321studios DVD X Show for PC

DVDXCOPY PLATINUM
Users Guide
Version 4.0.3
02/03/04
321 Studios
DVDXCOPY PLATINUM User Guide
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DVDXCOPY PLATINUM User Guide User
Table of Contents
321 Studios
Table of Contents
1. Introduction................................................................................................................. 5
2. Before You Begin ........................................................................................................... 7
2.1 End User License Agreement (EULA) ................................................................ 7
2.2 System Requirements......................................................................................... 14
2.3 Helpful Tips ........................................................................................................ 14
2.4 Limitations .......................................................................................................... 14
2.5 Support/Help Resources...................................................................................... 15
3. Installation – Step By Step........................................................................................... 17
4. Registering Your Software ....................................................................................... 27
5. Main Window ........................................................................................................... 29
5.1 Simple Tab ............................................................................................................. 29
5.2 Advanced Tab ........................................................................................................ 29
5.3 DVD X RESCUE Tab ........................................................................................... 30
5.4 TDF Library Tab.................................................................................................... 30
5.5 Settings Tab ........................................................................................................... 30
5.6 321 Online Tab ...................................................................................................... 30
6. Getting Started – Simple (DVD X COPY XPRESS) ............................................... 31
7. Simple ....................................................................................................................... 37
8. Advanced ...................................................................................................................... 39
8.1 Select Titles............................................................................................................ 41
8.2 Compression .......................................................................................................... 42
8.3 Splitting.................................................................................................................. 45
8.4 Write DVD............................................................................................................. 47
9. DVD X RESCUE...................................................................................................... 49
10. TDF LIBRARY .......................................................................................................... 51
11. Settings........................................................................................................................ 53
12. Help............................................................................................................................. 55
13. Check For Updated Version........................................................................................ 57
14. Uninstalling................................................................................................................. 69
15 Terms ........................................................................................................................... 73
16. Frequently Asked Questions ....................................................................................... 85
16.1 General Questions................................................................................................. 85
16.2 Activations ............................................................................................................ 91
17. Troubleshooting .......................................................................................................... 93
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Introduction
1. Introduction
DVDXCOPY PLATINUM provides you the ability to backup your DVD
movies onto blank DVDs using a standard DVD +R or –R burner.
DVDXCOPY PLATINUM showcases the brand new TDF backup technology.
TDF backup technology offers customizable control over backup
compression.
DVDXCOPY PLATINUM is bundled and also includes the DVD X RESCUE
program.
Features and benefits of DVDXCOPY PLATINUM are:
• Simple, one click interface
• Burns DVD movies to DVD-R(W) and DVD+R(W)
• Create TDF files you can share with others
• Use TDF files created by others
• Copies Special Features (Movie Trailers, Commentary, etc.)
• Copies Full Multi-Channel Audio (Dolby Digital 5.1, DTS)
• Copies Every Language Available on Original DVD Movie
• Copies DVD Movie to One Blank Disc (No Need to Split)
• Copies Episodic DVD Movies (The Simpsons, The Sopranos, etc.)
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Before You Begin
321 Studios
2. Before You Begin
2.1 End User License Agreement (EULA)
DVDXCOPY PLATINUM
IMPORTANT READ CAREFULLY: This End-User License Agreement
("EULA") is a legal agreement between you (either an individual person or
a single legal entity, who will be referred to in this EULA as "You") and the
Licensor for the 321 Studios software technology that displays this EULA,
including any associated media, printed materials and electronic
documentation (the "Software"). The Software also includes any software
updates, add-on components, web services and/or supplements that the
Licensor may provide to You or make available to You after the date You
obtain Your initial copy of the Software to the extent that such items are
not accompanied by a separate license agreement or terms of use. By
installing, copying, downloading, accessing or otherwise using the
Software, You agree to be bound by the terms of this EULA. If You do not
agree to the terms of this EULA, do not install, access or use the
Software.
For purposes of this EULA, the term "Licensor" refers to 321 Studios,
except in the event that You acquired the Software as a component of a
321 Studios software product originally licensed from the manufacturer of
your computer system or computer system component, then "Licensor" or
refers to such hardware manufacturer. By installing, copying,
downloading, accessing or otherwise using the Software, You agree to be
bound by the terms of this EULA. If You do not agree to the terms of this
EULA, Licensor is unwilling to license the Software. In such event, You
may not install, copy, download or otherwise use the Software.
NOTE: IF YOU DO NOT HAVE A VALID LICENSE FOR DVDXCOPY
PLATINUM] (A "SOFTWARE PRODUCT"), YOU ARE NOT AUTHORIZED
TO INSTALL, COPY OR OTHERWISE USE THE SOFTWARE.
SOFTWARE LICENSE
The Software is protected by intellectual property laws and treaties. The
Software is licensed, not sold.
1) This EULA grants you the following rights:
SYSTEMS SOFTWARE - .
You may install and use one copy of the SOFTWARE PRODUCT on a
single computer, including a workstation, terminal or other digital
electronic device ("COMPUTER"). Storage/Network Use - You may also
store or install a copy of the SOFTWARE PRODUCT on a storage device,
such as a network server, used only to install or run the SOFTWARE
PRODUCT on your other COMPUTERS over an internal network;
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however, you must acquire and dedicate a license for each separate
COMPUTER on or from which the SOFTWARE PRODUCT is installed,
used, accessed, displayed or run. A license for the SOFTWARE
PRODUCT may not be shared or used concurrently on different
COMPUTERS.
RESTRICTIONS:
•You may not sell, license or distribute copies of the Software on a standalone basis or as part of any collection, product or service where the
primary value of the product or service are the Software.
•You may not use or distribute any of the Software that include
representations of identifiable individuals, governments, logos, initials,
emblems, trademarks, or entities for any commercial purposes or to
express or imply any endorsement or association with any product,
service, entity, or activity.
•You must indemnify, hold harmless, and defend 321 Studios from and
against any claims or lawsuits, including attorneys' fees, that arise from or
result from the use or distribution of Software as modified by You.
•321 Studios respects the rights of artists and film companies, and the
proper use of the software does not violate those rights. You cannot copy
DVDs in order to sell or give away copies, or for any commercial purpose.
•321 Studios discourages any attempt to copy rented DVDs. It is illegal to
make a copy of a DVD for most purposes other than your own personal
use. 321 Studios respects the rights of artists and film companies, and
asks that You do the same.
•Using the SOFTWARE will create backup copies of DVD’s. The copy will
be an archival backup copy of a DVD, created solely for the private and
personal use of the owner of the DVD from which it was made. Federal
copyright laws prohibit the unauthorized reproduction, distribution, or
exhibition of copyrighted materials, if any, contained in the archival backup
copy. The resale, reproduction, distribution, or commercial exploitation of
the archival backup copy is strictly forbidden. We ask you to respect the
rights of copyright holders.
2) Description of Other Rights and Limitations.
•LIMITATIONS ON REVERSE ENGINEERING & DECOMPILATION AND
DISASSEMBLY. You may not reverse engineer, decompile, or
disassemble the Software, except and only to the extent that such activity
is expressly permitted by applicable law notwithstanding this limitation.
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•TRADEMARKS. This EULA does not grant You any rights in connection
with any trademarks or service marks of Licensor or its suppliers.
•NO RENTAL, LEASING OR COMMERCIAL HOSTINGo.You may not
rent, lease, lend or provide commercial hosting services to third parties
with the Software.
• SUPPORT SERVICES. Licensor may provide You with support services
related to the Software ("Support Services"). Use of Support Services is
governed by the policies and programs described in the user manual, in
"online" documentation, or in other materials from the support services
provider. Any supplemental software code provided to You as part of the
Support Services are considered part of the Software and subject to the
terms and conditions of this EULA. You acknowledge and agree that
Licensor may use information You provide to Licensor as part of the
Support Services for its business purposes, including for product support
and development. For Software licensed from the hardware manufacturer,
please refer to the manufacturer's support number and address provided
in Your hardware documentation.
•TERMINATION. Without prejudice to any other rights, Licensor or its
suppliers may terminate this EULA if You fail to comply with the terms and
conditions of this EULA. In such event, You must destroy all copies of the
Software and all of its component parts.
•UPGRADES If the SOFTWARE PRODUCT is labeled as an upgrade,
you must be properly licensed to use a product identified by 321 Studios
as being eligible for the upgrade in order to use the SOFTWARE
PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces
and/or supplements the product that formed the basis for your eligibility for
the upgrade. You may use the resulting upgraded product only in
accordance with the terms of this EULA. If the SOFTWARE PRODUCT is
an upgrade of a component of a package of software programs that you
licensed as a single product, the SOFTWARE PRODUCT may be used
and transferred only as part of that single product package and may not
be separated for use on more than one computer.
•BACKUP COPY After installation of one copy of the SOFTWARE
PRODUCT pursuant to this EULA, you may keep the original media on
which the SOFTWARE PRODUCT was provided by 321 Studios solely for
backup or archival purposes. If the original media is required to use the
SOFTWARE PRODUCT on the COMPUTER, you may make one copy of
the SOFTWARE PRODUCT solely for backup or archival purposes.
Except as expressly provided in this EULA, you may not otherwise make
copies of the SOFTWARE PRODUCT or the printed materials
accompanying the SOFTWARE PRODUCT.
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•AUTOMATIC COMMUNICATIONS FEATURES. The SOFTWARE
PRODUCT consists of interactive Internet applications that perform a
variety of communications over the Internet as part of its normal
operation. A number of communications features are automatic and are
enabled by default. By installing and/or using the SOFTWARE PRODUCT,
you consent to the SOFTWARE PRODUCT’S communications
features. Once you have activated the SOFTWARE PRODUCT, user
information including your user id will be sent in communications with 321
Studios’ servers. This information is used to perform a background check
against 321 Studios’ license servers. You are responsible for any
telecommunications or other connectivity charges incurred through use of
the Software.
•INTELLECTUAL PROPERTY RIGHTS. All title and intellectual property
rights in and to the Software (including but not limited to any images,
photographs, animations, video, audio, music, text, and "applets"
incorporated into the Software), the accompanying printed materials, and
any copies of the Software are owned by Licensor or its suppliers. All title
and intellectual property rights in and to the content that is not contained in
the Software, but may be accessed through use of the Software, is the
property of the respective content owners and may be protected by
applicable copyright or other intellectual property laws and treaties. This
EULA grants You no rights to use such content. If this Software contains
documentation that is provided only in electronic form, you may print one
copy of such electronic documentation. You may not copy the printed
materials accompanying the Software. All rights not specifically granted
under this EULA are reserved by Licensor and its suppliers.
•U.S. GOVERNMENT LICENSE RIGHTS. All Software provided to the
U.S. Government pursuant to solicitations issued on or after December 1,
1995 is provided with the commercial license rights and restrictions
described elsewhere herein. All Software provided to the U.S.
Government pursuant to solicitations issued prior to December 1, 1995 is
provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR
52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as
applicable.
•EXPORT RESTRICTIONS. You acknowledge that the Software is subject
to U.S. export jurisdiction. You agree to comply with all applicable
international and national laws that apply to the Software, including the
U.S. Export Administration Regulations, as well as end-user, end-use and
destination restrictions issued by U.S. and other governments.
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•APPLICABLE LAW. If you acquired this Software in the United States,
this EULA is governed by the laws of the State of Missouri. If this Software
was acquired outside the United States, then local law may apply.
•LIMITED WARRANTY
NOTE: IF YOU LICENSED THE SOFTWARE FROM A HARDWARE
MANUFACTURER AS A COMPONENT OF A 321 STUDIOS SOFTWARE
PRODUCT, PLEASE REFER TO THE LIMITED WARRANTIES,
LIMITATION OF LIABILITY, AND OTHER SPECIAL PROVISION
APPENDICES PROVIDED WITH OR IN SUCH OTHER 321 STUDIOS
SOFTWARE PRODUCT. SUCH LIMITED WARRANTIES, LIMITATIONS
OF LIABILITY AND SPECIAL PROVISIONS ARE AN INTEGRAL PART
OF THIS EULA AND SHALL SUPERSEDE ALL OF THE WARRANTIES,
LIMITATIONS OF LIABILITY AND OTHER SPECIAL PROVISIONS SET
FORTH BELOW.
3) For Software Licenses Directly from 321 Studios, the Following
Sections Apply:
LIMITED WARRANTY FOR SOFTWARE ACQUIRED IN THE US AND
CANADA. 321 Studios warrants that the Software will perform
substantially in accordance with the accompanying materials for a period
of ninety (90) days from the date of receipt.
If an implied warranty or condition is created by your state/jurisdiction and
federal or state/provincial law prohibits disclaimer of it, you also have an
implied warranty or condition, BUT ONLY AS TO DEFECTS
DISCOVERED DURING THE PERIOD OF THIS LIMITED WARRANTY
(NINETY DAYS). AS TO ANY DEFECTS DISCOVERED AFTER THE
NINETY (90) DAY PERIOD, THERE IS NO WARRANTY OR CONDITION
OF ANY KIND. Some states/jurisdictions do not allow limitations on how
long an implied warranty or condition lasts, so the above limitation may not
apply to you.
Any supplements or updates to the Software, including without limitation,
any (if any) service packs or hot fixes provided to you after the expiration
of the ninety (90) day Limited Warranty period are not covered by any
warranty or condition, express, implied or statutory.
LIMITATION ON REMEDIES: NO CONSEQUENTIAL OR OTHER
DAMAGES - Your exclusive remedy for any breach of this Limited
Warranty is as set forth below. Except for any refund elected by 321
Studios, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING
BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Software
does not meet 321 Studios' Limited Warranty, and, to the maximum extent
allowed by applicable law, even if any remedy fails of its essential
purpose. The terms of the section below ("Exclusion of Incidental,
Consequential and Certain Other Damages") are also incorporated into
this Limited Warranty. Some states/jurisdictions do not allow the exclusion
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or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This Limited Warranty gives
you specific legal rights. You may have others which vary from
state/jurisdiction to state/jurisdiction.
YOUR EXCLUSIVE REMEDY. 321 Studios' and its suppliers' entire
liability and your exclusive remedy shall be, at 321 Studios' option from
time to time exercised subject to applicable law, (a) return of the price paid
(if any) for the Software, or (b) repair or replacement of the Software, that
does not meet this Limited Warranty and that is returned to 321 Studios
with a copy of your receipt. You will receive the remedy elected by 321
Studios without charge, except that you are responsible for any expenses
you may incur (e.g. cost of shipping the Software to 321 Studios). This
Limited Warranty is void if failure of the Software has resulted from
accident, abuse, misapplication, abnormal use or a virus. Any replacement
Software will be warranted for the remainder of the original warranty
period or thirty (30) days, whichever is longer. Outside the United States
or Canada, neither these remedies nor any product support services
offered by 321 Studios are available without proof of purchase from an
authorized international source. To exercise your remedy, contact: 321
Studios, 3 Research Park Dr, St. Charles MO 63304, USA.
DISCLAIMER OF WARRANTIES. The Limited Warranty that appears
above is the only express warranty made to you and is provided in lieu of
any other express warranties (if any) created by any documentation or
packaging. Except for the Limited Warranty and to the maximum extent
permitted by applicable law, 321 Studios and its suppliers provide the
Software and support services (if any) AS IS AND WITH ALL FAULTS,
and hereby disclaim all other warranties and conditions, either express,
implied or statutory, including, but not limited to, any (if any) implied
warranties, duties or conditions of merchantability, of fitness for a
particular purpose, of accuracy or completeness of responses, of results,
of workmanlike effort, of lack of viruses, and of lack of negligence, all with
regard to the Software, and the provision of or failure to provide support
services. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE,
QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO
DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE
Software.
EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN
OTHER DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL 321 STUDIOS OR ITS
SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT,
OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR
CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY,
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FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR
OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER
PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR
IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE
SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE
SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION
WITH ANY PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE
FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF 321
STUDIOS OR ANY SUPPLIER, AND EVEN IF 321 STUDIOS OR ANY
SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
ENTIRE AGREEMENT. This EULA (including any addendum or
amendment to this EULA which is included with the Software) is the entire
agreement between you and 321 Studios relating to the Software and the
support services (if any) and they supersede all prior or contemporaneous
oral or written communications, proposals and representations with
respect to the Software or any other subject matter covered by this EULA.
To the extent the terms of any 321 Studios policies or programs for
support services conflict with the terms of this EULA, the terms of this
EULA shall control.
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321 Studios
2.2 System Requirements
Minimum Requirements
! Windows ME/98SE/
2000/XP
Recommended Requirements
! Windows ME/98SE/
! 2000/XP
! Pentium III 500 MHz
! Pentium 4 1.4GHz
! 128 MB of RAM
! 512 MB of RAM
! 10 GB of Free Hard Disk
Space
! 12GB of Free Hard Disk
Space
! DVD –R(W) or DVD
+R(W) drive
! DVD –R(W) or DVD
+R(W) drive
2.3 Helpful Tips
•
Turn off all active programs including anti-virus before you begin.
•
DVD can only write to any media once during a given session.
•
If possible, use your DVD burner to both read and burn.
2.4 Limitations
•
Some programs may affect the burning process. If you have
problems burning go to the 321 studios website
http://support.321studios.com for a complete list.
•
When using any external DVD burner, you should limit the number
of additional external devices connected during the burning process.
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321 Studios
2.5 Support/Help Resources
Regardless of where you purchased your copy of DVD X Show, 321
Studios offers FREE 24/7 technical support via one of the following:
Contact Method
Phone - Technical Support
Phone – Customer Service
Email
Website
Number or Address
1-636-720-3703
1-888-222-9100
1-636-720-3702
[email protected]
http://support.321studios.com
Through our support center, you can obtain FREE downloadable
updates, trial versions, rebates, information on media, burners, drives
and other accessories and information about multiple languages
available.
We also offer a support page on the 321 studios web site
(www.321studios.com). From this website, you can participate in
product discussion forums.
Of course, there is general online product help available by clicking on
Help from your tool bar.
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Installation
321 Studios
3. Installation – Step By Step
DVDXCOPY PLATINUM is designed to operate under Windows 98SE, ME,
2000 or XP with any type of DVD device. When using Windows, 2000 or
XP Administrator rights are required to install the program. However,
Administrator rights are not needed to use the software.
Step 1: Insert the software disc. The drive should start automatically. If it
does not, double-click on the drive to start the program manually.
Choose the language of your preference and click OK.
Step 2: The 321 Studios End User License Agreement will be displayed.
Carefully read the license agreement, once you have read and agree
to the terms of the license, click I AGREE to continue.
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Step 3: You will then be asked where you would like to place the program on
your hard drive. It offers a default location which is your Programs
Menu, however, you have the option to choose another folder if you
prefer.
To select the default location, Click INSTALL. For another option, See
Step 3A OPTION below.
Step 3A OPTION: Should you choose some folder other than the default
location, Click BROWSE and the following window will appear. Make
your selection and Click OK.
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321 Studios
Step 4: The Installing window will be displayed as the program installs.
Note: Please be patient! This process may take some time.
You do not need to do anything at this point.
Step 5: The Writing Drivers window will be displayed letting you know that
this process may take some time. It is recommended to close all
other programs during the Installation process.
Click OK.
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Step 6: The Installation Completed window will be displayed. Click CLOSE.
Step 7: The DVD X RESCUE Installer window will be displayed. Click OK to
continue.
Step 8: Choose the language of your preference and click OK.
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Step 9: The DVD X RESCUE Welcome screen will be displayed. Carefully
read the information provided on screen and click NEXT to begin the
installation process. Note: It is recommended to close all other
programs during this process.
Step 10: The 321 Studios End User License Agreement will be displayed.
Carefully read the license agreement, click the small box to check that
you have read and agree to the terms of the license (you must check
this box in order to proceed with the installation). Click NEXT to
continue.
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Step 11: You will then be asked where you would like to place the program
on your hard drive. It offers a default location which is your Programs
Menu, however, you have the option to choose another folder if you
prefer.
To select the default location, Click NEXT. For another option, See
Step 10A OPTION below.
Step 11A OPTION: Should you choose some folder other than the default
location, Click BROWSE and the following window will appear. Make
your selection and Click OK.
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Step 12: You will need to choose a folder to save your temporary files
necessary with the functioning of this program. It offers a default
location, however, you have the option to choose another folder if you
prefer.
Click NEXT to continue using the default folder.
Step 12A OPTION: Should you choose some folder other than the default
location, Click BROWSE and the following window will appear. Make
your selection and Click OK.
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Step 13: Choose whether or not you would like to have a DVD X RESCUE
shortcut on your desktop and Click NEXT. Note: If you uncheck this
box you will not have a shortcut on your desktop. 321 Studios
recommends that you leave this checked.
Step 14: You are now ready to install the DVD X RESCUE program. Click
NEXT to begin the installation process.
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Step 15: The Installing window will be displayed as the program installs.
Note: Please be patient! This process may take some time.
You do not need to do anything at this point.
Step 16: When the following screen appears,.click FINISH to end the
installation.
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Installation
Step 17: You will see a message stating that the system must be restarted to
complete the installation. You can choose OK to reboot now or
Cancel to do it at a later time. Note: The software will not work
properly until your system has been restarted.
Step 18: That’s it! Once you reboot your system and register your software
you will be ready to begin copying and rescuing your DVD’s. Refer to
Section 4 Registering Your Software.
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Registering Your Software
4. Registering Your Software
The first time you access DVDXCOPY PLATINUM after an install or reinstall,
you will be required to register your software purchase with 321 Studios.
On a Retail Copy (i.e., purchased from a store like Best Buy, etc) or a
direct CD purchase from 321 Studios the license information is located on
the inside of the case the software came in. The license ID and Password
are located on a white sticker just below the disc.
On a downloaded copy of software acquired directly from 321 Studios, the
license information is on the confirmation email that was sent to the email
address provided during the purchase process.
Note: If you have lost or misplaced your License ID &/or password,
contact 321 Studios for assistance. Refer to Section 2.5 Support/Help
Resources. You will be required to verify basic customer information.
Enter your personal License ID and password. Select appropriate
Activation Method then click CONTINUE to proceed. You will not be
able to proceed without entering your personal License ID and
password.
Note: Updates may be available if you didn’t purchase the latest
version of the software. If there are newer versions than the one you
are installing, you will see a screen stating that updates are available.
You will have the following options: Remind Me Later, More Info
and Download. Refer to Section 13 Check For Updated Version.
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Registering Your Software
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Main Window
321 Studios
5. Main Window
5.1 Simple Tab
The Simple Tab opens up the DVD X Copy XPRESS program. You will
leave the DVDXCOPY PLATINUM interface and be taken to the full version
of DVDXCopy XPRESS. Note: Once you leave the DVDXCOPY
PLATINUM interface, you will not be able to return without closing the
DVD X Copy XPRESS program and restarting the DVDXCOPY PLATINUM
program.
This method is straightforward and easy to follow but does not give you as
many options as the Advanced method.
5.2 Advanced Tab
The Advanced Tab opens up the Advanced features for DVDXCOPY
PLATINUM. In the Advanced mode, you can choose which titles you want
to backup and which ones you want to leave out.
You can choose which titlesets you would like to omit and which ones to
keep. You can also preview titlesets to determine what’s on them.
However, not all titlesets are pre-viewable due to the way the disc was
made.
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321 Studios
5.3 DVD X RESCUE Tab
The DVD X RESCUE Tab opens up the DVD X RESCUE program. You
will leave the DVDXCOPY PLATINUM interface and be taken to the full
version of DVD X RESCUE. Note: Once you leave the DVDXCOPY
PLATINUM interface, you will not be able to return without closing the DVD
X RESCUE program and restarting the DVDXCOPY PLATINUM program.
Refer to Section 9 DVD X RESCUE.
5.4 TDF Library Tab
The TDF Library Tab lists TDF’s (title definition format)you have previously
saved on your PC while using the Advanced mode. These can be TDF’s
created while using the program or downloaded from 321 Live at
http://forum.321studios.com.
You can also scroll through the list to see various information related to
each TDF and see the date/time the file was created.
Note: A TDF list will not popup if there aren’t any appropriate TDF files
associated with the disc in the drive.
5.5 Settings Tab
The Settings Tab will allow you to set your own Preferences when working
under the Advanced mode. The settings you set up will only work while
you are working under the Advanced mode and will not be associated with
Simple (DVD X Copy XPRESS) or DVD X RESCUE programs.
5.6 321 Online Tab
The 321 Online Tab will take you directly to the 321 Studios product page.
You can also access the 321 Studios product page by going tothe
following link http://www.dvdxcopy.com.
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Getting Started – DVD X COPY PLATINUM
6. Getting Started – Simple (DVD X COPY XPRESS)
After installing DVDXCOPY PLATINUM and rebooting your computer, you must
click on either the desktop icon or the Start menu by choosing DVDXCOPY
PLATINUM from your available programs list.
Step 1: Insert the movie you wish to copy into the DVD drive and click SIMPLE.
Step 2: The Rental or Borrowed DVD window will be displayed. Please note
that Federal copyright laws prohibit the unauthorized reproduction,
distribution or exhibition of copyrighted materials. You may not
copy the movie if it is rented, borrowed from a friend or relative or
illegally aquired in any way. If you own the DVD you may copy it by
clicking NO.
Step 3: The Copyright window will be displayed. Carefully read the agreement.
Once you have read and agree to the terms, Click I AGREE.
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Getting Started – DVD X COPY PLATINUM
Step 4: The DVD X Copy XPRESS window will be displayed when the disc
has been read and recognized. Click START to begin using the default
program settings. You also have the option to customize your settings.
To customize your settings, see Step 4A below.
Note: If you already have blank media in your DVD burner, a window will
display allowing you to tell the program to automatically begin burning
after the read has finished.
Step 4A: Click the OPTIONS Tab to set your own custom settings.
Entire Disc will select everything using Default options. Note: You will not
be able to setup any custom settings if you select “Entire Disc”.
Audio Language will provide a list of available languages. These
languages are setup by the way the disk was made.
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Subtitles will display a list of available subtitles. The list will vary as it is
based on the disc and your specific operating system’s settings. All of the
subtitle tracks listed many not exist on the DVD. Do not use a subtitle if it
is not on the disc. If the subtitle is not viewable when watching the movie,
then it is probably not on the disk.
Temp Path is used as a temporary working folder where data will be
stored before the burn process. The default location will be the same
location as were the program was installed. This path can be set to any
location as long as there is at least 9.4 GB of free space.
Video Format is used when you have multiple formats to choose from.
DVD X Copy XPRESS will select the default location. Note; If you select
full screen but it is wide screen (and vice versa), the copy will either not
work at all or be very distorted and may result in an un-viewable movie.
Step 5: Upon clicking START, you may see the Preferred Audio Language
window. Languages will vary by the disc and or the available audio
options. Select the first format as the default and Click OK.
Step 6: The Reading window will be displayed. You do not need to do
anything on this screen. Be patient! The reading process may take
some time. Reading time is based on the movie data and your operating
systems available resources.
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Getting Started – DVD X COPY PLATINUM
Step 7: The Insert Blank DVD window will be displayed. Insert a blank DVD to
burn to and Click START.
Step 8: If you are using a rewriteable DVD that has data already on it, the
program will reformat the DVD before it burns the movie. You do not
need to do anything on this screen. Be patient!
Step 9: The Writing window will be displayed. You do not need to do
anything on this screen. Be patient! The burning process may take
some time. Burning time is based on the burning speed of the DVD
burner you are using.
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Getting Started – DVD X COPY PLATINUM
Step 10: The Burn Complete window will be displayed. Click OK.
Step 11: Close out of the DVD X Copy XPRESS program by clicking on the X
in the upper right hand corner.
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Simple Tab
7. Simple
The Simple Tab opens up the DVD X Copy XPRESS program. You will
leave the DVDXCOPY PLATINUM interface and be taken to the full version
of DVDXCopy XPRESS. Note: Once you leave the DVDXCOPY PLATINUM
interface, you will not be able to return without closing the DVDXCopy
XPRESS program and restarting DVDXCOPY PLATINUM.
DVD X Copy XPRESS provides you with the ability to backup your DVD
movies onto blank DVDs using a standard DVD +R or –R burner. DVD X
Copy XPRESS also allows you to backup menus, trailers and special
features to a single DVD. It is the fastest, easiest way to make a high
quality backup of all your favorite DVD movies.
Please refer to the complete User Guide for DVD X Copy XPRESS for
more details.
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Advanced Tab
8. Advanced
The Advanced Tab opens up the Advanced mode for DVDXCOPY
PLATINUM. In the Advanced mode, you can choose which titles you want
to backup and which ones you want to leave out.
You can choose which titlesets you would like to omit and which ones to
keep. You can also preview titlesets to determine what’s on them.
However, not all titlesets are pre-viewable due to the way the disc was
made.
Step 1: Click on the ADVANCED tab. The Copyright window will be displayed.
Once you have read and agree to the terms click I AGREE.
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Advanced Tab
Step 2: A list of appropriate TDF’s that were previously saved will be displayed.
Only TDF’s that relate to the disc in the burner will be displayed.
Highlight a TDF name to see a description in the Description area on the
right side of the screen.
Use This TDF will load that TDF’s settings with pre-selected titlesets and
compression rates.
Cancel will advance you to the titleset screen with no titlesets selected.
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Advanced Tab
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8.1 Select Titles
Universal buttons just below the list of titlesets allow you to make the
following selections (from left to right): show all titlesets & subtitles,
show only highlevel titlesets, check all titlesets, uncheck all titlesets.
# of Tracks represents a list of everything on the disc. The number of
video, audio and subtitles are not in correlation to the Chapters of the
movie.
Preview Video will give you the same affect as pressing the
corresponding menu option from the DVD while viewing the movie.
The quality of the preview will be much lower than the original. The
actual quality will be much higher and will be based on the
compression settings you have selected. Note: All chapters may
not be able to be previewed based on their authoring technique
of the DVD.
Check For TDF will take you to your TDF Library where you can
select a pre-saved TDF file.
Save TDF will allow you to save a new TDF file by entering an Author
and a Description.
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Advanced Tab
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8.2 Compression
The Use Compression button will not be checked and be available
unless it is needed. If the data is below 4.7 GB and will fit on a single
disc, then it will not need to use compression. This option is only
available if you have checked the Use Compression checkbox.
Otherwise the Splitting option will be available.
Step 1: Verify that the USE COMPRESSION checkbox is marked and click
NEXT.
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Advanced Tab
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Step 2: The Compression window will be displayed.
The Overall Compression Meter is based on the total compression of
all titlesets compared to the size available on a blank DVD.
Select a titleset to alter its compression. Note: some titlesets may
not be able to be adjusted but by adjusting another titleset the
program will automatically adjust all titlesets.
Some movies will have specific limitations based upon the
information on the disc. Altering compression on certain titlesets may
not yield desired results. In these cases, you may want to use the
Splitting Option to get your desired results. See 8.3 Splitting.
If a titleset does not take up enough compressible space (for
example a menu below.05GB) altering it will not alter the
compression rates of the other titlesets in a positive manner.
Once you have a titleset selected, you can adjust the compression by
moving the meter up or down. As you adjust the compression for a
specific titleset, the program will automatically adjust the
compression rate of the other titlesets on the disc. Note: If a titleset
does not take up enough compressible space (for example a menu
below .05GB) altering it will not alter the compression rates of the
other titlesets in a positive manner.
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Advanced Tab
Lock Titleset will lock the compression rating on the selected titleset.
Locking a titleset will keep the selected titleset from be automatically
adjusted by the program as other titleset compressions are made.
Save TDF will save the active TDF file to your TDF Library.
After you have made your desired compression changes, click NEXT
to write to your DVD. See Section 8.4 Write to DVD.
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Advanced Tab
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8.3 Splitting
This option is only available if you do not check the Use Compression
checkbox. Otherwise the Compression option will be available.
Step 1: Verify the USE COMPRESSION checkbox is not checked then Click
NEXT.
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Step 2: The Splitting window will be displayed.
Disk 1 will list all titlesets that will be burned to Disk 1. Generally, the
movie will be on Disk 1 but it does not necessarily have to be.
Disk 2 will require copying to multiple discs. You can try to use the
Compression option to avoid writing to multiple discs but depending
on the size of the data you may have to split the data onto multiple
disks. See 8.2 Compression.
Titlesets may be selected individually and be moved from Disk 1 to
Disk 2 and vice versa. This allows more complete control over the
placement of titlesets on both disks.
Split Titlesets At will allow you to pick a cell to split the titleset at. A
cell is simply a portion of a chapter.
• Beginning will separate at the beginning of the chapter.
• Middle will split the selected chapter and put ½ on Disk 1 and
the other ½ on Disk 2.
EXAMPLE: A movie with 20 chapters.
Split Beginning
Split Middle
Disk 1 will have chapters 1 – 13
Disk 2 will have chapters 14 - 20
Disk 1 will have chapters 1 - 13.5
Disk 2 will have chapters 13.5 - 20
Save TDF will save the active TDF file to your TDF Library.
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Advanced Tab
8.4 Write DVD
Step 1: After you have clicked NEXT on either the Compression or Splitting
window the Reading window will be displayed. You do not need to do
anything on this screen. Be patient! The reading process may take
some time. Reading time is based on the movie data and your operating
systems available resources.
Step 2: The Insert Blank DVD window will be displayed. Insert a blank
DVD to burn to and Click START.
Step 3: If you are using a rewriteable DVD that has data already on it, the
program will reformat the DVD before it burns the movie. You do not
need to do anything on this screen. Be patient!
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Advanced Tab
Step 4: The Writing window will be displayed. You do not need to do
anything on this screen. Be patient! The burning process may take
some time. Burning time is based on the burning speed of the DVD
burner you are using.
Step 5: The Finalizing window will be displayed. . You do not need to do
anything on this screen. Be patient!
Step 6: The Burn Complete Window will be displayed. Click OK.
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DVD X RESCUE
9. DVD X RESCUE
DVD X RESCUE is designed to analyze, retrieve, repair, and copy
inaccessible data, images, movies and movie clips, and music from
damaged CDs and/or DVDs.
DVD X Rescue is built on over 10+ years experience with optical storage
including CD-R, CD-RW, and DVD+-R(W). While this does not include
discs that are physically damaged, DVD X RESCUE will:
• Effectively recover data, images, audio and movies from
unreadable CDs and DVDs
• Retrieve Data from scratched, damaged or defective discs
• Recover data created by almost any CD and DVD writing
software.
Today, nearly all computers are equipped with some type of device to
write to optical media, such as CD-R, CD-RW and DVD+-R(W). Everyone
expects data written to such media to be readily retrieved over long
periods of time. Unfortunately, that is not always the case. There are
many factors that can cause you to lose access to data on optical media.
Data loss can be attributed to hardware problems, media problems and/or
software problems. Often, when a disc has become inaccessible, more
than a single factor has contributed to the problem.
Fortunately, such problems that prevent “normal” access to the data can
be bypassed by using DVD X RESCUE.
Please refer to the complete User Guide for DVD X RESCUE for more
details.
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TDF Library
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10. TDF LIBRARY
The TDF Library Tab lists TDF’s (title definition format) you have
previously saved on your PC while using the Advanced mode. These can
be TDF’s created while using the program or downloaded from 321 Live at
http://forum.321studios.com.
You can also scroll through and view various information related to each
TDF file and see the date/time the file was created.
Note: A TDF list will not popup if there aren’t any appropriate TDF files
associated with the disc in the drive.
Highlight a TDF name to see a description in the Description area on the
right side of the screen.
Delete TDF File will delete the TDF from the library listing and from the
folder where the file was saved.
Note: TDF’s can only be saved from the Advanced Mode once you have
selected titlesets or set a Compression rating. The Save TDF option
allows you to save a new TDF file by entering an Author and Description.
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Settings
11. Settings
Select DVD Burner will display a list of any DVD burner connected to your
operating system. It will not list DVD readers. If there is more than one
burning device, the internal drive will be detected first.
Temporary Folder is used as a temporary working folder where data will
be stored before the burn process. The default location will be the same
location as were the program was installed. This path can be set to any
location as long as there is at least 9.4 GB of free space.
TDF & DVD Info Settings are the folder locations for relative information.
The TDF folder is the location where TDF’s are stored within a folder.
DVD Info folder stores general information about the DVD as well as any
log files created from backups. Note: The Check Online functionality
does not exist in versions prior to 3.2.
Options allow you to suspend the screensaver while copying and/or to
play a sound to alert you when reading and writing has completed.
Save As Default will save your settings but only when using the Advanced
mode.
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Settings
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Help
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12. Help
Due to the ongoing development of DVDXCOPY PLATINUM, Help files for
the Advanced Mode are not currently available. Help files for the
Advanced Mode will be included in a future release. Refer to Section 13
Check For Updated Version.
Help information for the Simple mode are available by clicking on the
question mark (?) in the upper right hand corner of the program.
Help files for DVD X RESCUE are available when using the program.
DVD X RESCUE has a Help Menu complete with online help files and
checking for Updates. Refer to Section 9.7 Help Menu.
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Help
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Check For Updated Version
13. Check For Updated Version
Regardless of where you purchased your copy of DVDXCOPY PLATINUM,
so long as you have registered your license ID with 321 Studios, the most
current version is available from 321 Studios at
http://support.321studios.com.
Users may check the 321 Studios website shown above periodically.
However, 321 Studios will send out emails when new releases are
available to registered users. Refer to Section 4 Registering Your
Software.
This website shows the release date and version of all 321 Studios
products.
Note: Before you update your version of software, you will need to
uninstall the current version. Refer to Section 14 Uninstalling.
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Check For Updated Version
Step 1: Click on the product name you would like to update. The 321 Studios
Customer Service pages will display.
Step 2: Simply enter one of the following: registered email address, Customer
ID, Nickname, personal License ID or Invoice No and your password.
Click LOGIN.
Step 3: Your account history will be displayed. Click on the download link for
the specific product you wish to update.
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Check For Updated Version
Step 4: On the DVDXCOPY PLATINUM Download Page, you can choose
“Download” or Ship CD”. Click DOWNLOAD.
Step 5: The File Download window will be displayed. Click SAVE.
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Check For Updated Version
Step 6: You will then be asked where you would like to save the program on
your hard drive. The system offers a default location which is your
Program Menu, however, you have the option to choose another folder if
you prefer.
To select the default location, Click SAVE.
Step 7: The Installation window will be displayed as the program is saved.
Verify that the “Close this dialog box when download completes” is NOT
checked.
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Check For Updated Version
Step 8: The Download Complete window will be displayed. Click OPEN to
begin the installation process.
Step 9: Choose the language of your preference and click OK.
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Check For Updated Version
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Step 10: The 321 Studios End User License Agreement will be displayed.
Carefully read the license agreement, once you have read and agree
to the terms of the license click I AGREE to continue.
Step 11: Then you will be asked where you would like to place the program
on your hard drive. It offers a default location which is your programs
menu, however, you have the option to choose another folder if you
prefer.
To select the default location, Click INSTALL.
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Check For Updated Version
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Step 12: The Installing window will be displayed as the program installs.
Note: Please be patient! This process may take some time.
You do not need to do anything at this point.
Step 13: The Writing Drivers window will be displayed letting you know that
this process may take some time. It is recommended to close all
other programs during the installation process.
Click OK.
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Check For Updated Version
Step 14: The Installation Completed window will be displayed. Click CLOSE.
Step 15: The DVD X RESCUE Installer window will be displayed. Click OK
to continue.
Step 16: Choose the language of your preference and click OK.
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Check For Updated Version
Step 17: The DVD X RESCUE Welcome screen will be displayed. Carefully
read the information provided on screen and click NEXT to begin the
installation process. Note: It is recommended to close all other
programs during this process.
Step 18: The 321 Studios End User License Agreement will be displayed.
Carefully read the license agreement, click the small box to check that
you have read and agree to the terms of the license (you must check
this box in order to proceed with the installation). Click NEXT to
continue.
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Check For Updated Version
Step 19: The DVD X RESCUE Quick Update window will be displayed
because DVD X RESCUE is bundled with DVDXCOPY PLATINUM. It is
recommended to also update your DVD X RESCUE program. Verify
that “Yes, do a Quick Update” is checked and Click NEXT.
Step 20: You are now ready to install the updated version of the DVD X
RESCUE program. Click NEXT to begin the installation process.
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Check For Updated Version
Step 21: The Installing window will be displayed as the program installs.
Note: Please be patient! This process may take some time.
You do not need to do anything at this point.
Step 22: The Successfully Installed window will be displayed. Click FINISH
to end the installation.
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Check For Updated Version
Step 23: You will see a message stating that the system must be restarted to
complete the installation. You can choose OK to reboot now or
Cancel to reboot at a later point in time. Note: The software will
not work properly until your system has been restarted.
Step 24: That’s it! Once you reboot your system and register your software
you will be ready to begin copying and rescuing your DVD’s. Refer to
Section 4 Registering Your Software.
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Uninstalling
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14. Uninstalling
To remove DVDXCOPY PLATINUM from your computer, follow the steps
listed below:
Step 1: If you are currently in DVDXCOPY PLATINUM, Close the program by
Clicking on the X in the upper right corner.
Step 2: Click on the “Start” Menu then select Control Panel.
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Uninstalling
Step 3: Double-Click “Add or Remove Programs” icon to populate list of
programs currently installed on your computer.
Step 4: Click on DVDXCOPY PLATINUM x.x.x.
Click CHANGE/REMOVE to start the uninstall process.
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Uninstalling
Step 5: A Uninstall window will appear. Click UNINSTALL to remove
DVDXCOPY PLATINUM from your computer.
Step 6: When the uninstall process has finished you will see the following
screen. Click CLOSE. Note: The Uninstall process you just
performed only uninstalled the DVDXCOPY PLATINUM program. DVD
X RESCUE will still be available for use. If you would like to uninstall
the DVD X RESCUE program refer to Section 9.8 Uninstalling DVD X
RESCUE.
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Uninstalling
Step 7: You will be asked to restart your PC. You may choose to do it now
or at a later time.
Step 8: When the uninstall is finished, you can go to the Add or Remove
Programs screen to verify the uninstall process worked. DVDXCOPY
PLATINUM will no longer be listed as an available option.
Step 9: Close the Add or Remove Programs window by clicking on the red X
in the upper right hand corner.
Note: There may be slight variations to the steps depending on your
operating system. Please contact 321 Studios Technical Support if
you need assistance. Refer Section 2.5 Support/Help.
Step 10: Restart your PC. Depending on what operating system you are
running, you may be prompted through this process.
Step 11: After your PC reboots, verify that the original file folder has been
removed. The default folder location is c:\Program
Files\321Studios\DVDXShow. If the DVDXCOPY PLATINUM folder
exists you will need to delete it. Note: If the folder exists and you
manually delete it, you will need to restart you PC again.
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Terms
321 Studios
15 Terms
A
a-characters
An ISO-9660 character set. A B C D E F G
HIJKLMNOPQRSTUVWXYZ01
2 3 4 5 6 7 8 9 _SP ! “ % & ‘ ( ) * + , - . : ; < =
>?
administrator rights
An administrator is who manages the
computer system.
Anti-piracy
Being against unauthorized use of patented
or copyrighted work.
Application Name
The name of the application necessary for
accessing data from the CD.
ASCII
American Standard for Information
Interchange – a binary code for text
communication and printer controls. It is the
built in character code in all computers.
ASPI
Advanced SCSI Programmer’s Interface.
An expanded standard low-level interface
used for accessing SCSI devices
Audio
There are three types of audio formats:
Dolby AC3, PCM, MPEG-1 Layer II and
MPEG-2
B
Bit
A contraction of a binary digit. The binary
system number is based on powers of two.
A binary digit, or a bit, is either a one or a
zero. Since DVDs are digital storage media
format, all information is recorded as digital
data, or as bits (ones or zeros).
Block
Also known as a sector or a logical block
and is identified by a logical block number
(LBN). A block is the smallest unit of
information on a CD-ROM that can be
addressed.
BMP
Bit MaP file – a windows and OS/2
bitmapped graphics file format
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Terms
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Buffer
A memory holding area used to temporarily
store data.
The process of writing information to a
writable CD or DVD.
Burn
Bytes
Eight bits of digital data.
C
Cache
A memory buffering method used to obtain
data faster than from a CD or other media.
Caddy
The tray or carrier where the CD is placed
for reading or writing.
Caliber
CD
Compact Disc
CD-DA
Compact Disc – Digital Audio, developed by
both Philips and Sony corporations. These
are playable on any audio CD player or
computer CD-ROM drive.
CD-R
Compact Disc – Recordable, These are
read-only on a standard CD-ROM drive.
Images, text data or sound can be recorded.
CD-ROM
Compact Disc – Read Only Memory, Media
which can contain data, audio or voice.
CD-ROM Drive
A hardware device which allows the CD
media to be read, played or recorded.
CD-RW
Compact Disc- Read/Write, A rewriteable
CD. These can be erased and re-recorded.
CD-Text
Text information stored on an audio CD in
either the lead-in or in audio tracks.
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Terms
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Compression
A method to reduce the storage size
requirements of digital information by
removing redundant data. Video
compression allows the hundreds of
gigabytes of data contained in a full length
movie to be reduced so that it will fit on a
DVD.
Content
The video, audio and graphics that are to be
added to a DVD.
Copyright Filename
The name of a file located in the root
directory containing a copyright notice.
C2
The minimum security level defined by the
National Computer Security Center (NCSC).
D
DAT
Digital Audio Tape
Data Preparer’s Name
The name of the author of the Cd’s
contents.
Details Pane
The details pane displays files associated
with currently selected session and directory
within that session.
Device
Any electronic machine or component from
a transistor to a disk drive. Ther term
“device” always refers to hardware.
Disc
An alternate spelling for disk. Disc is
usually used with read-only media, such as
CDs and CD-ROMs.
Disc at Once
A single process method of recording data
on a CD. The Lead-in is written first, then
the data sector, followed by the Lead-out.
Disc Image
A file that contains the image of a DVD. If
you elect to create a Disk Image, you can
then make copies of that DVD simply by
writing that Disk Image to a writeable CD or
DVD.
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Terms
321 Studios
Directory
The term directory refers to the address of a
file of group of files on your hard drive or
removable media.
Direct X
A set of multi-media programming interfaces
from Microsoft fro Windows.
Disk
A direct access storage device such as
floppy disk, hard disk, magnetic disk, optical
disk, CD-ROM and DVD.
Dolby AC3
Dolby Audio Coding 3 – the audio coding
technology used in Dolby digital.
Dolby Digital
A digital audio encoding system from Dolby
used in movie & home theatres.
DV
Digital Video – video captured to a computer
from a digital camcorder.
DVD
The term DVD officially doesn’t stand for
anything, although it is often said to stand
for Digital Versatile Disc or Digital Video
Disc. DVDs are a 3 or 6 inch discs capable
of storing 2.2, 4.7, 8.5 9.4 or 17 gigabytes of
data.
DVD-RAM
Alternative competing format of record-once
type discs with 2.4 GB storage capacity per
side.
DVD-ROM
DVD-Rom does not contain Video_TS and
Audio_TS directories and therefore cannot
read by a consumer DVD player. DVDROMs typically are used to store data much
in a way a CD_ROM is used today.
DVD-R/DVD+RW
Alternative competing format of record-once
type (DVD+R) or re-recordable type
(DVD+RW) discs with 4.7 GB storage
capacity per side.
E
Episodic Disks
These are TV Series disks that have
multiple shows that have been produced as
a single DVD.
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EULA
End User License Agreement
F
File System
A data structure that converts the physical
image of a disc into a logical structure of
files and directories.
Folder
The term directory refers to the address of a
file of group of files on your hard drive or
removable media.
Folder Pane
The folder pane shows the tracks, sessions
and folders on the CD or DVD.
G
gigabytes
One million bytes
GIF
Graphics Interchange Format – a popular
bitmapped graphics file format developed by
CompuServe.
H
Hard drive
The primary computer storage device, which
spins, reads and writes one or more fixed
disk platters. (hard drive & hard disk are
used synonymously)
Hard errors
Errors that can not be automatically
recovered from device in a single read
attempt.
HDTV
High Definition Television – A highresolution digital television combined with
Dolby Digital surround sound (AC-3).
Hexadecimal
16. The base 16 numbering system is used
as shorthand for representing binary
numbers. Each half byte (4bits) is assigned
a hex digit.
HFS
Hierarchal File System. The file system
used by the Macintosh operating system to
arrange data on hard disks and floppy disks.
This system can also be used for CDROMs.
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HFS+
Allows longer file names (256) characters
and supports Unicode.
I
Image
A single file containing all edited data on a
CD.
IFO
Publishing information about the content of
this file would be contrary to the license
agreement and non-disclosure agreement
with the DVD forum.
.INI
A file containing configuration information
for Windows. Some applications have their
own .ini files which hold program
information.
.ISO
A CD image format similar to a BIN/CUE
image file set, but the one single .ISO file
contains both the data and the CD layout
information.
ISRC
International Standard Recording Code
ISO-9960
An international logical file format for CDROMs originally developed by the High
Sierra Group. All data on a CD is
addressed using logical block numbers
J
Joliet
A logical file format created by Microsoft
Corporation which conforms to ISO-9960
format. This format allows long file names
(up to 64 characters) and uses the Unicode
international character set.
JPEG
Joint Photographic Experts Group – a
standard for compressing still images.
K
Kilobytes
1 thousand bytes or 1,024 bytes in technical
specs.
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L
LBN
Logical Block Number. See Block
Lead-in
The first part of a CD-R recording session.
The Table of Contents is written into the
lead-in when the session is closed.
Lead-out
The ending area for each session where the
index to the next session is stored. Writing
the lead-out closes the session.
License Number
A number provided to a specific copy of the
software used to identify the end user who
purchased the product.
M
MCN
Media Catalog number
Media
Video and audio used in the creation of a
DVD
Menu bar
The menu bar provides access to
commands that are used to operate DVD X
RESCUE. The menu bar is located just
below the title bar on the Main menu.
Mode 1
The original “ordering” of control information
in the sector header. Most basic form read
by all CD devices.
Mode 2
(XA) “extended architecture” that allows
definitions of sub-types within the data by
using an additional 8 bytes in the sector
header. This was moved from the back end
of the sector to the front to allow for this.
MPEG
A video compression system developed by
the Motion Picture Experts Group. There
are currently two types in use: MPEG-1 and
MPEG-2.
MPEG-1
Achieves approximately ¼ the resolution of
broadcast TV and is slow fro processing
high quality moving images.
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MPEG-2
The super high quality video technique used
for DBS (satellite TV), DHTV and DVD.
MPEG-4
A transport-agnostic multi-media
representation technology developed as an
expansion on the MPEG-2 standard.
MSF
Minute Second Frame addressing, used
with both data and audio tracks. This is an
alternate addressing form for CD.
N
O
Optical Media
P
Packet Writing
PCM
A direct access media written and read by
light.
A technique of writing to a CD-R or CD-RW
disc which allows small increments of data
to be added to the disc. This is used by
nearly all “drag-and-drop” type CD burning
software. See UDF.
Pulse Code Modulation- an uncompressed,
digitally codes representation of an analog
signal.
Preferences
Options in a program that can be changed
by the user. They usually control the user
interface letting the user customize the way
they view data.
Publisher’s Name
Identifies the name of the CD’s publisher
Q
Quick Erased disk
CD/RW discs can be erased “quickly” taking
less than 5 minutes. However, the original
information is present on the disc but it
cannot be read by consumer drives. The
information on the disc can only be
recovered using special hardware.
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R
Region coding
A standard based upon country that the
technology is available in.
S
SCSI
Small Computer System Interface, An
interface allowing you to connect media
devices to your computer.
Sector
The smallest unit of information on a CD
that can be addressed. Also referred to as
a block. A sector may contain a header,
synchronization bits and user data.
Different types of CDs contain different
sector sizes. A data CD-ROM contains a
sector size of 2048 bytes of data.
Settings
User defined choices that can be “set” as
their default.
Soft errors
Errors that the software can normally
recover from.
Status Bar
The status bar displays information about
DVD X RESCUE and your drive.
Sub-q Data
A hex hump containing current position data
for the track, UPC code for the track, current
minutes and seconds time into the track and
ISRC.
SVCD
Super Video Compact Disc – a movie on an
SVCD is the same quality as a VHS tape.
System Name
The name of the operating system running
the application.
T
TDF
Title Definition Format
Text Editor
Software used to create and edit files that
contain only text.
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Thumbnail
A small, scaled-down version of any given
image or video. Although typically much
smaller than the original image, thumbnails
give you a quick, overall preview of an entire
image.
Title bar
The title bar is the top portion of the DVD X
RESCUE window and contains the name of
the program (DVD X RESCUE) you are
running.
A titleset is the highest position in the
hierarchy on a video DVD. Every DVD has
at least one, and most will contain multiple
chapters and/or titles. All files associated
with a given titleset have the prefix VTS_
and then the number of the titleset itself.
Titleset
TOC
Table of Contents, shows the contents of
every recorded session. The contents
consist of the number of tracks, the starting
location for each track, and the total size of
the data area. The lead-in contains TOC.
Tool Bar
A small window which contains buttons or
icons that are shortcuts to menu commands.
Toolbars list available commands.
Track
On a data CD-ROM, one track may contain
data, files and folders. On an audio CD, a
single track contains one piece of music.
Each track is separated by a gap.
U
UDF
Universal Disc Format, nearly all drag-anddrop CD burning software uses this format.
UPC
Unique Product Code, A unique bar code
format for a CD.
V
VCD
Video Compact Disc – a CD that contains
moving pictures and sound.
VHS
Video Home System – a half inch analog
videocassette recorder (VCR)
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VOB
Video Object File – the next step in video
files past analog source
Volume Descriptor
This resides at the beginning of the CD
where the structure of the file system is
located. A volume descriptor may contain:
system name, volume name, volume set
name. publisher’s name, data preparer’s
name, application name, copyright filename.
Volume Name
The name of the CD displayed when it is
mounted.
Volume Set Name
The name of the set of volumes.
W
.WAV
Stores samples “in the raw” where no preprocessing is required other than formatting
of data.
X
XA
See Mode 2
Y
Z
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Frequently Asked Questions
321 Studios
16. Frequently Asked Questions
16.1 General Questions
What are possible conflicting programs?
A list of conflicting software can be found at 321 Studios website
(http://support.321studios.com).
If your computer has any of the software listed, remove them and reboot
your pc.
Where is my License ID?
On a Retail Copy (i.e., purchased from a store like Best Buy, etc) the
license information is located on the inside of the case the software
came in. The license ID and Password are located on a white sticker in
the lower right hand corner of the software packaging.
On a downloaded copy of software acquired directly from 321 Studios,
the license information is on the confirmation email that was sent to the
email address provided during the purchase process.
Why haven’t I received my order yet?
Orders are not shipped on weekends or holidays. If your order was
placed after 3:00 PM (EST) your order will not be processed until the
next business day. Below is a table of standard shipping times.
Shipping Type
U.S.A.
International
Standard
2 – 3 weeks
3 – 4 weeks
Priority
1 – 2 weeks
n/a
Global
n/a
2 – 3 weeks
FedEx Standard Overnight Next Day (if
n/a
received by
3:00PM (EST).
Please allow a 2 – 3 day grace period before contacting our sales
support staff. If you have not received your order, you may contact us.
Refer to Section 2.5 Support/Help Resources.
Are there certain movies that I won't be able to backup?
All movies that are authored according to the DVD standard should be
able to be backed up successfully using our software. There are some
movies that are released that are authored very poorly, and can be
difficult to backup. We release TDF files for these specific movies so that
you will be able to back them up. The TDF files are available on our
forums using the link below:
http://forum.321studios.com/?f=65&m=2147
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Can DVDXCOPY PLATINUM be used to copy rented DVD movies?
You cannot use DVDXCOPY PLATINUM to copy rented DVDs.
DVDXCOPY PLATINUM should only be used to make copies of DVDs you
own for your personal use. Copyright laws protect the rights of artists
and film companies, and 321 Studios asks that you respect those rights.
Can I convert a movie that is full screen to widescreen in Simple
Mode?
You can only backup what is actually on that particular DVD. No
conversion is possible.
Can I remove the 321 Studios DVD Backup screen from my DVD
Backups?
No, that feature is built into the software and cannot be removed.
Can you edit a Hollywood DVD with Platinum?
You can omit certain title set and alter the compression in Platinum. You
cannot edit scenes.
Do I have to own a DVD Burner/Writer?
YES! You must have a DVD+R(W) or DVD-R(W) drive installed in your
PC. Check with your PC's manufacturer to make sure you have one.
Does DVDXCOPY PLATINUM support NTSC and PAL DVD movies?
Yes! NTSC and PAL DVDs are both supported.
Exactly what is compression?
Compression is an process that allows you to take information and,
using certain algorithms, store it in a smaller amount of space. Based on
the required compression rate there may be some audio or video loss –
though this is only the case in the most extreme situations.
How can you make such an offer on your guarantee?
Due to the large volume of consumer purchases, we can keep the price
low and provide a rock solid guarantee. We already know that the
majority of our customers appreciate the value of our product and the
customer support, product enhancements and upgrades available only
to registered users of the product.
What is a titleset?
A Titleset is a set of chapters or features contained on DVD. Everything
contained on a DVD, from the movie to the menu to access it, will be
contained in one of these. Many things can exist in a single Titleset,
from multiple chapters, to all the menus on the DVD.
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How do a select a Titleset in Platinum?
To select a Titleset you need to click in the small grey box next to the
Titleset. Once you see a check mark, you will know you have made your
selection properly.
How do I select the subtitles in Platinum?
You can do this in Simple mode. Select the options button, go to
subtitles and click on the browse button. You will then find a list of
languages that are supported by that DVD.
How do I select the audio languages in Platinum?
You can do this in Simple mode. Select the options button, go to audio
language and click on the browse button. You will then find a list of
languages that are supported by that DVD.
How do I split a disk?
Select the Titlesets desired, and then unselect the “use compression”
button. Then press Next. The Compression tab will become the
Splitting tab.
What is a TDF?
“Title Definition Format”. A TDF is the exact settings used while backing
up the movie. They are especially useful for any movie that is difficult to
backup due to extreme authoring technique differences.
How do I use a Platinum TDF file?
Make sure the Platinum TDF file is placed in the 321Studios/Platinum/tdf
folder. In Platinum Advanced mode, click on Check for TDF. Select the
TDF for the DVD you are backing up. Click next and backup your DVD.
How do I use an XPRESS TDF file?
If it is an XPRESS TDF file, double click on the file to open it. Click on
the “Open with XPRESS” button, and Simple mode of Platinum will
open. Then insert the appropriate movie and click Start to copy.
How long does it take to copy a DVD with DVDXCOPY PLATINUM?
Some newer model computers can copy a DVD movie in one hour or
less. Older computers may take a little longer, depending on the speed
of their processor and DVD burner.
Is it legal to copy DVD movies that I own?
Yes, you may copy DVDs you own for your personal use only. You
cannot copy DVDs in order to sell or give away copies, or for any
commercial purpose. 321 Studios respects the rights of artists and film
companies, and the proper use of DVDXCOPY PLATINUM does not
violate those rights.
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I am having Read or Write errors and other issues with my laptop,
while running a DVD X Copy Product.
Make sure you are not running off of battery power. Make sure you our
plugged in to an outlet. Your DVD burner requires a lot of power,
sometimes more than your battery can provide. Also go to your control
panel in windows and click on the power options icon. Make sure the
Turn off Hard Disks and System Standby options are set to Never.
Immediately after opening the program I receive a message “IFO
Error”.
1. Please uninstall the program in “Add / Remove programs” inside your
control panel. Then open your My Computer icon (XP—go to the Start
Menu, then My Computer). Follow this path “C:\Program
Files\321Studios". Right click on the 321 Studios folder and select
delete. Empty the “Recycle Bin”. Then reboot your computer.
2. Please download and install the PowerDVD Trial from:
http://www.gocyberlink.com
3. Once this is complete, install the newest version of the software. You
can always download the newest version from the website
http://www.dvdxcopy.com.
The program is telling me to run Drive Select. Why does this
happen?
When this happens it is because DVDXCOPY PLATINUM is not
recognizing the burner on your computer. To run drive select do the
following.
Go to the Start Menu
Go to Programs (in XP its All
Programs)
Go to DVDXCOPY PLATINUM.
Click on the Drive
Select option
Select your DVD burner from the list. If no window
appears, this is normal. It simply means that you only have one available
burner and the program will select it automatically.
What do the % numbers mean on the Compression window?
The number next to the Titlesets is how much the program needs to
compress before being backed up. If the number says 10%, this means
10% of the Titleset will be reduced to make room on the backup for the
other Titlesets, or for just itself to fit on the backup. The overall
compression is how large the disc is in comparison to the original size of
the DVD. If it says 75%, this means that it is 75% of the original size and
25% of the backup was compressed.
What if there is no drive listed in the Drive Select?
Your VSO device may not be installed correctly. Contact technical
support.
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What does the error “VSO_hwe.dll install invalid corrupt opcode”
mean and how do you fix it?
This means something is corrupting the installer; usually this is caused
by Spyware installed on the system. If you use a Spyware check
program to scan, clean the system, and reinstall the software, it should
load fine. Go to www.lavasoftusa.com, and download AdAware 6 for
free.
What regions does the program work with?
DVDXCOPY PLATINUM will work with any region that your PC is
compatible with. The backup will have the same regions as the original
disc.
What is the difference between PLATINUM and Gold?
Advanced mode will allow you to use splitting by not adding compression
or it will allow you to alter the compression ratio, for greater control over
your backup. Simple mode compresses the DVD to 1 blank disc and
will allow you to either backup the entire disk or just the movie.
What is the difference between Simple and Advanced?
Simple is XPRESS. Advanced will let you select titlesets, and then either
split them or use compression to fit onto 1 disk.
Are there any kinds of disks that can't be Compressed or Split?
Based on the way some disks are created, or the authoring technique
used, there may be disks that will cause problems while attempting to
back up. Please call technical support if you have any questions in
regards to a specific disk. Refer to Section 2.5 Support/Help Resources.
What is the best way to copy episodic disks?
Due to the different authoring techniques, as well as the different ways
that these disks are made, there is no hard and fast answer for this. Call
technical support if you have questions regarding a specific disk. Refer
to Section 2.5 Support/Help Resources.
Can I copy titlesets off of multiple disks and burn them to a single
disk?
No. Our software is designed to make a 1 to 1 backup of a movie, and
cannot create compilation discs.
Can I copy a copy I made with a different program in PLATINUM?
No, nor can you do that with any of our programs.
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Why are the available functions, which allow me to proceed, grayed
out on the select title screen?
It is necessary to check the gray box next to each title set that is
intended to be burned. When a box has been checked, the Next button
will become available.
Why can't I preview the movie?
In the advanced mode of platinum you have the ability to preview certain
titles. To do this you must expand the titleset by hitting the plus button
and highlight the specific title that you want to preview. Once a title is
highlighted, the preview button will become available.
Why do I keep getting an Illegal Operation as soon as I hit the start
button to read a DVD on my 98SE or ME OS?
If Windows 98SE/ME is getting an Illegal Operation after clicking on the
green start button to read the DVD in Simple mode, have them run the
PCSetup.exe icon and it will show whether or not the patin couffin driver
needs to be reinstalled. If it indicates this is necessary, please contact
Technical Support.
Why doesn't the next button light up using advanced mode in
Platinum?
Next to the name of each titleset there will be a check box. Make sure
that the check box is selected next to the name of each titleset. Once
you have selected a titleset the next button will light up.
Why is the Start button grayed out when I try to burn my DVD?
Check your media format. Make sure you are using the correct blank
media for your burner (DVD + or – R/RW). You may also need to run the
Drive Select utility included with Platinum. If you are still having problems
after doing this, contact Technical Support.
Will Platinum allow you to keep a movie on the hard drive for future
backups?
No it will not. Our software creates an image file after reading a DVD and
then takes that image and writes it to a blank DVD disc. It will not stay
on your hard drive.
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Frequently Asked Questions
16.2 Activations
Phone Activations
If you do not have internet access and you are installing your software,
please call 1-636-720-3702. You may also contact 321 Studios Customer
Support at 1-636-720-3703. Refer to Section 2.5 Support/Help Resources.
Problems with Activation
If you are having problems getting activation to go through, please check
the following:
1. Please check the format of the short date stored in your computer. To
do this go to your Control Panel and open Regional Settings then open
Options. Make sure that the short date is set to mm/dd/yyyy.
2. You must be online to activate via the web.
3. Are you behind a firewall when you try to activate? If so, you may
need to turn off the firewall until activation is completed.
4. For International users, the date on your computer must be the same
as the date in the U.S.A. Change the date and reset it back after
activation.
If you still have problems with activation, contact us at 1-888-222-9100
(U.S.A.) or 1-636-720-9100 (International) to activate via phone. You may
also contact Technical Support at [email protected]. Refer to
Section 2.5 Support/Help Resources.
Why are there Unlocks?
The number of times you can activate our software is limited to prevent
illegal distribution. If you activate our software more than 3 times you will
need to contact us at 1-888-222-9100 (U.S.A.) or 1-636-720-9100
(International) to activate via phone. You will be required to provide your
basic customer information.
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Troubleshooting
17. Troubleshooting
The following steps will provide a logical way of eliminating some simple
problems without having to contact 321 Studios for assistance.
Step 1 Check to make sure you have a valid License ID. Refer to Section
4 Registering Your Software.
Step 2 Check to make sure your system meets the minimum system
requirements. Refer to Section 2.2 System Requirements.
Step 3 Do you have the latest version of DVDXCOPY PLATINUM? Refer
to Section 13 Check For Updated Version.
If you have confirmed all of the above, please contact 321 Studios
Technical Support for further assistance. Refer to Section 2.5
Support/Help Resources.
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