Philips HQ914/15 User manual

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HQ914,HQ912
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IEC safety regulations and can be safely cleaned under
the tap (Fig. 1).
Introduction
Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register
your product at www.philips.com/welcome.
Important
Read this user manual carefully before you use the
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This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
Caution
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This washable shaver is not suitable for shaving in the
shower.
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Do not immerse the shaver in water (Fig. 2).
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Make sure the adapter does not get wet (your adapter
may differ from the one shown in the figure) (Fig. 3).
Compliance with standards
Warning
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Be careful with hot water. Always check if the water is
not too hot, to avoid burning your hands.
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appliance and save it for future reference.
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The shaver complies with the internationally approved
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This Philips appliance complies with all standards
regarding electromagnetic fields (EMF). If handled
properly and according to the instructions in this user
manual, the appliance is safe to use based on scientific
evidence available today.
Charging
When you charge the shaver for the first time or after
a long period of disuse, let it charge continuously for 16
hours. Charging normally takes approx. 8 hours.
Use and store the appliance at a temperature between
5°C and 35°C.
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When the shaver is fully charged, it has a shaving time of up
to 30 minutes.
For optimal performance, only charge the shaver when the
battery is low.
The charging light goes on to indicate that the
appliance is charging (Fig. 4).
Note: Charge the shaver for at least 8 hours but not more
than 16 hours.
Do not leave the appliance connected to the mains for
more than 16 hours.
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3 Remove the adapter from the wall socket and pull
the appliance plug out of the shaver when the battery
Charge indications
is fully charged.
Charging
Using the appliance
When the shaver is charging, the charging light lights up
green continuously (Fig. 4).
Battery low
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HQ914: the charging light lights up orange continuously.
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HQ912: the motor stops or starts running slower.
Charging the appliance
Charge the appliance when the charging light lights up
orange (HQ914) or when the motor stops or starts
running slower (HQ912).
The shaver cannot be used directly from the mains.
1 Remove the protection cap.
2 Press the on/off button to switch on the
shaver (Fig. 6).
3 Move the shaving heads over your skin. Make both
straight and circular movements (Fig. 7).
Note: Shaving on a dry face gives the best results.
Note:Your skin may need 2 or 3 weeks to get accustomed to
the Philips shaving system.
1 Put the appliance plug in the shaver (Fig. 5).
2 Put the adapter in the wall socket.
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4 When you have finished shaving, press the on/off
button again to switch off the appliance.
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5 Clean the shaver after every use (see chapter
‘Cleaning’).
After every use: shaving unit and hair chamber
1 Switch off the shaver, remove the adapter from the
6 Put the protection cap on the shaver to prevent
damage to the shaving heads (Fig. 8).
Note: Make sure that the lug of the protection cap covers the
release button.
wall socket and pull the appliance plug out of the
shaver.
2 Rinse the outside of the shaving unit under a hot tap
for some time (Fig. 9).
3 Press the release button (1) and pull the shaving
Cleaning
Never use scouring pads, abrasive cleaning agents or
aggressive liquids such as petrol or acetone to clean the
appliance.
unit in a straight upward movement off the shaver
(2).  (Fig. 10)
4 Rinse the inside of the shaving unit under a hot tap
Be careful with hot water. Always check if the water is not
too hot, to avoid burning your hands.
Regular cleaning guarantees better shaving performance.
The easiest and most hygienic way to clean the appliance
is to rinse the shaving unit and the hair chamber with hot
water every time you have used the appliance.
for some time (Fig. 11).
5 Rinse the hair chamber under a hot tap for some
time (Fig. 12).
6 Put the shaving unit back onto the shaver (Fig. 13).
Every two months: shaving heads
Note: Do not use cleaning agents or alcohol to clean the
shaving heads. Only use HQ110 Shaving Head Cleaning
Spray.
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1 Switch off the shaver, remove the adapter from the
9 Put the retaining frame back into the shaving unit and
wall socket and pull the appliance plug out of the
shaver.
turn the orange wheel clockwise.
10Put the shaving unit back onto the shaver.
2 Press the release button and pull the shaving unit off
Storage
the shaver (Fig. 10).
3 Turn the orange wheel anticlockwise (1) and remove
the retaining frame (2) (Fig. 14).
4 Remove the shaving heads from the shaving unit one
by one (Fig. 15).
Note: Do not clean more than one cutter and guard at a time,
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Put the protection cap on the shaver after use to
prevent damage to the shaving heads (Fig. 8).
Note: Make sure that the lug of the protection cap covers the
release button.
Replacement
since they are all matching sets. If you accidentally mix up the
Replace the shaving heads every two years for optimal
cutters and guards, it may take several weeks before optimal
shaving results.
shaving performance is restored.
Replace damaged or worn shaving heads with Philips HQ55
5 Remove the guard from the cutter (Fig. 16).
6 Clean the cutter with the short-bristled side of
the brush. Brush carefully in the direction of the
shaving heads.
For instructions on how to remove the shaving heads,
see section ‘Every two months: shaving heads’ in chapter
‘Cleaning’.
arrows (Fig. 17).
7 Clean the guard with the brush (Fig. 18).
8 Put the shaving heads back into the shaving unit.
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4 Remove the battery compartment (1) and remove
Environment
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Do not throw away the appliance with the normal
household waste at the end of its life, but hand it in at
an official collection point for recycling. By doing this,
you help to preserve the environment (Fig. 19).
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The built-in rechargeable battery contains substances
that may pollute the environment. Remove the battery
before you discard and hand in the appliance at an
official collection point. Dispose of the battery at an
official collection point for batteries. If you have trouble
removing the battery, you can also take the appliance
to a Philips service centre. The staff of this centre will
remove the battery for you and will dispose of it in an
environmentally safe way (Fig. 20).
Removing the rechargeable battery
Only remove the rechargeable battery when it is
completely empty.
1 Make sure the appliance is disconnected from the
mains.
2 Let the shaver run until it stops.
3 Undo the screw at the bottom of the shaver (Fig. 21).
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the battery (2) (Fig. 22).
Do not connect the shaver to the mains again after you
have removed the battery.
Guarantee & service
If you need service or information or if you have a problem,
please visit the Philips website at www.philips.com or
contact the Philips Consumer Care Centre in your country
(you find its phone number in the worldwide guarantee
leaflet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered by
the terms of the international guarantee because they are
subject to wear.
Troubleshooting
This chapter summarises the most common problems you
could encounter with the appliance. If you are unable to
solve the problem with the information below, contact the
Consumer Care Centre in your country.
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Problem
Possible cause Solution
Clean the shaving heads
The shaver
The battery is
Recharge the shaver (see
thoroughly before you
does not
empty.
chapter ‘Charging’).
continue shaving (see
go on
chapter ‘Cleaning’).
when I
Problem
Possible cause Solution
The shaver
The shaving
does not
heads are
shave as
dirty.
well as it
press the
used to.
on/off
Long
Clean the cutters and
hairs obstruct
guards properly with
the shaving
the brush supplied (see
My skin is
Your skin
Skin irritation during the
heads.
chapter ‘Cleaning’).
irritated
needs time
first 2-3 weeks of use is
after
to get used
normal. After this period,
shaving.
to the Philips
the skin irritation usually
shaving
disappears.
The shaving
Replace the shaving
heads are
heads (see chapter
damaged or
‘Replacement’).
button.
system.
worn.
The battery
Recharge the shaver (see
is low.
chapter ‘Charging’).
The
The battery
Recharge the shaver (see
charging
is low.
chapter ‘Charging’).
light turns
orange
(HQ914
only).
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Problem
Possible cause Solution
The
This is normal.
No action required.
appliance
becomes
warm
during
charging.
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