Tally Genicom T9220 Printer User guide

T9220
User Guide
Laser Printer
This manual is provided for information purposes only. All information included herein
is subject to change without notice. Tally is not responsible for any changes, direct or
indirect, arising from or related to use of this manual.
© 2003 Tally Computerdrucker GmbH. All rights reserved.
• T9220 and Tally logo are trademarks of Tally Computerdrucker GmbH.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Apple, AppleTalk, TrueType, LaserWriter and Macintosh are trademarks of Apple
Computer, Inc.
• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT and
Windows XP are registered trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• All other brand or product names are trademarks of their respective companies or
organisations.
i
CONTENTS
Chapter 1:
INTRODUCTION
Special Features .................................................. 1.2
Printer Components ............................................. 1.5
Front View ..................................................... 1.5
Rear View ...................................................... 1.6
Chapter 2:
SETTING UP YOUR PRINTER
Unpacking .......................................................... 2.2
Selecting a Location ........................................ 2.3
Installing the Toner Cartridge ................................ 2.4
Loading Paper ..................................................... 2.6
Changing the Paper Size in the Tray .................. 2.8
Connecting a Printer Cable ................................... 2.10
For Local Printing ........................................... 2.10
For Network Printing ...................................... 2.12
Turning the Printer On ......................................... 2.13
Printing a Demo Page .......................................... 2.14
Changing the Display Language ............................ 2.14
Installing Printer Software ...................................
Printer Driver Features ...................................
Installing Printer Software in Windows ..............
Installing the USB Driver in Windows 98/Me ......
Chapter 3:
USING
THE
2.15
2.16
2.17
2.20
CONTROL PANEL
Understanding the Control Panel ............................ 3.2
Display .......................................................... 3.2
Buttons ......................................................... 3.3
Using Control Panel Menus ....................................
Accessing Control Panel Menus .........................
Overview of Control Panel Menus ......................
Information Menu ...........................................
ii
3.5
3.5
3.6
3.7
Paper Menu .................................................... 3.7
Layout Menu ................................................. 3.10
Graphics Menu .............................................. 3.12
Printer Menu ................................................. 3.13
Setup Menu .................................................. 3.13
PCL Menu ..................................................... 3.16
PostScript Menu ............................................ 3.17
EPSON Menu ................................................. 3.18
Network Menu ............................................... 3.19
Chapter 4:
USING PRINT MATERIALS
Choosing Paper and Other Materials ....................... 4.2
Sizes and Capacities ........................................ 4.3
Guidelines for Paper and Special Materials .......... 4.4
Selecting the Output Location ................................ 4.5
Printing to the Top Output Tray (Face down) ...... 4.5
Printing to the Rear Output Tray (Face up) ......... 4.6
Loading Paper ..................................................... 4.7
Using the Tray1 or the Optional Tray2 ............... 4.8
Using the Multi-Purpose Tray ............................ 4.8
Using the Manual Feed Mode ........................... 4.12
Printing on Envelopes .......................................... 4.14
Printing on Labels ............................................... 4.17
Printing on Transparencies ................................... 4.19
Printing on Preprinted Paper ................................. 4.21
Printing on Card Stock or Custom-sized Materials .... 4.22
Chapter 5:
PRINTING TASKS
Printing a Document ............................................
Cancelling a Print Job ......................................
Using a Favorite Setting ..................................
Using Help .....................................................
5.2
5.5
5.6
5.6
Setting Paper Properties ....................................... 5.7
Using the Toner Save Mode .................................. 5.9
Printing on Both Sides of Paper ............................. 5.11
Printing Multiple Pages
on One Sheet of Paper (N-Up Printing) .................. 5.13
Printing the Reduced or Enlarged Document ........... 5.14
Fitting Your Document to a Selected Paper Size ...... 5.15
Printing Posters .................................................. 5.16
Printing Booklets ................................................ 5.17
iii
Using Watermarks ..............................................
Using an Existing Watermark ...........................
Creating a Watermark ....................................
Editing a Watermark ......................................
Deleting a Watermark ....................................
5.18
5.18
5.19
5.20
5.20
Using Overlays ...................................................
What is an Overlay? .......................................
Creating a New Page Overlay ..........................
Using a Page Overlay .....................................
Deleting a Page Overlay .................................
5.21
5.21
5.21
5.23
5.24
Setting Graphic Properties ................................... 5.25
Using Output Options .......................................... 5.28
Chapter 6:
MAINTAINING YOUR
PRINTER
Printing a Configuration Page ................................ 6.2
Maintaining the Toner Cartridge .............................
Checking the Toner Remains ............................
Redistributing Toner ........................................
Replacing the Toner Cartridge ..........................
6.3
6.4
6.4
6.6
Cleaning the Printer ............................................. 6.7
Cleaning the Outside ....................................... 6.7
Cleaning the Inside ......................................... 6.7
Consumables and Replacement Parts .................... 6.10
Chapter 7:
SOLVING PROBLEMS
Troubleshooting Checklist ..................................... 7.2
Solving General Printing Problems .......................... 7.3
Clearing Paper Jams ............................................. 7.7
In the Paper Feed Area .................................... 7.7
Around the Toner Cartridge ............................. 7.10
In the Paper Exit Area .................................... 7.12
In the Duplex Area ......................................... 7.13
Tips for Avoiding Paper Jams ........................... 7.14
Solving Print Quality Problems .............................. 7.15
Understanding Display Messages .......................... 7.20
Common Windows Problems ................................ 7.22
Common Macintosh Problems ............................... 7.23
Problems in the Chooser ................................. 7.23
Printing Errors ............................................... 7.23
Troubleshooting PS Errors .................................... 7.24
Common Linux Problems ..................................... 7.25
Common DOS Problem ........................................ 7.27
iv
Appendix A:
USING YOUR PRINTER
MACINTOSH
WITH A
Installing Software for Macintosh ........................... A.2
Creating a Desktop Printer .................................... A.4
Creating a Desktop Printer for the GDI Driver ..... A.4
Creating a Desktop Printer for the PS Driver ....... A.4
Printing a Document ............................................ A.6
Using Advanced Printing Features .......................... A.8
Appendix B:
USING WINDOWS POSTSCRIPT DRIVER
Installing PPD Files .............................................. B.2
Reinstalling the PS Driver (Windows 2000/XP) .... B.4
Uninstalling the PS Driver ................................ B.5
Using PS Printer Driver Features ............................ B.6
Accessing Printer Properties ............................. B.6
Appendix C:
USING YOUR PRINTER
IN
LINUX
Installing the Printer Driver ...................................
System Requirements .....................................
Installing the Printer Driver ..............................
Changing the Printer Connection Method ............
Uninstalling the Printer Driver ...........................
C.2
C.2
C.2
C.6
C.7
Using the Configuration Tool ................................. C.8
Changing LLPR Properties ................................... C.10
Appendix D:
PRINTING FROM DOS APPLICATIONS
About the Remote Control Panel ............................ D.2
Installing the Remote Control Panel ........................ D.2
Uninstalling the Remote Control Panel ............... D.3
Selecting Print Settings ........................................ D.4
Starting the Remote Control Panel .................... D.4
Using the Remote Control Panel Tabs ................ D.5
v
Appendix E:
USING YOUR PRINTER
ON A
NETWORK
About Sharing the Printer on a Network .................. E.2
Setting Up a Locally Shared Printer ........................ E.3
In Windows 9x/Me .......................................... E.3
In Windows NT 4.0/2000/XP ............................ E.4
Setting Up a Network-Connected Printer ................. E.5
Configuring Network Parameters on the
Control Panel ................................................. E.6
Appendix F:
INSTALLING PRINTER OPTIONS
Precautions When Installing Printer Options ............ F.2
Installing Memory, Barcode and PostScript DIMMs ... F.3
Removing the Memory or PS/Barcode DIMM ....... F.6
Installing a Network or Serial Interface Card ........... F.6
Installing an Optional Paper Tray .......................... F.10
Appendix G:
SPECIFICATIONS
Printer Specifications ............................................ G.2
Paper Specifications ............................................. G.3
Overview ....................................................... G.3
Supported Sizes of Paper ................................. G.4
Guidelines for Using Paper ............................... G.5
Paper Specifications ........................................ G.6
Paper Output Capacity ..................................... G.6
Printer and Paper Storage Environment ............. G.7
Envelopes ...................................................... G.8
Labels ......................................................... G.10
Transparencies ............................................. G.10
vi
Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a
Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service
condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons:
vii
Ozone Safety
During normal operation, this machine produces ozone. The
ozone produced does not present a hazard to the operator.
However, it is advisable that the machine be operated in a well
ventilated area.
If you need additional information about ozone, please contact to
Tally direct.
Power Saver
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period
of time, power consumption is automatically lowered.
The energy star emblem does not represent EPA endorsement
of any product or service.
Recycling
Please recycle or dispose of the packaging material for this
product in an environmentally responsible manner.
Radio Frequency Emissions
FCC regulations
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reposition the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the equipment.
viii
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer
system. This section is only applicable if these devices are present. Refer to the
system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United
States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not include
extremities). This device should be used more than 20 cm (8 inches) from the body
when wireless devices are on. The power output of the wireless device (or devices),
which may be embedded in your printer, is well below the RF exposure limits as set
by the FCC.
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
Operation of this device is subject to the following two conditions:(1) This device may
not cause harmful interference, and(2) this device must accept any interference
received, including interference that may cause undesired operation of the device.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to use
it. Contact manufacturer for service.
FCC Statement for Wireless LAN use:
“While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1mW/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must
maintain a minimum distance of 20cm from the antenna at all times.
This device can not be colocated with another transmitter and
transmitting antenna.”
ix
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises Tally Electronics
Co., Ltd. Declaration of Conformity with the following applicable 93/
68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the
laws of the member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the
laws of the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced standards can be
obtained from your Tally representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications
Terminal Equipment Directive (FAX)
This Tally product has been self-certified by Tally for pan-European single terminal
connection to the analogue public switched telephone network (PSTN) in accordance
with Directive 1999/5/EC. The product has been designed to work with the national
PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Tally Computerdrucker GmbH in the first instance.
The product has been tested against TBR21 and/or TBR 38. To assist in the use and
application of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document (EG
201 121) which contains notes and additional requirements to ensure network
compatibility of TBR21 terminals. The product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this document.
European Radio Approval Information
(for products fitted with EU-approved radio devices)
This Product is a printer; low power, Radio LAN type devices (radio frequency (RF)
wireless communication devices), operating in the 2.4 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label to
verify the presence of wireless devices.
x
Wireless devices that may be in your system are only qualified for use in the
European Union or associated areas if a CE mark with
a Notified Body
Registration Number and the Alert Symbol is on the system label.
The power output of the wireless device or devices that may be embedded in you
printer is well below the RF exposure limits as set by the European Commission
through the R&TTE directive.
European States qualified under wireless approvals:
EU
Austria, Belgium, Denmark, Finland, France (with frequency
restrictions), Germany, Greece, Ireland, Italy, Luxembourg,
The Netherlands, Portugal, Spain, Sweden and the United
Accept EU
Iceland, Liechtenstein, Norway and Switzerland
European States with restrictions on use:
EU
In France, the frequency range is restricted to 2446.5-2483.5 MHz
for devices above 10 mW transmitting power such as wireless
Accept EU
No limitations at this time.
Regulatory Compliance Statements
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer
system. The following section is a general overview of considerations while operating
a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the
specific country sections (or country group sections). The wireless devices in your
system are only qualified for use in the countries identified by the Radio Approval
Marks on the system rating label. If the country you will be using the wireless device
in, is not listed, please contact your local Radio Approval agency for requirements.
Wireless devices are closely regulated and use may not be allowed.
The power output of the wireless device or devices that may be embedded in your
printer is well below the RF exposure limits as known at this time. Because the
wireless devices (which may be embedded into your printer) emit less energy than is
allowed in radio frequency safety standards and recommendations, manufacturer
believes these devices are safe for use. Regardless of the power levels, care should
be taken to minimize human contact during normal operation.
xi
As a general guideline, a separation of 20 cm (8 inches) between the wireless device
and the body, for use of a wireless device near the body (this does not include
extremities) is typical. This device should be used more than 20 cm (8 inches) from
the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
Some circumstances require restrictions n wireless devices. Examples of common
restrictions are listed below:
Radio frequency wireless communication can interfere with equipment
on commercial aircraft. Current aviation regulations require wireless
devices to be turned off while traveling in an airplane. 802.11B (also
known as wireless Ethernet) and Bluetooth communication devices are
examples of devices that provide wireless communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and Oxygen
or flammable gas laden atmospheres are limited examples where use of
wireless devices may be restricted or eliminated. When in environments
where you are uncertain of the sanction to use wireless devices, ask the
applicable authority for authorization prior to use or turning on the
wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on the use of a
wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to use
it. Please contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
WARNING
• Do not disassemble the printer. Doing so may give you an electric shock.
• If you continuously print many pages, the surface of the output tray may become
hot. Be careful not to touch the surface, especially for children.
xii
1
INTRODUCTION
Congratulations on the purchase of your printer!
This chapter includes:
• Special Features
• Printer Components
Special Features
Your new printer is equipped with special features that improve
the print quality, giving you a competitive edge. You can:
Print with excellent quality and high speed
• You can print at 1200 dots per inch (dpi). See page 5.25.
• Your printer prints 21 pages-per-minute (Letter size), 20
pages-per-minute (A4 size).
Handle paper flexibly
• A 100-sheet Multi-Purpose Tray supports letterheads,
envelopes, labels, transparencies, custom-sized materials,
postcards, and heavy paper.
• Standard 500-sheet input tray (Tray1) and optional 500sheet input tray (Tray2) supports many standard sizes of
paper.
• Two output tray; select either the top output (face-down)
or the rear output tray (face-up) for the most convenient
access.
• Straight-through paper path capability from the
Multi-Purpose Tray to the rear output tray.
Create professional documents
8
9
• You can customise your documents using Watermarks, such
as “Confidential.” See page 5.18.
• Print Booklets. This feature enables you to easily print the
pages required to create books. Once printed, all you have to
do is to fold and staple the pages.
• Print Posters. The text and pictures of each page of your
document are magnified and printed across the selected
sheet of paper. After the document has printed, trim off the
white edges of each sheet. Tape the sheets together to form a
poster.
Save your time and money
• This printer allows you to use Toner Save mode to save
toner. See page 5.9.
1.2
INTRODUCTION
• You can print on both sides of the paper to save paper
(double-sided printing). See page 5.11.
• You can print multiple pages on one single sheet of paper to
save paper (N-Up printing). See page 5.13.
• Preprinted forms and letterheads can be printed on plain
paper. See “Using Overlays” on page 5.21.
• This printer automatically conserves electricity by
substantially reducing power consumption when not printing.
• This printer meets Energy Star guidelines for energy
efficiency.
Expand the printer capacity
• This printer has 16 MB of memory which can be expanded to
80 MB.
• An optional PostScript 3 Emulation* (PS) DIMM adds PS
printing.
• An optional Serial interface card allows you to use the serial
connection.
• Network interface enables network printing. You can add
the optional network interface card to printer.
• Optional PostScript module with integrated Barcode function
• Optional Barcode module
* POSTSCRIPT 3 EMULATION
IPS-PRINT_Printer language Emulation© Copyright
1995-2003, Oak Technology, Inc., All rights reserved
* 136 PS3 fonts
Contains UFST and MicroType from Agfa Monotype
Corporation.
INTRODUCTION
1.3
1
Print in various environments
• You can print in Windows 95/98/Me/NT 4.0/2000/XP.
• Your printer is compatible with Linux and Macintosh.
• Your printer comes with both the Parallel and USB
interfaces.
1.4
INTRODUCTION
Printer Components
1
Front View
Top output tray
(Face down)
Output Support
Control Panel
(see page 3.2)
Top Cover
Toner cartridge
Multi-Purpose Tray
Tray1
(500-sheet paper feeder)
Optional Tray2
(500-sheet paper
feeder:Option)
Paper level indicator
Control board cover
(needed to access the
control board to install
printer options)
INTRODUCTION
1.5
Rear View
Power switch
Wireless network
antenna port
(Option)
Network port
(Option)
USB port
Rear output tray
(Face up)
Parallel port
Optional Tray2
cable connector
1.6
INTRODUCTION
Power
receptacle
2
SETTING UP YOUR PRINTER
This chapter provides step by step information on setting up
your printer.
This chapter includes:
• Unpacking
• Installing the Toner Cartridge
• Loading Paper
• Connecting a Printer Cable
• Turning the Printer On
• Printing a Demo Page
• Changing the Display Language
• Installing Printer Software
Unpacking
1 Remove the Printer and all accessories from the packing
carton. Make sure that the printer has been packed with the
following items:
Toner Cartridge
Power Cord
CD-ROM
Setup Guide
NOTES:
• If any items are missing or damaged, notify your dealer
immediately.
• Components may differ from one country to another.
• The CD-ROM contains the printer driver, the User’s Guide and the
Adobe Acrobat Reader programme.
2 Carefully remove all of the packing tapes from the printer.
2.2
SETTING UP YOUR PRINTER
3 Pull the paper tray out of the printer. Remove the packing
tapes from the tray.
2
Selecting a Location
Select a level, stable place with adequate space for air
circulation. Allow extra space for opening covers and trays.
The area should be well-ventilated and away from direct
sunlight or sources of heat, cold, and humidity. Do not set the
printer close to the edge of your desk or table.
Clearance Space
Front: 482.6 mm
(enough space so that
trays can be removed)
Back: 320 mm (enough
space to allow opening
of the rear cover)
Right: 100 mm
Left: 100 mm (enough
space for ventilation)
SETTING UP YOUR PRINTER
2.3
Installing the Toner Cartridge
1 Open the top cover. Pull up on the handle to open the cover.
2 Remove the toner cartridge from its bag.
Don’t use a knife or other sharp objects as they might
scratch the drum of the cartridge.
3 Locate the sealing tape at the end of the toner cartridge.
Carefully pull the tape completely out of the cartridge and
discard it.
NOTE:
• The sealing tape should be longer than 550 mm when correctly
removed.
• Holding the toner cartridge, pull the sealing tape straight to
remove it from the cartridge. Be careful not to cut the tape. If
this happens, you cannot use the toner cartridge
2.4
SETTING UP YOUR PRINTER
4 Gently shake the cartridge from side to side to distribute
the toner evenly inside the cartridge.
2
CAUTIONS:
• To prevent damage, do not expose the toner cartridge to light for
more than a few minutes. Cover it with a piece of paper, if left
exposed for more than a few minutes.
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
5 Locate the cartridge slots inside the printer, one on each
side.
6 Grasp the handle and insert the cartridge in the printer until
it snaps into place.
SETTING UP YOUR PRINTER
2.5
7 Close the top cover. Make sure that the cover is securely
closed.
NOTE: When printing text at 5% coverage, you can expect a toner
cartridge life of approximately 8,000 pages (4,000 pages for the
toner cartridge that is shipped with the printer).
Loading Paper
You can load approximately 500 sheets (A4 letter) of paper in
the tray.
1 Pull the tray out of the printer.
2.6
SETTING UP YOUR PRINTER
2 Prepare a stack of paper for loading by flexing or fanning
them back and forth. Straighten the edges on a level
surface.
2
3 Load paper with the print side facing down.
You can load previously printed paper. The printed side
should be facing up with an uncurled edge at the top side.
If you experience problems with paper feed, turn the paper
around.
Make sure that all four corners are flat in the tray.
SETTING UP YOUR PRINTER
2.7
4 Pay attention to the paper limit mark on the left inside wall
of the tray. Paper overloading may cause paper jams.
NOTE: If you want to change the paper size in the tray, refer to
“Changing the Paper Size in the Tray” below.
5 Slide the tray back into the printer.
Changing the Paper Size in the Tray
If you load long paper in the tray, you should adjust the paper
guides to the paper length.
1 Push the back plate of the tray outwards completely so that
it can extend the length of the tray.
2.8
SETTING UP YOUR PRINTER
2 Squeeze the tab on the paper length guide and adjust it, so
that it fits to the desired paper size marked at the bottom of
the tray.
2
3 Squeeze the paper width guide and adjust it to the desired
paper size marked at the bottom of the tray.
NOTES:
• Do not push the width guide far enough to cause the material to
warp.
• If you do not adjust the width guide, it may cause paper jams.
SETTING UP YOUR PRINTER
2.9
Connecting a Printer Cable
For Local Printing
To print from your computer in a local environment, you need to
connect your printer to the computer with either a parallel
interface cable or a Universal Serial Bus (USB) cable.
If you are a Macintosh user, you can use only the USB cable.
Using a Parallel Cable
NOTE: To connect the printer to the parallel port of the computer
requires a certified parallel cable. You will need to buy a IEEE1284
compliant cable.
1 Make sure that both the printer and the computer are
turned off.
2 Plug the parallel printer cable into the connector on the
back of the printer.
Push the metal clips down to fit inside the notches on the
cable plug.
To the parallel
port on your
computer
3 Connect the other end of the cable to the parallel interface
port on your computer, and tighten the screws.
See your computer User’s Guide, if you need help.
2.10 SETTING UP YOUR PRINTER
Using a USB Cable
NOTE: Connecting the printer to the USB port of the computer
requires a certified USB cable. You will need to buy a USB 2.0
compliant cable that is within 3 m in length.
1 Make sure that both the printer and the computer are
turned off.
2 Plug the USB printer cable into the connector on the back of
the printer.
To the USB port
on your computer
3 Connect the other end of the cable to the USB port on your
computer.
See your computer User’s Guide, if you need help.
NOTES:
• For printing using the USB interface, you must be running
Windows 98/Me/2000/XP or Macintosh with the OS 8.6 and the
G3 processor or higher.
• If you want to print using the USB interface in Windows 98/Me,
you must install the USB driver to add the USB port. See
page 2.20.
SETTING UP YOUR PRINTER 2.11
2
For Network Printing
If you have installed the optional network card, you can use your
printer over the network by using an Ethernet cable(UTP cable
with RJ.45 connector) or wireless LAN interface, depending on
the type of the network card. For details about installing the
card, see page F.6.
Using an Ethernet Cable
1 Make sure that both the printer and the computer are
turned off.
2 Plug one end of the Ethernet cable into the Ethernet
network port on the Printer.
To the network LAN connection
3 Plug the other end of the cable into a network LAN
connection.
See your computer User’s Guide, if you need help.
Using a Network Antenna
1 Screw the wireless network antenna counterclockwise into
the port.
2.12 SETTING UP YOUR PRINTER
2 Set the antenna upright.
2
NOTE: After connecting the printer, you need to configure the
network parameters on the control panel. See page E.6. You can
use the software supplied with the card. Refer to the software
User’s Guide.
Turning the Printer On
1 Plug the power cord into the power receptacle on the back
of the printer.
2 Plug the other end into a properly grounded AC outlet and
turn on the printer using the power switch.
To the AC outlet
CAUTIONS:
• The fusing area at the rear portion of the inside of your printer is
hot when powered. Be careful not to be burned when accessing
this area.
• Do not disassemble the printer when it is powered. Doing so may
give you an electric shock.
SETTING UP YOUR PRINTER 2.13
Printing a Demo Page
Print a demo page to make sure that the printer is operating
correctly.
1 Press the Menu button (
) on the control panel until you
see “Information” on the bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
) until you see “Demo
Page” on the bottom line.
4 Press the Enter button (
).
A demo page showing the printer’s features and capabilities
prints out.
Changing the Display Language
To change the language that is displayed on the control panel,
take the following steps:
1 Press the Menu button (
) on the control panel until you
see “Setup” on the bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
Language” on the bottom line.
) until you see “LCD
4 Press the Enter button (
) to confirm the menu item.
5 Press the scroll button (
or
) to display the language
you want to use.
6 Press the Enter button (
2.14 SETTING UP YOUR PRINTER
) to save the selection.
Installing Printer Software
The supplied CD-ROM contains Windows Printing software,
Macintosh Printing software, Linux Printing software, Win RCP,
on-line User’s Guide, and Acrobat Reader to view the User’s
Guide.
If you are printing from a Windows
Using the supplied CD-ROM, you can install:
• GDI printer driver for Windows. Use this driver to take full
advantage of your printer’s features. Go to page 2.17 for
information about installing the Tally printer driver.
• PostScript Printer Description (PPD) file for Windows to
allow installation of the PostScript driver. Go to Appendix B,
“Using Windows PostScript Driver" for information about
installing the PostScript driver.
• Remote Control Panel for Dos applications. Go to Appendix
D, “Printing From DOS Applications" for information about
installing the DOS print software and printing from DOS
applications.
• USB driver for adding the USB port to Windows 98/Me. You
must first install the USB driver for the USB connection in
Windows 98/Me. See “Installing the USB Driver in Windows
98/Me” on page 2.20. In Windows 2000/XP, the USB port is
provided so that you don’t have to install the USB driver. Just
install the printer driver.
If you are printing from a Macintosh
Go to Appendix A, “Using Your Printer with a Macintosh" for
information about installing the print software and printing from
a Macintosh.
If you are printing in Linux
Go to Appendix C, “Using Your Printer in Linux" for information
about installing the Linux driver.
SETTING UP YOUR PRINTER 2.15
2
Printer Driver Features
The Tally T9220 printer drivers will support the following
standard features:
• Paper source selection
• Paper size, orientation and media type
• Number of copies
Table below lists a general overview of features supported by the
your printer drivers.
GDI
Driver Feature
PostScript
Win
2000/XP
Win 9x
Win
NT4.0
Mac
Win
2000/XP
Win 9x
Win
NT4.0
Mac
Toner Save
Y
Y
Y
N
Y
Y
Y
N
Print quality
option
Y
Y
Y
Y
Y
Y
Y
Y
Double-sided
printing
Y
Y
Y
N
Y
Y
Y
Y
Booklet printing
Y
Y
Y
N
Y
N
N
N
Poster printing
Y
Y
Y
N
N
N
N
N
Multiple pages
per sheet (N-up)
Y
Y
Y
Y
Y
Y
N
Y
Scale printing
Y
Y
Y
Y
Y
Y
Y
Y
Fit to page
printing
Y
Y
Y
N
Y
Y
Y
Y
Different source
for first page
Y
Y
Y
N
N
N
N
Y
Watermark
Y
Y
Y
Y
N
N
N
N
Overlay
Y
Y
Y
N
N
N
N
N
TrueType fonts
option
Y
Y
Y
N
Y
Y
Y
N
2.16 SETTING UP YOUR PRINTER
Installing Printer Software in Windows
System Requirements
Verify the following:
Item
Operating system
RAM
Free disk space
Requirements
Windows 95/98/Me/NT 4.0/2000/XP
95/98/Me
32 MB
NT 4.0/2000
64 MB
XP
128 MB
95/98/Me
200 MB
NT 4.0/2000
200 MB
XP
200 MB
At least Internet Explorer 5.0
All applications should be closed on your PC before beginning
installation.
Installing printer software
1 Place the CD-ROM in the CD-ROM drive. Installation will
start automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, type x:\cdsetup.exe in
the Open box (where x is the drive letter for the CD-ROM
drive) and click OK.
NOTE: If the New Hardware Found window appears during the
installation procedure, click the
the window, or click Cancel.
icon in the upper right corner of
2 When the language selection window appears, select the
appropriate language.
If you can’t find the desired language from the window, use
the scroll button on the bottom right of the screen to
display more languages.
SETTING UP YOUR PRINTER 2.17
2
3 Click Install the Tally Software on your PC.
4 Click Next.
5 When the installation is completed, click Finish.
2.18 SETTING UP YOUR PRINTER
Reinstalling Printer Software
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Tally T9220 Driver
Maintenance.
3 The Tally T9920 Driver Maintenance window appears. Click
Repair and then click Next.
4 When reinstallation is done, click Finish.
Removing Printer Software
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Tally T9220 Driver
Maintenance.
3 The Tally T9220 Driver Maintenance window appears. Check
Remove and then click Next.
4 When you are asked to confirm your selection, click OK.
The Tally T9220 printer driver and all of its components are
removed from your computer.
5 When removing is completed, click Finish.
SETTING UP YOUR PRINTER 2.19
2
Changing the Display Language
After installing the software, you can change the display
language.
1 From the Start menu, select Programs.
2 Select Tally T9220 and Language Selection.
3 Select the desired language from the Printer Driver
drop-down list, and click OK.
Once you have installed the
Remote Control Panel
programme, this list is
activated. You can select a
language for the programme.
Installing the USB Driver in Windows 98/Me
1 Connect the printer to your computer using the USB cable
and turn them on. For further details, see page 2.11.
2 The Add New Hardware Wizard window appears. Click
Next.
3 Place the CD-ROM in the CD-ROM drive and check Search
for the best driver for your device and click Next.
2.20 SETTING UP YOUR PRINTER
4 Check CD-ROM drive and click Browse. Choose x:\USB
(where x is the drive letter for the CD-ROM drive) and click
Next.
2
5 Click Next. The USB driver will be installed.
6 When the installation is completed, click Finish.
7 When the language selection window appears, select the
appropriate language.
NOTE: If you already installed the printer software, this window
doesn’t appear.
8 Follow the instructions on the window to complete the
printer software installation. For more details, see
page 2.17.
NOTES:
• If you want to use your printer with a parallel cable, remove the
USB cable and connect the parallel cable. Then reinstall the
printer driver.
• If your printer doesn’t work properly, reinstall the printer driver.
SETTING UP YOUR PRINTER 2.21
MEMO
2.22 SETTING UP YOUR PRINTER
3
USING
THE
CONTROL PANEL
This chapter describes how to use the printer’s control
panel.
This chapter includes:
• Understanding the Control Panel
• Using Control Panel Menus
Understanding the Control Panel
The control panel on the top right side of your printer has the
display and the nine buttons.
Display: displays the
printer status and job in
progress.
Buttons
Display
Message
Description
READY
• The printer is on-line and ready to print.
• If you press On-Line/Continue, the
printer switches to off-line.
OFFLINE
• The printer is off-line and cannot print.
• If you press On-Line/Continue, the
printer switches to on-line.
PRINTING XXX
* xxx is the current
emulation.
SLEEPING...
• The printer is printing.
• If you want to cancel printing, press
Cancel.
• The printer is in Power Save mode,
consuming less power. When a print job
is received from the computer or if any
button is pressed, the printer switches
to on-line.
• To deactivate the Power Save mode or
change the power-saving time, see
page 3.13.
See “Understanding Display Messages” on page 7.20 for a
complete listing of all the printer messages.
3.2 USING
THE
CONTROL PANEL
3
Buttons
Button
Description
• Press to switch between on-line and off-line.
• In menu mode, press to return to ready mode.
You can check the printer status according to the
button backlight.
On
Green
Blinking
The printer is on-line and can
receive data from the
computer.
• When the backlight slowly
blinks, the printer is receiving
data from the computer.
• When the backlight fast
blinks, the printer is receiving
and printing data.
If you want to pause printing,
switch the printer to off-line.
On
The printer stops printing due
to a major error. Check the
display message. See
page 7.20 for details on the
meaning of the error message.
Blinking
A minor error occurs and the
printer is waiting an error to be
cleared. Check the display
message. When the problem is
cleared, the printer resumes
printing. If you want to ignore
this warning, press this button.
Orange
Off
• The printer is off-line and cannot print.
• The printer is in Power Save mode.
When data is received, it switches to
on-line.
• Press to enter menu mode.
• In menu mode, press to scroll through the menus.
In menu mode, press to select the displayed
submenu item or confirm the changed setting. You
can see the selected value marked with *.
USING
THE
CONTROL PANEL 3.3
3
Button
Description
In menu mode, press to scroll through submenu
items or setting options. Pressing ❿ moves you to
the next option and pressing ➛ sends you back to
the previous option.
• Press to cancel the current print job.
• In menu mode, press to return to ready mode.
Note: It is recommended that you delete the
spooling file first in Windows, and than press this
button.
In menu mode, press to go back to the upper menu
level.
Press to enable or disable Toner Save mode.
• If the button backlight is on, the mode is enabled
and the printer uses less toner to print a
document.
• If the button backlight is off, the mode is disabled
and the printer will print in the normal quality.
For more information on the Toner Save mode, see
page 5.9.
Press to enable or disable the double-sided printing.
• If the button backlight is on, the printer print on
both sides of paper with long edge binding.
• If the button backlight is off, the double-side
printing is disabled and the printer prints on one
side of paper.
Note: The double-sided printing setting in the
printer driver overrides that on the control panel.
3.4 USING THE CONTROL PANEL
3
Using Control Panel Menus
A number of menus are available to make it easy for you to
change printer settings. The diagram on page 3.6 shows the
menus and all of the menu items available in each menu. The
items in each menu and the values you can select are described
in more detail in the tables beginning on page 3.7.
Accessing Control Panel Menus
You can control your printer from the printer’s control panel. You
can also set the control panel menus while the printer is in use.
1 Press the Menu button (
) until you see the desired menu
on the bottom line of the display or Press the scroll button
(
or
) until the desired menu item displays on the
bottom line
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
) until the desired menu
item displays on the bottom line.
4 Press the Enter button (
) to confirm the selected item.
5 If the selected menu item has submenus, repeat steps 3 and 4.
6 Press the scroll button (
or
) until the desired setting
option displays on the bottom line or enter the required value.
7 Press the Enter button (
) to save your input or selection.
An asterisk (*) appears next to the selection on the display,
indicating that it is now the default.
8 To exit the menu, press the Upper Level button (
repeatedly, or the Cancel button(
)
).
After 60 seconds of inactivity (no key has been pressed),
the printer automatically returns to ready mode.
NOTE: All control panel settings are overided if changed in the
printer driver.
USING
THE
CONTROL PANEL 3.5
3
Overview of Control Panel Menus
The control panel menus are used to configure the printer for
your environment. The control panel provides access to the
following menus.
Information
Paper
Layout
(See page 3.7)
Configuration
Menu Map
Demo Page
PS3 Font List
PCL Font List
EPSON Fonts
(See page 3.7)
Tray Source
Media Size
Custom Width
Custom Height
Media Type
Tray Chaining
(See page 3.10)
Orientation
Duplex
Duplex Margin
Simplex Margin
Copies
Setup
(See page 3.13)
LCD Language
Emulation
Power Save
Auto Continue
Jam Recovery
Altitude Adj.
Auto CR
Job Time Out
RS-232C
Maintenance
Printer
Graphics
(See page 3.13)
Default Set
Current Job
(See page 3.12)
Resolution
Image Enhance
Toner Save
Density
PCL
PostScript
EPSON / IBM
(See page 3.16)
Typeface
Symbol
Lines
Pitch
Point Size
Courier
(See page 3.17)
Print PS. Error
(See page 3.18)
Font
Auto Wrap
Character Set
Character Tab.
LPI
Pitch
NETWORK
(See page 3.19)
Config Network
Config TCP
IP Get Method
IP Address
Subnet Mask
Gateway
AppleTalk
Netware
Config Netware
3.6 USING
THE
CONTROL PANEL
IPX Frame Type
Reset Network
Default Set
Print Net CFG
3
Information Menu
This menu contains printer information pages that give details
about the printer and its configuration.
Item
Explanation
CONFIGURATION
The configuration page shows the
printer’s current configuration. See
page 6.2.
MENU MAP
The menu map shows the layout and
current settings of the control panel menu
items
DEMO PAGE
The demo page allows you to check if your
printer properly performs printing.
PS3 FONT LIST
PCL FONT LIST
EPSON FONTS
The font sample list shows all of the fonts
currently available in the selected
language.
The PS3 Font list item is available only
when the optional PS DIMM is installed.
Paper Menu
Use this menu to define all settings relating to print material
input and output, as well as the specific print material you are
using with your printer.
(*: the default setting)
Item
Explanation
Values: Auto Select*, Tray 1,MP Tray, Tray 2 ,
Manual Tray.
Using this item, you can set the tray you
will use.
TRAY SOURCE
• If you select Auto Select, the printer
can automatically determine the source.
• Select MP Tray or Manual Tray to use
the Multi-Purpose Tray. If you select
Manual Tray, you need to press the
On-Line/Continue button each time
you print a page.
• The Tray 2 item is available only when
the optional Tray2 is installed.
USING
THE
CONTROL PANEL 3.7
3
Item
Explanation
Values: Letter, Legal, A4, Executive, JIS B5, ISO
B5, No. 10 Env., Monarch Env., DL Env. , C5 Env.,
C6 Env. , Folio, A5, A6,Custom
MEDIA SIZE
* Letter for USA, A4 for Europe and Asia
Select the paper size currently loaded in the
tray.
Values: A4:210 mm/ Letter:215 mm
* Letter for USA, A4 for Europe and Asia
CUSTOM WIDTH
Select the paper size currently loaded in the
tray. This Menu is shown when Media size
value is set up by custom.
• Custom Width: Set the custom width,
from 76 to 216 mm
Values: A4:297 mm/ Letter:279 mm
* Letter for USA, A4 for Europe and Asia
CUSTOM HEIGHT
Select the paper size currently loaded in the
tray. This Menu is shown when Media size
value is set up by custom.
• Custom Height: Set the custom heigh,
from 127 to 356 mm
Values: Off*, Plain Paper, Thick, Thin, Bond,
Color Paper, Card Stock, Labels, Transparency,
Envelope,Preprinted,
The Media Type setting lets you specify the
type of print material you are using to get
the best result.
MEDIA TYPE
3.8 USING
THE
CONTROL PANEL
•
•
•
•
•
•
•
•
•
•
Plain Paper: Select for plain paper.
Thick: Select for thick paper
Thin: Select for thin paper
Bond: Select for thick paper.
Color Paper: Select for coloured paper.
Card Stock: Select for card stocks.
Labels: Select for labels.
Transparency: Select for transparencies.
Envelope: Select for envelops.
Preprinted: Preprinted is for paper with
something else printed on it, such as
letterhead.
3
Item
Explanation
Values: Off, On*
TRAY CHAINING
If on: When you select any other value
except Auto Select from Tray Source
and the selected tray is empty, the printer
automatically prints from other trays.
If this menu item is set to Off, the
On-Line/Continue button backlight
blinks and the printer doesn’t work until
you insert paper into the specified tray.
USING
THE
CONTROL PANEL 3.9
3
Layout Menu
Use the Layout menu to define all settings relating to output.
(*: the default setting)
Item
Explanation
Values: Portrait*, Landscape
Choose the default orientation of print image
on the page.
ORIENTATION
Landscape
Portrait
Values: Off*, Long Edge, Short Edge
To print on both sides of paper, choose the
binding edge as followings.
• Long Edge: Flip on long edge. Prints
pages to read like a book.
• Short Edge: Flip on short edge. Prints
pages to read by flipping over like a note
pad.
2
DUPLEX
3
2
5
3
5
Long Edge in the
Portrait orientation
Long Edge in the
Landscape
orientation
2
3
3
2
5
5
Short Edge in the
Portrait orientation
Short Edge in the
Landscape orientation
Select Off to print on one side of paper.
3.10 USING
THE
CONTROL PANEL
3
Item
Explanation
Values: Top/Left:5.0* , Short/Long: 0*
In this menu, you can set the margin of print
materials for double-sided printing.
• Top Margin: Set the top margin, from
0.0 to 9.9 mm.(increasing by 0.1mm)
DUPLEX MARGIN
• Left Margin: Set the left margin, from
0.0 to 9.9 mm.(increasing by 0.1mm)
• Short Binding: Set the bottom margin of
the rear side for short binding, from 0.0 to
22 mm.(increasing by 1mm)
• Long Binding: Set the right margin of
the rear side for long binding, from 0.0 to
22 mm.(increasing by 1mm)
Values: 0.0*
SIMPLEX MARGIN
Set the margin of print materials for
one-sided printing.
• Top Margin: Set the top margin, from
0.0 to 9.9 inches.
(increasing by 0.1 inches)
• Left Margin: Set the left margin, from
0.0 to 9.9 inches.
(increasing by 0.1 inches)
Values: 1* ~ 999
COPIES
Set the default number of copies by
selecting any number from 1 to 999.
USING
THE
CONTROL PANEL 3.11
3
Graphics Menu
Use the Graphics menu to change settings affecting the quality
of the printed characters and images.
(*: the default setting)
Item
Explanation
Values: 300dpi-Draft, 600dpi-Normal*,
1200dpi-Best
Specify the number of dots printed per inch
(dpi). The higher the setting, the sharper the
clarity of printed characters and graphics.
RESOLUTION
• Select 300dpi-Draft to print a draft
document.
• If your print jobs are mostly text, select
600dpi-Normal for the highest quality
output.
• Select 1200dpi-Best when your job
contains bitmapped images, such as
scanned photos or some business graphics,
that will benefit from enhanced line
screening.
Values: Normal*, Image Enhance, Text Enhance,
This item enhances the print quality.
IMAGE ENHANCE
• Normal: Doesn’t enhance the quality.
• Image Enhance: Enhances bitmap
images, like scanned pictures.
• Text Enhance: Enhances letters and
simple figures.
Values: Off*, On
TONER SAVE
To get the most from your toner supply, set
this menu to Off. If you set this menu to On,
the print quality may be reduced.
Values: Light, Medium*, Dark
DENSITY
3.12 USING
THE
CONTROL PANEL
You can lighten or darken the print on the
page by changing the toner density setting.
The Medium setting usually produces the
best result. Use the Light toner density
setting to save toner.
3
Printer Menu
This menu allows you to reset the printer settings or cancel the
current job.
Item
Explanation
DEFAULT SET
This menu item allows you to restore the
printer’s factory default settings.
CURRENT JOB
You can cancel the current print job and
remove it from the printer buffer.
Setup Menu
Use the Setup menu to configure a variety of printer features.
(*: the default setting)
Item
Explanation
Values: English*, German, French, Italian,
Spanish
LCD LANGUAGE
The LCD Language setting determines the
language of the text that appears on the
control panel display and information
printing.
Values: Auto*, PCL, HEXDUMP, PS3, EPSON,
IBM ProPrint
EMULATION
The printer language defines how the
computer communicates with the printer.
If you select Auto, your printer can change
the printer language automatically.
PS3 is available only when the optional PS
DIMM is installed.
Values: Off, 5Minutes*, 10 Minutes, 15 Minutes,
30 Minutes, 45 Minutes, 60 Minutes
POWER SAVE
When the printer does not receive data for an
extended period of time, power consumption
is automatically lowered. Set how long the
printer waits before going to the power save
state.
USING
THE
CONTROL PANEL 3.13
3
Item
Explanation
Values: Off, On*
This item determines whether or not the
printer continues printing when it detects the
paper mismatching to your paper setting.
AUTO CONTINUE
• Off: If the paper mismatch occurs, the
message will remain on the display and the
printer will remain off-line until you insert
the correct paper.
• On: If the paper mismatches, an error
message will display. The printer will go
offline for 30 seconds and automatically
clear the message and continue printing.
Values: Off*, On
JAM RECOVERY
This item determines how the printer
behaves when a paper jam occurs.
• Off: The printer does not reprint pages.
Printing performance might be increased
with this setting.
• On: The printer automatically reprints
pages after you clear the paper jam.
Values: Low*, High
ALTITUDE ADJ.
You can optimise the print quality depending
on the air pressure. This is useful on sites at
high altitude.
Values: LF*, LF+CR
AUTO CR
This item allows you to append the required
carriage return to each line feed.
Refer to the following samples:
AA
BB
CC
LF
3.14 USING
THE
CONTROL PANEL
AA
BB
CC
LF+CR
3
Item
Explanation
Values: 0 ~ 300 sec
JOB TIME OUT
*15 sec
You can set the time length the printer waits
before printing the last page of a print job
that does not end with a command to print
the page.
When a print time-out occurs, the printer
prints the page in the print buffer.
This item is only available if the optional
serial interface card is installed in your
printer. For details, see page F.6.
RS-232C
• Baud Rate: Lets you select the rate at
which data is being sent to or from your
computer using the serial communication.
Note that using a setting higher than
19200 bps with the COM port may cause
unexpected errors in DOS mode.
• Robust XON: Turns use of XON/OFF of
serial communication control on or off.
When this item is set to On, the printer
sends a continuous stream of XONs to the
computer to indicate that the serial port is
ready to receive more data.
This item allows you to maintain the toner
cartridge.
MAINTENANCE
• OPC Cleaning: Cleans the OPC drum of
the cartridge and produces a cleaning
sheet with toner debris on it.
• Fuser Cleaning: Cleans the fuser unit
inside of the printer and produces a
cleaning sheet with toner debris on it.
• Remain Toner: This item allows you to
check how much toner is left in the
cartridge.
USING
THE
CONTROL PANEL 3.15
3
PCL Menu
This menu sets the PCL emulation configuration. You can set the
font type, symbol type, lines per page, and point size.
(*: the default setting)
Item
Explanation
Values: PCL1* ~ PCL54
You can select the standard font to be used
in PCL emulation.
TYPEFACE
• PCL1~PCL7’s are fixed pitch, and
PCL8~PCL45’s are proportional fonts. You
can adjust the font size of PCL1~PCL7
using the Pitch item, and PCL8~PCL45
can do using Point Size item (see
page 3.17).
• PCL46~PCL54’s pitch and point size are
fixed.
Values: ROMAN8 ~ PCCYRIL
SYMBOL
This item selects the symbol to be used in
PCL emulation. The symbol is the group of
numbers, marks, and special signs being
used when printing letters.
Values: 5 ~ 128
LINES
*60 (Letter), 64 (A4)
Sets the number of printable lines from 5 to
128 lines for the default paper size. The lines
may differ according to the paper size and
printing orientation.
Values: 0.44 ~ 99.99 (0.01 unit)
PITCH
3.16 USING
THE
CONTROL PANEL
*PC8
*10
When you select one between PCL1 and
PCL7 from the Typeface menu, you can
determine the font size by setting the
number of characters that will print in one
inch. The default value, 10 is the
recommended size.
3
Item
Explanation
Values: 4.00 ~ 999.75 (0.25 unit)
POINT SIZE
*12
When you select one between PCL8 and
PCL45 from the Typeface menu, you can
determine the font size by setting the height
of the characters in the font.
Values: Regular*, Dark
COURIER
This item lets you select the version of
Courier font to use.
PostScript Menu
This menu provides you with the Print PS. Error menu item.
(*: the default setting)
Item
Explanation
Values: Off*, On
You can select whether or not your printer
prints an error list when a PS error occurs.
PRINT PS.ERROR
• Select On to print PS 3 emulation errors.
If an error occurs, the job stops
processing, the error message prints, and
the printer flushes the job.
• If this menu is set to Off, the job is flushed
without an indication of the error.
This menu is available only when you have
installed the optional PS DIMM; for details,
see page F.3.
USING
THE
CONTROL PANEL 3.17
3
EPSON Menu
This menu sets the EPSON emulation configuration.
(*: the default setting)
Item
Explanation
Values: SANSERIF*, ROMAN
FONT
You can select the standard font will use in
EPSON emulation.
Values: On, Off*
AUTO WRAP
CHARACTER SET
This item determines whether or not the
printer automatically performs line feed
when the data overflows the printable area
of the print material.
Values: USA*, FRANCE, GERMANY, UK,
DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN,
NORWAY, DENMARK2, SPAIN2, LATIN
This item allows you to select a character
set of the desired language.
CHARACTER TAB.
Values: ITALIC, PC437US*, PC850
This item selects the character set.
Values: 6*, 8
LPI
You can set the number of lines printed in
one vertical inch.
Values: 10*, 12, 17.14, 20
PITCH
3.18 USING
THE
CONTROL PANEL
You can determine the font size by setting
the number of characters that will print in
one horizontal inch of type.
3
Network Menu
This menu lets you set the network interface card’s configuration .
(*: the default setting)
Item
Explanation
Values: Yes, No*
CONFIG NETWORK
Set whether or not you want to configure
network values.
If you select Yes, you can configure
TCP/IP,AppleTalk and Netware menu.
Values: Yes, No*
CONFIG TCP
Select whether you want to set the IP
address item or not.
If you select Yes, you can configure IP
address item.
Values: Static*, BOOTP, DHCP
You can set this item only when you set
Config TCP to Yes.
IP GET METHOD
IP ADDRESS
• Static:You can enter IP address,
subnetmask, and gateway manually.
• BOOTP:The BOOTP server allots the IP
address to you automatically.
• DHCP: The DHCP server allots the IP
address to you automatically.
You can select this item only when you
set IP Get Method to Static. This item
lets you enter the IP address manually.
Press the scroll button to set the value of
the 1st byte between 0 and 255, and
then press the Enter button.
For the 2nd to the 4th byte, you can set
the value in the same way.
USING
THE
CONTROL PANEL 3.19
3
Item
SUBNET MASK
Explanation
You can set this item only when you set
IP Get Method to Static. This item lets
you enter the subnet mask manually.
Press the scroll button to set the value of
the 1st byte between 0 and 255, and
then press the Enter button.
For the 2nd to the 4th byte, you can set
the value in the same way.
GATEWAY
You can set this item only when you set
IP Get Method to Static. This item lets
you enter the gateway manually. Press
the scroll button to set the value of the
1st byte between 0 and 255, and then
press the Enter button.
For the 2nd to the 4th byte, you can set
the value in the same way.
Values: On*, Off
APPLETALK
This item lets you select whether or not
you use the AppleTalk protocol. Select
On to use the protocol
Values: On*, Off
This item selects whether you want to
use the Netware protocol.
NETWARE
If you select On, you can access the
Config Netware menu item.
In the Config Netware menu, you can
specify the frame type parameter used
on your network.
Values: Yes, No*
CONFIG NETWARE
3.20 USING
THE
CONTROL PANEL
You can set this item only when you set
Netware to On. This item lets you
select whether or not you set the frame
type parameter. Select Yes to select the
frame type.
3
Item
Explanation
Values:Auto*,EN_8022,EN_8023,EN_II,
EN_SNAP
You can select this item only when you
set Config Netware to Yes. This item
lets you select IPX Frame Type.
IPX FRAME TYPE
• Auto:You can set the frame type
automatically.
• EN_8022: Select this value to use the
IEEE 802.2 frame type.
• EN_8023:Select this value to use the
IEEE 802.3 frame type.
• EN_II :Select this value to use the
ETHERNET II frame type.
• EN_SNAP:Select this value to use the
SNAP frame type.
RESET NETWORK
This item reboots the network interface
card.
DEFAULT SET
This item restores the factory default of
the network configuration. This setting
will only take effect after you have reset
the printer.
PRINT NET CFG
This item print a page showing the
network parameters you set.
USING
THE
CONTROL PANEL 3.21
3
MEMO
3.22 USING
THE
CONTROL PANEL
4
USING PRINT MATERIALS
This chapter will help you understand types of paper you
can use with your printer and how to properly load paper in
the different paper trays for the best print quality.
This chapter includes:
• Choosing Paper and Other Materials
• Selecting the Output Location
• Loading Paper
• Printing on Envelopes
• Printing on Labels
• Printing on Transparencies
• Printing on Preprinted Paper
• Printing on Card Stock or Custom-sized Materials
Choosing Paper and Other Materials
You can print on a variety of print materials, such as plain paper,
envelopes, labels, transparencies and so on. See “Paper
Specifications” on page G.3. To get the best possible print
quality, use only high-quality copier-grade paper.
When you choose print materials, consider the following:
• Desired outcome: The paper you choose should be
appropriate for the project.
• Size: You can use any size paper that fits easily within the
paper adjusters of the paper tray.
• Weight : Your printer supports paper weight as follows:
-16~28 lbs (60~105 g/m2) bond for the Tray1 or
optional Tray2
-16~43 lbs (60~163 g/m2) bond for the Multi-Purpose Tray
• Brightness: Some papers are whiter than others and
produce sharper, more vibrant images.
• Surface smoothness: The smoothness of the paper affects
how crisp the printing looks on the paper.
CAUTION: Using a material that does not conform to the
specification listed in the paper specification can cause problems
that may require service. This service is not covered by the
warranty or service agreements.
4.2
USING PRINT MATERIALS
Sizes and Capacities
Input Source/Capacity*a
Size
Tray1 or
optional Tray2
MultiPurpose Tray
Manual
Feed
500
500
500
500
500
500
200
100
100
100
100
100
100
100
1
1
1
1
1
1
1
-
10
10
10
10
10
1
1
1
1
1
-
25
25
1
1
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
-
50
50
1
1
Card stocks*b
-
10
1
Bond*b
-
10
1
Plain Paper
Letter (8.5 x 11 in.)
Legal (8.5 x 14 in.)
Executive (7.25 x 10.5 in.)
Folio (8.5 x 13 in.)
A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
4
Envelopes
No. 10 (4.12 x 9.5 in.)
Monarch (3.87 x 7.5 in.)
C5 (162 x 229 mm)
DL (110 x 220 mm)
B5 (176 x 250 mm)
Labels*b
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
Transparencies*b
*a. Depending on paper thickness, the maximum capacity may be
reduced.
*b. If you are experiencing excessive jamming, feed one sheet at a
time through the Multi-Purpose Tray.
USING PRINT MATERIALS
4.3
Guidelines for Paper and Special Materials
When selecting or loading paper, envelopes, or other special
materials, keep these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multi-part paper.
• Use only high-quality, copier grade paper for the best print
quality.
• Do not use paper that has been already printed on or that has
been fed through a photocopier.
• Do not use paper with irregularities, such as tabs or staples.
• Do not attempt to load any tray during printing and never
overfill the tray. This could cause a paper jam.
• Avoid paper with embossed lettering, perforations, or texture
that is too smooth or too rough.
• Coloured paper should be of the same high quality as white
photocopy paper. The pigments must withstand the printer’s
fusing temperature of 400°F (205°C) for 0.1 second without
deterioration. Do not use paper with a coloured coating that
was added after the paper was produced.
• Preprinted forms must be printed with nonflammable, heatresistant ink that do not melt, vaporize, or release hazardous
emissions when subject to the printer’s approximately 400°F
(205°C) fusing temperature for 0.1 second.
• Store paper in its ream wrapper until ready to use. Place
cartons on pallets or shelves, not on the floor.
• Do not place heavy objects on top of the paper, whether it is
packaged or unpackaged.
• Keep paper away from moisture, direct sunlight or other
conditions that can cause it to wrinkle or curl.
4.4
USING PRINT MATERIALS
Selecting the Output Location
The printer has two output locations; the rear output tray and
the top output tray.
Top output tray
Rear output tray
4
To use the top output tray, be sure that the rear output tray is
closed. To use the rear output tray, open it.
NOTES:
• If paper coming out of the top output tray has problems, such as
excessive curl, try printing to the rear output tray.
• To avoid paper jams, do not open or close the rear output tray
while the printer is printing.
Printing to the Top Output Tray
(Face down)
The top output tray collects paper face-down, in correct order.
The top output tray should be used for most print jobs.
NOTE: If you continuously print many pages, the surface of the
output tray may become hot. Be careful not to touch the surface.
USING PRINT MATERIALS
4.5
Printing to the Rear Output Tray
(Face up)
The printer always prints to the rear output tray if it is open.
Paper comes out of the printer face-up, with the last page on
top.
Printing from the Multi-Purpose Tray to the rear output tray
provides the straight paper path. Opening the rear output tray
might improve output quality with the following:
• over 100 sheets of paper continuously
• envelopes
• labels
• small custom-size paper
• postcards
• paper lighter than 60 g/m2 (16 lb) or heavier than 105 g/m2
(28 lb)
• transparencies: some special transparencies may have
stacking problem by curl. In that case, please use the top
output tray (face down).
To open the rear output tray:
1 Open the rear door by pulling it down. The cover functions
as the output tray.
CAUTION: The fusing area at the rear portion of the inside of
your printer is hot when powered. Be cautions.
4.6
USING PRINT MATERIALS
2 Pull the extender to extend the output tray when using long
paper.
3 When you no longer need to print using the face up tray,
slide the extender to its place and close the tray. The pages
will stack on the top output tray.
4
NOTE: The rear output tray can hold up to 100 sheets of paper. If
the tray is overloaded with printed pages, they may fall from the
printer.
Loading Paper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove the paper tray while a job
is printing. Doing so may cause a paper jam. See “Sizes and
Capacities” on page 4.3 for acceptable paper size and capacities
for each tray.
The paper level bar on the front of the paper tray(s) shows the
amount of paper currently left in the tray. When the tray is
empty, the indicator of the bar is at the bottom.
Paper full
Paper empty
USING PRINT MATERIALS
4.7
Using the Tray1 or the Optional Tray2
The Tray1 and the optional Tray2 can hold up to 500 sheets of
paper. See “Sizes and Capacities” on page 4.3 for acceptable
paper size and capacities of each tray.
Tray1
Optional Tray2
Load a stack of paper into the tray and print. For details about
loading paper in the Tray1 or the optional Tray2, see “Loading
Paper” on page 2.6.
Using the Multi-Purpose Tray
Multi-Purpose Tray is located in the front of your printer. It can
be closed when you are not using it, making the printer more
compact.
Multi-Purpose Tray
The Multi-Purpose Tray can hold several sizes and types of
paper, such as transparencies, cards and envelopes. You may
also want to use the Multi-Purpose Tray for single page print jobs
on letterheads, coloured paper for use as separator sheets, or
other special materials that you do not normally keep in the
paper tray. You can load approximately 100 sheets of plain
paper, 10 envelopes, 50 transparencies, 10 card stocks or 25
labels at a time.
4.8
USING PRINT MATERIALS
• Load only one size of print material at a time in the
Multi-Purpose Tray.
• To prevent paper jams, do not add paper or ant other media
when there is still paper or media in the Multi-Purpose Tray.
• Print materials should be loaded face up with the top edge
going into the Multi-Purpose Tray first and be placed with the
centre of the tray.
• Do not place objects on the Multi-Purpose Tray. Also avoid
pressing down or applying excessive force on it. The tray may
be damaged if the above is done.
To load paper in the Multi-Purpose Tray:
1 Pull the Multi-Purpose Tray down towards you.
4
2 Slide the extender to extend the tray to its full-length when
using longer paper.
USING PRINT MATERIALS
4.9
3 Prepare a stack of paper, or other media, for loading by
flexing or fanning them back and forth. Straighten the
edges on a level surface.
4 Place paper/media on the centre of the tray with the print
side face up.
If you want to print on previously printed paper from the
Multi-Purpose Tray, the printed side should be facing down
with an uncurled edge to the printer. If you experience
problems with paper feed, turn the paper around.
NOTE: Make sure that you have not overloaded the tray.
4.10 USING PRINT MATERIALS
5 Slide the paper width guide and adjust it against the stack
of print material without bending.
Now, the display on the front panel prompts you to confirm
the paper size in the Multi-Purpose Tray.
NOTE: Your printer cannot automatically detect the size of paper
loaded in the Multi-Purpose Tray. Configuring the Multi-Purpose
Tray with the correct paper size allows you to select paper by size
rather than paper source when you print from your software
application. You do not have to check which paper is loaded in the
Multi-purpose Tray before printing.
6 Press the scroll button (
or
) until the size of paper
you loaded appears on the bottom line of the display.
7 Press the Enter button (
). Now, you are ready to print.
8 When you print a document, configure the paper source,
size and type in the software application.
For information about setting on the control panel, see
page 3.5.
USING PRINT MATERIALS 4.11
4
9 After printing, push the extender back to its place and close
the Multi-Purpose Tray.
Using the Manual Feed Mode
If you select Manual Feed in the Source option when changing
print settings, you can manually load a sheet of print material in
the Multi-Purpose Tray. Manually loading paper can be helpful
when you want to check the print quality after each page is
printed.
This loading procedure is almost the same as the procedure for
loading in the Multi-Purpose Tray, except you load paper
sheet-by-sheet in the Tray, send print data to print the first
page, and press the On-Line/Continue button ( ) on the
control panel to print each following page.
1 Load a sheet of print material on the centre of the
Multi-Purpose Tray with the print side up.
2 Slide the paper width guide and adjust it against the
material without bending.
4.12 USING PRINT MATERIALS
3 When you print a document, you must select Manual Feed
for Source from the software application, and then select
the correct paper size and type.
4
4 Print a document.
The display shows a message prompting you to load paper
and press the On-Line/Continue button ( ).
5 Press the On-Line/Continue button (
).
The printer picks up the paper and prints. After one page is
printed, the message appears again.
6 Insert the next sheet into the Multi-Purpose Tray and press
the On-Line/Continue button (
).
Repeat this step for every page to be printed.
USING PRINT MATERIALS 4.13
Printing on Envelopes
Guidelines
• Only use envelopes recommended for laser printers. Before
loading envelopes in the Multi-Purpose Tray, make sure that
they are undamaged and are not stuck together.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated
lining, or self-stick adhesives. These envelopes may severely
damage the printer.
1 Open the Multi-Purpose Tray and slide the extender to its
full-length position.
2 Open the rear output tray and pull the extender.
4.14 USING PRINT MATERIALS
3 Flex or fan the edge of the envelope stack to separate the
pages before loading.
4 Load the envelopes onto the Multi-Purpose Tray with the
flap side down.
The stamp area is on the left side and the end of the
envelope with the stamp area enters the tray first.
4
5 Adjust the guide to the edge of the envelope stack.
USING PRINT MATERIALS 4.15
6 When you print on envelopes, configure the paper source,
type and size properly in the software application. For
details, see page 5.7.
For details about setting on the control panel, see page 3.5.
7 When finished, close the Multi-Purpose Tray and the rear
output tray.
4.16 USING PRINT MATERIALS
Printing on Labels
Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate fusing
temperature of 205°C (400°F) for 0.1 second.
• Make sure that there is no exposed adhesive material
between the labels. Exposed areas can cause labels to peel
off during printing, which can cause paper jams. Exposed
adhesive can also cause damage to printer components.
• Do not feed a sheet of label through the printer more than
once.
• Do not use labels that are separating from the backing sheet
or are wrinkled, bubbled, or otherwise damaged.
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load labels with the print side up. Adjust the guide to fit
the width of the labels.
USING PRINT MATERIALS 4.17
4
3 When you print on labels, configure the paper source, type
and size properly in the software application. For details,
see page 5.7.
For details about setting on the control panel, see page 3.5.
4 When finished, close the Multi-Purpose Tray and the rear
output tray.
NOTE: To prevent labels from sticking, do not let the printed label
sheets stack up as they are printed out.
4.18 USING PRINT MATERIALS
Printing on Transparencies
Guidelines
• Only use transparencies recommended for use in laser
printers.
• Ensure that transparencies are not wrinkled, curled, or have
any torn edges.
• Hold the transparencies by the edges and avoid touching the
print side. Oils deposited on the transparency can cause print
quality problems.
• Be careful not to scratch or leave fingerprints on the print
side.
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load transparencies with the print side up, and with the
adhesive strip entering the printer first. Adjust the
guide to fit the width of the transparencies.
USING PRINT MATERIALS 4.19
4
3 When you print on transparencies, configure the paper
source, type and size properly in the software application.
For details, see page 5.7.
For details about setting on the control panel, see page 3.5.
4 After finishing, close the Multi-Purpose Tray and the rear
output tray.
NOTES:
• If you print on thin transparencies using rear output tray, they
may be curled. In this case, use the top output tray. If the
problem persists, check if your transparencies meets the
printer’s specifications.
• To prevent transparencies from sticking, do not let the printed
sheets stack up as they are printed out.
• Place transparencies on a flat surface after removing them from
the printer.
4.20 USING PRINT MATERIALS
Printing on Preprinted Paper
Preprinted paper is paper that has some type of printing placed
on it before it is sent through the printer (letterhead paper that
has a preprinted logo at the top of the page, for example).
Guidelines
• Letterheads must be printed with heat-resistant ink that will
not melt, vaporize, or release hazardous emissions when
subjected to the printer’s fusing temperature of 400 °F
(205 °C) for 0.1 second.
• Ink on letterheads must be non-flammable and should not
adversely affect any printer rollers.
• Forms and letterheads should be sealed in a moisture-proof
wrapping to prevent changes during storage.
• Before you load preprinted paper as forms and letterheads,
verify that the ink on the paper is dry. During the fusing
process, wet ink can come off preprinted paper.
1 Load letterheads into the tray as shown below. Adjust the
guides to fit the width of the paper stack.
Load with the design face
down, bottom edge
towards the printer.
Load with the design face
up, top edge towards the
printer.
USING PRINT MATERIALS 4.21
4
2 When you print, configure the paper source, type and size
properly in the software application. For details, see
page 5.7.
For details about setting on the control panel, see page 3.5.
Printing on Card Stock or Customsized Materials
Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized
materials can be printed with your printer. The minimum size is
76 by 127 mm (3 by 5 in.) and the maximum size is 216 by
356 mm (8.5 by 14 in.).
Guidelines
• Always insert the short-edge into the Multi-Purpose Tray first.
If you want to print in landscape mode, make this selection
through your software. Inserting paper long-edge first may
cause a paper jam.
• Do not load more than 10 cards into the Multi-Purpose Tray at
a time.
• Do not print on media smaller than 76 mm (3 in.) wide or 127
mm(5 in.) long.
• Set margins at least 6.4 mm (0.25 in.) away from the edges
of the material in the software application
4.22 USING PRINT MATERIALS
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load print material with print side up and short edge first.
Adjust the guide to fit the width of the material stack.
3 When you print, configure the paper source, type and size
properly in the software application. For details, see
page 5.7.
NOTE: If the size of your print material is not listed in the Size
box in the Paper tab of the printer driver properties, click the Add
Custom button and set the size manually. See page 5.7.
CAUTION: When using the smallest size paper it may be
necessary to use heavier media than normal
For details about setting on the control panel, see page
page 3.5.
4 After printing, close the Multi-Purpose Tray and the rear
output tray.
USING PRINT MATERIALS 4.23
4
MEMO
4.24 USING PRINT MATERIALS
5
PRINTING TASKS
This chapter explains the printing options and common
printing tasks.
This chapter includes:
• Printing a Document
• Setting Paper Properties
• Using the Toner Save Mode
• Printing on Both Sides of Paper
• Printing Multiple Pages on One Sheet of Paper
(N-Up Printing)
• Printing the Reduced or Enlarged Document
• Fitting Your Document to a Selected Paper Size
• Printing Posters
• Printing Booklets
• Using Watermarks
• Using Overlays
• Setting Graphic Properties
• Using Output Options
Printing a Document
The following procedure describes the general steps required for
printing from various Windows applications. The exact steps for
printing a document may vary depending on the application
programme you are using. Refer to the User’s Guide of your
software application for the exact printing procedure.
NOTES:
• For detailed information about printing from a Macintosh
computer, see Appendix A, "Using Your Printer with a Macintosh."
• For detailed information about printing from a Linux system,
Appendix C, "Using Your Printer in Linux."
1 Open the document you want to print.
2 Select Print from the File menu. The Print window is
displayed (It may look slightly different depending on your
application).
The basic print settings are selected within the Print
window. These settings include the number of copies and
print range.
Make sure that your
printer is selected.
▲ Windows 98
5.2 PRINTING TASKS
3 To take advantage of the printer features provided by your
printer, click Properties in the application’s print window
and go to Step 4.
If you see Setup, Printer or Options, click that button
instead. Then click Properties in the next screen.
4 Now you see the Tally T9220 Properties window, which
allows you to access all the information you will need when
using your printer.
The Layout tab is first displayed.
The preview image
shows the sample
page with the settings
5
If necessary, select the Orientation option.
The Orientation option allows you to select the direction in
which information is printed on a page.
•Portrait prints across the width of the page, letter style.
•Landscape prints across the length of the page, spreadsheet
style.
•If you want to rotate the page in 180 degrees, select Rotate
180 Degrees.
▲ Landscape
▲ Portrait
PRINTING TASKS
5.3
5 From the Paper tab, select the paper source, size and type.
For further details, see page 5.7.
6 Click other tabs on the top of the Tally T9220 Properties
window to access other features, if needed.
7 When you complete setting the properties, click OK until
the Print window is displayed.
8 Click OK to start printing.
Notes:
• Most Windows applications will override settings you specify in
the printer driver. Change all print settings available in the
software application first, and change any remaining settings
using the printer driver.
• The settings you change remain in effect only while you are
using the current programme. To make your changes
permanent, make them in the Printers folder. Follows this
procedure:
1. Click the Windows Start menu.
2. For Windows 95/98/Me/NT 4.0/2000, select Settings and
then Printers.
For Windows XP, select Printers and Faxes.
3. Select the Tally T9220 printer.
4. Click the right mouse button on the printer icon and:
•In Window 95/98/Me, select Properties.
•In Windows 2000/XP, select Printing Preferences.
•In Windows NT 4.0, select Document Default.
5. Change the settings on each tab, and click OK.
5.4 PRINTING TASKS
Cancelling a Print Job
There are two ways to cancel a print job.
To stop a print job from the control panel:
Press the Cancel button (
).
The printer will finish printing the page that is moving through
the printer and delete the rest of the print job. Pressing the
button cancels only the current job in the printer. If more than
one print job is in the printer memory, the button must be
pressed once for each job.
To stop a print job from the Printers folder:
1 From the Windows Start menu, select Settings.
2 Select Printers to open the Printers window, and
double-click the Tally T9220 icon.
5
3 From the Document menu, select Cancel Printing
(Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).
œWindows 98
Note: It is recommended that you delete the spooling file first in
Windows, and than press the Cancel button ( ).
PRINTING TASKS
5.5
Using a Favorite Setting
The Favorites option, which is visible on each properties tab,
allows you to save the current properties settings for future use.
To save a Favorites item:
1 Change the settings as needed on each tab.
2 Enter a name for the item in the Favorites input box.
3 Click Save.
To use a saved setting, just select the item from the Favorites
drop down list.
To delete a Favorites item, select it from the list and click
Delete.
You can also restore the printer driver’s default settings by
selecting <Printer Default> from the list.
Using Help
Your printer has a help screen that can be activated by the Help
button in the printer’s properties window. These help screens
give detailed information about the printer features provided by
the printer driver.
You can also click
from the upper right hand corner, and then
click on any setting.
5.6 PRINTING TASKS
Setting Paper Properties
Use the following options to set the basic paper handling needs
when you access the printer properties. See page 5.2 for more
information about accessing printer properties.
Click the Paper tab to access various paper properties.
1
2
3
4
5
5
Property
1 Copies
2
Size
Description
Copies allows you to choose the number of
copies to be printed. You can enter up to 999.
The Size option allows you to choose the size
of paper loaded in the tray.
If the required size is not listed in the Size
box, click Add Custom. When the Custom
Page Size window appears, set the paper and
click Ok. The size setting appears in the Size
list so that you can select it.
Enter the
custom name
you want to use.
Enter the
paper size.
PRINTING TASKS
5.7
Property
3 Source
Description
Make sure that Source is set to the
corresponding paper tray.
The Manual Feed source is used when
printing to special materials. You have to load
one sheet at a time into the Multi-Purpose
Tray. See page 4.12.
If the paper source is set to Auto Select,
the printer automatically picks up print
materials according to the following order:
Multi-Purpose Tray, Tray1, Optional Tray2.
4 Type
Make sure that Type is set to Printer
Default. If you load a different type of print
materials, select the corresponding paper
type. For more information on print materials,
refer to Chapter 4, "Using Print Materials."
If you use cotton paper, set the paper type to
Thick for the best printing.
To use recycled paper, which weights from
75 to 90 gm2, or other colored paper, select
Color paper.
5 First Page
This property allows you to print the first
page using a different paper source from the
rest of the document. You can select the
paper source for the first page.
For example, load thick stock for the first
page into the Multi-Purpose Tray, and plain
paper into the Tray1. Then, select Tray1 in
the Source option and Multi-purpose
Tray in the First Page option.
5.8 PRINTING TASKS
Using the Toner Save Mode
Toner Save mode allows the printer to use less toner on each
page. Using this mode will extend the life of your toner cartridge
and reduce your cost per page, but will reduce the print quality.
This setting is not available with the 1200 dpi setting.
There are three ways to enable Toner Save mode:
Using the control panel button
Press the Toner Save button (
) on the control panel. The
printer must be in ready mode; the On-Line/Continue button
( ) is on in green and “Ready” is shown on the display.
• If the button backlight is on, the mode is enabled and the
printer uses less toner to print a page.
• If the button backlight is off, the mode is disabled and the
printer prints in normal mode.
Using the control panel menu
You can set the Toner Save item in the Graphics menu to turn
the Toner Save mode on or off.
For further details about using the control panel menu, see
page 3.5.
PRINTING TASKS
5.9
5
From the software application
1 To access the printer properties see page 5.2.
2 Click the Graphics tab, and select the Toner Save option.
You can select from:
•Printer Setting: If you select this option, the Toner Save
feature is determined by the setting you’ve made on the
control panel of the printer.
•On: Select this option to allow the printer to use less toner
on each page.
•Off: If you don’t need to save toner to print a document,
select this option.
3 Click OK.
NOTE: The setting in the software application overrides that on
the control panel.
5.10 PRINTING TASKS
Printing on Both Sides of Paper
You can print on both sides of paper. Before printing, decide on
which edge you will be binding your finished document.
The binding options are:
• Long Edge, which is the conventional layout used in book
binding.
• Short Edge, which is the type often used with calendars.
2
2
3
2
3
2
5
5
3
5
3
5
▲ Long Edge
▲ Short Edge
NOTE:
• Do not print on both sides of labels, transparencies, envelopes,
or thick paper. Damage to the printer and paper jamming might
result.
• To use the double-sided printing, you can use only the following
paper size: A4, Letter, Legal and Folio.
• When duplexing ensure that the rear tray is closed.
There are three ways to enable or disable the double-sided
printing:
Using the control panel button
Press the Duplex button (
) on the control panel.
• If the button backlight is on, the printer prints on both sides
of paper with long edge binding by the default setting.
• If the button backlight is off, the printer prints on one side of
paper.
Using the control panel menu
You can use the Duplex item in the Layout menu for
double-sided printing. After setting the item, set the Duplex
Margin item in the same menu, if necessary.
For further details about using the control panel menu, see
page 3.5.
PRINTING TASKS 5.11
5
From the software application
1 To access the printer properties see page 5.2.
2 From the Layout tab, select the paper orientation.
3 From the Duplex(Double-sided Printing) section, select
the desired binding option.
4 Click the Paper tab and select the paper source, size and
type.
5 Click OK and print the document.
The printer prints on both sides of paper.
NOTE: The setting in the software application overrides that on
the control panel.
5.12 PRINTING TASKS
Printing Multiple Pages on One
Sheet of Paper (N-Up Printing)
1
2
You can select the number of pages to print on a single sheet of
paper.
3
4
1 To access the printer properties see page 5.2.
2 From the Layout tab, choose Multiple Pages per Side in
the Type drop-down list.
3 Select the number of pages you want to print per sheet
(1, 2, 4, 9 or 16) in the Pages per Side drop-down list.
5
4 Select the page order in the Page Order drop-down list,
if necessary.
1
2
1
3
2
1
3
1
3
4
2
4
4
3
4
2
Right, Then
Down
Down,
Then Right
Left, Then
Down
Down, Then
Left
Check Print Page Border to print a border around each
page on the side selected is. Print Page Border is enabled
only if the pages per sheet is 2, 4, 9, or 16.
PRINTING TASKS 5.13
5 Click the Paper tab and select the paper source, size and
type.
6 Click OK and print the document.
Printing the Reduced or Enlarged
Document
You can scale your print job on a page.
1 To access the printer properties see page 5.2.
2 From the Layout tab, select Reduce/Enlarge in the Type
drop-down list.
3 Enter the desired scaling rate in the Percentage input box
or use the ▲ or ▼.
4 Click the Paper tab and select the paper source, size and
type.
5 Click OK and print the document.
5.14 PRINTING TASKS
Fitting Your Document to a Selected
Paper Size
A
This printer feature allows you to scale your print job to any
selected paper size regardless of the original application
document size.
1 To access the printer properties see page 5.2.
2 From the Layout tab, select Fit to Page in the Type
drop-down list.
3 Select the correct size from the Target Paper drop-down
list.
5
4 Click the Paper tab and select the paper source, size and
type.
5 Click OK and print the document.
PRINTING TASKS 5.15
Printing Posters
This feature allows you to print a single-page document onto 4,
9 or 16 sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
1 To access the printer properties see page page 5.2.
2 From the Layout tab, select Poster in the Type drop-down
list.
3 Configure the poster option:
You can select the page layout from 2x2, 3x3 or 4x4. If you
select 2x2, the output will be automatically stretched to
cover 4 physical pages.
▲2 x 2
5.16 PRINTING TASKS
▲3 x 3
Specify an overlap in millimeters or inches to make it easier
to reconstruct the resulting poster.
0.1 inches
0.1 inches
4 Click the Paper tab and select the paper source, size and
type.
5 Click OK and print the document. You can complete the
poster by reconstructing the results.
Printing Booklets
Booklet printing feature allows you to print your document as a
double-sided job and arrange the pages so that the paper can
be folded in half after printing to produce a booklet.
1 To access the printer properties see page 5.2.
2 From the Layout tab, choose Booklet Printing in the
Type drop-down list.
NOTE: The booklet printing option is available only when A4,
Letter, Legal or Folio size is selected.
PRINTING TASKS 5.17
5
3 Click the Paper tab, and select the paper source, size and
type.
4 Click OK and print the document.
5 After printing, fold and
staple the pages.
8
9
Using Watermarks
The Watermark option allows you to print text over an existing
document. For example, you may want to have large gray letters
showing “DRAFT” or “CONFIDENTIAL” printed diagonally across
the first page or all pages of a document.
There are several predefined watermarks that come with your
printer, and they can be modified or you can add new ones to
the list.
Using an Existing Watermark
1 To access the printer properties see page 5.2.
2 Click the Extras tab, and select the desired watermark in
the Watermark drop-down list. You will see the selected
watermark in the preview image.
Preview
image
3 Click OK and start printing.
5.18 PRINTING TASKS
Creating a Watermark
1 To access the printer properties see page 5.2.
2 Click the Extras tab, and click the Edit button in the
Watermark section. The Edit Watermarks window appears.
5
3 Enter the desired text message in the Watermark
Message box.
This will be displayed in the preview window. The preview
image is provided so that you can see how the watermark
will appear on the printed page.
If the First Page Only box is checked, the watermark will
be printed on the first page only.
4 Select the desired watermark options.
You can select the font name, style and size and grayscale
level from the Font Attributes section and set the angle of
the watermark from the Message Angle section.
5 Click Add to add a new watermark to the list.
6 When you finish editing, click Ok and start printing.
To stop printing the watermark, select <No Watermark> in the
Watermark drop-down list.
PRINTING TASKS 5.19
Editing a Watermark
1 To access the printer properties see page 5.2.
2 Click the Extras tab, and click the Edit button in the
Watermark section. The Edit Watermarks window appears.
3 Select the watermark you want to edit in the Current
Watermarks list, and change the watermark message and
the options. Refer to “Creating a Watermark” on page 5.19.
4 Click Update to save the changes.
5 Click Ok.
Deleting a Watermark
1 To access the printer properties see page 5.2.
2 From the Extras tab, click the Edit button in the
Watermark section. The Edit Watermarks window appears.
3 Select the watermark you want to delete in the Current
Watermarks list and click Delete.
4 Click Ok.
5.20 PRINTING TASKS
Using Overlays
What is an Overlay?
Dear ABC
Regards
WORLD BEST
An overlay is text and/or images stored in the computer hard
disk drive (HDD) can be printed together with variable data
printed on any document. Overlays are often used to take the
place of preprinted forms and letterhead paper. Rather than
using preprinted letterhead, you can create an overlay
containing the exact same information that is currently on your
letterhead. To print a letter with your company’s letterhead, you
do not need to load preprinted letterhead paper in the printer.
You need only tell the printer to print the letterhead overlay on
your document.
Creating a New Page Overlay
To use a page overlay, you must create a new page overlay
containing your logo or image.
1 Create or open a document containing text or an image for
WORLD BEST
use in a new page overlay. Position the items exactly as you
wish them to appear when printed as an overlay. If needed,
save the file for later use.
2 To access the printer properties see page 5.2.
3 Click the Extras tab, and click Edit button in the Overlay
section.
PRINTING TASKS 5.21
5
4 In the Edit Overlays window, click Create Overlay.
5 In the Create Overlay window, type a name of up to eight
characters in the File name box. Select the destination
path, if necessary. (The default is C:\Formover).
6 Click Save. You will see the name in Overlay List.
7 Click OK or Yes until you complete creating.
The file is not printed out. Instead it will be stored on your
computer HDD disk.
Note: The overlay document size must be the same as documents
you will print with the overlay. Do not create an overlay with a
watermark.
5.22 PRINTING TASKS
Using a Page Overlay
After an overlay has been created, it is ready to be printed with
your document. To print an overlay with a document:
1 Create or open the document you want to print.
2 To access the printer properties see page 5.2.
3 Click the Extras tab.
4 Select the desired overlay from the Overlay drop-down list
box.
5 If the desired overlay file does not appear in the Overlay
list, click the Edit button and Load Overlay, and select the
overlay file.
5
If you have stored the overlay file you want to use into an
external source, you can also load the file when you access
this Load Overlay window.
After you select the file, click Open. The file is now shown
in the Overlay List box and is available for printing. Select
the overlay from the Overlay List box.
PRINTING TASKS 5.23
6 If necessary, click Confirm Page Overlay When Printing.
If this box is checked, a message window will appear each
time you submit a document for printing, asking you to
confirm your wish to print an overlay on your document.
Answering Yes to the window means that the selected
overlay will be printed with your document. Answering No
to the window cancels overlay printing.
If this box is empty and an overlay has been selected, the
overlay will be automatically printed with your document.
7 Click OK or Yes until the printing starts.
The selected overlay will be downloaded with your print job
and printed on your document.
Note: The graphic resolution of both the overlay and document
must be the same.
Deleting a Page Overlay
You can delete page overlays that are no longer used.
1 In the printer properties window, click the Extras tab.
2 Click Edit in the Overlay section.
3 Select the overlay you want to delete from the Overlay
List box.
4 Click Delete Overlay.
5 Click OK until you exit the Print window.
5.24 PRINTING TASKS
Setting Graphic Properties
Use the following graphic options to adjust the print quality for
your specific printing needs. See page 5.2 for more information
about accessing printer properties.
Click the Graphics tab to display the properties shown below.
1
2
3
5
4
Property
Description
1 Resolution
You can select the printing resolution by
choosing from 1200 dpi (Best),
600 dpi (Normal) or 300 dpi (Draft).
The higher the setting, the sharper the
clarity of printed characters and graphics.
Higher settings may increase the time it
takes to print a document.
2 Toner Save
Selecting this option will extend the life of
your toner cartridge and reduce your cost
per page without a significant reduction in
the print quality. For detailed information
about this mode, see page 5.9.
PRINTING TASKS 5.25
Property
Description
Some printed characters or images appear to
have jagged or uneven edges. Set this
Image Mode option to improve the print
quality of your text and image, and make the
characters and images appear smoother.
3 Image
Mode
The Image Mode option is only available
when you select 600 dpi (Normal) in the
Resolution option.
• Normal: This setting prints images in the
normal mode.
• Text Enhance: This setting refines the
print quality of characters by smoothing
out jagged edges that can occur on the
angles and curves of each character.
• Image Enhance: This setting refines the
print quality of photo images.
You can set advanced settings by clicking
the Advanced Options button.
4 Advanced
Options
Darkness
Use this option to lighten or darken the
image appearance of your print.
• Normal: This setting is for normal
documents.
• Light: This setting is for bolder line
widths or darker gray-scale images.
• Dark: This setting is for finer line width,
higher definition in graphics, and lighter
gray-scale images.
When the Darken Text option is checked,
all text in your document is allowed to
print darker than a normal document.
5.26 PRINTING TASKS
Property
Description
True-Type Options
This option determines how the driver
sends true type fonts. Select the
appropriate setting according to the status
of your document.
4 Advanced
Options
• Download as Bit Image: When this
option is selected, the driver will
download the font data as bitmap
images. Documents with complicated
fonts, such as Korean or Chinese, or
various types of fonts will print faster in
this setting.
• Print as Graphics: When this option is
selected, the driver will download any
fonts as graphics. When printing
documents with high graphic content and
relatively few TrueType fonts, printing
performance (speed) may be enhanced
with this setting.
Print All Text Black
When the Print All Text Black option is
checked, all text in your document is
printed as solid black, regardless of the
colour it appears on the screen. When it is
not checked, coloured text is pinted in
shades of gray.
PRINTING TASKS 5.27
5
Using Output Options
You can use the options for output of your document.
See page 5.2 for more information about accessing printer
properties.
Click the Extras tab to access the Output Options feature.
Option
Description
You can set in what sequence the pages will
be printed. Select the required print order
from the drop-down list.
Print Order
Reprint When
Jammed
5.28 PRINTING TASKS
• Normal:Your printer prints in normal
order.
• Reverse All Pages:Your printer prints
all pages in reversed order. This setting is
helpful when you are using the rear output
tray.
• Print Odd Pages:Your printer prints
only the odd pages of the document.
• Print Even Pages:Your printer prints
only the even pages of the document.
The printer reprints a page which has been
jammed on clearing the jam.
6
MAINTAINING YOUR
PRINTER
This chapter provides suggestions for high-quality and
economical printing and information for maintaining the
toner cartridge and the printer.
This chapter includes:
• Printing a Configuration Page
• Maintaining the Toner Cartridge
• Cleaning the Printer
• Consumables and Replacement Parts
Printing a Configuration Page
From the printer’s control panel, you can print a Configuration
page. Use the configuration page to view current printer
settings, to help troubleshoot printer problems, or to verify
installation of optional accessories, such as memory, optional
tray and printer languages.
To print a configuration page:
1 Press the Menu button (
) on the control panel until you
see “Information” on the bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the Enter button (
) when “Configuration” displays
on the bottom line.
A Configuration page prints out.
T9220
6.2
MAINTAINING YOUR
PRINTER
Maintaining the Toner Cartridge
Toner cartridge storage
To get the maximum results from the toner cartridge, keep the
following guidelines in mind:
• Do not remove the toner cartridge from its package until
ready for use.
• Do not refill the toner cartridge. The printer warranty does
not cover damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as the
printer.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minute.
Toner cartridge life expectancy
The life of the toner cartridge depends on the amount of toner
that print jobs require. When printing text at 5% coverage, a
new toner cartridge lasts an average of 8,000 pages. (The
original toner cartridge supplied with the printer lasts an
average of 4,000 pages.)
Saving toner
To save toner, press the Toner Save button on the printer
control panel. The button backlight will be lit. You can also
enable Toner Save mode in the printer properties or from the
control panel menu. Refer to “Using the Toner Save Mode” on
page 5.9 and “Using Control Panel Menus” on page 3.5.
Selecting this option will extend the life of the toner cartridge
and reduce your cost per page, but it will reduce the print
quality.
MAINTAINING YOUR
PRINTER
6.3
6
Checking the Toner Remains
You can check the level of toner currently left in the cartridge.
1 Press the Menu button (
) on the control panel until you
see “Setup” on the bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
) until “Maintenance”
displays on the bottom line and press the Enter button
( ).
4 Press the scroll button (
or
) to select the required
option, “Remain Toner”.
5 Press the Enter button (
).
The display shows the percentage of the toner remains.
Redistributing Toner
When the toner cartridge is nearly empty, “Low Toner” appears
on the display and faded or light areas may appear on a printed
page. You may be able to temporarily improve the print quality
by redistributing the toner.
1 Open the top cover.
2 Remove the toner cartridge from the printer.
6.4
MAINTAINING YOUR
PRINTER
CAUTIONS:
• Avoid reaching too far into the printer. The fusing area may be
hot.
• To prevent damage, do not expose the toner cartridge to light for
more than a few minutes.
3 Gently shake the toner cartridge from side to side 5 for 6
times to redistribute the toner evenly.
NOTE: If toner gets on your clothing, wipe it off with a dry cloth
and wash clothing in cold water. Hot water sets toner into fabric.
4 Reinstall the cartridge and close the cover.
6
When “Ready Replace Cart” appears on the display, you need
to replace the toner cartridge. Refer to the procedures under
“Replacing the Toner Cartridge” on the next page.
MAINTAINING YOUR
PRINTER
6.5
Replacing the Toner Cartridge
1 Open the top cover.
2 Remove the old cartridge.
3 Install a new toner cartridge. See page 2.4.
6.6
MAINTAINING YOUR
PRINTER
Cleaning the Printer
To maintain the print quality, follow the cleaning procedures
below each time the toner cartridge is replaced or if print quality
problems occur.
NOTES:
• Do not use ammonia-based cleaners or volatile solvents, such as
thinner, on or around the printer. These can damage the printer.
• While cleaning the inside of the printer, be careful not to touch
the transfer roller (located underneath the toner cartridge). Oil
from your fingers can cause print quality problems.
CAUTIONS: Cleaning the cabinet of the printer with surfactants
containing large amounts of alcohol, solvent or other strong
substances can discolor or crack the cabinet .
Cleaning the Outside
Clean the cabinet of the printer with a soft, lint-free cloth, You
can dampen the cloth slightly with water, but be careful not to
let any water drip onto the printer or inside of it.
6
Cleaning the Inside
During the printing process, paper, toner, and dust particles can
accumulate inside the printer. This buildup can cause print
quality problems, such as toner specks or smearing. Cleaning
the inside of the printer will eliminate or reduce these problems.
Cleaning inside the printer
1 Turn the printer off and unplug the power cord, then wait
for the printer to cool.
2 Open the top cover and remove the toner cartridge.
MAINTAINING YOUR
PRINTER
6.7
3 With a dry and lint-free cloth, wipe away any dust and
spilled toner from the toner cartridge area and the toner
cartridge cavity.
CAUTION: To prevent damage to the toner cartridge, do not
expose it to light for more than a few minute. Cover it with a piece
of paper, if necessary. Also, do not touch the black transfer roller
inside the printer.
4 Locate the long strip of glass (LSU) inside the top of the
cartridge compartment, and gently clean the glass with a
cotton bud.
5 Reinsert the toner cartridge and close the cover.
6 Plug in the power cord and turn the printer on.
6.8
MAINTAINING YOUR
PRINTER
Printing a cleaning sheet
If you are experiencing blurred, faded or smeared printouts, you
can clear the problem by printing a cleaning sheet, provided by
your printer. You can print:
• OPC Cleaning sheet: cleans the OPC drum of the toner
cartridge.
• Fuser Cleaning sheet: cleans the fuser unit inside the printer.
This process will produce a page with toner debris, which should
be discarded.
1 Ensure that the printer is turned on and in ready mode with
paper loaded in the tray.
2 Press the Menu button (
) on the control panel until you
see “Setup” on the bottom line of the display.
3 Press the Enter button (
) to access the menu.
4 Press the scroll button (
or
) until “Maintenance”
displays on the bottom line and press the Enter button
( ).
6
5 Press the scroll button (
or
) to select the required
option, “OPC Cleaning” or “Fuser Cleaning.”
6 Press the Enter button (
).
Your printer automatically picks up a sheet of paper from
the tray and prints out a cleaning sheet with dust or toner
particles on it.
MAINTAINING YOUR
PRINTER
6.9
Consumables and Replacement
Parts
From time to time, you will need to replace the toner cartridge,
roller, and fuser unit to maintain top performance and avoid
print quality problems and paper feed problems resulting from
worn parts.
The following items should be replaced after you have printed a
specified number of pages. See the table below.
Items
Yield (Average)
Paper feeding roller
100,000
Transfer roller
100,000
Pick-up roller
100,000
Fuser unit
100,000
To purchase the consumables and replacement parts, contact
your Tally dealer or the retailer where you bought your machine.
We strongly recommend that items be installed by a trained
service professional, except for the toner cartridge.
6.10 MAINTAINING YOUR
PRINTER
7
SOLVING PROBLEMS
This chapter provides helpful information for what to do if
you encounter an error while using your printer.
This chapter includes:
• Troubleshooting Checklist
• Solving General Printing Problems
• Clearing Paper Jams
• Solving Print Quality Problems
• Understanding Display Messages
• Common Windows Problems
• Common Macintosh Problems
• Troubleshooting PS Errors
• Common Linux Problems
• Common DOS Problem
Troubleshooting Checklist
If the printer is not working properly, consult the following
checklist. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
Check
Solution
Make sure that the
On-Line/Continue
button on the control
panel is lit in green and
“Ready” is shown on the
display.
• If the button backlight is off, check the power cord is
plugged in and the mains switch is on. Check the
power and the cable by plugging the cable into
another device of similar rating.
• If the button backlight are on in orange, check the
display message and go to “Understanding Display
Messages” on page 7.20.
Print a demo page to
verify that the printer is
feeding paper correctly.
See page 2.14.
• If a demo page does not print, check the paper supply
in the paper tray.
• If the paper jams in the printer, go to “Clearing Paper
Jams” on page 7.7.
• If an error message appears on the display, go to
“Understanding Display Messages” on page 7.20.
Check the demo page to see
if it is printed correctly.
If there is a print quality problem, go to “Solving Print
Quality Problems” on page 7.15.
Print a short document
from a software
application to verify that
the computer and printer
are connected and are
communicating correctly.
• If the page does not print, check the cable connection
between the printer and the computer.
• Check the print queue or print spooler to see if the
printer has been paused.
• Check the software application to ensure that you are
using the proper printer driver and communication
port. If the page is interrupted during printing, go to
“Solving General Printing Problems” on page 7.3.
If completing the checklist
does not resolve the
printer problem, check
the following
troubleshooting sections.
7.2
SOLVING PROBLEMS
•
•
•
•
•
•
•
“Solving General Printing Problems” on page 7.3.
“Understanding Display Messages” on page 7.20.
“Common Windows Problems” on page 7.22.
“Common Macintosh Problems” on page 7.23.
“Troubleshooting PS Errors” on page 7.24.
“Common Linux Problems” on page 7.25.
“Common DOS Problem” on page 7.27.
Solving General Printing Problems
For problems with the operation of your printer, refer to the table
for suggested solutions.
Problem
Possible Cause
Solution
The printer is not
receiving power.
Check the power cord connections.
Check the power switch and the power
source.
The printer is not
selected as the default
printer.
Select Tally T9220 or Tally T9220
PS as your default printer.
Check the printer for
the following:
•
•
•
•
The printer cover is not closed.
Paper is jammed.
No paper is loaded.
The toner cartridge is not installed.
If a printer system error occurs,
contact your service representative.
The printer does
not print.
The printer may be in
manual feed mode and
out of paper.
Check the display message, add paper
to the Multi-Purpose Tray and press the
On-Line/Continue button on the
printer’s control panel.
The connection cable
between the computer
and the printer is not
connected properly.
Disconnect the printer cable and
reconnect it.
The connection cable
between the computer
and the printer is
defective.
If possible, attach the cable to another
computer that is working properly and
print a job. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer setting to
make sure that the print job is sent to
the correct port, for example, LPT1. If
the computer has more than one port,
make sure that the printer is attached
to the correct one.
The printer may be
configured incorrectly.
Check the printer properties to ensure
that all of the print settings are correct.
SOLVING PROBLEMS
7
7.3
Problem
The printer does
not print.
(continued)
Printer selects
print materials
from the wrong
paper source.
Paper does not
feed into the
printer.
Print job is
extremely slow.
7.4
Possible Cause
Solution
The printer driver may
be incorrectly installed.
Reinstall the printer driver; see
page 2.19. Try printing a test page.
The printer is
malfunctioning.
Check the display message on the
control panel to determine if the printer
is indicating a system error.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the
paper source selection is found under
the Paper tab within the printer
properties. Select the correct paper
source. See page 5.7.
Paper has not been
loaded correctly.
Remove paper from the tray and reload
it correctly.
There is too much
paper in the paper tray.
Remove excess paper from the tray.
The paper is too thick.
Use only paper that meets the
specifications required by the printer.
The job may be very
complex.
Reduce the complexity of the page or
try adjusting the print quality settings.
If using Windows 9x/
Me, the Spooling
Setting may be set
incorrectly.
From the Start menu, choose
Settings and Printers. Right-click the
Tally T9220 printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings
button. Select the desired spool
setting.
The computer may
have insufficient
random-access
memory (RAM).
Install more memory in your printer.
See “Installing Memory, Barcode and
PostScript DIMMs” on page F.3.
SOLVING PROBLEMS
Problem
Half the page is
blank.
Possible Cause
Solution
The page layout is too
complex.
Simplify the page layout and remove
any unnecessary graphics from the
document. Install more memory in
your printer. See “Installing Memory,
Barcode and PostScript DIMMs” on
page F.3.
The page orientation
setting may be
incorrect.
Change the page orientation in your
application. See page 5.3.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Remove excess paper from the tray.
There is too much
paper in the paper tray.
The paper keeps
jamming.
The printer
prints, but the
text is wrong,
garbled, or
incomplete.
If printing on special materials, use the
Multi-Purpose Tray.
An incorrect type of
paper is being used.
Use only paper that meets the
specifications required by the printer.
An incorrect output
method is being used.
Special print materials, such as thick
paper, should not be printed using the
top output tray (face-down). Use the
rear output tray (face-up) instead.
There may be debris
inside the machine.
Open the top cover and remove the
debris.
The printer cable is
loose or defective.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and printer to another
computer and try a print job that you
know works. Finally, try a new printer
cable.
The wrong printer
driver was selected.
Check the application’s printer
selection menu to ensure that your
printer is selected.
SOLVING PROBLEMS
7
7.5
Problem
The printer
prints, but the
text is wrong,
garbled, or
incomplete.
Possible Cause
The software
application is
malfunctioning.
Try printing a job from another
application.
The operating system
is malfunctioning.
If printing from Windows (any version),
exit to a DOS prompt and verify
functionality with the following
command: At a C:\ prompt, type
Dir *.* > LPT1, and press Enter.
(This assumes you are connected to
LPT1.) Exit Windows and reboot the
computer. Turn the printer off and then
back on again.
The toner cartridge is
defective or out of
toner.
Pages print, but
are blank.
The illustrations
print incorrectly
in Adobe
Illustrator.
Solution
Redistribute the toner. if necessary.
See page 6.4.
If necessary, replace the toner
cartridge.
The file may have
blank pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as the
controller or the board,
may be defective.
Contact a service representative.
The setting in the
software application is
wrong.
Print the document with selecting
Download as Bit Image in the
Advanced Options window of the
graphic properties.
ATTENTION:
If you have any printing problem after your printer prints about 100,000 pages, you
must contact the customer service to replace the transfer roller.
7.6
SOLVING PROBLEMS
Clearing Paper Jams
When a paper jam occurs, the display on the control panel
shows the message indicating the corresponding location of the
paper jam. Refer to the table below to locate the paper jam and
to clear it.
Message
Location of Jam
Go to...
JAM0
In the paper feed area
below
JAM1
Around the toner cartridge
page 7.10
JAM2
In the paper exit area
page 7.12
JAM DUPLEX1/2
In the duplex area
page 7.13
In the Paper Feed Area
1 Slide out the Tray1 to expose the jammed paper.
7
2 Remove any misfed paper by pulling it out by the visible
edge from the tray. Make sure that all of the paper is
properly aligned in the tray.
SOLVING PROBLEMS
7.7
NOTE: If the jammed paper is not invisible or if there is resistance
when you pull the paper, remove the tray from the printer and
carefully pull the jammed paper free from the printer.
3 Slide the tray back into the printer.
4 Open and close the top cover to resume printing.
In the Optional Tray2
1 Pull the optional Tray2 out of the printer.
2 If you see the jammed paper, remove the paper from the
tray.
7.8
SOLVING PROBLEMS
3 If you cannot find the jammed paper in the Tray2, pull the
Tray1 half way out of the printer, and remove the paper.
4 Slide the trays back into the printer. Open and close the top
cover. Printing can be resumed.
In the Multi-Purpose Tray
1 Open the Multi-Purpose Tray.
2 Carefully remove the jammed paper from the tray.
7
3 Open and close the top cover. Printing can be resumed.
SOLVING PROBLEMS
7.9
Around the Toner Cartridge
1 Open and close the top cover, and the jammed paper is
automatically exits the printer.
If not, continue to Step 2.
2 Open the top cover and remove the toner cartridge.
CAUTION: To prevent damage to the toner cartridge, do not
expose it to light for more than a few minutes. Place a piece of
paper over the top of the toner cartridge to shield it while it is out
of the printer.
3 Carefully lift up the guide feed.
7.10 SOLVING PROBLEMS
4 Gently pull the jammed paper towards you to remove it
from the printer.
If the jammed paper is not visible or there is resistance
when you pull the paper, go to “In the Paper Exit Area” on
page 7.12.
5 Flip down the guide feed and reinstall the toner cartridge.
7
NOTE: If the toner cartridge is difficult to reinstall, make sure that
the guide feed has been flipped back down into position.
6 Close the top cover. Printing can be resumed.
SOLVING PROBLEMS 7.11
In the Paper Exit Area
1 If a long portion of the paper is visible, pull it straight out. If
not, continue to Step 2.
2 Open the rear output tray.
3 Loosen the paper if it is caught in the feed rollers. Then
gently pull the paper out.
4 Close the rear output tray.
5 Open and close the top cover. Printing can be resumed.
7.12 SOLVING PROBLEMS
In the Duplex Area
Jam Duplex1
1 Open the rear output tray.
2 Remove the jammed paper.
3 Close the rear output cover.
4 Open and close the top cover. Printing can be resumed.
Jam Duplex2
1 Pull the paper tray out of the printer.
2 Pull down the metal plate inside of the printer.
CAUTION: Use the lever on the left when pulling the plate
otherwise injury may occur.
SOLVING PROBLEMS 7.13
7
3 Remove the jammed paper.
4 Slide the tray back into the printer.
5 Open and close the top cover. Printing can be resumed.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. If a paper jam occurs, follow the steps outlined in
“Clearing Paper Jams” on page 7.7.
• Follow the procedures in “Loading Paper” on page 2.6. Ensure
that the adjustable guides are positioned correctly.
• Do not overload the paper tray. Ensure that the paper is below
the paper limit mark on the inside wall of the tray.
• Do not remove the paper from the tray while printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or highly curled paper.
• Do not mix paper types in the tray.
• Use only recommended print materials. See “Paper
Specifications” on page G.3.
• Ensure that the recommended print side is facing down when
loading paper in the tray and facing up in the Multi-Purpose
Tray.
7.14 SOLVING PROBLEMS
Solving Print Quality Problems
The dirty inside of the printer or improper paper loading may
reduce the print quality. See the table below to troubleshoot the
problem.
Problem
Light or faded
print
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Toner specs
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Solution
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See “Redistributing Toner”
on page 6.4. If this does not improve the print quality,
install a new toner cartridge.
• The paper may not meet paper specifications (for
example, the paper is too moist or too rough). See “Paper
Specifications” on page G.3.
• If the entire page is light, the print resolution setting is
too light or Toner Save Mode is on. Adjust the print
resolution and Toner Save Mode in the printer properties.
See page 5.25 and page 5.9 respectively.
• A combination of faded or smeared defects may indicate
that the toner cartridge needs cleaning. See “Cleaning the
Inside” on page 6.7.
• The surface of LSU may be dirty. Clean the LSU. See
“Cleaning the Inside” on page 6.7.
• The paper may not meet specifications (for example, the
paper is too moist or too rough). See “Paper
Specifications” on page G.3.
• The transfer roller may be dirty. See “Cleaning the Inside”
on page 6.7.
• The paper path may need cleaning. See “Cleaning the
Inside” on page 6.7.
SOLVING PROBLEMS 7.15
7
Problem
Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Solution
If faded areas, generally rounded, occur randomly on the
page:
• A single sheet of paper may be defective. Try reprinting
the job.
• The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper. See “Paper Specifications” on page G.3.
• The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
• The toner cartridge may be defective. See “Vertical
repetitive defects” on the next page.
• If these steps do not correct the problems, contact a
service representative.
Vertical lines
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Gray background
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
If the amount of background shading becomes
unacceptable, the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper
Specifications” on page G.3.
• Check the printer’s environment; very dry (low humidity)
or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Toner smear
• Clean the inside of the printer. See “Cleaning the Inside”
on page 6.7.
• Check the paper type and quality. See “Paper
Specifications” on page G.3.
• Remove the toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
7.16 SOLVING PROBLEMS
Problem
Vertical repetitive
defects
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Background
scatter
A
Misformed
characters
Solution
If marks repeatedly appear on the printed side of the page
at even intervals:
• The toner cartridge may be damaged. If a repetitive mark
occurs on the page, print a cleaning sheet several times to
clean the cartridge; see page 6.9. After the printout, if
you still have the same problems, install a new toner
cartridge. See “Installing the Toner Cartridge” on
page 2.4.
• Parts of the printer may have toner on them. If the defects
occur on the back of the page, the problem will likely
correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
Background scatter results from bits of toner distributed on
the printed page.
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or the printer properties.
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try a different
paper. See “Paper Specifications” on page G.3.
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Verify that it
also occurs on a demo page (see page 2.14). For service,
contact a service representative.
Page skew
AaBbC
AaBbCcc
AaBbCc
AaBbCc
AaBbCc
• Check the paper type and quality. See “Paper
Specifications” on page G.3.
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
SOLVING PROBLEMS 7.17
7
Problem
Solution
Curl or wave
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl. See “Paper
Specifications” on page G.3.
• Turn over the stack of paper in the tray. Also try rotating
the paper 180° in the tray.
• Try printing to the face up output slot.
Wrinkles or
creases
Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
Specifications” on page G.3.
• Open the rear cover and try printing to the rear output
tray (face-up).
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
Back of printouts
are dirty
• The transfer roller may be dirty. “Cleaning the Inside” on
page 6.7.
• Check for leaking toner. Clean the inside of the printer.
Black pages
A
7.18 SOLVING PROBLEMS
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert.
• The toner cartridge may be defective and need replacing.
Install a new toner cartridge.
• The printer may require repair. Contact a service
representative.
Problem
Loose toner
Character Voids
A
Horizontal stripes
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Solution
Clean the inside of the printer.
• Check the paper type and quality. See “Paper
Specifications” on page G.3.
• Install a new toner cartridge. See “Installing the Toner
Cartridge” on page 2.4.
• If the problem persists, the printer may require repair.
Contact a service representative.
Character voids are white areas within the parts of
characters that should be solid black:
• If you are using transparencies, try another type of
transparency. Because of the composition of the
transparency, some character voids are normal.
• You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
• The paper may not meet paper specifications. See “Paper
Specifications” on page G.3.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove
the cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on
page 2.4.
• If the problem persists, the printer may require repair.
Contact a service representative.
SOLVING PROBLEMS 7.19
7
Understanding Display Messages
The display on the front panel shows the messages to indicate
the printer’s status or errors. Refer to the tables below to
understand the message’s meaning and clear the problem if
necessary. Messages and their meanings are listed in
alphabetical order.
NOTE: When you call for service, it is very convenient to tell the
specified message.
Message
Status
Do this...
COVER OPEN/NO
TONER CARTRIDGE
A cover is open/There
is no toner cartridge
installed in your printer
Close the top cover firmly/
Install the cartridge.
INVALID TONER
You are using an
incompatible process
unit.
Install a Tally-approved process
unit, designed for your printer.
JAM 0
A paper jam occurs in
the paper feed area.
Remove the jammed paper
from the tray in use, referring
to page 7.7.
JAM 1
A paper jam occurs
around the toner
cartridge.
Remove the jammed paper
from the printer, referring to
page 7.10.
JAM 2
A paper jam occurs in
the paper exit area.
Remove the jammed paper
from the output tray, referring
to page 7.12.
JAM DUPLEX1/2
A paper jam occurs
while printing on both
sides of paper.
Remove the jammed paper
from the printer, referring to
page 7.13.
LOAD MANUAL
PRESS CONT KEY
The Multi-Purpose Tray
is empty in manual
feed mode.
Load a sheet of print material
and press the On-Line/
Continue button. You need to
press the button each page to
be printed.
7.20 SOLVING PROBLEMS
Message
MEMORY OVERFLOW
Status
The printer does not
have enough memory
to print the current job.
Do this...
The job will be automatically
cleared and the printer will
return to ready mode.
• Expand the memory in your
printer. See“Installing
Memory, Barcode and
PostScript DIMMs” on
page F.3.
Simplify the page layout and
remove unnecessary graphics
from your document.
PAGE TOO COMPLEX
Too complicated data
was sent to the printer.
If the message persists,
expand the memory in your
printer. See “Installing Memory,
Barcode and PostScript DIMMs”
on page F.3.
PAPER EMPTY
[SIZE]IN[TRAY]
The displayed tray is
empty.
Load the corresponding size of
paper into the tray.
READY
LOW TONER
The toner cartridge in
your printer is nearly
empty.
Redistribute the toner, referring
to page 6.4.
The printer detects a
serial interface error.
Set the baud rate the same as
the setting on your computer.
SERIAL ERROR
* may be shown only if you
installed the optional serial
interface card.
The overflow of the waste toner
contaminates the inside of the
machine.
READY
REPLACE CART
The life of some parts
on the toner cartridge
ends
WAIT IMAGE
The firmware
programme in the
printer has been
damaged.
Regardless of the remaining
toner, this is warning message
showing that The toner cartridge
replacement is needed as the
parts life there of is exhausted. the
toner cartridge is at the end of its
life and the print quality lowers,
You need to replace
the cartridge to new one. to continue printing, press On-Line/
Continue each time you print a
page.
You need to download the
programme to the printer
again. Contact your local Tally
dealer.
SOLVING PROBLEMS 7.21
7
Common Windows Problems
Problem
Possible Cause and Solution
“File in Use” message
appears during
installation.
Exit all software applications. Remove all software from
the StartUp Group, then restart Windows. Reinstall the
printer driver.
“Error Writing to LPTx”
message appears.
• Ensure that the cables are connected correctly, the
printer is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try
printing again.
NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with
your PC for further information on Windows error messages.
7.22 SOLVING PROBLEMS
Common Macintosh Problems
Problems in the Chooser
Problem
Possible Cause and Solution
The printer driver
icon does not appear
in Chooser.
Software is not installed correctly.
• The LaserWriter driver should be present as a part of the
Macintosh OS. Make sure that the LaserWriter driver is in
the Extensions folder within the Systems folder. If not,
install the LaserWriter driver component from the
Macintosh OS CD.
• Make sure that you are using a high-quality cable.
• Make sure that the printer is on the correct network. Select
Network or AppleTalk Control Panel from Control
Panels in the Apple menu and then choose the correct
network.
The printer name
does not appear in
the Select a
PostScript Printer
box in the Chooser.
• Make sure that the cables are connected correctly and the
printer is turned on.
• Check if “Ready” appears on the display of the control
panel. If not, press the On-Line/Continue button to
switch your printer to on-line.
• Make sure that the correct printer driver has been selected
in Chooser.
• If the printer resides on a network with multiple zones,
make sure that the correct zone is selected in the
AppleTalk Zones box in Chooser.
• Make sure that AppleTalk is on; the button next to Active
is selected in Chooser. You may need to restart the
computer to activate the change.
Printing Errors
Problem
You cannot use the
computer while the
printer is printing.
Possible Cause and Solution
Background Printing has not been selected.
• For LaserWriter 8.3, turn Background Printing on in the
Chooser. Status messages will now be redirected to the
Print Monitor allowing you to continue working while the
computer is processing data to be sent to the printer.
• For LaserWriter 8.4 or higher, turn Background Printing
on at the Print window.
SOLVING PROBLEMS 7.23
7
Troubleshooting PS Errors
The following situations are PS language specific and may occur
when several printer languages are being used.
NOTE: To receive a printed or screen displayed message when PS
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section.
Problem
PostScript file can
not be printed.
Possible Cause
The PostScript option
may not be installed.
Solution
• Print a configuration page and verify
that the PS version is available for
printing.
• If PostScript is not available, install
the PostScript option. See
“Installing Memory, Barcode and
PostScript DIMMs” on page F.3.
The pure binary data
option is not
supported by the
PostScript driver.
Open the Properties of the PostScript
driver, click on PostScript, and click
on Advanced. The pure binary data
option is not supported. Choose
another.
A PS error page
prints.
Print job may not be
PS.
Make sure that the print job is a PS
job. Check to see whether the
software application expected a setup
or PS header file to be sent to the
printer.
The optional Tray2
is not selected in
the driver.
The printer driver has
not been configured to
recognise the optional
Tray2.
Open the PostScript driver properties
and set the Tray2 item of the
Device option to Installed.
“This job contains
binary data...”
message appears.
7.24 SOLVING PROBLEMS
Common Linux Problems
Problem
Possible Cause and Solution
I can’t change settings in
the configuration tool.
You need to have administrator privileges to be able to
affect global settings.
I am using the KDE
desktop but the
configuration tool and
LLPR won’t start.
Maybe you do not have the GTK libraries installed. These
usually come with most Linux distributions, but you may
have to install them manually. Refer to your distribution’s
installation manual for more details about installing
additional packages.
I just installed this
package but can’t find
entries in the KDE/
Gnome menus.
Some versions of the KDE or GNOME desktop
environments may require that you restart your session
for the changes to take effect.
I get a “Some options are
not selected” error
message while editing the
printer settings.
Some printers have conflicting settings, meaning that
some settings for two options can’t be selected at the
same time. When you change a setting and the Printer
Package detects such a conflict, the conflicting option is
changed to a “No Choice” value, and you have to choose
an option that does not conflict before being able to submit
the changes.
In some conditions, it may not be possible to change the
default queue. This happens with some variants of LPRng,
especially on recent RedHat systems that use the
“printconf” database of queues.
I can’t make a printer the
system default.
When using printconf, the /etc/printcap file is
automatically refreshed from the database of printers
managed by the system (usually through the “printtool”
command), and the queues in /etc/printcap.local are
appended to the resulting file. Since the default queue in
LPRng is defined as the first queue in /etc/printcap,
therefore it is not possible for the Linux Printer Package to
change the default when some queues have otherwise
been defined using printtool.
LPD systems identify the default queue as the one named
“lp”. Thus, if there is already a queue by this name, and if
it doesn’t have any alias, then you won’t be able to change
the default. To work around this, you can either delete the
queue or rename it by manually editing the /etc/printcap
file.
SOLVING PROBLEMS 7.25
7
Problem
Possible Cause and Solution
The N-up setting does not
work correctly for some
of my documents.
The N-up feature is achieved through post-processing of
the PostScript data that is being sent to the printing
system. However, such post-processing can only be
adequately achieved if the PostScript data conforms to the
Adobe Document Structing Conventions. Problems may
arise when using N-up and other features relying on postprocessing if the document being printed isn’t compliant.
I am using BSD lpr
(Slackware, Debian, older
distributions) and some
options chosen in LLPR
don’t seem to take effect.
Legacy BSD lpr systems have a hard limitation on the
length of the option string that can be passed to the
printing system. As such, if you selected a number of
different options, the length of the options may be
exceeded and some of your choices won’t be passed to the
programmes responsible for implementing them. Try to
select less options that deviate from the defaults, to save
on memory usage.
I am trying to print a
document in Landscape
mode, but it prints
rotated and cropped.
Most Unix applications that offer a Landscape orientation
option in their printing options will generate correct
PostScript code that should be printed as is. In that case,
you need to make sure that you leave the LLPR option to
its default Portrait setting, to avoid unwanted rotations of
the page that would result in a cropped output.
Some pages come out all
white (nothing is
printed), and I am using
CUPS.
If the data being sent is in Encapsulated PostScript (EPS)
format, some earlier versions of CUPS (1.1.10 and before)
have a bug preventing them from being processed
correctly. When going through LLPR to print, the Printer
Package will work around this issue by converting the data
to regular PostScript. However, if your application
bypasses LLPR and feeds EPS data to CUPS, the document
may not print correctly.
I can’t print to a SMB
(Windows) printer.
To be able to configure and use SMB-shared printers (such
as printers shared on a Windows machine), you need to
have a correct installation of the SAMBA package that
enables that feature. The “smbclient” command should be
available and usable on your system.
My application seems to
be frozen while LLPR is
running.
Most Unix applications will expect a command like the
regular “lpr” command to be non-interactive and thus
return immediately. Since LLPR is waiting for user input
before passing the job on to the print spooler, very often
the application will wait for the process to return, and thus
will appear to be frozen (its windows won’t refresh). This is
normal and the application should resume functioning
correctly after the user exits LLPR.
7.26 SOLVING PROBLEMS
Problem
Possible Cause and Solution
How do I specify the IP
address of my SMB
server?
It can be specified in the “Add Printer” dialogue of the
configuration tool, if you don’t use the CUPS printing
system. Unfortunately, CUPS currently doesn’t allow to
specify the IP address of SMB printers, so you will have to
be able to browse the resource with Samba in order to be
able to print.
Some documents come
out as white pages when
printing.
Some versions of CUPS, especially those shipped with
Mandrake Linux before the 8.1 release, have some known
bugs when processing the PostScript output from some
applications. Try upgrading to the latest version of CUPS
(at least 1.1.14). Some RPM packages for most popular
distributions are provided as a convenience with this Linux
Printing Package.
I have CUPS and some
options (such as N-up)
seem to be always
enabled even though I
don’t pick them in LLPR.
There may be some local options defined in your ~/
.lpoptions file, which is manipulated by the lpoptions
command. These options will always be used if not
overridden by LLPR settings. To get rid of all options for a
printer, run the following command, replacing “printer”
with the name of the queue: lpoptions -x printer
I configured a printer to
print to a file, but I get
“Permission denied”
errors.
Most printing systems will not run as the super-user but as
a special user (usually “lp”). Therefore, make sure that the
file you have chosen to print to is accessible to the user
owning the spooler daemon.
On my PCL (or GDI)
printer, I sometimes get
error messages printing
instead of my document.
Unfortunately, some Unix applications may generate noncompliant PostScript output that may not be supported by
Ghostscript, or even the printer itself in PostScript mode.
You can try to capture the output to a file and view the
results with Ghostscript (gv or ghostview will allow you to
do so interactively) and see if you get error messages.
However, since the application is at probably fault, contact
your software vendor to inform them of the issue.
Common DOS Problem
Problem
Possible Cause and Solution
When using the printer in
EPSON Dot Printer
Environment, sometimes I
can not get the output I want.
Change the emulation to EPSON in the Config tab in
the Remote Control Panel. For detailed information
about selecting printer settings in the Remote
Control Panel, see page D.4.
SOLVING PROBLEMS 7.27
7
MEMO
7.28 SOLVING PROBLEMS
A
USING YOUR PRINTER
A MACINTOSH
WITH
Your printer supports Macintosh systems with a built-in USB
interface or 10/100 Base-TX network interface card
(option). When you print a file from a Macintosh computer,
you can use the Tally GDI II driver to support your printer’s
major printing features. You can also use PostScript driver
by installing the PPD file.
This chapter includes:
• Installing Software for Macintosh
• Creating a Desktop Printer
• Printing a Document
• Using Advanced Printing Features
Installing Software for Macintosh
The CD-ROM that came with your printer provides you with the
GDI printer driver and the PPD file to use the PS driver, Apple
LaserWriter driver, for printing on a Macintosh computer.
Refer to the table below for the driver available for your printer
and system requirements.
Your
Printer
Available
Driver
T9220
GDI driver
T9220
+
Optional
Network
interface
Card
• GDI
driver
• PS driver
System
Requirements
Connection
USB interface
(see page 2.11)
Mac OS 8.6 and
G3 processor or
higher
USB interface
(see page 2.11)
Mac OS 8.6 and
G3 processor or
higher
Network
interface
(see page 2.12)
Mac OS 7.5 and
7200 processor
or higher
NOTES:
• You need to install the optional PS DIMM (see page F.3) for using
the PS driver.
• Please refer Tally homepage for MAC OS 10.x Printer Driver.
Tally homepage : www.tally.com
1 Turn on your computer and printer.
2 Insert the CD-ROM which came with your printer into the
CD-ROM drive.
3 Double-click T9220 on your Macintosh desktop.
4 Double-click the Tally Laser Printer Installer icon next to
each language to select the correct one.
5 Click Continue, and then click Continue.
A.2
6 The Tally Laser Printer Installer window opens. Select the
installation type.
The window provides two options for software installation:
•Easy Install (recommended method): This option loads
the PPD file and installs the GDI driver.
•Custom Install: This option allows you to choose which
components will be installed, the GDI II driver, the PS
Level 3 PPDs and the Adobe Acrobat Reader programme
for opening the User’s Guide.
7 Click Install.
If other programmes are operating, the alert message
appears. Click Continue to install the software, or click
Cancel and close other programmes, and install the
software.
8 After the installation is completed, click Restart.
A
A.3
Creating a Desktop Printer
After installing print software, you need to create a desktop
printer for using your printer. Depending on the connection you
are using, the procedure differs.
Creating a Desktop Printer for the GDI
Driver
1 From the Apple menu, select Chooser.
2 From the left pane of the Chooser window, click Tally
Xpress. Then your printer name will appear in thee right
pane of the Chooser window.
3 Click your printer name, and close the window.
4 The message box indicating that you have changed your
current printer appears. Click OK.
5 A Tally T9220 printer icon will be created on your desktop.
Creating a Desktop Printer for the PS Driver
For a USB-connected Macintosh
1 Open Macintosh HD and double-click Application.
2 Double-click Utilities.
3 Double-click Desktop Printer Utility.
NOTE: The position of Desktop Printer Utility may vary depending
to the MAC OS.
4 Select LaserWriter 8, and select Printer (USB) in the list
box. Then click OK.
A.4
5 Click Change in the USB Printer Selection section. The
name of your printer appears in the list.
6 Click T9220, and click OK.
7 Click Auto Setup in the PostScript Printer Description
(PPD) File section.
If Auto Setup does not work properly, click Select PPD and
choose Tally T9220.
8 When the setup is completed, click Create.
9 Click Save.
For a Network-connected Macintosh
1 From the Apple menu, select Chooser.
2 Click LaserWriter 8 (the PostScript driver provided with
your Macintosh).
The name of your printer appears in the list.
3 Select TAL000xxxxxxxxx from the printer box (where the
xxxxxxxxx varies depending on each of the products).
4 When the setup is completed, you see your printer icon is
created as a desktop printer.
If Auto Setup does not work properly, click Select PPD,
choose Tally T9220 and click OK.
A
A.5
Printing a Document
When you print with a Macintosh, you need to check the printer
software setting in each application you use. Follow these steps
to print from a Macintosh:
1 Open a Macintosh application and select a file you want to
print.
2 Open the File menu and click Page Setup (Document
Setup in some applications).
3 Choose your paper size, orientation, paper type and other
options and click OK.
Choose Watermark to add a watermark to each page in
your document to emphasize its purpose or indicate how it
should be handled. For details on the watermark options,
see page 5.18.
• Mac OS 9.1 doesn’t support the Watermark feature.
A.6
4 Open the File menu and click Print. You will see the Tally
T9220 Printer window.
If you are using the PS driver, the LaserWriter 8 driver
window appears.
5 Choose the number of copies and indicate which pages you
want to print.
For advanced printing
features, select the
desired option. For
details, see page A.8.
Saves the current
settings for later use.
Restores the default
settings.
6 Click Print when you finish setting the options.
A
A.7
Using Advanced Printing Features
The Tally T9220 Printer window contains five categories of
advanced properties. Listed below is the name of each property.
- Darkness/Quality
- Layout
- Color
- Background Printing
- Paper Source
Figures below display each property in the Tally T9220 window.
Darkness/Quality
Select the
print
darkness.
Select the print
resolution.
Layout
Select the number of pages
you want to print on one sheet
of paper. The pages will
appear decreased in size and
arranged on the sheet.
To print the border
of each page,
check this box.
A.8
Color
Select the grayscale mode.
▲ Black&White
▲ Grayscale
Background Printing
Turns background
printing on or off.
A
Select a priority for your print job in the queue of jobs
waiting to print, click one of the following:
• Urgent: to print before any Normal priority job.
• Normal: to print in the order the job is received.
• Print at: to print at the specific time you enter in the
day and time in the fields to the right.
• Put document on hold: to hold the print job in the
print queue until you are ready to release it.
A.9
Paper Source
Select the corresponding paper source.
If Auto Select is set, the printer
automatically selects the print material
from the paper tray, according to the
following order: Multi-Purpose Tray,
Tray1 and the optional Tray2.
If you installed the optional
Tray2, check this box to
activate Tray2.
A.10
B
USING WINDOWS
POSTSCRIPT DRIVER
If you want to use the PostScript driver provided with your
system CD-ROM to print a document, use the information
on this Appendix.
This chapter includes:
• Installing PPD Files
• Using PS Printer Driver Features
NOTE: You need to install an optional PS DIMM for using the
PostScript driver. For more information, see Appendix
F,“Installing Printer Options.”
Installing PPD Files
PPDs, in combination with the PostScript driver, access the
printer features and allow the computer to communicate with
the printer. An installation programme for the PPDs is provided
on the supplied software CD-ROM.
NOTE:
• Installing the PostScript printer driver in Windows 9x/Me/NT 4.0
may require the use of the operating system files on the original
CD-ROM that came with your system.
• If you have a PostScript 3 driver in Windows 9x/Me/NT 4.0 and
want to use it, you must install the PostScript 3 PPD which is also
provided on the CD-ROM.
Before installing PPD files, make sure that the printer and the PC
are properly connected with parallel, USB or network interface.
For information about:
• connecting with the parallel interface, see page 2.10.
• connecting with the USB interface, see page 2.11. For
Windows 98/Me, the USB driver must be installed. See
page 2.20.
• connecting with a network interface, see page 2.12. You need
to install an optional network interface card; see “Installing a
Network or Serial Interface Card” on page F.6.
In Windows 95/98/Me
1 Place the CD-ROM in the CD-ROM drive. Installation will
start automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, type x:\cdsetup.exe in
the Open box (where x is the drive letter for the CD-ROM
drive) and click OK.
2 Select the appropriate language.
If you can’t find the desired language from the screen, use
the scroll button on the bottom right of the window to
display more languages.
3 Click Install the Tally Software-II on your PC
(PostScript).
4 Click Next.
B.2
5 Select Local Printer and click Next.
6 Click on Have Disk, and then choose:
•for Windows 95/98, x:\T9220\PS\ English (or the
desired language)\Win9598\level2
•for Windows Me, x:\T9220\PS\ English (or the desired
language)\WinME\level2
(where x is the drive letter for the CD-ROM drive)
7 Click OK.
8 When Tally T9220 PS appears in the Printers list, click
Next.
NOTE: If you are prompted to insert the Windows CD-ROM, insert
the CD-ROM that came with your Windows into the CD-ROM drive.
Follows the instructions on the screen.
9 Select the port you want use and click Next.
10 Click Next.
11 When a window prompting to print a test page appears,
select Yes or No and click Finish.
12 If you select Yes in Step 11, the printer prints a test page.
When the page prints out properly, click Yes.
13 When the installation is completed, click Finish.
In Windows NT 4.0
B
1 Follow steps from 1 to 4 in “In Windows 95/98/Me” on
page B.2.
2 Select the port you want use and click Next.
3 Click on Have Disk, and then choose x:\T9220\
PS\ English (or the desired language)\ WinNT\level2.
Click OK.
B.3
NOTE: If you are prompted to insert the Windows CD-ROM, insert
the CD-ROM that came with your Windows into the CD-ROM drive.
Follows the instructions on the screen.
4 When Tally T9220 PS appears in the Printers list, click
Next.
5 Click Next.
6 When a window prompting to print a test page appears,
select Yes or No and click Finish.
7 If you select Yes in Step 6, the printer prints a test page.
When the page prints out properly, click Yes.
8 When the installation is completed, click Finish.
In Windows 2000/XP
1 Follow steps from 1 to 4 in “In Windows 95/98/Me” on
page B.2.
2 When the installation is completed, click Finish.
Reinstalling the PS Driver
(Windows 2000/XP)
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Tally T9220 PS Driver
Maintenance.
The Tally T9220 PS Driver Maintenance window appears.
3 Check Repair and then click Next.
4 Click Finish.
B.4
Uninstalling the PS Driver
In Windows 9x/Me/NT 4.0
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Uninstall Tally T9220 PS
Driver.
3 When you are asked to confirm your selection, click OK.
The Tally T9220 PS driver and all of its components are
removed from your computer.
4 Click Finish.
In Windows 2000/XP
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Tally T9220 PS Driver
Maintenance.
The Tally T9220 PS Driver Maintenance window appears.
3 Check Remove and then click Next.
4 When you are asked to confirm your selection, click OK.
The Tally T9220 PS driver and all of its components are
removed from your computer.
5 Click Finish.
B
B.5
Using PS Printer Driver Features
Certain printer features are not available in this PS driver. For
details about the features, refer to Chapter 5,“Printing Tasks.”
The printer automatically switches between PS and GDI printer
languages depending on the driver you have selected.
Accessing Printer Properties
The properties window for the Windows PostScript printer driver
can be opened from the Printers folder or an application.
To open the properties window from the Printer folder:
1 Click the Windows Start button.
2 Select Settings then Printers to open the Printers window.
3 Select Tally T9220 PS.
4 Click the right mouse button and select Properties to open
the properties window.
To open the properties window from an application:
1 From the File menu, select Print to open the Print window.
2 Make sure that Tally T9220 PS is selected in the Name
drop-down list.
3 Click Properties to open the properties window.
B.6
C
USING YOUR PRINTER
LINUX
You can use your printer in a Linux environment.
This chapter includes:
• Installing the Printer Driver
• Using the Configuration Tool
• Changing LLPR Properties
IN
Installing the Printer Driver
System Requirements
Supported OS
• Redhat 6.2/7.0/7.1 and above
• Linux Mandrake 7.1/8.0 and above
• SuSE 6.4/7.0/7.1 and above
• Debian 2.2 and above
• Caldera OpenLinux 2.3/2.4 and above
• Turbo Linux 6.0 and above
• Slackware 7.0/7.1 and above
Recommended Requirements
• Pentium II or Power PC G3
• RAM 64 MB or higher
• HDD 20 MB or higher
Softwares
• Glibc 2.1 or higher
• GTK+ 1.2 or higher
• GhostScript
Installing the Printer Driver
1 Make sure that you connect the printer to your computer.
Turn both the computer and the printer on.
2 When the Administrator Login window appears, type in
“root” in the Login field and enter the system password.
NOTE: You must log in as a super user (root) to install the printer
software. If you are not, ask your system administrator.
C.2
3 Insert the printer software CD-ROM. The CD-ROM
automatically runs.
NOTE: If the CD-ROM does not automatically run, click the
icon at the bottom of the window. When the Terminal screen
appears, type in:
[root@local /root]# cd /mnt/cdrom (the CD-ROM directory)
[root@local cdrom]# ./setup.sh
4 Select the installation type, either Recommended or
Expert, and then click Continue.
Recommended is fully automated and is not required any
interaction. Expert installation allows you to select the
install path or printing system.
5 If you selected Recommended, go to Step 6.
For Expert, select the desired option and then click Begin
Install.
C
C.3
6 The printer driver installation begins. When the installation
is completed, click Start.
7 The Linux Printer Configuration window opens. Click the
Add Printer icon on the tool bar at the top of the window.
NOTE: Depending on the printing system in use, the
Administrator Login window may appear. Type in “root” in the
Login field and enter the system password.
8 You see the printers currently added in your system. Select
the printer you will use. The function tabs available for the
selected printer appear at the top of the Add a Printer
window.
NOTE: If the printer supports PS printing, it is recommended to
select the PS driver.
C.4
9 Click the Connection tab and ensure that the printer port is
set properly. If not proper, change the device setting.
10 You can use the Settings tab and the Queue tab to view the
printer’s current setting. If necessary, you can change the
settings.
NOTE: The options may differ depending on the printer in use. The
Description and the Location field in the Queue screen may not
appear depending on the printing system in use.
11 To exit, click OK.
12 When the window prompts that the new printer is
successfully configured, click OK.
13 The Linux Printer Configuration window re-appears. From the
Info tab, you can view the information about your printer. If
necessary, you can change the printer configuration. For
details about changing the printer configuration, see “Using
the Configuration Tool” on page C.8.
C
C.5
Changing the Printer Connection Method
If you change the printer connection method from USB to
parallel or vice versa while in use, you must re-configure your
Linux printer by adding the printer in your system. Take the
following steps:
1 Make sure that you connect the printer to your computer.
Turn both the computer and the printer on.
2 When the Administrator Login window appears, type in
“root” in the Login field and enter the system password.
NOTE: You must log in as a super user (root) to install a new
printer to the printing system. If you are not, ask your system
administrator.
3 From the Startup Menu icon at the bottom of the desktop,
select Linux Printer and then Configuration Tool.
You can also access the Linux Printer Configuration window
by typing in “linux-config” from the Terminal screen.
4 When the Linux Printer Configuration window appears, click
the Add Printer icon on the tool bar at the top of the
window.
5 Click the Connection tab at the top of the Add a Printer
window.
Ensure that the printer port is set properly. If not proper,
change the device setting.
6 Click OK.
C.6
Uninstalling the Printer Driver
1 From the Startup Menu icon at the bottom of the desktop,
select Linux Printer and then Configuration Tool.
You can also access the Linux Printer Configuration window
by typing in “linux-config” from the Terminal screen.
2 In the Linux Printer Configuration window, select the
Uninstall command from the File menu.
3 The Administrator Login window appears. Type in “root” in
the Login field and enter the system password. Click
Proceed.
NOTE: You must log in as a super user (root) to uninstall the
printer software. If you are not, ask your system administrator.
4 The message window which is asking your confirmation to
proceed with the uninstallation appears. Click Yes.
5 Select Complete uninstall and then click Uninstall.
C
C.7
6 Click OK to begin uninstallation.
7 When the uninstallation is completed, click Finished.
Using the Configuration Tool
The configuration tool allows the administrative tasks, including
adding and removing new printer, and changing their global
settings. Regular users can also run it to easily inspect job
queues, examine the printer properties and changing their local
preference.
To access the Configuration Tool:
1 From the Startup Menu icon at the bottom of the screen,
select Linux Printer and then Configuration Tool. The
Linux Printer Configuration window appears.
You can also open this window from the Terminal screen by
typing in “linux-config.”
2 The Linux Printer Configuration window shows a list of
installed printers at the left pane. The right pane shows a
number of tabs that display information regarding the
currently selected printer.
Select your printer, if not currently selected.
C.8
3 The Info tab shows general information about the printer.
If you are an Internet user, you can click Go to the Web
page for this printer to access the web page.
Click the Job tab to inspect and manage the job queue for
the selected printer. You can suspend, resume or delete a
specific job(s) in the queue. If you drag a specific job(s),
you can drop it into the print queue of another printer.
The Properties tab allows you to change the default printer
settings.
NOTE: Regular users are able to override the system-wide default
settings defined by the administrator. When a regular user clicks
Apply, these custom settings will be saved in the user’s profile and
may be later used with LLPR. If the administrator is running the
configuration tool, then the settings will be saved as the new
global defaults.
C
C.9
Changing LLPR Properties
You can fine tune the printer’s properties by opening the LLPR
Properties window.
To open the LLPR Properties window:
1 From the application you are using, select the Print
command.
2 When the Linux LPR window opens, click Properties.
You can also open the LLPR window by using the following:
•Click the Startup Menu icon at the bottom of the screen
and select Linux Printer and then Linux LPR.
•If the Linux Printer Configuration window is currently open,
select Test Print from the Print menu.
C.10
3 The LLPR Properties window opens.
You will see the following six tabs at the top of the window:
•General - allows you to change the paper size, the paper
type, the paper source, the orientation of the documents,
enable duplex feature, add start and end banners, and
change the number of pages per sheet.
•Margins - allows you to specify the page margins. The
graphics on the right shows the current settings. These
margins do not apply when printing regular PostScript
data.
•Image - allows you to set image options that will be used
when printing images files, i.e. when a non-PostScript
document is passed to LLPR on the command line. But
colour settings will also take effect for postscript
documents.
•Text - allows you to select the density of the text and turn
the syntax colouring on or off.
•HP-GL/2 - allows you to set default options to print
documents of the HP-GL/2 format, which is used by some
plotters.
•Advanced - allows you to override the default settings for
the printer.
If you click the Save button at the bottom of the window,
the options will be kept between LLPR session.
Use the Help button to view details about the options in the
window.
4 To apply the options, click OK in the LLPR Properties
window. You will return to the Linux LPR window. To start
printing, click OK.
C.11
C
MEMO
C.12
D
PRINTING FROM DOS
APPLICATIONS
While your printer is primarily a Windows printer, you can
also print from a DOS software Programme using the
Remote Control Panel utility provided in the supplied
software CD-ROM.
This chapter includes:
• About the Remote Control Panel
• Installing the Remote Control Panel
• Selecting Print Settings
About the Remote Control Panel
DOS users have access to many printer features through specific
DOS printer drivers; however, many software manufactures do
not develop printer drivers for their software programmes. Your
printer provides the software control panel for improved printer
control when DOS printer drivers are not available or when
certain print settings are not available through DOS software
programmes.
NOTE: The printer’s Remote Control Panel is not a printer driver.
It should be used to set print settings that are not available
through DOS software programmes. Printer drivers are supplied by
the manufacturers of your DOS software programmes. If your DOS
software Programme does not include a printer driver for your
printer, contact the manufacturer of the software or use one of the
alternate printer drivers.
Installing the Remote Control Panel
1 Place the CD-ROM in the CD-ROM drive. Installation will
start automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, type x:\cdsetup.exe in
the Open box (where x is the drive letter for the CD-ROM
drive) and click OK.
2 Select the appropriate language.
If you can’t find the desired language from the screen, use
the scroll button on the bottom right of the window to
display more languages.
3 Click Install the Tally Software-III on your PC
(WinRCP).
D.2
4 Click Next.
The files are copied into the appropriate directory.
5 After the installation is completed, click Finish.
Uninstalling the Remote Control Panel
1 From the Start menu, select Programs.
2 Select Tally T9220, and then Uninstall Remote Control
Panel.
3 Click OK.
The Tally T9220 Remote Control Panel and all of its
components are removed from your computer.
4 Click Finish.
D
D.3
Selecting Print Settings
You can use this Remote Control Panel to select print settings
that may not be available on some DOS Programmes. Typically,
duplicate print settings that are selected from a DOS software
programme override the ones that are selected in the Remote
Control Panel.
Starting the Remote Control Panel
1 From the Start menu, select Programs.
2 Select Tally T9220 and then Remote Control Panel.
3 The Remote Control Panel window allows you to access all
the information you need when using your printer. If
necessary, click the other tabs on the top of the window to
access other features.
4 When you finish changing the settings, click Send.
D.4
Using the Remote Control Panel Tabs
The Remote Control Panel allows you to access the following
features:
Printing Tab
In this tab, you can configure general settings for printing.
• Paper Size sets the paper size.
• Orientation determines how the output is printed on the
page.
• Paper Tray sets the default paper source.
• Auto CR sets how the printer performs a carriage return.
• Copies sets the number of copies printed for each page.
• Quality specifies the print quality.
• Margins sets the top and left margin of the print material.
D.5
D
Config Tab
You can configure various printer features.
• Emulation selects the emulation for printing a document.
The factory default is Auto.
• Power Save determines the length of time the printer waits
after a job is printed before it goes to a reduced power state.
If the printer is used frequently, select OFF which keeps the
printer ready to print with the minimum warm-up time. This
uses more power to keep the printer warm and ready to print.
• Auto Continue determines what action the printer should
take if the Multi-Purpose Tray is empty when a manual feed
print job is sent to the printer. If it is checked, the printer will
pick up the paper from the tray after fifteen seconds.
Otherwise, the printer will wait for you to load paper in the
Multi-Purpose Tray.
• Jam Recovery determines what action the printer should
take when a paper jam occurs. If it is unchecked, the printer
does not reprint a page that has jammed. If it is checked, the
printer keeps the image in memory for a printed page until
the printer signals that the page has successfully printed. The
printer reprints all jammed pages.
• Toner save determines the toner quantity the printer should
use when printing. If it is checked, the printer conserves
toner when printing. The default value is unchecked, which
provides 100% usage.
• Duplex allows you to print on both sides of paper. For details,
see page 5.11.
D.6
Job Tab
You can set options for improving the quality of your print job.
• Toner Density determines the toner density of page. The
default value is Medium.
• Paper Type provides the printer with information about the
type of paper to be used for a print job. For the best result,
set this to the paper type you loaded in the tray of the printer.
When using the plain paper, set this to Printer Default.
• Image Quality improves the print quality of your text and
image and make the characters and images appear smoother.
It is preset to Normal at the factory.
• Time out determins the amount of time (in seconds) the
printer will wait before printing the last page of a print job
that does not end with a command to print the page or a
formfeed character. You can set from 0 to 300 seconds.
D
D.7
Test Tab
This tab allows you to print a resident page to test your printer’s
performance.
• Self Test prints a configuration sheet. A list of the user
default settings and the amount of printer memory available
prints.
• Demo Page prints a demonstration page. It shows the
printer features and specifications.
D.8
PCL Tab
In this tab, you can configure various settings for PCL emulation.
• Typeface allows you to select the desired typeface. This
setting is ignored when the software application specifies a
font.
• Symbol Set determines the symbol set. A symbol set is a set
of alphabetic and numeric characters, punctuation, and
special symbols used when printing with a selected font.
• Pitch sets the font pitch (only if you have selected a scalable
monospaced font). Pitch refers to the number of fixed-space
characters in one horizontal inch of type.
• Point Size sets the font point size (only if you have selected
a scalable typographic font). Point size refers to the height of
the characters in the font. One point equals approximately
1/72 of an inch. You can select point sizes from 4.0 to 999.75
in increments of 0.25 points.
• Lines Per Page sets the number of lines that print on each
page. The setting can range from 5 to 128 lines per page.
• Courier determines the courier font type; Regular or Dark.
• Font List prints a font list showing all the fonts available for
PCL emulation.
D.9
D
Flash Font and Macro Tab
This tab allows you to add fonts and macros to the Flash
memory of the printer.
• Fonts adds or deletes fonts. You can also print the font
sample list.
• Macros adds or deletes macros. You can also activate
(Enable macro) or deactivate (Disable macro) them.
• Delete all macros and fonts deletes all macros and fonts in
the flash memory.
• Refresh updates information about fonts and macros in the
flash memory.
D.10
PS 3 Tab
You can configure various settings for PostScript 3 emulation.
• Font List allows you to print the PS font sample list.
• Print error information determines whether or not the
printer prints the error information page when an error occurs
during processing the job. Select ON to print the page,
otherwise select OFF.
D
D.11
EPSON/IBM Tab
You can configure various settings for EPSON/IBM emulation.
• Font allows you to select the desired font.
• International character set allows you to select a
character set of the desired language.
• Character Table selects the character sets.
• Pitch sets the font pitch. Pitch refers to the number of
fixed-space characters in a horizontal inch of type.
• LPI sets the number of lines printed a vertical inch. You can
select 6 or 8 lines.
• Auto Wrap determines whether or not the printer
automatically performs line feed when the data overflows the
printable area of the print material.
• Font List prints a font list showing all the fonts available for
EPSON emulation.
D.12
E
USING YOUR PRINTER
A NETWORK
ON
If you work in a networked environment, the printer can be
shared by other users on the network.
This chapter includes:
• About Sharing the Printer on a Network
• Setting Up a Locally Shared Printer
• Setting Up a Network-Connected Printer
NOTE: You need to install an optional network interface card.
For more information, see Appendix F, “Installing Printer
Options.”
About Sharing the Printer on a
Network
If you work in a networked environment, you can connect your
printer to the network.
Locally-Shared Printer
You can connect the printer directly to a selected computer,
which is called the “host computer” on the network. The printer
can then be shared by other users on the network through a
Windows 9x/Me/XP/NT 4.0/2000 network printer connection.
Network-connected Printer
To use the T9220 printer as a network printer, you need to install
an optional network interface card in your printer. See page F.6
for information about installing the card. For more information
about connecting your printer to the network, see page 2.12.
Printing Across a Network
Whether the printer is locally connected or network-connected,
you need to install the T9220 printer software on each computer
that will print documents to the printer.
E.2
Setting Up a Locally Shared Printer
In Windows 9x/Me
Setting Up the Host Computer
1 Start Windows.
2 From the Start menu, select Control Panel, and doubleclick on the Network icon.
3 Check the File and Print Sharing box, and click OK. Close
the window.
4 From the Start menu, select Printers from Settings and
double-click your printer name.
5 Select Properties in the Printer menu.
6 Click the Sharing tab and check the Shared As box. Fill in
the Shared Name field and click OK.
Setting Up the Client Computer
1 Right-click the Windows Start button and select Explorer.
2 Open your network folder in the left column.
3 Right-click the shared name and select Capture Printer
Port.
4 Select the port you want, check the Reconnect at log on
box, and click OK.
5 From the Start menu, select Settings and then Printers.
E
6 Double-click your printer icon.
7 From the Printer menu, select Properties.
8 From the Details tab, select the printer port and click OK.
E.3
In Windows NT 4.0/2000/XP
Setting Up the Host Computer
1 Start Windows.
2 For Windows NT 4.0/2000, select Settings, and Printers
from the Start menu.
For Windows XP, select Printers and Faxes from the Start
menu.
3 Double-click your printer icon.
4 From the Printer menu, select Sharing.
5 For Windows NT 4.0, check the Shared box.
For Windows 2000, check the Shared As box.
For Windows XP, check the Share this printer box.
6 For Windows NT 4.0, fill in the Share Name field and click
OK.
For Windows 2000/XP, fill in the Shared Name field and
click OK.
Setting Up the Client Computer
1 Right-click the Windows Start button and select Explorer.
2 Open your network folder in the left column.
3 Click the shared name.
4 For Windows NT 4.0/2000, select Settings and Printers
from the Start menu.
For Windows XP, select Printers and Faxes from the Start
menu.
5 Double-click your printer icon.
6 From the Printer menu, select Properties.
E.4
7 From the Ports tab, click Add Port.
8 Select Local port and click New Port.
9 Fill in the Enter a port name field, enter the shared name.
10 Click OK and click Close.
11 For Windows NT 4.0, click OK.
For Windows 2000/XP, click Apply and click OK.
Setting Up a Network-Connected
Printer
To use as your network printer, you have to set up the desired
network protocols on the printer. Setting protocols can be
accomplished by using the supplied network program. Please
refer to SyncThru User’s Guide.
You can configure the basic network parameters through the
printer’s control panel. Use the printer control panel to do the
following:
• Print a Network Configuration Page
• Enable or disable network protocols ( AppleTalk, IPX/SPX)
• Configure TCP/IP
• Configure IPX frame types
E
E.5
Configuring Network Parameters on the
Control Panel
Supported Operating Systems
Item
•
•
•
•
•
Requirements
Network Interface
10/100 Base-TX or 802.11b Wireless
LAN
Network Operating
System
• Novell NetWare 3.x, 4.x, 5.x
• Windows 95/98/Me, NT 4.0/2000
• Unix AT&T, BSD4.3, HP-UX, SUN OS,
SOLARIS, SCO
• Linux RedHat 6.0
• Macintosh OS 7.0 or higher
Network Protocols
•
•
•
•
Dynamic Addressing
Server
• DHCP, BOOTP
Netware IPX/SPX
TCP/IP, DLC/LLC on Windows
Port9100 on Windows NT, Unix, Linux
Apple EtherTalk (802.3)
IPX/SPX: Internet Packet exchange/Sequenced Packet eXchange
TCP/IP: Transmission Control Protocol/Internet Protocol
DLC/LLC: Data Link Control/Logical Link Control
DHCP: Dynamic Host Configuration Protocol
BOOTP: Bootstrap Protocol
Printing a Network Configuration Page
The Network Configuration page shows how the network
interface card on your printer is configured. The default settings
enabled all parts which are suitable for most applications.
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
displays on the bottom line.
4 Press the Enter button (
) until “Print Net CFG”
).
The Network Configuration page prints out.
E.6
Setting Network Protocols
When you first install the printer, all supported network
protocols are enabled when you turn the printer on. If a network
protocol is enabled, the printer may actively transmit on the
network even when the protocol is not in use. This may increase
network traffic slightly. To eliminate unnecessary traffic, you can
disable unused protocols.
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display.
2 Press the Enter button (
) to access the menu.
3 Press the scroll button (
or
) until “Config Network”
displays on the bottom line. Press the Enter button (
4 Press the scroll button (
press the Enter button (
button (
or
).
) to display “Yes” and
). Then press the Upper Level
).
5 Press the scroll button (
or
protocol on the bottom line.
) until you see the desired
You can choose AppleTalk or Netware.
6 Press the Enter button (
).
7 Press the scroll button (
or
) to change the setting to
“On” (enable) or “Off” (disable).
8 Press the Enter button (
) to save the selection.
E
E.7
Configuring TCP/IP
Your printer can be set up on a variety of TCP/IP networks. There
are several ways in which your printer can be assigned a TCP/IP
address, depending on your network.
• Static Addressing: TCP/IP address is assigned manually by
the network administrator.
• Dynamic Addressing BOOTP/DHCP(default): TCP/IP address
is assigned automatically by the server.
Static Addressing
To enter the TCP/IP address from your printer’s control panel,
take the following steps:
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display. Press the Enter button (
access the menu.
) to
2 Press the Enter button (
) when “Config Network”
displays on the bottom line.
3 Press the scroll button (
press the Enter button (
or
).
4 Press the Upper Level button (
button (
), then use the scroll
).
5 Press the Enter button (
) when “Config TCP” displays.
6 Press the scroll button (
or
press the Enter button (
button (
), then use the scroll
).
8 Press the Enter button (
displays.
) to display “Yes” and
).
7 Press the Upper Level button (
E.8
) to display “Yes” and
) when “IP Get Method”
9 Press the scroll button (
press the Enter button (
or
).
10 Press the Upper Level button (
button (
) to display “Static” and
), then use the scroll
).
11 Press the Enter button (
) to access the IP Address
menu.
IP address consists of 4 bytes.
Enter a number between 0
and 255 for each byte.
12 Press the scroll button (
or
) to enter a number
between 0 and 255 and press the Enter button (
).
13 Repeat Step 12 to complete the address from the 1st byte
to the 4th byte.
14 To select other parameters, such as Subnet Mask or
Gateway, press the Upper Level button (
scroll button (
or
), then use the
). Press the Enter button (
).
15 Repeat steps 12 and 13 to configure the other TCP/IP
parameters.
Dynamic Addressing (BOOTP/DHCP)
To assign the TCP/IP address automatically by the server, take
the following steps:
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display. Press the Enter button (
access the menu.
) to
2 Press the Enter button (
) when “Config Network”
displays on the bottom line.
E.9
E
3 Press the scroll button (
press the Enter button (
or
) to display “Yes” and
).
4 press the Upper Level button (
button (
), then use the scroll
).
5 Press the Enter button (
) when “Config TCP” displays.
6 Press the scroll button (
or
press the Enter button (
) to display “Yes” and
).
7 Press the Upper Level button (
button (
), then use the scroll
).
8 Press the scroll button (
press the Enter button (
or
) to display “DHCP” and
).
9 To assign the address from the BOOTP server, press the
Enter button (
) when “BOOTP” displays.
Configuring IPX Frame Types
On IPX/SPX protocol networks (for example, Novell NetWare),
the format of network communication frames must be specified
on the printer. In most cases, you can keep the default setting
“AUTO”. However, you can manually set the frame type format,
if required.
• AUTO (default): Automatically senses and limits the frame
type to the first one detected.
• EN_8023: Limits the frame type to IPX over IEEE 802.3
frames. All others will be counted and discarded.
• EN_II: Limits the frame type to IPX over Ethernet Frames.
All others will be counted and discarded.
• EN_8022: Limits the frame type to IPX over IEEE 802.2 with
IEEE 802.3 frames. All others will be counted and discarded.
• EN_SNAP: Limits the frame type to IPX over SNAP with IEEE
802.3 frames. All others will be counted and discarded.
E.10
Note that the IPX/SPX protocol must be enabled in the Netware
menu before you can configure frame types. See “Setting
Network Protocols” on page E.7.
Take the following steps to change the frame type format:
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display. Press the Enter button (
access the menu.
) to
2 Press the Enter button (
) when “Config Network”
displays on the bottom line.
3 Press the scroll button (
or
) to display “Yes” on the
bottom line. Press the Enter button (
4 Press the Upper Level button (
5 Press the scroll button (
or
).
).
) until “Netware” displays
on bottom line. Press the Enter button (
6 Press the Enter button (
) when “On” displays.
7 press the Upper Level button (
button (
).
), then use the scroll
).
8 Press the Enter button (
) when “Config Netware”
displays.
E
E.11
9 Press the scroll button (
or
) to display “Yes” on the
bottom line. Press the Enter button (
the Upper Level button (
).
10 Press the Upper Level button (
button (
), and then press
), then use the scroll
).
11 Press the Enter button (
) when “IPX Frame Type”
displays.
12 Press the scroll button (
) until you see the desired frame
type and press the Enter button (
13 Press the scroll button (
or
).
) to change the setting and
then press the Enter button (
).
14 Repeat steps 12 and 13 to configure another frame type, if
necessary.
Restoring the Network Configuration
You can return the network configuration to its default settings.
1 Press the Menu button (
) until you see “Network” on the
bottom line of the display.
2 Press the Enter button (
3 Press scroll button (
or
) to access the menu.
) until “Default Set” displays
on the bottom line.
4 Press the Enter button (
E.12
) to confirm the selection.
F
INSTALLING PRINTER
OPTIONS
Your printer is a full-featured laser printer that has been
optimised to meet most of your printing needs. Recognizing
that each user may have different requirements, however,
Tally makes several options available to enhance the
printer’s capabilities.
This chapter includes:
• Precautions When Installing Printer Options
• Installing Memory, Barcode and PostScript DIMMs
• Installing a Network or Serial Interface Card
• Installing an Optional Paper Tray
Precautions When Installing Printer
Options
DISCONNECT THE POWER CORD:
Never remove the printer control board while the printer is
plugged in.
To avoid the possibility of an electrical shock, always disconnect
the power cord when installing or removing ANY internal or
external printer option.
DISCHARGE STATIC ELECTRICITY:
The control board and internal printer options (Memory and PS
DIMMs, Network and Serial interface cards) are sensitive to
static electricity. Before installing or removing an internal
option, discharge static electricity from your body by touching
something metal, such as the metal back plate on any device
plugged into a grounded power source. If you walk round before
finishing installation, discharge any static electricity once again.
F.2
Installing Memory, Barcode and
PostScript DIMMs
Additional printer memory and the PostScript option are
provided on DIMMs (Dual In-line Memory Modules). This
procedure is applicable to either option.
NOTE: For using the printer with the PostScript driver, you need to
install an optional PS/Barcode DIMM.
1 Turn the printer power off and unplug all cables from the
printer.
2 Remove the two screws on the rear of the printer, then
remove the control board cover.
F
F.3
3 Locate the PS/Barcode DIMM slot (the upper slot) and the
memory DIMM slot (the lower slot) on the control board.
They are not interchangeable.
PS/
Memory DIMM
To install the PS/Barcode DIMM, continue with Step 4.
To install the memory DIMM, go to Step 5.
4 Hold the PS/Barcode DIMM so that the PS/Barcode DIMM
notch and the connection point are aligned with the slot as
shown, and insert it all the way into the upper slot labelled
“ROM DIMM” at a 90 degrees angle.
5 Hold the memory DIMM so that the notch and the
connection point are aligned with the slot as shown, and
insert it all the way into the lower slot labelled “RAM DIMM”
at a 90 degrees angle.
F.4
6 Replace the control board cover and tighten the two screws.
7 Reconnect the power cord and printer cable, and turn the
printer on.
NOTES: For PostScript driver installation and usage information
on a Macintosh system, refer to Appendix A, "Using Your Printer
with a Macintosh." For PS printing on a Windows system, refer to
Appendix B, "Using Windows PostScript Driver."
F
F.5
Removing the Memory or PS/Barcode
DIMM
1 Follow steps 1 and 2 on page F.3 to access the control
board.
2 Push the clips at each end of the connector slot away from
the DIMM.
3 Place the DIMM in its original packaging or wrap it with
paper and store it in a box.
4 Follow from Step 6 on page F.5.
Installing a Network or Serial
Interface Card
Check if there is missing parts in your package of the optional
interface card.
¼ Network Interface Card,
SyncThru CD-ROM and
Setup Guide
F.6
¼ Serial Interface Card
Review the precautions on page F.2 and then follow this
procedure to install the network or serial interface card option in
your printer.
1 Unpack the network or serial printer card. Make sure that
there is no missing or damaged part.
2 Turn the printer power off and unplug all cables from the
printer.
3 Remove the two screws on the back of the printer, then
remove the control board cover.
4 Remove the two screws and the bracket from the control
board. You can discard the old bracket.
F
F.7
If you are replacing the network interface card with new
one or the serial interface card, remove the two screws and
the old card.
5 Align the connector on the network or serial interface card
with the connector on the control board. Push the card
firmly into the connector until it is completely inserted into
place.
6 Tighten the two screws which you removed in Step 4.
F.8
7 Replace the control board cover and tighten the two screws.
8 If you purchase the network interface card supporting the
wireless LAN interface, insert the antenna counterclockwise,
as shown.
9 Connect the network or serial cable, reconnect the power
cord and then turn the printer on.
NOTES:
• For information about configuring and using the printer on a
network environment, refer to the User’s Guide provided with the
network interface card. You can also configure the network
parameters on the control panel; see page E.6.
• Because the network and the serial interface cards are inserted
into the same connector on the control board, you cannot install
both of them.
F.9
F
Installing an Optional Paper Tray
You can increase the paper handling capacity of your printer by
installing an optional Tray2. The optional paper tray consists of
two components; the support unit and paper tray.
Support unit
Paper tray
1 Turn off the printer and unplug all cables from the printer.
2 Remove the tape fastening the interface cable from the
bottom of the support unit.
3 Observe the location of the support unit’s tabs.
F.10
4 Align the printer with the support unit and lower it into
place on the tabs.
5 Plug the cable into the connector on the back of the printer.
6 Load paper in the Tray2. For information about loading
paper in the tray, see page 2.6.
7 Reconnect the power cord and cables and then turn the
printer on.
NOTE: When you print a document, configure the printer driver
from your application. To access the printer driver, see page 5.2.
CAUTIONS:Do not remove Tray 1 from the printer while you are
printing using the optional Tray 2. If you do this, a paper jam may
occur. Use the optional Tray 2 with Tray 1.
F.11
F
MEMO
F.12
G
SPECIFICATIONS
This chapter includes:
• Printer Specifications
• Paper Specifications
Printer Specifications
Item
Specifications and Description
Print Speed
20 PPM (A4); 21 PPM (Letter)
Resolution
600 dpi, EET 1200 dpi
First Printing Time
Less than 12 seconds
Warm-up Time
50 seconds
Power Rating
AC 100 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others),
50 / 60 Hz
Power Consumption
400 W average during operation
Less than 15 W in power-save mode
Acoustic Noise
Stand by: Less than 35 dB
Operating: Less than 53 dB
Toner Supply
Single cartridge
Toner Cartridge Life
8,000 Pages (for starter, 4,000 Pages), IDC 5% coverage
Weight
Gross: 17.3 Kg (38.1 lb) / Net: 13.5 Kg (29.8 lb)
Package Weight
Paper: 1.83 Kg, Plastic: 0.33 Kg
External Dimensions
(W x D x H)
386 (W) x 436 (D) x 326 (H) mm /
15.2 x 17.2 x 12.8 in. (without options)
Operating Environment
Temperature: 10 ~ 32 °C / 50 ~ 90 °F
Humidity: 20 ~ 80 % RH
Emulation
PCL6, PCL5e, PostScript 3 (option), IBM ProPrinter,
EPSON FX850
Random Access
Memory (RAM)
Standard 16 MB
Expandable to 80 MB: 100 pin, SDRAM, 3.3 V; 16 MB,
32 MB or 64 MB available
Fonts
1 bitmap, 45 scalable, 136 PS fonts (option)
Interface Switching
Automatic (Parallel, USB, Network)
Interface
• IEEE 1284 Bidirectional Parallel Standard
- Modes supported: Compatible, Nibble, Byte, ECP
• USB Interface Standard
- USB 2.0 compliant
- 480 Mbps 1 port
• Network Interface
- 10/100 Base TX (option)
- 802.11b Wireless LAN (option)
• Serial Interface(option)
G.2
Paper Specifications
Overview
Your printer accepts a variety of print materials, such as cutsheet paper (including up to 100% recycled fiber content
paper), envelopes, labels, transparencies and custom-size
paper. Properties, such as weight, composition, grain and
moisture content, are important factors affecting the printer’s
performance and the output quality. Paper that does not meet
the guidelines outlined in this User’s Guide can cause the
following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
NOTES:
• Some paper may meet all of the guidelines in this guide and still
not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity
levels, or other variables over which Tally has no control.
• Before purchasing large quantities of paper, ensure that the
paper meets the requirements specified in this User’s Guide.
CAUTION: Using paper that does not meet these specifications
may cause problems, requiring repairs. These repairs are not
covered by the Tally warranty or service agreements.
G
G.3
Supported Sizes of Paper
Tray1/
Tray2
Dimensionsa
Letter
216 X 279 mm
(8.5 X 11 in.)
A4
8.3 X 11.7 in.
(210 X 297 mm )
Executive
191 X 267 mm
(7.25 X 10.5 in.)
Legal
216 X 356 mm
(8.5 X 14 in.)
B5 (JIS)
182 X 257 mm
(7.2 X 10 in.)
Folio
216 X 330 mm
(8.5 X 13 in.)
MultiPurpose Tray
60 to 105 g/m2
bond
(16 to 28 lb)
Dimensionsa
Minimum Size
(custom)
76 X 127 mm
(3 X 5 in.)
Maximum Size
(custom)
216 X 356mm
(8.5 X 14 in.)
Transparency
Labelsc
Envelopes
Capacityb
Weight
Same minimum
and maximum
paper sizes as
listed above.
500 sheets of
80 g/m2
bond paper
Weight
Capacityb
60 to 163 g/m2
bond (16 to
43 lb)
100 sheets of
80 g/m2 bond
paper
Thickness:
0.10 X 0.14 mm
(0.0039 X
0.0055 in.)
50 typical
Thickness:
0.10 X 0.14 mm
(0.0039 X
0.0055 in.)
25 typical
up to 90 g/m2
(16 to 24 lb)
up to 10
a. The printer supports a wide range of media sizes. See “Printing on
Card Stock or Custom-sized Materials” on page 4.22.
b. Capacity may vary depending on media weight and thickness, and
environmental conditions.
c. Smoothness: 100 to 250 (Sheffield)
NOTE: You may experience jams when using print materials with
a length of less than 127 mm (5.0 in.). For optimum performance,
ensure that you are storing and handling the paper correctly.
Please refer to “Printer and Paper Storage Environment” on
page G.7.
G.4
Guidelines for Using Paper
For the best result, use conventional 75 g/m2 (20 lb) paper.
Ensure that the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled or
bent edges.
If you are unsure of what type of paper you are loading, such as
bond or recycled paper, check the label on the package.
The following problems may cause print quality deviations,
jamming or even damage to the printer.
Symptom
Problem with
Paper
Solution
Poor print quality
or toner adhesion,
problems with
feeding
Too moist, too
rough, too smooth
or embossed;
faulty paper lot
Try another kind of
paper, between 100 ~
250 Sheffield, 4 ~ 5 %
moisture content.
Dropout,
jamming, curl
Stored improperly
Store paper flat in its
moisture-proof
wrapping.
Increased gray
background
shading/printer
wear
Too heavy
Use lighter paper, open
the rear output tray.
Excessive curl
problems with
feeding
Too moist, wrong
grain direction or
short-grain
construction
• Open the rear output
tray.
• Use long-grain paper.
Jamming, damage
to printer
Cutouts or
perforations
Do not use paper with
cutouts or perforations.
Problems with
feeding
Ragged edges
Use good quality paper.
NOTES:
• Do not use letterhead paper printed with low-temperature inks,
such as those used in some types of thermography.
• Do not use raised or embossed letterhead.
• The printer uses heat and pressure to fuse toner to the paper.
Insure that any coloured paper or preprinted forms use inks that
are compatible with this fusing temperature (205 °C or 405 °F
for 0.1 second).
G
G.5
Paper Specifications
Category
Specifications
Acid Content
5.5 ~ 8.0 pH
Caliper
0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)
Curl in Ream
Flat within 5 mm (0.02 in.)
Cut Edge Conditions
Cut with sharp blades with no visible
fray.
Fusing Compatibility
Must not scorch, melt, offset, or release
hazardous emissions when heated to
200 °C (392 °F) for 0.1 second.
Grain
Long Grain
Moisture Content
4 % ~ 6 % by weight
Smoothness
100 ~ 250 Sheffield
Paper Output Capacity
Output Tray
G.6
Capacity
Face-down top output
tray
250 sheets of 80 g/m2 bond paper
Face-up rear output
tray
100 sheet of 80 g/m2 bond paper
Printer and Paper Storage Environment
Paper storage environmental conditions directly affect the feed
operation.
Ideally, the printer and paper storage environment should be at
or near room temperature, and not too dry or humid. Remember
that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the
moisture in paper to evaporate, while cold causes it to condense
on the sheets. Heating systems and air conditioners remove
most of the humidity from a room. As paper is opened and used,
it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in
a room. As paper is opened and used it absorbs any excess
moisture, causing light print and dropouts. Also, as paper loses
and gains moisture it can become distorted. This can cause
paper jams.
Care should be taken not to purchase more paper than can be
used in a short time (about 3 months). Paper stored for long
periods may experience heat and moisture extremes, which can
cause damage. Planning is important to prevent damage to
large supplies of paper.
Unopened paper in sealed reams can remain stable for several
months before use. Opened packages of paper have more
potential for environment damage, especially if they are not
wrapped with a moisture-proof barrier.
The paper storage environment should be properly maintained
to ensure optimum printer performance. The required condition
is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to
55%. The following guidelines should be considered when
evaluating the paper’s storage environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid.
• The best way to store an opened ream of paper is to rewrap it
tightly in its moisture-proof wrapping. If the printer
environment is subject to extremes, unwrap only the amount
of paper to be used during the day’s operation to prevent
unwanted moisture changes.
G
G.7
Envelopes
Envelope construction is critical. Envelope fold lines can vary
considerably, not only between manufacturers, but also within a
box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When
selecting envelopes, consider the following components:
• Weight: The weight of the envelope paper should not exceed
90 g/m2 (24 lb) or jamming may occur.
• Construction: Prior to printing, envelopes should lie flat with
less than 6 mm (0.25 in.) curl, and should not contain air.
• Condition: Envelopes should not be wrinkled, nicked, or
otherwise damaged.
• Temperature: You should use envelopes that are compatible
with the heat and pressure of the printer.
• Size: You should only use envelopes within the following size
ranges.
Minimum
Multi-Purpose
Tray
90 X 148 mm
(3.5 X 5.83 in.)
Maximum
216 X 356 mm
(8.5 X 14 in.)
NOTES:
• Use only the Multi-Purpose Tray to print envelopes.
• You may experience some paper jams when using any media
with a length less than 127 mm (5.0 in.). This may be caused by
paper that has been affected by environmental conditions. For
optimum performance, make sure you are storing and handling
the paper correctly. Please refer to “Printer and Paper Storage
Environment” on page G.7.
G.8
Envelopes with Double Side Seams
Double side-seams construction has vertical seams at both ends
of the envelope rather than diagonal seams. This style may be
more likely to wrinkle. Be sure the seam extends all the way to
the corner of the envelope as illustrated below.
Correct
Incorrect
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one
flap that folds over to seal must use adhesives compatible with
the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and may even
damage the fuser.
Envelope Margins
The following gives typical address margins for a commercial
#10 or DL envelope.
Type of Address
Minimum
Maximum
Return address
15 mm (0.6 in.)
51 mm (2 in.)
Delivery address
51 mm (2 in.)
89 mm (3.5 in.)
NOTES:
• For best print quality, position margins no closer than 15 mm
(0.6 in.) from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Envelope Storage
Proper storage of envelopes helps contribute to print quality.
Envelopes should be stored flat. If air is trapped in an envelope,
creating an air bubble, then the envelope may wrinkle during
printing. See “Printing on Envelopes” on page 4.14.
G.9
G
Labels
CAUTIONS:
• To avoid damaging the printer, use only labels recommended for
laser printers.
• To prevent serious jams, always use the Multi-Purpose Tray to
print labels and always use the rear output tray.
• Never print on the same sheet of labels more than once and
never print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
• Adhesives: The adhesive material should be stable at 200 °C
(392 °F), the printer’s fusing temperature.
• Arrangement: Only use labels with no exposed backing
between them. Labels can peel off sheets with spaces
between the labels, causing serious jams.
• Curl: Prior to printing, labels must lie flat with no more than
13 mm (.5 in.) of curl in any direction.
• Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
See “Printing on Labels” on page 4.17.
Transparencies
Transparencies used in the printer must be able to withstand
200 °C (392 °F), the printer’s fusing temperature.
CAUTION: To avoid damaging the printer, use only transparencies
recommended for use in laser printers.
See “Printing on Transparencies” on page 4.19.
G.10
INDEX
A
antenna, connect 2.12
B
Barcode/PS DIMM F.3
booklet printing 5.17
C
cancel, print job 5.5
card stock, print 4.22
cleaning sheet, print 6.9
components 1.5
configuration page, print 6.2
connect
Ethernet 2.12
network antenna 2.12
parallel 2.10
power cord 2.13
USB 2.11
control panel 3.2
buttons 3.3
display 3.2
menus 3.5
custom-sized materials, prnt 4.22
D
demo page, print 2.14
display language, change
control panel 2.14
printer driver 2.20
double-sided printing 5.11
E
envelopes, print 4.14
error messages 7.20
Ethernet cable, print 2.12
F
face down output tray 4.5
face up output tray 4.6
Favorite setting, use 5.6
features
printer 1.2
printer driver 2.16
G
graphic properties, set 5.25
H
help, use 5.6
I
image mode 5.26
install
GDI driver for Linux C.2
GDI driver for Windows 2.17
PPD files B.2
printer driver for Macintosh A.2
printer options F.1
Remote Control Panel D.2
toner cartridge 2.4
L
labels, print 4.17
Linux
common problems 7.25
configuration tool C.8
driver, install C.2
LLPR properties C.10
load, paper
in the Multi-Purpose Tray 4.8
in the Tray1/optional Tray 2 2.6
using the manual feed 4.12
M
Macintosh
common problems 7.23
desktop printer, create A.4
document, print A.6
driver, install A.2
system requirements A.2
manual feed mode, use 4.12
memory DIMM, install F.3
Multi-Purpose Tray, use 4.8
1
N
network antenna, connect 2.12
network interface card, install F.6
network printing
cable/antenna, connect 2.12
card, install F.6
locally shared printer, set E.3
network-connected printer,
set E.5
parameters, configure E.6
n-up printing 5.13
O
option, install
memory DIMM F.3
network interface card F.6
paper tray 2 F.10
PS/Barcode DIMM F.3
serial interface card F.6
optional tray, install F.10
orientation, select 5.3
output location, select 4.5
overlay, use 5.21
P
paper
choose 4.2
load 2.6
sizes and capacities 4.3
specifications G.3
paper jam
around the toner cartridge 7.10
in the duplex area 7.13
in the paper exit area 7.12
in the paper feed area
Multi-Purpose Tray 7.9
optional Tray 2 7.8
Tray 1 7.7
tips for avoiding 7.14
paper level bar 4.7
paper properties, set 5.7
paper size,set 5.7
paper source, set 5.8
paper type, set 5.8
parallel cable, connect 2.10
poster printing 5.16
PostScript driver
access, in Windows B.6
errors 7.24
install, in Macintosh A.2
install, in Windows B.2
2
preprinted paper, print 4.21
print order, set 5.28
print quality problems 7.15
print quality problems, solve 7.15
print resolution, set 5.25
printer software
install
in Linux C.2
in Macintosh A.2
in Windows 2.17
reinstall
in Windows 2.19
uninstall
in Linux C.7
in Windows 2.19
printing
booklets 5.17
configuration page 6.2
demo page 2.14
double-sided 5.11
fitting to a selected paper 5.15
from Macintosh A.6
from Windows 5.2
multiple pages on one sheet 5.13
posters 5.16
reduced/enlarged document 5.14
using overlays 5.21
watermarks 5.18
printing problems 7.3
problem, solving
checklist 7.2
DOS 7.27
error messages 7.20
general 7.3
Linux 7.25
Macintosh 7.23
paper jams 7.7
print quality 7.15
PS errors 7.24
Windows 7.22
PS/Barcode DIMM, install F.3
Q
quality problems, solve 7.15
R
rear output tray, use 4.6
Remote Control Panel
install D.2
start D.4
tabs D.5
uninstall D.3
S
serial interface card, install F.6
specification
paper G.3
printer G.2
system requirements
for Linux C.2
for Macintosh A.2
for Windows 2.17
T
toner cartridge
install 2.4
maintain 6.3
redistribute 6.4
replace 6.6
Toner Save mode, use 5.9
top output tray, use 4.5
transparencies, print 4.19
Tray 1, use 2.6
turn on, printer 2.13
U
uninstall
Linux C.7
Remote Control Panel D.3
Windows 2.19
unpack 2.2
USB cable, connect 2.11
USB driver, install
in Windows 98/Me 2.20
W
watermarks, use 5.18
3
TALLY REPRESENTATIVES
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Tally Computerdrucker GmbH
Postfach 2969
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Tel.: +49 731 2075 0
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Phone: +34 902 196 183
Fax:
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Phone: +65 760 8833
Fax:
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P.O.Box 97018
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U.S.A.
Phone: +1 425 25155 00
Fax:
+1 425 25155 20
http://www.Tally.com
© July 2003 Tally Computerdrucker GmbH
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RG24 8PD
England, U.K.
Phone: +44 870 872 2888
Fax:
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Phone: +1 905 8904646
Fax:
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Tél.: +33 1 41 30 11 00
Fax: +33 1 41 30 11 10
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Tel.: +43 1 863 40 0
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Fax:
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