MODEL: DX-B350P
DX-B450P
LASER PRINTER
User's Guide
Contents
1 Introduction.............................................................................................................. 1-1
Conventions ....................................................................................................................................... 1-1
Safety Notes ...................................................................................................................................... 1-2
Printer Orientation.............................................................................................................................. 1-2
2 Getting to Know Your Printer................................................................................. 2-1
Components....................................................................................................................................... 2-1
Front View .................................................................................................................................... 2-1
Rear View ..................................................................................................................................... 2-2
Internal Components .................................................................................................................... 2-3
Turning the Printer On and Off........................................................................................................... 2-4
Turning the Printer On .................................................................................................................. 2-4
Turning the Printer Off.................................................................................................................. 2-4
Available Printer Drivers ..................................................................................................................... 2-4
Paper Usage....................................................................................................................................... 2-5
Paper Sizes ................................................................................................................................... 2-5
Custom Sizes ......................................................................................................................... 2-6
Paper Types.................................................................................................................................. 2-6
Printing Transparencies..........................................................................................................2-7
Printing Envelopes ................................................................................................................. 2-8
Printing Labels........................................................................................................................ 2-8
Available Paper ............................................................................................................................. 2-9
Unusable Paper .......................................................................................................................... 2-11
Loading Paper .................................................................................................................................. 2-11
Loading Paper Larger Than A4/Letter Size In The Paper Tray .................................................... 2-14
Replacing the Toner Cartridge.......................................................................................................... 2-15
Power Save Mode............................................................................................................................ 2-17
Understanding Printing Options ....................................................................................................... 2-17
3 Operator Panel ......................................................................................................... 3-1
Operator Panel Features .................................................................................................................... 3-1
LCD Display .................................................................................................................................. 3-1
LED Indicators........................................................................................................................ 3-2
Push buttons .......................................................................................................................... 3-2
Navigating the Operator Panel Menus ......................................................................................... 3-3
Sample Navigation ................................................................................................................. 3-3
Printing a Configuration Summary ..................................................................................................... 3-4
Panel Lock.......................................................................................................................................... 3-4
Operator Panel Menus ....................................................................................................................... 3-5
Job Library Menu.......................................................................................................................... 3-5
Job Accounting Menu .................................................................................................................. 3-5
Paper Menu .................................................................................................................................. 3-6
Interface Menu ............................................................................................................................. 3-8
PS Menu ..................................................................................................................................... 3-13
PCL Menu................................................................................................................................... 3-13
System Menu ............................................................................................................................. 3-15
Quality Menu .............................................................................................................................. 3-16
Functions Menu.......................................................................................................................... 3-16
FLASH/Disk/CF Menu................................................................................................................. 3-17
Date/Time Menu......................................................................................................................... 3-17
Status Information ...................................................................................................................... 3-18
Understanding Page Counters ............................................................................................. 3-20
TOC-1
4 Windows Operations ...............................................................................................4-1
Installing PCL5e and PostScript 3 Drivers ......................................................................................... 4-1
Setting Default Values ....................................................................................................................... 4-2
Printing a Test Page........................................................................................................................... 4-4
Cancelling Printing ............................................................................................................................. 4-5
Cancelling a Print Job at the Printer ............................................................................................. 4-5
Cancelling Print Jobs at the Computer......................................................................................... 4-5
Accessing the Driver from an Application ......................................................................................... 4-6
Navigating the Printer Properties Window ........................................................................................ 4-7
Saved Settings................................................................................................................................... 4-7
Main Tab............................................................................................................................................ 4-8
Selecting Number of Copies ........................................................................................................ 4-8
Collating Copies ........................................................................................................................... 4-9
Setting Image Orientation ............................................................................................................ 4-9
Output Destination....................................................................................................................... 4-9
Document Style (2-Sided Printing/Duplex) ................................................................................... 4-9
Poster Printing............................................................................................................................ 4-10
Multiple Pages to Single Sheet (N-up) ....................................................................................... 4-11
Finishing ..................................................................................................................................... 4-11
Job Offset .................................................................................................................................. 4-12
Paper Tab......................................................................................................................................... 4-12
Source ........................................................................................................................................ 4-12
Printing on Special Paper ........................................................................................................... 4-12
Selecting Paper Size................................................................................................................... 4-13
Custom Size Paper..................................................................................................................... 4-13
Cover Sheet Selection................................................................................................................ 4-13
Zoom Settings............................................................................................................................ 4-14
Auto Tray Change....................................................................................................................... 4-14
Media Check .............................................................................................................................. 4-14
Skip Blank Pages........................................................................................................................ 4-15
Manual Feed .............................................................................................................................. 4-16
Advanced Tab .................................................................................................................................. 4-16
Manual Adjustments .................................................................................................................. 4-16
Quality ........................................................................................................................................ 4-16
Overlay Options ......................................................................................................................... 4-16
Create Overlays ................................................................................................................... 4-16
Using Overlays .................................................................................................................... 4-17
Font Substitution........................................................................................................................ 4-17
Job Handling Tab ............................................................................................................................. 4-18
Job Accounting .......................................................................................................................... 4-18
Job Accounting Fields ......................................................................................................... 4-19
Job Retention and Storage......................................................................................................... 4-20
Hold Only............................................................................................................................. 4-21
Hold After Print .................................................................................................................... 4-21
Sample Print ........................................................................................................................ 4-21
Password/PIN ...................................................................................................................... 4-21
Watermark Tab ................................................................................................................................ 4-21
5 Macintosh Operations .............................................................................................5-1
Installing the Driver............................................................................................................................ 5-1
Accessing the Driver ......................................................................................................................... 5-3
Navigating the Driver ......................................................................................................................... 5-4
6 Embedded Web Server ............................................................................................6-1
Accessing the EWS ........................................................................................................................... 6-1
Navigating the EWS........................................................................................................................... 6-2
7 Networking ...............................................................................................................7-1
TOC-2
User’s Guide
Protocols ............................................................................................................................................ 7-1
Initial Setting of the Printer’s IP Address ........................................................................................... 7-1
Setting the IP Address through DHCP ................................................................................... 7-1
Setting the Network Configuration Manually ......................................................................... 7-2
Setting the IP Address through the Embedded Web Server ................................................. 7-2
Configuring the Driver ........................................................................................................................ 7-2
Printer Network Configuration ........................................................................................................... 7-3
Network Protocol Configuration ................................................................................................... 7-3
I/O Port Configuration ................................................................................................................... 7-3
Hub Link Speed/Duplex Configuration.......................................................................................... 7-3
Notifications ....................................................................................................................................... 7-4
IP Filtering .......................................................................................................................................... 7-4
IPv6 Implementation .......................................................................................................................... 7-5
Specifications ............................................................................................................................... 7-5
Operational Information ................................................................................................................ 7-5
SNMP................................................................................................................................................. 7-5
Supported Object Identifiers ........................................................................................................ 7-6
Traps............................................................................................................................................. 7-6
Hewlett Packard Web Jet Administrative Compatibility ............................................................... 7-6
SNMP Alerts................................................................................................................................. 7-6
8 Accessories............................................................................................................... 8-1
Tray module (A4/Letter, 550 sheets).................................................................................................. 8-2
Installing/Uninstalling the Tray Module......................................................................................... 8-2
Checking the contents of the tray module package ..................................................................... 8-2
Installing the Tray Module ............................................................................................................ 8-3
Uninstalling the Tray Module ........................................................................................................ 8-7
Paper trays ....................................................................................................................................... 8-10
Paper tray (A4/Letter, 550 sheets).............................................................................................. 8-10
Duplex module ................................................................................................................................. 8-10
Installing the Duplex Module ...................................................................................................... 8-11
Uninstalling the Duplex Module ................................................................................................. 8-12
Offset Catch Tray ............................................................................................................................. 8-14
Installing/Uninstalling the Offset Catch Tray .............................................................................. 8-15
Installing the Offset Catch Tray .................................................................................................. 8-15
Uninstalling the Offset Catch Tray.............................................................................................. 8-18
Memory Expansion Module ............................................................................................................. 8-20
Hard Disk Drive ................................................................................................................................ 8-21
Compact Flash (CF) Card.................................................................................................................. 8-22
9 Troubleshooting....................................................................................................... 9-1
Poor Print Quality ............................................................................................................................... 9-2
Paper Is Output Blank or All Black ................................................................................................ 9-2
Printout Is Faded, Stained, Missing, Wrinkled, or Blurred ............................................................ 9-2
No Power ........................................................................................................................................... 9-6
Cannot Print ....................................................................................................................................... 9-6
Printing is Not Clear ........................................................................................................................... 9-7
Paper Incorrectly Fed ......................................................................................................................... 9-7
Noise .................................................................................................................................................. 9-8
Error and Warning Messages............................................................................................................. 9-8
Warning Messages....................................................................................................................... 9-8
Error Messages ............................................................................................................................ 9-9
10 Clearing Paper Jams............................................................................................ 10-1
At the Paper Trays............................................................................................................................
At the Fuser Unit..............................................................................................................................
At the Toner Cartridge......................................................................................................................
At the Duplex Module ......................................................................................................................
User’s Guide
10-2
10-4
10-6
10-8
TOC-3
Duplex at the paper exit ............................................................................................................. 10-8
Duplex at the interior of the top cover ....................................................................................... 10-9
At the Offset Catch Tray................................................................................................................ 10-10
11 Windows Utilities.................................................................................................11-1
Font and Macro Manager Utility ......................................................................................................
Status Monitor Utility.......................................................................................................................
PCL5 Tray Mapping Utility ...............................................................................................................
Direct PDF Utility .............................................................................................................................
TOC-4
11-1
11-2
11-2
11-4
User’s Guide
Chapter 1: Introduction
Thank you for selecting the DX-B350P/B450P Laser
printer. The DX-B350P prints 35 ppm on Letter paper and
34 ppm on A4 paper. The DX-B450P prints 45 ppm on
Letter paper and 43 ppm on A4 paper. This guide contains
all of the information necessary to operate and care for
your printer and accessories. It is intended to be used after
the printer is installed. See the Installation Manual supplied
in the box for installation instructions.
In this Chapter...
• Conventions
• Safety Notes
• Printer Orientation
Conventions
The following conventions are used throughout this guide
to emphasize certain procedures or information.
NOTE:
A note is a tip or extra information that may be helpful
in installing or using the printer.
CAUTION: A caution message provides
information that may help you avoid equipment
damage, process failure, or inconvenience. Read all
caution messages carefully.
WARNING! A warning message indicates the
possibility of personal injury if a specific procedure
is not performed exactly as described in the guide.
Pay close attention to these sections and read them
fully to prevent possible injury.
1-1
Safety Notes
Introduction
Safety Notes
For your own safety, please read these carefully before using the machine.
•
•
Do not place the machine in a hot, humid, dusty, or poorly ventilated environment.
Prolonged exposure to these adverse conditions can cause fire or electric shock.
Do not place the machine near heaters or volatile, flammable, or combustible materials,
such as curtains, that may catch fire.
Printer Orientation
Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left.
REAR
LEFT
RIGHT
FRONT
1-2
User’s Guide
Chapter 2: Getting to Know Your Printer
Components
In this Chapter...
Front View
• Components
• Turning the Printer
On and Off
11
12
• Available Printer
Drivers
• Paper Usage
• Loading Paper
1
• Replacing the
Toner Cartridge
2
• Power Save Mode
10
3
4
• Understanding
Printing Options
5
6
9
7
8
No.
Name
1
Paper Stop
2
Operator Panel
3
Tray 1 - Capacity is 150 sheets 20 lb. (75 gsm) paper
4
Power Switch
5
Tray 2 - Capacity is 550 sheets 20 lb. (75 gsm) paper
6
Tray 3 (Optional Tray Module) - Capacity is 550 sheets 20 lb. (75 gsm) paper
7
Tray 4 (Optional Tray Module) - Capacity is 550 sheets 20 lb. (75 gsm) paper
8
Paper Gauge
9
Access panel for installation of Memory, Hard Disk (HDD), and Compact Flash.
10
Standard Output Tray - Capacity is 500 sheets 20 lb. (75 gsm) paper
11
Offset Catch Tray (Optional) - Capacity is 500 sheets 20 lb. (75 gsm) paper
12
Toner Cartridge
2-1
Components
Getting to Know Your Printer
The maximum paper capacity with all options installed is 1800 sheets of 20 lb. (75 gsm) paper.
The label in each paper tray indicates the maximum stacking capacity for certain paper types.
Tray 1
Tray 2
Rear View
8
1
7
2
6
3
5
4
No.
Name
1
USB 2
2
Serial RS-232
3
Ethernet 10/100 Base-Tx
4
IEEE 1284 Parallel
5
Power Receptacle
6
Optional Duplex Module
7
Rear Cover, access to Fuser
8
Offset Catch Tray Rear Cover
Data I/O connector settings can be configured via the Operator Panel’s Interface Menu. There
are settings for each of the I/O ports including IEEE-1284, USB2, Serial RS-232, and Ethernet.
2-2
User’s Guide
Components
Getting to Know Your Printer
Internal Components
1
1
2
2
3
5
3
5
4
4
No.
Name
Description
1
Paper Stop
Raise this when printing on paper larger than A4/Letter size.
2
Toner Cartridge
Contains the toner and the photosensitive drum.
3
Top Cover
Open this when replacing the Toner Cartridge and removing jammed paper.
4
Fuser Unit
Fixes the toner on the paper. Do not touch this when using the printer as it is hot.
5
Transfer Roll Cartridge
Transfers the toner image on the surface of the photosensitive drum to the paper.
User’s Guide
2-3
Turning the Printer On and Off
Getting to Know Your Printer
Turning the Printer On and Off
Turning the Printer On
1. Press the power switch to the <I> position to turn the power on.
Turning the Printer Off
1. Make sure that the printer is not processing a print job.
2. Press the power switch to the <> position to turn the power off.
Remember to turn off the printer at the end of the day or when the printer will not be used for an
extended period of time.
NOTE:
When the printer is turned off, all print data still in memory will be erased.
Available Printer Drivers
Drivers are available for the following Microsoft Windows operating systems: Vista 32/64, XP
32/64, Server 2003 32/64, Server 2008 32/64, NT 4, and 98. Drivers for the following Page
Description Languages (PDLs) are available for each of the above operating systems:
•
•
•
PostScript 3
PCL5e
PCL6
The printer contains PCL5c, PCL6, and Adobe® PostScript® 3™ printer languages.
PPDs are provided for Mac OS X (10.2 - 10.5) on the installation CD.
2-4
User’s Guide
Paper Usage
Getting to Know Your Printer
Paper Usage
This section describes available paper sizes, paper types, recommended papers, unusable paper,
and which paper types and sizes can be used in which trays.
NOTE:
GSM indicates the weight of a 1 m2 sheet of paper in grams per square meter.
Using paper that is not suitable for this printer might lead to paper jams or poor print
quality. To make full use of the printer features, use only paper that is recommended in
the recommended paper table.
Paper Sizes
The printer supports the following standard paper sizes. All standard sizes listed can be printed
from all four input trays and output to the Standard Output Tray or the optional Offset Catch
Tray.
Paper Sizes
Letter (8.5 x 11in)*
Legal (8.5 x 14in)*
Legal13 (8.5 x 13in)*
Executive (7.25 x 10.5in)*
Invoice (5.5 x 8.5in)
COM9 (3.875 x 8.875in)
COM10 (4.125 x 9.5in)
Monarch (3.875 x 7.5in)
A4 (210 x 297mm)*
A5 (148 x 210mm)*
A6 (105 x 148mm)
B5 (182 x 257mm)*
C5 (162 x 229mm)
DL (110 x 220mm)
Custom
*These sizes are automatically sensed by the printer. If you want to use a size that is not auto
sensed, you must select the size on the Operator Panel. See section “Paper Menu” on page 3-6.
User’s Guide
2-5
Paper Usage
Getting to Know Your Printer
Custom Sizes
In addition to the standard sizes of paper you can use, you can also print on custom size paper
from any tray. The custom size paper must meet the following guidelines.
•
•
•
All Custom sizes must be fed short edge first.
Paper smaller than 3 in by 5 in (76.2 mm by 127.0 mm) or larger than 8.5 in by 14 in
(215.9 mm by 355.6 mm) cannot be printed.
Paper smaller than 3.5 in by 5.5 in (88.9 mm by 139.7 mm) must be printed from Tray 1
and cannot be duplexed or output to the Offset Catch Tray.
Insert paper in the tray so the side to be printed is facing up and the short edge of the paper goes
into the printer first. On the Operator Panel, use the Paper>Media Size/Type Menu to set
Auto-Sense OFF and then set Custom Size for the intended tray. Then use your application
software printer driver to send data to be printed on the installed custom size paper. See section
“Custom Size Paper” on page 4-14.When using the EWS, turn Auto-Sense OFF and press
Submit to gain access to Custom Size settings.
Paper Types
The printer supports the following paper types
2-6
Paper Types
Fuser Mode
Restrictions
Plain (64-105 gsm DX-B350P)
(68-105 gsm DX-B450P)
Normal
None
Transparency
Transparency
No duplex
Half speed on DX-B450P
Pre-Punched
Normal
None
Letter Head
Normal
None
Color
Normal
None
Pre-Printed
Normal
None
Bond
Thick1
None
Labels
Thick1
No duplex
Cardstock
Thick2
No duplex
Postcard
Thick1
None
Envelope
Thick1 for DX-B350P
Thick3 for DX-B450P
No duplex
Half speed on DX-B450P
Thick 1 (106-159 gsm)
Thick1
None
Thick 2 (160-216 gsm)
Thick2
None
User’s Guide
Paper Usage
Getting to Know Your Printer
Paper Types
Fuser Mode
Restrictions
Thick 3 DX-B450P only
Thick3
No duplex
Half Speed on DX-B450P
Not available on DX-B350P
Thin (64-67 gsm) DX-B450P only
Thin
Not available on DX-B350P
You should set your printer Media Type to Thick1 or any of the other paper types that use
Thick1 fuser mode for any paper that is from 106 gsm to 159 gsm. If your paper is 160 gsm to
216 gsm, you should set your printer Media Type to Thick2 or Cardstock. If you do not get
satisfactory results using Thick1 or Thick2 on some paper types with rough or uneven surfaces,
it is possible you will get improved results using Thick3 on the DX-B450P because of the lower
fuser temperature and slower paper speed in the printer.
The fuser temperature progression is
Eliminate line space
DX-B350P:
(Low) Transparency
Normal
Thick2 (High) and
Eliminate line space
DX-B450P:
(Low) Transparency
Thick1
Thin
Thick3
Normal
Thick1
Thick2 (Low)
Printing Transparencies
Transparencies can be printed from all trays, but they can not be printed on two sides using the
Duplex Module. Only use transparencies designed for laser printers so they can withstand the
heat required for fusing. It is possible to damage your printer by using unsupported
transparencies.
Loading transparencies into the trays:
1. Remove the tray from the printer.
2. Remove all paper from a tray before loading transparencies.
3. Fan the stack of new transparencies before putting them in the tray.
4. Insert the transparencies into the tray.
Place the transparencies in the input tray with the side to be printed facing up. Do not fully
load a tray with transparencies. The printer supports loading 100 transparencies or less in
a tray. Handle them by the edges with both hands and avoid getting fingerprints and
creases on them.
5. Adjust the paper guides to fit the transparencies.
6. Insert the tray firmly into the printer.
7. Using the Operator Panel or EWS, select the Transparency Media Type and correct Media
Size for the tray to be used.
User’s Guide
2-7
Paper Usage
Getting to Know Your Printer
8. In the printer driver or the computer application program, select Transparency as the
paper type you wish to use.
Printing Envelopes
Envelopes can be printed from all trays. There are 5 sizes of standard envelopes that can be
used. They are COM10, COM9, C5, Monarch, and DL. All other envelope sizes must be
specified as custom size. Only use envelopes designed for use in laser printers. The heat from
the fuser can melt some adhesives and possible damage your printer.
Caution: Never use padded envelopes or those with windows or metal clasps. These
can damage your printer.
Loading envelopes into the trays:
1. Remove the tray from the printer.
2. Insert the envelopes into the tray.
3. Adjust the paper guides to fit the envelopes.
All sizes of envelopes go in all trays with the printing side up, “flap-side down”, and the
top of the envelopes toward the right side of the printer.
Do not load more than 15 envelopes in Tray 1 or more than 80 in Trays 2 – 4.
4. Insert the tray firmly into the printer.
5. Using the Operator Panel or EWS, select the Envelope Media Type and correct Media
Size for the tray to be used.
6. In the printer driver or the computer application program, select Envelope as the paper
type you wish to use, and select the size and orientation of the image to be printed.
Printing Labels
Labels can be printed from any tray. Use labels that were designed for use in laser printers. See
section “Available Paper” on page 2-9 for recommendations.
Insert the labels into the tray and adjust the guides to fit the sheets. Place the side to be printed
facing up and the top of the sheets to be fed into the printer first. Do not load more than 100
label sheets in Tray 1 or more than 290 in Tray 2 – 4, and do not fill any tray above the fill line
marked inside the tray.
Use the Operator Panel Paper>Media Size/Type Menu to select the Label Media Type and size
for the tray in use. Then use your computer’s application software to print the labels. See
section “Printing on Special Paper” on page 4-13 for further detail about using your computer
to print labels.
2-8
User’s Guide
Paper Usage
Getting to Know Your Printer
Available Paper
The following table describes common brands of paper and other media that are supported for
this printer.
Paper Type
Paper Name
Weight (gsm)
Size
Part Number
Xerox 4200DP 20lb
75
Letter
3R2047
Xerox RX80 Premier
80
A4
3R91720
Hammermill Photo White
105
Letter
10246-7
Hammermill Fore MP
90
Legal
10127-9
Multicopy Nymolla
100
A4
AMA157091
Xerox Premier80
80
A5
3R91832
FX Green100
70
A4
V883
Berga Focus
80
A4
67393
Hammermill Tidal MP
75
Letter
16200-8
Boise Cascade
75
Letter
P10X9001
Steinbeis Recycled
80
A4
3R91165
Wiggins Teape Conqueror
90
A4
CON90F
Xerox RX90
90
A4
3R91854
COM10 Envelope, Action
75
COM10
43687
DL Envelope, Autofil
80
DL
JB04122
C5 Envelope, Autofil
80
C5
JB1933
COM 9 Columbia
75
COM9
WEVCO115
30up Paper Label
Label
Letter
5160
Xerox 24up Paper Label
Label
A4
3R96178
Xerox 24 cut Label
Label
A4
3R97408
Clear Transparency
Transparency
A4
V516
3M Transparency(CG3300)
Transparency
Letter
CG3300 LT
Xerox Permanent Stripe Transparency
Transparency
Letter
3R2780
Xerox Paper Backed Transparency
Transparency
Letter
3R3028
Xerox Clear Transparency
Transparency
A4
3R96002
Plain, Pre-Punched, Letter, Color, Pre-Printed
Envelope
Labels
Transparency
User’s Guide
2-9
Paper Usage
Getting to Know Your Printer
Paper Type
Paper Name
Weight (gsm)
Size
Part Number
3M Transparency(CG3300) A4
Transparency
A4
CG3300 A4
Xerox Postcard Premier TCF160 CUT
160
A6
3R91798A
Xerox Premier200gsm
200
A4
3R93011
Oxford Index Card
200
3 by 5
40801
Xerox 65lb Cover Stock
176
Letter
3R3041
Springhill 110lb Index
203
Letter
15445
Xerox Premier160gsm(Premier TCF160)
160
A4
3R91798
Classic Crest Super Smooth
216
Letter
NEE04631
Shiraoi
156
A4
DK245
Xerox Color Expressions
120
Letter
3R11540
Xerox 4200 DP Bond
75
A4
3R2594
Xerox 4200 DP Bond
75
letter
3R2047
Xerox Premier200gsm
200
A4
3R93011
Oxford Index Card
200
3 by 5
40801
Xerox 65lb Cover Stock
176
Letter
3R3041
Springhill 110lb Index
203
Letter
15445
Xerox Color Expressions
120
Letter
3R11540
Xerox 4200 DP Bond
75
A4
3R2594
Xerox 4200 DP Bond
75
letter
3R2047
EP_R
64
B5
V632
Postcard
Thick 1, Thick 2, and Thick 3
Cardstock.
Bond
Thin (DX-B450P)
2-10
User’s Guide
Loading Paper
Getting to Know Your Printer
Unusable Paper
Using the following types of paper might cause paper jams, malfunctions or damage to the
printer. Do not use these types of paper.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Full-color transparencies
Paper that is too thick or thin
Paper that has been printed on before (including color printing)
Wrinkled, folded, or torn paper
Wet paper
Curled paper
Paper with static electricity
Adhesive paper
Postcards with pictures
Paper with special coatings that may be melted by hot fusing temperatures
Treated colored paper
Paper using ink that will run at a temperature of 150 °C
Heat sensitive paper
Carbon paper
Paper with staples, paper clips, ribbons, or tape
Paper with rough surfaces such as pulp paper or fibrous paper
If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper.
Envelopes with windows or metal fasteners
Labels which do not fully cover the adhesive backing
Transparencies which are not designed for laser printers (i.e., inkjet transparencies)
Paper that cannot be heated.
Loading Paper
1. Place the paper tray on a flat surface.
User’s Guide
2-11
Loading Paper
Getting to Know Your Printer
2. Remove the lid.
3. If the base plate of the paper tray is raised, push it down.
4. Squeeze the length guide and slide it to the desired paper size.
2-12
User’s Guide
Loading Paper
Getting to Know Your Printer
5. Squeeze the right width guide and slide it to the desired paper size.
6. Fan the paper well.
7. Load the paper with the side to be printed facing up and all 4 corners aligned. Make sure
the right width guide is correctly aligned with the paper.
NOTE:
User’s Guide
Do not load paper exceeding the maximum fill line or the maximum capacity allowed.
Align the right width guide to the paper width. If the right width guide is not in place, the paper will
not be properly fed and may cause a paper jam.
2-13
Loading Paper
Getting to Know Your Printer
8. Replace the lid of the paper tray and firmly close the lid.
9. Firmly insert the tray in the printer.
Loading Paper Larger Than A4/Letter Size In The Paper Tray
1. Place the paper tray on a flat surface.
2. Remove the lid of the tray.
3. Slide the right and left lock tabs in the paper tray outwards to unlock them.
2-14
User’s Guide
Replacing the Toner Cartridge
Getting to Know Your Printer
4. Grasp the front of the paper tray and extend it until the right and left lock tabs in the paper
tray move inwards and lock automatically.
5. Squeeze the length guide and slide it to the desired paper size.
6. Squeeze the right width guide and slide it to the desired paper size.
7. Load the paper with the side to be printed facing up and with all 4 corners aligned.
8. Close the lid of the paper tray.
9. Push the paper tray firmly into the printer.
Replacing the Toner Cartridge
The Toner Cartridge should be replaced when it reaches the end of its print life. The Toner
Cartridge prints up to 18K (DX-B350P)/ 21K (DX-B450P) images. The printer will produce a
warning on the Operator Panel to inform you when the remaining toner amount is low. You can
press START/STOP to continue printing with low toner.
When installing the Toner Cartridge, take note of the following:
•
•
•
User’s Guide
Do not subject it to direct sunlight or strong light.
Do not touch the surface of the photosensitive drum.
Do not stand or place the Toner Cartridge upside down. The drum might get damaged.
2-15
Replacing the Toner Cartridge
Getting to Know Your Printer
1. Open the top cover and remove the empty Toner Cartridge.
2. Take the Toner Cartridge out of the box and shake it 7 to 8 times as shown in the diagram.
3. Place the Toner Cartridge on a flat surface and pull the seal out horizontally. Note that the
seal may offer resistance and a firm pull may be necessary to extract it from the Toner
Cartridge.
NOTE:
2-16
When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally.
After the seal has been pulled out, do not shake or bump the Toner Cartridge.
User’s Guide
Power Save Mode
Getting to Know Your Printer
4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer.
5. Close the top cover securely.
6. Wait for the printer to become Ready.
Power Save Mode
This printer is equipped with a low power mode to reduce power consumption when it is left
idle. When no print data is received for 15 minutes (default), the printer will enter Power Save
mode. The Operator Panel display indicates the printer is in Power Save mode. Use of the
Operator Panel keys will not exit Power Save mode. The printer automatically exits Power Save
mode once it receives data. You can change the Power Save time setting using the Operator
Panel or the EWS.
Understanding Printing Options
The printer offers three ways to modify printing options. The Operator Panel provides an
interface at the printer. The Embedded Web Server (EWS) provides remote access via a
network. The printer driver provides access to printing options from your computer. Printing
options set through an application on your computer supersede settings entered on the Operator
Panel or the EWS.
User’s Guide
2-17
Understanding Printing Options
Getting to Know Your Printer
2-18
User’s Guide
Chapter 3: Operator Panel
Operator Panel Features
In this Chapter...
The Operator Panel is located on the front of the printer. It
contains the display, indicators, and push buttons that allow
you to view and change default printer settings. All
features of the printer are accessible through the Operator
Panel. These changes affect all documents printed unless
instructions are provided through your application’s printer
settings.
• Operator Panel
Features
• Printing a
Configuration
Summary
• Panel Lock
• Operator Panel
Menus
LCD Display
STATUS
MENU
ACTIVE
FAULT
START/STOP
NEXT
SELECT
RETURN
CANCEL
INFO
PREVIOUS
NOTE:
If there is a conflict between settings in the Operator
Panel, Printing Preferences, or Embedded Web Server
and printer settings set via your application, the
application settings supersede any other settings.
LCD Display
The LCD display shows status and error messages that
inform you of the current status of the printer, and also
displays menus, submenus, and printer settings when you
are in the menu system. The display contains two lines of
text, each with a maximum of sixteen characters.
3-1
Operator Panel Features
Operator Panel
LED Indicators
The LED indicators indicate printer status. The table below explains the LED indicators.
LED
Color
When Off
When On
When Blinking
START/STOP
Green
Printer is NOT
READY
Printer is READY
N/A
ACTIVE
Green
Printer is IDLE
Printer is ACTIVE (processing
a job)
Printer is WAITING (a partial
job has been printed, and the
printer is waiting for additional
job data)
FAULT
Red
Printer is not in error
mode
There is an error that requires
user intervention, such as a
paper jam.
N/A
Push buttons
The Operator Panel push buttons allow you to access and navigate menus and also assist you in
recovering from printer errors. The table below explains the functions of the nine push buttons.
Button
START/STOP
MENU
NEXT
SELECT
CANCEL
STATUS
Start or stop the printer or exit the menu system. The LED on the Start/Stop button is solid green when
ready to print.
Enter the menu system.
Move to the next menu, submenu, or setting within the same level of the menu structure.
Select the menu or submenu that is shown on the second line of the display or choose and save the setting
shown on the second line of the display.
Cancel a print job.
Enter the Status Menu and view the current status of various items on the printer.
PREVIOUS
Return to the previous menu, submenu, or option within the same level of the menu structure.
RETURN
Move up one level in the menu structure to return to the menu shown on the first line of the display.
INFO
3-2
Function
Print a Configuration Summary.
User’s Guide
Operator Panel Features
Operator Panel
Navigating the Operator Panel Menus
When you press the MENU button on the Operator Panel, you enter the printer’s menu system.
At that point, the first line of the display contains the text “Menu”, indicating that you are in the
menu system. The second line of the display lists the active menu, which you can change by
pressing the NEXT or PREVIOUS buttons.
Menu
Job Library
If you press the NEXT button repeatedly, the second line of the display cycles through the main
menus.
NOTE:
Additional menus and submenus may appear in the printer menu system when options are installed.
Sample Navigation
The following figure shows the sequence of push buttons and display messages that would
allow you to change the number of copies printed. This example illustrates the basic
relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS,
SELECT, and RETURN buttons help you to navigate through the menus.
MENU
PREVIOUS
NEXT
Menu
Paper Menu
Menu
Interface Menu
Menu
Paper Menu
SELECT
SELECT
NEXT
Copies
2
Copies
1
Paper Menu
Copies
NEXT
SELECT
Copies
3
User’s Guide
RETURN
Paper Menu
Copies
Menu
Paper Menu
3-3
Printing a Configuration Summary
Operator Panel
1. Pressing the MENU button on the Operator Panel enters the printer’s menu.
The first line of the display contains the text “Menu”.
2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the
display.
3. Press the SELECT button to enter the Paper menu.
4. Press the NEXT button until the text “Copies” is shown on the second line of the display.
5. Press the SELECT button to enter the copies submenu.
6. Press the NEXT or PREVIOUS button to increase or decrease the number of copies
printed.
7. Press the SELECT button to save this setting.
8. Press the button to go back to the Main Paper menu or Press the START/STOP button to
exit the menu system.
Printing a Configuration Summary
Your printer can print a configuration summary that lists the currently selected status of menu
options, paper selections in trays, options installed and other relevant information about your
printer. To print a Configuration Summary, press the INFO button. A multi-page summary
prints.
Panel Lock
The Operator Panel can be disabled or enabled at several levels. A series of key combinations
control the panel lock. Press and hold the key combination as power to the printer is turned on.
Continue to hold the keys down until a confirmation prompt is displayed that confirms that the
requested panel function is available. The following key combinations and panel functionality
are available.
3-4
Panel
Keys Combinations
Allowed Panel Operations
Disabled
START/STOP + CANCEL
Press Start when Continue is displayed on Operator Panel
No other panel operations are available other than the key
combinations described in this table.
Enabled
Level 1
START/STOP + STATUS
User is not allowed to enter Menu mode.
User is not allowed to make a Cancel request
The remainder of panel functionality is available.
Enabled
Level 2
START/STOP + PREVIOUS
Menus can be used to traverse to view menu settings.
Menu items summaries can printed.
No Menu mode changes are allowed.
The remainder of panel functionality is available.
Enabled
Start/stop + RETURN
Panel is completely functional.
User’s Guide
Operator Panel Menus
Operator Panel
Operator Panel Menus
The tables below describe the items available in the Operator Panel. Each item is listed along
with the values available for selection. If no values are available for selection, the Value and
Default columns are blank. These menu items command the printer to execute an action that
takes place immediately.
Job Library Menu
The Job Library menu handles the Job Retention feature’s stored jobs that have been sent to the
printer from the driver. See section “Job Retention and Storage” on page 4-20 for creating
stored jobs in the Windows Driver. Items available in this menu are described below.
Menu Item
Value
Default
Description
Print
Directory
name/job
name
Print the job stored in the job library. Allows
you to access existing directories and to
select the desired file. Requires a password.
Print & Delete
Directory
name/job
name
Print the job stored in the job library and
then delete it. Allows you to access existing
directories and to select the desired file.
Requires a password.
Delete
Directory
name/job
name
Delete the job stored in the job library and
then delete it. Allows you to access existing
directories and to select the desired file.
Requires a password.
Job Accounting Menu
The Job Accounting menu allows you to print the Job Accounting file or reset job accounting
info. Job Accounting from the Windows Driver is described in section “Job Accounting” on
page 4-19. Items available in this menu are described below.
User’s Guide
Menu Item
Value
Default
Enabled
Yes/No
Yes
Description
Print Info
Prints the Job Accounting File.
Reset Info
Resets Job Accounting Information.
3-5
Operator Panel Menus
Operator Panel
Paper Menu
The Paper menu provides a variety of options for paper type selection as well as paper input and
output. Items available in this menu are described below
Menu Item
Value
Default
Description
Copies
1-999
1
Sets number of copies printed.
Duplex
On/Off
Off
Enables two-sided printing
Duplex Bind
2-sided Tablet
2-sided Book
2-sided Book
Choose the binding edge during duplex
printing
Default Source
Tray 1-4
Tray 1
Choose a default paper source from a list of
all installed trays.
Manual Feed
On/Off
Off
When enabled, the printer prompts you to
insert a sheet of paper into Tray 1.
Output Tray
Standard Output
Offset Catch
Standard Output
Select the paper output tray.
Media Size/Type
Tray #
Media Size
3-6
Set the paper type and paper size.
Tray 1
Tray 2
Tray 3
Tray 4
Custom
Legal
Legal13
A4
Letter
B5
Invoice
A5
A6
COM9
C5
DL
COM10
Monarch
Executive
Selects the tray to configure.
A4 for Europe
Letter for US
Sets the media size for the selected tray.
Setting is only available if Auto-Sense is
Off.
User’s Guide
Operator Panel Menus
Operator Panel
Menu Item
Media Type
Value
Default
Description
Plain
Transparency
Pre-Punched
Letter Head
Color
Pre-Printed
Bond
Labels
Card Stock
Postcard
Envelope
Thick 1
Thick 2
Thick 3
(DX-B450P only)
Thin
Plain
Set the paper type for a selected tray. See
“Paper Types” on page 2-6 for more
information.
(DX-B450P only)
User’s Guide
Custom Size
Width
Length
110 V:
8.50 x 11.00 in
230V:
210 x 297 mm
Set custom size for the selected tray. See
“Custom Sizes” on page 2-6 for more
information.
Auto-Sense
On/Off
On
Automatically detects the size of the paper
in the tray.
Tray Linking
On/Off
Off
Turn the tray linking function on or off. See
“Auto Tray Change” on page 4-15.
Job Offset
On/Off
On
OCT must be installed. Turns Job offsetting
on or off. See “Job Offset” on page 4-13.
This menu is only shown when the Offset
Catch Tray is installed.
Blank Pages
Print
Do Not Print
Print
Choose to either print or not print blank
pages of a document.
Output Linking
On/Off
Off
Links output trays, so when one is full, it
will link to the other. Available when the
Offset Catch Tray is installed.
Auto Resize
On/Off
Off
Scale the output of a PS job to the size
selected. It does not scale a PCL job.
The printer can automatically select the
paper that is the closest in size to the paper
requested by the printer job. The printer will
then scale the job to fit the available paper.
This includes scaling A4 to letter and letter
to A4.
Separator Page
Off
Tray 1
Tray 2
Tray 3
Tray 4
Off
Prints a blank page between print jobs.
3-7
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Custom Size Unit
Inches
Millimeters
Inches for 110V
mm for 230V
Set the unit of measurement for the Custom
Paper Size feature.
Edge to Edge
On/Off
Off
Enables a printing to the physical edge of the
paper on all four sides.
Interface Menu
The Interface menu provides a variety of options for port setup and network configuration.
Items available in this menu are described below
Menu Item
Value
Default
Port
Enable or disable operations from any I/O
interface.
Parallel
On/Off
On
Serial
On/Off
On
Network Card 1
On/Off
On
USB
On/Off
On
Parallel Setup
3-8
Description
Configure the operation of the parallel
interface.
Interpreter
Auto Switch
PCL
PostScript 3
Auto Switch
Format
Raw
Normal
Binary
Raw
Configures how incoming print jobs are
scanned for special binary control codes.
RAW=no processing
Normal = “Adobe Standard Protocol” (ASP)
Binary = “Binary Control Protocol” (BCP)
When Interpreter setting is Auto Switch and
this setting is Raw, the printer will
automatically determine the control code
method, defaulting to Normal if no codes are
found.
Mode
Bidirectional
Standard
Bidirectional
When set to “Standard”, the parallel port
operates as a standard parallel port with no
bidirectional capabilities. When set to
“Bi-directional”, the parallel port operates in
IEEE-1284 mode, supporting “nibble mode”
and “ECP” bidirectional communications
modes.
User’s Guide
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Delay Out Close
On/Off
Off
When ON, the printer will wait until the job
is completely printed and delivered to the
output tray before terminating the
connection, allowing all reverse-channel
data to be sent back to the host. This will
cause a reduction in printer throughput.
When OFF, reverse-channel data generated
after the job interpretation is discarded. No
reduction in printer throughput occurs.
Binary PS
On/Off
On
When On, the feature allows all binary codes
to be processed by the PostScript interpreter.
When Off, special binary control codes may
be intercepted per the Format item setting.
Serial Setup
User’s Guide
Submenu
Interpreter
Auto Switch
PCL
PostScript 3
Auto Switch
Format
Raw
Normal
Binary
Raw
Configures how incoming print jobs are
scanned for special binary control codes.
RAW=no processing
Normal = “Adobe Standard Protocol” (ASP)
Binary = “Binary Control Protocol” (BCP)
When Interpreter setting is Auto Switch and
this setting is Raw, the printer will
automatically determine the control code
method, defaulting to Normal if no codes are
found.
Serial Mode
RS232
RS422
RS232
Serial mode
Baud Rate
1200, 2400,
4800, 9600,
19200, 38400,
57600, 115200
9600
Serial baud rate
Data Bits
8, 7
8
Serial data bits
Stop Bits
1, 2
1
Serial stop bits
Parity
None
Even
Odd
None
Serial parity
DTR Ready/Busy
On/Off
Off
If On, the DTR signal will reflect the Ready/
Busy status.
DTR On1/Off1
On/Off
Off
If On, the DTR signal will reflect the Online/
Offline status.
DTR Error
On/Off
Off
If On, the DTR signal will reflect the Error
status.
RTS Ready/Busy
On/Off
Off
If On, the RTS signal will reflect the Ready/
Busy status.
3-9
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
RTS On1/Off1
On/Off
Off
If On, the RTS signal will reflect the Online/
Offline status.
RTS Error
On/Off
Off
If On, the RTS signal will reflect the Error
status.
XON Ready/Busy
On/Off
On
If On, the XON response will reflect the
Ready/Busy status.
XON On1/Off1
On/Off
On
If On, the XON response will reflect the
Online/Offline status.
XON Error
On/Off
Off
If On, the XON response will reflect the
Error status.
DTR Polarity
High
Low
High
Polarity for DTR
RTS Polarity
High
Low
High
Polarity for RTS
Robust XON
On/Off
Off
Send Multiple XON codes.
Delay Out Close
On/Off
Off
When ON, the printer will wait until the job
is completely printed and delivered to the
output tray before terminating the
connection, allowing all reverse-channel
data to be sent back to the host. This will
cause a reduction in printer throughput.
When OFF, reverse-channel data generated
after the job interpretation is discarded. No
reduction in printer throughput occurs.
Binary PS
On/Off
On
When On, the feature allows all binary codes
to be processed by the PostScript interpreter.
When Off, special binary control codes may
be intercepted per the Format item setting.
ETX/ACK
On/Off
Off
Network 1 Setup
3-10
This submenu allows you to set up the
Network interface.
Interpreter
Auto Switch
PCL
PostScript 3
Auto Switch
Format
Raw
Normal
Binary
Raw
Configures how incoming print jobs are
scanned for special binary control codes.
RAW=no processing
Normal = “Adobe Standard Protocol” (ASP)
Binary = “Binary Control Protocol” (BCP)
When Interpreter setting is Auto Switch and
this setting is Raw, the printer will
automatically determine the control code
method, defaulting to Normal if no codes are
found.
User’s Guide
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Network Address
<hex display
of MAC
address>
NA
Displays MAC address of network interface.
IP Address
data entry
000.000.000.000
IP Address. If DHCP is enabled, this is
read-only. Otherwise, this can be changed by
the address can be set manually here
Subnet Mask
data entry
000.000.000.000
Default Gateway
data entry
000.000.000.000
LPD Banner
On/Off
Off
DHCP
On/Off
On
IPv6
On/Off
Off
Delay Out Close
On/Off
Off
When ON, the printer will wait until the job
is completely printed and delivered to the
output tray before terminating the
connection, allowing all reverse-channel
data to be sent back to the host. This will
cause a reduction in printer throughput.
When OFF, reverse-channel data generated
after the job interpretation is discarded. No
reduction in printer throughput occurs.
mDNS
On/Off
On
Enabled multicast-DNS protocol. mDNS is
the underlying protocol for “Bonjour”.
Local Link
read-only
000.000.000.000
Auto-negotiated “local link” internet address
(used primarily by Bonjour protocol)
Multi-Session
On/Off
Off
When On, allows the printer to have
multiple network print sessions open at a
time. When Off, only 1 session can be
opened at a time. Some server environments
may benefit from a setting of Off.
EtherTalk
On/Off
On
Netware Setup
User’s Guide
If ON, prints a special “banner page” before
each LPR print job.
This submenu allows you to set up the
Netware interface.
Netware
On/Off
Off
Netware Frame
Auto-Sense,
802.3,
Ethernet II,
802.2 SNAP,
802.2
Auto-Sense
Netware Mode
NPRINTER
PSERVER
PSERVER
3-11
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Binary PS
On/Off
On
When On, the feature allows all binary codes
to be processed by the PostScript interpreter.
When Off, special binary control codes may
be intercepted per the Format item setting.
Factory Defaults
Yes
No
No
Resets the menu to factory network defaults.
Connection Speed
Auto-Sense
100Mbit Half
100Mbit Full
10Mbit Half
10Mbit Full
Auto-Sense
Configures the Ethernet connection speed
(10 or 100 Mbits/second) and
communication mode (full or half duplex).
The “Auto Sense” setting attempts to
auto-negotiate this connection with the
networking hardware, usually a switch.
When a setting other than “Auto Sense”
must be used, the following should be
considered: If connected to network switch,
the “100Mbit/Full” setting can be used. If
connected to a hub, use the “100Mbit/Half”
setting.
Bidirectional
On/Off
On
When this setting is “on”, the printer may
receive and send information over the
network interface. When this setting is “off”,
the printer will only receive information
over the network interface. This applies
primarily when using printing over a “Port
9100” connection. This setting normally
should be left at its default setting, should
only be turned “off” under special
circumstances.
Wait timeout
0000-9999
0270
(In Seconds): Specifies the amount of time
the printer will allow a network connection
to remain open without transferring data
before the printer terminates the connection.
SNMP On/Off
On/Off
On
HTTP Port
00000-99999
00080
Specifies the TCP port number to use for
HTTP connection to the printers embedded
web server.
IP Filtering
Disabled
Enabled
Disabled
(available via web server only): Allows an
administrator to control access to printing
and access to the embedded web server on
the basis of IP addresses. This is a security
feature.
USB Setup
Interpreter
3-12
This item allows you to set up the USB
interface.
Auto Switch
PCL
PostScript 3
Auto Switch
User’s Guide
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Format
Raw
Normal
Binary
Raw
Configures how incoming print jobs are
scanned for special binary control codes.
RAW=no processing
Normal = “Adobe Standard Protocol” (ASP)
Binary = “Binary Control Protocol” (BCP)
When Interpreter setting is Auto Switch and
this setting is Raw, the printer will
automatically determine the control code
method, defaulting to Normal if no codes are
found.
Delay Out Close
On/Off
Off
When ON, the printer will wait until the job
is completely printed and delivered to the
output tray before terminating the
connection, allowing all reverse-channel
data to be sent back to the host. This will
cause a reduction in printer throughput.
When OFF, reverse-channel data generated
after the job interpretation is discarded. No
reduction in printer throughput occurs.
Binary PS
On/Off
On
When On, the feature allows all binary codes
to be processed by the PostScript interpreter.
When Off, special binary control codes may
be intercepted per the Format item setting.
PS Menu
The PS menu allows you to Print PS Errors. Items available in this menu are described below
Parameter
Value
Default
Description
Print PS Errors
On/Off
Off
Choose to either print or not print PS errors.
PCL Menu
The PCL menu allows to set a variety of PCL settings. Items available in this menu are
described below
User’s Guide
Parameter
Value
Default
Description
Orientation
Portrait
Landscape
Portrait
Choose the orientation of the page.
Font Source
Internal
User FLASH
Hard Disk
Compact Flash
Internal
Choose the source of the default font.
Font Number
0-158
50
Set the default font number.
3-13
Operator Panel Menus
Operator Panel
Parameter
Value
Default
Description
Pitch
0.08 - 100.00
10.00
Change the default pitch of text.
Symbol Set
All available
symbol sets
10U:PC-8 CP437
Choose a default symbol set.
Lines Per Page
5-128
60/Letter
64/A4
Change the default number of lines per page.
Default value varies by paper size selected.
CR Mode
CR=CR
CR=CR/LF
CR = CR
Define the default action prompted by a
carriage return—a carriage return equals
either a carriage return alone, or a carriage
return and a line feed together.
LF Mode
LF=LF
LF=CR/LF
LF = LF
Define the default action prompted by a line
feed—a line feed equals either a line feed
alone or a carriage return and a line feed
together.
FF Mode
FF=FF
FF=CR/FF
FF = FF
Define the default action prompted by a
form feed—a form feed equals either a form
feed alone or a carriage return and a form
feed together.
Print Area
Normal
Expanded
Normal
Set the print area.
Parameter Values
3-14
submenu
Paper Source
Tray 1
Tray 2
Tray 3
Tray 4
Auto-Select
Varies per tray
Set the escape sequence for paper source.
Paper Size
Executive
Letter
Legal
Invoice
Legal13
A6
A5
A4
B5
Monarch
Com10
DL
C5
Com9
Varies per size
Set the escape sequence for paper size.
User’s Guide
Operator Panel Menus
Operator Panel
System Menu
The System menu allows you to specify system-level operation of the printer during normal and
certain error conditions. Items available in this menu are described below
User’s Guide
Menu Item
Value
Default
Description
Factory Defaults
U.S.
Non-U.S.
U.S. for 110V
Non-U.S. for
230V
Resets the menu to factory defaults. You
change these defaults by changing the
options in the Operator Panel; however,
settings in the driver will override Operator
Panel settings.
Save Config
Saves current configuration.
Restore Config
Restores configuration.
Toner Low
Stop
Continue
Stop
Stop printing or Continue printing when the
Toner Low message is first displayed.
When the print cartridge is low on toner, the
Operator Panel displays this message. The
printer normally has about 500 pages left to
print before the print density fades. In its
default state, the printer will stop printing
when it detects the toner is low. You can
continue printing by pressing the START/
STOP button. The printer will then continue
printing indefinitely without operator
intervention, even if it runs out of toner. The
warning message remains displayed on the
Operator Panel. If the printer is set to
Continue after Toner Low, the printer will
not stop and will continue to print even with
no toner available.
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dutch
Danish
Norwegian
Swedish
English
Change the language of the display
messages.
Power Save
3-120
15
Set the time in minutes since last print
before entering Power Save mode. See
“Power Save Mode” on page 2-17 for more
information.
Wait Timeout
00000 - 99999
00020
Increase or decrease the length of time (in
seconds) that the printer will remain in the
waiting state—a job is being processed, no
end-of-file has been detected, and there is no
more data to process. This setting applies to
both PCL and PostScript print jobs.
3-15
Operator Panel Menus
Operator Panel
Menu Item
Value
Default
Description
Job Timeout
00000 - 99999
00000
Increase or decrease the limit (in seconds)
for the total time of processing a PostScript
job. A 0 setting indicates no timeout. This
setting applies only to PostScript jobs.
Jam Recovery
On/Off
On
Turn jam recovery on or off.
Hex Print
On/Off
Off
Print a job in hexadecimal for a technician to
use in diagnosis of a datastream problem.
Quality Menu
The Quality Menu allows you set image quality options. Items available in this menu are
described below
Parameter
Value
Default
Description
Resolution
600 dpi
1200 dpi
600 dpi
Set the resolution (dpi).
Toner Saver
On/Off
Off
Turns toner saver on or off
Print Density
1-7
4
Specifies how dense the toner is to be
applied to the page.
Functions Menu
The Functions menu provides a variety of performance and summary reports. Items available in
this menu are described below
Parameter
Default
Description
Print Usage Rep
Prints the usage report.
Reset Printer
Reboots the printer. All data in not in
non-volatile memory will be lost
Print Summary
Prints the configuration summary (same as
pressing the Info button)
Network Summary
Prints the network summary.
Print Test
Single
Continuous
Prints a test page.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a font list for PostScript or PCL.
Print Error Log
3-16
Value
Prints the error log.
User’s Guide
Operator Panel Menus
Operator Panel
FLASH/Disk/CF Menu
For each installed drive: FLASH, Disk, CF the following menu items are available. The menu
only appears on the Operator Panel if the accessory is installed. Items available in this menu are
described below
Menu Item
Value
Print
List of files
Default
Description
Prints the selected file.
Delete
Deletes the selected file.
Format device_name
SELECT
CANCEL
Formats user flash. All data stored on the
device will be erased.
Flash Summary
Print
Summary
Prints the summary file.
Date/Time Menu
The Date/Time Menu provides setup for Date and Time options. Items available in this menu
are described below
User’s Guide
Menu Item
Value
Default
Description
Month
January
through
December
current
Set the current month.
Day
1-31
current
Set the day of the month.
Year
2000 - 2099
current
Set the current year.
Hour
1-11 am
1-11 pm
Midnight
Noon
current
Set the current hour.
Minute
0 - 59
current
Set the current minute.
Second
0 - 59
current
Set the time in seconds.
Offset from GMT
-12 through +
12 hours
0 or 30
minutes
0
Select your time zone.
3-17
Operator Panel Menus
Operator Panel
Status Information
Status information is printed on the Configuration Summary.
Category
Description
Status Info
This listing on the Configuration Summary provides the status for each tray’s Paper Type, Paper
Size, and capacity used. It also provides Toner status (consumable life tracking). Usage Count
displays the current amount of usage of the printer.
Information
This listing on the Configuration Summary provides data about the printer such as the product
version, PostScript version and images printed.
Options Info
This listing on the Configuration Summary tells you which options are installed on the printer.
Changes to some configuration items may not be available in the Operator Panel. Some items
are only configurable via the EWS and do not appear in the Operator Panel although their
configuration is displayed in the Configuration Summary.
Parameter
Value
Default
Description
Host Name
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
Hostname to use when referring to the
printer by name, rather than IP address.
DNS Primary IP
data entry
000.000.000.000
IP address of the Domain Name Server.
Needed when enabling email notifications
via the EWS when DHCP has been disabled.
When DHCP is enabled, this item shows the
assigned IP address.
DNS Secondary IP
data entry
000.000.000.000
If the primary DNS does not respond, use
this secondary DNS.
DNS Domain Name
data entry
empty
Name of the Domain used by DNS.
WINS Primary IP
data entry
000.000.000.000
WINS Secondary IP
data entry
000.000.000.000
WINS Host Name
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
mDNS Host Name
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
Interface Setup
3-18
User’s Guide
Operator Panel Menus
Operator Panel
Parameter
mDNS SVC Name
Value
Default
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
Description
Current Zone
empty
Shows the name of the current zone for
EtherTalk networking
Preferred Zone
*
Allows you to choose from a list of existing
zones. * uses the default zone.
Netware Setup
User’s Guide
Print Server Name
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
NDS Tree Name
data entry
empty
NDS Context
data entry
empty
Job Poll Interval
0-255
0
Print Server SAP
Name
data entry
Model Name
plus last 7 digits
of MAC
(Network)
address
3-19
Operator Panel Menus
Operator Panel
Understanding Page Counters
Page Counters are included in Status information.
Counter Type
3-20
Definition
Image Counter
This counter reflects the number of images (sides) printed for the printer.
Toner Page Count
This counter reflects the number of pages printed using the installed cartridge.
Sheet Counter
This counter displays the number of sheets (one sheet equals two sides) the printer
has printed.
Usage Count
This counter calculates usage by image count regardless of page size. Simplex pages
equal one, while duplex pages equal two images.
A Usage.csv file is stored in User Flash that includes information about the printer
(such as Product Name, Serial Number, and Date) and the Usage Counter values. This
file is in comma-separated-value format and can be accessed via the printer’s File
Management web page.
The printer can also be configured, via the EWS, to generate an email that includes
Usage Counter information. The email will be sent on the first of each month (or the
first time the printer is powered on in any new month). The email contains the
Usage.csv file.
Fuser Count
This counter counts images. Pages larger than A4/Letter are counted as two images.
Pages that are Letter/A4 or smaller are counted as 1 image in simplex mode and 2
images in duplex mode. Pages larger than Letter/A4 are counted as 2 images in
simplex mode and 4 images in duplex mode.
User’s Guide
Chapter 4: Windows Operations
This chapter describes features of the Windows Driver. The
driver allows you set default settings for all print jobs as
well as print settings for individual print jobs. Similar
features may be available in the Operator Panel or EWS. If
there is a conflict between settings in the Operator Panel,
Printing Preferences (default driver settings), or Embedded
Web Server and printer settings set via your application for
individual print jobs, the application settings supersede any
other setting.
In this Chapter...
• Installing PCL5e
and PostScript 3
Drivers
• Setting Default
Values
• Printing a Test
Page
• Cancelling Printing
Installing PCL5e and PostScript 3 Drivers
The Sharp Installation CD installs the PCL6 printer driver
which is the best driver choice for most users. PCL5e and
PostScript 3 are also provided on the installation CD and
can be installed as follows:
• Accessing the
Driver from an
Application
• Navigating the
Printer Properties
Window
• Saved Settings
• Main Tab
1. Place the Sharp Installation CD into your CD drive.
• Paper Tab
2. From the Control Panel, select Printers and Faxes.
• Advanced Tab
3. Right-click in the printer list and select Add Printer.
• Job Handling Tab
The Add Printer Wizard appears.
• Watermark Tab
4. Click Next.
The Local or Network Printer screen appears.
5. Select Local printer attached to this computer and
deselect Automatically detect and install my Plug
and Play printer.
6. Click Next.
The Select a Printer Port screen appears.
7. Select Use the following port and select the port
from the pulldown list.
8. Click Next.
The Install Printer Software screen appears.
9. Select Have Disk…
An Install From Disk dialog appears.
4-1
Setting Default Values
Windows Operations
10. Click Browse… and navigate to:
<CD drive>\Drivers\<Language>\<Platform>\<PDL> where:
• <CD drive> is the drive letter for your CD drive, typically this is D:
• <Language> is:
• ENUS is for English drivers
• FREN is for French drivers
• SPAN is for Spanish drivers.
• <Platform> is:
• W2K is for Windows 2000, Windows XP, Vista, Server 2003 32bit and Server 2008
32bit.
• W9X is for Windows 98 and Windows ME.
• W64 is for Vista 64bit, Server 2003 64bit and Server 2008 64bit.
• WNT is for Windows NT4.
• <PDL> is:
• PCL is for PCL5e drivers
• PS is for PostScript 3 drivers
• XL is for PCL6 drivers
For example, the path D:\Drivers\ENUS\W2K\PS installs the English PostScript 3 drivers
for XP.
11. Select either SHARP DX-B450P or SHARP DX-B350P driver, depending on your model.
12. The Name Your Printer screen appears.
13. Click Next.
14. The Printer Sharing screen appears.
15. Click Next.
16. The Print Test Page screen appears.
17. Click Next.
The Wizard is complete.
18. Click Finish.
Setting Default Values
The Printer Properties window can be accessed through your Windows Printers and Faxes
Menu to make changes that apply to all jobs by default. You may only need to access this
feature the first time you install the driver.
To set default values from Printers and Faxes:
1. Select the Printers and Faxes from your Start menu.
2. Right-click the desired DX-B350P/B450P printer and select Properties.
4-2
User’s Guide
Setting Default Values
Windows Operations
The Printer’s configuration window appears.
The driver can automatically recognize all the installed options for your printer. To get the
installed options, click the Configuration tab and then the Auto Configuration button. You
can also manually install an option by selecting it from the pulldown and changing its
status.
User’s Guide
4-3
Printing a Test Page
Windows Operations
3. On the General Tab, click Printing Preferences
The Printing Preferences window appears.
4. Any options set in any tab become your default values.
Printing a Test Page
You can print a Test page to verify printer connectivity and operation.
To print a test page through your Printer Properties:
1. Select the General tab within your Printer Properties accessed by right-clicking your
printer.
2. Click Print Test.
3. Click OK.
4. Click OK.
4-4
User’s Guide
Cancelling Printing
Windows Operations
Cancelling Printing
To cancel printing, you can either cancel the print job at the printer or at the computer.
Cancelling a Print Job at the Printer
Press the CANCEL button then press the Start button on the Operator Panel. Pages being
printed at the moment will continue to be printed.
Cancelling Print Jobs at the Computer
Double-click the printer icon
at the bottom right of the taskbar in Windows.
From the displayed window, click the document name that you wish to delete and press the
Delete key.
User’s Guide
4-5
Accessing the Driver from an Application
Windows Operations
Accessing the Driver from an Application
To make changes that apply to documents printed from a specific application, access Printer
Properties from the application.
NOTE:
If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web
Server and printer settings set via your application, the application settings supersede any other
setting.
To access Printer Properties from an application:
1. Select the Print option from your application.
2. Select the desired DX-B350P/B450P printer.
3. Click the Printer’s Properties button.
The Printer’s Properties window appears.
4-6
User’s Guide
Navigating the Printer Properties Window
Windows Operations
Navigating the Printer Properties Window
The driver screens are divided in to five groups of functionality as described in the table below.
Tab
Functions
Comments
Main
Copies
Document Style
N-up Printing
Finishing
Output
Image Orientation
Allows you to select number of copies, one
or two-sided printing, binding and margin
shift, output destination, and page
orientation.
Paper
Paper Size
Paper Selection
Zoom Settings
Cover Sheet Selection
Options
Allows you to choose paper size and type,
image scaling, cover sheets, and other
paper and input tray options.
Advanced
Manual Adjustment
Overlay Options
Font Substitution
Quality
Allows you to adjust image quality, print
overlays, and control font substitution.
Job Handling
Retention Settings
Job Accounting
Allows you to configure Job retention and
Job Handling.
Watermark
Watermark
Allows you to configure watermarks.
Saved Settings
As you create groups of settings in your Printer Properties, you can save that group of settings.
You can then select that group of settings by the name under which you saved them. This can
save you time and effort when printing.
To save a group of settings in your Printer Properties:
1. Set up your print job by choosing all options you wish to reuse in the Printer Properties.
2. Click the Save button that is located next to the Saved Settings pulldown in all tabs within
your Printer Properties.
3. Enter a Name for the saved settings.
4. Click OK.
5. Click OK.
To use saved settings:
1. Select the desired setting_name from the Saved Settings pulldown in all tabs within your
Printer Properties.
2. Click OK.
User’s Guide
4-7
Main Tab
Windows Operations
Main Tab
Selecting Number of Copies
You can select the number of copies to print via your Printer Properties. When selecting the
number of copies, you should also decide if those copies are collated.
To select number of copies:
1. Select the Main tab within your Printer Properties.
2. Either enter the number of copies or click the arrow buttons to increase or decrease the
number of copies selected.
3. Click OK.
4-8
User’s Guide
Main Tab
Windows Operations
Collating Copies
When printing multiple copies of a job, the output can be automatically collated. When copies
are collated, they are printed in groups by the print job, not by the page. If you do not select the
collate option, your copies will be printed by page. So, ten page number 1’s will print and then
ten page number 2’s will print. Collated jobs will print all pages in sets, pages 1 through 10,
until all sets have been printed.The default for Collating is On when there is more than one copy
being printed.
To select collating through your Printer Properties:
1. Select the Main tab within your Printer Properties.
2. Click Collate.
3. Click OK.
Setting Image Orientation
Select portrait or landscape orientation or select to rotate the existing orientation by 180
degrees.
To select orientation through your Printer Properties:
1. Select the Main tab within your Printer Properties.
2. Select the desired orientation.
You can choose Portrait, Landscape, or to rotate the page 180 degrees.
3. Click OK.
Output Destination
You can choose the output tray where your print job will be placed.
To select the paper destination through your Printer Properties:
1. Select the Main tab within your Printer Properties.
2. Select the desired tray from the Output pulldown.
3. Click OK.
Document Style (2-Sided Printing/Duplex)
The printer can automatically print on both sides of paper when the optional Duplex module is
installed. See“Paper Types” on page 2-6 for information about what paper cannot be duplexed.
With two-sided printing, you can print a document in the form of a small book. You can use any
paper size that duplex printing supports. The printer automatically reduces pages to fit within
the pamphlet parameters. It prints two pages per side and prints the pages in the order needed to
accommodate a center fold. You can specify the binding edge (see “Finishing” on page 4-12) to
specify the room left for binding your book.
User’s Guide
4-9
Main Tab
Windows Operations
To print on both sides of the paper from your Printer Properties:
1. Select the Main tab within your Printer Properties.
2. Select Book, Tablet, or Pamphlet 2-sided printing.
You can select how the printer will orient the page layout when duplexing. Depending on
your page orientation, duplexing on the long-edge or short-edge of the paper produces
different results.
2-sided Book prints as shown below.
Book
Portrait
Book
Landscape
2-sided Tablet prints as shown below.
Tablet
Portrait
Tablet
Landscape
Pamphlet Style prints as shown below.
Pamphlet
Portrait
Pamphlet
Landscape
3. Click OK.
Poster Printing
If you have a large page image that can not be printed on the available paper sizes, you can print
the document in poster print. Poster Print prints the document to a full bleed (to the edges of
paper with no border) and breaks the document up into multiple pages. The pages can then be
placed together, edge-to-edge, to create a large version of the print job.
To print in poster mode:
4-10
User’s Guide
Main Tab
Windows Operations
1. Select the Main tab within your Printer Properties.
2. Select the PosterPrint Document Style.
3. Click Options.
The PosterPrint window appears.
4. Enter the desired parameters.
Enter the X and y axis enlargement and orientation.
5. Click OK.
6. Click OK.
User’s Guide
4-11
Main Tab
Windows Operations
Multiple Pages to Single Sheet (N-up)
You can print multiple pages on a single sheet when printing a multi-page document. This can
save paper and is handy for draft reviews. You can print one, two, four, six, eight, nine, or
sixteen pages per sheet.
To select the number of pages to print on a single page:
1. Select the Main tab within your Printer Properties.
2. Select the number of pages to print from the N-Up pulldown menu.
3. Check the Border box if a page border is desired.
4. Select the Order in which the pages should be placed on the page.
5. Click OK.
Finishing
You can add room on a page to allow for binding without modifying the document in the
authoring application.
To allow room for binding:
1. Select the Main tab within your Printer Properties.
2. Click the Binding Edge and Margin shift distance from the pulldown menus in the
Finishing area.
The Binding edge can be set to any of the choices in the pulldown list. The margin shift
distance specifies how far to move the page image over to allow for binding.
3. Click OK.
4-12
User’s Guide
Paper Tab
Windows Operations
Job Offset
The Offset Catch Tray can place sheets in alternate positions to separate one print job from
another. This is called job offsetting. When selected, the output position changes after the final
sheet of the print job is printed. The next job is offset (shifted a bit) to keep it separate from the
previous print job. The Offset Catch Tray must be installed to use this option. Once installed,
this feature is enabled by default.
To disable Job Offset through your Printer Properties:
1. Select the Main tab within your Printer Properties.
2. Select No Offset in the Finishing area
3. Click OK.
Paper Tab
Source
You can select the input tray from which paper is used to print the job.
To select the paper source through your Printer Properties:
1. Select the desired tray from the Paper Source pulldown in the Paper tab within your
Printer Properties.
Automatically Select will choose and available tray.
2. Click OK.
Printing on Special Paper
The printer can accommodate a variety of special paper such as Transparencies, Envelopes,
Labels, Index cards, and Postcards. Each paper type requires some special handling. Prior to
inserting the paper into the tray, read the sections in “Paper Types” on page 2-6 for each special
paper type.
Settings in the Operator Panel and in your Printer Properties are required to specify the special
paper loaded in the specified tray. Paper type settings must match those of the actual paper
loaded in the trays. Otherwise, image quality cannot be processed accurately. Toner may not
fuse properly on the paper, resulting in dirty and poor quality printouts.
To select the special paper types through your Printer Properties:
1. Change media size at Operator Panel via the loaded tray’s Paper Menu’s Media size
selection or using the EWS.
2. Select the Paper Type from the pulldown in the Paper tab within your Printer Properties.
3. Ensure that the Paper Source is set to a paper tray that is loaded with the required paper.
4. Click OK.
User’s Guide
4-13
Paper Tab
Windows Operations
Selecting Paper Size
You can select from a list of standard paper sizes. Available sizes are defined in “Paper Sizes”
on page 2-5.
To select the paper size through your Printer Properties:
1. Select the Paper tab.
2. Select the desired paper size from the Paper Size pulldown.
3. Click OK.
Custom Size Paper
When loading custom size paper in the tray, adjust the paper guides as necessary. See “Custom
Sizes” on page 2-6 for additional information about custom sizes.
To load and print custom paper:
1. Load the paper in the desired tray and set the custom paper size as described in section
“Custom Sizes” on page 2-6.
2. Select the Paper tab within your Printer Properties.
3. Click Custom Size.
The Custom Size window appears.
4. Enter the paper parameters.
5. Name the custom size and add it by clicking the Add button.
6. Click OK.
7. Select the saved paper size from the Paper size pulldown.
8. Click OK.
Cover Sheet
Cover Sheet Selection
A cover sheet is the first page of the document. The printer enables you to choose a different
paper source for the cover sheet than for the rest of the document. You can then use a different
stock paper for the first page of the document while sending the document as a single print job.
The paper must be the same size as the rest of the document.
To enable cover sheets through your Printer Properties:
1. Select the Paper tab within your Printer Properties.
2. Check Use Cover Sheet.
3. Select the Paper Source and Paper Types from the pulldowns.
4. Click OK.
4-14
User’s Guide
Paper Tab
Windows Operations
Zoom Settings
You can scale any page image to fit the paper size being used. Zoom settings are unavailable if
you have chosen a Document style of N-Up or Pamphlet. Fit to Page is unavailable if you have
chosen Pamphlet.
To scale the print image to fit on a page:
1. Select the Paper tab within your Printer Properties.
2. Click the Fit to Page radio button.
3. Select the paper size from the pulldown.
4. Click OK.
To zoom in or out to change the size of the page image:
1. Select the Paper tab within your Printer Properties.
2. Click the Zoom radio button.
3. Click Settings.
4. Enter the desired value to scale the image.
5. Click OK.
6. Click OK.
Auto Tray Change
When an input tray runs out of paper, auto tray changing enables the printer to switch to another
available tray that contains the same size and paper type.
To select auto tray changing through your Printer Properties:
1. Select the Paper tab within your Printer Properties.
2. Select Auto Tray Change.
3. Click OK.
Media Check
When Media Check is enabled (default):
The printer first checks the requested input tray, or the printer’s default tray if one is not
specifically requested, to see if it contains paper loaded that matches the media size and media
type specified from your computer.
If the input tray does not contain the requested paper the printer searches other input trays to
find one that has paper matching the requirements. If none is found, the printer stops and asks
you to load the requested paper. The top line of the Operator Panel display will look like one of
the following:
User’s Guide
4-15
Paper Tab
Windows Operations
“Load Paper”
or
“Load Paper TrayX”
“X” is the tray number where the paper should be loaded.
If “Load Paper” is the displayed message, the paper may be loaded into any tray. If the paper
size being loaded cannot be auto-sensed, then the Operator Panel must be used to configure the
paper size. After the paper is loaded, the printer will automatically resume printing. If you
want to simply continue printing on the default input tray without checking the paper size
requested, press the START/STOP key to resume printing.
If “Load Paper TrayX” message is displayed, then loading the requested paper into the
indicated tray will cause the printer to automatically resume printing. If the paper is loaded into
a tray other than the one indicated, then pressing the START/STOP key will allow the printer to
resume printing if “Auto Tray Change” is enabled.
When both Auto Resize and Media Check are ON, the paper size requested, via the driver, will
not be enforced because Auto Resize overrides the paper size aspect of Media Check. If you
want to enforce a specific paper size, then it is necessary to disable Auto Resize via the
Operator Panel’s Paper Menu.
To enable media check:
1. Select the Paper tab within your Printer Properties.
2. Check Media Check.
3. Click OK.
When Media Check is disabled:
The printer will print from the default paper tray. The size or type of paper in the tray is not a
factor in paper tray selection.
Skip Blank Pages
If pages exist in your document that do not contain text, you may select not to print them.
To skip blank pages:
1. Select the Paper tab within your Printer Properties.
2. Check Skip Blank Pages.
3. Click OK.
4-16
User’s Guide
Advanced Tab
Windows Operations
Manual Feed
Tray 1 can be used for manual feed. You must also set your Printer Properties for manual feed.
Tray 1 normally operates in multiple-purpose mode, where multiple sheets can be loaded and
printed continuously. In Manual mode, you are prompted to press the Start button for each
sheet.
To select manual feed through your Printer Properties:
1. Select the Paper tab within your Printer Properties.
2. Check Tray 1 is Manual Feed.
3. Click OK.
Advanced Tab
Manual Adjustments
You can make a variety of adjustments to the Brightness and Contrast of your printed pages
when using the PCL6 driver. This feature is not available for PostScript or PCL5e.
Brightness and Contrast can be separately adjusted using the slider controls. You can select
Text, Graphic, or Photo elements of the output to be effected by these controls. You can also
specify that all elements of the output are effected.
Quality
For all Print driver versions, you can adjust quality settings. These include:
•
Resolution
Select 600 dpi for normal printing or 1200 dpi for high quality mode
•
Toner Save
This prints everything with less print density.
•
Text to Black
This converts color text to be printed solid black instead of representing colors with
shades of gray.
Overlay Options
Create Overlays
The Overlay window allows you to create, delete, and edit the behavior of overlays. An overlay
is a portion of a document that is added to each page of a print job such as a letterhead or a
standard form. There are no pre-defined overlays. You must create overlays through an
application. Then the overlay you have created may be included on future print jobs. Create
New Overlay will create an overlay when the print job is sent.
User’s Guide
4-17
Advanced Tab
Windows Operations
To create an overlay:
1. Access your printer’s properties from your application.
2. Select the Advanced tab within your Printer Properties.
3. Click Overlay Options.
The Overlay Window appears.
4. Check Create Overlay and enter a name for the overlay.
5. Click OK to close the Overlay window.
6. Click OK to close the printer properties.
7. Click Print in the print dialog and the overlay will be created.
8. Click OK.
Using Overlays
After overlays have been created you can select the desired overlay from the Overlay Options
list. Then you can define when an overlay should be printed, either All Pages, First Page Only,
or All But First Page. The Remove button deletes the selected overlay from the list.
To use an overlay after they have been created:
1. Open any document in any application.
2. Select File>Print within that application.
3. Select the DX-B350P or DX-B450P printer.
4. Click Properties.
5. Select the Advanced tab.
6. Click Overlay Options.
The Overlay Window appears.
7. Select the desired Overlay.
Overlay options are: All Pages, First Page Only, and All Pages but First Page.
8. Click OK to close the Overlay window.
9. Click Print in the print dialog and the document will be printed with the overlay added to
every page.
Font Substitution
This feature allows you to substitute TrueType fonts with printer fonts. You can also set the
TrueType font output type.
To set font substitution:
1. Access your printer’s properties from your application.
2. Select the Advanced tab within your Printer Properties.
4-18
User’s Guide
Job Handling Tab
Windows Operations
3. Click the Font Substitution button.
4. Select the desired TrueType Download Type.
5. Check Font Substitution checkbox.
6. Click New to add a new substitution or Edit to change an existing substitution.
You can also delete and existing substitution or reset the substitutions to default settings.
7. Click OK.
Job Handling Tab
Job Accounting
Job accounting stores information about each print job received by the printer. You can enter a
User Name up to 80 characters and a numeric Job Account ID via the driver. Job accounting can
be enabled or disabled via the EWS or Operator Panel. In addition, job accounting information
can be viewed online in the EWS or retrieved as a CSV file from the EWS or Operator Panel.
Job accounting information can also be reset to create a clean data sheet. The CSV file contains
the following information.
Line 1 contains the Job accounting Version number and Model Name
Job Accounting Fields
The fields that are currently defined for the Job Accounting data are as follows:
Column
Description
Job ID
An automatically generated number
Job Name
Name from the authoring application
User ID (from Job Account ID in
the driver)
ID supplied by the user from the driver.
User Name
Name supplied by the user from the driver.
Port
The port from which the job was printed
Protocol
The protocol used.
Pages (sides)
The number of sides printed.
Pages (sheets)
The number of sheets (2 sided) printed.
Date/Time
Date and time job was printed.
User’s Guide
4-19
Job Handling Tab
Windows Operations
Column
Description
Duration
How long it took the job to print.
T1 - T4 Sheets
Number of sheets printed from each tray.
600 dpi pages
Number of pages printed at this resolution.
1200 DPI pages
Number of pages printed at this resolution.
Media size
Page size printed. See * Additional paper sizes.
Media type
The type of paper printed on.
Duplex
Yes or no.
Host
Name of the host that sent the print job.
Status
The status of the print job such as, printed, paused, or cancelled.
*Additional Media sizes
If a job contains multiple paper sizes, additional columns are added for each size.
Configure this feature using your Printer Properties. It is enabled at the Operator Panel or EWS.
To use job accounting:
1. Select the Job Handling tab within your Printer Properties.
2. Enter the User name and Job Account ID.
3. Click OK.
The job accounting information is collected on an internal accounting file within the
printer. It can then be downloaded as a .csv file by an administrator via the printer EWS
and processed off line by the users accounting application.
Job Retention and Storage
You can store print jobs for future use or hold a job at the printer. A held job may be released
with a Password/PIN number when a password was selected in the driver. Enable this feature
via your Printer Properties and print the actual stored job by accessing it through the Job
Library in the printer’s Operator Panel.
The Retention function is used to hold a print job as a file on the printer's internal storage
device, allowing the job to be printed from the Operator panel when needed. Inernal storage
devices can be a hard disk, Compact Flash, or User Flash. The password (a 4 digit number)
allows a confidential job to be printed without being seen by others.
When printing a saved file with password, the password must be entered in the Operator Panel.
4-20
User’s Guide
Watermark Tab
Windows Operations
To set retention options:
1. Select the Job Handling tab within your Printer Properties.
2. Click the Retention checkbox.
3. Select the desired job handling function.
4. Enter the job name in the Job name box.
5. Enter password information, if desired.
6. Click OK.
Hold Only
This setting is used to hold a print job on the printer's hard disk without printing it. Initiate
printing as needed using the Operator panel of the machine.
Hold After Print
This setting is used to hold a print job on the printer's hard disk after it is printed.
Sample Print
When this setting is selected and a print job is sent to the printer, only the first set of copies is
printed. After checking the contents of the first set of copies, you can initiate printing from the
Operator Panel of the printer and the remaining sets are printed. This prevents the occurrence of
excessive misprints.
Password/PIN
Input four digits to set the Password/PIN for the printing job.
Watermark Tab
A Watermark is faded text that appears in the background of all pages or only the first page. The
text can indicate items that are draft versions, confidential, or other important marking text.
COPY, DRAFT, and CONFIDENTIAL watermarks are provided. You can view these by
clicking on their name in the Watermark Pane of the Watermark Window. You can edit their
settings or the settings of any configured watermark by clicking the Edit button.
To create a new watermark to be placed on a print job:
1. Select the Watermark tab within your Printer Properties.
The Watermark Window appears.
2. Click Add.
The New Watermark window appears.
3. Enter the watermark text.
4. Click OK.
User’s Guide
4-21
Watermark Tab
Windows Operations
The text is shown centered on the page.
5. Use the sliders to change the size, position, and angle of the text. Click the center button if
you wish to recenter the text. Click the First page only text box if you only want the text
to appear only on the first page of the document.
6. Click OK.
4-22
User’s Guide
Chapter 5: Macintosh Operations
Installing the Driver
In this Chapter...
The Mac driver is installed by installing the PPD for the
desired printer. The PPD is located on the installation CD.
PPD installation may vary by Mac operating system.
To install the PPD:
• Installing the Driver
• Accessing the
Driver
• Navigating the
Driver
1. Open System Preferences.
5-1
Installing the Driver
Macintosh Operations
2. Select Print & Fax from the Hardware menu.
3. Click + to add the printer.
4. Enter a name for the printer.
5. Enter the IP address of the printer in the location field.
5-2
User’s Guide
Accessing the Driver
Macintosh Operations
6. Select Other from the Print Using pulldown.
A browse window is displayed.
7. Browse to the CD to select the desired PPD.
8. Click Open.
9. Click Add.
The printer is installed.
Accessing the Driver
The Driver can be accessed from your application’s Print menu.
NOTE:
User’s Guide
If there is a conflict between settings in the Operator Panel, Driver, or Embedded Web Server and
printer settings set via your application, the application settings supersede any other setting.
5-3
Navigating the Driver
Macintosh Operations
Navigating the Driver
Driver features and presentation may vary by Mac operating system. In general, the driver
provides a group of “always there” option at the top of the driver window and a pulldown of
Printer features available towards the middle of the window.
The following table provides a general overview of available features and navigation
5-4
User’s Guide
Navigating the Driver
Macintosh Operations
.
Navigation Level 1
Navigation Level 2
Navigation Level 3
Description and Available Items
Always there options:
Printer
Selects the printer with which to print .
Presets
Selects the presets with which to print.
Copies
Defines number of copies printed.
Collated
Turns the collate option on/off.
Two-sided
Turns the two-sided option on/off .
Paper Size
Determines the paper size to be printed.
Orientation
Selects landscape or portrait.
Pulldown Options
TextEdit
Print header and
footer
Prints time, date and document title in the header and
page number in the footer.
Pages per Sheet:
Prints multiple pages on a single sheet of paper. Options
are: 1,2,4,6,9,16
Layout
Layout Direction
Border:
Adds a border around the page image. Options are:
Single Hairline, Single Thin Line, Double Hairline, and
Double Thin Line.
Two-Sided:
Long-edge binding, Short-edge binding
Reverse Page
Orientation
Prints the page image upside down.
Color Matching
This printer is monochrome. This Mac feature is
settable but not applicable.
ColorSync, In
Printer
NA
Profile:
Default is “Automatic”
Pages to Print:
Sets the desired pages to print. Options are: All Pages,
Odd Only, Even Only
Destination Paper
Size:
Sets the paper type on which to print.
Scale to fit paper
size
Scales the page image to the size of paper being printed.
Paper Handling
User’s Guide
5-5
Navigating the Driver
Macintosh Operations
Navigation Level 1
Navigation Level 2
Navigation Level 3
Description and Available Items
Scale down only
Prints smaller page sizes on the current page size.
Checked by default. .
Page Order:
Determines the order in which pages are printed.
Options are: Automatic* default, Normal, and Reverse.
Paper Feed
Determines from which tray(s) paper is pulled.
All pages from:
Options are: Auto Select* Default, Tray 1, Tray 2, Tray
3, Tray 4, and Manual Feed
First page from:
Options are: Auto Select* Default, Tray 1, Tray 2, Tray
3, Tray 4, and Manual Feed. “Tray 1" is default
Remaining from:
Options are: Auto Select* Default, Tray 1, Tray 2, Tray
3, Tray 4, and Manual Feed. “Tray 1" is default
Cover Page
Provides settings for a cover page that is different than
the rest of the print job.
Print Cover Page:
Options are: None* default, Before document, and
After document
Cover Page Type:
Options are: Standard* default, classified, confidential,
secret, topsecret, and unclassified
Billing Info:
Empty
Scheduler
Provides settings to print the document at a later time.
Print Document:
Options are: Now* default, At* has place to set time,
and On Hold
Priority:
Options are: Medium* default, Urgent, High,and Low
Printer Features
Imaging
Resolution
Sets the resolution of the printed image. Options are:
600 DPI* default, and 1200 DPI.
Toner Saver:
Options are: Printer Setting* default, On, and Off.
Auto Resize:
Options are: Printer Setting* default, On, and Off.
Media Type:
Select the media type.
Media Check:
Enable or Disable Media Check. See “Media Check” on
page 4-15 for more information.
General
Output
5-6
Sets a variety of output tray options.
Output Tray:
Default Tray* default, Offset Catch Tray
Output Jogging:
Options are: Off* default and On. See “Job Offset” on
page 4-13 for more information.
User’s Guide
Navigating the Driver
Macintosh Operations
Navigation Level 1
User’s Guide
Navigation Level 2
Navigation Level 3
Description and Available Items
Tray Switching
Checked by default
Jam Recovery
Checked by default
5-7
Navigating the Driver
Macintosh Operations
5-8
User’s Guide
Chapter 6: Embedded Web Server
This printer comes with an Embedded Web Server (EWS).
The EWS resides in the printer and requires no installation.
The EWS contains access to printer features and presents
them as HTML web pages. The changes made via the EWS
change the printer settings in the same manner as the
Operator Panel. To change settings for specific documents,
use your Printer Properties options within the driver.
NOTE:
In this Chapter...
• Accessing the
EWS
• Navigating the
EWS
If there is a conflict between settings in the Operator
Panel, Printing Preferences, or Embedded Web Server
and printer settings set via your application, the
application settings supersede any other setting.
Accessing the EWS
To access the embedded web server, you must be on an
IP-based network and have access to a web browser.
In your web browser, type the IP address assigned to the
printer. For example http://192.0.0.1 for IPv4 or http://
[2001:0db8:85a3:08d3:1319:8a2e:0370:7348] for
IPv6.
6-1
Navigating the EWS
Embedded Web Server
Navigating the EWS
The EWS interface consists of a left-navigation area and a display area. Use the left-navigation
area to locate the desired items and make any configuration changes in the display area.
Left-navigation area
Display Area
After each selection in the EWS, you must press the Submit button for the request to take effect.
The Update button refreshes the screen to show you the current status of the displayed
functions.
6-2
User’s Guide
Navigating the EWS
Embedded Web Server
The following table defines the structure of the EWS. Some EWS functions require an
Administrator Login. The default password is “admin”. Functions that require the
Administrator Login are shown in Italics.
Left-Navigation
Item
Top Level
Left-Navigation Item
Second Level
Top Page
Display Area Functions
Comments
Product Version
PostScript Version
Engine Version
Network Version
Serial Number
Printer Name
Product Name
Location
Status
Display Language
Login/Logout
Displays current product
configuration information and
provides the ability to login as
administrator.
Status
Device Status
Paper Input Tray Status
Output Tray Status
Supply
Device Configuration
User Flash Status
Provides device status
information.
Status
Network Status
General (Network Protocols)
TCP/IP (and IP Address)
DNS/WINS
mDNS
IPv6
EtherTalk
Netware
Email (Send; SMTP)
Email (Receive; POP3)
SNMP (v1/v2)
Provides network status
information.
Status
Power Reset
Reboot Printer
Allows an administrator to
reboot the printer.
Document Operations
Job Library
Directory of Job Library Files (Job
Retention)
See section “Job Retention
and Storage” on page 4-20
Document Operations
Send File
Browse to a file to be sent to the printer.
EWS only feature
The types of files that are
appropriate for sending with
this feature are:
Print Data files – this includes
any file containing: Simple
printable text, PJL/PCL5/
PCL6/PS print-data, or PDF
(Version 1.3 and earlier)
Firmware-Upgrade Files.
User’s Guide
6-3
Navigating the EWS
Embedded Web Server
Left-Navigation
Item
Top Level
Left-Navigation Item
Second Level
Display Area Functions
Comments
File Management
User Flash
Directory of files in User Flash
EWS only Feature
View the files located on the
Flash.
System Settings
Total Count
Image Counter
Toner Page Count
Fuser Counter
Usage Count
See section “Understanding
Page Counters” on page 3-20
System Settings
Default Settings
Clock Adjust
Specify Time Zone
Date & Time Settings
Set time and date parameters.
System Settings
Paper Tray Settings
Tray Linking
Tray Controls
Custom Size Unit
Custom paper size units can
be inches or mm. Custom
paper size width and length
can be set. Note that you must
turn Auto-Sense off to set
custom sizes. Remember to
press the Submit button after
each action to gain access to
custom size settings.
System Settings
Printer Condition
Settings
TAB: Default Settings
Copies, Duplex, Duplex Bind, Default
Source, Manual Feed, Output Tray,
Output Linking, Blank Pages, Auto
Resize, Separator Page, Edge to Edge
Common print settings such
as number of copies and input
and output trays.
System Settings
Printer Condition
Settings
TAB: PCL
Orientation, Font Source, Font Number,
Pitch, Symbol Set, Lines Per Page, CR
Mode, LF Mode, FF Mode, Print Area
PCL settings.
System Settings
Printer Condition
Settings
TAB: PostScript 3
Print PS Errors
PostScript 3 settings.
System Settings
Operation Settings
Display Language, Power Save, Wait
Timeout, Job Timeout, Jam Recovery,
Hex Print, Toner Low, Job Accounting
A variety of printer
operational settings.
System Settings
Device Control
Resolution, Toner Saver, Print Density
Settings for Resolution, Sving
Toner, and Toner Density.
System Settings
Interface Settings
Port, Parallel Setup, Serial Setup, USB
Setup
Enable/Disable I/O ports
System Settings
Storing/Calling of
System Settings
Factory Defaults, Save Configuration,
Restore Configuration
Save and Restore
Configuration are EWS only
features
Network Settings
Quick Settings
Network Names, DNS Settings, WINS
Settings, SMTP Settings
Access to commonly used
network settings.
6-4
User’s Guide
Navigating the EWS
Embedded Web Server
Left-Navigation
Item
Top Level
Left-Navigation Item
Second Level
Display Area Functions
Comments
Network Settings
Protocol Settings
TAB: TCP/IP
TCP/IP: TCP/IP, DHCP, IPv6, IP
Address, Subnet Mask, Default
Gateway
Settings related to the TCP/IP
protocol.
Network Settings
Protocol Settings
TAB: Netware
Netware: Netware, Mode, Netware
Frame
PSERVER: Print Server Name, NDS
Tree Name, NDS Context, Job Poll
Interval
NPRINTER: Print Server Name,
Remote Printer Number
Settings related to Netware
setup.
Network Settings
Protocol Settings
TAB: EtherTalk
EtherTalk: EtherTalk, Printer Name,
Zone Name
Settings related to EtherTalk
setup.
Network Settings
Services Settings
DNS, WINS, mDNS, SMTP, POP3,
SNMP
Setup ntework services.
Trap/Email Alerts
Trap/Email Alert
Conditions
Re-send Interval, Offline, Consumable
Message, Toner Low/Toner Out, Paper
Low/Paper Out, Paper Jam, Cover
Open, Offset Catch Error, Mass Storage
Error, Recoverable Error, Service Call
Required, Usage Report
See chapter “SNMP” on page
8-1.
Job Log
Save/Delete Job Log
Save Job Log
Delete Job Log
See section “Job Accounting”
on page 4-19
Job Log
View Job Log
See section “Job Accounting”
on page 4-19
Security Settings
Password Change
EWS only feature. Change
EWS login Administrator
password. To reset a lost
password XXX.
Security Settings
Port Control
Server Port: HTTP
Client Port: SMTP/POP3
Security settings for Server
and Client ports.
Security Settings
Filter Setting
IP Filtering
Address Ranges/Permissions
Administrator Address
See section “IP Filtering” on
page 7-3 for a description of
IP filtering.
Security Settings
Operator Panel
Console Security
See section “Panel Lock” on
page 4-1
Security Settings
Storage Devices
User Flash
Erase Cycles
RAM Buffer Clear
Seucrity settings for storage
devices.
User’s Guide
6-5
Navigating the EWS
Embedded Web Server
6-6
User’s Guide
Chapter 7: Networking
The DX-B350P/B450P is a fast network capable printer
and supports an Ethernet 10/100 Base-Tx network
connection.
In this Chapter...
• Protocols
• Initial Setting of the
Printer’s IP
Address
Protocols
The following protocols are supported:
TCP/IPv4, UDP, BOOTP, DHCP, ARP, ICMP, DDNS, WINS, LPR
HTTP for Embedded Web Server
• Configuring the
Driver
• Printer Network
Configuration
• Notifications
• IP Filtering
IPv6, ICMPv6, Address Auto Configuration and Neighbor Discovery
for IPv6
Host Resources MIB (RFC 1514), MIB II (RFC 1213), Printer
MIBv2 (3805), SNMPv1/v2
• IPv6
Implementation
• SNMP
Email SMTP client for alerts, POP3 for receiving print data
Apple EtherTalk, Bonjour
Netware V5.5, V6.5
IPX (SPX/NCP)
LPD
Initial Setting of the Printer’s IP Address
All devices on the network must have an IP address. The
printer comes configured from the factory to obtain an
address automatically from your network’s DHCP server.
If your network does not support DHCP or you want to set
the printer to a specific IP address, you must set it
manually.
Setting the IP Address through DHCP
Many networks have a Dynamic Host Configuration
Protocol (DHCP) server. A DHCP server automatically
programs an IP address into every terminal and printer on
the network that is configured to use DHCP. A DHCP
server is built into most cable and DSL routers. If you use a
cable or DSL router, see your the device documentation for
information on IP addressing.
7-1
Configuring the Driver
Networking
Setting the Network Configuration Manually
You can make changes to the printer’s default network configuration using the Operator Panel.
Once the settings for DHCP or IP address are changed, the printer automatically re-initializes.
To manually set the printer’s IP address:
1. Navigate through the menus to the Interface> Network 1 Setup sub menu.
2. Navigate through the Network 1 Setup items to set all of the following items:
IP Address
Subnet mask
Disable DHCP
For more information, see “Interface Menu” on page 3-8.
Setting the IP Address through the Embedded Web Server
The IP Address can also be changed from a computer by using the Embedded Web Server. Prior
to using the Embedded Web Server, the printer must have a obtained a valid IP address either
through DHCP or manually entered through the Operator Panel.
1. Connect your printer to the network by plugging in the network connector.
2. Turn on your computer and allow it to power up.
3. Print the Configuration Summary by pressing the INFO button. The Configuration
Summary lists the printer’s IP address.
4. Access the EWS as described in “Accessing the EWS” on page 6-1.
5. In the left navigation area, select Network Settings>Protocol Settings and navigate
through the options to get the IP address.
NOTE:
You must have administrative access to perform this function.
Configuring the Driver
Once the printer has an IP address, the printer driver can be installed.
1. Connect your printer to the network by plugging in the network connector.
2. Turn on your computer and allow it to power up.
3. Print the Configuration Summary by pressing the INFO button. The Configuration
Summary lists the printer’s IP address.
4. Install the printer drivers using the CD-ROM included with the printer.
5. At the Select a Printer Port installation screen, click the Add Network Port button.
6. Enter the printer’s IP address and complete the installation as indicated by the installation
screens.
7-2
User’s Guide
Printer Network Configuration
Networking
Printer Network Configuration
The Operator Panel and the Embedded Web Server allow control of many Network
configuration settings.
Network Protocol Configuration
The following protocols can be enabled or disabled:
DHCP
mDNS
SNMP
IPv6
EtherTalk
Netware
HTTP Port Number
I/O Port Configuration
The following I/O ports can be enabled or disabled:
Parallel
Serial
USB
Network Interface
Hub Link Speed/Duplex Configuration
The network interface configuration includes a menu for setting Hub Link Speed and duplex.
This menu includes the following settings:
Auto Negotiate (default)
10Base-T Full
10Base-T Half
100Base-T Full
100Base-T Half
User’s Guide
7-3
Notifications
Networking
Notifications
Automatic notifications of printer unavailability during printing can be sent in the following
ways:
SNMP monitoring
E-mail configured via the EWS
Status Monitor Utility.
IP Filtering
The purpose of IP filtering is to limit access to the printer to only those Host computers that
have IP addresses within IP ranges predefined on the configuration page. The IP configuration
page, accessible from the EWS (when logged in as administrator), has enable and disable
parameters. When IP filtering is disabled, all network traffic is allowed.
When IP filtering is enabled and incoming data is from an address that falls within the
predefined range, it is allowed to print, if the “Printing” or “Config” checkboxes are checked. If
the incoming data does not fall into a predefined range, it is rejected.
In cases where IP ranges overlap but have different permissions (for example, one to print only
and another to print and configure), permissions for the overlapping addresses are determined
by IP Filter priority. Higher priority overrides lower priority permissions. If an administrator IP
address is entered, it takes highest priority over any configured IP range.
NOTE:
7-4
Leaving IP ranges disables IP Filtering. The address 0.0.0.0 is not allowed.
User’s Guide
IPv6 Implementation
Networking
IPv6 Implementation
Specifications
The IPv6 implementation conforms to the following IETF documents:
RFC 2460: Internet Protocol, Version 6 (IPv6) Specification
RFC 2461: Neighbor Discovery for IP Version 6 (IPv6)
RFC 2462/4862: IPv6 Stateless Address Auto Configuration
RFC 1981: Path MTU Discovery for IP Version 6
RFC 2463/4443: Internet Control Message Protocol (ICMPv6)
RFC 2710/3810: Multicast Listener
Discovery Version 2 (MLDv2)
Operational Information
IPv6 enabled devices can auto configure their IPv6 address. This happens automatically
whenever there is an IPv6 enabled router on the subnet to which the device is connected. The
printer unique ID is obtained from the Ethernet MAC address. The router may advertise
multiple network prefixes, depending on the network configuration. The Network summary
page displays all the above addresses, if they exist. If only the Local Link address (starting with
“xFE80...”) is displayed, that is an indication that the link is not connected to a router
(gateway). No manual configuration of IPv6 addresses is supported, nor is there support for
DHCPv6, and the printer does not register its IPv6 address with DNS.
Upper Level Protocols such as UDP, TCP run with either IPv4 or IPv6. For instance, a print job
can be sent to the printer over IPv4 or IPv6. Similarly the EWS or SNMP can be accessed over
IPv4 or IPv6. IPv6 and IPv4 coexist independent of each other. They can be Enabled/Disabled
in any combination. They are both enabled by default. In cases where a particular network is
configured to run only one IP version, it makes sense to disable the other one (for better
resource utilization).
SNMP
SNMP can be used to manage any network device. SNMP is a protocol that allows an SNMP
manager (the controller) to control an SNMP agent (the controlee) by exchanging SNMP
messages. The main purpose of an SNMP message is to control (set) or monitor (get) the
parameters in a network device.
In SNMP, a parameter is an instance of a more generic object. For example, an SNMP agent
may have several instances of an object. An SNMP manager can set or get the value for each
object instance (each parameter).
User’s Guide
7-5
SNMP
Networking
In an SNMP agent, parameters are arranged in a tree. SNMP uses an Object Identifier (OID) to
specify the exact parameter to set or get in the tree. An OID is a list of numbers separated by
periods. An OID is a combination of two values. The first value is the OID of the generic object
and the second is the instance value, which specifies the particular instance of the object.
Every SNMP agent has an address book of all its objects, called the MIB or Management
Information Base. The MIB provides the name, OID, data type, read/write permissions, and a
brief description for each object in an SNMP agent. Armed with information about an object
from the MIB, and the instance value, an SNMP manager can send an SNMP message to set or
get one of the parameters on an SNMP agent.
Supported Object Identifiers
The printer can be managed via a standard SNMP management station. The printer supports
SNMP-v1, SNMP-v2c, MIB-II, Host Resources MIB, and Printer MIB.
Traps
The printer sends generic traps at power up and online and offline traps. Traps are sent on all
printer status changes such as: paper out, cover open, tray missing, and jams. The Trap Host ID
must be set via the EWS for traps to be enabled.
Hewlett Packard Web Jet Administrative Compatibility
This product operates with HP WebJet Admin in a basic mode where WJA provides generic
support for any printer that has Printer MIB implemented. There is no special recognition of
this printer by WJA other than that supported by Printer MIB.
SNMP Alerts
Support for SNMP alerts is based on Printer MIB (RFC 1759) requirements. All outstanding
alerts are logged into the Printer MIB alert table. Whenever critical alert is entered into the table
trap is generated to the Host application. Traps are sent only if Trap Host IP address is defined.
It can be set through the EWS under the SNMP setup menu.
7-6
User’s Guide
Chapter 8: Accessories
The following optional accessories are available for this
printer:
In this Chapter...
• Tray module (A4/
Letter, 550 sheets)
• Paper trays
• Duplex module
2
1
• Offset Catch Tray
• Memory
Expansion Module
• Hard Disk Drive
• Compact Flash
(CF) Card
3
4
5
6
1. Tray Module (A4/Letter, 550 Sheets) Tray 3, Tray 4
2. Duplex Module
3. Offset Catch Tray
4. Hard Disk Drive
5. Memory Expansion Module
6. Compact Flash (CF) Card
8-1
Tray module (A4/Letter, 550 sheets)
Accessories
Tray module (A4/Letter, 550 sheets)
NOTE:
You can add up to two Tray Modules.
NOTE:
Tray Modules differ by model and can not be interchanged.
Installing/Uninstalling the Tray Module
The optional Tray Module (A4/Letter, 550 sheets) is available for this printer.
CAUTION: Be sure to switch off the power and unplug the power cord from the outlet
before carrying out the operations. If not, you might get an electric shock.
When lifting the machine, get a firm footing and bend your knees to avoid possible injuries
to your back.
The weight of this printer, without the optional accessories, paper trays, Toner Cartridge and
paper, is 22.0 kg/48 lbs. Before moving the printer, you must uninstall the optional accessories
first.
When lifting the printer, there should be 2 persons, 1 in front and 1 behind the printer, to firmly
grip the recessed areas provided on both sides of the printer. Never try to lift the printer by
gripping any other areas. Lifting the printer by gripping any other areas can cause the printer to
fall and result in injuries.
Checking the contents of the tray module package
Before installing the tray module to the printer, ensure that you have all of the following items.
8-2
User’s Guide
Tray module (A4/Letter, 550 sheets)
Accessories
Tray module (A4/Letter, 550 sheets)
Tray module (A4/550 sheets)
Fasteners (four pieces)
Paper tray (A4/550 sheets)
Installing the Tray Module
1. Place the tray module to be installed at the lowest level on a flat location.
NOTE:
User’s Guide
Proceed to Step 5 if you are installing only one tray module.
8-3
Tray module (A4/Letter, 550 sheets)
Accessories
2. Lift up the tray module to be installed at the top level by holding the parts as shown in the
diagram.
3. Align the front and back corners of the top and bottom tray modules, and slowly lower the
top module so that the guide pins at the 4 corners of the bottom module fit into the holes at
the base plate of the top module.
NOTE:
The tray module must be lowered gently. Otherwise, the interior parts may be damaged.
4. Insert the fasteners provided into the 2 locations inside of the tray module and 2 locations
at the back of the tray module. Insert the fasteners securely.
8-4
User’s Guide
Tray module (A4/Letter, 550 sheets)
Accessories
5. Switch off the power to the printer.
6. Pull out the power cord from the power outlet and then the printer.
7. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its
original position if it’s raised (2).
User’s Guide
8-5
Tray module (A4/Letter, 550 sheets)
Accessories
8. Pull the paper tray out of the printer.
9. Lift up the printer by holding the recessed areas as shown in the diagram.
10. Align the corners of the printer and the tray modules, and lower the printer gently so that
the guide pins at the 4 corners of the tray modules fit into the holes at the base plate of the
printer.
NOTE:
8-6
The printer must be lowered gently. Otherwise, the interior parts may be damaged.
User’s Guide
Tray module (A4/Letter, 550 sheets)
Accessories
11. Insert the fasteners provided into the 2 locations inside and 2 locations at the back of the
printer. Insert the fasteners securely.
12. Push the paper tray completely into the printer.
Uninstalling the Tray Module
NOTE:
This procedure explains the uninstalling of two tray modules as an example. You can use the same
procedure for uninstalling one tray module.
1. Switch off the power to the printer.
2. Pull out the power cord from the power outlet and then the printer.
User’s Guide
8-7
Tray module (A4/Letter, 550 sheets)
Accessories
3. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its
original position if it’s raised (2).
4. Pull the paper tray out of the printer.
5. Remove the fasteners found at the 2 locations inside and at the 2 locations at the back of
the printer.
8-8
User’s Guide
Tray module (A4/Letter, 550 sheets)
Accessories
6. Lift up the printer by holding the recessed areas as shown in the diagram and then remove
it from the tray modules.
7. Remove the fasteners found at the 2 locations inside the tray modules and at the 2
locations at the back of the tray modules.
8. Lift up the top tray module by holding the recessed areas as shown in the diagram and
then remove it from the bottom tray module.
User’s Guide
8-9
Paper trays
Accessories
Paper trays
Paper tray (A4/Letter, 550 sheets)
This Tray Module is interchangeable with the standard Tray 2.
Duplex module
Install this module to the printer to enable 2-sided printing.
NOTE:
Although there are different duplex modules for the DX-B350P and DX-B450P models, installation
of these modules is the same. The DX-B450P Duplex module is slightly larger and weighs more
than the DX-B350P model Duplex module.
.
CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before
carrying out the operations. If not, you might get an electric shock.
8-10
User’s Guide
Duplex module
Accessories
Installing the Duplex Module
1. Switch off the power of the printer.
2. Pull out the power cord from the power outlet and then the printer.
3. Remove the rear cover of the printer after pushing the two tabs as shown in the diagram.
Next, remove the connector cover of the printer as shown in the diagram.
User’s Guide
8-11
Duplex module
Accessories
4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back
of the printer and then align the top part of the duplex module with the printer. Ensure that
the connector of the duplex module is connected to the connector of the printer.
5. Tighten the screws at the both ends of the bottom of the duplex module.
Uninstalling the Duplex Module
1. Switch off the power to the printer.
8-12
User’s Guide
Duplex module
Accessories
2. Pull out the power cord from the power outlet and then the printer.
3. Loosen the screws at the both ends of the bottom of the duplex module.
4. While supporting the duplex module with your hand, lift the lever at the top left hand side
of the duplex module to unlock it and then tilt the top part of the duplex module away
from the printer.
NOTE:
User’s Guide
You must support the duplex module with your hand as once it is unlocked. Otherwise, it may fall.
8-13
Offset Catch Tray
Accessories
5. While holding up the duplex module, remove the right and left tabs of the duplex module
from the holes at the back of the printer.
6. Push in the cover and connector cover, which were removed during installation of the
duplex module, until it clicks into the back of the printer.
Offset Catch Tray
Install this tray to the printer to enable print jobs to be offset. Maximum capacity is 500 sheets.
8-14
User’s Guide
Offset Catch Tray
Accessories
Installing/Uninstalling the Offset Catch Tray
You can install an optional Offset Catch Tray to this printer.
CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before
carrying out the operations.
Installing the Offset Catch Tray
1. Switch off the power to the printer.
2. Pull out the power cord from the power outlet and then the printer.
User’s Guide
8-15
Offset Catch Tray
Accessories
3. Lift up the second lever from the top left corner of the back of the printer.
4. Open the rear cover.
NOTE:
Do not touch any parts inside the printer.
5. Loosen the right and left thumb screws as shown in the diagram to uninstall the top cover
of the paper exit.
8-16
User’s Guide
Offset Catch Tray
Accessories
6. Insert the right and left tabs of the Offset Catch Tray into the holes at the top of the printer
(1) and put it down to the top of the printer slowly (2).
7. Secure the screws at both ends of the bottom of the Offset Catch Tray.
8. Pull out the extension tray.
9. Close the rear cover.
User’s Guide
8-17
Offset Catch Tray
Accessories
Uninstalling the Offset Catch Tray
1. Switch off the power to the printer.
2. Pull out the power cord from the power outlet and then the printer.
3. Close the stopper and the extension tray of the Offset Catch Tray.
8-18
User’s Guide
Offset Catch Tray
Accessories
4. Lift up the second lever (1) from the top left corner of the back of the printer to open the
rear cover (2).
5. Remove the screws on both sides of the Offset Catch Tray (1), and while holding up the
Offset Catch Tray, remove the right and left tabs from the holes at the top of the printer
(2).
6. Fasten the right and left thumb screws of the top cover of the paper exit, which was
removed during installation of the Offset Catch Tray, into the holes at the top of the
printer.
User’s Guide
8-19
Memory Expansion Module
Accessories
Memory Expansion Module
1. Ensure that the printer power switch is set to the OFF <O> position.
2. Disconnect the power cord from the wall outlet.
3. Remove the side cover from the printer.
4. Remove the inside panel by removing the screws as shown below:
5. Pull the inside panel away from the printer by the top edge.
6. Carefully insert a Memory Module into the slot as shown below. When properly seated,
gently push down on the module until the side braces close onto the ends of the Memory
Module.
7. Reinstall the side covers in reverse order (Steps 3, 4, and 5).
8. Connect the power cord to the wall outlet. Turn the printer power switch to the ON <I>
position.
8-20
User’s Guide
Hard Disk Drive
Accessories
Hard Disk Drive
1. Ensure that the printer power switch is set to the OFF <O> position.
2. Disconnect the power cord from the wall outlet.
3. Remove the inside panel (see “Memory Expansion Module” on page 8-20).
4. Locate the area of the controller identified as “Hard Disk”. Ensure that there is a plastic
female insert fitted into the board into which the supplied plastic rivet can be fitted in
stage 8. Align the hard disk within the designated area and gently move up to ensure the
44-pin male connector of the hard disk is connected to the 44-pin female connector on the
controller assembly.
5. Be sure to align the Hard Drive as depicted by the alignment drawing on the controller,
making sure that the two top pins to the left of the connector are free standing and not
connected. Your Hard Disk comes with a mounting bracket installed. This must be in
place to help guide the disk into the correct pins and to secure the disk in place.
6. If there is improper alignment, remove the Hard Drive and reinstall.
NOTE:
Improper alignment will damage the hard drive and the printer.
7. Insert the plastic rivet through the aligned hole until it clicks.
8. Reinstall the covers in reverse order (see “Memory Expansion Module” on page 8-20–
Steps 3, 4, and 5).
User’s Guide
8-21
Compact Flash (CF) Card
Accessories
9. Connect the power cord to the wall outlet.Turn the printer power switch to the ON <I>
position. When ready the printer may advise to press the select key to format the hard
drive. This has to be done so that the hard drive can be used.
The installation of your Hard Disk option in your printer is now complete.
Compact Flash (CF) Card
1. Carefully review the safety precautions in the front of this guide before starting this
installation procedure.
2. Ensure that the printer power switch is set to the OFF <O> position.
3. Disconnect the power cord from the wall outlet.
4. Remove the inside panel (see “Memory Expansion Module” on page 8-20).
5. Locate the CF socket as shown below. Align the CF Card with the socket and carefully
insert the card Carefully align the Compact Flash card to the socket so that the notch on
both sides of the Compact Flash are uppermost and insert into the socket.
.
6. Reinstall the side covers in reverse order (see “Memory Expansion Module” on page
8-20– Steps 3, 4, and 5).
7. Connect the power cord to the wall outlet. Turn the printer power switch to the ON <I>
position.
8. When ready, the printer may advise to press the select key to format the Compact Flash.
The installation of the CF Card option in your printer is now complete.
8-22
User’s Guide
Chapter 9: Troubleshooting
This chapter provides information to help you trouble
shoot problems. It explains what to if the printer is not
printing at all, is not printing correctly, or if error messages
are displayed.
In this Chapter...
• Poor Print Quality
• No Power
• Cannot Print
• Printing is Not
Clear
• Paper Incorrectly
Fed
• Noise
• Error and Warning
Messages
9-1
Poor Print Quality
Troubleshooting
Poor Print Quality
Paper Is Output Blank or All Black
Status
Items to check
Action
Nothing is printed.
Is the seal of the Toner Cartridge pulled out?
Pull out the seal.
Are two or more sheets of paper fed
simultaneously?
Remove and fan the papers well. Then load
them again.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Is the Toner Cartridge correctly set?
Reset the Toner Cartridge correctly.
Printer may have malfunctioned.
Contact Technical Support.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Printer may have malfunctioned.
Contact Technical Support.
The entire paper is printed
black.
Printout Is Faded, Stained, Missing, Wrinkled, or Blurred
Status
Items to check
Action
Printing is faded and
blurred.
Is the correct type of paper used?
Load the correct type of paper.
Is the paper damp?
Replace with paper from a new ream.
Is the Toner Cartridge defective or damaged?
Replace with a new Toner Cartridge.
Is it time to replace the Toner Cartridge?
Replace with a new Toner Cartridge.
Are the levers at both ends of the Fuser Unit
pushed up?
Push down the levers.
9-2
User’s Guide
Poor Print Quality
Troubleshooting
Status
Items to check
Action
Black spots are printed.
Is the correct type of paper used?
Load the correct type of paper.
Is the Toner Cartridge defective or damaged?
Ensure that you are not printing outside the
non printable area. This is within 4 mm of the
paper edge
Replace it with a new Toner Cartridge.
Black streaks are printed.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Dirt appears at equal
intervals.
The feed route of the paper may be stained.
Print a few pages to remove the stains.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Hair-like streaks are
printed inside or outside
the black halftone areas.
Are you using paper that has been left
unwrapped for a long period of time
(especially when the humidity is low)?
Replace with paper from a new ream.
User’s Guide
9-3
Poor Print Quality
Troubleshooting
Status
Items to check
Action
Shadows are printed
around black filled areas.
Are you using paper that has been left
unwrapped for a long period of time
(especially when the humidity is low)?
Replace with paper from a new ream.
White dots appear in black
filled areas.
Is the correct type of paper used?
Load the correct type of paper.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Is the paper damp?
Replace with paper from a new ream.
Is the correct type of paper used?
Load the correct type of paper.
Is the paper damp?
Replace with paper from a new ream.
Is the correct type of paper used?
Load the correct type of paper.
Printed image smudges
when rubbed with your
finger.
Printed image appears
partially blank.
9-4
User’s Guide
Poor Print Quality
Troubleshooting
Status
Items to check
Action
Image is printed at an
angle.
Image is printed at an
unexpected location.
Are the paper tray guides set in the correct
positions?
Set the length guide and width guide in the
correct positions.
Vertical blanks appear.
Is the Toner Cartridge correctly set?
Reset the Toner Cartridge correctly.
Is the Toner Cartridge defective or damaged?
Replace it with a new Toner Cartridge.
Is the correct type of paper used?
Load the correct type of paper.
Is the paper damp?
Replace with paper from a new ream.
Is the paper correctly set?
Load the paper correctly.
Envelopes may be wrinkled depending on the
type used.
Open the rear cover of the printer and push up
the levers at both ends of the Fuser Unit.
Wrinkles can be reduced.
Paper is wrinkled.
Envelopes are wrinkled.
After printing the envelopes, you must return
the levers to their original positions.
User’s Guide
9-5
No Power
Troubleshooting
Status
Items to check
Action
Text is blurred.
Is the paper damp?
Replace with paper from a new ream.
Is the correct type of paper used?
Load the correct type of paper.
No Power
Status
Items to check
Action
There is no power.
Is the power switched off?
Press the printer switch to the <I> position to turn
the power on.
Is the power cord disconnected or not securely
connected?
Switch off the power and connect the cord to the
power outlet and printer again. Then, switch on
the power.
Is the power cord connected to a power outlet
with the correct voltage?
Connect the printer exclusively to an outlet with a
suitable voltage rating and current rating.
Printer may have malfunctioned.
Switch off the power to the printer, remove the
plug from the power outlet and contact Technical
Support.
Is the power cord disconnected or not securely
connected?
Switch off the power and connect the cord to the
power outlet and printer again. Then, switch on
the power.
Power is interrupted
frequently.
Cannot Print
9-6
Status
Items to check
Action
Print instruction was sent but
processing did not start.
Is the fault indicator lit?
Is the print-ready indicator off?
Carry out the action according to the
status of the indicator.
Is there any message displayed on the
Operator panel?
Check the message, then carry out the
action.
Is there any message displayed in the
computer?
Check the message, then carry out the
action.
User’s Guide
Printing is Not Clear
Troubleshooting
Printing is Not Clear
Status
Items to check
Action
Transparencies are not printed clearly.
Are the correct type of transparencies
used?
Load the correct type of transparencies.
Are the transparencies correctly loaded
in the paper tray?
Load the transparencies correctly in the
paper tray.
Are the correct type of postcards used?
Load the correct type of postcards.
Are the postcards correctly loaded in
the paper tray?
Load the postcards correctly in the
paper tray.
Are the correct type of envelopes used?
Load the correct type of envelopes.
Are the envelopes correctly loaded in
the paper tray?
Load the envelopes correctly in the
paper tray.
Status
Items to check
Action
Paper cannot be fed.
Paper jams occur.
Multiple sheets of paper are fed.
Paper is fed at an angle.
Is the paper correctly set?
Load the paper correctly. For
transparencies, postcards or envelopes,
fan them well first to allow air to enter
between each sheet before loading.
Is the paper damp?
Replace with paper from a new ream.
Is the correct type of paper used?
Load the correct type of paper.
Is the paper tray pushed in?
Push the paper tray completely into the
printer.
Is the paper jammed?
Remove the jammed paper.
Is the printer placed on a flat location?
Place the printer on a stable surface.
Are the paper tray guides set in the
correct positions?
Set the length guide and width guide in
the correct positions.
Did you print any picture postcards?
Clean the feed roll.
Postcards are not printed clearly.
Envelopes are not printed clearly.
Paper Incorrectly Fed
User’s Guide
9-7
Noise
Troubleshooting
Noise
Status
Items to check
Action
Strange noise occurs.
Is the printer placed on a flat location?
Shift the printer to a stable surface.
Is the top cover open?
Close the top cover tight.
Is the paper tray pushed in?
Push the paper tray completely into the
printer.
Are there foreign objects inside the
printer?
Switch off the power and remove any
foreign objects inside the printer.
If the object cannot be removed unless
the printer is disassembled, contact
Technical Support.
Error and Warning Messages
Your printer’s Operator Panel provides you with information and troubleshooting help. When
an error or warning condition occurs, the Operator Panel displays a message informing you of
the problem.
Warning Messages
The following table lists warning messages, possible causes, and the actions required to correct
each cause. When Warning messages are displayed, the printer continues to operate.
Warning Message
Line 2 of display
Possible Cause
Action
Paper Out Tray 1
There is no paper in Tray 1.
Add paper to the tray.
Paper Out Tray 2
There is no paper in Tray 2.
Add paper to the tray.
Paper Out Tray 3
There is no paper in Tray 2.
Add paper to the tray.
Paper Out Tray 4
There is no paper in Tray 4.
Add paper to the tray.
Output Tray Full
The Standard Output Tray is full.
Remove paper from the tray.
Offset Tray Full
The Offset Catch Tray is full.
Remove paper from the tray.
Toner Low
The toner is low.
Replace the Toner Cartridge soon. Users can
press the Start button to continue printing with
low toner. See “System Menu” on page 3-15
for more information.
9-8
User’s Guide
Error and Warning Messages
Troubleshooting
Error Messages
The table below lists error messages, the possible causes of each error, and the actions required
to recover from each error. When Error messages are displayed, the printer stops printing and
user intervention is required before printing can continue.
Error Message Line 1
Error Message Line 2
Possible Cause
Action
Exit Jam
Offset Tray Jam
Duplex Jam
Remove Paper
There is a paper jam inside
the printer.
Remove the jammed paper from the
indicated location.
Cover Open
Close Top Cover
The top cover is open.
Close the top or rear cover.
Cover Open
Close Rear Cover
The rear cover is open.
Close the rear cover.
Cover Open
Close OCT Cover
The offset tray cover is
open.
Close the offset tray cover.
Ready
Tray 1 Missing
Tray 1 is not in the printer.
Insert the tray.
Ready
Tray 2 Missing
Tray 2 is not in the printer.
Insert the tray.
Ready
Tray 3 Missing
Tray 3 is not in the
optional feeder.
Insert the tray.
Ready
Tray 4 Missing
Tray 4 is not in the
optional feeder.
Insert the tray.
Load Paper Tray1
Paper Size/Paper Type
Tray 1 is empty.
Load paper into the tray.
Load Paper Tray2
Paper Size/Paper Type
Tray 2 is empty.
Load paper into the tray.
Load Paper Tray3
Paper Size/Paper Type
Tray 3 is empty.
Load paper into the tray.
Load Paper Tray4
Paper Size/Paper Type
Tray 4 is empty.
Load paper into the tray.
Paper Size Error
Paper Size/Press Start
The paper size is not
supported by the printer.
Check paper size specifications and load
paper that meets specifications.
Output Tray Full
Remove Paper
The Standard Output Tray
is full.
Remove paper from the tray.
Offset Tray Full
Remove Paper
The Offset Catch Tray is
full.
Remove paper from the tray.
Toner Missing
Install/Reset
The Toner Cartridge is
missing or not installed
correctly.
Install the Toner Cartridge or reinstall
the toner correctly.
Wrong Toner Cartridge is
installed.
Remove Toner Cartridge and install the
correct one.
ID Mismatch
Restart Printer
User’s Guide
Press the next key several times noting
all the numbers shown. Power the printer
off and wait 30 seconds and power on
again. Contact your printer support desk
if the error reoccurs quoting the numbers
displayed.
9-9
Error and Warning Messages
Troubleshooting
Error Message Line 1
Error Message Line 2
Possible Cause
Action
ROS Failure
Call Service
The ROS has failed.
Fuser Failure
Call Service
The fuser has failed.
Turn the printer off, then turn it on. If the
problem reoccurs, contact an authorized
service provider.
Offset Tray Fail
Call Service
The offset tray was
removed or has failed.
Duplex Failure
Call Service
The duplexer was
removed or has failed.
Main Motor Fail
Call Service
The main motor has failed.
Engine Nv Fail
Call Service
The engine has failed.
Fan Failure
Call Service
The fan has failed.
Offset Tray Fail
OCT Error. Offset Catch
Tray failure
Call Service
Toner Low
Toner Cartridge reaching
end of life
Replace cartridge
Canceling Job
Consuming xxx
Printer has received a
command to cancel the
current job.
None
Code FLASH Error
Upgrade Firmware
The printer has detected
that the operating code is
corrupt.
Reload the printer flash code via the
parallel port.
CF Unformatted
Select To Format
An unformatted Compact
Flash option was installed
Press Select to format the CF
DISK Error
SELECT To Format
An unformatted hard disk
option was installed
Press Select to format the disk
File Error 00
through
File Error 25
Firmware Upgrade error
Check firmware file
File Error 26
Firmware Upgrade error:
Bad header
Transmission error: check cabling and
restart
File Error 27
Firmware Upgrade error:
Bad checksum
Transmission error: check cabling and
restart
File Error 29
Firmware Upgrade error:
Wrong printer type
Firmware is for wrong printer
Second stage of printer
boot cycle
None
Normal Printer Operation
Initializing
IPADDR Collision
Press Start
The IP address in the
printer is duplicated on the
network
Have the network administrator check
assigned addresses
JOBLIB Error 01
Press Start
JobLibrary datastream
missing a Job Name.
Ensure the Job Name is entered
JOBLIB Error 02
Press Start
JobLibrary datastream
missing a User Name
Ensure the User Name is entered
9-10
User’s Guide
Error and Warning Messages
Troubleshooting
Error Message Line 1
Error Message Line 2
Possible Cause
Action
JOBLIB Error 03
Press Start
JobLibrary private mode
datastream missing PIN.
Ensure the PIN is entered
JOBLIB Error 04
Press Start
JobLibrary datastream
attempted to overwrite a
Private job, but PIN did
not match.
Ensure the PIN matches or change the
Job Name
JOBLIB Error 05
Press Start
JobLibrary has insufficient
storage
Delete unneeded files from the printer
disk
Load Paper Tray x
Media size and type
The requested size and
type of paper was not
sensed in the tray
Load paper of the size and type noted.
Use the Status key to check that paper
size and type is correct for the tray.
Loading
First stage of printer boot
cycle
None
Normal Printer Operation
Maintenance Reqd
Printer has reached the
maintenance interval of
200,000 pages.
Press Start to acknowledge the
condition. Please contact your dealer or
authorized service representative for
assistance in maintenance.
Mem Size Changed
xxxM (Was xxxM)
Printer recognizes that
optional memory was
installed or removed
Press Start to acknowledge
Net1: Comm Error
Press Start
Communications error
with optional interface
Remove the optional interface and
restart the printer. Call service.
Net1: Error 1
Press Start
Serial interface option:
overrun error
Verify that the handshaking protocol
settings match between the printer and
the host.
Net1: Error 2
Press Start
Serial interface option:
parity error
Verify that the parity settings match
between the printer and the host.
Net1: Error 3
Press Start
Serial interface option:
framing error
Verify that the serial settings match
between the printer and the host.
Net1: Error 4
Press Start
Serial interface option:
flow control error
Verify that the handshaking protocol
settings match between the printer and
the host.
Not Ready
Printer is offline
Press Start
NVRAM Failure xx
Controller failure
Restart printer. If the problem reoccurs,
call service
Out Of Memory
The job is too complex for
the installed memory
Add optional memory
Panel Locked
The printer panel has been
locked to prevent changes
Contact the administrator
Power Save Mode
Printer is in power save
mode
None
Normal Printer Operation
Printer automatically returns to normal
mode when data is received.
User’s Guide
9-11
Error and Warning Messages
Troubleshooting
Error Message Line 1
Possible Cause
Action
Printing
Job printing
None
Normal Printer Operation
Processing
Data received
None
Normal Printer Operation
Ready
Printer is ready and idle
None
Normal Printer Operation
Resetting
Printer has received a
command to reboot
None
Normal Printer Operation
An unformatted user flash
option was installed
Press Select to format the flash
Partial data received
Wait for the remaining data to be
received.
Normal Printer Operation
User FLASH Error
Waiting
9-12
Error Message Line 2
Select To Format
User’s Guide
Chapter 10: Clearing Paper Jams
When there is a paper jam, refer to the following
procedures and follow the instructions.
In this Chapter...
• At the Paper Trays
CAUTION: Never touch areas labeled as “High
Voltage.” Never touch a labeled area found on or
near the heat roller. If a sheet of paper is wrapped
around the heat roller, do not try to remove it by
yourself to avoid injuries or burns. Switch off the
machine immediately, and contact your service
provider.
NOTE:
• At the Fuser Unit
• At the Toner
Cartridge
• At the Duplex
Module
• At the Offset Catch
Tray
Paper jams could be due to the printer installation
environment and type of paper used.
The diagram below shows the printer with the two optional
tray modules, duplex module, and Offset Catch Tray
installed.
“At the Offset Catch
Tray”
“At the Fuser Unit”
“At the Toner
Cartridge”
“At the Duplex
Module”
“At the Paper Trays”
NOTE:
If the jammed paper is removed without opening the
top cover, you still need to open and close the top
cover. Doing this will remove the error message.
10-1
At the Paper Trays
Clearing Paper Jams
At the Paper Trays
1. Pull the paper tray out of the printer.
The paper tray must be pulled out completely. If the paper tray is pulled out halfway and
pushed in again, the paper may be damaged.
NOTE:
If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first
and the second level paper trays.
NOTE:
If the paper is jammed inside the printer and behind the second level paper tray, pull out only the
second level paper tray.
2. Remove any wrinkled paper in the paper tray.
10-2
User’s Guide
At the Paper Trays
Clearing Paper Jams
3. Remove any paper jammed inside the printer.
NOTE:
If the printer is installed with the two optional tray modules, examine the interior of all the tray
modules.
4. Push the paper tray completely into the printer.
5. Open and close the top cover to clear the Jam message.
User’s Guide
10-3
At the Fuser Unit
Clearing Paper Jams
At the Fuser Unit
1. Remove any paper from the Standard Output Tray.
NOTE:
If the duplex unit is installed, open the cover of the Duplex module first. See“At the Duplex
Module” on page 10-8.
2. Lift the second lever from the top left corner of the back of the printer.
3. Open the rear cover.
NOTE:
10-4
Do not touch any parts inside the printer.
User’s Guide
At the Fuser Unit
Clearing Paper Jams
4. Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check
for any remaining torn pieces of paper.
The Fuser Unit is hot. Be careful not to touch it as you can get burned.
Make sure that the levers at both ends of the Fuser Unit are returned to the positions they were in
before clearing the jam.
If you let go of the cover of the Fuser Unit, it will return to its original position.
5. Close the rear cover.
NOTE:
User’s Guide
Make sure that the levers at the rear of the printer, as shown in the diagram, are returned to the
positions they were in before clearing the jam.
10-5
At the Toner Cartridge
Clearing Paper Jams
6. Open and close the top cover to clear the Jam message.
At the Toner Cartridge
1. Remove any paper in the Standard Output Tray.
2. Open the top cover to clear the Jam message.
NOTE:
10-6
Do not touch any parts inside the printer.
User’s Guide
At the Toner Cartridge
Clearing Paper Jams
3. Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface.
NOTE:
To prevent the toner from getting the surface dirty, lay a piece of paper down to place the Toner
Cartridge on.
4. Remove Tray 1.
5. Examine the interior from which the Toner Cartridge has been taken out and remove any
jammed paper. By rotating the rollers as shown in the diagram, the paper will be loosened
and can be removed easily. If paper is torn, check for any remaining torn pieces of paper.
6. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer.
User’s Guide
10-7
At the Duplex Module
Clearing Paper Jams
NOTE:
Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly installed.
7. Close the top cover securely.
At the Duplex Module
Duplex at the paper exit
1. Examine the paper exit and remove any jammed paper. If paper is torn, check for any
remaining torn pieces of paper.
NOTE:
10-8
If the paper is difficult to remove, carry out the operation in the following section, See “Duplex at
the interior of the top cover” on page 10-9
User’s Guide
At the Duplex Module
Clearing Paper Jams
2. Open and close the top cover to clear the Jam message.
Duplex at the interior of the top cover
1. Lift the lever at the top left hand side of the duplex module to unlock it and open the top
cover of the duplex module.
2. Examine the interior of the top cover and remove any jammed paper. If paper is torn,
check for any remaining torn pieces of paper.
User’s Guide
10-9
At the Offset Catch Tray
Clearing Paper Jams
3. Close the top cover of the duplex module to clear the Jam message.
At the Offset Catch Tray
1. Open the Offset Catch Tray cover by pulling the tab at the top left of the cover.
2. Remove any jammed paper.
10-10
User’s Guide
At the Offset Catch Tray
Clearing Paper Jams
3. Close the Offset Catch Tray cover.
4. Lift up the second lever from the top left corner of the back of the printer to open the rear
cover.
5. Remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper.
The Fuser Unit is hot. Be careful not to touch it as you can get burned. Make sure that the levers
at both ends of the Fuser Unit are returned to the positions they were in before clearing the jam.
User’s Guide
10-11
At the Offset Catch Tray
Clearing Paper Jams
6. Close the rear cover to clear the Jam message.
10-12
User’s Guide
Chapter 11: Windows Utilities
A variety of Windows utilities are available with your
printer. During installation, you can choose to install any of
these utilities. If you have not installed a desired utility and
wish to, rerun the installation and select the desired utility.
These utilities allow direct communication with your
printer to accomplish specific tasks.
In this Chapter...
• Font and Macro
Manager Utility
• Status Monitor
Utility
• PCL5 Tray Mapping
Utility
Font and Macro Manager Utility
The Font and Macro Manager (FMM) utility supports the
downloading of PCL soft fonts and macros to User Flash,
Compact Flash, and Disk. PCL font formats 0, 5, 15, and
20 can be stored on the Flash or Disk device. Advanced
filter control can be enabled by deselecting Default
Filtering in the Tools menu.
• Printer
Maintenance Utility
• Direct PDF Utility
You can view these files on the Hard disk via the EWS.
11-1
Status Monitor Utility
Windows Utilities
Status Monitor Utility
The printer Status Monitor utility runs on the Windows XP, Win2K, or Vista system to which
the printer is connected via a Parallel, USB, or network port. This utility communicates
bi-directionally with the printer to obtain status information about error conditions and status.
These conditions are reported using “pop-ups” on the screen.
PCL5 Tray Mapping Utility
This utility allows you to reassign the PCL5 tray ID selection sequences so an existing
application can be used to select the desired paper trays. The Tray Mapping Utility changes the
PCL5 tray IDs to custom values. This is useful to programs that generate printer data directly
without going through the Windows Printer Driver. Older MS-DOS programs are typically the
programs that require tray ID remapping. Once the tray IDs are changed, the new mapping
affects all users of the printer.
11-2
User’s Guide
PCL5 Tray Mapping Utility
Windows Utilities
To use the program:
1. Select the target printer.
The printer must be installed on a Windows system to be a target printer.
2. Enter new tray IDs.
3. Click OK.
User’s Guide
11-3
Direct PDF Utility
Windows Utilities
Direct PDF Utility
The printer’s Direct PDF Utility allows you to send a Version 1.3 PDF file directly to the printer
without the use of Adobe Acrobat on the host computer and without using the printer driver.
To start Direct PDF Print, right-click on the PDF document and select Direct PDF Print.
11-4
User’s Guide
Index
Symbols
SNMP Alerts 7-6
Numerics
2-Sided Printing 4-9
A
A4 2-5
A5 2-5
A6 2-5
About 1-1
Access panel 2-1
Accessing the Driver 4-6
Accessories 8-1
acid paper 2-11
Actions 9-8
Active 3-2
Address Ranges/Permissions 6-5
adhesive backing 2-11
Administrator Address 6-5
Adobe 2-4
Advanced tab 4-7, 4-16
alkaline paper 2-11
Application access driver 4-6
Auto Configuration 4-3
Auto Resize 3-7, 5-6, 6-4
Auto tray changing 4-14
Automatically sensed 2-5
Auto-Sense 3-7
B
B5 2-5
Binding Edge 4-11
Blank or All Black 9-2
Blank Pages 3-7, 4-15, 6-4
Blurred 9-2
Bond 2-6
Brightness 4-16
Buttons 3-2
C
C5 2-5
Cancel 3-2
<CANCEL> button 4-5
Cancel printing 4-5
Cannot print 9-6
Carbon paper 2-11
Cardstock 2-6
CF 3-17
CF Card 8-22
Clarity 9-7
Clock Adjust 6-4
Collate 4-9
Collated 5-5
Color 2-6
Color Matching 5-5
COM10 2-5
COM9 2-5
Compact Flash Card 8-22
Components 2-1
Configuration Summary 3-2, 3-4
Configuration tab 4-3
Console Security 6-5
Consumable Message 6-5
Contrast 4-16
Conventions 1-1
Copies 3-6, 4-8, 5-5, 6-4
Counter Type 3-20
Cover Open 6-5
Cover Page 5-6
Cover Sheet 4-13
Cover sheet 4-13
CR Mode 3-14, 6-4
Custom 2-5
Custom Size 2-6, 3-7, 4-13
Custom Size Unit 3-8, 6-4
D
Date & Time Settings 6-4
Date/Time Menu 3-17
Day 3-17
Default Gateway 6-5
Default Source 3-6, 6-4
Default Values 4-2
Destination 4-9
Device Status 6-3
I-1
DHCP 6-5, 7-1
Direct PDF Utility 11-4
Disk 3-17
Display 3-1
Display Area 6-2
Display Language 3-15, 6-3, 6-4
DL 2-5
DNS 6-5
DNS Settings 6-4
Driver 4-1
Driver access 4-6
Driver Configure 7-2
Drivers 2-4
Duplex 3-6, 4-9, 6-4
Duplex Bind 3-6, 6-4
Duplex Module 2-2, 8-10, 10-8
DX-B350P 1-1
DX-B450P 1-1
E
Edge to Edge 3-8, 6-4
Embedded web server 6-1
Envelope 2-6
Envelopes 2-8
Erase Cycles 6-5
Error 9-8
Error messages 9-8
Ethernet 2-2
EtherTalk 6-5
EWS 6-1
EWS IP 7-2
Executive 2-5
F
Factory Defaults 3-15, 6-4
Faded 9-2
Fault 3-2
Feed error 9-7
FF Mode 3-14, 6-4
fibrous paper 2-11
Fit to page 4-14
FLASH Menu 3-17
Flash Summary 3-17
FMM 11-1
Font and Macro Manager Utility 11-1
Font Number 3-13, 6-4
I-2
Font Source 3-13, 6-4
Font Substitution 4-17
Fonts 4-17
Format device 3-17
Front view 2-1
Full-color transparencies 2-11
full-color transparencies 2-11
Functions Menu 3-16
Fuser Count 3-20
Fuser Counter 6-4
Fuser Unit 2-3, 10-4
G
GSM 2-5
H
Hard Disk Drive 8-21
Heat sensitive paper 2-11
Hewlett Packard Web Jet Administrative Compatibility 7-6
Hex Print 3-16, 6-4
Hold After Print 4-21
Hold Only 4-21
Hour 3-17
Hub Link Speed/Duplex Configuration 7-3
I
I/O Port Configuration 7-3
IEEE 1284 2-2
Image Counter 3-20, 6-4
Image Options 4-16
Indicators 3-2
Info 3-2
Input tray linking 4-14
Install options in windows driver 4-3
Installing/uninstalling the duplex module 8-15
Installing/uninstalling the offset catch tray 8-15
Installing/uninstalling the tray module 8-2
Interface Menu 3-8
Internal Components 2-3
Invoice 2-5
IP Address 6-5, 7-1
IP Filtering 6-5, 7-4
IPv4 6-1
IPv6 6-1, 6-5
IPv6 Implementation 7-5
User’s Guide
J
Jam Recovery 3-16, 6-4
Jams 10-1
Job Accounting 4-18, 6-4
Job Accounting Menu 3-5
Job Handling 4-21
Job Handling tab 4-7, 4-18
Job Library 6-3
Job Library Menu 3-5
Job Offset 3-7, 4-12, 5-6
Job Poll Interval 6-5
Job retention 4-20
Job storage 4-20
Job Timeout 3-16, 6-4
L
Labels 2-6, 2-8
Landscape 4-9
Language 3-15, 6-3
Layout 5-5
LCD display 3-1
LED indicators 3-2
Left-navigation area 6-2
Legal 2-5
Legal13 2-5
Length guide 2-12
Letter 2-5
Letter Head 2-6
LF Mode 3-14, 6-4
Lines Per Page 3-14, 6-4
Loading paper 2-11, 3-4, 4-13
Lock tabs 2-15
Login 6-3
Logout 6-3
Low power mode 2-17
M
MAC 2-4
Mac Driver 5-1
Macintosh 5-1
Main tab 4-7, 4-8
Maintenance Reqd 9-11
Manual Feed 3-6, 4-16, 6-4
Manual IP 7-2
Manually install 4-3
User’s Guide
Margin shift 4-11
Mass Storage Error 6-5
mDNS 6-5
Media
suggested 2-9
Media Check 4-14, 5-6
Media Type 3-7, 5-6
Media Types 2-6
Memory Expansion Module 8-20
Menu 3-2
metal fasteners 2-11
Microsoft Windows operating systems 2-4
Minute 3-17
Mode 6-5
Monarch 2-5
Month 3-17
Multiple pages 4-11
Multiple Pages to Single Sheet 4-11
N
Navigation 3-3
NDS Context 6-5
NDS Tree Name 6-5
Netware 6-5
Netware Frame 6-5
Netware Setup 3-11
Network 1 Setup 3-10
Network configuration settings 7-3
Network Names 6-4
Network Status 6-3
Network Summary 3-16
Networking 7-1
Next 3-2
No power 9-6, 9-8
No print 9-6
Noise 9-8
Notifications 7-4
NPRINTER 6-5
N-up 4-11
O
Object Identifiers 7-6
Off 2-4
Offline 6-5
Offset 4-12
Offset Catch Error 6-5
I-3
Offset Catch Tray 2-1, 5-6, 8-14, 10-10
Offset Catch Tray Rear Cover 2-2
Offset from GMT 3-17
On 2-4
Operator Panel 2-1, 3-1
Operator Panel Menus
Defined 3-5
Navigate 3-3
Optional Duplex Module 2-2
Optional Tray Module 2-1
Options 8-1
Orientation 1-2, 3-13, 4-9, 5-5, 6-4
Output Destination 4-9
Output Linking 3-7, 6-4
Output Tray 3-6, 6-4
Overlay Options 4-17
Overlays 4-16
P
Page Counters 3-20
Page Description Languages 2-4
Panel Lock 3-4
Paper
suggested 2-9
unusable 2-11
paper clips 2-11
Paper Feed 5-6
Paper Gauge 2-1
Paper Handling 5-5
Paper Jam 6-5
Paper Jams 10-1
Paper Larger Than A4/Letter Size 2-14
Paper Low/Paper Out 6-5
Paper Menu 3-6
Paper Size 2-5, 4-13, 5-5
Paper Stop 2-1, 2-3
Paper tab 4-7, 4-12
Paper Tray 10-2
Paper tray 8-10
Paper Type 3-7
Paper Types 2-6
Paper Usage 2-5
Parallel 2-2
Parallel Setup 3-8, 6-4
PCL Menu 3-13
PCL5 4-1
I-4
PCL5 Tray Mapping Utility 11-2
PCL5c 2-4
PCL5e 2-4
PCL6 2-4
PDF Utility 11-4
PDLs 2-4
Pitch 3-14, 6-4
Plain 2-6
Poor Print Quality 9-2
POP3 6-5
Port 3-8
Port On/Off 6-4
Portrait 4-9
Possible causes 9-8
Postcard 2-6
Poster Print 4-10
Poster Printing 4-10
PostScript 3 2-4, 4-1
Power 9-6
Power Receptacle 2-2
Power Reset 6-3
Power Save 2-17, 3-15, 6-4
Power saver modes 2-17
Power Switch 2-1
PPD
Mac 5-1
PPDs 2-4
Pre-Printed 2-6
Pre-Punched 2-6
Previous 3-2
Print Area 3-14
Print Density 3-16, 6-4
Print Error Log 3-16
Print Fonts 3-16
Print PS Errors 3-13, 6-4
Print Server Name 6-5
Print Summary 3-16
Print Test 3-16
Print Usage Rep 3-16
Printer Drivers 2-4
Printer Features 5-6
Printer Properties 4-6
Printers and Faxes Menu 4-2
Printing Options 2-17
Printing Preferences 4-4
User’s Guide
Properties 4-2
Protocols 7-1
PS Menu 3-13
PSERVER 6-5
pulp paper 2-11
Q
Quality 4-16
Quality Menu 3-16
R
RAM Buffer Clear 6-5
Rear Cover 2-2
Rear view 2-2
Reboot Printer 6-3
Recoverable Error 6-5
Remote Printer Number 6-5
Re-send Interval 6-5
Reset Printer 3-16
Resolution 3-16, 4-16, 5-6, 6-4
Restore Configuration 6-4
Retention 4-20
return 3-2
ribbons 2-11
Right width guide 2-13
S
Safety 1-2
Sample Print 4-21
Save Configuration 6-4
Saved Settings 4-7
Scale 4-14
Scheduler 5-6
Second 3-17
Select 3-2
Send File 6-3
Sensed 2-5
Separator Page 3-7, 6-4
Serial RS-232 2-2
Serial Setup 3-9, 6-4
Server 2003 2-4
Server 2008 2-4
Service Call Required 6-5
Sheet Counter 3-20
Skip Blank Pages 4-15
SMTP 6-5
User’s Guide
SMTP Settings 6-4
SNMP 6-5, 7-5
Source 4-12
special coating 2-11
Special Media 4-12
Specify Time Zone 6-4
Stained 9-2
Standard Output Tray 2-1
Start 3-2
Start/Stop 3-2
Status 3-2, 6-3
Status Information 3-18
Status Monitor Utility 11-2
Storage
job 4-20
Stored jobs 4-20
Subnet Mask 6-5
Symbol Set 3-14, 6-4
System Menu 3-15
T
tape 2-11
TCP/IP 6-5
Test Page 4-4
Text to Black 4-16
TextEdit 5-5
Thick 1 2-6
Thick 2 2-6
Thick 3 2-7
Thin 2-7
Toner Cartridge 2-1, 2-3, 2-15, 10-6
Toner Low 3-15, 6-4, 9-8
Toner Low/Toner Out 6-5
Toner Page Count 3-20
Toner Page Count 6-4
Toner Save 4-16
Toner Saver 3-16, 5-6, 6-4
too thick 2-11
too thin 2-11
Top Cover 2-3
Transfer Roll Cartridge 2-3
Transparencies 2-7
Transparency 2-6
Trap/Email Alerts 6-5
Traps 7-6
Tray 1 2-1
I-5
Tray 2 2-1, 8-10
Tray 3 2-1
Tray 4 2-1
Tray Controls 6-4
Tray Linking 3-7, 6-4
Tray Module 2-1, 8-2
Tray Settings 4-12
Treated colored paper 2-11
Troubleshooting 9-1
TrueType fonts 4-17
Turn off 2-4
Turn on 2-4
Two-sided 5-5
U
Unusable paper 2-11
Usage Count 3-20, 6-4
Usage Report 6-5
USB 2-2
USB Setup 3-12, 6-4
User Flash 6-5
Utilities 11-1
V
view
I-6
front 2-1
internal 2-3
rear 2-2
Vista 32/64 2-4
W
Wait Timeout 3-15, 6-4
Warning messages 9-8
Watermark 4-21
Watermark tab 4-7, 4-21
Windows Driver 4-1
Windows Utilities 11-1
WINS 6-5
WINS Settings 6-4
Wrinkled 9-2
X
XP 2-4
Y
Year 3-17
Z
Zone Name 6-5
Zoom 4-14
User’s Guide
DX-B350P/DX-B450P
Installation Manual
SHARP ELECTRONICS CORPORATION
1 Sharp Plaza, Mahwah, New Jersey 07495-1163.
www.sharpusa.com
SHARP ELECTRONICS OF CANADA LTD.
335 Britannia Road East, Mississauga, Ontario, L4Z 1W9
This manual has been printed using a vegetable-based soy oil ink
to help protect the environment.