Trendnet TU3-S25 2.5” USB 3.0 External Enclosure Quick Installation Guide

TU3-S25

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Troubleshooting

1. My computer does not recognize the TU3-S25. What should I do?

1. Verify that the computer meets the minimum requirements as listed in section 1.

2. Try plugging the device into a different USB port on your computer.

2. How do I format my brand new hard drive?

1. For Windows 7/Vista, right click on Computer on the Desktop and select

Manage. When the Computer Management screen appears, click on Disk

Management. Right click on the hard drive and click New Simple Volume.

Follow the New Simple Volume wizard and then click Finish.

2. For Windows XP, go to Start -> Settings -> Control Panel -> Administrative

Tools -> Computer Management -> Disk Management. If the Initialize and

Convert Disk Wizard appears, click Cancel. Right click the Unknown drive, click Initialize and then click OK. Right click on the unallocated region of the hard drive and select New Partition. Follow the New Partition Wizard instructions then click Finish. The hard drive will automatically start the formatting process.

Note:

1. Make sure that the selected hard drive is connected to the TU3-S25.

2. Make sure that the selected hard drive is not your primary (active) hard drive.

Your primary (active) hard drive is usually your C: drive.

3. My computer does not list any drives? What should I do?

1. Verify that the device is installed properly. On Windows 7/Vista, right click on

Computer, select properties and then click Device Manager. Click on Disk

Drives and verify that USB 3.0 MassStorage USB Device is listed. On Windows

XP, right click on My Computer click Properties. Click on Hardware and then

Device Manager. Double click on Disk Drives and verify that USB 3.0

MassStorage USB Device is listed.

2. If you are attaching a brand new hard drive, format the drive. Please refer to question 2 for more information.

If you still encounter problems or have any questions regarding the TU3-S25, please contact TRENDnet's Technical Support Department.

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