Samsung RF23HC series User manual

Refrigerator
user manual
This manual is made with 100 % recycled paper.
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Thank you for purchasing this Samsung product.
To receive more complete service or accessory parts,
please register your product at or contact
www.samsung.com/register
1-800-SAMSUNG (726-7864)
Free Standing Appliance
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Contents
SAFETY INFORMATION………………………………………………………………… 2
SETTING UP YOUR FRENCH DOOR REFRIGERATOR…………………………… 11
OPERATING YOUR FRENCH DOOR REFRIGERATOR…………………………… 20
TROUBLESHOOTING…………………………………………………………………… 42
Safety information
SAFETY INFORMATION
CAUTION
Before using your new Samsung French Door
Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features
and functions that your new appliance offers safely
and efficiently.
This appliance is not intended for use by persons
(including children) with reduced physical,
sensory, or mental capabilities, or those who lack
experience and knowledge, unless they have been
given supervision or instruction concerning the use
of the appliance by a person responsible for their
safety.
Because the following instructions cover various
models, the characteristics of your refrigerator may
differ slightly from the refrigerator described in this
manual.
If you have any question, contact us at
1-800-SAMSUNG or find help and information
online at www.samsung.com.
Hazards or unsafe practices that may result in
minor personal injury or property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall
socket.
Make sure the refrigerator is grounded to
prevent electric shock.
Call the contact center for help.
Important safety symbols and
precautions:
WARNING
Hazards or unsafe practices that may result in
severe personal injury or death.
Note.
These warning symbols are here to prevent
injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe
place for future reference.
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WARNING
CRITICAL INSTALLATION
WARNINGS
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• Do not install the refrigerator in a damp
location or place where it may come in
contact with water.
Deteriorated insulation on electrical parts may
cause an electric shock or fire.
Do not place this refrigerator in direct sunlight
or expose it to the heat from stoves, room
heaters, or other appliances.
Do not plug several appliances into the same
multiple power strip.
The refrigerator should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the voltage listed
on the refrigerator’s rating plate.
This provides the best performance and
also prevents overloading of house wiring
circuits, which could cause a fire hazard from
overheated wires.
If the wall socket is loose, do not insert the
power plug.
There is a risk of electric shock of fire.
Do not use a power cord that has cracks or
abrasion damage along its length or at either
end.
Do not bend the power cord excessively or
place heavy objects on it.
Do not twist or tie the power cord.
Do not hook the power cord over a metal
object, place a heavy object on the power
cord, insert the power cord between objects, or
push the power cord into the space behind the
appliance.
When moving the refrigerator, be careful not to
roll over or damage the power cord.
This may result in an electric shock or fire.
Never unplug your refrigerator by pulling on the
power cord.
Always grip the plug firmly and pull straight out
from the outlet.
Damage to the cord may cause a short-circuit,
fire, and/or electric shock.
Do not use aerosols near the refrigerator.
Using aerosols near the refrigerator may cause
an explosion or fire.
Do not install this appliance near a heater or
inflammable material.
• Do not install this appliance in a humid, oily,
or dusty location , or in a location exposed to
direct sunlight or water (rain, etc.).
• Do not install this appliance in a location where
gas may leak.
- This may result in an electric shock or fire.
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• This refrigerator must be properly
located and installed in accordance
with the instructions in this manual
before you use it.
Connect the power plug in the proper position
with the cord hanging down.
If you connect the power plug upside down, the
wire can get cut off and cause a fire or electric
shock.
When moving the refrigerator, be careful not to
roll over or damage the power cord.
This constitutes a fire hazard.
Make sure that the power plug is not crushed
or damaged by the back of the refrigerator.
Keep the packing materials out of reach of
children.
There is a risk of death from suffocation if a
child puts the packing materials on his or her
head.
The appliance must be positioned so that the
plug is accessible after installation.
Failing to do so may result in an electric shock
or fire due to electric leakage.
You need to remove all the protective plastic
film before you initially plug the product in.
Children should be supervised to ensure that
they do not play with the fastener.
There is a risk of death from suffocation if a
child swallows the fastener.
Pay special attention to children because it can
be dangerous.
Keep the fastener out of reach of children.
• The refrigerator must be safely
grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or
repair any part of the appliance.
Power leakages can cause severe electric
shock.
• Never use gas pipes, telephone lines, or other
potential lightning attractors as an electrical
ground.
- Improper use of the grounding plug can result
in a risk of electric shock.
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If it is necessary to use an extension cord, use
only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will
accept the plug on the appliance.
The marked rating of the extension cord should
be AC 115-120 V, 10 A, or more.
If a grounding adapter is used, make sure the
receptacle box is fully grounded.
• Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, damaged
power cord, or loose wall socket.
- This may result in an electric shock or fire.
• If the power cord is damaged,
have it replaced immediately by the
manufacturer or one of its service
agents.
WARNING
CRITICAL USAGE WARNINGS
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CAUTION
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INSTALLATION CAUTIONS
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• Allow sufficient space around the
refrigerator and install it on a flat
surface.
If your refrigerator is not level, the internal
cooling system may not work correctly.
Keep the ventilation space in the appliance
enclosure or mounting structure clear of
obstructions.
Allow the appliance to stand for 2 hours after
installation.
We strongly recommend you have a qualified
technician or service company install the
refrigerator.
Failing to do so may result in an electric shock,
fire, explosion, problems with the product, or
injury.
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• Do not insert the power plug into a wall
socket with wet hands.
Do not store articles on the top of the
appliance.
When you open or close the door, the articles
may fall and cause personal injury and/or
material damage.
Do not insert hands, feet or metal objects (such
as knives, etc.) into the bottom or the back of
the refrigerator.
This may result in an electric shock or injury.
Any sharp edges may cause a personal injury
Do not put a container filled with water on the
refrigerator.
If spilled, there is a risk of fire or electric shock.
Children should be supervised to ensure that
they do not play with the appliance.
Keep fingers out of “pinch point” areas.
Clearances between the doors and cabinet are
necessarily small. Be careful when you open
the doors if children are in the area.
Do not let children hang on the door.
A serious injury may occur.
Do not let children go inside the refrigerator.
They could become trapped.
Do not insert your hands into the bottom area
under the appliance.
Any sharp edges may cause personal injury.
Do not let children step on a drawer cover.
The drawer may break and cause them to slip.
Do not overfill the refrigerator with food.
When you open the door, an item may fall out
and cause personal injury or material damage.
Do not touch the inside walls of the freezer or
products stored in the freezer with wet hands.
This may cause frostbite.
Never put fingers or other objects into the water
dispenser hole, ice chute, or ice maker bucket.
It may cause personal injury or material
damage.
Do not use or place any substances sensitive
to temperature such as inflammable sprays,
inflammable objects, dry ice, medicine, or
chemicals near or inside the refrigerator.
Do not keep volatile or inflammable objects
or substances (benzene, thinner, propane
gas, alcohol, ether, LP gas, and other such
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products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Do not store pharmaceutical products, scientific
materials, or temperature sensitive products in
the refrigerator.
- Products that require strict temperature
controls must not be stored in the refrigerator.
• Do not place or use an electrical appliance
inside the refrigerator, unless it is of a type
recommended by the manufacturer.
• Do not stand on top of the appliance or place
objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal
objects, etc.) on the appliance.
This may result in an electric shock, fire,
problems with the product, or injury.
Do not put a container filled with water on the
appliance.
- If spilled, there is a risk of fire or electric shock.
• Do not use mechanical devices or any other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Do not spray volatile material such as
insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also
result in an electric shock, fire, or problems with
the product.
• Never stare directly at the UV LED lamp for long
periods of time.
- This may result in eye strain due to the
ultraviolet rays.
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Be careful when you open the doors if children
are in the area.
Do not let children hang on the door.
A serious injury may occur.
Do not let children go inside the refrigerator.
They could become trapped.
Bottles should be stored tightly together so that
they do not fall out.
This product is intended only for the storage of
food in a domestic environment.
If a gas leak is detected, avoid any naked
flames or potential sources of ignition, and air
the room in which the appliance is standing for
several minutes.
Do not touch the appliance or power cord.
Do not use a ventilating fan.
A spark may result in an explosion or fire.
Use only the LED Lamps provided by the
manufacturer or its service agents.
• If the refrigerator emits a burning smell
or smoke, unplug the refrigerator
immediately and contact your
Samsung Electronics service center.
If you experience difficulty changing a non-LED
light, contact a Samsung service center.
If the product is equipped with LED Lamps, do
not disassemble the Lamp Covers and LED
Lamps yourself.
Please contact your service agents.
If dust or water enters the refrigerator, unplug
the refrigerator and contact your Samsung
Electronics service center.
There is a risk of fire.
• Do not attempt to repair, disassemble,
or modify the appliance yourself.
Do not use any fuse (such as cooper, steel wire,
etc.) other than a standard fuse.
If your appliance needs to be repaired or
reinstalled, contact your nearest service center.
Failing to do so may result in an electric shock,
fire, problems with the product, or injury.
If the interior or exterior LED lamp has gone
out, please contact your nearest service center.
• Children should be supervised to
ensure that they do not play with the
appliance.
- Keep fingers out of “pinch point” areas. :
Clearances between the doors and cabinet are
necessarily small.
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CAUTION
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USAGE CAUTIONS
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• Do not re-freeze frozen foods that have
thawed completely.
Do not place carbonated or fizzy drinks
in the freezer compartment.
Do not put bottles or glass containers
in the freezer.
When the contents freeze, the glass may break
and cause personal injury.
Use only the ice maker provided with the
refrigerator.
Have the refrigerator’s water supply installed by
a suitably qualified person and connected only
to a potable water supply.
To operate the ice maker properly, water
pressure of 20 ~ 125 psi (138 ~ 862 kPa) is
required.
If you will be away from home for a long period
of time (on vacation, for example) and won’t
be using the water or ice dispensers, close the
water valve.
Otherwise, water leakage may occur.
If you won’t be using the refrigerator for a very
long period of time, (3 weeks or more) empty
the refrigerator, unplug it, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.
• Service Warranty and Modification.
• Any changes or modifications
performed by a 3rd party on this
finished appliance are not covered
under Samsung warranty service, nor is
Samsung responsible for safety issues
that result from 3rd party modifications.
Do not block the air vents inside the refrigerator.
If the air vents are blocked, especially with a
plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water
filter may break and cause water leakage.
If the refrigerator is disconnected from the
power supply, you should wait for at least five
minutes before plugging it back in.
If you have a long vacation planned or do not
intend to use the refrigerator for a long period of
time, (3 weeks or more) empty the refrigerator,
pull out the power plug, close the water valve,
wipe excess moisture from the inside walls,
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and leave the doors open to prevent odors and
mold.
Letting the refrigerator run long periods of time
without using it can cause the insulation to
deteriorate and may cause a fire.
To get the best performance from the product:
Do not place food too close to the vents at the
rear of the appliance as it can obstruct free air
circulation in the refrigerator compartment.
Wrap food up properly or place it in airtight
containers before putting it into the refrigerator.
Do not place glasses, bottles, or carbonated
beverages in the freezer.
These items may freeze and break.
Broken glasses, bottles, and beverage
containers can cause injury.
Please observe maximum storage times and
expiration dates of frozen goods.
There is no need to disconnect the refrigerator
from the power supply if you will be away for
less than three weeks.
However, if you will be away for more than
three weeks, remove all the food, unplug the
refrigerator, close the water valve, wipe excess
moisture from the inside walls, and leave the
doors open to prevent odors and mold.
Fill the water tank and ice cube trays with
potable water only (tap water, mineral water, or
purified water).
Do not fill the tank with tea or a Sports drink.
This may damage the refrigerator.
Do not strike or apply excessive force to any
glass surface.
Broken glass may result in a personal injury
and/or property damage.
• If the product is flooded, make sure to
contact your nearest service center.
- There is a risk of electric shock or fire.
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CAUTION
WARNING
CLEANING CAUTIONS
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CRITICAL DISPOSAL WARNINGS
• Do not spray water directly on the
inside or outside the refrigerator.
There is a risk of fire or electric shock.
Do not use a hair dryer to dry the inside of the
refrigerator.
Do not place a lighted candle in the refrigerator
to remove bad odors.
This may result in an electric shock or fire.
• Use a clean, dry cloth to remove any
foreign matter or dust from the power
plug blades.
Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of fire or electric
shock.
• Before cleaning or performing
maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock
or fire.
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WARNING
• This product contains chemicals known to
the State of California to cause cancer and
reproductive toxicity.
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• DANGER : Risk of child entrapment.
Before you throw away your old
refrigerator or freezer:
Take off the doors and door latch.
Leave the shelves in place so that children
cannot easily climb inside.
Children trapped inside a refrigerator can hurt
themselves or suffocate to death.
Please dispose of the packaging material from
this product in an environmentally friendly
manner.
Ensure that none of the pipes on the back of
the appliance are damaged prior to disposal.
R-600a or R-134a is used as a refrigerant.
Check the compressor label on the rear of
the appliance or the rating label inside the
fridge to see which refrigerant is used for your
refrigerator.
If this product contains flammable gas
(Refrigerant R-600a), contact your local
authority in regard to safe disposal of this
product.
When disposing of this refrigerator, remove the
door/door seals and door latch so that small
children or animals cannot become trapped
inside.
Children should be supervised to ensure that
they do not play with the appliance.
If trapped inside, the child may get hurt or
suffocate to death.
Cyclopentane is used in the insulation. The
gases in the insulation material require a special
disposal procedure. Please contact your local
authorities in regard to the environmentally safe
disposal of this product.
Keep all packaging materials well out of the
reach of children, as packaging materials can
be dangerous to children.
If a child places a bag over his or her head, the
child could suffocate.
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ADDITIONAL TIPS FOR
PROPER USAGE
Saving Energy Tips
• In the event of a power failure, call the local
office of your Electricity Company and ask how
long it is going to last.
- Most power failures that are corrected in an
hour or two will not affect your refrigerator
temperatures. However, you should minimize
the number of door openings while the power
is off.
- Should the power failure last more than 24
hours, remove and discard all frozen food.
• If a key is provided with refrigerator, the keys
should be kept out of the reach of children and
not be kept in the vicinity of the appliance.
• The appliance might not operate consistently
(frozen contents can thaw or temperatures
can become too warm in the frozen food
compartment) when sited for an extended
period of time in a location where ambient
air temperatures are constantly below the
temperatures for which the appliance is
designed.
• Do not store food which goes bad easily at low
temperature, such as bananas and melons.
• Your appliance is frost free, which means there
is no need to manually defrost your appliance.
This will be carried out automatically.
• Temperature rise during defrosting complies
with ISO requirements.
But If you want to prevent an undue rise in the
temperature of frozen food while the appliance
defrosts, wrap the frozen food in several layers
of newspaper.
• Any increase in the temperature of frozen food
during defrosting can shorten its storage life.
• Do not re-freeze frozen foods that have thawed
completely.
- Install the appliance in a cool, dry room with
adequate ventilation.
Ensure that it is not exposed to direct sunlight
and never put it near a direct source of heat (a
radiator, for example).
- Never block any vents or grilles on the
appliance.
- Allow warm food to cool down before placing it
in the appliance.
- Put frozen food in the refrigerator to thaw.
You can then use the low temperatures of the
frozen products to cool food in the refrigerator.
- Do not keep the door of the appliance open for
too long when putting food in or taking food
out.
The shorter the time the door is open, the less
frost build-up you’ll have in the freezer.
- Provide sufficient clearance to the right, left,
back, and top for air circulation when installing
the refrigerator. This will help reduce power
consumption and keep your energy bills lower.
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1. Regulatory Notice
1.1 FCC Notice
CAUTION
FCC CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LSWL-B70F
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause undesired
operation.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the
radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction
with any other antenna or transmitter except in accordance with FCC multi-transmitter product
procedures.
SAVE THESE INSTRUCTIONS
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1. Regulatory Notice
1.2 IC Notice
Contains Transmitter Module IC: 649E - SWLB70F
The term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions : (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and it’s antennas must not be co-located or operated
in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter
product procedures.
SAVE THESE INSTRUCTIONS
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Setting up your French Door
Refrigerator
Congratulations on your purchase of this Samsung
French Door Refrigerator.
We hope you enjoy the state-of-art features and
efficiencies that this new appliance offers.
Important: Make sure that you can easily move
your refrigerator to its final location by measuring
doorways (both width and height), thresholds,
ceilings, stairways, etc.
The following chart details the exact height and
depth of this Samsung French Door Refrigerator.
Model
RF23HC**
Depth “A”
28 1/2” (726 mm)
Width “B”
35 6/8” (908 mm)
Height “C”
68 7/8” (1749 mm)
Overall Height “D”
70” (1777 mm)
Depth “E”
31” (788 mm)
Selecting the best location for the
refrigerator
Choose:
• A location with easy access to a water supply.
• A location without direct exposure to sunlight.
• A location with a level floor.
• A location with enough space for the
refrigerator doors to open easily.
• A location that provides sufficient space to the
right, left, back, and top for air circulation.
• A location that allows you to move the
refrigerator easily if it needs maintenance or
service.
01setting up
GETTING READY TO INSTALL
THE REFRIGERATOR
B
A
2 inches
2 inches
C
E
D
3 ¾ inches
If the refrigerator does not have enough space, the
internal cooling system may not work properly.
If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.
When you install the refrigerator next to a fixed
wall, you need a minimum clearance of 3 ¾”
(95 mm) between the refrigerator and wall to allow
the door to swing open.
• A
llow clearance to the right, left, back
and top when installing.
This will help reduce power consumption
and keep your energy bills lower.
• Do not install the refrigerator where the
temperature will go below 50 ºF (10 ºC).
• Do not locate the refrigerator where it may
become wet.
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Door Clearance
43 7/8” (1116 mm)
61 2/3” (1568 mm)
CAUTION
When moving your refrigerator
To prevent floor damage, be sure the front
adjusting legs are in the up position (above the
floor).
Refer to ‘Leveling the Refrigerator’ on page 16.
Flat-blade screw
driver (-)
ACCESSORIES AND REQUIRED
TOOLS
The following accessories are included with your
refrigerator:
Hex wrench
Control Lever
Fastener
Required Tools (Not provided)
Flooring
For proper installation, you must place this
refrigerator on a level, hard surface that is the
same height as the rest of the floor.
This surface should be strong enough to support a
fully loaded refrigerator.
To protect the finish of the flooring, cut a large
section of the cardboard carton and place it under
the refrigerator where you are working.
When moving the refrigerator, you need to pull and
push it straight forwards or back.
Do not wiggle it from side to side.
You need the following tools to complete the
installation of your refrigerator:
Philips
screwdriver (+)
Flat-blade screw
driver (-)
Pliers
Allen wrench
(3/16”) (5 mm)
Socket wrench
(13/32”) (10 mm)
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REMOVING THE REFRIGERATOR
DOORS
Disconnect power to the refrigerator before
removing the door or drawer.
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(1)
2. Disconnect two connectors ( 2 ) on the left side
door. To remove the water coupler from the
hinge, twist and pull it from the hinge.
Remove the water line ( 3 ) while pressing the
marked part ( 4 ) of the water line coupler.
WARNING
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1. Remove 3 screws holding down the TOP
TABLE ( 1 ) and separate the connected wires.
• Be careful not to drop, damage or
scratch the door / drawer while removing
them.
Be careful not to injure yourself while removing
the doors / drawer.
Reattach the door/drawer properly to avoid:
Moisture from air leakage.
Uneven door alignment.
Wasting energy due to improper door seal.
01setting up
For some installations, you need to remove the
fridge and freezer drawers so you can move the
refrigerator to its final location.
Do not remove the doors/drawer if you don’t need
to. If you do not need to remove the refrigerator
doors, go to ‘Leveling the Refrigerator’ on page
16.
If you need to remove the doors. continue below.
Before removing the door/drawer, make sure you
read the following items:
With the door opened
(2)
Red Clip
(1/4")
(3)
(4)
CAUTION
WARNING
If a red clip is on the coupler, you must remove it
before removing the tube.
Disassembling the refrigerator doors
Be careful not to drop and scratch the doors while
removing them.
3. Pull and remove the hinge lever ( 5 ). Remove
the ground screw ( 6 ) attached to the upper
left door hinges with a philips screwdriver (+).
Remove the upper left and right door hinges
( 7 ).
(5)
(6)
(7)
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RE-ATTACHING THE
REFRIGERATOR DOORS
4. Lift the door straight up to remove.
To reattach the fridge doors after you have moved
the fridge to its final location, assemble the parts in
reverse order.
5. Remove the screw ( 8 ) attached to the
lower left and right door hinges with a philips
screwdriver (+).
Remove the 2 hex head bolts ( 9 ) attached to
the lower left and right door hinges with an allen
wrench (3/16”).
Remove the lower left and right door hinges
( 10 ).
1. The Water Line must be fully inserted into the
center of the transparent coupler (Type A) or the
Guide Lines (Type B) to prevent water leakage
from the dispenser.
2. Insert the clip in the install pack, and then
confirm that it holds the line firmly.
Type A
Dispenser
Center of Transparent
coupler
(10)
(8)
Type B
clip A (1/4”)
(6.35 mm)
(9)
The Guide Lines
clip A (1/4”)
(6.35 mm)
Allen wrench
DISASSEMBLE THE FREEZER
DRAWER
1. Take out the upper drawer by lifting it up.
2. Remove the freeze room guard ( 1 ) by lifting
the guard up.
(1)
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3. Take out the lower basket ( 2 ) by lifting the
basket up from the rail system.
CAUTION
Putting too much food into the freezer drawers can
prevent the freezer from closing completely and
can cause frost build-up.
(2)
01setting up
4. Press the fixing hook of the rail system.
5. Holding the top of the Freezer Drawer, pull it
out all the way, and then remove it from the rail
system.
RE-ASSEMBLE THE FREEZER
DRAWER
To reattach the drawer after you have moved the
fridge to its fi nal location, assemble the parts in
reverse order.
CAUTION
Be careful not to scratch or dent the sliding rail by
letting it strike the floor.
CAUTION
Make sure that you mount the freezer basket in the
right position when removing / installing the freezer
door. Failing to do so may result in the door not
opening or closing properly.
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LEVELING THE REFRIGERATOR
Make sure the refrigerator is level so that you can
make final adjustments.
Use a level to test if the refrigerator is level both
side to side and back to front.
If the refrigerator is not level, you will not be able
to get the doors perfectly even, which may cause
moisture condensation and increased energy bills.
Below is an example of how to level the refrigerator
if the left side of the refrigerator is lower than the
right side.
MAKING MINOR ADJUSTMENTS
BETWEEN DOORS
Remember, a leveled refrigerator is necessary for
getting the doors perfectly even.
If you need help, review the previous section on
leveling the refrigerator.
How to adjust the level
1. Open the freezer drawer and remove the lower
basket.
2. Insert a flat-blade screwdriver (-) into a notch on
the left control lever, and then turn it counterclockwise to level the refrigerator.
(You turn the lever clockwise to lower the
refrigerator and counterclockwise to raise it.)
Fixed part
Adjustment part
The left door is fixed.
To make minor adjustments between
doors, adjust only the right door.
1. Pull out the freezer drawer ( 1 ) to reveal the
lower hinge ( 2 ).
flat-blade
screwdriver (-)
2. Insert the supplied allen wrench (5/32” (4 mm))
( 3 ) into the shaft ( 4 ) of the lower hinge.
Control Lever
3. Adjust the height by turning the hex wrench
( 3 ) clockwise ( DOWN ) or counter clockwise
( UP ).
CAUTION
(2)
Both control levers must be touching the floor to
avoid possible personal injury or property damage
because of tipping.
(3)
(3)
(4)
(1)
If the right side is lower, perform the same
procedure, but with the right control lever.
It is difficult to remove the cover leg
front from the refrigerator, so we do not
recommend making small adjustments
with the control lever.
Instead, refer to the next page for the best
way to make minor adjustments to the
doors.
When you turn the hex wrench counterclockwise ( ), the door will move up.
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4. After adjusting the doors, insert the supplied
fastener ( 6 ) using a pliers ( 5 ) in the gap
between the hinge-grommet ( 7 ) and the lower
hinge ( 8 ).
The number of fasteners you’ll need to insert
depends on the gap.
Water line installation kits are available at
extra cost from your dealer.
We recommend using a water line
installation kit that contains copper tubing
and a ¼” compression nut.
Connecting to the water supply line
2 fastener are enclosed with the
refrigerator.
The thickness of each fastener is 0.04”.
2. Locate the nearest cold water drinking line and
install the pipe clamp and shut off valve.
01setting up
1. First, shut off the main water
supply.
WARNING
Cold water line
• Children should be supervised to ensure that
they do not play with the fastener.
-- There is a risk of death from suffocation if a
child swallows the fastener.
Pay special attention to children because it can
be dangerous.
Keep the fastener out of reach of children.
Pipe clamp
Shut off valve
3. Connect the water line installation kit to the
shut off valve.
INSTALLING THE WATER
DISPENSER LINE
Cold water line
A water dispenser with a filter is one of the helpful
features on your new refrigerator.
To help promote better health, the water filter
removes unwanted particles from your water.
However, it does not sterilize the water or destroy
microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker.
For the ice maker to operate properly, water
pressure of 20 ~ 125 psi (138 ~ 862 kPa) is
required.
If the refrigerator is installed in an area with low
water pressure (below 20 psi), you can install a
booster pump to compensate for the low pressure.
After you have connected the water line, make
sure the water storage tank inside the refrigerator
is properly filled.
To do this, press the water dispenser lever until the
water runs from the water outlet.
Water line installation kit
Pipe clamp
Shut off valve
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Connecting the water supply line to the
refrigerator
There are several items that you need to purchase
to complete this connection.
You may find these items sold as a kit at your local
hardware store.
Use Copper Tubing
Use Plastic Tubing
• ¼” copper tubing
• ¼” compression nut
(1pc)
• Ferrule (2pc)
• ¼” plastic tubing
→ Molded end (Bulb)
• ¼” compression nut
(1pc)
Plastic Tubing
(Assembled)
Compression
Fitting (Assembled)
Molded end
(Bulb)
Ferrule
(Not supplied)
Do not use without the molded end (Bulb) of the
plastic tubing ( B ).
2. Tighten the compression nut ( B ) onto the
compression fitting.
Do not over-tighten the compression nut ( B ) .
3. Turn the water on and check for any leakage.
If you find water drops or leakage in the
connection areas, turn off the main water
supply. Check the connections and, if
necessary, tighten.
4. Flush 1 gallon of water through the filter before
drinking or using the water from the refrigerator.
(Flush approximately 6 minutes.)
To flush, press a large glass or cup against the
water dispenser lever.
Fill the glass, empty it into the kitchen sink after
it is filled, and then repeat.
Refrigerator
Compression Nut
(1/4”) (Assembled)
CAUTION
5. After you turn on the refrigerator, let the ice
maker make ice for 1 to 2 days.
Over that period of time, throw out the first 1 or
2 buckets of ice the freezer makes to ensure all
impurities have been removed from the water
line.
Compression
nut (B) (1/4”)
(Not supplied)
Copper tubing
(Not supplied)
or
Only connect the water line to a drinkable
water source.
If you have to repair or disassemble the
water line, cut off 1/4“ of the plastic tubing
to make sure you get a snug, leak-free
connection.
Plastic tubing (B)
(Not supplied)
Household water supply line
1. Connect the household water line to the
assembled compression fitting.
-- If you are using copper tubing, slip the
compression nut ( B ) (not supplied) and
ferrule (not supplied) on the copper tubing (not
supplied) as shown.
-- If you are using plastic tubing ( B ), insert the
molded end (Bulb) of the plastic tubing ( B ) into
the compression fitting.
You can test the water line quickly using a
paper cup. Under normal conditions, the
water dispenser can fill a 5.75 oz. (170 cc)
cup in about 10 seconds.
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COMPLETING THE SET UP
Now that you have your new refrigerator installed
in place, you are ready to set up and enjoy the
features and functions of the appliance.
By completing the following steps, your refrigerator
should be fully operational.
01setting up
1. Make sure your refrigerator is in an appropriate
location with reasonable clearance between it
and the wall. Refer to installation instructions in
this manual.
2. Once the refrigerator is plugged in, make sure
the interior light comes on when you open the
doors.
3. Set the Temperature control to the coldest
temperature and wait for an hour.
The freezer will get slightly chilled and the motor
will run smoothly.
Reset the refrigerator and freezer to the
temperatures you want.
4. After you plug the refrigerator in, it will
take a few hours to reach the appropriate
temperature.
You can store food and drinks in the refrigerator
after the temperature is sufficiently cool.
If condensation or water drops appear
on both sides of the fridge door’s central
part, turn the Energy Saver mode off after
removing the condensation.
(See the explanation of the Energy Saver
button in “Using the Control Panel” on
page 21.)
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Operating your French Door
Refrigerator
USING THE CONTROL PANEL
(1)
Freezer
/ Power
Freeze
(3sec)
RF23HCEDB*
(1)
(4)
(2)
(5)
(3)
(6)
(8)
(9)
RF23HCEDT*
(1)
(4)
(2)
(5)
(3)
(6)
(8)
1. To set the Freezer temperature, touch
the Freezer button.
You can set the temperature between
5 °F (-15 °C) and -8 °F (-23 °C).
(10)
(7)
(7)
The Freezer button serves two purposes:
-- To set the Freezer to your desired
temperature.
-- To turn the Power Freeze function on
and off.
(10) (11)
(9)
2. Power Freeze function
Touch and hold this button for 3 seconds
to decrease the time needed to freeze
products in the Freezer.
It can be helpful if you need to quickly
freeze easily spoiled items or if the
temperature in the freezer has warmed
dramatically.
(For example, if the door was left open.)
When you use this function, the energy
consumption of the refrigerator will
increase.
Remember to turn it off when you don’t
need it and return the freezer to your
original temperature setting.
If you need to freeze a large amount of
food, activate the Power Freeze function at
least 24 hours before you put the food into
the freezer.
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(2)
Alarm
/ Filter
Reset
(3sec)
The Alarm button serves two purposes:
-- To turn the door open alarm on and off
-- To reset the water filter life indicator.
2. Water Filter Life Indicator Function
After you replace the water filter, touch and
hold this button for 3 seconds to reset the
water filter life indicator.
When you reset the water filter life indicator,
the Filter icon on the panel turns Off.
The Filter icon will turn red to let you know
it is time to change the water filter after six
months (about 300 gallons).
Some areas have large amounts of lime in
their water, which causes the water filter to
clog more quickly.
If this is the case in your area, you will have
to change the filter more frequently than
every six months.
(3)
Energy
Saver /
Override
(3sec)
The Fridge button serves two purposes:
-- To set the Fridge to your desired
temperature.
-- To turn the Power Cool function on
and off.
1. To set the Fridge temperature, press
the Fridge button.
You can set the temperature between
44 °F (7 °C) and 34 °F (1 °C).
2. Power Cool function
Touch and hold this button for 3 seconds
to decrease the time needed to cool
products in the Refrigerator.
It can be helpful if you need to quickly cool
easily spoiled items or if the temperature in
the fridge has warmed dramatically.
(for example, if the door was left open)
(5)
Lighting
/ °C↔°F
(3sec)
The Energy Saver/Override (3sec) button
serves two purposes:
-- To turn the Energy Saver function on
and off.
-- To turn the Override function on and off.
02operating
1. Door Alarm Function
If the door alarm is set to On, an alarm
beeps if any refrigerator door is left open
for more than three minutes.
The beeping stops when you close the
door.
The door alarm function is pre-set to On in
the factory.
You can turn it off by pressing and then
releasing the Alarm button.
You can turn it back on in the same
fashion.
The icon lights up when the function is on.
When the Door Alarm function is on and
the alarm sound is triggered, the Door
Alarm Icon will blink while the alarm
sounds.
(4)
Fridge /
Power
Cool
(3sec)
The Lighting button serves two purposes:
-- To turn the dispenser light on and off
-- To switch the temperature units
between ºC and ºF.
1. Light Function
Touching the Lighting button turns on the
Dispenser LED lamp in continuous mode
so that it stays on continuously.
The button also lights up.
If you want the Dispenser lamp to come on
only when some one uses the dispenser,
press the Lighting button to turn the
continuous mode off.
2. To switch the temperature units
between ºC and ºF.
Touch and hold this button for 3 seconds
to select the temperature display you want.
Each time you press and hold the button,
the ºC and ºF temperature modes alternate
and the ºC or ºF icon lights up, indicating
your selection.
1. Energy Saver function
Touching this button turns Energy Saver
mode on and off.
When you turn Energy Saver on, the
Energy Saver icon lights.
Turn Energy Saver off and the icon goes
off.
The Energy Saver function automatically
turns on when power is supplied to the
refrigerator.
If condensation or water drops appear on
the doors, turn the Energy Saver mode off.
2. Override function
The Override function activates/deactivates
Smart Grid (page 25). Press the Energy
Saver/Override button for 3 seconds to
set/clear the Override function.
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( 6 ), ( 11 ) If you don’t want to make more ice, touch
Ice Maker the Ice Maker Off button.
The icon will light up and the Ice-Maker
Off
stops making ice.
(Fridge)
(Freezer)
(7)
Water
We recommend you to stop ice making
if the following occur:
-- There is enough ice in the ice bucket.
-- You want to save water and energy.
-- Water is not being supplied to the
refrigerator.
If the ice maker function is ON, and the
water Line is not connected, there will be
a water valve noise from the back of the
unit. Press the Ice Maker Off (Control Lock
(3sec)) button for less than 3 seconds until
the Ice Off Indicator ( ) illuminates.
(Cubed)
Touch this button to select your desired
ice type.
Cubed and crushed ice modes alternate
when you press the button.
This mode can not be used with the Water
mode simultaneously.
(Crushed)
( 10 )
Ice Maker
Off /
Control
Lock
(3sec)
The Ice Maker Off button serves two
purposes:
-- To turn the Ice maker on and off
-- To turn the Control Lock Function on
and off.
1. Ice Off Function
If you don’t want to make more ice, press
the Ice Maker Off button.
Touch this button to dispense water.
This mode can not be used with the Ice
Type mode simultaneously.
Water mode shuts off when you touch the
Cubed / Crushed Ice button.
To save electricity, the Panel Display turns off
automatically under the following conditions:
When no button has been pressed, when no
doors are open, or when no Dispenser Lever
has been pushed.
However, the icon indicating your cubed or
crushed ice selection, will stay on.
When you press a button, open a door, or push
a Dispenser Lever, the Panel Display will turn
on again.
Except for the Water, and Cubed / Crushed
Ice buttons, all function buttons will become
operational after you remove your finger from
the button you are currently pressing.
(8)
Filter
(9)
Ice Type
2. Control Lock Function
Touch and hold this button for 3 seconds
to lock the display and the dispenser
buttons so the buttons can not be used.
When Control Lock is on, the refrigerator
does not dispense ice or water, even if the
Dispenser Lever is pressed.
The Control Lock icon lights up to indicate
you’ve activated the Control Lock function.
Press 3 seconds to unlock.
Cooling
Off Mode
Water filter usage
This icon lights up when you need
to change the filter, usually after the
refrigerator has dispensed about 300
gallons of water (after about 6 months).
After you install the new water filter, reset
the filter indicator by touching and holding
the Hold 3sec for Filter Reset button for 3
seconds.
-- If water is not dispensing or dispensing
slowly, you need to replace the water
filter because the water filter is clogged.
-- Some areas have large amounts of lime
in their water, which causes the water
filter to clog more quickly.
-- North American (US and Canadian)
Models Only:
Cooling Off mode (also called Shop mode),
is designed for use by retailers when they
are displaying refrigerators on the shop
floor.
In Cooling Off mode, the refrigerator’s
fan motor and lights work normally, but
the compressors do not run, and the
refrigerator and freezer do not get cold.
To start Cooling Off mode, touch and hold
the Alarm button and the Freezer button
for 5 seconds during normal operation.
The refrigerator chime sounds and the
temperature display flashes OFF.
To cancel Cooling Off mode, touch and
hold the Alarm and the Freezer buttons
again for 5 seconds.
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E-Smart
The E-Smart icon lets you check the status of the
refrigerator’s AP connection (network connection).
• When connected to an AP: The E-Smart icon
is on.
• When not connected to an AP: The E-Smart
icon is off.
E-SMART Refrigerator Features
How to get the most out of your E-Smart
refrigerator.
02operating
4. Launch the app. The network configuration
screen appears.
5. Configure the AP information (SSID, Password,
etc.) on the app screen.
6. Configure the network settings according to the
instructions in the app.
7. On the refrigerator, press and hold the Fridge
and Energy Saver buttons at the same time
for 3 seconds. The refrigerator enters the AP
mode.
Getting Connected
To use the Smart Grid (Demand Response) and
E-Smart function on your Refrigerator, you need
the following devices and apps:
• Devices: 1) Wireless Router, 2) Samsung
E-Smart Refrigerator, 3) Smartphone
(Recommended: Galaxy S4,Galaxy Note3/
Android OS Jelly bean).
• Applications: 1) “Samsung E-Smart App” from
the Google Play Store or Samsung Apps.
In addition, you need to:
-- Connect the Refrigerator and the Smartphone
to the same Wi-Fi network in your home.
-- Install and run Samsung E-Smart App on your
Smartphone (to use the Samsung E-Smart
function).
In addition, to use the Smart Grid (Demand
Response) function, you must Register for the
service with your electric company.
The company must have an EMS (Energy
Management System) that supports SEP (Smart
Energy profile).
Downloading the E-Smart App and
Connecting the Refrigerator to your
Network
1. On your Smartphone, connect to the app store
(e.g. Google Play, etc.).
2. Search for the app using “Samsung E-Smart
Ref.” as the keyword.
3. Download the app and install it on your phone.
8. If you have completed the network settings
properly, the app shows the home screen.
• Please confirm your the Internet devices (AP,
Smartphone) are working properly before
configuring the network settings.
-- This refrigerator supports the IEEE 802.11
a/b/g/n protocols.
Samsung Electronics recommends IEEE
802.11n.
-- To connect the refrigerator to a wireless
network, you have to connect the refrigerator to
an AP (router or modem).
If the AP supports DHCP, you can connect the
refrigerator to the Internet using DHCP or a
fixed IP address.
-- Set the channel of the AP to one not currently
being used.
If the channel set for the AP is being used
by another device nearby, it may result in
interference.
-- Most wireless networks allow you to configure
network security settings.
If your network has a security password, you
must enter the password to connect to the
network.
• The refrigerator supports the following wireless
security modes and encryption types:
-- Security Mode: WEP, WPAPSK, WPA2PSK
-- Encryption Type: WEP, TKIP, AES
(WPA2PSK and AES are recommended.)
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• The app supports indoor control only.
• The Samsung E-Smart Ref. app is optimized
for Samsung Electronics Smartphones (Galaxy
S4 , Galaxy Note 3).
For other Smartphones, some functions may
work differently.
SMART GRID Function
(Demand Response)
When the refrigerator operates in SMART
GRID (Demand Response) mode, the E-Smart
Refrigerator function can control energy usage
or delay the operation of some functions to save
money when energy prices or demand are the
highest,
MAC Address Display Mode
You can deactivate the SMART GRID
(Demand Response) function at any
time. (Using the Override On/Off
function)
This function displays the MAC address of the WiFi module on the refrigerator display.
The refrigerator displays the MAC address of the
Wi-Fi module for 1 minute.
To use the SMART GRID (Demand
Response) function, you need a
separate contract with your electric
Utility company.
1. Press and hold the Freezer and Energy Saver
buttons at the same time for 3 seconds.
Using the SMART GRID (Demand
Response) Function
2. A Buzzer sounds. Four of the twelve Mac
address of the Wi-Fi module are displayed
in turns in the freezer and fridge temperature
displays for 1 minute.
For example, if the Wi-Fi module’s MAC
address is “11-22-33-44-55-66”, the MAC
address is displayed as follows: “11 22” → “33
44” → “55 66” → ---- → “11 22” for 1 minute.
3. After 1 minute, the display returns to the normal
state and the Buzzer sounds again.
If the Mac addresses are not available or
there is no Wi-Fi module, `----’ is displayed
on the freezer and fridge temperature
displays.
This feature monitors energy prices and demand
information from your utility company and sends
notifications to the refrigerator to run high energyconsuming tasks during off-peak times when
electricity costs and demand are lower.
If the refrigerator receives a control signal from
the Utility Company, the refrigerator will display
the DAL(L3) ~ TALR(L4) levels on the refrigerator
display and control the power consumption
according to the level.
[Exception condition] The DAL and TALR control
signals from an Utility Company work as long as
product performance is maintained.
If the refrigerator receives the SMART GRID
(Demand Response) signal (DAL or TALR),
the refrigerator will operate in Delay Appliance
Load (Display:L3) or Temporary Appliance Load
Reduction (Display:L4) mode.
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Override Mode
When you want the refrigerator to ignore the
SMART GRID (Demand Response) signal from
the Utility Company, you can activate OVERRIDE
mode.
When you activate OVERRIDE mode, the
refrigerator ignores the SMART GRID (Demand
Response) signal and is not controlled by the Utility
Company.
Activating and deactivating Override
mode
1. Press and hold the [Energy Saver] button for 3
seconds.
02operating
• Delay Appliance Load (L3): The refrigerator
responds to a DAL signal by providing a
moderate load reduction for the duration of the
delay period.
This function controls functions that consume
a lot of energy such as adjusting the Cooling
system, running the defrost cycle, and making
ice.
-- When the refrigerator operates in DAL (L3)
mode, “L3” is displayed on the refrigerator
display.
-- DAL mode is automatically deactivated after
it lasts for the amount of time stipulated by
the DAL signal (max. 4.5 hours) or when the
Override key is pressed.
• Temporary Appliance Load Reduction (L4):
The refrigerator responds to a TALR signal by
aggressively reducing the load for a short time
period.
This function reduces energy consumption by
stopping the compressor and controlling the
functions that consume a lot of energy such as
the defrost cycle and making ice.)
-- When the refrigerator operates in TALR (L4)
mode, “L4” is displayed on the refrigerator
display.
-- TALR (L4) mode is automatically deactivated
after it lasts for the received duration (max. 15
minutes), or when the Override key is pressed.
The mode is immediately deactivated and the
refrigerator returns to the normal state when
the door is opened or closed, or the dispenser
is used.
2. A buzzer sounds and `Or’ and `on’ is displayed
in the freezer and fridge temperature displays
for 5 seconds.
3. If the refrigerator receives a SMART GRID
(Demand Response) signal from the Utility
Company, `Or’ is displayed in the freezer
temperature display.
4. To deactivate OVERRIDE mode, press and hold
the [Energy Saver] button for 3 seconds.
5. A Buzzer sound is played and ‘Or’ and ‘oF’ is
displayed in the freezer and fridge temperature
displays for 5 seconds.
Alternatively, you can activate or
deactivate OVERRIDE mode using the
app.
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Using the E-SMART Function
The E-SMART function enables you to control and
monitor your E-Smart refrigerator remotely for your
convenience.
• To use the E-SMART refrigerator
functions, you have to install the
corresponding app first.
• The app supports indoor control only.
To change the time setting for the Delay
Defrost Capability
You can change the time setting for the Delay
Defrost Capability on the app.
Provision for Open Access to the
Connected Product Requirements
1. Operational Status, User Settings & Messages
• You can view the freezer and fridge temperature
settings.
• You can receive an alarm when the freezer or
fridge door is open for 3 minutes.
• You can check the DR and Override status.
• You can check the operational condition of the
ice maker in the freezer.
2. Remote Management
• Power Freeze Setting: You can remotely
activate the Power Freeze function.
• Power Cool Setting: You can remotely activate
the Power Cool function.
• Ice On/Off Setting: You can remotely set up the
Ice On/Off Setting function.
You can only control the Ice maker in the Fridge
remotely.
3. Energy Consumption Reporting
• Shows the accumulated power consumption.
Power consumption data is updated every10
minutes.
1. SGIP Open Standards (Smart Energy Profile 2.0
- http://www.csep.org/)
• Energy Consumption Reporting
• Demand Response
2. Samsung OPEN API
• Operational Status, User Settings & Messages
-- ICE Maker Status: GET /external/
icestatus?icegetstatus=opt (relevant to the
energy consumption of the product 1)
-- Door Open Alarm: GET /devices/0/
Door?type=opt (relevant to the energy
consumption of the product 2)
-- DR Status: GET /external/drlc?drgetstatus=opt
• Delay Defrost Capability
-- Set Schedule of the Defrost Delay: POST /
devices/0/defrost/addSchedule
-- Get Schedule of the Defrost Delay : GET /
devices/0/defrost/getSchedule
-- Delete Schedule of the Defrost Delay: POST /
devices/0/defrost/delSchedule
-- Defrost Delay On/OFF: PUT /devices/0/defrost/
delayevent
The energy consumption report may
differ from the power consumption
specifications of the product depending on
the operating environment and the stored
food.
4. Delay Defrost Capability
• The Delay Defrost Capability function saves
energy by delaying the defrost operation to a
time specified by the user.
You can configure the time. and this function
will save energy during the specified period in a
24 hour cycle.
If the time is not set, the function works with the
default time settings.
The default time settings are below:
-- 6 am to 10 am: 1st. November ~ 30th. April
-- 3 pm to 7 pm: 1st. May ~ 31th. October
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CHANGING THE WATER FILTER
(2)
WARNING
(3)
To reduce risk of water damage to your property
DO NOT use generic brands of water filters in your
SAMSUNG Refrigerator.
4. Push the filter, and then turn it clockwise until
it locks.
(Red)
SAMSUNG Refrigerators are designed to work
ONLY WITH SAMSUNG Water Filters.
The Filter light turns red to let you know when it is
time to change your water filter cartridge.
To give you time to get a new filter, the red light
comes on just before the capacity of the current
filter runs out.
Changing the filter on time provides you with the
freshest, cleanest water from your refrigerator.
1. Shut off the water supply. Then, turn the water
filter ( 1 ) about 1/4 turn, counter-clockwise.
• If you have trouble inserting the water
filter because of high water pressure,
shut off the water supply valve.
• The locked symbol should be lined up with the
indicator line.
02operating
USE ONLY SAMSUNG BRAND
WATER FILTERS. SAMSUNG is not
legally responsible for any damage,
including, but not limited to, property
damage caused by water leakage
from the use of a generic water filter.
3. Insert the new filter into the filter case ( 4 ).
(4)
5. Touch and hold the “Alarm / Filter Reset” button
for about 3 seconds to reset the water filter
indicator.
The indicator’s red light will turn off.
2. Pull the water filter ( 1 ) from the case filter ( 2 ).
(2)
(1)
• T
o change the water filter more easily,
shut off the water supply valve.
• Sometimes, it is hard to disassemble the water
filter because impurities in the water cause it to
stick. If you are having difficulties, grip the water
filter firmly and pull it hard.
• When you pull the water filter, a little water
can leak from the opening. This is normal.
To minimize the water leaks, keep the filter
cartridge horizontal when you pull it.
• To prevent overflow, empty the water filter tray
( 3 ) and dry around the filter case ( 2 ).
6. If you turned off the water supply, turn it back
on.
For a replacement water filter, visit your
local home Improvement center or visit
Samsung’s parts distributor on line at:
http://www.samsungparts.com
Be sure the replacement water filter has
the SAMSUNG logo on the box and on the
water filter.
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Removing any residual matter inside the
water supply line after installing the water
filter.
1. Turn ON the water supply if you turned it off
when you installed the water filter.
2. Run water through the dispenser until the water
runs clear (approx. 6 to 7 minutes).
This will clean the water supply system and
remove air from the lines.
3. Additional flushing may be required in some
households.
4. Open the Refrigerator door and make sure
there are no water leaks coming from the water
filter.
Reverse Osmosis Water Supply
IMPORTANT:
The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet
valve of the refrigerator needs to be between 35
and 120 psi. (241 and 827 kPa)
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs to
be a minimum of 40 to 60 psi. (276 to 414 kPa)
If the water pressure to the reverse osmosis
system is less than 40 to 60 psi (276 to 414 kPa):
• Check if the sediment filter in the reverse
osmosis system is blocked.
Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis
system to refill after heavy usage.
• If your refrigerator has a water filter, it may
further reduce the water pressure when used
in conjunction with a reverse osmosis system.
Remove the water filter.
If you have questions about your water pressure,
call a licensed, qualified plumber.
Be sure to flush the dispenser thoroughly,
otherwise water may drip from the
dispenser.
This means that there is still air in the line.
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CONTROLLING THE
TEMPERATURE
Keep in mind that foods such as ice cream may
melt at 4 °F (or -15.5 °C).
The temperature display will move sequentially
from -8 °F to 5 °F (or from -23 °C to -15 °C).
Basic temperature of Freezer and
fridge compartments
Controlling the fridge temperature
RF23HCEDB*
02operating
The basic and recommended temperatures of the
Freezer and Fridge compartments are 0 °F and
37 °F (or -18 °C and 3 °C) respectively.
If the temperature of the Freezer and Fridge
compartments are too high or low, adjust the
temperature manually.
Controlling the Freezer temperature
RF23HCEDB*
RF23HCEDT*
RF23HCEDT*
Recommend Temp (Fridge) : 37 °F (or 3 °C )
The fridge temperature can be set between 34 °F
and 44 °F (or between 1 °C and 7 °C) to suit your
particular needs.
Press the Fridge button repeatedly until the desired
temperature is shown in the temperature display.
The temperature will change by 1 °F (or 1 °C) with
each press. See below.
Recommend Temp (Freezer) : 0 °F (or -18 °C )
The Freezer temperature can be set between -8 °F
and 5 °F (or between -23 °C and -15 °C) to suit
your particular needs.
Press the Freezer button repeatedly until the
desired temperature is shown in the temperature
display.
The temperature will change by 1 °F (or 1 °C) with
each press. See below.
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F
➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞
3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C
➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C
➞ -18 °C.
Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞
44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F
➞ 38 °F ➞37 °F.
Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C
➞ 5 °C ➞ 4 °C ➞ 3 °C.
The temperature control process for the Fridge
works just like the Freezer process.
Press the Fridge button to set your desired
temperature.
After a few seconds, the Fridge will begin adjusting
towards the newly set temperature.
This will be reflected in the digital display.
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• The temperature of the Freezer or Fridge
may rise when you open the doors too
frequently, or if a large amount of warm
or hot food is placed inside.
• A rise in temperature may cause the digital
display to blink.
Once the Freezer and Fridge temperature return
to their normal set temperatures, the blinking
will stop.
• If the blinking continues, you may need to
“reset” the Refrigerator.
Try unplugging the appliance, wait for around
10 minutes and then plug the power cord back
in.
• If there is a communication error between the
Display and Main Controller, the Convertible
Display light may blink.
If the blinking continues for a long period of
time, please contact a Samsung Electronics
Service Center.
Using the ice Dispenser
Place a glass underneath the ice
dispenser and push gently against
the dispenser lever with your glass.
Make sure the glass is in line with
the dispenser to prevent the ice
from bouncing out.
• To select water, press the water button on the
display, and then press the dispenser lever.
• To select Ice, press the ICE type button of
your choice on the display, and then press the
dispenser lever.
• If you have selected cubed ice, when you press
the lever, the dispenser may dispense a small
amount of crushed ice first.
• If ice doesn’t come out, pull out the ice bucket
and press the test button located on the right
side of ice maker.
USING THE COLD WATER
DISPENSER
Check the water level
Push the appropriate ice type button to
select what you want dispensed.
Test button
NO ICE
Select this if you want
to turn ice maker off
• Do not press the test button continuously when
the tray is filled with ice or water. Water may
overflow or ice may jam the bucket.
• When you press the Test button, you will hear
the refrigerator chime (ding-dong). When the
chime sounds, release the Test button.
• The chime sounds automatically again to let
you know the ice maker is working well.
• Replace the ice bucket.
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Ice Making
If you use all the ice at once, you must
repeat Steps 2 and 3 under Ice Making.
However, only wait 8 hours before
dispensing the first 4 to 6 ice cubes.
This will replenish the ice cubes and
ensure maximum ice production.
To fill the ice bucket to maximum capacity after
installation, follow these steps:
CAUTION
• To clean the ice bin/bucket, wash with a mild
detergent, rinse well, and then dry it thoroughly.
Do not use harsh or abrasive cleaners or
solvents.
• When you select Cubed Ice after using the
Crushed Ice mode, a small amount of residual
crushed ice might be produced.
Using the ice off Function
When you select the Ice Off mode, remove all ice
cubes from the bucket.
If you leave the ice cubes in the bucket, the ice
cubes may clump together, making it difficult to
remove them.
To remove the ice bucket safely and avoid injury,
hold the bottom of the bucket with one hand and
the side of the bucket with the other.
Then, lift up on the ice bucket, and pull it straight
out.
To put the ice bucket back in, push it firmly straight
back.
02operating
1. Allow your refrigerator to operate and cool
down for 24 hours (or 1 full day).
-- Waiting 24 hours will allow your ice maker to
cool properly.
2. Dispense 4 to 6 ice cubes into a glass.
3. After 8, and then 16 hours, dispense a full glass
of ice.
If the ice bucket is not pushed firmly into
place, ice in the bucket can melt.
If There is a Power Failure
If a power failure occurs, ice cubes may melt,
and then freeze together when the power comes
back on, preventing the dispenser from working
properly.
To prevent this problem, after a power failure, pull
out the ice bucket and discard the residual ice or
water.
After you dump the ice from the ice bucket, you
should press the dispenser lever once with the
‘Water’ or ‘Ice Type’ function ON.
The ice maker will make new ice faster after you
return the ice bucket to the refrigerator.
If the bucket does not fit, turn the helix 90 degree
(see the last illustration on the right, below) and try
again.
CAUTION
• Use only the ice maker provided with the
refrigerator. The water supply to this refrigerator
must only be installed/connected by a suitably
qualified person.
Connect to a potable water supply only.
• To operate the ice maker properly, water
pressure of 20 ~ 125 psi is required.
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Going on vacation...
Water clouding phenomenon
If you are going on a long vacation or business trip
and won’t use the water or ice dispensers for a
long time:
• Close the water valve. Otherwise, water
leakage may occur.
• Remove all food.
• Unplug the refrigerator.
• Wipe excess moisture from inside and leave
the doors open. Otherwise, odor and mold may
develop.
Ice Maker Do’s and Don’ts
• Do not put your fingers, hands or any other
unsuitable objects in the chute or ice-maker
bucket.
-- It may result in personal injury or material
damage.
• Never put your finger or any other objects in the
dispenser opening.
-- It may cause injury.
• Do not try to disassemble the ice maker.
• Do not wash or spray the ice bucket with water
while it is in the refrigerator.
Remove it to clean it.
All water provided to the refrigerator flows
through the core filter which is an alkaline
water filter.
In the filtering process, the pressure of
the water that has flowed out of the filter
is increased, and the water becomes
saturated with oxygen and nitrogen.
When this water flows out into the air, the
pressure plummets and the oxygen and
nitrogen get supersaturated, which results
in gas bubbles.
The water may temporarily look misty or
cloudy due to these oxygen bubbles.
After a few seconds, the water will look
clear.
Please wait 1 second before removing
the cup after dispensing water to prevent
spills.
Do not pull out the lever dispenser after
dispensing ice or water.
It comes back automatically.
Ice is made in cubes.
When you select “Crushed”, the ice maker
grinds the ice cubes into crushed ice.
CAUTION
When you insert the Ice maker tray, be sure that
the tray is well centered at the entrance.
Otherwise, the tray may get stuck.
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PARTS AND FEATURES
Review the illustration below to become more familiar with the parts and features of your refrigerator.
Light
Refrigerator
Cover Evap (Light)
Dis Door Bins
Fixed Shelf
Cap Chute
Right Door Bins
Vertical Hinged
Section
02operating
FR Ice-Maker
Light
Slide-Shelf
Mid Door Bins
Quick-Space
Glass Shelf
Vegetable &
Fruit Drawers
Cover Veg
Left Door Bins
Cool Select
Pantry PLUS
Water Filter
Light
Auto Pull Out
Drawer
FZ Ice-Maker
Freezer
Freezer Drawer Bin
When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid
scratching the other door.
If the Vertical Hinged Section is reversed, put it back to the right position and close the door.
Moisture may appear at times on the Vertical Hinged Section.
The door handle may become loose over time.
If this happens, tighten the bolts found on the inside of the door.
If you close one door with too much force, the other door may open.
When the door opens, the interlock switch automatically turns off the auger motor in the ice
maker for safety reasons.
When the interior or exterior LED lamp has gone out, please contact Samsung Customer
Support.
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USING THE COOL SELECT
PANTRY™
The Pantry Selection Button
The Cool Select Pantry™ is a full-width drawer
with adjustable temperature control.
This pantry can be used for large party trays, deli
items, pizza, beverages, or miscellaneous items.
There is a temperature control which can adjust
the amount of cold air allowed into the pantry.
The control is located on the right side of the
pantry.
• The Pantry has three modes: The Fresh mode,
Chilled mode, and Deli mode.
Fresh mode is the default.
Press the Temp button repeatedly until the
mode you want is lit.
Once you select a mode, the temperature will
change to match the mode you selected.
• The Pantry temperature may change depending
on the number of items inside and where they
are located, the ambient temperature, and how
often the door is opened.
1. When you select “Deli”, the temperature of the
pantry will be kept around 41 °F (or 5 °C).
This feature helps keep food fresh for a long
time.
2. When you select “Fresh”, the temperature of
the pantry will be kept around 38 °F (or 3 °C).
This feature helps keep food fresh for a longer
time.
3. When you select “Chilled”, the temperature of
the pantry will be kept around 34 °F (or 1 °C).
This feature also helps keep meat or fish fresh
for a longer time.
The table below lists the Pantry modes and
the kinds of foods that can be stored safely for
each mode.
Deli
Fresh
Chilled
• Pineapple
• cucumbers
• steaks
• lemon
• apples
• hard cheeses
• avocado
• oranges
• cold cuts
• potato
• grapes
• bacon
• zucchinis
• hot dogs
• corn
Fruits and vegetables may be damaged if
you set the Pantry to the Chilled mode.
Do not store lettuce or other leafy produce
in this pantry.
CAUTION
Do not store glass bottles in the Cool Select
Pantry.
If they freeze, they can break and cause personal
injury.
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REMOVING THE REFRIGERATOR
ACCESSORIES
02operating
1. Door Bins
• Door Bins ( 1 )
-- To remove : Simply lift the bin up and pull
straight out.
-- To relocate : Slide it in above the desired
location and push down until it stops.
• Door Bins ( 2 )
-- To remove : PULL the door bin, frontally. take
right side of the door bin out by lifting it at an
angle along the guide, and then take the left
side out by pulling it from the door.
-- To relocate : slide it into the original location
and push down until it sticks.
2. Tempered Glass shelves
-- To remove : Hold the right shelf and remove
the fixer from the left shelf.
Tilt up the front of the shelf in the direction
shown ( 1 ) and lift it up vertically ( 2 ). Pull the
shelf out.
-- To relocate : Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired
height. Then lower the front of the shelf so that
the hooks can drop into the slots.
Join the fixer between the left and right shelves.
( 1 )
(1)
(2)
( 2 )
CAUTION
Injury may occur if the door bins are not
firmly assembled.
Do not allow children to play with the bins.
Sharp corners of the bins may cause
injury.
CAUTION
The Tempered Glass shelves are heavy.
Use special care when removing them.
CAUTION
After sliding the foldable shelf in and folding it, the
Shelf Front can be removed for your convenience.
If you use the self without removing the Shelf Front,
be aware the Shelf Front can separate from the shelf.
Do not adjust a bin full of food.
Remove the food first.
To remove dust from the bins : Remove the guard
and wash the bin in water.
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3. Vegetable & Fruit Drawers
CAUTION
The drawers need to be removed before the glass
shelf above them can be lifted out.
• Door Bins
Before removing the drawer, please remove door
bins first as below.
To remove
• Simply lift the bin up and pull straight out.
• Tilt up the front of the drawer and pull straight
out, and pull out the drawer after moving
slightly in the direction of the arrow.
4. Cool Select Pantry PLUS
-- To remove the pantry : Pull the pantry out to
full extension. Tilt up the front side of the pantry
and pull straight out.
-- To relocate the pantry : Push the rails to the
back of the refrigerator. Place the drawer onto
the rails and slide the pantry back until it is in
place.
-- To remove the divider : Pull the pantry
completely out to full extension and raise the
front side of the divider to unhook it from the
rear wall of the pantry, then lift the divider out.
-- To relocate the divider : Hook the back of the
divider over the rear wall of the pantry and push
the divider down.
Divider
To re-install
• Insert the drawer into the frame rails and push
back into place.
• Slide bin in above the desired location and
push down until it stops.
CAUTION
The drawers need to be removed before the glass
shelf above them can be lifted out.
Using the doors
Ensure that the doors close all the way and are
securely sealed.
When the refrigerator door is only partially open, it
will automatically close.
But, the door will stay open when opened more
than the auto close range and you must close it
manually.
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REMOVING THE FREEZER
ACCESSORIES
1. Freezer Room Guard
-- To remove : Remove the freezer room guard
( 1 ) by lifting the guard up.
-- To relocate : Push down until the guard ( 1 )
locks into place.
4. Freezer Drawer
-- To remove the freezer drawer : Pull the
freezer drawer out fully. Tilt up the rear of the
bin and lift it out to remove.
-- To relocate the freezer drawer : Place the bin
into the rail assembly.
02operating
(1)
2. Ice Bucket
-- To remove : Lift the ice bucket ( 1 ).
-- To relocate : Place the ice bucket into the
Super extended drawer ( 2 ).
(1)
CAUTION
You can scratch the side of the bin if you twist it
left or right when disassembling or re-assembling
it.
(2)
CAUTION
3. Super Extended Drawer
-- To remove : Pull the drawer out to full
extension. Tilt up the rear of the drawer and lift
straight out.
-- To relocate : Place the drawer onto the rails
( 4 ) by tilting it up.
Lower the drawer into place until it is horizontal
and slide the drawer ( 3 ) in.
(3)
Do not allow babies or children to climb into the
freezer drawer.
They could damage the refrigerator and seriously
injure themselves.
Do not sit on the freezer door.
The door may break.
CAUTION
Do not remove the divider.
WARNING
(4)
If trapped inside, children may be injured or
suffocate to death.
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CLEANING THE REFRIGERATOR
Caring for your Samsung French Door Refrigerator
prolongs the life of your appliance and helps keep
the refrigerator free of odor and germs.
CAUTION
Do not use benzene, thinner, or Clorox for
cleaning.
They may damage the surface of the appliance
and may cause a fire.
Cleaning the Interior
Clean the inside walls and accessories with a mild
detergent and then wipe dry with a soft cloth.
You can remove the drawers and shelves for a
more thorough cleaning.
Just make sure to dry drawers and shelves before
putting them back into place.
CAUTION
You can erase the printed letters
on the display if you apply stainless
cleaner directly to the area where the
letters are printed.
Cleaning the Ice / Water Dispenser
Push down one end of the tray
dispenser and remove it.
Wipe the Ice / Water Dispenser with
a clean and soft cloth.
Cleaning the Exterior
Wipe the control panel and digital display with a
damp, clean, soft cloth.
Do not spray water directly on the surface of the
refrigerator.
The doors, handles, and cabinet surfaces should
be cleaned with a mild detergent and then wiped
dry with a soft cloth.
To keep your appliance looking its best, polish the
exterior once or twice a year.
CAUTION
As you use the dispenser’s crushed ice selection,
some residual ice chips may start to collect in the
ice chute.
To prevent that residual ice from melting and
running out of the chute, you should clean out the
residual ice when you see it start to collect in the
ice chute.
CAUTION
Do not spray water directly on the refrigerator.
Use a clean, damp cloth to clean.
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Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may
not close properly, and the refrigerator will not
operate efficiently. Keep the door seals free of
dust or stains by cleaning the doors with a mild
detergent and damp cloth.
Wipe dry with a clean, soft cloth.
02operating
CAUTION
Do not clean the refrigerator with benzene, thinner,
or car detergent.
These substances could cause a fire.
Cleaning the rear side of the
refrigerator
To keep cords and exposed parts free of dust and
dirt accumulation, vacuum the rear side of the
appliance once or twice a year.
(1)
CAUTION
Do not remove the back cover ( 1 ).
You could suffer an electric shock.
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FOOD STORAGE TIPS
Foods
Refrigerator
Freezer
Storage Tips
DAIRY PRODUCTS
Butter
Milk
2-3 Weeks
1-2 Weeks
6-9 Months
Wrap or cover tightly.
Not recommended
Check date code. Most milk and similar products
are sold in date-coded cartons that indicate a
products’s peak freshness. Re-seal with cap or
wrap tightly. Do not return unused portions to
original container.
Cream Cheese, cheese
food, and cheese spread
2-4 Weeks
Not recommended
Hard Cheese (unopened)
3-4 Months
6 Months
Hard Cheese (opened)
2 Months
Not recommended
Cottage Cheese
10-15 Days
Not recommended
Cream
7-10 Days
2 Months
Sour Cream
2 Weeks
Not recommended
Cream Dips (opened)
1 Week
Not recommended
Yogurt
10-14 Days
Not recommended
Frozen Yogurt
na
2 Months
3-4 Weeks
Not recommended
Check date code. Keep all cheese tightly packed
in moisture proof wrap
Check date code. Most yogurt, creams, and
similar products are sold in date-coded cartons
that indicate a product’s peak freshness. Re-seal
or cover tightly. Do not return unused portions to
original container.
Check date code. Keep covered.
EGGS
Eggs (uncooked)
Check date code. Store eggs in coldest part of
refrigerator and in their original container.
Eggs (cooked)
1 Week
Not recommended
Store in covered container
Leftover egg dishes
3-4 Days
Not recommended
Store in covered container
FRESH FRUITS
Apples
1 Month
Not recommended
Bananas
2-4 Days
Not recommended
Peaches, Melons, Pears,
Avocados
3-5 Days
Not recommended
Berries and Cherries
2-3 Days
12 Months
Apricots
3-5 Days
Not recommended
Grapes
2-5 Days
na
Pineapple (un-cut)
2-3 Days
Not recommended
If storing in refrigerator, do not wash fruit before
storing. Store in moisture resistant bags or
containers. Wrap cut fruits. Some fruits darken
when refrigerated.
Pineapple (cut)
5-7 Days
6-12 Months
Citrus
1-2 Weeks
Not recommended
Store uncovered.
Juice
6 Days
Not recommended
Check date code and re-seal in original container.
Do not return unused portions to original container.
Frozen Juice
Thawing only
12 Months
Check date code. Do not re-freeze.
Fatty Fish (mackerel, trout,
salmon)
1-2 Days
2-3 Months
Lean Fish (cod, flounder,
etc)
1-2 Days
6 Months
Frozen or Breaded
na
3 Months
Keep in original wrapper and store in coldest
part of refrigerator. Package in vapor-proof and
moisture proof wrap for freezer. Freeze at 0 ºF (or
-18 °C ). Thaw in refrigerator or check date code.
Freeze in original packaging.
FISH AND SHELLFISH
Fish
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Foods
Refrigerator
Freezer
Storage Tips
Shellfish
1-2 Days
12 Months
3-5 Days
10 Months
Cooked Fish or Shellfish
2-3 Days
3 Months
2-4 Days
6-12 Months
To freeze, package in vapor-proof and moistureproof container.
MEAT
Fresh, Uncooked
Chops
Ground
1 Day
3-4 Months
Roast
2-4 Days
6-12 Months
Bacon
1-2 Weeks
1-2 Months
Sausage
1-2 Days
1-2 Months
Steak
2-4 Days
6-9 Months
Poultry
1 Day
12 Months
Lunch meat
3-5 Days
1 Month
2-3 Days
2-3 Months
Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
moisture-proof and vapor-proof container for
freezing. Recommended refrigerator temperature
33 ºF to 36 ºF (or 1 °C to 2 °C ) and freezer temperature 0 ºF to 2 ºF (or -18 °C to -16 °C )
02operating
Shrimp (uncooked)
Crab
Cooked
Meat
Poultry
2-3 Days
4-5 Months
Ham
1-2 weeks
1-2 Months
Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
moisture-proof and vapor-proof container for
freezing.
Sources:
American Meat Institute Foundation. 1994. Yellow pages: answers to predictable questions consumers
ask about meat and poultry. American Meat Institute Food Marketing Institute. 1999. The food keeper.
Food Marketing Institute, Washington, D.C. Freeland-Graves, J.H. and G.C. Peckham. 1996. Foundations
of food preparation, 6th ed. Prentice-Hall, Inc. Englewood Cliffs, NJ. Hillers, V.N. 1993. Storing foods at
home. Washington State University Cooperative Extension, Pullman, WA. Publ. EB 1205.
National Restaurant Association. 2001. Be cool-chill out! Refrigerate promptly. National Restaurant
Association Education Foundation¼s International Food Safety Council, Washington, D.C. USDA. 1997.
Basics for handling food safely. U.S. Department of Agriculture, Food Safety and Inspection Service,
Washington, D.C.
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Troubleshooting
PROBLEM
SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the
fridge is frozen.
•
•
•
•
You hear unusual
noise or sounds.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section
of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
Ice Maker is not
producing ice.
•
•
•
•
You can hear water
bubbling in the
refrigerator.
• This is normal.
The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad
smell in the
refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on
the walls of the
freezer.
• Is the air vent blocked?
Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
Water dispenser is
not functioning.
•
•
•
•
Check if the set temperature on the digital display is too low.
Try setting the refrigerator to a warmer temperature.
Is the temperature in the room too low? Set the refrigerator warmer.
Did you store the food which is juicy in the coldest part of the refrigerator?
Try moving those items to the other shelves in the fridge instead of keeping them in
the colder areas or bins.
Did you wait for 12 hours after installation of the water supply line before making ice?
Is the water line connected and the shut-off valve opened?
Did you manually stop the ice making function?
Is the freezer temperature too warm?
Try setting the freezer temperature lower.
Is the water line connected and the shut-off valve opened?
Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
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SOLUTION
Auto close system
does not work with
the freezer door.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times.
After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right and the left part of the
door.
Condensation or
water drops forms
on both sides
of fridge door’s
central part.
• Condensation or water drops may form if the humidity is too high while the
refrigerator is operating.
• If condensation or water drops appears on both sides of fridge door’s central part,
turn the Energy Saver mode off after removing the condensation.
(See the explanation of the Energy Saver button in “Using the Control Panel” on page
21.)
What Do I Need to
Use the E-Smart
and Smart Grid
functions?
• To use the Smart Grid (Demand Response) and E-Smart function on your
Refrigerator, you need the following devices and apps:
-- Devices: 1) Wireless Router, 2) Samsung E-Smart Refrigerator, 3) Smartphone
(Recommended: Galaxy S4,Galaxy Note3/ Android OS Jelly bean)
-- Applications: 1) “Samsung E-Smart App” from the Google Play Store or Samsung
Apps.
03troubleshooting
PROBLEM
You also need to:
• Connect the Refrigerator and the Smartphone to the same Wi-Fi network in your
home.
• Install and run Samsung E-Smart App on your Smartphone (to use the Samsung
E-Smart function).
• In addition, to use the Smart Grid (Demand Response) function, you must Register for
the service with your electric company.
The company must have an EMS (Energy Management System) that supports SEP
(Smart Energy profile).
Why isn’t the
E-Smart function
working normally?
• Confirm that the router in your home and the Internet are working properly.
-- Connect a Smartphone to the router (AP, Access Point), and then confirm that you
can browse the Internet on the phone.
• Confirm that refrigerator is connected to the AP.
-- Check the E-Smart icon on the PANEL of refrigerator.
If the refrigerator is connected, the icon will be on.
• Confirm that the refrigerator and Smart Phone are connected to the same router.
Why isn’t the Delay
Defrost Capability
working normally?
• Confirm that the router in your home and the Internet are working properly.
-- Connect a Smartphone to the router (AP, Access Point), and then confirm that you
can browse the Internet on the phone.
• Confirm that the area where you live is properly entered into the Smart phone App.
• Confirm that the Smart Grid function works correctly.
(Check the PANEL. L3 andL4 should not be displayed on the PANEL.)
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OPEN SOURCE ANNOUNCEMENT
The software included in this product contains open source software.
You may obtain the complete corresponding source code for a period of three years after the last
shipment of this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium such as a CDROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/ConnectedProduct/seq/0 leads
to the download page of the source code made available and open source license information as related
to this product.
This offer is valid to anyone in receipt of this information.
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Warranty (USA)
WARRANTY ON SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) and
delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*
Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor
(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contact Samsung for problem determination and service
procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of
sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center.
Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with
new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become
the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous United
States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed
and accessible from floor level to service personnel. If during in-home service repair cannot be completed, it may be
necessary to remove, repair and return the product. If in-home service is unavailable, Samsung may elect, at our option,
to provide for transportation of our choice to and from a Samsung authorized service center. Otherwise, transportation to
and from the Samsung authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which
occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered
product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other
acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied and
authorized by Samsung, or which damage this product or result in service problems; incorrect electrical line voltage,
fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance
and environmental instructions that are covered and prescribed in the instruction book; loss of food due to spoilage;
consumable items including filters and light.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS
WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE
FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE
OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.
To obtain warranty service, please contact Samsung at:
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (1-800-726-7864) and www.samsung.com
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In case the need for servicing arises
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone
number when your product is not functioning properly.
Warranty Information (CANADA)
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against
manufacturing defects in material or workmanship for the following periods:
Labor : 1 years (in-home)
Parts : 1 years
Inverter Compressor : 10 years
SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is
due to improper workmanship or defective material, SECA will repair or replace the product at its option.
In-home service is not available in all areas. Contact us to find out if in-home service is currently available in your area by
using the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To find the nearest
SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase.
It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are
rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the
customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line
voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping.
Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty.
This warranty will automatically be voided for any unit found with a missing or altered serial number.
This warranty is valid only on products purchased and used in the Canada.
Samsung Electronics Canada Inc., Customer Service
55 Standish Court Mississauga, Ontario L5R 4B2
Canada
Customer Care Center 1-800-SAMSUNG (726-7864)
Customer Care Center fax. 1-866-436-4617
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
SAMSUNG ELECTRONICS CANADA, INC.
55 STANDISH COURT MISSISSAUGA, ONTARIO L5R 4B2 CANADA
TEL : 905-542-3535 FAX : 905-542-3835
1-800-SAMSUNG (726-7864)
www.samsung.com/ca
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memo
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Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows
* Requires reader to be installed on your
smartphone
QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
WRITE
U.S.A
1-800-SAMSUNG
(726-7864)
www.samsung.com
Samsung Electronics America, Inc.
85 Challenger Road Ridgefield Park,
NJ 07660
CANADA
1-800-SAMSUNG
(726-7864)
www.samsung.com/ca (English)
www.samsung.com/ca_fr (French)
Samsung Electronics Canada Inc.
Customer Service, 55 Standish Court
Mississauga, Ontario L5R 4B2 Canada
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