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Reset to factory settings This section describes how to reset the BCMSO system to the factory settings ora stable working condition using the reset switch (see the figure Reset switch location on page 165). When the BCMS50 1s in this condition, you can make further modifications. Figure 68 Reset switch location rire [| Fax rt = Reset switch Some possible situations in which you use the reset feature are: = Tf the BCMSO system is configured incorrectly to an extent that it is no longer functional. The customer must use a level 1 reset to return to the default system programming and restore a previous configuration or reconfigure the system. = If distributors want to reuse BCM50 systems, they must first erase all customer-specific data using a level 1 or level 2 reset. Reset levels Reset to factory settings is a stand-alone feature that has the following levels of reset: * Level | reset erases all customer-specific data and restores the default configuration for all components. This reset leaves the software components untouched. That is, the system has the latest release and patch level of the software installed. Only the system and user configuration data is erased and replaced with default values. No Ethernet connectivity to the system occurs during this operation. Level 2 reset erases all customer and system configuration data and all software releases and patches. This reset re-installs the original factory configuration settings. Level 2 reset also resets the router firmware to what was shipped from the factory. No Ethernet connectivity to the system occurs during this operation. î Warning: If vou perform a Level 2 reset to solve an undetermined problem and still have access to Element Manager, you must retrieve all the log files for technical support before performing the Level 2 reset. A Level 2 reset erases all log files from the system. Activate the reset feature You activate the reset feature by pressing the reset switch with a long, thin, nonmetallic needle in the sequence described in the procedure To perform a Level | and Level 2 reset on page 166. î Warning: Before performing a Level | or Level 2 reset, review all the effects of the levels of reset. See Reset levels on page 165. As you press the reset switch, the LEDs blink in a predefined fashion to guide and confirm user input. The various states of the power and status LEDs indicate the following: = A blinking power LED indicates a user input window; the BCMS50 system is waiting for user input. A solid red power LED indicates extreme action is requested: caution is urged. A solid status LED {any color) indicates level of reset action: — Level | is yellow — Level 2 is red A blinking status LED indicates an interim state: trying to establish user request. A solid status LED indicates confirmation of a user selection {power LED has priority). To perform a Level 1 and Level 2 reset The router configuration of a BCMS0a or BCMS0e is not affected by a Level | reset. To perform a soft reset on the router, use Element Manager. See the figure Level | and Level 2 reset sequence on page 167, or follow the sequence in the table Level | reset on page 168 and the table Level 2 reset on page 168 to perform a Level | and Level 2 reset. Figure 69 Level 1 and Level 2 reset sequence Reset query state o - (X »_ Level > reset pending @ — es; diz: сл E » | Нео Level ] reset confirm A a e 6 e “om (er , DO Tes, Perform level 1 reset © © S| & 5 : : { o = SE, 3 o tg т 5 |5 : 2 © © E В J Ф System is ready - System reboots [Reset request cancelled] Mote 1: In the resst confirm steps, the lower LED Hashes faster than the upper LED. Note 2: All times in this figure are approximate. Level 2 reset pending © Be ъ. . Ф 0005 © “В 5 = 3 5 © — В Ф System is ready Table 32 Level 1 reset Step | User action Power LED Status LED System state Alternative user action Solid yellow solid yellow Power salf-tast 1 Boot the system | Solid yellow off Power self-test No action system Flashing yellow | Solid yellow Ready for reset input Do not press reset Press reset switch | Solid red Flashing yellow Request Level 1 reset | switch; system boots 2 normally " Press reset switch; Wait five seconds | Flashing red Flashing yellow Awaiting Level 1 reset system proceeds to a confirmation Level 2 resat System performs Solid red Solid yellow Level 1 resat All configuration Do not press reset 4 Press reset switch programming erased. | switch: system boots Syatam rebooted and normally sold green Solid green Is ready for user action. Table 33 Level? reset Step | User action Power LED Status LED System state Alternative user action Solid yellow solid yellow Power salf-tast 1 Boot up the system | Solid yellow Off Power self-test No action system Flashing yellow | Solid yellow Ready for reset input Do not press reset Press reset switch | Solid red Flashing yellow Request Level 1 reset | switch; system boots 2 normally Press reset switch Do not press reset again within five Solid red Flashing red Request Level 2 resat | switch; system remains seconds of the first in Levol 1 rogat siato 3 button press. Press reset switch; 4 Ei Awaiting Level 2 reset | system proceeds to Wait five seconds | Flashing red Flashing red confirmation Nortel factory mode (do 4 not use) System performs Level 2 resat; all confiquration solid red solid nad programming and Do not press reset 5 Press reset switch software updates switch; system boots Syatam rebooted and Solid green Solid green is ready for user action.
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