Mitsubishi Electric CP9500DW-S System information

Kioskgifts version 1.1
Operator manual
Revision 1.1
CONTENTS
1.1
DESCRIPTION .................................................................................................................. 8
1.2
MAIN SERVICES .............................................................................................................. 8
1.3
IMAGE RETOUCHING FUNCTIONS ............................................................................... 9
1.4
KIOSK MODELS ............................................................................................................... 9
1.5
SYSTEM USERS ............................................................................................................ 10
1.6
TERMINOLOGY .............................................................................................................. 10
1.7
MODES OF OPERATION ............................................................................................... 11
1.7.1
Stand-alone mode................................................................................................ 11
1.7.2
Order Terminal (OT) mode .................................................................................. 11
1.7.3
Combined mode ................................................................................................... 11
1.7.4
Kiosk Isle mode .................................................................................................... 11
2.1
LANGUAGE SELECTION FOR SET-UP AND INPUT PERIPHERALS ......................... 13
2.2
CONNECTIVITY – I: NETWORK SETTINGS ................................................................. 13
2.3
CONNECTIVITY – II: MODE OF OPERATION .............................................................. 14
2.4
CONNECTIVITY – III: PRODUCTION MACHINE .......................................................... 15
2.5
CONNECTIVITY – IV: CENTRALISING CONFIGURATION .......................................... 16
2.6
SYSTEM INFORMATION – I: MACHINE NAME AND 'ALIAS' ....................................... 16
2.7
SYSTEM INFORMATION – II: TIME, DATE AND REGIONAL SETTINGS ................... 17
2.8
SYSTEM INFORMATION – III: STORE DETAILS ......................................................... 18
2.9
DELIVERY INSTRUCTIONS .......................................................................................... 18
2.10
FORMAT FILTER ............................................................................................................ 19
2.11
REGISTER ...................................................................................................................... 20
2.12
CONFIGURATION AND FINISHING .............................................................................. 20
4.1
GENERAL SETTINGS .................................................................................................... 25
4.1.1
Store details ......................................................................................................... 25
4.1.2
General parameters ............................................................................................. 26
4.1.3
Languages ........................................................................................................... 27
4.1.4
Devices ................................................................................................................ 28
4.1.5
Users .................................................................................................................... 34
4.1.6
Additional taxes .................................................................................................... 35
5.1
SCREEN SAVER ............................................................................................................ 36
5.2
MAIN SCREEN ............................................................................................................... 36
5.3
TERMS AND CONDITIONS ........................................................................................... 39
5.4
CHOOSING THE PHOTO SOURCE .............................................................................. 40
5.4.1
Specific flow for photographs obtained from social networks. ............................. 40
5.5
PHOTO LOADING OPTIONS ......................................................................................... 43
5.6
SERVICE PROCESSING ............................................................................................... 45
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5.7
IMAGE RETOUCHING ................................................................................................... 45
5.7.1
Red eye reduction ................................................................................................ 46
5.7.2
Brightness and contrast ....................................................................................... 47
5.7.3
Sepia and black & white....................................................................................... 48
5.7.4
Automatic level ..................................................................................................... 49
5.7.5
Zoom and Crop. ................................................................................................... 49
5.8
ORDER SUMMARY ........................................................................................................ 50
5.9
CUSTOMER QUESTIONS ............................................................................................. 51
5.10
ORDER VALIDATION ..................................................................................................... 51
5.11
ORDER PRODUCTION .................................................................................................. 52
5.12
REMOVING THE DEVICE .............................................................................................. 53
5.13
GOODBYE MESSAGE ................................................................................................... 54
6.1
„PRINTS‟ SERVICE ......................................................................................................... 55
6.1.1
„Prints‟ service: work flow ..................................................................................... 56
6.1.2
„Prints‟ service administration: product creation .................................................. 60
6.1.3
„Prints‟ service administration: editing prices ....................................................... 65
6.2
INSTANT PHOTO ALBUM.............................................................................................. 67
6.2.1
Instant Photo Album service: work flow ............................................................... 68
6.2.2
Instant Photo Album service administration: initial steps ..................................... 78
6.2.3
Instant Photo Album service administration......................................................... 81
6.2.4
Instant Photo Album theme management ........................................................... 84
6.3
„CALENDARS‟ SERVICE ................................................................................................ 86
6.3.1
Calendars: work flow ............................................................................................ 86
6.3.2
„Calendars‟ service administration: product creation ........................................... 90
6.3.3
„Calendars‟ service administration: editing prices ................................................ 91
6.3.4
„Calendars‟ service administration: Settings ........................................................ 91
6.4
EASYGIFTS ALBUM ....................................................................................................... 92
6.4.1
EasyGifts Album Servicework flow ...................................................................... 93
6.4.2
Create an EasyGifts Album in 6 steps. ................................................................ 94
6.4.3
'EasyGifts Album' service administration ........................................................... 103
6.4.4
Managing EasyGifts Album themes ................................................................... 108
6.5
DVD/CD BURNING ....................................................................................................... 110
6.5.1
DVD/CD burning: work flow ............................................................................... 110
6.5.2
„DVD/CD burning‟ service administration: product creation ............................... 111
6.5.3
„DVD/CD burning‟ service administration: editing prices ................................... 111
6.6
FRAMES AND GREETINGS CARDS ........................................................................... 112
6.6.1
Frames and greetings cards: work flow ............................................................. 112
6.6.2
„Frames and Greetings‟ service administration: product creation...................... 114
6.6.3
„Frames and Greetings‟ service administration: editing prices .......................... 114
6.6.4
„Frames and Greetings‟ service administration: Settings .................................. 114
6.7
COMPOSITIONS .......................................................................................................... 116
6.7.1
Compositions: work flow .................................................................................... 116
6.7.2
„Compositions‟ service administration: product creation .................................... 117
6.7.3
„Compositions‟ service administration: editing prices ........................................ 117
6.8
COLLAGE ..................................................................................................................... 118
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6.8.1
6.8.2
6.8.3
6.8.4
6.9
Collage: work flow .............................................................................................. 118
„Collage‟ service administration: product creation ............................................. 120
„Collage‟ service administration: editing prices .................................................. 120
„Collage‟ service administration: Settings .......................................................... 121
MOSAIC POSTER ........................................................................................................ 122
6.9.1
Mosaic poster: work flow.................................................................................... 122
6.9.2
„Mosaic Poster‟ service administration: product creation ................................... 123
6.9.3
„Mosaic Poster‟ service administration: editing prices ....................................... 123
6.9.4
„Mosaic Poster‟ service administration: Settings ............................................... 123
6.10 „KIOSKGIFTS ONLINE‟ SERVICE ................................................................................ 125
6.10.1 „Kioskgifts online‟ service: work flow .................................................................. 125
6.10.2 „Kioskgifts online‟ service administration: product creation and price editing .... 127
6.10.3 When an order is not possible in the „Kioskgifts online‟ service: error codes .... 128
6.11 „PENDING ORDERS‟ SERVICE ................................................................................... 130
6.11.1 „Pending orders‟ service: work flow ................................................................... 130
6.11.2 'Pending orders' service administration: general settings. ................................. 132
6.12 CUSTOMISED PRODUCTS ......................................................................................... 133
6.12.1 Customised Service: work flow .......................................................................... 134
6.12.2 'Customised' service administration: Gifts management tool. ........................... 136
7.1
INTRODUCTION ........................................................................................................... 142
7.2
PHOTO ID PHOTOGRAPHS ........................................................................................ 142
7.2.1
„Photo ID‟ photographs workflow ....................................................................... 143
7.2.2
„Photo ID‟ service administration: product creation ........................................... 144
7.2.3
„Photo ID‟ service administration: editing prices ................................................ 144
7.2.4
„Photo ID‟ service administration: general settings. ........................................... 144
8.1
TO REGISTER AND OBTAIN AN ACTIVATION KEY .................................................. 146
5
ANNEX - Dispatcher
ANNEX - Monitor
ANNEX - PrintServer
ANNEX - CD Burning
ANNEX - DPSLab
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1 Introduction
1.1
Description
Kioskgifts is the latest generation of MITSUBISHI ELECTRIC photo kiosks, offering a wide
variety of digital image printing services. MITSUBISHI ELECTRIC's printing technology
means its kiosks are fast, versatile and high quality.
Kioskgifts is a reliable, user-friendly system that is directly operated by the customer. The
customer can order and receive the products while he or she waits when the unit is
configured in stand-alone mode, although there are multiple settings and set-up options. The
system also enables several Kioskgifts terminals to be connected to one or more main
printing systems installed in the store or in remote labs.
The Kioskgifts applications use state-of-the-art screen presentation and interaction
technologies, so the user finds the experience dynamic and easy to manage.
The customer‟s images can be read from varied sources, such as digital camera memory
cards, mobile devices, DVD/CD, network devices, Internet, etc.
1.2
Main services
Kioskgifts does not only provide digital photograph development, but it also offers a range of
digital photography services and functions, which are described below:
Copies: photographs can be printed in different sizes.
Calendars: yearly or monthly calendars, using different decorative themes as calendar
backgrounds. Compatible with EasygiGifts Calendar®
Photo books: automatic creation of photo albums. Compatible with EasyGifts Album® and
Instant Photo Album.
DVD/CD burning.
Compositions: several printed images on one sheet, using pre-defined templates.
Collage: several images creatively arranged on a chosen background or texture.
Frames and greetings cards: the images are placed in decorative frames, with the option
of adding text.
Mosaic Poster: the image is cut into fragments to create a mosaic made up of several
printed sheets.
Photo ID: provides a professional print service for passport photos, IDs, etc., that should
be
controlled by the store operator.
Customised Photo Products: gifts that include customer photographs.
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1.3
Image retouching functions
Crop: the photograph can be cropped to remove unwanted sections, or an area of the
image can be selected for printing.
Rotate: the photograph can be rotated a pre-set number of degrees so that it can be
viewed better on screen.
Red-eye reduction: the red-eye effect in photographs can automatically be removed.
Brightness and contrast adjustment.
Automatic level adjustments: to automatically improve dark images or ones with low
contrast.
Black & white and sepia effects.
1.4
Kiosk models
There are 2 hardware models that support the Kioskgifts software. The differences between
them can be seen in each product‟s catalogue. Specifications may vary without prior notice
from the manufacturer.
PT7000 (only versions of hardware 4 or above):
PT6000 (only versions of hardware 4 with Intel ® Celeron Dual Core processor or above):
PT7000
PT6000
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1.5
System Users
There are different Kiosk users depending on the type of operation they require from the unit.
There are 3 main types of users:
Customer User
This is the end user who uses the Kioskgifts self-service system to purchase its services.
Operator User
The operator user has permission to access the unit‟s maintenance and can validate pending
orders.
Supervisor User
The supervisor user is one of the five operator users. He or she is an experienced operator,
and has the authority to modify the system's settings, active products, prices, etc.
1.6
Terminology
Service
Each of the main icons that appear on the Kioskgifts main screen is identified as a service:
calendars, prints, greetings cards, mosaic poster, etc. These are the different product groups
on offer.
Order
Every time a user accesses the Kiosk, he or she requests a series of services (prints,
calendars, albums) that, in turn, generate a series of jobs (10x15 print, 13x18 print, 15x20
calendar, etc.). The services and jobs that are paid for in one single transaction make up an
order.
Service Module
This refers to any software module specialising in carrying out a specific type of job, whether
it be sublimation printing, DVD/CD burning, sending to other systems via a network or
Internet, etc.
The main service modules are:
PRINTS (DPSPrintserver). It sends the jobs that are intended for the
MITSUBISHI ELECTRIC sublimation printers, which share many features and
communication protocols.
LABS (DPSLab). It manages printing jobs that are intended for systems
using technology that is not compatible with MITSUBISHI ELECTRIC
machines, as well as any MITSUBISHI ELECTRIC unit whose features do not
meet usual standards. It is also characterised by its capacity to send orders
via Internet to remote production centres.
BURNS (DPSBurns) It manages DVD/CD burning
Dispatcher
Software module that centralises the following activities:
1) Receiving the orders generated by the applications.
2) Validating the orders in order to add them to the queue. This validation takes place, for
instance, when the operator enters the password before processing an order, or when the
end customer selects the 'Pending Orders' service on the main screen and enters the
validation code.
3) Informing of the progress and status of orders being processed.
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4) Informing of the status of the different service modules, which in turn manage the output
devices (printers, DVD burner, etc.).
In the Kioskgifts, this module is transparent to the end user. The operator can access it if he
or she needs to solve any problems with the orders or peripherals that are being processed.
When Kioskgifts is configured in OT mode, there is no active Dispatcher in the machine itself.
All the OTs share the same Dispatcher that is located in the production machine.
1.7
Modes of operation
As a terminal, the Kiosk can be configured in 4 different modes: stand-alone (with its own
printers), order terminal OT (sends the jobs to a main printing system in the store), combined
(a combination of the two previous modes) and Kiosk isle mode, where one of the Kiosks (the
production Kiosk) is capable of producing the orders coming from all the other units.
1.7.1 Stand-alone mode
A Kiosk in stand-alone mode is a machine that requires no attention from staff. It has its own
printers.
1.7.2 Order Terminal (OT) mode
In this mode, the machine has no means of production. These are found in a production
machine within the store and networked to the terminal that enables the services to be
processed exactly as with the stand-alone mode, except that there is no step for validating the
order and no production phase: the terminal is left free for the next customer.
The order must be validated at the production machine, whether it be a Click5000 or a standalone Kioskgifts with its own production means (in isle mode).
1.7.3 Combined mode
In the combined mode, the Kioskgifts basically acts as it would in the stand-alone mode but
extends its output options to another additional production machine.
In this mode, the Kioskgifts machine sends its orders to 2 dispatchers at the same time: one
internal and one external.
1.7.4 Kiosk Isle mode
In Kiosk isle mode, all of the kiosks work as an OT terminal except one, which acts as a
stand-alone terminal and a production centre for all the other units at the same time.
The installation has the following components:
Several order terminals in the customer area.
A stand-alone terminal in the customer area. With optional barcode reader.
A ticket printer networked to other units and located at the payment counter, in
addition to the ticket printers in each kiosk.
The work flow is as follows:
1) The customer goes to any of the terminals (OT or stand-alone) and creates his or her
order.
2) When it's time to validate the order, the normal ticket is printed out at the terminal in
question, with the order ID and the amount to pay, among other information. Simultaneously a
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validation ticket is printed out from the printer installed at the payment counter, with an
exclusive ID for that order (in numerical format and in barcode).
3) The customer goes to the counter to pay for his or her order. Once payment has been
made, the customer will be given the ticket with the order ID. The customer will be told to go
to the stand-alone terminal and choose the 'Pending Orders' service.
4) The customer chooses „Pending Orders‟ on the production machine, and when he or she
comes to the order validation stage, they can either use the barcode scanner or type in the
numerical code manually.
5) The order will automatically start processing.
2 First boot: configuration wizard
When the machine is switched on for the first time, the configuration wizard will start. It is
important to carefully follow all the steps in order to configure all the parameters in the
shortest possible period of time.
If the configuration process is irregularly interrupted, the wizard will appear again the next
time the machine is switched on.
If you want to start working with the Kioskgifts unit in stand-alone mode, i.e. working with the
printers that may be connected to that machine and with a very basic configuration, all you
have to do is abort the process by pressing 'Back' on the first wizard screen. In this case, if
you want to configure the system parameters in detail, you can do so by using the
administration screens that will be explained in the following chapters.
NOTE
It is recommend to read the first sections of the manual to understand the installation and
interconnection possibilities of different units, as well as other basic concepts that appear
during installation.
Before configuring the machine for the first time, you should also follow the assembly and
connection instructions: connecting the different printers and loading consumable material,
connecting other peripherals, IP network cables where necessary, and switching on the
Kioskgifts itself.
In the following sections, you will see a step-by-step explanation of how the configuration
wizard works.
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2.1
Language selection for set-up and input peripherals
In the first configuration wizard screen, you are asked to select the language you wish to use
during the set-up process. This selection does not set the language in which the machine will
later work; it is simply for the operator‟s convenience during the set-up process.
The operator will also be asked if he or she has a physical keyboard or just a touch screen, in
which case a virtual keyboard will appear on screen to enable text writing where necessary.
2.2
Connectivity – I: network settings
In the second step, you are asked to type in the terminal number (values from 1 to N).
This value, which numerically identifies each Kiosk installed in the store, is also used for:
Automatically changing the fourth figure of the IP address for machines that are connected
through a network. The default IP address that comes with the machines is 192.168.0.200.
The IP can only be changed by pressing 'Apply'.
Automatically changing the machine‟s Bluetooth ID to avoid conflict with other machines in
the same store.
Automatically changing the initial order number, again to avoid conflicts when orders from
different machines are sent to the same central production system. So, if the Kiosk is
numbered 1, 2, 3, etc., the initial order that the production system receives will be 10000,
20000, or 30000, and so on.
This is why it is important not to repeat this number for different Kiosks within the same store,
even when they are not interconnected.
If the store‟s current IP installation requires more parameters to be configured, such as the
netmask or the gateway, press the button indicated for changing more network parameters.
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2.3
Connectivity – II: mode of operation
In this step, you must choose between the four possible modes of operation specified in the
'Modes of Operation' chapter in this manual.
The choice of one of them will automatically set the following, among other things:
Which software modules have to automatically start up in the machine, according to
the mode of operation.
The default production machine for each one of the products automatically created for
printing services in the wizard itself.
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2.4
Connectivity – III: production machine
If the Kiosk isle mode has been chosen, we will be asked if our unit is the isle‟s production
machine or an OT. If our machine has not been selected as the production machine, or if the
Combined or OT modes have been previously chosen directly, you will now be asked to type
in the production machine‟s connection details:
IP address for the network connection (the default setting is the usual address for a
Click5000).
SYSTEMID for the production unit: it is important to type this in correctly as this is the
reference that unmistakeably identifies the machine.
The alias may be any name that helps to easily identify the unit. It is recommended that short
names are used.
In this step, the first Dispatcher is created in the database. In the equipment configuration,
you have the option to add different production machines at a later date.
15
2.5
Connectivity – IV: centralising configuration
In this step you will be asked if at some point you would like to save the system configuration
(including created products and prices) in a local network machine (hereinafter, 'central
repository') should you wish to connect it to the equipment in the future.
It is important to point out that the central repository does not make back-up copies of each of
the units connected to the network; the content of the repository is made up of all the
configuration data that is common to all of said units. For this reason, if at any time you
decide to update the central repository data from one of the units in the network, this data will
also change for any other unit that at any time requests updating (always manually).
Should you decide to work in this way, the necessary data will be requested in order to
connect to the central repository. When you press 'Apply', a connection test will be made,
verifying the existence of paths and data files in the central unit. If the verification is correct,
the 'Import' button will be activated. This means that you can import the data from the central
repository to the current unit (if the former already exists) at that precise moment.
2.6
System information – I: machine name and 'Alias'
The name of the machine must be typed in below. This will change the machine name in the
operating system and it will also identify the machine in the Flexilab system (licences for
software extensions, connection and register in our servers, etc.).
These instructions must be followed carefully:
Three characters are shown by default in the machine name field. You only need to add 5
digits more, which will be the serial number found on the label at the back of the unit.
The 'Alias' should be a short name that you can use to easily identify this machine in settings
screens, for monitoring order production, etc.
This name will also be used to identify the unit's Bluetooth® device: It is important that each
Kiosk in the store has its own ID to avoid confusion when a customer sends photographs from
his or her mobile device via Bluetooth® to the Kiosk he or she is working with at that time,
and not to any other Kiosk in the network.
A simple name is suggested by default followed by the Kiosk number that has been typed in
at an earlier stage. The name could be maintained as 'Kiosk1', 'Kiosk2', etc.
16
2.7
System information – II: Time, date and regional
settings
If the time and date settings shown are not in line with the real settings, they can be changed
here.
For the regional settings (currency used, units of measurement, decimal format, etc.), you
need to select the country in which the unit is operating.
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2.8
System information – III: Store details
In this step you can register the store details.
This information is shown on the ticket. This is also used to register the unit in the
MITSUBISHI ELECTRIC list of servers.
2.9
Delivery instructions
Due to the diversity of production destinations for each product selected from the range of
services, you need to give the customer some basic on-screen information regarding the pickup point for each product.
There will be some products that the customer can pick up at the Kiosk itself, and there will be
others that the customer will need to pick up at the counter or request information regarding
their collection.
The general indications that are valid in most cases are shown by default.
You do not have to give detailed instructions to the operator. This so the operator to have a
brief reference for each product in the lists of settings, prices, etc., and will be able to easily
identify each product.
In case of doubt, you should copy the content of the phrase for the end customer in the field
for the operator.
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2.10
Format filter
When the job options that have been configured to date indicate that the unit has a production
capacity in the store (e.g. stand-alone or combined mode), a form will be shown in which you
can select the printer models or printing formats that you wish to offer.
What you are actually doing is directly filtering the formats published by the PRINTS service
module, but you can only do this when the module to be used is the one that is installed in the
unit itself. That is why this form only appears when the aforementioned conditions are met.
This helps to reduce the long list of products that will be created by default when the set-up is
completed, and it also reduces the list of available formats when editing or adding a new
product.
When you mark a specific format, it will remain 'visible', whereas if you unmark it, it will not be
published by the PRINTS module.
NOTE
After this step you will need to give the system some time so that the PRINTS module can
correctly publish the new list. For this reason it is recommended that you do not jump to the
last step of the wizard after completing the aforementioned step.
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2.11
Register
If you decide to connect the unit to the MITSUBISHI ELECTRIC servers, it is recommended
that you select the ON-LINE option.
If you also wish to centralise the production details for the different units in different locations,
or register the units for new licences, etc., the simplest way is to also register the unit.
Registration can be done manually or automatically: for manual registration, a registration key
is required that is facilitated by the staff installer or product supplier .This key connects the
current unit with a group of units that have previously been registered in the servers.
The automatic key registers the unit in a common group that is not related to any corporation
or chain.
2.12
Configuration and Finishing
Throughout the configuration wizard process, certain information has been introduced that is
necessary for the system to work correctly, whichever the selected Kioskgifts mode of
operation.
It's possible to now start working with the unit, but it is also necessary to make a selection of
all the products that have been created automatically, and, for example, set the prices for
those products.
To do so, you must press the Configuration button and check anything that may need to be
changed. The content of these screens is explained in detail over the following chapters.
20
The wizard will detect that you have entered Configuration. If you go back to the wizard
screen again using the 'Back' button, you can press the 'Finish' button, even if you have not
made any changes in the configuration.
When you finish, the wizard will restart the unit. Once the unit has restarted, the system will
be ready to start work.
21
3 Service screen
To access the system‟s service functions, such as correctly switching off the unit, visualising
the status of orders and the status of the service processing devices that are connected to the
unit, etc., you must use the service screen.
This screen can be accessed by the supervisor user or any of the operator users, without
distinction. To do so, you have to press on the upper left and upper right corners of the main
screen, in this order.
1
2
A numerical keypad will appear on screen for you to type in the password.
22
The default password in new units is 123 for the supervisor and blank for the operators.
It is recommended that you change the operator password to prevent the end customer from
accidentally accessing the service screen, and you should also change the supervisor
password to increase security and prevent different users from changing the system's
configuration, such as the list of active products, their prices, etc.
Settings
for
supervisor only.
Depending on the identified user, access to the system configuration will also appear
available on the service screen, a function that is reserved for the exclusive use of supervisor
users.
The service screen gives access to the following functions:
Settings (only the supervisor user)
DispatcherControl module for order production and production devices
MonitorModule designed to start applications and other technical functions
Statistics. Remote support. If your installation allows it, using this option will give
technical support access to your machine; consult your dealer for more information.
Operator mode. This option sets the kiosk to operator mode (see the section on
Operator services for more information)
Visualisation of the system parameters: software version, current user, SYSTEM_ID,
and Kiosk 'Alias'
Shut-down button
NOTE
To switch off the system, always access this screen and press the shut-down button.
Otherwise, you could damage the equipment‟s performance or even its operating system.
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4 Settings screens
Enable service
General settings
Import/export
settings
Service
parameters
Service prices
Service print
sizes
The Settings screen can only be accessed by the supervisor user, and includes all of these
options.
In the main panel on the left, you can enable and disable each of the services offered by the
unit by pressing the button to the left of each one.
Depending on the service you have selected, you may access the particular settings for that
service, the prices of the products it offers, and the settings for the associated printing sizes.
Detailed information about these functions for each service is explained in the corresponding
chapters in this manual.
On the right you will find access to the system's general settings and their import and export
functions.
24
4.1
General settings
When you press the 'General Settings' button, the following screen will appear.
From this page you can configure:
The store details
Other general parameters
Kiosk languages
Devices connected to the Kiosk that are not production mechanisms: digital card
reader, Bluetooth, network folder, DVD/CD, etc.
System users
Additional taxes
4.1.1 Store details
25
Here you can change the details that identify the store, such as the name, address, telephone
number, fiscal ID and web page.
You can also change the Kioskgifts logo for another that identifies the store or chain. This
logo appears on the ticket that is given to the customer, on the index copy product, and on
the back of the instant photo album product.
The details that appear are the system's default details or those that have been indicated
during the configuration stage, except for the store logo, which can only be changed here.
4.1.2 General parameters
4.1.2.1 Inactivity control.
Inactivity warning time.
This is the maximum time the customer is allowed without touching the screen. After this time
has passed, the system will assume the customer has left the unit in its current state and a
message will appear on-screen requesting interaction with the Kiosk.
Inactivity countdown.
This is the time given to the customer to respond after the inactivity time has expired. Once
this time has passed, the Kioskgifts unit will cancel the session and the order that the
customer was preparing, and return to the main screen.
If the customer leaves his or her photo medium in the machine, a message will appear
requesting said medium be removed. In the event there is no reply to this request, the staff
may unlock the unit by pressing on the two top corners of the screen.
4.1.2.2 Order options
First order number
To avoid conflict with other terminals connected to the same production unit, it is important to
set an initial order number that is different for each terminal. This way, the orders in each
terminal will belong to a different range: 10000, 20000, 30000, etc.
The order numbers will be generated cyclically: once they reach 99999 they will go back to
000001.
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4.1.2.3 Kiosk isle mode
This option must be marked if the unit forms part of a Kiosk isle. This way, the unit will print
the order validation code on the shared printer located at the payment counter.
4.1.2.4 Taxes and discounts
Tax value
The additional tax values (VAT) that appear on the ticket are entered here. This value is not
used in calculating the ticket: the prices must include their relevant taxes.
4.1.2.5 Dynamic banner options
Refresh time.
This option enables you to vary the time interval for displaying the images belonging to the
advertising banner that is shown in the longer Kioskgifts processes. It may not be set below a
given value.
4.1.2.6 Silent printing mode
If this mode is activated, the services in stand-alone mode take place in the background. So,
for example, while one customer‟s services are being printed out, the next customer can be
using the Kiosk to create his or her orders.
This mode requires physical installation that meets certain parameters. It is recommended
that the products that are being printed should be directed towards the operator zone when
they come out in order to respect each customer's privacy and ensure a smooth work flow in
the store.
4.1.3 Languages
This screen enables you to set the languages to be used in Kioskgifts. It is split into two parts
to differentiate the language Kioskgifts will use at an operator level (for the administration
screens, default system language, etc.) and the languages available to the customer.
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Top section: The language Kioskgifts will use for the contents of the operator screens
and for printing tickets will be defined here.
Bottom section: Here you will find a list of the languages that are available to the
customers. The button shown next to the language name enables or disables that
language.
The languages can be listed according to the administrator‟s preferences when
displayed on the Kioskgifts start screen. To do so, select the language that you want
to move by pressing directly onto the name, and then move it up or down by using the
arrows on the left. The language that is placed highest will be the first on the left of
the main screen.
4.1.4 Devices
This is the screen where all the devices that may be personalised by the user can be
configured: network connection, digital photo input sources and ticket printer.
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4.1.4.1 Network
Add or remove
machines
Add or remove
machines
In this section you can configure any possible production machines that are going to be used
in Kioskgifts.
On the left of the screen there is a list of Kioskgifts production machines. If you click on any of
them you will see the details on the right of the screen: SYSTEM ID, alias and IP address
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By using the „+‟/„-‟ buttons, you can add a new production machine from the list, or remove the
currently selected production machine.
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4.1.4.2 Digital photo sources
The photo sources configuration screen allows you to enable or disable sources, and where
necessary, you can set the relative system path.
Button to
enable/disable the
photo source
The disabled photo sources are not shown on the source selection screen in the Kioskgifts
flow.
There are also certain applications that may decide whether or not to accept all the sources or
just some of them.
The system automatically searches for removable devices, but in the case of USB devices,
certain devices are not detected as such, and are listed as local disk drives. So, an alternative
path is specified by default when a removable device is not found, („F:\‟).You may find that in
certain equipment, the system uses a different letter in these circumstances. In this case, you
should change the default letter for the one allocated by the system.
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4.1.4.3 Ticket printer
4.1.4.3.1
Ticket type
You can choose the type of ticket you want to use.
NoBarcode: It includes the standard ticket content without showing any kind of barcode.
OrderBarcode: A barcode is added to the basic ticket content, with the order details included.
Application reference
Customisable digits
Amount: Total € order
ProductBarcode: A barcode for each product is added to the Order Barcode content, made up
of:
Product reference
Application reference
Customisable digits
Amount: Total € order
Product Reference: A reference for each product is added to the OrderBarcode content.
It should make up the length of the product reference.
4.1.4.3.2
Additional copies
Number of receipt copies desired, regardless of obligatory printing.
4.1.4.3.3
Ticket printer
Selection of the printer where order receipt will be printed. Leave blank in order to not print
receipts.
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4.1.4.3.4
Validation ticket
Option to enable/disable print-out of the validation ticket
When you enable this option, the ticket will be sent with a secret validation code to a printer
located at the store counter or checkout.
4.1.4.3.5
Validation ticket printer
Select the printer where you want to print the validation ticket.
4.1.4.3.6
Barcode settings
Definition of columns
Size: this defines the number of digits required in the specified field.
Order: You must give each field a number to set the order of appearance in the
barcode. From lowest to highest, they will be shown from left to right on the barcode.
Definition of fields
Application reference: Reference set for all printed order barcodes. The value of the
application reference is defined in the bottom field.
Digits: Customisable digits that you want to add to the barcode.
Amount: Barcode digits that you want to use to show the monetary value.
Customisable digits: Value of customisable digits.
Product reference: A reference may be included for each product barcode; the
position and number of digits to be used in the barcode can be defined on this
screen.
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4.1.4.3.7
Ticket preview
Screen showing the ticket preview, exactly as it will appear when printed. The information on
this ticket will vary according to the defined parameters.
4.1.5 Users
On this screen, you can enable and disable users and modify their properties.
Modify user button
Enable/disable user
button
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4.1.5.1 Modify users
The 'modify user' screen allows you to name the user, change the password and select the
user level of security (Supervisor, Operator).
4.1.6 Additional taxes
In this screen, taxes can be set to be applied globally for an order.
You can set the tax in the Service Module that will complete the order (PRINTS/LABS) or at
the media type/service level of DPSLAB. Never do both at the same time. The table below
shows an example.
Service Module
Service Module
enabled/value
DPS PRINTSERVER
Tax
PServer
Media
Type/LABS Service
Mediatype Tax /LABS
Service
Tax
enabled/value
Yes: 3€
10x15H
No
DPS PRINTSERVER
Yes: 3€
13x18
No
DPS PRINTSERVER
Yes: 3€
15x20_A5
No
DPSLAB
No: 0€
Labs1:
protocol
MITGEN
Yes: 2€
DPSLAB
No: 0€
Labs2:
protocol
MITGEN
Yes: 1€
DPSLAB
No: 0€
Labs3: MAP (MITPBM)
protocol
Yes: 0€
The customer orders:
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In this case, if the user requests, for example:
2 calendars 10x15H
(x2 sheets)
1 print 10x15H
(x1 sheet)
1 Mosaic Poster 15x20_A5(x8 sheets)
40 prints to Labs1 (x40 sheets)
The order will apply the following taxes: 3 € for instant printing and 2 € for shipment to the laboratory by the
Service Labs1 LABS (DPSLAB).
The settings screen shows the matrix of possible combinations.
5 Common work flow for the end customer
Although Kioskgifts offers a wide variety of photographic services, and each of those services
can have specific features regarding options and work flow, there are a number of steps that
are common to most services that the end customer may select.
5.1
Screen saver
When the Kiosk is not being used, an animated screen will continually show the basic
services offered, for advertising purposes.
As soon as the screen is touched, the animation will disappear and the main screen will
appear.
5.2
Main screen
This screen shows the user all the services available from the Kioskgifts.
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Fixed
services:
Rotary services
Service slide
bar
Language selection
Price
information
If more than 8 services are installed, the 4 that appear in the top row are permanent, while the
bottom row can be shown in rotation: the user can move the icons using the slide bar below to
see all the available options, and this will also move automatically on a regular basis to show
the availability of other services.
The available languages are shown in the bottom left, represented by flags. The Kioskgifts
default language is shown first.
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The price information button appears in the bottom right of the screen. When you press the
price button, a screen will appear where you can select each service and find price
information for each product. Depending on the service you select, a price grid may appear,
showing the prices according to the product and different price ranges according to quantity.
In the example given, for the Print service, the prices vary depending on whether you choose
more or less than 10 copies of the selected print size.
In some services, price information is not given until the user starts the service, and then the
customer will be informed.The example shows the information given when checking prices for
the 'Instant Photo album' (Pocketbook).
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In the image below, the price information is shown for the “instant photo album/pocketbook”
service.
5.3
Terms and conditions
On this screen, the customer can read and accept the terms and conditions of use.
Simultaneously, the application related to the selected service is starting up, and is
transparent to the user. The “I accept the conditions” button will not appear active until the
application has started
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5.4
Choosing the photo source
This screen asks the customer to specify the data source from which the pictures will come.
Depending on the chosen source, the flow of the following screens and the on-screen
instructions may vary.
It is possible to identify two different streams marked by the choice of data source.
-
Standard origins. Each of the possible physical origins in the Kiosk.
-
Social networks (Facebook, Picasa). The user's photographs are obtained from the
Internet.
5.4.1 Specific flow for photographs obtained from social networks.
To obtain photos from a social network, you must enter the correct user name and password
for the selected source.The following image shows an example of photographs obtained from
Facebook.
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The pictures obtained from the social network are shown in folders according to the groups
established at the source. At this point, select the folders containing the photos to be used in
this service.
Number of
folders/photos
selected
As it is a photo source which depends on an internet connection, it is recommended to
optimise the selection of photos; to do this, an image selection screen is displayed with the
contents of the folders selected in the previous step.
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In the next step, all selected photos are downloaded in the original size as they are stored on
the network. In the case that a large number of photos is selected, the download process may
take some time. In order to keep users informed, a progress bar indicating the number of
photos downloaded up to that point is displayed.
Photos
downloaded/Tot
als
Estimated time
required for
downloading
If this process is too slow, either due to an excessive number of images or slow internet
connection problems, it is possible to cancel the download from standard access of the
operator screen (by clicking on the two top corners).
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5.5
Photo loading options
The file source filter will save you reading and selecting time when you are working with
digital camera cards, USB drives, DVD/CDs or other sources where access to large files can
slow down the process.
First, the option will be given to read all the photos found on the device, select folders from
the device, and even select photos grouped by the date they were taken.
If the folder selection option is chosen, a summary of folders found and a sample of their
content will be displayed. The user must select the folders containing the photos that he or
she requires.
If the option to select by date is chosen, a summary of the photos modified on the same day
will be displayed with a sample of content. The user must select the folders containing the
photos that he or she requires. It is also possible to group photos that were taken in the same
month by clicking the month option.
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Order by month
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5.6
Service processing
When the user has selected the folders that he or she needs, the following screen will appear.
The application related to the service selected by the customer is now starting.
Depending on the service selected, different screens that are directly related to the
processing of the different products will start appearing.
In order to know the flow of each service, you should access the corresponding chapters for
each individual service in this manual.
5.7
Image retouching
Depending on the type of service selected, you can retouch some of the images that you
have selected.
Retouch
Retouch
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1. Press 'Retouch' to edit the image.
Once you have pressed 'Retouch' you will see the following screen in which you can select
the different retouching options.
NOTE
Some applications have a limit to the number of images that can be modified using the
retouch functions, depending on the size of the image. When the customer reaches the limit,
he or she will see a warning message under the main image on the 'Order' screen.
5.7.1 Red eye reduction
When you press 'Red eye reduction', the following screen will appear:
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To remove red eye effects:
1. Continue pressing the 'Remove' button until you achieve the desired result.
 Press the 'Keep pressed to compare' button to show the original unchanged image.
2. Click on the green tick to save the changes.
Press on the red cross to leave the image as it was and exit the screen.
5.7.2 Brightness and contrast
When you press 'Brightness and contrast', the following screen will appear:
To increase or reduce the effects of brightness and contrast:
1. Press the '-/+ brightness' button.
2. Press the '-/+ contrast' button.
 Press the 'Keep pressed to compare' button to show the original unchanged image.
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3. Click on the green tick to save the changes.
Click on the red cross to leave the image as it was and exit the screen.
5.7.3 Sepia and black & white
When you press 'Sepia, black & white', the following screen will appear:
To convert an image into a black & white picture:
1. Press the 'Black and white' button.
 Press the 'Keep pressed to compare' button to show the original unchanged image.
2. Click on the green tick to save the changes.
Click on the red cross to leave the image as it was and exit the screen.
To change an image to sepia:
1. Press the 'Sepia' button.
 Press the 'Keep pressed to compare' button to show the original unchanged image.
2. Click on the green tick to save the changes.
Click on the red cross to leave the image as it was and exit the screen.
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5.7.4 Automatic level
When you press 'Automatic level', the following screen will appear:
To automatically improve the image:
1. Press the 'Auto' button.
 Press the 'Keep pressed to compare' button to show the original unchanged image.
2. Click on the green tick to save the changes.
Click on the red cross to leave the image as it was and exit the screen.
5.7.5 Zoom and Crop.
When you press 'Zoom and crop', the following screen will appear:
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To make the image larger or smaller:
1. Use the arrows to select the part of the image you are interested in.
2. Press the '-/+ zoom control' buttons.
3. Click on the green tick to save the changes.
You can crop the images in two formats:
Portrait.
Landscape.
To crop the image:
1. Use the arrows to select the part of the image you wish to crop.
2. Press the 'Portrait/Landscape' buttons.
3. Click on the green tick to save the changes.
Click on the red cross to leave the image as it was and exit the screen.
5.8
Order summary
Following definition of the service, a summary of the details of the products accumulated is
shown on a screen with their cost and the taxes charged.
This screen informs customer of the active services in the machine so that he or she may
select them for the images that have previously been selected.
When you click on any of these services, Kioskgifts will initiate the new service with the
folders that the customer selected at the beginning.
If the customer decides to select new folders with new images for this service, he or she
should finish the current service and then open a new one.
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NOTE
The customer may repeat this cycle as many times as he or she needs, although each time
he or she uses a product from a specific service, this product will no longer be available in the
next round.
To finish the current service, press 'Next'.
At the bottom of the screen you will see the advertising area that appears at other points of
the program. The time interval between the different adverts can be changed in the
equipment configuration area.
5.9
Customer questions
Depending on the service, after the summary screen, the customer questions screen may
appear. These questions can be configured using certain services and serve to provide a
more personalised user experience.
Answers are entered by the on-screen keyboard, by pressing the arrow '' and tab to move
to the following question, or by clicking on the desired text box.
After completing the questions, click 'Next' to continue.
5.10
Order validation
When the order is to be performed on the same unit, an operator password screen is
displayed. With the ticket that is printed out at this point, the customer must go to the
checkout to pay for the order, and the operator will validate it on the unit itself.
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5.11
Order production
In stand-alone mode, the unit will start all the pending processes and inform the end customer
of their progress, as well as providing an estimated time of completion.
If the services involve printing on the premises, the prints will appear consecutively at the
printer outlets.
In the case of DVD/CD burning, the user will be asked to insert a blank DVD/CD to be burned.
If some kind of error occurs, a message is displayed warning of potential problems. When this
happens, the Kioskgifts operator should click on the white triangle displayed on the centre of
the screen.
Order error
warning
Hidden access
to dialogue for
the operator
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The operator will then be asked for his or her password. Once entered, this displays a
dialogue where you can choose to access the 'Dispatcher' to check the real status of the
order or terminate the session to release the unit for another customer.
5.12
Removing the device
Before showing the final screen, the customer is reminded to remove the digital image source
(where applicable), such as a memory card, USB drive, DVD/CD, etc. The system will wait
until there is no device inserted before it moves on to the next screen.
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5.13
Goodbye message
The final screen thanks the customer for using the Kiosk, and in some cases it will indicate
how to collect the services that have been processed.
To go back and start again, you must push the bottom right button, or wait a few seconds.
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6 Available services
6.1
‘Prints’ service
This service enables the customer to print photographs in a wide variety of formats. The
pictures can be printed at the Kioskgifts itself, if it has a built-in printer, at a local production
centre on the premises, or at a remote lab.
NOTE
The laboratory delivery service from 'copies' requires the use of an additional license. Please
refer to the chapter on additional licenses or consult your dealer for more information.
These are some of the possible paper formats that Kioskgifts offers:
10x15 cm (4”x6”)The most commonly used format for standard prints
7.5x10 cm (3”x4”). Recommended size for low resolution photographs
9x12 cm (3.5”x4.7”). Alternative size for low resolution photographs
13x18 cm (5”x7”). Intermediate size for portraits
15x20 cm (6”x8”). Used for enlargements or portraits
15x21 cm (6”x8.5”). Used for enlargements or portraits
15x23 cm (6”x9”). Used for enlargements or portraits
11.5x15 cm (4.5”x6”). Recommended format for digital camerasMaintains the 4:3 image
format as seen on the digital camera screen.
20x25 / 20x30. The largest format offered by MITSUBISHI ELECTRIC printers
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6.1.1 ‘Prints’ service: work flow
After the customer has chosen the folders with the photos, he or she will move on to the
following steps:
a) The customer chooses between printing one copy of all the photos, 2 copies of all the
photos, or a manual selection.
b.1) For 1 or 2 prints of all the photos, the following screen is shown.
On the left you see an image from the selection. On the right, the customer chooses
the print size, and can select several at the same time. For each print size, the price
and pick-up point is shown (at the Kioskgifts itself or any other production locations).
The photo margins are clearly visible (the lighter section outside the red line), but will
not be printed. The size depends on the difference between the aspect ratio for the
print area and the photo itself. When several print sizes have been marked, the most
restrictive case is always shown.
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b.2) If the customer chooses the manual selection in point a), the following screen will
be shown.
In this screen, the customer can look at all the photos that have been filtered, and
order different print sizes for each photo, rotate them (merely to view them better, but
the result will not be kept permanently in the original file), edit the brightness and
contrast, apply black & white or sepia effects, adjust the colour, etc. by pressing the
'Retouch' button.
The photos will appear in miniature and in chronological order at the top of the
screen. The selected photo (marked green) will also appear as the main image.
In the panels to the right of the main photo, the customer can add the copies required
for each different printing format. In each print size box, the price per unit, number of
copies and pick-up point are also shown.
The total number of copies for each photo, including the different printing formats, is
shown below each miniature on the top panel.
The accumulated price for this service is shown on the bottom right button. Press this
button to confirm selection and continue the flow.
See
photos
more
Print size and price
Photo number
Number of copies
by size
Number of copies per
photo (different sizes)
Pick-up point
Total price and
acceptance button
.
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c) After points b.1 or b.2, you will be asked if you wish to add a DVD burning service or index
print:
DVD burning
You can choose to burn all the photos in the folders selected at the beginning, or only
those chosen for the current service. These questions will not appear again in any
other services that the customer may add to the same order. In any case, DVD
burning is always available as a service whenever the customer has the option to
choose from all the services.
Index print
Next you will be asked if you wish to make an index print of all the photos contained in
the folders, or only the selected photos.
The index print will always occupy a single sheet, the size of which is specified in the
configuration section (usually 10x15 by default), and contains an automatic selection
of all the photographs.
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d) Finally, the service compiles all the necessary information to create the files needed for
production. Depending on the type of service, this may take a few seconds or several minutes
(as is the case of an album with several pages and a considerable amount of photos).
e) The service closes and Kioskgifts is once again active, so that the customer can add more
services or finish the current order, as seen in the relevant chapter.
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6.1.2 ‘Prints’ service administration: product creation
Due to the vast array of options offered by the Kioskgifts, you need to configure a set of
parameters for each product in each service. So, for the Prints service, for every print size
you must specify the production machine, output module, the consumable paper size, and the
final print format (there may be several for each consumable size).
To configure the print service products, select the 'Prints' service on the settings screen. Next,
press the „Products‟ button.
Prints service
Products
The list of current products will appear. On the left of each product, marked with a green dot,
those products that are activated, and consequently available to the Kioskgifts user, will be
shown.
Select all
Enabled product
Add new product
Clone product
Edit product
Delete product
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The following information is shown for each product on the list:
Product ID, including:
- name of the destination machine
- type of output module (PRINTS, LABS, BURNS)
- type of consumable
- print format
In the example, the name of the destination machine is CLICKqa, the service module
is PRINTS (therefore we know it is a product that can be printed instantly using
MITSUBISHI sublimation printers), the type of consumable is 15x20 and the print
format is also 15x20.
In some cases, the type of consumable and the print format may differ, as is the case,
for example, when printing 2 copies of 10x15 photos on a 15x23 consumable sheet.
In that case, the type of consumable would be 15x23 and the print format would be
2x10x15.
Description of the pick-up point
Due to the fact that different production destinations can be configured for each
product, it is important to make it clear to the operator which pick-up point is used
for each one.
This description may be the same as that shown to the end customer, or it may
be a shorter description. This is explained in detail further on in this section of the
manual.
When you press the „Add product‟ or „Edit product‟ buttons, the product configuration wizard
will start. The following sections will explain the steps in detail.
6.1.2.1 Production machine
The first step is to select the production machine to which the product will be sent.
According to the system settings, more than one option may appear. These could be the
Kioskgifts itself (in stand-alone mode), another Kioskgifts machine (as is the case in a Kiosk
isle), or a Click5000.
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6.1.2.2 Service module
You need to select a module for production. This could be PRINTS or LABS. It would be
pointless to select BURNS (which burns DVD/CDs) for a printing service.
NOTE
It may be that not all the output options are available, depending on the selected service
and/or additional licences required.
The available output modules are those offered by the selected production machine in the
previous step.
6.1.2.3 Consumable/Output channel.
Depending on which module was selected in the previous step, different options will appear
on this screen.
For example, if you chose „PRINTS‟, you will now be required to select your preferred
consumable size. The sizes shown here are those announced by the PRINTS service module
of the production machine that was chosen in the first step.
The example shows how the „15x23HG‟ and 15x23 consumables appear at the same time. It
is important to know which of these is available in the production machines. Otherwise, if you
set an unavailable consumable, the jobs you have ordered will go into „ERROR‟ status after
being validated, instead of starting production.
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If you chose „LABS‟, you must now select the output channel from the different channels this
module may offer. The output channels are normally associated with a different production
machine or remote centre.
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6.1.2.4 Print size
In the case of PRINTS, after choosing the consumable size, you also have to set the print
format.
For example, if you chose 15x23HG as your consumable, you can choose between the
following print formats: 15x23, 15x21, 15x20, (10x15)x2, (11.5x15)x2
In the case of LABS, you have to choose an element from the list given by the previously
selected channel. It may also include print formats, but depending on the type of products
offered by the machine or lab for the selected channel, print sizes or other types of elements
will appear (photogifts, etc.).
6.1.2.5 Delivery instructions
In order to give the customer information about the delivery options for each product, you can
insert a short text message, such as „Product printed instantly‟, „Pick up your order at the
photography counter‟, „Receive your photos at home‟, etc.
By default, the text messages that were inserted in the Kiosk installation wizard will be shown,
although you can edit these to be more specific for each product. These texts do not admit
translation, so they will not vary even though the language selected by the end customer is
changed.
You can insert one text for the end customer and another for the operator, although it is
simpler to first insert the customer text and then copy it to the operator text using the „Copy
text‟ button.
Copy text
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6.1.3 ‘Prints’ service administration: editing prices
To configure the print service product prices, select the 'Prints' service on the settings screen.
Next, press the „Prices‟ button.
Prices
A screen will appear in which you can activate up to 5 different price ranges and set a price
for each product in each range, as well as the product code for ticket printing (optional).
Active ranges in
green
Editable upper
range limit
Product
Delivery
instructions
for each
product
Product
reference
The recommended steps would be as follows:
a) Decide how many ranges you want and set the upper limit for each one,
consecutively. For example, from 1 to 9 prints for the first range, from 10 to 99 prints
for the second, etc.
b) Type in the price of each product and for each different range.
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c) Type in the product reference. This step is optional: it is only useful in those cases
where you are using barcodes or a different numerical code for each product that
appears on the customer ticket.
According to the barcode configuration, the figure will have a set length.If the figure
you type in does not match this specific length, a red square will appear around the
figure.
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6.2
Instant Photo Album
Instant Photo Album is a software application that allows you to easily create
instant MITSUBISHI photo albums.
The product created by the Instant Photo Album application will be ready to be sent to the
MITSUBISHI MAP to be made, and the resulting product will be a completely finished instant
photo album.
Please ask your distributor for more information about the MITSUBISHI Instant Photo Album
option.
The Instant Photo Album application contains a wide variety of pre-defined templates for each
page, with a range of decorative backgrounds that are randomly allocated to facilitate the
automatic creation and customisation of each album.
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6.2.1 Instant Photo Album service: work flow
After the customer has chosen the folders with the photos, and by following the application's
instructions, they can create an automatic album in just a few steps. This chapter describes
the different screens and what they mean.
6.2.1.1 Product selection
In the Instant Photo Album service, the product is selected automatically according to the
number of images chosen by the customer.
The first screen that we see is the price list, where the price for the Instant Photo Album is
shown, according to number of pages.
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Create an Instant Photo Album in 6 steps.
6.2.1.2 Step 1. Select theme
Each theme has several backgrounds that will be applied at random to each page of the
selected product.
Subjects selection
Preview area
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6.2.1.3 Step 2. Select photographs
Once you have selected the folders that you are going to process, the following screen will
appear:
Rotate selected image
Select all images
Deselect all images
Image selection section
Preview of the selected
image
Number of images selected
 A verification mark in the corner of the selected pictures will be visible.
To preview the selected picture in full screen mode:
NOTE
You cannot continue unless you select a minimum number of pictures within the established
limits. The 'Next” button will be displayed as de-activated.
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6.2.1.4 Step 3. Write a title for the album
Once you have selected the pictures and activated the 'Cover' option, the following screen will
appear:
Cover text
Upper-case or lower-case
Additional
characters
When you press a key, a panel of key options will appear on the top left of the keyboard. The
options will look something like 'AaáÁÀàâäÂÄ'.
It will continue to the next character by pressing the same key again and again.
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6.2.1.5 Step 4. Cover selection
Once you have chosen a title, the following screen will appear:
Rotate the selected image
Scroll arrows
Select the cover image
Depending on the settings, the following screen will be displayed before proceeding to the
next step.
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It will ask if you want to apply an automatic enhancement of the images in the album.
This option corrects dark photographs by making them lighter and enhances low contrast
images.
The screen can display a selected sample of the user's own images.
Keep in mind that this process is fully compatible with the image adjustments made during the
preview step and product edit, but will only be applied during the final composition of the
album and, therefore, will not be reflected in screen.
Press 'Yes' or 'No' depending on user preference.
6.2.1.6 Step 5. Composition
This function will create the composition of the chosen product, with all the information
provided during the work flow.
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Preview area
Album addition button
Progress bar
If you do not wish to make any modifications, press 'Next' to continue.
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6.2.1.7 Preview and product editing
Once you have selected the 'Preview and edit' option, the following screen will appear:
Page navigation arrows
Rotate
image.
the
selected
Border colour of images
Exchange an image with
another from the album.
Add or remove text on the
page.
Change background.
Adjust the crop area
of the image.
Album edit section
Finish editing album.
Adjust
image.
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selected
Move the text to another
position on the page.
Select a text for more edit
options.
Change
the
font
parameters of the selected
text.
6.2.1.7.1 Save changes
When the product is finished, press 'OK' to continue.
 The following screen will appear:
Save or cancel the changes.
Continue editing the album.
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6.2.1.8 Step 6. Order summary
Once you have approved the product changes, the following screen will appear:
Number of album copies
Price per album copy
Finish creating album.
Total price, not including
any possible additional
taxes
If you have installed a ticket printer, a note will be printed out with the order details.
The next screen shows the selection of additional products so that the customer can add any
other services or finish the current order, as seen in the relevant chapter.
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6.2.2 Instant Photo Album service administration: initial steps
Before using the 'Instant Photo Album', review the laboratory shipping module settings,
DPSLab. To do so, follow the steps below.
Step 1. Enter Dispatcher Admin.
Step 3. Pause the Labs service.
Step 2. Select the Labs service.
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Step 5. Enter the Labs
options menu.
Step 4. Select the Labs
service.
Step 7. Enter password.
(nothing by default)
Step 6. Enter settings.
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Print Mitsubishi logo
Print store logo
Step 8. Select the Specific
tab.
IP MAP address
Turn off MAP by turning
off the unit.
The system comes preconfigured for the Instant Photo Album service function without any
need to change settings. The IP address of its Mitsubishi MAP is 192.168.0.50 by default.
Step 9. Select the Others
tab.
Store
logo:
D:\KERNEL\SERVICE_MODULES
\DPSLAB\MODULES\
Step 10. Save and exit.
NOTE
To change these settings, a minimum technical knowledge of the unit is required.Contact your
dealer or authorised service centre.
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Step 12.
service.
Restart
the
Step 11. Select the Labs
service.
6.2.3 Instant Photo Album service administration
Due to the vast array of options offered by the Kioskgifts, you need to configure a set of
parameters for each product in each service. For the Instant Photo Album service, you must
specify the production machine, output module and consumable paper size for each product,
among other parameters that will be shown below.
To configure the Instant Photo Album service products, select the „Instant Photo Album‟
service on the settings screen and then press the „Products‟ button.
1. Instant
service
Photo
Album
2. Products
The list of current products will appear. On the left of each product, marked with a green dot,
those products that are activated, and consequently available to the Kioskgifts user, will be
shown.
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6.2.3.1 Product selection
The next screen to appear shows all the existing products.
Product editing
Activating and deactivating
products
The software is configured by default with several sample products that contain the
approximate price and quantity of the recommended images. The supervisor can modify the
size, price and product format.
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6.2.3.2 Product editing
Once you have chosen a theme to edit, the following screen will appear:
Product icon
Product price
Destination machine that
has DPSLabs connected
to a MAP
On-screen button
Save changes.
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6.2.4 Instant Photo Album theme management
To access the theme management menu, first select the main Instant Photo Album settings
menu and then click on the Settings button.
1. Instant
service
Photo
Album
2. Settings
6.2.4.1 Enable or disable a theme
The next screen shows a list of the installed themes, and you can enable or disable them by
pressing the selection button next to the theme title. If the theme is enabled, a green mark will
appear before the theme; if it is not enabled, this mark will not be visible.
6.2.4.2 Deleting a theme
You also have the option of deleting a theme. To do so, you must select the theme to delete
and then press the 'delete theme' button.
6.2.4.3 Enable/Disable automatic image enhancement prompt
It is possible to enable or disable the prompt asking the user whether or not to apply an
automatic enhancement of images. It is recommended to leave this option checked, as the
final outcome of the album is much more striking.
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Activating
themes
or
deactivating
Permanently deleting a theme
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6.3
‘Calendars’ service
This service allows the customer to print his or her photographs in calendars of different sizes
and formats.
6.3.1 Calendars: work flow
When you press the “Calendars” button on the main screen, this service will open.
Firstly, you need to select a year for the calendar. On the same screen you can also choose
the type of calendar ('Full year' or 'Monthly').
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6.3.1.1 Monthly calendars
This option allows you to create a 12-page calendar, one page per month.
First you must select the year. Should you wish to create a monthly calendar for a period
covering 2 different years, select the start year and also specify the start month. The system
will then calculate the following 12 months.
To continue the process, press 'Next'. Next you can choose the theme and design of your
calendar from several options. Each theme also allows you to choose a design.
Press 'Start calendar creation' to start the monthly calendar creation process. On the right of
the screen you will see a help panel.
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You have to select an image at the top of the screen to combine it with the calendar shown in
the centre.
The monthly option uses twelve different photographs, one for each month. After selecting the
image for the first month of the year, use the arrow buttons in part 3 of the help panel to move
onto the next month, and add the next image of the customer‟s choice.
We recommend you follow the process in the given order, month by month, to avoid leaving
any month 'empty' when the operator completes the whole year calendar (you cannot use the
same photograph for two different months). In any case, if a month is left without a picture, a
warning message will appear on screen when you press 'Next' to continue. The standard
work flow then initiates.
Before confirming the order, the user is asked to choose the print size and number of copies
for each print size.
6.3.1.2 Full year calendars
You can make a calendar for a specific year, using just one page. To do so, select 'Full year
calendar' and specify the required year.
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Press 'Next' to choose the theme and design of your calendar from several options.
Press 'Start calendar creation' to start the full year calendar creation process.
You have to select an image at the top of the screen to combine it with the calendar shown in
the centre, as with the monthly calendars.
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Move
photo
The 'Full year calendar' option only uses one photograph for the whole year, and it is printed
out on one sheet of paper.
After selecting the picture and adjusting the position on the calendar, press 'Next' to continue.
Lastly, select the sizes and number of copies required. Press 'Finish order' to continue.
6.3.2 ‘Calendars’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
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6.3.3 ‘Calendars’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
6.3.4 ‘Calendars’ service administration: Settings
The function of this section is to keep the calendar designs library available for each year.
Each item in the list displayed on the screen belongs to a different language, displaying the
first and final year of the designs available for that language.
When this service is configured, shown in the image below, the following parameters can be
changed:
1. Delete calendars. This option will delete all the calendars on your system. This does not
take into account the selected language.
2. Delete to the previous year. This option will delete all calendars installed until the
previous year, maintaining the current year's calendars and future years. This does not
take into account the selected language.
3. Selecting the default language. The selected language will be set as the default
language.If the system language or the language selected by the end user does not
match any of the calendar languages installed, the calendars defined by the default
language will be displayed.
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6.4
EasyGifts Album
EasyGifts Album is a software application that allows you to easily create instant MITSUBISHI
photo albums. The product generated by the EasyGifts Album application is a collection of
pages designed to create an 'EasyGifts Album' photo book.
The 'EasyGifts Album' is an instant and customised photo album, available in different
sizes.Please ask your distributor for more information about it and the product reference of
the MITSUBISHI EasyGifts Album solution.
10x15cm, 20 pages
20x25cm, 20 pages
15x23cm, 20 pages
The EasyGifts Album application contains a wide variety of pre-defined templates for each
page (up to 8 photographs per page) with a range of decorative backgrounds that are
randomly allocated to facilitate the automatic creation and customisation of each album.
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6.4.1 EasyGifts Album Servicework flow
First the customer chooses the photographs to be used.
After the customer has chosen the folders with the photos, and by following the application's
instructions, they can create an automatic album in just a few steps.
This chapter describes the different screens and what they mean.
6.4.1.1 Product selection
For printing, different products can be chosen. These are defined by the store operator and
may have different settings, such as the number of pages, format, etc.Your Kioskgifts system
is configured by default with the most commonly used EasyGifts Album products, so that
minimum configuration is required; for more information refer to the chapter on the EasyGifts
Album product configuration.
Product name
Price
Number of printed pages
Minimum and maximum
photographs
number
of
If more than three products are defined, a scroll bar will be shown on the right.
Press the arrow keys to view all albums.
Touch the album you want to select and the unit will automatically navigate to the next option.
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6.4.2 Create an EasyGifts Album in 6 steps.
6.4.2.1 Step 1. Select theme
Each theme has several backgrounds that will be applied at random to each page of the
selected product.
Preview area
Theme selection
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6.4.2.2 Step 2. Select photographs
Once you have selected the folders that you are going to process, the following screen will
appear:
Rotate selected image
Select all images
Deselect all images
Image selection section
Preview of the selected
image
Number of images selected
NOTE
The screen will show the number of images that have been selected.
If you still have not selected the minimum number of images required, a message will appear
to tell you how many pictures you still need. A message will also appear if you select too
many images.
You cannot continue unless you select a minimum number of pictures within the established
limits.
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6.4.2.3 Step 3. Write a title for your book (optional, depending on the product
settings)
Once you have selected the pictures and activated the 'Cover' option, the following screen will
appear:
Cover text
Upper-case or lower-case
Additional
characters
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6.4.2.4 Step 4. Select the cover (optional, depending on the product settings)
NOTE

Configuring a cover or front page is optional. It depends on the product settings that
are available through the operator/supervisor‟s configuration.
To enable this option, please see chapter 3.2.13.
Once you have chosen a title, the following screen will appear:
Rotate the selected image.
Scroll arrows
Select the cover image.
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Before proceeding to the next step, this screen will be displayed, or depending on the
settings, the following screen.
You are asked if you want to apply the automatic enhancement of images in the album.
This option corrects dark photographs by making them lighter and enhances low contrast
images.
On the screen, you can see a selected sample of the user's own images displayed as an
example.
Keep in mind that this process is fully compatible with the image adjustments made during the
preview step and product edit, but will only be applied during the final composition of the
album and, therefore, will not be reflected on the screen.
Press 'Yes' or 'No' depending on user preference.
6.4.2.5 Step 5. Composition
This function will create the composition of the chosen product, with all the information
provided during the work flow.
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Preview section
Album addition button
Progress bar
While this is being processed, you will see a preview of the album with a progress bar. Once
the process is completed, you can edit the album by pressing the 'preview album' button to
adjust the position of the pictures and other parameters.
NOTE

We recommend you check the product preview. You can modify the product before
printing.
If you do not wish to make any modifications, press 'Next'.To continue
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6.4.2.6 Preview and product editing
Once you have selected the 'Preview and edit' option, the following screen will appear:
Page navigation arrows
Rotate the selected image.
Border colour of images
Exchange an image with
another from the album.
Add or remove text on the page.
Change
background.
Adjust the crop area of the
image.
Album edit section
Adjust selected image
Finish editing the album.
6.4.2.6.1 Save changes
When the product is finished, press 'OK' to continue.
 The following screen will appear:
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Save or cancel changes.
Continue editing album.
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6.4.2.7 Step 6. Order summary
Once you have approved the product changes, the following screen will appear:
Number of album copies
Price per album copy
Finish creating album.
Total price, not including
any possible additional
taxes

To cancel the order:
Press 'Exit'.
To confirm the order:
Press 'Next'.
If you have installed a ticket printer, a note will be printed out with the order details.
The next screen shows the selection of additional products so that the customer can add any
other services or finish the current order, as seen in the relevant chapter.
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6.4.3 'EasyGifts Album' service administration
Due to the vast array of options offered by the Kioskgifts, you need to configure a set of
parameters for each product in each service. Therefore, for the EasyGifts Album service, the
production machine, output module and paper size must be specified for each product,
among other parameters are shown below.
To configure the EasyGifts Album service products, select the „EasyGifts Album‟ service on
the settings screen and then press the „Products‟ button.
1. EasyGifts
Service
Album
2. Products
The list of current products will appear. On the left of each product, marked with a green dot,
those products that are activated, and consequently available to the Kioskgifts user, will be
shown.
6.4.3.1 Product selection
The next screen to appear shows all the existing products.
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Product editing
Activating and deactivating
products
Add a new product
Remove
product.
the
selected
The software is configured by default with several sample products that contain the
approximate price and quantity of images recommended. The supervisor can modify the size,
price and product format.
6.4.3.2 Creating or editing a product
To edit an EasyGifts Album product, first select a product and then press the edit button for
products mentioned above.
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Modify the product reference
shown in the barcode.
Order in which each
product is displayed
Product price
Album printing format
Production machine that
has Dispatcher, either a
kiosk or a Click.
On-screen button
Save changes.
NOTE
In this screen: the cursor is visible to make it easier.
If you do not have a USB keyboard connected, use the on-screen keyboard.
6.4.3.2.1 Reference
This field allows you to define an internal reference that will be shown on the customer order
ticket and also on the Dispatcher, while the print queues are managed from a DPSClick
system.
6.4.3.2.2 Product name
This is the product name that the customer will see.
We recommend you make the product name as descriptive as possible, to encourage
customers to request that product.
6.4.3.2.3 Order
This number shows the product order in the product selection screen. If two products have
the same order number, the one that has been created first will be shown first.
6.4.3.2.4 Product icon/picture
This image will be shown together with the product information. You may take an image from
the end product and replace the default image.
If this field is left empty, the default image will be shown.
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6.4.3.2.5 Design path
This is an internal parameter that is used to change the default designs. It is left empty by
default.
Please do not change it.
NOTE
Only qualified technician can modify this option.
Please contact your dealer or support service to modify the products‟ designs.
6.4.3.2.6 Theme path
This is an internal parameter that is used to change the default themes and backgrounds. It is
left empty by default.
Please do not change it.
6.4.3.2.7 Number of pages
This option enables you to indicate the number of pages you wish the selected product to
have.
(Remember that one sheet contains two pages, one on each side of the sheet).
After selecting the number of pages, you must select the minimum and maximum number of
pictures that the product will contain.
4. Minimum number of pictures: The minimum recommended number of pictures is the
same as the number of pages (one picture per page).
5. Maximum number of pictures: The recommended value is (Number_of_pages –
Number_pages_with_only_one_picture) * 5.
6. Number of pages with only one picture: This option enables you to select the number
of pages on which you wish to have only one picture. The recommended value is 20%
of the total number of pages.
NOTE
Bear in mind that the number of pictures must be:
equal to or higher than the number of pages.
If you exceed the limits, an error screen (see example) will appear to notify you of the
problem.
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6.4.3.2.8 Price
This field is the end product price (including VAT and other concepts).
You can use decimal numbers in the product price.
This price will be shown in the same currency as that set in the Kernel.
6.4.3.2.9 Product format
This option allows you to indicate your required print output format.
The format options are given in the drop-down list and the orientation of the print sheet is
specified (horizontal or vertical).
6.4.3.2.10 Frame type and colour
This option allows you to choose between different picture frame types, and to select the
default frame colour (black or white). The picture frames always include an image shadow
effect in the background.
6.4.3.2.11 Binding position
You must use this parameter whenever the binding requires unprinted space to be left at the
top left margin or at the top of the paper.
This value is set as 'NO' by default.
6.4.3.2.12 Binding size
7. This parameter specifies the percentage (%) of the paper that will be left without a
printed area.
8. This is only relevant if the previous parameter has been set.
6.4.3.2.13 Cover
9. This option enables you to select whether or not the product will have a cover.
10. A cover has an image and a title.
NOTE
Mitsubishi recommends always keeping this option activated.
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6.4.4 Managing EasyGifts Album themes
To access the theme management menu, first select the main Easyphoto settings menu and
then click on the Settings button.
.
1. EasyGifts
Service
Album
2. Settings
6.4.4.1 Enable or disable a theme
The next screen shows a list of the installed themes, and you can enable or disable them by
pressing the selection button next to the theme's title. If the theme is enabled, a green mark
will appear before the theme; if it is not enabled, this mark will not be visible. Bear in mind that
when you deactivate a theme, it will also be deactivated for the Instant Photo Album service.
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Activating or deactivating themes
Permanently
theme
deleting
6.4.4.2 Deleting a theme
You also have the option of deleting a theme. To do so, you must select the theme to delete
and then press the 'delete theme' button. Bear in mind that when you delete a theme, it will
also be deleted in the Instant Photo Album service.
6.4.4.3 Enable/Disable automatic image enhancement prompt
It is possible to enable or disable the prompt asking the user whether or not to apply an
automatic enhancement of images. It is recommended to leave this option checked as the
final outcome of the album is much more striking.
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a
6.5
DVD/CD burning
This service allows the customer to burn CDs/DVDs of his or her pictures or to make a
complete copy of all his or her files.
6.5.1 DVD/CD burning: work flow
When you press the 'DVD/CD burning' button on the main screen, this service will open.
The following screen will then appear:
Press the 'Burn all files' button if you wish to record all the existing files on the original
medium.
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
The screens explained in section c) of the 'Prints' service will now appear (Additional
services: do you want to burn a DVD or CD?).
Press 'Select photos' if you wish to record the selected photographs.
Select photographs
When you press 'Select photographs', the following screen will appear:
To select pictures:
1. Use the arrows to show all the pictures.
2. Press on the required picture to select.
3. Press 'Yes' to copy it and 'No' to reject the selection.
Press 'Exit' to leave this screen.
4. Press 'Finish order' to record.
 The screens explained in section c) of the 'Prints' service will now appear (Additional
services: do you want to make an index copy?).
6.5.2 ‘DVD/CD burning’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
6.5.3 ‘DVD/CD burning’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
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6.6
Frames and greetings cards
This service allows the customer to add decorative frames to his or her photos, and to create
greetings cards with those same photos, or print them out in different formats.
6.6.1 Frames and greetings cards: work flow
When you press the 'Frames & Greetings' button on the main screen, this service will open.
The theme and design selection screen will appear next.
Once you have selected the design, you will need to select the photograph, and then the
resulting greetings card will be shown.
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Edit text
Move
photo
Certain designs may include a specific text, such as 'Merry Christmas', 'Happy Holidays' etc.,
or a default text, such as 'Insert text'. Regardless of the content, the text can always be
modified by the end user.
Press 'Edit Text' to change the font type, size and colour, and the text itself. To accept or
cancel the changes made in this screen, press the relevant button.
Once you have the picture in place and you have defined the text and its characteristics,
press 'Next' to continue.
Before confirming the order, the user will be asked to choose the print size and number of
copies for each print size, as indicated in the previous section on calendars.
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6.6.2 ‘Frames and Greetings’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
6.6.3 ‘Frames and Greetings’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
6.6.4 ‘Frames and Greetings’ service administration: Settings
When this service is configured, as shown in the image below, the following parameters can
be changed:
1. Editing fonts This option lets you choose which fonts may be used to generate frames
and greetings.
2. Delete all This option will delete all the frames and greetings on your system.
3. Delete specific themes This option allows you to remove frames and greetings theme by theme.
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6.7
Compositions
This service enables the customer to print a picture in different sizes on the same page.
6.7.1 Compositions: work flow
When you press the 'Compositions' button on the main screen, this service will open.
The „Create a composition‟ screen will appear next.
Once you have selected the composition, you will need to select the photograph, and then
you will be shown a preview of the resulting composition.
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Once you have the picture in place and you have defined the text and its characteristics,
press 'Next' to continue.
Before confirming the order, the user will be asked to choose the number of copies.
6.7.2 ‘Compositions’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
6.7.3 ‘Compositions’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
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6.8
Collage
This service enables the customer to create a composition with different pictures on a
decorative background.
6.8.1 Collage: work flow
When you press the 'Collage' button on the main screen, this service will open.
The paper size selection screen will appear next.
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Once you have selected the size, you will need to select the photographs that will make up
the mosaic.
To select pictures:
1. Use the arrows to show all the pictures.
2. Press on the required picture to select.
3. Press 'Yes' to copy it and 'No' to reject the selection.
There is a minimum and maximum number of pictures that you can select. Both numbers
depend on the previously selected print size.
Next you will need to select the design from a number of options.
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The collage photos can be rotated by selecting them and then pressing the 'rotate' button.
You can choose the background colour from the same screen.
Next you need to select the size and number of copies to continue the work flow.
6.8.2 ‘Collage’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
6.8.3 ‘Collage’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
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6.8.4 ‘Collage’ service administration: Settings
The function of this part is to select the colour and thickness of the frame which will be applied
to each image of the collage.
When this service is configured, as shown in the image below, the following parameters can
be changed:
1. Edge colours. This option lets you choose between white, black or no border.
2.
Edge thickness. This option lets you choose between fine, normal and double.
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6.9
Mosaic poster
This service enables the customer to create a mosaic-type poster using parts of a picture that
has been printed on different pages.
6.9.1 Mosaic poster: work flow
When you press the “Mosaic Poster” button on the main screen, this service will open.
The poster size selection screen will appear next. Depending on the set paper sizes, different
mosaic sizes will appear.
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Once you have selected the size, you will need to select the photograph and then the mosaic
poster will be shown.
Once you have the picture in place and are happy with the result, press 'Next' to finish the
order.
6.9.2 ‘Mosaic Poster’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
6.9.3 ‘Mosaic Poster’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
6.9.4 ‘Mosaic Poster’ service administration: Settings
The function of this part is to select the compositions of the mosaic poster that will be
activated.
When this service is configured, as shown in the image below, the following parameters can
be changed:
123
1. Composition enabled or disabled. This option allows you to enable or disable each
mosaic poster format.
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6.10
‘Kioskgifts online’ service
This service enables the customer to make their orders online at http://www.kioskgifts.com.
This website allows you to create calendars, greetings cards and albums from the comfort of
your own home using an online application. The customer will obtain the order in electronic
format, which he or she must take to the store in a compatible medium (USB drive, memory
card, etc.), to be printed.
NOTE
Services available on the Kioskgifts website may be available on the store Kiosk and selected
by the customer. Wherever possible, the store must inform its usual customers before they
prepare their orders from home.
6.10.1 ‘Kioskgifts online’ service: work flow
Once you have selected the device onto which the online orders have been saved, you move
on to the following steps:
a) A list of all the orders contained on the device is shown. The customer can select
those that he or she wishes to complete, and at all times the total price of the
selected orders will be visible. If an order can not be performed then it can not be
selected.
Selected order
Order not possible
Total price
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b) The system will read the order information and create the necessary files for
production. Depending on the amount of orders selected and the number of
pictures in each order, this operation may take a few seconds or several minutes.
c) The service is closed and a summary of the order is displayed. Unlike other
services, you cannot add new products.
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6.10.2 ‘Kioskgifts online’ service administration: product creation and
price editing
To configure the Kioskgifts service products, select the 'Kioskgifts online' service on the
settings screen. Next, press the „Products‟ button.
Kioskgifts
service
online
Products
The list of current products will appear. On the left of each product, marked with a green dot,
those products that are activated, and consequently available to the Kioskgifts user, will be
shown.
Select all
Product is enabled
Edit product
127
The following information is shown for each product on the list:
Product ID, including:
- type of product
- print format
Product price
Product reference
Press on any of the listed products, and the product edit screen will appear.
Product identifier
Production machine
Price
Product reference
The following values can be modified on this screen:
Production machine to which the product will be sent.
According to the system settings, more than one option may appear. These
could be the Kioskgifts itself (in stand-alone mode), another Kioskgifts
machine (as is the case in a Kiosk isle), or a Click5000.
If you change the production machine for a product, you will be asked if you
wish to apply the same change to all products.
Product price
Product referenceThis value is optional: it is only useful in those cases where
you are using barcodes or a different numerical code for each product that
appears on the customer ticket.
6.10.3 When an order is not possible in the ‘Kioskgifts online’ service:
error codes
There are several reasons why an ONLINE Kioskgifts order may not be possible to complete.
When this occurs in the order itself, an error code will specify the problem. This code is not
designed for the end customer, but for the operator in order to understand what the problem
is.
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Error code
Error
code
Description
Solution
1
Invalid product setting
The product on the website is new and your
software has not been updated
2
Unknown product ID
The product on the website is new and your
software has not been updated
3
Product disabled
Enable the product from the product settings
4
Unknown product type
The type of product sent from the website is
new and your software has not been updated
5
Invalid production machine
Correctly configure the product from the
product settings
6
Service module not started
Check that the service (PRINTS/LABS)
associated with the product has been started
7
Consumable does not exist
Check that the consumable associated with the
product is not excluded in the format filter
8
Incorrect group
The product setting on the website is new and
your software has not been updated
9
Incorrect number of pages
The order is damaged and cannot be
processed
10
Incorrect data format
The order is damaged and cannot be
processed
11
Invalid customer order (there is
no order information)
The order is damaged and cannot be
processed
12
Invalid customer order (there are
no pictures in the order)
The order is damaged and cannot be
processed
13
Invalid customer order (there are
no miniatures in the order)
The order is damaged and cannot be
processed
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6.11
‘Pending orders’ service
This service allows the customer to process the orders prepared in any of the terminals that
form part of a kiosk isle.
6.11.1 ‘Pending orders’ service: work flow
After selecting the pending orders service, the user will be asked to give the relevant order
information. Depending on how this service is configured, different screens will then appear:
a.1) If the pending orders service is configured in automatic mode (recommended if you
have a barcode scanner) the following screen will appear. The customer must place the
ticket under the barcode scanner to be read.
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a.2) If the pending orders service is configured in manual mode, the user must type
in the order number and validation code shown on the ticket.
b) The service will conclude and an order summary shown. Unlike other services, no
new products can be added.
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6.11.2 'Pending orders' service administration: general settings.
Depending on whether you have a barcode scanner or not, you can change the way in which
order information is inserted. To configure the service mode, select the „Pending orders‟
service on the settings screen. Next, press the „Settings‟ button.
Pick-up service
Settings
A screen will appear that enables you to set the machine to manual mode. This mode is only
recommended if you do not have a barcode scanner or if the existing one does not work
properly.
Activate
mode
manual
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6.12
Customised Products
With this service, it is possible to offer photo gifts in the Kioskgifts, such as mugs, t-shirts,
key-chains, etc., with a photo selected by the customer.
In the definition of each product, it is specified if it will use a printed image with the
MITSUBISHI dysub printers or third-party technologies (sending to remote labs or special
printing systems located in the same store.)
It is important to know in advance that the Kioskgifts unit does not provide a list of products by
default. The store must know in advance what type of products are offered and how they will
produce them. The creation of the list of products on offer, and all the parameters and
additional resources, is the responsibility of the store or chain.
NOTE
The laboratory service from the Customised service requires the use of an additional license.
Please refer to the additional licenses chapter for more information.
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6.12.1 Customised Service: work flow
Once you press the 'Customised' button on the home screen, the service will begin and
request the selection of photos to be worked on.The first screen of 'Customised' contains the
first groups defined.
'Question' field of the
group settings
'Name' field
Price
'Description' field
In the case of a gift, this is the price of the gift itself. However, if it is a group, it is the most
affordable price belonging to the group
You can tell if an item is a group or gift by the background colour of the title and the label
accompanying the price.
-
Dark indicates that this is a group and is included with the label and price.
White indicates that it is a gift.
After choosing the gift to be made, the screen where the image is selected is displayed.
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Number of photos
needed to continue
To continue, there must be as many photos selected as there are indicated by the range
located at the top; if a valid preview for the gift has been defined, it will then be displayed
next.
Adjustments
To refine the photograph within the area assigned to it in the product, click the adjustment
button.
When finished with the adjustments, the order summary screen is displayed where the
amount of gifts can be chosen.
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To complete the order, simply press continue.
6.12.2 'Customised' service administration: Gifts management tool.
NOTE
The administration of products pertaining to this service requires a thorough knowledge of the
application software and system in general. To edit or create products, contact your dealer or
authorised service centre.
When you first enter the 'Customised' product settings, the following screen is shown.
Gift structure defined in
the system
Current working
language
Add/delete
element
When a group is selected, the related setting details are shown on the right of the screen.
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Group
selection
Group
specification
Description of the fields of a group or subgroup.
-
ID: Unique ID within the parent group to which it belongs.
Question: A question is asked in the service flow to choose between one of its sub
elements.
Name: Descriptive name of the element for the end customer.
Description: Brief description of the element for the end customer.
Priority: Used for managing the order of the presentation of items. They are in
increasing order with smaller values first.
Route: Physical location of the item in the folder tree generated for the structure.
(Read Only)
Icon: Icon for the group/subgroup that will be displayed in the selection of gifts.
The screen below shows the configurable details for a gift.
Gift
selection
Gift
specification
137
-
ID: Unique ID within the parent group to which it belongs.
Name: Descriptive name of the element for the end customer.
Description: Brief description of the element for the end customer.
Delivery instructions:Apply for future updates.
Priority: Used for managing the order of the presentation of the user's gifts. They are
in increasing order with smaller values first.
Route: Physical location of the item in the folder tree generated for the structure.
(Read Only)
Internal ID: Unique ID in the system for the gift.
Icon: Icon for the gift that will be displayed in the selection of gifts.
Destination machine: Selection of the destination machine for printing.
Service module: Selection of the service module (Prints, Labs)
Consumables/Channel: Selection of the type of consumable items for PRINTS or the
LABS service that will be used.
Format/Product: Printing format
Printserver Channel: Setting of specific parameters for the PrintServer.
Minimum files/Maximum files: For the moment, this is for information only. It defines
the minimum/maximum necessary for the composition of the gift.
Prices:Gift price
Product reference: Reference settings for the product, in the case that a receipt is
requested.
Preview: Button to access the settings screen of the gift preview with the user's
photo.
Settings screen for the gift preview
Preview
image
Preview mask
Image
position
Clean
-
-
Preview image:The background image displayed behind the user's photo.
Preview mask:The image is the same size as the preview image. This is the alpha
channel that defines the transparency of the area where the customer's image will
appear.
Image position:The coordinates (left, top, width, and height) where the customer's
image is shown
Clean:Clears the current preview settings.
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6.12.2.1 Example of creating a gifts structure
In the case of direct printing from the printing module DPSLab, you must first create a specific
product for each gift in the module.
Root node
Group
Gift
The steps to build the gifts structure, as
shown in the image on the right, are given
below.
1- Selection of the parent element to add the new item.
2- Press the add element button. We are going to create a 'TSHIRT' family.
3- Change the element ID created by typing 'TSHIRT' in the appropriate field on the
right-hand side panel of this screen.
4- With the TSHIRT item selected, press '+' to create the product 'Cotton shirts'
('COTTON') which belongs to the family, 'T-shirts'.
139
5- To create another product ('Children's T-shirts', 'CHILDREN') within 'T-shirts', again
select the item TSHIRT and press '+'. Enter the name 'CHILDRENS' in the ID field on
the right-hand side panel.
6- To create the family MUG, select the item ROOT and press '+' repeating the above
steps.
7- Once the general structure of gifts is generated, each element will be selected to
configure each of their parameters.
Settings details
To set how the gift photographs are printed, configure the following parameters.
8- Setting the gift preview.
140
The picture below shows a schematic example, with the actual dimensions of the
image files and the location coordinates of the photograph inside the transparency
mask.
141
7 Operator services
7.1
Introduction
Operator services are services that, due to their complexity and added
value, are not designed for use by the end user. To activate them, press
the mode button on the operator service screen.
When you activate the operator mode, all the functions reserved for the
operator are enabled; this means that the validation of the order by the operator will be done
automatically (see section on Order validation).
The top of the screen indicates that the operator mode is activated. The operator mode is
deactivated when the unit is returned to the main screen.
7.2
Photo ID photographs
This service is used to print a photograph for identity documents, passports, wallet-size
portraits, etc.
The advantage of using this service instead of the basic compositions used for IDs is the use
of biometric masks, the possibility of mixing up to 2 different photographs in the same print,
greater access to various tools to adjust the zoom, crop and restore images, and the option of
automatic biometric adjustments.
With 'apply automatic biometric settings' enabled, the system processes the selected image
and will adapt the face to the biometrics mask associated with the composition. This will save
time for the operator when printing the photograph correctly.
142
7.2.1 ‘Photo ID’ photographs workflow
When the 'Photo ID' button on the main screen is pressed, this service will begin.
The composition screen will appear next.There are two types of design: standard and split.
Split designs (in two different colours) can be used to mix two different photographs.
Single image
composition
Double image
composition
Pick-up point
After selecting the composition, the photograph must be selected. The preview of the
resulting composition will be displayed. The operator will have buttons available with the
functionality necessary for adjusting the image to the biometric mask.
See
photos
Composition
preview
more
Click to change the
composition
selection on screen.
Photo number
Change composition
image.
Biometric mask
Controls to fit
picture
Number of copies
Rotate the image
Once you have the picture in place and are satisfied with the result, press 'Finish order' to
continue.
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7.2.1.1 Automatic biometric adjustments
With the automatic biometric adjustment option enabled in the service settings (see the
chapter on 'Photo ID‟ Service Management: General Settings'), the system may take longer to
display the selected image. The photograph may appear centred and with the zoom adjusted.
The 'Photo ID' service applies cutting-edge tools to detect the face of the customer and help
the operator to centre the image on the biometric mask displayed in the centre of the screen.
If it is not possible to properly focus the image, there will be a warning under the picture.
This could be caused by one of the following:
The customer's eyes are not clearly visible in the image
The top of the customer's head is too close to the top of the image. This
distance can vary depending on the size of the print rectangle and biometric
mask used.
The customer is wearing glasses and there is a slight glare on them.
Part of the customer's face is not clearly visible
The customer's face is rotated 90 degrees or more in the image.
The image has a low vertical resolution (less than 500 pixels)
In any case, after the automatic detection of the image, it can be adjusted manually.
In some cases, it is possible that the customer's face is not properly set although no error
message appears in the image. This may be normal if the design does not use the size and
aspect ratio for official IDs and passports and it displays a biometric mask. In this case, make
the final adjustments manually.
7.2.2 ‘Photo ID’ service administration: product creation
The administration of the different products in this service is the same as the administration of
the 'Prints' service, which has already been explained in this manual.
7.2.3 ‘Photo ID’ service administration: editing prices
The administration of the different prices for each product in this service is the same as the
'Prints' service, which has already been explained in this manual.
7.2.4 ‘Photo ID’ service administration: general settings.
To access the General Settings screen of the 'Photo ID' service, select the 'Photo ID' service
configuration screen and then press the 'Settings' button.
144
'Photo ID' service
Settings
A screen appears to activate the automatic biometric detection and to define a PrintServer
channel which will be applied to print service compositions.
Activate biometric detection
Printserver Channel
145
8
ADDITIONAL LICENSES
Some system functions require an additional license that is available from your usual supplier.
For example, shipping to a laboratory in the 'Copies' and 'Customised Photo Products'
services.
8.1 To register and obtain an activation key
To activate licenses, you must be a registered user. Please go to the page
http://www.mitsubishiphoto.com/cardcode
and follow the instructions for
registering and activating licenses.
When purchasing a new license (service), an Activation code (hereinafter 'CardCode') is
delivered. Please request a CardCode from your provider to activate additional licenses.
During activation, the CardCode number and System ID will be required.
The system IDis a unique code that identifies your system. It appears on the activation screen
of the service or product to be registered. This is also available on the Kioskgifts operator
screen.
When prompted for the software activation key, enter it in the required field.
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APPENDIX
Dispatcher
Revision 2.0
ENGLISH
Rev. 2.0
APPENDIX
Dispatcher
CONTENTS
1
DISPATCHER CONCEPTS AND DEFINITIONS................................................ 3
1.1
2
APPLICATION STANDARDS ........................................................................................... 3
1.1.1
Status colour coding .............................................................................................. 3
1.1.2
Multiple selection ................................................................................................... 4
1.1.3
Editing, optional fields and of information. ............................................................. 4
DISPATCHER ADMINISTRATION INTERFACE ............................................... 5
2.1
PREVIEW OF THE MAIN SCREEN ................................................................................. 5
2.2
INCOMING ORDERS SECTION (DOES NOT APPEAR IN CLICKLITE) ........................ 7
2.2.1
Approval of orders .................................................................................................. 8
2.2.2
Browsing incoming orders ...................................................................................... 8
2.3
ACTIVE ORDERS SECTION ............................................................................................ 8
2.3.1
Selecting an order .................................................................................................. 9
2.3.2
Services in an order ............................................................................................... 9
2.3.3
Toolbar and status bar ......................................................................................... 10
2.3.4
Details of services ................................................................................................ 12
2.3.5
Order/service options ........................................................................................... 13
2.3.6
Order options ....................................................................................................... 14
2.3.7
Service options (optional) .................................................................................... 14
2.3.8
Exporting orders and services to Click ................................................................ 15
2.3.9
Saving orders permanently .................................................................................. 15
2.3.10 Apply changes ..................................................................................................... 15
2.3.11 Preview and touching up of images in orders/services ....................................... 16
2.4
DEFAULT FILTERS FOR ORDERS ............................................................................... 16
2.4.1
Active orders ........................................................................................................ 17
2.4.2
Completed orders ................................................................................................ 17
2.4.3
All orders .............................................................................................................. 17
2.4.4
Orders to save ..................................................................................................... 17
2.5
SERVICE MODULES ...................................................................................................... 18
2.5.1
Devices ................................................................................................................ 18
2.5.2
Formats ................................................................................................................ 20
3
DISPATCHER CONFIGURATION ................................................................... 21
3.1
4
CONFIGURATION ADMINISTRATION SCREEN .......................................................... 21
SPECIAL FEATURES OF SERVICE MODULES ............................................. 23
4.1
PRINT SERVER .............................................................................................................. 23
APPENDIX Dispatcher 2
APPENDIX
Dispatcher
1 Dispatcher concepts and definitions
In a Flexilab system, orders can be made from external devices, which are then processed by
a centralised Dispatcher. This structure makes it possible to connect several Kiosks in Order
Terminal mode.
In a system configured in this way, all the orders from Order Terminal Kiosks are processed
by the Dispatcher. ClickPRO orders are also brought together in the Dispatcher.
As the system operator, it can organise the execution of orders, change settings, review job
records, etc.
The following diagram shows the connectivity of all the modules in the system, and the
information flow.

Dispatcher CORE: This is the main Dispatcher application which must always be
operating. This application processes all the orders and services, keeping control and
managing the queue of pending jobs for the various output devices.
The monitor application starts the dispatcher core motor and makes sure it is constantly
operating.

Dispatcher ADMINISTRATION: This is the interface used by the operator to view and
organise orders and services. It is not necessary for Dispatcher Administration to be open
all the time for jobs to be done correctly. However, its use is recommended with
connected Order Terminal machines as it is the interface which enables the operator to
accept incoming orders that are not approved automatically (pending payment, etc…)

Service Module: Output devices which process the services included in a client's order.
For example, 10 x 15 cm (4 inches x 6 inches) digital photo is printed by the DPS Print
Server Service Module, which chooses the best printer for processing the image.
1.1 Application standards
The application is based on standards to facilitate its use and provide increased client
satisfaction. Some of the guides applicable to the entire system are shown below.
1.1.1 Status colour coding
Dispatcher Administration shows the status of orders and services using coloured circles.
APPENDIX Dispatcher 3
APPENDIX
Dispatcher
- Pending
- Executing
- Paused
- Error
- Done
- Batch executing (can be executed later)
1.1.2 Multiple selection
In the list of incoming orders, several orders can be selected at the same time by checking
each one separately. To deselect an order, check it again.
After several orders have been selected, the same action can be applied to the entire set
(approve, validity with pause or delete).
1.1.3 Editing, optional fields and of information.
The following standard is applied to all fields containing information:
White Background: compulsory fields. The information must be completed or selected.
Light cyan blue background: Optional fields. These can be left blank.
Grey or transparent background: Information fields. These cannot be changed.
APPENDIX Dispatcher 4
APPENDIX
Dispatcher
2 Dispatcher administration interface
Dispatcher Administration is an application which can be started manually from the
Kiosk/Click application. It can be opened and closed without this affecting the work being
done.
2.1 Preview of the main screen
The main screen consists of various sections and tool bars, depending on the objective of
each section.
Incoming orders
pending approval
Tool
bars
Active or
completed orders
Details of orders
(services)
Configuration
and
Click access
All the lists are ordered by priority and time. The left hand side of the list contains higher
priority orders, while those with a lower priority or older ones are on the right. The list of
completed orders is ordered by date of ending (more recent ones are shown first)
High priority
Most recent

Low priority
Oldest
Order and service files
APPENDIX Dispatcher 5
APPENDIX
Dispatcher
Each order is represented by files containing information as a summary, either about the
services involved, or about the order itself.
Entry of orders pending approval
+ Order identifier. A ticket is generated with this identifier in Kiosk or Click (999998)
+ Machine identifier. This identifier is an alias that can be configured at Kiosk or Click level
(K70XAVI)
+ Day and time of order creation (those on the same day will only be shown with a time)
+ Order priority. There are 3 possible priority levels and a change of colour to show top
priority ( "now").
Now!
High
Medium
Low
+ PRICE of the order
+ Order payment indicator. If the order has been paid for at the Order Terminal this image in
the file will appear in the file before it is approved. It shows that it can be approved before
the client comes to collect his/her completed order.
Entry of orders in transfer
+ Order identifier. A ticket is generated with this identifier in Kiosk or Click (500031)
+ Machine identifier. This identifier is an alias that can be configured at Kiosk or Click level
(C5000006)
+ Day and time of order creation (those on the same day will only be shown with a time)
+ Order priority. There are 3 possible priority levels and a change of colour to show top priority
( "now").
Now!
High
Medium
Low
+ File transfer progress bar.
+ PRICE of the order
+ Order payment indicator. If the order has been paid for at the Order Terminal this image in
the file will appear in the file before it is approved. It shows that it can be approved before the
client comes to collect his/her completed order.
Orders approved
APPENDIX Dispatcher 6
APPENDIX
Dispatcher
+ Order identifier. A ticket is generated with this identifier in Kiosk or Click(100035)
+ Machine identifier. This identifier is an alias that can be configured at Kiosk or Click level
(K7000086)
+ Day and time of order creation (those on the same day will only be shown with a time)
+ Order priority. There are 3 possible priority levels and a change of colour to show top
priority ("now").
Now!
High
Medium
Low
+ Service identifiers. Each order may have several services. This file shows the first 4 with a
short description of the type and format, and the number of copies.
Services

Copies, Service, Status, Samples
A service file contains details of the status of the service, its progress, date of ending of the
service, and a preview of the first and last image in the service.

Destination
The destination may contain one or several devices, or may even not have any assigned to it.
This latter case only arises in services that have recently been created and which still do not
have an output device assigned to them. The service module will assign devices according to
its internal assignment policy. It is possible to specify a destination before sending the service
(ClickPRO) to force it to be printed by a certain printer, for example.
2.2 Incoming orders section (does not appear in Clicklite)
All the orders requested by DPS Systems which are pending validation can be seen in this
section.
Orders that have already been paid for at the Order Terminal, or those from a Click will be
automatically transferred to the active orders section (configurable).
NOTE
It is possible to automatically accept all orders, using the Dispatcher configuration screen and
changing the setting of the “ORDERS” group labelled “AUTO_APPROVE” to TRUE.
However, to make incoming orders always pending validation, the value of
“AUTO_APPROVE” must be FALSE.
APPENDIX Dispatcher 7
APPENDIX
Dispatcher
2.2.1 Approval of orders
In order to approve an order, select it in the main browsing panel and press the “approve” or
“approve with pause” button.
This panel enables multiple selections to be made: Several orders can be selected at the
same time and all of them approved in a single operation.

Approve: After the order has been approved, it disappears from the panel and
reappears in "Active Orders" as "Pending”. This means that the order is
processed automatically as soon as the appropriate Service Module is
available.

Approve with pause: When an order is approved with a pause, it also appears
in the “Active orders” panel, but is not processed while it is “paused”.
This order waits indefinitely, until started manually by an operator.
This option is useful if an operator needs to make adjustments to the image or to
change the order options before executing it in the Service Module.
2.2.2 Browsing incoming orders
All incoming orders are stored in this section until they are approved. Hundreds of orders can
be stored this way. The arrows on the left and right must be used to view them.
The arrows are disabled if all the orders fit in the visible space on the screen. When the
arrows are enabled, they are shown in a different colour and a number appears inside them,
showing the amount of hidden elements in each direction.
The example below shows the contents of the arrows.
Visual Area
2
3
2.3 Active orders section
The orders included in this section are those that have been approved and which may be
processed at any time. This depends on the availability of the Service Modules and the status
of the order.
APPENDIX Dispatcher 8
APPENDIX
Dispatcher
The status of an order may vary, and is represented by the colour codes described above.
(*)
An order being executed may be paused at any time , and the Service Module stops work on
it.
(*)
Depending on the Service Module, it is possible that an order remains paused, due the risk
of damage to the medium or application. For example, copying a CD cannot be stopped, but
printing of a digital photo can.
2.3.1 Selecting an order
Click on an order to select it. The colour and edge will change.
When an order is selected the buttons on the toolbar show the possible actions at that point
(change configuration, stop, start, leave in pause mode, delete, etc.).
Some actions are disabled in some order statuses.
2.3.2 Services in an order
Once the order has been selected, its details appear at the bottom of the screen.
Service is deemed to mean: the format, progress, amount of images, output devices and the
first and last image of those selected.
It is also possible to select a service and the toolbar will change according to the actions that
can be taken in each case, which also depend on the status of the service.
APPENDIX Dispatcher 9
APPENDIX
Dispatcher
2.3.3 Toolbar and status bar
The toolbar consists of various buttons. Each allows different actions to be taken on the
execution of the order or the service.
There are some limitations on the way some actions can be executed. Depending on the
status of an order or service, some actions may not be available.
Some status have certain associated actions. The following list gives details of these actions.

RESUME
If an order has been selected, this action will start all its services with a
status
of
PENDING,
DONE,
in
ERROR,
or
PAUSE

DELETE
This button only affects an order which is stopped (PAUSED, ERROR or
DONE) and deletes it from the system, although some data are kept
internally for inclusion in statistics.

PAUSE
PAUSE is only applicable to orders or services with a status of IN
EXECUTION, or PENDING. This action stops the execution, or holds up
the queue for the order/ service in question, moving on to the next services
in the queue according to the order of priority.

OPTIONS
(not
available
in
Kiosks
in
Standalone
mode)
Enables the options of any element (order/service) to be seen and some of
their settings to be modified, depending on their status. The statuses that
allow modification of the data are those which are “inactive” (DONE,
ERROR, PAUSED).
When this button is pressed, the options window appears, and remains
visible until the button is pressed again.
When editing options, it is possible to change between orders and
services with no need to hide this window.

PICTURE ADJUST (not available in Kiosks in Standalone mode)
It is possible to access the adjustments screen from an order or from a
service. If access is from an order, all the images belonging to it will be
edited.
RESTRICTIONS
All the orders from a Kiosk in Standalone mode contain which the client's files must be
deleted for legal reasons, as explained in the terms and conditions. For this reason,
Dispatcher deletes all the images of orders from the system once they have been completed.
APPENDIX Dispatcher 10
APPENDIX
Dispatcher
2.3.3.1 Status of orders
The status of orders changes automatically according to the changes in status of services.
The following list shows the various statuses in which a service may be and how this affects
the final order. The priority is from HIGH to LOW.
PRIORITY
STATUS OF THE ORDERS
ordered by the most restrictive statuses
requiring manual operation
HIGH
ERROR
PAUSED
EXECUTING
.
PENDING
.
.
DONE
LOW
For example, in a pending order with 3 services; if 2 are in EXECUTING and 1 in ERROR, the
status of the order is ERROR because this shows that an operator's attention is required.
Services in EXECUTING continue to be executed until they are completed.
Paused devices are also given a high priority on the list above as they require manual
intervention by the operator.
2.3.3.2 Limitations
If "PAUSED" is activated for an order/service, its execution is paused, but other new orders or
services continue to be executed as normal.
If RESUME is activated for an order/service which is PAUSED, in ERROR or DONE, it is
reactivated, and its status becomes PENDING. The order/ service will not be processed until
the Service Module is free again.
It is possible to “KEEP” an order from a Kiosk or Order Terminal to keep it in the system until
it is permanently deleted manually. This is useful for saving sample orders, some interesting
orders from clients you wish to save for some time, etc.
A service with an ERROR status may continue being executed using the RESUME option.
This enables the service to be resumed at the exact point where it left off.
The table below shows all the possibilities for action for orders and services depending on
their status.
APPENDIX Dispatcher 11
APPENDIX
Dispatcher
Actions Toolbar & options
START
PAUSE
OPTIONS
PENDING
Yes (4)
Yes
Yes
PAUSED
Yes
Yes (5)
ERROR
Yes
Yes (5)
Type
STATE
EXECUTING
(Orders)(2)
Yes
Yes
Yes
Yes
OPTIONS
(Service
Modules)(6)
ADJUSTMENT
KEEP
EXPORT
(2)
(2)
to Click(2)
Yes (7)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes (7)
Yes
Yes (7)
Yes
Yes
Yes
DELETE
BATCH_
ORDERS
EXECUTING
DONE
KEEP
TO_APPROVE
Yes
Yes (5)
Yes
Depends on the status of the orders
Yes (validate)
Yes (validate)
Yes
Depends on the status of the orders
Yes
TO_RESUME
Yes
Yes
Yes
PENDING
Yes
Yes
Yes (7)
Yes
PAUSED
Yes
Yes (3) (5)
Yes
Yes
ERROR
Yes
Yes (3) (5)
Yes
Yes
Yes
Yes
Yes (7)
Yes
Yes
EXECUTING
SERVICES
BATCH_
Yes (7)
EXECUTING
DONE
Yes
TO_RESUME
Yes (3) (5)
Yes
Yes
Yes
Yes
Yes
TABLE 1
If the system has eliminated the service files, only the delete-option will be possible on it.
Only activated in a Click. A subfolder is created in the professional workfolder with the order
identifier, so that it can be easily identified.
The priority of a service cannot be modified.
It is possible to restart an order in pending status if an order with “Now” priority has stopped
another incoming order.
The options can be seen and edited.
Shows adjustments in reading mode.
2.3.4 Details of services
The information on a service which appears when an order is selected is useful for monitoring
the steps to take and the status.
APPENDIX Dispatcher 12
APPENDIX
Dispatcher

Copies: The number of images for processing is shown in the first section. When burning
CDs, the number of CDs is normally 1.

Service: Shows the print format (10 x 15) or the type of service for IndexPrint, calendars,
card photos, etc.

Status: Shows a progress bar and the completed / total number of copies.

Destination: Shows the output device/s for the service if it is already being processed. If
these services have not yet been assigned to a device, an “Output device not yet
assigned” message appears.
There is only one case in which the destination is known before assignment of the
Service Module - when a destination device isn determined from the source application.
(E.g. ClickPRO)
This information is useful for collecting jobs after they have been processed, when there
are more than one output device.
For example, a PRINTING service in balanced mode can be printed on all the connected
printers which offer this format. This section shows the “alias” of all the printers which
process this type of service.

First and last images: Shows a thumbnail of the first and last image in the service.
2.3.5 Order/service options
Order and service options can be edited and viewed using the options button on the
toolbar.
This window activates a pop-up window showing the options for the selected element
(order or service) and enables some settings to be modified.
The options for orders and services are not translated as they are internal Dispatcher values.
The meaning of each is listed below.
2.3.5.1 Restrictions
It is not possible to edit options in orders or services if their status is Executing or Pending.
Changes cannot be made in these cases.
APPENDIX Dispatcher 13
APPENDIX
Dispatcher
It is also not possible to EXPORT TO CLICK for an order which is being processed.
It must first be left "IN PAUSE" in order to be able to make changes.
2.3.6 Order options
Some settings or options in the order can be modified. All the internal options in the order can
be seen as complementary information.
The order settings which can be changed are:

PRIORITY: An indicator of priority within the following values: High, Medium, Low, Now!
(Immediate).
The Now priority is the highest, and leads to any job with a lower priority that is being
executed being stopped. When the order is completed the order is reestablished
according to what the other orders were being executed.
Some of the common read only settings in an order are:

INITIAL_TIME (start time): The date and time when the order was created.

END_TIME (end time): The date and time when execution of the order was completed.

SOURCE APPLICATION:The name of the application which generates the order.

USER_TYPE: The type of user executing the order. This is useful for orders from an
Order Terminal/Kiosk (operator, end client, etc.)
2.3.7 Service options (optional)
The service settings shown depend on the destination Service Module and the type of
service.

COMMON SETTINGS:
o FORMAT: The output format which is used in this service (Example for printing: 10 x
15cm or 4 x 6 inches, etc., CD burning: DVD_8Gb, etc., DPSLab: 1 hour, 24 hour
service, etc.)
o DESTINATION_DEVICE (destination printer): Enables the printer printing the service
to be changed. Only the printers using the format in question are offered.
o COPIES: Number of images / CDs etc. processed for the selected service.

PRINT SERVER:
o QUALITY: 1,2,3 (Normal, Fine, Superfine)
o BALANCED (balanced mode): TRUE/FALSE depending on whether the printing
mode is balanced or blocked
o WHITE BORDER: True/False:
o FIT_TO_PAPER: False
o COLOR_OPTIMIZED: Colour optimisation (Colour / Black and white)
o FIT_TO_PAPER: TRUE/FALSE To fit the image to the paper, trimming the image to
maintain the proportions.
o ERROR CODE: (Not visible if there is no error): An error code, only when there has
been a problem in the service.
o ERROR DESC: (Not visible if there is no error): Description of the error code.

CD BURNING:
o ACTION (Result of creating a CD): SUBLIME (creation of a CD with the client's
images and the SUBLIMECD application), BACKUP (back-up copy CD), ERASE
(deletion of CD), QERASE (Quick delete)
APPENDIX Dispatcher 14
APPENDIX
o
o

Dispatcher
SESSION_NAME: Internal name of the CD compilation (only available for SUBLIME
and the CD BACK-UP COPY)
LANGUAGE: Default language for the SUBLIMECD.
DPSLAB:
o TAX: Amount of money for tax applied to the Service Module.
o CUSTOMER_ASK: Questions that the Kiosk or ClickPRO will ask clients to obtain
information about them (address, telephone number, etc…)
o SERVICE_ASK: Questions defining the type of service to be carried out
(Colour/B+W, White border, etc.)
o PRODUCT_ASK: Questions related to the product.
2.3.8 Exporting orders and services to Click
Selected orders and services can be sent to Click from the options screen
The selected orders/services are transferred to a Click work folder as a
subfile with the same name as the order number.
Working Folder
DISPATCHER_123456
DISPATCHER_222333
To access these exported orders, access the Click application and the work folder opens to
view the order for editing.
Because an order can be exported as many times as desired, if the order exists in Click, a
folder is created with a number (1), e.g. “DISPATCHER_222333 (1)”
2.3.9 Saving orders permanently
Orders of interest can be saved permanently in the system. To delete them
afterwards, the “Cancel” button is used.
The orders saved are visible from the STORE tab.
Orders can be saved regardless of their status. A saved order can reexecuted at any time and
as many times as necessary.
2.3.10 Apply changes
This button is used to apply changes to the values in the options panel, so that
they are effective and the screens are updated with the new values.
APPENDIX Dispatcher 15
APPENDIX
Dispatcher
2.3.11 Preview and touching up of images in orders/services
Orders normally consist of photographic services or include images. The first and last images
they contain are shown in the details of services (in the active orders section).
Dispatcher allows previewing of the entire contents of the services, and
adjustments to be made quickly. An order can be completely modified, moving
automatically from service to service.
All the images involved are shown on the preview/adjustments screen, where
all the changes made can be saved.
RESTRICTIONS
It is not possible to adjust images of orders/services which are being executed or pending. In
this case, it is only possible to preview the contents.
Operation of this screen is explained in the Click manual.
2.4 Default filters for orders
From here, orders can viewed and filtered to work quickly with those needing most attention,
already processed orders can be recovered.
APPENDIX Dispatcher 16
APPENDIX
Dispatcher
2.4.1 Active orders
Shows the orders currently active. This refers to orders with the following statuses:
PENDING, IN PAUSE, ERROR, EXECUTING and all their services.
This list is ordered from high to low PRIORITY and by date. The orders on the left of the list
have the highest priority, and the ones on the right the lowest priority.
2.4.2 Completed orders
These are those with a DONE status and whose services are also DONE.
This list is ordered backwards by date and time of completion. The first order on the left will
be the last to have been processed, and the one on the right the oldest. The date shown on
the file is the creation date, but when the order is selected, the completion date of each of the
services can be seen on the progress bar.
2.4.3 All orders
This shows all orders, both active and completed, and those marked with SAVE.
Completed orders in SAVE status are shown in the panel of completed orders until the day
specified for the Garbage Collector. From this date onwards, orders are only visible from the
SAVE tab.
2.4.4 Orders to save
Orders which can be in any status but which are marked as SAVE. The operator chooses to
save them from the options panel.
APPENDIX Dispatcher 17
APPENDIX
Dispatcher
2.5 Service Modules
2.5.1 Devices
This view enables viewing of the physical devices of all the service modules and the services
of the associated orders. The visible services are those which have been assigned by the
service module, or whose destination device is already known. (e.g. specified from Click).
Unassigned services cannot be seen in this section.
This screen is useful for finding out the amount of services that will be performed by specific
devices. It is possible to PAUSE and RESTART/CONTINUE services according to needs,
using this interface.
2.5.1.1 Open specific Service Module adjustment application
To open a Service Module, press the button which identifies the Service Module to select it,
and then the OPTIONS button on the toolbar.
This action opens the Service Module screen with its options and extensive information. The
example shows the options screen of the CD Burn Service Module:
APPENDIX Dispatcher 18
APPENDIX
Dispatcher
2.5.1.2 Working with services and their actions
Changes can be made to the services using the toolbar buttons. The status of each service is
shown in the same way as on other screens (a coloured icon).
2.5.1.2.1
PLACING A SERVICE MODULE IN PAUSE MODE
It is possible to place a complete Service Module in pause mode by selecting and pressing
the “PAUSE” button. This makes the Service Module stop all the jobs it is processing until it is
released again. It will then continue working at the point where it left off.
Some Service Modules, such as CD burning, cannot be stopped when the process has
started, as the output device could be damaged. In this case, a message appears stating that
the action is impossible.
2.5.1.2.2
PAUSE MODE, RESUME, STOP AND EDIT A SERVICE
This screen enables the common actions on the toolbar to be executed on the selected
service.
2.5.1.3 Completed services - "DONE”
Completed services appear on this screen, until the execution of a new service in the same
device starts, or until the device is released, if it is in pause mode after processing. This is
useful for identifying the output device for a specific service.
APPENDIX Dispatcher 19
APPENDIX
Dispatcher
2.5.2 Formats
This screen enables viewing of all the Service Modules classified by output format, regardless
of the amount of devices they support.
The services appearing are those that the Service Module has assigned or those for which
the destination format is already known. For printing services, the formats could be 10 x 15,
13 x 18, etc.
APPENDIX Dispatcher 20
APPENDIX
Dispatcher
3 Dispatcher configuration
3.1 Configuration administration screen
Group list
ORDERS
Setting list
AUTO_APPROVE
Setting detail
TRUE: All orders reaching Dispatcher are automatically
approved
FALSE: All orders reaching Dispatcher must be approved
manually.
CHOOSE: Incoming orders are approved or pending approval
depending on the source application. Pre-approved orders can
be generated automatically in Kiosk depending on whether the
client paid for it in that Kiosk. (Although this can be configured
in Kiosk settings)
APPENDIX Dispatcher 21
APPENDIX
Dispatcher
GARBAGE COLLECTOR
Old orders are checked for every 24 hours. The configuration of the following settings determines the action to be taken on
orders:
Setting list
Setting detail
MAX TIME DONE ORDERS: (default value 1 day)
Frequency of cleaning up of completed orders. Numerical value
specified in days.
1-9999: shows how many days orders are saved for.
MAX TIME CANCELLED ORDERS: (default value 1 day)
Frequency of cleaning up of cancelled orders. Numerical value
specified in days.
MAX TIME ERROR ORDERS: (default value 0 days - disabled)
Frequency of cleaning up of error orders. Numerical value
specified in days.
MAX TIME PENDING ORDERS: (default value 0 days disabled)
Frequency of cleaning up of pending orders. Numerical value
specified in days.
MAX TIME TO_APPROVE ORDERS: (default value 0 days disabled)
Frequency of cleaning of orders to be approved. Numerical
value specified in days.
FULL GARBAGE COLLECTOR FRECUENCY: (default value
365 days) Frequency of complete cleaning.
STATISTICS_CLEANUP_TIME: (default value 365 days)
Configuring the system to clean orders over one year old is
recommended. If the value is 0, the statistics data are never
deleted.
Frequency of cleaning of order information from the system.
The statistics data disappears.
TRANSFER
Setting list
Setting detail
LOCAL PATH: Local folder, where incoming orders are stored.
This folder must be writable.
SHARED PATH: This is the shared name for the LOCAL PATH
folder.
In any of the above cases, part of the order data is saved in the system for counting in
statistics.
The following parameter is used to delete these data automatically
APPENDIX Dispatcher 22
APPENDIX
Dispatcher
4 Special Features of Service Modules
4.1 Print Server
The printing service is more complex in a Flexilab system, and the effect of some status
changes on the Dispatcher administration interface warrants special attention.
Print Server can be configured in various ways. The configuration of the application and the
connected printers and their formats may affect the status shown in Dispatcher.
The following table shows all the possible cases changing the status of Dispatcher and as a
consequence is helpful in interpreting the information on the screen and quickly finding areas
which require manual intervention for the recovery of errors in the printers (no paper, etc…)
DISPATCHER
1 Printer ("ANY" balancing
option) or DESTINATION
DEVICE selected
Dispatcher DEVICES status
Automatic balancing
between printers
Printer OK
EXECUTING
OK
n/a
The printer is in ERROR
ERROR - If relaunched, it is
assigned to the same
original printer
DeviceERROR
NO
Printers OK
EXECUTING
OK
n/a
Some printers in ERROR
EXECUTING and the part of
the job assigned to the
printers which have ERROR
have to wait.
Device ERROR
NO
ORDER mode
N Printers ("ANY" balancing
option) or DESTINATION
DEVICE selected
EXECUTING. The job waits
for the change of paper or
solution to the problem.
All the printers in ERROR or it is impossible to
continue
1 initial printer (then other
printers with the same
format can be assigned)
SPEED "MULTIPRINTER"
mode (DESTINATION
DEVICE = ANY)
Several printers assigned
(balanced automatically)
1 Printer (1 with only 1
format) and optionally,
DESTINATION DEVICE
"SINGLE PRINTER" mode
(with or without
DESTINATION DEVICE)
SPEED and ORDER do not
matter
N Printers (balanced option
"ANY")
Print Server
Dispatcher
ORDERS/SERVICES status
NOT automatic (can be
changed from Dispatcher
options)
Device ERROR
No other service can take
priority until the one being
executed is completed.
If all the printers left to finish
printing fail, there is
EXECUTING until the
problem is solved
Yes - If another printer
providing the same format
is free
Printer OK
EXECUTING
OK
The printer is in ERROR
ERROR
Device ERROR
NO
Yes - If another printer
providing the same format
is free
Printers OK
EXECUTING
OK
Some printers in ERROR
EXECUTING
Device ERROR
YES
Device ERROR
n/a - YES, if the job is
relaunched manually.
All the printers in ERROR or it is impossible to
continue
ERROR
Printer OK
EXECUTING
OK
n/a
The printer is in ERROR
ERROR
Device ERROR
NO
Printers OK
EXECUTING
OK
YES - A printer is initially
assigned, and another
cannot be reassigned until
the end of the service
Some printers in ERROR,
but this does not affect the
printer assigned initially.
EXECUTING
Device ERROR
NO
ERROR in my printer
ERROR
Device ERROR
NO
APPENDIX Dispatcher 23
APPENDIX
DPS Monitor
Revision 2.0
CONTENTS
1
GENERAL INFORMATION.......................................................................... 3
2
BACK-UP AND RECOVERY ....................................................................... 6
3
SELECTING APPLICATIONS TO BE RUN ................................................. 7
APPENDIX
DPS Monitor
1 General information
This module checks the general status of the other programs and manages communications
with the DPS server if the software is ONLINE. Its specific functions are:

Management of the system activation.

Loading all the DPS applications in the correct order when the system is turned on

Checking on the general state of DPS applications

Opening and closing all the DPS applications

Management of communications with the DPS server. This includes:
o Notification of incidences related to hardware malfunctioning
o Notification of the activities of all completed operations
o Notification of the state of devices and DPS applications

Backup copies and recovery management

Restarting of the machine at a specific time.
The operator can access the DPS Monitor from the operator menu
The main DPS Monitor window is shown below.

Display the global software version installed in this machine.

Show the machine System ID. The SystemID is used for the registration and activation of
applications in DPS Systems. The SystemID is unique for each machine.
APPENDIX DPS Monitor 3
APPENDIX
DPS Monitor

The applications installed and their current version is identified in the application and
version columns.

The running column shows if the application is running.

The status and error code columns show the status of the devices (which may be ready,
warning, critical warning, error, initializing) and a code which identifies the type of error in
the device and what is necessary for the technical service to be able to solve the problem.

Error Msg provides a brief explanation of the type of error.
From the main menu, it is possible to:
o
Run or close the applications manually.
o
Restart or shutdown the system.
o
Registration and activation the software..
o
Selection application to execute in the system.
o
Enable/Disable the hardware detection to be connected the machine.
o
Enable/Disable the USB device writing protection.
o
This option allow the writing to the internal or external USB device.
For enable this option must be select the Menu Configuration, USB Protection
section and select Enable.
For disable this option must be select the Menu Configuration, USB Protection
section and select Disable.
The default option is “Enable” for DPSKiosk software. This means that every time the
machine gets power on the USB write protection will be enabled.
For DPSClick and ClickLite software, the default option is “Disable”.
APPENDIX DPS Monitor 4
APPENDIX
DPS Monitor
IMPORTANT
When a USB is inserted in the machine, the parameter of the USB protection assigned for
this device will be selected in that configured in the DPSMonitor en in the insertion moment.
If the USB protection parameter is changed, must will be extract and insert again the device
for apply the new parameter.
Reference:
Mitsubishi Electric DPS Software is based in technology Copyright © 1995-2006, Oracle. (All
rights reserved) for the internal management information.
APPENDIX DPS Monitor 5
APPENDIX
DPS Monitor
2 Back-up and recovery
DPS monitor automatically creates backup copies of critical files of all DPS applications.
These are saved in the folder R:\Backups. These files are the databases related to the
system configuration (Prices, general configuration, etc.) There are two types of backup
copies:

Partial back-up
All the information on databases and images in remote requests are saved providing that
the system is shut down (see section „Shut down‟).
A maximum of 10 partial backup copies are made at the same time. The previous copies
are deleted from the system and only the last back-up copy is saved if two copies are
executed on the same day.

Total back-up
All the information on the database and all the DPS Application files (except for the
Calendars and Frames) are saved whenever a remote update is executed. A maximum of
3 total backup copies can be executed at the same time and only the last back-up copy is
saved if two copies are executed on the same day.
The operator/ supervisor can execute a back-up copy manually from the main screen of the
DPS Monitor:
1. Push the “Manual backups" button
2. Select the DPS application for which you want to make a back-up copy
3. Choose the type of back-up copy
The operator can restore the information saved manually from the DPS Monitor main screen:
4. Push the “Restores” button
5. Choose the DPS Application to be recovered
6. Choose the back-up copy for which you wish to recover data
APPENDIX DPS Monitor 6
APPENDIX
DPS Monitor
3 Selecting applications to be run
NOTE
Only personnel authorised by the manufacturer can make changes on this screen
It is possible to select the applications that will be run when the machine boots up. System
performance will increase proportionally to the number of applications disabled. Each
application is associated with a series of services and therefore disabling a given service will
stop these services from running. The following table shows the relationship between
applications and services:
Option in Click and Kiosk
Option on Monitor
(interna name)
Services affected if disabled
Activate Monitor Manager
Monitor_Alive
Remote updates, web statistics and
device warnings, Backups,
DVD / CD Burning
DPSBurn
Burning DVD / CD
Labs Laboratory
DPSLab
Laboratory Services
External orders (web)
DPSConnection
Remote updates, web statistics and
device warnings
To access this screen, click the option Running applications in the Configuration menu.
APPENDIX DPS Monitor 7
APPENDIX
DPS Monitor
Regardless of what is selected on this screen, the system has a series of restrictions that will
modify this selection subsequently. These restrictions depend on the product and whether it is
Online or Offline, as the following table shows:
Product
Offline
Online
Kiosk Standalone
DPSConnection are not run
DPSConnection and Monitor are run
Kiosk OT
DPSConnection are not run
DPSConnection and Monitor are run
DPSConnection or Monitor are
not run
DPSConnection and Monitor are run
DPSConnection.
A Click Lite will not be Online
Click
Click Lite
IMPORTANT
From Click v2.6.0 and Kiosk v3.6.0 software, the Monitor Manager aplication will be avaiable
by default in all software, even in ClickLite application.
APPENDIX DPS Monitor 8
APPENDIX
DPS PrintServer
APPENDIX
DPS PrintServer
CONTENTS
1
GENERAL .......................................................................................................... 4
1.1
MAIN SCREEN ................................................................................................................. 4
1.1.1
Descriptors ............................................................................................................. 5
1.2
SEARCH PRINTERS SCREEN ........................................................................................ 5
1.2.1
Status messages ................................................................................................... 6
1.2.2
Supported printers ................................................................................................. 6
1.2.3
Supported formats ................................................................................................. 7
1.2.4
Published print sizes .............................................................................................. 8
1.2.5
Matte overcoat option ............................................................................................ 9
2
PRINTER CONFIGURATION ............................................................................. 9
2.1
COLOUR CONFIGURATION............................................................................................ 9
2.1.1
Classic colour correction ........................................................................................ 9
2.1.2
Image Quality Management (iQ) .......................................................................... 11
2.2
PRINTER SETTINGS ..................................................................................................... 13
2.3
PICTURE AUTOMATIC ADJUSTMENTS ...................................................................... 15
2.4
PRINT AREAS ................................................................................................................ 16
3
GENERAL SETTINGS ..................................................................................... 18
3.1
4
ADJUST .......................................................................................................................... 18
3.1.1
Balanced .............................................................................................................. 18
3.1.2
Balanced Type (Speed Mode) ............................................................................. 18
3.1.3
Balanced Type (Order Mode) .............................................................................. 18
3.1.4
Sorting 18
3.1.5
Beep on finished request ..................................................................................... 18
3.1.6
Logging / No resize .............................................................................................. 18
3.1.7
Full belt mode....................................................................................................... 19
3.1.8
Beep on full belt ................................................................................................... 19
3.1.9
Number of stacks ................................................................................................. 19
3.1.10 Custom backprint information .............................................................................. 19
CLASSIC COLOUR CORRECTION SETTINGS .............................................. 20
4.1
CP9550DW-S/CP9600DW-S/CP9800DW-S/DP9820DW-S USING CPD FILE ............. 20
4.2
CP9550DW-S/CP9600DW-S USING ICC PROFILE ...................................................... 21
4.3
CP9500DWS/CP3020DW USING CPD FILES............................................................... 23
4.4
CP9500DWS/CP3020DW USING ICC PROFILES ........................................................ 24
4.5
A FINAL RECOMMENDATION....................................................................................... 25
5
IMAGE QUALITY MANAGEMENT IQ .............................................................. 26
5.1
EYE-ONE CALIBRATION KIT ........................................................................................ 26
APPENDIX PrintServer
APPENDIX
DPS PrintServer
5.2
WORKING WITH EYE-ONE DEVICE ............................................................................. 26
5.2.1
Eye-One device parts .......................................................................................... 27
5.2.2
Eye-One operation ............................................................................................... 27
5.3
HOW
5.3.1
5.3.1.1
5.3.1.2
5.3.2
5.3.3
5.3.4
TO ADJUST THE PRINTER: IQ MANAGEMENT WIZARD ................................. 29
Calibrating the printer ........................................................................................... 31
Visual Calibration ................................................................................................. 31
Calibration with Eye-One device .......................................................................... 32
Printer Profiling .................................................................................................... 37
Calibration and profiling the MPU unit ................................................................. 40
Profiling Windows driver based Printers (CP3800 series and Plotter Series) ..... 40
5.4
COMPATIBILITY ............................................................................................................. 43
5.5
SUMMARY ...................................................................................................................... 44
5.5.1
Printing quality level optimisation table ................................................................ 44
6
MPU SORTER ................................................................................................. 45
6.1
INTRODUCTION ............................................................................................................. 45
6.1.1
Requirements and compatibility ........................................................................... 46
6.2
INSTALLATION ............................................................................................................... 46
6.3
WORKING MODES ........................................................................................................ 46
6.3.1
Working as a single printer .................................................................................. 47
6.3.2
Working as a central high production unit ............................................................ 47
6.3.3
Compatible formats .............................................................................................. 47
6.4
CONFIGURATION .......................................................................................................... 47
6.4.1
Balanced .............................................................................................................. 48
6.4.2
Sorting 48
6.4.3
Full belt mode....................................................................................................... 48
6.4.4
Beep on full belt ................................................................................................... 48
6.4.5
Number of stacks ................................................................................................. 48
6.4.6
Custom Backprinting information ......................................................................... 48
6.4.7
Recommended configuration ............................................................................... 48
6.5
CONSIDERATIONS ........................................................................................................ 49
APPENDIX PrintServer
APPENDIX
DPS PrintServer
General
The DPS PrintServer module performs the instant print function for the DPS system, and
releases the system from managing and sending information through the USB bus.
Some relevant DPS PrintServer issues:
 It can find and manage any Mitsubishi printer attached to the system. You can obtain
information about its status (out of paper, number of copies remaining, printer door open,
printing, etc…) at any time.
 It can manage any instant print format accepted by the printers (10x15/6x4, etc…)
 It applies very good ICC profiles to obtain the best printing results for each kind of printer.
 It manages the queue of images to be printed, to obtain maximum performance.
 It can be configured for speed printing (any available printer will accept any job) or be
configured for order printing (images are assigned to specific printers for those images to
be ordered by input time).
Main screen
The DPS PrintServer main screen will appear, showing the list of orders and jobs being sent
to the printer and the status of each one.
1
5
2
3
6
8
7
4
APPENDIX PrintServer
APPENDIX
DPS PrintServer
1.1.1 Descriptors
The following functions are available on this screen.
Menu
Click here for access to different actions and configuration screens.
Pause button
Switches from “pause” to “play”. The button displays the status being switched to when
clicked. Use it to stop and restart the print queue.
Search Printers
This button explores the ONLINE printer status.
Progress panel
Shows the job being processed and the printer to which it is being sent.
Hide
Hides PrintServer.
Log Panel
All communication issues with the printer are shown in this panel.
Log Buttons
The log panel can be cleared or saved to a file from these buttons.
Search printers screen
Click on this icon to reach the „Detected Printers List‟ screen. The main purpose of
this screen is to show the connected printers and other important information about
them.
From this list, the operator can check the Model of the printer, the Alias assigned to the
printer (Name for recognising the printer), the Format (Paper size), the remaining Copies of
the printer (if available), and the Status and the internal identification code of the printer
(nSerial code).
This information cannot be changed manually. The system automatically detects these
parameters (except for Alias).
APPENDIX PrintServer
APPENDIX
DPS PrintServer
The “Printers Control Panel” button gives access to the windows printer printing settings for
the printer model CP3800.
The “Special Printer Installer” starts the installation process of CP3800 printers.
For setting up CP3800 printers refer to the installations documentation.
NOTE
Some printers cannot give information about the remaining paper, so “999” will be displayed.
1.1.2 Status messages
The operator will take action according to the status information:
 If there is no printer detected (no information can be checked)
Press the „Scan Printers‟ button to make the DPS PrintServer search for printers. Wait for
10/15 seconds.
If no printer is detected, follow these steps:
1.
2.
3.
4.
Check that LEDs on the front panel of the printer are On and Ready.
Check that the printer is properly connected (USB and power supply cables).
Restart the printer.
Restart the DPS system.
 Ink.../Paper.../Cassette.../Jam…/etc..
They are caused by problems with the consumables kit. Remove the paper and/or ink
and make sure it is properly inserted into the printer.
 Overheating
The printer is in safe self-pause mode due to head overheating. Wait for 30 seconds and
the printer will start to work again once it has cooled down.
 Open door.
The printer door is open.
 Wrong Print Size.
The paper media is different to the format chosen. Check that the type of paper media
inserted and the print format are the same.
1.1.3 Supported printers
CP9600 Series
CP9550 Series
CP3020 Series
CP9500 Series
CP9800 Series
CP3800 Series
CP9820 Series
CP70 Series
CP707 SeriesMPU
Canon Plotter Series
APPENDIX PrintServer
APPENDIX
DPS PrintServer
1.1.4 Supported formats
CP95XX
Series
CP9600
Series
CP98XX
Series
CP3020
Series
CP3800
Series
Plotter
Series
CP70/70
7 Series
A4 - 20X25 - 8X10
X
X
X

X
X
X
A4H - 20X25 - 8X10
X
X
X
X

X
X
LA4 - 20X30 - 8X12
X
X
X

X
X
X
LA4H - 20X30H - 8X12H
X
X
X
X

X
X
L - 10X15 - 4X6



X
X
X

LH - 10X15H - 4X6H
X

X
X
X
X
X
LHG - 10X15HG - 4X6HG
X
X

X
X
X
X
M - 9X13 - 3.5X5



X
X
X

MH - 9X13H - 3.5X5H
X

X
X
X
X
X
MHG - 9X13HG - 3.5X5HG
X
X

X
X
X
X
W - 15X23 - 6X9



X
X
X

WH - 15X23H - 6X9H
X

X
X
X
X
X
WHG - 15X23HG - 6X9HG
X
X

X
X
X
X
W10 - 10X15(x2) - 4X6(x2)



X
X
X

W10H - 10X15(x2)H - 4X6(x2)H
X

X
Format name - cm - inches
W10HG - 10X15(x2)HG - 4X6(x2)HG
X
X
X
X
X
X

X
X
X
X

X
X
X
X
X
X
X
X
X
X
X
X

W11 - 11.5X15(x2) - 4.4x6(x2)



W11H - 11.5X15X(x2)H - 4.4x6(x2)H
X

X

W11HG - 11.5X15X(x2)HG - 4.4x6(x2)HG
X
X

W13 - 13X18W - 5X7W

X

X
X
X

W13HG - 13X18WHG - 5X7WHG
X
X

X
X
X
X
W20 - 15X20 - 6X8



X
X
X

W20H - 15X20H - 6X8H
X

X
X
X
X
X
W20HG - 15X20HG - 6X8H
X
X

X
X
X
X
W21 - 15X21 - 6X8.5



X
X
X
X
W21H - 15X21H - 6X8.5H
X

X
X
X
X
X
W21HG - 15X21HG - 6X8.5HG
X
X

X
X
X
X
X - 13X18 - 5X7



X
X
X

XH - 13X18H - 5X7H
X

X
X
X
X
X
XHG - 13X18HG - 5X7HG
X
X

X
X
X
X
PLT - PLOTTER
X
X
X
X
X

X
LLT - 40X60 - 15x24"
X
X
X
X
X

X
NLT - 30X60 - 12x24
X
X
X
X
X

X
RLT - 40X30 - 15x12
X
X
X
X
X

X
W15H - 20X15(x2)H - 8X6(x2)H
X
X
X
X

X
X
WL3H - 20X10(x3)H - 8X4(x3)H
X
X
X
X

X
X
WLH - 20X10(x2)H - 8X4(x2)H
X
X
X
X

X
X
WXLH - 20X13(x2)LH - 8X5(x2)LH
X
X
X
X

X
X
WXH - 20X13(x2)H - 8X5(x2)H
X
X
X
X

X
X
X


X
X
X
X


X
X
X
X
W76 - 15X7.6(x3) - 6X3(x3)
W76HG - 15X7.6(x3)HG - 6X3(x3)HG

X
X
APPENDIX PrintServer
APPENDIX
DPS PrintServer
L51 - 15X5.1(x2) - 6X2(x2)

X

X
X
X
X
L51HG - 15X5.1(x2)HG - 6X2(x2)HG
X
X


X
X
X
X
W55 - 15X5.5(x4) - 6X2.2(x4)

X


X
X
X
X
W55HG - 15X5.5(x4)HG - 6X2.2(x4)HG
X
X

X
X
X
X
A5 - 15X20 - 6X8
X
X
X
X
X
X

W10A5 - 10X15(x2)_A5 - 4X6(x2)_A5
X
X
X
X
X
X

W13A5 - 13X18W_A5 - 5X7W_A5
X
X
X
X
X
X

1
When the printer is an MPU multi-cut formats are not supported.
1.1.5 Published print sizes
It‟s possible to enable or disable the print sizes supported by the software. This means that the software only will print
using the resulting list. This chart is available at Menu/Settings/Published Printsizes
The operator can always come back to change any of these parameters.
This helps to minimize the lists that are shown in different places of our applications and also the different related
products, saving time and efforts to configure all of them.
By default, all the formats are enabled. It‟s highly recommended to disable entirely some groups if the system is not
going to use them, like HG media, Standard media, CP3020, Plotter, and so on.
IMPORTANT
For enabling the CP9600 exclusive formats, the option “exclusive formats” in the CP9600
printer parameters section of DPSPrintserver must be checked.
NOTE
By default, the Plotter and CP9600 exclusive formats are disabled.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
1.1.6 Matte overcoat option
In the next text box, it is possible to view the relation between different printer models and
Matte overcoat.
PRINTER MODEL
MATTE
CP95XX Series
X
CP9600 Series
X
CP98XX Series

CP3020 Series
X
CP3800 Series
X
MPU
X
Plotter Series
X
CP70 / CP707 Series

(*)NOTE
This option is compatible only with printers model MITSUBISHI CP9820DW Series, and
format print HG and Superfine quality selected.
Printer Configuration
There are different adjustable parameters available on the Search Printers Screen. Printers
are factory-adjusted by default and the system is already configured to obtain a good printing
quality. However, in order to achieve the best quality possible it is necessary to adjust some
parameters and perform some periodical calibrations.
Colour Configuration
There are two configuration modes which can be applied on each
printer individually: Classic colour correction and Image quality
management. Classic mode allows you to configure standard
printer parameters through legacy adjustment screens. The
available adjustments with classic colour correction are fine, but it
is highly recommended to use the new Image quality
management system, since it represents a forward step in colour
managing and printing consistency comparing to the classic
mode.
1.1.7 Classic colour correction
Access this screen by pressing the „Explore‟ button or by selecting Menu > Settings > Printers
APPENDIX PrintServer
APPENDIX

DPS PrintServer
Basic
Select Basic and click „Colour Setup‟. The colour components can be fine-tuned
separately (R,G,B) or together (Brightness)
„Level‟ adjusts the colour saturation
„Gamma‟ adjusts the middle tones
Each printer can be adjusted individually and can be optimised for colour or for black &
white pictures. It‟s also possible to define two more custom optimizations: Custom1 /
Custom2. Different profiles can also be saved / loaded.
NOTE
B&W, Custom1 and Custom2 optimisations are not applicable to DPSKiosk
 Advanced
Select Advanced and click „Colour Setup‟.
Colour components can be fine-tuned
separately (R,G,B) or together (RGB)
Separate adjustments can be made at
every point on the curve from shadows to
highlights.
Adjustments can be made for each printer
and each format individually, and they can
be optimised for colour or for black & white
pictures and optimize more options with the
values Custom1 / Custom2. Different
profiles can also be saved / loaded.
 ICC Settings (Colour Matching, ICC Profiles)
For best colour quality improvement, use Colour
Matching.
Check „Apply Colour Matching‟ option in „Colour
Matching‟ panel. If you want to use picture files
embedded profiles, please also check „Use pictures
embedded profile‟.
NOTE
Old Mitsubishi ICC profiles from DPS PrintServer versions prior to 5.6 are no longer
supported. Use the new ones provided or contact Support if you had old specific ICC profiles.
From version 5.6. DPS PrintServer allows using standard ICC profiles as well as the new
Mitsubishi ICC Profiles provided.
Select the printer you want to configure. Press the „ICC Settings…‟ button in the „Printer
Settings‟ panel. This setting only affects the printer selected.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
 ICC Profiles list. With the list on the left, it‟s possible to manage the ICC profiles placed in
the DPSPrintServer\ICCs folder. It‟s possible to add new profiles to the list by pressing
„Load ICCs‟ and selecting an ICC profile placed in another location. It‟s also possible to
delete them from the list by pressing „Delete ICCs‟.
 Media Type. Each media type can be configured with a different ICC profile. Be sure to
configure at least the currently used media type.
 Quality. Each print quality has a different colour contrast and intensity. Different ICC
profiles must therefore be used.
 Colour – B/W. Colour correction for colour or black & white images can be enabled and
configured separately. Enabling Colour and disabling B/W is recommended. An ICC profile
is assigned to the Colour mode of every media type and every quality by default.
 Arrow button. Use this button to assign the selected profile from the ICC profiles list to
Colour or B/W.
Please, refer to chapter 4 for more information about classic colour correction settings.
NOTE
All default ICC profiles will be applied in any new detected printer.
References:
Part of DPS PrintServer (Mitsubishi Electric Europe, B.V.) uses “Colour Science i2e Image Enhancement
Technology”.
1.1.8 Image Quality Management (iQ)
Image Quality Management is a new concept of printer calibration and
adjustment which makes possible to obtain the maximum quality in your
prints.
Access this screen by pressing the „Explore‟ button or by selecting Menu
> Settings > Printers.
Then select „Image quality management‟ and click „Setup…‟ button to
access iQ configuration screen.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
On the left side are placed all the controls which allow configuring the different adjustments
assigned to the printer. On the right side is placed the button to start a new iQ adjustment
process. It is highly recommended not to change the configuration of the left side panel. The
values are configured automatically when you perform a calibration or profiling process with
your printer, and they are only intended for administration or advanced testing purposes.
To start the iQ adjustment process, please, follow the steps on the right side: Firstly, select
the quality you want to adjust, and then press the „Start wizard‟ button.
A new screen will appear and will guide you trough the process. To obtain fully detailed
information about the iQ management system, please, refer to chapter 5.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
Printer Settings
Printers are factory-adjusted. However, some working parameters can be adjusted.
Access this screen by pressing the Explore button or by selecting Menu > Settings > Printers.
If you select a printer and then click on “Parameters” you will be able to change some
advanced printer options which can be used to fine tune adjustments or improve print quality.
 Alias. Change this to improve printer
identification.
 Sharpness.
Detail
improvement.
Recommended values:
CP9500DW-S: User – Manual - 6
CP9550DW-S: Noise:Off Sharpness:4
CP9600DW-S: Noise: Off Sharpness:4
CP9800DW-S: Noise:Off Sharpness:8
CP9820DW-S: Noise:Off Sharpness:8
CP70/CP707: Noise: Off Sharpness:4
CP3800D: Not available
CP3020D: Not available
 Image Quality. The default print mode of
the printer which is being configured. This
quality level is used when no image quality
is specified by the sender application.
Improved quality involves a higher quality
of image and colour, but also a slower
printing speed.
 Gamma Colour. Colour depth adjustment.
Leave the default values if you are using ICC profiles.
 Colour Tables. The recommended configuration is None-Flat and it is the correct option to
use with ICC profiles (default).
APPENDIX PrintServer
APPENDIX
DPS PrintServer
 Number of copies near end will generate an incident when reaching the configured
number.
 Save and Exit to apply changes.
 Exclusive Formats. Activating this option CP9600DW-S will work with its own formats.
This helps to avoid CP9600DW-S printing standard 10x15 cm (6x4 inc) or 15x23 cm (6x9
inch) sizes when the printer is attached to a system together with other printers like
CP9500DW-S also using that media size. Due to HIGH QUALITY and SLOW SPEED of
CP9600DW-S printer, it is preferable to reserve this printer for special jobs like Studio
pictures, where high quality is a must. When this option is checked and the user wants to
send a request to that printer, special paper size must be chosen from the list of available
paper size 10x15 cm (6x4 inc) or 15x23 cm (6x9 inch).
 Mirror Mode. Activating this option the image will be inverted (from left to right), producing
a mirror effect. This option is deactivated by default.
 Overcoat. This option enables the printing of an overcoat layer on the picture. It is
activated by default.
 White border. This option is used to adjust the position of the picture over the white
border when this option is selected to print pictures. This is useful when the print out of the
printer is slighty shifted respect the upper/lower or right/left edges.
The target is to have the same thickness of white border for all sides. This value is
settable in fractions of 0.1 millimetres and can also be positive or negative.
The default values are usually the best, but the operator can vary these parameters to
improve the performance of the printer on a printer-by-printer basis.
NOTE
Do not change the Colour Table unless ICC profiling applies.
In this case, „Flat‟ or „No tables‟ will be automatically selected
NOTE
For CP9550DW (A) choosing FineDeep image quality, will make the printer print in SuperFine
mode
Restrictions:
With the format 10x15x2 based on paper-cut, white edge cannot be implemented.
When a plotter printer is selected, the “Parameters” screen shows special configuration
options that only apply to the plotter.
 Advanced interpolation. This option allows resizing the plotter images for the format
PLOTTER. This option is disabled by default.
 Max MegaPixels. This option allows specifying how many megapixels will be used when
resizing to format PLOTTER. It is only applied when advanced interpolation is activated.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
Picture automatic adjustments
Picture automatic adjustments applies
changes to specific parts of the image. It
is useful to enhance highlights and
shadows, colours, etc.
To apply automatic adjustments, a
configuration screen accessible from the
main screen has been created. Go to
Menu - Settings - Picture Automatic
Adjustments to open the configuration
menu.
Each one of the automatic adjustments
options can be individually activated or
deactivated. Moreover the impact of each
one of the parameters on the image can
be modified. The application is configured
to improve the pictures aspect, although it
is possible to adjust the configuration in
order to get best results.
 Enable picture automatic adjustments
 Adaptative brightness enhancement: This option enables the use of shadow and Highlight
enhancement.
 Shadow and highlight enhancement: this option enables highlights correction strength and
Shadows Correction Strength options.
 Adaptative colour enhancement
 Local sharpness enhancement
 Memory colour enhancement
 Local noise reduction
 Highlight contrast
 Shadow Contrast
 Shadow desaturation
”DEFAULT” button restores default factory values.
Note: Certain parts of Mitsubishi Electric DPS PrintServer have been created using “Colour-Science i2e Image
Enhancement Technology."
APPENDIX PrintServer
APPENDIX
DPS PrintServer
Print Areas
In this section is possible to set the default parameters of real print area and white border
White
border
Limits of printable area
Non printable area
Choose printer, format and
quality
Refresh screen
Adjustment of printing
area
Save
changes
Exit
White border
adjustment
Keep proportions
dimensions depending on printer model (and printing quality in some cases).
The final picture data being sent to the printer is always slightly bigger than the real print area
size, in order to compensate possible deviations of the thermal head position respect the
paper position. This helps to ensure that, even when the paper is slightly shifted to one side,
there‟s not any edge of the paper without picture information being printed.
By default, the print area is equal to the picture data dimension in terms of pixel size. (width
and height). This data („Printable width‟, „Printable Height‟) can be adjusted in this screen.
Also the dimensions of the white frame for white border prints can be adjusted here.
NOTE
It‟s possible to adjust different offset per each printer of the same model being installed in the
same system, but not in this screen. It‟s required to access to the individual printer parameter
menu and change horizontal and vertical offset. This is useful when printers of the same
model are showing differences between their respective printing position offsets.
IMPORTANT NOTE
Cutting formats (10x15x2, 11‟5x15x2) do not support white border
APPENDIX PrintServer
APPENDIX
DPS PrintServer
When printers or format are chosen, changes must be saved or cancelled.
NOTE
If cutting formats are modified (10x15x2 ; 11‟5x15x2) the composition file must be modified for
optimal results.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
General settings
These parameters control the behaviour of the PrintServer.
There are some of them that are general for every printer and others applied only to the MPU
Sorter.
Please refer to chapter 6 for further information about MPU Sorter unit.
Adjust
Access this screen by selecting Menu > Settings >
Adjust
1.1.9 Balanced
This is the default configuration used if no
„Balanced‟ mode is specified in the requests sent.
If checked, the jobs in a request are sent to
printers that can print the selected format.
Otherwise, all jobs will be sent to one of the
printers that supports the format.
1.1.10 Balanced Type (Speed Mode)
DPS Print Server sends any order to the first
printer available. This increases the printing
speed, but the printing order is lost.
1.1.11 Balanced Type (Order Mode)
A set of ordered printing jobs are assigned to each
available printer. Instant prints are ordered, but speed is lost (because an available printer
could not be assigned in order to prevent the order being lost).
1.1.12 Sorting
Whenever the print queue is ready to print, this option will reverse (Descending) or not
(Ascending) the printing order. This option is useful for copies to land on the print tray in
reverse order.
1.1.13 Beep on finished request
If checked, a sound will be played when a request finishes printing.
1.1.14 Logging / No resize
These parameters are for technical purposes. Please leave them unchecked.
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1.1.15 Full belt mode
This setting only applies to MPU unit, it indicates what is the action that the application must
do when a stack has reached the end of the belt. The values can be:

STOP: PrintServer will stop printing with MPU till the stack is removed from the belt
by the operator (only the stack over the sensor it‟s needed to be removed).

MOVE: PrintServer will move the belt so the first stack will fall at belt tray.
1.1.16 Beep on full belt
This setting only applies to MPU unit, when checked PrintServer will emit a sound when a
stack has reached the belt end.
1.1.17 Number of stacks
This setting only applies to MPU unit. It allows configuring the number of the MPU output
stacks on the belt.
1.1.18 Custom backprint information
See MPU related information in this manual further on.
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Classic colour correction settings
This chapter refers to the classic colour corrections. It is highly recommended to use the new
iQ Image quality management system (refer to chapter 5) instead classic settings. However,
the system is predefined in classic colour correction in order to allow backward compatibility
and it is possible to keep using the classic system instead.
It is important to take into consideration that old Easy Colour Adjustments have been
removed from the Classic colour correction options because they have been embedded on
the new iQ Image quality management system as the new concept “Visual Calibration”.
(Please, refer chapter 5 for more details).
In Classic colour correction mode, after the printer is detected, some colour and quality set-up
can be carried out. A choice between using CPD colour adjustment files or ICC profiles is
possible. It is very important to set up the system according to your choice.
ICC profiles are automatically applied to each printer and it is the default Mitsubishi
recommended configuration.
IMPORTANT NOTE – ICC COMPATIBILITY
Now DPS PrintServer supports standard ICC profiles and special Mitsubishi ICC profiles.
Mitsubishi ICC profiles follow a new design and are not compatible with the old ones, so, ICC
profiles from older versions than DPS PrintSever 5.6 are not longer compatible.
CP9550DW-S/CP9600DW-S/CP9800DW-S/DP9820DWS/CP70/CP707 using CPD file
1. Check Colour Correction group has the „Advanced‟ option checked.
2. Press the „Setup‟ button.
3. Check that the CPD default curve for CP9550DWS is loaded. The grey curve is a
guide if one is needed to make small adjustments, in order not to stray too far from
the current standard CPD adjustment for the printer.
4. Press the „Exit‟ button.
5. Press the „Parameters‟ button on the „Detected Printer list‟ to show this form.
Load default
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a. In the „Colour Table‟ group in the „Colour‟ drop-down list box, select the
„Printer Colour‟ option. Do not use the „Flat‟ colour table. The convention of
these names depends on the printer model.
b. In the „B/W‟ drop-down list box, always leave the „Printer Colour‟ option
selected.
c. Set „Noise Reduction‟ to „off‟.
d. Set „Sharpness‟ to 4.
e. Set „Superfine mode‟ to „off‟.
f. Set „Gamma Colour‟ to „Photo‟.
g. Set „Mode‟ to „normal‟.
6. The „Apply Colour Matching‟ option in the „Colour Matching‟ panel must be
unchecked.
CP9550DW-S/CP9600DW-S using ICC profile
1.
2.
3.
4.
Check that the Colour Correction group has the „Advanced‟ option checked.
Press the „Set-up‟ button.
Check that NO CPD curve is loaded. The Flat line must be selected.
Press the „Exit‟ button.
5. Press the „Parameters‟ button on the „Detected Printer list‟ to show the Parameters
form.
a. Select the „Flat‟ option in the „Colour Table‟ group in the „Colour‟ drop-down
list box. Do not use the „Printer Colour‟ colour table. The full option naming
convention depends on the printer model.
b. In the „B/W‟ drop-down list box, leave the „Printer Colour‟ option, if there is no
special colour profile for that option.
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c.
d.
e.
f.
g.
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Set „Noise Reduction‟ to „off‟.
Set „Sharpness‟ to 4.
Set „Superfine mode‟ to „off‟.
Set „Gamma Colour‟ to „Photo‟.
Set „Mode‟ to „normal‟.
6. Check the „Apply Colour Matching‟ option in the „Colour Matching‟ panel. If you want
to use picture files embedded profiles, also check „Use pictures embedded profile‟.
7. Press „ICC Settings…‟ button on the „Printer Settings‟ panel. On list on the left, you
have the previously loaded profiles.
a. Select „Media Type‟ and the desired Quality.
b. Check the „Colour‟ option.
c. The ICC profile on the left must be assigned using the arrow button.
d. The B/W option must be left unchecked if there is no special colour profile for
that option.
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CP9500DWS/CP3020DW using CPD files
1.
2.
3.
4.
Check that the Colour Correction group has „Advanced‟ option checked.
Press the „Set-up‟ button.
Load or „draw‟ the CPD curve that you need.
Save the new curve if needed and press the „Exit‟ button.
5. Press the „Parameters‟ button on the „Detected Printer list‟ to show the Parameters
form.
a. In the „Colour Table‟ group, in the „Colour‟ drop-down list box, select the
„Printer Colour‟ option. Do not use the „Flat‟ colour table. These convention of
these names depends on the printer model.
b. In the „B/W‟ drop-down list box, always leave the „Printer Colour‟ option
selected.
c. Set „Sharpness‟ to „User‟ and „Manual‟ to 6.
d. Set „Gamma Colour‟ to „Photo‟.
e. Set „Mode‟ to „normal‟.
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6. The „Apply ColourMatching‟ option in „Colour Matching‟ panel must be unchecked.
CP9500DWS/CP3020DW using ICC profiles
1.
2.
3.
4.
Check that the „Advanced‟ option checked in the Colour Correction group.
Press the „Set-up‟ button.
Check that NO CPD curve is loaded. Flat line must be selected.
Press the „Exit‟ button.
5. Press the „Parameters‟ button on the „Detected Printer list‟ to show the parameters
form
a. In the „Colour Table‟ group in the „Colour‟ drop-down list box, select the „Flat‟
option. Do not use the „Printer Colour‟ colour table. The full option naming
convention depends on the printer model.
b. In the „B/W‟ drop-down list box, leave the „Printer Colour‟ option if there is no
special ICC profile for B/W pictures.
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c. Set „Sharpness‟ to „User‟ and „Manual‟ to 6.
d. Set „Gamma Colour‟ to „Photo‟.
e. Set „Mode‟ to „normal‟.
A FINAL RECOMMENDATION
Current ICC profiles are created using the printer's flat colour curves, in order to start with
neutral corrections. They are not based in any CPD file.
Recommendation: DO NOT MIX Printer Colour curves or CPD files with ICC profiles.
Remember that each print size and print speed require different colour profiles.
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Image quality management iQ
Image Quality Management or, iQ management, is a new way to adjust
and calibrate printers to obtain the best colour reproduction and
consistency.
The system is based on a wizard that guides the user to calibrate each
printer-paper-quality combination. Calibration requires printing some
patterns in order to use them during the adjusting process.
In order to use the maximum capabilities of the printers, the user should obtain an Eye-One
calibrator device. However, the Eye-One device is not essential to get a good colour
reproduction. Please, contact your dealer for further information.
There are two main steps on the iQ process:
1) Calibration.
Calibration helps to keep a regular response of the printer thermal head through the whole
range of light intensity. Also helps to get the most of the thermal head dynamic range. A good
calibration will result in perfect grayscale tones, without colour casts.
Calibration can be performed with an Eye-One device or through a visual system. Eye-One
calibration is the best way to calibrate objectively the printer and obtain the best results. The
visual calibration system uses the same method as the former Easy Colour Adjustment
technology, which has been improved and included in the iQ management process.
2) Profiling
Profiling process, applied over a calibrated printer, helps to improve colour reproduction
accuracy, whatever the darker or brighter the colour is. The ICC profiles transform original
picture colour to a common colour space (sRGB).
Eye-One Calibration kit
The Eye-One calibration kit includes an i1Pro
spectrophotometer. It is a fast, handheld, colour
measurement device which measures the full
visible spectrum of the light reflected from colour
samples and it is used for monitor and printer
profiling/calibration.
It also includes a special support for measurement
and a special accessory for monitor profiling.
For monitor profiling, please install the software
provided on the CD. And follow the documentation
provided with the kit. For printer calibration it is not
necessary to install any additional software.
Working with Eye-One device
Eye-One calibration device connects with the system through USB cable. You will find the
drivers on „C:\Drivers\Eye-One\‟. For further information about installation, please refer the
Eye-One installation document.
EYE-ONE USB CONNECTION ADVICE
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Please, do not use front USB connection to connect Eye-One Device. Use any of free
system rear USB connections instead.
Eye-One device is used by DPS PrintServer for printer calibration and profiling. To do so,
several prints with colour patches have to be made. Then they have to be read with the
device in order to obtain the required measurements for the printer adjustment.
1.1.19 Eye-One device parts
These are the most important parts of the Eye-One device:
USB plugg
White calibration tile
Operation button
The device has an operation button on the left side. This button has to be pressed for reading
samples or for device calibration.
The white calibration tile is used only for the Eye-One calibration. The device must be placed
over it and the button has to be pressed when prompted in the software. Then, Eye-One
device will be calibrated and ready to use.
1.1.20 Eye-One operation
In this point it is explained how to read the printed patches with the Eye-One calibrator
device, either you are calibrating or profiling your system. It is very important understanding it
because this process will be assumed in the following chapter 5.3, where iQ management
wizard will be explained.
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After printing one or more patterns you will have to read them with the device. Please, repeat
the following steps for each printed pattern:
1. Put the printed target on the reading support as
shown, attaching it with the upper black plastic support.
device must slide freely in
and the transparent plastic
vertical direction. Make sure
not too close to the left
process must start on a white
2. Put the Eye-One
device on the black
plastic slider support
as shown. Eye-One
horizontal direction
guide must slide in
the printed target is
because the reading
surface.
3. Slide Eye-One and transparent support to the top
left, as shown. Eye one device must be placed aligned
with the first row of patches and pointing to a white
background on the left of the first patch. When prompted
by the software, click on the Eye-One operation button
and leave it pressed. Then, you will hear a “beep” signal
(If you don‟t hear a beep signal, because maybe your
system does not include internal speaker, just wait a
couple of seconds). In this moment slide the Eye-One
device horizontally to the right until reaching the end of
the patches row. Try to move the reading device in a
constant speed. With some practice you can read a 4x6
print in less than a minute (45-50 seconds).
4. Move down the transparent plastic sliding support,
aligning the plastic support hole to the next row, and
return the Eye-One device to the left as shown. Then
repeat the process until finished.
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How to adjust the printer: iQ management wizard
iQ management wizard is the application that will guide you in the printer adjustment process.
If you are not satisfied with your printing quality / consistence, please follow the iQ
management steps in order to adjust your printers. If you are satisfied with your printing
quality and you have an Eye-One device you will be able to get even better quality. If you
don‟t have an Eye-One device, use the wizard only if printing quality is not good, because the
visual adjustment process is not so accurate.
Access the initial screen by pressing the „Explore‟ button or by selecting Menu > Settings >
Printers.
Then select „Image quality management‟ and click „Setup…‟ button.
Printer calibration will be performed with the installed media. To start the adjustment process,
follow the steps on the right side of the screen.
Firstly, choose the printing quality, and secondly, press “Start wizard” button. It is very
important to check that any of the printers installed is printing before continue. A message box
will appear warning about it. Click “Ok” to continue.
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Then, iQ wizard will be launched. It will guide you until the end of the process. The picture
below shows the main elements you can find along the wizard steps.
Shortcut buttons.
(Only for advanced
users)
Information area
Action area
Exit button
In the welcome screen you will find information about selected printer, paper and quality.
Click „Continue‟ to go to the next step.
You will be asked whether you have or not, an Eye-One device. Choose the convenient
option and click „Continue‟.
If you don‟t have an Eye-One calibration device, follow the next point 5.3.1. If you have an
Eye-One device, please go to point 5.3.2.
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1.1.21 Calibrating the printer
There are two ways to calibrate the printers. In case of having the Eye-One calibration kit
please proceed with the calibration mode using Eye-One. Otherwise, proceed with visual
calibration.
1.1.21.1
Visual Calibration
NOTE
If you have an Eye-One calibration kit please go to the next chapter 5.3.1.2, which refers to
the calibration using an Eye-One.
Start the calibration wizard and when you are asked whether you have or not and Eye-one
device choose the option “No, I don‟t”.
At the beginning of the wizard an image with a set of greyish patches will be printed, as
shown in the figure, divided into four groups.
Once printed, select the most neutral grey box (with no colour cast) of each group (area) and
enter the associated number in the corresponding boxes. In the first step is quite normal to
leave the values to 0, since none of the patches are closer enough to the desired gray, but it
will depend on the printer. Sometimes, leaving the values to 0 and pressing „Continue‟ makes
the decision easier by reducing the distance between patches.
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For further information follow on-screen instructions.
You can repeat the process up to four times to fine-tune the result by clicking “Continue” or, if
you are satisfied with the result, you can press “Finish” at any time you want.
Then the final screen will appear. Click „Finish‟ again to leave the iQ wizard. You will return to
the previous configuration screen.
The generated calibration will be applied automatically to the selected printer, paper and
quality. You only have to press „Close‟ to leave the iQ configuration screen or select another
printing quality and start the process again.
1.1.21.2
Calibration with Eye-One device
With the Eye-One calibration device you will be able to obtain the best printing quality
possible, even if you think that the default quality is good enough.
Start the calibration wizard and when you are asked whether you have or not and Eye-one
device choose the option “Yes, I have an Eye-one device. After that, you will have to choose if
you want to perform a full or a quick calibration.
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Quick calibration has to be chosen only if you have performed a full calibration before. Full
calibration will provide the best calibration for your printer, but it will require 5 prints in
10x15cm – 4x6 inch. Quick calibration can be done with only 1 print, and it is intended for
everyday adjustment, but it is based on a previous full calibration. Quick calibration is only
able to correct small deviations, but will work fine on most of the cases. When quick
calibration does not perform well, it‟s time to proceed with a full calibration again.
In this chapter, only full calibration will be explained, because it has more steps. If you
understand full calibration you will be able to perform a quick calibration as well.
Click „Continue‟ to start the calibration process. You will be prompted to connect Eye-One
device. Connect it and click „Ok‟ to continue. Calibrator application will be launched.
CALIBRATOR & PRINT PROFILER ACTIVATION CODE
When Calibrator is launched for the first time you will be prompted to insert an activation
code. This code can be found inside the Eye-One case in a paper labelled “Calibrator Unlock
Code”. Please, note that the unlock code is case sensitive.
Next you will be prompted for device calibration. Follow the shown instructions and finally
click „Ok‟.
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You will be able then to see the following screen:
NOTE
The White Point Calibration is only available with the 9800 series printers.
1
2
Press „Print‟ button (1) to print the white point calibration card. Please, wait for the print to
finish. Then press „Next‟ button to continue (2).
Now you have to put the printed card on the reading support and read, row by row, as
described in the point 5.2.2 Eye-One operation.
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When finished, click „Next‟ button to continue.
The following step will be greyscale calibration. You have to click „Print‟ again. Some prints
will be made, and then again you will have to push „Next‟ button to continue.
You will have to read the printed patches as described in 5.2.2 Eye-One operation point.
When you finish reading one print, the page will change automatically. You only have to
change the card in the reading support and start again with the following print.
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NOTE
Sometimes, depending on the printer model, it can appear the message below. Don‟t care as
it is just an informative message.
The error may be caused by the fact that the printer is not warmed enough. But this doesn‟t
prevent performing a good calibration.
Once you have finished reading all the rows of the different pages click „Next‟ button to
continue. This is the last screen, where you have to press the button „Generate Tables‟ (1) in
order to generate the calibration information. You will be able to see a graphics chart where
the read information will be shown.
1
2
Finally press „Complete‟ button (2) to exit the Calibrator application.
Now you have generated a calibration for your selected printer, paper and quality. Most users
will find this calibration good enough, because can be used with the provided generic ICC
profiles. The next screen will ask if you want to use the generic ICC profiles or if you want to
improve even more the quality by generating a new profile for the selected printer, paper and
quality settings.
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1.1.22 Printer Profiling
You can access this screen from the „ICC Profiling‟ shortcut button on the iQ screen or after
calibrating a printer. It is highly recommended to perform a full printer calibration prior to
profiling. Printer profiling should only be used for fine tuning and it is not intended for daily
adjustment.
If you don‟t want to generate a new ICC profile, simply click „Skip‟ button and the wizard will
finish. Now we will explain how to generate a new ICC profile.
Firstly, click on „Print Patches‟ button. Several patches for your selected printer and paper
size will be printed. Wait until finished and then, click „Printer Profiling‟ button to start the
process. Print Profiler software will appear.
CALIBRATOR & PRINT PROFILER ACTIVATION CODE
When Print Profiler is launched for the first time, if Calibrator has not been started before,
you will be prompted to insert an activation code. This code can be found inside the Eye-One
case in a paper labelled “Calibrator Unlock Code”. Please, note that the unlock code is case
sensitive.
First of all, click „Connect‟ button to
establish the communication between
the Eye-One device and the software.
Secondly click „Calibrate‟ to calibrate
the device. Follow the on-screen
instructions and click „Ok‟.
1
After calibration, click the green right
arrow on the bottom right
of the screen to continue.
2
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The following screen will appear.
Press „Start‟ button before starting the reading process.
You will have to read the printed patches as described in 5.2.2 Eye-One operation point.
When you finish reading one print, the page will change automatically on the screen. You only
have to change the card in the reading support and start again with the following print.
When finished, click again the right green arrow to continue.
The following screen will appear:
Click „Create Profile…‟ to
generate the ICC profile. You will
be asked about the name and
folder where the file will be
saved. Please, leave the default
name and folder for a correct file
detection.
Then you have finished profiling
your printer. Click the „X‟ on the
top right to leave Print Profiler
application or Go to „File-> Quit‟
menu.
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After generating an ICC profile or skipping the ICC generation step you will find the Final
screen. Click „Finish‟ to leave the iQ management wizard and return to configuration screen.
The generated calibration and profile will be applied automatically to the selected printer,
paper and quality.
You only have to press „Close‟ to leave the iQ configuration screen or select another printing
quality and start the wizard again.
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1.1.23 Calibration and profiling the MPU unit
The MPU Sorter unity is composed by two printers. To perform a calibration and profiling it is
necessary to do it individually to each printer composing the unit.
Please, follow the steps described in the chapter 5.3 which refers to the calibration and
profiling of printers.
Remember that the colour patches are placed on the upper tray.
1.1.24 Profiling Windows driver based Printers (CP3800 series and
Plotter Series)
Windows driver based printers have a special treatment when profiling. There are 2 main
issues to take into account:
1) Windows driver ICC management has to be disabled.
2) Printing the adjustment patches has to be made through Print Profiler software instead of
IQ Wizard „Print Patches‟ button.
Profiling example for the printer CP3800:
First of all, we have to disable windows driver colour managing. Go to „Search Printers‟
screen and click „Printers Control Panel‟ button. „Printers and Faxes‟ window will appear.
Select CP3800 printer and go to „File-Printing Preferences…‟
Then select the tab „Option‟ and change the „Color Adjustment‟ setting to „None (N)‟ as
shown.
Then click Ok to save changes and leave the printing preferences menu. „Printers and Faxes‟
window has to be closed too. This step has to be made only once. The setting keeps
configured in Windows driver. Now we are ready to profile the printer through the IQ Wizard
Follow the instructions of the
chapter 5.3 to start IQ Wizard
selecting CP3800 printer in the
printer list.
Click „Next‟ button on the IQ Wizard
and the Printer Profiling screen will
appear.
„Print Patches‟ button will be
disabled, since interaction way for
this printer is through the Windows
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printing interface. Click „Printer Profiling‟ to continue.
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Print Profiler application will
appear, with all options freely
configurable. First of all, select
the printer type.
In case of CP3800 select RGB
Dye sub (for Plotter series you
should select RGB Printer). Click
the blue links on the application
in order to obtain more
information.
Then click the green right arrow
to continue to next step „Select
Device‟.
Click
„Connect‟
button
to
establish the communication between the Eye-One device and the software and then click
„Calibrate‟ to calibrate the device. Follow the on-screen instructions and click „Ok‟. (See
chapter 5.3.3 for detailed information).
Click the green right arrow again. „Define Target‟ step will appear.
Here we will be able to configure and print the patches for printer profiling.
1
2
3
Click „Page Setup…‟ to configure the printing output (1)
Then click on „Printer…‟ (2) and select MITSUBISHI CP3800DW printer from the list (3). Click
„Ok‟ button. „Page Setup‟ menu will now have information about the available printing sizes of
the printer.
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Now select the correct printing size according to
installed media (8x10 or 8x12) and click „Ok‟.
The following step is selecting the number of patches
that we want to print. For optimum results in dye
sublimation printers, we recommend 1400 patches,
but you can try a lower patch count.
Finally, press „Print‟ button in order to obtain the printed patches before the next step.
Once printed, click right green arrow to
continue with „Read Target‟ step.
Click „Start‟ before starting the reading
process.
Then follow the last steps described in
chapter 5.3.3 to complete the ICC
profile creation process.
Compatibility
Not all the printers are compatible with the complete iQ management flow. There are some
printers that are only compatible with ICC profiling.
IMPORTANT REMINDER: ICC PROFILING WITH CP3800 & PLOTTER SERIES
CP3800 Series and Plotter Series printers are configured by default with a windows driver
ICC profile. Please, disable ICC profiles in windows driver settings before creating a new ICC
profile with iQ management wizard.
Please, refer to Chapter 5.3.4 for detailed information
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CALIBRATION
PROFILING
CP95XX Series


CP9600 Series


CP98XX Series


CP3020 Series
X

CP3800 Series
X
(*)
MPU


Plotter Series
X
(*)
CP70 / CP707 Series


(*) For these printers, profiling process requires proper windows driver configuration.
For printers not compatible with calibration, only ICC profiling will be enabled on the iQ wizard
application.
Summary
There are 3 different scenarios you can apply:
1) Using provided generic calibration files and generic ICC profiles.
The system is configured by default with this scenario when iQ mode is activated. If you
do not perform any additional adjustment you will obtain a very good printing quality.
2) Calibrating the printer (visual procedure or hardware attended procedure) and
using the provided generic ICC profiles.
This option will provide you better than default results. Calibrating the printers will result in
better colour consistency. It is a quick process, so you will not spend a lot of time, and
you will improve a lot your printing quality.
3) Calibrating the printer and creating new ICC profiles.
This is the option that will give you the best results, but requires more time for adjusting a
printer.
MITSUBISHI RECOMMENDS:
Acquiring an Eye-One device and performing a full calibration the first time (printer profiling
optionally) and, periodically, re-adjust the printers with a quick calibration.
Please, read carefully chapter 5.3 to obtain detailed information and read the table below as
well.
1.1.25 Printing quality level optimisation table
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Printing Quality
optimisation level
Minimum
When…
Calibration
Profiling
-
-
Full
-
…using a new format.
Full
-
…changing the quality.
Full
-
…having a printer with no
calibration.
Full
-
Quick
-
Full
Yes
…using a new format.
Full
Yes
…changing the quality.
Full
Yes
…having a printer with no
calibration.
Full
Yes
Quick
-
…you
consider
the
printing quality with the
default ICC is good
enough.
…plugging
printer.
Recommended
in
…changing
cassette.
…plugging
printer.
Optimum
in
a
new
the
ink
a
new
…starting the workday.
MPU Sorter
Introduction
The mass production unit MPU Sorter has been designed to achieve a high performance
level and a higher easiness working due to its backprinting and sorting functions.
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1.1.26 Requirements and compatibility
To be able to use the MPU Sorter it‟s mandatory to have an IT5000 with a Flexilab ClickPro
software version 2.5.0 or higher.
In order to achieve the best results, use an IT5000 HW4 version, or higher, and plug in the
MPU Sorter directly with the supplied USB connector. It‟s advised not to use and USB
extender.
The MPU Sorter unit is compatible with Flexilab systems using PT6000, PT7000 or MT1E
machines connected in Order Terminal mode to an IT5000 working with ClickPro software
version 2.5.0 or higher.
Installation
Before connecting the unity to the IT5000, please check that you have a Flexilab Click Pro
2.5.0 version or higher and shut down all applications using the Monitor Manager.
Once the MPU Sorter is plugged in, please read thoroughly the on-screen instructions in
order to install correctly the MPU Sorter unit.
Once the installation is accomplished, reboot the system in order to let the changes be
applied.
To check the installation has been performed correctly, please verify that the MPU Sorter is
shown now in the DispatcherAdmin screen. It must be shown as a red frame framing the
contained printers.
Both printers are differentiated as the UPPER printer and the LOWER printer.
These 2 printers belong to the same
MPU Sorter.
MITSUBISHI RECOMMENDS:
It‟s necessary to calibrate the printers contained in the MPU Sorter in order to achieve an
optimum result regarding to printing quality. Please refer to the previous chapter to get more
information about printer calibration.
Working modes
A MPU Sorter unit must be always attached to an IT5000. The MPU Sorter is able to print
local Click5000 orders (working as a single printer) and other ones coming from order
terminals (working then as a central high production machine).
APPENDIX PrintServer
APPENDIX
DPS PrintServer
1.1.27 Working as a single printer
This working mode is only referred to the orders that are generated locally and printed with
the MPU Sorter.
To generate and order for the MPU Sorter, choose the option labelled as “Sorter” in the field
“Destination” of the Print page in CLICK.
Choose the available paper size and quality in MPU Sorter. Then choose the destination
MPU. In case of having more the one, both will be listed. Otherwise, the MPU Sorter unit will
be the default destination.
The MPU will only print orders sent with the option “Sorter” or, in case of having a printer
inside the MPU Sorter with a specific format, it will also print orders with the options “Multi
printers” or “Single printer”.
1.1.28 Working as a central high production unit
To be able to print with the MPU Sorter using an Order Terminal it is necessary to fulfil the
requirement that at least one printer contained in the MPU Sorter has to be the only printer in
the system with the desired format.
In the case where the MPU doesn‟t own exclusively a format, it‟s necessary to export the
order to CLICK so as to resend it to the MPU Sorter.
Please refer to the chapter 4.3.5 form the Click application manual to know how to export an
order.
1.1.29 Compatible formats
The MPU unit is compatible with most of the formats
supported by the 98xx series printers except those
ones called composition, or multi-cut, formats. Please
refer to the formats table from chapter 1.2.3 for
further information about available formats.
NOTE
Composition or multi-cut formats are no available
printing with a MPU Sorter.
Configuration
The configuration of the MPU Sorter is placed in
general settings of PrintServer (see chapter 3). The
APPENDIX PrintServer
APPENDIX
DPS PrintServer
configuration is applied to every MPU Sorter attached to the system.
The fields configurable regarding of the MPU Sorter are the following.
1.1.30 Balanced
This setting is ignored by PrintServer when printing with an MPU Sorter.
1.1.31 Sorting
This option determines if the MPU Sorter starts printing the first picture or the last one.

Ascending: The MPU Sorter will start printing the first picture.

Descending: The MPU Sorter will start printing the last picture.
1.1.32 Full belt mode
The possible values:

STOP: MPU Sorter will stop printing until the stack is removed from the belt by the
operator (only the stack on the sensor it‟s needed to be removed).

MOVE: MPU Sorter will move the belt when it gets full. The first stack will fall in the
belt tray and the MPU Sorter will keep printing.
1.1.33 Beep on full belt
When this option is checked, the IT5000 will beep when the belt gets full.
1.1.34 Number of stacks
This option is used to choose how many stacks are placed on the belt. It‟s possible to choose
between 2 or 3 stacks. Depending on this number the capacity of the belt will vary between
110 (2 stacks) or 165 (3 stacks) photos.
1.1.35 Custom Backprinting information
It allows to set a custom short information to be shown in the backprint, like the shopname,
per instance. Maximum length is 19 characters for this field.
1.1.36 Recommended configuration
To achieve an optimum performance, Mitsubishi recommends using the following
configuration of PrintServer:

Full belt mode: MOVE if the MPU Sorter is unattended, otherwise STOP.

Beep on full belt: Activated

Number of stacks: 2
MITSUBISHI RECOMMENDS:
Do not use used paper or ink from another printer. The MPU Sorter unit performs better if
both printers have the same amount of remaining copies. Please change also paper roll
when ink cassette is exhausted.
APPENDIX PrintServer
APPENDIX
DPS PrintServer
Considerations
Printed orders are sent to the belt or to the upper tray depending on the paper size and the
priority of the order. The orders with the format L – 10x15 are placed on the belt. The orders
with X – 13x18 and W – 15x23 are placed on the upper tray. Moreover, the orders with “Now!”
priority appear on the upper tray regardless of the format, as well as the colour patches while
calibrating printers.
The number of stacks specified it‟s only considered in the orders placed on the belt. The
capacity of the belt is about 110 photos (2 stacks) or 165 photos (3 stacks).
When changing from one paper size to another one, check the position of the paper selector
switch is the correct one for the new paper size.
15x23 / 13x18 / Now! Orders
10x15
NUEVO
APPENDIX PrintServer
NUEVO
APPENDIX
DPS PrintServer
References:
Mitsubishi Electric Kiosk&Click software contains portions of imaging code based on proprietary technology
copyrighted by Pegasus Imaging Corporation, Tampa, FL. ALL RIGHTS RESERVED.
APPENDIX PrintServer
APPENDIX
CD Burning
CONTENTS
1
CD BURNING .................................................................................................... 3
1.1
2
CD BURNING SETTINGS ................................................................................................ 3
ACTIVITY ........................................................................................................... 4
1 CD Burning
CD Burning is a Service Module. It is for burning images onto a CD/DVD. This CD/DVD can
be executed on a computer to show the burned images, with no need to install any
application.
1.1 CD Burning settings
All the configurable parameters of this Service Module can be viewed by pushing this button.

Shop name: This shop name will be shown on the application recorded on the CD/DVD.

URL1: Internet address. This address will be shown on the application recorded on the
CD/DVD.

URL2: Internet address. This address will be shown on the application recorded on the
CD/DVD. This second address is only available for SUBLIME (see SUBLIME).

Proprietary images: proprietary image format. When this option is activated the images
recorded on a CD/DVD can only be viewed on DPS systems.

Do not replace files: when this option is activated, all the files saved in the destination
file beforehand will be protected. If an attempt is made to save an existing file, the one
already saved has priority, while if this option is not activated the new file will overwrite
the previously saved file.

Verify mode: saves onto the CD/DVD with verification. While saving, it checks to see that
it is being done correctly. This increases the CD/DVD saving time.

Buffer underrun: Saving takes place with mistake proofing. Leaving this option activated
is advisable.

Default compilation type: defines what type of application will burn onto the CD/DVD.
o SUBLIMECD: an application allowing saved images to be viewed and printed on a
Mitsubishi printer, the images to be edited and the images to be uploaded to
Mitsubishi Album.
o

BACKUP: burning of images onto a CD with no application to view them.
CD/DVD Writer Speed: the speed at which burning takes place can be selected. MAX
defines the maximum speed regardless of the burner model. If errors have taken place
during several burning sessions, we advise selecting 8x as the burning speed.
2 Activity
Shows the current state of the service module.
APPENDIX
DPSLab
APPENDIX
DPSLab
CONTENTS
1
INTRODUCTION ................................................................................................ 3
1.1
2
SYSTEM OVERVIEW ....................................................................................................... 4
1.1.1
Processing ............................................................................................................. 5
1.1.2
Sending jobs .......................................................................................................... 6
INSTALLATION ................................................................................................. 7
2.1
SOFTWARE INSTALLATION ........................................................................................... 7
2.2
UNINSTALLATION PROCESS ......................................................................................... 8
3
CONFIGURATION ............................................................................................. 9
3.1
ACCESS TO THE CONFIGURATION SCREEN. ........................................................... 10
3.2
THE CONFIGURATION SCREEN .................................................................................. 11
3.3
INTERNATIONALIZATION ............................................................................................. 21
3.4
IMPORT / EXPORT ........................................................................................................ 23
4
INSTALLATION AND CONFIGURATION OF THE MIT_GEN_200
PROTOCOL .................................................................................................................. 26
4.1
INTRODUCTION TO THE PROTOCOL ......................................................................... 26
4.2
SPECIFIC CHARACTERISTICS OF THE PROTOCOL ................................................. 26
4.3
SOFTWARE INSTALLATION ......................................................................................... 26
4.4
CONFIGURATION .......................................................................................................... 26
5
INSTALLATION AND CONFIGURATION OF THE MIT_PBM_100 SERVICE . 31
5.1
INTRODUCTION TO THE SERVICE MIT_PBM_100 AND PROTOCOL
MIT_PBM_100 ........................................................................................................................... 31
6
5.2
SPECIFIC CHARACTERISTICS OF SERVICE MIT_PBM_100 .................................... 31
5.3
SPECIFIC CHARACTERISTICS OF THE PROTOCOL MIT_PBM_100 ........................ 31
5.4
SOFTWARE INSTALLATION ......................................................................................... 31
5.5
CONFIGURATION .......................................................................................................... 32
PRACTICAL CASES ....................................................................................... 35
Examples of configuration and use of the DPSLab module. ............................................... 35
APPENDIX DPSLab 2
APPENDIX
DPSLab
1 Introduction
DPSLab is one of the applications in the Flexilab Service Module interface (the new
comprehensive system for processing orders). It is responsible for processing and redirecting
print orders which are not for direct printing (INSTANT PRINT) in the MITSUBISHI
sublimation printers.
Examples of application: printing on plotters or minilabs installed in the actual establishment
(sending by LAN) or even printing in remote laboratories using the internet-based FTP
protocol.
Current versión allows to create up to 8 additional services, that can have different settings
and will be identified as LABS1, LABS2 … up to LABS8.
APPENDIX DPSLab 3
APPENDIX
DPSLab
1.1 System overview
The DPSLAB service module is comprised of the following elements:
Components
Description
Orders, Order 0001, Each of the orders sent to laboratories
Order 0002, Order N
They can be based in a traditional system, by using files and folders, or
using special communication protocols (Webservices, TCP/IP…) as well.
DPSLab
The application discussed in this document.
Protocols, Protocol A, The protocols can adapt to the specific way of work of each laboratory.
Protocol B…
Laboratory System
Destination laboratory o machine, receiving the orders sent from a system
with DPSLab. This may also be a DPSClick machine.
When a service reach the DPSLAB module, the latter processes the images first, prepares
the necessary data structure and sends them, images and data, to their destination.
Depending on the configuration of the service, THE WHOLE process will begin instantly or
when the scheduled time slot is reached. The system can even be configured to accumulate
orders and thus at the end of the day they can all be burnt manually to CD, and then be sent
manually (by ordinary transport) to a remote laboratory.
APPENDIX DPSLab 4
APPENDIX
DPSLab
The execution of jobs is divided into 2 different parts: processing and sending (transfer).
Everyone of them is executed separately. Every job arriving will go through this workflow:
processing and transfer. Once a queued job is processed, it‟s queued again waiting for the
transfer step.
DPSLab can manage the execution of several jobs at the same time as follows:
It can manage one process and send several jobs simulataneously. But it can only process
one order at the same time.
It can manage sending several jobs when the transfer method or protocol is different among
them. It can send simultaneously, for example, one order using LAN, other using FTP and
another using the SELF method.
The processing and transfer steps are described in the next sections.
1.1.1 Processing
In this step, the different files or resources required by the destination system are being
prepared. The following could be some of these tasks:
Picture treatment (common to any protocol)
Order file generation
Folder structure.
Packing
Etc.
Depending on the configuration and the characteristics of the service protocol, the DPSLAB
module will process the job images before sending them.
This is of the utmost importance, for example, when sending images via the Internet, so the
size must be reduced to make for easier sending.
In this case we should work in "MaxSizeFactor" mode (see the 'Image Processing' section
the "General" tab of the DPSLAB Services Configuration).
More specifically, The OPTSIZEDISK parameter will determine what the maximum size for
an image file on the hard drive is. If this size is surpassed the image file will be opened, its
size changed to the one that corresponds to the print size requested by the client, and it will
be compressed in ".JPG" format.
APPENDIX DPSLab 5
APPENDIX
DPSLab
If you do not wish to changes the image size (in local area network connections, where file
size may be very high, without reducing the efficiency of sending), and you wish the target
machine to do this, OPTSIZEDISK will be increased to a sufficiently high value to prevent
processing. For example, 100000 (in bytes, 100Mbyte).
Another way of working is to adapt the image to the exact dimensions of the print size of the
target machine. It may be a requirement of this machine, and it saves processing time on it,
but it obliges the machine running the DPSLab module to perform more calculations and will
therefore reduce its performance. It is recommended only in local area network (not Internetbased) connections where large file sizes are permitted, although it is also possible for jobs
sent to remote laboratories with reasonable print sizes and forcing a JPG format
compression.
In this case there are two options available, "Cut" and "Fit Sides", explained in greater detail
at a later point in this annex.
The PAUSE button in Dispatcher is effective in the process phase.
1.1.2 Sending jobs
Jobs are sent chronologically as they arrive, regardless of the service they are associated.
The orders accepted by the DPSLab module go from the "PENDING" to “EXECUTING” or
"BATCH EXECUTING" status as long as the image processing and sending lasts. Only when
the DPSLab module reports that these jobs have been completed successfully will these
orders pass to the "DONE" status.
If during the sending of a job there is any communication error with the remote mechanism or
laboratory, or any abnormal situation arises interrupting the process, the order will be left in
the internal status "FAILED_TO_SEND" (in DPSLab environments) and the pre-established
time will be allowed to elapse before a retry. During this waiting time DPSLab will process the
following order, if there is one. In some cases, depending on the protocol being used, the
system will be able to try to send another order of the same service even when others are in
the „FAILED TO SEND‟ status. Other protocols won‟t do that.
Once the waiting time is up, since work orders are processed cyclically, in the next round the
job will be attempted again beginning with the first file that was left pending from the previous
attempt. This is true for the LAN and FTP transfer methods. In the SELF method depends on
the protocol being used.
Throughout this process, the order is reflected in DISPATCHER in the “EXECUTING” or
"BATCH EXECUTING" status.
If this error persists, a series of attempts will be made (according to configuration) until the
job is abandoned as "FAILED", and the following pending job will be processed. DPSLab jobs
in the "FAILED" status become services with the "error" status in DISPATCHER.
APPENDIX DPSLab 6
APPENDIX
DPSLab
The services in "error" status in DISPATCHER must be relaunched manually by the operator,
and the DPSLab module will treat them as if it were processing them for the first time,
beginning from zero with each one of them.
If during the sending of a job the machine is powered off, the job will remain in the
“EXECUTING” or the "BATCH EXECUTING" status in DISPATCHER, and when the machine
is powered up again, the DPSLab module will check the files sent until that moment and will
continue with the one after the one last one sent before the power-off, following the same
procedure as for retries through communication failures, explained above. This is tru for the
FTP and LAN transfer methods. It depends on the protocol when the transfer method is
SELF
The PAUSE button in Dispatcher is effective in the send phase in some protocols, for LAN
and FTP is not possible, to eliminate an order from the print queue of the DPSLab module,
the module must be switched off and the order removed from DISPATCHER when it appears
in error status after a few seconds.
2 Installation
2.1 Software installation
DPSLAB-X.X.X-setup.exe is the DPSLab installer. Double clicking on it starts the installation.
The following screens are typical of an automatic installation system and are very intuitive:

Welcome and introduction screen

Selection screen for the modules to be installed. In this case there is only the DPSLab
application.

Request for the installation directory. The installer proposes the preconfigured directories,
if these have already been created. (More information on this in the Flexilab manuals)

After the directory has been selected, the installation process begins after clicking on
"install" and a screen shows the progress of the installation.


Some versions could not be compatible with previous versions. The installation
application could ask for confirmation before delete any previous settings of the DPSLAB
service module.
Follow the instructions that appear on the screen. After the entire installation process has
ended, a concluding screen will appear. Click on “close” to complete the installation.
NOTE
At least one protocol must be installed for DPSLAB to be configured correctly.
At least one DPSLAB service must be configured.
APPENDIX DPSLab 7
APPENDIX
DPSLab
2.2 Uninstallation process
During installation, the file „Uninstall_DPSLAB-X.X.X.exe‟ is generated in the installation
directory. Clicking twice on it begins the DPSLab uninstallation process. This is followed by a
series of very intuitive screens which act as a guide during the process:
1. The initial screen proposes uninstalling the programme from the folder where it was
installed. Click on „Uninstall‟ to begin the process.
2. Details of the process are shown while it is taking place.
3. Click on "close" on the last screen to complete the uninstallation process.
APPENDIX DPSLab 8
APPENDIX
DPSLab
3 Configuration
This section explains the application's configuration settings.
DPSLAB enables orders for printing photos and/or other services to be sent to third party
laboratories. The operational mode of DPSLab is organised by services. These consist of a
combination of the protocol configuration for sending orders, the method for sending orders to
electronic systems in the laboratory, the description of the Service itself and how it operates.
For example:
Service
Protocol
Sending method
Description
LABS1
MIT_GEN_200
LAN
Sending through local
network to a generic
system
MIT_PBM_100
MIT_PBM_100
SELF
Sending through local
network
to
a
MITSUBISHI MAP
LABS2
MIT_GEN_200
FTP
Sending through local
network
to
another
generic system
The steps to be followed for configuring DPSLab services are
4. Install the protocols to use (see INSTALLATION AND CONFIGURATION OF THE
PROTOCOL)
5. Create the service to be configured and select the protocol to use in this service. At
this point, the entire selected protocol configuration has been copied to the
configuration of the service, including translations. There will be no more links
between the protocol configuration and the service configuration for the associated
protocol. The part of the service configuration relating to the associated protocol will
be called the „Service Protocol Configuration‟ from now on.
6.
7. The "PROTOCOLS" tab has been hidden to avoid wrong configurations. Each
protocol will be configured with the most general possibilities and each configuration
will be personalised in each service created.
8. It is now possible to duplicate a service or department already configured when
creating a new one. See further below for more details.
9.
10. Configure the other parts of the service – the sending method and its characteristics.
11. Save the configuration.
In some cases, it can exist a DPSLAB service installer (like MIT_PBM_100). This application
installs and automatically configures the service and protocol. In such cases the DPSLAB
service name could be different tan LABS<N>.
DPSLAB supports 2 kind of services: free services and licensed ones. The free services,
once configured, and the system is started, they are published to the Dispatcher normally. A
service requiring license launches the licensing system when required. This process is
repeated everytime the supervisor tries to enter the settings area., just before asking for the
password to enter.
APPENDIX DPSLab 9
APPENDIX
DPSLab
The only free services today are the ones related to the MIT_PBM_100 protocol.
The settings area is totally protected only with the passwords method. The supervisor must
change the default password, that is empty by default.
3.1 Access to the configuration screen.
There are two ways of accessing the configuration screen:

From the DPSLAB main screen: the Settings button.

From the context menu of the DPSLAB application:
o The DPSLab icon appears on the operations taskbar. Place the mouse pointer on it
and right click to read the context menu below:
o
Clicking on "settings" accesses the DPSLAB configuration screen. A password is
required for access to the configuration screen. This is initially empty and is set using
the "new" button. Access to the configuration screen is then by pushing the "OK"
button.
APPENDIX DPSLab 10
APPENDIX
DPSLab
This screen shows the current configuration.
IMPORTANT
The configuration can only be modified when DPSLAB stops. To stop it, click on "Stop" in the
contextual menu, or pause the Service Module at Dispatcher.
3.2 The configuration screen
The configuration screen is divided into 2 sections or tabs:

General Config: General application settings.

Services: In this section the services to be published and which allow access by third
party laboratories are created and configured.
3.2.1.1 General Config
The overall settings which affect the various aspects of DPSLAB are configured in this
section.
APPENDIX DPSLab 11
APPENDIX
DPSLab
The settings are:

CD Burn: This setting is applied to CD burning.
o Speed: CD burning speed.
o Buffer underrun: If the recorder has this feature, the recording is protected against
instensive use of the CPU by another application. It is advisable to always leave this
option activated.

Export Settings: Settings applied to the "Export" function of the main configuration page
(see “import/ export” section of this manual)
o Default export path: Default folder to where configurations are exported.

LOGS: Shows the type of level of the application Logs.

Others: Other settings.
o Default published language: Shows the default language used for all services that
are published.
3.2.1.2 Services
This tab maintains the services that DPSLab publishes. It allows you to add, modify all data
and configure behaviour.
Each one of the services appears here in tab form. Three sections may be distinguished here:
Description of the service, working information, sending mode, protocol and published
information. The following points describe these sections.
There are two buttons to "create" and "delete" services:

"Add Service" Button – Adds a new service tab with a new service at the end of the
existing ones. The tabs of newly-added services are marked with the (*) suffix.

It is also possible to create a new service or department by copying an existing one. See
below.

"Delete Service" Button – Eliminates the service currently displayed.
3.2.1.2.1
Add a service
APPENDIX DPSLab 12
APPENDIX
DPSLab
The add service button behaves differently depending on whether there are services already
configured or not.
If there is no service configured it creates an empty service, without a protocol or sending
mode.
If a service has there already been created, DPSLab presents a list of the services already
configured and allows you to select the one to be copied or else create an empty one, as
shown in the following screen:

The "Copy Selected" button will create a new service by COPYING THE WHOLE
configuration of the the service selected, including internationalisation (Translations),
taking us back to the settings screen to personalise the new service.

The "Create Empty" button creates a new empty service, without protocol or sending
mode.

The "Cancel' button returns you to settings without doing anything.
In both cases, of creation, the service is created with the "LABS<N>", where <N> depends on
exisiting ones, identifier and the newly created suffix (*). <N> is assigned sequentially.
The ID field identifies the service.
Each one of the sections of a service configuration is described below.
NOTE
There is a series of parameters, which are specifications of the actual protocol, which have
been deactivated to avoid wrong configurations and therefore a protocol malfunction. They
have been left visible to the user to so that they can be easily read if they need to be known.
APPENDIX DPSLab 13
APPENDIX
DPSLab
3.2.1.3 SERVICE
The "SERVICE" section a service tab specifies a series of properties of the service.
The following fields are to be filled in:

ID: Unique service identifier.

Default language: Specifies the language of the descriptions.

Title: Summarised description of the service.

Description: Detailed description of the service.

3.2.1.4 WORKING

The “WORKING” section a service tab specifies a series of properties on how de service
may be work.

The following fields are to be filled in:

Is Batch: Specifies if an order for this service will be executed in “EXECUTING” mode or
in “BATCH_EXECUTING” mode, from the point of view of Dispatcher.

Execution & Transfer time window: It is used to specify in which in time interval an
order for this service will be processed. If an order arrives outside the established time
interval it goes to "pending" status until the time interval arrives. DPSLab periodically
checks if the scheduled orders have reached their time interval. By default the interval will
be 24h (00:00:00 to 23:59:59).

Times an interval to retry Failed Transfers: It is used to specify how many times, a
failed to send order, should attempt to send, and the time between retries. If -1 times is
specified it means that attempts are made infinite.

Note: In old versions this was a global parameter. Now, it is specified for every service.
APPENDIX DPSLab 14
APPENDIX
DPSLab
3.2.1.5 PROTOCOL
This section is used to configure how the information to be sent to a destination (local or
remote) will be generated, how images are processed, how part of the protocol behaves, the
media supported by the protocol and even what information may be prompted of the user.
The following screen shows the complete design of the configuration of protocol data.
This configuration is divided into the following parts:

General: the main configuration settings for image processing and some general aspects
of the protocol.

Specific: the configuration settings of specific aspects of the protocol. This includes a
description of each parameter.

Customer Asks: Questions related to the customer: Name, telephone number, etc. The
customer answer will be sent to the lab through the summary output file.

Product Asks: obsolete.

Formats: Configuration of the various printing formats offered by the laboratory. Each
protocol installs a configured group of formats, but this section is completely configurable.
NOTE
Alter changing the formats for an existing service the price adjustments of all the Kiosks that
are connected to this machine must be checked, as they will be affected by the changes

Others: The properties which are totally subject to the protocol are configured in this tab.
Each setting is described in detail in the following sections.
3.2.1.6 General

Image processing

o
o
Compression: Shows the compression factor applied to the images when converting
them from their original format (TIF, GIF, etc.) to JPG format. 0 – Maximum quality
(minimum compression), 100 – Minimum quality (maximum compression).
Position: Shows the position of the images which the protocol accepts.
Multiposition - The protocol accepts all photo positions.
APPENDIX DPSLab 15
APPENDIX
DPSLab
Horizontal – The protocol requires all the photos to be in a horizontal position. If any
are not, they will be rotated.
Vertical – The protocol requires all the photos to be in a vertical position. If any are
not, they will be rotated.
o
o
o
Only JPG: If this box is checked the protocol only accepts image files in JPG format.
If not, it accepts all the formats specified in the "others" field.
Others: This specifies the image extensions that are not automatically coverted to
JPG, for sending to the laboratory, if the "only JPG" box is not checked.
One extension per line must be written with no dot before it, as shown in the image.
Type of adjust to format dimensions: There are three options for adjusting the
image to the laboratory format when the image size is larger than the formats:
o Cut - the image is reduced until one of the sides coincides with one of the
dimensions of the format. The other dimension, which will always be bigger than
that of the format, will be cut proportionally on both sides.
o Fit Sides - The image is made smaller so that both dimensions are within the
format. One of them is the same as one of the format, and the other will therefore
be smaller than the format. In this case, there will always be a white edge on the
paper when printing.
o Max. Size Factor - This reduction is only applied when the image size is larger
than the value in the field Opt. Size Disk (in KBytes) and if the image dimensions
are larger than those of the format after applying the Max. Size Factor. This
means that the image is changed providing that the dimensions of image x Max.
Size Factor > format dimensions.
This type of adjustment is used to reduce the weight of images without
reducing their quality, in order to be able to apply it when sending by
FTP, for example.
APPENDIX DPSLab 16
APPENDIX

DPSLab
General

o
Multiformat: This shows whether the protocol can handle transfers of orders with
more than one format type (10 x 15 and 13 x 18, for example).
TRUE - The protocol accepts orders with more than one type of print format.
FALSE - The protocol only accepts one format per order.
o
Unicode: This shows whether the protocol accepts Unicode (texts in a non-Latin
alphabet) both in the various texts it handles and the in image and directory names
which it works with. The default UNICODE coding system UTF-8.
TRUE - The protocol accepts Unicode
FALSE - The protocol does not accept Unicode
3.2.1.7 Specific
This enables the values of a series of variables for the protocol to be defined, which change
its behaviour as a specific protocol. It consists of a table with the property name in the lefthand field (not changeable), and the assigned value in the right (changeable). A descriptive
panel is on the right of the table, which contains information on the variable on which the
cursor is placed at any given time.
For example:
See the protocol manual for more information on the configuration of each setting.
3.2.1.8 Customer Asks
The following tabs contain questions on user and product data which can be configured. It
presents a table of 3 columns:

Key: Identifying name of the question being configured (not changeable)

Asks: Editable field recording the question for the end user

Default Value: Editable field. Default value applied in response to the question if the user
does not select any value (this is also the default value which appears on the screen)
The currently selected value is explained in more detail in the description field on the right of
the table.
APPENDIX DPSLab 17
APPENDIX
DPSLab
3.2.1.9 Formats
The formats tab contains a control in the form of a table which enables all the formats data to
be edited, the existing ones to be deleted and other new ones to be added.
The rest of columns:
The "delete" button enables the selected row to be deleted.
The "add" button enables more formats to be added to the end of the list. It is not possible to
add a new format if one if half specified.
The fields are as follows:

K. ALIAS – The visible client alias identifier of DPSLab for the format (in CM).

K. INCH ALIAS – The visible client alias identifier of DPSLab for the format (in INCHES).
APPENDIX DPSLab 18
APPENDIX
DPSLab

K. OPER ALIAS – The operator internal alias identifier of DPSLab for the format (in CM).

K. INCH OPER ALIAS – The operator internal alias identifier of DPSLab for the format (in
INCHES).

LAB. PRODUCT ID – Identifier of the laboratory for the format.

LAB. PRODUCT DESCRIPTION– Description of the format by the laboratory.

WIDTH – Width of the format in pixels.

HEIGHT - Height of the format in pixels

DPIs – The recommended DPIS for the format. The DPSLAB engine doesn‟t use this
data for internal processing, but this information is published by DPSLAB and is used for
some applications for picture rendering operations.
All the above fields are compulsory. The following are optional:

PRINT WIDTH – Width of the paper to be used to print the image in millimetres. This is
only used in some protocols. If not specified in the protocol, 0 can be used.

PRINT HEIGHT – Height of the paper to be used to print the image, in millimetres. This is
only used in some protocols. If not specified in the protocol, 0 can be used.

MEGAPIXELS – This value is for information purposes and specifies the size in pixels the
image should have in order to be printed in this format and to obtain an acceptable
quality.

3.2.1.10 Others
This tab specifies totally free properties, which are only textual, in order to provide the
protocol with additional free information. This information is sent to the laboratory where it
may be read. This section is optional.
3.2.1.11 SEND METHOD
For a service, it is necessary to specify the way in which the results of this processing will be
sent to the laboratories' systems as well as the protocol responsible for processing orders.
There are 4 possible types of sending when configuring a service:

Delivery - The order is not sent automatically, but instead waits for recording on a
memory card or on a CD. When this happens it is deemed to be "sent".

LAN - Enables a route within the network to be specified, by which orders are sent for
processing.
APPENDIX DPSLab 19
APPENDIX

FTP – Enables sending to an FTP server (File Transfer Protocol) to be specified

Self - In this case the protocol software establishes its own sending mode.
DPSLab
Of the four modes only LAN and FTP require additional settings:
FTP

HOST: IP or name of the HOST of the FTP server where the orders are sent.

PORT: The port through which the FTP service is active on the server. This is usually 21.

HOME DIR: If it is necessary to leave the orders in a subfile in an FTP account, the route
must be specified in this field with the format „\<path to the folder>‟.

LOGIN: User identifier for beginning a session on the FTP server.

PASSWORD: Password to begin a session on the FTP server.

USE PROXI: Shows whether a connection through a PROXY is to be used. The following
fields are only valid is the answer is TRUE.

HOST, PORT, LOGIN and PASSWORD in combination with USE PROXI: Defines the
necessary settings for the configuration of a PROXY.

TEST Button: After all the fields have been completed, this button enables access to the
configured FTP server and the feasibility of normal actions to be checked.

LAN

PATH: Route to the folder where processed orders are deposited.

‘…’ button: This enables a folder selection dialogue to be opened and the folder selected
to be copied in the PATH field.

TEST Button: After all the fields have been completed, this button enables access to the
configured Folder and the feasibility of normal actions to be checked.

APPENDIX DPSLab 20
APPENDIX
DPSLab
3.2.1.12 Published Information
Of all the information that is configured for each one of the services, there is a part that is
published in the core Flexilab system so that it will be available to the rest of the applications.
The following information is published:
SERVICE Section: The ID, Title, TICKET INFO and DESCRIPTION are published.
PROTOCOL Section: the following screen shows the information that may or may not be
published depending on the selection
Publish Service: it is used to configure if the entire service is published and visible to
Dispatcher system.
Formats: it is used to configure, using the check on the left, which formats, of those
configured in the formats tab, are available for selection in orders.
Customer Asks: for selecting if the use will be asked the questions configured in the
"Customer Asks" tab when an order is made for this service.
The available printing formats must be enabled to be able to process orders.
NOTE
The maximum of formats enabled in the DPSLab should be 8.
When the information to be published is changed the DPSLab must be started for the
changes to be applied.
3.3 Internationalization
DPSLab has resources to translate texts which may appear on end user screens when there
is a change of language in the final applications.
APPENDIX DPSLab 21
APPENDIX
DPSLab
the services configuration tab has a button called „Internationalization‟ enabling the texts in
the configuration which end users, e.g. asks, description of services, descriptions of formats,
etc. to be edited.
DPSLab has a specialist screen presenting the user with all the texts liable for translation in
table data form.
The top left box shows what is being edited (SERVICE) and the identifier of the element (ID of
the service).
The first tab to appear is the one texts in the default language which is the basis for the other
translations.
To add new translations, select a language in the drop-down menu in the centre of the screen
and then push the "Add Language" button. A new tab appears with the name of the language
and a copy of all the keys and original texts in the default language. The "VALUE" column is
open for each editing, with the texts in the default language for overwriting in the target
language.
The text of the selected key always appears in the default language in the text panel („VALUE
DEF. LANGUAGE”) on the right of the screen. This makes the task of translation easier.
APPENDIX DPSLab 22
APPENDIX
DPSLab
The keys identifying the texts are organised hierarchically.

The GROUP column shows to which large group the texts included in it belong: ASKS,
FORMATS, SERVICE, etc.

The VAR / ID / ALIAS column shows to which subgroup among the elements of GROUP
the texts belong, i.e.: CUSTOMERTYPE, NAME, TELEPHONE, etc .

The FIELD column shows which elements of the previous subgroup are translated. For
example, in the case of ASKS for each question in settings the ASK itself and its default
value is configured, meaning that what is translated on this screen is the subelement ASK
and its DEFAULT_VALUE. Furthermore, for option selection elements the description of
the options can be translated.
This system of keys means that identifying which settings belong to an entry is very intuitive.
3.4 Import / Export
Because of the large amount of information generated when the services are configured,
DPSLab has been equipped with a mechanism for exporting the configuration of the desired
services in order to be able to be import them into other DPSLABs, conveniently, comfortably
and as many times as desired.
The configurations are exported in a single file with the extension .sed (Service Exported
Data) and are imported into another DPSLAB.
3.4.1.1 Export
The "Export" button of the “settings” screen provides access to the exportation screen.
APPENDIX DPSLab 23
APPENDIX
DPSLab
Select the services to be exported and then push the „Export Checked Services‟ button. A
"Save as" dialogue will open and saving the file as ServicesExported.sed will be suggested.
The name can be changed but doing so is not recommended. When "save" is pressed, the
services will be exported and the screen closes automatically.
3.4.1.2 Import
The "import" button on the "settings" screen accesses the import screen. There is a button for
selecting the .sed file to be imported. After the file has been selected, the services detected
inside it are loaded and a short description of its configuration and the loading status is given.
This shows if the services included can be imported directly or if there is any problem, such
as the protocol they use not being installed, the version of the protocol not being the same as
and not compatible with the one installed, etc.
On this screen, select the services to be imported and press „Import Checked Services‟.
APPENDIX DPSLab 24
APPENDIX
DPSLab
NOTE
Final importation replaces all the current "settings" services for imported ones. If "settings” is
cancelled without saving, the original configuration is maintained.
If there is any service with a non-OK status, the reason will appear in the "Status" text panel
on the right of the screen, when clicked.
Some of the reasons which may cause a service to be in a non-OK status e.g. the protocol it
uses is not installed, can be solved at the time. Install the new protocol and then press the
"Check Status" button. This will cause the new protocol to be loaded and the validation of the
service to be correct and importing to be possible.
APPENDIX DPSLab 25
APPENDIX
DPSLab
4 Installation and configuration of the MIT_GEN_200
protocol
4.1 Introduction to the protocol
The MIT_GEN_200 Protocol enables the DPSLAB system to send printing requests for
photos to the Mitsubishi Labs using the MITSUBISHI PROTOCOL V2.0. protocol.
4.2 Specific characteristics of the protocol
As a protocol of the DPS system, its main characteristics are:

It accepts UNICODE.

It accepts images in any position.

The type of image files it accepts is configured in each installation.

It accepts requests with various formats at the same time.
4.3 Software installation
The programme for starting the installation is the self-installing „MIT_GEN_200 - 2.6.0setup.exe‟ located in the software folder.
This installer is the typical type used in DPSLAB installations, which is very intuitive and easy
to use. Remember that the protocol is installed in the MODULES folder in the DPSLab
installation directory.
4.4 Configuration
This section describes the default settings specified for the protocol configuration.
APPENDIX DPSLab 26
APPENDIX
DPSLab
4.4.1.1 General
Field
Value
Unicode
TRUE
Compression
0
Type of format adjust
Max. Size Factor
Max. Size Factor
1.2
Opt. Size Disk
10000
Orientation
Multiorientation
Multiformat
TRUE
Only JPG
Not Checked
Others
JPG, BMP, TIFF, TIF, GIF, JPEG, PSD,
PNG, WMF, EMF, DIS, PCD
APPENDIX DPSLab 27
APPENDIX
DPSLab
4.4.1.2 Specifics
Key
Value
Description and values
COPIESMODE
0
This setting shows how the number of copies per
image is identified.
0 – by the name of the format folders
1 – by the name of the images.
RENDERORDER
FALSE
Specifies whether the image „RenderOrder.jpg‟ is
generated. This is a summary of the contents of
the order in image format.
Possible values:
TRUE – RenderOrder.jpg. is generated.
FALSE – The image RenderOrder.jpg is not
generated.
FOLDER_NAME_LABEL
NAME
The folder of the order generated will include the
CUSTOMER ASK value shown here.
SIMPLIFIED_FILENAMES
TRUE
Defines whether the convention of 8 characters for
the file names used in older systems is to be used.
APPENDIX DPSLab 28
APPENDIX
DPSLab
TRUE – The convention of 8 characters is used.
FALSE - All the files HAVE their complete name.
The value TRUE will disable communication with
any Mitsubishi CLICK PRO 1.0 or SUPERIOR
terminal. The name of images provided by the
client does not change.
DEFAULT_FORMAT
0000
The lab product id of the format that is applied
when there is not matching from de format arrived
in an order and the format list of the service.
WORK_UNIT
CM – CM
The unit alias of formats that use to generate the
folder names and dps file.
CM –CM – Then use K. ALIAS.
INCH – INCH – Then use K. INCH ALIAS.
4.4.1.3 Formats
It is specified, by default, all the formats Collection of standard use in Mitsubishi printers.
4.4.1.4 Customer and Product Asks
It specify asks for the customer. They are very intuitive to set up.
4.4.1.5 Others
Free information can be configured to be sent with the results of an order. This information
has no effect on DPSLabs behaviour. If you whish to send a specific information with each
order, you can use „Others‟. On this tab DESCRIPTION refers to the description of the
information and KEY to the corresponding value. For example, if you whish to add the name
of the shop to each order, you can create a Key called ‟NAME OF THE SHOP‟ and with the
value „MITSUBISHI SHOP. This information is defined by the protocol itself and the values
can be modified using the settings interface
APPENDIX DPSLab 29
APPENDIX
DPSLab
Key
Value
Description and values
OPERATOR_INFO_0.DESCRIPTION
Shop_ID
Shop identifier
OPERATOR_INFO_0.DEFAULT_VALUE
OPERATOR_INFO_1.DESCRIPTION
Value which identifies the shop
(response to the previous
description)
Shop_City
OPERATOR_INFO_1.DEFAULT_VALUE
Name of the city where the shop
is located.
The city (response
previous description)
to
the
OPERATOR_INFO_2.DESCRIPTION
SendTo
Information on who to send the
order to
OPERATOR_INFO_2.DEFAULT_VALUE
Customer
The addressee (response to the
previous description)
APPENDIX DPSLab 30
APPENDIX
DPSLab
5 Installation and configuration of the MIT_PBM_100
service
5.1 Introduction to the service MIT_PBM_100 and protocol
MIT_PBM_100
The MIT_PBM_100 service is a preconfigured and protected service for enable the
Dispatcher system to send orders to the PocketBook machine PBM, it install also the protocol
MIT_PBM_100 which communicates with the PBM machine.
5.2 Specific characteristics of Service MIT_PBM_100

It uses MIT_PBM_100 protocol to communicate with PBM machine. See below it
specification.

It is only enabled configure the working settings and the service publish, also the specifics
and others of the protocol (See below). The rest of settings are protected for preserving
the correct function of print.
5.3 Specific characteristics of the protocol MIT_PBM_100
As a protocol of the DPS system, its main characteristics are:

It DOESN‟T accepts UNICODE.

It DOESN‟T accepts images in any position, only horizontal.

It only accepts jpeg images.

It only accepts requests with one format at one time.
5.4 Software installation
The programme for starting the installation is the self-installing „MIT_PBM_100_SERVICE 1.2.0- setup.exe‟ located in the software folder. Remember that the service is installed in the
SERVICES folder in the DPSLab installation directory.
This installer is the typical type used in DPSLAB installations, which is very intuitive and easy
to use.
It also installs the protocol MIT_PBM_100 version 1.2.0 with the installer „MIT_PBM_100 1.2.0- setup.exe‟. Remember that the protocol is installed in the MODULES folder in the
DPSLab installation directory.
APPENDIX DPSLab 31
APPENDIX
DPSLab
5.5 Configuration
This section describes the default settings specified for the service and the protocol
configuration.
5.5.1.1 Service
The general information of the service can not be edited.
Working information is configured for Batch Executing and infinite retries.
If an order can not be processed in no way you can pause (delete) from Dispatcher Admin.
5.5.1.2 Protocol
5.5.1.3 General
Field
Value
Unicode
FALSE
Compression
0
Type of format adjust
Max. Size Factor
Max. Size Factor
2
Opt. Size Disk
10000
Orientation
Horizontal
Multiformat
FALSE
Only JPG
Checked
Others
JPG. JPEG
APPENDIX DPSLab 32
APPENDIX
DPSLab
5.5.1.4 Specifics
Key
Value
Description and values
PRINT_MEE_LOGO
TRUE
Indicates whether to print the Mitsubishi Logo in
back.
PRINT_SHOP_LOGO
TRUE
Indicates whether to print the Shop Logo in back.
By default the Shop Logo is KiskGifts Logo. See
Others tab for change that.
PBM_IP
192.168.0.50
IP of the production machine of Pocket Books.
This is the default installation IP of machine. See it
installation instructions.
PBM_PORT
8731
Services Port of the production machine of Pocket
Books. This is the default installation Port of
machine. See it installation instructions.
SHUTDOWN_PBM
TRUE
Indicates whether to turn off the Production
Machine of Pocket Books automatically when
dispatcher system shutdowns.
PBM_ARCHIVING_MODE
0 – None
Do not change this value.
5.5.1.5 Formats
It is specified the only supported format by the production machine. You can not change this
data.
5.5.1.6 Others
Free information.
APPENDIX DPSLab 33
APPENDIX
DPSLab
Key
Value
Description and values
COVER.SHOP_LOGO
KioskGiftsLogo.png
Absolute path to an image
representative of Shop. By
default it is the KioskGifts logo
installed in DPSLAB.
APPENDIX DPSLab 34
APPENDIX
DPSLab
6 Practical Cases
Examples of configuration and use of the DPSLab module.
Some examples and the most important parameters to be configured for each case are
described below. The details on special connections to minilab or remote laboratory are not
explained in detail, in which the characteristics of printing sizes and specific communication
protocol parameters other than the "MITSUBISHI LAB protocol" must also be edited. When a
Click5000 machine is shipped, the default print size parameters are correct. The full details on
the configuration of DPSLab can be found in this manual.
a) Sending jobs from standalone MITSUBISHI Kiosk (PT7000 with own printers) to a minilab.
The minilab of the example needs the images in the correct size, and can only interpret JPGand bmp-type files.
For the Labs1 service.

TITLE: "Chemical developing in 1 hour" (for example).

DESCRIPTION : "Come back in 1 hour to collect your photos on chemical paper."

OPTSIZEDISK=100000

The "Type" in "Image Processing" should be left at "Cut", since the minilab in question
requires an exact print size.

"COMPATIBLE EXTENSIONS". Uncheck "Only JPG", and make sure that only "JPG"
and "BMP" appear in the "Compatible Extensions" list, deleting any other extensions.

SENDING METHOD = LAN.
b) Sending jobs from a Click5000 to a remote laboratory with FTP connection and another
laboratory a connection but with a job collection service.
For Labs1 service.

TITLE: "Chemical developing in 2 days" (for example).

DESCRIPTION: "Get your paper copies in 48 hours."

OPTSIZEDISK=2500

The "Type" in "Image Processing" should be left as "MaxSizeFactor".

"COMPATIBLE EXTENSIONS". Check "Only JPG".

SENDING Method = FTP.
For the second service.

TITLE: "Chemical developing in 3 days" (for example).

DESCRIPTION: "Get your paper copies in 3 days at the best price."

OPTSIZEDISK=20000. 20 megas per file. It does not matter if the files are very big as
they are burnt to a CD.
APPENDIX DPSLab 35
APPENDIX
DPSLab

The "Type" in "Image Processing" should be left as "MaxSizeFactor".

"COMPATIBLE EXTENSIONS". Uncheck "Only JPG", and make sure that the extensions
compatible with the laboratory appear in the "Compatible Extensions" list.If the laboratory
prefers only JPG, check "Only JPG".

SENDING METHOD = DELIVERY.
APPENDIX DPSLab 36