Whirlpool ADVANTECH CL-8 Service manual

UD-29
SERVICE UPDATE
FIRST HALF—2006
Home Appliances
Prepared by: WHIRLPOOL CONSUMER CARE
PART NO. 8178564
FORWARD
The following service update information is provided to make you more knowledgeable
about Whirlpool, Roper, and KitchenAid major appliances.
Service update information is designed for the experienced service specialist. It keeps
you advised of the most recent improvements and product changes, and allows you to
service these products more efficiently.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made
on our products by anyone other than Authorized Service Technicians.
Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022
- ii -
TABLE OF CONTENTS
COOKING ...................................................................................................................... Page 1
Product Introductions................................................................................................... Page 1
Whirlpool Gas & Electric Freestanding Range Launch ........................................... Page 1
Whirlpool New Model Number Designations ........................................................... Page 2
KitchenAid Gas And Electric Freestanding & Slide-In Range Launch ..................... Page 3
Kitchen Culinary Series Launch .............................................................................. Page 3
Model Numbering Scheme For Culinary Series .................................................. Page 3
KitchenAid Culinary Series .................................................................................. Page 4
2006 Wave 1 Freestanding Products .................................................................. Page 5
2007 Wave 2 Built-In Products ............................................................................ Page 6
New Whirlpool Base Model MHC ............................................................................ Page 7
Product Updates ........................................................................................................ Page 10
27˝ And 30˝ Microwave/Built-In Combination Ovens ........................................... Page 10
New Design MHC Backer Plate ............................................................................ Page 10
KitchenAid Electric Cooktops .................................................................................Page 11
KitchenAid Built-In Microwave Oven ......................................................................Page 11
KitchenAid Gas Slide-In And Freestanding Ranges ...............................................Page 11
Using Electronic Sniffers For Gas Leak Detection ................................................ Page 12
Elimination Of Broiler Pan & Grid From All Products
(Freestanding And Built-Ins) Except Whirlpool Gold Units ................................ Page 12
DISHWASHERS ........................................................................................................... Page 13
Product Updates ........................................................................................................ Page 13
KitchenAid Single Drawer Dishwasher .................................................................. Page 13
Whirlpool 2006 Dishwasher ................................................................................... Page 14
New Electronic Control With Bimetal TCO, RAST Connectors,
& Dual Line Break Relays .............................................................................. Page 14
Optical Water Indicator ...................................................................................... Page 14
Plastic Tall Tub Dishwasher ................................................................................... Page 15
KitchenAid DishDrawer Dishwasher ...................................................................... Page 15
LAUNDRY .................................................................................................................... Page 16
Product Updates ........................................................................................................ Page 16
Mid-Line Duet Washers ......................................................................................... Page 16
Duet Washer .......................................................................................................... Page 16
Integrated Motor Shield ..................................................................................... Page 16
Gap Dampers .................................................................................................... Page 17
Tub Seal Grease ................................................................................................ Page 17
Direct Drive Washer............................................................................................... Page 18
Factory Installed Drain Hose Kits ...................................................................... Page 18
29˝ Dryer—Stuck Blower Wheel Removal ............................................................ Page 19
Pedestals ............................................................................................................... Page 20
10˝ Pedestal—No Drawer ................................................................................. Page 20
15.5˝ Pedestal—Drawer With Slide-Out Shelf .................................................. Page 21
- iii -
COMMERCIAL LAUNDRY ........................................................................................... Page 22
Product Updates ........................................................................................................ Page 22
Whirlpool Model & Serial Number Designators ..................................................... Page 22
Warranties For Commercial Laundry Products...................................................... Page 23
Service Manuals & Job Aids .................................................................................. Page 25
Money Acceptor Parts Cross Reference ............................................................... Page 27
Money Acceptor Manufacturer Contact Information .............................................. Page 28
Water Inlet Valve .................................................................................................... Page 28
Feature Connector ................................................................................................. Page 28
CAM 2762RQ0 ATC Control .................................................................................. Page 29
CAW 2762RQ0 ATC Control .................................................................................. Page 29
Washer Front Panel Screws .................................................................................. Page 30
REFRIGERATION ......................................................................................................... Page 31
Product Introduction .................................................................................................. Page 31
Value Line Side-By-Side ........................................................................................ Page 31
Serial Number Identification............................................................................... Page 31
New Shelf & Basket Supports............................................................................ Page 31
Control Panel Access......................................................................................... Page 31
Removing Rear Screws ..................................................................................... Page 32
Product Updates ........................................................................................................ Page 33
IDI Will Not Dispense Ice ....................................................................................... Page 33
SxS Non-IDI Icemaker “Mystery” Shutoff............................................................... Page 33
Freezer Alarm ........................................................................................................ Page 34
Upright Frost-Free Freezer—Frozen Drain Repair ................................................ Page 35
Service Drier .......................................................................................................... Page 36
Water Flow Tester .................................................................................................. Page 37
2006 A/C Line ........................................................................................................ Page 37
Old Style 50# Icemaker ......................................................................................... Page 38
SERVICE POINTER INDEX ......................................................................................... Page 40
- iv -
COOKING
PRODUCT INTRODUCTIONS
Whirlpool Gas & Electric
Freestanding Range Launch
January, 2006
NEW FEATURES:
•
•
•
•
•
Gas power burners
Self-clean & precise clean
Sure stop door hinges
User interface membrane replaced by glass touch
Cast zinc & glass touch console
1
Whirlpool New Model Number Designations
Model Number (Example)
R
F
1
Internationational Sales IND, Or
Marketing Channel, If Present
Product Group
W = Whirlpool Gold
R = Electric Ranges
S = Gas Ranges
Product Identification
F = Whirlpool Freestanding
R = Whirlpool Electric Gold
S = Whirlpool Gas Gold
Model Size
4 = NATM 30˝
1, 2, 3, = 30˝ Non Gold Range
5, 6, 7 = Gold 30˝
Feature Variations
1 = Standard Clean
6 = Self Clean
7 = Precise Clean
Feature Variations
(Electric)
2, 5, 7, 8 = Standard Pattern Ceramic
0, 1, 4 = Coil
3, 6, 9 = Deluxe
(Gas)
1, 2, 3, 4, 6, 7, 8 = Sealed Burners
Door Type
A = Painted Steel Door
B = Glass Door Without Window
P = Standard Window
L = Extra Wide Window
Feature Code
(Electric)
X = Hold For Future Use
N = I - Enabled Cavity
R = Refrigerated Cavity
(Gas)
E = Electronic Ignition
S = Pilot Ignition
X = Hold For Future Use
Year Of Introduction
S = 2006
Color Code
B = Black on Black
C = Biscuit Ceran on Biscuit
N = Almond/Black
P = White Ceran on White
Q = White on White
T = Biscuit on Biscuit
V = Biscuit on Black
W = White/Black
Z = Almond on Black
Engineering Change (Numeric)
2
6
1
P
E
S
Q
0
KitchenAid Gas And Electric
Freestanding & Slide-In Range Launch
August, 2006
NEW FEATURES
•
•
•
•
•
•
•
•
Glass touch user interface membrane
One piece die cast console
Sunken gas cooktop
Redesigned gas grates
Die cast backsplash with glass front
Frameless glass cooktop
Redesigned trim system
Front serviceable console
KitchenAid Culinary Series Launch
2006-07
Upgrade from Current Architect Series
Culinary Series will replace the entire Architect Series model line in two phases:
• Freestanding Wave (9/06)
• Built-In Wave (5/07)
MODEL NUMBERING SCHEME FOR CULINARY SERIES
Examples:
Dishwasher:
30˝ Combo Oven:
CD Bottom Mt Ref:
KUDCS01FLSS
KEMCS308KSS
KBRCS20EMSS
4th & 5th Digit become:
CK = Culinary KitchenAid
CS = Culinary Superb
CU = Culinary Ultimo
Plus:
CI = Culinary Imperial (dish only)
CP = Culinary Prestige (dish only)
C = Culinary (4th digit only for exception products including microwave ovens,
venting)
3
KITCHENAID CULINARY SERIES
4
2006
2006
WAVE 1 FREESTANDING PRODUCTS
Wave 1 Freestanding
COOKING
30" Slide-In Electric Range (Viva)
30" Slide-In Electric Range (Viva)
30" Slide-In Electric Range (Viva) - Canada
30" Slide-In Electric Range (Viva)
30" Slide-In Electric Range (Viva) - Canada
30" Free Standing Electric Range (Viva)
30" Free Standing Electric Range (Viva) - Canada
30" Slide-In Gas Range (Viva)
30" Slide-In Gas Range (Viva)
30" Free Standing Gas Range (Viva)
30" Slide-In Dual Fuel Range (Viva)
30" Slide-In Dual Fuel Range (Viva) - Canada
30" Free Standing Dual Fuel Range (Viva)
30" Free Standing Dual Fuel Range (Viva) - Canada
30" MHC (Athena)
30" MHC Convection (Athena)
30" Venting Hood - Under the Cabinet
KESCK901S
KESCS907S
YKESCS907S
KESCS908S
YKESCS908S
KERCS807S
YKERCS807S
KGSCK901S
KGSCS907S
KGRCS807S
KDSCS907S
YKDSCS907S
KDRCS807S
YKDRCS807S
KHMS2050
KHHC2090
KHCCU705S,
KHCCU765S
REFRIGERATION
25 cu. ft. FS CD Refrigerator
23 cu. ft. FS CD Refrigerator
25 cu. ft. FS SD, Contoured Door Refrigerator Disp.
25 cu. ft. FS SD Formed Door
Undercounter Refrigerator
Undercounter Wine Cellar
Undercounter Beverage Center
15" 50" Icemaker
18" 50" Icemaker
KSCCS25FS
KSCCS23FS
KSRCS25CS
KSRCS25RS
KURCS24RS/LS
KUWCS24RS/LS
KBCCS24RS/LS
KUICS15RHS/LHS
KUICS18NJS
CLEANING
Fully Integrated Dishwasher (all colors)
Compactor (SS & Panel Ready)
KUDCS02FS
KUCCS02FS
5
20072007
WAVE 2 BUILT-IN PRODUCTS
Wave 2 Built-In
COOKING
27" Single Ovens
30" Single Ovens
27" Double Ovens
30" Double Ovens
27" Combo Ovens
30" Combo Ovens
24" 27" 30" 36" Warming Drawer
24" 27" 30" BI MWO
36" MHC Convection (Athena)
30" & 36" Wall Hoods
36" Island Hoods
Free Standing Ranges-Tulsa; Cooktops
30" Induction Cooktop
36" Induction Cooktop
REFRIGERATION
36", 42", 48" SxS BIR Ref Disp
36", 42", 48" SxS BIR Ref Non-Disp
36" Bottom Mount BIR Ref
42" FDBM BIR Ref
FS Bottom Mount Refrigerators (sourced)
CLEANING
Dishwashers
Compactors
Single and Double Dish Drawers
6
?
KEBCK171S
KEBDS177S
KEBCK101S
KEBDS107S
KEBCK276S
KEBDS278S
KEBCK206S
KEBDS208S
KEBCS207S
KEMDS378S
KEMCS378S
YKEMCS378S
KEMDS308SSS
KEMCS308S
YKEHCS308S
KEWCS145S
KBMCS1454T
KHHC2096S
KWCCU405S,
KWCCU465S
KICCU465S
KICCU508SBL
KICCU568SBL
New Whirlpool Base Model MHC
MH1160XS B/Q, MH1170XS B/Q/S/T/Y, MH2175XS B/Q/T/S (Sensor)
New Models will feature:
• 1.7 Cubic Ft Oven Cavity
• One Fan for Cooling and Exhaust
• Light Weight
Annual Sales:
• 800,000 units
Production:
• January, 2006
7
Transformer & HV Components
Magnetron
Magnetron
Thermostat
Cavity
Thermostat
Fan Motor
Capacitor
Base
Thermistor
Fuse
AC Line Filter
8
L
N4
TTM
17R
3BR
18R
9
9BU
11W
19W
19 W
Cavity Lamp
Turntable Motor
CL
TTM
15Y
1 P2
R
5P6
BU H F
Y
HL
1P6
BK
W
28R
26W
10BU
27Y
HF1
20R
R
W
BU
Y
BK
5P5
HF
HL
Sec.
4P5
4903
1
2
1
Hood Exhaust
Fan Motor
29W
Magnetron
Thermostat
Down
GND
Up
Hood
Thermistor
24BU
Secondary
Interlock
Switch
21W
P3 1
N1 NFS
2
MW-Relay
7BR
Magnetron
H.V.Diode
H.V.Capacitor
C
H.V.
Transformer
White
Tube
R
Black Tube
Red Tube
F
FA
P 1 / P 2 / P 3 / P 4 / P 5 / P 6 : C o nn e c t o r s
W : W hi t e B R : Br o w n
R : R ed
G : G re e n B U : Bl u e
Y: Yellow
O R : O r a n g e G Y : G r ay
B K : Bl a c k
1BK
W i r e C ol o r - B l a c k
W i r e NO . - 1
30Y/G
HL Hood(Cooktop) Lamp
12W
23BU
22W
Motor
Capacitor
hite
C L (t eWr m
inal)
Door
Diode
6106
Pri.
13BU
Cavity
Thermostat
2P5
16GY
TTM
HF2
25BK
(Golden
terminal)
L
HF Relay
4902
HL Relay HL Relay
4 9 11
4912
L . V.
Tr a n s f o r m e r
14G
1P5
CL
TTM
Relay
4906
HF Triac
7103
6BK
31R(HV)
Condition: Door Open
Symbol Notes
U2
Cy
Y/G
8BU
68K
W
Cx
CL
Relay
4901
4OR
33K
N
R
Cy
1BK
G
L
L3
Primary
Interlock
Switch
2BK
Electronic Control
5W
Fuse
20AMP
33K
GND
L BK U1
AC Line Filter
Monitor
Interlock
Switch
WIRING DIAGRAM
PRODUCT UPDATES
27˝ and 30˝ Microwave/Built-In Combination Ovens
Whirlpool Gold Models & Serial Code Ranges
CUSTOMER COMPLAINT: “PF occurs on the display and the clock resets to
“12:00,” usually at the end of the cooking cycle. All lights
on the control display will light up momentarily during
the reset.
CAUSE:
Electronic noise is causing the concern and is fixed by
adding a capacitor in parallel with the light transformer
circuit.
CORRECTION:
Order and install Harness Kit Part #9760862. Kit will
include a jumper wire, 2 pieces of “heat shrink” tubing
and an instruction sheet. Reference Rework #153F1 on
your work order.
New Design MHC Backer Plate
Starting April 1, 2006, all MHC installation backer plates will change to the new design
shown. Model Numbers of all MHCs will change to the next engineering digit. The
new design can not sub for the old design (Latch Hooks).
New Design
Old Design
10
KitchenAid Electric Cooktops
Models: KECC507RBL, KECC507RBB, KECC507RWW,
KECC507RSS KECC567RBL, KECC567RBB,
KECC567RWW, KECC567RSS
Code Dates: Units built before XS48
CUSTOMER COMPLAINT: Burners do not react, quickly enough, when surface
burner switch is turned to a lower setting.
CORRECTION:
Replace all surface burner switches. Reference Project
#R12565 on your work order.
KitchenAid Built-In Microwave Oven
Model KBMS1454R**0
**All colors: Stainless Steel, Black, White and Biscuit
All -0 models manufactured before Code Date: XNS24
CUSTOMER COMPLAINTS: Clock LED flickers. Microwave Oven cycles on and off
during cooking cycles.
CAUSE:
Electrical “noise” (interference) from the source power
supply to the Microwave Electronic Control.
CORRECTION:
Order and Install a new Electronic Board kit (Part
#8206314). All -1 models will incorporate the new
Board. Reference Special Project #R153AE on your
service work order.
KitchenAid Gas Slide-In And Freestanding Ranges
All -0 and -1 models built before Code Date XT08
CUSTOMER COMPLAINTS: Oven shuts off during the Bake cycle and food is not
cooked. Oven will not light, or will light and then shut off.
CAUSE:
Intermittent bake burner operation.
CORRECTION:
The bake burner and bake ignitor have been modified
to assure consistent oven ignition and performance.
Model numbers will be changed to -2 to implement this
change. Order and install a new oven burner and electrode assembly. Part #8191123.
11
Using Electronic Sniffers For Gas Leak Detection
The standard for leak testing is the same independent of natural gas or L.P. fuel.
All Whirlpool cooking appliances are manufactured in accordance with the CSA
agency standards. The allowable leak rate per component is specified in ANSI Z21.18
and Z21.21 for gas valve and regulator. The allowable leak rate is 200 cc/hr. for the
regulator and 200 cc/hr for the valve. Because our component is a combination valve
and regulator it is acceptable to have a leak rate up to 400 cc/hr in that area. We do,
however process our components to a much lower level to make sure we do not approach the limit.
An electronic leak detector detects the presence of any gas or contamination to the
immediate area. It does not distinguish the amount of gas/contamination in the area
that is being sensed. Electronic leak detectors are capable of sensing a leak rate that
is significantly less than what is acceptable. Because electronic leak detectors cannot
differentiate a leak of 100 ccs or 400 ccs of gas, false readings can lead to unnecessary parts replacement and even red-tagging the range if a gas company is using it
improperly.
Bubble testing is more than adequate to effectively confirm leaks to insure the safe
operation of gas appliances.
The plastic cover over the regulator cap should be left in place as it serves as a dust
cover to the regulator valve diaphragm vent. The small pin hole vent in the regulator
cap provides atmospheric pressure to the back side of the diaphragm for proper operation.
Elimination Of Broiler Pan & Grid From
All Products (Freestanding And Built-Ins)
Except Whirlpool Gold Units
Starting the 3rd Quarter, 2005, the broiler pan and grid were eliminated from Cooking
products. Customers will receive an “accessory card” to order a Broiler Pan and Grid
Kit for $5.95 (shipping).
The Pan and Grid will be porcelain-coated, unlike production parts that were a porcelain pan and aluminum grids.
12
DISHWASHERS
PRODUCT UPDATES
KitchenAid Single Drawer Dishwasher
Model KUDD01SSPA/SS
A KitchenAid single drawer dishwasher will be launched in the first quarter, 2006. It
will be available in stainless, black, white and panel ready models. Servicing the
single drawer dishwasher is similar to the current double drawer model since it is the
bottom half of the double drawer model.
13
Whirlpool 2006 Dishwasher
NEW ELECTRONIC CONTROL WITH BIMETAL TCO,
RAST CONNECTORS, & DUAL LINE BREAK RELAYS
The 2006 Whirlpool dishwasher will utilize a new electronic control that has a bimetal
TCO, RAST connectors, and dual line break relays. The control also has a 15 pin ribbon connector that can accommodate multiple user interface ribbon cables.
OPTICAL WATER INDICATOR
The Optical Water Indicator (OWI) can modify the cycle time and/or water temperature based on the condition of the water. The OWI calibrates itself the first time the
dishwasher is operated and again every 250 cycles thereafter, (on average, about
once a year). It will also calibrate itself after a diagnostic cycle. If the OWI is replaced,
a diagnostic cycle should be initiated to force calibration.
14
Plastic Tall Tub Dishwasher
A lower wattage heating element was introduced as a running change in December,
2005 in Whirlpool model plastic tall tub dishwashers.
The heating element is similar in appearance to the current heating element and will
be the round configuration.
The wattage is reduced from the current 850 Watts wet to 770 Watts wet, and 385
Watts dry to 365 Watts dry.
Service elements will sub to the lower wattage element and can be used in existing
applications.
KitchenAid DishDrawer Dishwasher
PROBLEM:
CAUSE:
SOLUTION:
Water in bottom drawer after cycle is completed.
Drain hoses routed without a drain loop over too long a
distance, allowing water to return past the check valve.
Reroute drain hoses to provide a 28˝to 33˝ high loop,
terminating close to the dishwasher.
15
LAUNDRY
PRODUCT UPDATES
Mid-line Duet Washers
Models: GHW9150P-1, GHW9160P-1, GHW9300P-1
Beginning in August, 2005, the above models will have enhancements to the Central
Control Unit (CCU) software that includes the following:
• Water will now be dispensed through the bleach dispenser in all cycles instead
of selected cycles.
• The flow meter has been eliminated and the CCU will calculate L2 and L3 water levels based on the amount of time it takes to achieve a pressure switch
trip for the L1 level.
• A reverse hose algorithm that will alert the consumer that their inlet hoses are
reversed. A fault code of HC will appear in the display at the end of the cycle.
• A “clean washer” cycle will be a separate cycle on the console with instructions in the Use and Care Guide to periodically clean the washer with bleach
to maintain freshness.
Duet Washer
INTEGRATED MOTOR SHIELD
The motor terminal connector is shielded with an integrated shield that is now molded
onto the motor. The shield that is currently fastened to the outer tub is eliminated.
Beginning 1st quarter, 2006, all service motors will have the integrated shield feature
with an instruction sheet to remove and discard the tub shield, if the washer has one.
The tub shield would interfere with the motor shield, causing vibration and is no longer required with the new motor.
16
GAP DAMPERS
Gap dampers will be used on the Duet washer beginning in February, 2006. The Gap
dampers look similar and are mounted the same as the current friction dampers. Gap
dampers differ from the friction dampers in that they provide limited damping effect at
low and high speeds. Their primary effect is in the mid-range when the spin basket
is accelerating and where the oscillations are greatest. The dampers are designed
to work in conjunction with new tub springs and CCU software that will be part of the
upgrade.
TUB SEAL GREASE
A tube of tub seal grease is now available, Part #8182693, for application to the rear
tub seal for Duet washers. The grease will also be made available in both the service
tub and basket kits with an instruction sheet.
17
Direct Drive Washer
FACTORY INSTALLED DRAIN HOSE KITS
• 280129 Floor Drain Kit
• 280130 Drain Hose Adapter Kit
• 280131 Drain Hose Extension Kit
FLOOR DRAIN KIT #280129
1.42˝ (36.20 mm) Diameter Drain Hose
1.25˝ (31.80 mm) Diameter Drain Hose
Rubber
Sleeve Drain Hose
Rubber
Adapter Drain Hose
Siphon
Break
Siphon
Break
Clamps
Clamps
Hose
Hose
DRAIN HOSE ADAPTER KIT #280130
1.42˝ (36.20 mm) Diameter Drain Hose
Drain Hose
Clamp Rubber
Sleeve
Reducer
1.25˝ (31.80 mm) Diameter Drain Hose
Reducer
Rubber
Adapter
Drain
Hose
Clamps
18
DRAIN HOSE EXTENSION KIT #280131
1.42˝ (36.20 mm) Diameter Drain Hose
Drain Hose
Extension
Rubber
Coupler Sleeve
Drain Hose
Clamps
1.25˝ (31.80 mm) Diameter Drain Hose
Drain Hose
Extension
Coupler
Rubber
Adapter
Drain Hose
Clamps
29˝ Dryer
STUCK BLOWER WHEEL REMOVAL
To assist in the removal of a stuck blower wheel on the end of the motor shaft, use a
1˝ hole saw to cut out the center of the wheel. The motor and remaining piece of the
wheel can be pulled through the opening in the bulkhead.
19
Pedestals
10˝ PEDESTAL—NO DRAWER
MODEL WHP1000SQ
The 10˝ pedestal can be used on either the Duet or Duet Sport washer and dryer.
There is no drawer, but the front panel is removable and reversible. The panel follows
the contour of the Duet when mounted in one direction and the contour of the Duet
Sport when turned over and mounted in the opposite direction. The front panel is held
in place by a strike and catch at each end.
Duet Sport
Position
Duet Position
Strike
Front Panel Catch
20
15.5˝ PEDESTAL—DRAWER WITH SLIDE-OUT SHELF
MODEL WHP1500SQ
The 15.5˝ pedestal can be used with either the Duet or Duet Sport washer and dryer.
The pedestal has a drawer with compartment dividers and a slide out shelf that can be
used to support a laundry basket or removed for easier access to the drawer contents.
21
COMMERCIAL LAUNDRY
PRODUCT UPDATES
Whirlpool Model & Serial Number Designators
MODEL NUMBER
Y
C
A
P
2 7 6
1
INTERNATIONAL SALES INDICATOR OR MARKETING CHANNEL
Y = CANADA
G = GOVERNMENT ON PREMISE
PRODUCT GROUP
C = COMMERCIAL LAUNDRY
PRODUCT IDENTIFICATION
A = AUTOMATIC WASHER
E = ELECTRIC DRYER
G = GAS DRYER
S = STACK DRYER
CONTROL CODE
E = ELECTRONIC CONTROL
M = ELECTROMECHANICAL
P = PUSHBUTTON SINGLE UNIT OR STACKED PAIR
W = RESOURCE SAVER
FEATURE CODE
CABINET WIDTH IN INCHES (29” OR 27”)
FEATURE / VARIATIONS:
4 = METER CASE OR COINSLIDE EQUIPPED STACK W/O WINDOWS
5 = METER CASE AND COINSLIDE EQUIPPED
6 = METER CASE OR COINSLIDE EQUIPPED STACK WITH WINDOWS
7 = CARD READER READY/ EQUIPPED STACKED PAIR
9 = FULL WIDTH CONSOLE
FEATURE CODE
0 = ELECTRIC
1 = SINGLE SPEED OR GAS
2 = TWO SPEED
YEAR OF INTRODUCTION
J = 2000, K = 2001, L = 2002, M = 2003, P = 2004, R = 2005, S = 2006, T = 2007, U = 2008, W = 2009, Y = 2010
COLOR CODE
Q = WHITE
ENGINEERING REVISION NUMBER
0 = NO REVISIONS
1 = REVISION ONE
2 = REVISION TWO
SERIAL NUMBER
C
L
16
02287
MANUFACTURING SITE
C=CLYDE, OH (WASHERS)
M=MARION, OH (DRYERS)
YEAR OF MANUFACTURE
L=2001, M=2002, N or P=2003, R=2004,
S=2005, T=2006, U=2007, W=2008,
WEEK OF MANUFACTURE
PRODUCT SEQUENCE NUMBER
22
K
Q 0
Warranties For Commercial Laundry Products
WASHERS
WHIRLPOOL MECHANICAL/ MONEY ACCEPTOR SOLD SEPARATELY:
CAM2762KQ
WHIRLPOOL EMS1000 ELECTRONIC/ MONEY ACCEPTORS SOLD SEPARATELY:
CAP2762MQ
Whirlpool 3-7-10-yr Warranty Protection Program.
1. 3-yr Warranty from the date of purchase covers parts for the entire product.
2. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
3. 10-yr Limited Warranty on the inner and outer tub, center post bearings and seals,
for defects in materials and workmanship, parts for the assembly.
WHIRLPOOL MECHANICAL RESOURCE/ENERGY SAVER/MONEY ACCEPTOR
SOLD SEPARATELY: CAW2762KQ, CAW2762RQ
Whirlpool 3- 4- 7-10-yr Warranty Protection Program.
1. 1-yr Full Warranty from the date of purchase covers parts and labor for the entireproduct.
2. 3-yr Limited Warranty from the date of purchase covers parts for the entire product.
3. 4-yr Limited Warranty from date of purchase covers the transmission assembly.
4. 10-yr Limited Warranty on the inner and outer tub, center post bearings and seals
for defects in materials and workmanship, parts for the assembly.
WHIRLPOOL MECHANICAL/ COIN EQUIPPED: CAM2752KQ, CAM2752RQ,
BEGINNING WITH MODELS SOLD AFTER 7/1/2003
1. 1-yr Full Warranty from the date of purchase covers parts and labor for the entire
product.
2. 3-yr Limited Warranty from the date of purchase covers parts for the entire product.
3. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
4. 10-yr Limited Warranty on the inner and outer tub, center post bearings and seals
for defects in materials and workmanship, parts for the assembly.
ADVANTECH™ ELECTRONIC CONTROL SYSTEM/ (MONEY ACCEPTORS SOLD
SEPARATELY): CAE2762KQ, CAE2792KQ
1. 4-yr Limited Warranty from the date of purchase covers parts for the entire product.
2. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
3. 10-yr Limited Warranty on the inner and outer tub, center post bearings and seals
for defects in materials and workmanship, parts for the assembly.
GOVERNMENT OR ON-PREMISE WASHERS: MODELS THAT BEGIN WITH GCAM
1. 1-yr Full Warranty from the date of purchase covers parts and labor for the entire
product.
2. 3-year Limited Warranty covers parts for the entire product.
3. 3rd through 5th year Limited Warranty covers the outer tub parts only.
ROPER COINSLIDE EQUIPPED MODEL RAK2751
1. Factory installed coinslides and coin-boxes.
2. 90-day Labor Warranty from the date of purchase covers labor for the entire product.
3. 2-yr Parts Warranty from the date of purchase covers parts for the entire product.
23
DRYERS
WHIRLPOOL MECHANICAL/ MONEY ACCEPTOR SOLD SEPARATELY:
CEM2760KQ, CGM2761KQ, CSP2760KQ, CSP2761KQ
WHIRLPOOL EMS1000 ELECTRONIC/ MONEY ACCEPTORS SOLD SEPARATELY:
CEP2760KQ, CGP2761KQ
The Whirlpool 3-7-yr Warranty Protection Program.
1. 3-yr Limited Warranty from the date of purchase covers parts for the entire product.
2. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
WHIRLPOOL MECHANICAL/ FACTORY COIN EQUIPPED: CEM2750KQ,
CGM2751KQ BEGINNING WITH MODELS SOLD AFTER 7/1/2003
1. 1-yr Full Warranty from the date of purchase covers parts and labor for the entire
product.
2. 3-yr Limited Warranty from the date of purchase covers parts for the entire product.
3. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
ADVANTECH™ ELECTRONIC CONTROL SYSTEM (MONEY ACCEPTORS
SOLD SEPARATELY) CEE2760KQ, CGE2761KQ, CEE2790KQ, CGE2791KQ,
CSP2770KQ, CSP2771KQ
1. 4-yr Limited Warranty from the date of purchase covers parts for the entire product.
2. 7-yr Limited Warranty from date of purchase on the cabinet assembly for rust
through.
GOVERNMENT or ON-PREMISE DRYERS: MODELS THAT BEGIN WITH GCEM,
GCGM
1. 1-yr Full Warranty from the date of purchase covers parts and labor for the entire
product.
2. 3-yr Limited Warranty covers parts for the entire product.
ROPER/ FACTORY COINSLIDE EQUIPPED MODELS: REK2950, RGK2951
1. Coinslides and coin-boxes factory installed.
2. 90-day labor Full Warranty from the date of purchase covers labor for the entire
product.
3. 2-yr Parts Warranty from the date of purchase covers parts for the entire product.
NOTE: Whirlpool Corporation policy allows for labor concession for defects in materials and workmanship within 2 weeks of date of purchase (DOP) on commercial
models without a labor warranty.
COIN MECHANISM REPAIRS:
Whirlpool Corporation, Warranty Service Contractors are required to handle the
repair/replacement of the coin mechanism on commercial laundry products on factory equipped coinslide models.
Call 1-800-NO-BELTS (1-800-662-3587) > Option-4 for complete warranty details.
24
Service Manuals & Job Aids
COMMERCIAL DRYERS (CORE MANUAL) CL-4
This core Job Aid covers basic product information and mechanical drive system
service procedures for all current commercial dryer platforms including 27˝ and 29˝
freestanding, as well as commercial stacked pairs. This program is most effective if
used in conjunction with Video Tape, Part #4314542. (For both new and experienced
technicians.)
LIT4314558 Job Aid $5.00
LIT4314542V VHS Video Tape $14.95
COMMERCIAL WASHERS (CORE MANUAL) CL-5
This core Job Aid covers basic product information and mechanical drive system service procedures for the current direct drive commercial washer platform. This program
is most effective if used in conjunction with Video Tape, Part #4321690. (For both new
and experienced technicians.)
LIT4321689 Rev A. Job Aid $5.00
LIT4321690V VHS Video Tape $14.95
EMS1000-2000 COMMERCIAL LAUNDRY SYSTEMS CL-6
This manual is obsolete. Service information for EMS1000 and EMS2000 have been
divided into separate manuals to better serve commercial customers. For service
information on EMS 1000, see literature Part #8178137. For service information on
EMS 2000, see literature Part #8178138.
LIT4322251 Job Aid $5.00
ADVANTECH™ SERVICE MANUAL CL-7
This Job Aid covers all details of the ADVANTECH™ line of commercial electronics
including theory of operation, service routines, diagnosis, troubleshooting and component access. Mechanical systems are not part of this manual. For mechanical system
service see Job Aid #4321689 for commercial washers, and Job Aid #4314558 for
commercial dryers.
LIT8178077 Job Aid $5.00
Conjunction with Video Tape, Part #787929.
ADVANTECH™ SOFTWARE MANUAL CL-8
This software manual covers all details of the ADVANTECH™ management software
including installation, system requirements, Palm specifications and operation, audits
and reporting. Also included with the manual is a complete ADVANTECH™ literature
cross reference. Part #8524745 PC User’s Assembly contains one Part #8524743,
and one Part #852477.
LIT8524743 Software Manual $15.00
LIT8524744 Software CD $15.00
LIT8524745 PC User’s Assembly $28.00
25
DIRECT DRIVE WASHERS L-55
The objective of this Job Aid is to have the technician become familiar with how the
direct drive washer operates, how to disassemble the washer and how to diagnose
problems. This Job Aid is most effective when used in:
LIT787930 Rev. A Job Aid $5.00
LIT787929V Rev. A VHS Video Tape $14.95
COMMERCIAL RESOURCE SAVER CL-9
This Job Aid covers all details of the Commercial Resource Saver including theory
of operation, service routines, diagnosis, troubleshooting and component access. Includes models CAW2762KQ & CAW2762RQ
LIT8178129 Job Aid $5.00
EMS1000 ELECTRONIC CONTROLLED COMMERCIAL LAUNDRY CL-10
This Job Aid covers all details of EMS1000 series of Commercial Electronic Laundry
including theory of operation, service routines, diagnosis, troubleshooting and component access. For drive system service see Job Aid #4321689 for commercial washers,
and Job Aid #4314558 for commercial dryers.
LIT8178137 Job Aid $5.00
EMS 2000 ELECTRONIC CONTROLLED COMMERCIAL LAUNDRY CL-11
This Job Aid covers all details of the EMS 2000 Card reader equipped series of Commercial Electronic Laundry including theory of operation, service routines, diagnosis, troubleshooting and component access. For drive system service see Job Aid
#4321689 for commercial washers, and Job Aid #4314558 for commercial dryers.
LIT8178138 Job Aid $5.00
LARGE CAPACITY THIN TWIN LAUNDRY SYSTEM L-56
This Job Aid covers installation, operation, service access and technical information
highlights for the Large Capacity Thin Twin Laundry System. This Job Aid is most effective when used in conjunction with Video Tape, Part #4314125. (For technicians
with previous laundry service experience.)
LIT4314124 Job Aid $5.00
LIT4314125V VHS Video Tape $14.95
EMS ELECTRONIC CONTROLLED COMMERCIAL LAUNDRY SERVICE MANUALS
This manual contains information necessary for servicing the console and associated
electronic components on the below models. Mechanical systems are not part of this
manual. For mechanical system service see Job Aid #4321689 for commercial washers, and Job Aid #4314558 for commercial dryers.
Washers CAE2791AW, CAE2792AW
Dryers CEE2990AW, CGE2991AW
Stack Dryers CSP2790BW, CSP2791BW
LIT4321864 Job Aid $5.00
26
Money Acceptor Parts Cross Reference
WHIRLPOOL
PART No.
ESD PART
No.
GREENWALD
PART No.
SET-O-MATIC
PART No.
KEY
PART NAME
WHIRLPOOL
PART No.
ESD PART
No.
GREENWALD
PART No.
1
FUNNEL COIN
385421
N/A
N/A
N/A
13
COIN SLIDE ADAPTER PLATE
279950
N/A
N/A
N/A
2
METERCASE CONVERSION KIT
(Includes Item 1 & 13)
8316238
N/A
N/A
N/A
14
DECAL KIT
8316524
72097
1711
N/A
3
DOOR SERVICE
3351138
N/A
N/A
N/A
4
VERTICAL 8 COIN KIT*
(WASHER AND DRYER)
(Includes 5, 6, 9, 10, 12, 14, 25)
3954807
72093
N/A
N/A
5
KEY FRONT LOCK OR TOP LOCK
358288
MULTIPLE
OPTIONS
GR-777
MULTIPLE
OPTIONS
KEY
PART NAME
6
MONEY BOX WITH KEY
8316525
72101-XD
UG800B
GBX-(LOCK CODE
LETTER A, N, T, D
OR M)
7
VERTICAL 8 COIN SLIDE*
(Slide Only)
8316520
V8-200
(71689)
20-3020
V8L-001 CHROME
V8L-005 BLACK
8
9
COIN DROP*
CAM2762K, CAM2762R, CAW2762R
CAW2762K
Single
0001244R7 950
CEM2760K
CGM2761K
CSP2760KQ, CSP2761KQ
0001246R7 950
COIN SLIDE EXTENSION WASHER
8316522
IMONEX Part No.
21053
Dual
0001245R721044/950
15
INSERT, BLANK
8316264
21216
N/A
N/A
16
INSERT, $.25
8316265
21193
N/A
N/A
17
OPL COINLESS ACTUATOR STACK DRYER
OPL COINLESS ACTUATOR DRYER
OPL COINLESS ACTUATOR WASHER
4396490
4396750
4396549
N/A
N/A
N/A
2001-OPL-SD
2001-OPL-D
2001-OPL-W
N/A
N/A
N/A
18
CARD READER KIT WASHER
N/A
11-000-252
2001-WP-EMW
N/A
19
CARD READER KIT DRYER
N/A
11-000-251
2001-WP-EMD
N/A
20
CARD READER KIT STACK DRYER
N/A
11-000-253
2001-WP-EMSD
N/A
21
FRONT LOCK ASSEMBLY
358290
0300-ETWH
8-11181-33-777
EXT030-A
FOR MOST
APPLICATIONS
22
DRYER TIMER CAMS
3-PIN (60 Minutes)
4-PIN (45 Minutes)
6-PIN (30 Minutes)
9-PIN (20 Minutes)
12-PIN (15 Minutes)
3387974
339855
343777
338854
359853
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
23
FRONT LOCK BLANK
38731
N/A
N/A
N/A
N/A
54WU1-WPL-CAM
54WU1-WPL-CAW
0001247R721044/950
54DU1-WPL-CEM
54DU1-WPL-GCM
54DU1-WPL-STACK
68-1164
15A-007
10
COIN SLIDE EXTENSION DRYER
8316523
21064
84-1135
15A-008
11
COIN SLIDE EXTENSION STACK DRYER
3390424
N/A
84-2037
N/A
12
BOLT SLIDE MECHANISM
8316521
21749
77-83-8
N/A
SET-O-MATIC
PART No.
24
MECHANICAL COIN COUNTER
25
TOP LOCK (Stack Dryer Control Panel Lock)
26
DUAL PAY KIT
N/A
N/A
Dryer Kit: 1755
Washer Kit: 1748
8316526
0400ET
68-117432-777
N/A
N/A
11-000-264
Wash
11-000-233
Dry
N/A
N/A
*State coinage type (US quarter, US dollar, Canadian dollar, Canadian quarter, etc.)
The listed money acceptors are not tested and approved for use by Whirlpool Corporation. It is the
responsibility of the money acceptor manufacturer to ensure compatibility and operation with the Whirlpool Corporation products. Modifications may void the Whirlpool Corporation product warranty.
To Locate a Distributor Near You, Please Visit www.coinop.com/distributor, or call 1-800-NO-BELTS
27
Money Acceptor Manufacturer Contact Information
MANUFACTURER
ESD
GREENWALD
SET-O-MATIC
WHIRLPOOL
ADDRESS
270 New Jersey Drive
Fort Washington
PA 19034
212 Middlesex Ave.
Chester, CT 06412-1254
291 Adams Blvd.
Farmingdale, NY 11735
150 Hilltop Rd.
St. Joseph, MI 49085
PHONE
1-800-523-1510
1-800-221-0982
(516) 752-8008
1-800-662-3587,
Option 1
info@esdcoin.com
sales@greenwald
industries.com
EMAIL
http://www.setomatic
.com/form.html
Byron_W_Hatch
@whirlpool.com
IMONEX SERVICES, INC
7274 Imonex Lane
Sealy, TX 77474
1-800-446-2719
http://www.imonex.com
sales@imonex.com
Additional components supplied by other manufacturers are necessary depending on your business need.
Water Inlet Valve
Models CAM2762RQ, CAM2752RQ,
CAW2762RQ, & CAW2752RQ
Valve Body Color: Tan
Valve Mix of Flow Rating: Hot 35% & Cold 65%
Hot & Cold Coil Resistance: 790 - 840 ohms
Thermistor Resistance @ 77°F: 50,000 ohms ±2%
1/4˝ Terminals
1/4˝ Terminals
Part #3979349
Feature Connector
A Feature Connector is available on the following mechanically-controlled commercial washer models: CAM2752KQ, CAM2752RQ, CAM2762KQ, CAM2762RQ,
CAW2752RQ, & CAW2762RQ.
PIN
4
FUNCTION
5 to neutral Remote cycle start with
remote relay closure
1 to 4
Changes state every
30 seconds
3 to 6
Cycle counter
1
5
6
3
E-Z Wiring Harness Feature
Connector for connection to money
acceptors (located under top cover)
28
CAM2762RQ0 ATC Control
P1 Connector
Pins
CAW2762RQ0 ATC Control
P1 Connector
Pins
29
Washer Front Panel Screws
PROBLEM:
SOLUTION:
Whirlpool Commercial Laundry Washer front panel
screws coming out during shipping or use.
Change in clip and screw design. This change is to resolve field issues with the Commercial Laundry Washer
front panel fastening screws being disengaged, or coming loose over time. The new screw has an embossed
surface under the screw head to grip the panel surface
better. This new clip will improve the retention of the
screw and should eliminate this issue.
The photo below shows the difference between the two
clips. Expected production is March 6, 2006.
Old Clip: #98234
New Clip: #W10004930
Note that the new clip design engages the minor
diameter (body) of the screw more, creating better
retention and less possibility of backout
30
REFRIGERATION
PRODUCT INTRODUCTION
Value Line Side-By-Side
SERIAL NUMBER IDENTIFICATION
SHR
S = Ft. Smith engineering responsibility
H = Mexico
R = Manufacturing plant in Ramos Arizpe, Coahila
NEW SHELF & BASKET SUPPORTS
The shelf and basket supports are molded into the liner and make it more difficult to
remove the evaporator cover.
CONTROL PANEL ACCESS
Access to the control panel is easier than current side-by-side refrigerators.
31
REMOVING REAR SCREWS
Remove 2 Screws
From Rear Of Box
Pull Forward To Release Control Panel
32
PRODUCT UPDATES
IDI Will Not Dispense Ice
An ice chute guard was added in February, 2006, serial code ST09. The guard must
be removed and left with the customer during delivery setup. If the guard is not removed the customer will not be able to dispense ice.
SxS Non-IDI Icemaker “Mystery” Shutoff
The shutoff arm gets buried in the ice and then “snaps” up into the off position.
A new arm flap will be included in Icemaker Kit #4317943. The kit includes an arm
and a flap #2304345.
Shutoff Arm Buried Under Ice
New Shutoff Arm And Flap
33
Freezer Alarm
TEMPERATURE ALARM (ON SOME MODELS)
The temperature monitor alarm is located above the temperature control, and sounds
an audible alarm if the temperature reaches 10°F (–12°C) or more above normal for
the selected setting. The alarm is controlled by a 3-position switch.
0 = Prevents the alarm from sounding when the freezer is warm,
such as during start-up, or during defrost.
✓ = Tests the alarm regardless of the temperature. The alarm
should be tested at least once a month.
1 = The proper setting for normal freezer use.
Sample models:
• EH221FXRQ
• EV201NVRQ
Available settings are:
• ON (Pins 2 & 3)
• OFF (Pins 2 & Center)
• TEST (Pins 2 & 8)
ON: As soon as the thermostat closes it will sound the alarm. The thermostat is normally-closed (N.C.), but will be open when the freezer is operating properly.
OFF: The alarm can not sound.
TEST: The thermostat is bypassed and the alarm will sound immediately.
7
(Option)
A
3
2
Thermostat
(Option)
8
Switch
34
Upright Frost-Free Freezer
PROBLEM:
CAUSE:
Defrost drain freezes and water freezes on freezer floor.
Drain area does not always get enough heat during defrost to remain clear.
See “Frozen Drain Repair.”
SOLUTION:
FROZEN DRAIN REPAIR
Perform the following checks:
• Inspect the door seal for damage or gaps.
• Confirm that the vents in the bottom of the door are open.
• Inspect the drain for debris, blockage, or partial restriction.
• Make sure that the drain tube exits the cabinet above the compressor (some older
units had an internal drain).
• Inspect the drain line above the compressor. The drain line must be clamped to the
deck ceiling forming a 1-1/2˝ - 2˝ deep trap. Water in this trap is needed for this
repair to function properly.
Completely thaw the defrost drain. Form a heat sink from an 11˝ long #12 copper
wire using the template below. If this is not possible or practical, order Part #8201771
and install the kit using the directions below. Avoid contact with the glass tube of the
defrost heater, as oil from your hand can cause the glass to overheat and crack.
6˝
Copper Wire
3-1/2˝
35
Insert the open end into the drain, as shown, and insert completely. If the wire
springs back out of the drain, reform a tighter heat sink of approximately 4˝ width,
and insert completely. The end of the wire should extend to or just past the water level
at the end of the trap when it is installed.
Inserting The
Heat Sink
Heat Sink
Installed
Service Drier
Service drier Part #2317845 contains a leak dye wafer. This is a fluorescent dye that
is used in conjunction with a UV light. This system is reported to be able to find leaks
as small as 1/4 oz. per year. THEY ARE NOT TO BE USED ON 50# ICE MAKERS!
Information on approved lights and a dealer locator may be found at the following web
sites:
http://www.spectroline.com/ OR http://www.tracerline.com/
Tracer Wafer
NOTE: This is the only approved leak dye for Whirlpool products. Approved light models are listed below.
OPTIMAX OPX-1000
OPTIMAX JR OPX-500CX
36
Water Flow Tester
• Checks the water flow rate to assure adequate ice production and water dispensing from the refrigerator.
• Quick connection to the water supply.
• Instant reading of acceptability.
• Instructions and results leave-behind sheet.
• Part #8212499
• Dealer Price $69.00
2006 A/C Line
• New design for portable A/C
• Model ACP102PS0—Cool Only
• Model ACPE102PS0—Heat & Cool
37
Old Style 50# Icemaker
PROBLEM:
CAUSE:
SOLUTION:
Evaporator thermostat bracket is coming loose from
the evaporator, and it was very expensive to repair. In
the past, this problem often resulted in replacement of
the evaporator, resulting in the product having to be
scrapped.
The original bracket was soft-soldered onto the bottom
of the evaporator.
Order and install a repair kit that includes a new bracket,
nut, and stainless spring clip, Part #8201758.
Evaporator Thermostat Bulb
Here are the procedures for replacing the evaporator thermostat:
1. Transfer the thermostat bulb to the new bracket and tighten down. NOTE: You
can’t use the old one because the old solder will not allow the bracket to sit flat.
2. Move the new bracket into position as shown. NOTE: It will be in front of the old
location, and pulled forward against the tubing that is attached to front lip of the
evaporator.
3. Place the hole in the spring clip over the nut with the spring facing up.
4. Turn the clip counterclockwise until the “V” locks into position on the inlet tube.
This will press the bracket up against the bottom of the evaporator.
Inlet Tube
Spring Clip
Old Bracket
Spring Clip In Position
38
Modified icemakers will have a different ice thickness. The ice will be thicker than before the bracket was removed. Each unit will be slightly different, and the customer
will need to experiment to get the desired thickness. Start half way between thin and
normal. This is a reasonable trade-off to an evaporator replacement, or scrapping the
icemaker.
39
SERVICE POINTER INDEX
KITCHEN
BRAND & ID#
KitchenAid
K4317386
Whirlpool &
KitchenAid
K8178537
Whirlpool
K8178538
KitchenAid
K4317389
KitchenAid
K4317389A
KitchenAid
K4317388A
KitchenAid
K4317393
DESCRIPTION
DATE ISSUED
Kitchenaid In-sink Dishwasher, Model: KIDS01EKSS0,
KIDS36EPSS0, KIDS42EPSS0—Serial Range: Prior to
FS22: Spray Arm Wobbles
7/05
All Microwave Hood Combinations (MHC), Starting Code
Date: TRS34: Starting Mid-August, 2005, All Microwave
Hood Combinations (MHC) Will Be Manufactured Without
The Installation Latch Hook And Latch Release Assembly
10/05
27˝ and 30˝ Microwave/Built-in Combination Ovens,
Whirlpool Gold Models And Serial Code Ranges:
GMC305PDQ09-XS2803448 to XS3102791, GMC305PDB09XS2701196 to XS3102792, GMC305PDT09-XS2803511
to XS3102797, GMC305PDS09-XS2801143 to XS3014065,
GMC275PDB09-XS2002295 to XS3012030, GMC275PDS09XS2803299 to XS2803398, GMC275PDQ09-XS2606292
(ONE UNIT), GMC275PDT09-XS2803399 to XS2803420:
“PF” Occurs On The Display And The Clock Resets To “12:00”,
Usually At The End Of A Cooking Cycle. All Lights On The Control
Display Will Light Up Momentarily During The Reset.
10/05
Kitchenaid Dual Fuel Freestanding Ranges, All Models
With Prefix Of “KDRP,” Code Dates: All Units Built Before
XR48: Shaft On Oven Control (Clock) Is Broken Off
11/05
Kitchenaid Dual Fuel Freestanding Ranges, All Models
With Prefix Of “KDRP,” Code Dates: All Units Built Before
XR48: Shaft On Oven Control (Clock) Is Broken Off
12/05
Kitchenaid Electric Freestanding & Slide-In Ranges,
Models: KERA807P*0, KESA907P*0, KERK807P*0,
YKERA807P*0, & YKESA907P*0 (* All Colors): Cooktop
Knobs Turn Too Easy
12/05
Kitchenaid Slide-In And Freestanding Gas Ranges,
Models: Gloss Black Grates And Burner Caps Starting To
Discolor Or Blister
12/05
40
BRAND & ID#
KitchenAid
K4317394
KitchenAid
K4317395
KitchenAid
K4317396
Whirlpool &
KitchenAid
K8178556
Whirlpool &
KitchenAid
K8178557
DESCRIPTION
DATE ISSUED
Kitchenaid Drawer Dishwasher, Models: KUDD01DP,
KUDD01SS, Serial Code Range: All: Dishwasher Drawer
Can Remain In Cycle For Extended Period Of Time
12/05
KitchenAid Built-In Microwave Oven, Model:
KBMS1454R**0, **All Colors: SS - Stainless Steel,
WH - White, BT - Biscuit, And BL - Black: Clock LED
Flickers. Microwave Oven Cycles ON & OFF During Cooking
Cycles.
12/05
KitchenAid Electric Cooktops, Models: KECC507RBL,
KECC507RBB, KECC507RWW, KECC507RSS, KECC567RBL,
KECC567RBB, KECC567RWW, KECC567RSS, Code Dates
Involved: Units Built Before Code Date XS48: Burners Do Not
React, Quickly Enough, When Surface Switch Is Turned To A
Lower Setting.
12/05
Whirlpool And KitchenAid MicroHood Combination Ovens,
Models: GH9177X ,GH5176XP, GH5184XP, GH6178XP,
GH6177XP, KHHS178L, KHHS179L: Microwave Will Not
Operate (Cook). F7 Error Code Appears On The Display.
12/05
All KitchenAid And Whirlpool Single, Double And Combo
Built-In Ovens. Plus KitchenAid Slide-In And Freestanding
Ranges Beginning With Date Code: XM (Oxford 2002): Oven
Won’t Heat After Completing A Self-Clean Cycle. Unit Does Not
Operate After A Self-Clean Cycle. Oven Completely Stopped
During The Self-Clean Cycle.
12/05
LAUNDRY
Whirlpool
L8178536
Whirlpool Front Loading Washer, Model: GHW9250M,
GHW9400P, And GHW9460P, Serial Range: Prior To CSS05:
Leaking In Bulky Cycle
41
9/05
REFRIGERATION
BRAND & ID#
Whirlpool
R8178528
KitchenAid
R4317390
Whirlpool &
KitchenAid
R8178548
Whirlpool
R8178542
Whirlpool
R8178549
DESCRIPTION
DATE ISSUED
Upright Frost Free Freezer And Sidekick Refrigerator
Defrost Heater Rework #R17324, Model Numbers
Beginning With EV150NXM, EV170NYL, EV171NYM,
EV200NXK, EV201NXM, EL7ATRRK, EL7ATRRM,
EL7JWKLM, And EL7JWKRM That Are Within Serial Number
Codes EWM34 To EWM52, EWP01 To EWP52 Or EWR01 To
EWR08, The Date Codes Will Be Between 200208 And 200402:
Defrost Heater End Caps May Separate From The Glass Defrost
Tube.
10/05
Non In-Door-Ice Kitchenaid Built-In Refrigerators K And M
Line Models: Ice Falls Out Of The Ice Bucket
11/05
SxS Refrigerators With Dispensers, All Dispenser Model
SxS Refrigerators With Serial Codes SR36 To SS27 And
KitchenAid Built-in Refrigerators With Serial Codes QR31
To QS41: Won’t Dispense Ice, Moisture In Dispenser Area, Ice
Chute Door Broken.
11/05
Upright Frost Free Freezer And Sidekick Refrigerators
Repaired Between September 2002 And September 2005
With Service Defrost Heater Kit 4356923 Or 4390913 Rework
#R17366: Defrost Heater Kit Numbers 4356923 And 4390913
Used As Service Defrost Heater Replacements, Have End Caps
That May Separate From The Glass Defrost Tube. The Grey End
Caps And Absence Of Aluminum Retainers Identifies These
Heaters To Be Reworked.
12/05
Air Conditioner Models ACU108PP And ACU124PP,
Serial Codes: QFR01 To QFR52: Condenser Fan Blade Hits
The Base Pan
12/05
42
— NOTES —
43
— NOTES —
44
— NOTES —
45
TRAINING EVALUATION
Please use this page as a reminder to provide us with feedback on
today’s meeting.
Complete the online evaluation form, located on the ServiceMatters
website @:
www.ServiceMatters.com
Instructor’s Name:
Today’s Training Date:
46
PRODUCT SPECIFICATIONS
AND
WARRANTY INFORMATION SOURCES
IN THE UNITED STATES:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301
FOR KITCHENAID PRODUCTS: 1-800-422-1230
FOR ROPER PRODUCTS:
1-800-447-6737
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN
AUTHORIZED SERVICER
FOR LITERATURE ORDERS:
PHONE: 1-800-851-4605
FOR TECHNICAL INFORMATION AND SERVICE POINTERS:
www.servicematters.com
IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
1-800-461-5681
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN
AUTHORIZED SERVICER
Whirlpool
CORPORATION
Benton Harbor, Michigan
Printed in the U.S.A.
© 2006 WHIRLPOOL CORPORATION
Part No. 8178564