
KNOB
WARNING! Remove the key from the key
switch before adjusting the tiller or the seat.
Never attempt to adjust the tiller or the seat
while the Travel Scooter is in motion.
Your Travel Scooter is equipped with an adjustable pivoting
tiller.
1. While supporting the tiller, turn the tiller adjustment knob
counterclockwise to loosen the tiller. See figure 15.
2. Move the tiller to a comfortable position.
3. Turn the tiller adjustment knob clockwise to secure the
tiller in position.
Figure 15. Tiller Adjustment Knob
NOTE: In order to fully lower the tiller, you must first
remove the seat and battery pack. Remove the seat by pulling
it straight up and off of the Travel Scooter.
SEAT ROTATION ADJUSTMENT
The seat rotation lever, located on the right side of the seat
base, secures the seat into several positions.
1. Pull up on the seat rotation lever to disengage the seat. See
figure 16.
2. Rotate the seat to the desired position.
3. Release the lever to lock the seat into place.
ARMREST WIDTH ADJUSTMENT
The armrest width can be adjusted inward or outward.
1. Loosen the armrest adjustment knobs. See figure 16.
2. Use the attached ring to pull and remove the detent pins.
3. Slide the armrests in or out to the desired width.
4. Align the adjustment holes on the seat frame and armrest,
then reinsert the detent pin.
5. Tighten the armrest adjustment knobs.
NOTE: Pivot the armrests upward to aid in getting onto and
off of your Travel Scooter.
SEAT HEIGHT ADJUSTMENT
The seat can be repositioned to different heights. See figure 17.
1. Remove the seat and battery pack from your Travel
Scooter.
2. Use the attached ring to pull and remove the detent pin
from the lower seat post.
3. Raise or lower the upper seat post to the desired seat
height.
4. While holding the upper seat post at that height, align the
adjustment holes of the upper and lower seat post.
5. Fully insert the detent pin.
6. Replace the battery pack and seat.
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SEAT ROTATION
LEVER
DETENT PINS
ARMREST ADJUSTMENT KNOBS
Figure 16. Seat Adjustment
UPPER
SEAT POST
LOWER SEAT
POST
DETENT
PIN
Figure 17. Seat Height Adjustment
Go-Go Ultra X
VI. COMFORT ADJUSTMENTS
POSITIONING BELT (OPTIONAL)
Your scooter seat may be equipped with an auto-type positioning belt that can be adjusted for operator
comfort. See figure 19. The positioning belt is designed to help support the operator so that he or she does
not slide down or forward in the seat. The positioning belt is not designed for use as a restraining device.
To install the positioning belt (if required):
1. Remove the seat from your scooter.
2. Place the seat upside down so that you can see the bottom of the seat base. See figure 18.
3. Use a wrench to remove the two back bolts on the outermost part of the rear seat.
4. Insert the bolt through the appropriate ends of the positioning belt and then reinstall the bolts and belt
back into the seat bottom.
5. Tighten the bolts.
To adjust the positioning belt for operator comfort:
1. Insert the metal tab on the right side of the belt into the plastic housing on the opposite strap until you
hear a “click.” See figure 19.
2. Pull the strap on the right side of the belt until it is secure, but not so tight as to cause discomfort.
To release the positioning belt:
1. Press the push button mechanism on the plastic housing.
MANDATORY! Make sure the positioning belt is properly secured to the scooter and is
adjusted for operator comfort before each use.
MANDATORY! Inspect the positioning belt for loose or damaged parts before each use of
the scooter. If you discover a problem, contact your authorized Pride Provider for
maintenance and repair.
Figure 19. Positioning Belt
Figure 18. Seat Height Adjustment
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VII. DISASSEMBLY AND ASSEMBLY
DISASSEMBLY
You can disassemble the Travel Scooter into five
pieces: the seat, the front section, the rear section,
the basket, and the battery pack. See figure 20.
No tools are required to disassemble or assemble
your Travel Scooter. Always disassemble or
assemble your Travel Scooter on a level, dry
surface with sufficient room for you to work and
move around—about 5 feet (1.5 meters) in all
directions. Remember that some Travel Scooter
components are heavy and you may need
assistance when lifting them.
WARNING! Do not lift weight
beyond your physical capability.
Ask
for
assistance
when
necessary while disassembling
or
assembling
your
Travel
Scooter.
SEAT
BASKET
REAR SECTION
FRONT SECTION
BATTERY
PACK
Figure 20. Disassembled Travel Scooter
1. Lock the tiller in the straight ahead position by pushing the tiller lock knob in and turning it clockwise
90°. See figure 21. The front wheel must face forward in order to lock the tiller.
2. Remove the seat by lifting it straight up and off of the Travel Scooter. If you encounter resistance when
removing the seat, disengage the seat rotation lever and swivel the seat back and forth while lifting up
on the seat.
3. Remove the battery pack from the Travel Scooter.
UNLOCKED
POSITION
LOCKED
POSITION
Figure 21. Tiller Lock Knob (Locked)
Figure 21A. Tiller Lock Knob (Unlocked)
Frame Separation
1. Lower the tiller and tighten the tiller adjustment knob.
2. Lift up on the frame release lever until the frame hooks are no longer resting on the lower frame tube.
See figure 22.
3. Slowly separate the two sections of the Travel Scooter. See figure 22.
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VII. DISASSEMBLY AND ASSEMBLY
ASSEMBLY
NOTE: Before attempting assembly, tilt the rear half of the Travel Scooter slightly back on the anti-tip
wheels as show in figure 20.
1. Use the frame release lever to lift the front section as you align the frame hooks of the front section
with the lower frame tube of the rear section. See figure 22.
2. Once the frame hooks are over the lower frame tube, lower the front section completely. This will
engage the frame lock-up.
3. Raise the tiller and fully tighten the tiller adjustment knob.
4. Reinstall the battery pack.
5. Reinstall the seat and rotate it until it locks into place.
6. Unlock the front wheel by turning the tiller lock knob 90° counterclockwise. See figure 21A.
WARNING! After assembly, make absolutely certain the tiller lock knob is in the unlocked
position before riding your Travel Scooter.
FRAME RELEASE LEVER
FRAME HOOK
LOWER FRAME TUBE
Figure 22. Frame Separation
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VIII. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the
problems that may arise can usually be solved with a bit of thought and common sense. Many of these
problems occur because the batteries are not fully charged or because the batteries are worn down and can
no longer hold a charge.
DIAGNOSTIC BEEP CODES
The diagnostic beep codes for your Travel Scooter are designed to help you perform basic troubleshooting
quickly and easily. A diagnostic beep code will sound in the event one of the conditions listed below
develops.
NOTE: Your Travel Scooter will not run unless the beep code condition is resolved and the Travel
Scooter has been turned off, then turned back on.
BEEP CODE
CONDITION
SOLUTION
Battery charge is low.
Charge batteries as soon as possible.
Battery charge is too low.
Charge batteries.
The Travel Scooter's battery voltage
is too high to operate the Travel
Scooter, or the charger is still connected to the off-board charger port.
Unplug charger and/or turn key off,
then back on again.
Current limit time out.
Turn the Travel Scooter off for a
few minutes, then turn your Travel
Scooter back on.
The manual freewheel lever is in the
(forward) freewheel position.
Remove the key from the key
switch, then push the manual freewheel lever to the drive (backward)
position and restart your Travel
Scooter.
Throttle control lever not at center
position at start up.
Return the throttle control lever to
center position, turn Travel Scooter
off then back on.
Speed pot error.
Call your authorized Pride Provider
for assistance.
(8)
Motor volts error.
Call your authorized Pride Provider
for assistance.
(9)
Other internal errors.
Call your authorized Pride Provider
for assistance.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
What if all the systems on my Travel Scooter seem to be “dead”?
Make certain that the key is in the “on” position.
Check that the batteries are fully charged. See IV. “Batteries and Charging.”
Push in the main circuit breaker reset button. See III. “Your Travel Scooter.”
Make certain that the battery pack is seated properly.
Be sure the power down timer feature has not been activated. See V. “Operation.”
Check the tiller console fuse located under the battery pack.
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VIII. BASIC TROUBLESHOOTING
To check a fuse:
1. Remove the fuse by pulling it out of its slot.
2. Examine the fuse to be sure it is blown.
See figures 23 and 24.
3. Insert a new fuse of the proper rating.
WARNING! The replacement fuse
must exactly match the rating of the
old fuse. Failure to use properly
rated fuses may cause damage to
the electrical system.
Figure 23. Working Fuse
Figure 24. Blown Fuse
(Replace)
What if the Travel Scooter’s batteries won’t charge?
Check the fuse located on the battery pack. Replace if necessary.
During the charging process, if the charger LEDs never indicate a full charge, check the fuse located
on the battery pack. Replace if necessary.
Ensure both ends of the charger power cord are inserted fully.
If the battery pack fuse continually blows, contact your authorized Pride Provider for service.
What if my Travel Scooter does not move when I press the throttle control lever?
When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the
motor/transaxle assembly is cut.
Pull back on the manual freewheel lever, turn the Travel Scooter off, and then back on to return to
normal operation.
What if the main circuit breaker repeatedly trips?
If the main circuit breaker trips repeatedly, see your authorized Pride Provider for service.
Charge the Travel Scooter’s batteries more frequently. See IV. “Batteries and Charging.”
If the problem continues, have both of your Travel Scooter’s batteries load tested by your authorized
Pride Provider.
You may also perform the load test yourself. Battery load testers are available at most automotive parts
stores.
Follow the directions supplied with the load tester.
See IV. “Batteries and Charging” or “Product Specifications Sheet” for information about your Travel
Scooter’s battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press
the throttle control lever?
Fully charge your Travel Scooter’s batteries. See IV. “Batteries and Charging.”
Have your authorized Pride Provider load test each battery.
Or, see the previous troubleshooting question for load testing the batteries yourself.
If you experience any problems with your Travel Scooter that you are not able to solve, immediately
contact your authorized Pride Provider for information, maintenance, and service.
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35
IX. CARE AND MAINTENANCE
Your Travel Scooter requires a minimal amount of care and maintenance. If you do not feel confident in
your ability to perform the maintenance listed below, you may schedule inspection and maintenance at
your authorized Pride Provider. The following areas require periodic inspection and/or care and
maintenance.
TIRE PRESSURE
If equipped with pneumatic tires, always maintain the psi/bar/kPa air pressure indicated on each tire.
WARNING! It is important that the psi/bar/kPa air pressure indicated on each tire be
maintained in pneumatic tires at all times. Do not underinflate or overinflate your tires.
Low pressure may result in loss of control, and overinflated tires may burst. Failure to
maintain the psi/bar/kPa air pressure indicated on pneumatic tires at all times may result
in tire and/or wheel failure.
Regularly inspect your Travel Scooter’s tires for signs of wear.
WHEEL REPLACEMENT
If your Travel Scooter is equipped with pneumatic tires and you have a flat tire, you can have the tube
replaced. If your Travel Scooter is equipped with a solid tire insert, either the solid insert or the entire
wheel must be replaced depending on model. Contact your authorized Pride Provider for information
regarding replacement wheels for your Travel Scooter.
WARNING! Wheels on your Travel Scooter should only be serviced/replaced by a qualified
technician.
WARNING! Be sure that the key is removed from the key switch and the Travel Scooter
is not in freewheel mode before performing this procedure.
WARNING! When changing a tire, remove only the center lug nut, then remove the wheel.
If any further disassembly is required, deflate the tire completely or it may explode.
Follow these easy steps for a quick and safe repair for
solid tires:
1. Remove the key from the key switch and ensure your
Travel Scooter is not in freewheel mode.
2. Elevate the side of the Travel Scooter of which you are
removing the tire. Place wooden blocks under the frame
to elevate the Travel Scooter.
3. Remove the drive wheel nut and washer from the axle.
See figure 25.
4. Pull the wheel off the axle.
5. Slide the new wheel onto the axle. Make sure that the
axle key is in the axle slot.
AXLE KEY
DRIVE WHEEL
WASHER
DRIVE
WHEEL
NUT
AXLE SLOT
Figure 25. Wheel Replacement
WARNING! Failure to ensure that the axle
key is properly installed into the axle slot
when mounting the wheel can result in
electronic brake failure, personal injury,
and/or product damage.
6. Reinstall the drive wheel nut and washer onto the axle and tighten.
WARNING! Make sure that both the nut and washer are reinstalled and tightened properly.
7. Remove the block from beneath the Travel Scooter.
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IX. CARE AND MAINTENANCE
EXTERIOR SURFACES
Bumpers, tires, and trim can benefit from an occasional application of a rubber or vinyl conditioner.
WARNING! Do not use a rubber or vinyl conditioner on the Travel Scooter’s vinyl seat or
tire tread. They will become dangerously slippery.
CLEANING AND DISINFECTION
Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your Travel
Scooter. Avoid using products that may scratch the surface of your Travel Scooter.
If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for
use on your product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or
cleaning agent before applying it to your product. Failure to comply may result in skin
irritation or premature deterioration of upholstery and/or Travel Scooter finishes.
BATTERY TERMINAL CONNECTIONS
Make certain that the terminal connections remain tight and are not corroded.
WIRING HARNESSES
Regularly check all wiring connections.
Regularly check all wiring insulation, including the charger power cord, for wear or damage.
Have your authorized Pride Provider repair or replace any damaged connector, connection, or
insulation that you find before using your Travel Scooter again.
PROHIBITED! Even though the Travel Scooter has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away from
sources of dampness, including direct exposure to water or bodily fluids and
incontinence. Check electrical components frequently for signs of corrosion and replace
as necessary.
ABS PLASTIC SHROUDS
The shroud pieces are formed from durable ABS plastic and are coated with an advanced formula urethane
paint. A light application of car wax will help the shrouds retain their high gloss.
AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY
These items are all prelubricated, sealed, and require no subsequent lubrication.
MOTOR BRUSHES
The motor brushes are housed inside of the motor/transaxle assembly. They should be inspected periodically for wear by your authorized Pride Provider.
CONSOLE, CHARGER, AND REAR ELECTRONICS
Keep these areas free of moisture.
Allow these areas to dry thoroughly if they have been exposed to moisture before operating your
Travel Scooter again.
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37
IX. CARE AND MAINTENANCE
NYLON LOCK NUT REPLACEMENT
Any nylon insert lock nut removed during the periodic maintenance, assembly, or disassembly of the
Travel Scooter must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may
cause damage to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock nuts are
available at local hardware stores or through your authorized Pride Provider.
STORING YOUR TRAVEL SCOOTER
If you plan on not using your Travel Scooter for an extended period of time, it is best to:
1. Fully charge its batteries prior to storage.
2. Remove the battery pack from the Travel Scooter.
3. Store your Travel Scooter in a warm, dry environment.
4. Avoid storing your Travel Scooter where it will be exposed to temperature extremes.
WARNING! Always protect batteries from freezing temperatures and never charge a
frozen battery. Charging a frozen battery can result in damage to the battery.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures,
or stored without a full charge may be permanently damaged, causing unreliable performance and limited
service life. It is recommended that you charge the Travel Scooter batteries periodically throughout
periods of prolonged storage to ensure proper performance.
For prolonged storage, you may wish to place several boards under the frame of your Travel Scooter to
raise it off of the ground. This takes the weight off the tires and reduces the possibility of flat spots
developing on the areas of the tires contacting the ground.
DISPOSAL OF YOUR SCOOTER
Your Travel Scooter must be disposed of according to applicable local and national statutory regulations.
Contact your local waste disposal agency or authorized Pride Provider for information on proper disposal
of packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone and
polyurethane materials.
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NOTES
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39
NOTES
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NOTES
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41
NOTES
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SAFETY GUIDELINES
An authorized Pride Provider or qualified technician must perform the initial setup of this
scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
INTENDED USE
The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated
position that have the capability of operating a scooter.
Please fill out the following information for quick reference:
Pride Provider:___________________________________________________________________
Address:_________________________________________________________________________
Phone Number:___________________________
Purchase Date:____________________________ Serial Number:________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become necessary.
Any changes to our products may cause slight variations between the illustrations and explanations in
this manual and the product you have purchased. The latest/current version of this manual is available
on our website.
Copyright © 2012
Pride Mobility Products Corp.
INFMANU3234/Rev E/February 2012
ULTRA X
*INFMANU3234*