Toshiba B-850 Printer Owner`s manual

TEC Label/Tag Printer
B-852-TS12-QQ
Owner's Manual
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
HP-PCL5 is a registered trademark of Hewlett Packard Corporation.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
-- Outline of the International ENERGY STAR® Office Equipment Program -The International ENERGY STAR® Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business proprietors
can participate voluntarily. The targeted products are office equipment such as computers,
monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and
logos are uniform among participating nations.
ENERGY STAR is a U.S. registered mark.
Copyright © 2002
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
Safety Summary
EO1-33029
6DIHW\6XPPDU\
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorized TOSHIBA TEC representative for assistance.
0HDQLQJVRI(DFK6\PERO
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the ● symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
:$51,1*
$Q\RWKHUWKDQWKH
VSHFLILHG$&YROWDJH
LVSURKLELWHG
3URKLELWHG
3URKLELWHG
'LVFRQQHFW
WKHSOXJ
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Do not use voltages other than
the voltage (AC) specified on
the rating plate, as this may
cause fire or electric shock.
3URKLELWHG
If the machines share the same
outlet with any other electrical
appliances which consume
large amounts of power, the
voltage will fluctuate widely
each time these appliances
operate. Be sure to provide an
exclusive outlet for the
machine as this may cause the
machines to malfunction.
Do not insert or drop metal,
flammable or other foreign
objects into the machines
through the ventilation slits, as
this may cause fire or electric
shock.
3URKLELWHG
3URKLELWHG
If the machines are dropped or
their cabinets damaged, first
turn off the power switches and
disconnect the power cord
plugs from the outlet, and then
contact your authorized
TOSHIBA TEC representative
for assistance. Continued use
of the machine in that condition
may cause fire or electric
shock.
'LVFRQQHFW
WKHSOXJ
(i)
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electric shock.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorized
TOSHIBA TEC representative for
assistance.
Safety Summary
'LVFRQQHFW
WKHSOXJ
&RQQHFWD
JURXQGLQJZLUH
EO1-33029
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorized TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
'LVFRQQHFW
WKHSOXJ
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
1R
GLVDVVHPEOLQJ
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
indicates that there is the risk of personal Injury or damage to objects if
&$87,21This
the machines are improperly handled contrary to this indication.
3UHFDXWLRQV
The following precautions will help to ensure that this machine will continue to function correctly.
● Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification
* Direct sunlight
* High humidity
* Shared power source
* Excessive vibration
* Dust/Gas
● The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
● USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
● DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high
temperatures, high humidity, dust, or gas.
● Ensure the printer is operated on a level surface.
● Any data stored in the memory of the printer could be lost during a printer fault.
● Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
● Unplug the machine whenever you are working inside it or cleaning it.
● Keep your work environment static free.
● Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
● Do not block the ventilation slits of the machines, as this will cause heat to build up inside the
machines and may cause fire.
● Do not lean against the machine. It may fall on you and could cause injury.
● Care must be taken not to injure yourself with the printer paper cutter.
● Unplug the machine when it is not used for a long period of time.
5HTXHVW5HJDUGLQJ0DLQWHQDQFH
●
●
●
Utilize our maintenance services.
After purchasing the machine, contact iiour authorized TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy
seasons.
Our preventive maintenance service performs the periodic checks and other work required to maintain
the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
( ii )
EO1-33029
TABLE OF CONTENTS
Page
1.
PRODUCT OVERVIEW ............................................................................................................ 1-1
1.1 Introduction ...................................................................................................................... 1-1
1.2 Features........................................................................................................................... 1-1
1.3 Unpacking ........................................................................................................................ 1-1
1.4 Accessories ..................................................................................................................... 1-2
1.5 Appearance...................................................................................................................... 1-3
1.5.1 Dimensions ...................................................................................................................1-3
1.5.2 Front View.....................................................................................................................1-3
1.5.3 Rear View .....................................................................................................................1-3
1.5.4 Operation Panel ............................................................................................................1-4
1.5.5 Interior...........................................................................................................................1-4
2.
PRINTER SETUP ..................................................................................................................... 2-1
2.1 Precautions ...................................................................................................................... 2-1
2.2 Procedure before Operation ............................................................................................ 2-2
2.3 Assembling the Accessories ............................................................................................ 2-3
2.3.1 Assembling the Supply Holder Frame...........................................................................2-3
2.4 Connecting the Cables to Your Printer ............................................................................ 2-4
2.5 Connecting the Power Cord............................................................................................. 2-5
2.6 Turning the Printer ON/OFF............................................................................................. 2-6
2.6.1 Turning ON the Printer..................................................................................................2-6
2.6.2 Turning OFF the Printer ................................................................................................2-6
2.7 Loading the Media ........................................................................................................... 2-7
2.7.1 Installing the Media onto the Supply Holder Unit ..........................................................2-7
2.7.2 Installing the Supply Holder onto the Supply Holder Frame..........................................2-9
2.7.3 Loading Media into the Printer ......................................................................................2-9
2.8 Setting Sensor Positions................................................................................................ 2-12
2.8.1 Setting the Feed Gap Sensor .....................................................................................2-12
2.8.2 Setting the Black Mark Sensor....................................................................................2-12
2.9 Loading the Ribbon........................................................................................................ 2-13
2.10 Inserting the Optional PCMCIA Cards ........................................................................... 2-14
2.11 Test Print........................................................................................................................ 2-15
3.
PRINTER OPERATION ............................................................................................................ 3-1
3.1 Overview .......................................................................................................................... 3-1
3.2 Operating Modes ............................................................................................................. 3-1
3.3 Installing the Printer Drivers............................................................................................. 3-3
3.3.1 System Requirements...................................................................................................3-3
3.3.2 Driver Download ...........................................................................................................3-3
3.3.3 Driver Installation ..........................................................................................................3-5
3.3.4 Add Printer....................................................................................................................3-7
3.3.5 Uninstalling the TEC B-852 Printer Driver.....................................................................3-8
3.4 Using the B-852 Printer Properties Menus ...................................................................... 3-9
3.4.1 Summary of Properties ...............................................................................................3-10
3.4.2 General Properties Tab...............................................................................................3-11
3.4.3 Details Tab..................................................................................................................3-12
3.4.4 Regional Settings Tab.................................................................................................3-15
3.4.5 Page Setup Tab ..........................................................................................................3-17
3.4.6 Graphic Tab ................................................................................................................3-20
3.4.7 Bar Font Tab...............................................................................................................3-21
3.4.8 Stock Tab....................................................................................................................3-24
3.4.9 Options Tab ................................................................................................................3-28
3.4.10 Testing Tab................................................................................................................3-29
3.4.11 About Tab ..................................................................................................................3-32
EO1-33029
4.
ON LINE MODE ......................................................................................................................4-1
4.1 Operation Panel..............................................................................................................4-1
4.2 Operation........................................................................................................................4-2
4.3 Reset..............................................................................................................................4-2
4.4 Dump Mode....................................................................................................................4-2
5. MAINTENANCE ......................................................................................................................5-1
5.1 Cleaning .........................................................................................................................5-1
5.1.1 Print Head/Platen/Sensors..............................................................................................5-1
5.1.2 Covers and Panels..........................................................................................................5-2
5.1.3 Optional Cutter Module ...................................................................................................5-2
5.2 Care/Handling of the Media and Ribbon .........................................................................5-2
6. TROUBLESHOOTING ............................................................................................................6-1
6.1 Error Messages ..............................................................................................................6-1
6.2 Possible Problems..........................................................................................................6-2
6.3 Removing Jammed Media ..............................................................................................6-3
6.4 Threshold Setting ...........................................................................................................6-4
APPENDIX 1 SPECIFICATIONS ................................................................................................ A1-1
A1.1 Printer.......................................................................................................................... A1-1
A1.2 Options........................................................................................................................ A1-2
A1.3 Media .......................................................................................................................... A1-2
A1.3.1 Media Type ................................................................................................................. A1-2
A1.3.2 Detection Area of the Transmissive Sensor ............................................................... A1-3
A1.3.3 Detection Area of the Reflective Sensor .................................................................... A1-4
A1.3.4 Effective Print Area ..................................................................................................... A1-4
A1.4 Ribbon......................................................................................................................... A1-5
APPENDIX 2 MESSAGE AND LED............................................................................................ A2-1
APPENDIX 3 INTERFACE .......................................................................................................... A3-1
APPENDIX 4 SYSTEM MODE .................................................................................................... A4-1
A4.1 Operation Panel........................................................................................................... A4-1
A4.2 Overview ..................................................................................................................... A4-2
A4.3 Self-Diagnostic Test .................................................................................................... A4-3
A4.4 Printer Parameter Fine Adjustment.............................................................................. A4-5
A4.5 Test Print................................................................................................................... A4-13
A4.6 PCL Emulation Setting............................................................................................... A4-19
A4.7 Additional Information ................................................................................................ A4-23
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions............................................. A4-23
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions ................ A4-27
A4.7.3 Magnified Views of Slant Line Pattern...................................................................... A4-30
APPENDIX 5 PRINT SAMPLES ................................................................................................. A5-1
GLOSSARIES
INDEX
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in
this manual.
1. PRODUCT OVERVIEW
EO1-33029
1.1 Introduction
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
Thank you for choosing the TEC B-852 series label/tag printer. This
Owner’s Manual contains valuable information from general set-up to
how to confirm the printer's operation using a test print, and should be
read carefully to help gain maximum performance and life from your
printer. This manual should be kept close at hand for everyday reference.
Please contact your TOSHIBA TEC representative for further
information concerning this manual.
The B-852 printer has the following features:
• A 8.3 inch wide print head installed in such a compact body that the
size of the printer body (except the Supply Holder Unit) is about 1/3
of the B-872 printer.
• The print head block can be fully opened to provide accessability.
• Various kinds of media can be used since the black mark sensors are
located above and under the media passage, respectively, and the
media sensors can be moved from the center to the left edge of the
media.
• When the optional interface board is installed, Web functions such as
remote maintenance and other advanced network functions are
available.
• Superior hardware, including the specially developed 300 dots/inch
(11.8 dots/mm) thermal print head which allows very clear print
quality at a print speed of either 2 inches/sec. (50.8 mm/sec.) or 4
inches/sec. (101.6 mm/sec.).
• Besides the optional cutter module, there is also an optional PCMCIA
Interface Board, Expansion I/O Interface Board, PCL5 Interface
Board Kit, and the KB-80-QM Keyboard Unit.
1.3 Unpacking
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
NOTES:
• Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have
no liability for any damage
of any kind sustained during
transportation of the
product.
• Keep the cartons and pads
for future transportation of
the printer.
1- 1
1. PRODUCT OVERVIEW
EO1-33029
1.4 Accessories
1.4 Accessories
CAUTION!
Be sure to use TOSHIBA
TEC approved print head
cleaner. Failure to do this
may shorten the print head
life.
When unpacking the printer, please make sure all accessories are supplied
with the printer.
… Owner’s Manual (1 copy)
(Doc./No. EO1-33029)
…
Power Cord (1 pc.)
(P/No. FBCB0030202)
TEC Label/Tag Printer
B-850-TS-12-QQ
Owner's Manual
TOSHIBA TEC CORPORATION
… Print Head Cleaner (1 pc.)
(P/No. 24089500013)
…
Supply Holder Unit (1 pc.)
(P/No. FMBD0042701)
THERMAL HEAD CLEANER
… Supply Holder Frame (L) (1 pc.)
(P/No. FMED0035201)
…
Supply Holder Frame (R) (1 pc.)
(P/No. FMED0035301)
… Supply Holder Base (1 pc.)
(P/No. FMBB0063401)
… Wing Bolt M-4x6 (2 pcs.)
(P/No. X20L406130)
1- 2
1. PRODUCT OVERVIEW
EO1-33029
1.5 Appearance
1.5 Appearance
The names of the parts or units introduced in this section are used in the
following chapters.
9.6 (243)
10.4 (265)
1.5.1 Dimensions
NOTE:
Depth is 18.5 inches (470 mm)
when the optional Cutter
Module is installed on the
printer.
15.2 (385)
7.1 (181)
16.9 (429)
16.8 (427)
Dimensions in inches +(mm)
1.5.2 Front View
LCD Message Display
Operation Panel
Head Pressure
Adjust Lever
Top Cover
Power Switch
Media Outlet
1.5.3 Rear View
Supply Holder Unit
Expansion I/O Interface
Connector (Option)
Parallel Interface
Connector (Centronics)
PCMCIA Card
Slot (Option)
Serial Interface
Connector (RS-232C)
Keyboard Interface
Connector
Supply Holder Frame
1- 3
PCL5 Interface
Connector (Option)
1. PRODUCT OVERVIEW
EO1-33029
1.5 Appearance
1.5.4 Operation Panel
LCD Message Display
ON LINE LED
(Green)
POWER LED
(Green)
POWER
ON LINE
ERROR
[PAUSE] key
[FEED] key
[RESTART] key
ERROR LED
(Red)
FEED
RESTART
PAUSE
Please see Section 4.1 for further information about the Operation Panel.
1.5.5 Interior
Print Head
Print Head Block
Ribbon Holder
Black Mark/
Feed Gap Sensor
Platen
Head Block
Release Lever
Paper Guide
1- 4
2. PRINTER SETUP
EO1-33029
2.1 Precautions
2. PRINTER SETUP
This section outlines the procedures to setup your B-852 printer prior to
its operation. The section includes precautions, connecting cables,
assembling accessories, loading media and ribbon, inserting the optional
memory card, and performing a test print.
2.1 Precautions
• To insure the best operating environment, and to assure the safety of
the operator and the equipment, please observe the following
precautions.
• Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
• Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
• Make sure that the printer is connected to a clean source of AC Power
and that no other high voltage devices that may cause line noise
interference are connected to the same mains.
• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.
• Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer especially the optional cutter mechanism.
• Make sure to turn off the printer power and to remove the power cord
from the printer whenever working on the inside of the printer such as
changing the ribbon or loading the media, or when cleaning the
printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
• Store the media and ribbons in accordance with their specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may
receive an electrical shock. Additionally, the printer contains many
delicate components that may be damaged if accessed by unauthorized
personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is blinking.
2- 1
2. PRINTER SETUP
EO1-33029
2.2 Procedure before Operation
2.2
Procedure before
Operation
This section describes the outline of the printer setup.
1.
Unpack the accessories and printer from the box.
2.
Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3.
Assemble the Supply Holder Frame and attach it to the rear of the
printer. (Refer to Section 2.3.)
4.
The host computer must have an available serial port or Centronics
parallel port. (Refer to Section 2.4.)
5.
Be sure to insert the power cord plug into an AC outlet. (Refer to
Section 2.5.)
6.
Load the media roll onto the Supply Holder Unit and set it on the
Supply Holder Frame. (Refer to Section 2.7.)
7.
Adjust the position of the Feed Gap Sensor or Black Mark Sensor
depending on the media being used. (Refer to Section 2.8.)
8.
Load the ribbon into the Print Head Block. (Refer to Section 2.9.)
9.
Turn the Power ON. (Refer to Section 2.6.)
NOTE:
To communicate with the host
computer, either an RS-232C
cable or Centronics cable is
required.
(1) RS-232C cable: 9 pins
(do not use null modem
cable)
(2) Centronics cable: 36 pins
(3) Expansion I/O cable: 24
pins (Option)
NOTE:
Use of a Windows Driver will
allow issuing media on the B852 printer in place of a
general laser printer from a
Windows application.
Installing the optional PCL5
interface board in the B-852
printer allows use of the
drivers which support the
PCL5.
The printer can also be
controlled with its own
programming commands.
Please contact your TOSHIBA
TEC reseller for the
Interface/Communication
Manual.
10. Perform a test print. (Refer to Section 2.11.)
11. Install the Printer Drivers. (Refer to Section 3.)
2- 2
2. PRINTER SETUP
EO1-33029
2.3 Assembling the Accessories
2.3
2.3.1
Assembling the
Accessories
Assembling the
Supply Holder Frame
NOTE:
Make sure that the two small
flanges at each end of the
Supply Holder Base fit into the
small rectangular holes at the
bottom of the Supply Holder
Frames before tightening the
Wing Bolts.
The following procedure outlines the steps required to assemble the
Supply Holder Frame and attach the frame to the B-852 printer in
preparation for loading the media.
1. Assemble the Supply Holder Frame (L) and Supply Holder Frame (R)
to the Supply Holder Base using the two M-4X6 Wing Bolts supplied,
as shown below.
Supply Holder Frame (L)
Supply Holder Frame (R)
Wing Bolt
Supply Holder Base
Wing Bolt
NOTE:
After attaching the supply
holder frame to the printer,
make sure that it is assembled
firmly.
2. Attach the assembled Supply Holder Frame to the rear of the B-852
printer by inserting the hooks of the Frame into the two slots in the
rear of the printer as shown in the figure below.
Hook
Hook
2- 3
2. PRINTER SETUP
EO1-33029
2.4 Connecting the Cables to Your Printer
2.4 Connecting the
Cables to Your
Printer
The following paragraphs outlines how to connect the cables from the B852 printer to your host computer, and will also show how to make cable
connections to other devices such as the KB-80-QM keyboard, etc.
Depending on the application software you use to print labels, there are
three possibilities for connecting the printer to your host computer.
These are:
• A serial cable connection between the printer’s RS-232 serial
connector and one of your host computer’s COM ports.
(Refer to APPENDIX 3.)
• A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
• A parallel cable connection between the printer’s optional PCL5
interface connector and your host computer’s parallel port (LPT).
The diagram below shows all the possible cable connections to the
current version of the B-852 printer.
5
2
4
3
1
c Parallel Interface Cable (Centronics)
d Serial Interface Cable (RS-232C)
e PCL5 Interface Cable (Option)
f KB-80-QM Keyboard Interface Cable (Option)
g Expansion I/O Interface Cable (Option)
2- 4
2. PRINTER SETUP
EO1-33029
2.5 Connecting the Power Cord
2.5 Connecting the
Power Cord
1. Make sure that the printer power switch is in the off position.
Power Switch
CAUTION!
1. Make sure that the
printer power switch is
turned to the off
position before
connecting the power
cord to prevent
possible electric shock
or damage to the
printer.
2. Connect the Power Cord to the printer as shown in the figure below.
Power Connector
2. Use only the power
cord supplied with the
printer. Use of any
other cord may cause
electric shock or fire.
3. Connect the power
cord to a three-prong
outlet only, with the
third prong being a
good ground (earth)
connection.
3. Plug the other end of the Power Cord into a grounded outlet as
shown in the figure below.
Power Cord
2- 5
2. PRINTER SETUP
EO1-33029
2.6 Turning the Printer ON/OFF
2.6 Turning the Printer
ON/OFF
When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
your host computer before turning off the printer.
2.6.1 Turning ON the Printer
1. To turn ON the printer power, press the power switch as shown in the
diagram below. Note that ( ) is the power ON side of the switch.
CAUTION!
Use the power switch to
turn the printer On/Off.
Plugging or unplugging
the power cord to turn
the printer On/Off may
cause fire, an electric
shock, or damage to the
printer.
Power Switch
NOTE:
If an error message appears
in the display instead of the
ON LINE message or the
ERROR LED lamp is
illuminated, go to Chapter
6.1, Error Messages.
2.6.2 Turning OFF the
Printer
CAUTION!
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE and POWER LED lights are
illuminated.
1. Before turning off the printer power switch verify that the ON LINE
message appears in the LCD Message Display and that the ON LINE
LED light is on and is not flashing.
2. To turn OFF the printer power press the power switch as shown in the
diagram below. Note that ( { ) is the power OFF side of the switch.
• Do not turn off the
printer power while the
media is being printed
as this may cause a
paper jam or damage
to the printer.
Power Switch
• Do not turn off the
printer power while the
ON LINE light is
blinking as this may
cause damage to your
host computer.
2- 6
2. PRINTER SETUP
EO1-33029
2.7 Loading the Media
2.7 Loading the Media
The following procedure will outline the steps required to install the
media onto the Supply Holder Unit and adjust its position in the Supply
Holder Frame at the rear of the B-852 printer. The procedure will then
show the steps to properly load the media into the printer so that it feeds
straight and true through the printer.
2.7.1 Installing the Media
onto the Supply Holder
Unit
The figure below shows the assembled Supply Holder Unit and the
paragraphs that follow show the step-by-step procedures to disassemble
the Supply Holder Unit, install the media onto the Supply Shaft, then
reassembling the Supply Holder Unit so that the auto centering
mechanism will automatically center the media on the Supply Shaft.
Stopper
Removable
Supply Holder
Wide Slot
3
Narrow Slot
2
Non-removable
Supply Holder
Green Supply Holder
Locking Knob
1
Supply Shaft
Disassembling the Supply Holder Unit
NOTES:
1. The Non-removable Supply
Holder is the one that
slides in the wide slot while
the Removable Supply
Holder is the one that
slides in the narrow slot.
2. Do not turn the supply
holder locking knob
counter-clockwise too far,
or it may come off the
supply holder Unit.
1. Position the Supply Holder Unit as shown in the above diagram so
that the Non-removable Supply Holder is at the right.
2. Rotate the green Supply Holder Locking Knob in the direction of
arrow c (counterclockwise) to loosen the Removable Supply Holder.
3. Slide the Removable Supply Holder in the direction of arrow d to
remove it from the Supply Shaft.
4. Rotate the green Supply Holder Locking Knob in the direction of
arrow e (counterclockwise) to loosen the Non-removable Supply
Holder.
5. Slide the Non-removable Supply Holder all the way to the end of the
Supply Shaft until it stops.
2- 7
2. PRINTER SETUP
EO1-33029
2.7 Loading the Media
The diagram below, and the steps that follow, show the procedures for
2.7.1 Installing the Media
onto the Supply Holder installing the Media onto the Supply Shaft and reassembling the Supply
Holder Unit. Be sure to follow the step-by-step procedure exactly or the
Unit (cont.)
auto centering mechanism may not work properly.
WARNING!
If you turn the
Removable Supply
Holder side down after
loading the media, the
media may drop by
weight. You might be
injured by the dropped
media.
Removable
Supply Holder
4
Green Supply
Holder
Locking Knob
Tab
CAUTION!
When installing the media
roll, do not push on the
Non-removable Supply
Holder as this will result in
the media roll not being
properly centred.
NOTES:
1
Spacer
1
1
3
2
Slot
Supply Shaft
Non-removable
Supply Holder
Media Roll
Installing the Media and reassembling the Supply Holder Unit
1. This supply holder accepts
four sizes of media core: 38
mm, 40 mm, 42 mm and 76.2
mm.. When using a media roll
of 38 mm, 40 mm, or 42 mm,
remove the spacers from the
supply holders by pushing
both hooks of the spacer.
Keep the removed spacers
safe.
2
Print Side
Supply
Holder
1. Place the media roll onto the Supply Shaft with the media feeding
from the bottom as shown in the diagram above. c
2. Align the tab of the Removable Supply Holder with the Slot in the
Supply Shaft, then reinstall the Removable Supply Holder by sliding it
onto the Supply Shaft as shown in the figure above.
3. Holding the reassembled Supply Holder Unit in your right hand, apply
pressure only to the reinstalled Removable Supply Holder to push it in
the direction of arrow d, causing the auto centering mechanism to
center the media on the Supply Shaft.
4. Tighten the green Supply Holder Locking Knob for the Removable
Supply Holder by turning it in the direction of arrow e.
5. Tighten the green Supply Holder Locking Knob for the Nonremovable Supply Holder by turning it in the direction of arrow f .
2. Use only inside wound label
stock. Outside wound label
stock may not feed properly.
Use outside wound label stock
at your own risk.
3. Do not over-tighten the
green supply holder locking
knob.
2- 8
2. PRINTER SETUP
EO1-33029
2.7 Loading the Media
2.7.2 Installing the Supply
Holder Unit onto the
Supply Holder Frame
NOTE:
1. Insert the assembled Supply Holder Unit into the rear notches of the
Supply Holder Frame as shown in the diagram below.
Rear Notch
Brass Bushing
Make sure that the brass
bushings of the Supply Shaft
are seated into the notches so
that the entire Supply Holder
Unit rotates smoothly.
CAUTION!
The reassembled Supply
Holder Unit and media roll
may be quite heavy, so
be careful not to pinch
your fingers when
installing the Supply
Holder Unit onto the
Supply Holder Frame.
2.7.3 Loading Media into
the Printer
WARNING!
The Top Cover can be
opened during the
operation for control
purposes only. It should
be closed during normal
operation.
Rear Notch
Supply Holder Frame
2. Now feed the media from the bottom of the media roll into the media
slot at the rear of the printer as shown.
The following paragraphs outlines how to properly install the media into
the printer from the Supply Holder Unit that has been installed in the
previous steps.
1. Raise the Top Cover as shown in the diagram below.
Top Cover
2- 9
2. PRINTER SETUP
EO1-33029
2.7 Loading the Media
2.7.3 Loading Media into the 2. Release the Print Head Block by pressing down on the Head Block
Release Lever c as shown below.
Printer (Cont.)
WARNING!
• The Print Head may
become hot. Do not
touch the Print Head.
• Risk of injuries. Do not
touch moving parts.
Disconnect the mains
before maintenance of
ribbon and media.
3. Raise the Print Head Block to its fully open position as shown by the
arrow d in the diagram below.
Print Head
Element
Print Head Block
2
1
CAUTION!
Be careful not touch the
Print Head Element when
raising the Print Head
Block. Failure to do this
may cause missing dots
by static electricity or
other print quality
problems.
Head Block
Release Lever
4. Release the Paper Guide Locking Levers on the two Paper Guides as
shown in the figure below.
5. Grasp the right hand Paper Guide and move it to the right to open the
Paper Guides wide enough to accept the media.
6. Feed the media between the two guides.
7. Feed the paper under the Upper Sensor Ass’y and pull the paper until
it extends past the Platen. (until it extends past the cutter outlet when
the optional Cutter Module is attached.)
8. Grasp the right Paper Guide and move it to the left to close both Paper
Guides and automatically center the media.
9. Press the Paper Guide Locking Levers to lock the Paper Guides in
place.
Paper Guide
Paper Guide
Lock
Free
Upper Sensor
Ass’y
Paper Guide
Locking Lever
2-10
Platen
2. PRINTER SETUP
EO1-33029
2.7 Loading the Media
2.7.3 Loading Media into the 10. After loading the media, don’t forget to move the Supply Holder
Unit to the forward notches of the Supply Roll Frame as shown
Printer (Cont.)
below.
Forward Notch
11. If you are using labels or thick tag paper, then it may be necessary to
increase the head pressure by lowering the Head Pressure Adjust
Lever in the figure below.
Head Pressure Adjust Lever
UP
DOWN
NOTE: Head Pressure Adjust Lever Position
Lever position
Head pressure
UP
Low
DOWN
High
Available media
•Thin tag paper
•Narrow media
•Label
•Thick tag paper
•Wide media
•Full width media
• When using full width media, be sure to turn the Head Pressure Adjust
Lever to DOWN, regardless of the thickness.
• For all kinds of media except the full width media, turn the Head Pressure
Adjust Lever to UP, if the print quality is to be ensured.
• If the print tone is light when using thin tag paper, turn the Head Pressure
Adjust Lever to DOWN.
2-11
2. PRINTER SETUP
EO1-33029
2.8 Setting Sensor Positions
2.8 Setting Sensor
Positions
After loading the media, as outlined in the previous paragraphs, it will
then be necessary to set the Media Sensors used to detect the print start
position for label or tag printing.
2.8.1 Setting the Feed Gap
Sensor
1. With the Print Head Block raised as described in section 2.7.3, pass
the labels under the Upper Sensor Ass’y as shown in the figure below.
2. Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the
left or right to center the arrow ( ↑ ) over the label.
3. With the sensor set to the center of the labels, it will best detect the
gap between labels even if the labels are round.
Green Sensor
Adjust Gear
Upper Sensor Ass’y
2.8.2 Setting the Black Mark 1. If the Black Mark is printed on the top of the tag media then simply
rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that
Sensor
the Black Mark Indicator ( ) is directly in line with the Black Mark
on the top of the paper.
2. If the Black Mark is printed on the bottom of the tag media then fold
the media back to be able to see the Black Mark and its relationship to
the Sensor Ass’y as shown in the figure below.
Green Sensor
Adjust Gear
Upper Sensor Ass’y
2-12
2. PRINTER SETUP
EO1-33029
2.9 Loading the Ribbon
2.9 Loading the Ribbon
WARNING!
• The Print Head may
become hot. Do not
touch the Print Head.
• The Top Cover can be
opened during the
operation for control
purposes only. It
should be closed during
normal operation.
• Risk of injuries. Do not
touch moving parts.
Disconnect the mains
before maintenance of
ribbon and media.
1. Raise the Top Cover and release and raise the Print Head Block as
described in section 2.7.3, steps 1 and 2.
2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take
up Roll in your right hand.
3. Install the Ribbon Supply Roll into the Print Head Block as shown in
the figure below and described in the following paragraphs.
4. Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon
Core Guide c and push to compress the Ribbon Spring.
5. Step 2, engage the opposite end of the Ribbon Supply Roll Core to the
Green Ribbon Winding Core d releasing pressure to relax the
Ribbon Spring.
6. Rotate the Green Ribbon Winding Core to lock the Ribbon Supply
Roll into position. e
Ribbon Take-up Roll
Green Ribbon Winding Core
Ribbon Core Guide
Ribbon Spring
STEP 1
3
1
STEP2
2
Ribbon Supply Roll
NOTE:
Be sure to remove any slack in
the ribbon. Printing with a
wrinkled ribbon will lower the
print quality
7. Repeat steps 4 through 6 with the Ribbon Take-up Roll, locking it in
place also.
8. Take up any slack in the ribbon by rotating the Green Ribbon Winding
Core on the Ribbon Take-up Roll in the direction of arrow c.
9. Close the Print Head Block and lock it in place by pressing at
locations d and e in the figure below.
3
Green Ribbon
Winding Core
1
2
2-13
2. PRINTER SETUP
EO1-33029
2.10 Inserting the Optional PCMCIA Cards
2.10 Inserting the
Optional PCMCIA
Cards
When the optional PCMCIA interface board is installed into the B-852
printer, there will be two PCMCIA slots available as shown in the figure
below. This allows for the use of Flash Memory Type Cards or I/O type
Cards such as LAN Cards. The following paragraphs outline how to
insert PCMCIA cards.
CAUTION!
1. Make sure that the printer’s power switch is in the OFF position.
2. Hold the PCMCIA Card so that the model name printed side faces
right. Insert the card into the proper slot until the Eject Button pops
out.
1. To protect PC cards,
discharge static
electricity from your body
by touching the metal
cabinet of the printer
before touching the card.
2. Before inserting or
removing a PCMCIA
card make sure that the
printer’s power is turned
off.
Slot 0:
(Memory type cards only)
Slot 1:
(I/O type cards such as
LAN cards)
3. Be sure to protect
PCMCIA Cards when not
in use by putting them
into their protective
covers.
4. Do not subject the card
to any shocks or
excessive force nor
expose the card to
extremes in temperature
or humidity
5. The card may be
inserted into the slot
halfway even in the
wrong orientation.
However, the slot is
safety designed so that
the card will not seat
against the connector
pins.
Eject Button
Model Name Printed Side
3.
The following PCMCIA cards can be used.
Type
Maker
ATA Card
LAN Card
Description
A card conforming to
San Disk
the PC card ATA
Hitachi
standard
Ether Link III 3C589D
PC card
3 COM Megahertz®
10M bps LAN PC Card
3CCE589ET Series
Flash
Memory
Card (4 MB)
2-14
Remarks
---------Install into the slot
(1) only. (This card
installed into the slot
(0) will not work.)
EF-4M-TB CC
Maxell
---------EF-4M-TB DC
2. PRINTER SETUP
EO1-33029
2.11 Test Print
2.11 Test Print
The following test procedure allows you to perform a print test to verify that
the printer is operating correctly. During the running of this test, the printer
will first issue a blank page of media to allow the sensors to detect the
Black Mark or Label Gap. Then it will print five pages of slanted lines
followed by five pages of sample bar codes then finishing by printing five
pages that contain characters of various sizes.
Issue count = 5 of each kind of label
Print method = Thermal Transfer (ribbon required)
Print speed = 4” per second
Sensor = Transmissive (Feed Gap Sensor) or Reflective (Black Mark
sensor).
Type of print = Batch (No cut)
Print Length = 76 mm
The following paragraphs guide you through the diagnostic procedure for
test label printing. Please follow the step-by-step procedures exactly for
best results.
1. Load the media. For best results, use media that is 76 mm or longer in
length.
2. Press and hold the [FEED] and [PAUSE] keys while turning on the
printer power switch. The LCD Message Display will show the
following message.
!',$*$
3. Press the [FEED] key three times to advance to the test print mode as
indicated by the following message in the LCD Message Display.
!7(6735,17
4. Press the [PAUSE] key and the LCD Message Display will display
the following message.
35,17&21',7,21
5. Press the [RESTART] key and the LCD Message Display will change
to show the following message.
$87235,175()/
6. When the media loaded is:
Tag paper utilizing the Black Mark Sensor (Reflective Sensor)
→ Continue on to the next step 7.
Labels utilizing the Feed Gap Sensor (Transmissive Sensor)
→ Press the [RESTART] key again, and proceed to step 10.
7. Press the [PAUSE] key and the printer will issue one blank label and
will then print five labels of slant lines and the LCD Message Display
will continue to display the following message.
$87235,175()/
2-15
2. PRINTER SETUP
EO1-33029
2.11 Test Print
2.11 Test Print (cont.)
NOTE:
If an error occurs during the
print test the printer will
display an error message and
stop printing. Refer to Chapter
6.1 for a definition of error
messages.
The error may be cleared by
pressing the [PAUSE] key but
the test print will not be
resumed and the LCD message
display will return to showing:
<1> DIAG. V1.0A
NOTE:
When the [PAUSE] key is
pressed in Step 10, the printer
will enter each print pattern
detailed on the setting menu
mode. To exit, press the
[FEED] and [RESTART] keys
at the same time.
8. Press the [PAUSE] key again and the printer will now print five
labels of sample bar codes lines and the LCD Message Display will
continue to display the following message.
$87235,175()/
9. Press the [PAUSE] key again and the printer will now print five
labels of characters of various sizes and the LCD Message Display
will return to showing the test print start message as shown below.
!7(6735,17
10. Upon pressing the [RESTART] key for the second time in step 6,
the LCD Message Display will change to that shown below.
$87235,1775$1
11. Press the [PAUSE] key and the printer will issue one blank label
and will then print five labels of slant lines and the LCD Message
Display will continue to display the following message.
$87235,1775$1
12. Press the [PAUSE] key again and the printer will now print five
labels of sample bar codes lines and the LCD Message Display will
continue to display the following message.
$87235,1775$1
13. Press the [PAUSE] key again and the printer will now print five
labels of characters of various sizes and the LCD Message Display
will return to showing the test print start message as shown below.
!7(6735,17
14. If necessary, the print test may now be repeated from step 4.
15. When you have finished performing the test print operation, turn the
printer’s power OFF then back to ON and check that the LCD
Message Display shows ON LINE and that the ON LINE and
POWER LED lights are illuminated.
2-16
2. PRINTER SETUP
EO1-33029
2.11 Test Print
2.11 Test Print (cont.)
NOTE:
The five printed labels of bar
codes and the five printed
labels of characters will be
76mm in length regardless of
the actual size of the labels
installed. However the slant
line printed labels will be the
same size as the installed
labels.
Example of the slant line test print label
Example of the bar code test print label
Example of the character test print label
2-17
3. PRINTER OPERATION
EO1-33029
3.1 Overview
3. PRINTER OPERATION
This section provides a functional overview of how the printer receives print
data from your host computer and how it will operate in the various
operating conditions. This section also shows you how to install the TEC
Printer Drivers into your computer.
3.1 Overview
Labels will be created on the host computer connected to your printer,
using either a commercially available label creation program or using the
TEC Command Program Language. Or if the optional PCL5 Interface
Board has been installed, the printer will be able to print from any
software using the HP-PCL5 Printer Command Language. The label
information sent from your host computer will consist of a series of
commands that inform the printer of the labels size, layout, orientation,
and number of copies to print and will also contain the print data
including scaleable text, graphics, and bar codes. The printer electronics
will decode the commands and manipulate the data to create a bit graphic
image of the label that will be stored in the printer’s memory. The printer
electronics will then transfer the image as a series of dots, one line at a
time, to the thermal print head.
The thermal print head consists of a line of 2560 thermal elements with
each element shaped like a tiny dot. The dot line is 8.5 inches (216.8
mm) in length resulting in a dot density of 300 DPI. As the paper is
advanced through the printer by the paper feed mechanism, the thermal
head continuously prints the image as a series of dot lines at a resolution
of 300 dots per inch, horizontally and vertically.
Precision feeding and back feeding of the label or tag stock is
accomplished through the use of specialized stepping motors and photosensors. The label gap sensor or the black mark sensor tells the printer
electronics when the label or tag stock is properly positioned under the
head for accureate printing.
3.2 Operating Modes
1. Tear Off Mode – In this operation mode, when the media has stopped
feeding after printing, the label should be in a position that the
operator can simply pull the media downward against the tear off bar
to tear off the printed label.
3- 1
3. PRINTER OPERATION
EO1-33029
3.2 Operating Modes
3.2 Operating Modes
(Cont.)
2. Continuous (or batch) mode – In this mode, the labels will be
continuously printed and fed until the number of labels specified in
the label issue command has been printed. After the last label of the
series has been printed the labels can be torn free from the supply roll
in a similar manner as described in the tear off mode above.
CAUTION!
• Be sure to cut the
backing paper of label.
Cutting labels will cause
the glue to stick to the
cutter, which may affect
the cutter quality and
shorten the cutter life.
• Use of tag paper when
the thickness exceeds
the specified value may
affect the cutter life.
3. Cut Mode - In the cut mode, as each label is printed it is fed forward
to the cutter mechanism where the swing cutter mechanism will
precisely cut the label off from the supply roll. The feed mechanism
will then backfeed the label or card stock until it is properly positioned
under the print head to print the next label in series. The issue
command sent to the printer from the Host can inform the printer to
cut each label or tag after each has been printed or to perform the cut
only after a certain number of labels or tags have been printed and
issued.
NOTE:
Cut mode is available only when
the optional cutter module
(B-7208-QM) is installed.
3- 2
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3 Installing the Printer
Drivers
The TEC MONO Printer Driver is a file of driver information files to be
used to install TEC monochrome thermal printers to operate under
®,
®,
®
Windows 95 Windows 98 and Windows NT .
Installation is accomplished by first downloading the set of printer driver
files from the TOSHIBA TEC Web Site and transferring the printer
drivers to the hard drive of your host computer. Then using the standard
Windows Add Printer function, the driver for the B-852 will be installed.
Once the driver has been installed, then it becomes quite easy to select
the printer properties dialog and set the parameters for printing.
3.3.1 System Requirements
1. System
a. IBM Compatible PC running Windows 95® or Windows 98® or
Windows NT® Version 4.0 Workstation or Windows NT®
Version 4.0 Server.
b. Pentium® processor, 133MHz or greater recommended.
c. Installed memory of 16MB minimum (32MB recommended).
d. Available Hard Disk space of 10MB or more.
NOTE:
Windows 3.1® is not supported.
Windows 3.1®, Windows 95®,
Windows 98®, and Windows
NT® are registered trademarks
of Microsoft Corporation.
Pentium® is a registered trademark of Intel Corporation
3.3.2 Driver Download
2. Interface
a. The RS-232C interface
b. Centronics interface
The following procedures will show you how to obtain the set of TEC
MONO Printer Drivers from the TOSHIBA TEC Barcode Web Site.
1. Access the TOSHIBA TEC Barcode World Wide Web Site at the
following URL:
http://barcode.toshibatec.co.jp
After accessing the above web site, the screen will appear as shown below.
3- 3
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3.2 Driver Download
(Cont.)
2. In the previous screen, click on the Download button. The screen
will change to the license agreement screen as shown below.
3. Read the license agreement and if you accept the terms of the
agreement then click on the Accept button. If you do not agree to the
terms then click on the Decline button, but you will be unable to
download the drivers.
4. Upon clicking on the Accept button the screen will change to list the
available TEC driver sets. Scroll to locate the screen that lists the set
of Monochrome drivers and lists the B-852 driver as shown by the
screen display below.
NOTE:
Driver File name, capacity and
date of the driver may be
changed without prior
notification.
For the latest information about
the driver, please contact your
authorized TOSHIBA TEC
representative.
5. Click on the for WIN95,98&NT button to begin the download of the
driver set file (“Bdrv_Vx_x_Buildxx.exe”). Be sure to note into
which directory of your hard drive that the browser transfers the file.
6. Exit from your browser, and using your Windows Explorer, locate the
downloaded file (“Bdrv_Vx_x_Buildxx.exe”). This file will contain
the setup program that will be needed to build the driver files on your
host computer’s Hard disk.
3- 4
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3.2 Driver Download
(Cont.)
7. When you locate the file, such as Bdrv_Vx_x_Buildxx.exe, double
click on the file to begin extracting the setup program files. The screen
should appear as shown below.
8. To extract the driver to the default directory (C:\TEC\MONO\CD)
click on the OK button to begin the extraction. Otherwise click on the
Reference button to select a different directory as shown by the
screen display below.
9. Select the desired directory to extract the files to and then press the
OK button to begin the extraction as shown by the following screen
display. (The default directory is shown as the install directory)
3.3.3 Driver Installation
NOTE:
For further information about
the installation procedure for
Windows NT®, please contact
your authorized TOSHIBA TEC
representative.
Now that the TEC MONO Driver Set has been installed to your hard
disk, the driver setup program must be run to extract the driver
information files to your hard disk preparatory to your adding the B-852
printer function to your host computer.
1. Locate the driver set that you downloaded in the previous steps. If
you used the default directory, C:\TEC\MONO\CD, go to that
directory.
2. From that directory, run the Setup.exe program to start the Install
Shield Wizard. The screen will change to that shown below.
3- 5
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3.3 Driver Installation
(Cont.)
3. After the Install Shield temporary files have been loaded, the display
will change to the Welcome screen as shown below.
4. Click on the Next button to continue the installation. The screen will
change to the Software License Agreement screen below.
NOTE:
If you click the NO button in the
License Agreement screen, the
program will not be installed
5. Carefully read the Software License Agreement. To accept the
conditions of the agreement, click the Yes button. If you do not
accept the conditions click on the No button.
6. Upon clicking on the Yes button in the above screen, the display will
change to the Choose Destination Location screen shown below
3- 6
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3.3 Driver Installation
(Cont.)
7. Click on the Next button to accept the default Destination Folder
(TEC_DRV\MONO), or click on the Browse button to select a
different folder.
8. Upon clicking on the Next button the driver files will be extracted and
copied to the selected folder as shown by the display below.
9. After all of the files have been transferred the display will change to
the Setup Complete screen below. Click on the Finish button to end
the Setup and return to the Windows desktop.
3.3.4 Add Printers
The previous steps have shown you how to download and install all of
the TEC MONO Printer Drivers. Before you can use the B-852 printer,
its driver must be added using the Windows Add Printer Function.
NOTE:
If you want to use a shared
network printer, you can set it up
quickly by browsing for it in
Network Neighborhood, clicking
the printer's icon, and then
clicking Install on the File menu
1. Click on the Windows Start button and then move the mouse pointer
to highlight Settings and click on the Printers icon.
2. Follow the procedures as outlined in the on screen menus of the Add
Printers Wizard.
3. Make sure to click on the Have Disk button in the Add Printer Wizard
and indicate the C:\TEC_DRV\MONO folder as the source for the
TEC Printer Driver information files.
3- 7
3. PRINTER OPERATION
EO1-33029
3.3 Installing the Printer Drivers
3.3.4 Add Printers (Cont.)
4. After the TEC Printer Driver has been successfully loaded, the
Printers screen should appear as shown below, showing the TEC B852 as being successfully installed.
3.3.5 Uninstalling the TEC
B-852 Printer Driver
If it becomes necessary to remove the TEC B-852 printer driver from
your host computer, then it can be removed as follows.
NOTE:
Do not uninstall the printer until
you have closed all applications.
CAUTION!
If you are going to install
an upgraded version of the
TEC printer driver you
must first uninstall the
folder “TOSHIBA TEC
PRINTER DRIVER
MONO” by the steps
outlined here.
1. In the Printers screen shown above, click on the TEC B-852 icon to
highlight it.
2. Click on the File menu, and when the File sub menu appears, click on
Delete. The icon for the TEC B-852 will disappear from the Printers
screen.
3. Access the Windows Control Panel and click on the Add/Remove
Programs icon.
4. The Add/Remove Program Properties window will appear. In this
window, click on TOSHIBA TEC PRINTER DRIVER MONO to
highlight it and then click on the Add/Remove button.
5. In the Confirm File Deletion screen that appears, click on the
Yes button to complete the removal of the TEC Printer Driver.
3- 8
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4 Using the B-852
Printer Properties
Menus
This section will outline how to use the B-852 Printer Properties menus
to control the printing performance of the printer. The following
paragraphs will show you how to access the Printer Properties menus and
how to change printer settings through these menus.
1. Access the Printers screen, and then right click on the TEC B-852
icon to access the printer functions menu as shown below.
NOTES:
• The Help button at the
bottom of the display appears
grayed out for the general
tab, but will be active for
most of the other tabs.
Clicking the Help button will
provide some extensive help
screens.
• Clicking on the ? button at
the top of the properties
display and then pointing to a
function on the properties
page will result in the
appearance of a small help
message concerning that
function.
• The Apply button at the
bottom of the display should
be clicked after making any
changes to the properties, to
immediately apply the
changes.
2. Highlight and click on Properties in the functions menu as shown in
the screen display above. The TEC B-852 Properties screen will
appear as shown below.
3- 9
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.1 Summary of Properties The B-852 Properties setting page has eleven tabs to select the different
property setting menus. Clicking on a tab will display the menu
associated with that property allowing you to make changes to the
operation of the printer. The following paragraphs will summarize these
properties.
•
General – When clicking on this tab, you can print a test page and
select the composition of separator pages if used.
•
Details – After clicking on this tab you can make changes to printer
port settings, time out settings, and spool settings.
•
Color Management – This tab would not be used with the B-852
printer as it is used only for associating color profiles with color
printers.
•
Regional Settings – Clicking on this tab will allow you to change the
language that the driver displays and also allows you to specify the
units of measurements (mm, inches, etc.) displayed by the driver.
•
Page Setup – Clicking on this tab allows you to specify the default
label size and orientation and create new labels or edit existing labels,
and to specify the number of labels to be printed.
•
Graphics – Clicking on this tab allows you to select the printer
resolution, dithering method, and print intensity (darker or lighter).
•
Bar Fonts – Clicking on this tab allows you to add new bar code
fonts, edit existing bar code fonts, delete existing bar code fonts, or
import and export bar code fonts as *.sbf files.
•
Stock – Clicking on this tab will allow you to select the print method,
sensor type, set label gap, select issue mode and specify cutter use,
set print speed (2 or 4 inches per second), and make fine adjustments
to print feed, backfeed, cut, and strip positions.
•
Options – Clicking on this tab allows you to select graphic transfer
mode and to adjust the print density in direct thermal or thermal
transfer mode.
•
Testing – Clicking on this tab allows you to print a test label, send a
file to the printer, check the thermal head for broken pins, set print
logging options and view or clear the log, specify ribbon settings,
feed a label, and cut the last printed label.
•
About – Clicking on this tab will provide you with a way to check
the installed driver version, printer capabilities, and system
information, and also to read the software license agreement covering
this driver.
3-10
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.2 General Properties Tab This property will allow you to set up a comment, designate a separator
page, or print a test page.
NOTE:
• If you share this printer, the
comment will be displayed on
computers that share this
printer. However, if you
change the comment, the
updated version will not
appear on the other computers
unless the printer is
reinstalled.
NOTES:
Comment Window - Provides a place for you to add a comment about
the printer; for example, when it is available or what it is used for.
Separator page - Inserts a page between each document printed. If you
want to use a custom separator page, click the Browse button to locate
and specify which separator file you want to print between documents.
The display below shows the screen display when the arrow of the
Separator page: scrolling text box has been clicked showing the choices
for a separator page.
• Separator pages are useful if
many people are using your
printer or if you are printing
multiple documents at once.
• A separator page can be a full
page that includes graphics or
a simple page with text only.
• You can use any Windows
metafile (.wmf) for a separator
page.
• You can set up separator
pages only if the printer is
attached directly to your
computer.
Print Test Page button - Clicking on this button will send a test page to
your printer to verify if it has been properly set up for printing.
3-11
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.3 Details Tab
NOTE:
The print to the following
port: scrolling text box
displays the port the printer is
connected to or the path to the
network printer being used.
The print path can be changed
by typing the network path
here, by opening the list and
clicking a different port, or by
clicking the Add Port button
and specifying a new port.
This property will allow the necessary functions needed to select, add or
delete a printer port, select a different printer driver, capture additional
network printer ports, designate timeout settings, change spool settings,
and change the port settings. After clicking on the Details tab, the
following screen will appear.
Select a Printer Port - The Print to the following port: scrolling text
box, the Add Port button, and the Delete Port button work together to
allow the selection of a different port than the default port for printing.
The screen below shows what appears when clicking on the arrow of the
Print to the following port: scrolling text box.
NOTE:
To print to a file, click File in
the Print to the following
port: scrolling text box.
Clicking on the Add Port... button will allow adding additional ports to
the Print to the following port: scrolling text box while clicking on
the Delete Port... button will allow the deletion of ports currently
contained on the Print to following port: scrolling text box.
3-12
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.3 Details Tab (Cont.)
NOTE:
When clicking on the arrow in
the Print using the
following driver: scrolling
text box, a drop down list
appears showing all the
current drivers installed on the
host computer (as in the
display at the right), to allow
the selection of a different
driver from the list.
Select a Different Printer Driver - The Print using the following
driver: scrolling text box works with the New Driver... button to add
new printer drivers to the PC and to select a different driver from the one
currently being used. The current driver will be highlighted in the list.
%
7(& %
Not Selected Timeout Setting Box - Allows entering a value to specify
how much time (in seconds) Windows will wait for the printer to be
online before reporting an error.
NOTE:
If problems occur when
printing large documents, it
may become necessary to
increase the value of the
Transmission Retry:
timeout setting.
Transmission Retry Timeout Setting Box - Allows entering a value to
specify how much time (in seconds) Windows will wait for the printer to
be ready to print before reporting an error.
When clicking on any other driver besides the current one from the list,
the following screen display will appear.
NOTE:
When clicking on the New
Driver button, the same screen
as shown above right will
appear. However, when
clicking on the Yes button, the
screen shown at the top of the
next page will appear,
allowing the installation of an
entirely new driver to the host
computer.
Clicking on the Yes button will result in the driver being changed, but
clicking on the No button will prevent the driver from being changed.
3-13
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.3 Details Tab (Cont.)
NOTES:
• Click Capture Printer
Port.
• In the Device list, click the
printer port desired to be
captured. Type the network
path, and then click OK.
• In Print to the following
port, click the port just
mapped.
Capture Additional Printer Ports - When clicking on the Capture
Printer Port. button it will allow the capturing of a port (LPT1~LPT9)
and mapping it to a network drive. When clicking on End Capture...it
will end the capture, removing the mapping of a port from a network
drive.
Changing Spool Settings - When clicking on the Spool Settings...
button the following screen will appear to allow changing of the spool
settings for the printer driver.
NOTES:
• If spooling is turned off it will
become impossible to pause
print jobs.
• If this printer is a network
printer and spooling is turned
off, then the print offline
• If problems occur printing
with the EMF option then try
the RAW option.
3-14
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.3 Details Tab (Cont.)
NOTE:
Changing Port Settings - When clicking on the Port Settings button, the
screen that will appear will depend on whether a parallel port (LPT) or a
serial port (COM) is currently highlighted in the Print to the following
port: scrolling text box. For example, if one of the COM ports is highlighted
in the Print to the following port: scrolling text box, then the following
screen will appear to allow changing the settings for that port.
If using the serial interface
(COM port) for connection to
the B-852 printer, make sure
that the settings here agree with
the settings set in the printer
parameter settings.
3.4.4 Regional Settings Tab
This properties management screen will allow changing the language and
units of measurement to agree with the region in which these printers are
being used. After clicking on the Regional Settings tab the following
display will appear.
NOTE:
By default, the driver will use
the Regional Settings as
specified in the Windows
Control Panel for settings like
language, measurement system,
and decimal point or comma.
3-15
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.4 Regional Settings Tab
(Cont.)
Language Selection - By clicking on the arrow in the Language: scrolling
text box, the following screen will appear to allow selection of the desired
language to be used in the printer driver property screens.
NOTES:
• If displaying the driver in a
language other than the system
default is desired, choose the
language here. Changes to the
language will not take effect
until the dialog is closed and
opened again.
• For a language to list here,
there must be a driver
translation in that language
and it must be supported by
the current operating system.
Languages requiring doublebyte character sets, such as
Japanese or Chinese, may not
be available unless running
under the corresponding
version of Windows.
Measurement System Selection - By clicking on the arrow in the
Units: scrolling text box, the following screen will appear to allow the
selection of the desired units of measurement.
NOTES:
• It is possible to specify a
value in another system of
measurement by typing the
desired units after the name.
For example, if the driver is
set to inches, simply type
“3.5 cm” into any edit
control and it will be
automatically converted into
“1.38 in”.
• The “Use System Default”
selection will use the system
of measurement that is
currently selected in
Windows Control Panel’s
Regional Settings.
3-16
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.5 Page Setup Tab
NOTE:
When specifying a label stock
size different from the existing
label stock sizes, either create a
new label stock size or edit an
existing one. Pushing the New
button brings up the same dialog
as the Edit button, except that
instead of viewing an existing set
of label stock settings, it
provides a new blank set to set
as desired.
The Page Setup properties management screen is the area in which to
specify the label stock, specify the print orientation, specify black on
white or white on black (negative) print, specify the number of labels to
print, and set some advanced options. After clicking on the Page Setup
tab, the following screen will appear.
Label Stock - In the preceding display, the area dealing with Label Stock
allows configuring the size of the label stock loaded into the printer.
Either specify a previously loaded stock by name through the Name:
scrolling text box, add a new label stock specification to the list, edit a
label stock already on the list, import a stock list file (*.sfm), or export
the current stock list as a *.sfm file. Clicking on the arrow of the Name:
scrolling text box, will reveal a drop down list showing all the current
stock listing as shown in the screen display below.
3-17
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.5 Page Setup Tab (Cont.) By clicking on either the New button or the Edit button, the following
screen display will appear.
NOTES:
The options available in the
Edit Label Stock dialog are:
Label Stock Name. Used to
display the name of the
existing label stock name that
is being edited or to enter the
name of a new label stock size.
Label Size. Used to specify the
height and width of a label
stock size. Keep in mind that
height and width are relative
to the orientation of the label.
For example, when printing
using portrait orientation,
there may be a label with a
height of 6” and a width of 4”.
However, when changing the
orientation to landscape, the
height would change to 4” and
the width to 6”.
Exposed Liner Width. Used
to specify the distance between
the edges of the paper backing
the label and the edges of the
label.
• When the New button has been pressed, a new label name, width,
height, and exposed liner widths may be specified and when the OK
button is clicked it will be added to the stock list.
• When the Edit button has been pressed, the highlighted label in the
stock list can have its name, width, height, and exposed liner width
changed to new values.
By clicking on the Portrait, Landscape, Portrait rotated 180o, or
Landscape rotated 180o radio buttons, the print orientation can be
changed. The preview page to the left of the orientation buttons will
change to reflect the selected orientation as shown below.
NOTE:
Most applications allow
defining page orientation from
within the application, but
many do not allow 180°
rotation of the image. Choose
the default page orientation
from those shown at the right.
Portrait
Landscape
3-18
Portrait
rotated 180°
Landscape
rotated 180°
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.5 Page Setup Tab (Cont.) When the Negative check box has been checked, the print will be white
NOTE:
The Copies option is usually
set to one because most
programs know how to specify
a copy count to the driver.
Manually specify this driver
setting when using programs
that don’t properly take
advantage of a printer’s
copying capability. (In these
cases, be sure to leave copies
set to “1” in the program,
otherwise it will print many
more copies than desired!).
on black. When this check box is unchecked, the print will be black on
white. The preview page to the left of the orientation buttons will reflect
negative or positive print selection.
The up and down arrows of the Copies: scrolling text box can be
clicked to increase or decrease the number of copies to be printed.
When the Advanced Options button has been clicked, the screen
display will change to that shown below.
NOTE:
In order to make any changes
to the User Commands, it
will be necessary to have
knowledge of the command
programming language used to
send label commands to the
printer. Information about the
TEC Printer Command Language is provided in TEC’s
External Equipment Interface
Manual. Please contact your
TOSHIBA TEC representative
for further information
concerning this manual.
Additional Advanced Options
NOTE:
The Advanced Options dialog
allows control of the printer
options for which the printer
driver does not provide
explicit control. This is done
with four fill-in data fields for
user-defined commands. Also
for importing or exporting
previously specified printer
driver settings.
Printing Preferences - The following settings will allow saving or
exporting the settings of this printer driver so that they may be imported
into a different or freshly installed printer driver. It also allows importing
previously saved settings to replace the current settings of this printer
driver. The settings will be exported into a file name created and will
have a SDM extension (*.sdm)
• Import - Allows importing previously saved printer driver settings.
The settings that can be imported depend on which printer driver is
being used.
• Export - Allows exporting the settings of this printer driver. The
settings that can be exported depend on which printer driver is being
used.
3-19
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.5 Page Setup Tab (Cont.) Enable Device Line Substitution - Most applications draw lines as a
graphic, rather than using line commands built-in to the printer. With this
feature enabled, the driver will try to use the printer's line commands to
draw lines and boxes whenever possible. Some applications do not
always print correctly with this feature enabled. Enabling this feature
will cause vertical or horizontal lines to be recognized as a printer
command rather than a graphic.
Minimum Length. - The minimum length of a line that is to be
recognized as a printer command.
WARNING!
This Setting is for
advanced users only. Do
not change this setting
otherwise.
3.4.6 Graphics Tab
Unprintable Width - Setting the Unprintable Width allows making
minor adjustments in the horizontal positioning of the printed image on
the label. The distance from the edge of the label stock being used to the
print head may be slightly different than the default setting in the driver
due to manufacturing differences. Making small adjustments to this
number can help compensate for the difference and obtain a more
accurate object placement.
The options that are available on the Graphics property page allow
specifying how text and images will be printed on the label. When
clicking on the Graphics tab the following screen display will appear.
Resolution - This scrolling text box will show the printers possible
resolution settings. On the B-852 only one resolution is available, 300 dpi
x 300 dpi.
3-20
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.6 Graphics Tab (Cont.)
NOTE:
Many Windows programs allow
designing with different colors
and shades of gray, even though
the thermal printer only prints in
one color: black. By outputting
different black dot-patterns,
each color can be translated into
what appears to be a different
shade of gray on the printer.
Dithering - Creating the illusion of different shades of gray by varying the
pattern of dots. Close observation reveals that varying the patterns of
black and white dots produces different shades of gray. There are no gray
dots at all. The more dither patterns that a device or program supports, the
more shades of gray it can represent. This screen allows making the
following selections for dithering.
• None. Outputs the sharpest images when printing bitmap graphics that
contain only black and white, but no colors or grays.
• Coarse. Does the best job of printing lots of different shades of gray,
but will but will soften the edges of graphic images the most.
• Fine. Retains greater clarity in higher resolution graphic images than
than the “Coarse” setting, but can’t print as many different shades of
gray.
• Line Art. The “Line Art” dithering method uses patterns optimized
for printing line art, rather than general purpose images.
• Error Diffusion. Uses a more complex algorithm to avoid the
patterned look of the “Coarse” or the “Fine ” setting.
Intensity - The intensity of the printed label can be adjusted with the
slider bar from 0 (darkest) to 200 (lightest). Default value is 100.
Color - the only selection here on the B-852 series is Monochrome.
3.4.7 Bar Fonts Tab
NOTES:
• Most thermal printers have
internal support for many
different bar code symbologies. Most Windows applications are unable to access
these bar codes directly.
However, it is possible to
create an artificial font that
represents a bar code, and
then this font will be listed and
can be selected within any
Windows application that
supports printer fonts. At print
time, the font is converted by
the driver into the desired bar
code.
This Property Page will allow adding, deleting, modifying, importing,
exporting, and viewing currently defined bar code fonts. These fonts will
be listed in many Windows applications that normally do not support
printing bar codes. Although they will not appear as bar codes on the
screen, they will print as bar codes. An unlimited number of bar fonts
can be created, each of which may have different bar code parameters.
Upon pressing the Bar Fonts tab the screen display below will appear.
• Some symbologies will have
minimum and maximum data
lengths, or only accept certain
characters. The bar font
functionality in this driver will
properly filter, format and add
necessary characters to bar
codes before they are printed.
3-21
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.7 Bar Fonts Tab (Cont.)
The above window has the following functions:
•
Bar Fonts View List. This window will display a list of all bar code
fonts currently set up and their resolution they were created at in dots
per inch (dpi). The status bar at the bottom of this list will display
information about the currently selected font.
•
New button. Allows adding a new bar font. If a font in the view
window is selected, the new bar code font settings will be copied
from the currently selected bar code font.
•
Edit button. Allows modifying the currently selected bar code font.
•
Delete button. Allows removing the currently selected bar code font.
•
Import button. Allows importing a list of bar code fonts that have
previously been exported.
•
Export button. Allows exporting the current bar code font list to a
file. This file can be loaded into the driver on a different host
computer, and even a different operating system.
•
Show Supported Bar Fonts Only. Checking this box limits the view
of bar code fonts to only those supported by the current printer.
Whenever the New button or the Edit button is pressed, the following
screen display will appear:
Options on the Edit Bar Code Font property page above, will allow
specifying exactly how the printed bar code should appear on the
document or label.
3-22
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.7 Bar Fonts Tab (Cont.)
NOTE:
The Edit Bar Code Font
property page will display
different options depending on
which bar code symbology is
selected. For example, if the
Symbology option is set to
“Interleaved 2-of-5,” the only
symbology-specific option that
will be displayed is Check Digit.
However, if the Symbology
option is set to “Code 128,” the
symbology-specific area will
also display the UCC/EAN-128
and Code Set options.
Bar Code Options:
• Symbology. Used to specify the symbology (bar code language) for
bar codes.
• X dimension. Used to specify bar code density using the narrow bar
"X-dimension." (Used with all symbologies except US Postnet.)
• Bar Code Orientation. Used to change the vertical or horizontal
orientation of an object on the label.
• Human Readable. Used to specify the position and visibility of the
human readable characters displayed with the bar codes on the labels.
• Ratio. Used to specify the wide-to-narrow element ratio of the bar
code. (Used with Full ASCII 3-of-9, Regular 3-of-9, Codabar,
Interleaved 2-of-5, and MSI Plessey only.)
Symbology Specific Options:
• Check Digit. Used to specify whether or not check digits will be
added to bar codes. (Used with Full ASCII 3-of-9, Regular 3-of-9,
Interleaved 2-of-5, and MSI Plessey only.)
• UCC/EAN-128. Used to specify whether or not the Software will
automatically add certain characters and perform certain functions
required to print UCC/EAN-128 bar codes. (Used with Code 128
only.)
• Code Set. Used to specify which of the three Code 128 characters sets
(Code A, Code B, or Code C) will be used to print Code 128 bar
codes. (Used with Code 128 only.)
• Version. Used to select one of several supported sizes of Code One.
(Used with Code One only.)
• UCC/EAN FNC1 Prefix. Used to specify whether or not the first
character in a Code One bar code should be the UCC/EAN FNC1
character. (Used with Code One only.)
Symbology Specific Options: (continued)
• Correction Level. Used to specify one of nine levels of error
correction for PDF417 bar codes. (Used with PDF417 only.)
• Truncated. Used to specify that a trimmed-down version of a
PDF417 bar code be printed in order to save space on the label. (Used
with PDF417 only.)
• Row Height. Used to specify the height of each row in a PDF417 bar
code. (Used with PDF417 only.)
• Columns. Used to specify the number of columns in the checkerboard
data area of a PDF417 bar code. (Used with PDF417 only.)
• Start Character. Used to specify which one of the four letters, a - d,
will be used as the start character with a Codabar bar code. (Used with
Codabar only.)
• Stop Character. Used to specify which one of the four letters, a - d,
will be used as the stop character with a Codabar bar code. (Used with
Codabar only.)
• Guard Bar Height. Used to specify the length of the UPC guard bars.
(Used with UPC-A, UPC-E, EAN-13, and EAN-8 only.)
• Supplemental. Used to append UPC supplemental bar. (Used with
UPC-A, UPC-E, EAN-13, and EAN-8 only.)
3-23
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.7 Bar Fonts Tab (Cont.)
NOTE:
Pressing the Help button on the
Bar Code Font property page
will access additional information concerning each of the
above bar font properties.
3.4.8 Stock Tab
• Symbol Type. Used to specify the type and level of error correction to
use. (Used with Data Matrix only.)
• Character Set. Used to specify the allowable characters for data.
(Used with Data Matrix only.)
• Use Prefix. Used to add a prefix to a bar code. (Used with Data
Matrix only.)
• Shape. Used to specify whether the bar code will print in the shape of
a square or a rectangle. (Used with Data Matrix only.)
• White on Black. Used to reverse the bar code so that it prints white
on a black background. (Used with Data Matrix only.)
• Mode. Used to specify one of the different modes MaxiCode supports.
(Used with MaxiCode only.)
• Zipper Block. Used to specify whether or not a MaxiCode zipper
block will print with the bar code. (Used with MaxiCode only.)
• Contrast Block. Used to specify whether or not a MaxiCode contrast
block will print with the bar code. (Used with MaxiCode only.)
Stock Properties, one of the most important property setting pages. This
page allows the selection of media settings (Ribbon use, sensor type, and
label gap length), issue settings (batch or strip mode, cutter use, and print
speed), as well as fine adjustments (feed length, backfeed length, cut strip
position, and print shrinkage).
After pressing the Stock button, the following screen display will
appear.
3-24
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.8 Stock Tab (Cont.)
Print Method - The following screen display shows what appears when
the arrow of the Print Method: scrolling text box has been clicked on.
NOTE:
The status of this setting in the
printer affects the print head
temperature. Accordingly, the
setting must agree with the
label stock that is being used in
order to ensure maximum print
quality.
Direct Thermal - Select this option when printing on thermal labels or tags
without the use of a ribbon.
Thermal Transfer - Select this option when printing with a ribbon.
Sensor Select - The following screen display shows what appears when
the arrow of the Sensor: scrolling text box has been clicked on.
3-25
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.8 Stock Tab (Cont.)
NOTE:
In Issue Mode, Normal printing is done in Batch Mode (with
back feed).
Sensor Select
• None. Used to specify that either continuous forms (labels without
gaps) are being used or that, if there are gaps or marks, they should be
ignored.
• Reflective. The reflective sensor is used to detect the marks on
continuous stock that has black marks on the back.
• Transmissive. The transmissive sensor is used to locate the gaps
between labels.
• Transmissive (Preprinted Labels). This sets the transmissive
sensor's threshold setting to work better with pre-printed label stock.
• Reflective (Manual Threshold). This allows setting the reflective
sensor's threshold on the printer itself. See the printer's documentation
for information on how to set this threshold.
Label Gap - This is the box for typing in the length of the gap between
labels. This setting may be set between 2.0 and 20.0 millimeters.
Issue Mode – When the arrow on this scrolling text box is clicked on,
only one option will be available and that is batch mode with back feed
since this model printer does not use the strip module.
Cut Mode – When the arrow on the Cut: scrolling text box is clicked on,
the following display appears.
3-26
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.8 Stock Tab (Cont.)
NOTE:
Before executing any large
print runs, confirm that any
increased speed settings
specified do not result in
unacceptable output quality.
When a cutter is installed on the printer, the Cut option is used to enable
the cutter operation and specify how often labels should be cut. The
following settings are available for the Cut option.
• Disabled. This is the default setting.
• After Every Label. Cuts labels after each label is finished printing.
• After Entire Job. Cuts labels only after the entire print job is finished
printing.
Specified Interval. Cuts labels after the number of labels specified in the
Interval setting. The interval setting window will appear to the right after
clicking on Specified Interval to allow entering in the number of labels for
the interval.
Print Speed - When clicking on the arrow of the Print Speed: scrolling
text box, it will allow the print speed selections of either 2 inches per
second or 4 inches per second.
Fine Adjustment – Allows for adjusting the following parameters. Click
on the Set check box to enable setting fine adjustments through this
property page. If not checked, the fine adjustments are grayed out and
cannot be changed.
• Feed - Specifies the length of label stock that will feed after printing.
• Backfeed - Specifies the length of label stock that is retracted before
printing. This entry window is only available in cut or strip mode.
• Cut/Strip Adjustment - When cutting, this specifies the length of
label to feed before cutting the label. This entry window is only
available in cut mode.
Print Shrinkage - Used to compensate for label print shrinkage or
expansion.
3-27
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.9 Options Tab
This page will allow selecting a graphics transfer mode and to make
adjustments to the print tone (lighter or darker print). When selecting the
Options tab, the following display screen will appear.
Graphic Options - Allows selecting the method used to download graphics
to the printer. The default is to use the fastest method supported by the
printer. When clicking on the arrow in the Transfer Mode: scrolling text
box, the following selection screen will appear.
3-28
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.9 Options Tab (Cont.)
CAUTION!
Print Density Adjustment - Clicking on the Set: check box is
necessary to enable the print density adjustment from this property
page. If not checked then no adjustment is possible. When this box is
checked, the screen appears as below.
Be careful not to set the
print density adjustment
too high as it can
shorten the life of the
print head. This also
may cause ribbon
tearing if set too high in
thermal transfer mode.
Print density can be set separately for direct thermal and for thermal
transfer modes. Click on the increase/decrease arrows to adjust the print
density between -10 and +10 in increments of 1.0
3.4.10 Testing Tab
This page will allow the execution of certain diagnostic tests and some
additional maintenance settings. When clicking on the Testing tab, the
following screen display will appear.
3-29
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.10 Testing Tab
(Cont.)
Print Test Label button - Clicking on this button will print a test label
to assist in troubleshooting printing problems. This should help verify
that the computer being used is communicating with the printer.
Send File to Printer... button - Click this button to send a file (*.prn)
irectly to the printer. The driver does no processing on the contents of his
file, and it must already consist of commands understood by the rinter.
Check Print Head... button - This option allows execution of the printer’s
broken pins test. The test will detect if thermal elements in the print head are
open. A failed test would suggest a need to replace the print head to ensure
perfect print quality. Clicking on this button will bring up the following
display window.
• The Head: scrolling text box is only available if the printer happens
to be a color printer, which will allow selection of one of the color
heads.
• The broken pins check is only available on printers containing the
broken pins check circuitry. The B-852 printer does indeed contain the
broken pins check circuit.
• Clicking on the Specify Range: check box will allow entering in a
range of elements to check by inputting the starting and ending width
into the two "Specify Range" windows.
• Click the OK button to start the test. After starting the test check the
printer’s LCD display for a pass/fail message. Failure of this test indicates
that one or more of the head’s thermal elements are open and the thermal
head will need to be replaced.
3-30
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.10 Testing Tab
(Cont.)
NOTE:
The Logging Options dialog
supports logging print jobs and
recording printer code to files
for debugging purposes. This
code can be submitted to support
personnel if problems arise in
the operation of the driver.
Logging Options - When the Logging Options button is clicked, the
following display screen will appear.
Logging - Supports logging print jobs and recording printer code to files
for debugging purposes. This code can be submitted to support personnel
if problems arise in the operation of the driver.
• Log Print Jobs - This check box must be checked in order to
generate a log file that will list the name of each document and the
printer it was printed to. Jobs are logged in the order they are spooled.
• Log File - Into this text box, type the full path name of the log file or
use the Browse button to locate an existing log file. It is possible to
share a log file between multiple printers by specifying the same file
name in each driver.
• View Log button - View the current log file when this button is
clicked.
• Clear Log button - Erase the current log file when this button is
clicked. The next job printed will be the first job in a new log file.
Printer Code Recording - Printer Code Recording allows recording of all of
the print code sent to the printer to a file. Unlike using the Print to File option
in most applications, Printer Code Recording allows printing to the printer
and to a file simultaneously.
• Record Printer Code - This check box must be checked to record
printer code to the specified directory. Each print job will generate a
separate file.
• Overwrite Files With Same Name - The driver will name print
code files by adding a .PRN extension to the name of the document
being printed. Normally, if the file already exists, a unique name is
generated by adding a number to the end of the new filename. If this
check box is checked, it will cause the driver to overwrite existing
files.
• Directory - Print code files will be recorded to the directory name
entered into this text box or the Browse button can be checked to
browse for an existing directory.
• File Listing - The window on the left of the dialog is a list of the
print code files in the current directory, to allow performing
operations on individual files using the buttons to the right.
3-31
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.10 Testing Tab
(Cont.)
•
3.4.11 About Tab
This page will allow checking the driver version information, printer
apabilities, system information and also will display the software license
greement. Clicking on the About tab will cause the following screen
isplay to appear.
View File button - View the currently selected print code file in a
text editor
• Send To Printer button - Sends the currently selected print code file
to the printer, effectively printing the job again. If graphics or format
caching was enabled, it may be necessary to send each print file in the
order it was logged to get the desired results.
• Delete File button - Deletes the print code file currently selected in
the list.
• Delete All Files button - Deletes all print code files in the current
directory and clears the list.
Clicking on the License button in the preceding screen will cause the
following screen display to appear.
3-32
3. PRINTER OPERATION
EO1-33029
3.4 Using the B-852 Printer Properties Menus
3.4.11 About Tab
(Cont.)
Clicking on the Version button in the initial screen will cause the
following screen to appear.
The screen will show the version number of the driver currently installed
into the computer. Clicking on any of the other items in the drop down
list will also display information about the following items:
• Driver Information – Lists additional data about the current driver.
• Systems Information – Lists the Windows and DOS versions
installed in the computer and lists the available drives.
• System Settings – Lists language selections, CRT screen resolution,
and lists the current parameter settings for the serial ports.
• Installed Printers – Lists all printers currently installed in this PC
and lists the drivers and other information about each.
• Installed Software – Lists all the software programs that are
currently installed in the PC.
• Printer Capabilities – Lists all the capabilities (print width, length,
etc.) of this printer.
• Bar Code Capabilities – Outputs a list of all bar codes and indicates
whether each is supported or not supported by this printer.
3-33
4. ON LINE MODE
EO1-33029
4.1 Operation Panel
4. ON LINE MODE
This chapter describes usage and purpose of the keys on the Operation
Panel in On Line Mode.
When the printer is in On Line Mode and connected to a host computer,
normal operation of printing images on labels or tags can be
accomplished.
4.1 Operation Panel
•
The figure below illustrates the Operation Panel and key functions.
LCD Message Display
POWER LED
(Green)
[RESTART] key
ON LINE LED (Green)
POWER
ON LINE
ERROR LED (Red)
ERROR
[PAUSE] key
[FEED] key
FEED
RESTART
PAUSE
The LCD Message Display shows messages in alphanumeric characters
and symbols to indicate the printer’s status. Up to 16 characters can be
displayed on one line.
There are three LED lights on the Operation Panel.
NOTE:
Use the [RESTART] key to
resume printing after a pause
condition, or after clearing an
error.
LED
Illuminates when…
Flashes when…
POWER
The printer is turned on.
-----
ON LINE
The printer is ready to The printer is
print.
communicating with
your computer.
ERROR
Any error occurs with
the printer.
There are three keys on the Operation Panel.
PAUSE
Used to stop printing temporarily.
RESTART
Used to restart printing.
FEED
Used to feed the media.
4- 1
-----
4.
ON LINE MODE
EO1-33029
4.2 Operation
4.2
Operation
When the printer is turned on, the “ON LINE” message appears on the
LCD message display. It is shown during standby or normal printing.
1. The printer is turned on, standing by, or printing.
21/,1(
2. If any error occurs during printing, an error message appears. The
printer stops printing automatically. (The number on the right column
shows the number of unprinted media.)
123$3(5
3. To clear the error, press the [RESTART] key. The printer resumes
printing.
21/,1(
4. If the [PAUSE] key is pressed during printing, the printer stops
printing temporarily. (The number on the right column shows the
number of unprinted media.)
3$86( 5. When the [RESTART] key is pressed, the printer resumes printing.
21/,1(
4.3
Reset
Reset operation clears the print data sent to the printer from the computer,
and returns the printer to an idle condition.
1. The printer is turned on, standing by, or printing.
21/,1(
2. To stop printing, or clear the data sent from the computer, press the
[PAUSE] key. The printer stops printing.
NOTE:
If the [RESTART] key is held
for less than 3 seconds when the
printer is in an error or pause
state, the printer restarts
printing. However, when a
communication error or
command error occurs, the
printer returns to an idle
condition.
4.4
Dump Mode
3$86( 3. Press and hold the [RESTART] key for 3 seconds or longer.
!5(6(7
4. Press the [PAUSE] key. The data sent from the computer will be
cleared, and the printer returns to an idle condition.
21/,1(
In Dump mode, any characters sent from the host computer will be
printed. Received characters are expressed in hexadecimal values. This
allows the user to verify programming commands and debug the
program.
And for other details, please refer to your nearest TOSHIBA TEC service
representative.
4- 2
5. MAINTENANCE
EO1-33029
5.1 Cleaning
5. MAINTENANCE
WARNING!
• Be sure to disconnect the
Power Cord before
performing maintenance.
Failure to do this may
cause an electric shock.
•To avoid injury, be careful
not to pinch or jam your
fingers while opening or
closing the cover and
Print Head Block.
• The Print Head may
become hot. Do not
touch the Print Head.
• Do not pour water directly
onto the printer.
This chapter describes how to perform normal maintenance.
To maintain the printer performance and quality print, please clean the
printer regularly, or whenever media or ribbon is replaced.
5.1 Cleaning
The following sections describe periodic cleaning of the unit.
5.1.1 Print Head/Platen/
Sensors
1.
2.
3.
4.
CAUTION!
• Do not allow any hard
objects to touch the print
head or platen, as this
may cause damage to
them.
• Do not use any volatile
solvent including thinner
and benzene, as this
may cause discoloration
to the cover, print
failure, or breakdown of
the printer.
• Do not touch the print
head element with bare
hands, as static may
damage the print head.
• Be sure to use the print
head cleaner enclosed
with this printer. Failure
to do this may shorten
the print head life.
Turn off the printer. Open the Top Cover.
Press the Head Block Release Lever to release the Print Head Block.
Raise the Print Head Block and remove the ribbon.
Clean the Print Head Element with the supplied Print Head Cleaner.
Print Head Cleaner
(P/No.: 24089500013)
Print Head Element
Print Head
5. Hold the Sensor Lift Tab and lift the Upper Sensor Ass’y.
6. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft
cloth.
7. Wipe the Platen with a soft cloth slightly moistened with ethyl
alcohol.
Sensor Lift Tab
Platen
NOTE:
Please use the TEC approved
Print Head Cleaner which can
be purchased from an
authorized TOSHIBA TEC
service representative.
Feed Gap Sensor and
Black Mark Sensor
5- 1
5. MAINTENANCE
EO1-33029
5.2 Care/Handling of the Media and Ribbon
5.1.2 Covers and Panels
Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with
a soft cloth slightly moistened with water.
CAUTION!
Do not use any volatile
solvents including thinner
and benzene, as this may
cause discoloration or
distortion of the cover.
5.1.3 Optional Cutter Module 1. Remove the Plastic Head Screws and to detach the Cutter Cover.
WARNING!
1. Be sure to turn the
power off before
cleaning the Cutter
Module.
2. The Cutter is sharp, so
care should be taken
not to injure yourself
when cleaning.
2. Remove the jammed paper and trash, if any.
3. Clean the Cutter Blade with a dry cloth.
Fixed Cutter
Swing Cutter
Cutter Unit
Plastic Head Screw
Plastic Head Screw
Cutter Cover
5.2 Care/Handling of
the Media and
Ribbon
CAUTION!
Be sure to carefully review
and understand the Supply
Manual. Use only media
and ribbons which meet
specified requirements.
Use of non-specified media
and ribbons may shorten
the head life and result in
problems with bar code
readability or print quality.
All media and ribbons
should be handled with
care to avoid any damage
to the media, ribbons or
printer. Read the guideline
in this section carefully.
• Do not store the media and ribbon for longer than the manufacturer’s
recommended shelf life.
• Store media rolls on the flat end. Do not store them on the curved
sides as this might flatten that side causing erratic media advance and
poor print quality.
• Store the media in plastic bags and always reseal after opening.
Unprotected media can get dirty and the extra abrasion from the dust
and dirt particles will shorten the print head life.
• Store the media and ribbon in a cool, dry place. Avoid areas where
they would be exposed to direct sunlight, high temperature, high
humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have
specifications which exceed Na+ 800 ppm, K+ 250 ppm and Cl- 500
ppm.
• Some ink used on pre-printed media may contain ingredients which
shorten the print head’s product life. Do not use labels pre-printed
with ink which contain hard substances such as carbonic calcium
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).
For further information, please contact your local distributor or your
media and ribbon manufacturers.
5- 2
6. TROUBLESHOOTING
EO1-33029
6.1 Error Messages
6. TROUBLESHOOTING
This chapter lists the error messages, possible problems, and their solutions.
WARNING!
If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the
printer. Turn off and unplug the printer. Then contact an authorized TOSHIBA TEC service
representative for assistance.
6.1 Error Messages
NOTES:
• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.
• After the printer is turned off, all print data in the printer is cleared.
• “****” indicates the number of unprinted media. Up to 9999 (in pieces).
Error Messages
COMMS ERROR
Problems/Causes
The print head block is opened in Online
Mode.
Feed or printing has been attempted with
the Print Head Block open.
A communication error has occurred.
PAPER JAM ****
1.
HEAD OPEN
HEAD OPEN ****
2.
3.
4.
5.
CUTTER ERROR ****
1.
(Only when the Cutter
Module is installed on
the printer.)
2.
Solutions
Close the print head block. Then press
the [RESTART] key.
Close the print head block. Then press
the [RESTART] key.
Make sure the interface cable is firmly
connected to the computer, and the
computer is turned on.
1. Remove the jammed media, and clean
The media is jammed at the media
path. The media is not fed smoothly.
the platen. Then reload the media
properly. Finally press the
[RESTART] key.
A wrong media sensor is selected for 2. Turn the printer off and then on. Then
the media being loaded.
select the media sensor supporting the
media being loaded. Finally resend
the print job.
3. Adjust the sensor position. Then press
The Black Mark Sensor is not
aligned to the Black Mark on the
the [RESTART] key.
media.
4. Turn the printer off and then on.
Replace the loaded media with one
Size of the loaded media is not
which matches the programmed size,
consistent with the programmed size.
or select a programmed size that
matches the loaded media. Finally
resend the print job.
5. Refer to Section 6.5 to set the
threshold. If this does not solve the
The Feed Gap Sensor cannot
problem, turn off the printer, and call
distinguish the print area from a
an authorized service representative.
label gap.
The media is jammed in the Cutter.
1. Remove the jammed media. Then
press the [RESTART] key. If this
does not solve the problem, turn off
The Cutter Cover is improperly
the printer, and call an authorized
installed.
service representative.
2. Turn the printer off and check the
status of the Cutter Cover.
6- 1
6. TROUBLESHOOTING
EO1-33029
6.2 Possible Problems
6.1 Error Messages (Cont.)
Error Messages
NO PAPER
****
Problems/Cause
1. The media has run out.
2. The media is not loaded properly.
RIBBON ERROR ****
3. The media is slack.
1. The ribbon is not fed properly.
2. The ribbon has run out.
EXCESS HEAD TEMP
The print head is overheated.
HEAD ERROR
There is a problem with the Print Head.
Other error messages
Hardware or software problems may
have occurred.
Solutions
1. Load new media. Then press the
[RESTART] key.
2. Load the media properly. Then press
the [RESTART] key.
3. Take up any slack in the media.
1. Remove the ribbon, and check the
status of the ribbon. Replace the
ribbon, if necessary. If the problem is
not solved, turn off the printer, and
call an authorized service
representative.
2. Load a new ribbon. Then press the
[RESTART] key.
Turn off the printer, and allow it to cool
down (about 3 minutes). If this does not
solve the problem, call a TOSHIBA TEC
authorized service representative.
Replace the Print Head. Then press the
[RESTART] key.
Turn the printer off and then on. If this
does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorized service representative.
6.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems
Causes
The printer will not 1. The Power Cord is disconnected.
turn on.
2. The AC outlet is not functioning
correctly.
3. The fuse has blown, or the circuit
breaker has tripped.
The media is not fed.
1. The media is not loaded properly.
2. The printer is in an error condition.
Nothing is printed on 1. The media is not loaded properly.
the media.
2. The ribbon is not loaded properly.
3. A print head is not installed properly.
4. The ribbon and media are not
matched.
The printed image is 1. The ribbon and media are not
blurred.
matched.
2. The Print Head is not clean.
The Cutter does not 1. The media is jammed in the Cutter.
cut.
2. The Cutter Blade is dirty.
6- 2
Solutions
1. Plug in the Power Cord.
2. Make sure that the power is supplied
using another electric appliance.
3. Check the fuse or breaker.
1. Load the media properly.
2. Solve the error in the Message
Display. (See Section 6.1 for more
detail.)
1. Load the media properly.
2. Load the ribbon properly.
3. Install the Print Head properly. Close
the Print Head Block.
4. Select an appropriate ribbon for the
media type being used.
1. Select an appropriate ribbon for the
media type being used.
2. Clean the print head using the supplied
Print Head Cleaner.
1. Remove the jammed paper.
2. Clean the Cutter Blade.
6. TROUBLESHOOTING
EO1-33029
6.3 Removing Jammed Media
6.3 Removing Jammed
Media
CAUTION!
Do not scratch the Print
Head or Platen using a
sharp instrument, as this
may cause media feed
failure or damage to the
printer.
This section describes in detail how to remove jammed media from the
printer.
Remove the jammed media from under the Upper Sensor Ass’y as
follows:
1. Open the Top Cover.
2. Push the Head Block Release Lever to release and raise the Print
Head Block.
3. Lift the Upper Sensor Ass’y, and remove the jammed media.
NOTE:
If you get frequent jams in the
Cutter, contact a TOSHIBA
TEC authorized service
representative.
Upper Sensor Ass’y
4. Clean the Platen and sensors as described in Section 5.1.1 .
5. Media jams in the Cutter Module can be caused by conditions such
as wear or residual glue from label stock on the Cutter Blade. Do not
use non-specified media with the Cutter.
6- 3
6. TROUBLESHOOTING
EO1-33029
6.4 Threshold Setting
6.4 Threshold Setting
NOTES:
1. If the [PAUSE] key is
released within 3 seconds
while in pause state, paper
will not feed.
To maintain a constant print position the printer uses the Transmissive
Sensor to detect the gap between labels by measuring the amount of
light passing through the media. When the media is pre-printed, the
darker (or more dense) inks can interfere with this process causing
paper jam errors. To get around this problem a minimum threshold can
be set for the sensor in the following way.
„Threshold setting procedure
1. Turn the power ON. The printer is in stand by mode.
2. Failure to feed more than
1.5 labels may result in an
incorrect threshold setting.
3. While the Print Head Block
is raised, the [PAUSE] key
does not work.
4. Errors such as paper end
and cutter error are not
detected during paper feed.
5. Selecting the Transmissive
Sensor(for pre-printed
labels) within software
commands allows the
printer to detect the proper
print start position
correctly even when using
pre-printed labels.
6. If using the transmissive
sensor and the printer
continues to print out of
position even after setting
the threshold, adjust the
Feed Gap Sensor in the
system mode. Reset the
threshold again. Make sure
that the Transmissive
Sensor (for pre-printed
labels) is selected in the
feed and issue commands.
21/,1(
2. Load a media roll.
3. Press the [PAUSE] key.
3$86(
4. The printer enters the pause mode.
5. Press and hold the [PAUSE] key for at least 3 seconds in the pause
state.
75$160,66,9(
6. The sensor type is displayed.
7.
To select the Reflective Sensor (Black Mark Sensor), press the
[FEED] key.
5()/(&7,9(
8.
To select the Transmissive Sensor (Feed Gap Sensor), press the
[FEED] key again.
75$160,66,9(
9.
Press and hold the [PAUSE] key until more than 1.5 labels (tags)
have been advanced.
The media is advanced until the [PAUSE] key is released.
(Threshold setting is completed by this operation.)
3$86(
10. Press the [RESTART] key.
21/,1(
11. The printer is in stand-by.
12. Send an issue command from the PC to the printer.
21/,1(
6- 4
APPENDIX 1 SPECIFICATIONS
EO1-33029
A1.1 Printer
APPENDIX 1 SPECIFICATIONS
Appendix 1 describes the printer specifications and supplies for use on the B-852 printer.
A1.1 Printer
The following is the printer specifications.
Model
B-852-TS12-QQ
Item
Supply voltage
Power consumption
AC100 – 120V, 60 Hz
2.5 A, 232 W maximum during a print job
0.16 A, 15 W maximum during standby
40°F to 104°F (5°C to 40°C)
Operating temperature range
25% to 85% RH (no condensation)
Relative humidity
300 dpi (11.8 dots/mm)
Resolution
Thermal transfer or Thermal direct
Printing method
2 inches/sec. (50.8 mm/sec.)
Printing speed
4 inches/sec. (101.6 mm/sec.)
Available media width (including 3.9 inches to 9.5 inches (100 mm to 242 mm)
backing paper)
8.5” (216.8 mm)
Effective print width (max.)
Batch
Issue mode
Cut (Cut mode is enabled only when the optional cutter module is
installed.)
16 characters/line
LCD Message display
15.2” × 7.1”* × 9.6” (385 mm × 181 mm* × 243 mm)
Dimension (W × D × H)
*: Depth is 16.8” (427 mm) when the supply holder is installed.
34.4 lb (15.6 kg) (Media and ribbon are not included.)
Weight
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,
Available bar code types
EAN13, EAN13+2 digits, EAN13+5 digits UPC-E, UPC-E+2 digits,
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits MSI, ITF,
NW-7, CODE39, CODE93, CODE128 EAN128, Industrial 2 to 5,
Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL
MAIL 4STATE CUSTOMER CODE)
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417
Available two-dimensional code
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),
Available bar font
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR
(2 types), Outline font (4 types), Price font (3 types)
0°, 90°, 180°, 270°
Rotations
Serial interface (RS-232C)
Standard interface
Parallel interface (Centronics)
Optional interfaces
PCL5 interface (B-7708-PCL-QM)
PCMCIA interface (B-7708-PC-QM)
Expansion I/O interface (B-8700-IO-QM)
NOTES:
• Data MatrixTM is a trademark of International Data Matrix Inc., U.S.
• PDF417TM is a trademark of Symbol Technologies Inc., US.
• QR Code is a trademark of DENSO CORPORATION.
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
A1- 1
APPENDIX 1 SPECIFICATIONS
EO1-33029
A1.2 Options
A1.2 Options
Option Name
Cutter module
PCL5 interface board
Type
B-7208-QM
B-7708-PCL-QM
Expansion I/O
interface board
B-8700-IO-QM
Keyboard module
KB-80-QM
PCMCIA interface
board
B-7708-PC-QM
Description
A stop and cut swing cutter.
This board enables the B-852 printer to support the
HP-PCL5.
Installing this board in the printer will allow a
connection with an external device with the
exclusive interface, such as the keyboard module.
This module is an external intelligent keyboard unit,
including a 16 digit by 2 line LCD and 28 key
switches.
This board enables the use of the following
PCMCIA cards:
LAN card: 3 COM EtherLink® III (recommended)
ATA card: Conforming to PC card ATA standard
Flash memory card: 4MB card (See page 2-14.)
Source
See NOTE.
See NOTE.
See NOTE.
See NOTE.
See NOTE.
NOTE:
Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.
A1.3 Media
Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply
when a problem is caused by using media that is not approved by TOSHIBA TEC.
For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorized service
representative.
A1.3.1 Media Type
Two types of media can be loaded for this thermal transfer/direct thermal printer-label or tag. The table below
shows size and shape of the media available for this printer.
Label
Stop
position
Black Mark
(on reverse side) Refer to
NOTE 3 below.
Stop
position
i
Cut position
Tag paper
i
g
f
j
Black Mark
(on reverse side)
Cut position
c
c
d
h
h
e
e
Feed Direction
A1- 2
APPENDIX 1 SPECIFICATIONS
EO1-33029
A1.3 Media
A1.3.1 Media Type (Cont.)
[Unit: mm]
Label dispensing mode
Batch mode
Item
c Minimum media pitch
d Label length
e Width including backing paper
f Gap length
g Black mark length (Tag paper)
h Effective print width
i Print speed up/slow down area
j Black mark length (Label)
Cut mode
Label: 38.0
Tag: 25.4
Min. 32.0
100.0 – 235.0
6.0 – 20.0
15.0
Min. 12.5
100.0- 242.0
2.5 – 20.0
2.0 – 10.0
216.8±0.2
1.0
2.0 – 20.0
Max. print length
Maximum effective length for on the fly issue
Max. outer roll diameter
Label + backing paper
Thickness
Tag
6.0 – 20.0
640.0
320.0
φ230
0.13 – 0.18
0.08 – 0.18
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.
2. When using the cutter ensure that label length plus inter-label gap length exceeds 38 mm.
(i.e. label pitch should be greater than 38 mm.)
3. When requesting black marks on label rolls, the following requirements must be satisfied.
When the gap length is less than 4 mm:
The black mark length should be longer than the gap length.
When the gap length is 4 mm or more:
The black mark should not overlap the gap for more than 4 mm or the following label.
Black marks should be printed on reverse side of the gaps. Also, they should contact or overlap the
preceding label’s bottom end line.
4. “On the fly issue” means that the printer can feed and print without stopping between labels.
d
f
A1.3.2 Detection Area of the Transmissive Sensor
The transmissive sensor is movable from the center to the left edge of media.
The transmissive sensor detects a gap between labels, as illustrated below.
Area to be detected.
Center of media
Sensor position
Print side
Label
Gap
Label
Min. 2.0 mm
(Min. 6.0 mm when using
the cutter module.)
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
A1- 3
APPENDIX 1 SPECIFICATIONS
EO1-33029
A1.3 Media
A1.3.3 Detection Area of the Reflective Sensor
The reflective sensor is movable from the center to the left edge of media.
The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm.
The reflective sensor should be aligned with the center of the black mark.
Center of media
Sensor should be positioned at
the center of the black mark.
Detecting the black
marks on the back.
Min. 2.0 mm
Min. 10 mm
Media feed direction
Sensor is movable
within this range.
A1.3.4 Effective Print Area
The figure below illustrates the relation between the head effective print width and media width.
Out of print range
Out of print range
12.6mm
216.8 mm±0.2
(Head Effective Print Range)
12.6mm
242 mm (Max. media width)
The figure below shows the effective print area on the media.
Area to be detected.
1.5mm
Start line
1.5 mm from
the left edge of
media
Media height
15 – 640 mm
Guaranteed print area
1.5 mm from the
right edge of media
Media feed direction
1.5mm
Area to be detected.
Media width
(backing paper width is not included.)
NOTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
2. The center of media is positioned at the center of the print heads.
A1- 4
APPENDIX 1 SPECIFICATIONS
EO1-33029
A1.4 Ribbon
A1.4 Ribbon
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any
problem caused by using non-approved ribbons.
For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.
Type
Width
Length
Outside Diameter
Spool type
120 – 220 mm
Recommended width is 120, 160 and 220 mm.
300 m
φ72 mm (max.)
The table below shows the correlation between ribbon width and media width (backing paper is not included).
Ribbon width
120 mm
160 mm
220 mm
Media width
100 – 110 mm
110 – 150 mm
150 – 242 mm
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.
2. To avoid ribbon wrinkles use a ribbon which is wider than the media by 10 mm or more. However, too
much difference in width between the two may cause wrinkles.
A1- 5
APPENDIX 2 MESSAGES AND LEDS
EO1-33029
APPENDIX 2 MESSAGES AND LEDS
APPENDIX 2 MESSAGES AND LEDS
Appendix 4 describes the LCD messages displayed on the operation panel.
Symbols in the message
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.
2: ****: the number of unprinted media. Up to 9999 (in pieces)
3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes)
4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)
5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)
LED Indication
LCD Message
No.
Printer Status
POWER
ONLINE ERROR
ON LINE


z
ON LINE

~
z
2 HEAD OPEN

z
z
3 PAUSE

z
z
4 COMMS ERROR

z

5 PAPER JAM ****

z

6 CUTTER ERROR****

z

7 NO PAPER

z

1
****
****
8 RIBBON ERROR****

z

9 HEAD OPEN ****

z

10 EXCESS HEAD TEMP

z



z
12 FLASH WRITE ERR.

z

13 FORMAT ERROR

z

14 FLASH CRD FULL

z

15 HEAD ERROR

z

Display of error
16
message (See Notes.)

z

SAVING%%%%%%%
11 or
Acceptance of
Restoration
by RESTART Status Request
key Yes/No Reset Command
Yes/No
In online mode
In online mode (The printer in
communication)
The print head block is opened in online
mode.
The printer is paused.
A parity, overrun, or framing error has
occurred during communication through
the RS-232C.
The media is jammed during paper feed.
A problem has occurred with the cutter
module.
The media has run out, or the media is
not loaded on the supply holder
properly.
The ribbon has run out, or has been torn.
A problem has occurred with the sensor
that determines the torque for the ribbon
motor.
Feed or printing was attempted with the
print head block open.
The print head is overheated.
In writable character or PC command
save mode
---------
Yes
Yes
-----
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
-----
Yes
Yes
An error has occurred while writing to
flash memory or ATA card.
An erase error has occurred in
formatting the flash memory or ATA
card.
Data cannot be stored because the flash
memory or ATA card is full.
There is a problem with the print head.
A command error has occurred in
analyzing the command.
No
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
SAVING ###&&&&
A2- 1
APPENDIX 2 MESSAGES AND LEDS
EO1-33029
APPENDIX 2 MESSAGES AND LEDS
NOTES:
• If a command error is found in the command received, 16 bytes of the command error, starting from the command
code, will be displayed. (However, [LF] and [NUL] will not be displayed.)
Example 1
[ESC] T20 E30 [LF] [NUL]
Command error
The following message appears.
7(
Example 2
[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]
Command error
The following message appears.
;5
Example 3
[ESC] PC001; 0A00, 0300, 2, 2, A, 00, B [LF] [NUL]
Command error
The following message appears.
3&$
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.
A2- 2
APPENDIX 3 INTERFACE
EO1-33029
APPENDIX 3 INTERFACE
APPENDIX 3 INTERFACE
„Interface Cables
To prevent radiation and reception of electrical noise, the interface cables must meet the following
requirements:
• Fully shielded and fitted with metal or metallized connector housings.
• Keep as short as possible.
• Should not be bundled tightly with power cords.
• Should not be tied to power line conduits.
„RS-232C Cable description
The serial data cable used to connect the printer to the host computer should be one of the following two
types:
DB-9S
Connector to PC
Pin No.
Signal
1
N.C.
2
RXD
3
TXD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
N.C.
Housing
Shield
DB-9P
Connector to Printer
Pin No.
Signal
1
N.C.
2
TXD
3
RXD
4
DSR
5
SG
6
DTR
7
CTS
8
RTS
9
N.C.
Housing
Shield
DB-25S
Connector to PC
Pin No.
Signal
1
Shield
2
TXD
3
RXD
4
RTS
5
CTS
6
DSR
7
GND
20
DTR
DB-9P
Connector to Printer
Pin No.
Signal
1
N.C.
2
TXD
3
RXD
4
DSR
5
SG
6
DTR
7
CTS
8
RTS
9
N.C.
NOTE:
Use an RS-232C cable with inch type securing screws on the connector.
A3-1
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.1 Operation Panel
APPENDIX 4 SYSTEM MODE
IMPORTANT!
If System Mode is needed for
any other purposes, please
contact a TOSHIBA TEC
authorized service
representative before
performing any operation in
System Mode.
A4.1 Operation Panel
Appendix 4 describes usage and purpose of the keys on the Operation
Panel in System Mode.
For end users, System Mode should be used for the following four
purposes:
• To check and print the system status, the Maintenance Counter, and
the Print Head Element.
• To make fine adjustment related to the media issue.
• To perform a test print for checking print quality.
• To set the parameters for the PCL Emulation.
The figure below illustrates the Operation Panel and key functions.
LCD Message Display
POWER LED
(Green)
POWER
ONLINE
ERROR
ERROR LED (Red)
[RESTART] key
ON LINE LED (Green)
[PAUSE] key
[FEED] key
FEED
RESTART PAUSE
The LCD Message Display shows messages in alphanumeric characters
and symbols to indicate the printer’s status. Up to 16 characters can be
displayed on one line.
There are three LEDs on the Operation Panel.
LED
POWER
ON LINE
ERROR
NOTE:
Use the [RESTART] key to
resume printing after a pause
condition, or after clearing
an error.
Illuminates when…
The printer is turned on.
The printer is ready to print.
Any error occurs with the printer.
In System Mode, the [FEED], [RESTART] and [PAUSE] keys
function as described below.
Used to start the system mode as a [RESTART] key
FEED
does. Used to select the parameter mode or to fine
adjust the parameters in the negative direction (-).
Used to select the parameter mode or to fine adjust
RESTART
the parameters in the positive direction (+).
Used to start the system mode as a [FEED] key does.
PAUSE
Used to select the parameter mode. Used as an enter
key.
A4- 1
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.2 Overview
A4.2 Overview
IMPORTANT!
If the power is turn ON while
pressing and holding the
[FEED] and [PAUSE] keys at
the same time, the printer will
enter the System Mode
intended for Service
Personnel.
In addition to the menus shown
in the chart on the right, the
following menus are also
displayed in the System Mode
for Service Personnel:
<2>PARAMETER SET
<5>SENSOR ADJ.
<6>RAM CLEAR
<7>IP ADDRESS
Please do not change the
parameter settings for these
items, as doing so may cause
the printer to malfunction.
If you should accidentally
enter the System Mode for
Service Personnel, just turn
the power off. If you should
change the settings by
accident and the printer
malfunctions, please contact
your nearest TOSHIBA TEC
service representative.
System Mode consists of four main menus: Self-Diagnostic Test, Printer
Parameter Fine Adjustment, Test Print and PCL Emulation Setting.
While pressing the [FEED] and [PAUSE] keys at the same time, turn
onon the printer. Hold both keys until “<1>DIAG. Vx.x” message
appears on the display.
[RESTART]
!',$*9[[
[FEED]
[RESTART]
!$'-8676(7
[FEED]
NOTE:
• System Mode menus can be
selected with the [RESTART]
or [FEED] key.
• Pressing the [PAUSE] key
allows you to enter the sub
menus of each System Mode
menu. Flowcharts of each
menu’s sub menus are provided
on the following pages.
A4- 2
This is the start of the Test Print
menu.
[RESTART]
!3&/(08/$7,21
[FEED]
This is the start of the Printer
Parameter Fine Adjustment menu.
[RESTART]
!7(6735,17
[FEED]
This is the start of the SelfDiagnostic Test menu.
This is the start of the PCL
Emulation menu.
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.3 Self-Diagnostic Test
A4.3 Self-Diagnostic
Test
Outline of Self-Diagnostic Test
In the Self-Diagnostic Test
mode, ,the printer checks and
prints out the printer system
information such as the sensor
or interface, and the
Maintenance Counter. It also
performs the print head broken
element check.
The Self-Diagnostic Test contains the following sub menus:
!',$*9[[
[PAUSE]
3577<3(75$16)5
[PAUSE]
0$,17(1$1&(&217
[FEED]
NOTE:
[FEED]
Performs a Self-Diagnostic Test,
and prints out the result.
[RESTART]
+($'&+(&.
[FEED]
Prints out the Maintenance
Counter /Parameter Settings.
[RESTART]
$872',$*1267,&
Use the [FEED] or
[RESTART] key to select a
desired option.
Selection of the printing mode.
Checks to see if there is any
problem with the print head.
[RESTART]
While pressing the [FEED] and [PAUSE] keys at the same time, turn
on the printer. Hold both keys until the “<1>DIAG.” Message appears
in the display.
NOTE:
“x.x” of “DIAG. Vx.x”
indicates firmware version and
ii
NOTE:
When using the ribbon, be sure
to select “Thermal Transfer”.
When using thermal media, be
sure to select “Thermal Direct”.
!',$*9[[
Printing mode selection
Press the [PAUSE] key. The type of printing mode can be selected:
“TRANSFR” (Thermal transfer) or “DIRECT” (Thermal direct).
After selecting the printing mode to be used, press the [PAUSE] key.
[RESTART]
[FEED]
3577<3(75$16)5 Thermal transfer
3577<3(',5(&7
Thermal direct
Maintenance counter/parameter settings print out
NOTE:
See Section A4.7.1 for the
Maintenance
Counter/Parameter Settings
print sample and detailed
descriptions for each.
The printer is ready to print out the Maintenance Counter/Parameter
Settings. Press the [PAUSE] key to start.
0$,17(1$1&( &217
The printer starts printing out the Maintenance Counter/Parameter
Settings.
&+(&.,1*35,17
After printing is completed, the display returns to “<1>DIAG. Vx.x”.
A4- 3
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.3 Self-Diagnostic Test
A4.3 Self-Diagnostic
Test (Cont.)
NOTES:
• If an error occurs, an error
message appears, and the
printer stops printing. After
clearing the error, press the
[PAUSE] key to return to
“<1>DIAG.”. The printer
does not resume printing
automatically.
• See Section A4.7.2 for SelfDiagnostic Test Print
sample with detailed
descriptions.
NOTES:
• Make sure that the Top Cover
is closed before starting the
print head check.
• If “HEAD ERROR” appears,
then print head elements may
be damaged. To substain high
quality printing, please
contact your nearest
TOSHIBA TEC service
representative for the print
head replacement.
• The print head element check
can be performed at the
power on time. For selecting
this function, refer to Section
A4.4 Parameter Setting.
Self-Diagnostic Test and the result print out
When the Maintenance Counter/Parameter Settings is printed, the
message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice.
The Self-Diagnostic Test is ready. Press the [PAUSE] key to start.
$872',$*1267,&
The printer starts the Self-Diagnostic Test, and prints out the result.
&+(&.,1*35,17
After printing is completed, the display returns to “<1>DIAG. Vx.x”.
Print head element check
When the Self-Diagnostic Test result is printed, the message returns to
“<1>DIAG. Vx.x”. Press the [PAUSE] key twice and [FEED] key
twice.
The printer is ready to check the print head to see if there is any problem
with the print head. Press the [PAUSE] key to start.
+($'&+(&.
The printer starts checking the print head.
&+(&.,1*
If there is no problem with the print head, the print head check is
complete. Press the [PAUSE] key to return to “<1>DIAG. Vx.x”.
1250$/(1'
If there is a problem with the print head, the following message is
displayed.
+($'(5525
Press the [PAUSE] key to return to “<1>DIAG. Vx.x”.
A4- 4
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
Outline of Printer Parameter
Fine Adjustment
In the Printer Parameter Fine
Adjustment mode, Fine
adjustments can be performed
for each parameter, such as
Print tone, Print start position,
Threshold, etc. which are set
by the PC command. This is
useful when using several types
of media in rotation or when
the print start position or cut
position requires fine
adjustments.
The Printer Parameter Fine Adjustment menu contains the following.
!$'-8676(7
[PAUSE]
)(('$'-PP
Feed Length Fine Adjustment
[PAUSE]
&87$'-PP
Cut Position Fine Adjustment
[PAUSE]
%$&.$'-PP
Back Feed Length Fine Adjustment
[PAUSE]
;$'-867PP
X Axis Fine Adjustment
[PAUSE]
721($'-7!
[PAUSE]
721($'-'!
[PAUSE]
5%1$'-):!
Print Tone Fine Adjustment
(Thermal Transfer)
Print Tone Fine Adjustment
(Thermal Direct)
Ribbon Motor Drive Voltage Fine
Adjustment (Rewind Motor)
[PAUSE]
5%1$'-%.!
Ribbon Motor Drive Voltage Fine
Adjustment (Feed Motor)
[PAUSE]
7+5(6+2/'5!9
[PAUSE]
7+5(6+2/'7!9
[PAUSE]
A4- 5
Threshold Fine Adjustment (Black
Mark Sensor)
Threshold Fine Adjustment (Feed
Gap Sensor)
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
While pressing the [FEED] and [PAUSE] keys at the same time, turn
on the printer. Holder both keys until the “<1>DIAG. Vx.x” Message
appears.
!',$*9[[
NOTES:
• When pressing the [FEED]
and [RESTART] keys at the
same time in the parameter
setting, the message returns
to “<3>ADJUST SET”.
• If holding the [FEED] or
[RESTART] key for 0.5
seconds or longer in the
Printer Parameter Fine
Adjustment, the key is
entered continuously.
• A changed parameter
becomes enabled by pressing
the [PAUSE] key and is
stored in memory until the
printer is turned off.
• Use the [FEED] or
[RESTART] key to select a
desired value or option.
Press the [FEED] key.
The printer is at the start of the Printer Parameter Fine Adjustment
menu.
!$'-8676(7
Feed Length Fine Adjustment
With this parameter you can fine adjust the feed length.
“<3>ADJUST SET” appears, press the [PAUSE] key.
)(('$'-PP
)(('$'-PP
[RESTART]
)(('$'-PP
)(('$'-PP
[FEED]
Feed Length Fine Adjustment
(Example)
)(('$'-PP
)(('$'-PP
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm
change, up to –50.0 mm.
[RESTART] key: Pressing the [RESTART] key one time causes a
+0.5mm change, up to +50.0 mm.
After completing the fine adjustment, press the [PAUSE] key.
NOTE:
The fine adjustment value
equals the sum of the fine
adjustment values set by the PC
command and this parameter.
The maximum feed length fine
adjustment value is ±50.0mm.
When the value reaches the
maximum, the value remains
unchanged even if the
subsequent fine adjustment is
performed.
A4- 6
When
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
Cut Position Fine Adjustment
Cut Position Fine Adjustment
(Example)
&87$'-PP
With this parameter you can fine adjust the cut position.
“<3>ADJUST SET” appears, press the [PAUSE] key twice.
&87$'-PP
[RESTART]
&87$'-PP
&87$'-PP
[FEED]
&87$'-PP
NOTES:
• Cut issue is available only
when the optional cutter unit
(B-7208-QM) is installed.
When you need the cutter,
please contact your nearest
TOSHIBA TEC service
representative.
• The fine adjustment value
equals the sum of the fine
adjustment values set by the
PC command and this
parameter.
The maximum cut position
fineadjustment value is
±50.0mm. When the value
reaches the maximum, the
value remains unchanged
even if the subsequent fine
adjustment is performed.
&87$'-PP
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm
change, up to –50.0 mm.
[RESTART] key: Pressing the [RESTART] key one time causes a
+0.5mm change, up to +50.0 mm.
After completing the fine adjustment, press the [PAUSE] key.
A4- 7
When
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
Back Feed Length Fine Adjustment
(Example)
Back Feed Length Fine Adjustment
With this parameter you can fine adjust the Back Feed Length. When
“<3>ADJUST SET” appears, press the [PAUSE] key 3 times.
%$&.$'-PP
%$&.$'-PP
[RESTART]
%$&.$'-PP
%$&.$'-PP
[FEED]
%$&.$'-PP
%$&.$'-PP
NOTE:
The fine adjustment value
equals the sum of the fine
adjustment values set by the
PC command and this
parameter.
The maximum back feed
lengthfine adjustment value is
±9.5mm. When the value
reaches the maximum, the
value remains unchanged even
if the subsequent fine
adjustment is performed.
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm
change, up to –9.5 mm.
[RESTART] key: Pressing the [RESTART] key one time causes a
+0.5mm change, up to +9.5 mm.
After completing the fine adjustment, press the [PAUSE] key.
A4- 8
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
X Axis Fine Adjustment
(Example)
X Axis Fine Adjustment
With this parameter you can fine adjust the print position on X Axis.
When “<3>ADJUST SET” appears, press the [PAUSE] key 4 times.
;$'-867PP
;$'-867PP
[RESTART]
;$'-867PP
;$'-867PP
[FEED]
;$'-867PP
;$'-867PP
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm
change, up to –99.5 mm.
[RESTART] key: Pressing the [RESTART] key one time causes a
+0.5mm change, up to +99.5 mm.
After completing the fine adjustment, press the [PAUSE] key.
NOTES:
• The X Axis fine adjustment is
performed to fine adjust the
print position in horizontal
direction (left or right).
• Adjust the X axis within the
effective print range. After
the value reaches the
coordinate 0, the value
remains unchanged even if
the subsequent fine
adjustment is performed in
the negative direction.
• This adjustment cannot be
used in the Self Test mode or
Test print.
• The fine adjustment value
equals the sum of the fine
adjustment values set by the
PC command and this
parameter. The maximum X
axis fine adjustment value is
±99.5mm. When the value
reaches the maximum, the
value remains unchanged
even if the subsequent fine
adjustment is performed.
A4- 9
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
NOTES:
• The fine adjustment value
equals the sum of the fine
adjustment values set by the
PC command and this
parameter. The maximum
print tone fine adjustment
value is ±10 (Thermal
Transfer Print) or +7 and –10
(Thermal Direct Print). When
the value reaches the
maximum, the value remains
unchanged even if the
subsequent fine adjustment is
performed.
• This is useful when print tone
is required to be fine adjusted
e.g.) When the ribbon is
changed to different type.
Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct
Print)
With this parameter you can fine adjust the Print Tone. When
“<3>ADJUST SET” appears, press the [PAUSE] key 5 times to enter
the Print Tone Fine Adjustment (Thermal transfer print) menu.
721($'-7!
Thermal Transfer
To change the screen to the Print Tone Fine Adjustment (Thermal direct
print), press the [PAUSE] key again.
721($'-'!
Thermal Direct
Thermal Transfer Print
Darker
[RESTART]
Thermal Direct Print
721($'-7!
721($'-'!
721($'-7!
721($'-'!
Standard
[FEED]
721($'-7!
721($'-'!
721($'-7!
721($'-'!
721($'-7!
721($'-'!
Lighter
[FEED] key: Pressing the [FEED] key one time causes a –1 tone change,
up to –10 tones.
[RESTART] key: Pressing the [RESTART] key one time causes a +1
tone change, up to +10 tones.
After completing the fine adjustment, press the [PAUSE] key.
A4-10
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
NOTES:
• The fine adjustment value
equals the sum of the fine
adjustment values set by the
PC command and this
parameter. The maximum
ribbon motor voltage fine
adjustment value is
−15(Rewind Motor) or +10
and –15 (Feed Motor).
When the value reaches the
maximum, the value
remains unchanged even if
the subsequent fine
adjustment is performed.
• One step corresponds to 5%
of the standard voltage and
up to 75% of the voltage
can be decreased. Only for
the feed motor, the voltage
can be increased up to 50%.
• Please make this adjustment
if a ribbon error occurs
though the ribbon is not
jammed nor depleted.
If the problem cannot be
resolved, please contact
your nearest TOSHIBA TEC
service representative.
Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor)
With this parameter you can fine adjust the Ribbon Motor Voltage
(Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key
7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind
Motor) menu.
5%1$'-):!
Rewind Motor
To change the screen to the Ribbon Motor Voltage Fine Adjustment
(Feed Motor), press the [PAUSE] key again.
5%1$'-%.!
Feed Motor
Rewind Motor
[RESTART]
[FEED]
Feed Motor
5%1$'-):!
5%1$'-%.!
5%1$'-):!
5%1$'-%.!
5%1$'-):!
5%1$'-%.!
5%1$'-):!
5%1$'-%.!
5%1$'-):!
5%1$'-%.!
[FEED] key: Pressing the [FEED] key one time causes a –1 step change,
up to –15 steps.
[RESTART]key: Pressing the [RESTART] key one time causes a +1
tone change, up to +0 steps (Rewind Motor) or +10 steps (Feed Motor).
After completing the fine adjustment, press the [PAUSE] key.
A4-11
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.4 Printer Parameter Fine Adjustment
A4.4 Printer Parameter
Fine Adjustment
(Cont.)
NOTE:
This is useful to fine adjust the
threshold when the media issue
is improper even after the
sensor threshold setting is
performed. (See Section 6.5
Threshold Setting) If the
problem cannot be resolved,
please contact your nearest
TOSHIBA TEC service
representative.
Threshold Manual Fine Adjustment (Black Mark/Feed Gap
Sensor)
With this parameter you can fine adjust the Threshold of the Black Mark
and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the
[PAUSE] key 9 times to enter the Threshold Manual Fine Adjustment
(Black Mark Sensor) menu.
7+5(6+2/'5!9
Black Mark Sensor
To change the screen to the Threshold Manual Fine Adjustment (Feed
Gap Sensor), press the [PAUSE] key again.
7+5(6+2/'7!9
Feed Gap Sensor
Black Mark Sensor
[RESTART]
[FEED]
Feed Gap Sensor
7+5(6+2/'5!9
7+5(6+2/'7!9
7+5(6+2/'5!9
7+5(6+2/'7!9
7+5(6+2/'5!9
7+5(6+2/'7!9
7+5(6+2/'5!9
7+5(6+2/'7!9
7+5(6+2/'5!9
7+5(6+2/'7!9
[FEED] key: Pressing the [FEED] key one time causes a –0.1V change,
up to 0.0V.
[RESTART] key: Pressing the [RESTART] key one time causes a
+0.1V change, up to +4.0V.
After completing the fine adjustment, press the [PAUSE] key.
A4-12
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print
Outline of Test Print
In the Test Print mode, you print
the test pattern after setting up
its conditions. This is useful for
checking the printer by itself or
for testing the quality of new
ribbon or media.
The Test Print menu contains the following:
!7(6735,17
[PAUSE]
35,17&21',7,21
Test Pattern
Selection
[FEED]
[RESTART]
6/$17/,1('27
[FEED]
[RESTART]
6/$17/,1('27
[FEED]
[RESTART]
&+$5$&7(56
[FEED]
[RESTART]
%$5&2'(
[FEED]
[RESTART]
[RESTART]
)&725<7(67
[FEED]
[RESTART]
$87235,1775$1
[FEED]
[RESTART]
$87235,175()/
[FEED]
A4-13
[PAUSE]
,668(&2817
[PAUSE]
35,1763(('´V
[PAUSE]
6(162575$16
[PAUSE]
3577<3(75$16)5
[PAUSE]
12135,17,1*
[FEED]
Print Condition Setting
[RESTART]
7<3(>6@12&87
[PAUSE]
/$%(//(1PP
[PAUSE]
3$3(5)(('
[PAUSE]
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print (Cont.)
NOTES:
• When pressing the [FEED]
and [RESTART] keys at
the same time in the Test
Print menu, the message
returns to “<4>TEST
PRINT”.
• If holding the [FEED] or
[RESTART] key for 0.5
seconds or longer in the
Test Print menu, the key is
entered continuously.
• The fine adjustment
parameters are effective for
the Test Print. (except for X
Axis Fine Adjustment.)
• If any error occurs, an
error message appears, and
the printer stops printing.
After clearing the errors,
press the [PAUSE] key to
return to the System Mode
menu. The printer does not
resume printing
automatically.
• A changed parameter
becomes enabled by
pressing the [PAUSE] key
and is stored in memory
until the printer is turned
off.
While pressing the [FEED] and [PAUSE] keys at the same time, turn
on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message
appears.
!',$*9[[
Press the [FEED] key 2 times.
The Test Print is ready to be performed.
!7(6735,17
Specifying the Print Condition for the Test Print
The print conditions for the Test Print should be specified before
printing. When “<4>TEST PRINT” appears, press the [PAUSE] key.
35,17&21',7,21
Issue Count Setting
To enter the Issue Count Setting menu, press the [PAUSE] key.
,668(&2817
,668(&2817
,668(&2817
[RESTART]
,668(&2817
,668(&2817
,668(&2817
,668(&2817
[FEED]
,668(&2817
,668(&2817
,668(&2817
After selecting the issue count, press the [PAUSE] key to go to Print
Speed Setting.
A4-14
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print (Cont.)
Print Speed Setting
Select the print speed for the test print from 4 inches/second and 2
inches/second.
35,1763(('´V
[RESTART]
35,1763(('´V
[FEED]
35,1763(('´V
After selecting the print speed, press the [PAUSE] key to go to Sensor
Type Selection.
NOTE:
Select the sensor type which
applies to the media being used.
Basically, the Reflective Sensor
(Black Mark Sensor) is for tag
paper, and the Transmissive
Sensor (Feed Gap Sensor) is
for label.
Sensor Type Selection
Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT”
(Black Mark Sensor) and “NONE”.
6(162575$16
[RESTART]
[FEED]
6(1625121(
None
6(16255()/(&7
Black Mark Sensor
6(162575$16
Feed Gap Sensor
After selecting the sensor type, press the [PAUSE] key to go to Printing
Mode Selection.
NOTE:
Select the printing mode which
applies to the desired operating
conditions.
Basically, the Thermal Transfer
is for the use of ribbon, and the
Thermal Direct is for the use of
thermal paper.
Printing Mode Selection
Select the printing mode for the test print between “TRANSFR”
(Thermal transfer) and “DIRECT” (Thermal direct).
3577<3(75$16)5
[RESTART]
3577<3(75$16)5
Thermal Transfer
[FEED]
3577<3(',5(&7
Thermal Direct
After selecting the printing mode, press the [PAUSE] key to go to Issue
Mode Selection.
A4-15
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print (Cont.)
NOTE:
Cut mode is available only when
the optional cutter module (B7208-QM) is installed. When
you need the cutter, please
contact your nearest TOSHIBA
TEC service representative.
Issue Mode Selection
Select the issue mode for the test print by selecting between “[S]NO
CUT” (Batch mode without cut) and “[C]WITH CUT” (Cut mode).
7<3(>6@12&87
[RESTART]
[FEED]
7<3(>6@12&87
Batch mode
without cut
7<3(>&@:,7+&87
Cut mode
After selecting the Issue Mode, press the [PAUSE] key to go to Label
Length Setting.
Label Length Setting
Select the label length for the test print in a range from 5 mm to 999 mm.
NOTE:
Press and hold the [RESTART]
or [FEED] key to advance the
values quickly and continuously.
To stop it, release the key.
/$%(//(1PP
[RESTART]
[FEED]
/$%(//(1PP
/$%(//(1PP
[FEED] key: Pressing the [FEED] key one time causes a –1 mm change,
up to 5 mm.
[RESTART]key: Pressing the [RESTART] key one time causes a +1
mm change, up to 999 mm.
After selecting the label length, press the [PAUSE] key to go to Paper
Feed Selection.
NOTE:
When “PAPER FEED” is
selected, the printer feeds the
media prior to a test print to
adjust the print start position.
When “PAPER NO FEED” is
selected, the printer starts
printing without a print start
position adjustment. If the
print start position adjustment
is unnecessary, Select "PAPER
NO FEED" and save media.
Paper Feed Selection
Select whether or not a paper feed is performed.
3$3(5)(('
[RESTART]
[FEED]
3$3(5)(('
Paper feed is
available.
3$3(512)(('
Paper feed is not
available.
After selecting the paper feed, press the [PAUSE] key. The display
returns to the “<4>TEST PRINT”.
A4-16
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print (Cont.)
Test Print Pattern Selection
When “<4>TEST PRINT” appears after paper feed selection, press the
[PAUSE] key.
35,17&21',7,21
Select a test print pattern from the following options.
35,17&21',7,21
6/$17/,1('27
[RESTART]
6/$17/,1('27
&+$5$&7(56
%$5&2'(
12135,17,1*
[FEED]
)$&725<7(67
$87235,1775$1
$87235,175()/
Slant Line (1 dot)
Print Sample of Slant Line
(1 dot)
6/$17/,1('27
While selecting the Slant Line (1 dot), press the [PAUSE] key to start
printing the slant line patterns (1 dot). After printing is completed, the
display returns to “<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to show “SLANT LINE
(1DOT)” again. Then, press the [FEED] key.
Slant Line (3 dots)
Print Sample of Slant Line
(3 dots)
6/$17/,1('27
While selecting the Slant Line (3 dots), press the [PAUSE] key to start
printing the slant line patterns (3 dots). After printing is completed, the
display returns to “<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to show “SLANT LINE
(3DOT)” again. Then, press the [FEED] key.
NOTE:
See A4.11.3 for further
information.
A4-17
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.5 Test Print
A4.5 Test Print (Cont.)
Characters
&+$5$&7(56
Print Sample of Characters
While selecting the Characters, press the [PAUSE] key to start printing
the characters. After printing is completed, the display returns to
“<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to show “CHARACTERS”
again. Then, press the [FEED] key.
Barcode
Print Sample of Barcodes
%$5&2'(
While selecting the Barcode, press the [PAUSE] key to start printing
the bar codes. After printing is completed, the display returns to
“<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to shown “BARCODE”
again. Then, press the [FEED] key.
NOTE:
The Non-Printing function
simply looks like a media
feed.
Print Sample of Non-print
Non-Printing
12135,17,1*
While selecting the Non-printing, press the [PAUSE] key to start
issuing a blank page of media. After printing is completed, the display
returns to “<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to shown “NONPRINTING” again. Then, press the [FEED] key.
Factory Test
NOTES:
• Factory test print conditions:
One paper feed, Slant lines
(3 dots), Bar codes,
Characters, Item count: 5
pcs. each, Print speed:
4”/sec., Sensor type: Black
mark (Lower side) or Feed
gap sensor
• When the feed gap sensor is
selected, a gap length is 3
mm.
Print method: Thermal
transfer, Issue mode: Batch
printing (without cut), Label
length: 76 mm, Print tone fine
adjustment.
)$&725<7(67
While selecting the Factory test, press the [PAUSE] key to start
printing the factory test pattern. After printing is completed, the display
returns to “<4>TEST PRINT”.
Pressing the [PAUSE] key causes the display to indicate “FACTORY
TEST” again. Then, press the [FEED] key.
mark (Lower side) or Feed
A4-18
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.6 PCL Emulation Setting
A4.5 Test Print (Cont.)
NOTE:
Select “AUTO PRINT (TRAN)”
when using labels, and “AUTO
PRINT (REFL)” when using tag
paper.
A4.6 PCL Emulation
Setting
Auto Print
$87235,1775$1
Feed Gap Sensor
$87235,175()/
Black Mark Sensor
While selecting the Auto Print, press the [PAUSE] key to feed one
media and print slant lines (3 dots) on 5 pieces of media.
Next, press the [PAUSE] key to print bar codes on 5 pieces of media.
Pressing the [PAUSE] key again causes the printer to print characters
on 5 pieces of media.
The PCL Emulation Setting menu contains the following:
!3&/(08/$7,21
Outline of the PCL Emulation
The PCL Emulation is the
function to emulate Hewlett
Packard laser printers. When
your laser printer is a Hewlett
Packard, you can use the B852 printer in place of the
laser printer without changing
the printer driver by selecting
“EMULATION ON”. In this
case, the Print speed, Sensor
type, Printing mode, Issue
mode, and Media size should
be specified.
NOTE:
This function is available
only when the optional PCL
Emulation Board (B-7708PCL-QM) is installed.
When you need the PCL
Emulation Board, please
contact your nearest
TOSHIBA TEC service
representative.
[PAUSE]
(08/$7,212))
Emulation ON/OFF Selection
[PAUSE]
35,1763(('´V
Print Speed Selection
[PAUSE]
6(162575$16
Sensor Type Selection
[PAUSE]
3577<3(75$16)5
Printing Mode Selection
[PAUSE]
7<3(>6@12&87
Issue Mode Selection
[PAUSE]
0(',$$
Media Size Selection
[PAUSE]
While pressing the [FEED] and [PAUSE] keys at the same time, turn
on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message
appears.
!',$*9[[
Press the [FEED] key 3 times.
The printer is at the start of the PCL Emulation menu.
!3&/(08/$7,21
When “<8>PCL EMULATION” appears, press the [PAUSE] key.
A4-19
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.6 PCL Emulation Setting
A4.6 PCL Emulation
Setting (Cont.)
Emulation ON/OFF Selection
(08/$7,212))
[RESTART]
[FEED]
(08/$7,212))
PCL Emulation is not
available.
(08/$7,2121
PCL Emulation is
available.
When “EMULATION OFF” is selected, press the [PAUSE] key to
return to “<8>PCL EMULATION”.
When “EMULATION ON” is selected, press the [PAUSE] key to
proceed to the detailed setting menus.
Print Speed
With this parameter select the print speed for the PCL Emulation.
35,1763(('´V
[RESTART]
[FEED]
35,1763(('´V
35,1763(('´V
After selecting the print speed, press the [PAUSE] key to show the
Sensor Type Selection menu.
NOTE:
Select the appropriate sensor
type to match the media being
used. Basically, the Reflective
Sensor (Black Mark Sensor)
is for tag paper, and the
Transmissive Sensor (Feed
Gap Sensor) is for label..
Sensor Type Selection
With this parameter select the sensor type used for the PCL Emulation.
6(162575$16
[RESTART]
[FEED]
6(1625121(
No sensor
6(16255()/(&7
Black mark sensor
(Lower)
6(162575$16
Feed gap sensor
After selecting the sensor type, press the [PAUSE] key to show the
Printing Method Selection menu.
NOTE:
Select the appropriate Print
Mode which matches the
media being used. Basically,
Thermal Transfer is for the
use of ribbon, and Thermal
Direct is for the use of
thermal media.
Printing Mode Selection
With this parameter select the printing method for the PCL Emulation.
3577<3(75$16)(5
[RESTART]
3577<3(75$16)5
Thermal transfer
[FEED]
3577<3(',5(&7
Thermal direct
After selecting the printing mode, press the [PAUSE] key to show the
Issue Mode Selection menu.
A4-20
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.6 PCL Emulation Setting
A4.6 PCL Emulation
Setting (Cont.)
Issue Mode Selection
With this parameter select the Issue Mode for the PCL Emulation.
7<3(>6@12&87
NOTE:
Cut issue is available only
when the optional cutter
module (B-7208-QM) is
installed. When you need the
cutter, please contact your
nearest TOSHIBA TEC service
representative.
[RESTART]
[FEED]
7<3(>6@12&87
Batch mode with
no cut.
7<3(>&@:,7+&87
Cut mode.
After selecting the issue mode, press the [PAUSE] key to show the
Media Size Selection menu.
Media Size Selection
With this parameter select the Media Size for the PCL Emulation.
0(',$$
[RESTART]
[FEED]
0(',$$
A4 Size
0(',$86(5
Customize
0(',$/(77(5
Letter Size
0(',$/(*$/
Legal Size
After selecting the media size, press the [PAUSE] key.
When “A4”, “LEGAL”, or “LETTER” is selected, the display returns to
"<8>PCL EMULATION".
When “USER” is selected, the Media Width Setting menu is displayed.
Media Width Setting
[RESTART]
>:@>/@
NOTE:
If holding the [RESTART] or
[FEED] key for 0.5 seconds or
longer in the parameter
setting, the key is entered
continuously.
[FEED]
>:@>/@
Media width (Unit: 0.1mm)
[FEED] key: Pressing the [FEED] key one time causes a –1 change, up
to 100.
[RESTART]key: Pressing the [RESTART] key one time causes a +1
change, up to 2168.
After selecting the media width, press the [PAUSE] key to show the
Media Length Setting menu.
A4-21
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.6 PCL Emulation Setting
A4.6 PCL Emulation
Setting (Cont.)
Media Length Setting
[RESTART]
[FEED]
>:@>/@
>:@>/@
Media length (Unit: 0.1mm)
[FEED] key: Pressing the [FEED] key one time causes a –1 change, up
to 110.
[RESTART] key: Pressing the [RESTART] key one time causes a +1
change, up to 6400.
After selecting the media length, press the [PAUSE] key to return to
“<8>PCL EMULATION”.
A4-22
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7 Additional Information
A4.7.1
Self-Diagnostic Test Result Sample and Descriptions
• Print Sample
(1) PROGRAM
(2) BOOT
(3)
(4)
(5)
(6)
(7)
FONT
KANJI
EEPROM
SDRAM
CARD
(8) SENSOR1
(9) SENSOR2
(10) EXP.I/O
(11) KEY BRD
B-850
01NOV2000
V1.0A
FMRM0051402: 1A00
B-850
16NOV2000
V1.0
FMRM0051601:8500
5600
8900
OK
8MB
SLOT1
ATA
SLOT2
LAN
00000000, 00000000
[H]20°C [A]22°C [S]25°C
[R(U)]4.2V [R(L)]4.0V
[T]2.5V
NG
NG
NOTES:
1. Print conditions:
Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing method: Thermal transfer,
Supply length: 78 mm, Issue mode: Batch printing
2. Software version No., Part No. of ROM and checksum will vary according to the software version of
PROGRAM ROM.
3. The last two digits of the checksum are usually “00”.
4. When Kanji ROM is not installed, the checksum becomes “0000”.
5. The symbol”°” of ‘°C” may not be printed depending on the type of character code.
• Descriptions
(1) Program ROM Check (Model Name, Date, Version, Part number, Checksum)
PROGRAM B-850
V1.0
Program area
01NOV2000
A FMRM0051402: 1A00
Checksum
Model name
Part No. of ROM or software
Revision No.: Space or A to Z
Software version No.
(2) Boot Check (Model Name, Date, Version, Part Number, Checksum)
BOOT
B-850
V1.0
Boot area
16NOV2000
A FMRM0051601: 8500
Checksum of Boot area
Model name
Part No. of ROM or software
Revision No.: Space or A to Z
Software version No.
A4-23
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.1
Self-Diagnostic Test Result Sample and Descriptions (Cont.)
(3) Alphanumeric Font ROM Check
FONT
5600
Checksum of Font area
Font area
(4) Kanji ROM Check
8900
KANJI
Checksum of BITMAP Kanji ROM
Kanji area
(5) EEPROM Check
EEPROM
OK
OK: Data in the check area can be properly read/written.
NG: Data in the check area cannot be properly read/written.
EEPROM (Backup Memory)
(6) SDRAM Capacity
SDRAM
8MB
Capacity of DRAM
System/Painting memory
(7) PC Card Slot Check
CARD
SLOT 1
SLOT 2
ATA
LAN
ATA:
LAN:
FSH:
NO:
Slot
PCMCIA Card
A4-24
ATA Card is inserted.
LAN card is inserted.
Flash memory card is inserted.
Unformatted ATA card/Flash memory
card or no card is inserted.
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)
(8) Sensor 1 Check
The status of the Cutter Home Position Sensor, Ribbon Feed Motor Sensor, and Ribbon Rewind Motor
Sensor are printed.
SENSOR1
00000000, 0 1 1 1 0 0 1 1
Fixed to 1.
Fixed to 0.
Fixed to 1.
Fixed to 0.
Cutter home position switch status
0: Home position
1: Other position
Fixed to 0.
Ribbon feed motor sensor 2 status
0: The detecting point is positioned
outside the slit.
1: The detection point is positioned
inside the slit.
Ribbon rewind motor sensor 1 status
0: The detecting point is positioned outside the slit.
1: The detecting point is positioned inside the slit.
Ribbon feed motor sensor 1status
0: The detecting point is positioned outside the slit.
1: The detecting point is positioned inside the slit.
Sensor/Switch
Cutter home position switch
Ribbon rewind motor sensor 1
Ribbon feed motor sensors 1 and 2
Print status content description
Indicates whether or not the cutter is at the home
position.
Controls ribbon motor rotation by detecting the slit on
the ribbon rewind motor and the ribbon feed motor.
Indicates the position of the slit sensor.
(9) Sensor 2 Check
The status of the Print Head Thermistor, Environmental Temperature Thermistor, Heat Sink Thermistor,
Black Mark Sensor (Upper/Lower), and Feed Gap Sensor are printed.
SENSOR2
[H]20°C [A]22°C [S]25°C [R(U)]3.3V [R(L)]4.0V [T]2.4V
Feed gap sensor status:
0.0 – 5.0V
Black mark sensor (Lower) status:
0.0 – 5.0V
Black mark sensor (Upper) status:
0.0 – 5.0V
Heat sink thermistor status:
25°C, 80°C, 90°C
Environmental thermistor status:
0 - 86°C
If it is undetectable, “--°C “ is printed.
Print head thermistor status:
0°C - 86°C
A4-25
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)
(10) Expansion I/O Interface Check
EXP.I/O
OK
Loopback test
OK: The circuit has no problem.
NG: The circuit has a problem or loopback jig is not attached.
Expansion I/O PC board
NOTE:
Fot this check a loopback jig is required. For the loopback jig, please contact your nearest TOSHIBA TEC
service representative.
(11) DIN Connector for the Keyboard (KB-80) Check
KEY BRD
OK
OK: The connector has no problem.
NG: The connector has a problem or loopback jig is not attached.
Expansion I/O PC board
NOTE:
Fot this check a loopback jig is required. For the loopback jig, please contact your nearest TOSHIBA TEC
service representative.
A4-26
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.2
•
Maintenance Counter/Parameter Check Print Sample and Descriptions
Print Sample
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
(18)
(19)
(20)
(21)
(22)
(23)
(24)
(25)
(26)
(27)
(28)
(29)
(30)
(31)
(32)
(33)
(34)
(35)
(36)
(37)
(38)
(39)
(40)
(41)
(42)
(43)
(44)
(45)
(46)
(47)
(48)
(49)
TOTAL FEED
FEED
PRINT
CUT
RIBBON
232C ERR
SYSTEM ERR
POWER FAIL
[PC]
FEED
+2.0mm
CUT
+0.0mm
BACK
+0.0mm
TONE(T)
+0 step
TONE (D)
+0 step
RBN(FW)
-10
RBN (BK)
+0
X ADJ.
+0.0mm
THRESHOLD (R)
THRESHOLD (T)
FONT
CODE
SPEED
DATA LENG.
PARITY
CONTROL
MESSAGE
FORWARD WAIT
FEED KEY
KANJI
EURO CODE
AUTO HD CHK
WEB PRINTER
SILENT PRINT
KB80 CONNECT
PRTR IP ADDR
GATE IP ADDR
SUBNET MASK
TTF AREA
EXT CHR AREA
BASIC AREA
PC SAVE AREA
PCL EMULATION
PRINT SPEED
SENSOR
PRINT TYPE
TYPE
MEDIA
SOCKET PORT
BASIC
BASIC TRACE
1.1Km
1.1Km
0.5Km
96
3H
255
0
0
[KEY]
FEED
CUT
BACK
TONE(T)
TONE(D)
RBN (FW)
RBN (BK)
+0.0mm
+1.0mm
+0.0mm
+0 step
+0 step
-8
+0
1.0V
0.7V
[PC-850] [0]
[AUTO]
[9600]
[8]
[EVEN]
[XON+READY AUTO]
[ENGLISH]
[ON]+0.0mm
[FEED]
[TYPE1]
[B0]
[OFF]
[OFF]
[ON]
[OFF]
[192.168.010.020]
[000.000.000.000]
[255.255.255.000]
[704KB]
[128KB]
[64KB]
[64KB]
[ON]
[4”/S]
[TRANS.]
[TRANSFER]
[NO CUT]
[USER 2169X0742]
[OFF][08000]
[OFF]
[OFF]
NOTE:
Print conditions:
Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing mode: Thermal transfer, Media
length: 170 mm, Issue mode: Batch printing
A4-27
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.2
Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)
• Descriptions of the Maintenance Counter
No.
Item
(1)
Total media distance covered
(2)
Media distance covered
(3)
Print distance
(4)
Cut count
(5)
Ribbon motor driving time
(6)
(7)
(8)
RS-232C hardware error
count
System error count
Momentary power failure
count
Count Condition
Counted when the feed motor is driven to
feed, print and issue the media. (Counted
also during ribbon saving operation and
back feed.) See NOTE 6 and 7.
Counted while printing. (Feeding and back
feed are not counted.) See NOTE 2.
Counts every cut. [See NOTE 3.]
Counts when the ribbon motor is driven to
feed, print and issue the media. (The
driving time is not counted during ribbon
saving operation, but is during back feed.)
Counted when a parity, overrun or framing
error occurs. See NOTE 5.
Counted when any error occurs.
Counts the number of times the power
restores while the CPU is busy after reset.
Range
0.0 to 2000.0 km
0.0 to 181.9 km
0.0 to 200.0 km
0 to 1000000 times
0 to 2000 hours
0 to 255 times
0 to 15 times
0 to 15 times
NOTES:
1.
2.
3.
4.
5.
Item from (2) through (10) are initialized to “0” after RAM clear.
If the Print distance is 5.5m or less, it is rounded down and no data is added to the memory at power off.
If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.
If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.
When a sent command results in an error, the same number as the data capacity of the command is counted
by byte.
6. If the media distance covered is 69.4 cm or less, it is rounded down and no data is added to the memory at
power off.
7. When the media distance covered reached to the maximum, the maintenance counter should be cleared.
Otherwise, the total media distance covered will not be updated. For the maintenance counter clear, please
contact your nearest TOSHIBA TEC service representative.
• Descriptions of the Parameters
No.
Item
(9) Feed length fine adjustment (PC), (KEY)
(10) Cut position fine adjustment (PC), (KEY)
(11) Back feed length fine adjustment (PC), (KEY)
Print tone fine adjustment (Thermal transfer), (PC),
(12)
(KEY)
Print tone fine adjustment (Thermal direct), (PC),
(13)
(KEY)
Ribbon rewind motor driving voltage fine adjustment
(14)
(PC), (KEY)
Ribbon feed motor driving voltage fine adjustment
(15)
(PC), (KEY)
(16) X axis fine adjustment
Threshold manual fine adjustment for the black mark
(17)
sensor
Threshold manual fine adjustment for the feed gap
(18)
sensor
A4-28
Contents
-50.0 mm to +50.0 mm
-50.0 mm to +50.0 mm
-9.9 mm to +9.9 mm
-10 step to +10 step
-10 step to +10 step
-15 step to +0 step
-15 step to +10 step
-99.5 mm to +99.5 mm
0.0V to 4.0V
0.0V to 4.0V
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.2
Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)
No.
Item
Contents
Character
PC-850 PC-851 PC-1252 LATIN9
PC-852 PC-855 PC-1253 Arabic
PC-857 PC-1250 PC-1254
PC-8 PC-1251 PC-1257
Font zero
0: No slash used.
‘: Slash used.
(19)
(20) Control code
(21) Baud rate
(22) Data length
(23) Parity
(24) Transmission control code
(25) Language selection for LCD message
(26) Auto forward wait in cut mode
(27) Feed key function
(28) Kanji code type (Not supported QQ/QP models)
(29) Euro font code
(30) Auto print head broken element check
(31) Web printer function
(32) Silent print
(33) KB-80 keyboard connection
A4-29
AUTO: Automatic selection
ESC LF NUL: ESC LF NUL mode
{|}: Mainframe mode
1B 1C 1D: Manual
2400: 2400 bps
4800: 4800 bps
9600: 9600 bps
19200: 19200 bps
7: 7 bits
8: 8 bits
NON: None
ODD: ODD
EVEN: EVEN
XON/XOFF: XON/XOFF
READY/BUSY: READY/BUSY
(DTR)
XON+READY AUTO:
XON/XOFF+READY/BUSY (DTR)
XON/XOFF AUTO: XON/XOFF
READY/BUSY RTS: RTS
ENGLISH: English
GERMAN: German
FRENCH: French
DUTCH: Dutch
SPANISH: Spanish
JAPANESE: Japanese
ITALIAN: Italian
ON: Available
OFF: Unavailable
FEED: Feeds one label
PRINT: Prints image buffer on one
label
TYPE 1: Windows code
TYPE 2: Original code
20H to FFH
ON: Available
OFF: Unavailable
ON: Available
OFF: Unavailable
ON: Available
(Must be fixed to ON.)
ON: Connect
OFF: Not connect
APPENDIX 4 SYSTEM MODE
EO1-33029
A4.7 Additional Information
A4.7.2
No.
(34)
(35)
(36)
(37)
(38)
(39)
(40)
Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)
Item
Contents
***.***.***.***
***.***.***.***
***.***.***.***
0 KB to 896 KB (unit of 64 KB)
0 KB to 896 KB (units of 64 KB)
0 KB to 896 KB (units of 64 KB)
0 KB to 896 KB (units of 64 KB)
ON: Available
OFF: Unavailable
4”/sec.
2”/sec.
NONE: None
REFLECT: Black mark sensor
TRANS: Feed gap sensor
TRANSFR: Thermal transfer
DIRECT: Thermal direct
[S] NO CUT: Batch mode with no cut
[C]WITH CUT: Cut mode
A4
LEGAL
LETTER
User
ON: Available
OFF: Unavailable
Port No. 0 to 65535
ON: Available
OFF: Unavailable
ON: Available
OFF: Unavailable
Printer IP address
Gateway IP address
Subnet mask
True type font registration area size
External character registration area size
Basic file store area size
PC saving area size
(41) PCL Emulation
(42) Print speed for PCL emulation
(43) Sensor type for PCL emulation
(44) Printing mode for PCL emulation
(45) Issue mode for PCL emulation
(46) Media size for PCL emulation
(47) Socket port number
(48) BASIC interpreter setting
(49) BASIC interpreter trace setting
A4.7.3
Magnified Views of Slant Line Pattern
•
1-dot Slant Line (Black Area Ratio: 16.7%)
•
3-Dot Slant Line (Black Area Ratio: 16.7%)
A4-30
APPENDIX 5 PRINT SAMPLES
EO1-33029
APPENDIX 5 PRINT SAMPLES
APPENDIX 5 PRINT SAMPLES
„Font
A5- 1
APPENDIX 5 PRINT SAMPLES
EO1-33029
APPENDIX 5 PRINT SAMPLES
APPENDIX 5 PRINT SAMPLES (Cont.)
„Bar codes
0: JAN8, EAN8
1: MSI
2: Interleaved 2 of 5
3: CODE39 (Standard)
4: NW7
5: JAN13, EAN13
6: UPC-E
7: EAN13+2 digits
8: EAN13+5 digits
A:CODE128
B: CODE39 (Full ASCII)
C: CODE93
G: UPC-E+2 digits
H: UPC-E+5 digits
I: EAN8+2 digits
J: EAN8+5 digits
A5- 2
APPENDIX 5 PRINT SAMPLES
EO1-33029
APPENDIX 5 PRINT SAMPLES
APPENDIX 5 PRINT SAMPLES (Cont.)
K: UPC-A
L: UPC-A+2 digits
M: UPC-A+5 digits
N: UCC/EAN128
O: Industrial 2 of 5
P: PDF417
Q: Data Matrix
R: Customer bar code
S: Customer bar code of high priority
T: QR code
U: POSTNET
V: RM4SCC
W: KIX Code
X: Micro PDF417
Z: MaxiCode
A5- 3
GLOSSARIES
EO1-33029
GLOSSARIES
GLOSSARIES
Bar code
Feed gap sensor
A code which represents alphanumeric characters
by using a series of black and white stripes in
different widths. Bar codes are used in various
industrial fields: Manufacturing, Hospitals,
Libraries, Retail, Transportation, Warehousing, etc.
Reading bar codes is a fast and accurate means of
capturing data while keyboard entry tends to be
slow and inaccurate.
A transmissive sensor which detects the difference
of potential between the gap between labels and
the label to find the print position of the label.
Font
A complete set of alphanumeric characters in one
style of type. E.g. Helvetica, Courier, Times
Gap
Batch mode
Clearance between labels
Issue mode that continuously prints media until the
specified number of media has been printed.
IPS
Black mark
Inch per second
The unit used to express print speed.
A mark printed on the media so that the printer can
maintain a constant print position by detecting this
mark.
KB-80 keyboard interface
Black mark sensor
A reflective sensor which detects the difference of
potential between the black mark and print area to
find the print start position.
This interface is standard on the B-852 printer to
allow the optional KB-80 keyboard to be attached
to the printer allowing it to be operated in a
standalone condition. Label programs may be
stored in the KB-80 flash memory and labels
printed through commands and data input through
the keyboard instead of from a host computer.
Cut mode
Printer mode of operation where an optional cutter
module is installed to automatically cut media from
the supply roll after they are printed. The print
command can specify to cut every media or to cut
after a set number of media have been printed.
Cutter module
LCD
Liquid Crystal Display
Installed on the operation panel and displays
operation modes, error message and so on.
Label
A type of media with adhesive backing.
A device used to cut the media.
DPI
Dot Per Inch
The unit used to express print density.
Expansion I/O interface
An optional interface circuit that may be installed
into the B-852 printer to allow the printer to be
connected to an external device such as a wrapping
machine and to receive feed, print start, and pause
signals from the external device and to send back
print, pause, and error status signals to the external
device.
Media
Material on which data is printed by the printer.
Label, tag paper, fanfold paper, perforated paper,
etc.
PCMCIA interface
An optional interface circuit that may be installed
into the B-852 printer to allow the use of the small
credit card sized PC cards such as flash memory
cards and LAN cards. PCMCIA is the acronym for
Personal Computer Memory Card International
Association.
GLOSSARIES
EO1-33029
GLOSSARIES
Printer driver
Tear off mode
A software program that will convert the
application program’s printing request into the
language that the printer understands.
Printer mode of operation where no cutter module
is installed and the operation must manually tear
off the printed media by forcing the media
downward against a tear bar.
Print head element
The thermal print head consists of a single line of
tiny resistive elements and when current is allowed
to flow through each element it heats up causing a
small dot to be burned onto thermal paper or a
small dot of ink to be transferred from a thermal
ribbon to ordinary paper.
Thermal direct printing
Pre-printed media
A print head using thermal transfer or thermal
direct printing method.
A type of media on which characters, logos, and
other designs have been already printed.
Print speed
The speed at which printing occurs. This speed is
expressed in units of ips (inches per second).
Reflective sensor
See Black mark sensor.
Resolution
The degree of detail to which an image can be
duplicated. The minimum unit of divided image is
called a pixel. As the resolution becomes higher,
the number of pixels increased, resulting in more
detailed image
Ribbon
An inked film used to transfer an image onto the
media. In the thermal transfer printing, it is heated
by the thermal print head, causing an image to be
transferred onto the media
Supply
Media and ribbon
Supply holder
This unit holds a media roll at the rear of the
printer so that the media is fed toward the print
head.
Tag
A type of media having no adhesive backing but
black marks to indicate the print area. Usually tags
are made of cardboard or other durable material.
A printing method using no ribbon, but thermal
media which reacts to heat. The thermal print head
heats the thermal media directly, causing print
image to be printed on the media.
Thermal print head
Thermal transfer printing
A printing method that the thermal print head heats
an ink or resin coating on the ribbon against the
media, causing the ink/resin to transfer onto the
media.
Threshold setting
A sensor setting operation to have the printer
maintain a constant print position of pre-printed
media.
Transmissive sensor
See Feed gap sensor.
X Axis
In the printer, it is the horizontal position (left and
right) of the print on the label. This position may
be adjusted by command from the host computer,
or by a parameter change on the printer.
INDEX
EO1-33029
INDEX
INDEX
B
J
Backing paper A1-3
Bar code A1-1
Batch mode 3-2
Black mark A1-2
Black mark length A1-3
Black mark sensor 1-4, 2-12 ,5-1
Jammed media 6-3
C
Centronics 1-3, 2-2
Cut mode 3-2
Cutter module 5-2, A1-2
D
Dimensions 1-3
Dithering 3-21
K
KB-80-QM keyboard 2-4
Keyboard interface 1-3
Keyboard module A1-2
L
Label A1-2
Label length A1-3
LCD message display 1-3, 1-4, 4-1, A1-1
M
Maintenance counter A4-2, A4-28
Media 2-7, 5-2, A1-2
Media pitch A1-3
E
Effective print width A1-3
ERROR LED 1-4, 4-1
Error message 6-1
Expansion I/O interface 1-3, 2-4
Expansion I/O interface board A1-2
F
Feed gap sensor 1-4, 2-12, 5-1
FEED key 1-4, 4-1
Flash memory card 2-14
G
Gap between labels A1-3
Gap length A1-3
Guaranteed print area A1-4
H
Head block release lever 1-4, 2-10
Head pressure adjust lever 1-3, 2-11
I
Intensity 3-21
Interface A1-1
Issue mode A1-1
O
ONLINE LED 1-4, 4-1
Operation Panel 1-3, 4-1
P
Paper guide 1-4, 2-10
Parallel interface 1-3
Parallel port 2-4
PAUSE key 1-4, 4-1
PCL emulation A4-2, A4-20, A4-22, A4-31
PCL5 interface 1-3, 2-4
PCL5 interface board A1-2
PCMCIA card 2-14
PCMCIA interface board 2-14, A1-2
Platen 1-4, 5-1
Power consumption A1-1
Power cord 1-2, 2-5
POWER LED 1-4, 4-1
Power switch 1-3, 2-5, 2-6
Pre-printed media 5-2
Printer parameter A4-2, A4-5, A4-28
Print head 1-4, 5-1
Print head block 1-4, 5-1
Print head cleaner 1-2, 5-1
Print length A1-3
Printing method A1-1
Printing speed A1-1
INDEX
EO1-33029
INDEX
R
Reflective sensor A1-4
Resolution A1-1
RESTART key 1-4, 4-1
Ribbon 2-13, 5-2, A1-5
Ribbon holder 1-4
Ribbon supply roll 2-13
Ribbon take up roll 2-13
Ribbon width A1-5
Rotation A1-1
RS-232C 1-3, 2-2, 2-4, A3-1
S
Self diagnostic test A4-2, A4-3, A4-4, A4-24
Sensor 2-12, 5-1
Sensor adjust gear 2-12
Serial interface 1-3
Supply Holder Frame 2-3, 2-9
Supply Holder Locking Knob 2-7, 2-8
Supply Holder Unit 1-2, 1-3, 2-7
Supply voltage A1-1
T
Tag A1-2
Tear off mode 3-1
Test print 2-15, A4-2, A4-13
Thermal direct A1-1
Thermal transfer A1-1
Threshold setting 6-4
Transmissive sensor A1-3
Two dimensional code A1-1
W
Weight A1-1
E
PRINTED IN JAPAN
EO1-33029C