Motorola V60 Programming instructions

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031203o
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V60p wireless phone with Push to Talk (PTT)
capability.
Speakerphone
Button (H)
Display
Earpiece
Menu Key
Headset Jack
Insert headset
accessory for
hands-free use.
Status Light
See incoming call
& service status.
Right Soft Key
Perform functions
identified by right
display prompt.
Left Soft Key
Perform functions
identified by left
display prompt.
Voice Key
Make & use voice
recordings.
Volume Button (J)
Adjust earpiece
& ringer volume.
Power Key/End Key
Turn on/off, end
phone calls, exit
menu system.
Push to Talk (PTT)
Button (I)
Used for two-way
communications
with other PTT
subscribers.
Accessory
Connector Port
Insert charger &
phone accessories.
Send Key
Send & answer
calls, view recent
dialed calls list.
Scroll Key
Scroll through
menus & lists.
Internal
Speakerphone
Microphone
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners. TrueSync, Sidekick, Starfish and the Stylized
Starfish Logo are registered trademarks of Starfish Software, Inc., a
wholly owned independent subsidiary of Motorola, Inc.
© Motorola, Inc. 2003.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number: 6809461A38-A
Cover number: 8988485L49-O
2
Menu Map
Main Menu
• Phonebook
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Messages
• Voicemail
• Create Message
• Inbox
• Outbox
• Quick Notes
• Drafts
• Browser Alerts
• Radio *
• Get It Now
• Get It Now Shop
• Browser
• Settings
(see next page)
• Ring Styles
• Style
• Style Detail
• My Tones
• Picture Viewer
• Shortcuts
• Calculator
• Datebook
• Voice Record
* This is the standard phone menu layout.
Menu organization and feature names
may vary on your phone. Not all features
may be available for all users.
For example, the Radio feature (left) is
available only when the optional FM
Stereo Radio Headset accessory is
plugged into your phone.
Shortcuts
Change display text zoom:
Press M, then press
and hold M (does not
zoom graphics).
Display my phone number:
Press M #.
Dial voicemail number:
Press and hold 1.
Go to dialed calls list:
Press N.
Exit menu system:
Press O.
Go to PTT Contacts List:
Press I.
3
Settings Menu
• Ring Styles
• Style
• Style Detail
• My Tones
• Phone Status
• My Tel. Number
• Active Line
• Battery Meter
• Other Information
• Browser Setup
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Phone Lock
• Lock Application
• Restrict Calls
• New Passwords
• Location
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• Other Settings
• Personalize
• Main Menu
• Keys
• Greeting
• Screen Saver
• Banner
• Initial Setup
• Time and Date
• SpeakerPhone
• Auto PIN Dial
• Auto Redial
• Backlight
• Status Light
• Zoom
• TTY Setup
• Scroll
• Animation
• Language
• Contrast
• DTMF
• Master Reset
• Master Clear
• Network
• Current Network
• Analog Only
• Set Mode
• Srvc Status
• Service Tone
• Call Drop Tone
• Car Settings
• Auto Answer
• Auto Hands-Free
• Power-Off Delay
• Charger Time
• Headset
• Auto Answer
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety and General Information. . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing the Convertible Covers . . . . . . . . . . . . . . . 19
Turning On Your Phone . . . . . . . . . . . . . . . . . . . . . . . 21
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Seeing Your Phone Number . . . . . . . . . . . . . . . . . . . 22
About Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Zooming In and Out. . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Status Light . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the PTT Button . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the External Display . . . . . . . . . . . . . . . . . . . . 28
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Push to Talk (PTT) Calls . . . . . . . . . . . . . . . . . . . . . . . 30
Private One-to-One Calls . . . . . . . . . . . . . . . . . . . . . 30
Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting Up Your Contacts List . . . . . . . . . . . . . . . . . . 31
Viewing Your PTT Contacts List . . . . . . . . . . . . . . . . 31
Sorting Your PTT Contacts List . . . . . . . . . . . . . . . . . 31
Turning On/Off the Speakerphone . . . . . . . . . . . . . . 33
PTT Calling States . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5
Basic PTT Instructions . . . . . . . . . . . . . . . . . . . . . . .
Making PTT Calls . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering PTT Calls . . . . . . . . . . . . . . . . . . . . . . . .
Making and Answering Phone Calls. . . . . . . . . . . . .
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . .
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . .
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Returning an Unanswered Call . . . . . . . . . . . . . . . . .
Calling an Emergency Number . . . . . . . . . . . . . . . . .
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . .
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . .
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . .
Calling With One-Touch Dial . . . . . . . . . . . . . . . . . . .
Calling a Number In a Text Message . . . . . . . . . . . .
Additional Calling Features . . . . . . . . . . . . . . . . . . . .
Using Features While On a Phone Call . . . . . . . . . .
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . .
Additional On-Call Features . . . . . . . . . . . . . . . . . . .
Using the Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating to a Feature. . . . . . . . . . . . . . . . . . . . . . .
Selecting a Feature. . . . . . . . . . . . . . . . . . . . . . . . . .
Entering Feature Information . . . . . . . . . . . . . . . . . .
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choosing a Text Method . . . . . . . . . . . . . . . . . . . . . .
Using Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Symbol Method. . . . . . . . . . . . . . . . . . . . . . . .
Using iTAP™ Software Predictive Text Entry Method
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . .
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Received Calls or Dialed Calls . . . . . . . . . .
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Using the Notepad. . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Viewing and Resetting Call Timers . . . . . . . . . . . . . . 89
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . 92
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 93
Storing a PIN Code With the Phone Number . . . . . . 96
Recording a Voice Name For a Phonebook Entry. . . 97
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 98
Storing Longer Numbers . . . . . . . . . . . . . . . . . . . . . . 99
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . 101
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . 101
Sorting the Phonebook List . . . . . . . . . . . . . . . . . . . 101
Synchronizing with TrueSync Software . . . . . . . . . . 102
Picture Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . 107
Changing Event Information . . . . . . . . . . . . . . . . . . 108
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Turning the Radio On and Off . . . . . . . . . . . . . . . . . 110
Tuning a Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Sending and Receiving Calls With the Radio On . . 111
Messages—Voicemail. . . . . . . . . . . . . . . . . . . . . . . . 113
Storing Your Voicemail Number. . . . . . . . . . . . . . . . 113
Listening to a Voicemail Message . . . . . . . . . . . . . . 114
7
Receiving a Voicemail Message . . . . . . . . . . . . . . .
Storing Your Voicemail Phone Number. . . . . . . . . .
Turning Off the Voice Message Waiting Indicator . .
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Text Message Inbox . . . . . . . . . . . .
Receiving a Text Message . . . . . . . . . . . . . . . . . . .
Reading, Locking, or Deleting a Text Message. . . .
Storing Pictures, Animations, and Sounds . . . . . . .
Sending a Text Message. . . . . . . . . . . . . . . . . . . . .
Sending a Quick Note Text Message . . . . . . . . . . .
Inserting Pictures, Animations, and Sounds . . . . . .
Viewing the Status of Sent Text Messages . . . . . . .
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a Ring Style. . . . . . . . . . . . . . . . . . . . . . .
Customizing a Ring Style . . . . . . . . . . . . . . . . . . . .
Creating and Editing Alert Tones . . . . . . . . . . . . . .
Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . .
Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . .
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voice Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Recording . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the Voice Record List . . . . . . . . . . . . . . . .
Playing a Recording . . . . . . . . . . . . . . . . . . . . . . . .
Locking and Unlocking a Recording . . . . . . . . . . . .
Deleting a Recording . . . . . . . . . . . . . . . . . . . . . . .
Micro-Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting a Micro-Browser Session . . . . . . . . . . . . .
Interacting With Web Pages . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Calculating Numbers . . . . . . . . . . . . . . . . . . . . . . . .
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . .
Get It Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading an Application . . . . . . . . . . . . . . . . . .
Launching an Application . . . . . . . . . . . . . . . . . . . .
Disabling or Removing an Application. . . . . . . . . . .
Restoring a Disabled Application . . . . . . . . . . . . . .
Viewing Get It Now Information and History . . . . . .
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . .
Reordering Menu Items. . . . . . . . . . . . . . . . . . . . . .
Customizing a Soft Key Function . . . . . . . . . . . . . .
Screen Saver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hiding or Showing Location Information . . . . . . . . .
TTY Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Cable Connection . . . . . . . . . . . . . . . . . .
Synchronizing Data . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . .
Receiving a Data or Fax Call. . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assigning a New Code or Password . . . . . . . . . . . .
If You Forget a Code or Password. . . . . . . . . . . . . .
Locking and Unlocking Your Phone. . . . . . . . . . . . .
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming Instructions . . . . . . . . . . . . . . . . . . . .
Additional Health and Safety Information . . . . . . .
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Registration . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . .
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9
About This Guide
This user guide introduces you to the many features in your
Motorola wireless phone.
Navigating To a Menu Feature
Use the menu system to access your phone’s features. This
guide shows you how to select a menu feature as follows:
Find the Feature
M > Messages
> Create Message
This example shows that you must press M, scroll to and
select Messages, then scroll to and select Create Message.
Optional Features
This label identifies an optional network or
subscription-dependent feature that may not be
offered by Verizon Wireless in all geographical
areas. Contact Verizon Wireless for more
information.
Optional Accessories
This label identifies a feature that requires an optional
Motorola Original™ accessory.
10
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.
11
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a
phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at www.Motorola.com.
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
12
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
13
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless it is a phone type especially qualified for use in such
areas and certified as “Intrinsically Safe.” Do not remove, install, or charge
batteries in such areas. Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted “Turn off electronic devices.” Obey all signs and instructions.
14
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects. Use only Motorola original batteries
and chargers.
Your battery or phone may contain symbols, defined as follows:
Symbol
Li Ion BATT
Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to blinking lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
playing video games on your phone or enabling a blinking-lights feature
on your phone. (The blinking-light feature is not available on all products.)
15
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
• Do not play or use a blinking-lights feature if you are tired or need
sleep.
• Take a minimum of a 15-minute break hourly.
• Play in a room in which all lights are on.
• Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
• Take a minimum 15-minute break every hour of game playing.
• If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
• If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
ITC0-198
16
Getting Started
What’s in the Box?
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Getting Started
Your wireless phone typically comes equipped with a
battery and a charger. Other accessory options can
customize your phone for maximum performance and
portability.
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with
Motorola Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
Action
1 Remove the battery from its protective clear
plastic case.
2 If necessary, push
down the battery
door release latch
and lift the door off
of the phone.
Release
latch
17
Getting Started
Action
3 Insert the battery,
printed arrow first,
under the tab at
the top of the
battery
compartment and
push down.
4 Insert the ridge at
the bottom of the
battery door into
the base of the
phone, then push
the door down and
snap it into place.
Charging the Battery
New batteries are shipped partially charged. Before you
can use your phone, you need to install and charge the
battery. Some batteries perform best after several full
charge/discharge cycles.
Action
1 Plug the
travel
charger into
your phone
with the
release tab
facing up.
18
Release
tab
031377o
Action
2 Plug the other end of the travel charger into the
appropriate electrical outlet.
3 When your phone indicates that the battery is
fully charged (Charge Complete), press the
release tab and remove the travel charger.
Changing the Convertible
Covers
Getting Started
Note: When you charge the battery, the battery level
indicator in the upper right corner of the display flashes
and shows how much of the charging process is complete.
You can replace the flip cover and battery cover on
your phone to personalize its appearance.
Matching front and back cover sets are available in
a variety of colors and designs.
Your phone is designed to be used only with Motorola
Original accessories. See your Motorola retailer for these
convertible covers.
19
Remove a Flip Cover
Getting Started
Action
1 Open your flip
phone half way.
2 Press in the tiny
silver release
button. This button
is on the side of
the top half of the
phone.
3 While pressing the
silver button in,
slide the cover off.
Attach a Flip Cover
Action
1 Close your flip phone.
2 Line up the ridges
on each side of
the cover so they
align with the slots
on the phone.
3 Slide the cover onto the phone until it snaps into
place.
20
Turning On Your Phone
Action
1 Open your phone
To
expose the keypad
turn on your phone
2 Press and hold O
for three seconds
unlock your phone
3 If necessary, enter
your 4-digit unlock
code and press
OK (+)
The unlock code is
originally set to 1234.
Verizon Wireless may
change this number
before you receive your
phone.
Getting Started
Power
key
Making a Call
Press
1 the keypad keys
2
N
To
dial the phone number
Tip: If you make a mistake,
press DELETE (-) to delete
the last digit, or press and
hold DELETE (-) to delete
all digits.
make the call
21
Ending a Call
Press
O or close the flip
Getting Started
Answering a Call
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
Press
N or ANSWER (+) or open the flip.
Note: If your phone is locked, you must unlock it to answer
the call.
Seeing Your Phone Number
Press
M#
22
About Your Phone
See page 1 for a basic phone diagram.
Using the Display
➌ In Use
➋ Digital/
Analog
Signal
➓
Ring Style
➏ Message
Waiting
5 EUUäf 9
Y 12:00am J
E
➐ Battery
Level
PH.BOOK
➑ Active
line
G MESSAGE
➒ Menu
Clock
Soft Key Labels
About Your Phone
➊ Signal
Strength
➍PTT (U) or ➎ Location
Roam (,)
The idle display is the standard display that you see when
you are not on a call or using the menu.
Labels at the bottom corners of the display show the
current soft key functions. A G (menu) indicator at the
bottom center of the display indicates that you can press
M to enter the main menu.
23
➊ Signal Strength Indicator Vertical bars show the
strength of the network connection. You cannot make or
receive calls only when the 0 (no signal) indicator
displays.
➋ Digital or Analog Signal Indicator Shows
whether you are receiving a digital or analog
signal.
➌ In Use Indicator Shows that a phone call is in
progress.
About Your Phone
➍ PTT Indicator Shows that your phone is
connected to the PTT network and if the
network is available U or unavailable 1X.
or
Roam Indicator Shows that your phone is
seeking or using another network system
outside your home network.
Note: When the Roam indicator displays, you
can still make and receive PTT calls when you are in the
1X coverage area and connected to the PTT network.
➎ Location Information Indicator Indicates
when your Location Information is available ä
or unavailable ã.
➏ Message Waiting Indicator Appears when
you receive a voicemail or text message.
24
➐ Battery Level Indicator Vertical bars show the battery
charge level. Recharge the battery when you see
Low Battery and hear the low battery alert.
➑ Active Line Indicator Shows the current
active phone line.
➒ Menu Indicator Indicates that you can press M to
enter the main menu or open a feature sub-menu.
➓ Ring Style Indicator Shows the ring style setting.
X = soft ring
Z = vibrate and ring
Zooming In and Out
Press and release M, then press and hold M to
zoom the text in and out on the display. Zoom in to
increase text size, zoom out to display more information.
About Your Phone
Y = loud ring
W = vibrate
a = silent
Note: You must continue to hold M until you see the in
increase or decrease in text size.
25
Using the
Status Light
The status light shows when
you have an incoming call or
message, or when your
phone is roaming (using a
non-home system).
About Your Phone
Indication
Alternating red/green
Flashing green
Flashing yellow
26
Flashing red
Status
light
Status
Incoming call
In service, home system
Roaming, non-home
system
No service
The status light initially is turned off to extend battery life.
To turn it on, see “Initial Setup” on page 82.
Note: Turning on the status light substantially reduces
your phone’s standby time, the length of time that your
phone’s battery retains power when the phone is turned on
but is not in use.
Adjusting the Volume
Press the up and down
volume buttons to:
• increase and decrease
earpiece volume during
a call
Volume
buttons
• increase and decrease the ringer volume setting when
the idle display is visible (flip must be open)
Tip: At the lowest volume setting, press the down
volume button to switch to silent alert. Press the up
volume button to reset ring alert.
• turn off an incoming call alert
Press the PTT button (I) for
immediate access to your
PTT Contacts list (flip must
be open). For detailed
information, see “Push to
Talk (PTT) Calls” on page 30.
PTT
button
About Your Phone
Using the PTT Button
Note: If the PTT network is not available, U Network Not
Available displays briefly.
27
Using the External Display
When the flip is closed, the
external display shows the
External
time and date. It also displays display
messages to notify you of
incoming phone and PTT
calls and other events. You
can perform the following functions in the external
display.
About Your Phone
Note: Because the microphone and earpiece are
unavailable when the phone is closed, you must use a
headset or other hands-free device with this feature.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration; signal
strength; the temperature at which you operate your
phone; the features and/or settings you select and use;
and your voice, data, and other application usage patterns.
Battery Care
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
• Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
28
• New batteries or batteries that have been stored for a
long time may require a longer charge time.
• Maintain the battery at or near room temperature
when charging.
• Do not expose batteries to temperatures below
-10°C (14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
• When you do not intend to use a battery for a
while, store it uncharged in a cool, dark, dry place,
such as a refrigerator.
The rechargeable batteries that power this
phone must be disposed of properly and may
need to be recycled. Refer to your battery’s label
for battery type. Contact your local recycling center for
proper disposal methods.
About Your Phone
• Over extended periods of time, batteries gradually
wear down and require longer charging times. This is
normal. If you charge your battery regularly and notice
a decrease in talk time or an increase in charging
time, then it is probably time to purchase a new
battery.
Warning: Never dispose of batteries in a fire because they
may explode.
29
Push to Talk (PTT)
Calls
PTT is a two-way feature that lets you talk walkie-talkie
style with other Verizon Wireless PTT subscribers. With
PTT, you can start a Private One-to-One Call to
communicate with an individual, or you can start a Group
Call to communicate with a group of people at the same
time.
You can start a PTT call by:
• Selecting a name or number from your PTT contacts
list
• Entering a PTT number from the keypad
• Selecting a name or number from your Dialed
Push to Talk (PTT) Calls
Calls, Received Calls, or Phonebook lists
30
Private One-to-One Calls
You can start a Private call to 1 person either as an Alert or
Barge call.
• Alert call sends a call alert tone to inform the person
of your incoming call.
• Barge call lets you talk immediately to the called
person without sending a call alert tone.
Group Calls
You can start a Group call with all available members of a
group that you have set up in your PTT contacts list.
However, as with a Private call, you cannot start a Group
call as an Alert call, only as a Barge call.
Setting Up Your Contacts List
You can set up your contacts list by going to the Verizon
Wireless Push to Talk Contact Management website at
www.vzwpushtotalk.com.
Viewing Your
PTT Contacts
List
5
U
PTT Contacts
9
aJohn Smith
aMary Smith
Sorting Your PTT Contacts List
After you have set up your PTT contacts list, you can sort it
by name or by status. When you sort by name, the list
displays in alphabetical order. When you sort by status
(online/offline), the list displays the first available online
contact, by presence icon, in alphabetical order.
Push to Talk (PTT) Calls
EXIT
G ALERT
To see the contacts in your
PTT contacts list, press the push to talk (PTT) button (I)
from the idle display. Presence icons display to the left of
the individual or group names to indicate online or offline
status. When an individual is online, a displays. When a
group is online, 3 displays. When an individual or group is
offline, b displays.
31
Press
1
2
3
4
5
6
7
8
I
M
S
SELECT (+)
CHANGE (+)
S
SELECT (+)
DONE (-)
To
display the PTT Contacts list
display the Contacts Menu
highlight Setup
display the Setup menu
display the Sort by menu
highlight Name or Status
sort the list
exit
“Open To” Sorting in PTT Contacts List
You can sort your PTT contacts list alphabetically by
name (Top of List), or by the last call you received
(Last Call).
Push to Talk (PTT) Calls
Press
1
2
3
4
5
6
7
I
M
S
SELECT (+)
S
CHANGE (+)
S
8 SELECT (+)
9 DONE (-)
32
To
display the PTT Contacts list
display the Contacts Menu
highlight Setup
display the Setup menu
highlight Open To
display the Open To menu
highlight Top of List or
Last Call
sort the list
exit
Turning On/Off the
Speakerphone
Your PTT and wireless phone has a high-quality, dedicated
internal speakerphone.
Press
H
SPEAKER (+),
when displayed
To
turn on or turn off the
speakerphone
turn on or turn off the
speakerphone during a PTT
call
When SPEAKER displays, the
speakerphone is off. When
T displays, the
speakerphone is on.
For privacy, turn off the
speakerphone and use the
earpiece for listening.
To set the speakerphone to Always On or to a 20 sec
timeout, see pages 77 and 82.
When you turn off your phone, the speakerphone
resets to Off.
Push to Talk (PTT) Calls
Notes:
33
PTT Calling States
Presence icons indicate when individuals and/or groups in
your contacts list are online. Call tones, text, and icons
keep you informed of the calling state during PTT calls,
refer to the following sections.
Presence Icons
The table below show the icons displayed in the PTT
contacts list to indicate if an individual or group is available
for PTT calls.
Icon
a
3
b
Status
User is online.
Group is online.
Individual or group is offline.
Push to Talk (PTT) Calls
Call Tones
34
The table below describes the call tones sent and received
during PTT calls.
Note: These tones can not be customized.
Tone
Alert Tone
Ring Back
Description
When you start or receive an
Alert call, 2 short highpitched beeps sound.
When you alert a called party,
a high-pitched rhythmic tone
sounds.
Tone
Announce Barge
Call
OK to Talk
Floor Control
Available
Floor Control
Unavailable
Busy Tone
Call Refused or
Unavailable
Description
When you receive a Barge
call, 2 short low-pitched
beeps sound.
A short chirp sounds to let
you know you can talk.
After the other party releases
I, a short beep sounds.
When the other party has
floor control and you press
I, a long beep sounds.
When you call a party who is
already on another call, 3
long beeps sound.
When the called party is
unavailable to take your call,
a long beep (same as Floor
Control Unavailable) sounds.
The table below describes the icons and text displayed on
the screen during PTT calls.
Icon/Text
To Alert, Press
and Release PTT
Button
Displays
After you have selected a
contact to send an Alert call
to.
5 Alerting...
After you press I when
sending an Alert call.
John
Push to Talk (PTT) Calls
Icons and Text
35
Icon/Text
Displays
Alert
from
John
When you receive an Alert
5
call.
1 Connecting...
John
6 Connecting...
When you are calling an
individual.
When you are calling a group.
Group
9 Talking to
John
4 Talking to
SalesTeam
7 Listening to
John
2 Listening to
Push to Talk (PTT) Calls
John
When you are talking to a
group and you have floor
control.
When an individual is talking
and has floor control.
When a member of group is
talking and has floor control.
Note: When a member of a
group is talking, the
member’s name displays, not
the group name.
e Connected
John
d Connected
Group
8 Call Ended
John
36
When you are talking to an
individual and you have floor
control.
When connected to an
individual and floor control is
available.
When connected to a group
and floor control is available.
When an individual call has
ended.
Icon/Text
f Call Ended
Group
Displays
When a group call has
ended.
John Busy
When the called party is on
another call.
Alert Failed
When the network cannot be
accessed while attempting to
start an Alert call.
Call Failed
When the network cannot be
accessed while attempting to
start a Barge call.
John Unavailable
When the called party is
unavailable, offline, does not
respond to the incoming call,
or presses IGNORE (-).
Basic PTT Instructions
Note: The actions are not necessarily in the exact order of
events.
Action
From the idle
display, press and
release I
Press S in the
contacts list
To
display the PTT contacts list
Note: There are other ways
to select a contact, see page
39.
highlight a name, group, or
number to call
Push to Talk (PTT) Calls
The table below describes actions during PTT calls.
37
Action
Press ALERT (+),
then press and
release I, and wait
for the OK to Talk
Tone
After the
OK to Talk tone,
press and
hold I
Push to Talk (PTT) Calls
Press and hold I
38
To
send an Alert Tone to start
an Alert call with a highlighted
entry
Note: This action applies to
Alert calls only.
talk
Important: If you do not wait
for the OK to Talk tone, part
of your message may be lost.
start a Barge call with a
highlighted group
Note: This action applies to
Barge calls only.
If no one talks (I is not pressed and held) for 20
seconds or more during a call, the call automatically
disconnects. Press Oto return to the idle display, or
close the flip.
Release I
make floor control available
Press EXIT (-)
end the call
or O
Making PTT Calls
When U displays at the top of the screen, you can make
and receive PTT calls.
Important: Refer to “PTT Calling States” on page 34 for
information about alert tones, icons, and text displays.
Making a Barge Call from the PTT Contacts
List
Action
1 Press I
2 Press S
To
display the PTT Contacts list
highlight the name or number
of the group to call
start the call
Push to Talk (PTT) Calls
3 Press and
hold I, and wait
for the OK to
Talk tone
4 After the
talk
OK to Talk tone,
continue to
hold I
5 Release I
allow another party to talk
6 Press EXIT
end the call
(-) or O
39
Making a Barge Call from the Idle Display
Using the Keypad
Push to Talk (PTT) Calls
Action
1 From the idle
display, push the
appropriate keys
on the keypad
40
To
enter the PTT number of the
group to call
Note: As you enter the
number, it is compared
against entries in the PTT
contacts list for a match. If a
match is found, the group
name replaces the number
entered.
start the call
2 Press and
hold I, and wait
for the OK to
Talk tone
talk
3 After the
OK to Talk tone,
continue to
hold I
4 Release I
allow another party to talk
5 Press EXIT
end the call
(-) or O
Making a Barge Call from the Dialed and
Received Calls List
Find the Feature
M > Recent Calls
Action
1 Press SELECT
(+), then
press S
2 Press SELECT
(+)
3 Press S
To
enter the Recent Calls menu,
then to highlight Dialed Calls
or Received Calls
open the list
highlight the group name or
number to call
start the call
Push to Talk (PTT) Calls
4 Press and
hold I, and wait
for the OK to
Talk tone
5 After the
talk
OK to Talk tone,
continue to
hold I
6 Release I
allow another party to talk
7 Press EXIT
end the call
(-) or O
41
Making a Barge Call from the Phonebook
Find the Feature
M > Phonebook
Action
1 Press S
To
scroll through the Phonebook
list and highlight the group
name or number to call
start the call
Push to Talk (PTT) Calls
2 Press and
hold I, and wait
for the OK to
Talk tone
3 After the
talk
OK to Talk tone,
continue to hold
down I
4 Release I
allow the other party to talk
5 Press EXIT
end the call
(-) or O
42
Making an Alert Call from the PTT Contacts
List
Action
1 Press I
2 Press S
To
display the PTT Contacts list
highlight the name or number
of the person to call
send the Alert Tone and start
the call
Push to Talk (PTT) Calls
3 Press ALERT
(+), then
press and
release I
4 After the called
party responds,
then releases
floor control to
you, press and
hold I, and wait
for the OK to
Talk tone
5 After the
talk
OK to Talk tone,
continue to hold
down I
6 Release I
allow the other party to talk
7 Press EXIT
end the call
(-) or O
43
Making an Alert Call from the Idle Display
Using the Keypad
Push to Talk (PTT) Calls
Action
1 From the idle
display, push the
appropriate keys
on the keypad
44
To
enter the PTT number of the
person to call
Note: As you enter the
number, it is compared
against entries in the
contacts list for a name
match. If a match is found,
the name replaces the
number.
display the Dialing Menu
highlight Alert
2 Press M
3 Press S (if
required)
4 Press SELECT
send the Alert Tone and start
(+), then
the call
press and
release I
5 After the called
party responds,
then releases
floor control to
you, press and
hold I, and wait
for the OK to
Talk tone
Action
6 After the
OK to Talk tone,
continue to hold
down I
7 Release I
8 Press EXIT
(-) or O
To
talk
allow the other party to talk
end the call
Making an Alert Call from the Dialed and
Received Calls List
Find the Feature
1
2
To
enter the Recent Calls menu,
then to highlight Dialed Calls
or Received Calls
enter the highlighted list
highlight an entry from the list
enter the Last Calls Menu
highlight Alert
send the Alert Tone and start
the call
Push to Talk (PTT) Calls
3
4
5
6
Action
Press SELECT
(+), then
press S
Press SELECT
(+)
Press S
Press M
Press S
Press SELECT
(+), then
press and
release I
M > Recent Calls
45
7
8
Push to Talk (PTT) Calls
9
10
46
Action
After the called
party responds,
then releases
floor control to
you, press and
hold I, and wait
for the OK to
Talk tone
After the
OK to Talk tone,
continue to hold
down I
Release I
Press EXIT
(-) or O
To
talk
allow the other party to talk
end the call
Making an Alert Call from the Phonebook
Find the Feature
1
2
3
4
5
7
8
To
highlight a phonebook entry
display the Phonebook Menu
scroll to Alert
send the Alert Tone and start
the call
talk
allow the other party to talk
end the call
Push to Talk (PTT) Calls
6
Action
Press S
Press M
Press S
Press SELECT
(+), then
press and
release I
After the called
party responds,
then releases
floor control to
you, press and
hold I, and wait
for the OK to
Talk tone
After the
OK to Talk tone,
continue to hold
down I
Release I
Press EXIT
(-) or O
M > Phonebook
47
Answering PTT Calls
Important: Refer to “PTT Calling States” on page 34 for
information about alert tones, icons, and text displays
received while answering PTT calls.
Answering a Barge Call
When you receive a Barge call (when the flip is open or
closed), the Announce Barge Call tone sounds and your
phone immediately goes into Listening mode.
1
Push to Talk (PTT) Calls
2
48
3
4
Action
When the caller
releases floor
control to you,
press and
hold I, and wait
for the OK to
Talk tone
After the
OK to Talk tone,
continue to hold
down I
Release I
Press EXIT
(-) or O
To
talk
allow the other party to talk
end the call
Answering an Alert Call
When you receive an Alert call, the Alert Tone sounds and
Alert from (name or number) displays.
To
answer the call
talk
allow the other party to talk
end the call
Push to Talk (PTT) Calls
Action
1 After the Alert
Tone, press
ANSWER (+)
2 Press and
hold I, and wait
for the OK to
Talk tone
3 After the
OK to Talk tone,
continue to hold
down I
4 Release I
5 Press EXIT
(-) or O
49
Answering an Alert Call When the Flip is
Closed
Push to Talk (PTT) Calls
When you receive an Alert call, the Alert Tone sounds and
Alert from (name or number) appears on the external
display.
50
Action
1 After the Alert
Tone, press and
release I
2 Press and
hold I, and wait
for the OK to
Talk tone
3 After the
OK to Talk tone,
continue to hold
down I
4 Release I
5 Open the flip,
then press EXIT
(-) or O
To
answer the call
talk
allow the other party to talk
end the call
Canceling an Incoming Call
Action
During the call alert
tone, press O or
IGNORE (-)
To
cancel an incoming PTT call
Missed Alert Call
When an Alert call is missed, Missed Call displays.
Note: Your phone does not notify you of missed Barge
calls.
Action
1 Press View
(+)
2 Press S
3 Press O
To
display the Received Calls list
scroll through the list
return the call
Push to Talk (PTT) Calls
51
Making and Answering Phone Calls
Making and
Answering Phone
Calls
For basic instructions on how to make, answer, and end a
phone call, see pages 21-22.
Redialing a Number
If you hear an ordinary busy signal:
Press
1
2
O
N
To
hang up
redial the busy number
Using Automatic Redial
If the network is busy, you hear a fast busy signal, and
your phone displays Call Failed.
With automatic redial, your phone automatically redials
the number for four minutes. When the call goes through,
your phone rings or vibrates one time, displays
Redial Successful, and then connects the call.
You must turn on automatic redial to use the feature. See
“Auto Redial” on page 83.
52
When automatic redial is turned off, you can manually
activate the feature to redial a phone number. When you
hear a fast busy signal and see Call Failed:
Press
Using Caller ID
Calling line identification (caller ID) displays the
phone number for incoming calls.
The phone displays the caller’s name when the
name is stored in your phonebook, or
Incoming Call when caller ID information is not available.
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls, and
displays:
Making and Answering Phone Calls
N or RETRY (+)
To
activate automatic redial
• the N (missed call) indicator
• X Missed Calls Y Unknown, where X is the total
number of missed calls and Y is the number of
missed calls with no caller ID information
Press
1 VIEW (+)
2
3
S
N
To
see the received calls list
select a call to return
make the call
53
Calling an Emergency Number
Making and Answering Phone Calls
Verizon Wireless programs one or more emergency phone
numbers, such as 911, that you can call under any
circumstances, even when your phone is locked.
Note: Emergency numbers vary by country. Your phone’s
pre-programmed emergency number(s) may not work in all
locations, and sometimes an emergency call cannot be
placed due to network, environmental, or interference
issues.
Press
1 keypad keys
2
N
To
dial the emergency number
call the emergency number
Turning Off a Call Alert
You can turn off your phone’s incoming call alert before
answering the call.
Press
To
either volume button turn off the alert
54
Canceling an Incoming Call
While the phone is ringing or vibrating:
Press
O or IGNORE (-)
To
cancel the incoming call
Calling With Speed Dial
Each entry you store in your phonebook is assigned a
unique speed dial number. To speed dial a phonebook
entry:
Press
1 keypad keys
2 #
3
N
To
enter the speed dial number
for the entry you want to call
submit the number
Making and Answering Phone Calls
Depending on your phone settings and/or
service subscription, the call may be forwarded
to voice mail, another number, or the caller may
hear a busy signal.
Note: Some
networks let you
skip this step for
speed dial
numbers 1 through 99.
call the entry
55
Calling With One-Touch Dial
Making and Answering Phone Calls
To call phonebook entries 1 through 9, just press and hold
the one-digit speed dial number for one second.
We recommend that you reserve phonebook entry 1
(speed dial number 1) for storing and dialing your
voicemail number. In many cases, Verizon Wireless has
already done this for you. See page 93 to store your
voicemail number for one-touch dial access.
Calling a Number In a Text
Message
To call a phone number embedded in a text
message that you receive, highlight or open the
message and then:
Press
1 M
2
S
3 SELECT (+)
To
open the Inbox Menu
scroll to Call Back
call the number
Additional Calling Features
While dialing (with digits visible in the display), open the
Dialing Menu to perform the following tasks:
Press
M
> Attach Number
56
To
attach a number from the
phonebook or recent call lists
Press
M
> Insert Pause
M > Insert Wait
M
> Send Message
For more information, see
page 96.
insert a w (wait) character
For more information, see
page 96.
insert an n (number)
character
For more information, see
page 97.
open a new text message
with the number in the To field
You can also call a number using these features:
Press
Press and release the voice
key, then say a voice name
Voice
key
M > Recent Calls
> Received Calls or
Dialed Calls > entry to call
To
add a phonebook
entry using voice dial
Making and Answering Phone Calls
M > Insert ‘n’
To
insert a p (pause) character
To record a voice
name, see page 97.
a missed call, or a
recent received or
dialed call
57
Using Features While
On a Phone Call
Using Call Waiting
Using Features While On a Phone Call
When you are on a call, an alert tone sounds to
indicate that you have received a second call.
Press
1
To
answer the new call
ANSWR (+)
2
N
switch back to the first call
Making a Three-Way Call
During a call, you can call and connect a third
party for a three-way call. You cannot do this if
you already have a call on hold.
Press
1 keypad keys
2
3
4
58
N or
N
N
O
To
dial the third party’s number
Note: Some networks may
require you to press N first.
call the number
connect the two calls
end the entire call
Additional On-Call Features
To
mute the call
H
turn on or off the
speakerphone while on a
phone or PTT call
turn on or off the
speakerphone while on a
PTT call
see your phone/PTT
number
send a number to the
network as DTMF tones,
for credit card or
password calls
SPEAKER (+) (if
available) or H
M > My Tel. Number
M > Send Tones
M > TTY Mode
M > Received Calls
or Dialed Calls
M > Messages
M > Datebook
To activate DTMF tones,
see the “DTMF” option
on page 84.
change to TTY mode to
use your phone with a
TTY device
view recent received or
dialed call numbers
view or send messages
view datebook entries
Using Features While On a Phone Call
Press
MUTE (+) (if available)
or M > Mute
59
Press
M > Location
M
Using Features While On a Phone Call
> Other Information
60
To
view and change the
location transmission
status of your phone
view phone
specifications
Using the Menu
Navigating to a Feature
Use these keys to move through the menu system:
Menu Key
Enter main menu,
or open a
sub-menu, when G
appears in
bottom center of
display.
Volume Buttons
Scroll up or
down through
lists.
PTT Button
Enter the PTT
contacts list.
Power/
End Key
Turn the phone on or
off. Exit menu without
making changes,
return to idle display.
5
U
9
Dialed Calls
10) John Smith
9) Mary Smith
G
BACK
VIEW
Right Soft Key
Perform function
shown in lower
right corner of
display (usually
SELECT the
highlighted
menu item).
Using the Menu
Left Soft Key
Perform function
shown in lower
left corner of
display (usually
EXIT or BACK).
Scroll Key
Scroll up or down
through menus
and lists.
* and #
Cycle through
and set the
value of the
highlighted
menu item.
61
Selecting a Feature
Using the Menu
Some features require you to select an item from a list:
Press
U
5
9
BACK (-)
Dialed
Calls
to go back to
Highlighted
10)John Smith
the previous
item
9)Mary
Smith
screen.
BACK
Press M to
open the sub-menu.
G
VIEW
Press VIEW (+) to view
details of the highlighted item.
• Press S to scroll up or down to highlight the item you
want.
• In a numbered list, press a number key to highlight the
item.
• In an alphabetized list, press a key multiple times to
cycle through the letters on the key and highlight the
closest matching list item.
62
Entering Feature Information
Some features require you to enter information:
Press S to
scroll down
to additional
items.
5
U
Entry Details
9
Highlighted
item
Name:_____________
Press CANCEL (-) to exit
without making changes.
DONE (-) appears when
you enter or edit information.
Press
CHANGE (+)
to edit the
information.
Using the Menu
No.:_______________
CANCEL G CHANGE
• Enter numbers or text with the keypad.
• When an item has a list of possible values, press
* or # to scroll through and select a value.
• When an item has a list of possible values, press S
to the left or right to scroll through and select a value.
• When an item has a list of possible numeric values,
press a number key to set the value.
• If you enter or edit information and do not want to save
your changes, press O to exit without saving.
63
The message center lets you compose and send text
messages. A flashing cursor shows where text will appear:
Flashing
cursor
indicates
insertion
point.
5
Msg:
Using the Menu
CANCEL
G
Press CANCEL (-) to exit
without making changes.
Press
INSERT (+)
to view and
insert a
quick note.
INSERT
Press M to open
the sub-menu.
When you enter text using the standard tap method, the
flashing cursor changes to a block cursor, and the soft key
functions change:
Block
cursor
indicates
current
highlighted
character.
5
9
Msg:
T
DELETE
After two seconds, the
block cursor reverts to a
flashing cursor and moves
to the next position.
64
9
G
OK
Press
OK (+)
to accept
and store
the text.
Press DELETE (-)
to delete the character
to the left of the insertion
point.
Entering Text
Multiple text entry methods make it easy for you to enter
names, numbers, and messages on your phone.
Choosing a Text Method
Press M from any text entry screen. The symbol for
the active method displays at the top of the text entry
screen:
Let the phone predict each word as you
enter it (see page 70).
Tap (t)
Enter letters, numbers, and symbols by
pressing a key one or more times, (see
page 66).
Numeric (è) Enter numbers only.
Symbol (ê) Enter symbols only, (see page 69).
Browse
Entering Text
iTAP (é)
Browse your phonebook or recent call
lists to select a name or number.
Note: The text method you select remains active until you
select another method.
65
Using Tap Method
This is the standard method for entering text on your
phone.
Entering Text
Press M from any text entry screen and select the
Tap Method menu option.
66
Press
1 a number key
one or more
times
2 Continue
pressing number
keys
3 OK (+)
To
select a letter, number, or
symbol shown in the
“Character Chart” on page 68
enter the remaining
characters
store the text when you are
finished
General Text Entry Rules
Press a number key repeatedly to cycle through its
characters. See “Character Chart” on page 68.
Press and hold
a number key
to cycle
between text
and numeric
entry modes.
Change letter in
block cursor to
uppercase or
lowercase.
Move flashing
cursor to the left
or right in text
message.
Entering Text
Press a number
key as many
times as
necessary to
enter the
desired
character at
flashing cursor
location.
• If you do not press a key for 2 seconds, the character
in the block cursor is accepted, and the cursor moves
to the next position.
• The first character of every sentence is capitalized.
(Press S down to force the character to lowercase
while it is highlighted by the block cursor).
67
Character Chart
Use this chart as a guide for entering spaces, letters,
numbers, and symbols with the tap method.
1
space . 1 ? ! , @ _ & ~ : ; " ( ) ' ¿ ¡ % £ $ ¥
2
a b c 2 ä å á à â ã æ α β ç
3
6
d e f 3 δ ë é è ê ε φ
g h i 4 ï í î γ ηι
j k l 5 κ λ
m n o 6 ñ ö ø ó ò ô õ µ υ ω
7
p q r s 7 π ß σ
8
t u v 8 θ ü ú ù û τ
9
w x y z 9 ξ ψ
+ - 0 x * / \ [ ] = > < # §
4
Entering Text
5
68
0
Note: This chart may not reflect the exact character set
available on your phone.
Using Symbol Method
Your phone provides an alternate way to enter symbol
characters in a message. Press M from any text entry
screen and select the Symbol menu option.
Press
1 a number key
one time
To
display its symbol options at
the bottom of the display
2 * or #
See “Symbol Chart” on
page 70.
highlight the symbol you want
or
enter the symbol at the
flashing cursor location
Entering Text
Press the
number key
multiple times
3 SELECT (+)
69
Symbol Chart
Use this chart as a guide for entering characters in symbol
method.
1
2
3
4
5
Entering Text
6
7
8
9
0
space . ? ! , @ _ &
~ : ; " - ( ) ' ¿ ¡ %
£ $ ¥
@ _ \
/ : ;
" & '
( ) [ ] { }
¿ ¡ ~
< > =
$ £ ¥
# % *
+ - x * / = > < # §
Using iTAP™ Software
Predictive Text Entry Method
iTAP™ software provides a predictive text entry method
that lets you enter a word using one keypress per letter.
Press M from any text entry screen and select the iTAP
menu option.
Note: You can switch languages within a message in iTAP
text method. Press M to select the text method and
language you want to use.
70
Enter Words
Press
1 a number key
one time
2 number keys
(one per letter)
The letters associated with
the key are shown at the
bottom of the display.
enter the rest of the word
Alternative words and letter
combinations are shown at
the bottom of the display. The
word choices are updated
with each keypress.
highlight the word you want
enter the word at the flashing
cursor location
Entering Text
3 * or #
4 SELECT (+)
To
enter the first letter of the
word
A space is automatically
inserted after the word.
71
For example, to spell the word “art,” press 2 7 8.
The display shows:
Flashing
cursor
indicates
insertion
point.
Press S to
scroll and see
additional word
choices.
Art Apt Cpu Cst
DELETE
Press DELETE (-)
to clear the last letter.
c
SELECT
Press SELECT (+) to
insert the highlighted word.
Entering Text
Enter Novel Words
72
You may enter a word that the iTAP software does not
recognize. If the word you want is not displayed:
Action
1 Press DELETE (-) one or more times to delete
letters until you see a letter combination that
matches the start of the word.
2 Press * or # to highlight the letter or letter
combination.
3 Press SELECT (+), then press * to shift the
text entry cursor to the left and “lock” the
selected word portion.
4 Continue to enter letters and highlight letter
combinations to spell the word.
Punctuation
Action
Press 0 or 1 to enter punctuation or other
characters as shown in the “Character Chart” on
page 68.
Capitalization
The first word of a sentence is automatically
capitalized, with following words in lowercase.
Press S up twice to change the highlighted word or
letters to uppercase characters.
Press S down once to change the highlighted word
or letters to lowercase characters.
Entering Text
Action
Press S up once to change the highlighted word or
letters to initial character capitalized.
73
Enter Numbers
Press
1 Enter the first
digit and then
highlight it
2 Press number
keys
3 Press
SELECT (+)
To
put the iTAP software in
number entry mode
add digits to the number
enter the number at the
flashing cursor location
Entering Text
Delete Letters and Words
74
Place the cursor to the right of the text you want to delete,
and then do the following:
Press
DELETE (-)
Press and hold
DELETE (-)
To
delete one letter at a time
delete the entire message
Menu Feature
Descriptions
This chapter describes all of your phone’s features in order
of the menu map shown on page 3.
Main Menu
PHONEBOOK
M > Phonebook
Store names and numbers as entries in your
phonebook, then call numbers by selecting them
from the phonebook list, see page 93.
RECENT CALLS
Received Calls
M > Recent Calls
> Received Calls
View a list of recently received calls, see page 87.
M > Recent Calls
> Dialed Calls
View a list of recently dialed calls, see page 87.
Notepad
M > Recent Calls
> Notepad
Call or store the last number entered on the keypad,
see page 89.
Call Times
M > Recent Calls
> Call Times
View call timers that track time spent on
your last call, dialed calls, received calls,
Menu Feature Descriptions
Dialed Calls
75
all calls since reset, and all calls total, see page 89.
MESSAGES
M > Messages
Adjust message settings, view and
manage the various types of messages
your phone can receive and/or send:
Voicemail
Listen to your recorded
voice messages, see page
114.
Create Message Create new text messages,
Menu Feature Descriptions
see page 116.
76
Inbox
Read and manage text
messages, see page 116.
Outbox
View all outgoing text
messages, delivered and
undelivered.
Quick Notes
Select and send pre-written
messages from the quick
notes list, see page 125.
Drafts
Store and edit text
messages that you have
written but not sent.
GET IT NOW
M > Get It Now
Access games and applications on your
phone, see page 150.
BROWSER
M > Browser
The micro-browser delivers WAP
(Wireless Application Protocol) pages
from Verizon Wireless directly to your phone, see
page 145.
SETTINGS
M > Settings
Select to change phone settings, see page 78.
RING STYLES
M > Ring Styles
Select or edit the ring style your phone uses to
notify you of incoming calls, messages, or other
events, see page 128.
PICTURE VIEWER
M > Picture Viewer
View and manage the pictures and animations
stored on your phone, see page 103.
SHORTCUTS
M > Shortcuts
Create keypad or voice shortcuts to menu
features, see page 136.
DATEBOOK
M > Datebook
Use the datebook calendar to schedule and review
your appointments, see page 105.
VOICE RECORD
M > Voice Record
Use the voice key to record messages and phone
calls, see page 139.
Note: Recording phone calls is subject to varying
state and federal laws regarding privacy and
recording of conversations.
Menu Feature Descriptions
CALCULATOR
M > Calculator
Use your phone as a calculator or currency
converter, see page 147.
77
M > Media Center
RADIO
> Radio
Listen to FM radio stations with the optional
Motorola Original™ FM Stereo Radio
Headset accessory. This menu feature is displayed
only when the FM Stereo Radio Headset is plugged
into the accessory connector port on your phone,
see page 110.
Settings Menu
RING STYLES
M > Ring Styles
Menu Feature Descriptions
> Style
> Loud Detail
> My Tones
Select or edit the ring style your phone uses to
notify you of incoming calls, messages, or other
events, see page 128.
78
PHONE STATUS
My Tel. Number
M > Settings
> Phone Status
> My Tel. Number
View, enter, and edit information about your name
and phone number.
Note: Your PTT number is the same as your phone
number.
Active Line
M > Settings
> Phone Status
> Active Line
Change the active phone line to send and receive
calls from either of the available numbers.
Battery Meter
M > Settings
> Phone Status
> Battery Meter
View a detailed battery charge meter.
Other Information M > Settings
> Phone Status
> Other Information
View your phone’s feature specifications
(if available from Verizon Wireless).
BROWSER SETUP
M > Settings
> Browser Setup
Select or create a network connection
profile. In many cases, Verizon Wireless
has already entered this information for you.
Contact Verizon Wireless to obtain information,
if necessary.
Incoming Call
M > Settings
> Other Settings
> Connection
> Incoming Call
Specify the format for the next incoming call. You
can select Fax In Only, Data In Only, or Normal, see
page 170.
IN-CALL SETUP
Set the features that are active during a call, such
as the in-call timer and call answering options.
Menu Feature Descriptions
CONNECTION
Connect your phone to a computer or
hand-held device to send and receive
data and fax calls on the connected device.
79
In-Call Timer
M > Settings
> In-Call Setup
> In-Call Timer
Adjust call timer Display and Beep settings. You can
set your timer to beep at a selected interval during
your calls, (60 seconds is the default.) You can also
turn on or off a display timer during calls as follows:
Time
Display the elapsed time for
the current call.
Off
No in-call timer display.
Answer Options
M > Settings
Menu Feature Descriptions
> In-Call Setup
> Answer Options
Turn call answering options on or off:
80
Multi-Key
Answer by pressing any key.
Open to Answer
Answer by opening the flip.
SECURITY
Phone Lock
M > Settings
> Security
> Phone Lock
Lock and unlock your phone, see page 174.
Lock Application M > Settings
> Security
> Lock Application
Lock and unlock specific phone applications (such
as phonebook or datebook). When an application is
locked, users must enter the unlock code to use the
application.
Restrict Calls
M > Settings
> Security
> Restrict Calls
Restrict incoming and outgoing calls, see page 175.
New Passwords
M > Settings
> Security
> New Passwords
Change your unlock code (originally set to 1234) or
your security code (originally set to 000000), see
page 172.
LOCATION
M > Settings
> Location
If your phone has the automatic location
information (ALI) feature, it can tell the
phone network where you are physically
located, see page 159.
OTHER SETTINGS
Personalize
M > Settings
Main Menu
Change the order of the
main menu, see page 156.
Keys
Change the functions of the
soft keys in the idle display,
see page 157.
Menu Feature Descriptions
> Other Settings
> Personalize
Set several personal phone options:
81
Greeting
Change the text
displayed when
you turn on your
phone.
Screen Saver
Change your phone’s
screen saver image, see
page 158.
Banner
Change the text that
appears in the idle display.
Note: Banner text does not
appear in your phone’s
external display.
Initial Setup
M > Settings
Menu Feature Descriptions
> Other Settings
> Initial Setup
Set many basic phone options:
82
Time and Date
Set the phone’s time and
date.
Speakerphone
Set the speakerphone to
timeout after 20 seconds, or
to always on.
Auto PIN Dial
Some networks
require an
authenticating PIN
code to allow
outgoing calls. Use this
feature to automatically dial
your PIN.
Use this option to turn on or
turn off the automatic redial
feature. When you turn on
automatic redial, your phone
automatically redials calls
that fail due to busy network
conditions, see page 52.
Backlight
Set the amount of time that
the display backlight
remains on, or turn off the
backlight to conserve
battery power.
Status Light
Turn the status light off (to
conserve battery power)
and on.
Zoom
Switch between three lines
(Zoom Out) and two lines
(Zoom In) of display text.
TTY Setup
Set your phone to
operate in one of
three TTY modes,
or return to normal
Voice mode, see page 160.
Scroll
Force the cursor to stop or
wrap around when it
reaches the top or bottom of
a list in the display.
Menu Feature Descriptions
Auto Redial
83
Menu Feature Descriptions
84
Animation
Turn animation off (to
conserve battery power) or
on. Animation makes your
phone’s menus move
smoothly as you scroll up
and down.
Language
Set the language for phone
menus.
Contrast
Adjust the contrast setting
for your display.
DTMF
Your phone can send a
number to the network as
dual tone multi-frequency
(DTMF) tones. DTMF tones
are used to communicate
with automated systems
that require you to enter a
number such as a code,
password, or credit card
number. Use this option to
set DTMF tones to be long,
short, or off.
Master Reset
Reset all options back to
their original factory settings
except for the unlock code,
security code, and lifetime
timer.
Master Clear
Reset all options back to
their original factory settings
except for the unlock code,
security code, and lifetime
timer, and clear all user
settings and entries.
Note: This option erases all
user-entered information
stored in your phone’s
memory, including
phonebook and datebook
entries. Once you erase the
information, it cannot be
recovered.
Network
M > Settings
> Other Setting
> Network
View and adjust your phone’s network
settings.
Menu Feature Descriptions
Verizon Wireless registers your phone to a network.
You can view information about the current network,
change how your phone searches for a network,
and activate alerts that indicate when a call is
dropped or network registration changes.
85
Car Settings
M > Settings
> Other Settings
> Car Settings
Adjust hands-free car kit settings.
You can set your phone to route calls directly to the
car kit when it detects a connection, and
automatically answer calls after two rings, see page
162.
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and regulations
on the use of these products.
Headset
M > Settings
Menu Feature Descriptions
> Other Settings
> Headset
Set your phone to automatically answer
calls after two rings when connected to a
headset, see page 163.
86
Recent Calls
Viewing Received Calls or
Dialed Calls
Your phone keeps a list of the calls you recently received
and dialed, even if the calls did not connect. The lists are
sorted from newest to oldest entries. The oldest entries
are deleted as new ones are added.
Shortcut: Press N to go directly to the dialed calls list from
the idle display.
M > Recent Calls
Press
1 S
To
scroll to Received Calls or
Dialed Calls
select the list
scroll to an entry
2 SELECT (+)
3 S
Recent Calls
Find the Feature
Note: \ means the call
connected.
4 N
call the entry’s number
or
view entry details
VIEW (+)
or
M
open the Last Calls Menu to
perform other procedures as
described in the following list
87
The Last Calls Menu can include the following options:
Option
Store
Delete
Delete All
Send Message
Add Digits
Recent Calls
Attach Number
88
Send Tones
Description
Create a phonebook entry with
the number in the No. field.
Delete the entry.
Delete all entries in the list.
Open a new text message with the
number in the To field.
Add digits after the number.
Attach a number from the
phonebook or recent call lists,
after the highlighted number.
Send the number to the network
as DTMF tones, for credit card or
password calls.
Using the Notepad
Your phone stores the most recent string of digits entered
on the keypad in a temporary memory location called the
notepad. This can be a phone number that you called, or a
number that you entered but did not call. To retrieve the
number stored in the notepad:
Find the Feature
M > Recent Calls
> Notepad
Press
To
N
call the number
or
open the Dialing Menu to
attach a number or insert a
special character
or
STORE (+)
Recent Calls
M
create a phonebook entry
with the number in the No.
field
Viewing and Resetting Call
Timers
Network connection time is the elapsed time from the
moment you connect to the Verizon Wireless network to
the moment you end the call by pressing O. This time
includes busy signals and ringing.
89
The amount of network connection time you track on
your resettable timer may not equal the amount of time
for which you are billed by Verizon Wireless. For
billing information, please contact Verizon Wireless.
You can view the following network connection
times:
Timer
Last Call
Recent Calls
Dialed Calls
Received Calls
All Calls
Lifetime
90
Description
Approximate time spent on last
dialed or received call. You cannot
reset this timer.
Approximate time spent on dialed
calls since the last time you reset
this timer.
Approximate time spent on
received calls since the last time
you reset this timer.
Approximate time spent on dialed
and received calls since the last
time you reset this timer.
Approximate time spent on all
calls on this phone. You cannot
reset this timer.
To view a call timer:
Find the Feature
M > Recent Calls
> Call Times
Press
1 S
2 SELECT (+)
To
scroll to the timer you want
view the recorded time
To reset the call timer:
Press
1 RESET (+)
2 YES (-)
To
reset the time (if available)
confirm the reset
Recent Calls
91
Phonebook
You can store a list of names and phone numbers or email
addresses in your phone’s electronic phonebook.
To see the names in your phonebook, press
M > Phonebook from the idle display. Scroll to a name
and press VIEW (+) to view details of entry.
Viewing Entry Details
Phonebook
Type indicator
identifies
number type:
T Work
P Home
O Main
Q Mobile
S Fax
R Pager
h Email
Return
to list
Voice Name indicator
indicates a recorded
voice name
Entry’s Name
U
5
9
TVCarlo Emrys
Entry’s phone
number or
email address
5551212
Speed No.15#(P)
G
BACK
EDIT
Press M
to open the
Phonebook
Menu
Entry’s speed
dial number
Edit
entry
Note: When you set a distinctive ringer alert for an entry,
the Ringer ID setting appears below the speed dial
number.
92
Storing a Phonebook Entry
A phone number or email address is required for a
phonebook entry. All other information is optional.
Shortcut: Enter a phone number in the idle display, then
press STORE (+) to create a phonebook entry with the
number in the No. field. Go directly to step 3 to continue.
Enter Information
Find the Feature
Press
1 S
SELECT (+)
CHANGE (+)
keypad keys
OK (+)
CHANGE (+)
keypad keys
8 OK (+)
To
scroll to Phone Number or
Email Address
select the entry type
select Name
enter a name
store the name
select No. or Email
enter the phone number or
email address (to a maximum
of 32 characters)
Phonebook
2
3
4
5
6
7
M > Phonebook
M > New Entry
Tip: You can store a PIN
code with the phone number,
(see page 96).
store the phone number or
email address
93
Press
9 CHANGE (+)
10 S
11 SELECT (+)
12 RECORD (+)
or
To
select Type
Note: This option is not
available for email entries.
scroll to the number type
select the number type
record a voice name for the
entry, if desired
Go to step 13 if
you do not want
a voice name
Phonebook
13 S
14 DONE (-)
15 CHANGE (+)
16 keypad keys
17 OK (+)
94
scroll to Speed No.
The next available speed dial
number is assigned to the
phonebook entry.
Note: To assign a different
speed number, skip this step
and go to step 15.
select Speed No. if you want
to change it
enter a different speed dial
number
store the speed dial number
Press
18 CHANGE (+)
19 S
20 SELECT (+)
21 SELECT (+)
To
select Ringer ID if you want to
assign a distinctive ringer
alert for the phone number
Your phone uses the alert to
notify you when you receive a
call from this phone number,
see page 128.
scroll to the alert you want
store the ringer ID alert
select MORE if you want to
create another entry under
the same Name
You must use a different Type
identifier for each number.
Complete Phonebook Entry
Press
DONE (-)
To
store the entry
Phonebook
When you are finished entering information for a
phonebook entry:
95
Storing a PIN Code With the
Phone Number
You can store a PIN code with the phone number for calls
that require additional digits (for example, to make a calling
card call, or to retrieve voicemail or answering machine
messages). Insert one or more of the following characters
in the dialing sequence to ensure that the number dials
and connects properly:
Press
M
Phonebook
> Insert Pause
96
M > Insert Wait
To
insert a p (pause) character
Your phone dials the
preceding digits, waits for the
call to connect, then sends
the remaining digit(s). If your
network does not recognize
the first pause character, try
two (pp).
insert a w (wait) character
Your phone dials the
preceding digits, waits for the
call to connect, then prompts
you for confirmation before it
sends the remaining digit(s).
Press
M > Insert 'n'
To
insert an n (number)
character
Your phone prompts you for a
number before dialing the
call. The number you enter is
inserted into the dialing
sequence in place of the n
character
Note: You can store a maximum of 32 digits per number.
Each character counts as one digit.
Recording a Voice Name For a
Phonebook Entry
You can record a voice name for a new or existing
phonebook entry. A voice name lets you call the
phonebook entry using voice dial (see page 99).
Find the Feature
Press
1 S
2 VIEW (+)
3 EDIT (+)
4 S
M > Phonebook
Phonebook
Tip: Make your recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone of voice.
To
scroll to the entry
view entry details
edit the entry
scroll to Voice Name
97
5
6
7
8
Press
To
RECORD (+)
begin recording
record the voice name
Press and release
the voice key and say
the entry’s name (in
two seconds)
Press and release
confirm the voice name
the voice key and
repeat the name
DONE (-)
store the voice name
Dialing a Phonebook Entry
Use one of the following procedures to call a number (or
send a text message to an email address) stored in your
phonebook.
Phonebook List
Phonebook
Find the Feature
Press
To
1 keypad key letter jump to entries that begin
with that letter (optional)
scroll to the entry
2 S
3 N
98
M > Phonebook
make the call
Voice Dial
Action
to make the call
Press and release
the voice key and
say the entry’s name
(in two seconds).
To speed dial a phonebook entry, or to call an entry with
one-touch dial, see page 56.
Storing Longer Numbers
A phonebook number can contain a maximum of 32 digits
and characters. You can create multiple phonebook entries
to store a dialing sequence that exceeds the 32-character
limit. Then you can send the entries in sequence to dial the
number.
To store a dialing sequence longer than 32 characters:
Phonebook
Action
1 Create a phonebook entry to store the first part
of the dialing sequence (for example, the number
for your long-distance service provider).
2 Create a second phonebook entry to store the
next part of the dialing sequence (for example,
the country code and phone number for an
international call).
99
Action
3 Repeat step 2 as necessary to store the entire
dialing sequence. (For example, create a third
phonebook entry to store your calling card
number and PIN number.)
Phonebook
To dial a dialing sequence stored as multiple phonebook
entries:
100
Action
1 Dial the first phonebook entry. Perform any
pause or wait tasks, if necessary, to complete the
dialing sequence. Your phone returns to the idle
display.
2 Press M > Phonebook to re-open the
phonebook.
3 Highlight the second phonebook entry, then
press M > Send Tones to send the next
portion of the dialing sequence.
4 Repeat steps 2 and 3 as necessary to send the
entire dialing sequence.
Editing a Phonebook Entry
Find the Feature
M > Phonebook
Press
1 S
2 VIEW (+)
3 EDIT (+)
To
scroll to the entry
view entry details
edit the entry
Edit the entry as described on pages 93-95.
Deleting a Phonebook Entry
Find the Feature
M > Phonebook
Press
1 S
2 M
To
scroll to the entry
select Delete
confirm the deletion
Sorting the Phonebook List
Phonebook
3 S
4 SELECT (+)
5 YES (-)
open the Phonebook Menu
scroll to Delete
You can sort your phonebook list by speed dial number
(the standard), name, email address, or voice name.
Note: The voice name sort is identical to the name
sort, except that entries with voice name tags appear
first.
101
Find the Feature
Press
1 M
2 S
3 SELECT (+)
4 S
5 CHANGE (+)
6 S
7 SELECT (+)
8 DONE (-)
M > Phonebook
To
open the Phonebook Menu
scroll to Setup
select Setup
scroll to Sort by
select Sort by
scroll to Name, Speed No.,
Voice Name, or Email
select the sort order
sort the list
Phonebook
Synchronizing with TrueSync
Software
102
You can synchronize phonebook entries between
your phone and computer or hand-held device with
Starfish TrueSync® software, a Motorola
accessory product. See the TrueSync user guide
for more information.
Note: TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
Picture Viewer
Your phone contains pictures and animations
that you can use as screen saver images.
Press
1 S
2 SELECT (+)
3 S
M > Picture Viewer
To
scroll to the picture
view the picture
view the previous/next picture
Picture Viewer
Find the Feature
or
DETAILS (+)
view picture information
or
M
open the Picture Viewer
menu to perform other
procedures as described in
the following list
103
The Picture Viewer menu can include the following
options:
Picture Viewer
Option
Details
Set as Screen Saver
104
Rename
Delete
Description
View picture information.
Set the picture as your
phone’s screen saver
image.
Rename the picture.
Delete the picture.
To adjust your phone’s screen saver image, see page 158.
Datebook
The datebook is a calendar that lets you schedule and
organize events such as appointments and meetings. You
can set the datebook to send a reminder alarm for specific
events.
Note: You must set the time and date on your phone to
use the datebook.
To schedule or review datebook events:
Find the Feature
M > Datebook
The datebook initially displays a calendar for the week.
Lines or filled boxes indicate scheduled events.
Days of week
Untimed
(press * or #
event
to select)
b 15 NOV-21 NOV c
S M T W T F S
12-hour
window
One-hour event
Exit the
datebook
EXIT
G
Full day (12-hour)
event scheduled
VIEW
Datebook
Week View
Go to
selected day
Press M to open
the Datebook Menu
105
Day View
Select a day and press VIEW (+) to see the day’s events.
Untimed
event
Down scroll
bar
Day of week
THU 19-NOV
• Joe's B-day
b
9:00xMarie,...
BACK G
VIEW
Datebook
Return to
previous screen
Press M to open
the Datebook Menu
Reminder
alarm
Event
Show event
details
Event View
Select an event and press VIEW (+) to see event details.
Reminder
alarm
Down scroll
bar
Day and time
x THU 9:00am
Marie, mtg about
new product
BACK
Return to
previous screen
106
c
G
EDIT
Press M to open
the Datebook Menu
Event details
Edit event
Adding a Datebook Event
A title is required for a datebook event. All other
information is optional.
Note: You must create an event to use the reminder alarm.
M > Datebook > day
M > New
Press
1 CHANGE (+)
2 keypad keys
3 OK (+)
To
select Title
enter a title for the event
store the event title
scroll to other fields and enter
information as necessary
4 S
5 DONE (-)
You can set start time,
duration, date, repeat
interval, and reminder alarm.
store the event
Datebook
Find the Feature
107
Changing Event Information
Find the Feature
M > Datebook
Press
1 * or #
2 VIEW (+)
To
scroll to the day
display the day view
scroll to the event
3 S
4 VIEW (+)
5 EDIT (+)
Datebook
6 S
7 CHANGE (+)
8 keypad keys
9 DONE (-)
display the event view
edit the event
scroll to the information you
want to change
edit the information
enter new information
store the information
Copying an Event
Find the Feature
M > Datebook
Press
1 * or #
2 VIEW (+)
To
scroll to the day
display the day view
scroll to the event
3 S
4 M
5 S
6 SELECT (+)
108
open the Datebook Menu
scroll to Copy
copy the event
Press
7 YES (-)
8 keypad keys
9 c (+)
10 DONE (-)
11 S
12 DONE (-)
To
confirm the copy
Your phone assumes you
want to change the date, and
displays the Date field.
enter date information
move to month, day, and year
save the copy of the event
scroll to and edit event
information, if necessary
store the information
Find the Feature
Press
1 * or #
2 VIEW (+)
3 S
4 M
5 S
6 SELECT (+)
7 YES (-)
M > Datebook
Datebook
Deleting an Event
To
scroll to the day
display the day view
scroll to the event
open the Datebook Menu
scroll to Delete
select Delete
confirm the deletion
109
Radio
You can use your phone to listen to FM radio
stations when the optional Motorola Original™ FM
Stereo Radio Headset accessory is plugged into
the phone’s accessory connector port.
Turning the Radio On and Off
Press
Radio (+)
To
turn the radio on and off
Radio
Alternatively, you can use the following procedure:
110
Find the Feature
M > Radio
Press
On (+) or
Off (+)
To
turn the radio on or off
Note: The Radio menu feature and soft key options appear
only when the FM Stereo Radio Headset is plugged into
the accessory connector port.
Tuning a Station
Action
Press S
scroll to the next frequency
or
Press and hold S
scroll to the next available
stereo station
Storing a Preset
Action
Press and hold a
number key
(1 to 9)
assign its preset number to
the tuned station
Selecting a Preset
To
tune the station stored at the
preset location
Radio
Press
a number key
(1 to 9)
Sending and Receiving Calls
With the Radio On
Your phone rings or vibrates as usual to notify you of an
incoming call, message, or other event.
111
Press
IGNORE (-)
ANSWER (+)
or
the button on the FM
Stereo Radio Headset
microphone
To
ignore the call
answer the call
Note: You can use the
FM Stereo Radio
Headset microphone to
talk to the other party
during a call
To end the call and resume the FM broadcast:
Press
O
To
end the call
Radio
or
Press and hold the
button on the FM Stereo
Radio Headset
microphone
Turn the radio off before dialing outgoing calls from the
phone keypad. You do not have to turn off the radio to dial
emergency numbers, or numbers selected from your
phonebook or recent call lists.
Tip: To dial a recently called number, press N or the button
on the FM Stereo Radio Headset microphone to go to the
dialed calls list. For more information, see page 87.
112
Messages—Voicemail
Note: Voicemail does not apply to PTT calls.
You can listen to your voicemail messages by
calling your network voicemail phone number.
Voicemail messages are stored on the
network—not on your phone.
Voicemail messages that you receive are stored
on the network. To listen to your messages, you
must call your voicemail phone number.
Note: Verizon Wireless may include additional
information about using this feature.
Messages—Voicemail
Storing Your Voicemail Number
113
Listening to a Voicemail
Message
Find the Feature
M > Messages > VoiceMail
Shortcut: If your voicemail number is stored as
phonebook entry number 1, press and hold 1 to listen to
your voicemail message(s).
Messages—Voicemail
Press
N
To
call your voicemail number
and listen to the message
Note: If no voicemail number
is stored, your phone prompts
you to store one
Receiving a Voicemail Message
When you receive a voicemail message, your phone
displays the f (voice message waiting) indicator and a
New VoiceMail notification.
Press
CALL (+)
To
listen to the message
The phone calls your voicemail phone number. If no
voicemail number is stored, your phone prompts you to
store one.
114
Storing Your Voicemail Phone
Number
If necessary, use the following procedure to store your
voicemail phone number. Usually, Verizon Wireless has
already done this for you.
M > Messages
M > VoiceMail Setup
Press
1 keypad keys
2 OK (+)
To
enter your voicemail number
store the number
Note: You cannot store Pause, Wait, or n characters in this
number. If you want to store your voicemail number with
these characters, create a phonebook entry for it. Then,
you can use the entry to call your voicemail. For more
about these characters, see page 96.
Messages—Voicemail
Find the Feature
Additionally, Verizon Wireless may store your voicemail
number as phonebook entry number 1, so you can use
one-touch dial to listen to your voicemail messages. If
necessary, see page 93 to store your voicemail number
for one-touch dial access.
Turning Off the Voice Message
Waiting Indicator
To clear the f (voice message waiting) indicator:
Find the Feature
M > Messages
M > Clear Count
115
Messages—Text
Text messages are brief messages that you can
send and receive.
Quick notes are pre-written text messages that
you can add into a message and send quickly.
Your text message inbox must be set up before
you can send and receive messages. The number of
messages the inbox can hold depends on the length of the
messages, and the number of other messages and drafts
stored on your phone.
Messages—Text
Setting Up the Text Message
Inbox
Note: In many cases, Verizon Wireless has already set up
the text message inbox for you.
Find the Feature
M > Messages
M > Inbox Setup
Press
1 CHANGE (+)
To
change the Cleanup setting
scroll to the number of days
you want to keep messages
in the inbox, or the number of
messages you want to keep
select the cleanup setting
save the inbox settings
2 S
3 SELECT (+)
4 DONE (-)
116
Receiving a Text Message
Note: Your text message inbox must be set up before you
can receive text messages, see page 116.
When you receive a text message, your phone displays the
i (message waiting) indicator and a New Inbox Message
notification, and gives an alert.
Press
READ (+)
To
open the message
If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone, see
page 135.
When your phone displays Memory is Full!, you must
delete some existing messages to receive new messages.
Messages in the text message inbox are sorted from
newest to oldest. The oldest messages are deleted
automatically as specified by the inbox cleanup setting,
see page 116. If you want to save a message, you should
lock it to prevent it from being deleted during cleanup.
Messages—Text
Reading, Locking, or Deleting a
Text Message
117
Find the Feature
Messages—Text
Press
1 S
To
scroll to the message
2 READ (+)
3 BACK (-)
The following indicators show
message status:
h = unread
n = unread (with attachment)
k = unread and urgent
m = unread and urgent
(with attachment)
j = read
l = read (with attachment)
{ = read and locked
o=read and locked
(with attachment)
open the message
close the message
or
DELETE (+)
delete the message
or
M
118
M > Messages > Inbox
open the Inbox Menu to perform
other procedures as described
in the following list
The Inbox Menu can include the following options:
Storing Pictures, Animations,
and Sounds
Messages—Text
Option
Description
Create Message Open a new text message.
Call Back
Call the number in the message
header or embedded in the
message.
Go To
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Reply
Open a new text message, with
the sender’s Reply To number or
email address in the To field.
Forward
Open a copy of the text message,
with an empty To field.
Lock/Unlock
Lock or unlock the message.
Delete
Delete the message.
Delete All
Delete all inbox messages.
Inbox Setup
Open the text message inbox
setup menu.
If you subscribe to Enhanced TXT Messaging, text
messages that you receive can contain pictures,
animations, and sounds. Pictures and animations are
displayed as you read the message. A sound begins
playing when you open the message text and select the p
(sound file) indicator by pressing * and #.
119
You can store these embedded object files on your phone,
and use them as screen saver images and alert tones.
Store a Picture or Animation File
Press
1 S
2 M
3 S
4 SELECT (+)
5 S
6 SELECT (+)
1 STORE (+)
Messages—Text
2 S
120
3 SELECT (+)
To
highlight the picture or
animation in the message
open the Inbox Menu
scroll to Store
display a list of items you can
store
scroll to File Attachment
display the file name
view storage options
scroll to Store Only, or
Set as Screen Saver
store the file and, optionally,
set it as your screen saver
image
For more information about using pictures and animations,
see pages 103 and 158.
Store a Sound File
You can store a sound file, and set it as an event alert.
Press
1 S
2 M
3 S
4 SELECT (+)
5 S
6 SELECT (+)
7 STORE (+)
8 S
9 SELECT (+)
To
highlight the p (sound file)
indicator in the message
open the Inbox Menu
scroll to Store
display a list of items you can
store
scroll to File Attachment
display the file name
view storage options
scroll to Store Only or
Set As Ring Tone
select the option
10 S
11 SELECT (+)
If you select Set As Ring
Tone, your phone displays
Set As Which?, and lists the
events for which you can set
an alert.
scroll to the event
Messages—Text
If you select Store Only, the
procedure is complete.
store the sound and set it as
the event alert
For more information about using sound files, see
page 128.
121
Sending a Text Message
You can send a text message to one or more recipients.
You can manually enter each recipient’s phone number or
email address, or select numbers/addresses from the
phonebook or recent call lists.
Note: When you manually enter numbers and/or email
addresses, you must insert a space between each entry.
Press 1 one time, wait for the space to appear, then
enter the next number or email address.
Find the Feature
M > Messages
> Create Message
Messages—Text
Press
1 CHANGE (+)
122
To
select To
Press
2 keypad keys
To
enter one or more phone
numbers and/or email
addresses
Tip: Press 1 to insert a
space between each
number/address that you
enter manually.
or
BROWSE (+)
a S
select numbers/addresses
from the phonebook or recent
call lists as follows:
highlight Phonebook, Received
Calls, or Dialed Calls
b SELECT (+) select the list
highlight a number/address
d ADD (+)
add the number/address to
the list of message recipients
e DONE (-)
return to the message editor
when you are finished
store the numbers/addresses
select Msg
3 OK (+)
4 CHANGE (+)
Messages—Text
c S
123
Press
5 keypad keys
To
enter the message
Note: Message length is
limited. As you near the limit,
a display counter shows how
many characters are left.
or
BROWSE (+)
6 keypad keys
or
Messages—Text
BROWSE (+)
select and insert a quick note
message, see page 125
Note: Message length is limited to seven (7) pages
of 1000 characters each. A display counter cycles
between the number of pages written (number
preceded by a *), and the number of characters left
on the current page. You must subscribe to
Enhanced TXT Messaging service to send or
receive messages that include more than 160
characters, or special characters, see page 68.
Some phones do not support Enhanced TXT
Messaging.
7 OK (+)
store the message
8 CHANGE (+)
select Priority
scroll to the priority you want
9 S
10 SELECT (+)
11 CHANGE (+)
124
select and insert a quick note
message (see page 125)
enter the message
set the priority
select Call
Press
12 keypad keys
13 OK (+)
14 DONE (-)
To
enter a number for the
recipient to call back
store the number
finish the message
15 YES (-)
Your phone displays the total
pages in the message.
send the message
or
NO (+)
cancel the message or save it
in the drafts folder
Sending a Quick Note Text
Message
Find the Feature
M > Messages
> Quick Notes
Press
1 S
2 READ (+)
To
scroll to the quick note
Messages—Text
Quick notes are pre-written text messages that you can
incorporate into a message and send quickly (for example,
on my way). You can also create new quick notes.
read the quick note
or
M
open the Quick Note Menu to
perform other procedures as
described in the following list
125
The Quick Note Menu can include the following options:
Option
New
Edit
Delete
Send
Description
Create a new quick note.
Edit the quick note.
Delete the quick note.
Open a new message with the
quick note in the Msg field.
Inserting Pictures, Animations,
and Sounds
Messages—Text
You can insert pictures, animations, and sounds into a text
message as you compose it.
Note: You must subscribe to Enhanced TXT Messaging
service to send or receive messages with pictures,
animations or sounds. Some phones do not support
Enhanced TXT Messaging, and cannot display or play
attached pictures, animations, or sounds.
Insert a File
Enter your message as usual. When you come to a spot
where you want to insert a picture or sound file:
Press
1 M
2 S
3 SELECT (+)
126
To
open the Message Menu
scroll to Insert
display a list of items you can
insert
Press
4 S
5 SELECT (+)
6 S
7 INSERT (+)
To
scroll to Quick Note, Picture,
Animation, or Sound
select the file type
highlight the file you want
insert the file
Inserted animations or graphics appear in the message,
while sound files are represented by a p.
Note: You cannot forward or send some downloaded
objects (such as those you pay for). These “protected”
objects do not appear in the selection lists for attachments.
Viewing the Status of Sent Text
Messages
Messages that you send are stored in the outbox.
M > Messages > Outbox
Messages in the outbox are sorted from newest to oldest.
The following indicators show message status:
< = sending in progress
> = sending failed
h = sent
Messages—Text
Find the Feature
127
Ring Styles
Ring Styles
Your phone rings or vibrates to notify you of an
incoming call or other event. This ring or vibration is
called an alert. You can select one of five different ring
styles:
Y = loud ring
W = vibrate
a = silent
X = soft ring
Z = vibrate and ring
The ring style indicator in the display shows the current
ring, see page 23.
Each ring style contains settings for specific event alerts,
ringer ID, and ringer and keypad volume.
Selecting a Ring Style
Find the Feature
M > Ring Styles > Style
Press
1 S
2 SELECT (+)
To
scroll to the ring style
select the ring style
Customizing a Ring Style
Change Style Settings
You can change the alerts that notify you of the following
events: incoming phone and PTT calls, text messages,
128
voicemail messages, data calls, fax calls, alarms, and
reminders. Any changes you make are saved to the
current ring style.
Find the Feature
M > Ring Styles
> Style Detail
Note: Style represents the current ring style.
3 S
4 SELECT (+)
To
scroll to the event
select the event
scroll to the alert you want
Ring Styles
Press
1 S
2 CHANGE (+)
select the alert
Activate and Deactivate Ringer IDs
When ringer IDs are turned on, your phone uses distinctive
ringer alerts to notify you of incoming calls or messages
from specific entries stored in your phonebook. To open a
phonebook entry and assign a ringer ID, see page 93.
Find the Feature
M > Ring Styles
> Style Detail
Note: Style represents the current ring style.
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
To
scroll to Ringer IDs
change the ringer IDs setting
scroll to On or Off
select the option
129
Set Ringer or Keypad Volume
Find the Feature
M > Ring Styles
> Style Detail
Note: Style represents the current ring style.
Ring Styles
Press
1 S
2 * or #
3 OK (+)
To
scroll to Ring Volume or
Key Volume
scroll to the desired volume
confirm the new volume
Creating and Editing Alert
Tones
You can create and store custom alert tones on your
phone. The tones appear in the list of available alerts.
Creating a Tone
Find the Feature
M > Ring Styles
> My Tones
> [New Tone]
Press
1 CHANGE (+)
2 S
or
keypad keys
3 OK (+)
130
To
select Notes
enter notes for the tone (see
the following section)
store the notes
4
5
6
7
Press
CHANGE (+)
keypad keys
OK (+)
DONE (+)
To
select Name
enter the name for the tone
store the name
store the tone
Entering Notes
You can also enter note details and rests. For example,
*2#g0r plays a second-octave G sharp whole note followed
by a rest. Press number keys repeatedly to cycle cycle
through the options in the following table.
Ring Styles
Press S up or down to select a note in octaves 0-8.
Basic notes: c d e f g a b Sharp Notes: #c #d #f #g #a
Note Table
Key
Display
1
1
.
:
;
2
a
b
c
2
Description
1/2 note, as in *4c1
dotted note, as in *4c. which
is 1 and 1/2 counts
double dotted note, as in *1a:
which is 1 and 3/4 counts
2/3 length note, as in *1a;
which is 2/3 of a count
A note
B note
C note
1/2 note, as in *4c2
131
Key
3
Ring Styles
4
5
6
7
8
0
*
#
132
Display
d
e
f
3
g
4
5
6
r
Description
D note
E note
F note
1/8 note, as in *4c3
G note
1/16 note, as in *1c4
1/32 note, as in *4c5
sets octave six, as in *6
inserts a rest (you can add
length modifiers, such as r1)
7
sets octave seven, as in *7
8
sets octave eight, as in *8
0
whole note, as in *4c0
*
sets an octave when followed
by 0-8, as in *4c for a C note
in octave four
#
sharp note, as in *4#c
flat note, as in *4&d
&
move cursor left
move cursor right
Example
To create a simple tone, enter notes by pressing S up
and down, and enter rests by pressing 7.
For example:
Press
1 S
3 S
4 7
5 S
6 M
> Play
All
Display
*4c
*4c2*4d
The phone adds a 2
after each note, to
indicate it is a half
note. To change the
length, see
page 131.
scroll up to *4e
*4c2*4d2*4e
enter a rest
scroll down to *4c
Ring Styles
2 S
To
scroll up to *4c ,
then wait for the
highlight to
disappear
scroll up to *4d
*4c2*4d2*4e2r
*4c*4d*4er2*4c
play the tone
133
Editing a Tone
You cannot edit the standard alert tones included with your
phone. To edit a custom tone that you created:
Find the Feature
M > Ring Styles
Ring Styles
> My Tones
Press
1 S
2 EDIT (+)
3 S
4 CHANGE (+)
5 S
To
scroll to the tone
open the tone details
scroll to Name or Notes
select the details to edit
enter new text or notes
or
keypad keys
6 OK (+)
store the details
Deleting a Tone
You cannot delete the standard alert tones included with
your phone. To delete a custom tone that you created:
Find the Feature
M > Ring Styles
> My Tones
Press
1 S
2 M
3 S
4 SELECT (+)
134
To
scroll to the tone
open the My Tones Menu
scroll to Delete
select Delete
Press
5 YES (+)
To
confirm the deletion
Storing a Tone from a Text Message
To store a tone you receive in a text message, see
page 126.
A reminder is an alert that rings or vibrates at regular
intervals to notify you about a voicemail or text message
that you have received.
Find the Feature
Ring Styles
Setting Reminders
M > Ring Styles
> Style Detail
> Reminders
Note: Style represents the current ring style.
Press
1 S
2 SELECT (+)
To
scroll to Beep or Vibrate to set
the reminder alert type, or Off
to turn off all reminders
select the reminder alert
135
Shortcuts
Your phone includes several standard shortcuts. You can
create additional shortcuts to frequently used menu items.
Standard Shortcuts
Shortcuts
The following shortcuts are pre-programmed in your
phone. You cannot edit or delete these shortcuts.
Do This
Press M, then
press and hold
M (within 2
seconds)
Press M #
To
zoom in/out on your phone
display text
Press N
see your phone number
go to the dialed calls list
Press O
exit the menu system
Creating a Shortcut
You can create a keypad shortcut plus an optional voice
shortcut to a menu item. A voice shortcut takes you
directly to the menu item when you say the shortcut name.
Tip: Make your recording in a quiet location. Hold the
phone about 4 inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone of voice.
Action
1 Press M
136
To
enter the menu system
Action
To
scroll to the menu item
2 Press S
3 Press and hold M open the shortcut editor
4 Press YES (-)
5 Press CHANGE (+)
Note: You cannot create
a shortcut for the PTT
feature.
view shortcut options
change the keypad
shortcut number
or
Press DONE (-)
or
Press S
6 Press RECORD (+)
7 Press and release
the voice key and say
the shortcut’s name
(in 2 seconds)
8 Press and release
the voice key and
repeat the name
9 Press DONE (-)
scroll to Voice to assign a
voice shortcut
begin recording
record the shortcut name
Shortcuts
select the default keypad
shortcut number
confirm the shortcut
name
store the shortcut name
137
Using Shortcuts
Use a Keypad Shortcut
Press
1 M
2 a number key
To
open the main menu
go to the menu item with
that shortcut number
Select a Shortcut From the List
Find the Feature
M > Shortcuts
Shortcuts
> shortcut name
138
Use a Voice Shortcut
Action
1 Press M
2 Press and release
the voice key and say
the shortcut’s name
(in two seconds)
To
open the menu
go to the menu item with
that shortcut name
Voice Record
You can record personal messages and phone calls on
your phone.
Making a Recording
Use this procedure to record your voice from the idle
display, or to record a phone call in progress. When
recording a phone call, only the incoming voice is
recorded. Your phone plays an alert tone to notify the other
party that the call is being recorded.
Note: Recording phone calls is subject to varying state
and federal laws regarding privacy and recording of
conversations.
Tip: Make your recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone of voice.
Result
The phone sounds an
alert tone and begins
recording.
Voice Record
Action
1 Press and hold the
voice key for the
duration of the
recording.
2 Speak.
3 Release the voice key
to stop recording.
The phone records.
The phone displays the
voice recording
number and total
recording time.
139
Viewing the Voice Record List
M > Voice Record
Find the Feature
Locked
recording
5
Down scroll
bar
Return to
previous screen
Voice Record
{2)
9
2:20pm 6/1/03
1) 4:05am 6/1/03
EXIT
PLAY
G
Time/date
recorded
Play the
highlighted
recording
Press M to open the
Voice Record Menu
Voice Record
Playing a Recording
Find the Feature
M > Voice Record
Press
1 S
2 PLAY (+)
To
scroll to the recording
play the recording
When you connect an optional Motorola Original™
headset or FM Stereo Radio Headset accessory to your
phone, playback is automatically routed to the headset.
Tip: You can play a recording while on a call. It will not be
transmitted to the other party.
140
Playback Screen
The playback screen appears when the recording plays.
Indicates
Recording
% played
number
Voice Record 3
Press *
to rewind
Return to
previous
screen
b
SAVE
c
G
DELETE
Press M to open the
Voice Record Menu
Press # to
fast forward
Erase
recording
Voice Record
141
Voice Record Controls
If recording is
unlocked, stop
playback and
display
Delete Voice
Record?
Stop playback
and go to
Voice
Record Menu.
Stop playback
and return to
voice record
list.
If recording is
locked, stop
playback and
unlock
recording.
Raise or lower
playback
volume of
recording.
Press any
number to
alternately
stop and start
playback.
Voice Record
Stop playback
and scroll
up/down to
next recording.
Rewind three
seconds,
resume
playing.
Press and hold
to rewind to
the beginning.
142
Fast forward
three seconds,
resume
playing.
When playback is
complete, press to
restart.
Press and hold
to fast forward
to end.
Locking and Unlocking a
Recording
Lock a recording to prevent it from being deleted. You must
unlock a recording to delete it.
Find the Feature
M > Voice Record
Press
1 S
2 M
To
scroll to the recording
3 S
4 SELECT (+)
open the Voice Record Menu
scroll to Lock or Unlock
lock or unlock the recording
To lock or unlock a recording during playback:
Press
1 M
lock or unlock the recording
Playback stops when you lock or unlock a recording. Press
any number key to resume playback.
Voice Record
2 S
3 SELECT (+)
To
open the Voice Record Menu
scroll to Lock or Unlock
143
Deleting a Recording
Find the Feature
M > Voice Record
Press
1 S
2 M
To
scroll to the recording
3 S
4 SELECT (+)
5 YES (-)
open the Voice Record Menu
scroll to Delete or Delete All
select the highlighted option
confirm the deletion
or
NO (+)
cancel deletion
Notes:
• You cannot delete a locked recording.
Voice Record
• You cannot recover a deleted recording.
144
Micro-Browser
The micro-browser lets you access
Web pages and Web-based
applications on your phone. Contact
Verizon Wireless to set up access, if
necessary.
Starting a Micro-Browser
Session
M > Browser
Press
1 S
To
scroll to a bookmark, service,
or application
select the item
exit the browser
2 SELECT (+)
3 O
Micro-Browser
Find the Feature
Shortcut: If you open a text message with a Web
address (URL) embedded in it, you can press
M > Go To to launch the micro-browser and go
directly to the URL.
If you are unable to establish a network connection with
the micro-browser, contact Verizon Wireless.
145
Interacting With Web Pages
Press
S
SELECT (+)
N
Micro-Browser
keypad keys,
followed by
OK (+)
146
To
scroll through text, or
highlight a selectable item
select the highlighted item
call the highlighted phone
number from the
micro-browser
enter information
BACK (-) or *
Tip: Press DELETE (*) to
delete one letter at a time if
you make a mistake.
go back to the previous page
M
open the Browser Menu
Calculator
You can use your phone as a calculator and currency
converter.
Calculating Numbers
Find the Feature
M > Calculator
Press
1 number keys
2 * or #
3 SELECT (+)
To
enter a number
highlight a calculator function
perform the function
Selected
function
appears
here
a function
Exit the
calculator
Calculator
+
0
. C = + - x ÷c
EXIT
G SELECT
Press M to open
the Calculator Menu
Press * or
# to scroll
to other
functions
Perform the
highlighted
function
Calculator
Press * or
# to highlight
Entered
number
147
The calculator can perform the following functions:
Function
.
C
CE
=
+
x
÷
%
±
$
Calculator
MS
148
MC
MR
Description
Insert a decimal point
Clear the calculation
Clear entry (replaces C when you enter
subsequent values in a calculation)
Calculate the result
Add
Subtract
Multiply
Divide
Divide the displayed value by 100
Change the entry’s sign
(positive/negative)
Calculate the exchange rate
Store the value in memory (overwrites
current stored value)
Clear the value stored in memory
Replace the displayed value with the
value stored in memory
Converting Currency
The currency converter works just like the calculator, but
uses the $ (currency) function:
Find the Feature
M > Calculator
M > Exchange Rate
Press
1 number keys
2 OK (+)
3 number keys
To
enter the exchange rate
store the exchange rate
enter the amount to convert
(amount to multiply by the
exchange rate)
highlight the $ function
perform the conversion
4 * or #
5 SELECT (+)
Calculator
149
Get It Now
7
A
With Get It Now, you can download and store
new ring tones.
Get It Now
A
Downloading an Application
Find the Feature
> Get It Now Shop
Press
1 START (-)
2 S
3 SELECT (+)
4 S
150
M > Get It Now
To
connect to Get It Now shop
Your phone displays a list of
application categories
scroll to a category
view a list of applications
available for downloading
scroll to the application you
want to download
To
view pricing options for the
application
7
9 YES (-)
Your phone downloads and
installs the application. The
phone then asks if you wish
to run the application.
launch the application
6 S
A
Get It Now
7 SELECT (+)
8 YES (-)
Pricing options vary by
application. You may be
presented with options to
purchase the application,
subscribe for a monthly fee,
or pay an unlimited usage
charge.
scroll to the purchase you
wish to make
select your purchase
confirm your purchase
A
Press
5 SELECT (+)
or
NO (+)
exit Get It Now shop
151
Launching an Application
Find the Feature
7
> application
A
A
Get It Now
M > Get It Now
Notes:
• If you receive an incoming call while using an
application, your phone pauses the application,
notifies you of the call, and prompts you to answer.
When the call ends, the phone gives you the option to
return to the application.
• If you receive an incoming call while downloading an
application, your phone forwards the call to your
voicemail. If you do not have voicemail, the caller
receives a busy signal.
Disabling or Removing an
Application
The memory capacity of your phone determines how many
applications you can have installed at one time. To free up
memory for a new application, you can temporarily disable
an existing application, or permanently remove the existing
application from your phone.
When you disable an application, your phone removes the
application from memory but retains the purchase
information. You can restore the disabled application at a
later time for no additional charge.
When you remove an application, your phone completely
removes the application from the phone. To reinstall the
152
application, you must download it and pay for it again as
described on page 150.
Find the Feature
M > Get It Now
> Get It Now Shop
7
A
A
Press
1 OPTIONS (+)
3 SELECT (+)
4 DISABLE (-)
Get It Now
2 S
To
view the list of applications
installed on your phone
scroll to the application you
want
view the application’s
memory usage information,
and expiration information, if
applicable
temporarily disable the
application
or
REMOVE (+)
5 YES (-)
permanently remove the
application from memory
confirm your selection
Your phone disables or
removes the application
Note: Airtime charges apply to remove an application
subscription. Contact Verizon Wireless for more
information.
153
Restoring a Disabled
Application
7
A
Find the Feature
> Get It Now Shop
A
Get It Now
M > Get It Now
Press
1 OPTIONS (+)
2 S
3 SELECT (+)
4 RESTORE (-)
or
REMOVE (+)
To
view the list of applications
installed on your phone
scroll to the application you
want to restore
view the application’s
memory usage information,
and expiration information, if
applicable
restore the application
permanently remove the
application from memory
Note: Airtime charges apply to restore an application.
Contact Verizon Wireless for more information.
154
Viewing Get It Now Information
and History
Find the Feature
7
M > Get It Now
To view Get It Now version information, and a log of
application activities:
Get It Now
> Get It Now Shop
> Options
> Information
Find the Feature
A
A
To view the total amount of phone memory available for
Get It Now applications, and the memory used for
current installed applications:
M > Get It Now
> Get It Now Shop
> Options > View Log
Your phone lists the date(s) on which application activities
occurred. Highlight a date to view the action performed on
that date. Your phone documents the following activities:
•
•
•
•
•
download and install application
disable application
remove application
restore application
end application subscription
155
Adjusting Your
Settings
Reordering Menu Items
You can reorder the items in your phone’s main menu.
Find the Feature
M > Settings
Adjusting Your Settings
> Other Settings
> Personalize
> Main Menu
156
Press
1 S
2 GRAB (+)
3 S
4 INSERT (+)
To
scroll to a menu item
grab the menu item
move the item to a new
location in the menu
insert the menu item
Customizing a Soft Key
Function
You can relabel the soft keys (- and +) to access
different menu items from the idle display.
Find the Feature
M > Settings
> Other Settings
> Personalize > Keys
Press
1 S
2 CHANGE (+)
select the key
scroll to the new key function
confirm the new function
Adjusting Your Settings
3 S
4 CHANGE (+)
To
scroll to Left, Right, or Smart
157
Screen Saver
You can set a picture or an animation as a screen saver
image in your phone’s idle display. The image is displayed
when no activity is detected for a specified time period.
The screen saver image is shrunk to fill the display, if
necessary. An animation repeats for one minute, then the
first frame of the animation is displayed.
Find the Feature
M > Settings
Adjusting Your Settings
> Other Settings
> Personalize
> Screen Saver
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
5 S
6 CHANGE (+)
7 S
8 SELECT (+)
9 DONE (-)
158
To
scroll to Picture
open the picture viewer
scroll to a picture/animation
Scroll to (None) to turn off the
screen saver image.
select the image
scroll to Delay
set the delay interval
scroll to the inactivity interval
that triggers the screen saver
confirm the delay setting
save screen saver settings
Hiding or Showing Location
Information
Your phone can use the automatic location
information (ALI) feature to tell the network where
you are physically located.
When ALI is set to Location On, your phone displays the
ä (ALI on) indicator. Services may use your known
location to provide useful information (for example,
driving directions, or the location of the nearest bank).
Your phone prompts you when the network or a service
asks for your location. You can refuse at this point.
Find the Feature
M > Settings > Location
Press
1 S
To
scroll to Location On or
911 Only
select the setting
2 SELECT (+)
Adjusting Your Settings
When ALI is set to 911 Only, your phone displays the ã
(ALI off) indicator, and the phone does not send location
information unless you call the emergency phone number
(such as 911).
159
TTY Operation
You can use an optional TTY device with your
phone to send and receive calls. You must plug the
TTY device into the phone’s headset jack and set
the phone to operate in one of three TTY modes.
Notes:
Adjusting Your Settings
• Use a TSB-121 compliant cable (provided by the TTY
manufacturer) to connect the TTY device to your
phone.
160
• Set the phone volume to level 4 (middle setting) for
proper operation. If you experience a high number of
incorrect characters, adjust the volume as necessary
to minimize the error rate.
• For optimal performance, your phone should be at
least 12 inches (30 centimeters) away from the TTY
device. Placing the phone too close to the TTY device
may cause high error rates.
Set TTY Mode
When you set your phone to a TTY mode, it operates in
that mode whenever the TTY device is connected.
Find the Feature
M > Settings
> Other Settings
> Initial Setup
> TTY Setup
Press
1 S
2 CHANGE (+)
change the TTY mode
scroll to the TTY mode
select the TTY mode
The TTY Setup menu can include the following options:
Option
TTY
VCO
HCO
Voice
Description
Transmit and receive TTY characters
Receive TTY characters but transmit
by speaking into the microphone
Transmit TTY characters but receive
by listening to the earpiece
Return to normal voice mode
Adjusting Your Settings
3 S
4 SELECT (+)
To
scroll to TTY Setup
When your phone is in a TTY mode, the international
TTY symbol and the mode setting are shown in the
display during an active digital TTY call. You can press
TTYMODE (-) to change the mode setting.
v
161
Switch to TTY Mode During a Voice Call
Press
1 M
2 S
3 SELECT (+)
4 S
5 SELECT (+)
To
open the Call menu
scroll to TTY Setup
display the TTY Setup menu
scroll to the TTY mode
select the TTY mode
Return to Voice Mode
Adjusting Your Settings
To return to normal voice mode, select Voice from the
TTY Setup menu as described on page 161.
162
Hands-Free Use
You can purchase an optional Motorola Original™
hands-free car kit or headset for your phone.
These accessories provide alternative ways for
you to use your phone without using your hands.
Note: The use of wireless devices and their accessories
may be prohibited or restricted in certain areas. Always
obey the laws and regulations on the use of these
products.
Automatic Answer
You can set your phone to automatically answer calls after
two rings (four seconds) when connected to a car kit or
headset.
Find the Feature
M > Settings
> Other Settings
Press
1 S
2 SELECT (+)
5 S
6 SELECT (+)
select Auto Answer
scroll to On or Off
confirm the setting
Automatic Hands-Free
You can set your phone to automatically route calls to a car
kit when it detects a connection.
Find the Feature
M > Settings
Adjusting Your Settings
3 S
4 CHANGE (+)
To
scroll to Car Settings or
Headset
select the feature
scroll to Auto Answer
> Other Settings
> Car Settings
> Auto Handsfree
Press
1 S
2 SELECT (+)
To
scroll to On or Off
confirm the setting
163
Power-Off Delay
When your phone is connected to a car kit, you can set it to
stay on for a period of time after you switch off the ignition.
This prevents the phone from draining your vehicle battery,
but leaves the phone on long enough that you do not have
to re-enter your unlock code when making short stops.
Note: This feature may not work with all car ignition
switches.
Caution: If you select Continuous, the phone does not
power off when you turn off the ignition. Be careful not
to drain your vehicle battery if you select this option.
Adjusting Your Settings
Find the Feature
164
M > Settings
> Other Settings
> Car Settings
> Power-Off Delay
Press
1 S
2 SELECT (+)
To
scroll to the time delay
confirm your selection
Charger Time
When your phone is connected to a car kit, you can set it to
charge itself for a specified time period after you switch off
the ignition. This helps ensure that the phone battery gets
fully charged while the vehicle is parked.
Note: This feature may not work with all car ignition
switches.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Charger Time
To
scroll to the charge time
confirm your selection
Adjusting Your Settings
Press
1 S
2 SELECT (+)
165
Data and Fax Calls
An optional Motorola Original™ data kit (which
includes a cable connector) lets you transfer data
between your phone and a computer, Palm OS®
compatible device, or Microsoft Windows CE,
Pocket PC, or Handheld PC device. You can:
• Synchronize phonebook and datebook information
between your phone and a computer or PDA.
• Use your phone as a modem to connect to the
Internet.
• Use your phone to send and receive data and fax calls
on your computer or hand-held device.
Making a Cable Connection
Data and Fax Calls
Install the Software
To transfer data between your phone and computer, you
must install the software included with the Motorola
Original data kit. See the data kit’s user guide for more
information.
Attach the Cable
Use a Motorola Original serial cable or Motorola Original
USB cable to connect your phone to the external device.
Note: Not all devices are compatible with a cable
connection. Check your computer or hand-held device to
determine the type of cable you need.
166
Serial Cable
Data and Fax Calls
Do This
1 Plug the serial
cable into the
detachable head.
Make sure that the
Motorola logo on
the detachable
head and the
metal shielding on
the serial cable
plug are both
facing you.
2 With the Motorola
logo and the
phone both facing
you, plug the
detachable head
into the phone’s
accessory
connector port.
3 Plug the other end of the cable into the serial
interface connection on the device and tighten
the screws. if present.
167
USB Cable
Do This
1 Plug the end of the
cable with the
Motorola logo into the
phone’s accessory
connector port. Make
sure that the logo and
the phone are both
facing you.
2 Plug the other end—the USB connection—into
the USB port on the external device.
Data and Fax Calls
Synchronizing Data
168
You can synchronize phonebook and datebook
information between your phone, computer, and PDA
with Starfish TrueSync® software, a Motorola accessory
product. See the TrueSync user guide for more
information.
Note: TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
Sending a Data or Fax Call
Use this procedure to send data or a fax from a connected
device.
Connect your phone to the device as described on
pages 166-168 and do the following:
Do This
To
1 Check the phone make sure that the phone is
connected and powered on
2 Open the
place the call through the
application on
application (such as
your computer
dial-up-networking or fax)
Data and Fax Calls
Note: You cannot dial data or
fax numbers through your
phone’s keypad. You must
dial them through your
computer.
3 End the call from close the call and connection
the connected
when the transfer is complete
device
169
Receiving a Data or Fax Call
Use this procedure to transfer data or a fax to your
computer or hand-held device. Connect your phone to the
device as described on pages 166-168.
Set Up Your Phone
Find the Feature
M > Settings
> Other Settings
> Connection
> Incoming Call
Do This
1 Press CHANGE (+)
2 Press S
Data and Fax Calls
3 Press SELECT (+)
4 Connect your phone
to the device
170
To
select Next Call
scroll to Data In Only or
Fax In Only
set the call format
enable the data or fax
transfer
Note: You cannot answer incoming voice calls when your
phone is in data or fax mode. Any voice calls you receive
are treated as unanswered calls. To return a voice call,
reset your phone to voice mode as described on page 171.
Transfer the Data or Fax
Your phone notifies you when the data or fax call arrives,
and transfers the call to the connected device. Use the
application running on the device to answer the call.
End the Data/Fax Connection
When the data or fax transfer is complete, end the call
from the connected device to close the connection.
Reset Normal Voice Operation
After making a data or fax call, you must reset your phone
to resume normal voice operations.
Find the Feature
M > Settings
> Other Settings
> Connection
> Incoming Call
> Next Call > Normal
Shortcut: Turn your phone off and back on.
Data and Fax Calls
171
Security
Assigning a New Code or
Password
Your phone’s unlock code is originally set to 1234, and the
security code is originally set to 000000. Verizon Wireless
may reset these numbers before you receive your phone.
Security
If Verizon Wireless has not reset these numbers, we
recommend that you change them to prevent other users
from accessing your personal information. The unlock
code must contain four digits, and the security code must
contain six digits.
Notes:
• Verizon Wireless may retain your phone’s security
code for customer service purposes. In this case, you
will not be able to use phone features that require you
to enter the security code.
• If the unlock code is the only code you can
change, the New Passwords menu is not available.
In this case, change the unlock code by selecting:
M > Settings > Security > Phone Lock
> Unlock Code.
172
To change a code or password:
Find the Feature
M > Settings > Security
> New Passwords
Press
1 S
2 CHANGE (+)
3 keypad keys
4 OK (+)
5 keypad keys
6 OK (+)
7 keypad keys
8 OK (+)
To
scroll to the code or password
select the code or password
enter your old code
submit your old code
enter the new code
assign the new code
re-enter the new code
confirm the new code
Security
If You Forget a Code or
Password
If you forget your security code, contact Verizon Wireless.
If you forget your unlock code, try entering 1234 or the
last four digits of your phone number. If that does not
work, do the following at the Enter Unlock Code
prompt:
Press
1 M
2 keypad keys
3 OK (+)
To
go to the unlock code bypass
screen
enter your security code
submit your security code
173
Locking and Unlocking Your
Phone
You can lock your phone manually or set the phone to lock
automatically whenever you turn it off.
To use a locked phone, you must enter the unlock code. A
locked phone still rings or vibrates for incoming calls or
messages, but you must unlock it to answer.
You can make emergency calls on your phone even when
it is locked. For more information, see page 54.
Lock Your Phone Manually
Security
Find the Feature
174
M > Settings > Security
> Phone Lock
> Lock Now
Press
1 keypad keys
2 OK (+)
To
enter your unlock code
lock the phone
Set Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off.
Find the Feature
M > Settings > Security
> Phone Lock
> Automatic Lock > On
Press
1 keypad keys
2 OK (+)
To
enter your unlock code
activate automatic lock
Unlock Your Phone
At the Enter Unlock Code prompt:
To
enter your unlock code
unlock your phone
Security
Press
1 keypad keys
2 OK (+)
Restricting Calls
You can stop all incoming and/or outgoing calls, or you
can restrict outgoing calls to the numbers stored in your
phonebook.
Notes:
• You can make emergency calls when outgoing calls
are restricted.
175
• Your phone still receives incoming text messages
when incoming calls are restricted.
Find the Feature
M > Settings > Security
> Restrict Calls
Press
1 keypad keys
2 OK (+)
3 S
4 CHANGE (+)
5 CHANGE (+)
Security
6 S
176
7 SELECT (+)
To
enter your unlock code
open the restrict calls menu
scroll to Outgoing Calls or
Incoming Calls
select the option
change the Allow setting
scroll to All, None, or
Phonebook
select the allowed calls
Tip: The phonebook is not locked when you restrict
outgoing calls to numbers stored in the phonebook. To
prevent a user from adding (and then calling) a new
phonebook entry, you may want to lock the phonebook,
see see page 80.
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (United States)
or 1-800-461-4575 (Canada).
Question
Is your phone
set up
correctly?
Is your battery
charged? Do
you see 9 in
the display?
Troubleshooting
Does the
handset have
a signal? Do
you see 0 in
the display?
Is the earpiece
volume too
low?
Answer
Press M #. If you do not see
your phone number, contact
Verizon Wireless.
The battery level indicator should
have at least one segment
showing (7). If it does not,
recharge your battery, see page
18.
The signal strength indicator
should have at least one segment
showing (1). If it does not, move
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume button on the side of your
phone.
177
Question
Is the other
party unable
to hear you?
Troubleshooting
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery
charger used?
178
Answer
Make sure that your phone is not
muted. Press UNMUTE (+) if
necessary to unmute the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
The following refer to PTT specific problems:
Question
Does your battery
life seems shorter
than for normal
phone calls?
Answer
The PTT feature allows you
to stay connected constantly,
so the phone requires
frequent interaction with the
network. Therefore, your
phone uses more battery
power compared to non-PTT
phones.
Question
Do you seem to
miss more phone
calls than you
used to?
Answer
When you are on an active
PTT call, your incoming calls
are automatically forwarded
to voicemail.
Is part of your
Be sure to wait for the OK to
message lost while Talk tone before talking.
you are on a PTT
Be sure Talking to...
call?
displays before talking.
Be sure to keep holding down
I while you talk.
The 1X on the
screen sometimes
changes from U
to 1X. What does it
mean?
When U displays, your
phone is connected to the
PTT server. When 1X
displays, your phone is not
connected to the server.
Turn off the phone, then back
on again to reconnect
immediately.
How come I can
not access and
view my PTT
contacts list.
Troubleshooting
Wait a few minutes for your
phone to reconnect to the
PTT server.
Is U displayed on the
screen? You must be in the
1X coverage area to access
and view your PTT contacts
list.
179
Question
How come I do not
receive all missed
call notices.
Answer
If you miss an Alert call, you
are notified.
How come I can
not enter a PTT
number from the
keypad.
Make sure your phone is not
locked, see page 174.
If you miss a Barge call, you
are not notified.
Troubleshooting
The following refer to specific problems:
180
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
I pressed the
power key, but
nothing
happened.
Solution
Report a stolen phone to the
police and to Verizon Wireless (or
the company that sends you your
monthly wireless service bill).
See page 174.
Be sure to press and hold P (the
power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed, see
page 17.
Problem
The display
says: Enter
Unlock Code.
How do I
unlock my
phone?
My phone asks
for an unlock
code when I
try to open a
feature.
My phone
does not ring.
If you see a or W in the
display, then the ringer is turned
off, see page 128.
Also, the ringer may be set to
Silent even though your phone is
set to an audible ring style. See
page 128.
The ringer may be set to play a
tone even though your phone is
set to a silent ring style, see page
128.
Troubleshooting
My phone
rings even
though I
selected the
Silent (or
Vibrate) ring
style.
Solution
Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. If this fails,
call Verizon Wireless (or the
company that sends you your
monthly wireless service bill).
The application you want is
locked. If you do not know the
unlock code, see page 173.
181
Problem
I tried to place
a call and
heard an
alternating
high/low tone.
Troubleshooting
I cannot send/
receive calls.
182
Solution
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display says Ready before
making a call.
Make sure that you have a phone
signal (see the “Signal Strength
Indicator” item on page 24). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Restrict Calls feature turned on.
If you know the unlock code, you
can change this setting in the
security menu (M > Settings
> Security).
My phone has Make sure that your antenna is
poor reception not bent or damaged.
and drops
Also, make sure you have a phone
calls.
signal (see the “Signal Strength
Indicator” item on page 24). Stay
clear of any obstructions such as
bridges, parking garages, or tall
buildings.
Problem
I cannot hear
others on my
phone.
I cannot open
my message
inbox.
How do I see
the calls I sent
or received?
Solution
While on a call, press the upper
volume key. The display should
show the volume increasing.
Also, make sure that your phone’s
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox, see page 116.
To see the most recent calls you
dialed or received:
M > Recent Calls
> Received Calls
or
Dialed Calls
Troubleshooting
183
Problem
My phone will
not send
voicemail
commands,
passwords, or
other codes.
Solution
Your phone sends commands and
passwords as DTMF tones. You
can set your phone’s DTMF tones
to be Long, Short, or Off. If you
have trouble sending numbers, try
changing the DTMF setting.
1 From the idle display, press:
M > Settings
> Other Settings
> Initial Setup > DTMF
Troubleshooting
2 Press S to scroll to Long or
Short (some analog networks
may not recognize short
tones).
184
My phone’s
display is too
dark.
3 Press SELECT (+) to select
it.
Use the Contrast feature to
change the level of contrast in
your display. See page 84.
You can also use the Backlight
feature to change the length of
time that the display backlight
stays on. See page 83.
Problem
My battery
didn’t last as
long as I
expected.
What can I do
to extend
battery life
I am unable to
record a voice
note, voice
name, or voice
shortcut.
Try moving to a quieter location to
make your voice recording. Hold
the phone about four inches (10
centimeters) from your mouth,
and speak directly into the phone
in a normal tone of voice.
Your phone must be set to a TTY
mode for the phone to detect your
TTY device. See page 160.
The beep indicates that you are
set up correctly. If you did not hear
a beep, make sure that both ends
of the data cable are connected—
the smaller end to your phone and
the larger end to your computer.
Troubleshooting
My TTY device
doesn’t work
with my
phone.
I plugged the
data cable into
my phone but
my phone did
not beep. How
do I know if
the data cable
is ready to go?
Solution
Your battery’s performance is
affected by charge time, feature
use, temperature changes,
backlight use, and other factors.
For tips on extending your battery
life, see page 28.
Also, your computer may have
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
185
Troubleshooting
Problem
My phone
beeped when I
attached the
data cable, but
my data and
fax
applications
don’t work.
186
When sending
data with the
data cable,
why does the
computer
show a
connection
rate of 19200
Kbps?
I can’t end my
data call by
closing the
application on
my computer.
What can I do?
Solution
You must be in an area with digital
coverage. Check your phone’s
display for the digital signal
indicator (E).
Some wireless networks may not
support data or fax transmission.
If you see the digital indicator, but
you are roaming on an unfamiliar
network, this may be the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call Verizon
Wireless for more information.
19200 Kbps is the data transfer
rate of the connection between
your computer and the phone.
The rate of data transfer between
your phone and the network is
displayed on your phone and can
be up to 153 kbps.
Try pressing O on your phone. Or
try disconnecting the cable or
turning off the phone. If possible,
always close the connection
through your computer, as these
alternative methods may disrupt
the application on your computer.
Problem
I launched the
micro-browser
but the display
says:
Service Not
Available.
I launched the
micro-browser
but the display
says:
Data Server
Unavailable.
Solution
You may be in an area without
service. If you have wireless
service, look in the display for the
digital signal indicator (E). If you
do not see the indicator, you may
be in an area that has only analog
service or no service at all. If you
see the digital signal indicator, you
may be connected to a digital
network that does not support
Internet access.
Try again in a few minutes. The
servers may be temporarily busy.
Troubleshooting
187
Programming
Instructions
Follow this procedure if you need to program your phone’s
phone number(s) or system ID.
Note: Programming is normally done by a trained technician
at the site of purchase. Users should not make changes other
than ones in the following procedure.
Before programming, ask Verizon Wireless for your:
• 10-digit MIN (Mobile Identification Number)
• 8- to 15-digit IMSI (International Mobile Service
Identifier)
• 8- to 15-digit MDN (Mobile Directory Number)
• 5-digit AMPS Sys ID number
• 5-digit CDMA Sys ID number
Do This
1 Press 7, 4, 6, 6,
3, #, M, M
To
open the user
activation menu
(These keys spell P-H-O-N-E
+ #, M, M.)
2 Press S
3 Press SELECT (+)
188
scroll to NAM1 (phone
number 1) or NAM2
(phone number 2)
open the NAM
programming menu
Do This
To
4 Press the keypad keys for the open the MIN editor
10-digit MIN
and enter the new MIN
5 Press OK (+)
store the new MIN
6 Similarly, enter appropriate numbers for the IMSI, MDN,
AMPS Sys ID, and CDMA Sys ID
7 Press DONE (-)
close the NAM
programming menu
8 Press EXIT (-)
close the user
activation menu
189
Specific Absorption Rate Data
The model wireless phone meets the government’s requirements for
exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission (FCC) of the U.S.
Government and by the Canadian regulatory authorities. These limits are
part of comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on standards
that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the safety of all
persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC and by the Canadian regulatory authorities is
1.6 W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the phone
transmitting at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the
lower the power output.
Before a phone model is available for sale to the public in the U.S. and
Canada, it must be tested and certified to the FCC and Industry Canada
that it does not exceed the limit established by each government for safe
exposure. The tests are performed in positions and locations (e.g., at the
ear and worn on the body) reported to the FCC and available for review by
Industry Canada. The highest SAR value for this model phone when
tested for use at the ear is 1.3 W/kg, and when worn on the body, as
190
described in this user guide, is 0.55 W/kg. (Body-worn measurements
differ among phone models, depending upon available accessories and
regulatory requirements).2
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental requirements for
safe exposure. Please note that improvements to this product model
could cause differences in the SAR value for later products; in all cases,
products are designed to be within the guidelines.
Additional information on Specific Absorption Rates (SAR) can be found
on the Cellular Telecommunications & Internet Association (CTIA) Web
site:
http://phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web
site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this product.
191
Additional
Information
Health
andDrug
Safety
The
U.S. Food
and
Administration's Center for
Devices and Radiological Health
Consumer Update on Mobile Phones
FDA has been receiving inquiries about the safety of mobile phones,
including cellular phones and PCS phones. The following summarizes
what is known—and what remains unknown—about whether these
products can pose a hazard to health, and what can be done to minimize
any potential risk. This information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radio frequency energy (i.e., radio
frequency radiation) in the microwave range while being used. They also
emit very low levels of radio frequency energy (RF), considered nonsignificant, when in the stand-by mode. It is well known that high levels of
RF can produce biological damage through heating effects (this is how
your microwave oven is able to cook food). However, it is not known
whether, to what extent, or through what mechanism, lower levels of RF
might cause adverse health effects as well. Although some research has
been done to address these questions, no clear picture of the biological
effects of this type of radiation has emerged to date. Thus, the available
science does not allow us to conclude that mobile phones are absolutely
safe, or that they are unsafe. However, the available scientific evidence
does not demonstrate any adverse health effects associated with the use
of mobile phones.
What kinds of phones are in question?
Questions have been raised about hand-held mobile phones, the kind that
have a built-in antenna that is positioned close to the user's head during
normal telephone conversation. These types of mobile phones are of
concern because of the short distance between the phone's antenna—
the primary source of the RF—and the person's head. The exposure to
192
RF from mobile phones in which the antenna is located at greater
distances from the user (on the outside of a car, for example) is drastically
lower than that from hand-held phones, because a person's RF exposure
decreases rapidly with distance from the source. The safety of so-called
“cordless phones,” which have a base unit connected to the telephone
wiring in a house and which operate at far lower power levels and
frequencies, has not been questioned.
How much evidence is there that hand-held
mobile phones might be harmful?
Briefly, there is not enough evidence to know for sure, either way;
however, research efforts are on-going. The existing scientific evidence is
conflicting and many of the studies that have been done to date have
suffered from flaws in their research methods. Animal experiments
investigating the effects of RF exposures characteristic of mobile phones
have yielded conflicting results. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of
cancer in laboratory animals. In one study, mice genetically altered to be
predisposed to developing one type of cancer developed more than twice
as many such cancers when they were exposed to RF energy compared
to controls. There is much uncertainty among scientists about whether
results obtained from animal studies apply to the use of mobile phones.
First, it is uncertain how to apply the results obtained in rats and mice to
humans. Second, many of the studies that showed increased tumor
development used animals that had already been treated with cancercausing chemicals, and other studies exposed the animals to the RF
virtually continuously—up to 22 hours per day.
For the past five years in the United States, the mobile phone industry has
supported research into the safety of mobile phones. This research has
resulted in two findings in particular that merit additional study:
1
In a hospital-based, case-control study, researchers looked for an
association between mobile phone use and either glioma (a type of
brain cancer) or acoustic neuroma (a benign tumor of the nerve
sheath). No statistically significant association was found between
193
mobile phone use and acoustic neuroma. There was also no
association between mobile phone use and gliomas when all types of
types of gliomas were considered together. It should be noted that
the average length of mobile phone exposure in this study was less
than three years.
When 20 types of glioma were considered separately, however, an
association was found between mobile phone use and one rare type
of glioma, neuroepithelliomatous tumors. It is possible with multiple
comparisons of the same sample that this association occurred by
chance. Moreover, the risk did not increase with how often the mobile
phone was used, or the length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile phone use. Most cancer
causing agents increase risk with increased exposure. An ongoing
study of brain cancers by the National Cancer Institute is expected to
bear on the accuracy and repeatability of these results.1
2
194
Researchers conducted a large battery of laboratory tests to assess
the effects of exposure to mobile phone RF on genetic material.
These included tests for several kinds of abnormalities, including
mutations, chromosomal aberrations, DNA strand breaks, and
structural changes in the genetic material of blood cells called
lymphocytes. None of the tests showed any effect of the RF except
for the micronucleus assay, which detects structural effects on the
genetic material. The cells in this assay showed changes after
exposure to simulated cell phone radiation, but only after 24 hours of
exposure. It is possible that exposing the test cells to radiation for this
long resulted in heating. Since this assay is known to be sensitive to
heating, heat alone could have caused the abnormalities to occur.
The data already in the literature on the response of the micronucleus
assay to RF are conflicting. Thus, follow-up research is necessary.2
FDA is currently working with government, industry, and academic groups
to ensure the proper follow-up to these industry-funded research findings.
Collaboration with the Cellular Telecommunications Industry Association
(CTIA) in particular is expected to lead to FDA providing research
recommendations and scientific oversight of new CTIA-funded research
based on such recommendations.
Two other studies of interest have been reported recently in the literature:
1
Two groups of 18 people were exposed to simulated mobile phone
signals under laboratory conditions while they performed cognitive
function tests. There were no changes in the subjects' ability to recall
words, numbers, or pictures, or in their spatial memory, but they were
able to make choices more quickly in one visual test when they were
exposed to simulated mobile phone signals. This was the only
change noted among more than 20 variables compared.3
2
In a study of 209 brain tumor cases and 425 matched controls, there
was no increased risk of brain tumors associated with mobile phone
use. When tumors did exist in certain locations, however, they were
more likely to be on the side of the head where the mobile phone was
used.
Because this occurred in only a small number of cases, the increased
likelihood was too small to be statistically significant.4
In summary, we do not have enough information at this point to assure the
public that there are, or are not, any low incident health problems
associated with use of mobile phones. FDA continues to work with all
parties, including other federal agencies and industry, to assure that
research is undertaken to provide the necessary answers to the
outstanding questions about the safety of mobile phones.
195
What is known about cases of human cancer
that have been reported in users of hand-held
mobile phones?
Some people who have used mobile phones have been diagnosed with
brain cancer. But it is important to understand that this type of cancer also
occurs among people who have not used mobile phones. In fact, brain
cancer occurs in the U.S. population at a rate of about 6 new cases per
100,000 people each year. At that rate, assuming 80 million users of
mobile phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected each year
among those 80 million people, whether or not they used their phones.
Thus it is not possible to tell whether any individual's cancer arose
because of the phone, or whether it would have happened anyway. A key
question is whether the risk of getting a particular form of cancer is
greater among people who use mobile phones than among the rest of the
population. One way to answer that question is to compare the usage of
mobile phones among people with brain cancer with the use of mobile
phones among appropriately matched people without brain cancer. This
is called a case-control study. The current case-control study of brain
cancers by the National Cancer Institute, as well as the follow-up research
to be sponsored by industry, will begin to generate this type of
information.
What is FDA's role concerning the safety of
mobile phones?
Under the law, FDA does not review the safety of radiation-emitting
consumer products such as mobile phones before marketing, as it does
with new drugs or medical devices. However, the agency has authority to
take action if mobile phones are shown to emit radiation at a level that is
hazardous to the user. In such a case, FDA could require the
manufacturers of mobile phones to notify users of the health hazard and
to repair, replace or recall the phones so that the hazard no longer exists.
196
Although the existing scientific data do not justify FDA regulatory actions
at this time, FDA has urged the mobile phone industry to take a number of
steps to assure public safety. The agency has recommended that the
industry:
• support needed research into possible biological effects of RF of the
type emitted by mobile phones
• design mobile phones in a way that minimizes any RF exposure to
the user that is not necessary for device function
• cooperate in providing mobile phone users with the best possible
information on what is known about possible effects of mobile phone
use on human health
At the same time, FDA belongs to an interagency working group of the
federal agencies that have responsibility for different aspects of mobile
phone safety to ensure a coordinated effort at the federal level. These
agencies are:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information Administration
The National Institutes of Health also participates in this group.
197
In the absence of conclusive information about
any possible risk, what can concerned
individuals do?
If there is a risk from these products—and at this point we do not know
that there is—it is probably very small. But if people are concerned about
avoiding even potential risks, there are simple steps they can take to do
so. For example, time is a key factor in how much exposure a person
receives. Those persons who spend long periods of time on their handheld mobile phones could consider holding lengthy conversations on
conventional phones and reserving the hand-held models for shorter
conversations or for situations when other types of phones are not
available.
People who must conduct extended conversations in their cars every day
could switch to a type of mobile phone that places more distance between
their bodies and the source of the RF, since the exposure level drops off
dramatically with distance. For example, they could switch to:
• a mobile phone in which the antenna is located outside the vehicle
• a hand-held phone with a built-in antenna connected to a different
antenna mounted on the outside of the car or built into a separate
package
• a headset with a remote antenna to a mobile phone carried at the
waist
Again, the scientific data do not demonstrate that mobile phones are
harmful. But if people are concerned about the radio frequency energy
from these products, taking the simple precautions outlined above can
reduce any possible risk.
198
Where can I find additional information?
For additional information, see the following Web sites:
Federal Communications Commission (FCC) RF Safety Program
(select “Information on Human Exposure to RF Fields from Cellular and
PCS Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety
World Health Organization (WHO) International Commission on
Non-Ionizing Radiation Protection (select Qs & As): http://
www.who.int/emf
United Kingdom, National Radiological Protection Board:
http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):
http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center for Devices and
Radiological Health:
http://www.fda.gov/cdrh/consumer/
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant
Brain Tumors. In: State of the Science Symposium;1999 June 20; Long
Beach, California.
2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other
laboratory assays. In: Annual Meeting of the Environmental Mutagen Society;
March 29, 1999, Washington, D.C.; and personal communication,
unpublished results.
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function
in man. Int. J. Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,
15: 113-116, 1999.
199
Warranty
Motorola
Limited Warranty for
the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its
telephones, pagers, and consumer and professional two-way radios
(excluding commercial, government or industrial radios) that operate via
Family Radio Service or General Mobile Radio Service, Motorola-branded
or certified accessories sold for use with these Products (“Accessories”)
and Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from defects
in materials and workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products, Accessories
and Software purchased by consumers in the United States or Canada,
which are accompanied by this written warranty:
Products and Accessories
Products Covered
Products and Accessories as
defined above, unless otherwise
provided for below.
Length of Coverage
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Limited lifetime warranty for the
Cases. Decorative covers,
lifetime of ownership by the first
bezels, PhoneWrap™ covers and consumer purchaser of the
cases.
product.
Monaural Headsets. Ear buds
Limited lifetime warranty for the
and boom headsets that transmit lifetime of ownership by the first
mono sound through a wired
consumer purchaser of the
connection.
product.
200
Products Covered
Consumer and Professional
Two-Way Radio Accessories.
Length of Coverage
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and Accessories that The balance of the original
are Repaired or Replaced.
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of
their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of the product resulting
from misuse; (b) contact with liquid, water, rain, extreme humidity or
heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of
the Products or Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions; or (d) other acts
which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola, or its authorized
service centers, are excluded from coverage.
201
Altered Products. Products or Accessories with (a) serial numbers or
date tags that have been removed, altered or obliterated; (b) broken seals
or that show evidence of tampering; (c) mismatched board serial
numbers; or (d) nonconforming or non-Motorola housings, or parts, are
excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you
may subscribe to or use with the Products Accessories or Software is
excluded from coverage.
Software
Products Covered
Software. Applies only to physical defects
in the media that embodies the copy of the
software (e.g. CD-ROM, or floppy disk).
Length of Coverage
Ninety (90) days from
the date of purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made that the
software will meet your requirements or will work in combination with any
hardware or software applications provided by third parties, that the
operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not
embodied in physical media (e.g. software that is downloaded from the
internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not
transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does not
conform to this warranty. We may use functionally equivalent
202
reconditioned/refurbished/pre-owned or new Products, Accessories or
parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and
ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information?
USA
Phones 1-800-331-6456
Two-Way Radios 1-800-353-2729
Pagers 1-800-548-9954
Canada
All Products 1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or
Software, at your expense, to a Motorola Authorized Repair Center. To
obtain service, you must include: (a) a copy of your receipt, bill of sale or
other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
203
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE
TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY
LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation on
the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state
to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola
certain exclusive rights for copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software.
No other use, including without limitation disassembly of such Motorola
software or exercise of the exclusive rights reserved for Motorola, is
permitted.
204
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service, and
permits us to contact you should your product require an update or
other service. Registration is for U.S. residents only and is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications Product
you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
This product is controlled under the export regulations of the United
States of America and Canada. The Governments of the United States
of America and Canada may restrict the exportation or re-exportation
of this product to certain destinations. For further information contact
the U.S. Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
RF Energy Interference
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
205
A
accessories
optional 10, 110, 140,
160, 162,
166
standard 17
accessory connector port 1
active line indicator
defined 25
illustration 23
Add Digits feature 88
alarm 105, 107
alert
creating 130
defined 128
reminders, turning
on/off 135
selecting 128–129
setting 121
turning off 54
analog signal indicator
defined 24
illustration 23
animation
inserting 126
managing 103–104
menu 84
screen saver 104, 120,
158
storing 119
206
answering a phone call 22
answering a push to talk
(PTT) call 22
application, locking 80
appointments. See
datebook
Attach Number feature 56,
88
auto PIN dial 82
automatic location
information (ALI) 159
automatic redial
turning on/off 83
using 52–53
B
backlight 83
banner text 82
battery
car kit charger time 165
charging 18–19
extending battery life
26, 28, 83,
84
installing 17–18
level indicator 19, 23,
25
meter 79
block cursor, defined 64
browse text mode 65
browser. See micro-browser
button
push to talk (PTT) 27,
61
speakerphone 1
volume 61
volume control 1, 27
C
calculator 147–149
calendar. See datebook
call
adding digits after
phone number
88
alert, creating 130
alert, selecting
128–129
alert, turning off 54
answer options 80
answering 22
call waiting 58
calling card 96
canceling 55
datebook, opening 59
deleting 87–88
dialed calls list 57, 59,
87
dialing a recent call
87–88
emergency number 54
ending 22
in-call timer 80
message center,
accessing 59
muting 59
prefix digits, inserting
56
received calls list 57,
59, 87
receiving 22
recent calls 87–88
restricting 175–176
ring style, setting 128
speakerphone, turn
on/off 59
storing 87–88
three-way call 58
timing 89–91
unanswered phone call
53
voice dial 57
Call Failed message 52
call timers 89–91
call waiting 58
caller ID 53
calling card call 96
calling line identification.
See caller ID
207
car kit
automatic answer 163
automatic hands-free
163
charger time 165
power-off delay 164
clock 23
codes
changing 172
default 21, 172
forgetten
code/passwor
d 173
computer
synchronizing data 102
contrast, display 84
convertible covers 19–20
currency converter 149
cursor 64
D
data call 166
date, setting 82
datebook
adding an event 107
alarm 107
calendar 105
changing event
information
108
copying an event 108
day view 106
deleting an event 109
208
event reminders,
turning on/off
135
event view 106
reminders 107
synchronizing 168
week view 105
defined 27
deleting a call 87–88
dialed calls list 57, 59, 87
digital signal indicator
defined 24
illustration 23
display
animation 84
backlight 83
banner text 82
contrast 84
described 23–25
greeting 82
idle display 23
illustration 23
language 84
zoom setting 83
zooming in/out 25
drafts folder 76
DTMF tones 59, 84, 88,
184
E
G
earpiece
illustration 1
volume, adjusting 27
email
sending 98, 122
storing address 93
emergency number 54
end key 1, 22
ending a call 22
Enter Unlock Code message
173, 175
event alert 128–129
exchange rate, calculating
149
external device,
synchronizing data 102
external display 28
games 150
Get It Now applications 150
greeting, display 82
F
factory settings, resetting
84–85
flashing cursor, defined 64
flip
external display 28
open to answer call 80
turning the phone on 21
FM Stereo Radio Headset
78, 110
H
hands-free mode
automatic answer 163
automatic call routing
163
charger time 165
defined 162
external display and 28
power-off delay 164
speakerphone, turn
on/off 59
headset
automatic answer 163
FM Stereo Radio
Headset 78,
110
use with external
display 28
headset jack 1
I
idle display, defined 23
illustration 61
in use indicator
defined 24
illustration 23
inbox, text message 116
in-call timer 80
Incoming Call message 53
209
incoming phone call,
canceling 55
indicators
active line 23, 25
battery level 19, 23, 25
digital/analog signal 23,
24
in use 23, 24
location privacy 23
loud ring style 25, 128
menu 23, 25
message waiting 23,
24, 117
missed call 53
push to talk (PTT) 23,
24
ring style 23, 25, 128
roam 24
signal strength 23, 24
silent alert 25
silent ring style 25, 128
soft ring style 25, 128
vibrate and ring style
25, 128
vibrate style 25, 128
voice message waiting
24, 114, 115
voice name 92
Internal 1
iTAP software 70–74
210
K
key
end 1, 22
end/power 61
left soft key 1, 23, 61,
157
menu 1, 10, 25, 61
power 1, 21
right soft key 1, 23, 61,
157
scroll 1, 61
send 1, 21, 22, 87
voice 1, 98, 139
keypad
answering calls 80
volume, setting 130
L
language, setting 84
left soft key
customizing 157
functions 1, 23, 61
location privacy indicator 23
location, sending to network
159
lock
applications 80
phone 174
voice recordings 143
lock application feature 80
loud ring style indicator 25,
128
Low Battery message 24,
25
M
making 39
master clear 85
master reset 84
Memory is Full! message
117
menu
Browser Menu 146
Calculator Menu 147
Datebook Menu 105, 106
Dialing Menu 56, 89
entering text 6365–74
features 75–86
Inbox Menu 119
language, setting 84
Last Calls Menu 88
lists 62
locking applications 80
My Tones Menu 134
navigating 10, 61
personalizing 156
Phonebook Menu 92
Quick Note Menu 126
rearranging features
156
scroll feature 83
using features 10, 62
Voice Record Menu 140,
141, 142
menu indicator
defined 25
illustration 23
menu key 1, 10, 25, 61
message
animation 119, 126
deleting, text 117–119
dialing number from 56
drafts folder 76
inbox setup, text
message 116
locking, text 117–119
outbox 76, 127
picture 119, 126
quick note 125
reading, text 117–119
receiving, text 117
reminders, receiving
117
reminders, turning
on/off 135
sending 57, 122
sound 119, 126
status 127
text 116–127
voicemail 113–115
211
message waiting indicator
defined 24
displayed 117
illustration 23
micro-browser 145
microphone 1
missed call indicator 53
missed call, dialing 57
Missed Calls message 53
muting a call 59
my number 3
my telephone number 59
my telephone/PTT number
78
my tones 130
My Tones Menu 134
N
network settings 85
notepad
defined 89
entering digits 89
retrieving digits 89
numeric text mode 65
O
one-touch dial
defined 56
using 56
voicemail number 56
212
optional accessory, defined
10
optional feature, defined 10
outbox 76, 127
P
passwords. See codes
pause character 96, 97
phone
active line indicator 25
alert, turning off 54
answer options 80
automatic location
information
159
codes 172
erase user-entered
information 85
feature specifications
60, 79
flip 21
information 60
location 159
locking 174
reset all options 84
security code 172
specifications 60, 79
turning on/off 21
unlock code 21, 172,
173
unlocking 21, 174
phone call
answering 22
phone number
active line indicator 25
active phone line,
changing 78
adding digits after 88
attaching to prefix digits
56
attaching two numbers
88
long numbers, storing
99–100
redialing 52
sending text message
to 57
storing in phonebook
93–95
viewing your own 3
voice dial 57
phone/PTT number
seeing your own 59
viewing your own 78
phonebook
attaching two numbers
88
deleting an entry 101
dialing a number
98–99
editing an entry 101
email address 92
entry details 92
entry name 92
long numbers 99–100
number type indicator
92
one-touch dial 56
phone number 92
prefix digits, inserting
56
ringer ID,
activating/dea
ctivating 129
ringer ID, defined 95,
129
ringer ID, setting 95
sending an email
98–99
sorting entries 101
speed dial number 92,
94
speed dial number,
defined 55
speed dial, using 55
storing an entry 93–95
213
synchronizing 168
synchronizing entries
102
voice name entry
97–98
voice name indicator 92
picture
inserting 126
managing 103–104
screen saver 104, 120,
158
storing 119
PIN code
dialing automatically 82
storing with phonebook
entry 96
power 1
power key 1, 21
power/end key 61
predictive text entry 70–74
PTT/phone number, viewing
your own 78
push to talk (PTT)
basic instructions 37
button 1, 61
call tones 34
calling states 34
calls 30, 39
answering 48
214
display icons and text
35
functions 27
missed alert calls 51
presence icons 34
speakerphone 33
push to talk (PTT) calls
cancel incoming 51
group 31
private 30
push to talk (PTT) contacts
list
open to sorting 32
setting up 31
sorting 31
viewing 31
push to talk (PTT) indicator
defined 24
illustration 23
push to talk (PTT) number
seeing your own 59
push to talk (PTT)/telephone
number, viewing your own 3
Q
quick note 116, 125
R
radio 110
received calls list 57, 59, 87
recent calls 87
recording, voice 139
redial
automatic redial 52–53
busy number 52
reminders
datebook 107
defined 135
text message 117
turning on/off 135
restricting calls 175–176
right soft key
customizing 157
functions 1, 23, 61
ring alert
creating 130
selecting 128–129
turning off 54
ring style
customizing 128–130
defined 128
indicators 25, 128
setting 128
ring style indicator
defined 25, 128
illustration 23
ringer
volume, adjusting 27
volume, setting 130
ringer ID
activating/deactivating
129
defined 95, 129
setting for phonebook
entry 95
roam indicator
defined 24
S
screen saver 104, 120,
158
scroll feature 83
scroll key 1, 61
security code 172
send key 1, 21, 22, 87
short message service. See
text message
shortcuts
creating 136–137
standard 136
using 138
signal strength indicator
defined 24
illustration 23
silent alert indicator 25
215
silent ring style indicator 25,
128
SMS. See text message
soft keys
customizing 157
functions 23, 61
illustration 1
labels 23
soft ring style indicator 25,
128
sound
inserting 126
setting as alert tone
121
storing 119
speakerphone
settings 82
turn on/off 33
speakerphone, turn on/off
59
speed dial
changing number 94
number, defined 55
sorting phonebook
entries by 101
using 55
standby time 26
status light 1, 26, 83
storing a call 87–88
216
symbol text mode 69–70
symbols, entering 69–70
synchronizing data 102
T
tap method text entry 66–68
telephone/PTT number,
viewing your own 78
text
block cursor 64
browse mode 65
character chart 68
entering from keypad
65–74
entry mode, changing
65
flashing cursor 64
iTAP software
predictive text
entry 70–74
numeric mode 65
symbol chart 70
symbol mode 69–70
tap method 66–68
text message
animation 119–121,
126
defined 116
deleting 117–119
dialing number from 56
drafts folder 76
inbox setup 116
locking 117–119
outbox 76
picture 119–121, 126
quick note 125
reading 117–119
receiving 117
reminders 117
sending 57, 122
sound 119–121, 126
status 127
text mode, changing 65
three-way call 58
time, setting 82
timers 89–91
travel charger, using 18
TrueSync 102, 168
TTY device 160–162
U
unlock code 173
bypassing 173
changing 172
entering 21, 174, 175
V
vibrate alert
selecting 128–129
turning off 54
vibrate and ring style
indicator 25, 128
vibrate ring style
setting 128
vibrate style
indicator 25, 128
voice dial
dialing a number 57, 99
recording voice name
97–98
voice key
dialing a number 57
functions 1
recording a voice name
98
recording your voice
139
voice message waiting
indicator 24, 114, 115
217
voice name
defined 97
phonebook indicator 92
recording 97–98
voice record 139
voice shortcut
creating 136–137
defined 136
using 138
voicemail
dialing with one-touch
dial 56
reminders, turning
on/off 135
using 113–115
218
volume
earpiece 27
keypad 130
ringer 27, 130
volume buttons 1, 27, 61
W
wait character 96
warranty 200–204
Web pages 145
Z
zoom setting 83
zooming in/out 25
✂
Wireless Phone Safety
Tips
“Safety is your most important call!”
Your Motorola wireless telephone gives you
the powerful ability to communicate by voice—
almost anywhere, anytime, wherever wireless
phone service is available and safe conditions allow.
But an important responsibility accompanies the
benefits of wireless phones, one that every user
must uphold.
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
1 Get to know your Motorola wireless phone and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
219
3 Position your wireless phone within easy reach. Be
able to access your wireless phone without removing
your eyes from the road. If you receive an incoming call
at an inconvenient time, if possible, let your voice mail
answer it for you.
4 Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
5 If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going
through your address book takes attention away from
your primary responsibility—driving safely.
6 Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your car will
be stationary. If you need to make a call while moving,
dial only a few numbers, check the road and your
mirrors, then continue.
7 Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations which have the potential to divert your
attention away from the road.
220
✂
2 When available, use a hands-free device. If possible,
add an additional layer of convenience to your wireless
phone with one of the many Motorola Original™ handsfree accessories available today.
✂
8 Use your wireless phone to call for help. Dial 9-1-1 or
other local emergency number in the case of fire, traffic
accident or medical emergencies.*
9 Use your wireless phone to help others in
emergencies. If you see an auto accident, crime in
progress or other serious emergency where lives are in
danger, call 9-1-1 or other local emergency number, as
you would want others to do for you.*
10 Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
* Wherever wireless phone service is available.
221
For more information,
please call
1-888-901-SAFE
or visit the
CTIA Web site at
www.wow-com.com™
222
✂
Check the laws and regulations on the use of
wireless telephones and their accessories in the
areas where you drive. Always obey them. The
use of these devices may be prohibited or
restricted in certain areas.
motorola.com
8988485L61-0
031203o