Keys Fitness 4500 Treadmill Owner's Manual

ENCORE 4500/6500HR

TREADMILL

OWNER’S MANUAL

KEYS

Fitness Products, LP

P.O. Box 551239

Dallas, Texas 75239

Table of Contents

Information Page #

Table of Contents 2

Specification Sheet 3

Important Safety Information

Before You Start

Warm Up Exercises

Assembly, Moving Instructions

Power Requirements

Console Functions and Descriptions

Program and Operating Instructions

Program Instructions Heart rate

Program Descriptions and Profiles

Belt Adjustments and Tension

Maintenance Instructions

Change to MPH or KM

Troubleshooting Guide

Parts and Diagrams

Parts List

Warranty Registration (Mail In Form)

6

7

4

5

8

9 & 10

11, 12, 13, &14

15 & 16

17

18

19

20

21

22 & 23

24

25

Page 2

Specification Sheet

EC4500 EC6500HR

♦

Horsepower (Continuous) 2.0hp 2.5hp

♦

Display Type 4 Window LCD 5 Window LED

♦

Electronics Push button Push button

♦

Pre-Set Programs 3 4

♦

Custom Programs 6 8

♦

User Programs 0 2

♦

Heart rate interactive No Yes

♦

Speed/Incline Toggles Switches No Yes

♦

Power Incline 0-12% 0-12%

♦

Roller Diameter 2.5” 2.5”

♦

Cushioned Deck Yes Yes

♦

Speed Range 0-10mph 0-10mph

♦

Belt Size 20 x 56” 20 x 56”

♦

Side Hand Rails Yes Yes

♦

Foot Print 32 x 71” 32 x 71”

♦

Foot Print Folded 32 x 26” 32 x 26”

♦

Warranty Motor 10 Years 10 Years

♦

Warranty Parts 2 Years 2 Years

♦

Warranty Labor 2 Year 2 Years

♦

Warranty Frame Lifetime Lifetime

PAGE 3

Important Safety Information

1)

WARNING!

Before using this treadmill or starting any exercise program, consult your physician. This is especially important for persons over the age of 35 and/or persons with pre-existing health problems. The manufacturer or distributor assumes no responsibility for personal injury or property damage sustained by or through the use of this product.

2)

WARNING!

To reduce the risk of electrical shock, burns, fire, or other possible injuries to the user, it is important to review this manual and the following precautions

before

operation.

SAFETY PRECAUTIONS AND TIPS

♦

It is the owner’s responsibility to ensure that all users of this treadmill have read the Owner’s Manual and are familiar with warnings and safety precautions.

♦

This treadmill has a user maximum capacity of 275 pounds.

♦

The treadmill should only be used on a level surface and is intended for indoor use only. The treadmill should not be placed in a garage, patio, or near water and should never be used while you are wet. KEYS recommends a treadmill mat be placed under the treadmill to protect floor or carpet and for easier cleaning.

♦

Follow safety information in regards to plugging in your treadmill. Keep the power cord away from the incline wheels and do not run the power cord underneath your treadmill. Do not operate the treadmill with a damaged or frayed power cord.

♦

Wear comfortable, good-quality walking or running shoes and appropriate clothing. Do not use the treadmill with bare feet, sandals, socks or stockings.

♦

Always straddle the belt and allow it to start moving before stepping onto the belt.

♦

Hold on to handrails when adjusting speed, incline, or other controls.

♦

Always examine your treadmill before using to ensure all parts are in working order.

♦

Allow the belt to fully stop before dismounting.

♦

Pets should never be allowed near or on the treadmill.

♦

Do not leave children unsupervised near or on the treadmill.

♦

Never operate the treadmill where oxygen is being administered, or where aerosol products are being used.

♦

Never insert any object or body parts into any opening.

♦

For safety and to prevent damage to your treadmill, no more than one person should use the treadmill at a time.

♦

Always unplug the treadmill before cleaning and/or servicing. Service to your treadmill should only be performed by an authorized service representative, unless authorized and/or instructed by the manufacturer. Failure to follow these instructions will void the treadmill warranty.

♦

Never leave the treadmill unattended while it is running.

PAGE 4

Before You Start

Thank you for purchasing a KEYS treadmill! The ENCORE 4500/6500HR treadmill was designed to meet your needs for cardiovascular exercise.

Before you start, please read the Owner’s Manual and become familiar with the operation of your new treadmill.

♦

Remember to take the time to perform the stretching exercises provided on Page 6 to avoid injury.

♦

Do not stand on the walking belt while pressing the Power button or Start/Stop button.

♦

Always adjust the speed of the treadmill in small increments as this treadmill is capable of high speeds.

♦

If you are taking medication, consult your physician to see if the medication will affect your exercise heart rate.

♦

If you have heart problems, you are not active, and/or are over the age of 35 years, do not use the pre-set treadmill programs or start an exercise program without first contacting and receiving approval from your physician.

♦

To avoid the risk of electrical shock, always keep the console dry. Do not spill liquids on the console.

KEYS recommends a sealed water bottle for beverages consumed while using the treadmill.

♦

Please review the following picture below to familiarize yourself with the listed parts. This manual covers several treadmills, so the one pictured below may not be identical to your particular model.

SAFETY LATCH

CONSOLE

ELECTRONIC DISPLAY

WALKING BELT

READING RACK

WATER BOTTLE

HOLDER

(WATER BOTTLE NOT INCLUDED )

SIDE HAND RAILS

MOTOR COVER

UPRIGHTS

REAR ROLLER

ADJUSTMENT BOLTS

WHEEL

FOOT RAILS

PAGE 5

Warm Up Exercises

EXERCISE GUIDELINES

WARNING

!

Before beginning this or any exercise program, you should consult your physician. This is especially important for individuals over the age of 35 or individuals with pre-existing health problems.

Warming up prepares the body for the exercise by increasing circulation, supplying more oxygen to the muscles and raising body temperature. Begin each workout with 5 to 10 minutes of stretching and light exercise to warm up. The photos on this page show several forms of basic stretching you may perform before your workouts. In order to achieve an adequate warm-up, perform each stretch three times.

TOE TOUCH STRETCH

Stand bending your knees slightly and slowly bend forward from your hips. Allow your back and shoulders to relax as you reach down toward your toes as far as possible. Hold for 15 counts, then relax. This will stretch your hamstrings, back of knees , and back.

HAMSTRING STRETCH

Sit with one leg extended. Bring the sole of the opposite foot toward you and rest it against the inner thigh of your extended leg. Reach toward your toes as far as possible. Hold for 15 counts, then relax.

This will stretch your hamstrings, lower back, and groin.

CALF/ACHILLES STRETCH

With one leg in front of the other, reach forward and place your hands against a wall. Keep your back leg straight and your back foot flat on the floor. Bend your front leg, lean forward and move your hips toward the wall. Hold for 15 counts, then relax. To cause further stretching of the Achilles tendons, bend your back leg as well. This will stretch your calves, Achilles tendons, and ankles.

QUADRICEPS STRETCH

With one hand against a wall for balance, reach back and grasp one foot with your other hand.

Bring your heel as close to your buttocks as possible. Hold for 15 counts, then relax. This will stretch your quadriceps and hip muscles.

INNER THIGH STRETCH

Sit with the soles of your feet together and your knees outward. Pull your feet toward your groin area as far as possible. Hold for 15 counts, then relax. This will stretch your quadriceps and hip muscles.

PAGE 6

Assembly, Moving Instructions

The EC4500 and EC6500HR is shipped in two pieces, please see assembly instructions below. After opening the box, remove any packing materials from the treadmill. Do not throw away any packing materials until the unit is working properly. Place the base on a clean, level surface. Make sure the electrical cord will easily reach an electrical outlet.

Assembly

See Figure 1

To attach End cap:

1. Place plastic end cap over exposed rear roller area.

2. Align holes in plastic end cap with pre-drilled holes in frame.

3. Loosely tighten each screw until all four screws are lined up.

4. Tighten all four screws snugly.

Moving

See Figure 2

CAUTION! TO AVOID THE RISK OF INJURY, NEVER ATTEMPT TO MOVE THE TREADMILL WHILE IT IS IN THE

UNFOLDED OPERATING POSITON. TO REDUCE THE POSSIBILITY OF INJURY WHILE LIFTING, BEND YOUR

LEGS AND KEEP YOUR BACK STRAIGHT. AS YOU RAISE THE TREADMILL, LIFT USING YOUR LEGS, NOT

YOUR BACK. IN ORDER TO RAISE OR LOWER THE TREADMILL SAFELY, YOU MUST BE ABLE TO LIFT 45

POUNDS (20KG). IT IS SUGGESTED YOU ALWAYS USE THE AID OF A SECOND PERSON WHEN MOVING THE

TREADMILL.

With the treadmill in the folded locked position (safety latch is engaged), grasp the handrails and place one foot on the base as shown in the photo below. Next, with a firm grasp on handrails, place one foot on the center of the base crossbar and carefully tilt the treadmill back until it rolls freely on the wheels. Using extreme caution, move the treadmill to the desired location. To set the treadmill down, place one foot on the center of the base crossbar and carefully lower treadmill onto base in resting position. Do not attempt to move the treadmill over an uneven or rough surface.

Figure 2

Figure 1

PAGE 7

Power Requirements

ARNG!

IMPROPER CONNECTION OF THE EQUIPMENT GROUNDING CONNECTOR CAN RESULT IN A

RISK OF AN ELECTRIC SHOCK. CHECK WITH A QUALIFIED ELECTRICIAN OR SERVICE MAN

IF YOU ARE IN DOUBT AS TO WHETHER THE PRODUCT IS PROPERLY GROUNDED. DO NOT

MODIFY THE PLUG PROVIDED WITH THE PRODUCT, IF IT WILL NOT FIT THE OUTLET, HAVE

A PROPER OUTLET INSTALLED BY A QUALIFIED ELECTRICIAN.

This treadmill can be seriously damaged by sudden voltage changes in your home’s electrical power.

Voltage spikes, surges, and noise interference can result from weather conditions or from other appliances being turned on or off. To reduce the possibility of treadmill damage, always use a surge protector (not included) with your treadmill.

Surge protectors can be purchased at most hardware stores. The manufacturer recommends a single outlet surge protector with a UL 1449 rating as a Transient Voltage Surge Suppressor (TVSS) with a UL suppressed voltage rating of 400V or less and an electrical rating of 120VAC, 15 amps.

This treadmill must be grounded to reduce the risk of electrical shock. Grounding provides a path of least resistance for electric current, should the treadmill malfunction. This treadmill comes with an electrical cord having an equipment-grounding conductor and a grounding plug. Always plug the power cord into a surge protector, and plug the surge protector into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in the drawing below.

PAGE 8

Console Functions and Descriptions

EC4500

There are four display windows on the control panel to provide feedback information.

TIME WINDOW

♦

TIME:

Indicates elapsed time after pressing start in minutes and seconds (0-99 minutes, 0-59 seconds)

♦

INTERVAL TIME:

Indicates countdown in seconds to the next interval starting at 5 seconds and counting to

0 seconds

SPEED WINDOW

♦

SPEED:

Indicates MPH (miles per hour) or KMH (kilometer per hour) in .1 increments

DISTANCE / CALORIES WINDOW

♦

DISTANCE:

Indicates Miles or Kilometers traveled in .01 increments up to 9.99 and .1 increments starting at

10.0

♦

CALORIES:

Indicates estimated calories used based on 150 lb. person at the indicated speed, incline, and time

INCLINE WINDOW

♦

INCLINE:

Indicates incline in percent of grade 0-12% in .5 increments

INCLINE WINDOW

TIME WINDOW

DISTANCE/CALORIE WINDOW

SPEED WINDOW

PAGE 9

Console Functions and Descriptions

EC6500HR

There are five display windows on the control panel to provide feedback information.

WORKOUT TIME/PACE WINDOW

♦

TIME:

Indicates elapsed time after pressing start in minutes and seconds (0-99 minutes, 0-59 seconds)

♦

INTERVAL TIME:

Indicates countdown in seconds to the next interval starting at 5 seconds and counting to

0 seconds

♦

PACE:

Indicates amount of time required to complete 1 mile at current speed.

SPEED WINDOW

♦

SPEED:

Indicates MPH (miles per hour) or KMH (kilometer per hour) in .1 increments

DISTANCE / CALORIES WINDOW

♦

DISTANCE:

Indicates Miles or Kilometers traveled in .01 increments up to 9.99 and .1 increments starting at

10.0

♦

CALORIES:

Indicates estimated calories used based on 150 lb. person at the indicated speed, incline, and time

INCLINE WINDOW

♦

INCLINE:

Indicates incline in percent of grade 0-12% in 0.5 increments

CENTER BRICKYARD WINDOW

♦

Displays quarter mile track in Manual mode. Indicates position on track by a blink. In program mode, shows

TIME WINDOW

INCLINE WINDOW

CALORIE/DISTANCE WINDOW

CENTER BRICKYARD WINDOW

SPEED WINDOW

PAGE 10

Program and Operating Instructions

QUICK START / MANUAL MODE-EC4500

♦

Plug into a surge protector outlet. Attach

RED Safety Key

to treadmill console.

♦

Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.

♦

Press POWER button.There will be an eight (8) second delay after pressing the POWER button before data can be entered. The TIME window will flash.

♦

Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts moving. Speed or incline may be adjusted by using the appropriate + (increase) or –

(decrease) buttons, or toggle switches on side hand rails.

♦

To end your workout

, press START/STOP button. Belt will gradually slow to zero.

♦

To pause your workout

, press PAUSE.

♦

To re-start after pausing

: Press the PAUSE button.

WARNING

:

THE TREADMILL BELT

WILL RESUME AT THE SPEED THE TREADMILL WAS MOVING BEFORE PAUS-

ING.

♦

Countdown Time, Preset Speed and/or Incline

: Time, Speed, and Incline may be preset prior to getting started. After pressing the POWER button, the time window will blink. Use the

SPEED + or – arrows to select your workout time, then press the ENTER PROGRAM button.

The SPEED window will now be flashing. Using the same + or – arrows, select the speed for your workout, then press ENTER PROGRAM. Now the INCLINE window will be flashing. Use the INCLINE + or – arrows to set your workout incline, then press ENTER PROGRAM. To start, press the START/STOP button.

INCLINE

START/STOP

RED SAFTEY KEY HOLDER

PAGE 11

PAUSE

POWER

ENTER

SPEED/TIME


QUICK START / MANUAL MODE-EC6500HR

♦

Plug into a surge protector outlet. Attach the

Red Safety Key

on to the treadmill console.

♦


♦

Press POWER button. There will be an eight (8) second delay after pressing the POWER button before data can be entered. The TIME window will flash.

♦

Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts moving. Speed or incline may be adjusted by using the appropriate + (increase) or –

(decrease) button.

♦

To end your workout

, press START/STOP button. Belt will gradually slow to zero.

♦

To pause your workout

, press PAUSE.

♦

To re-start after pausing

: Press the PAUSE button.

WARNING

:

THE TREADMILL BELT

WILL RESUME AT THE SPEED THE TREADMILL WAS MOVING BEFORE PAUSING.

♦

Countdown Time, Preset Speed and/or Incline

: Time, Speed, and Incline may be preset prior to getting started. After pressing the POWER button, the time window will blink. Use the SPEED/

TIME + or – arrows to select your workout time, then press the ENTER PROGRAM button. The

SPEED/TIME window will now be flashing. Using the same + or – arrows, select the speed for your workout, then press ENTER PROGRAM. Now the INCLINE window will be flashing. Use the

INCLINE + or – arrows to set your workout incline, then press ENTER PROGRAM. To start, press the START/STOP button.

START/STOP

POWER

PAUSE

ENTER PROGRAM

PAGE 12

INCLINE

SPEED/TIME


PROGRAM MODE-EC4500

♦

Plug treadmill into a surge protector outlet . Attach RED Safety Key to treadmill console.

♦


♦

Press POWER button. There will be an eight (8) second delay before data can be entered. The TIME window will flash.

♦

There are three (3) pre-set and six (6) custom pre-set programs on the EC4500. The treadmill includes

FAT BURN, CARDIO, and WARM-UP programs. To select the program press the MODE button until desired program is illuminated on console display.

♦

Each of the pre-set programs can also be customized for your particular workout.

♦

CUSTOMIZING PROGRAMS in P1 and P2 Mode:

Each pre-set program(Fat Burn, Cardio, Warmup) can be customized in the P1 or P2 mode. After making the program selection, the CAL/DIST window will read “OP.” The ”OP” refers to “original program” and is preset. The program you select will illuminate on console display. Press the MODE button once more and the CAL/DIST window will read P1. The “P1” mode is now accessed. You can now program the Time, Speed, and Incline in P1 mode, which will be saved for future workouts.

1) The TIME window will blink. Use the SPEED/TIME + or – arrows to select your workout time.

Press ENTER PROGRAM.

2) The SPEED window will then blink. Use the same + or – arrows to select the speed for your workout. Press ENTER PROGRAM.

3) The INCLINE window will then blink.Use the INCLINE + or – arrows to set your workout incline.


To start, press the START/STOP button. To access P2 mode, press the MODE button for desired program, then press the MODE button again (once for OP, twice for P1, three times for P2). Follow the above steps 1-3 to customize P2 settings.

♦

TO CHANGE A PREVIOUSLY PROGRAMMED P1 or P2:

Once you have programmed the P1 or

P2 modes, you will need to use the PAUSE button to change the program you previously entered. For instance to change to a new setting in P1-FAT BURN, press the MODE button to reach the FAT

BURN program, then once to access P1. Then press the PAUSE button to get the TIME window to flash. Follow the directions above to continue to change the program.

FAT BURN

CARDIO

WARM UP

ENTER

MODE

POWER

START/STOP

PAUSE

PAGE 13


PROGRAM MODE-EC6500HR

Plug treadmill into a surge protector outlet . Attach the

Red Safety Key


♦


♦

Press POWER button. There will be an eight (8) second delay before data can be entered. The TIME window will flash.

♦

There are four (4) pre-set and eight (8) semi-custom pre-set programs on the EC6500HR. The treadmill includes FAT BURN, CARDIO, WARM-UP, and CROSS TRAINING programs. Select the program by pressing the appropriate button.

♦

Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts moving.

♦

CUSTOMIZING PROGRAMS in P1 and P2 Mode:

Each pre-set program(Fat Burn, Cardio, Warmup, Cross Training) can be customized in the P1 or P2 mode. After making the program selection, the

Calorie window will read “OP”. The ”OP” refers to “original program” and is preset. The program name you select will display in the diode light beside the program name. Press the same program button once more and the Calorie window will read P1. The “P1” mode is now accessed. You can now program the Time, Speed, and Incline in P1 mode, which will be saved for future workouts.

1) The TIME window will blink. Use the SPEED/TIME + or – arrows to select your workout time.


2) The SPEED/TIME window will then blink. Use the same + or – arrows to select the speed for your workout. Press ENTER PROGRAM.

3) The INCLINE window will then blink. Use the INCLINE + or – arrows to set your workout incline.


To start, press the START/STOP button. To access P2 mode, press the selected program button three times (once for OP, twice for P1, three times for P2). Follow the above steps 1-3 to customize P2 settings.

♦

TO CHANGE A PREVIOUSLY PROGRAMMED P1, P2, or user program:

Once you have programmed the P1 or P2 modes, you will need to use the PAUSE button to change the program you previously entered. For instance to change to a new setting in P1-FAT BURN, press the FAT BURN button twice to access P1. Then press the PAUSE button to get the TIME window to flash. Follow the directions above to continue to change the program.

PROGRAM SELECTION DIODE LIGHTS

START/STOP

POWER

FAT BURN

CARDIO

WARM UP

CROSS TRAINING

USER PROGRAM

PAUSE

ENTER PROGRAM

PAGE 14

INCLINE

SPEED

Program Instructions Heart rate

See page 16 for pictures and diagrams

EC6500HR ONLY

HEART RATE MONITOR MODE

The treadmill may at any time be used in the Heart Rate Monitor Mode. If the signal from the chest strap is detected, heart rate BPM will be displayed in the INCLINE window. The incline will only be briefly displayed if manual or program changes are initiated. The Heart Rate program is designed to keep your heart at a desired amount of “beats per minute” by automatically adjusting the incline. For example, you have programmed in a desired heart rate of 125 BPM and your heart rate is only at 110 BPM. If you are wearing the Heart Rate Transmitter, correctly the incline will automatically increase to intensify the work load, causing your heart rate to slowly climb to 125 BPM. The treadmill will attempt to maintain your target heart rate through adjustments to the incline for the remainder of your workout. In the same respect, if your heart rate is above your programmed amount of BPM’s, the incline will automatically decrease to lower your heart rate. You may at any time during the Heart Rate Program adjust/override the speed and/or the incline by simply pressing the correct corresponding button. You may also change your

“Target Heart Rate” at any time by pressing the TARGET UP or TARGET DOWN button.

HEART RATE PROGRAM OPERATION

♦

Plug treadmill into a surge protector outlet. Attach the

Red Safety Key


♦


♦

Press POWER button. Place the Heart Rate Transmitter strap across your chest and connect ends.

(Make sure your skin is moist and the strap is snug for accurate transmission). At this time, if the display is receiving a signal from the chest strap, the incline window will begin to settle on your current heart rate.

♦

Press the HEART RATE CONTROL button to enter the electronics into the Heart Rate Program. The incline window will momentarily flash ‘125’, which is the default program target heart rate.

♦

The TIME window will blink. Use the SPEED/TIME + or – arrows to select your workout time. Press

ENTER PROGRAM.

♦

The SPEED/TIME window will then blink. Use the same + or – arrows to select the speed for your workout. Press ENTER PROGRAM.

♦

The incline window (if receiving your heart rate accurately) will show current BPM, and the small red light labeled PULSE adjacent to the incline window, will be illuminated. (If the receiver is not receiving an accurate reading, the incline window will be flashing - - - -).

♦

To adjust the pre-set target heart rate press the TARGET +/TARGET– button then press the ENTER

PROGRAM button.

♦

Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts moving.

The small light at the top of the console labeled TARGET will be illuminated if you are at your target.

If you are not, the arrow shaped lights will illuminate and reflect if you are above or below your goal. If you are not within 25 BPM of your “Target heart rate” the program will not work. DO NOT STOP TO

START OVER. Continue exercising and your heart rate will naturally increase. The program will continually monitor your heart rate and periodically adjust the incline up or down to increase or decrease the resistance thereby keeping you at your target zone. At the conclusion of the programmed time the TIME window will flash 00:00 and the CALORIES/DISTANCE window will continue to accumulate values. The treadmill will continue operation until the START/STOP button or the PAUSE button is pressed. Press the

POWER button to turn off the treadmill.

PAGE 15

Program Instructions Heart rate

WORKOUT TIME

TARGET ARROWS

TARGET UP

TARGET DOWN

CALROIES/DISTANCE

START/STOP

POWER

PAUSE

INCLINE WINDOW

HEART RATE CONTROL

ENTER PROGRAM

PAGE 16

Program Profiles

1

0

9

8

1

2

1

1

7

6

5

4

SPEED

INCLINE

1 2 3 4 5 6 7 8 9 10

The Fat Burn Program is designed to vary the treadmill elevation, while maintaining a constant walking belt speed.

8

7

6

5

12

11

10

9

4

3

2

1

SPEED

INCLINE

1 2 3 4 5 6 7 8 9 10

The Cardio Program is designed to vary the treadmill Speed, while maintaining a constant Elevation.

8

7

6

5

12

11

10

9

4

3

2

1

SPEED

INCLINE

1 2 3 4 5 6 7 8 9 10

The Warm Up Program is designed to gradually increase the treadmill Speed and Elevation in the first segment (warm up) and gradually decrease the treadmill Speed and Elevation in the last segment (cool down). This is also known as a

Plateau program.

3

2

1

9

8

7

6

5

4

12

11

10

SPEED

INCLINE

1 2 3 4 5 6 7 8 9 10

The

Cross Training Program

is designed to control the walking belt speed and elevation inversely in alternating segments.

PAGE 17

Belt Adjustment and Tension

WARNING! Do not overtighten rollers! This will cause premature roller bearing failure!

Belt adjustment and tension performs two functions: adjustment for tension and centering. Your new treadmill comes pre-adjusted from the factory for tension and centering. Please follow the procedures below if the belt shifts to the left or right or while walking:

WALKING BELT IS SHIFTING TO THE LEFT (Diagram 1)

First, turn treadmill on to run at 1 mph. Using the hex key provided, turn the left rear roller adjustment bolt ¼ turn in the clockwise direction. Next, run the treadmill at 2.5 mph. You should see the belt start to correct itself, moving back towards the center. Repeat the above procedure until the walking belt is centered. It may be necessary to set walking belt tension once you have completed this procedure if the belt feels like it is slipping while walking. Refer below to the “Walking Belt Slipping” instructions.

WALKING BELT IS SHIFTING TO THE RIGHT (Diagram 2)

First, turn the treadmill on to run at 1 mph. Using the hex key provided, turn the right rear roller adjustment bolt ¼ turn in the clockwise direction. Next, run the treadmill at 2.5 mph. You should see the belt start to correct itself, moving back towards the center.

Repeat the above procedure until the walking belt is centered. It may be necessary to set walking belt tension once you have completed this procedure if the belt feels like it is slipping while walking. Refer below to the “Walking Belt Slipping” instructions.

WALKING BELT IS SLIPPING DURING USE (Diagram 3)

First, unplug the power cord from the surge protector. Using the hex key provided, turn both left and right rear roller adjustment bolts the same distance, usually a ¼ turn in the clockwise direction. Plug the power cord back into the surge protector and run the treadmill at 2.5 mph. You should now walk on the belt to determine if the belt is still slipping. Repeat the above procedure until the walking belt is not slipping. The tension should be just tight enough not to slip.

♦

Turning the hex key counter clockwise brings the rear rollers and belt towards you. Turning the hex key clockwise pushes the rear roller and belt away form you.

PAGE 18

Maintenance Instructions

WARNING!

Before performing any maintenance to your treadmill, always unplug the power cord from the surge protector.

CLEANING

Routine cleaning of your Keys Fitness treadmill will extend the life of your treadmill. WARNING! To prevent electrical shock, be sure the power to the treadmill is OFF and the unit unplugged from the wall electrical outlet before attempting any cleaning or maintenance.

AFTER EACH WORKOUT: Wipe off the console and other treadmill surfaces with a clean, water dampened soft cloth to remove excess perspiration. USE NO CHEMICALS.

WEEKLY: Use of a treadmill mat is recommended for ease of cleaning. Dirt from your shoes contacts the belt and eventually makes it to underneath the treadmill. Vacuum underneath treadmill once a week.

DECK LUBRICATION

The walking belt has been pre-lubricated at the factory. However, it is recommended that the walking board be checked periodically for lubrication to ensure optimal treadmill performance.

Every 30 days or 30 hours of operation, lift the sides of the walking belt and feel the top surface of the walking board as far under as you can reach. If you feel signs of silicone, no further lubrication is required. If it feels dry to the touch, follow the instructions below.

KEYS recommends “Lube N Walk” for cleaning and lubricating the treadmill belt and deck. Ask your retailer or call

KEYS at 800-340-0482. You may also use silicone such as “Napa 8300” (available at most stores).

TO APPLY LUBRICANT TO THE WALKING BOARD

1) Position the walking belt so that the seam is located on top and in the center of the center of the walking board.

2) Insert the spray nozzle into the spray head of the lubricant can.

3) While lifting the side of the walking belt, position the spray nozzle between the walking belt and the board approximately 6” from the front of the treadmill. Apply the silicone spray to the walking board, moving from the front of the treadmill to the rear. Repeat this on the other side of the belt. Spray approximately 4 seconds on each side.

4) Allow the silicone to ‘set’ for one minute before using the treadmill.

WARNING: Do not overlubricate the walking board. Excess lubricant should be wiped off with a clean towel.

Page 19

Change Miles per hour to Kilometers per hour

Your treadmill will operate in British Units (miles per hour) or International Units (kilometers per hour). All treadmills are calibrated at the factory for British Units (miles per hour). To change the display to read in kilometers, follow the steps described here:

1) Turn power OFF on the console. (Do not unplug treadmill) Attach the magnet safety key to the console.

2) Activate the calibration mode switch by inserting the eraser end of a pencil into the opening in the backside of the console (see diagram below).

3) Depressing the calibration mode switch ONCE; CL11 should appear in the TIME window.

4) Pressing the SPEED +/- button will activate your choice.

5) To accept the setting, press the POWER button.

Page 20

Troubleshooting Guide

Treadmill will not start.

1) Is the RED Safety Key Attached to the Console?

2) Make sure the power cord is plugged into a surge protector, the surge protector is plugged into a properly grounded outlet, and the surge protector is turned on. (Refer to “Power

Requirements” on page 8)

3) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the switch back in.

4) Check the house electrical breaker box and the circuit breaker for the room the treadmill is located in. If it has tripped, reset or have an electrician replace the breaker in home.

5) Have an electrician check for inadequate voltage at the outlet.

Treadmill losses power during use.

1) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the switch back in.

2) Check the house electrical breaker box and the circuit breaker for the room the treadmill is located in. If it has tripped, reset or have an electrician replace the breaker in home.

3) If treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.

Treadmill walking belt slows during use.

1) Check to make sure the treadmill is securely plugged into an UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less and the surge protector is securely plugged into the outlet.

2) If treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.

Treadmill walking belt slips or is not centered on rear roller.

1) Refer to “Belt Adjustment and Tension” section on page 13.

2) Need help? Call Keys Technical Service at (888) 340-0482.

Treadmill Error Messages.

Your treadmill is equipped with a software package that enables error messages to be displayed when there is a problem.

To avoid possible damage to the treadmill and the possibility of injury, do not operate the treadmill until the problem is corrected. Call Keys Technical

Service at (888) 340-0482.

Page 21

Parts & Diagrams EC4500

1. 05-0041-Extrusion side board deluxe/left

2. 05-0041-Extrusion side board deluxe/right

3. 04-0019-Belt walk spliced 19.51 x 113.75WW

4. 24-0176-Front roller assembly

5. 09-0020-Rear roller assembly

6. 03-0014-Walking board

7. 06-0159-End cap

8. 12-0022-Actuator 400lb Maytech

9. 06-0170-Motor base pan

10. 06-0079-Small motor fan

11. 12-0033-Motor MCM 2.0HP

12. 04-0004-Poly V belt 190J8

13. 06-0169-Motor cover w/wings

14. 10-0013-Hand grips

15. & 16. 14-0353 & 24-0190 Console assembly

17. 08-0115-Motor controller

Page 22

Parts & Diagrams EC6500HR

1. 05-0041-Extrusion side board deluxe/left

2. 05-0041-Extrusion side board deluxe/right

3. 04-0019-Belt walk spliced 19.51 x 113.75WW

4. 24-0176-Front roller assembly

5. 09-0020-Rear roller assembly

6. 03-0014-Walking board

7. 06-0159-End cap

8. 12-0022-Actuator 400lb Maytech

9. 06-0170-Motor base pan

10. 06-0080-Small motor fan

11. 12-0023-Motor MCM 2.5HP

12. 04-0004-Poly V belt 190J8

13. 06-0169-Motor cover w/wings

14. 10-0020-Hand grips

15. & 16. 14-0380 & 24-0197 Console assembly

17. 08-0122-Motor controller

Page 23

EC4500/6500HR PARTS LIST

PART # DESCRIPTION

02-002A SPRING DECK LIFT

02-0004 SCREW-8x5/8 PHIL PH AB BLACK

02-0005 SCREW-8x5/8 PPH HILO BLACK TPB

02-0007 NUT 5/16-18 NYLOCKZP

02-0009 NUT-HEX 5/16 WIZ-FL-LK-ZP

02-0011 WASHER FLAT 5/16 16GA ZP USS

02-0013 WASHER LOCK 1/4"

02-0018 NUT-PUSH 3/8 HAT BLACK 375012

02-0019 BOLT-CARRIAGE 10-24x1 1/2

02-0020 SCREW-SHCS 1/4-20x2 1/2"

02-0021 WASHER 9/32 5/8 1/8THICK ZP

02-0022 NUT-NYLOCK HEX 10-24

02-0024 CARRIAGE BOLT 5/16x1 GRADE 5 ZP

02-0027 NUT-T HF 14209H-DB

02-0028 SWITCH-MAGNETIC KILL-YIHAN

02-0036 SCREW-PPH 8x5/8 GREEN HEAD

02-0038 WRENCH-ALLEN 3/16 SHAFT ARM

02-0050 NUT-NYLOCK HEX 1/4-20

02-0058 WASHER-FLAT NYLON 3/8

02-0092 SCREW PHTR#8x2/4"AB BLACK

02-0119 SCREW-HEX HD 1/4-20x3 1/4"

02-0141 PUSH NUT BLACK.112 SHAFT

1 11-0022

1 11-0023

4 12-0022

2 12-0033

13-0003

8 13-0011

8 13-0045

6 13-0046

02-0143 HEX BOLT 1/4-20x1"

02-0145 PIN COTTER 1"

02-0146 BOLT SHCS FULL TRD 1/4-20 X 1 3/4

02-0147 BOLT CRG FULL BODY 5/16-18 X 1"

8

2

2

9

13-0047

14-0028

14-0205

14-0321

02-0149 BOLT CRG 5/16-18 X 1 3/4" GRADE 5

02-0150 FOOTLATCH SRING ASSEMBLY

2

1

14-0363

14-0367

02-0151 BOLT SHOULDER SHSB 3/8 X 3/8" 5/16-18 1 14-0381

QTYPART #

4 06-0140

9 06-0170

11 06-0171

2 08-0004

4 08-0047

9 08-0077

16 10-0001

DESCRIPTION

INSERT LED FOR CONSOLE

BTM PAN FR FOLD BLK VO

PLUG 1/2" HEYCO BLACK

BREAKER-CIRCIT-15AMP

ENCODER-OPTICAL-ALEPH

CORE-ERRITE

RUBBER BUMPER-OBS

4 10-0016

4 10-0017

FOAM GRIP 13"

TAPE-FOAM-1"X75ft

2 10-0018 SPEED BULLET GROMMET

2 10-0026B FOAM BLOCKS 3x3x3 R-65

4 10-0027

4 10-0031

16 11-0013

1 11-0020

ISOLATOR BOARD 17/32" W/LONG STUD

TAPE FOAM 1/16x1" ON SHEETS

AXLE- WHEEL - 2 3/8"

PIVOT PIN FOLD 3/8" & CHAMFER

BUSHING KEYED

FLYWHEEL 1.125 10MPH FOR 2.5 ROLLERS

ACTUATOR 400LB -MAYTECH

MOTOR MCM BLK CHROME 2.5HR

HARNESS-ENCODER

CORD-POWER-90"

JUMPER WIRE FOR SPEED BULLET

HARNESS CONTROLLER 80"

WIRE JUMPER 15"

DECAL- INCLINE REMOTE

DECAL-DISCONNECT MOTOR COVER

DECAL 10YR MOTOR WARRANTY

DECAL WARNING FOR NEW FOLD

DECAL FOR EXT BOOT BLACK

DECAL MOTOR COVER EC4500C/6500C

02-0152 WRENCH-ALLEN 3/16" 4"T-HANDLE1

02-0153 SCREW #8x1/2 BLK

03-0014 WALKBOARD KORETRON 56" FOLD

04-0004 BELT- POLY V- 190J8

04-0019 WALKBELT 1PLY 19.51 X 113.75 FOLD

05-0041 EXTRUSION SIDE BRD L&RT 56"FOLD

06-0004 PLUG-BASE 1.5 X 3" -16GA

06-0012 WHEEL 3"

06-0014 BUSHING-STRAIN RELIEF #1237

06-0016 TIES-WIRE

06-0021 CLAMP WIRE 3367 7/16

06-0022 GUIDE-RESET TUBE

06-0024 CLIP-ALLEN WRENCH

06-0029 SPACER- WHEEL-3/16

06-0079 FAN- MCM MOTOR-5" W/ 1/2" SHAFT

06-0084 BAG-PLASTIC 12x12 3MIL-INST PACKET

06-0090 WHEEL- 2 3/8" (SNAP ON)

06-0149 SHEET BOTTOM FOR FOLD BLACK

06-0150 WEEBOK 5WIN FOLD&CONV BLK

06-0159 END CAP SUAL BLK

06-0165 RT EXT BOOT BLACK

06-0166 LT EXT BOOT BLACK

06-0169 COVER FOR MOTO NEW FOLD BLK VO

07-0029 ELECTRONICS LED 5 WIN

08-0101 SPEED BULLET

08-0115 CONTROLLER 08-0050 W/OUT SWITCH

08-0121 MAGNET & HOUSING

09-0020 ROLLER REAR 2.5"X24.5" CONV/FOLD

10-0004 FOOT- RUBBER

24-0190 CONSOLE ASSEMBLY EC4500C

*02-0040 RETAINER GUIDE TUBE

*06-0029 SPACER-WHEEL 3/16

*06-0080 FAN 5'X8mm BORE SCREW ON

*14-0024 DECAL-SAFETY LATCH-ALL FOLDS

1 16-0070

1 16-0071

1 16-0072

1 16-0073

1 16-0074

1 17-0063

4 17-0069

2 17-0070

1 17-0072

7 18-0005

1 19-0015

1 19-0019

1 19-0039

4 19-0156

1 19-0173

1 19-0174

4

1

1

1

1

1

1

1

1

1

1

1

2

1

1

4

1

1

19-0175

19-0176

19-0177

19-0178

19-0181

19-0189

19-0193

20-0100

21-0046

21-0050

22-0089

22-0090

23-0106

23-0108

*08-0027

*08-0122

*11-0016

*14-0351

BOX TOP 20"FOLD

BOX BOTTOM 20"FOLD

PAD SIDE LT&RT 20"FOLD

PAD END LT&RT 20" FOLD

PAD "U" BACK/FRONT 20" FOLD&CONV

RND 1.315x11GAx24.94"

RECT 1x1.5x12GAx41.75

RECT 1x3x16GAx50.75

SQ 1x1x18GAx5.19

ROD-AXLE 3/8x2"

BRKT-MOTOR COVER

GUIDE BELT GALVANIZED

BRKT REAR WHEEL CONV

BRKT REAR ROLLER 2 1/2

BRKT LINKAGE

BRKT RT FRONT ROLLER ADJUSTMENT

BRKT DECK FRAME HINGE RT

BRKT DECK FRAME HINGE LT

BRKT CHANNEL SUPPORTS

BRKT BELTGUIDE

BRKT LT FRONT ROLLER ADJUSTMENT

BRKT MAGNET

BRKT REAR ROLLER FOR 20"BELT

PROC DECK FRAME RT&LT 17-0070

REAR BRACE TUBE CLIPPED 17-0072

INSIDE PUNCH FRT BRACE

RT DECK FRM HINGE ASSEMBLY

LT DECK FRM HINGE ASSEMBLY

DECK FRAME ASSEMBLY NEW FOLD

ELEVATION ASSEMBLY NEW FOLD

SWITCH REMOTE W/HARNESS

CTRL 08-0051 NO MERCURY SWITCH

FLYWHEEL 10MPH MCM

DECAL SPEED SERIGRAPH

2

1

2

1

1

1

1

1

1

1

1

2

1

1

2

1

1

1

2

1

2

2

2

2

1

2

1

2

2

1

1

1

1

1

17-0068

17-0071

17-0077

17-0079

17-0081

19-0107

19-0118

19-0162

19-0164

19-0165

19-0167

19-0168

19-0169

19-0170

19-0171

1

1

1

1

1

1

1

1

1

1

1

1

1

9

1

2

2

8

1

1

3

2

1

1

2

1

1

1

1

QTY PART #

1 06-0144

08-0089

08-0123

09-0021

13-0018

14-0026

14-0027

DESCRIPTION

PULLEY DRIVE 2.5" 8 GROOVE

MEMBRANE LED/LCD POWER

MEMBRANE 5WIN LED PROG WEE/ALL

ROLLER FRONT 2.5x22.93: FOLD

SWITCH REED SD1951 TREMINATED PS500

DECAL WARNING CONSOLE ALL GRAY

DECAL EMERGENCY STOP RED

14-0347

14-0353

14-0363

15-0112

DECAL OPERATION WEDGE/WEEBOK CSL

OVERLAY CONSOLE EC4500C

DECAL WARNING FOR NEW FOLD

MANUAL INST HT700

17-0005 RND 1.52x16GAx17.5

17-0009 RECT 1 1/2x3x16GAx23

17-0064

17-0067

RECT 1.5x4x16GAx85.625" CUT 2PCS

RECT 1.25x2.5x16GAx28.44

RECT 1x2x12GAx28.44

RECT 1x3x16GAx25.19

RECT 1x3x16GAx28.44

RND 0.5x18GAx100(CUT 32 PCS)

ROD 5/16x20FT CUT TO 17 1/2"

SLUG-EMERGENCY STOP

PLATE CONTROLLER

PLATE CONSOLE WEEBOK

BRKT SWING ARM

BRKT ACTUATOR PIVOT

BRKT FRONT FRAME PIVOT

BRKT "U"FOR ACTUATOR

BRKT RT SPRING

BRKT MOTOR FRAME HINGE

BRKT SPRING TUBE

19-0180 BRKT ELEVATION HINGE

19-0182 BRKT LT SPRING

19-0183

19-0188

20-0095

20-0096

20-0099

20-0101

20-0106

20-0107

21-0043

21-0044

21-0053

21-0055

21-0057

22-0080

22-0083

22-0084

BRKT MOTOR SHELF

BRKT SPEED BULLET

19-0188 BRKT SPEED BULLET

19-0194 BRKT CONSOLE STIFFNER WEEBOK CONSOLE

PROC RT U/R 17-0064

PROC LT U/R 17-0064

PROC MOTOR FRAME TUBE 17-0069

PROC ELEV SUPPORT 17-0068

PROC RT BASE TUBE 17-0009

PROC LT BASE TUBE 17-0009

20-0109 PROC BASE BRACE 17-0081

20-0114 PROC H-BAR REMOTE WEEBOK 17-0005

UPRIGHT ANGLE CUT 17-0064

BASE BRACE INSIDE PUNCH

21-0045 ELEV SUPPORT CORNERS CLIPPED 17-0068

21-0049 STIFFNER NOTCHED

INSIDE CUT 17-0079

INSIDE CUT RD 1-0081

INSIDE CHANGEON ELEC FOR PACE

BASE TUBE SUB-ASSEMBLY

BASE ELEVATION SUB-ASSEMBLY

U/R SUB-ASSEMBLY NEW FOLD-WEEBOK

22-0087 RT SPRING BRKT ASSEMBLY

22-0088 LT SPRING BRKT ASSEMBLY

23-0109

23-0111

MOTOR FRAME ASSEMBLY NEW FOLD

UPRIGHT ASSEMBLY NEW FOLD-WEEBOK

24-0176

26-0089

FRONT ROLLER ASSEMBLY

INST PACKET HT700

*14-0380 OVERLAYCONSOLE EC6500C

*24-0197 CONSOLE ASSEMBLY 6500C

*07-0050 ELEC. 5WIN LED GREEN W/MEMBRANE

*15-0111 MANUAL INST DCV415/560HR

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

1

1

2

1

1

1

1

1

1

1

1

1

1

3

1

2

1

2

2

1

2

1

1

1

1

1

1

1

1

1

1

1

2

2

1

1

1

1

1

1

1

1

1

1

QTY

1

PAGE 24

Keys ENCORE 4500/6500HR Treadmill

KEYS FITNESS PRODUCTS, LP – LIMITED WARRANTY

PLEASE CONSULT YOUR PHYSICIAN BEFORE USING THIS PRODUCT.

This Limited Warranty applies in the United States and Canada to products manufactured or distributed by Keys Fitness Products, LP (“Keys”) under the

KEYS brand name. The warranty period on the EC4500/EC6500HR to the original purchaser is (lifetime) on the frame, (10) years on the motor, (2) years parts, and (2) year labor.

Keys warrants that the Product you have purchased for non-commercial, personal, family, or household use from Keys or from an authorized Keys reseller is free from defects in materials or workmanship under normal use during the warranty period. Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase. This warranty only extends to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you. It excludes expendable parts. This Limited Warranty becomes VALID ONLY if the treadmill is assembled/installed by a Keys Fitness authorized dealer/technician unless otherwise authorized by Keys Fitness in writing (if anyone other than a Keys Fitness authorized dealer/technician assembles a Keys Fitness treadmill the warranty will be void unless accompanied by written authorization by Keys Fitness).

During the warranty period Keys will at no additional charge, repair or replace (at Keys’ option) the product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty under normal non-commercial, personal, family or household use. In repairing the Product, Keys may replace defective parts, or at the option of Keys, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become the property of Keys. Keys reserves the right to change manufacturers of any part to cover any existing warranty.

To obtain warranty service, you must contact a Keys authorized service technician or Keys Fitness at our phone numbers located in this manual. Any parts determined to be defective must be returned to

Keys to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or Product. In addition, you are responsible for insuring any parts or Product shipped or returned. You assume the risk of loss during shipment. You must present Keys with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this Limited Warranty.

This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Keys; (c) by modification of the Product or normal wear and tear; (d) operation on incorrect power supplies; or

(e) as a result of service by anyone other than Keys, or an authorized Keys warranty service provider. Product on which the serial number has been defaced or removed is not eligible for warranty service. Should any

Product be submitted for warranty service be found ineligible therefore, an estimate of repair cost will furnished and the repair will be made if requested by you upon Keys’ receipt of payment or acceptable arrangements for payment.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED

WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. NEITHER KEYS NOR ANY OF ITS AFFILIATES SHALL BE

RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty gives you specific legal rights and you may also have other rights that may vary from state to state. This is the only express warranty applicable to Keys-branded products. Keys neither assumes nor authorizes anyone to assume for it any other express warranty.

PLEASE SEND IN THE ATTACHED WARRANTY CARD WITHIN TEN (10) DAYS OF PURCHASE TO REGISTER YOUR TREADMILL

WITH KEYS FITNESS PRODUCTS, LP. MADE IN THE USA.

Thank you for your business! PLEASE MAIL WARRANTY CARD TO:

KEYS FITNESS PRODUCTS, PO BOX 551239, DALLAS, TX 75355

.

KEYS FITNESS TREADMILL WARRANTY REGISTRATION

FIRST

M.I.

LAST

TELEPHONE

ADDRESS

CITY

DATE OF PURCHASE

Name of store or company where purchased:

How do you plan to use the treadmill?

Walk____ Run_____ Both_____

Who will use the treadmill?

Male____ Female_____ Both_____

How many family members? _____

AGE: 15-24____ 25-34____

35-44____ 45-54____

55-64____ 65 +_____

STATE

ZIP

APT. NO.

MODEL NO.

SERIAL NO.

Where did you learn about treadmills?

TV____ Radio____ Friend____

In Store Display____ Salesperson___

Print ad/flyer____ Internet______

Why did you purchase a treadmill?

Dr.’s Orders____ Loose Weight____

In-home convenience____

Improve Cardiovascular Fitness___

Safety from outdoors____

Other __________________________

How important are each feature:

Least Most

Unique Features

Horsepower

Warranty

Price

Look/Design

Folding Feature

Other Comments:

_______________

_______________

_______________

_______________

KEYS FITNESS respects the rights of your privacy. Our company will not sell or distribute to others the information above. This information is used to track our product quality and to contact you in the event of a product safety concern. It may be used to offer you future Keys products only through the mail. Please check here if wish not to receive any additional information on Keys products.

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