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Software Guide
Compaq Notebook
Series
Document Part Number: 266491-001
April 2002
This guide provides instructions for using optical drive software to play, create, and copy to and from CDs and DVDs. Information about power and security settings and updating software is also provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect, solve, and prevent problems.
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, Presario, ROMPaq and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Software Guide
First Edition April 2002
Reference Number: N800/2800
Document Part Number: 266491-001
Contents
1 CD and DVD Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Avoiding Standby and Hibernation . . . . . . . . . . . . . . 1–1
Displaying Media Contents . . . . . . . . . . . . . . . . . . . . 1–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Playing CDs with Windows Media Player. . . . . . . . . . . . 1–4
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Using Notebook Media Keys . . . . . . . . . . . . . . . . . . 1–6
Accessing Windows Media Player Help . . . . . . . . . . 1–7
Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 1–8
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Accessing WinDVD Help . . . . . . . . . . . . . . . . . . . . . 1–9
Starting a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Using DVD Region Settings . . . . . . . . . . . . . . . . . . 1–10
Creating and Copying CDs and DVDs . . . . . . . . . . . . . 1–12
Using Optional or Windows Software. . . . . . . . . . . 1–12
Understanding Easy CD Creator Features. . . . . . . . 1–12
Installing Easy CD Creator . . . . . . . . . . . . . . . . . . . . . . 1–13
Installing Easy CD Creator Software . . . . . . . . . . . 1–13
Enabling Auto Insert Notification . . . . . . . . . . . . . . 1–14
Preparing to Use Easy CD Creator. . . . . . . . . . . . . . . . . 1–15
Selecting Drive Locations . . . . . . . . . . . . . . . . . . . . 1–15
Selecting and Preparing Easy CD Creator Media . . 1–16
Selecting Easy CD Creator Settings . . . . . . . . . . . . 1–17
Accessing Easy CD Creator Help . . . . . . . . . . . . . . 1–19
Easy CD Creator Tips and Troubleshooting . . . . . . . . . 1–20
Playing CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . 1–20
Software Guide
iii
Contents
Using CD Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
Creating Media For Use in Other Systems . . . . . . . 1–20
Using Windows Media Player. . . . . . . . . . . . . . . . . 1–21
Responding to Buffer Underrun Errors . . . . . . . . . . 1–21
2 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 2–3
When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–3
When the Power Supply Is Uncertain . . . . . . . . . . . . 2–3
While Using Drive Media . . . . . . . . . . . . . . . . . . . . . 2–4
While Using Infrared . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Standby, Hibernation and Shutdown Procedures. . . . . . . 2–5
Identifying the Power Controls and Light . . . . . . . . . 2–5
Using the Default Power Procedures. . . . . . . . . . . . . 2–6
Setting Power Procedure Preferences . . . . . . . . . . . . 2–9
Using Emergency Shut Down Procedures. . . . . . . . 2–10
Setting Power Management Preferences . . . . . . . . . . . . 2–11
Accessing the Power Options Window . . . . . . . . . . 2–11
Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–11
Setting or Changing a Power Scheme . . . . . . . . . . . 2–12
Using SpeedStep (Windows 2000 Professional Only). . 2–13
Choosing a Performance Mode . . . . . . . . . . . . . . . . 2–13
Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 2–14
Finding More Battery Power Information . . . . . . . . . . . 2–16
3 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 3–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 3–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Combining Compaq and Windows Passwords . . . . . 3–3
iv
Software Guide
Contents
Using a Power-On Password . . . . . . . . . . . . . . . . . . . . . . 3–4
Entering Power-On Password Settings . . . . . . . . . . . 3–4
Entering a Power-On Password. . . . . . . . . . . . . . . . . 3–5
Using a Compaq Administrator Password . . . . . . . . . . . . 3–5
Entering Compaq Administrator Password Settings . 3–6
Entering a Compaq Administrator Password . . . . . . 3–7
Using DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Protecting a Hard Drive with DriveLock . . . . . . . . . 3–8
Accessing a Protected Hard Drive. . . . . . . . . . . . . . . 3–9
Changing a DriveLock Password . . . . . . . . . . . . . . 3–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 3–11
Disabling a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 3–13
Selecting an Information Management Procedure . 3–13
Entering and Displaying System Information . . . . . 3–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 3–15
4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1
Installing Intelligent Manageability . . . . . . . . . . . . . . . . . 4–2
Setting Up Insight Management Agents . . . . . . . . . . . . . 4–2
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–2
Identifying a Fault Management Alert . . . . . . . . . . . 4–2
Setting Fault Management Alert Preferences . . . . . . 4–3
5 MultiBoot (Advanced Users Only)
Changing the Startup Sequence with MultiBoot . . . . . . . 5–1
Enabling Media and Devices for MultiBoot . . . . . . . . . . 5–2
Using the Default Search Sequence . . . . . . . . . . . . . . . . . 5–3
Planning Changes to the Startup Sequence . . . . . . . . . . . 5–4
Specifying MultiBoot Preferences . . . . . . . . . . . . . . . . . . 5–5
Setting a Continuing Startup Sequence . . . . . . . . . . . 5–5
Setting the MultiBoot Express Prompt . . . . . . . . . . . 5–6
Responding to the MultiBoot Express Prompt . . . . . 5–6
Software Guide
v
Contents
6 Software Updates and Restorations
Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Preparing for a Software Update . . . . . . . . . . . . . . . . . . . 6–2
Accessing Notebook Model Information . . . . . . . . . 6–2
Accessing ROM Version Information. . . . . . . . . . . . 6–2
Accessing Software Updates . . . . . . . . . . . . . . . . . . . . . . 6–4
Updating Software from the Internet . . . . . . . . . . . . . . . . 6–5
Downloading and Installing a System ROM Update 6–5
Downloading and Installing a KBC ROM Update . . 6–7
Downloading and Installing a Non-ROM SoftPaq . . 6–9
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
Installing a Retail Version of an Operating System. . . . 6–11
7 Setup and Diagnostic Utilities
Selecting Computer Setup or Compaq Diagnostics . . . . . 7–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Computer Setup Procedures . . . . . . . . . . . . . . . . . . . 7–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–4
Selecting from the Security Menu . . . . . . . . . . . . . . . 7–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 7–6
Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 7–8
Detecting Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–8
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–9
Using the Compaq Configuration Record Scan . . . 7–10
Using the Diagnostics Scan . . . . . . . . . . . . . . . . . . . 7–10
Index
vi
Software Guide
1
CD and DVD Software
Using CDs and DVDs
Most of this section provides instructions for using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information about using CDs and DVDs.
Avoiding Standby and Hibernation
Ä
CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.
If Standby or Hibernation is accidentally initiated while a drive medium is in use:
1. Briefly press the power button to exit Standby or Hibernation.
2. Restart the notebook.
3. For more information about Standby and Hibernation, refer in this guide to the “Power” section.
Displaying Media Contents
Autorun, sometimes called autoplay or auto insert notification, is a feature of the operating system. Autorun displays the contents of a drive medium on the screen whenever you insert the medium into a drive and, if you are using an optical drive, close the tray.
Software Guide
1–1
CD and DVD Software
A drive medium is any storage device that can be inserted into a drive; for example, a diskette, disk, CD, or DVD.
Autorun is enabled at the factory, but can be disabled.
Setting Autorun Preferences
Autorun is enabled or disabled through the operating system:
■
In Windows 2000 Professional:
1. Double-click the My Computer icon on the Desktop.
■
2. Select the Tools menu > Folder Options > File Types tab.
3. Scroll through the list of items in the Registered File
Types list, then select a file type; for example, Audio CD.
4. Select the Advanced button.
◆
If Play is displayed in boldface type, (Play), autorun is enabled on the drive. If Play is displayed in plain type, (Play), autorun is disabled.
◆
To change the autorun setting, select Play (or Play), then select the Set Default button.
5. Select the OK button.
In Windows XP Home or Windows XP Professional, double-click the My Computer icon on the Desktop, right-click a drive, select Properties > AutoPlay tab, then follow the instructions on the screen.
Cancelling Autorun on an Audio CD
To prevent an audio CD from opening when autorun is enabled, press the
shift
key as you insert the CD.
1–2
Software Guide
CD and DVD Software
Displaying the Contents of a Medium
If autorun is disabled and the contents of a medium are not displayed when you insert it, you can display the contents manually:
1. Select Start > Run, then type: explorer x:
(where X = the drive designation of the drive containing the medium).
2. Press
enter.
✎
A drive designation is a letter of the alphabet that the notebook uses to identify the drive. To display the drive designation of every drive in the system, double-click the My Computer icon on the desktop.
Copyright Warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings.
This notebook should not be used for such purposes.
Software Guide
1–3
CD and DVD Software
Playing CDs with Windows Media Player
Instructions for playing CDs begin with inserting a drive into the
MultiBay, then inserting the CD into the drive. For insertion instructions, refer on this CD to the Hardware Guide, “Drives” section.
Playing an Audio CD
To play an audio CD:
1. Read “Using CDs and DVDs,” first in this section.
2. If an optical drive is not in the system, insert an optical drive into the MultiBay of the notebook or an optional port replicator.
3. Insert the audio CD into the drive, then close the tray. Wait several seconds. Then:
❏
If autorun is enabled, the CD and Windows Media
Player open. Proceed to step 5.
❏
If the CD and Windows Media Player do not open, proceed to step 4.
4. Open Windows Media Player from the Start button:
❏
In Windows 2000 Professional, select Start > Programs >
Windows Media Player.
❏
In Windows XP Home or Windows XP Professional, select Start > All Programs > Windows Media Player.
5. Select the Play button to play the CD and the Stop button to stop the CD.
1–4
Software Guide
CD and DVD Software
Playing a Video CD
1. Read “Using CDs and DVDs,” first in this section.
2. If an optical drive is not in the system, insert an optical drive into the MultiBay of the notebook or the MultiBay of an optional port replicator.
3. Insert the video CD into the drive, then close the tray. Wait several seconds. Then:
❏
If autorun is enabled, the CD and Windows Media
Player open. Proceed to step 9.
❏
If the CD does not play, and Windows Media Player does not open, proceed to step 4.
4. Open Windows Media Player from the Start button:
❏
In Windows 2000 Professional, select Start > Programs >
Windows Media Player.
❏
In Windows XP Home or Windows XP Professional, select Start > All Programs > Windows Media Player.
5. On the Windows Media Player menu bar, select File > Open.
6. In the Browse or Look In field, double-click the drive designation of the drive containing the CD.
✎
A drive designation is a letter of the alphabet that the notebook uses to identify the drive. To display the drive designation of every drive in the system, double-click the My Computer icon on the desktop.
7. Select the folder containing the video file you want to play.
8. Select the video file, then select the Open button.
9. To stop playing the CD, select the Stop button.
Software Guide
1–5
CD and DVD Software
Using Notebook Media Keys
■
■
Many tasks that can be performed through the operating system or in the Windows Media Player window can also be performed from your keyboard. The following procedures use the Digital
Audio button 1 and the
Fn+F9
through
Fn+F12
hotkeys 2.
■
To open Windows Media Player, press the Digital Audio
Easy Access button.
■
To play, pause, or resume an audio CD, press the hotkeys.
Fn+F9
To stop an audio CD, press the
Fn+F10
hotkeys.
To play the previous track of an audio CD, press the hotkeys.
Fn+F11
■
To play the next track of an audio CD, press the hotkeys.
Fn+F12
For more information about using Easy Access keys or hotkeys, refer on this CD to the Hardware Guide, “Pointing Devices and
Keyboard” section.
1–6
Identifying the Digital Audio Easy Access button, the Fn key, and the F9 through F12 function keys
Software Guide
CD and DVD Software
Accessing Windows Media Player Help
The Windows Media Player application is a program within the operating system. Instructions for using Windows Media Player are included in the Windows Media Player Help file.
To access the Help file, open the Windows Media Player window, then select Help on the menu bar.
To open Windows Media Player, use any 1 of the following methods:
■
■
■
Insert a CD into the optical drive, then close the tray.
Press the Digital Audio Easy Access button.
Select the Windows Media Player icon on the taskbar.
or
■
Select the Start button, then:
❏
In Windows 2000 Professional, select Programs >
Windows Media Player.
❏
In Windows XP Home or Windows XP Professional, select All Programs > Windows Media Player.
Software Guide
1–7
CD and DVD Software
Playing DVDs with WinDVD
InterVideo WinDVD is an application that enables you to play
DVD movies. WinDVD is preloaded on the notebook, but not preinstalled.
Installing WinDVD
Although WinDVD can be installed by following the prompts that appear on the screen the first time you insert a DVD, Compaq recommends that you install WinDVD from the Setup Compaq
Software icon before inserting a DVD.
✎
Some DVDs contain third-party DVD player programs such as
PCFriendly. If you insert a DVD that contains a third-party player program before you have installed WinDVD, you are prompted to install that third-party player program and not WinDVD. If you prefer to install WinDVD, decline the third-party player installation, usually by pressing a No, Cancel, or Exit button, then close the installation window.
To install WinDVD from the Setup Compaq Software icon:
■
In Windows XP Professional, select Start > Setup Compaq
Software icon. Select InterVideo WinDVD > Next button, then follow the instructions on the screen.
■
In Windows 2000 Professional and Windows XP Home:
❏
If the Setup Compaq Software icon is on the desktop, select the icon > InterVideo WinDVD > Next button, then follow the instructions on the screen.
1–8
Software Guide
CD and DVD Software
❏
If the Setup Compaq Software icon is not on the Desktop, select Start > Run. Then:
◆
In Windows 2000 Professional, on the command line, type:
◆ c:\cpqapps\setup.exe preload /s
The Setup Compaq Software icon is displayed on the
Desktop. Select the icon > InterVideo WinDVD >
Next button, then follow the instructions on the screen.
In Windows XP Home, on the command line, type: c:\cpqapps\setup.exe preload programs /s
The Setup Compaq Software icon is displayed in the All Programs menu. To access the Setup icon, select Start > All Programs. To install WinDVD, select the icon > InterVideo WinDVD > Next button, then follow the instructions on the screen.
Accessing WinDVD Help
Instructions for using WinDVD are included in the WinDVD
Help file.
To access the Help file:
1. Open the WinDVD window by selecting the WinDVD Player icon on the taskbar. Or:
❏
In Windows 2000 Professional, select Start > Programs >
InterVideo > InterVideo WinDVD > WinDVD.
❏
In Windows XP Home or Windows XP Professional, select Start > All Programs > InterVideo WinDVD >
WinDVD.
2. Select the Help button. (The icon on the Help button is a question mark.)
Software Guide
1–9
CD and DVD Software
Starting a DVD
In addition to the instructions in the WinDVD Player Help file, the following information may be helpful:
■
Instructions for inserting a DVD drive into the MultiBay and for inserting a DVD into the drive are on this CD, in the
Hardware Guide, “Drives” section.
■
General information about using DVDs, including important instructions for avoiding Standby and Hibernation while playing DVDs, is in “Using CDs and DVDs,” first in this section.
■
If your system includes an optional port replicator, dock or undock the notebook before starting a DVD (not while playing a DVD).
■
For best playback quality, save your files and close all open applications before playing a DVD.
■
After you insert a DVD, a short pause is normal before autorun opens the DVD and WinDVD Player.
■
If the DVD displays a Playback Of Content From This
Region Is Not Permitted error message, stop the DVD, change the region setting as described next in this section, then restart the DVD.
Using DVD Region Settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.
If the region code on a DVD does not match the region setting on your drive, a Playback Of Content From This Region Is Not
Permitted message displays when you insert the DVD. To play the DVD, you must change the region setting on your DVD drive.
1–10
Software Guide
CD and DVD Software
Ä
CAUTION: The region setting on your DVD drive can be changed only
5 times.
■
The region setting you select the fifth time becomes the permanent region setting on the drive.
■
The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the
WinDVD window. The number in the field includes the fifth and permanent change.
The procedure for changing the region setting on a drive begins with inserting a drive into the MultiBay, then inserting a DVD into the drive. For insertion instructions, refer on this CD to the
Hardware Guide, “Drives” section.
To change the region setting on a drive:
1. Insert the DVD you want to play into the optical drive.
2. If the WinDVD window does not open after a short pause, select the WinDVD Player icon on the taskbar. Or:
❏
In Windows 2000 Professional, select Start > Programs >
InterVideo > InterVideo WinDVD > WinDVD.
❏
In Windows XP Home or Windows XP Professional, select Start > All Programs > InterVideo WinDVD >
WinDVD.
3. Select the Properties icon in the lower left corner of the window.
4. Select the General tab.
5. Select the radio button for a region.
6. Select the OK button.
Software Guide
1–11
CD and DVD Software
Creating and Copying CDs and DVDs
This section provides procedures for creating and copying CDs and DVDs with Easy CD Creator. If Easy CD Creator is included with your notebook, the Easy CD Creator software is provided on the Easy CD Creator Basic CD.
Using Optional or Windows Software
Easy CD Creator and similar software is available from most software retailers. To use the optical disc copying features within the operating system, refer to the operating system Help file. To access the Help file, select Start > Help.
Understanding Easy CD Creator Features
Easy CD Creator is a transfer utility that enables you to create or duplicate optical drive media.
Easy CD Creator includes 2 applications: DirectCD and Easy CD
Creator. The Easy CD Creator application includes CD Copier.
■
Use DirectCD with Windows Explorer to drag-and-drop data files between your hard drive and a media or between your hard drive and a network drive. DirectCD is often used to back up data files or to share them with other people.
Although DirectCD can be used with most application data files, including Microsoft Office data files, it cannot be used with audio files such as MP3 files.
■
Use Easy CD Creator, which includes CD Copier, to copy either data files such as Microsoft Office files, or audio files such as MP3 files, to an optical drive medium.
❏
Use Easy CD Creator to copy individual audio files to a medium; for example, to create a CD containing only your favorites.
❏
Use CD Copier to duplicate an optical drive medium.
1–12
Software Guide
CD and DVD Software
Installing Easy CD Creator
If Easy CD Creator software is included with the notebook, it is provided on a CD and is not preloaded or preinstalled.
The Easy CD Creator installation procedure begins with inserting a drive into the notebook MultiBay, then inserting a
CD into the drive. For insertion instructions, refer to the
Hardware Guide, “Drives” section.
Installing Easy CD Creator Software
Ä
CAUTION: To prevent file corruption and damage to components:
■
Install the software from a drive inserted into the notebook
MultiBay (not the MultiBay in an optional port replicator).
■
Do not install the software while the notebook is running on battery power or when the external power supply is uncertain.
To install Easy CD Creator software from a CD:
1. Insert an optical drive into the notebook MultiBay.
2. Connect the notebook to reliable external AC power using the
AC Adapter.
3. Save and close any open files or applications.
4. Insert the Easy CD Creator Basic CD into the optical drive, then close the tray. If autorun is enabled, an installation menu is displayed. If the installation menu does not display, select
Start > Run. Then type: x:\setup.exe
(where X is your optical drive designation)
✎
A drive designation is a letter of the alphabet that the notebook uses to identify the drive. To display the drive designation of every drive in the system, double-click the My Computer icon on the desktop.
Software Guide
1–13
CD and DVD Software
5. Select the OK button.
6. On the installation menu, Compaq recommends that you select the Complete installation. To do so, select the
Complete button, then follow the instructions on the screen.
7. When installation is complete and you are prompted to restart the notebook, select Yes.
Enabling Auto Insert Notification
When the notebook restarts after the installation is complete, you may be prompted to enable Auto Insert Notification.
Auto Insert Notification is an operating system option that turns the autorun feature on or off. Autorun runs a program on a data medium or opens an audio or video medium as soon as the medium is inserted into the drive and the drive tray is closed.
You cannot use DirectCD unless Auto Insert Notification is enabled.
Compaq recommends that you enable Auto Insert Notification:
1. Select Yes at the Auto Insert Notification prompt.
2. Follow the instructions on the screen.
3. When the procedure displayed on the screen is complete, restart the notebook.
Auto Insert Notification is enabled when the notebook restarts.
1–14
Software Guide
CD and DVD Software
Preparing to Use Easy CD Creator
Ä
CAUTION: To prevent loss of work and damage to an optical drive medium:
■
Connect the notebook to a reliable external power source before writing to a medium. Power loss, for example from a failing battery pack, could corrupt the write process.
■
Before writing to a medium, close all open applications
(including screen savers and antivirus software) except Easy
CD Creator Basic.
■
Do not copy directly from a medium to another medium or from a network drive to a medium. Instead, copy from a medium or a network drive to your hard drive, then copy from your hard drive the medium.
■
Do not type on the notebook keyboard or move the notebook while the notebook is writing to a medium. The write process is sensitive to vibration.
Selecting Drive Locations
If you plan to use an optional port replicator during a copying procedure:
■
Insert the source drive (the drive that is to be copied from) into the port replicator MultiBay.
■
Insert the destination drive (the drive that is to be copied to) into the notebook MultiBay.
■
Do not copy directly from the source drive to the destination drive. Instead, copy from the source drive to your hard drive.
Then copy from your hard drive to the destination drive.
If you plan to use a network drive during a copying procedure:
■
If you are using only 1 optical drive, insert the drive into the notebook MultiBay.
■
Do not copy directly between the network drive and the optical drive. Instead, copy from the network to your hard drive, then from your hard drive to the optical drive. Or, copy from the optical drive to your hard drive, then from your hard drive to the network drive.
Software Guide
1–15
CD and DVD Software
Selecting and Preparing Easy CD Creator Media
Choosing Recording Media
Compaq recommends using high-quality media that correspond to the maximum speed of the optical drive.
The notebook can write or copy to the following types of recording media:
■
■
CD-Rs, which provide one-time, non-erasable recording.
CD-RWs, DVD-RAMs, and DVD/CD-RWs, which provide erasable recording. (DVD/CD-RWs are not yet available in all regions.)
Responding to the UDF Prompt
The first time you insert a CD-RW, DVD-RAM, or DVD/CD-RW into an optical drive, you may be prompted to install Universal
Disk Format (UDF) Reader.
When UDF Reader is installed, a medium created with DirectCD on your notebook can be used in another computer on which
DirectCD is not installed.
Compaq recommends that you install UDF Reader.
✎
Even if UDF Reader is installed on your notebook, a CD-R created with DirectCD software can be used in a compatible
CD-ROM drive only if you select the Rearrange the Files option as you create the CD-R.
Formatting Recording Media
You can purchase optical drive media that either are or are not formatted for DirectCD.
■
■
To use DirectCD, use a medium formatted for DirectCD.
To use Easy CD Creator or CD Copier, do not use a medium formatted for DirectCD.
1–16
Software Guide
CD and DVD Software
To erase DirectCD formatting from a rewritable medium so the medium can be used with Easy CD Creator or CD Copier:
1. Insert the medium into an optical drive. (If you are prompted to install UDF Reader, refer to “Responding to the UDF
Prompt” earlier in this section.)
2. Access the Easy CD Creator Basic Eraser:
❏
In Windows 2000 Professional, select Start > Programs >
Easy CD Creator Basic > CD-RW Eraser.
❏
In Windows XP Home or Windows XP Professional, select Start > All Programs > Easy CD Creator Basic >
CD-RW Eraser.
3. Select the Erase button.
4. Select the OK button.
Selecting Easy CD Creator Settings
To use DirectCD, Easy CD Creator, or CD Copier, the settings shown in the following table must be selected. These settings are compatible; for example, the settings for DirectCD do not conflict with the settings for CD Copier.
The Easy CD Creator software installs with all of these settings selected. Before beginning any copying procedure, you may want to confirm that these settings have not been changed.
Application
DirectCD
Easy CD Creator
CD Copier
Required Settings
Enable Auto Insert Notification
Disable Disk-at-Once and
Enable Track-at-Once
Disable Disk-at-Once
Software Guide
1–17
CD and DVD Software
Enabling Auto Insert Notification
Auto Insert Notification settings are selected through the operating system. To verify or change Auto Insert Notification settings, refer in this guide to the “Using CDs and DVDs” section,
“Displaying Media Contents.”
Disabling Disk-at-Once
Disk-at-once settings are in Easy CD Copier. To select them:
1. Access CD Copier:
❏
In Windows 2000 Professional, select Start > Programs >
Roxio Easy CD Creator 5 > Applications > CD Copier.
❏
In Windows XP Home or XP Professional, select Start >
All Programs > Roxio Easy CD Creator 5 >
Applications > CD Copier.
2. Select the Advanced tab.
3. Clear the Disk-at-Once check box.
4. Select the Set as Default button.
Enabling Track-at-Once
Track-at-once settings are in Easy CD Creator. To select them:
1. Access Easy CD Creator:
❏
In Windows 2000 Professional, select Start > Programs >
Roxio Easy CD Creator 5 > Applications > Track at Once.
❏
In Windows XP Home or XP Professional, select Start >
All Programs > Roxio Easy CD Creator 5 >
Applications > Track at Once.
2. Select the Advanced tab > Create CD button.
3. Select the Track-at-Once check box.
4. Clear the Disk-at-Once check box.
5. Select the Set as Default button.
1–18
Software Guide
CD and DVD Software
Accessing Easy CD Creator Help
To access the procedures for using DirectCD, Easy CD Creator, and CD Copier:
■
In Windows 2000 Professional, select Start > Programs >
Roxio Easy CD Creator 5 > Project Selector > Help radio button.
■
In Windows XP Home or Windows XP Professional, select Start > All Programs > Roxio Easy CD Creator 5 >
Project Selector > Help radio button.
Software Guide
1–19
CD and DVD Software
Easy CD Creator Tips and Troubleshooting
Playing CDs and DVDs
Do not initiate Standby or Hibernation while playing any medium. For more information about this issue, refer to “Using
CDs and DVDs” > “Avoiding Standby and Hibernation,” earlier in this section. For general information about Standby and
Hibernation, refer to the “Power” section of this guide.
Using CD Copier
When you use CD Copier to copy an entire medium to your hard drive, select the Copy button immediately after selecting the Copy to HDD First check box.
If there is a delay after you select the Copy to HDD First check box, the Easy CD Creator software may clear the Copy to
HDD First check box and the medium may not be copied to the hard drive.
Typical delays include opening or closing the drive tray, pausing to close an open application, or changing other settings in the
Easy CD Creator software.
Creating Media For Use in Other Systems
A CD-R created with DirectCD can be read by a compatible
CD-ROM drive only if you select the Rearrange the Files option as you create the CD-R.
A CD-RW, DVD-RAM, or DVD/CD-RW created with DirectCD can be read by a computer that does not have DirectCD installed only if you install UDF Reader on your notebook before creating the medium.
If you did not install UDF Reader at the UDF prompt the first time you inserted the medium into your notebook, reinsert the medium, then install UDF Reader at the UDF prompt.
1–20
Software Guide
CD and DVD Software
Using Windows Media Player
If you are using Windows Media Player files to create a medium, you may not be able to drag-and-drop the files using
Windows Explorer.
For more information about this problem, visit:
■
The Roxio Web site at http://www.roxio.com
or
■
The Microsoft Web site at http://www.microsoft.com
The language options at these Web sites vary and may be limited.
Responding to Buffer Underrun Errors
A buffer underrun error occurs when the flow of data to a drive or medium is interrupted. In all cases, a buffer underrun error stops the copying process. In some cases, a buffer underrun error may permanently damage an optical medium.
Buffer underrun errors are often caused by:
■
Other applications, including screen savers and antivirus software, that are open during a copying process.
■
A power interruption caused by a loose connection to
AC power or by an electrical storm.
■
Attempting a copying procedure while running the notebook on a failing battery pack.
■
Attempting to copy directly between media or between a medium and a network drive.
Occasionally, during a copying process that involves a network drive, a buffer underrun error may occur because the temporary files created during the process are being created on the hard drive instead of the network drive. To change the location where these temporary files are stored, select Tools from the Easy CD
Creator menu bar, select Options, then follow the instructions on the screen.
Software Guide
1–21
2
Power
Selecting a Power Source
The notebook can run on internal power from a charged battery pack or on external power. External power can be obtained from an electrical outlet (using the AC Adapter), from a vehicle cigarette lighter receptacle (using an optional Automobile Power
Adapter/Charger) or from the in-seat power supply available on some commercial aircraft (using an optional Aircraft Power
Adapter). Select a power source that supports the way you plan to use the notebook.
Task
Work in most software applications.
Charge or calibrate a battery pack in the notebook.
Install or modify system software, or
Write to a CD or DVD.
Power Source
■
■
Charged battery pack in the notebook, or
❖
❖
❖
External power supplied through one of the following devices:
❖
AC Adapter
Optional port replicator
Optional Aircraft Adapter
Optional Automobile Power
Adapter/Charger
External power supplied through:
■
■
AC Adapter
Optional Automobile Power
Adapter/Charger
External power supplied through the
AC Adapter.
Software Guide
2–1
Power
Understanding Standby and Hibernation
Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system.
Standby
Standby reduces power to system components that are not being used. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared. When you exit
Standby, your work returns to the screen where you left off.
Hibernation
Hibernation saves your work in RAM to a hibernation file on the hard drive, then shuts down the notebook. When you exit
Hibernation, your work returns to the screen where you left off.
If a power-on password is set, the password must be entered to exit Hibernation.
Hibernation is enabled at the factory, but can be disabled (usually, to save space on the hard drive). Disabling Hibernation is not recommended. When Hibernation is disabled, system-initiated
Hibernation cannot save your work if the notebook reaches a critical low-battery condition while it is on or in Standby.
To verify that Hibernation is enabled:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel. Double-click Power Options, select the
Hibernate tab, then be sure that the Enable Hibernate Support check box is selected.
■
In Windows XP Home or Windows XP Professional, select
Start > Control Panel > Performance and Maintenance >
Power Options icon. Select the Hibernate tab, then be sure that the Enable Hibernate Support check box is selected.
2–2
Software Guide
Power
Choosing Standby, Hibernation or
Shutdown
When You Leave Your Work
If you plan to resume shortly: Initiating Standby clears the screen, uses less power than leaving the notebook on, and your work returns instantly to the screen when you exit Standby. A fully charged new battery pack can support Standby for up to 2 weeks.
A battery pack that has been frequently charged and discharged will support Standby for less time.
If you plan to resume within 2 weeks: Initiating Hibernation clears the screen, saves your work to the hard drive, and uses much less power than Standby. Returning to work saved in
Hibernation takes longer than returning to work saved in Standby, but is faster than returning to your place manually after restarting the notebook. A fully charged battery pack supports Hibernation indefinitely.
If the notebook will be disconnected from external power for more than 2 weeks: Shutting down the notebook and removing the battery pack extends the useful life of the battery pack.
Store the battery pack in a cool, dry place. For more battery pack storage information, refer on this CD to the Hardware Guide,
“Storing a Battery Pack.”
When the Power Supply Is Uncertain
If power is interrupted while the notebook is in Standby, your unsaved work is lost. If power is interrupted while the notebook is in Hibernation, your unsaved work is protected.
Power may be interrupted if the notebook is running on external power from an unreliable source or on battery power from a failing battery pack. If you pause your work when the power supply is uncertain, Compaq recommends that you initiate
Hibernation, shut down the notebook, or save your work, then initiate Standby.
Software Guide
2–3
Power
While Using Drive Media
Ä
CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.
Do not initiate Standby or Hibernation while the notebook is accessing a drive medium. A drive medium is any storage device that can be inserted into a drive; for example, a diskette, disk, CD, or DVD.
If Standby or Hibernation is accidentally initiated while a medium is in use:
1. Briefly press the power button to exit Standby or Hibernation.
2. Restart the notebook.
While Using Infrared
Do not initiate Standby or Hibernation while using infrared.
If the notebook is in Standby or Hibernation, an infrared transmission cannot be initiated. During an infrared transmission:
■
If Standby is initiated, the transmission stops. The transmission resumes when the notebook exits Standby. To exit Standby, briefly press the power button.
■
If Hibernation is initiated, the notebook shuts down. To resume the transmission, exit Hibernation by briefly pressing the power button, then start a new infrared transmission.
For more information about using infrared, refer on this CD to the
Hardware Guide, “External Device Connections” section.
2–4
Software Guide
Power
Standby, Hibernation and Shutdown
Procedures
Identifying the Power Controls and Light
The procedures for using Standby, Hibernation, and Shutdown use the display switch 1, the power button 2, and the power/standby light 3.
Identifying the power/standby light, power button, and display switch
Software Guide
2–5
Power
Using the Default Power Procedures
The following tables describe the default procedures for turning on or shutting down the notebook, initiating or exiting Standby or
Hibernation, and for turning off the display. Some procedures can be changed. For instructions, refer to “Setting Power Procedure
Preferences,” immediately following the tables.
Turning the Notebook On or Off
Task
Turn the notebook on from shut down.
Procedure
Briefly press the power button.
Result
Power/standby light turns on.
Operating system loads.
Shut down the notebook.*
Save your work and close all open applications. Then:
■
In Windows 2000
Professional, select
Start > Shut Down >
Shut Down, then select the OK button.
■
In Windows XP Home or Windows XP
Professional, select
Start > Turn Off
Computer > Turn Off.
Operating system closes.
Power/standby light turns off.
Notebook turns off.
Turn off the display when the notebook is closed while it is on.
Close the notebook.
Closing the notebook activates the display switch, which turns off the display.
*If the system is unresponsive and you are unable to shut down the notebook with these procedures, refer to “Using Emergency Shut
Down Procedures,” later in this section.
2–6
Software Guide
Power
Initiating or Exiting Standby
Task Procedure
Initiate Standby.
Press the
Fn+F3
hotkeys.* or
■
In Windows 2000
Professional, select
Start > Shut Down >
Standby, then select the OK button.
■
In Windows XP Home or Windows XP
Professional, select
Start > Turn Off the
Computer > Standby.
(If the Standby option is not displayed, press the
shift
key.)
Result
Power/standby light blinks.
Screen clears.
Exit Standby.
Briefly press the power button.
Power/standby light turns on.
Your work returns to the screen.
*To use the
Fn+F3
hotkeys, briefly press the
Fn
key, then briefly press the
F3
key. For more information about hotkeys, refer on this CD to the
Hardware Guide, “Pointing Devices and Keyboard” section.
Software Guide
2–7
Power
Initiating or Exiting Hibernation
Task
Initiate
Hibernation.
Procedure
If the notebook is on, briefly press the power button once.
If the notebook is in
Standby, briefly press the power button twice.* or
■
In Windows 2000
Professional, select
Start > Shut Down >
Hibernate, then select the OK button.
■
In Windows XP Home or Windows XP
Professional, select
Start > Turn Off the
Computer > Hibernate.
(If the Hibernate option is not displayed, press the
shift
key.)
Result
Power/standby light turns off.
Screen clears.
Exit
Hibernation.
Briefly press the power button.
Power/standby light turns on.
Your work returns to the screen.
*This procedure works only if the power button is assigned to
Hibernation. The power button is set to Hibernation at the factory. For information about changing the function of the power button, refer to
“Setting Power Procedure Preferences,” next in this section.
2–8
Software Guide
Power
Setting Power Procedure Preferences
You can change the functions of the power button, the
Fn+F3
hotkeys, and the display switch through the operating system.
Accessing Power Procedure Settings
To access power procedure settings:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel. Double-click Power Options, then select the
Advanced tab.
■
In Windows XP Home or Windows XP Professional, select
Start > Control Panel > Performance and Maintenance >
Power Options icon > Advanced tab.
To learn more about power procedure settings or any other item in the Power Options window, select the question mark in the upper right corner of the window, then select the item.
As you read about the power procedure settings, the following information may be helpful.
Using Fn+F3 as the Windows Sleep Button
The
Fn+F3
hotkeys on the notebook are equivalent to the
“sleep button” referred to in Windows. For example, if you set the Sleep Button field on the Power Options Advanced tab to
Hibernate, pressing the
Fn+F3
hotkeys will initiate Hibernation.
Using a Standby Password
If you select the Prompt For Password When the Computer Goes
Off Standby setting, respond to the Standby prompt with a
Windows password, not a Compaq password.
For more information about using both Windows and Compaq passwords, refer in this guide to the “Security” section,
“Combining Compaq and Windows Passwords.”
Software Guide
2–9
Power
Enabling Hibernation
The Initiate Hibernation setting is available only if Hibernation is enabled. Hibernation is enabled at the factory. To verify that
Hibernation has not been disabled:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel. Double-click Power Options, select the
Hibernate tab, then be sure that the Enable Hibernate Support check box is selected.
■
In Windows XP Home or Windows XP Professional, select
Start > Control Panel > Performance and Maintenance >
Power Options icon. Select the Hibernate tab, then be sure that the Enable Hibernate Support check box is selected.
Using Emergency Shut Down Procedures
If the notebook is unresponsive and you are unable to use normal
Windows shut down procedures, try the following emergency procedures:
■
Press
ctrl+alt+delete.
Then:
❏
In Windows 2000 Professional, select the Shut Down button, press the down arrow for the What Do You Want the Computer To Do field until Restart or Shut Down is displayed, then select the OK button.
❏
In Windows XP Home or Windows XP Professional, select the Turn Off Computer button, then select the OK button.
■
If you are unable to shut down the notebook with
ctrl+alt+delete,
press and hold the power button for 4 seconds.
■
If you are unable to shut down the notebook with the power button, remove the battery pack and disconnect the notebook from external power.
2–10
Software Guide
Power
Setting Power Management Preferences
Accessing the Power Options Window
Power management preferences are set in the Windows Power
Options window. To access the Power Options window:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel, then double-click Power Options.
■
In Windows XP Home or Windows XP Professional, select
Start > Control Panel > Performance and Maintenance >
Power Options icon.
The procedures for selecting Power Meter icon, Power Scheme, and screen brightness settings are provided on the next few pages.
To learn more about these settings or about any other item in the
Power Options window, select the question mark in the upper right corner of the window, then select the item.
Displaying the Power Meter Icon
When the Power Meter icon is displayed on the taskbar, the icon changes shape to indicate whether the notebook is running on battery power or external AC power.
■
When the notebook is running on battery power, select the icon to display battery charge information.
■
At any time, double-click the icon to display the Power
Options window.
To show or hide the Power Meter icon:
1. Access with Power Options window.
2. Select the Advanced tab.
3. Select or clear the Always Show Icon on the Task Bar check box.
4. Select the OK button.
Software Guide
2–11
Power
Setting or Changing a Power Scheme
A Windows Power Scheme assigns power levels to system components. For example, you can set a Power Scheme that turns off the display after a time interval you specify.
Setting a Power Scheme
To set a Power Scheme:
1. Access the Power Options window.
2. Select the Power Schemes tab.
3. Select a Power Scheme from the drop-down list in the Power
Schemes pane, then select the settings you want to use in that power scheme from the drop-down lists in the Settings pane.
4. Press the OK button.
Changing a Power Scheme
To change a Power Scheme:
1. Access the Power Options window.
2. Select the Power Schemes tab.
3. Select a Power Scheme from the drop-down list in the Power
Schemes pane.
4. Press the OK button.
2–12
Software Guide
Power
Using SpeedStep
(Windows 2000 Professional Only)
In Windows 2000 Professional the Intel Pentium IV Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation. The
SpeedStep technology can also enable an automatic change in
CPU (central processing unit) speed when the power source changes between AC power and battery power or when notebook use changes between active and idle.
These changes in CPU speed function independently from the power management settings available through the operating system. For information about using Windows power management features, refer to “Setting Power Management
Preferences” earlier in this section.
✎
In Windows XP Home and Windows XP Professional, the functions of SpeedStep technology are managed through the operating system.
Choosing a Performance Mode
The SpeedStep technology offers 4 preset performance modes:
■
In Maximum Performance mode, the processor runs at full speed to provide maximum performance.
■
In Automatic mode, the processor speed increases while the notebook is being used and decreases when the notebook is not being used.
■
In Battery Optimized mode, the processor runs at a reduced speed to provide an optimal balance between energy conservation and performance.
■
In Maximum Battery mode, the processor runs at a greatly reduced speed to provide maximum energy conservation.
The notebook can run in any of the performance modes while it is operating on AC power or on battery power.
Software Guide
2–13
Power
Setting SpeedStep Preferences
SpeedStep settings can be accessed from either the SpeedStep window or the SpeedStep icon. In addition, SpeedStep can be enabled or disabled in Computer Setup.
✎
If the SpeedStep window and icon are not accessible, they may be disabled in Computer Setup. To enable the window and icon
(and other settings in the SpeedStep window), refer to “Using
Computer Setup,” later in this section.
Using the SpeedStep Window
To open the SpeedStep window from the desktop, select
Start > Settings > Control Panel > Power Management icon >
Intel SpeedStep technology tab. Then set your preferences as instructed in the following table.
Preference
Assign a performance mode that applies when the notebook is running on battery power.
Assign a performance mode that applies when the notebook is running on AC power.
Set the notebook to remain in the same performance mode even if the power source changes.
Remove the SpeedStep icon from the taskbar.
Procedures
Select a performance mode from the drop-down list for
Running on Batteries, then select OK.
Select a performance mode from the drop-down list for
Plugged In, then select OK.
Select the same performance mode from the drop-down lists for Running on Batteries and
Plugged In, then select OK.
1. Select the check box for
Remove Icon from Taskbar.
2. Select OK in the Advanced window.
3. Select OK or Apply in the main SpeedStep window.
2–14
Software Guide
Power
Using the SpeedStep Icon
The SpeedStep icon displays on the taskbar by default and changes to indicate which SpeedStep mode is active. The icon can also be used for the tasks described in the following table.
Task
Display current performance mode.
Open the SpeedStep window.
Change the current performance mode.
Procedure
Rest the pointer over the icon.
Select the icon.
Right-click the icon, then select a performance mode with the up or down arrow key.
Using Computer Setup
The SpeedStep settings in Computer Setup enable or disable the
SpeedStep settings in the operating system. Computer Setup is a non-Windows utility. For more information about using
Computer Setup, refer in this guide to the “Setup and Diagnostics
Utilities” section.
To access the SpeedStep settings in Computer Setup:
1. Turn on or restart the notebook. Press
F10
while the
F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select Advanced > Device Options. In the Intel SpeedStep Technology field:
❏
Select Automatic to enable all SpeedStep settings in the
SpeedStep window.
❏
Select Disable to set the notebook to run in Battery
Optimized mode and disable all SpeedStep settings in the
SpeedStep window.
Software Guide
2–15
Power
3. To save your preferences, use the arrow keys to select
File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Finding More Battery Power Information
For more information about using and storing battery packs and conserving battery pack power, refer on this CD to the
Hardware Guide, “Battery Packs” section.
2–16
Software Guide
3
Security
Security Features Quick Reference
The notebook provides the following security features that are not available in the operating system.
For information about operating system security features, select
Start > Help > Contents tab, then select Security.
Use This Security Feature
Power-on password
To Protect Against This Risk
Unauthorized use of the notebook
Unauthorized access to the
Computer Setup utility
Unauthorized access to the contents of a hard drive
Unauthorized use of a drive, a port, or a wireless device in the
MultiPort
Unauthorized access to the processor serial number and other system identification information
Unauthorized removal of the notebook
Compaq administrator password
DriveLock
Device disabling
System information management
Security cable slot
Software Guide
3–1
Security
Setting Preferences in Computer Setup
Most security preferences are set in Computer Setup. Because
Computer Setup is a non-Windows utility, keystrokes (not notebook pointing devices) are used to navigate or select within the utility.
If you are unfamiliar with non-Windows utilities, Compaq recommends that you read “Using Computer Setup” in the
“Setup and Diagnostics Utilities” section of this guide before using the utility to set a security preference.
✎
An external keyboard connected by USB can be used in
Computer Setup only if USB legacy support is enabled. For more information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” section.
Using Passwords
Forgetting Passwords
Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the notebook.
■
If you forget your power-on or Compaq administrator password, you cannot start up the notebook or exit
Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.
■
If you forget both your user and master DriveLock passwords, the hard drive is permanently unusable.
■
If you forget your DriveLock user password but know your
DriveLock master password, you can remove DriveLock protection from the drive. For instructions, refer to “Using
DriveLock” in this section.
3–2
Software Guide
Security
Combining Compaq and Windows Passwords
Compaq security features and operating system security features work independently from each other. For example, a device disabled in Computer Setup cannot be enabled in Windows.
Similarly, you must use a Compaq password at a Compaq password prompt and a Windows password at a Windows password prompt. For example:
■
If a power-on password is set, the power-on password (not a
Windows password) must be entered when the notebook starts up or exits Hibernation.
■
If you set Windows to prompt for a password before exiting
Standby, a Windows password (not a power-on password) must be entered to exit Standby.
■
A Compaq administrator password and a Windows administrator password are not interchangeable.
Any term used for a Compaq password can also be used for other
Compaq passwords or as a Windows password, with these considerations:
■
All Compaq passwords can be any combination of up to
32 letters, numbers, and slashes (/) and are not case sensitive.
■
All Compaq passwords must be set and entered with the same keys. For example, a Compaq password set with keyboard number keys will not be recognized if it is entered with keypad number keys. (For information about the internal keypad, refer on this CD to the Hardware Guide, “Pointing
Devices and Keyboard” section.)
■
When the notebook is starting up from a hard drive protected with DriveLock, you will not be prompted for a power-on password if you enter a DriveLock user or master password that is the same as the power-on password.
Software Guide
3–3
Security
Using a Power-On Password
■
■
A power-on password prevents unauthorized use of the notebook.
Once set, it must be entered each time the notebook is turned on, restarted, or exits Hibernation. A power-on password:
Does not display as it is set, entered, changed, or deleted.
Must be set and entered with the same keys. For example, a power-on password set with keyboard number keys will not be recognized if you enter it with keypad number keys.
■
Can include any combination of up to 32 letters, numbers, and slashes (/) and is not case sensitive.
If you use the same term for both a power-on password and a
DriveLock password, you are prompted for the DriveLock password, but not the power-on password, when the notebook starts up from the protected hard drive.
Entering Power-On Password Settings
A power-on password is set, changed, or deleted in Computer
Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select the Security menu > Power-On
Password, then press
enter.
Then:
❏
To set a power-on password, type the password in the
New Password field, then in the Verify New Password field, then press
F10.
3–4
Software Guide
Security
❏
❏
To change a power-on password, type the current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press
F10.
To delete a power-on password, type the current password in the Old Password field, then press
F10.
3. To save your preferences, use the arrow keys to select File >
Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Entering a Power-On Password
At the power-on password prompt, type your password using the same keys you used to set the password, then press
enter.
After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again.
Using a Compaq Administrator Password
■
■
A Compaq administrator password protects the configuration settings and system identification information in Computer Setup.
Once set, this password must be entered to access Computer
Setup. A Compaq administrator password:
■
Is not interchangeable with a Windows administrator password, although both can use the same term.
Does not display as it is set, entered, changed, or deleted.
Must be set and entered with the same keys. For example, a
Compaq Administrator password set with keyboard number keys will not be recognized if you enter it with internal keypad number keys.
■
Can include any combination of up to 32 letters, numbers, and slashes (/) and is not case sensitive.
Software Guide
3–5
Security
Entering Compaq Administrator Password
Settings
A Compaq Administrator password is set, changed, or deleted in
Computer Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select the Security menu > Setup
Password, then press
enter.
Then:
❏
To set a Compaq administrator password, type your password in the New Password and Verify New Password fields, then press
F10.
❏
To change a Compaq administrator password, type your current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press
F10.
❏
To delete a Compaq administrator password, type your current password in the Old Password field, then press
F10.
3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
3–6
Software Guide
Security
Entering a Compaq Administrator Password
At the Computer Setup prompt, type your password using the same keys you used to set the password, then press
enter.
After
3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again.
Using DriveLock
Ä
CAUTION: If you forget both the DriveLock user password and the
DriveLock master password, the protected hard drive is permanently unusable.
DriveLock prevents unauthorized access to the contents of a hard drive. Once DriveLock protection is applied to a drive, a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook.
DriveLock involves 2 passwords: a user password and a master password:
■
A hard drive protected by DriveLock can be accessed with either the user or the master password.
■
You can delete a user password or master password only by removing DriveLock protection from the drive. DriveLock protection can be removed from the drive only with the master password.
■
The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be a system administrator or the day-to-day user.
Software Guide
3–7
Security
■
A user password and a master password:
❏
Can be the same as any other password.
If you use the same term for both a power-on password and a DriveLock password, you are prompted for the
DriveLock password, but not the power-on password, when the notebook starts up from the protected hard drive.
❏
Can be any combination of up to 32 letters, numbers, and slashes (/) and are not case sensitive.
Protecting a Hard Drive with DriveLock
Ä
CAUTION: If you forget both the DriveLock user password and the
DriveLock master password, the protected hard drive is permanently unusable.
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
DriveLock procedures begin with inserting the hard drive into the notebook. For insertion instructions, refer on this CD to the
Hardware Guide, “Drives” section.
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook to access Computer Setup.
If you open Computer Setup from a Windows restart, DriveLock settings are not accessible.
1. To verify that the notebook is off and not in Hibernation, briefly press the power button. If your work returns to the screen, shut down the notebook.
2. Insert the hard drive into the notebook (not an optional port replicator).
3–8
Software Guide
Security
3. To open Computer Setup, turn on (do not restart) the notebook. Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
4. Use the arrow keys to select the Security menu > DriveLock passwords, then press
enter.
5. Select the location of the hard drive, then press
F10.
6. Toggle the Protection field to Enable.
7. Read the warning. To continue, press
F10.
8. Type your user password in the New Password and Verify
New Password fields, then press
F10.
9. Type your master password in the New Password and Verify
New Password fields, then press
F10.
10. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, then press
F10.
11. To save your DriveLock settings, select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Accessing a Protected Hard Drive
1. Be sure that the drive is inserted into the notebook (not an optional port replicator).
2. When prompted for a DriveLock password, type your user or master password, using the same keys you used to set the password, then press
enter.
After 2 attempts to enter the password correctly, you must restart the notebook and try again.
Software Guide
3–9
Security
Changing a DriveLock Password
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook to access Computer Setup.
If you open Computer Setup from a Windows restart, DriveLock settings are not accessible.
1. To verify that the notebook is off and not in Hibernation, briefly press the power button. If your work returns to the screen, shut down the notebook.
2. Be sure that the protected hard drive is inserted into the notebook (not an optional port replicator).
3. To open Computer Setup, turn on (do not restart) the notebook. Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press
enter.
5. Use the arrow keys to select the location of the hard drive, then press
F10.
6. Use the arrow keys to select the field for the password you want to change, type your current password in the Old
Password field, type the new password in the New Password and Verify New Password fields, then press
F10.
7. To save your preferences, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
3–10
Software Guide
Security
Removing DriveLock Protection
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook to access Computer Setup.
If you open Computer Setup from a Windows restart, DriveLock settings are not accessible.
1. To verify that the notebook is off and not in Hibernation, briefly press the power button. If your work returns to the screen, shut down the notebook.
2. Be sure that the protected hard drive is inserted into the notebook (not an optional port replicator).
3. To open Computer Setup, turn on (do not restart) the notebook. Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press
enter.
5. Use the arrow keys to select the location of the hard drive, then press
F10.
6. Toggle the Protection field to Disable, then press
F10.
7. Type your master password in the Old Password field, then press
F10.
8. To save your preference, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preference is set as you exit Computer Setup and is in effect when the notebook restarts.
Software Guide
3–11
Security
Disabling a Device
From the Computer Setup Device Security menu, you can disable or partially disable most ports and drives. For more information about the option to disable the MultiPort
Fn+F2
hotkeys, refer on this CD to the Hardware Guide, “Pointing Devices and
Keyboard” section.
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Select the Security menu > Device Security, then enter your preferences.
❏
Settings for a DVD-ROM can be entered in the CD-ROM field.
❏
Diskette drive settings do not apply to SuperDisk or
Zip drives.
3. To confirm your preferences, press
F10.
4. To save your preferences, select File > Save Changes and
Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
3–12
Software Guide
Security
Protecting System Information
Selecting an Information Management Procedure
■
■
■
■
To do the following tasks, follow the procedure for “Entering and
Displaying System Information” next in this section.
■
Display or enter the notebook serial number, asset tag, and ownership tag.
Display or enter a battery pack serial number.
Display or enter a port replicator serial number and asset tag.
Display the processor serial number.
Enable or disable the ability of the processor to report the processor number to software.
■
Specify how the notebook is to recognize multiple, identical port replicators.
To deny access to the above information by another user, use a
Compaq administrator password. For instructions, refer to “Using a Compaq Administrator Password” earlier in this section.
To display, print, or save configuration or diagnostic information about all system components, including components that are not listed above, use the Compaq Diagnostics utility. For instructions, refer in this guide to the “Setup and Diagnostics Utilities” section, “Using Compaq Diagnostics.”
Software Guide
3–13
Security
Entering and Displaying System Information
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Access or set your preference(s) by following these directions:
❏
To view general system information, select
File menu > System Information.
❏
To view or enter identification values for system components, select Security menu > System IDs.
❏
To enable or disable the reporting of the processor serial number by the processor to software, select
Advanced menu > Device Options.
❏
To specify how the notebook recognizes multiple, identical port replicators that are identically equipped, select Advanced menu > Device Options.
◆
To set the notebook to recognize the port replicators as a single port replicator, select Disable.
◆
To set the notebook to recognize the port replicators individually by serial number, select Enable.
3. To confirm the information or your preferences, press
F10.
4. To save your information or preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
3–14
Software Guide
Security
Connecting an Optional Cable Lock
Loop the cable around a secure object, then insert the cable lock 1 into the security cable slot 2 and lock it with the cable lock key 3.
Connecting an optional cable lock
Software Guide
3–15
4
Intelligent Manageability
The Intelligent Manageability application is included only with notebooks that ship with the Windows 2000 Professional or
Windows XP Professional operating system. The application is provided on the Compaq application recovery CD that ships with those operating systems.
Understanding Intelligent Manageability
Intelligent Manageability comprises software tools that can help you and/or your Network Administrator track, troubleshoot, protect, and maintain the hardware and software in your network.
Intelligent Manageability uses such tools as Insight Management
Agents, Compaq Diagnostics, and Computer Setup to facilitate:
■
Asset Management, which provides detailed configuration and diagnostic information.
■
Fault Management, which prevents, predicts, and alerts to impending hardware problems.
■
Security Management, which protects against unauthorized access to your work, system information, and components.
■
Configuration Management, which provides the latest drivers, utilities, and other software. Web Agent, for example, enables you and your Network Administrator to view notebook configuration information using Web technology.
Software Guide
4–1
Intelligent Manageability
Installing Intelligent Manageability
The Intelligent Manageability application is on the Compaq application recovery CD. This CD is included with notebooks that ship with the Windows 2000 Professional or Windows XP
Professional operating systems.
Instructions for installing an application from the Compaq application recovery CD are included with the CD. The instructions are provided in several, but not all, languages.
Setting Up Insight Management Agents
When the notebook is restarted after installing the Intelligent
Manageability application, a Setup Compaq Management Agent icon and a Compaq Information Center icon with Intelligent
Manageability links are displayed on the Desktop.
■
To set up Insight Management Agents, select the Setup
Compaq Management Agent icon.
■
To learn more about Insight Management Agents and to access instructions for using them and other Intelligent
Manageability features, select Start > Compaq Information
Center > Intelligent Manageability.
Using Fault Management Alerts
Identifying a Fault Management Alert
The notebook is preset to monitor several hardware components.
If problems are found, the following alerts may display:
■
The hard drive alert warns up to 72 hours in advance of impending hard drive problems and can be set to initiate a software backup.
4–2
Software Guide
Intelligent Manageability
■
■
■
■
The system temperature alert prevents critical overheating.
As the system temperature rises, this feature first adjusts fan and CPU (central processing unit) speed, then displays an alert, then shuts down the system if necessary.
The battery fault alert reports battery pack failure.
The monitor alert reports that an error message from a monitor with Intelligent Manageability features has been received. Monitors with these features include the
Compaq P70 and Compaq P50 color monitors.
The memory alert issues a report when a memory board is removed, added, or reconfigured. The report includes both the previous and current configurations.
Setting Fault Management Alert Preferences
All alerts can be displayed on the notebook screen. When the notebook is connected to a network which includes a network console, all alerts can also be reported to the network console.
Alert preferences are set in the Alert Properties window.
■
To access Alert Properties, select the Intelligent
Manageability icon in the taskbar.
■
For Help, select the Help button in Alert Properties.
For information about setting alerts in a networked environment, select Start > Compaq Information Center > Intelligent
Manageability, then search for Configuring Compaq Insight
Management Agents.
Software Guide
4–3
5
MultiBoot (Advanced Users Only)
The Phoenix MultiBoot utility allows you to set the notebook to start up from most bootable devices.
The bootable device may be a network interface card (NIC) or a bootable drive medium. The bootable drive medium may be a diskette drive diskette, a SuperDisk or Zip drive disk, or an optical drive disc. Optical drive discs include all varieties of CD and DVD drives.
Changing the Startup Sequence with
MultiBoot
A bootable medium or NIC contains files needed by the notebook to startup and operate properly.
When more than one bootable medium or NIC is in the system, the notebook selects the startup medium or NIC by searching sequenced locations for, first, a bootable optical drive disc; second, a bootable diskette or disk; third, a bootable hard drive; and fourth, a bootable NIC.
You can change the sequence in which the notebook searches for a startup device by enabling MultiBoot and entering a new startup sequence (sometimes called a boot order). Or, you can use
MultiBoot Express to set the notebook to prompt you for a startup location each time the notebook is started or restarted.
Some devices must be enabled in Computer Setup before they can be included in a MultiBoot sequence.
Software Guide
5–1
MultiBoot (Advanced Users Only)
Enabling Media and Devices for MultiBoot
By default, the notebook can start only from a bootable hard drive or bootable drive medium in the notebook.
The notebook can start up from the following devices only if they have been enabled for inclusion in MultiBoot:
■
■
NIC.
Hard drive inserted into an optional port replicator or connected by USB.
■
Diskette in diskette drive inserted into an optional port replicator or connected by USB.
■
Disk in SuperDisk drive inserted into an optional port replicator or connected by USB.
■
CD-ROM, CD-RW, or DVD in optical drive inserted into an optional port replicator or connected by USB.
To enable a device for inclusion in MultiBoot:
1. To open Computer Setup, turn on or restart the notebook, then press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select the Advanced menu > Device
Options.
❏
To enable bootable media in USB drives or in drives inserted into a port replicator, select Enable USB legacy support.
❏
To enable a NIC, select Internal Network adapter boot.
5–2
Software Guide
MultiBoot (Advanced Users Only)
3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
✎
To connect a NIC to a PXE (Preboot eXecution Environment) or
RPL (Remote Program Load) server during startup without using
MultiBoot (whether or not MultiBoot or USB legacy support is enabled), press
F12
when the Network Service Boot message appears very briefly in the lower right corner of the screen.
Using the Default Search Sequence
By default, MultiBoot is disabled and the notebook selects the startup medium or NIC by searching enabled locations in the following sequence.
(This list describes the order in which drive numbers are assigned. The actual startup sequence varies by configuration. For example, the notebook searches only once for a device containing a medium that can boot as drive A. If the first device it searches does not contain a medium that can boot as drive A, the notebook begins a single search for a device containing a medium that can boot as drive C.)
1. Optical drive in a port replicator MultiBay or connected by
USB that contains a disc that boots as drive A.
2. Optical drive in notebook MultiBay that contains a disc that boots as drive A.
3. Diskette drive in a port replicator MultiBay or connected by USB.
4. Diskette drive in notebook MultiBay.
5. SuperDisk drive or Zip drive in notebook MultiBay.
Software Guide
5–3
MultiBoot (Advanced Users Only)
6. Optical drive in a port replicator MultiBay or connected by
USB that contains a disc that boots as drive C.
7. Optical drive in notebook MultiBay that contains a disc that boots as drive C.
8. Hard drive in notebook hard drive bay.
9. Hard drive in notebook MultiBay.
10. Hard drive in a port replicator MultiBay or connected by USB.
11. NIC.
Planning Changes to the Startup
Sequence
Before changing the startup sequence, consider the following:
■
When the notebook restarts after your MultiBoot changes and searches for a startup drive, it considers only the first drive of each type. For example, in the default boot order, the notebook will not start from a bootable diskette in the notebook MultiBay if a non-bootable diskette is in a port replicator MultiBay.
■
Changing the boot order also changes the logical drive designations. For example, if you start up from a hard drive in the notebook MultiBay, that hard drive becomes drive C and a hard drive in the hard drive bay becomes drive D. If you start up from a diskette drive in a port replicator, that diskette drive becomes drive A. Starting up from a NIC does not affect logical drive designations.
■
The list of bootable devices in Computer Setup includes
only the bootable devices currently in the notebook or a port replicator and any USB drives connected to the notebook or a port replicator.
5–4
Software Guide
MultiBoot (Advanced Users Only)
Specifying MultiBoot Preferences
You can set either:
■
A continuing startup sequence that the notebook uses each time it starts up.
■ or
A variable startup sequence, called MultiBoot Express, that sets the notebook to prompt you for a startup location each time it is started or restarted.
You set the MultiBoot Express timeout as you set up the prompt.
If you do not press a key or select a startup medium within the timeout, the notebook continues startup according to the current
MultiBoot sequence.
Setting a Continuing Startup Sequence
To set a startup sequence that the notebook will use each time it is started or restarted:
1. Restart the notebook, then press
F10
while the F10 = ROM
Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select Advanced > Boot Options, then press
enter.
3. Toggle the MultiBoot field to Enable.
4. Toggle the Boot Order fields to the boot sequence you prefer.
5. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Software Guide
5–5
MultiBoot (Advanced Users Only)
Setting the MultiBoot Express Prompt
To set the notebook to display the MultiBoot startup location menu each time it is started or restarted:
1. Restart the notebook, then press
F10
while the F10 = ROM
Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Use the arrow keys to select Advanced > Boot Options, then press
enter.
3. In the Express Boot Popup Delay (Sec) field, select the amount of time in seconds that you want the notebook to display the startup location menu before it defaults to the current MultiBoot setting. (When 0 is selected, the Express
Boot startup location menu does not display.)
4. To save your preference and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preference is set as you exit Computer Setup and is in effect when the notebook restarts.
Responding to the MultiBoot Express Prompt
When the Express Boot Menu displays during startup:
■
To specify a startup location from the Express Boot menu, select your preference within the timeout, then press
enter.
■
To prevent the notebook from defaulting to the current
MultiBoot setting, press any key within the timeout. The notebook will not start up until you select a startup location and press
enter.
■
To allow the notebook to start up according to the current
MultiBoot setting, wait for the timeout to expire.
5–6
Software Guide
6
Software Updates and
Restorations
Updating Software
For optimal notebook performance and to make sure your notebook remains compatible with changing technologies,
Compaq strongly recommends that you install the latest versions of Compaq software as they become available.
To update Compaq software:
1. Prepare for any update by identifying your notebook type, series or family, and, in some cases model. Prepare for a system ROM or KBC ROM update by identifying the ROM versions currently installed on the notebook.
2. Access the updates on your local Compaq Web site or the
Compaq Support Software CD.
3. Download and install the updates.
✎
The notebook system ROM (Read Only Memory) stores the
BIOS (Basic Input Output System). The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date. KBC (Keyboard Controller) ROM stores the parts of the
BIOS that affect the keyboard.
Software Guide
6–1
Software Updates and Restorations
Preparing for a Software Update
If your notebook connects to a network, Compaq recommends that you consult with your Network Administrator before installing any software updates, particularly system ROM or
KBC ROM updates.
Accessing Notebook Model Information
To access the updates for your notebook, you may need to know the following information about your notebook:
■
■
The product category is Notebook.
The product family name and series number are printed in the lower left corner of the display bezel.
■
More complete model information is provided on the serial number label on the underside of the notebook.
Accessing ROM Version Information
To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook, you will need to know the version of the system ROM or KBC ROM currently installed.
ROM version information can be displayed in either Compaq
Diagnostics or Computer Setup.
Displaying ROM Information in Compaq Diagnostics
To display the currently installed ROM versions in Compaq
Diagnostics:
1. If you are not certain that Compaq Diagnostics is installed on your notebook, refer in this guide to the “Setup and
Diagnostics” section, “Using Compaq Diagnostics,” for information about detecting and, if necessary, loading,
Compaq Diagnostics.
6–2
Software Guide
Software Updates and Restorations
2. Access Compaq Diagnostics:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics icon.
❏
In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics icon.
3. When the system scan finishes, select the System icon (on the far left of the Compaq Diagnostics toolbar).
4. In the lower left corner of the System screen, set the
Information Level to More. The ROM information is displayed.
5. To close Compaq Diagnostics, select File > Exit.
Displaying ROM Information in Computer Setup
Computer Setup is a non-Windows utility. For general information about using Computer Setup, refer in this guide to the “Setup and Diagnostics Utilities” section.
To display ROM information in Computer Setup:
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
For navigation instructions, press
F1.
2. Select the File menu > System Information. The system ROM information is displayed.
3. To display KBC ROM information, press
enter,
then press any key or the spacebar.
4. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows.
Software Guide
6–3
Software Updates and Restorations
Accessing Software Updates
Software updates are available for some notebook families on the
Compaq Support Software CD and for all notebooks at the
Compaq Web site. Instructions for updating software from the
Compaq Web site are provided in “Updating Software from the
Internet,” next in this section.
The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes such software as device drivers, ROM updates, and utilities.
To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD:
■
Refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a Compaq authorized dealer, reseller, or service provider.
■ or
Visit the Compaq Web site at: http://www.compaq.com/support/files/notebooks
This page lists the notebook families for which a Compaq
Support Software CD is available.
The page can be displayed in English, French, German,
Dutch, or Japanese. To obtain telephone numbers for ordering the CD in other languages, select the globe icon in the lower right corner of the page.
6–4
Software Guide
Software Updates and Restorations
Updating Software from the Internet
Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq™. Some ROM updates may be packaged in a compressed file called a ROMPaq™. Other ROM updates may be provided as a “CPQFlash” SoftPaq.
Most download packages contain a file named “Readme.txt.” A
Readme.txt file contains detailed descriptions, installation, and troubleshooting information about the download. The Readme.txt files included with RomPaqs are English only.
The following sections provide instructions for downloading and installing:
■
■
■
A system ROM update.
A KBC ROM update.
A SoftPaq containing an update other than a KBC ROM update.
Downloading and Installing a System ROM
Update
Ä
CAUTION: To prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC Adapter. (Do not download or install a system ROM while the notebook is running on battery power, docked in an optional port replicator, or connected to an optional power source.)
During the download and installation:
■
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
Software Guide
6–5
Software Updates and Restorations
To download and install a system ROM:
1. Access the page at the Compaq Web site that provides software for your notebook.
❏
For home and small office products, visit: http://www.compaq.com/consumersupport
❏
For corporate access products, visit: http://www.compaq.com/support/files
2. In the Notebook column, select your notebook series.
3. On the next page that displays, use the drop-down lists to identify your notebook. Then follow the instructions on that page and succeeding pages to select the Category “ROMPaqs and system software.”
4. At the download area: a.
Write down the number or name of any update that is later than the system ROM currently installed on the notebook.
b.
Follow the instructions on the Web page to download the software package.
5. When the download is complete, open Windows Explorer.
6. In the left pane of the Windows Explorer window, select My
Computer > your hard drive (usually, drive C) > Compaq.
7. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.
8. To complete the installation, follow the instructions on the screen.
✎
After a message on the screen reports a successful installation, you can delete the download package from the Compaq folder.
6–6
Software Guide
Software Updates and Restorations
Downloading and Installing a KBC ROM Update
To update KBC ROM from the Internet, you must download the update to a diskette, then install the update from the diskette.
Ä
CAUTION: To prevent an unsuccessful installation, download and install the KBC ROM only while the notebook is connected to reliable external power using the AC Adapter. (Do not download or install a KBC ROM while the notebook is running on battery power, docked in an optional port replicator, or connected to an optional power source.) During the download and installation:
■
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
Downloading a KBC ROM Update
To download a KBC ROM update:
1. Insert a diskette drive or a SuperDisk drive into the notebook.
For instructions, refer on this CD to the Hardware Guide,
“Drives” section.
2. Obtain a formatted 1.44-megabyte or larger diskette.
(A KBC ROM can be installed from a diskette drive diskette, but not a SuperDisk drive disk.)
3. Insert the diskette into the diskette drive or the SuperDisk drive.
4. Access the page at the Compaq Web site that provides software for your notebook.
❏
For home and small office products, visit: http://www.compaq.com/consumersupport
❏
For corporate access products, visit: http://www.compaq.com/support/files
5. In the Notebook column, select your notebook series.
Software Guide
6–7
Software Updates and Restorations
6. On the next page that displays, use the drop-down lists to identify your notebook. Then follow the instructions on that page and succeeding pages to select the Category “ROMPaqs and system software.”
7. At the download area: a.
Write down the number or name of any update that is later than the KBC ROM currently installed on the notebook.
b.
Follow the instructions on the Web page to download the software package to the diskette.
Installing a KBC ROM Update
To install a KBC ROM update from a diskette:
1. Shut down the notebook.
2. Be sure the notebook is connected to reliable external power through the AC Adapter.
3. Insert the diskette containing the KBC ROM update into the diskette drive or SuperDisk drive.
4. Turn on the notebook, then follow the instructions on the screen.
5. When a message on the screen reports that the installation is complete, remove the diskette.
6. Shut down the notebook. (Do not restart the notebook.)
✎
When you start up the notebook after installing a KBC ROM update, you can delete the download package from the
Compaq folder.
6–8
Software Guide
Software Updates and Restorations
Downloading and Installing a Non-ROM SoftPaq
To update software other than system ROM or KBC ROM:
1. Access the page at the Compaq Web site that provides software for your notebook.
❏
For home and small office products, visit: http://www.compaq.com/consumersupport
❏
For corporate access products, visit: http://www.compaq.com/support/files
2. In the Notebook column, select your notebook series.
3. On the next page that displays, use the drop-down lists to identify your notebook. Then follow the instructions on that page and succeeding pages to select a software package that does not contain a ROM.
4. At the download area: a.
Write down the number or name of the software package.
b.
Follow the instructions on the Web page to download the software package.
5. When the download is complete, open Windows Explorer.
6. In the left pane of the Windows Explorer window, select My
Computer > your hard drive (usually, drive C) > Compaq.
7. In the Compaq folder, select the name or number of the software package containing the update.
8. Select the file that includes an “.exe” extension: for example,
“Filename.exe.” The installation begins.
9. To complete the installation, follow the instructions on the screen.
✎
After a message on the screen reports a successful installation, you can delete the download package from the Compaq folder.
Software Guide
6–9
Software Updates and Restorations
Restoring Software
The Restore CDs included with the notebook contain all the software that shipped preinstalled or preloaded on the notebook and instructions for restoring it.
You can use the Restore CDs to install or reinstall individual software items, such as applications, or to restore the notebook factory image.
■
■
The notebook factory image is the notebook software as it was when the notebook was shipped. When you restore to the factory image:
■
All settings are as they were set at the factory when the notebook was shipped.
All software is the version installed at the factory.
No software, including drivers, applications, and utilities, that you may have installed after initial software setup is present.
If the notebook has become unresponsive, you may be able to start the notebook from a bootable Restore CD. For information about starting the notebook from a bootable Restore CD, refer to the documentation included with the Restore CDs.
Ä
CAUTION: To prevent an unsuccessful restoration, use a Restore CD only while the notebook is connected to reliable external power using the
AC Adapter. (Do not use a Restore CD while the notebook is running on battery power, docked in an optional port replicator, or connected to an optional power source.) During a restoration or installation:
■
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
6–10
Software Guide
Software Updates and Restorations
Installing a Retail Version of an Operating
System
A Windows operating system provided on the notebook or on a
Restore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.
Ä
CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.
Software Guide
6–11
7
Setup and Diagnostic Utilities
Selecting Computer Setup or Compaq
Diagnostics
The notebook features two Compaq system management utilities:
■
Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows. When you exit Computer Setup, the operating system restarts.
■
Compaq Diagnostics is a system information and diagnostic utility that is used within your Windows operating system.
Use this utility to:
❏
Compare the notebook configuration at the time Compaq
Diagnostics was installed to interim or current configurations.
❏
❏
❏
Display and print system information.
Test system components.
Troubleshoot a device configuration problem.
Software Guide
7–1
Setup and Diagnostic Utilities
Using Computer Setup
Computer Setup is a preinstalled, ROM-based, utility which can be used even when the operating system is not working or will not load. If the operating system is working, the notebook will restart the operating system after you exit Computer Setup.
Because Computer Setup is not Windows based, it does not support the pointing devices on your notebook. Instead, you point and select with the keys on your notebook keyboard.
✎
An external keyboard connected by USB can be used in
Computer Setup only if USB legacy support is enabled. For more information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” section.
Instructions for using keys to set preferences in Computer Setup are included in the step-by-step Computer Setup procedures provided throughout your notebook guides. These procedures can be used by all users.
The menu tables later in this section provide an overview of
Computer Setup options that may be helpful to advanced users who prefer to select preferences without following step-by-step procedures.
Computer Setup Procedures
The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus:
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
❏
To change the language, press
F2.
To view navigation information, press
F1.
To return to the Computer Setup menu, press
esc.
7–2
Software Guide
Setup and Diagnostic Utilities
2. Select the File, Security, Tools, or Advanced menu.
3. To exit Computer Setup:
❏
To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore
Changes and Exit, then follow the instructions on the screen.
❏
To exit and save all the settings you have entered, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Restoring Computer Setup Defaults
To return all settings in Computer Setup to the values set at the factory:
1. To open Computer Setup, turn on or restart the notebook.
Press
F10
while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
❏
❏
To change the language, press
F2.
To view navigation information, press
F1.
2. Use the arrow keys to select File > Restore defaults.
3. Select the Restore Defaults check box.
4. To confirm the restoration, press
F10.
5. Select File > Save Changes and Exit, then follow the instructions on the screen.
When the computer restarts, the factory settings are in effect, but any identification information you may have entered is intact.
Software Guide
7–3
Setup and Diagnostic Utilities
Selecting from the File Menu
Select
System information
Save to floppy
Restore from floppy
Restore defaults
Ignore changes and exit
Save changes and exit
To Do This
■
■
View identification information about the notebook, a port replicator, and any battery packs in the system.
View specification information about the processor, memory and cache size, and system ROM.
Save system configuration settings to a diskette.
Restore system configuration settings from a diskette.
Replace configuration settings in
Computer Setup with factory default settings. (Identification information is retained.)
Cancel changes entered during the current session, then exit and restart the notebook.
Save changes entered during the current session, then exit and restart the notebook. The changes you save are in effect when the notebook restarts.
7–4
Software Guide
Setup and Diagnostic Utilities
Selecting from the Security Menu
.
Select To Do This
Administrator password
Power-on password
Enter, change, or delete a Compaq administrator password.
Enter, change, or delete a power-on password.
DriveLock passwords Enable/disable DriveLock; change a
DriveLock User or Master password.
✎
Drive Lock Settings are accessible only when you enter
Computer Setup by turning on
(not restarting) the notebook.
Device security
■
■
■
Enable/disable
■
Ports or diskette drives*
CD-ROM or diskette startup
†
Diskette write*
MultiPort Fn+F2 hotkeys
Enter user-defined identification values.
System IDs
*Not applicable to SuperDisk or Zip drives.
†
Settings for a DVD-ROM or DVD/CD-RW can be entered in the CD-ROM field.
Software Guide
7–5
Setup and Diagnostic Utilities
Selecting from the Tools Menu
Select
HDD Self Test Options
To Do This
Run a quick or comprehensive self test on any hard drive in the system.
Selecting from the Advanced Menu
Select
Language (or press
F2
)
Boot Options
Device Options
To Do This
Change the Computer Setup language.
■
■
Enable/disable:
■
QuickBoot, which starts the notebook more quickly by eliminating some startup tests.
(If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
■
MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. For instructions, refer to in this guide to the “MultiBoot” section.
■
Enable/disable Num lock mode at startup.
Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.)
Select a parallel port mode: EPP
(Enhanced Parallel Port), standard, bidirectional, or ECP (Enhanced
Capabilities Port).
continued
7–6
Software Guide
Setup and Diagnostic Utilities
Selecting from the Advanced Menu, continued
Select
Device Options (continued)
To Do This
■
■
■
■
■
Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled:
❖
❖
A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.
The notebook can start from a bootable hard drive, diskette drive diskette, SuperDisk drive disk, or CD-ROM, CD-RW, or
DVD inserted into a drive connected by USB to the notebook or an optional port replicator.
Enable/disable all settings in the
SpeedStep window. (When Disable is selected, the notebook runs in
Battery Optimized mode.)
Specify how the notebook recognizes multiple identical port replicators that are identically equipped. (Select
Disable to recognize the port replicators as a single port replicator; select Enable to recognize the port replicators individually, by serial number.)
Enable/disable the reporting of the processor serial number by the processor to the software.
Enable/disable inclusion of an internal peripheral interconnect (PCI) Network
Interface Card (NIC) in MultiBoot.
Software Guide
7–7
Setup and Diagnostic Utilities
Using Compaq Diagnostics
The Compaq Diagnostics utility includes 2 system scans:
■
Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.
■
Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components.
Both Compaq Diagnostics scans are designed to report on
Compaq components. If non-Compaq components are scanned, the results may be inconclusive.
Detecting Compaq Diagnostics
The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled. You may have installed it earlier, along with other utilities, or it may have been installed by another user.
To determine whether Compaq Diagnostics is installed:
1. Access the location of the Compaq Diagnostics icons:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel.
❏
In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and
Maintenance.
2. Look through the displayed icons.
❏
If icons for Compaq Configuration Record and Compaq
Diagnostics are included, the Compaq Diagnostic utility is installed.
❏
If icons for Compaq Configuration Record and Compaq
Diagnostics are not included, the Compaq Diagnostic utility is loaded, but not installed.
7–8
Software Guide
Setup and Diagnostic Utilities
Installing Compaq Diagnostics
To install the Compaq Diagnostics utility:
■
In Windows XP Professional, select Start > Setup Compaq
Software icon. Select Compaq Diagnostics > Next button, then follow the instructions on the screen.
■
In Windows 2000 Professional and Windows XP Home:
❏
If the Setup Compaq Software icon is on the Desktop, select the icon > Compaq Diagnostics > Next button, then follow the instructions on the screen.
❏
If the Setup Compaq Software icon is not on the Desktop, select Start > Run.
◆
In Windows 2000 Professional, on the command line, type:
◆ c:\cpqapps\setup.exe preload /s
The Setup Compaq Software icon is displayed on the
Desktop.
In Windows XP Home, on the command line, type: c:\cpqapps\setup.exe preload programs /s
The Setup Compaq Software icon is displayed in the
All Programs menu. To access the Setup icon, select
Start > All Programs.
Software Guide
7–9
Setup and Diagnostic Utilities
Using the Compaq Configuration Record Scan
The Compaq Configuration Record scan compares the notebook configuration at the time the Compaq Diagnostics utility was installed to interim or current configurations.
1. To run the Compaq Configuration Record scan and open the
Compaq Configuration Record window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Configuration
Record.
❏
In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and
Maintenance, then select Compaq Configuration Record.
When the scan displayed on the progress bar is complete, a window displays your configuration at the time Compaq
Diagnostics was installed and your current configuration.
2. To save the displayed information or view additional information, such as interim configurations, select the Help button on the menu bar, then follow the instructions on the screen. The icon on the Help button is a question mark.
3. To exit the Compaq Configuration Record scan, select
File > Exit.
Using the Diagnostics Scan
When you run the Compaq Diagnostics scan, a scan of all system components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
7–10
Software Guide
Setup and Diagnostic Utilities
Obtaining Configuration Information
1. To run the Compaq Diagnostics scan and open the Compaq
Diagnostics window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Diagnostics.
❏
In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics.
2. Select Categories, then select a category from the drop-down list. The information is displayed.
❏
❏
To save the information, select File > Save As.
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
Obtaining Diagnostic Test Information
1. To run the Compaq Diagnostics scan and open the Compaq
Diagnostics window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Diagnostics.
❏
In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want to test.
4. Select a test type:
❏
Quick Test runs a quick, general test on each device in a selected category.
❏
Complete Test performs maximum testing on each device in a selected category.
Software Guide
7–11
Setup and Diagnostic Utilities
❏
Custom Test performs maximum testing on a selected device.
◆
◆
To run all tests for your selected device, select the
Check All button.
To run only the tests you select, select the Uncheck
All button, then select the check box for each test you want to run.
5. Select a test mode:
❏
Interactive Mode provides maximum control over the testing process. You determine whether the test was passed or failed. You may be prompted to insert or remove devices.
❏
Unattended Mode does not display prompts. If errors are found, they are displayed when testing is complete.
6. Select the Begin Testing button.
7. To view a test report after a test has run, select a tab:
❏
❏
The Status tab summarizes the tests run, passed, and failed during the current testing session.
The Log tab lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
❏
The Error tab lists all errors found on the notebook with their error codes.
8. To save a test report:
❏
❏
Select the Log tab Save button to save a Log tab report.
Select the Error tab Save button to save an Error tab report.
9. To print a test report:
❏
If the report is on the Log tab, select File > Save As, then print the file from your folder.
❏
If the report is on the Error tab, select the Error tab Print button.
7–12
Software Guide
A
AC Adapter
administrator password administrator password,
Windows
Aircraft Adapter (optional)
asset tag
Automobile Power
Adapter/Charger (optional)
autorun, autoplay, auto insert notification cancelling while inserting audio CD
responding to prompt
setting preferences for
settings required by
DirectCD
B
battery packs calibration of
causing buffer underrun errors
causing CD or DVD write corruption
Index
supplementary information
when to use
power; Standby
BIOS (Basic Input Output
System)
buffer underrun errors
C
cable lock (optional)
calibration, battery
CD accessing Windows Media
Player help files
avoiding Standby and
Hibernation while playing
cancelling autorun while inserting
Compaq Support Software
CD
copying
creating
disabling drive for
displaying contents of a
Easy CD Creator Basic CD
hotkey commands
Software Guide
Index–1
Index
Index–2
playing audio
playing video
selecting a
software, Easy CD Creator
software, Windows Media
Player
troubleshooting
types
writing to a
CDs, Restore
CPU (Central Processing
Unit)
Compaq administrator password changing
combining with other passwords
deleting
entering
features
forgetting
setting
Compaq Configuration Record described
procedures
Diagnostics
Compaq Diagnostics described
detecting
displaying configuration information with
displaying ROM information with
icons
installing
scans described
vs. Computer Setup
when to use
Compaq Support Software CD
Compaq telephone numbers for ordering Compaq Sup-
port Software CD
Worldwide Telephone Num-
bers booklet
Compaq Web site ordering Compaq Support
Software CD from
updating software from
Computer Setup
Advanced menu
changing language of
described
displaying ROM information with
enabling/disabling devices with
entering/displaying system information with
File menu
navigation in
procedures
protecting with password
restoring defaults
Security menu
setting Compaq administrator password preferences in
Software Guide
Index setting DriveLock preferences in
setting MultiBoot preferences in
setting power-on password preferences in
setting SpeedStep preferences in
Tools menu
USB legacy support
vs. Compaq Diagnostics
when to use
configuration information, displaying
conservation
CPQFlash file
CPU (Central Processing Unit) displaying information about, in Compaq
Configuration Record
displaying information about, in Computer Setup
Intelligent Manageability protection for
securing
serial number
setting speed of
testing
D
device enabling/disabling
Compaq Diagnostics
Digital Audio Easy Access button
disk, diskette avoiding Standby and
Hibernation while using
disabling drive for
displaying contents of
downloading KBC ROM to
display switch changing function of
default function
identified
display, turning off
drive designations changing
displaying
DriveLock accessing a
DriveLock-protected hard drive
features
passwords, changing
passwords, combining with other passwords
passwords, entering
passwords, forgetting
passwords, master and user described
protecting hard drive with
Software Guide
Index–3
Index
Index–4
removing DriveLock protection from a hard drive
drives
DVD; hard drive, protecting with
DVD
DriveLock accessing WinDVD help files
avoiding Standby and
Hibernation while playing
copying
creating
disabling drive for
displaying contents of a
docking and undocking while playing
formats
playing
selecting a
software, Easy CD Creator
software, WinDVD
troubleshooting
types
writing to a
E
Easy CD Creator accessing Help file
CD Copier, when to use
DirectCD, when to use
Easy CD Creator Basic CD
features
formats
installing
obtaining
preparing to use
prompt, auto insert notification
prompt, UDF
settings
source drive vs. destination drive
troubleshooting
error message
"Playback of Content From this Region..."
buffer underrun
Compaq Diagnostics error tab
F
family, identifying notebook
Fault Management alerts
floppy disk. See disk, diskette
H
hard drive, protecting with
DriveLock
Hibernation avoiding while using drive media
avoiding while using infrared
Software Guide
Index default procedures
described
enabling/disabling
exiting
initiating
setting preferences
when to use
hotkeys disabling MultiPort
entering audio CD commands with
initiating Standby with
I
infrared disabling
using Standby with
Intelligent Manageability fault management alerts
features
installing
setting up Agents
WinDVD
K
KBC ROM (Keyboard
Controller Read Only
Memory) defined
determining current version of
downloading
installing
obtaining updates for
update procedure
keyboard, external (optional)
L
language, changing in
Computer Setup
locked system emergency shut down procedures
reinstalling software
logical drive designations. See
drive designations
M
model, identifying notebook
modes, SpeedStep
monitor, external (optional), alert
MultiBoot default startup sequence
devices supported by
enabling devices for
Express
function
setting preferences
N
network connecting to PXE or RPL server at startup
drive, copying to or from
enabling internal NIC for
MultiBoot
Software Guide
Index–5
Index
Index–6
Network Service Boot
notebook model, family, type
notebook serial number
O
operating system installing retail version of
reinstalling
P
passwords combining
Compaq vs. Windows
forgetting
administrator password;
DriveLock; power-on password
PCFriendly
MultiBoot port replicator (optional) as power source
docking or undocking before starting DVD
exiting Standby while docked
recognition settings
power button, default functions
button, identified
button, setting preferences for
controls, identified
controls, using
icon
scheme (Windows)
setting preferences
sources
SpeedStep (Windows 2000
Professional)
power conservation
Hibernation
settings
SpeedStep
Standby
power/standby light
power-on password changing
combining with other passwords
deleting
entering
features
forgetting
setting
Processing Unit)
PXE (Preboot eXecution
Environment) protocol
R
reset procedures (emergency shut down procedures)
resetting the notebook
Restore CDs installing Intelligent
Manageability
Software Guide
Index restoring software
Only Memory)
RomPaq defined
downloading and installing
RPL (Remote Program Load) protocol
S
scans, system
security cable slot
security features cable lock (optional)
Compaq administrator password
device disabling
DriveLock
passwords, combining
Compaq and Windows passwords
passwords, forgetting
power-on password
protecting identification information
Quick Reference to
serial number
CPU (Central Processing
Unit)
notebook
series, identifying notebook
Setup Compaq Software icon, displaying
shutting down the notebook emergency procedures
Windows procedures
sleep button (Windows)
SoftPaq defined
downloading and installing
software
Compaq Configuration
Record
Compaq Diagnostics
Computer Setup
Easy CD Creator
Intelligent Manageability
InterVideo WinDVD
MultiBoot
MultiBoot Express
operating system, installing retail version of
PCFriendly
reinstalling
restoring
SpeedStep (Windows 2000
Professional)
UDF Reader
Windows Media Player
software updates accessing
Compaq Support Software
CD
CPQFlash file
Software Guide
Index–7
Index
Index–8
determining current version of KBC ROM
determining current version of system ROM
determining notebook model, family, type
identifying software packages
RomPaq
SoftPaq
summary of procedures
updating KBC ROM from
Internet
updating system ROM from Internet
SpeedStep (Windows 2000
Professional)
Standby avoiding while using drive media
avoiding while using infrared
described
exiting
initiating
setting preferences
when to use
system information
system lock-up
emergency shut down procedures
reinstalling software
system ROM (Read Only
Memory) defined
determining current version of
downloading and installing
obtaining updates for
T
telephone numbers for ordering Compaq Sup-
port Software CD
Worldwide Telephone Num-
bers booklet
turning off the notebook emergency shut down procedures
Windows shut down procedures
turning on the notebook
U
UDF Reader
unresponsive system
emergency shut down procedures
reinstalling software
USB legacy support
V
W
Windows Media Player accessing Help file
playing a video CD
Software Guide
playing an audio CD
using hotkey commands with
using with Easy CD
Creator
Windows passwords
WinDVD accessing Help file
Index error message
function
installing
playing DVD with
procedures
region settings
Worldwide Telephone Num-
bers booklet
Software Guide
Index–9
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Table of contents
- 7 CD and DVD Software
- 7 Using CDs and DVDs
- 7 Avoiding Standby and Hibernation
- 7 Displaying Media Contents
- 9 Copyright Warning
- 10 Playing CDs with Windows Media Player
- 10 Playing an Audio CD
- 11 Playing a Video CD
- 12 Using Notebook Media Keys
- 13 Accessing Windows Media Player Help
- 14 Playing DVDs with WinDVD
- 14 Installing WinDVD
- 15 Accessing WinDVD Help
- 16 Starting a DVD
- 16 Using DVD Region Settings
- 18 Creating and Copying CDs and DVDs
- 18 Using Optional or Windows Software
- 18 Understanding Easy CD Creator Features
- 19 Installing Easy CD Creator
- 19 Installing Easy CD Creator Software
- 20 Enabling Auto Insert Notification
- 21 Preparing to Use Easy CD Creator
- 21 Selecting Drive Locations
- 22 Selecting and Preparing Easy CD Creator Media
- 23 Selecting Easy CD Creator Settings
- 25 Accessing Easy CD Creator Help
- 26 Easy CD Creator Tips and Troubleshooting
- 26 Playing CDs and DVDs
- 26 Using CD Copier
- 26 Creating Media For Use in Other Systems
- 27 Using Windows Media Player
- 27 Responding to Buffer Underrun Errors
- 28 Power
- 28 Selecting a Power Source
- 29 Understanding Standby and Hibernation
- 29 Standby
- 29 Hibernation
- 30 Choosing Standby, Hibernation or Shutdown
- 30 When You Leave Your Work
- 30 When the Power Supply Is Uncertain
- 31 While Using Drive Media
- 31 While Using Infrared
- 32 Standby, Hibernation and Shutdown Procedures
- 32 Identifying the Power Controls and Light
- 33 Using the Default Power Procedures
- 36 Setting Power Procedure Preferences
- 37 Using Emergency Shut Down Procedures
- 38 Setting Power Management Preferences
- 38 Accessing the Power Options Window
- 38 Displaying the Power Meter Icon
- 39 Setting or Changing a Power Scheme
- 40 Using SpeedStep (Windows 2000 Professional Only)
- 40 Choosing a Performance Mode
- 41 Setting SpeedStep Preferences
- 43 Finding More Battery Power Information
- 44 Security
- 44 Security Features Quick Reference
- 45 Setting Preferences in Computer Setup
- 45 Using Passwords
- 45 Forgetting Passwords
- 46 Combining Compaq and Windows Passwords
- 47 Using a Power-On Password
- 47 Entering Power-On Password Settings
- 48 Entering a Power-On Password
- 48 Using a Compaq Administrator Password
- 49 Entering Compaq Administrator Password Settings
- 50 Entering a Compaq Administrator Password
- 50 Using DriveLock
- 51 Protecting a Hard Drive with DriveLock
- 52 Accessing a Protected Hard Drive
- 53 Changing a DriveLock Password
- 54 Removing DriveLock Protection
- 55 Disabling a Device
- 56 Protecting System Information
- 56 Selecting an Information Management Procedure
- 57 Entering and Displaying System Information
- 58 Connecting an Optional Cable Lock
- 59 Intelligent Manageability
- 59 Understanding Intelligent Manageability
- 60 Installing Intelligent Manageability
- 60 Setting Up Insight Management Agents
- 60 Using Fault Management Alerts
- 60 Identifying a Fault Management Alert
- 61 Setting Fault Management Alert Preferences
- 62 MultiBoot (Advanced Users Only)
- 62 Changing the Startup Sequence with MultiBoot
- 63 Enabling Media and Devices for MultiBoot
- 64 Using the Default Search Sequence
- 65 Planning Changes to the Startup Sequence
- 66 Specifying MultiBoot Preferences
- 66 Setting a Continuing Startup Sequence
- 67 Setting the MultiBoot Express Prompt
- 67 Responding to the MultiBoot Express Prompt
- 68 Software Updates and Restorations
- 68 Updating Software
- 69 Preparing for a Software Update
- 69 Accessing Notebook Model Information
- 69 Accessing ROM Version Information
- 71 Accessing Software Updates
- 72 Updating Software from the Internet
- 72 Downloading and Installing a System ROM Update
- 74 Downloading and Installing a KBC ROM Update
- 76 Downloading and Installing a Non-ROM SoftPaq
- 77 Restoring Software
- 78 Installing a Retail Version of an Operating System
- 79 Setup and Diagnostic Utilities
- 79 Selecting Computer Setup or Compaq Diagnostics
- 80 Using Computer Setup
- 80 Computer Setup Procedures
- 81 Restoring Computer Setup Defaults
- 82 Selecting from the File Menu
- 83 Selecting from the Security Menu
- 84 Selecting from the Tools Menu
- 84 Selecting from the Advanced Menu
- 86 Using Compaq Diagnostics
- 86 Detecting Compaq Diagnostics
- 87 Installing Compaq Diagnostics
- 88 Using the Compaq Configuration Record Scan
- 88 Using the Diagnostics Scan
- 91 Index