HP nw9440 - Mobile Workstation Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nw9440 Notebook PC

HP Compaq nx9420 Notebook PC

Document Part Number: 412725-002

June 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel is a trademark or registered trademark of Intel

Corporation or its subsidiaries in the United States and other countries.

Bluetooth is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nw9440 Notebook PC

HP Compaq nx9420 Notebook PC

Second Edition: June 2006

First Edition: March 2006

Document Part Number: 412725-002

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . . 2–3

Computer Setup Menus. . . . . . . . . . . . . . . . . . . . . . . 2–4

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–16

3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18

3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20

3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–21

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–24

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–12

5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.9 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.10 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.12 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–24

5.13 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.14 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.15 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32

5.16 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.17 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.18 Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.20 Video Board Heat Sink . . . . . . . . . . . . . . . . . . . . . 5–40

5.21 Video Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.22 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.23 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–63

5.24 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66

5.25 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68

5.26 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–75

5.27 PC Card/Smart Card Assembly. . . . . . . . . . . . . . . 5–78

Maintenance and Service Guide v

Contents

6 Specifications

A Screw Listing

B Software Backup and Recovery

C Display Component Recycling

D Connector Pin Assignments

E Power Cord Set Requirements

Index

vi Maintenance and Service Guide

1

Product Description

The HP Compaq nw9440 Notebook PC and HP Compaq nx9420

Notebook PC offer advanced modularity, Intel® Core Duo processors, and extensive multimedia support.

HP Compaq nw9440 Notebook PC and HP Compaq nx9420

Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

■

■

■

■

■

■

■

■

■

The following processors, varying by computer model:

❏

❏

❏

❏

Intel Core Duo T2600 (2.17-GHz)




The following displays are available, varying by computer model:

❏

17.0-inch, WUXGA+WVA, TFT (1920 × 1200) with over

16.8 million colors with AntiGlare

❏

17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over


❏

17.0-inch, WXGA+WVA, TFT (1440 × 900) with over


❏

17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over

16.8 million colors with BrightView

100-, 80-, and 60-GB high-capacity hard drive, varying by computer model

256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz and 667 MHz, expandable to 4.0 GB

Microsoft® Windows® XP Professional

Full-size Windows keyboard with numeric keypad

TouchPad and pointing stick pointing devices, including a dedicated vertical scroll region (select models only)

Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device

Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by computer model

External 120- and 90-watt AC adapters with 3-wire power cord, varying by computer model

8-cell Li-Ion battery pack

Stereo speakers

Volume up, volume mute, and volume down buttons

Support for the following optical drives:

❏

❏

❏

DVD±RW and CD-RW Combo Drive

DVD/CD-RW Combo Drive

DVD-ROM drive

Connectors:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Audio-out (headphone)

Audio-in (microphone)

Four Universal Serial Bus (USB) v. 2.0

SmartPower

External monitor

RJ-11 (modem)

RJ-45 (network)

IEEE 1394

Accessory battery

Digital Media Slot

Parallel port

S-Video-out

Docking connector



1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer for Disassembly,” for more

information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.9, “RTC Battery,” for more information on

removing and replacing the RTC battery).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.



1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Item Component

1 Wireless light

2 Power light

Table 1-1

Front Components

Function

On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.

■ On: The computer is on.

■ Blinking: The computer is in standby.

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in hibernation.



5

6

7

Item Component

3

Front Components (Continued)

Battery light

Function

■ Amber: A battery pack is charging.

■ Green: A battery pack is close to full charge capacity.

■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

■ Off: If the computer is connected to an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not connected to an external power source, the light is turned off until the battery reaches a low-battery condition.

4 Drive light

Table 1-1

Display release latch

Stereo speakers (2)

Digital Media Slot

Blinking: The hard drive or optical drive is being accessed.

Opens the computer.

Produce stereo sound.

Supports 7 optional digital memory card formats: SD (Secure Digital) Memory Card,

MultiMediaCard, Memory Stick, Memory

Stick Pro, Memory Stick Duo (with adapter),

SmartMedia, and xD-Picture Card.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components



Item Component

1 Audio-out

(headphone) jack

2

3

4

5

Audio-in

(microphone) jack

USB ports (2)

Optical drive

Table 1-2

Right-Side Components

RJ-45 (network) jack

Function

Connect optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.

Connects an optional monaural microphone.

Connect USB 1.1- and 2.0-compliant devices to the computer using a standard

USB cable, or connect an optional External

MultiBay II to the computer. The MultiBay II must also be connected to an external power source.

Supports an optical disc. The type of optical drive varies by model.

Connects an optional network cable.



The external components on the left side of the computer are shown below and described in Table 1-3.

Left-Side Components

Item Component

1 Exhaust vent

Table 1-3

Left-Side Components

Function

Provides airflow to cool internal components.

2

3

4

5

Smart Adaptor power connector

External monitor port

S-Video-out jack

USB ports (2)

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.

Connects an AC adapter or an optional power adapter.

Connects an optional VGA external monitor or projector.

Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.

Connect USB 1.1- and 2.0-compliant devices to the computer using a standard

USB cable, or connect an optional External

MultiBay II to the computer. The MultiBay II must also be connected to an external power source.



7

8

Table 1-3

Left-Side Components (Continued)

Item Component Function

6 1394 port Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.

Smart card slot

PC Card slot

Supports optional smart cards.

Supports optional Type I, Type II, or

Type III 32-bit (CardBus) or 16-bit

PC Cards.



The external components on the rear panel of the computer are shown below and described in Table 1-4.

Rear Panel Components



4

2

3

Table 1-4

Rear Panel Components

Item Component

1 Security cable slot

Function

Attaches an optional security cable to the computer.

Battery bay

Exhaust vent

Ä

Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.

Holds a battery pack.

RJ-11 (modem) jack


Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.

Connects the modem cable.



The standard keyboard components of the computer are shown below and described in Table 1-5.

Standard Keyboard Components



2

3

4

5

6

7

Table 1-5

Standard Keyboard Components

Item Component

1

f1

to f12 keys (12)

8

caps lock

key

fn

key

Windows logo key

Windows applications key

Arrow keys

Keypad keys (16)

num lock

key

Function

Perform system and application tasks.

When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.

Enables caps lock and turns on the caps lock light.

Executes frequently used system functions when pressed in combination with a function key or the

esc

key.

In Windows, displays the Windows

Start menu.

In Windows, displays a shortcut menu for items beneath the pointer.

Moves the cursor around the screen.

In Windows, can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in

Table 1-6.

Top Components

Item Component

1 Power light

Power button

Table 1-6

Top Components

Function

■ On: The computer is on.

■ Blinking: The computer is in standby.

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in hibernation.

When the computer is:

■ Off, press to turn on the computer.

■ On, briefly press to initiate hibernation.

■ In standby, briefly press to resume from standby.

■ In hibernation, briefly press to restore from hibernation.

If the system has stopped responding and

Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the computer.



6

7

8

4

5

3

Top Components (Continued)


2 Wireless button Turns the wireless functionality on or off, but does not create a wireless connection.

✎

To establish a wireless connection, a wireless network must already be set up.

Wireless light

Table 1-6

Info Center button

On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.

Enables you to view a list of commonly used software solutions.

Turns on Presentation mode.

Presentation mode button

QuickLaunch

Calculator button

Opens the Microsoft Windows calculator.

This button can also be reassigned to an

Internet or network destination or to any software application or data file.

✎

When you press the QuickLaunch calculator button, num lock is enabled.

On: caps lock is on.

Caps lock light

Num lock light

Volume mute button

Volume down button

Volume up button

On: num lock or the numeric keypad is on.

Mutes or restores speaker volume.

Decreases speaker volume.

Increases speaker volume.



The computer pointing device components shown below and described in Table 1-7.

Pointing Device Components



Table 1-7

Pointing Device Components

Item Component

1

2

3

Pointing stick

(select models only)

Pointing stick buttons


TouchPad

4

5

6

Fingerprint reader


TouchPad buttons (2 or

3 buttons, varying by computer model)

TouchPad scroll zone

Function

Moves the pointer and selects or activates items on the screen.

Function like the left, middle, and right buttons on an external mouse.

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Allows a fingerprint logon to Windows instead of using a password.

Function like the left, middle, and right buttons on an external mouse.

Scrolls up or down.



The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Table 1-8

Bottom Components

Item Component

1 Primary battery bay

Function

Holds the primary battery pack.

2

3

4

Primary battery locking latch

Docking connector

Accessory battery connector

Secures the primary battery pack into the battery bay.

Connects the computer to an optional docking device.

Connects an optional HP Ultra-Capacity

Battery or HP Extended Life Battery.



6

7

Table 1-8

Bottom Components (Continued)


5 Memory module compartment

Contains one memory slot that supports replaceable memory modules.

Mini Card compartment

8

Hard drive bay

Primary battery release latch

Exhaust vents

Holds an optional wireless LAN device.

Ä

To prevent an unresponsive system and the display of a warning message, install only a

Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact

Customer Care.

Holds the primary hard drive.

Releases the primary battery pack from the battery bay.


Ä

To prevent overheating, do not obstruct fans. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

Audio

Display

Hard drive

Intel Core Duo processors

Keyboard and TouchPad

Memory modules

Mini Card module

PC Card

Ä

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

✎

Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

✎

Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.

✎

An external keyboard connected by USB can be used with

Computer Setup only if USB legacy support is enabled.

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.


Troubleshooting

1. Open Computer Setup by turning on or restarting the computer, and then pressing

f10

while the “F10 = ROM

Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

❏

❏

❏

To change the language, press

To close open dialog boxes and return to the main

Computer Setup screen

esc

.

f2

.

To view navigation information, press

f1

.

2. Select the Files, Security, Diagnostics, or System

Configuration menu.

3. To exit Computer Setup, choose one of the following methods:

❏

To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore Changes and

Exit. Then follow the instructions on the screen.

❏

To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit.

Then follow the instructions on the screen.

Your preferences go into effect with the computer restarts.



Computer Setup Defaults

To return all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the computer, and then pressing

f10

while the “F10 = ROM

Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

❏

❏

❏

To change the language, press

To close open dialog boxes and return to the main

Computer Setup screen

esc

.

f2

.

To view navigation information, press

f1

.

2. Use the arrow keys to select File > Restore defaults, and then press

enter

.

3. When the confirmation dialog box opens, press

f10

.

4. Select the Restore defaults check box, and then press

enter

.

5. To confirm the restoration, press

f10

.

6. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

✎

Your password and security settings are not changed when you restore the factory default settings.



Computer Setup Menus

The menu tables in this section provide an overview of Computer

Setup options.

✎

Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

Select

System Information

Restore defaults

Ignore changes and exit

Save changes and exit

Table 2-1

File Menu

To Do This

■ View identification information for the computer and the battery packs in the system.

■ View specification information for the processor, cache and memory size, system

ROM, video revision, and keyboard controller version.

Replace the configuration settings in Computer

Setup with factory default settings. (Password and security settings are not changed when you restore the factory default settings.)

Cancel changes entered during the current session. Then exit and restart the computer.

Save changes entered during the current session.

Then exit and restart the computer. Your changes go into effect when the computer restarts.



Select

Setup password

Power-on password

Password options

DriveLock passwords

Smart Card security

TPM Embedded Security

Table 2-2

Security Menu

To Do This

Enter, change, or delete a setup password.

Enter, change, or delete a power-on password.

■ Enable/disable stringent security.

■ Enable/disable password requirement on computer restart.

■ Enable/disable DriveLock on any computer hard drive and optional MultiBay hard drives.

■ Change a DriveLock user or master password.

✎

DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable support for smart card and Java™

Card power-on authentication.

✎

Power-on authentication for smart cards is supported only on computers with optional smart card readers.

Enable/disable support for TPM (Trusted Platform

Module) Embedded Security, which protects the computer from unauthorized access to owner functions in Embedded Security for ProtectTools.

For more information, refer to the ProtectTools

Security Manager Reference Guide located in the

Help and Support Center, or refer to Credential

Manager for ProtectTools online Help.



Select

System IDs

Disk Sanitizer

Table 2-2

Security Menu (Continued)

To Do This

Enter user-defined computer asset and ownership tag.

Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available:

✎

Fast: Runs the Disk Sanitizer erase cycle once.

✎

Optimum: Runs the Disk Sanitizer erase cycle 3 times.

✎

Custom: Allows you to select the desired number of Disk Sanitizer erase cycles from a list.

Ä

If you run Disk Sanitizer, the data on the primary hard drive is destroyed permanently.

Select

Memory Check

Hard Drive Self-Test options

Table 2-3

Diagnostics Menu

To Do This

Run a comprehensive check on system memory.

Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive.



Select

Language (or press f2).

Boot options

Table 2-4

System Configuration Menu

To Do This

Change the Computer Setup language.

■ Set f9, f10, and f12 delay when starting up.

■ Enable/disable CD-ROM boot.

■ Enable/disable Floppy boot.

■ Enable/disable internal network adapter boot and set the boot mode (PXE or RPL).

■ Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system.

■ Set the boot order.



Table 2-4

System Configuration Menu (Continued)

Select

Device configurations

To Do This

■ Swap the functions of the fn key and left ctrl key.

■ Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.)

■ Enable/disable USB legacy support. When enabled, USB legacy support allows a USB keyboard, mouse, and hub to work in Computer

Setup even when a Microsoft Windows operating system is not loaded.

■ The computer to start from bootable USB devices, including a hard drive, diskette drive diskette, or optical drive connected by a USB port to the computer or to an optional docking device (select models only).

■ Automatic/disable Intel SpeedStep Technology.

■ Select a parallel port mode: EPP (Enhanced

Parallel Port), standard, bidirectional, or ECP

(Enhanced Capabilities Port).

■ Enable/disable BIOS DMA data transfers

(select models only).

■ Enable/disable the system fan when connected to an AC outlet.

■ Enable/disable Intel or AMD PSAE Execution

Disable. When enabled, the processor can disable some virus code execution, which helps to improve computer security.

■ Enable/disable LAN Power Save. When enabled, saves power by turning off the LAN when not in use.



Port Options

Table 2-4

System Configuration Menu (Continued)

Select

Device configurations

(Continued)

Built-In Device Options

To Do This

■ Enable/disable SATA Native Support.

■ Enable/disable Dual Core CPU.

■ Enable/disable Secondary Battery Fast

Charge.

■ Enable/disable embedded WWAN Device

Radio.

■ Enable/disable embedded WLAN Device

Radio.

■ Enable/disable embedded Bluetooth® Device

■ Radio.

■ Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected.

■ Enable/disable Wake on LAN from Off.

■ Enable/disable the ambient light sensor.

■ Enable/disable the serial port.

■ Enable/disable the parallel port.

■ Enable/disable the flash media reader.

■ Enable/disable the USB port.

Ä

Disabling the USB port also disables

MultiBay devices and ExpressCard devices on the advanced port replicator.

■ Enable/disable the 1394 port.

■ Enable/disable the cardbus slot.

■ Enable/disable the ExpressCard slot.

■ Enable/disable the infrared port.



2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.13

2.14

2.15

2.16

2.17

2.18

2.19

2.20

2.7

2.8

2.9

2.10

2.11

2.12

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”



Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”



Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reset the power cables in the docking device and at the AC outlet.

2. Be sure the AC power source is active.

3. Be sure that the power strip is working.

Y

Done

Power up in docking device?

N

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select computer models, there is a separate reset button.

2. On select computer models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery pack by recharging it, moving it to another computer,

N

Power on?

Done

Replace power supply

(if applicable).

N

Done

Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done





Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

Loose or damaged parts?

Y

Reseat loose components and boards and replace damaged items.

N

Close computer and retest.

Y

Power on?

N

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Done




Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Check for bent pins on cable.

Y

N

Video OK?

Done

Press lid switch to ensure operation.

Y

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

N

Video OK?

Try another display.

Internal and external video OK?

N

Replace system board.

Y Y

Done

Done



Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Internal and external video OK?

Y

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done



Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reset power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done



Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reset power cord in docking device and power outlet.

No OS loading from hard drive,

go to

“Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to

“Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD-ROM or DVD-ROM

drive, go to

“Flowchart 2.14—No OS

Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.



Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”




Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

CD or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Load OS using

Operating System

disc (if applicable).




Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Clean virus.

N

Install OS and reboot.

OS loading from hard drive?

Y

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done



Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup

Utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Enable drive and cold boot computer.

N

Check diskette for system files.

Try different diskette.

Y

Nonsystem disk error?

1. Replace diskette drive.


Y

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”



Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.



Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done



Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.


Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done



Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect computer to good external keyboard.

External device works?

N

Reseat internal keyboard connector

(if applicable).

N

OK?

Y


Replace internal keyboard or cable.

Y

Done OK?

N


Done



Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Y

Connect computer to good external pointing device.

External device works?

N

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Done


N

Replace internal pointing device or cable.

Y

OK?


Done



Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace the

NIC/modem

(if applicable).

Y

Done

Y

Reseat NIC/modem

(if applicable).

OK?

Done

N



3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

2

3

4

Item Description

1

Spare Part

Number

Display assemblies (include wireless antenna transceivers and cables)

17.0-inch, WUXGA+WVA with AntiGlare

17.0-inch, WSXGA+WVA with AntiGlare

17.0-inch, WXGA+WVA with AntiGlare

17.0-inch, WSXGA+WVA with BrightView

409977-001

409975-001

409973-001

409988-001

Switch cover

409948-001

LED board (includes LED board cable)

409913-081

409913-051

409913-121

409913-041

409913-151

409913-211

409913-DD1

409913-021

409913-BB1

409913-061

409913-291

409913-AD1

409913-161

409913-091

The People’s

Republic of

China

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Thailand

Turkey

The United

Kingdom

The United

States

409957-001

Keyboards with pointing stick (includes pointing stick cable)

For use in:

Brazil

The Czech

Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Internationally

Israel

Italy

Japan

Korea

Latin America

Norway

409913-201

409913-221

409913-AA1

409913-131

409913-251

409913-171

409913-231

409913-BA1

409913-071

409913-B71

409913-111

409913-281

409913-141

409913-031

409913-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

Spare Part

Number

6

7


4

Keyboards without pointing stick

For use in:

Brazil

The Czech

Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Internationally

Israel

Italy

Japan

Korea

Latin America

Norway

409911-201

409911-221

409911-081

409911-051

409911-121

409911-041

409911-151

409911-211

409911-DD1

409911-021

409911-BB1

409911-061

409911-291

409911-AD1

409911-161

409911-091

The People’s

Republic of

China

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Thailand

Turkey

The United

Kingdom

The United

States

5

Top cover

Fingerprint sensor board (not illustrated)

Fan assembly

Processor heat sink (includes thermal paste)

409911-AA1

409911-131

409911-251

409911-171

409911-231

409911-BA1

409911-071

409911-B71

409911-111

409911-281

409911-141

409911-031

409911-001

409951-001

409946-001

409932-001

409949-001



3–6




Table 3-1



8 TouchPads (include TouchPad cable)

With 3 pointing stick buttons, 2 TouchPad buttons, and fingerprint sensor, for use with keyboards with pointing stick

9a

9b

9c

10

11

12

13

With 3 pointing stick buttons and 3 TouchPad buttons, for use with keyboards with pointing stick

With 2 TouchPad buttons and fingerprint sensor, for use with keyboards without pointing stick

With 2 TouchPad buttons, for use with keyboards without pointing stick

Plastics Kit

409956-001

409954-001

409955-001

409944-001

Includes:

PC Card slot space saver

Memory/Mini Card module cover (includes 3 captive screws)

Hard drive cover (includes 2 captive screws)

Not illustrated: computer feet (7)

USB/audio board (includes audio board cable and

USB board cable)

409968-001

Video board heat sinks (include thermal pads)

For use with M56 video board

For use with G71 video board

Modem module

Processors (include thermal paste)

Intel Core DuoT2600 (2.17-GHz) processor

Intel Core Duo T2500 (2.00-GHz) processor



Spare Part

Number

409952-001

409950-001

413489-001

409941-001

409972-001

409971-001

409970-001

409969-001



3–8




Table 3-1


16

17

18

19


14 Bluetooth® module (includes Bluetooth module cable)

15

Speaker

20

21

22

Spare Part

Number

409993-001

PC Card/smart card assembly

System board

Video board

RTC battery

409947-001

409943-001

409959-001

409979-001

409953-001

409942-001

Base enclosure

Memory modules, 1-DIMM

PC2-5300

2048 MB

1024 MB

512 MB

256 MB

409967-001

409966-001

409965-001

409964-001

PC2-4200

2048 MB

1024 MB

512 MB

256 MB

Optical drives (include bezel and optical drive bracket)

409963-001

409962-001

409961-001

409960-001

DVD±RW and CD-RW Double-Layer Combo Drive with LightScribe

DVD±RW and CD-RW Double-Layer Combo Drive

2X Max DVD/CD-RW Combo Drive


409987-001

409986-001

409985-001

409984-001



3–10




Table 3-1



23

Mini Card modules

Spare Part

Number

802.11b/g HS WLAN module for use in North America 407107-001

802.11b/g HS WLAN module for use in the countries listed below. These countries are categorized as the rest of the world (ROW).

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g HS WLAN module for use in Japan

407107-002

Uruguay

Venezuela

407107-291

802.11b/g LJ WLAN module for use in North America 407108-001

407108-002 802.11b/g LJ WLAN module for use in the countries listed below. These countries are categorized as the rest of the world (ROW).

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g LJ WLAN module for use in Japan

Uruguay

Venezuela

407108-291

407576-001 802.11a/b/g GL WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

Saudi Arabia

Taiwan

The United

States

Vietnam



3–12




Table 3-1


Spare Part

Number Item Description

23


(Continued)

802.11a/b/g GL WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 2).

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The

Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The Netherlands

802.11a/b/g GL WLAN module for use in the countries listed below. These countries are categorized as the rest of the world (ROW).

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11a/b/g GL WLAN module for use in Japan

802.11b/g GL WLAN module for use in Korea

407576-002

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407576-003

Uruguay

Venezuela

407576-291

407576-AD1



3–14




Table 3-1


Spare Part

Number Item Description

23


(Continued)

802.11b/g GL WLAN module for use in the following countries:

24

Israel

Jordan

Hard drives

Kuwait

Thailand

United Arab

Emirates

7200 rpm

100 GB

80 GB

409983-001

409991-001

5400 rpm

100 GB

80 GB

60 GB

25 Battery pack (8-cell, 4.8-AH)

409250-004

Ukraine

409982-001

409981-001

409980-001

398682-001



3.3 Display Assembly Components



Table 3-2

Display Assembly Components

Spare Part Number Information

4

5

6


1

2

3

Display bezel

Display Hinge Kit

Display panels





Wireless Antenna Kit

Display Inverter

Display enclosure

Not illustrated:

Display Bracket Kit (includes top, middle, and bottom brackets)

Display Cable Kit

Display Screw Kit

Spare Part

Number

409935-001

409937-001

409978-001

409976-001

409974-001

409989-001

409931-001

409933-001

409939-001

409936-001

409938-001

409940-001



3.4 Plastics Kit

Table 3-3

Plastics Kit


3

4

1

2


Plastics Kit

Includes:

Spare Part

Number

409944-001

Hard drive cover (includes 2 captive screws, captured by C clips)

Memory/Mini Card module cover (includes 3 captive screws, captured by C clips)

Computer feet (7)



3.5 Cable Kit


Table 3-4

Cable Kit


4

5

2

3

6


1

Cable Kit

Includes:

Bluetooth module cable

USB/audio board cable

Modem cable

Network cable

TouchPad cable

Microphone cable

Spare Part

Number

409990-001



3.6 Mass Storage Devices

Table 3-5

Mass Storage Devices



1 Hard drives (include frame and connector)

2

7200 rpm

100 GB

80 GB

409983-001

409991-001

5400 rpm

100 GB

80 GB

60 GB

Optical drives (include bezel)

DVD±RW and CD-RW Double-Layer Combo Drive with LightScribe




Spare Part

Number

409982-001

409981-001

409980-001

409987-001

409986-001

409985-001

409984-001



3.7 Miscellaneous (Not Illustrated)

Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information

Description

120-watt non-PFC AC adapter

120-watt PFC AC adapter

90-watt PFC AC adapter

90-watt non-PFC AC adapter

External MultiBay II

External MultiBay II power cable and stand

HP Extended Life Battery

HP Docking Station

HP Docking Station Miscellaneous Plastics Kit

Label Kit

MultiBay 8X DVD-ROM Drive

MultiBay 24X DVD/CD-RW Combo Drive

Nylon carrying case

Spare Part

Number

416931-001

391174-001

391173-001

409992-001

366143-001

366144-001

367456-001

374803-001

380089-001

409934-001

373314-001

373315-001

325814-001



Table 3-6


Spare Part Information (Continued)

Spare Part

Number Description

Power cords:

For use in the United States

For use in Australia

For use in Europe

For use in the United Kingdom

For use in Italy

For use in Denmark

For use in Brazil

For use in Japan

For use in the People’s Republic of China

For use in Korea

For use in Israel

For use in Switzerland

For use in French Canada

350055-001

350055-011

350055-021

350055-031

350055-061

350055-081

350055-201

350055-291

350055-AA1

350055-AD1

350055-BB1

350055-BG1

350055-DB1



Table 3-6


Spare Part Information (Continued)

Description

Spare Part

Number

USB 1.1 diskette drive

359118-001

Screw Kit (includes the following screws; refer to

Appendix A, “Screw Listing,” for more information on

specifications and usage)

■ Hex socket HM5.0×9.0 screw lock

■ Phillips PM3.0×3.0 screw


■ Phillips PM2.5×13.0 spring-loaded screw



409945-001



■ Torx8 T8M2.5×19.0 screw






3.8 Sequential Part Number Listing

Table 3-7

Sequential Part Number Listing

Spare Part


325814-001 Nylon carrying case

359118-001 USB 1.1 diskette drive

350055-001 Power cord for use in the United States

350055-011 Power cord for use in Australia

350055-021 Power cord for use in Europe

350055-061 Power cord for use in Italy

350055-031 Power cord for use in the United Kingdom

350055-081 Power cord for use in Denmark

350055-201 Power cord for use in Brazil

350055-291 Power cord for use in Japan

350055-AA1 Power cord for use in the People’s Republic of China

350055-AD1 Power cord for use in Korea

350055-BB1 Power cord for use in Israel

350055-BG1 Power cord for use in Switzerland

350055-DB1 Power cord for use in French Canada

366143-001 External MultiBay II

366144-001 External MultiBay II power cable and stand

367456-001 HP Extended Life Battery

373314-001 MultiBay 8X DVD-ROM Drive

373315-001 MultiBay 24X DVD/CD-RW Combo Drive

374803-001 HP Docking Station



Table 3-7

Sequential Part Number Listing (Continued)

Spare Part


380089-001 HP Docking Station Miscellaneous Plastics Kit

391173-001 90-watt PFC AC adapter

391174-001 120-watt PFC AC adapter

398682-001 8-cell, 4.8-AH battery pack

407107-001 802.11b/g HS WLAN Mini Card module for use in

North America

407107-002 802.11b/g HS WLAN Mini Card module for use in the ROW countries listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela

407107-291 802.11b/g HS WLAN module for use in Japan

407108-001 802.11b/g LJ WLAN module for use in North America

407108-002 802.11b/g LJ WLAN Mini Card module for use in the ROW countries listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

407108-291 802.11b/g LJ WLAN module for use in Japan

Uruguay

Venezuela

407576-001 802.11a/b/g GL WLAN module for use in the MOW1 countries listed below:

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

Saudi

Arabia

Taiwan

The United

States

Vietnam



Table 3-7


Spare Part


407576-002 802.11a/b/g GL WLAN Mini Card module for use in the MOW2 countries listed below:

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The

Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407576-003 802.11a/b/g GL WLAN Mini Card module for use in the ROW countries listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela

407576-291 802.11a/b/g GL WLAN Mini Card module for use in Japan

407576-AD1 802.11b/g GL WLAN module for use in Korea

409250-004 802.11b/g GL WLAN Mini Card module for use in the following countries:

Israel

Jordan

Kuwait

Thailand

United Arab

Emirates

Ukraine

409911-001 Keyboard without pointing stick for use in the United States

(includes pointing stick cable)



Table 3-7


Spare Part


409911-021 Keyboard without pointing stick for use internationally (includes

Pointing Stick cable)

409911-031 Keyboard without pointing stick for use in the United Kingdom


409911-041 Keyboard without pointing stick for use in Germany (includes pointing stick cable)

409911-051 Keyboard without pointing stick for use in France (includes pointing stick cable)

409911-061 Keyboard without pointing stick for use in Italy (includes pointing stick cable)

409911-071 Keyboard without pointing stick for use in Spain (includes pointing stick cable)

409911-081 Keyboard without pointing stick for use in Denmark (includes pointing stick cable)

409911-091 Keyboard without pointing stick for use in Norway (includes pointing stick cable)

409911-111 Keyboard without pointing stick for use in Switzerland (includes pointing stick cable)

409911-121 Keyboard without pointing stick for use in French Canada


409911-131 Keyboard without pointing stick for use in Portugal (includes pointing stick cable)

409911-141 Keyboard without pointing stick for use in Turkey (includes pointing stick cable)

409911-151 Keyboard without pointing stick for use in Greece (includes pointing stick cable)

409911-161 Keyboard without pointing stick for use in Latin America




Table 3-7


Spare Part


409911-171 Keyboard without pointing stick for use in Saudi Arabia


409911-201 Keyboard without pointing stick for use in Brazil (includes pointing stick cable)

409911-211 Keyboard without pointing stick for use in Hungary (includes pointing stick cable)

409911-221 Keyboard without pointing stick for use in the Czech Republic


409911-231 Keyboard without pointing stick for use in Slovakia (includes pointing stick cable)

409911-251 Keyboard without pointing stick for use in Russia (includes pointing stick cable)

409911-281 Keyboard without pointing stick for use in Thailand (includes

Pointing Stick cable)

409911-291 Keyboard without pointing stick for use in Japan (includes pointing stick cable)

409911-AA1 Keyboard without pointing stick for use in the People’s

Republic of China (includes pointing stick cable)

409911-AD1 Keyboard without pointing stick for use in Korea (includes pointing stick cable)

409911-B71 Keyboard without pointing stick for use in Sweden (includes pointing stick cable)

409911-BA1 Keyboard without pointing stick for use in Slovenia (includes pointing stick cable)

409911-BB1 Keyboard without pointing stick for use in Israel (includes pointing stick stick cable)

409911-DD1 Keyboard without pointing stick for use in Iceland (includes pointing stick cable)



Table 3-7


Spare Part


409913-001 Keyboard with pointing stick for use in the United States


409913-021 Keyboard with pointing stick for use internationally (includes pointing stick cable)

409913-031 Keyboard with pointing stick for use in the United Kingdom


409913-041 Keyboard with pointing stick for use in Germany (includes pointing stick cable)

409913-051 Keyboard with pointing stick for use in France (includes pointing stick cable)

409913-061 Keyboard with pointing stick for use in Italy (includes pointing stick cable)

409913-071 Keyboard with pointing stick for use in Spain (includes pointing stick cable)

409913-081 Keyboard with pointing stick for use in Denmark (includes pointing stick cable)

409913-091 Keyboard with pointing stick for use in Norway (includes pointing stick cable)

409913-111 Keyboard with pointing stick for use in Switzerland (includes pointing stick cable)

409913-121 Keyboard with pointing stick for use in French Canada


409913-131 Keyboard with pointing stick for use in Portugal (includes pointing stick cable)

409913-141 Keyboard with pointing stick for use in Turkey (includes pointing stick cable)

409913-151 Keyboard with pointing stick for use in Greece (includes pointing stick cable)



Table 3-7


Spare Part


409913-161 Keyboard with pointing stick for use in Latin America (includes pointing stick cable)

409913-171 Keyboard with pointing stick for use in Saudi Arabia (includes pointing stick cable)

409913-201 Keyboard with pointing stick for use in Brazil (includes pointing stick cable)

409913-211 Keyboard with pointing stick for use in Hungary (includes pointing stick cable)

409913-221 Keyboard with pointing stick for use in the Czech Republic


409913-231 Keyboard with pointing stick for use in Slovakia (includes pointing stick cable)

409913-251 Keyboard with pointing stick for use in Russia (includes pointing stick cable)

409913-281 Keyboard with pointing stick for use in Thailand (includes pointing stick cable)

409913-291 Keyboard with pointing stick for use in Japan (includes pointing stick cable)

409913-AA1 Keyboard with pointing stick for use in the People’s Republic of

China (includes pointing stick cable)

409913-AD1 Keyboard with pointing stick for use in Korea (includes pointing stick cable)

409913-B71 Keyboard with pointing stick for use in Sweden (includes pointing stick cable)

409913-BA1 Keyboard with pointing stick for use in Slovenia (includes pointing stick cable)

409913-BB1 Keyboard with pointing stick for use in Israel (includes pointing stick cable)



Table 3-7


Spare Part


409913-DD1 Keyboard with pointing stick for use in Iceland (includes pointing stick cable)

409931-001 Wireless Antenna Kit

409932-001 Fingerprint sensor board

409933-001 Display Inverter

409934-001 Label Kit

409935-001 Display bezel

409936-001 Display Bracket Kit (includes top, middle, and bottom brackets)

409937-001 Display Hinge Kit

409938-001 Display Cable Kit

409939-001 Display enclosure

409940-001 Display Screw Kit

409941-001 Modem module

409942-001 Base enclosure

409943-001 PC Card/smart card assembly

409944-001 Plastics Kit

409945-001 Screw Kit

409946-001 Fan assembly

409947-001 Speaker

409948-001 Switch cover

409949-001 Processor heat sink (includes thermal paste)

409950-001 Video board heat sink for use with M56 video board (includes thermal pads)



Table 3-7


Spare Part


409951-001 Top cover with 3 pointing stick buttons and 3 TouchPad buttons, for use with keyboards with Pointing Stick

409952-001 Top cover with 3 pointing stick buttons, 2 TouchPad buttons, and fingerprint sensor, for use with keyboards with

Pointing Stick

409953-001 RTC battery

409954-001 Top cover with 2 TouchPad buttons and fingerprint sensor, for use with keyboards without pointing stick

409955-001 Top cover with 2 TouchPad buttons, for use with keyboards without pointing stick

409956-001 Top cover with 3 pointing stick buttons and 3 TouchPad buttons, for use with keyboards with pointing stick

409957-001 LED board (includes LED board cable)

409979-001 Video board

409959-001 System board

409960-001 1-DIMM, PC2-4200, 256-MB memory module










Table 3-7


Spare Part


409968-001 USB/audio board (includes audio board cable and USB board cable)

409969-001 Intel Core Duo T2300 (1.67-GHz) processor (includes thermal paste)




409973-001 17.0-inch, WXGA+WVA display assembly with AntiGlare

(includes wireless antenna transceivers and cables)

409974-001 17.0-inch, WXGA+WVA display panel with AntiGlare

409975-001 17.0-inch, WSXGA+WVA display assembly with AntiGlare


409976-001 17.0-inch, WSXGA+WVA display panel with AntiGlare

409977-001 17.0-inch, WUXGA+WVA display assembly with AntiGlare


409978-001 17.0-inch, WUXGA+WVA display panel with AntiGlare

409980-001 5400-rpm, 60-GB hard drive

409981-001 5400-rpm, 80-GB hard drive

409982-001 5400-rpm, 100-GB hard drive

409983-001 7200-rpm, 100-GB hard drive

409984-001 8X Max DVD/CD-RW Combo Drive (includes bezel and optical drive bracket)



Table 3-7


Spare Part


409985-001 2X Max DVD/CD-RW Combo Drive (includes bezel and optical drive bracket)

409986-001 DVD±RW and CD-RW Double-Layer Combo Drive

(includes bezel and optical drive bracket)

409987-001 DVD±RW and CD-RW Double-Layer Combo Drive with

LightScribe (includes bezel and optical drive bracket)

409989-001 17.0-inch, WSXGA+WVA display assembly with BrightView


409988-001 17.0-inch, WSXGA+WVA display panel with BrightView

409990-001 Cable Kit

409991-001 7200 rpm, 80 GB hard drive

409992-001 90-watt non-PFC AC adapter

409993-001 Bluetooth module (includes Bluetooth module cable)

413489-001 Video board heat sink for use with G71 video board (includes thermal pads)

416931-001 120-watt non-PFC AC adapter


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

■

■

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Torx8 screwdriver

5.0-mm socket for video board screw locks

Flat-bladed screwdriver

Tool kit—includes connector removal tool, loopback plugs, and case utility tool


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä

CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■

Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■

Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■

Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■

Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■

When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes

■

■

■

■

■

Antistatic tape.

Antistatic smocks, aprons, and sleeve protectors.

Conductive bins and other assembly or soldering aids.

Nonconductive foam.

Conductive tabletop workstations with ground cords of one megohm resistance.

■

Static-dissipative tables or floor mats with hard ties to the ground.

Field service kits.

Static awareness labels.

Material-handling packages.

Nonconductive plastic bags, tubes, or boxes.

Metal tote boxes.

Electrostatic voltage levels and protective materials.



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many as 101 screws and screw locks, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing”

for detailed information on screw and screw lock sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location


Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

6.3

6.4

6.5

6.6

6.7

6.8

6.9

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery pack

Hard Drive

# of Screws Removed

0

2 loosened to remove the hard drive cover

1 loosened to remove the hard drive

4 to disassemble the hard drive

0

Computer Feet

Bluetooth Module

External Memory Module

0

3 loosened to remove the memory/Mini PCI module compartment cover

Mini Card Module

2

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.

RTC Battery

0



6.15

6.16

6.17

6.18

6.11

6.12

6.13

6.14

6.19

6.20

6.23

6.24

6.25

6.26

6.27

Section

6.10

6.21

6.22

Disassembly Sequence Chart

(Continued)

Description

Optical Drive

Keyboard

Internal Memory Module

TouchPad

Modem Module

Switch Cover

LED Board

Fan Assembly

Processor Heat Sink

Processor

Video Board Heat Sink

# of Screws Removed

1 to remove the optical drive

2 to remove the optical drive bracket

4

0

1

2

4

5

Video Board

Display Assembly

Display bezel

Display panel

Ambient light sensor board

Display inverter

Display hinges

Top Cover

Speaker

System Board

USB/Audio Board

0

PC Card/Smart Card Assembly

4

0

1

8

1

8

8

1

8

16

2

4 loosened

1 loosened

4 loosened

2 removed

2 screw locks



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Battery Pack Spare Part Number Information

8-cell, 4.8-Ah battery pack 398682-001

4. Remove the battery pack by following these steps: a. Turn the computer upside down with the rear panel toward you.



b. Slide and hold the battery pack locking latch 1 to the right. (The battery pack disengages from the computer.) c. Slide the battery pack release latch 2 to the right.

d. Slide the battery pack 3 straight back and remove it.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.



5.4 Hard Drive

7200 rpm

100 GB

80 GB

Hard Drive Spare Part Number Information

409983-001

409991-001

5400 rpm

100 GB

80 GB

60 GB

409982-001

409981-001

409980-001


Section 5.3

).

2. Position the computer with the front toward you.



3. Loosen the two Phillips PM2.5×17.0 screws 1 that secure the hard drive cover to the computer.

4. Lift the right side of the hard drive cover 2 and swing it to the left.

5. Remove the hard drive cover.

✎

The hard drive cover is included in the Plastics Kit, spare part number 409944-001.

Removing the Hard Drive Cover



6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.

7. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board.

8. Remove the hard drive 4 from the hard drive bay.

Removing the Hard Drive



9. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 from each side of the hard drive.

10. Lift the frame 2 straight up to remove it from the hard drive.

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 409944-001.

Replacing the Computer Feet



5.6 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 409993-001


Section 5.3

).

2. Remove the hard drive (

Section 5.4

).

3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment.

4. Remove the Bluetooth module 2 from the hard drive.

5. Disconnect the Bluetooth module cable 3 from the module.

Removing the Bluetooth Module

Reverse the above procedure to install a Bluetooth module.



5.7 External Memory Module

Memory Module Spare Part Number Information

1-DIMM, PC2-5300

2048 MB

1024 MB

512 MB

256 MB

409967-001

409966-001

409965-001

409964-001

1-DIMM, PC2-4200

2048 MB

1024 MB

512 MB

256 MB

409963-001

409962-001

409961-001

409960-001


Section 5.3

).


3. Loosen the three Phillips PM2.5×4.0 screws 1 that secure the memory/Mini Card module compartment cover to the computer.

4. Lift the rear edge of the cover 2 up and swing it toward you.

5. Remove the memory/Mini Card module compartment cover.

✎

The memory/Mini Card module compartment cover is included in the Plastics Kit, spare part number 409944-001.

5–12

Removing the Memory/Mini Card Module Compartment Cover



6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Slide the module 2 away from the socket at an angle.

8. Remove the memory module.

✎

Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.8 Mini Card Module

Mini Card Module


802.11b/g HS WLAN module for use in North America

802.11b/g HS WLAN module for use in the ROW countries listed below.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g HS WLAN module for use in Japan

802.11b/g LJ WLAN module for use in North America

802.11b/g LJ WLAN module for use in the ROW countries listed below.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g LJ WLAN module for use in Japan

802.11a/b/g GL WLAN module for use in the MOW 1 countries listed below.

Antigua & Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

407107-001

407107-002

Uruguay

Venezuela

407107-291

407108-001

407108-002

Uruguay

Venezuela

407108-291

407576-001

Paraguay

Saudi Arabia

Taiwan

The United

States

Vietnam



Mini Card Module

Spare Part Number Information (Continued)

802.11a/b/g GL WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finand

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The

Phillippines

Poland

Portugal

Romania

Russia

Serbia and Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The Netherlands

407576-002

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

802.11a/b/g GL WLAN module for use in the ROW countries listed below.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11a/b/g GL WLAN module for use in Japan

407576-003

Uruguay

Venezuela

Israel

Jordan

Kuwait

Thailand

407576-291

802.11b/g GL WLAN module for use in Korea 407576-AD1

802.11b/g GL WLAN module for use in the following countries: 409250-004

United Arab Emirates Ukraine

1. Prepare the computer for disassembly (

Section 5.3

).



2. Remove the memory/Mini Card module compartment cover

( Section 5.7

).

3. Before disconnecting the wireless antenna cables, make note of which cable is attached to which antenna clip on the Mini

Card module, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card module.

✎

The wireless antenna cables are available in the Wireless

Antenna Transceiver and Cable Kit, spare part number

409931-001.

4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card to the computer.

5. Remove the Mini Card module 3 by pulling the card away from the socket at an angle.

✎

Mini Card modules are designed with notches 4 to prevent incorrect installation.

5–16

Removing a Mini Card Module

Reverse the above procedure to install a Mini Card module.



5.9 RTC Battery

RTC Battery Spare Part Number Information

RTC battery 409953-001


Section 5.3

).

2. Remove the memory/Mini Card module compartment cover

( Section 5.7

).

3. Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery. Make sure the RTC battery is installed with the “+” sign facing up.



5.10 Optical Drive

Optical Drive Spare Part Number Information

✎

All optical drive spare part kits include an optical drive bezel and optical drive bracket.

409987-001 DVD±RW and CD-RW Double-Layer Combo Drive with

LightScribe




409986-001

409985-001

409984-001


Section 5.3

).

2. Position the computer with right side toward you.



3. Remove the Torx8 T8M2.5×9.0 screw 1 that secures the optical drive to the computer.

4. Use a flat-bladed tool to push the metal tab 2 toward the right side of the computer. (The optical drive partially removes from the optical drive bay.)

5. Slide the optical drive 3 out of the computer.

6. Remove the optical drive.

Removing the Optical Drive

7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive.

8. Remove the optical drive bracket 2.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.



5.11 Keyboard

Keyboard Spare Part Number Information

Keyboards with pointing stick (includes Pointing Stick cable) for use in:

Brazil

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Internationally

Israel

Italy

Japan

Korea

Latin America

409913-201

409913-221

409913-081

409913-051

409913-121

409913-041

409913-151

409913-211

409913-DD1

409913-021

409913-BB1

409913-061

409913-291

409913-AD1

409913-161

Norway

The People’s Republic of China

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Thailand

Turkey

The United Kingdom

The United States

409913-091

409913-AA1

409913-131

409913-251

409913-171

409913-231

409913-BA1

409913-071

409913-B71

409913-111

409913-281

409913-141

409913-031

409913-001



Keyboard Spare Part Number Information

(Continued)

Keyboards without pointing stick for use in:

Brazil

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Internationally

Israel

Italy

Japan

Korea

Latin America

409911-201

409911-221

409911-081

409911-051

409911-121

409911-041

409911-151

409911-211

409911-DD1

409911-021

409911-BB1

409911-061

409911-291

409911-AD1

409911-161

Norway

The People’s Republic of China

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Thailand

Turkey

The United Kingdom

The United States

409911-091

409911-AA1

409911-131

409911-251

409911-171

409911-231

409911-BA1

409911-071

409911-B71

409911-111

409911-281

409911-141

409911-031

409911-001


Section 5.3

).




3. Remove the four Torx8 T8M2.5×9.0 screws that secure the keyboard to the computer.

Removing the Keyboard Screws

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.

5–22

Releasing the Keyboard



7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2.

✎

Step 8 applies only to computer models equipped with a pointing stick.

8. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4.

9. Remove the keyboard.

Disconnecting the Keyboard and Pointing Stick Cables

Reverse the above procedure to install the keyboard.



5.12 Internal Memory Module

Memory Module Spare Part Number Information

1-DIMM, PC2-5300

2048 MB

1024 MB

512 MB

256 MB

409967-001

409966-001

409965-001

409964-001

1-DIMM, PC2-4200

2048 MB

1024 MB

512 MB

256 MB

409963-001

409962-001

409961-001

409960-001


Section 5.3

).

2. Release the keyboard ( Section 5.11

).



3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

4. Slide the module 2 away from the socket at an angle .

5. Remove the memory module.

✎

Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.13 TouchPad

TouchPad Spare Part Number Information

✎

All TouchPad spare part kits include a TouchPad cable.

TouchPad with 3 pointing stick buttons, 2 TouchPad buttons, and fingerprint sensor, for use with keyboards with

Pointing Stick

409952-001

409956-001 TouchPad with 3 pointing stick buttons and 3 TouchPad buttons, for use with keyboards with pointing stick

TouchPad with 2 TouchPad buttons and fingerprint sensor, for use with keyboards without pointing stick

409954-001

TouchPad with 2 TouchPad buttons, for use with keyboards without pointing stick

409955-001


Section 5.3

).

2. Remove the keyboard ( Section 5.11

).

3. Turn the computer upside down with the front toward you.



4. Remove the Torx8 T8M2.5×9.0 screw that secures the

TouchPad to the computer.

Removing the TouchPad Screw




6. Open the computer.

7. Disconnect the TouchPad cable 1 from the system board.

✎

Step 8 applies only to computer models equipped with a fingerprint reader.

8. Disconnect the fingerprint reader cable 3 from the system board.

9. Lift up on the rear edge of the TouchPad 3 to disengage it from the top cover.

10. Remove the TouchPad.

5–28

Removing the TouchPad



11. If it is necessary to replace the TouchPad cable, turn the

TouchPad upside down.

12. Disconnect the TouchPad cable 1 from the TouchPad board.

13. Remove the TouchPad cable from the clips 2 in the

TouchPad frame.

✎

The TouchPad cable is included in the Cable Kit, spare part number 409990-001.

Removing the TouchPad Cable

Reverse the above procedure to install the TouchPad.



5.14 Modem Module

Modem Module Spare Part Number Information

Modem module 409941-001


Section 5.3

).

2. Remove the keyboard ( Section 5.11

).

3. Remove the TouchPad (

Section 5.13

).



4. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board.

5. Lift the right side of the modem module 2 to disconnect it from the system board.

6. Disconnect the modem cable 3 from the modem module.

✎

The modem cable is included in the Cable Kit, spare part number 409990-001.

7. Remove the modem module.

Removing the Modem Module

Reverse the above procedure to install the modem module.



5.15 Switch Cover

Switch Cover Spare Part Number Information

Switch cover

Lid switch board

409948-001

409958-001


Section 5.3

).

2. Turn the computer upside down with the rear panel toward you.

3. Remove the four Torx8 T8M2.5×4.0 screws in the battery bay that secure the switch cover to the computer.

5–32

Removing the Switch Cover Screws



4. Turn the computer display-side up with front toward you.

5. Open the computer as far as possible.

6. Insert a thin flat-bladed tool under the hinge cover sections 1 of the switch cover and lift up until the switch cover 2 disengages from the computer.

7. Remove the switch cover.

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.16 LED Board

LED Board Spare Part Number Information

LED board (includes LED board cable) 409957-001


Section 5.3

).

2. Remove the switch cover (

Section 5.15

).

3. Remove the four Torx8 T8M2.5×4.0 screws 1 and the

Torx8 T8M2.5×19.0 screw 2 that secure the LED board to the computer.

4. Lift up on the LED board 3 between the volume decrease and volume increase buttons to disconnect the LED board from the system board.

5. Remove the LED board.

5–34

Removing the LED Board

Reverse the above procedure to install the LED board.



5.17 Fan Assembly

Fan Assembly Spare Part Number Information

Fan Assembly 409932-001


Section 5.3

).


).

3. Disconnect the fan cable 1 from the system board.

4. Remove the two Torx8 T8M2.5×7.0 screws 2 that secure the fan assembly to the base enclosure.

5. Lift the left side of the fan 3 until it clears the left side of the base enclosure.

6. Slide the fan 4 to the left and remove it from the computer.

Removing the Fan Assembly

Reverse the above procedure to install the fan assembly.



5.18 Processor Heat Sink

Processor Heat Sink Spare Part Number Information

Processor heat sink (includes thermal paste) 409949-001


Section 5.3

).


).

3. Remove the fan assembly (

Section 5.17

).

4. Loosen the four Phillips PM2.5×7.0 screws 1 that secure the heat sink to the system board.

5. Lift the front edge of the heat sink 2 to disengage it from the processor.

✎

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

6. Slide the heat sink 3 to the right and remove it.

5–36

Removing the Processor Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits.

Thermal Paste Locations

Reverse the above procedure to install the heat sink.



5.19 Processor

Processor Spare Part Number Information

✎

All processor spare part kits include thermal paste.





409972-001

409971-001

409970-001

409969-001


Section 5.3

),

and then remove the following components: a. Keyboard (

Section 5.11

)

b. Fan assembly ( Section 5.17

)

c. Processor heat sink ( Section 5.18

)



2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

3. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned with the triangle 4 embossed on the processor socket when you install the processor.

Removing the Processor

Reverse the above procedure to install the processor.



5.20 Video Board Heat Sink

Video Board Heat Sink Spare Part Number Information

✎

All video board heat sink spare part kits include thermal pads.

Video board heat sink for use with M56 video board (includes 409950-001 thermal pads)

Video board heat sink for use with G71 video board (includes thermal pads)

413489-001


Section 5.3

).


).


Section 5.17

).



4. Loosen the four Phillips PM2.5×7.0 screws 1 that secure the video board heat sink to the computer.

5. Remove the two Torx8 T8M2.5×4.0 screws 2 that secure the top cover hinge to the computer.

Loosening the Video Board Heat Sink Screws



6. Lift the rear edge of the top cover hinge 1 until it rests at an angle.

7. Lift the front edge of the video board heat sink 2 until it clears the top cover hinge, and then slide the video board heat sink forward and remove it.

✎

Due to the adhesive quality of the thermal pad located between the video board heat sink and the video board, it may be necessary to move the heat sink from side to side to detach the video board heat sink.

5–42

Removing the Video Board Heat Sink



✎

The thermal pads should be thoroughly cleaned from the surfaces of the video boards 1 and video board heat sink 2 each time the video board heat sink is removed. Thermal paste is included with all video board heat sink and video board spare part kits.

Thermal Paste Locations

Reverse the above procedure to install the video board heat sink and fan assembly.



5.21 Video Board

Video Board Spare Part Number Information

Video board (includes thermal pads) 409979-001


Section 5.3

).


Section 5.17

).

3. Remove the video board heat sink (

Section 5.20

).

4. Use a 5.0-mm hex socket to remove the two HM5.0×9.0 screw locks that secure the video board to the computer.

5–44

Removing the Video Board Screw Locks



5. Lift the front edge of the video board 1 until it clears the top cover hinge.

6. Slide the video board forward 2 at an angle and remove it from the socket.

✎

The video board is designed with a notch 3 to prevent incorrect installation.

Removing the Video Board

Reverse the above procedure to install the video board.



5.22 Display Assembly

Display Assembly Spare Part Number Information

✎

All display assemblies include wireless antenna transceivers and cables.

17.0-inch, WUXGA+WVA with AntiGlare 409977-001

17.0-inch, WSXGA+WVA with AntiGlare 409975-001



409973-001

409988-001


Section 5.3

).

2. Remove the memory/Mini PCI module compartment cover

( Section 5.7

) and disconnect the wireless antenna cables from

the Mini Card module (

Section 5.8

).

3. Remove the following components:

❏

❏

❏

Switch cover (

LED board (

Keyboard (

Section 5.15

Section 5.16

Section 5.11

)

)



4. Close the computer and turn it upside down with the rear panel toward you.

5. Remove the four Torx8 T8M2.5×9.0 screws 1 from the computer bottom that secure the display assembly to the computer.

6. Remove the two Torx8 T8M2.5×9.0 screws 2 from the computer rear panel that secure the display assembly to the computer.

Removing the Display Assembly Screws




8. Open the computer as far as it will open.

9. Disconnect the display cable 1 from the system board.

10. Remove the wireless antenna cables 2 from the Mini Card compartment and the top cover clips.

11. Disconnect the microphone cable 3 from the system board.

5–48

Disconnecting the Display Cables and Removing the Wireless

Antenna Cables



Ä

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

12. Remove the two Torx8 T8M2.5×4.0 screws 1 that secure the display assembly to the computer.

13. Lift the display assembly 2 straight up and remove it.

Removing the Display Assembly



Display Assembly Subcomponents



Display bezel

Display Hinge Kit

Display inverter

Spare Part

Number

409935-001

409937-001

409933-001

Display panels






409978-001

409976-001

409974-001

409989-001

409931-001

Display Screw Kit

Display enclosure

409940-001

409939-001

Display Bracket Kit (includes top, middle, and bottom brackets) 409936-001

Display Cable Kit 409938-001



14. Remove the following display bezel screw covers:

1 Two rounded rubber screw covers

2 Two flat rubber screw covers

3 Two long oblong rubber screw covers

4 Two short oblong rubber screw covers

✎

The display bezel screw covers are available in the Display

Screw Kit, spare part number 409940-001.

Removing the Display Bezel Screw Covers



15. Remove the following display bezel screws:

1 Six Torx8 T8M2.5×7.0 screws

2 Two Phillips PM2.0×6.0 screws

3 Two stabilizer clips

✎

The display bezel screws and the stabilizer clips are available in the Display Screw Kit, spare part number 409940-001.

5–52

Removing the Display Bezel Screws





Display bezel 409935-001

16. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly.

17. Remove the display bezel 3.

Removing the Display Bezel



18. Remove the four mylar screw covers 1 and the four Torx8

T8M2.5×4.0 screws 2 that secure the display panel to the display enclosure.

✎

The mylar screw covers are available in the Display Screw Kit, spare part number 409940-001.

Removing the Display Panel Screws, Part 1



19. Remove the following display panel screws:

1 Two Torx8 T8M2.5×4.0 screws that secure the display panel to the display enclosure

2 Two Phillips PM2.5×7.0 screws that secure the display panel to the display enclosure

3 One Torx8 T8M2.5×4.0 screw that secures the ambient light sensor board to the display enclosure

4 One Torx8 T8M2.5×4.0 screw that secures the display inverter to the display enclosure

Removing the Display Panel Screws, Part 2






Display inverter

Display panels





Display Cable Kit

Spare Part

Number

409933-001

409978-001

409976-001

409974-001

409988-001

409938-001

20. Remove the display panel 1, ambient light sensor board 2, and display inverter 3 from the display enclosoure.

5–56

Removing the Display Panel



21. Disconnect the following cables:

1 Ambient light sensor board cable

2 Display panel cable

3 Backlight cable

22. Remove the ambient light sensor board and display inverter.

Removing the Display Inverter and Ambient Light Sensor Board






Display Hinge Kit

Spare Part

Number

409937-001

23. If it is necessary to replace a display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel.

24. Remove the display hinges 2.

Removing the Display Hingesw



25. If it is necessary to replace the display latch actuator 1, remove the actuator from the display enclosure by using a small flat-bladed tool to press out on the tabs 2 on the actuator.

Removing the Display Latch Actuator



26. If it is necessary to replace the display latch arm, slide and hold the arm 1 to the right.

27. Lift the right side of the arm 2 and swing it up and to the left until it rests at an angle.

28. Disengage the display latch arm spring 3 from the tab to which it is attached.

29. Remove the display latch arm and spring.

Removing the Display Latch Arm







Spare Part

Number

409931-001

30. If it is necessary to replace the wireless antenna transceivers and cables, release the retention tabs 1 built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.

31. Detach the wireless antenna transceivers 2 from the display enclosure.

32. Remove the wireless antenna transceivers and cables 3.

Removing the Wireless Antenna Transceivers and Cables



33. If it is necessary to replace the microphone and cable, release the retention tabs 1 built in to the display enclosure shield that secure the microphone cable to the display enclosure.

34. Remove the microphone 2 from the clip in the display enclosure.

35. Remove the microphone and cable 3.

✎

The microphone and cable are available in the Cable Kit, spare part number 409990-001.

5–62

Removing the Microphone and Cable

Reverse the above procedure to reassemble and install the display assembly.



5.23 Top Cover

Top Cover Spare Part Number Information

Top cover

Fingerprint sensor board

409951-001

409946-001


Section 5.3

),

and then remove the following components:

a. Hard drive ( Section 5.4

)

b. Memory/Mini PCI module compartment cover

( Section 5.7

)

c. Optical drive ( Section 5.10

) d. Keyboard (

Section 5.11

)

e. Switch cover ( Section 5.15

)

f. Display assembly (

Section 5.22

)

2. Turn the computer upside down with the front toward you.



3. Remove the fourteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.

Removing the Top Cover Screws, Part 1

4. Turn the computer right-side up with the front toward you.

5. Remove the two Torx8 T8M2.5×7.0 screws that secure the top cover to the computer.

5–64

Removing the Top Cover Screws, Part 2



6. Lift the rear edge of the top cover 1 to disengage it from the base enclosure.

7. Swing the top cover 2 up and forward until the left and right sides of the top cover disengage from the base enclosure.

8. Remove the top cover 3.

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.24 Speaker

Speaker

Speaker Spare Part Number Information

409947-001


Section 5.3

),



)

b. Memory/Mini PCI module compartment cover

( Section 5.7

)


) d. Keyboard (

Section 5.11

)


)

f. Display assembly (

Section 5.22

) g. Top cover (

Section 5.23

)



2. Disconnect the speaker cable 1 from the system board.

3. Remove the speaker 2 from the base enclosure.

Removing the Speaker

Reverse the above procedure to install the speaker.



5.25 System Board

System Board Spare Part Number Information

System board 409959-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

Memory modules ( Section 5.7

and

Section 5.12

)

Mini Card card ( Section 5.8

)

RTC battery (

Section 5.9

)

Modem board (

Section 5.14

)

Processor (

Section 5.19

)

PC Card/smart card assembly ( Section 5.27

)




Section 5.3

),



)

b. Bluetooth module (

Section 5.6

)


) d. Keyboard (

Section 5.11

)


)

f. LED board (

Section 5.16

) g. Display assembly (

Section 5.22

) h. Top cover (

Section 5.23

)

i. Speaker ( Section 5.24

)

j. Fan assembly ( Section 5.17

)

k. Heat sink (

Section 5.18

)



2. Disconnect the the following cables from the system board:

1 Network cable

2 Modem cable

3 Bluetooth module cable

4 USB/audio board cable

✎

The network cable, modem cable, Bluetooth module cable, and

USB/audio cable are available in the Cable Kit, spare part number 409990-001.

5–70

Disconnecting the System Board Cables



3. Remove the Torx8 T8M2.5×7.0 screw 1 that secures the system board to the base enclosure.

4. Use the optical drive connector 2 to lift the right side of the system board until it rests at an angle.

5. Slide the system board 3 to the right at an angle until it clears the base enclosure.

Removing the System Board



6. If it is necessary to replace the modem connector and cable, remove the connector 1 from the clip in the base enclosure and remove the cable 2 from the routing channel in the base enclosure.

✎

The modem cable is available in the Cable Kit, spare part number 409990-001.

5–72

Removing the Modem Connector and Cable



7. If it is necessary to replace the network connector and cable, remove the connector 1 from the clip in the base enclosure and remove the cable 2 from the routing channel in the base enclosure.

✎

The network cable is available in the Cable Kit, spare part number 409990-001.

Removing the Network Connector and Cable



8. If it is necessary to replace the Bluetooth module cable, remove the cable 1 from the clips 2 in the base enclosure and remove the cable from the routing channel 3 in the base enclosure.

✎

The Bluetooth module cable is included with the Bluetooth module spare part kit and is also available in the Cable Kit, spare part number 409990-001.

5–74

Removing the Bluetooth Module Cable

Reverse the above procedures to install the system board.



5.26 USB/Audio Board

✎

Full-featured models are equipped with a USB/audio board.

Defeatured models are equipped with an audio board. The removal procedures are identical for both boards.

USB/Audio Board Spare Part Number Information

USB/audio board 409968-001


Section 5.3

),



)


Section 5.6

)


) d. Keyboard (

Section 5.11

)


)

f. LED board (

Section 5.16


Section 5.22

) h. Top cover (

Section 5.23

)


)


)

k. Heat sink (

Section 5.18

)

l. System board ( Section 5.25

)



2. Remove the USB cable 1 and audio cable 2 from the clips in the base enclosure.

3. Release the clip 3 that secures the USB/audio board to the base enclosure.

4. Remove the USB/audio board 4 from the base enclosure.

Removing the USB/Audio Board



5. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board.

✎

The USB/audio board cable is included with the USB/audio board spare part kit and is also available in the Cable Kit, spare part number 409990-001.

Removing the USB/Audio Board Cable

Reverse the above procedure to install the USB/audio board.



5.27 PC Card/Smart Card Assembly

PC Card/Smart Card Assembly


PC Card/smart card assembly 409943-001


Section 5.3

),



)


Section 5.6

)


) d. Keyboard (

Section 5.11

)


)

f. LED board (

Section 5.16


Section 5.22

) h. Top cover (

Section 5.23

)


)


)

k. Heat sink (

Section 5.18

)

l. System board ( Section 5.25

)



2. Turn the system board upside down with the PC Card eject button facing away from you.

3. Remove the four Phillips PM2.0×4.0 screws that secure the

PC Card/smart card assembly to the system board.

Removing the PC Card/Smart Card Assembly Screws



4. Turn the system board top-side up with the PC Card eject button facing away from you.

5. Remove the PC Card/smart card assembly from the system board.

Removing the PC Card/Smart Card Assembly

Reverse the above procedure to install the PC Card/smart card assembly.


6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Computer

Dimensions

Height (front to back)

Width

Depth

Weight

HP Compaq nw9440 with

17.0-inch display, optical drive, and 8-cell battery pack

HP Compaq nx9420 with

17.0-inch display, optical drive, and 8-cell battery pack

Input Power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Metric

3.3 to 3.8 cm

39.4 cm

27.4 cm

3.40 kg

3.36 kg

18.5 V dc - 19.0 V dc

4.74 A or 6.5 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

U.S.

1.3 to 1.5 in

15.5 in

10.8 in

7.5 lbs

7.4 lbs

32°F to 95°F

41°F to 95°F

-4°F to 140°F


Specifications

Table 6-1

Computer (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.



Table 6-2

17.0-inch, WUXGA+WVA

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

24.4 cm

38.1 cm

43.2 cm

Up to 16.8 million

200:1

180 nits typical

9.6 in

15.0 in

17.0 in

0.172 × 0.172 mm

1920 × 1200

RGB vertical stripe

CCFT

80 × 25

6.0 W

+/-65° horizontal, +/-50° vertical typical



Table 6-3

17.0-inch, WSXGA+WVA

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

24.4 cm

38.1 cm

43.2 cm

Up to 16.8 million

200:1

180 nits typical

9.6 in

15.0 in

17.0 in

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

CCFT

80 × 25

7.0 W

+/-60° horizontal, +40/-50° vertical typical



Table 6-4

17.0-inch, WXGA+WVA

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

24.4 cm

38.1 cm

43.2 cm

Up to 16.8 million

200:1

180 nits typical

9.6 in

15.0 in

17.0 in

0.259 × 0.259 mm

1440 × 900

RGB vertical stripe

CCFT

80 × 25

6.5 W

+/-45° horizontal, +15/-35° vertical typical



Table 6-5

Hard Drives

100-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

99 g

SATA

Synchronous (maximum)

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3 ms

13 ms

24 ms

80-GB*

9.5 mm

70 mm

99 g

SATA

100 MB/sec

ATA security

60-GB*

9.5 mm

70 mm

99 g

SATA

100 MB/sec

ATA security

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

Logical blocks†

Disc rotational speed

195,363,650 156,301,488 117,210,240

7200 and

5400 rpm

7200 and

5400 rpm

5400 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†Actual drive specifications may differ slightly.



Table 6-6

Primary 8-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

26.80 cm

5.30 cm

0.34 kg

14.4 V

4.8 Ah

69 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F



Applicable disc

Table 6-7

DVD±RW and CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5, DVD-9,

DVD-10, DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

Center hole diameter

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)



Table 6-7

DVD±RW and CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

< 6 seconds



Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Table 6-8

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5, DVD-9,

DVD-10, DVD-18)

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

12 cm (4.72 in)

8 cm (3.15 in)

Write:

CD-R and CD-RW



Table 6-8

DVD/CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 Vrms

2 MB

DVD media

< 130 ms

< 225 ms





16.6 MB/s

< 15 seconds

< 6 seconds



Table 6-9

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.



Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-10

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

Intel 82801DB/DBM USB2 Enhanced Host

Controller—24CD

COM1

Conexant AC—Link Audio

Intel 82801DB/DBM SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller



Table 6-10

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

Intel USB EHCI controller—24CD



Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-11

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2





0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-11

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

JoyStick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port




2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-11

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)



Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-12

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


A

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the

Screw Kit, spare part number 409945-001, and the Display Screw

Kit, spare part number 409940-001.

Table A-1

Phillips PM3.0×3.0 Screw mm

Color

Black

Qty.

4

Length

3.0 mm

Thread

3.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the hard drive to the hard drive frame (documented in

Section 5.4

)

Phillips PM3.0×3.0 Screw Locations

Maintenance and Service Guide A–1

Screw Listing

Table A-2


Color

Black

Qty.

2

Length

17.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the hard drive cover to the hard drive (screws are captured

on the cover by C clips; documented in Section 5.4

)

A–2



Screw Listing

Table A-3

Phillips PM2.5×13.0 Spring-Loaded Screw mm

Color

Silver

Qty.

1

Length

13.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

One screw that secures the hard drive to the computer (screw is captured on the

cover by C clip; documented in Section 5.4

)

Phillips PM2.5×13.0 Screw Location


Screw Listing

Table A-4


Color

Black

Qty.

3

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

3 screws that secure the memory/Mini Card module compartment cover to the computer (screws are captured on the hard drive frame by C clips; documented

in Section 5.7

)

A–4



Screw Listing

Table A-5


Color

Silver

Qty.

18

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the Mini Card WLAN module to the computer (documented

in Section 5.8

)



Screw Listing

Table A-5

Phillips PM2.0×4.0 Screw (Continued) mm

Color

Silver

Qty.

18

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.10

)


A–6 Maintenance and Service Guide

Screw Listing

Table A-5


Color

Silver

Qty.

18

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the modem module to the computer (documented in

Section 5.14

)



Screw Listing

Table A-5


Color

Silver

Qty.

18

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

8 screws that secure the display hinge to the display panel (documented in

Section 5.22

)


A–8 Maintenance and Service Guide

Screw Listing

Table A-5


Color

Silver

Qty.

18

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

4 screws that secure the PC Card/smart card assembly to the system board

(documented in

Section 5.27

)



Screw Listing

Table A-6

Torx8 T8M2.5×9.0 Screw mm

Color

Black

Qty.

Length

26 9.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1

One screw that secures the optical drive to the computer (documented in

Section 5.10

)

2

Four screws that secure the keyboard to the computer (documented in

Section 5.11

)

3

One screw that secures the TouchPad to the computer (documented in

Section 5.13

)

A–10

Torx8 T8M2.5×9.0 Screw Locations


Screw Listing

Table A-6

Torx8 T8M2.5×9.0 Screw (Continued) mm

Color

Black

Qty.

26

Length

9.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

6 screws that secure the display assembly to the computer (documented in

Section 5.22

)



Screw Listing

Table A-6


Color

Black

Qty.

26

Length

9.0 mm

Thread

2.5 mm

Where used:

14 screws that secure the top cover to the computer (documented in

Section 5.23

)

Head

Width

5.0 mm

A–12



Screw Listing

Table A-7


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the switch cover to the computer (documented in

Section 5.15

)

Head

Width

5.0 mm



Screw Listing

Table A-7


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the LED board to the computer (documented in

Section 5.16

)

Head

Width

5.0 mm

A–14



Screw Listing

Table A-7


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the video board heat sink to the computer (documented in

Section 5.20

)



Screw Listing

Table A-7


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display assembly to the computer (documented in

Section 5.22

)

A–16



Screw Listing

Table A-7


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the display panel to the display enclosure (documented in

Section 5.22

)



Screw Listing

Table A-7


Color

Black

Qty.

Length

20 4.0 mm

Thread

2.5 mm

Where used:

1

Two screws that secure the display panel to the display enclosure

(documented in

Section 5.22

)

2

One screw that secures the ambient light sensor board to the display enclosure (documented in

Section 5.22

)

3

One screw that secures the inverter board to the display enclosure

(documented in

Section 5.22

)

Head

Width

5.0 mm

A–18



Screw Listing

Table A-8


Color

Black

Qty.

1

Length

19.0 mm

Thread

2.5 mm

Where used:

One screw that secures the LED board to the computer (documented in

Section 5.16

)

Head

Width

5.0 mm

Torx8 T8M2.5×19.0 Screw Location


Screw Listing

Table A-9


Color

Black

Qty.

11

Length

7.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the fan assembly to the computer (documented in

Section 5.17

)

Head

Width

5.0 mm

A–20



Screw Listing

Table A-9


Color

Black

Qty.

11

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

6 screws that secure the display bezel to the display assembly (documented in

Section 5.22

)



Screw Listing

Table A-9


Color

Black

Qty.

11

Length

7.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the top cover to the computer (documented in

Section 5.23

)

Head

Width

5.0 mm

A–22



Screw Listing

Table A-9


Color

Black

Qty.

11

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

One screw that secures the system board to the base enclosure (documented in

Section 5.25

)

Torx8 T8M2.5×7.0 Screw Location


Screw Listing

Table A-10


Color

Silver

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that the processor heat sink to the computer (screws are secured to

the heat sink by C clips; documented in Section 5.18

)

A–24



Screw Listing

Table A-10


Color

Silver

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the video board heat sink to the computer (screws are secured to the heat sink by C clips; documented in

Section 5.20

)



Screw Listing

Table A-10


Color

Silver

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display panel to the display enclosure (documented in

Section 5.22

)

A–26



Screw Listing

Table A-11

Hex Socket HM5.0×9.0 Screw Locks mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

5.0 mm

Head

Width

5.0 mm

Where used:

2 screw locks that secure the video board to the computer (documented in

Section 5.21

)

HM5.0×9.0 Screw Lock Locations


Screw Listing

Table A-12

Phillips PM2.0×6.0 Screws mm

Color

Silver

Qty.

2

Length

6.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the display bezel to the display enclosure (documented in

Section 5.22

)

A–28



B

Software Backup and

Recovery

Backup

HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality.

✎

HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager.

✎

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

✎

The computer must be connected to external power before you perform backup and recovery procedures.

Safeguarding Your Data

To safeguard your documents, store personal files in the My

Documents folder and periodically create a backup copy of the folder.

Maintenance and Service Guide B–1

Software Backup and Recovery

Backing Up the System

Using HP Backup and Restore Manager, you can

■

■

■

Back up specific files and folders.

Back up the entire system.

Back up modifications since your last backup, using

HP system restore points.

■

Schedule backups.

Backing Up Specific Files or Folders

You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs.

✎

This process will take several minutes, depending on the file size and the speed of the computer.

To back up specific files or folders:

1. Select Start > All Programs > HP Backup & Recovery >

HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important

data files, and then click Next.

4. Click Back up individual files and folders, and then click

Next.

The Backup Wizard opens.

5. Click Next.

6. Click Backup selected files from most common locations

(Recommended).

– or –

Click Advanced Backup (Experienced users) to access advanced filtering techniques.

7. Click Next.

8. Follow the on-screen instructions.

B–2 Maintenance and Service Guide


Backing Up the Entire Hard Drive

When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders.

✎

A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.

✎

This process may take over an hour, depending on your computer speed and the amount of data being stored.

To back up your entire hard drive:



2. Click Next.



4. Click Back up entire hard drive, and then click Next.

The “Back up entire hard disk” page opens.

5. Click Next.

6. Select the location for the backup files, and then click Next.

7. Select the Protect data access with password check box, and type your password in the Password and Confirm boxes.

✎

This step is optional. If you do not want to password-protect your data access, clear the Protect data access with password check box.

8. Click Next.




Backing Up Modifications Made to the System

When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup.

Subsequent recovery points make a copy of changes made after that time.

HP recommends that you create recovery points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

Recovering to an earlier recovery point does not affect data files or e-mails created since that recovery point.

After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.

To create and schedule a system recovery point:



2. Click Next.



4. Click Create or manage Recovery Points, and then click

Next.

The “Recovery Point Manager” page opens.




Scheduling Backups

To schedule backups:


HP Backup Scheduler.

The “Backup Scheduler” page opens.

2. Click Next.

3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station

(select computer models only), by clicking one of the available options. Click Next to further define the settings.

A summary of your system recovery point settings is displayed.


Recovery

HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You can choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.

✎

Before using HP Backup and Recovery Manager, try repairing the system by running Microsoft Windows System Restore.

For more information, select Start > Help and Support, and then search for “System Restore.”



HP Backup and Recovery Manager allows you to

■

Create recovery discs (highly recommended). The recovery discs are used to start up your computer and to recover the full factory image (operating system and software) in case of system failure or instability.

✎

If you do not have a CD or DVD burner, a copy of the entire hard drive image can be stored on another hard drive or on a network drive.

■

Perform a recovery. You can perform a full system recovery or recover important files from the recovery partition on the hard drive, from another drive, or from recovery discs that you create.

Creating Recovery Discs

(Highly Recommended)

After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery

Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.

Ä

CAUTION: After you create the recovery discs, you can increase the amount of available space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition.

✎

Only one set of recovery discs can be created for this computer.



Before creating recovery discs:

■

Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately.

✎

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

■

Number each disc before inserting it into the optical drive of the computer.

■

If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs. The next time you open Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.

To create a set of recovery discs:



2. Click Next.

3. Click Create factory software recovery CDs or DVDs to

recover the system (Highly recommended), and then click

Next.

The “Recovery Media Creator” page opens.

4. Click Next.

5. Click Write to CD/DVD, and then click Next.


Performing a Recovery

Performing a Recovery from the Recovery Discs

To perform a recovery from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.




Performing a Recovery from the Hard Drive

There are 2 ways to initiate a recovery from the hard drive:

■

■

From within Windows.

From the recovery partition.

Initiating a Recovery in Windows

To initiate a recovery in Windows:




3. Click Next.

4. Click Recover important files or the entire system, and then click Next.

5. Click a recovery option, and then click Next.

✎

If you choose to recover the system, the computer restarts and recovery begins.


Initiating a Recovery from the Hard Drive

Recovery Partition

To initiate a recovery from the hard drive recovery partition:


2. Restart the computer, and then press

f11

before the Windows operating system loads.

3. Click a recovery option, and then click Next.



C

Display Component Recycling

Å

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä

CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) at http://www.eiae.org

.

Maintenance and Service Guide C–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.

C–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel

C–4 Maintenance and Service Guide


4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.

Removing the Display Inverter



5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 2 from the display enclosure.

Removing the Display Panel Assembly



7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Removing the Display Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame 2 from the display panel.

Removing the Display Frame



11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.

Releasing the Backlight Cables



16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Removing the Backlight Frame



Å

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape 4 that secures the LCD panel to the display rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the LCD panel and backlight.


D

Connector Pin Assignments

Table D-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide D–1

Connector Pin Assignments

Table D-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table D-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

D–2

Pin

3

4

Signal

Data +

Ground


Table D-4

S-Video-Out


2

3

4

Pin

1

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

6

7

Pin

5

Signal

TV-CD

S-VHS intensity ground

Composite video ground



Table D-5

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

D–4 Maintenance and Service Guide

Table D-6

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table D-7

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

D–6 Maintenance and Service Guide

E

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

Maintenance and Service Guide E–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■

The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

E–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide E–3


3-Conductor Power Cord Set Requirements

(Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KE A

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

E–4 Maintenance and Service Guide

Index

4–3

1394 port

1–11

A

AC adapter, spare part numbers

3–21

,

3–25

,

3–34

accessory battery connector

1–20

arrow keys

1–15

audio troubleshooting

2–25

audio-in jack location

1–9

pin assignments

D–2

audio-out jack location

1–9

pin assignments

D–1

B

base enclosure, spare part number

3–9

,

3–31

battery bay

1–13

,

1–20

battery light

1–7

battery locking latch

1–20

battery pack removal

5–4

spare part number

3–15

,

3–25

,

5–4

specifications

6–7

battery release latch

1–21


Bluetooth module removal

5–11

spare part number

3–9

,

3–34

,

5–11

Bluetooth module cable illustrated

3–19

removal

5–70

bottom components

1–20

C

Cable Kit contents

3–19

spare part number

3–19

,

3–34

cables, service considerations

4–2

caps lock

key

1–15

caps lock light

1–17

carrying case, spare part number

3–21

,

3–24

CMOS clearing

1–4

components bottom

1–20

front

1–6

keyboard

1–12

,

1–14

left-side

1–10

rear

1–10

Index–1

Index

right-side

1–8

top

1–16

,

1–18

computer feet illustrated

3–18

locations

5–10

Computer Setup overview

2–1

computer specifications

6–1

connector pin assignments audio-in

D–2

audio-out

D–1

external monitor

D–4

headphone

D–1

microphone

D–2

modem

D–5

monitor

D–4

network

D–6

RJ-11

D–5

RJ-45

D–6

S-Video-out

D–3

Universal Serial Bus (USB)

D–2

connectors, service considerations

4–2

D

design overview

1–22

Digital Media Slot

1–7

disassembly sequence chart

5–2

diskette drive

OS loading problems

2–23

precautions

4–3

spare part number

3–24

display assembly removal

5–46

spare part numbers

3–3

,

3–33

,

3–34

,

5–46

display bezel illustrated

3–16

,

3–17

removal

5–53

spare part number

3–17

,

3–31

,

5–50

,

5–53

Display Bracket Kit, spare part number

3–17

,

3–31

,

5–50

Display Cable Kit, spare part number

3–17

,

3–31

,

5–50

,

5–56

display component recycling

C–1

display enclosure illustrated

3–16

spare part number

3–17

,

3–31

,

5–50

display hinge illustrated

3–16

removal

5–58

Display Hinge Kit, spare part number

3–17

,

3–31

,

5–50

display inverter illustrated

3–16

removal

5–57

spare part number

3–17

,

3–31

,

5–50

,

5–56

display latch actuator, removal

5–59

display latch arm, removal

5–60

Index–2 Maintenance and Service Guide

Index

display panel illustrated

3–16

removal

5–56

spare part numbers

3–17

,

3–33

,

3–34

,

5–50

,

5–56

display release button

1–7

Display Screw Kit, spare part number

3–17

,

3–31

,

5–50

docking connector

1–20

docking device, troubleshooting

2–18

drive light

1–7

drives, preventing damage

4–3

DVD/CD-RW Combo Drive

OS loading problems

2–24

precautions

4–3

removal

5–18

spare part numbers

3–9

,

3–20

,

3–33

,

3–34

,

5–18

specifications

6–10

DVD±RW and CD-RW

Combo Drive

OS loading problems

2–24

precautions

4–3

removal

5–18

spare part number

3–9

,

3–20

,

3–34

,

5–18

specifications

6–8

,

6–10

E

electrostatic discharge

4–4

,

4–8

exhaust vents

1–10

,

1–13

expansion product spare part number

3–21

external monitor port location

1–10

pin assignments

D–4

External MultiBay II power cable and stand, spare part number

3–21

,

3–24

External MultiBay II, spare part number

3–21

,

3–24

F

f1

to

f12

keys

1–15

fan assembly removal

5–35

spare part number

3–5

,

3–31

,

5–35

features

1–2

feet illustrated

3–18

locations

5–10

fingerprint reader, location

1–19

fingerprint sensor board, spare part number

3–5

,

3–31

,

5–63

flowcharts, troubleshooting no audio

2–25

,

2–26

no network/modem connection

2–30

no OS loading

2–19

no OS loading from diskette drive

2–23

no OS loading from hard drive

2–20

,

2–21

,

2–22

no OS loading from optical drive

2–24

no power

2–12

,

2–14

,

2–15

no video

2–16

,

2–17

Maintenance and Service Guide Index–3

Index

nonfunctioning device

2–27

nonfunctioning docking device

2–18

nonfunctioning keyboard

2–28

nonfunctioning pointing device

2–29

fn

key

1–15

front components

1–6

G

grounding equipment and methods

4–7

H

hard drive

OS loading problems

2–20

precautions

4–3

removal

5–6

spare part numbers

3–15

,

3–20

,

3–33

,

3–34

specifications

6–6

hard drive bay

1–21

hard drive cover illustrated

3–18

removal

5–7

headphone jack location

1–9

pin assignments

D–1

HP Docking Station, spare part number

3–21

,

3–24

HP Extended Life Battery, spare part number

3–21

,

3–24

I

I/O address specifications

6–15

interrupt specifications

6–13

K

keyboard removal

5–20

spare part numbers

3–3

,

3–5

,

3–26

,

3–27

,

3–28

,

3–29

,

3–30

,

3–31

,

5–20

troubleshooting

2–28

keyboard components

1–12

,

1–14

keypad keys

1–15

L

Label Kit, spare part number

3–21

,

3–31

LED board removal

5–34

spare part number

3–3

,

3–32

,

5–34

left-side components

1–10

lid switch board, spare part number

3–3

M

mass storage devices, spare part numbers

3–20

memory map specifications

6–18

memory module removal

5–12

,

5–24

spare part numbers

3–9

,

3–32

,

5–12

,

5–24


Index

memory module compartment

1–21

memory/Mini Card module cover illustrated

3–18

removal

5–12

microphone illustrated

3–19

removal

5–62

microphone jack location

1–9

pin assignments

D–2

Mini Card compartment

1–21

Mini Card module removal

5–14

spare part numbers

3–11

,

3–13

,

3–15

,

3–25

,

3–26

,

5–14

Miscellaneous Plastics Kit (for use with docking device), spare part number

3–21

,

3–25

modem cable illustrated

3–19

removal

5–72

modem jack location

1–13

pin assignments

D–5

modem module removal

5–30

spare part number

3–7

,

3–31

,

5–30

troubleshooting

2–30

monitor port location

1–10

pin assignments

D–4

MultiBay DVD/CD-RW

Combo Drive, spare part number

3–21

,

3–24

MultiBay DVD-ROM drive, spare part number

3–21

,

3–24

N

network cable illustrated

3–19

removal

5–73

network jack location

1–9

pin assignments

D–6

network, troubleshooting

2–30

nonfunctioning device, troubleshooting

2–18

,

2–27

num lock

key

1–15

num lock light

1–17

O

optical drive location

1–9

OS loading problems

2–24

precautions

4–3

removal

5–18

spare part numbers

3–9

,

3–20

,

3–21

,

5–18

specifications

6–8

,

6–10

optical drive bracket, removal

5–19

P

packing precautions

4–5

password clearing

1–4


3–18

PC Card slots

1–11


Index

PC Card/smart card assembly removal

5–78

spare part number

3–9

,

3–31

,

5–78

plastic parts

4–2

Plastics Kit contents

3–18

spare part number

3–7

,

3–18

,

3–31

pointing device, troubleshooting

2–29

pointing stick

1–19

pointing stick buttons

1–19

power button

1–16

power connector

1–10

power cord set requirements

E–2

spare part numbers

3–22

,

3–24

power light

1–6

,

1–16

power management features

1–5

power, troubleshooting

2–12

processor removal

5–38

spare part numbers

3–7

,

3–33

,

5–38

processor heat sink removal

5–36

spare part number

3–5

,

3–31

,

5–36

R

rear components

1–10

removal/replacement preliminaries

4–1

procedures

5–1

right-side components

1–8

RJ-11 jack location

1–13

pin assignments

D–5

RJ-45 jack location

1–9

pin assignments

D–6

RTC battery removal

5–17

spare part number

3–9

,

3–32

,

5–17

S

Screw Kit contents

A–1

spare part number

3–23

,

3–31

,

A–1

screw listing

A–1

,

B–1

security cable slot

1–13

serial number

3–1

,

5–1

service considerations

4–2

smart card slot

1–11

speaker location

1–7

removal

5–66

spare part number

3–9

,

3–31

,

5–66

specifications battery pack

6–7

computer

6–1


Index

DVD/CD-RW Combo

Drive

6–10

DVD±RW and CD-RW

Combo Drive

6–8

,

6–10

hard drive

6–6

I/O addresses

6–15

interrupts

6–13

memory map

6–18

optical drive

6–8

,

6–10

system DMA

6–12

static shielding materials

4–8

S-Video-out jack location

1–10

pin assignments

D–3

switch cover removal

5–32

spare part number

3–3

,

3–31

,

5–32

system board removal

5–68

spare part number

3–9

,

3–32

,

5–68

system DMA

6–12

system memory map

6–18

T

thermal pad, replacement

5–43

thermal paste, replacement

5–37

tools required

4–1

top components

1–16

,

1–18

top cover removal

5–63

spare part number

3–5

,

3–32

,

5–63

spare part numbers

3–32

TouchPad

1–19

removal

5–26

spare part numbers

3–7

,

5–26

TouchPad cable illustrated

3–19

removal

5–29

TouchPad left/right buttons

1–19

TouchPad scroll zone

1–19

transporting precautions

4–5

troubleshooting audio

2–25

docking device

2–18

flowcharts

2–10

keyboard

2–28

modem

2–30

network

2–30

nonfunctioning device

2–18

,

2–27

OS loading

2–19

overview

2–1

pointing device

2–29

power

2–12

video

2–16

U

Universal Serial Bus (USB) diskette drive, spare part number

3–23

Universal Serial Bus (USB) port location

1–9

,

1–10

pin assignments

D–2

unknown password

1–4


Index

USB/audio board removal

5–75

spare part number

3–7

,

3–33

,

5–75

USB/audio board cable illustrated

3–19

removal

5–77

V

vents

1–21

video board removal

5–44

spare part number

3–9

,

3–32

,

5–44

video board heat sink removal

5–40

spare part numbers

3–7

,

3–31

,

3–34

,

5–40

video troubleshooting

2–16

volume buttons

1–17

W

Windows applications key

1–15

Windows logo key

1–15

wireless antenna disconnecting

5–16

illustrated

3–16

removal

5–61

Wireless Antenna Kit, spare part number

3–17

,

3–31

,

5–50

wireless button

1–17

wireless light

1–6

,

1–17

workstation precautions

4–6


HP nw9440 - Mobile Workstation Maintenance and Service Guide

Maintenance and Service

Guide

Contents

Index

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Computer Setup Defaults

Computer Setup Menus

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Components

3.4 Plastics Kit

3.5 Cable Kit

3.6 Mass Storage Devices

3.7 Miscellaneous (Not Illustrated)

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Computer for

Disassembly

5.4 Hard Drive

5.5 Computer Feet

5.6 Bluetooth Module

5.7 External Memory Module

5.8 Mini Card Module

5.9 RTC Battery

5.10 Optical Drive

5.11 Keyboard