Operating instructions Washer W 1918 To prevent accidents and machine damage, read these Operating Instructions before installation or use. ö M.-Nr. 05 047 650 Contents Contents Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Preparation for use Help protect our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Operating instructions Optimal usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Preparing the Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 End of Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Changing the program sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Adding fabric softener or starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Program selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Program sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Textile care symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Delay start/Time remaining indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 USER MAINTENANCE Instructions Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 INSTALLATION INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Plumbing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2 Guide to the machine Guide to the machine 1 Supply cable 5 Control panel 2 High pressure intake hoses 6 Drum door 3 Flexible drain hose, with detachable swivel elbow 7 Access panel for lint filter and drain pump 4 Detergent dispenser drawer 8 Four height adjustable legs 3 Guide to the machine Detergent dispenser drawer Compartment i - for the pre-wash. Compartment j - for the main wash. Compartment p (with lid) - for fabric softener or starch. b “Delay start” button. c Time display “hours, mins”. d “Door” button; opens the drum door. e “ON/OFF” button; Turns the machine on and off or interrupts a program. The “On” lamp illuminates. 4 f Pushbuttons for additional functions. g SPIN SPEED SELECTOR switch. h PROGRAM SEQUENCE indicators (LED indicator lamps). i PROGRAM SELECTOR switch. Important safety instructions Important safety instructions WARNING - To reduce the risk of fire, electric shock, or injury to persons while using your appliance, follow basic safety precautions, including the following: 1. Read the instructions before using the appliance. 2. Do not wash materials that have been previously cleaned or soaked in gasoline, dry cleaning solvents, or other flammable or explosive substances. Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. 3. Do not allow children to play on or in the appliance. Close supervision is necessary when the appliance is used near children. 4. Before discarding an old appliance unplug the unit and remove the power cord. Also, remove the door to the wash compartment to prevent if from becoming a hazard. 9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These subtances give off vapors that could ignite or explode. 10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any built up hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. SAVE THESE INSTRUCTIONS For installation and grounding instructions, refer to the Electrical Connection Section of this manual. 5. Do not reach into the appliance if the drum is moving. 6. This appliance should never be installed or stored outdoors. 7. Do not tamper with the controls. 8. Do not repair or replace any part of the appliance, or attempt any servicing unless specifically recommended in these Operating instructions. 5 Help protect our environment Help protect our environment Warning - To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Disposal of the packing material The transport and protective packing is mostly manufactured from the following recycled or recyclable materials: Disposal of an old appliance Old appliances contain materials that can be recycled. Please contact your local recycling center about the possibility of recycling these materials. Before discarding an old appliance, unplug it from the outlet and cut off its power cord and remove any doors to prevent it from becoming a hazard. – corrugated paper/cardboard Before using the first time – CFC free polystyrene Since all Miele washing machines are tested for proper operation before leaving the factory, some residual water may be left inside. – polystyrene foil (transparent) – Untreated wood – Polypropylene (PP) strapping Rather than throwing these materials away, please take them to your community recycling center. As this water is not visible, we recommend you perform the following steps before you use your new machine for the first time, or if it has been in storage for more than a few weeks between uses. ^ Do not put any laundry in the machine. ^ Add a small amount of detergent to compartment j. ^ Turn “On” the machine. ^ Press the “Rapid wash” button. ^ Turn the dial to “COTTONS 140°F”. The machine will start to run and will flush out any residual water that may be inside. 6 Optimal usage Optimal usage The key to good wash results is finding the correct combination of detergent and temperature, and then allowing the washing machine to optimize their usage through its programming. Program lengths can vary for this reason. The fully electronic controls offer a combination of simple operation with many optional features. For instance, since a main wash generally gives good results for a normal load, the pre-wash cycle has been made a user selectable option, saving time,water and energy over older full cycle machines. With the “Hydromatic” system, the drum can revolve at various speeds. Faster and slower agitation speeds along with pauses for soaking, combine to ensure excellent wash results. Economy To conserve energy, remember the following tips: – The automatic load control feature will adjust the water level for loads up to 11 lbs (5kg). Washing with the maximum load specified for each program saves water and energy. – Use the correct amount of detergent required for the water hardness in your area. – Miele recommends the use of powder detergents, as their characteristics allow them to perform better in this machine than liquid detergents. If the wash is not heavily stained, select a lower temperature than indicated on the wash care label. The automatic load control feature ensures the correct water level for the type of fabric and load being washed (even though it may appear as if there is too little water in the drum!). Operational noise, no matter what program is selected, is minimized through the use of an accurately balanced drum and special sound insulation. 7 Preparing the Laundry Preparing the Laundry The headings numbered (1,2,3,...) show the operating sequence and can be used as a brief guide. Before washing 1 Prepare the wash load Dark fabrics often contain “excess dye” and should be washed separately several times before being included in a mixed load. Delicate fabrics should be washed separately using the FINE/DELICATES program. Only wash wool or wool mixtures if they are labeled machine washable on the textile care label. ^ Pre-treat the laundry Badly soiled areas (e.g. collars and cuffs) and water soluble stains can be pre-treated with bar soap, stain remover, or detergent mixed into a solution or paste. Do not use detergents containing solvents in the machine. ^ Empty all pockets. Foreign objects accidentally left in pockets (e.g. nails, coins, paper clips, etc.) can damage clothes and the machine. ^ Sort the laundry Only wash items that are labeled machine washable by the manufacturer. Some garments will have a Fabric care label in the collar or side seam. If so, sort the laundry by care label and color. 8 For curtains: ^ Remove any lead weights or strips. Woolens and knitted garments should be turned inside out if recommended by the manufacturer. Preparing the Laundry 2 Press the “Door” button to open the door 3 Load the machine Unfold the laundry and place it in the drum. For best results we recommend washing mixed loads consisting of both large and small items. This improves washing effectiveness and helps distribute the load evenly to keep the machine stable and reduce noise during spinning. Recommended load sizes are noted below: COTTONS. . . . . . . . . . . . 11 lbs (5.0 kg) To start a program 1 Turn the program selector to Finish / Start 2 Press the “ON/OFF” button 3 Press any desired “Additional function” pushbuttons (See the “Delay start” section if this feature is desired.) 4 Select the final spin speed 5 Turn the program selector to the desired program The program selector can be turned to the left or the right. PERMANENT PRESS. . . 4.5 lbs (2.0 kg) FINE/DELICATES . . . . . . 2.0 lbs (1.0 kg) WOOLENS. . . . . . . . . . . 2.0 lbs (1.0 kg) FINE RINSE . . . . . . . . . . 4.5 lbs (5.0 kg) 4 Close the machine door Make sure there are no clothes caught between the drum door and seal. 5 Add detergent See the “Adding detergent” section for details. 9 End of Program End of Program After washing 4 Remove the wash. 1 Turn the program selector switch to “Finish/Start” 2 Press the “ON/OFF” button. 3 Press the “Door” button. Do not attempt to remove laundry from the machine if the drum is turning. You may seriously injure yourself. If the drum turns with the door open, contact the Miele Service Department. 5 Check the folds in the door seal for any small articles such as buttons or nails which may be lodged there. Make sure the drum is empty by manually turning it completely around. Items inadvertently left in the machine may be damaged (e.g. shrink) or cause discoloration of other laundry during the next wash cycle. 6 Close the drum door. 10 Changing the program sequence Changing the program sequence To cancel a program: ^ Turn the program selector to “Finish/Start”. To interrupt a program: ^ Press the “ON/OFF” buttton. To continue the program, turn the machine back on. To change an incorrectly selected program: ^ Turn the program selector switch to “Finish/Start”. To omit a program stage: A program stage must first be reached to be omitted. When the sequence indicator lamp of the program stage you would like to omit illuminates: ^ Turn the program selector to “Finish/Start” As soon as the program sequence indicator lamp for the stage you wish to enter starts flashing: ^ Turn the program selector switch to the desired program. When only the “On” lamp is lit, a new program can be selected. To change a program which has been “locked” using the Child Safety feature, see the “Programmable functions” section. 11 Adding detergent Adding detergent Powder detergent should be added to compartment j (main wash) and compartment i (pre wash, if selected) at the beginning of each wash cycle. Due to the design of the Miele 1/3 to 1/2 the manufacturer’s recommended amount of detergent is plenty for excellent wash results. Do not use chlorine bleach! Water is taken in through compartment j during the main wash. If your water is extremely hard (above 400 ppm calcium carbonate) and compartment j is too small for the amount of detergent needed, a service technician can reprogram the machine so that water and detergent can also enter through compartment i. For small loads: It is important to use the correct amount of detergent, because... ...too little detergent can result in: – gray laundry – grease/stains not being removed – lime deposits on the heating elements and drum (in hard water areas). ...too much detergent can result in: – excessive foam – insufficient agitation – poor cleaning and rinsing results. Water Softeners – Proportionately reduce the amount of detergent used for each small load. If you wish to use a water softener to cut down on detergent usage in hard water areas: – Check the wash results and the condition of the laundry. – add the amount of detergent necessary for a soft water area. – If the laundry is not clean or if it is gray or hard to the touch, add slightly more detergent the next time you use the machine. – Add the specified amount of water softener according to the manufacturer’s instructions. 12 Always add the detergent first, in compartments i and j followed by the softener, to ensure that both are properly dispensed. Adding fabric softener or starch Adding fabric softener or starch If fabric softener is desired, it will work more effectively and be gentler on the clothes if it is dispensed in the final rinse cycle of the wash, rather than in the dryer with softener sheets. To automatically dispense fabric softener: ^ Open the lid of compartment p. At the end of the program a small amount of water will normally remain in compartment p. A high water level in this compartment, however, may indicate that the dispenser drawer was opened, or the siphon is clogged. In this case, the siphon tube should be cleaned (see “Cleaning and Care”). Starch Starching can be performed separately (see below) or can be included in any wash program as part of the final rinse. Never mix fabric softener and starch together in compartment p. This can clog the dispenser. If starch is used for shirts, blouses, table cloths, napkins, etc., pour the liquid starch into compartment p (use the same procedure as for fabric softener). ^ Pour an amount of liquid fabric softener into compartment p according to the manufacturer’s instructions. Do not exceed the maximum fill level marked inside the compartment, as the excess will prematurely activate the siphon and be wasted. ^ Close the compartment lid and push in the dispenser drawer. The softener will automatically be dispensed during the final rinse cycle. Using the “Starch” program to dispense liquid starch. – Prepare the starch solution according to the manufacturer’s instructions and pour it into compartment i. – Use the normal water level (Water Plus button “out”) when starching so that the solution will have the maximum effect. “Without final spin” can be selected to reduce fabric creasing. 13 Program selection Program selection Program COTTONS For cotton fabrics without special finishes. PERMANENT PRESS For cotton blends, polyester blends and synthetics such as acrylic, nylon and ramie. FINE/DELICATES For synthetics, machine washable silks, lace or crocheted (non-woolen) items, curtains and knits. Temperature range 85 - 105°F 105 - 120°F 140 - 190°F 85° 105 - 120°F 140°F cold - 85°F 105 - 120°F 140°F Fabric For dark colored items. For light colored items. Exclusively white items. For dark fabrics which are a blend or 100% synthetic fabrics. For light colored cotton or synthetic items. For white polyester/cotton items. For dark colored silks and all synthetic items (lingerie). For light colored silks and lace tablecloths. For white cotton lace and crocheted items. WOOLENS For all machine washable woolens and wool blends. cold Use detergents made specifically for wool. Reduce or turn off the spin speed for “hand wash only” or nonwool items. Starch cold For tablecloths, napkins, aprons and shirts. / Spin For spinning wet items not washed in the machine (hand washed). Such items must be suitable for machine spinning. Drain For use when the laundry is to be removed wet for drip drying. Normally used in conjunction with “Without final spin”. Fine rinse For hand washed items that can be gently rinsed, and if desired, spun. 14 Program selection max. load Additional options available Normal wash cycle Rapid wash cycle 11 lbs Pre-wash Water plus Gentle wash Available Available 4.5 lbs Pre-wash Water plus Gentle wash Available Available 2 lbs Pre-wash Gentle wash Available Available 2 lbs Available – 11 lbs Available – Available – Available – Available – 11 lbs 15 Program sequence Program sequence Pre-wash Main wash Interim rinse Graduated rinse Number of rinses Rinse and interim spin Graduated spin rpm COTTONS PERMANENT PRESS FINE/ DELICATES ß ß Selectable(1) ß ß ß Selectable(1) – – Selectable(1) (1) (1) – ß 4 - 3 max. 800(2) – ß ß ß ß 3 – ß max. 1600 max. 900 (2) max. 600(2) “Gentle wash” Selectable Selectable Selectable Wash rhythm normal normal normal low(1) low(1) low(1) high high high 1h 48 min 1 h 07 min 53 min Final spin rpm “Without final spin” available Water level – wash – rinse Approx. running time (Normal cycle) Explanations: X Cycle included – Cycle not included Interim rinse: Additional water flows into the drum, and the suds are cooled slightly. Graduated rinse: The suds are cooled at the end of the wash cycle by incoming water, and drained in intervals. This minimizes the danger of creasing by avoiding sudden temperature changes. (1) Increased water level: The water level can be increased from the normal level to a higher level by pressing the „ Water plus” button. (2) 16 Program sequence WOOLENS ß – Starch ß Spin Fine rinse – – – – – – – – – – – – – 2 – – 2 – – – – – – – – max. 1600 max. 900(2) ß max. 1200(2) – ß ß max. 1600 – – ß – Woolens normal – – low low low – – – – high 38 min 18 min 7 min 14 min Graduated spin: The speed is gradually increased, until the final spin speed is reached. Final spin: The maximum spin speed is held constant for a fixed period of time. In the program PERMANENT PRESS, WOOLENS and Fine rinse the spin speed is automatically limited to 900 rpm and in the FINE/DELICATES program to 600 rpm, even if the selector has been set to a higher speed. A lower speed can also be selected. Woolens: Wool is susceptible to damage when it is wet. Agitation times during this program are shorter, and the drum rotation is slower. „Without final spin”: At the end of the final rinse the wash remains suspended in water if the SPIN SPEED SETTING is set to „ Without final spin”. This helps to reduce creasing if the laundry will not be removed immediately upon completion of the cycle. 17 Textile care symbols Textile care symbols Some clothing manufacture’s place textile care symbols on their products. The following is an explanation of some of these symbols. Washing (°C) 987 COTTONS 4321 PERMANENT PRESS 21 FINE/DELICATES a@ WOOLENS The significance of the bar beneath the wash tub is: no bar e bar normal (maximum) agitation; used in the Cottons program reduced (medium) agitation; used in the Permanent Press, Gentle wash, or Delicates program. f broken bar g minimal agitation; used in the Woolens program / h ABC D y Hand wash z not suitable for chlorine bleaching do not wash dry clean only do not dry clean suitable for chlorine bleaching Tumble dry q r s at normal temperature at low temperature do not tumble dry Ironing I H G J hot iron medium hot iron cool iron do not iron Temperature Conversion Chart 18 °C 30 40 50 60 70 80 90 °F 85 105 120 140 155 180 190 Additional options Additional options By using the pushbuttons to select one or more additional options, basic programs can be tailored to the type of laundry being washed. The “Water plus” option is available in the following programs: – The wash and rinse cycle in COTTONS. – The wash cycle in PERMANENT PRESS. “Gentle wash” When the “Door” button is pressed, the other buttons will spring out, cancelling any additional options. “Pre-wash” – Use for heavily soiled or stained laundry items. – Drum movement is reduced by half for gentle washing of slightly soiled laundry items, or delicate fabrics which otherwise tend to pill. Available in the “COTTONS” and “PERMANENT PRESS” programs. “Rapid wash” – Available in the “COTTONS”, “PERMANENT PRESS” and “FINE / DELICATES” programs. – Offers a quick wash cycle (approx. 38 minutes) – Can be used with or without a pre-wash. “Rapid wash” is available in all programs. The required amount of detergent should be added to compartment i. To operate: “Water plus” 1 Push in the ON/OFF button to turn on the machine. Slightly increases the water level, best used; 2 Push in the Pre-wash button if de- – For particularly delicate fabrics in addition to the “Gentle wash” option, 3 Push in the Rapid wash button. No- – In hard water areas, if additional water is required for dispensing detergent, – In soft water areas to enhance washing and rinsing results. – By people who are allergic to detergents. sired. tice the thick gray ring surrounding the button. This gray ring corresponds to the gray ring surrounding the COTTONS, PERMANENT PRESS, and FINE / DELICATES programs on the Selector switch. As long as the program selected is within this ring, the actual wash times will be close to what is displayed. 4 Choose the desired program and the machine will start. 19 Delay start/Time remaining indicator Delay start/Time remaining indicator Time display “H:min” Remaining time The Time display has a dual function. The display will count down the time remaining in the wash program in one minute increments as soon as: – It shows the time remaining in the wash program, and – it shows the programmed “Start delay” remaining before the program begins. Delay Start Upon turning on the machine, the “Delay start” lamp will be blinking. The start of the program can be delayed up to 9 hours and 30 minutes. Entering the start delay: – Press the button to the left of the “Delay start” lamp as many times as necessary until the desired time delay appears. Each time the button is pressed, the delay will increase by 30 minutes. Select the program – The display will begin counting backwards in one minute increments. The “Delay start” lamp will remain lit. Program start – When the delay time reaches zero, the “Time remaining” lamp will illuminate, and the “Delay start” lamp will go out. The display will now show the time remaining in the wash program. Deleting the start delay – When the display reaches “9 h 30 min”, press the button to the left of the “Delay start” lamp and the delay will be deleted. 20 – A program is selected, or – The time delay reaches zero. Cleaning and care Cleaning and care To clean the washing machine: ^ Clean the casing using a mild nonabrasive detergent or soap and water, and wipe dry with a soft cloth. ^ Clean the control panel with a damp cloth. ^ If necessary, the drum can be cleaned using a stainless steel cleaner according to the manufacturer’s instructions. A stainless steel cleaner specially formulated for use in washing machines is available from the Miele Technical Service Department. Do not use abrasive cleaners or solvents. ^ Clean the dispenser compartments and the fabric softener duct. Cleaning the detergent drawer Should the detergent drawer become clogged or dirty, it can be cleaned as follows: ^ Pull the drawer out until it stops. ^ Remove the siphon tube from compartment p and rinse in warm water. ^ Press down the red release lever and pull the drawer out of the machine. 21 Cleaning and care Cleaning the drain pump and lint trap ^ Place a 2 quart (2l) capacity container underneath the drain tube. Occasionally small objects, (buttons, coins, etc.), may find their way into the lint trap. If the machine does not drain completely, the lint trap should be checked to ensure that it is free of foreign objects. ^ Turn the lint trap lid counterclockwise 2 - 3 times. Do not remove it. Approx. 2 quarts (2 l) of water will drain out of the hose. To clean the lint trap, remove the tool from behind the detergent dispenser drawer. If the main drain hose is clogged, more water will be retained in the machine (max. 6.5 gal/25l). In this case, tighten the lint trap lid and empty the dish before repeating the procedure as often as necessary. Caution: If laundry has been washed at a high temperature, the water draining out of the machine will still be hot! Stop and allow it to cool before proceeding. ^ Open the lint trap door. 22 Cleaning and care ^ Once the flow of water stops, remove the lint trap and clean it. ^ Clean the inside of the lint trap housing. ^ Remove any foreign objects (e.g. buttons, coins, etc.) or lint. ^ Turn the drain pump impeller (in the back of the chamber) by hand to check that it rotates freely. Remove any detergent deposits or foreign objects from the thread of the filter housing and filter unit before replacing the lint trap. 23 Cleaning and care Cleaning the water inlet filters. The washing machine has two water inlet filters to protect each inlet valve. To clean the filter in the inlet hose: ^ Turn off the valve. ^ Carefully unscrew the inlet hose from the valve by turning the connector counterclockwise using a wrench if necessary. ^ Remove the rubber seal from the connector. ^ Using needle nose pliers, grasp the plastic filter and pull it out of the hose connector. Clean the filter under running water and carefully remove any large particles. ^ Replace the filter and seal and reconnect the hose. Slowly turn on the valve and check for leaks. 24 Inspect the inlet hose regularly. The hose should be replaced if there are small cracks in the surface, or if it has been otherwise damaged or cut. If a replacement is necessary, use only a genuine Miele inlet hose as other hoses may burst under pressure. To clean the filter in the inlet valve: ^ Using a wrench, carefully loosen and remove the plastic hose connector on the inlet valve. ^ Using needle nose pliers, withdraw the plastic filter by pulling on the bar (see illustration). Rinse under water to clean, and then replace. The two filters - one at the pressure hose/valve connection and one at the inlet connection to the solenoid valve - must not be removed. Problem solving guide Problem solving guide Any work done on the electrical components of this appliance should only be performed by a qualified technician in accordance with all local and national codes and regulations. Unauthorized repairs may result in personal injury and machine damage. What to do if, . . . Cause . . . . . . The program does not start? There is no power. The “ON” indicator lamp has not lit up. / . . . The “Check indicator lamps are flashing? Remedy . . . Check that..: – the door is properly closed. – the machine is plugged in. – the fuse or circuit breaker has not tripped. – Turn the program seThere is power and the lector to the “Finish / “ON” indicator lamp is on, but the program selector Start” position. has not been turned to – Select a program. the “Finish / Start” position. ” The “Check p” indicator – The inlet valve is not opened far enough. lamp is flashing, and the program has started. – The inlet hose is The water inlet is blocked. kinked. – The water pressure is too low. Call the Technical Service Dept. The “Check q” indicator – Clean the drain pump and lint trap. lamp is flashing. The drain is blocked. – Has the drain hose been installed too high? (max drain height = 4 feet) 25 Problem solving guide What to do if, . . . Cause . . . Remedy . . . . . . the “Pre-wash”, “Main wash” or “Rinse 1-2" indicator lamp is flashing? There is an internal problem. Restart the program. If the indicator lamp starts flashing again, call the Service Dept. . . . The ”Rinse & hold“ The spin speed selector indicator lamp is flash- has been set to ”Without final spin”. ing? . . . The “Final spin” in- The final spin has not taken place. The machine dicator lamp is flashdetected an imbalance. ing? Select a spin speed setting. – Redistribute the laundry load. – Select a spin speed. – Turn the program selector to “Spin”. The child-safety feature is Go back to the program . . . The “ON” indicator activated, and the prooriginally selected. lamp is flashing? gram has been changed. . . . The wash is too wet The spin speed selected Select a higher spin was too low. speed next time. after the final spin? The load was not evenly Mix large and small items in a load to avoid imbaldistributed in the drum, and the laundry was spun ance. at a reduced speed to protect the machine. The drain pump or lint Clean the drain pump or trap is clogged. lint trap. The four feet are not rest- Level the machine (see . . . The machine Installation Section). shakes during the spin ing evenly on the floor. The shipping struts have Remove the shipping cycle? not been removed. struts. 26 Problem solving guide What to do if, . . . Cause . . . . . . In spite of adequate A water inlet filter is blocked. water supply, the water flows slowly into the machine? The water pressure is . . . Large residues of too low. detergent remain in the dispenser drawer? Remedy . . . Clean the water inlet filters. – Clean the filters in the water inlet system. – It may help to select “Water plus”. Detergent used with a Pour detergent into the water softener tends to dispenser before adding become sticky. any water softener. The dispenser drawer Make sure the drawer is in . . . Fabric softener is was not pushed in when all the way. not completely disthe fabric softener was pensed or water remains compartment? being dispensed. in the The siphon tube is either Clean the siphon tube. incorrectly positioned or clogged. Use only a low-sudsing – Follow recommenda. . . There is an excesdetergent at the approtions on the package. sive build-up of foam? priate temperature. – Take the water hardness into account. – Use less detergent for lightly soiled or small loads. – Not enough detergent Use a decalcifier suit. . . Lime deposits aphas been used. able for use in washing pear on the drum surmachines. A product face? called “Quick” is available from the Miele Technical Service Dept. – Use the correct amount of detergent for the water hardness in your area. 27 Problem solving guide What to do if, . . . Cause . . . . . . Grey greasy particles cling to washed laundry? Insufficient detergent was – Add more detergent. used to break down the – Before washing the particles of grease in next load run a COTheavily soiled laundry. TONS 120°F program with detergent but without a load to clean the machine. Liquid detergents do not – Use a general purpose contain bleaching agents. powder detergent containing a bleaching They do not remove agent. stains as well as powdered detergents contain- – Pre-treat stains with a ing non-chlorinated stain remover. bleaches. This is a normal These fabrics must be occurance of everyday handled with care. Wash wear with some fabrics. them using the DELICATES program and/or select „ Gentle wash“ in the future. . . . Liquid detergent does not give the desired result? . . . After washing pilling appears on the fabric? 28 Remedy . . . Problem solving guide Opening the drum door during a power failure To prevent water from spilling on to the floor, make certain the machine is drained before opening the door. ^ Turn off the washing machine. ^ Open the lint trap door and drain any water as described in the Cleaning and care section. To check water pressure ^ Place a bucket under the water supply valve. ^ Turn on the valve. If 1 gallon (3.8 l) of water flows into the bucket in 15 seconds the water pressure is adequate. Electricity – If there is any doubt about the electrical supply or connection, consult a qualified electrician. ^ Pull down the ring in the upper right corner of the access area, and the door will open. Never reach into a rotating drum! Always make sure the drum is stationary before reaching in to remove laundry. Reaching into a moving drum is extremely dangerous. 29 After sales service After sales service If problems occur that cannot be easily fixed, or if the appliance is under warranty, please contact: – The nearest Miele Technical Service Department (see back cover). When contacting the Technical Service Department, please have the model and Serial numbers of your appliance available, both which can be found on the dataplate visible above the front glass on the inside of the door. 30 INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS Installation surface Installation A concrete floor is the most suitable surface for a washing machine. Concrete floors are less prone to vibration during the spin cycle than wooden floors. Lift the machine from its shipping pallet and move it to the installation site. Please note: Please note the following points: ^ Ensure that the machine feet and the floor are dry to prevent slippage during the spin cycle. ^ The machine must be level and securely positioned. ^ To avoid vibration during spinning, the machine should not be installed on soft floor coverings. ^ Do not lift the machine by the drum door. Removing the shipping struts ^ If installation must be on a wooden joist floor, we recommend the use of a plywood base at least 11/4" thick by 23 5/8" X 23 5/8" wide (30mm X 600mm X 600mm). Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floorboards. ^ As a general rule, we recommend the installation of the machine (or washer/dryer stack) in the corner of a room where the stability of the floor is greatest. ^ If the machine is installed on a raised platform, it should be secured using retaining clips (available from the Miele Technical Service Dept.). If installed on a masonary or concrete base, the base should be provided with a rim 1/2" to 3/4" (12-20 mm) high. ^ Turn the left shipping strut 90° counterclockwise. 31 INSTALLATION INSTRUCTIONS ^ Turn the right shipping strut 90° clockwise. ^ Plug the two holes with the plastic caps provided. Movement of the machine without the shipping struts in place should be kept to a minimum. The shipping struts should be stored in a safe place for future use. They must be reinstalled before the machine is moved. Reinstallation can be performed by reversing the above procedure. ^ Withdraw the two struts together with the support plate. 32 INSTALLATION INSTRUCTIONS Leveling the machine To ensure smooth operation, it is essential that the machine is level. ^ Unscrew each of the four feet as much as necessary by turning both the foot 1 as well as the locking ring 2 to the left using a screwdriver (see illustration). ^ Remove the supports, stand the machine on its feet and check to see if it is level. Repeat this procedure as often as necessary until the machine stands level. Failure to level the machine can result in the machine “banging” in the spin cycle or “walking” across the floor during operation. Energy and water use will also increase. Adjust the four leveling feet as follows: ^ Tip the machine slightly and place a support, such as a block of wood, underneath it. BEWARE : The washing machine is heavier than it looks! When tipping the machine, be careful that it does not slip or slide along the floor. Take care not to injure yourself or damage any surrounding furniture. ^ Once level, hold the foot 1 immobile using a wrench while turning the locking ring 2 to the right using a screwdriver. Turn each locking ring until it is tight against the bottom of the machine frame. All four locking rings must be tight against the bottom of the machine. In addition, check to see that the feet were not inadvertently unscrewed while tightening the rings. Running a machine that is not level or whose feet are not tight may cause damage to both the machine and its surrounding area. 33 INSTALLATION INSTRUCTIONS If a countertop is placed over the washer, at least a 1/4 gap must be left between the top of the machine and bottom of the countertop; and nothing should be within 1/2” of any other side of the washing machine. Washer / Dryer Stack This Miele washing machine can be installed as part of a washer dryer stack in combination with a Miele tumble dryer. The dryer can only be stacked on top of the washer and never vice versa. For this purpose, a stacking kit is available from the Miele Technical Service department or your Miele dealer. A washer and dryer should never be stacked without using the proper stacking kit. Doing so is extremely dangerous, as the dryer may vibrate off of the washing machine during use. 34 INSTALLATION INSTRUCTIONS Any residual water left in the machine from the factory testing process can be flushed out as follows: ^ Do not put any laundry in the machine. Water hardness reminder The amount of detergent needed to wash clothes depends on various factors, including the water hardness in your area. You can set the water hardness dial in the detergent dispenser as a reminder. ^ Place 1/4 of the recommended amount of detergent in compartment j. ^ Turn on the machine. ^ Press the “Rapid wash” button. ^ Turn the program selector to the “COTTONS 140°F” program. ^ Any residual water will be flushed out during the wash program. ^ Turn the dial to the desired setting. Use the tool supplied with the machine. It is located behind the detergent drawer, on the left hand side (see Cleaning and Care). 1 = soft, 4 = very hard water 35 Plumbing Connections Plumbing Connections Connect the cold water intake hose (blue mark) to the cold water valve and the hot water intake hose (red mark) to the hot water valve. Turn on the valves and check for leaks. The water pressure must be within 15-145 psi (1-10 bar). If the water pressure is greater than 145 psi (10 bar), a pressure reducer must be installed. If the water pressure is below 15 psi (1 bar), insufficient water may be available for a complete fill. The water intake hoses are equipped with screen filters. Please do not remove these filters. Please note If the machine is being connected to a cold water supply only, both the hot and cold water intake hoses should be attached to the cold water valve through the use of a Y adapter (available at any hardware store). Both hoses must be connected to a water source, or the machine will not function properly. Do not connect the washer to hot water only. 36 Drain connection The 5 ft. (1.5 m) drain hose may be connected as follows: 1. Directly into a sink: hook the hose over the edge of the sink and secure it firmly (e.g. by tying the hose to the water faucet). 2. To a stand pipe: place the drain hose into a 1 1/2" (38 mm) stand pipe and firmly secure it. 3. To a floor drain: The machine is equipped with an airgap/anti-siphoning system so that no minimum drain height is required. ^ The machine drains using a pump with a maximum delivery height of 4 ft. (1.2 m). ^ Make sure there are no kinks in the drain hose. ^ If desired, the drain hose may be extended to 15 ft. (4.5 m) maximum. Electrical connection Electrical connection GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for the electric current. This appliance is equipped with a cord having an equipment grounding conductor and plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Warning Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have the proper outlet installed by a qualified electrician. ELECTRICAL INSTRUCTIONS This installation should be done by an experienced and qualified technician, in accordance with local codes and regulations. The washing machine is supplied with a 5 ft long, 4 wire cord, ending in a NEMA 14-30 P plug, ready for connection to a 120 V/240V (208 V) 60 Hz, AC power supply. The proper outlet can be purchased from any electrical supply dealer or from the Miele Technical Service Dept. Ask for a NEMA 14-30 R receptacle. “EASY INSTALLATION KIT” If you don’t have a dedicated 4 wire, 120 V/240 V (208 V), 15 Amp line for this appliance, but you have a 3 or 4 wire, 240 V (208 V), 30 Amp line, you can use an optional “Easy Installation Kit”, which will allow you to connect this appliance to that line. For more information on the electrical connection and the “Easy Installation Kit” please contact – the nearest Miele Technical Service Department. 37 Programmable functions Programmable functions Warning - To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. The following additional functions can be programmed into the machine if desired: A High water level (only in “Cottons” rinses) Where rinse results are particularly important (e.g. Soap allergies). B 5th Rinse in the “Cottons” program D Program Lock (Child Safety Feature) When activated, the washing machine will ignore any changes made after the first three minutes of operation. For example, if the Program Selector is moved to a different setting or an additional function is selected after the first three minutes, the “On” lamp will flash, notifying you that the Child Safety Feature has been activated. The program will, however, continue uninterrupted. This prevents children from inadvertently changing or stopping a wash program by playing with the dials. If the Program Selector is turned to its original position, the “On” lamp will stop flashing. For soft water areas (up to 135 ppm calcium carbonate). To change a program once the Program Lock is activated: In soft water areas, a higher water level can be selected in addition to a 5th rinse cycle, if required. ^ Turn the Program Selector to “Finish/Start”. C Extra water intake through compartment i A 10 second water intake through compartment i during the main wash can be added. After about 30 seconds, the sequence indicator lamps will start flashing in succession. A new program can be selected as soon as the “On” lamp is the only one remaining lit. E Additional rinse in Rapid wash For soft water areas. For an extra thorough rinse. The functions described above can be programmed by the owner using the steps shown on the following pages. 38 Programmable functions Step 1: Turn off the machine, close the door, and release all pushbuttons. Set the Progam Selector Switch to “Finish/Start”. Step 2: 4 seconds. ^ Press the “ON/OFF” button Step 3: ^ Press the “Water plus” button 4 times (i.e. press in and out twice) The “ON” lamp will illuminate and the “Pre-wash” and “Main wash” lamps will flash. 39 Programmable functions ns Step 4: Desired function: A High water level ^ Set the Program Selector to “Fine rinse”. Continue with Step 5 to activate. B 5th rinse cycle ^ Set the Program Selector to “Drain”. Continue with Step 5 to activate. C Water intake ^ Set the Program Selector to “Starch”. Continue with Step 5 to activate. through compartment i D Program Lock (Child safety feature) 40 ^ Set the Program Selector to “WOOLENS cold”. Continue with Step 5 to activate. Programmable functions E Additional rinse in Rapid wash ^ Set the Program Selector to “WOOLENS 85°”. Continue with Step 5 to activate. Step 5: ^ Press the “Water plus” button twice (i.e. in and out once) to toggle the function “ON/OFF”. The “Rinse 1-2" lamp will illuminate when the function is activated. Step 6: ^ Press the “ON/OFF” button. 41 Programmable functions To check if the function has been stored: Deleting the additional functions: ^ Perform Steps 1 to 4. Follow the same instructions given under “To activate the additional functions”, steps 1 to 5. If the “Rinse 1-2" lamp lights, the programmable function is active. ^ Press the “ON/OFF” button. This finishes the check of the programmable function. If, after Step 2, the programm selector is accidentally turned to a setting other than one of the three shown: – If the “Rinse 1-2" indicator does not light – no function was activated. – If the “Rinse 1-2" indicator lights – proceed as in “Deleting the additional functions”. Exception: the “Rinse 1-2" indicator lamp will light up if the programm selector is set to “COTTONS 190°F". 42 When the “Rinse 1-2" lamp goes out; ^ Press “ON/OFF”. The additional function has now been deleted. Technical data Technical data 1.1 Dimensions Height 331/4“ - 34" Height without lid 321/4" - 33" Width 231/2“ Depth (including distance from wall) 24" Weight 220 lbs. Capacity 11 lbs. dry laundry Rated load 2.8 kW Circuit breaker 15 Amp Water pressure 14.5-145 p.s.i Maximun drain height 4.0 ft. Drain hose diameter 1" I.D. Maximum drain length 15 ft. Power supply 120 V/240 V (208 V) Max floor load 360 lbs ~ single phase 60 Hz, AC 43 Technical data 1.2 Specifications Hot and cold water hoses come equipped with 3/4“ Female hose thread connections. Drainage is via a 5 ft. long, 1 1/4“ OD hose. This washing machine is supplied with a 5 foot long cable with plug for connection to a 120/240 V (208 V) 60 Hz (3-pole-4 wire grounding) power supply. Program duration (approximate): Cottons without prewash Rapid wash - Cottons (3.5 lbs) 190°F 140°F 1 h 48 min 38 min Spin speed: Detergent dispenser: Automatic for: Temperature control: 44 Pre-wash Main wash Fabric softener or starch 45 46 47 Alteration rights reserved/004 3200 These instructions are printed on 100% unbleached, recycled paper are completely Biodegradable.