SCM-100R | User manual | Samsung Enterprise IP Solutions

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SCM-100R | User manual | Samsung Enterprise IP Solutions | Manualzz

Beyond Communications

Samsung Wireless Enterprise

UNLIMITED CONNECTIVITY

Solutions

Experience smart enterprise communications that enables

your business to grow seamlessly and cost-effectively

Samsung Communication

Manager is a SIP-based PBX that offers flexibility and stability.

It is an all-in-one communication solution that enables mobility and enhanced productivity.

Pure IP-PBX

Samsung

Communication

Manager

An “All-in-One” Solution in the Rapidly

Changing Communications Market

Communications is a critical element for competitive advantage and business success. As such, businesses are focusing on optimizing the way employees collaborate and communicate for a more productive and agile work environment.

Samsung Communication Manager offers an enterprise-class, full-featured phone system specially designed to create optimized collaborative work environments, operational efficiency and enhanced productivity.

Compatibility

Easy

Management

Samsung

Communication

Manager

Flexibility

High

Availability

System Configuration

Branch

HQ

Digital Phone

Analog Phone

IP Phone

SIP Phone

Branch

Samsung

Enterprise IP

Solutions

Straightforward Architecture

• Single server architecture

• Accommodates up to 3,000 users (expandable to 6,000* users)

• Bundled software licenses

• Entire voice ecosystem consolidated into one interface

Resiliency and High Availability

• High availability modes: active-standby, active-active

• Switchover cases : LAN cable down, SCM down or process down

• Data Synchronization : real-time, total sync or by command

(*) System capacity up to 6,000 users in Active-Active redundancy mode.

Features that Satisfy

All Customer Demand Levels

• Simplified MAC (move, add and change) process

• Integrated voice mail, auto attendant, email, and access manager

• Excellent integration for mobile phones into your voice network

Embedded Applications

• Unified messaging

• Conferencing

• Mobile Extension (MOBEX)

• Call MOVE

• System monitoring

• Call trace

• WE VoIP (Mobile Application)

• Compatibility provides SIP features (300+) and CSTA Link for

3 rd party connectivity

Samsung

Communication Manager

Scalability and Easy Management

As your business grows, you can simply add user licenses without costly software or hardware changes. The SCM can be quickly installed and its easy management tools reduce time and money spent on system administration. This all-in-one solution allows you to efficiently and effectively manage your entire voice ecosystem in one interface, integrating all administrative functionality for your system’s database, applications, and troubleshooting.

Low Total Cost of Ownership

The SCM provides bundled software licenses that lower software costs, and its single-server architecture reduces hardware and management costs. The SCM requires less space with its all-in-one features and functionality on a single server, so your business saves money on electricity and cooling, supporting green initiatives.

Compatibility and Flexibility

The SCM is a SIP-based VoIP soft switch, which allows easy integration of 3 rd party applications to meet your business needs. You can also improve productivity and customer experience with its simplified MAC (move, add and change) process and hot desking which enables ‘work-as-you-go’ environments.

Easy Management

Easy to set up. Easy to manage. Easy to use.

The SCM administrator GUI is configured and specially designed to help system administrators to efficiently control all functions.

The SCM’s embedded call tracing, system monitoring and database management applications are convenient, powerful and intuitive.  

Samsung

Enterprise IP

Solutions

Embedded Applications

• Eliminates additional cost of multiple application servers

• Eliminates complications from multiple servers running different operating systems

• Consolidates management of your business’s applications

Embedded UMS (Unified Message Service)

• Powerful auto attendant

• Robust voice mail feature package

• Real-time status monitoring per port

 

• E-mail server interface and Outlook integration

Embedded ACD Lite

• Queuing and routing control

• Agent status and real-time monitoring

• Call statistics on groups

Embedded Audio Conference

• Built-in audio conference bridge

• Flexible configuration

• Predefine, Progressive, Ad-hoc, Meet-me Voice Conference

• Up to 40 concurrent conferences serviced

Embedded Personal Assistant

• Web-based user interface to manage settings

• Record greetings

• Set schedules

 

• Meet-me conference reservation and status monitoring

Embedded MOH and TFTP Server

• Provides music or tone for on-hold calls

• Custom music or announcements loaded as .wav files

• Primary and secondary announcements for ACD Lite application

• Automatic phone software updates

External Applications

Samsung Communicator

• Softphone mode

• Desk phone mode

• UC phone

Embedded CSTA Server

• Interface function using standard CSTA Phase-I and II protocols to communicate with external application

• Enable organizations with larger channel/services requirements

Specifications

System Capacity

Conferencing

H/W Specifications

Redundancy

Category

Users

Gateways

BHCA

CPS

Concurrent Calls

MOH Channels

UMS Channels

Maximum SIP Phones (Samsung + 3 rd

Maximum AOM Devices

Party)

SIP Trunks

PRI Circuits

T1 Circuits

FXS

FXO

Paging Channels (Through IP Phone)

Total Conference Channels

Meet-me Conference Channels

Predefined / Progressive / Ad-hoc

Rack Unit

CPU

RAM

HDD

System

SCM-S500 Server

Max. 3,000

Max. 512

60,000

50

1,000

256

64

3,000

100

512 SIP trunk routes, Max. 1,000 concurrent calls

Depends on gateways selected

Depends on gateways selected

Depends on gateways selected

Depends on gateways selected

128

128

Max. 64 (Requires license)

128 minus meet-me conference channels (No license required)

1 RU

3.1 GHz quad core, Single CPU

4 GB

500 GB

Active-Standby, Active-Active

iBG

Ubigate iBG

Series

With full routing capabilities, enterprise-class switching capacity, VoIP and best-inclass integrated security, the Samsung Ubigate iBG Series Convergence Platform replaces a multitude of special-purpose network devices and delivers an agile and efficient network infrastructure. The Ubigate iBG Series offers analog and digital voice interface such as T1, E1, FXS and FXO.

Gateway

• Voice Gateway

• T1/E1, FXS, FXO

• SIP

• Survivable Gateway

Data

•Routing, L2 / L3 switching

•IPv6 support

Security

• Firewall, VPN

• sRTP, TLS (for Voice)

System Configuration

Samsung

Communication

Manager

(Router, PoE Switch,

FW, VPN, GW)

HQ

Analog Phone

PC IP Phone

PBX

PC IP Phone

PBX

Analog Phone

PC

Teleworker

Major Functions and Benefits

Offers Various Interfaces and Functions for IPT

• Offers voice interfaces such as T1, E1, FXO, FXS, etc.

• Offers QoS and security functions such as sRTP and TLS.

• Acquired compatibility certification with broad works products.

Powerful Performance and Data Functions

• Offers voice gateway, data and security functions without lowering performance quality.

• Provides 40% higher packet forwarding performance compared with competitors.

• Offers next generation technologies such as hardware based IPv6. (iBG 2006 is software based)

• Offers L2 and L3 switching functions. (Only L2 for iBG 2006)

One Box Solution for the Enterprise

• Simultaneously provides voice, and basic router and switch functionalities.

• Reduces purchasing and maintenance costs.

High Availability and

Convenient Management

• Supports Hot Swap functions for power dualization, power supply, fan, and modules.

• Convenient system management using web-based management tools.

Samsung

Enterprise IP

Solutions

Specifications

Feature Ubigate iBG 1003 Ubigate iBG2016 Ubigate iBG3026

Platform

Interface Slot

Fixed Ethernet Ports

Number of power supply

Max.

T1E1

Port

Voice FXS

FXO

Density

Ethernet

Interface / Signaling

Voice

Feature Protocols

DSP

1 mini module,

1 internal

2 FE (2 UTP)

1 ea

2 port

16 port

2 port

4 fast ethernet

SIP, RTP / RTCP, TLS, sRTP

1 network module, 2 network module, 3 mini module,

4 mini module, 2 internal 1 option module, 2 internal

5 FE (4 UTP + 1 SFP)

1 ea

4 port

40 port

24 port

24 fast ethernet

Analog FXS, E&M, FXO, Analog DID (Direct Inward Dial)

T1 (FXO, FXS), E1 (CAS R2 MFC / DTMF)

T1 / E1 ISDN PRI Q.931, T1 / E1, Q.SIG, T1 R1, CAMA Trunk

Codec : G.711, G723.1, G.726, G.729 A/B

4 GbE (2 UTP + 2 SFP)

2 ea

4 port, 8 port

60 port

28 port

54 gigabit ethernet

Echo cancellation (G.168-2002), Comfort Noise Generation (CNG), Voice Activity

Detection (VAD), Tone - MF / DTMF

Samsung IP Phones

Samsung IP Phones can make your business more efficient, collaborative and agile. Their advanced features and functionality enhance productivity and communications among employees and off-site colleagues while helping your business to reduce costs.

SMT-i5343

• Top of the line full UC featured IP phone for executives

• Full duplex speakerphone

• 4.3" TFT color LCD (480 x 272)

• 2 10/100/1000 Mbps ethernet

• Support Wi-Fi (802.11 a/b/g/n)

• NFC / Bluetooth

• Support PoE (IEEE 802.3af)

• USB camera (Option)

• Support XML browser

• sRTP, TLS, IPSec, 802.1x

SMT-i5243

• Full UC featured IP phone for executives

• 4.3" color LCD display (480 x 272)

• Intuitive UC dial

• 5 soft keys

• 14 programmable buttons

• 2 position base wedge

• XML support

• Full duplex speakerphone • USB port

• Optional wall mount

SMT-i5230

• SIP phone specially designed for sales staff

• 3.2" mono backlit LCD display

• 30 button desi-less with 3.2” sub LCD

• 5 buttons per page (6 pages)

• Intuitive UC dial

• 2 position base wedge

• XML support

• Full duplex speakerphone

• Optional wall mount

SMT-i5220

• IP phone for office administrators

• 3.2" mono backlit LCD display

• Intuitive UC dial

• 24 programmable buttons

• 2 position base wedge

• Speakerphone

• XML support

• Optional wall mount

SMT-i5210

• Ideal for office workers

• 3.2" mono backlit LCD display

• Intuitive UC dial

• 14 programmable buttons

• 2 position base wedge

• Speakerphone

• XML support

• Optional wall mount

SMT-i3105

• Entry level IP phone

• 4 line mono 2.8" LCD display

• 5 programmable buttons with LEDs

• SIP capabilities

• Speakerphone

SMT-i5264

• Add on module

• 2ea 10/100 Mbps ethernet

• Support PoE (IEEE 802.3af)

• 64/64 DSS/BLF buttons

• Web remote setting support

• Speed dial / Call pick up / Public / Extension

• IPv6 support

Samsung

Enterprise IP

Solutions

Wireless Enterprise

Applications

WE VoIP (Mobile Application)

• The Samsung WE VoIP is an application for smartphones used in enterprise WLAN environments.

• The Samsung's exclusive HD Voice technology and Samsung smart devices ensure crystal clear call quality-better than 3G network.

• The Samsung WE VoIP provides frequently-used functions of an extension phone in the office, such as conference, transfer, hold, as well as work specific functions, such as Later and Wait, through interconnection with Samsung Communication Manager.

The Business CID function, which displays work contact lists of WE Work and employees information, provides additional convenience to the user.

Integrated Dialer Work-specialized Receiving

Function : Later / Wait

HD Voice

Integrates conventional dialer with VoIP dialer without using an additional application.

You can answer a call during a meeting by selecting the

Wait function and then connect to the caller and speak after getting out of the meeting room. When you select

Later, the call is rejected and the caller's number is added in the call back list.

Application of Samsung Voice Engine optimized for smartphones

Wideband Codec (G.722), Super Wideband Codec (SILK) Seamless handover support during calls while moving between AP cells.

WE Work (Mobile UC Application)

• The Samsung WE Work is a Mobile UC Application used in both wireless intranet and internet.

• Used with a work contact list linked to a groupware of the WE Work Solution, you are able to search or view employee information and the organization chart without the need to save it to the smart device. The employee information saved in the work contact list cannot be searched from a personal application, hence the employee information is protected.

• Business Messenger application powered with work request and management functions enhances productivity.

• The presence service helps find employee's location and status, providing you options to select an appropriate way to communicate.

Integrated

Contact List

View Organization

Chart

Confirmation Receipt of

Assigned Task

Task List

Integrated Contact List = Work + Personal

Work contact’s information are managed in a separate database from personal contacts.

With interconnection with groupware, the user can view the organization chart and send a work request message.

Anyone who joins a group chat late can see all of the previous dialogue among colleagues and check the message receipts.

Assign tasks to your employees and manage them efficiently.

Ethernet L2 Switches

Ubigate iES4000

Series

The Samsung Ubigate iES4000 Series is a workgroup Ethernet switch that reduces total cost of ownership (TCO) in the IPT environment and offers user convenience and the highest security standards.

iES4028FP

iES4028 is a Layer 2 PoE switch that offers wire speed 10/100 Fast Ethernet switching. It provides four Gigabit ports and offers excellent performance when compared to the price. Up to 32 switches can be administered as one logic group using just one IP address. In addition, it offers high-end QoS functions that can configure traffic prioritization and minimize latency for voice or high quality video services. In the case of the PoE model, up to 15.4 W per 802.3af based port can be supported.

iES4024GP

iES4024GP is a Layer 2 PoE switch that offers wire speed 10/100/1000 gigabit Ethernet switching. It provides two gigabit combo ports and offers excellent performance for its price. Up to 36 switches can be administered as one logic group using just one IP address. In addition, it offers high-end QoS functions that can configure traffic prioritization and minimize latency for voice or high quality video services. The PoE port supports up to 15.4 W per 802.3af based port.

Specifications

Physical Features

Feature Ubigate iES4028FP Ubigate iES4024GP

Ports

24 10/100 base-T ports with PoE

2 10/100/1000 base-T ports

2 gigabit combo ports, 1 Console port

Switching Capacities 12.8 Gbps

Forwarding Rate

Weight

Dimensions

AC Input

Power Consumption

Power over Ethernet

9.5 Mpps

4.13 kg

440(W) x 43(H) x 330(D) mm

100 to 240 V, 50-60 Hz

Network Interface

22 10/100/1 000 base-T ports with PoE

2 gigabit combo ports with PoE

1 console ports

48 Gbps

35.7 Mpps

4.33 kg

440(W) x 43(H) x 320(D) mm

100 to 240 V, 50-60 Hz

225 W (System 45 W, PoE 180 W)

Maximum output power per port : 15.4 W

225 W (System 45 W, PoE 180 W)

Maximum output power per port : 15.4 W

Maximum output power per port : 7.5 W simultaneously Maximum output power per port : 7.5 W simultaneously

10/100 BASE-T ports

10/100/1000 BASE-T ports

SFP transceiver slots supporting SX, LX and ZX SFP

Multimode fiber cable : 62.5/125 or 50/125 microns

Single mode fiber cable : 9/125 micron

Samsung

Enterprise IP

Solutions

Major Functions and Benefits

Best Gigabit Port Density

• Supports up to four 10/100/1000 gigabit uplink Ethernet ports at the 1RU chassis

IP Clustering Support

• IP clustering support that can manage up to 32 switches with just one IP address

IGMP Snooping Support

• Allows IP multicast traffic only to registered members in the multicast environment to lower bandwidth and to enhance LAN performance

Improved Security Functions

• Supports L2 - L4 based ACL, Radius, TACACS+, SSH,

SSL, 802.1X based Port Security, and DHCP Snooping

IEEE802.3af Standards for

All Access Ports Support

• Supports IEEE Power over Ethernet for all access ports

(iES4028FP, iES4026GP)

GVRP and Voice VLAN Support

• Supports tag or port-based VLAN, automatic GVRP LAN registration, and Voice VLAN for optimal IPT environments

LACP Supported MultiLink Trunking

• Able to connect to high bandwidth bases by trunking 10/100 or gigabit ports

Software Features

Feature

Flow Control

Spanning Tree

MAC Addresses

VLAN

IGMP Snooping

Link Aggregation

MVR

Jumbo Frame

QnQ

Quality of Service

Description

• IEEE802.3x for full duplex mode

• Back pressure flow control half duplex mode

• IEEE802.1D STP / IEEE 802.1w RSTP

• IEEE802.1s MSTP / Spanning tree fast forwarding

• Auto edge / Loop protection

• 8K MAC address entries

• 802.1Q tag-based VLAN

• 802.1Q port-based VLAN

• 802.1v protocol-based VLAN

• 256 VLANs entries out of 4K VLAN IDs

• GVRP / Voice VLAN

• V1, V2, V3 / Querier

• Immediate leave / Filtering and throttling

• IEEE802.3ad with LACP

- 8 aggregation groups up to 8 ports

• Yes

• 10K in gigabit ports

• Yes

• Priority queue

- Scheduling : Strict priority, WRR

- 4 queues per port

• DiffServ

• COS

- IEEE802.1p - DSCP based COS

• Rate limiting (Per port based)

- Ingress - Egress

Feature

Security

Management

Description

• Storm control

- Broadcast storm - Multicast storm

- DLF (Destination Lookup Failure)

• MAC address filtering

• Username • Password authentication

• Access control list (L2 / L3 / L4)

• AAA - RADIUS, TACACS+

• MAC based Authentication

• HTTPS / SSL • SSH v1 / v2

• 802.1x - Port-based, Supplicant support,

VLAN assignment, Guest VLAN,

Co-works with radius, TACACS+ server

• Management interface access filtering

- SNMP, WEB, Telnet

• DHCP snooping • IP source guard

• Management method

- Web based - Telnet (4 sessions)

• Software download - TFTP, Xmodem

• Dual firmware images

• Configuration file download - TFTP

• SNMP v1 / v2c / v3 • RMON (Group 1, 2, 3, 9)

• BOOTP - Client • DHCP - Client, Relay (Option 82)

• Port mirroring (One-to-many)

• Event/Error log - Local, Syslog, SMTP

• Remote Ping • SNTP • NTP • IEEE802.1ab (LLDP)

• UPnP, Banner, Web authentication

• IP clustering (36 members)

Beyond Communications

Samsung Wireless Enterprise

Samsung Enterprise IP Solutions

Samsung Telecommunications America

Wireless Enterprise

1301 E. Lookout Drive, Richardson, TX 75082

E-mail : [email protected]

www.samsung.com

©2013 Samsung Telecommunications America, LLC. Samsung and the Samsung Communication Manager Edition (SCM), Ubigate iES, Ubigate iBG, SMT-iSeries are registered trademarks of Samsung

Electronics, Inc. and its entities. Design and specifications are subject to change without notice. Material contained within this document is for information purposes only and should not be taken as a commitment by Samsung Telecommunications America or used for engineering or configuration purposes.

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